Social Monitoring Report
Project Number: 40648-023 February 2016
Period: July 2015 – December 2015
IND: Infrastructure Development Investment Program for Tourism - Tranche 1
Submitted by Project Management Unit, Tourism Development Board, IDIPT-HP, Shimla
This report has been submitted to ADB by the Project Management Unit, Tourism Development Board, IDIPT-HP, Shimla and is made publicly available in accordance with ADB’s public communications policy (2011). It does not necessarily reflect the views of ADB. This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
Social Monitoring Report (July- December 2015)
INFRASTRUCTURE DEVELOPMENT INVESTMENT PROGRAM FOR TOURISM, HIMACHAL PRADESH
Asian Development Bank Loan No. 2676 -IND
Social Safeguard Monitoring Report (July-Dec, 2015)
Prepared by Department of Tourism, Government of Himachal Pradesh for Asian Development Bank
January 2016
This social safeguard monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature.
Social Monitoring Report (July- December 2015)
ABBREVIATIONS ADB - Asian Development Bank IDIPT - Infrastructure Development Investment Programme for Tourism HTDB - Himachal Tourism Development Board BPL - Below poverty line DSC - Design and Supervision Consultants GRC - Grievance Redress Committee PIU - Program Implementation Unit PMC - Program Management Consultants PMU - Project Management Unit LAA - Land Acquisition Act MFF - Multitranche financing facility NGO - Nongovernmental organization OMC - Operations and Maintenance Contractors PAH - Project affected household SDS - Social Development Specialist RP - Resettlement Plan
DDR - Due-Diligence Report ULB - Urban local body GoI - Government of India GoHP - Government of Himachal Pradesh SO - Safeguard Officer Social Monitoring Report (July- December 2015)
PREFACE Keeping in view the objective and scope of the SMR, this report addresses the issues related with social safeguards, with reference to the progress achieved and current status of reporting period. This consolidated report outlines monitoring implementation of social safeguard activities from July, 2015 to Dec, 2015 in accordance with the ADB Safeguard Policies. This report has been developed by collecting information from both the sources, i.e. primary as well as secondary. The secondary source of information’s was the Quarterly progress reports of the project., while primary sources of information were collected from different stakeholders including the officials of the PIU /PMU and various stakeholders residing in the project /subproject areas. PROJECT FACT SHEET Loan No 2676 -IND Project Name Infrastructure Development Investment Program for Tourism, Himachal Pradesh (IDIPT-HP) Executive The Department of Tourism and Civil Aviation is the Executing Agency (EA) for IDIPT. The Agency EA has established the Program Management Units (PMU) to execute, manage and monitor the implementation of the Investment Program, and to provide overall policy directions. PMU has the mandate to closely supervise and monitor every component under the Investment Program. The Project Management Consultancy (PMC), based in Shimla, is supporting the overall Investment Program by providing assistance to the PMU at State level Implementing Project Implementation Units (PIU’s) has been set up at Dhaliyara, Kullu and Shimla for Agency implementation of the subprojects and program activities. Design and Supervision Consultants (DSCs) at Dhaliyara, Kullu and Shimla are supporting the PIU at different levels in technical, financial, social and other matters closely related to the implementation of the Program. Monitoring July 2015 to Dec, 2015. Period
The report has been presented in different sections as listed below, dealing with the different aspects in different. They are as follows:
Project Fact Sheet A. Project Background and Description: B Institutional Arrangement: C. Purpose of the Report: D. Scope of Land Acquisition and Resettlement: E. Summary Monitoring Results and Key Findings: F. Grievances Redress Mechanism: G. Status of Labour at Site: H. Gender Issues: I. Trainings and Workshop at Site J. Stakeholder Consultation K. Lessons Learnt and Good Practices
Social Monitoring Report (July- December 2015)
Table of Content A. Project Background and Description: ...... 1 B. Institutional Arrangement: ...... 5 C. Purpose of the Report: ...... 6 D. Scope of Land Acquisition and Resettlement: ...... 6 E. Summary Monitoring Results and Key Findings: ...... 10 F. Grievances Redressal Mechanism: ...... 10 G. Status of Contractor Social Safeguards Compliance ...... 11 H. Stakeholder Consultation ...... 15 I. Future Monitoring Action Plan: ...... 16 J. Community Based Tourism: ...... 16 K. Lessons Learnt and Good Practices ...... 21 List of Annexurws Annexure 1: Orientation Program given by the Contractors to the laborers, ...... 23 Annexure 2: Photographs of Meeting and Training of Labor ...... 27 Annexure3: Photographs of Consultation ...... 28 Annexure 4: Photos of Best Practices ...... 29 Annexure 5: Site Photographs ...... 30 Annexure6: Photographs of Community Based Tourism Activities ...... 33 Annexure 7: Best Practice at Tutikandi Project Site (Shifting of Shiva Ling) ...... 38 Annexure 8: Orientation Workshops on Sustainable Tourism ...... 41 Orientation Workshop on Safeguards Requirements...... 55 List of Tables
Table 1: Packages under Different sector ...... 1 Table 2: Projects Completed upto Dec, 2015...... 2 Table 3: Projects which are under Progress ...... 2 Table 4: Institutional Roles and Responsibilities ...... 5 Table 5: Institutional Status Readiness Checklist ...... 6 Table 6: Project Social Safeguards Impact Categorization ...... 7 Table 7: Project IR Impact- Tranche 1 (Current) ...... 7 Table 8: RP/ IPP Monitoring Checklist ...... 7 Table 9 : Grievances Recorded in - Grievance Redressal Cell at PIU Dhaliyara ...... 11 Table 10: Details of Labor and the facilities at Site...... 12 Table 11: Details of Training ...... 13 Table 12: Workshop Details (total participants M/F) ...... 14 Table 13: Mobilization Details of Consultants ...... 16
4 Social Monitoring Report (July-Dec, 2015)
INFRASTRUCTURE DEVELOPMENT INVESTMENT PROGRAM OF TOURISM, HIMACHAL PRADESH SOCIAL SAFEGUARD MONITORING REPORT A. Project Background and Description: 1. The Infrastructure Development Investment Program for Tourism (IDIPT) envisages an environmentally and culturally sustainable and socially inclusive tourism development, in the project States of Himachal Pradesh, Punjab, Tamil Nadu and Uttarakhand. The expected impact of the Project in the four states is sustainable and inclusive tourism development in priority State Tourism Sub-Circuits divided into marketable cluster destinations that exhibit enhanced protection and management of key natural and cultural heritage tourism sites, improved market connectivity, enhanced destination and site environment and tourist support infrastructure, and enhanced capacities for sustainable destination and site development with extensive participation of the private sector and local communities. 2. The Loan Agreement and Project Agreement of Loan 2676-IND project 1 were signed on 20th July, 2011and made effective from 26th Oct, 2011.Under Project-1, 9 sub-project proposals, covering 19 civil works packages (There were 20 packages earlier, but now 2 projects (2/1 & 2/2) are merged) and one community based activity package have been identified. (See table 2& 3).Tranche 1 of Investment Program is under different stages of implementation. 3. Under Tranche 1, 20 packages i.e. 19 civil and 1 CBT packages are spread over south and southwest part for the Himachal Pradesh covering district of Kangra, Una, Bilaspur and Shimla has been identified under the following components.
Table 1: Packages under Different sector
Component No of package Urban Infrastructure and Service Components 14 Connectivity Improvement: 01 Quality Enhancement of Natural and Cultural Attractions 04 Community based Activities 01
4. The Infrastructure Development Investment Program for Tourism (IDIPT) targets enhanced economic growth and provision of livelihood opportunities for local communities through tourism infrastructure development with a focus on preservation and development of natural and cultural heritage and incidental services. The Program supports the state of Himachal Pradesh to develop the tourism sector as a key driver for economic growth. 5. Impact and Outcome: The expected impact of the Program is increased volume of domestic and international tourists to destinations within the state of Himachal Pradesh. The expected outcome of the Program is enhanced tourism environment in the state of Himachal Pradesh. The outputs of the Program are: Improved basic urban infrastructure and services at tourist destinations and attractions. Improved connectivity, enhanced quality of natural and cultural attractions, greater participation by local communities in tourism-related economic activities, Strengthened capacity of sector agencies and local communities for planning, development, management, and marketing of tourist destinations and attractions,
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Table 2: Projects Completed upto Dec, 2015.
S.N Description of Package District Date of award Contractor/ Present Status Sub- no Consultant projects/Packages
Subproject Name: Naina Devi Subproject Proposal 1 Package 1: HPTDB/1/ Bilaspur 5th Jan, 12. M/s R.R. Work Circular Road 1km 1 Builders, Ropar completed. long at Naina Devi
Subproject Name: Pong Dam Area Subproject Proposal 2 Package 1: HPTDB/3/ Kangra 20th Oct,11. M/s S.S.S. Work Information Centre 1 Constructions, completed. at Pong Dam Shimla 3 Package 2: HPTDB/3/ Kangra 20th Oct, 11 M/s S.S.S. Work Parking, and toilet 2 Constructions, completed. facilities Shimla 4 Package 3: HPTDB/3/ Kangra 4th Jan, 13 Mr. Ganesh Work Camping facilities, 3 Kumar, Una completed. with provisions for 10 tents, including toilets etc. 5 Package 4: Jetty HPTDB/3/ Kangra 12th Dec, 11. M/s S.S.S. Work development Pong 4 Constructions, completed. dam Shimla
Subproject Name: Ranser Island and Karu Island Improvement Subproject Proposal 6 Package 1 (B): HPTDB/5/ Kangra 16th April, 13 Mr. Suresh Work Forest rest houses 1(B) Kumar Gupta, Completed. improvement and Kangra
camping sites
development at Dhameta
Subproject 8: Kangra Town Subproject Proposal 7 Package 1: HPTDB/8/ Kangra 12th Mar, Mr. Vijay Kumar Work Parking for 100 1 13. Sood, M/s Completed. vehicles at Prashanti Surya Brajeshwari temple, Construction Kangra Co., Kangra
Table 3: Projects which are under Progress
S.N Description of Sub- Package District Date of award Contractor/ Present projects/Packages no Consultant Status
Subproject Name: Naina Devi Subproject Proposal 1 Package 2: Car HPTDB/1/2 Bilaspur 3rd Sep, 14 M/s Om Work In Parking at Naina Devi Prakash progress Sharma & Sons, Una
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S.N Description of Sub- Package District Date of award Contractor/ Present projects/Packages no Consultant Status
Subproject Name: Chintpurni Area Subproject Proposal 2 Package 1: HPTDB/2/1 Una 26th June, M/s A.S. Work In Integrated parking, 14 Enterprises, progress interpretation centre (JV with and tourist amenities UTIPL), complex at Chandigarh. Chintpurni.
Package 2: Rest sheds, toilet facilities and viewpoints along path from TRC to Temple at Chintpurni
Subproject Name: Pong Dam Area Subproject Proposal 3 Package 5: HPTDB/3/5 Kangra 17th Dec, 13 M/s Ashwani In progress Landscaping and Kumar Chhiber, signage’s at Pong Kangra dam
Subproject Name: Ranser Island and Karu Island Improvement Subproject Proposal 4 Package 1: HPTDB/4/1 Kangra 10th Jan, 13 Mr. Suresh Work in Redevelopment of Kumar Gupta, progress. Forest rest house- Kangra. Ranser island 5 Package 2: Jetty HPTDB/4/2 Kangra 18th June, Sh. Ravinder Work in development, Ranser 12 Kumar Sood, progress. and Karu Island Shimla 6 Package 3: Treks HPTDB/4/3 Kangra 30th June, M/s S.S.S. In progress around the island - 12 Constructions, 4km Shimla 7 Package 4: HPTDB/4/4 Kangra 10th Jan, 13 Sh. Ravinder In progress Landscaping, Kumar Sood, planting along the Lower Bazaar, peripheral trail and Shimla directional signage’s 8 Package 5: Watch HPTDB/4/5 Kangra 10th Jan, 13: Sh. Ravinder Work in towers, for bird Kumar Sood, progress. watching, in Karu Shimla island
Subproject 5: Forest Rest Houses & Camping Sites of VFDS Subproject Proposal 9 Package 1(A) HPTDB/5/1 Kangra Award Date: M/s Om Work in Development of (A) 17th Dec, 14. Prakash progress. camping site at Shama& Sons, Nagrota Suriyan Una
Subproject 9: Shimla Subproject Proposal 10 Package 1 (A): HPTDB/9/1 Shimla 24th June, M/s P.K. Work in Shimla Mall road (A) 14 Construction progress. restoration project Co. – Amit Singla (JV),
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S.N Description of Sub- Package District Date of award Contractor/ Present projects/Packages no Consultant Status Shimla. 11 Package 2 (B) HPTDB/9/1 Shimla 11th Sep, 14 M/s Abhiram Work in Rehabilitation of (B) Infra Project progress. Town Hall Private Ltd, Hyderabad. 12 Package 1 Tutikandi HPTDB/10 Shimla Award Date: M/s A.S Work in Multistorey Parking 6th Apr, 15. Enterprises-SIB progress. Facility (JV).
Community Based Tourism activities
S.N Description of Package District Mobilization Contractor/ Present Status Sub- no date Consultant projects/Packages 1 Community Based HP/IDIPT/ Kangra NA NA 6 Firms issued Tourism at Nagrota CBT/01 RFP were Suriyan Cluster evaluated out of which 3 firms submitted the technical and financial proposals. However, none of the firms qualified the technical criteria. Submission 2 along with the request for dropping the project from Tranche 1 approved by ADB. 2 Community Based HP/IDIPT Kangra 15th October M/s Society for Work is in Tourism at /CBT/02) 2014 Environmental progress. Dhameta and Rural Awakening (ERA), India 3 Community Based HP/IDIPT Kangra 16th M/s JPS Work is in Tourism at Pragpur /CBT/03 September Associates, New progress. and Kangra 2015 Delhi Clusters in Kangra district 4. Community Based HP/IDIPT Una NTP Issued to M/s WAPCOS Team has not Tourism at / CBT/04 the firm on 8th Ltd, Chandigarh been mobilized by Chintpurni Cluster, October 2015. the Consultant. Una District 5 Community Based HP/IDIPT Bilaspur 15th - August M/s Society for Work is under Tourism at Naina / 2014 Environmental progress. Devi Cluster, and Rural CBT/05 Bilaspur District Awakening
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S.N Description of Package District Mobilization Contractor/ Present Status Sub- no date Consultant projects/Packages (ERA), India 6 Community Based HP/IDIPT Shimla 24th November M/s Yes Bank Work is in Tourism at Shimla / CBT/06 2014 Limited (YBL), progress. India in
association with Jan Abhiyan Sansthan (JAS India) as Sub- Consultant
B. Institutional Arrangement: 6. An institutional arrangement has been set up at project level (PMU, IDIPT) and subprojects level. An Institutional arrangement includes augmenting the capacity of PMU, IDIPT with regard to implementation of Safeguard Issues. The Himachal Pradesh Department of Tourism and Civil Aviation is the Executing Agency (EA) responsible for coordinating procurement and construction of the project, through its Project Management Unit (PMU) at Shimla. The Project Implementation Unit is set up at Shimla, Kangra & Kullu. Resettlements issues are being coordinated by the PMU Safeguards Specialist, who ensures that subproject comply with ADB SPS with the help of Safeguard Specialist from PMC & DSC. The Project Management Consultant (PMC) assists PMU in managing the project including procurement and assures technical quality of design and construction. The Design and Supervision Consultant (DSC) prepares the DPR of the project and carries out construction supervision during project implementation.
Table 4: Institutional Roles and Responsibilities
Activities Responsible
Subproject Initiation Stage Finalization of sites/alignments for subprojects PMU
Resettlement Plan Preparation Stage Conducting Census of all affected persons DSC/PIU Conducting FGDs/meetings/workshops during SIA surveys DSC/PIU Categorization of affected persons for finalizing entitlements PIU / DSC Formulating compensation and rehabilitation measures PIU/ DSC Conducting discussions/meetings/workshops with all AP and other PMU/PMC/PIU/DSC stakeholders Finalizing entitlements and rehabilitation packages PIU/DSC/PMU Disclosure of final entitlements and rehabilitation packages PIU/DSC Approval of R. P PMU/ADB
Resettlement Plan Implementation Stage Implementation of proposed rehabilitation measures PIU/ DSC Consultations with affected persons during rehabilitation activities PIU/DSC
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Activities Responsible Grievances redressal PMU//PIU/GRC Monitoring PIU/PMU AP=affected person, DSC = Design and Supervision Consultant (Social Specialist), FGD=focus group discussions, GRC = Grievance Redress Committee, PIU = Project Implementation unit, PMU =Project management unit, RP=resettlement plan, SIA=social impact assessment, SO = safeguards officer.
Table 5: Institutional Status Readiness Checklist
S.No Item Status Follow-up Completion (Ready/Not required (Y/N) Deadline ready/NA) 1 Mobilization of civil works contractor Ready Yes 2 Mobilization of Project Supervision Ready Yes
3 EA’s Safeguards Unit with Ready Yes designated staff 4 Internal Monitoring Agency Ready Yes 5 External Monitoring Agency NA
C. Purpose of the Report: 7. . The purpose of Social Monitoring Report is to analyze the total implementation period of the project to comply with the approved Involuntary Resettlement (IR) documents such as Resettlement Plan (RP), Due Diligence Report (DDR) and Categorization Check List (CCL). This report covers Social Monitoring, addressing all the issues related with social safeguards, with reference to the progress achieved and current status of reporting period. This consolidated report outlines monitoring implementation of social safeguard activities from July 2015 to December, 2015 in accordance with the ADB Safeguard Policies. D. Scope of Land Acquisition and Resettlement: 8. In Tranche 1 of IDIPT Himachal Pradesh, the minor land (00-01-71 hectare) was procured by negotiation settlement from one household and an amount of Rs. 3.00 lacs (three lacs) was disbursed on dated 02.03.2013. The exact impact on APs/DPs1 was analyzed during several site visit from July to Dec,2015 and found that all the works are undertaking in Govt. land, Temple Trust Land, Municipal Land etc. The details were already mentioned in the previous Social Monitoring Report (SMR) from Jan, 2012 to June, 2015. There is no indigenous people living in the subproject area having attachment to distinct habitation or territories within the subproject areas resulted IP category “C”. Diligence Reports (DDRs) and 01 RP were prepared for the subprojects, following SPS. 2009. These DDRs & RP have been approved by ADB.
9. There is no indigenous people living in the subproject area having attachment to distinct habitation or territories within the subproject areas resulted IP category “C”.
1 In the context of involuntary resettlement, displaced persons are those who are physically displaced (relocation, lossof residential land, or loss of shelter) and/or economically displaced (loss of land, assets, access to assets, income sources, or means of livelihoods) as a result of (i) involuntary acquisition of land, or (ii) involuntary restrictions on land use or on access to legally designated parks and protected areas. It covers them whether such losses and involuntary restrictions are full or partial, permanent or temporary.
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Table 6: Project Social Safeguards Impact Categorization
Project Data Description Name of Project Loan No-2676-IND: Infrastructure Development Investment Program for Tourism, Himachal Pradesh Type of contract ( ) Regular () Design Build ( ) Combined
Safeguards Categorization A B C
IR B
IP C
Table 7: Project IR Impact- Tranche 1 (Current)
Impact Quantity 1.Permanent Loss Number of APs/DPs Title Holder/Land Owner Total Loss of land (sq.mts) 00-01-71 hectare land made available through procurement. 2.Temporary Loss Affected business activities (temporary) Nil Number of shopkeepers Nil Number of households Nil Woman headed household Nil IP/ST headed household Nil BPL headed household Nil SC household Nil Physically disabled household Nil Total vulnerable households2 Nil Affected common property resources Nil
Table 8: RP/ IPP Monitoring Checklist
Item Safeguards Related Status(Ready/Not Completion Progress to Date/ No. Requirements ready/ NA) Deadline Remarks
1. Institutional and Financing Arrangements
Establish Safeguard Unit: Ready Safeguard Officer has (i) resettlement offices (ii) been appointed at PMU, resettlement staff as in RP and Project Consultants. (iii) safeguards’ database (iv) facilities (v) safeguards training
2. Updating of DDR/RP/IPP based on Detailed Design
Update DDR/RP/IPP: (i) RP of Package no- RP approved by
2 Vulnerable households consist of households belonging to Schedule Castes , Scheduled tribe, Women headed, below poverty line and physically disabled
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Item Safeguards Related Status(Ready/Not Completion Progress to Date/ No. Requirements ready/ NA) Deadline Remarks revise based on DMS (ii) HPTDB/1/1(Circular ADB letter 22nd revise implementation Road 1km long at December, 2015 schedule (iii) revise Naina Devi) was updated/Revised as budget per ADB comments on dated 8th Nov,2013
Compensation rates: (i) Compensation rate Compensation approved by Government; decided by disbursed to (ii) Adequate as per Negotiation Land owner on RP/RF; (iii) APs/DPs Committee Rs. dated informed. 3 lakh. 02.03.2013
3. Disclosure and Grievance Redress Arrangements
Disclose final/updated RP has been RP/IPP: (i) to the APs/DPs disclosed to Project in local language; (ii) in ADB Website, ADB. website; (iii) in EA’s website
Disclose project activities to Ready Completed for All subprojects Category affected communities: (i) put Current Tranche C for IR and IPP only up a project sign boards; 1 projects. HPTDB/1/1 is IR (ii) distribution of project Category B. leaflets and GRM to affected communities
Grievance redress Ready Grievance Cell has been committees: (i) clear terms formed at PMU/PIUs of reference; (ii) level. appointment decree; (iii) publicly disclosed among DPs.
Grievance redress Ready All subprojects Category records: (i) list and C for IR and IPP only numbers of grievances HPTDB/1/1 is IR received; (ii) numbers of Category B. resolved issues; (iii) numbers of cases under GRC review; (iv) outstanding cases (filed to court)
4. Monitoring and Reporting Arrangements
Set up internal monitoring Ready system : (i) assessment on capacity and staff requirements; (ii) criteria of safeguards assessment ; (iii) reporting mechanism
Appoint external NA All subprojects Category monitoring agency (as C for IR and IPP only
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Item Safeguards Related Status(Ready/Not Completion Progress to Date/ No. Requirements ready/ NA) Deadline Remarks relevant): (i) recruitment HPTDB/1/1 is IR schedule; (ii) TOR; (iv) Category B. baseline survey (v) reporting mechanism (vi) action taken by management on reports.
Reporting: (i) frequency; NA All subprojects Category (ii) timeliness; (iii) identified C for IR and IPP only issues; (iv) action taken HPTDB/1/1 is IR and/recommendation. Category B.
5. RP/IPP IMPLEMENTATION
Consultation: (i) Done it was All subprojects Category responsibility; successfully C for IR and IPP only (ii)stakeholders Identified; done at DC, HPTDB/1/1 is IR (iii) consultation and PMU level and Category B. process; (iv) documentation finally PD level.
6. Compensation, Relocation and Rehabilitation
Payment of compensation Done Compensation and entitlements (as stated disbursed to in the RP): (i) schedule of Land owner on payment; (ii) records/ dated receipts of payment 02.03.2013
Relocation of process ( NA relocation site readiness): (i) housing & associated facilities established; (ii) transfer of new land/plot/ house ownerships completed
Provision of (a) income NA The procurement of land restoration, (b) additional was not resulted in assistance for vulnerable physical displacement APs/DPs, (c) training, etc. (such as residential and (as stated in the RP): (i) per commercial), and impact type of activities; (ii) on common properties. schedule of implementation Compensation for the loss of land has been disbursed to Affected Land Owners.
7. Monitoring and Reporting
Submission of the reports: Ready SMR from (i) semiannual monitoring Starting to June reports; (ii) external 2015 has been monitoring and evaluation Submitted and reports (as required); (iii) approved by completion report ADB.
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Item Safeguards Related Status(Ready/Not Completion Progress to Date/ No. Requirements ready/ NA) Deadline Remarks
Transfer of acquired NA assets to the acquiring agency
E. Summary Monitoring Results and Key Findings: 10. In order to identify the IR Impacts, if any, during the Project implementations, site visits and consultative inspections in the project areas have been done by the Social Safeguard Expert of DSC,PMC and PMU and it has been confirmed that the implementation of the above mentioned projects would not have any resettlement impact. All the works are being executed in Vacant Municipal Land, Temple Trust Land and Forest Land. No resettlement issues were unnoticed or unaddressed during the site visits Impacts as assessed:
I. No land acquisition is envisaged for any subproject. However Land was procured by negotiation settlement from one household and an amount of Rs. 3.00 lacs (three lacs) was disbursed on dated 02.03.2013 for Package no-HPTDB/1/1(Circular Road Naina Devi).
II. The sites for all the packages are either located on vacant Government lands, Temple Trust and Forest Land or existing premises of Temple Trust. NOCs have been procured from all the concerned Dept (Forest Dept, Temple Trust, Wildlife, PWD etc). The NoCs have been procured from the respective Departments.
III. No encroachment or any squatter has been found on the selected sites till date, therefore it does not involve any land acquisition and resettlement.
IV. The site assessment does not find presence of any IPs.
11. Site visits are being conducted on regular basis to observe the site conditions, availability of labor, engagement of female workers and basic facilities (Lodging, drinking water, Sanitation etc) available for them in the site. Orientations are being given to the staff & laborers on health and safety management at site, and apprise the nearby residents about the duration of work and the likely inconveniences and the need for their active participation and cooperation during the ongoing civil works.
F. Grievances Redressal Mechanism: 12. A Grievance Redressal Mechanism (GRM) has been established following the Resettlement Frameworks (RF) of the project with the objective of receiving and facilitating the resolution of complaints & grievances to the public as well as Affected Persons. The GRM is scaled to the risks and adverse impacts of the project. It should address APs/Public concerns and complaints promptly, using an understandable and transparent process that is gender responsive, culturally appropriate, and readily accessible to all segments of the APs/public at no cost and without retribution. 13. Grievance will be first brought to the notice of the site engineer and focal person of the project implementation unit (PIU), which will be forwarded to the project implementation unit (PMU). Grievances not redressed by the PIU will be referred to the PMU level, who will, review the grievances, address them in consultation with the PMU Community/Social Development
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Specialist. If the grievance remain unresolved, the Project Director, will refer the issue to the State Level Empowered Committee (SLEC), which will act as a Grievance Redress Committee (GRC). The GRC will resolve the issue within one month from the date of registration of any case in the GRC. 14. In Tranche 1, one Displaced Person (DP) were identified for the package no- (HPTDB/1/1), Circular road(1 k.m),Naina Devi. No Grievances Received by the concerned DP. Grievances received from Labors as well as shopkeepers in the package no-(HPTDB/2/1), has been resolved during last reporting period and one Grievances received in last reporting period for the packages no--(HPTDB/2/2) is still not resolved. The judgment of court is still awaited. Details are mentioned in table 9.
Table 9 : Grievances Recorded in - Grievance Redressal Cell at PIU Dhaliyara
S.No Date of Name of Sub- Packages Description Status Grievances project No Received. 1 10.06.2015 Rest Sheds, toilet HPTDB/2/2 Grievances received Interactions were facilities and view from Vinita Sharma made and confirmed point along path D/o Tara Ram, Vill- that works is to be from TRC to Sharyali, Tehsil- done in the land temple, Chintpurni. Dehra to stop construction works in belongs to National front of their Highway for which agriculture land Permission has (Khatauni no- already been 26,Khasrano- Obtained. Now the 331,total area 02- Issue is Under Court 24hec.) jurisdiction and is not resolved yet. Hearing of CMA No- 303/2015 & CS No- 192/2015 on dated 28.07.2015. The next date for hearing is scheduled on 18.04.2016
G. Status of Contractor Social Safeguards Compliance 15. Contractors are maintaining compliance by following the social safeguards norms set by the Project. The only problem they are facing that the labourers, especially the women, are not comfortable with the use of safety gadgets The workers are being counseled by the team members for using the PPEs and this counselling has resulted in workers using PPE’s. a. Status of Labour at Site: 16. During site visit, it was found that most of the workers are from Jharkhand, Bihar, Bengal etc. Contractors have already provided labor camp with all basic facilities (Water Supply, Electricity and Sewerage). Most of the projects are nearing completion or are already completed hence and only few no of Labors are on those projects sites. Further, the work for Tutikandi project has started few months back and approximately 35 labors are engaged and more labors will be engaged in coming days. Regular Inspection is carried out at the contractors work site to keep a check on child labor, health & safety provisions etc. Till date, there is no case of child laborer found at the construction site.
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Interaction with laborers during site inspection is carried out to understand their health and safety measures, no such issues have been encountered so far. Details about Issues identified at site regarding availability of labors and facility provided to them by the contractor are tabulated in table 10.
Table 10: Details of Labor and the facilities at Site.
Name of Total nos Female Labour relations and living conditions for construction labour Project of Labour workers force
Chintpurni 134 4 Majority of labor residing at site in dormitories with satisfactory living conditions. (Drinking Water, Toilet, Electricity) facilities available in the site.
Nagrota 8 3 3-4 nos of Huts have been constructed by the Contractor for labours. 1 no of toilets for ladies workers and 1no for male workers are already operative. Drinking water facilities are also available.
Mall Road 36 5 Majority of labor residing in the rented house, provided by contractor with all basic (Drinking Water, Toilet, Electricity) facilities available in the houses.
Town Hall 5 NIL Presently only 5 nos of labour engaged in site and all are local. Drinking Water, Toilet facilities available.
Tutikandi 30 5 5-6 nos of Huts have been constructed by the Contractor for labours. 3 nos of toilets for ladies workers and 2 nos for male workers are already operative. Water connection has already been taken by the contractor from Municipal Corporation Shimla
Naina Devi 18 Nil Presently 18 nos of labour engaged in site. Workers are using community hand post and Toilet.
b. Gender Issues: 17. Awareness on Gender and social issues is being carried out and regularly instructions are issued to the Contractors for any gaps if any on Gender aspects. Follow up to the instructions are being carried out with several site inspections and interaction with Contractor’s representatives. The Gender issues have been incorporated in the tender conditions for all the contract packages. With approval from ADB special conditions to address core gender needs have been added in the PCC 18. Women laborer has been engaged in the civil works. The provision of safe drinking water & separate toilet has been witnessed at the site. As per inspection, no discrimination is noticed. The female workers are also interacted during site inspection. Rest shelters/camps are available for the workers especially for women and finally the contractor is providing equal wages and benefits to both men and women workers for equal value or type of work. In Himachal Pradesh its rare to get local women laborers ,those engaged at sites are mainly migrant and are accompanied by their family
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18. Trainings and Workshop at Site (a) Health and Safety Training to Workers: 19. During site visit, Interactions with contractor representatives is made to find the level of awareness of the contractor towards Environmental and Social Safeguard Plan. Several meetings and consultations were organized with the Laborers &Contractor. It was informed by the Contractor that the women laborer who are engaged in the civil works are being provided rest shelters for boarding & lodging purposes. The registers and job cards are maintained properly. The safety equipment’s like-glove, gum boots, helmets, jackets etc. have been provided to the laborer. During interactions with the contractors, following suggestion was given : Workers Complaint registers and complaint drop boxes must be available at site. Housekeeping conditions needs to be improved. All safety rules at work, and Provision of adequate health and safety measures such as water, food, sanitation, personal protective equipment, workers insurance, and medical facilities. Accident and Grievances Register should be maintained at sites. Provide dust bins for the collection of refuse and also integrate solid waste collection and disposal system for whole site 20. On site orientation was given to contractors, staff and labourers (skilled and unskilled) on Health, Hygiene, HIV, AIDS, STI and safety norms & rights. Consultation and meeting held with the project contractor, labour, shopkeepers and informed them about the follow-up safeguard provision as mentioned in EMP. Key issues raised during consultation were: • Toilet provision should be made in Rani-Jhansi Park. Two Tailoring and Beauty- parlor center are within these premises, where approx. 100 girls are taking training. They were informed that toilets are being constructed and are almost complete now
21. During meeting, following instruction given to the contractor: a) Provision of temporary access to people losing access due to construction of stairs (b) Implementation of works in a phased manner to minimize the impact on commercial activities and ,works plan must be inform to the shop owners prior to the commencement of works.. C ) It is recommended to ensure for giving employment opportunity for women in the project works with equal pay and Implementation of all statutory provisions on labor like timely payment, payment for work done in overtime, health, safety, welfare, sanitation and working conditions. Contractor is required to follow all the labor laws enforced in the construction sector and monitor closely day to day implementation and compliance with applicable acts and rules.
22. Consultation and meeting held with the project contractor, labour, informed them about the follow-up safeguard provision as mentioned in EMP.(Photographs are attached in Annexure2.
Table 11: Details of Training
Date Site Participants Issues 24.07.2015 Tutikhandi Contractors Importance of using safety gears on a regular Staff/laborers basis, maintain attendance register, Hindrance register etc. 31.08.2015 Mall Road & Contractors Importance of using safety gears on a regular Town Hall Staff/laborers basis, maintain attendance register, Hindrance
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Date Site Participants Issues register etc. 01.09.2015 Tutikandi Contractors Importance of using safety gears on a regular Staff/laborers basis, maintain attendance register, Hindrance register etc. 02.09.2015 Chintpurni Contractors Importance of using safety gears on a regular Staff/laborers basis, maintain attendance register, Hindrance register etc. 03.09.2015 Nagrota Contractors The Contractor staff was re oriented on the Social Staff/laborers safeguards (including Gender) requirement picking up from the last visit of the Social Safeguards Specialist PMC. Brief session was taken on STI its symptoms and prevention. They were also informed regarding free STI Clinics at Government Hospitals. The increased vulnerability to contracting HIV with STI infection was explained. The causes of contracting HIV, prevention and availability of testing etc in Government set up was explained to them. They were also made aware of their rights as per the standard labor laws. 04.09.2015 Naina Devi Contractors The laborers’ were made aware of personal Staff/laborers Hygiene and health issues Brief session was taken on STI its symptoms and prevention. They were also informed regarding free STI Clinics at Government Hospitals. The increased vulnerability to contracting HIV with STI infection was explained. The causes of contracting HIV, prevention and availability of testing etc in Government set up was explained to them. They were also made aware of their rights as per the standard labor laws. The importance of using safety gears on a regular basis was reiterated upon. 03.11.2015 Mall Road, Contractors Importance of using safety gears on a regular Town Hall Staff/laborers basis, maintain attendance register, Hindrance register etc. 04.12.2015 Mall Road, Contractors Importance of using safety gears on a regular Town Hall Staff/laborers basis, maintain attendance register, Hindrance register etc.
(b) Training and Workshop to Project Employee/Contractor/Students/Villagers etc
As part of the safeguard, the training/workshop programme were organized for all the project contractor, DSC, PMC, PMU technical team along with stakeholders regarding Social and Environmental consideration/ aspects in IDIPT works Details of the workshops are presented in the table 12. Workshop report and photos are annexed at Annexure 8 Table 12: Workshop Details (total participants M/F)
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S. Programme Venue Participants Date of Participants N Category of Workshop Participants Total Female Male
1 Orientation Institute of Hotel IHM Students/ 13-14th 155 21 134 Workshops on Management Staff/ PMC/ Aug, 15 Sustainable Catering and PIU/ PMU Tourism Nutrition. Kufri, Shimla
2 Orientation Food Craft Students/ Staff/ 7th Sep,15 61 3 58 Workshops on Institute, PMC/PIU/PMU Sustainable Dharamshala Tourism
3 Orientation Institute of Hotel IHM Students/ 8th Sep, 15 82 - 82 Workshops on Management Staff/ Sustainable Catering and PMC/PIU/ PMU Tourism Nutrition. Hamirpur
4 Orientation U.S. Club PMU/PIU/PMC/ 9th Dec, 15 36 10 26 Workshop on Shimla DSC Safeguard Requirements Total 334 34 300
(c) Trainings and Workshops given by the Contractors to the labors at site.
The Contractors orient their staff and the labors on regular basis and the details of training conducted by them are enumerated below and annexed at annexure 1:
S.N Programme Site Participants Date Participants Category Total Female Male
1. Orientation on Tutikandi Laborers 19th 34 4 30 Personal Protective Oct, 15 Equipments 2 Fire Safety Town Laborers 30th 11 Nil 11 Orientation Hall Oct, 15 Programme 3 Orientation on Fire Tutikandi Laborers 1st Nov, 18 3 15 Protection and 15 Prevention Total 63 7 56
H. Stakeholder Consultation 23. Public consultation with primary and secondary stakeholders has been conducted in the sub-project areas to understand the local issues and public views including possible impact of the project. The issues like, awareness and extent of the project and development components, benefits of project for the tourists as well as commercial interest, labor availability in the project
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area or requirement of outside labor involvement, local disturbances due to project construction work, water logging and drainage problem if any, drinking water problem, forest and sensitive area nearby the project site etc.(Photographs are attached in Annexure 3) I. Future Monitoring Action Plan: 24. In tranche 1 sub-projects, Resettlement issues were identified only for one no of sub-project (Circular Road, Naina Devi) and Due Diligence Reports were made for remaining sub- projects. In order to identify any social impact, during the Project implementation stage , the Safeguard Consultant of PMC/DSC will visit the project sites on regular basis. Activities follow in the next quarter is below:
• Consultations with local people for smooth implementation to be be continued throughout the project implementation.
• Any unforeseen impact need to be documented and mitigated accordingly.
• Safeguard specialists will be mobilized at site, onsite trainings to the contractors will be given.
• The labors will be made aware about the health and safety issues.
J. Community Based Tourism: 25. Community involvement in tourism activities is of outmost importance to sustain all other packages in the project and to ensure that poor, women and disadvantaged sections of society get benefitted from tourism interventions in the area. Under Tranche 1, Community Based Tourism (CBT) Activities have been proposed in 6 clusters, namely Narota Suriyan, Dhameta, Pragpur-Kangra, Chintpurni, Naina Devi and Shimla, covering 4 districts of Shimla, Kangra, Una and Bilaspur. The panchayats and towns selected under CBT are located around project sites and form clusters where communities can be organized to participate in the activities of the project and benefit in the process of tourism development in the area. 26. Until, December 2015 Consultants have been mobilized in 4 Clusters namely, Dhameta, Kangra-Pragpur, Naina Devi as well as Shimla and community based tourism activities have been started in these clusters. 27. Objectives of the Project The intended objectives of Community-based Tourism Activities (CBT) in the are as follows: • To provide opportunities to local communities to participate in management of tourism in their vicinity through organized groups. • To build the capacity of communities in tourism-related economic and livelihoods activities • To insure that the income generation of skilled community groups have ample marketing linkages for smooth operation of activities • To regulate the mechanism to ensure gender equality and community involvement in tourism activities 28. Mobilization Details
Table 13: Mobilization Details of Consultants
Cluster Name Name of Consultants Project Start Date CBT02- Dhameta M/s Society for Rural and 15th October 2014
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Cluster Name Name of Consultants Project Start Date Environmental Awakening CBT03- Kangra & Pragpur M/s JPS Associates 16th September 2015 CBT 05- Naina Devi M/s Society for Rural and 15th October 2014 Environmental Awakening CBT 06- Shimla M/S Yes Bank in association 24th November 2014 with Jan Abhiyan Sansthan
29. Institutional Arrangement for review and monitoring of CBT activities Within the Project team the following officials and Consultants from PMC and DSC are involved in facilitating the execution of community based activities:- a) Community Development Officer, PMU b) Community development Officer, PIU-Shimla c) Community Development Expert, PMC d) Social Safeguard Specialist, PMC e) Environmental Safeguard Specialist, PMC f) Eco-Tourism Planner, DSC
The Project team has been actively involved in orientation of the Cluster Consultant teams, mobilization of community, designing of activity plans, participation in events as well as monitoring the quality of deliverables.
Institutional Setup for Implementation of CBT Activities
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30. Status of Activities undertaken with Community Participation in CBT Dhameta, Kangra& Pragpur, Naina Devi and Shimla (July-December 2015). Photo Illustration annexed at Annexure 6 I. CBT02: Dhameta Cluster:- Sl. Activity Time Period Participation details No. 1. Research report on Exclusive August 2015 NA & Community Based Survey on the existing Indigenous Products in Dhameta Cluster 2. Value Chain Assessment of August 2015 NA selected products. 3. Research report on September 2015 NA Identification and data base generation of potential SHGs in the Cluster. 4. Selection of SHGs based on May-September . 7 SHGs formed (6 female and 1 male) their inherit skill and strength 2015 . Total female members: 72; Male members:8 areas. 5. Monthly meetings and June to . Regular meetings being undertaken every Nurturing of SHGs December 2015 month for capacity development of the 7 SHGs. 6. Exposure visit on home stay 1st November . Total participants:39 and eco tourism 2015 . Female: 18 . Male: 21 7. Conduction of Clean street/ 6th and 7th . Govt. Middle School Chatta, Jagnoli clean village competition at November 2015 a) Cleaning competition-19 students school level b) Slogan Writing Competition-8 students c) Painting Competition-4 students . Gyan Jyoti Ser. Sec. School, Jagnoli a) Painting Competition-28 students b) Declamation Competition-8 students 8. Basic level non residential 16th and 17th . Total participants:27 cooking training at panchayat December 2015. . Female:23 level. . Male:4 9. Basic level water Boating and 22nd to 24th Total participants: 20 water based activity training. November 2015 All male; (OBC:12; SC:2; Gen:6) 10. Participation in Shimla Winter 25th to 31st Products made by SHGs such as hand knit Carnival December 2015 sweaters, socks, baby sets were displayed and sold at a stall provided by the Department of Tourism and Civil Aviation at the Shimla Winter Carnival. Products worth approx Rs 10,000/- were sold at the carnival and products were appreciated by the tourists for their quality and designs.
II. CBT 03: Kangra and Pragpur
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Sl. Activity Time Period Participation details No. 1. Inception report with current . December 2015 situation analysis 2. Community Participatory . 1st to 4th and . No of workshops –5 Entry Level Workshops 9th December . Total participation: 225 2015 . Female:141 . Male:84
III. Nainadevi Cluster
Sl. Activity Time Period Participation details No. 1. Exposure visit to homestay . 23rd July 2015 . Visit to 2 homestays in Dharamshala organized. . Total participation: 15 persons . Female -4 . Male-11 2. Report on Identification and . August 2015 NA data base generation of potential SHGs in the Cluster. 3. Selection of SHGs . August 2015 4 SHGs formed – 3 female; 1 male . Total members-49; Female:37;Male:12 4. Formal registration & . Registration . Institutional training of TTDC Total Induction of TTDC with result under HP Participation -14; based orientation Societies Act – . Female-2 September . Male-12 2015 . Institutional training of TTDC-19-20 Nov 2015. 5. Conduction of clean street Competition 1- . Competition 1-Ruldu Ram Garg SD competition 13th August College, Naina Devi ; Total Participation- 2015; 84 students . Competition 2- . Competition 2- Shri Shakti Sanskrit 3rd Nov. 2015. College; Total participants -98 students. 6. Basic level non residential . 23rd to 25th . Total participation – 20 persons; cooking training September . Female-9 2015 . Male -11 7. Orientation of SHGs at . 21st Nov 2015 . Total participation: 34 persons Cluster level workshop . Female:21 . Male:13 8. Monthly meetings at . October to . Regular meetings being undertaken every Panchayat level on capacity December 2015 month for capacity development of the 4 building and bank linkages SHGs. 9. Solid waste management 26th November . Total participation – 85 persons training cum workshop 2015 . Female- 22 . Male-63 10. Basic level non residential . 11th-12th . Total participation – 20 persons; communication and December 2015 . Female-9 marketing training . Male -11
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IV. Shimla Cluster
Sl. Activity Time Period Participation details No. 1. Formation, Registration & . PTDC formation- . PTDC formed with Governing body Development of statutory 12th July 2015 comprising of 8 members out of which 2 Panchayat/Town Tourism . PTDC are women Development Committees Registration-2nd . PTDC Registered under the HP Societies (PTDC). Nov 2015 under Act 2006 with the name ‘Kountry Side the HP Societies Homes.’ Act 2006 with . PTDC Institutional training – 12 PTDC the name members; Females – 7; Male-5 Kountry Side Homes. . Institutional training of PTDC Members- 10th to 12th December 2015 2. Formation & Development . July 2015 . 3 female based SHGs formed. of SHGs . Total members – 40 women. 3. Mass awareness about . July & October . Mass awareness undertaken through 2 tourism 2015 street play performances at important locations in Shimla 4. Entry Level Workshop at the . 30th September . Total participation: 50 persons Town level 2015 . Female: 4 . Male: 46 5. Monthly meetings and . August – . Regular meetings being undertaken every nurturing of SHGs December 2015 month for capacity development of the 3 SHGs. . Nurturing of SHGs on production of handicrafts such as handbags, pine needles products and cross stitching on jute bags undertaken. 6. Awareness amongst school . Awareness . Awareness amongst school children students and clean street amongst school through drawing & slogan writing competition children through competition – 6 schools participated with drawing & 96 Students. slogan writing . Clean street competition – 24 students competition – from 1 government school along with 28th October community members from the area 2015 participated in the competition. . Clean street competition – 21st December 2015 7. Participation in Shimla 25th to 31st A stall was provided by the Department of Winter Carnival December 2015 Tourism and Civil Aviation to the Shimla Cluster at the Shimla Winter Carnival. The Panchayat Tourism Development Committee managed the stall in coordination with the SHGs. Products made by SHGs
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Sl. Activity Time Period Participation details No. and PTDC members such as woolen hand knitted socks, paintings and coffee mugs were displayed and sold at the carnival. Products were appreciated by the tourists for their quality and designs and sale of approx Rs 12,000/- was made. Day tour packages to Chaili panchayats were also offered to the visitors and 4 tourists from New Delhi, London and Iran availed the package to Hewn village where they enjoyed visit to the art gallery, trek to Chadwik fall and local cuisine prepared by SHG members.
K. Lessons Learnt and Good Practices 31. All the DDRs and RPs are prepared after extensive consultation with stakeholders and DPs under the program and have been disclosed on the Program and ADB website. The same have also been disclosed to the stakeholders, local community and DPs.
32. All the Institutional Arrangements have been well established for compliance of ADB safeguard policy. Safeguard Specialist has been appointed in PMU/PIUs/PMC and DSCs for review and implementation of safeguard procedures.
33. Informative signages about the project, its components and their corresponding cost have been placed at the project site for maintaining the transparency.
34. The works are being done with minimum inconvenience to the local community and the tourists. The program team has explained the importance of short term inconveniences and long term benefits of the program to the public and people in general cooperate as they understand that the tourist inflow will be increased as outcome of the subprojects.
35. Consultation, informal discussion, awareness generation and information dissemination is the regular practice being adopted by all PMU/PMC/ PIUs and the DSCs. Meeting and FGD have been carried out by NGOs, community development expert of PIU also in the respective villages, where works are proposed and training has been given to start the livelihood activities through groups near the project areas.
36. The Grievance registers have been maintained by the contractors on the sites to register grievances.
37. Review meeting of Project units (PIU and PMU Level) are held on regular basis for review the works. SLEC meetings are being organized on regular basis to review the progress of the works and its timely completion etc.
38. Few local labors have also been engaged in the construction activities and local labors are given priority for the construction activities thus creating livelihood opportunities for the local villagers in the project area.
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39. Considering the Gender aspect, women representation is visible in the project units and also construction works. Further, meeting and FGDs have been carried out by the females in the respective villages, where works are proposed and training has been imparted in groups for livelihood activities nearby the project areas.
40. All the relevant NOCs and Land ownership details are taking during finalization of Detailed Project Report.
41. Best practices at Tutikandi site:
1. A Pulse Polio Campaign was organized on 29th November 2015, wherein 6 children were benefitted. 2. During initial assessment, it was observed that one small Shiva Ling (A Hindu Deity) was established on a platform near the proposed site, Truck drivers used to seek blessings from this Lingam.. In consultation with the Truck Union, Shiva Ling was shifted to a different place. As per the agreed norms, the cleanliness /upkeep of the Idol is taken care of and regular prayers are being offered. (Letter of agreement attached at Annexure 7) 42. Photo Illustrations are attached at Annexure 4
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Annexure 1: Orientation Program given by the Contractors to the laborers, 1. Tutikandi site
ORIENTATION ON PERSONAL PROTECTIVE EQUIPMENTS
Date: 19.10.2015 Place: Tutikandi Facilitated by: Ms. Priyanka, Safeguard Specialist, PMU Mr. Maninder, Safety Officer, M/s A.S Enterprises
Participants: On site staff/ labor Total labors:34 M: 30 F:4
The main objective of the orientation was to brief the laborers about the importance of the personal protective equipments on site. The Contractors distributed helmets, gloves, safety shoes to the labors. The team explained the following points to the labors:
1. For Foot Protection: The labors were motivated to wear shoes or boots with slip- resistant. They were briefed about the importance of wearing safety shoes on the site. 2. For hand protection: They were asked to wear proper gloves which should fit properly when working on the site. 3. For Head Protection: The importance of wearing helmets on the site was explained. The labors were motivated to wear helmets which will protect them from objects falling from above. Demonstration was given how to wear proper helmets. 4. Eye and Face Protection: They were asked to wear safety glasses or face shields during construction work or welding work which can avoid any foreign objects to get in the eye. For example, during welding, cutting, grinding, nailing (or when working with concrete and/or harmful chemicals or when exposed to flying particles).
At the end they were asked to routinely inspect their helmets, gloves, shoes etc for dents, cracks or deterioration and replace when not in good condition.
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2. Town Hall Shimla
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.3. Tutikandi Site
ORIENTATION ON FIRE PROTECTION AND PREVENTION
Date: 01.11.2015 Place: Tutikandi Facilitated by: Mr. Manendra Singh, Safety Officer, M/s A.S Enterprises
Participants: On site staff/ labor Total labors: 18 M- 15 F-3 The main objective of the orientation was to brief the laborers about the fire protection and prevention on site. The Contractor’s safety officer provided training to operate fire extinguisher.
5. Dry chemical powder Extinguisher: The labors were told to operate and uses of extinguisher. They were briefed about the importance of fire equipments at site. 6. Sand Bucket: They were told to use of sand on electric fire and paper, wooden fire.
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Photographs Training to operate Fire Extinguisher
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Annexure 2: Photographs of Meeting and Training of Labor
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Annexure3: Photographs of Consultation
Meeting with Contractor, Pong Dam
Discussion with Labor and Contractor at Nagrota Site.
Discussion with Hawker at Tutikandi Site
Discussion with Officials of Skill Training Institute,Rani Zhansi Park,Mall Road
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Annexure 4: Photos of Best Practices
Signages at site
First Aid Box available in one of the site Pulse polio campaign at Tutikandi site
Emergency no./ displayed at site
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Annexure 5: Site Photographs
Photos of Multilevel Parking, Chintpurni
Photos of Rest Shed, Chintpurni
Forest Rest House,Ranser Island
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Trek works ,Karu and Ranser Island
Watch towers, for bird watching, in Karu
Forest Rest House, Dhameta
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Information centre ,Nagrota Suriyan
Parking, Naina Devi
Batching plant installed at Tutikandi site Labour camp at Tutikandi site
Construction at Rani Jhansi Park, Shimla
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Annexure 6: Photographs of Community Based Tourism Activities A. CBT02- Dhameta Cluster
Capacity Development Meetings with SHGs Products by SHG promoted through Facebook
Exposure visit to Homestays in Dharamshala Mass awareness amongst school children and clean street competitions
Boating and Water Based Activity Training 3 Day Basic level cooking Training
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Participation In Shimla Winter Carnival B. CBT03- Kangra & Pragpur Cluster
Punjab Kesari
Entry Level Workshop at Ghati- 1st December 2015
Entry Level Workshop at Garli- 2nd December 2015 Entry Level Workshop at Dada Siba- 3rd December 2015
Punjab Kesri Dated 5th December 2015
Entry level Workshop at Pragpur - 4th December 2015
Divya Himachal, 10th December 2015Dainik Savera, 10th December 2015 Entry level Workshop at Kangra – 5th December 2015
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CBT05- Naina devi Cluster
Registration Certificate of Sh. Naina Devi Town Tourism 1 of the SHG’s Formed under the Project Development Committee
Goup photograph of participants during Exposure Visit Awareness and Clean Street Competition to Dharamshalla
3 Day Basic level cooking training
Institutional training of TTDC members SHG Orientation
Workshop on Solid Waste Management Marketing and Communication Training
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D. CBT06- Shimla Cluster
Event for Formation of PTDC
Entry level workshop at Town Level
Mass awareness on Project activities using Street Plays
Paintings created by students through clean street Institutional Training of PTDC members competitions & banners designed with the creations
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Nurturing of SHGs
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Annexure 7: Best Practice at Tutikandi Project Site (Shifting of Shiva Ling)
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Transcript
To,
The Project Director, Himachal Pradesh Tourism Development Board, Shimla.
Subject: Regarding shifting of Shiva Ling
Dear Sir,
It is submitted that that the Truck Operator Union, Tutikandi had its temporary office near the project site. We have established Shiv Ling for the betterment of the people. We have no objection for shifting of Shiva Ling for the construction of multi storey parking at Tutikandi. We humbly request you to keep the sanctity of the Shiva Ling by performing necessary rituals.
Yours Faithfully, Truck Union Tutikandi
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Annexure 8: Orientation Workshops on Sustainable Tourism In order to create awareness on concept of Sustainable Tourism, workshops were organized for students of Hotel Management Institutes at Kufri and Hamirpur as well as Food Craft Institute Dharamshala. The objective of the workshop was to broaden their understanding on sustainable tourism practices, importance of effective communication skills, environmental conservation, differential gender needs and promotion of safe tourism through hospitality industry. The Information, Education and Communication tools used during the workshop included power-point presentations, videos, group discussions and role plays. Handbooks comprising relevant case studies, Global Sustainable Tourism Criteria, Environmental conservation practices, Incredible India Guidelines for Safe tourism etc were also presented to the Institute libraries for review by students and faculty. Impetus was laid on igniting the process of thinking amongst the students and encouraging the development of presentation skills as well as team work. Values of ownership and responsibility towards conservation of heritage, environment as well as culture were also invoked amongst the students. The purpose of workshops was to link the hotel management students to the tourism industry as a whole and groom them as change makers for the future. The details of the workshop sessions are presented below: Date, Venue and Participation details:
Sl.no Date Venue Participants Total Female Male 1 13-14th Institute of Hotel Management Catering and 155 21 134 Aug, 15 Nutrition. Kufri, Shimla 2 7th Sep,15 Food Craft Institute, Dharamshala 61 3 58 3 8th Sep, 15 Institute of Hotel Management Catering and 82 - 82 Nutrition. Hamirpur Grand Total 298 24 274
Outline of the Sessions Session 1: 5 A’s of Tourism and Sustainable Tourism Video show on growth of tourism in India and its impacts such as exploitation of animals, child labour and trafficking, over exploitation of resources like water and electricity etc Introduction of 5A’s of tourism namely Attraction, Access, Accommodation, Amenities and Awareness. The importance of the 5 A’s and their status in Himachal Pradesh was presented with the help of photographs, newspaper clippings and blogs. Video show on growth of tourism worldwide and need for competitiveness in the tourism industry. Tourism lifecycle with examples of major tourism destinations in Himachal Pradesh. Concept of Sustainable tourism, UNWTO 2004 Gguidelines and Global Sustainable Tourism Criteria. Video show on Sustainable tourism Practices being adopted in Costa Rica. Group exercises on Sustainable tourism practices that can be adopted in the future vocations by the students.
Session 2: Communication skills in tourism industry. Concept and importance of communication skills Modes of communication Do’s and dont’s of communication
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Forms of communication Importance of body language Role of different tourism professionals in hospitality industry.
Session 3: Environmental Sustainability and Hotel Industry Concept of environment. Environmental issues related to hotel industry Concept of Environmental sustainability Environmental Legislations in India Climate change and its repercussions on tourism Concepts of Eco-Hotels and Green Hotels Key areas of concerns National Policy on Tourism and Environment.
Session 4: Gender consideration in Hospitality Industry and Safe Tourism Policy Video on story of Fox and Stork for introducing the concept of gender and highlighting differential gender needs. Incredible India Safe Tourism Policy - objectives, guidelines and benefits
Session 5: Group Exercises Group presentations on Environmental Conservation Practices Role plays on Adoption of Safe Tourism
Session 6: Pledge on Safe, Honourable and Sustainable Tourism Students, faculty members and IDIPT-HP team members took and signed the Incredible India pledge committing themselves towards Safe, Honorable and Sustainable Tourism.
Key outcomes from Group Exercises A. Sustainable Tourism Recycling of paper. Water harvesting. Solar panel. Organic farming. Awareness. Rainwater harvesting. B. Environmental Conservation Greenery promotion in Hotels. (Afforestation should be done) Control of the use of plastic bags by saying “NO TO PLASTIC”. Waste Water Treatment in Industry (Waste should be treated). Reduce Waste by use of recyclable material and natural resources to possible extent. Solid Waste Management by providing different colours of dustbins (red/ yellow/green). Water Conservation by use of Sprinkler system for gardening. Promotion of bio-products by lesser use of harmful chemical products. Waste Management by use of biodegradable material/recycle of paper (deforestation should be stopped). Health & Hygiene: Organise Swachh Bharat Mission. Save Wildlife by publicising “Do’s & Don’ts” and by afforestation. Go for sustainable development by use of eco-friendly products/techniques. Waste Management by avoiding dumping of waste in rivers, ponds etc. Go for the system of 3Rs (Reduce, Reuse & Recycle). Promotion of organic food: Use of organic pesticides. Promotion of Greenery: Enhance afforestation.
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Wild Life protection: Minimize animal abuse. C. Safe tourism 1. The following role plays were enacted by the students: Awareness generation-Safe tourism policy: The role play was knit around a lone lady tourist facing lewd remarks by a few guests in the Hotel as well as a nonchalant attitude by a few Hotel staff as well. The front desk and lobby manager handled the situation very diplomatically by escorting the lady to a safe cafe area of the Hotel to complete her Check-in formalities and also take the other male guests in the other area to entertain and calm them by diverting their minds. This was a depiction of diplomatic and deft handling to provide safety to women guests.
2. Sexual Exploitation/harassment at Workplace: The role play was set in a Hotel room where two male guests had checked in and the Room service girl is going about doing her regular chores in their room. Both of them make open colorful remarks at her and finally ask her if she would be available to them for other favors. The girl gets very upset and frightened but confides with another girl colleague about the incident. They both in turn complain to their Supervisor. The matter is taken up by the Internal Complaint Committee (ICC) constituted by the Hotel against Sexual Harassment at Workplace. Both the Guests as well as the Complainant are made to narrate their side of the story. The male guests initially deny all allegations and feign high political connections threatening the Hotel management to be prepared to face the dire consequences of grilling them. However, the ICC takes a very firm stand and finally makes the guests accept their misconduct and apologize to the lady employee. This was a very well scripted role play with a very latest Government endeavour to implement the Sexual Harassment at Work Place Act, 2013.
3. Safe tourism strategy –achieving Incredible India goal The setting of this role play is on the street, late in the evening. A girl new to the town hires an Auto and is initially troubled by the driver who finally asks her to get down and take another auto. He also over charges her. Unable to find another auto, she starts walking only to be stalked by a few boys passing all kinds of coloured remarks. A Good Samaritan male passer rescues her and also educates the boys on how we Indians are responsible for downgrading ourselves. If we keep our behaviour upright, then it would not be difficult to place our Country high on the safe and honorable tourism category.
4. Other role play on this theme was: A lone lady tourist is being harassed on the road by 2-3 strong ruffians. A few passers by boys try to stop but are no match in strength to the hooligans. However slowly a number of boys collectively over power them and save the girl from them. The message that we need to be united in creating safe spaces for women was well delivered by the group.
5. Preservation of culture/ethnicity The role play was in a Hotel setting, wherein the guests are welcomed by a traditional dance followed by serving of ethnic cuisine as well. They took pains in explaining in brief about the local culture and cuisine. They also offer guidance to the guests on planning their nearby visits to absorb more of the local culture etc. The group conveyed the message of cultural preservation quite explicitly.
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 43 Social Monitoring Report (July-Dec, 2015)
PICTURE FILE
A. Institute of Hotel Management, Catering and Nutrition. Kufri, Shimla
Traditional welcome of IDIPT-HP team Lighting of Traditional Lamp
5 A s of touris ei g e plai ed E o Touris Pla er Student sharing his views on Sustainable Tourism Practice
Monitoring Specialist explaining the importance of good Group Discussion on Sustainable Tourism Practices communication skills
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 44 Social Monitoring Report (July-Dec, 2015)
Presentation on Sustainable Tourism Practices Presentation on Sustainable Tourism Practices
Views expressed by the different groups on sustainable tourism Video on environmental conservation practice being adopted by a hotel
Environmental Concerns in Hospitality being explained by the Video on Strock and the fox Environmental Safeguard Specialist
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 45 Social Monitoring Report (July-Dec, 2015)
Social Safeguard Specialist explaining the applicability of Safe Synergies created by students while preparing for group work Tourism Policy on environmental conservation and safe tourism
Role play on promotion of traditional culture Role play on a situation of harassment of female staff by guest
Group presentation on environmental conservation practice Group presentation on environmental conservation practice
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 46 Social Monitoring Report (July-Dec, 2015)
Faculty member from IHM explaining the importance of the Pledge on safe, honourable and sustainable tourism sustainable tourism
Group photograph of participants, faculty and IDIPT-HP team
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 47 Social Monitoring Report (July-Dec, 2015)
B. Food Craft Institute, Dharamshala
Welcome of IDIPT-HP team by the FCI faculty Eco Tourism Planner explaining the concept of Sustainable tourism
Video on impact of tourism growth Student sharing his views on Sustainable Tourism Practice
Monitoring Specialist engaging the students while explaining Faculty member sharing his views. the importance of good communication skills
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 48 Social Monitoring Report (July-Dec, 2015)
Group work on Sustainable Tourism Practices Presentation on Sustainable Tourism Practices
Group presentations being summarized by Community Students enjoying energizing game Development Officer
Video on environmental degradation Social & Environmental Safeguard Specialist encouraging students to share their views on environmental conservation.
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 49 Social Monitoring Report (July-Dec, 2015)
Environmental Safeguard Specialist explaining the concept of So ial Safeguard Spe ialist s e plai i g the so ial fa tors Gree Hotels related to hospitality industry
Video on Stork and the fox Social Safeguard Spe ialist s e plai i g the Safe Touris guidelines
Group presentation on environmental conservation practice Role Play on Safe tourism presented by the group
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 50 Social Monitoring Report (July-Dec, 2015)
Pledge on safe, honourable and sustainable tourism Certificate Of Participation being presented to the participants
Group photograph of participants, faculty and IDIPT-HP team
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 51 Social Monitoring Report (July-Dec, 2015)
C. Institute of Hotel Management, Catering and Nutrition, Hamirpur
Opening remarks by Principal, IHM Hamirpur Community Development Officer explaining the objective of the workshop
Eco tourism Planner explaining the concept of Tourism Student sharing his views on Sustainable Tourism Practice Lifecycle
Monitoring Specialist explaining the importance of good Principal, IHM member sharing his views. communication skills
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 52 Social Monitoring Report (July-Dec, 2015)
Group work on Sustainable Tourism Practices Group work on Sustainable Tourism Practices
Group presentation on Social Sustainability Group presentation on Environmental Sustainability
Group presentation on Economic Sustainability Students enjoying light moments by singing a song.
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 53 Social Monitoring Report (July-Dec, 2015)
Key areas of Environmental concern being discussed So ial Safeguard Spe ialist s e plai i g the differe t aspe ts of the safe tourism guidelines.
Pledge on safe, honourable and sustainable tourism Certificate Of Participation being presented to the participants
Group photograph of participants, faculty and IDIPT-HP team
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 54 Social Monitoring Report (July-Dec, 2015)
Orientation Workshop on Safeguards Requirements
An Orientation Workshop for the staff of PMU/PIU/PMC/DSC (Shimla)/Administration & Finance was organized on 9th December, 2015 at U.S. Club, Shimla to have clarity on implementation/ monitoring/ documentation of the sub-contracts on Social and Environment Safeguards and compliance of the ADB & GoI regulations. The programme was attended by 37 participants.
Proceedings:
The program began with the Registration of participants and welcome presentation by the Team Leader, PMC. He set the stage for the orientation by briefly highlighting on SPS 2009 (ADB Social Safeguards roles and responsibility of ADB & the roles and obligations of the borrower, wherein the safeguards requirements encompassing Gender issues fall.
Brief Overview from the Team Leader, PMC
Session-1: Social Safeguards and Gender mainstreaming in IDIPT HP
This session was facilitated by the Social Safeguards and Gender Specialist, PMC. The understanding on gender mainstreaming was walked through the presentation and how the data has to be captured for the Gender Action Plan as per project implementation strategy vis-à-vis the project deliverables. This was followed by highlighting the Social Safeguards checklist regarding on-site documentation and other requirements. This was correlated with the GCC and PCC component of the Agreement. A consensus was garnered that a holistic approach has to be adopted by one and all visiting the site to look into the safeguards requirements.
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 55 Social Monitoring Report (July-Dec, 2015)
Social Safeguards & Gender considerations being explained by the Social Safeguards Specialist
Session-2: Environmental Safeguards
The Safeguards Specialist (Environment), PMC took over the session and oriented the participants on Environment by presenting ADB safeguard requirements/ relevant documents as prescribed for the IDIPT project. Presentation also dealt with the mandatory requirements of regulations, permits, monitoring and reporting system being put in place for environmental safeguards for subprojects. Further, ADB/GoI norms and loan agreement conditions were highlighted for compliance. The Specialist also familiarized the participants with the documentation process and a checklist related to documents to be made available at site.
Environment Safeguard considerations being explained by the Environment Safeguards Specialist
Session-3: Vote of Thanks. The programme was wrapped up by The Executive Engineer, PMU, by apprising the participants on the importance of the Safeguards components in the project.
Vole of thanks by the Executive Engineer, PMU
Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 56