The Antecedents of Citizens' Privacy Concerns In
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THE ANTECEDENTS OF CITIZENS’ PRIVACY CONCERNS IN THE CONTEXT OF SURVEILLANCE AND SECURITY MEASURES: A CROSS-NATIONAL ANALYSIS by SURAY DUYGULU A Dissertation submitted to the Graduate School-Newark Rutgers, The State University of New Jersey in partial fulfillment of the requirements for the degree of Doctor of Philosophy Graduate Program in Global Affairs written under the direction of Dr. Norman Samuels: Professor and Provost Emeritus and approved by Dr. Yale H. Ferguson Dr. Gregg G. Van Ryzin Dr. Osman Dolu Newark, New Jersey October, 2016 Copyright ® 2016 Suray Duygulu ALL RIGHTS RESERVED ABSTRACT OF THE DISSERTATION The Antecedents of Citizens’ Privacy Concerns in the Context of Surveillance and Security Measures: A Cross-national Analysis By SURAY DUYUGLU Dissertation Director: Dr. Norman Samuels: Professor and Provost Emeritus By taking into account the debate on the balance between privacy and security (i.e., between security and civil liberties), particularly after the 9/11 terrorist attacks, this study investigates the factors that affect citizens’ concerns about privacy across eight countries. In this regard, it examines the impact of mass surveillance on the public. Employing the “Antecedents of Privacy Concerns and Outcomes (APCO) Macro Model,” this study attempts to find support for the understudied and tenuous relationship between antecedents and privacy concerns. In addition, it looks at variations between antecedents and concerns across the countries included in the sample. Furthermore, the study raises some questions about the hierarchy of competing rights. The study hypothesizes that citizens’ knowledge of laws, perceived type of media coverage, and experience with surveillance measures are positively associated with their privacy concerns, while regime type, terrorism, confidence in government, and privacy regulations are negatively associated with privacy concerns. It applies quantitative research methods by conducting bivariate and multivariate analysis. Results show that experience with surveillance measures increases citizens’ privacy concerns, while recent experience with terrorism shifts the focus of citizens towards security, thereby reduces their privacy concerns. In addition, the democracy score of a ii country was not found to necessarily explain the intensity of surveillance, quality of privacy regulations, and citizens’ confidence in government. The study offers policy implications in terms of balancing competing rights and reducing citizens’ privacy concerns. Consequently, it suggests that with technological advances and globalization, the threat of terrorism becomes global, while privacy concerns significantly differs across cultures. Important events do affect the level of concerns. iii ACKNOWLEDGMENTS I would like to thank many individuals whose support was invaluable during the writing of this dissertation and the journey of doctoral work as a whole. First, I would like to express my deepest gratitude to my committee chair, Professor Norman Samuels, who was always reachable, very encouraging, and supportive in this process. As head advisor of this dissertation project, his insights on the dissertation were instrumental. He not only cared about giving good advice to his students about their graduate work, but also cared for his students as individuals. I will always be grateful for this. Thank you, Professor Samuels, for your understanding and sincerity. At the beginning of this process I had a topic. I knew what I wanted to study and write about, but I fell a little short about how to design my research. At this point I consulted Professor Gregg Van Ryzin. I worked with him on different phases of my research, including data merging, variable formation, and use of statistical software for analysis. He even spent time over the summer answering my questions and checking the accuracy of my statistical analysis. I specifically want to thank for his time and contributions in terms of his survey research expertise. I would also like to thank Professor Yale Ferguson who agreed to be on my dissertation committee and supported me with his suggestions and global affairs expertise. I attended Professor Yale Ferguson’s seminars, the topics of which were very worthwhile, especially one about how to write a dissertation proposal. Later in the dissertation research process, I never missed opportunity to meet with him during his regular visits to DGA. Special thanks also goes to Professor Osman Dolu. His dissertation, written years ago, was on a similar topic as mine. Therefore, he was very knowledgeable on the topic, iv both with respect to theory and methodology. I learned a lot both from his dissertation and publications. The DGA faculty as well as the DGA administration play an important role in every student’s success. I would like to thank Professor Ariane Chebel and Professor Leslie Kennedy. The content of their courses inspired the formulation of my topic. Many thanks to Associate Director Ms. Ann Martin, Director Professor Jean-Marc Coicaud, and Administrative Assistant Ms. Desiree Gordon. Also, I want to thank my dear colleagues who surrounded me during my graduate studies. In particular, senior TNP officers, Mustafa Demir, Ismail Onat, Esref Erturk, and my friend and TNP cohort, Isa Kagan Karasioglu, as well as an officer junior to me in the TNP but cohort in the DGA, Mehmet Fatih Bastug. I also thank many other colleagues and fellow students not mentioned here who supported me throughout the process. Special thanks go to my wife, Sinem, and my son, Omer Akif, for their continued and priceless support throughout my graduate studies. They were always patient and sacrificed much time that cannot be recovered. v To Professor Norman Samuels, My father, Ali and my mother, Vildan, My wife, Sinem and my son, Omer Akif. vi TABLE of CONTENTS ABSTRACT OF THE DISSERTATION .................................................................................... ii ACKNOWLEDGMENTS ............................................................................................................ iv LIST OF TABLES ......................................................................................................................... x CHAPTER I ................................................................................................................................... 1 INTRODUCTION.......................................................................................................................... 1 1.1 Importance of the Study ...................................................................................................... 1 1.2 Statement of the Problem .................................................................................................... 2 1.3 Purpose of the Study ............................................................................................................ 3 1.4 Significance of the Study ..................................................................................................... 3 1.5 Globalization and Security .................................................................................................. 5 1.6 Globalization and Personal Data Flow............................................................................... 9 1.7 Surveillance ........................................................................................................................ 10 1.8 Privacy ................................................................................................................................ 13 1.9 A Brief History of Surveillance and Privacy ................................................................... 17 1.10 Dissertation Organization ............................................................................................... 23 CHAPTER II ................................................................................................................................ 25 LITERATURE REVIEW ........................................................................................................... 25 2.1 Justification of Mass Surveillance Measures ................................................................... 25 2.2 Privacy Advocacy ............................................................................................................... 30 2.3 Media Coverage ................................................................................................................. 35 2.4 Public Opinion Polls .......................................................................................................... 39 2.5 Public Opinion and Public Policy ..................................................................................... 47 2.6 Attitudes toward Privacy and Surveillance and Citizens’ Privacy Concerns .............. 49 2.7 Trust and Confidence in Government ............................................................................. 53 2.8 Knowledge of Laws ............................................................................................................ 55 2.9 Emotional Experience with Terrorism ............................................................................ 56 2.10 Regime and Democracy Level of the Country ............................................................... 57 2.11 Cultural Differences ......................................................................................................... 57 2.12 Experience with Security/Surveillance Measures ........................................................