Current Spectrum Mobile Protection Plan Schedule

Spectrum Mobile Protection Plan monthly cost, service fees/deductibles and eligible devices are below. Please find the tier for your enrolled device to determine your current service fee/deductible per approved claim.* If you don’t see your device, please visit fastclaim.com/spectrummobile. Important Notice: As of the start of your first billing cycle on or after May 5, 2020, the device tier, monthly cost and/or service fees/deductibles are changing for certain devices. You can view the future Schedule on the next page to determine if a change applies to your device. Coverage is optional. If you ever decide you don’t want device protection or if you have any questions, just call 1-877-875-4282.

Tier 2 3 4

Monthly Cost per Device $12 $12 $12

Service Fees/Deductibles Hardware Service (Mechanical Breakdown)

$0 $0 $0

Accidental Damage

Screen Repair** $29 (iPhone) $29 (iPhone) $29 (iPhone)

$49 (iPad) $49 (iPad) All Others $99 (iPhone) $99 (iPhone) $99 (iPhone)

Loss/Theft

$150 $199 $280

Device List Apple Tier iPhone 6S 32GB iPhone SE iPad 7 32GB 2 iPad 9.7 32GB

iPhone 11 iPhone 6S 128GB iPhone XR iPad 7 128GB iPhone 8 Plus iPad 9.7 128GB iPhone 8 iPad Air 3 3 iPhone 7 Plus iPad Mini 5 iPhone 7 iPad Pro 11

iPhone 11 Pro Max iPhone 11 Pro iPhone XS Max 4 iPhone XS iPhone X

*Maximum of two approved accidental damage, loss or theft claims within a 12-month period based on the date of the first repair or replacement. **For the first two accidental damage claims, the service fee for iPhone screen damage is $29 when service is provided at Apple Stores, Apple Authorized Service Providers, and through Apple’s mail-in repair service. For all other accidental damage claims, and once you have used your maximum two accidental damage claims through AppleCare Services, the service fee for iPhone is $99. Should you lose AppleCare Services due to non-payment or device ineligibility, the service fee for iPhone screen damage will be $99.

The below device tiers, monthly costs, service fees/deductibles and eligible devices are effective on the start of your first billing cycle on or after May 5, 2020. Please find the tier for your device to determine your monthly cost and/or service fee/deductible per approved claim* as of the date of this change. If you don’t see your device, visit fastclaim.com/spectrummobile.

Tier 2 3

Monthly Cost per Device $12 $15

Service Fees/Deductibles Hardware Service (Mechanical Breakdown)

$0 $0

Accidental Damage

Screen Repair** $29 (iPhone) $29 (iPhone)

$49 (iPad) All Other $99 (iPhone) $99 (iPhone)

Loss/Theft

$180 $280

Device List Apple Tier

iPhone 11 iPhone XR iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone 6S 2 iPhone SE iPad 7 iPad Mini 5 iPad Air 3 iPad Pro

iPhone 11 Pro Max iPhone 11 Pro iPhone XS Max 3 iPhone XS iPhone X

*There is a maximum of two approved accidental damage or loss/theft claims within a 12-month period based on the date of the first repair or replacement. **The $29 service fee for screen repair will apply when service is provided through an Assurant-authorized repair center, when and where repair service is available; otherwise, a replacement will be available under the Accidental Damage – All Other service fee of $99. For iPhone customers with AppleCare Services, the $29 service fee for screen repair is also available through Apple’s mail-in repair service.