Study Tours and Edutourism TOOLKIT THIS PAGE: Students Learning Beach Safety, Gold Coast COVER: Eco-Guide with Students, Green Island Table of Contents

June 2019

Queensland Study Tours and Edutourism TOOLKIT THIS PAGE: Students learning beach safety, Gold Coast COVER: Eco-guide with students, Green Island Table of Contents

The Toolkit ...... 1

Definitions ...... 2

Success factors for best practice program development and delivery ...... 3

Ensuring academic integrity and alignment with learning outcomes ...... 7

Marketing methods ...... 8

Distribution channels ...... 8

Marketing tactics ...... 9

Relationships ...... 9

Other Considerations ...... 10

Travel periods ...... 10

Developing Indigenous study tour content ...... 10

International student motivations ...... 10

Sample Itineraries ...... 11

Daintree Rainforest Observatory Study Tour ...... 11

Tourism North Queensland EduTourism Study Tour for Singapore Students ...... 11

Tourism North Queensland EduTourism Life-Long Learning Journeys ...... 11

Sunlover Cruises Marine Biologist for a Day Education Program ...... 11

Queensland Study Tours and Edutourism Toolkit iii The Toolkit

This Study Tours and Edutourism Toolkit The Toolkit provides an overview of: has been designed to assist education providers and tourism operators in nnDefinition of study tours and edutourism developing study tours and edutourism programs. It is supported by the content nnKey success factors for best practice program development and delivery including case studies in the Study Tours and Edutourism Opportunities Strategy. nnElements of a consortium based approach to edutourism

nnRequirements for ensuring academic integrity and alignment with learning outcomes

nnMarketing methods

nnOther considerations including travel periods, developing Indigenous programs and international student motivations

Three sample itineraries for study tour and edutourism programs are provided.

1 Queensland Study Tours and Edutourism Toolkit State Library of Queensland, Brisbane

Definitions

Study tours: short term programs from half a day to five weeks Edutourism: tourism experiences designed or adapted to that include a combination of education, cultural exchange meet teaching, learning and experience requirements. They and tourism and/or edutourism activities for students. They are are experiences focused on hands-on learning within a inclusive of domestic educational field trips/excursions, summer tourism context, with potential for outcomes for local research camps, Study Abroad programs and life long learning schemes or community programs. Edutourism can be delivered where the focus is on gaining unique opportunities for learning as stand alone products within a study tour itinerary or and development that are not available within the home packaged to offer authentic, immersive education programs of institution. The programs may or may not produce a formal approximately one to two weeks in length. Similarly to study study outcome/qualification. tours, edutourism programs may or may not produce a formal study outcome/qualification. Professional development tours: a subset of study tours for mid to senior level career professionals (i.e. teachers, public Refer to the Study Tours and Edutourism Opportunities Strategy servants, university professors and industry leaders) travelling for the full definitions. as a group or individually from government, university and business sectors. They are distinguished from study tours by their focus on professional and personal and growth and are typically one to two weeks in length.

Queensland Study Tours and Edutourism Toolkit 2 Success factors for best practice program development and delivery

There is no single approach to developing study tour and edutourism programs. The BEST PRACTICE ELEMENTS components will vary according to the student and their institution needs, timing PRODUCT DEVELOPMENT and budget. The following is a summary of elements that best practice study tour Identify the unique attributes and value propositions to attract international and domestic providers have identified as important students and take a strategic, targeted approach that focuses on a particular subject area. for the development and delivery of their programs. Create a product that cannot be copied. Identify experience-based learning opportunities that are not available in other states and internationally, e.g. activities with higher education institutions, museums, Indigenous experiences, marine studies and project work in the local community.

Program customisation. Get clear on the outcomes the students, parents, school or organisation is seeking and how you will deliver on that – be student-centric in program development.

Recognise Queensland tourism and education providers have an impact across a student’s study tour journey. The student’s experience starts as soon as they leave their home and only ends when they return. There is an opportunity to use each touch point to build a strong and positive relationship with the student. Make sure their arrival is thought through and the students are warmly welcomed. When they leave, provide a sense of departure.

Tailor the content based on student/parent/academic institution needs, rather than developing programs and waiting for take up. Chinese students for example need to be managed in water based activities and Education Queensland International requires that international students at Queensland government primary and high schools do not participate in water based activities.

Use the right language for the market. Find out what terminology is well understood. Experiential learning and regional Australia for example, do not translate well in China. Also, understand the education terminology that educators use, for example ‘learning outcomes’.

Understand the curriculum of your target country/region and design the program around the curriculum themes. Build in flexibility to enable educators to design their own itineraries to reflect the needs of the school and their students. Market test your programs with educators and be clear about the level of negotiation in terms of experiences offered, availability and cost.

3 Queensland Study Tours and Edutourism Toolkit BEST PRACTICE ELEMENTS BEST PRACTICE ELEMENTS

PRICING PROGRAM DELIVERY

Understand the pricing expectations of your target market and Establish program credibility through links with government work within their price range and budget expectations. Make and/or higher education providers. the product/program cost effective for the supplier and the Focus on quality in setting the maximum group size, balanced client as every market is price sensitive. In domestic education with a minimum number that is cost effective. tours, programs must demonstrate that they are cost effective in terms of pricing and teacher resource requirements. Be patient as booking lead times can average between 12 to18 months. Building understanding and trust and developing Don’t assume students will return for further study when a program with an offshore educational institution can take pricing product or programs. There are a range of influencers time, particularly if the program needs to be accredited in the including parents, teachers, agents and other who have a home country. financial interest in the decision. Students that have a positive experience may return independently or with family and friends Take a long term view, encouraging schools to return as part of for leisure or business purposes. an ongoing educational program. Seek annual feedback from clients and innovate and develop program variations over time. Sell a value proposition rather than one based on price. Access to unique field experiences or subject matter experts can Establish one central contact to make it easy for clients to engage. differentiate programs without competing on price. Then arm Ensure adequate staff resources and facilities to meet market the person selling the product with as much pitch information timing needs and manage peak demand periods. and product and market knowledge so the decision is made based on the product elements rather than on price. Present an attractive, professional company profile, supported by passionate staff committed to quality client relationships. COLLABORATION Require staff to participate in cultural awareness training to Become a member of the local Study Cluster to learn about give them the knowledge and skills to understand their client each others products and opportunities to package together. motivations and how they do business and develop positive relationships with their international clients. Work with like-minded contributors that are committed to quality. Provide certificates, badges or other means as appropriate to Take a long term view, with a focus on building relationships the academic level to recognise student achievements where with the people facilitating the flow within offshore and domestic credits are not awarded. Micro-credentialing can be a way for institutions and international agents including wholesalers. students to showcase their learnings and experiences, without Every institution will have different motivations. Developing needing to complete a higher qualification. relationships with clients based on trust and delivering on expectations is fundamental to attracting repeat business. Develop relationships with quality service providers who understand the level of delivery you require and have Develop edutourism and study tour product for the life-long appropriate infrastructure in place to deliver a seamless, quality learning market experience (transport, accommodation, catering).

Queensland Study Tours and Edutourism Toolkit 4 BEST PRACTICE ELEMENTS

GOVERNANCE

If establishing a consortium, gain commitment from the key stakeholders and establish a governance structure that provides one point of contact for clients, handles payment and enables the group to apply for funding.

Develop a student pricing strategy distinct from normal rates and provide clear pricing of tour components for different group sizes. Systemise processes such as preparing quotes and collection of payment. Make sure money is paid up front for study tours.

Understand and satisfy the regulatory and safety requirements of working with students, and the unique and specific requirements of the education sector.

Apply due diligence to tour programs to make sure all of the details involving the care of the group are rigorously covered, Mossman Gorge Centre, Tropical North Queensland with nothing left to chance. Then be agile, stepping in rapidly if things go wrong to quickly resolve.

Inform Australian Border Force and Austrade when groups are coming into Australia and the nature of their visit to assist in streamlining entry processes.

Gather feedback from all parts of the delivery chain to identify areas that are working well and where improvements may be needed.

Reef HQ Aquarium, Townsville

5 Queensland Study Tours and Edutourism Toolkit What’s involved in taking a consortium-based approach to edutourism?

The Townsville North Queensland Edutourism Consortium has identified a number of important considerations for a consortium-based approach to program development and delivery.

The Townsville North Queensland Edutourism Consortium is the outcome of Townsville educators and tourism operators seeing the opportunity to capitalise on their strengths by coming together to develop specialised programs that attract international groups seeking edutourism experiences.

FACTORS TOWNSVILLE’S APPROACH

Form a group of interested parties The Townsville North Queensland Edutourism Consortium has a balance of both education and tourism providers. They include world-class research institutions (James Cook University (JCU) and the Australian Institute of Marine Science (AIMS)), natural resource management agencies (Great Barrier Reef Marine Park Authority (GBRMPA)) and high standard, nature based, experiential learning facilitators. Reef HQ Aquarium is the Australian Government’s National Education Centre for the Great Barrier Reef and the world’s largest living coral reef aquarium.

There is no separation of tourism and education in these programs. The tourism providers have incorporated education into their experiences for the visiting groups.

Agree to the group aim, governance The consortium is coordinated by Townsville Enterprise Limited (TEL), which also have structure and the lead body the secretariat role. TEL’s involvement also brings credibility and connections back into government. The group works together to develop specialised programs to meet teaching, learning and experience requirements.

Determine the funding structure Each operator/organisation pays a fee to be involved in the consortium. The consortium leverages these funds when applying for grants.

Define the region’s point of Marine science – gateway to the World Heritage listed Great Barrier Reef, tropical islands. academic difference Other strengths include wet tropics rainforests, national parks, wetlands and historical, military and outback experiences

Be clear on target market – don’t try Study Abroad market and alumni/life long learning market out of USA and Singapore study to be all things to everyone and then tours target strategy for the niche market

Identify related iconic tourism Range of nature based tourism product products that are visitor drawcards

Define the education outcomes needs Identified based on client needs that are required to be delivered on a case by case basis

Identify the experts required Draw on experts from GBRMPA, JCU, AIMS and Reef HQ as relevant

Identify the program components to Bring together relevant consortium members to work with the client meet the educational requirements in designing program

Tourism operators adapt business Behind the scenes tours, hands-on activities and education focused talks with experts model to suit requirements

Develop marketing strategy Business to business marketing activity

Distribution methods chosen Market direct to universities and via education agents. The consortium has a appropriate to the visitor market Memorandum of Understanding with a travel agent for the study abroad program out of USA universities. In Singapore, agents provide the introductions with universities and high schools.

Queensland Study Tours and Edutourism Toolkit 6 Ensuring academic integrity and alignment with learning outcomes In developing study tour programs and edutourism experiences, there are number of considerations to ensure the education institution’s learning outcomes can be effectively met.

MEETING LEARNING OUTCOMES

Identify the curriculum requirements of education institutions here and overseas (as appropriate to target markets).

For domestic student markets, design study group itineraries to include activities that deliver the required learning outcomes of the Australian curriculum. Local study clusters can provide Students on the Gold Coast; direction on relevant contacts to assist in developing programs image courtesy of Study Gold Coast that provide the necessary outcomes for clients.

Collaborate with education institutions including universities CASE STUDIES: MEETING LEARNING OUTCOMES and TAFE in identifying and developing the program content to academic requirements. Inclusion of consortium members with an educational background has been crucial to program success for the Develop sample itineraries for different length stays, for Townsville North Queensland Edutourism Consortium. They example, 5 day, 7 day and 12 days, and budgets to create speak the language of international educational institutions awareness of the program possibilities for education and understand curriculum requirements. As a result the institutions and provide a starting point for customising the program content is academically strong and students can study tour or excursion. achieve course credits if required. Be flexible to education institutions planning the study tour Trinity Bay State High School’s Head of Science works programs themselves. Promote the importance of the tour with tourism operators, James Cook University and the for providing exposure to subject matter experts, unique Department of Education to develop science based activities field experiences and locations to enhance their learning and within a leisure context. The ‘Classroom in the Daintree’ and personal development. ‘Classroom on the Reef’ programs for international students provide real-time science experiences with passionate Education institutions see through programs that are leisure professionals in the field. dressed up as education. Tourism operators need to commit to the edutourism approach, changing their experiences On North Stradbroke, the Quandamooka Yoolooburrabee to meet the educational market needs. This may require Aboriginal Corporation have established an Advisory engaging a teacher or education specialist to assist with Committee comprising CSIRO, University of Queensland, itinerary development for the education audience. Education Education Queensland International and educational advisors messages should flow through the entire program including the to advise on the product elements required to meet learning accommodation, transport and catering providers. outcomes of education groups. The committee are working with the Traditional Owners and elders in developing the cultural content.

Dreamworld’s Education Department have created an education focus group to discuss ways for the organisation to effectively meet Australian Curriculum, Assessment and Reporting Authority’s curriculum requirements. The group includes representatives from local primary school teachers and higher education providers. The focus is on giving confidence to educators that Dreamworld’s education program directly align with the curriculum and excursions will benefit them in achieving learning outcomes for their students.

7 Queensland Study Tours and Edutourism Toolkit Pamagirri Aboriginal Experience, Kuranda

Queensland Study Tours and Edutourism Toolkit 8 Lone Pine Koala Sanctuary, Brisbane

9 Queensland Study Tours and Edutourism Toolkit Marketing methods

Distribution Channels

The marketing channels to reach international and domestic As markets and relationships mature, there is a shift to business students depend upon the existing relationships in place with to business partnerships (i.e. between schools or universities) or Queensland educational institutions and the structures in the for students or parents going direct to the offshore education source country. The distribution chain between the consumer institution. In some instances schools hosting study tours will (student, family, school) and the end suppliers in Queensland work directly with the offshore schools and universities on will vary according to the market, existing relationships and the creation of programs but then facilitate student bookings nature of the program. Sometimes suppliers work directly with through an agent. Continued growth is expected in direct schools, in others a consortium will communicate with an agent relationships between consumers and education institutions. and then the agent with the school. Domestically, individual schools will directly contact tour It is critical to understand the distribution channels used in operators, coach companies, accommodation suppliers and local each source country. For example in China, education agents schools in the planning and coordination of excursions. There are are commonly used for securing international study options specialist education agents that act as intermediaries between as they provide consumers a sense of security that their local suppliers and educational institutions. These intermediaries requirements will be met. In Japan, Inbound Tour Operators are either paid a one-off fee by the school, or earn commission (ITOs) and wholesalers are more common. from the tour operator in return for bringing business.

The classical study tour distribution chain is as follows:1

CONSUMERS RETAILERS INBOUND TOUR SUPPLIERS Students Overseas travel agents OPERATORS Schools/Higher Families or online agents (ITOS) Education Providers Schools and/or Wholesalers and specialised Accommodation education agents Day Tour Operators Attractions Transport and Other Service Providers

1 Based on presentation material by Banora International Group

Queensland Study Tours and Edutourism Toolkit 10 Marketing Tactics Relationships

It is essential to identify the marketing tactics appropriate to the Make relationship building a priority of marketing activity. Study target market. According to best practice study tour providers, tour providers are experiencing repeat business through agents consistent marketing campaigns to the target markets are as a result of personalised attention. The agents know they can essential. The main tactics used are: offer programs that will meet their client’s expectations.

nnWebsite content including blogs Identify potential partners amongst local tourism and education providers in marketing to the target market. Then go to market nnWechat and Weibo to build awareness in China as a wholistic destination, rather than as individual operators who could be packaged together. Collective marketing campaigns nnNewspaper promotions will help to achieve greatest reach within the resources available. Co-ordinating product and experiences through a consortium nnDirect marketing to parents and schools for known programs approach and providing a single point of contact for enquiries, quotes and bookings will also save clients’ time. nnSales missions to offshore institutions to promote Queensland study tours and edutourism experiences

nnRetail travel agency promotions

nnFamils for agents and ITOs

nnFamils for Principals or Course Coordinators responsible for designing field programs within school subject or degree programs

nnSpecialist famil programs for thought leaders from education institutions to build relationships and create advocates for the Australian education system

nnLeveraging existing partnership agreements or Memorandum of Understandings of local institutions. These may provide a direct connection or existing relationship with international universities or schools interested in edutourism programs.

11 Queensland Study Tours and Edutourism Toolkit Other considerations

Travel Periods

While study abroad programs with higher education providers QYAC is seeking to expand on Queensland’s small range of may travel throughout the year, the following represents the Indigenous study tour programs. The creation of new education main travel periods for primary and high school students from and training products is underway on North Stradbroke Island China, Japan, Korea and USA and for domestic students. to assist in developing the island’s economy is a project of the North Stradbroke Island Economic Transition Strategy. An December—late January important outcome of the project is economic activity that AUSTRALIA domestic summer camps respects Quandamooka cultural heritage and is ecologically January (from 1st for 1 month) KOREA sustainable.

Late Jan–early Feb (10 day period The project is led by QYAC in partnership with the Department prior to Chinese New Year or 10 CHINA of Employment, Small Business and Training, Department of days after Chinese New Year) for winter vacation camps Education and University of Queensland. The new products will include workshops in clapstick and cultural dance, weaving, February—March spring camp JAPAN language and cultural cuisine; cultural walks; cultural and scientific April domestic camps AUSTRALIA exploration of marine environment; environmental management; and Indigenous foods as medicine and bush tucker. End June—mid August CHINA summer camps International Student Motivations July—August summer camps USA, JAPAN

September—October Research undertaken by Study Queensland to understand AUSTRALIA domestic camps the key factors influencing international students’ choice of destination for study provides insight for education and November—early December JAPAN school travel period edutourism providers. While international students undertaking study tours, edutourism and professional study tours have specific motivations in choosing a program, the following Developing Indigenous Study Tour Content factors are likely to influence their choice:2

Quandamooka Yoolooburrabee Aboriginal Corporation (QYAC) nnA safe and welcoming environment underpins the decision has identified a number of requirements to achieve an authentic making at a destination, city and institution level Indigenous study tour product experience that are relevant for others considering developing tour product. nnObtaining a quality education remains a key factor in international students’ choice of study destination, however, nnProactively establish a relationship and protocols with as the global landscape continues to change, the importance Traditional Owners, form a MOU or other agreement outlining of feeling safe and welcome in a study destination increases the outcomes expected, roles and responsibilities of each party nnQueensland cities are chosen for their climate, affordability nnDevelop a strategy for employing locals in the and safety program delivery nnImages are all important and Queensland’s natural assets nnEnsure management and staff undertake cultural competency are a strong differentiator for studying in the state - blue and training to understand cultural values and processes greenscapes, youth and modernity, diversity and accessibility, networks and career range are appealing. nnUndertake joint marketing with Traditional Owners as relevant nnPersonal development is just as important as preparing for a nnGain the input of Traditional Owners to cultural content to career when deciding to study internationally ensure it is accurate and culturally appropriate. nnStudents also wish to enjoy life outside of their study experience with travel and food the top two interests.

2 Study Queensland; Understanding Student Choice to Inform the Study Queensland Positioning Framework Desk research and IDP research analysis

Queensland Study Tours and Edutourism Toolkit 12 Sample itineraries DAY ACTIVITY Sample itineraries of study tours and edutourism programs DAY 1 Depart for the Daintree have been provided as examples only. These itineraries can nnDaintree Discovery Centre be used as a guide for incorporating education outcomes and nnMorning tea at Lync Haven Rainforest Retreat tourism experiences. nnLunch at the Daintree Rainforest Observatory Daintree Rainforest Observatory nnGuest Lecture One: The entomology of the Daintree and fire flies flashing rate Study Tour nnFire Fly STEM Challenge and experience nnSpotlighting tour and camera trap deployment

5 DAY ITINERARY DAY 2 Group A nnWearable and high visibility pulse sensor tests Highlights include: nnJungle surfing at Cape Tribulation. Data analysis nnThe Daintree Discovery Centre Group B nnLync-Haven Rainforest Retreat nnHigh speed reef trip to the reef nnThe amazing Daintree Rainforest Observatory nnCode your wearable pulse sensor nnThe Fire Fly STEM Challenge and experience All students nnJungle surfing and reef trip nnGuest Lecture Two: The Internet of Things nnCruise with Bruce Belcher’s Daintree Boat Cruise nnCampfire and Bat and Yabby project tour proof of concept and trap deployment

DAY 3 Group A nnHigh speed reef trip to the reef nnCanopy Crane, Anabat data collection and Invertebrate collection. Group B nnJungle surfing at Cape Tribulation. Data analysis nnYabby data collection; free time

All students nnGuest Lecture Three: The Physics of Bat flight and detection systems nnCampfire, Bat detection and Yabby catching

DAY 4 Group A nnYabby data collection; free time Group B nnCanopy Crane, Anabat data collection and Invertebrate collection. nnYabby data collection; free time

All students nnBat and Yabby data collection nnGuest Lecture Four: How to prepare a 3 minute speech nnEvaluate your data and create your own 3 minute group speech nnGroup presentations and Social Media Storm

DAY 5 Return home nnDepart DRO by bus. nnLunch Boat cruise with Bruce Belcher’s Daintree Boat cruise Jungle Surfing, Cape Tribulation nnReturn to school

13 Queensland Study Tours and Edutourism Toolkit Paluma Range National Park

Townsville North Queensland EduTourism Programs for Students from Singapore

10 DAY ITINERARY DAY 4 Introduction to Queensland Landscapes and Eco Systems Learning Outcomes / Course Themes nnTerrestrial landscapes of Queensland with nnSustainability Ranger Tony Gordon nnGain an understanding of Australia’s natural history, nnOvernight at Bungalow Bay Koala Village biogeography, ecological diversity, and social and cultural contexts DAY 5 nnRehabilitation Project, Horseshoe Bay nnVisit national parks and World Heritage areas nnOvernight at Bungalow Bay Koala Village nnGain hands-on experience with conservation DAY 6 Paluma Range National Park nnLearn about Australia’s indigenous culture nnFerry transfer to Townsville nnCoral reef ecology nnIntroduction to the World Heritage Listed Wet nnConservation of marine and coastal systems Tropics Rainforest nnCommunity-based conservation and participatory education nnOvernight at Hidden Valley Cabins

DAY ACTIVITY DAY 7 nnAustralian Wildlife Conservancy nnPlatypus Tour DAY 1 Arrive Townsville North Queensland nnOvernight at Hidden Valley Cabins nnBillabong Sanctuary nnWelcome to Country and Dinner DAY 8 nnMungulla Station with Nywaigi Aboriginal People nnOvernight at City Oasis nnOvernight at City Oasis

DAY 2 Reef HQ Aquarium DAY 9 nnMuseum of Tropical Queensland nnIntroduction to the Great Barrier Reef nnAustralian Institute of Marine Science (AIMS) Marine Park nnTransfer to Townsville and Farewell dinner nnReef Discovery Tour nnOvernight at City Oasis nnVisit to Turtle Hospital nnOvernight at Reef HQ Aquarium DAY 10 nnTransfer to Townsville International Airport nnFlight to Brisbane / Sydney. DAY 3 Great Barrier Reef and Magnetic Island nnDay trip to the Great Barrier Reef — snorkelling (scuba diving - optional extra) nnMagnetic Island nnOvernight at Bungalow Bay Koala Village

Queensland Study Tours and Edutourism Toolkit 14 7 DAY ITINERARY 7 DAY ITINERARY Learning Outcomes / Course Themes Learning Outcomes / Course Themes nnGain an understanding of Australia’s natural history, nnSustainability biogeography, ecological diversity, and social and cultural nnGain an understanding of Australia’s natural history, contexts biogeography, ecological diversity and social and cultural nnVisit national parks and World Heritage areas contexts nnGain hands-on experience with conservation nnVisit national parks and World Heritage areas nnCoral reef ecology nnSustainable Land Management nnConservation of marine and coastal systems DAY ACTIVITY DAY ACTIVITY DAY 1 Welcome to Townsville North Queensland DAY 1 Magnetic Island nnDomestic flight – Brisbane to Townsville nnArrive Townsville North Queensland nnWet Tropics Rainforest expedition nnAfternoon Forts Walk Trail through Magnetic nnPlatypus viewing tour Island National Park nnOvernight at Hidden Valley Cabins nnOvernight at Bungalow Bay Koala Village DAY 2 Wetlands and Waterfalls DAY 2 Introduction to Queensland Landscapes nnWallaman Falls and Eco Systems nnTyto wetlands - bird watching and wetland tour nnBreakfast with the Koalas nnOvernight at Hidden Valley Cabins nnIntroduction to Queensland landscapes and eco systems – A terrestrial discovery DAY 3 Australian Aboriginal Culture nnMungulla Station with Nywaigi Aboriginal People nnOvernight at Bungalow Bay Koala Village nnOvernight at City Oasis DAY 3 nnRehabilitation Project, Horseshoe Bay DAY 4 Reef HQ Aquarium nnAfternoon transfer to Townsville via ferry nnIntroduction to the Great Barrier Reef nnOvernight at Reef HQ Aquarium Marine Park DAY 4 Reef HQ Aquarium nnReef Discovery Tour nnIntroduction to the Great Barrier Reef nnVisit to Turtle Hospital Marine Park nnTour of Sustainability initiatives included solar nnReef Discovery Tour power / water management / energy saving nnVisit to Turtle Hospital programs nnTour of Sustainability initiatives included solar nnOvernight at City Oasis power / water management / energy saving DAY 5 Australian Wildlife Adventure programs nnJames Cook University nnOvernight at Hidden Valley Cabins nnBillabong Sanctuary DAY 5 nnWet Tropics Rainforest expedition nnOvernight at City Oasis nnRunning River George DAY 6 Townsville nnPlatypus Tour nnGuided tour of Townsville City Councils nnOvernight at Hidden Valley Cabins Integrated Sustainability Centre DAY 6 nnRehabilitation Habitat, Australian Wildlife & City Solar Program Conservancy Project nnSustainable Land Management — nnOvernight at Hidden Valley Cabins Townsville Common

DAY 7 nnBillabong Sanctuary nnOvernight at City Oasis nnPrivate transfer to Townsville DAY 7 nnPrivate transfer from hotel to Townsville nnYour choice of accommodation in Townsville or International Airport afternoon flight to next destination

15 Queensland Study Tours and Edutourism Toolkit Mungalla Aboriginal Tours, Ingham

Townsville North Queensland EduTourism Life-Long Learning Journeys

TOWNSVILLE: 10 DAY ITINERARY DAY 6 Magnetic Island nnBreakfast with the Koalas DAY ACTIVITY nnKoala population study DAY 1 Arrive Townsville North Queensland nnKoala food source tree planting nnTownsville City Sites Tour nnPresentation from Queensland Parks and nnLunch on Townsville’s waterfront “The Strand” Wildlife Service on Island Management nnAfternoon at leisure nnEvening at leisure nnEvening presentation from Hands on Wildlife DAY 7 Magnetic Island (Venomous Creatures) nnFour Beaches Hike nnOvernight at City Oasis nnForts Walk DAY 2 nnWet Tropics Rainforest expedition nnFerry transfer to Townsville nnPlatypus viewing tour nnOvernight at City Oasis nnOvernight at Hidden Valley Cabins DAY 8 Reef HQ Aquarium DAY 3 Wetlands and Waterfalls nnIntroduction to the Great Barrier Reef nnWallaman Falls Marine Park nnTyto wetlands - bird watching and wetland tour nnReef Discovery Tour nnOvernight at Hidden Valley Cabins nnVisit to Turtle Hospital nnReef Discovery Snorkel and Introduction to Reef DAY 4 Australian Aboriginal Culture nnHealth Assessment nnMungulla Station with Nywaigi Aboriginal People nnOvernight at City Oasis nnOvernight at City Oasis DAY 9 Great Barrier Reef DAY 5 Australian Wildlife Adventure nnDay trip to the Great Barrier Reef - snorkelling nnBillabong Sanctuary (scuba diving - optional extra) nMagnetic Island n nnOvernight at City Oasis nnOvernight at Bungalow Bay Koala Village) DAY 10 Depart Townsville North Queensland

Queensland Study Tours and Edutourism Toolkit 16 TOWNSVILLE — SYDNEY: 11 DAY ITINERARY DAY 3 Reef HQ Aquarium nnIntroduction to the Great Barrier Reef Marine Park nnReef Discovery Tour nnVisit to Turtle Hospital nnReef Discovery Snorkel and introduction to Reef Health Assessment Museum of Tropical Queensland nnMaritime Archaeology nnCorals - we are known worldwide for the study of Great Barrier Reef and staghorn corals nnTropical Natural History nnOvernight at City Oasis

DAY 4 Great Barrier Reef nnDay trip to the Great Barrier Reef - snorkelling (scuba diving - optional extra) nnOvernight at City Oasis

DAY 5 nnWet Tropics Rainforest expedition nnPlatypus Viewing Tour nnOvernight at Hidden Valley Cabins

DAY 6 Wetlands and Waterfalls nnWallaman Falls nnTyto wetlands - bird watching and wetland tour nnOvernight at Hidden Valley Cabins

Lodestone Reef, Townsville DAY 7 Australian Aboriginal Culture nnMungulla Station with Nywaigi Aboriginal People

DAY ACTIVITY nnOvernight at City Oasis

DAY 1 Arrive Townsville North Queensland DAY 8 nnMagnetic Island nnTownsville City Sites Tour nnDinner at Bungalow Bay Koala Village nnLunch on Townsville’s waterfront “The Strand” nnFerry transfer to Townsville nnAfternoon at leisure nnOvernight at City Oasis nnEvening presentation from Hands on Wildlife DAY 9 Good-bye Townsville, Hello Sydney! (Venomous Creatures) nnDirect flight to Sydney nnOvernight at City Oasis nnDinner – Sydney Harbour Dinner Cruise DAY 2 North Queensland Regional Tour nnOvernight accommodation (Sydney) nnVisit the mountains and Australian outback that DAY 10 Discover Sydney surrounds Townsville nnCity-sights tour of the Sydney Harbor area nnEnjoy lunch in one of North Queensland’s oldest buildings nnLunch in the historic Rocks district Afternoon and dinner at your leisure nnAustralian Institute of Marine Science (AIMS) nn Overnight accommodation (Sydney) nnDinner at The Brewery nn nnOvernight at City Oasis DAY 11 Good-bye Australia

17 Queensland Study Tours and Edutourism Toolkit WAMBIANA STATION: 3 DAY ITINERARY

DAY ACTIVITY

DAY 1 Welcome to Townsville North Queensland nnWelcome/Orientation nnTour of historical buildings and Water Divining nnHayride down to lagoon for billy tea and afternoon smoko. nnBiodiversity presentation and birdwatching at the Lagoon nnWhip cracking demonstration and practice nnSpotlighting for wildlife nnOvernight at Wambiana Station

DAY 2 Wambiana Station nnGeneral Q&A session nnFeeding and handling of farm animals – calves, chickens, pigs, horses, milking cow nnPresentation on School of Distance Education and Royal Flying Doctor Service nnLunch nnCattle husbandry practices at cattle yards – dipping, pregnancy testing, branding, castrating nnHayride to lagoon for “Outback Challenge” and billy tea nnFree time at lagoon, then return for showers nnCampfire nnOvernight at Wambiana Station

DAY 3 Return to Townsville nnVisit to Wambiana Grazing Trial nnPrivate transfer to Charters Towers nnPrivate transfer to Townsville

Texas Longhorn Cattle, Charters Towers

Queensland Study Tours and Edutourism Toolkit 18 Sunlover Pontoon, Moore Reef

19 Queensland Study Tours and Edutourism Toolkit Sunlover Cruises Marine Biologist for a Day Education Program

1 DAY ITINERARY

TIME ACTIVITY

8:45 AM nnMeet and greet at the Cairns Reef Terminal

9:00 AM nnBoarding commences

9:30 AM nnDeparture from Cairns Marina and head count

9:45 AM nnSafety briefing nnIntroduction to the daily program

10:00 AM nnIntroduction to the Sunlover Junior Education Program and how to complete the rapid monitoring survey nnExclusive presentation by one of our fully qualified Marine Biologists

11:30 AM nnArrival to Moore Reef Marine Base

11:45 AM Wetsuits provided to students Guided Snorkel Safari Tour of the reef environment with the Marine Biologist while completing the survey (Approx. 45 Minutes per group) While one group is snorkelling the remaining students can enjoy our other activities including:

nnSemi-submarine tours nnGlass Bottom Boat tours nnUnderwater Observatory nnTheme park waterslide

nnTropical buffet lunch nnMarine Life Touch Tank nnFish Feeding Presentation

3:30 PM nnDeparture from Moore Reef Marine Base and head count

4:00 PM nnQuestion and Answer session nnCertificate of participation awarded to students

5:30 PM nnArrival at Cairns Marina

Queensland Study Tours and Edutourism Toolkit 20 Tourism and Events Queensland Study Queensland

GPO Box 328, Brisbane, International student enquiries QLD 4001, Australia T: 1800 QSTUDY T: 61 7 3535 3535 Business related international education enquiries E: [email protected] T: 61 7 5314 3147 teq.queensland.com E: [email protected] studyqueensland.qld.gov.au facebook.com/visitqueensland facebook.com/studyqueensland twitter.com/queensland

twitter.com/teqld twitter.com/studyqld

instagram.com/queensland instagram.com/studyqueensland

youtube.com/Queensland youtube.com/studyinqueensland

linkedin.com/company/tourism-and-events-queensland

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Published by Trade and Investment Queensland, 2019