PSTN Unified Phone IPIP SERVICES Voice Access Comm Services Services

Managed Voice Services

Luca Bin Channel SE Marzo 4, 2009

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1 Cisco SP Business Voice Solution High Level Architecture SERVICE Business Enhanced PROVIDER Site-to-Site PSTN Unified Phone IPIP SERVICES Voice Access Comm Services Services

Remote Network Management and Operations

VPN Call Security, Regulatory PSTN Call Scalability Routing QoS LNP, LI Connectivity Accounting SP Business Voice Infrastructure

CUSTOMER DEPLOYMENT OPTIONS

Cisco CallManager Remote CCM Cisco CallManager VoIP GW with IAD with (CCM) IP Phones (SRST) Express (CCME) Legacy PBX Analog Phones UC500

IPCC Cisco’s PGW 2200 Softswitch

Dial enables interconnect between PSTN Gateway the PSTN and IP networks Data PGW 2200 PSTN PGW 2200 Network supporting the following

PBX applications: Transit

AS5X00/UP AS5X00/UP MGX 8800 Voice GW Voice Infrastructure and Softswitch Applications (VIA) VoCable Packet /VoDSL •Dial Services MGX 8800 Voice GW Core PSTN •Voice Transit Services

Cisco ATA Residential Business Voice Services (BVS) Access H.323 •Interconnect to IPCC Gatekeeper SIP Proxy Server IP Phone •Voice VPNs G Voice K CPE •PSTN Interconnect for IP-based Call MGCP PBX Manager Business networks Manager PBX SS7/IP between nodes SIP •QSIG and DPNSS PBX H.323 IT interconnect and interop with C7/SS7 S PRI/Q.SIG/DPNSS signaling backhaul Business Cisco Call Manager Data PRI/Q.SIG/DPNSS physical interface IP Phone Access IP Phone IMT Broadband for Local Integrated Services (BLISS) •PSTN Interconnect for Broadband voice services

The PGW 2200 Softswitch is a standards-based, multiprotocol media gateway controller (MGC) designed to support the complex interworking requirements in next-generation networks. –Connecting Networks to Networks (PSTN, IP, Wireless, PBX, IP-PBX ) –Connecting Networks to Services (IN services, SIP based app servers)

BRI

PRI H.323

SS7 PGW 2200 SIP VoIP <> VoIP TDM <> VoIP

Q.Sig H.248

DPNSS

Legacy PBX <> CCM

1 1 Point of LAN Switches Components 1 LAN Switches PGW Node Components Interconnect 7 MGC Host 3 (Active) Cisco’s PGW 2200 is the Media Gateway Controller Cisco SLTs MGC Host (Standby) (MGC). The MGC 2 BAMS HSI terminates SS7 and PRI H.323 5 H.323 Layer 3 signalling; 4 Performs call processing, VISMMG EMS routing, feature Media Gateways Inter -PGW invocations and generates signalling

VISMMG CDB records; Provides 6 OAM&P functions and PBX VISMMG controls the Gateways with MGCP. The MGC is PSTN Gateway implemented in active and SS7 & Bearer Link PRI standby halves, with Inter Machine Trunk VLAN-1 Connection continuous update. VLAN-2 Connection

1 2 Point of LAN Switches 1 LAN Switches PGW Node Interconnect 7 MGC ComponentsComponents Host 3 (Active) H.323 Signalling Interface (HSI) Cisco SLTs MGC Host 2 (Standby) BAMS The H.323 Signalling HSI H.323 5 Interface provides the connection from the PGW 4 2200 to the H.323 VISMMG EMS networks. Media Gateways Inter -PGW signalling VISMMG The HSI is deployed in a 6 load sharing configuration PBX VISMMG

PSTN Gateway SS7 & Bearer Link PRI Inter Machine Trunk VLAN-1 Connection VLAN-2 Connection

1 3 Point of LAN Switches Components 1 LAN Switches PGW Node Components Interconnect 7 MGC Host 3 (Active) Signalling Link Terminals (SLTs) interface with the Cisco SLTs MGC Host (Standby) external network and have 2 BAMS HSI two functions. H.323 5

4 -Separating the signalling VISMMG EMS and bearer traffic in the Media Gateways Inter -PGW T1/E1, where appropriate. signalling

VISMMG 6 -Processing MTP1 and PBX VISMMG MTP2 locally, and sending MTP3 messages and PSTN Gateway above over RUDP to the SS7 & Bearer Link PRI MGC. Four links can Inter Machine Trunk VLAN-1 Connection terminate on each SLT VLAN-2 Connection

1 4 Point of LAN Switches Components 1 LAN Switches PGW Node Components Interconnect 7 MGC Host 3 (Active) Element Management is provided through the Cisco SLTs MGC Host (Standby) following systems: 2 BAMS HSI H.323 5 H.323 -VSPT, the GUI-based 4 provisioning tool for the VISMMG EMS PGW 2200 and Voice Media Gateways Inter -PGW Gateway elements signalling

VISMMG 6 -CMNM, the EMS for the PBX VISMMG PGW 2200 node (including MGC, SLTs, LAN Switch PSTN Gateway and BAMS) SS7 & Bearer Link PRI Inter Machine Trunk VLAN-1 Connection -UGM, the EMS for the VLAN-2 Connection AS5400 Voice Gateway

1 5 Point of LAN Switches Components 1 LAN Switches PGW Node Components Interconnect 7 MGC Host 3 (Active) Billing And Measurement System (BAMS). This fault Cisco SLTs MGC Host (Standby) tolerant system provides 2 BAMS HSI translation of the binary H.323 5 H.323 Call Details Blocks (CDB) 4 into CDRs in various VISMMG EMS formats (i.e. ASCII, BAF Media Gateways Inter -PGW etc.) signalling

VISMMG 6 Provides Peg counts and PBX VISMMG trunk occupancy information from the MGC PSTN Gateway (PGW 2200). SS7 & Bearer Link PRI Inter Machine Trunk VLAN-1 Connection VLAN-2 Connection

1 6 Point of LAN Switches Components 1 LAN Switches PGW Node Components Interconnect 7 MGC Host 3 (Active) Media Gateway

Cisco SLTs MGC Host The Media Gateway (MG). 2 (Standby) BAMS is the device that provides HSI H.323 5 voice circuit to packet translation under MGC 4 control. VISMMG EMS Media Gateways Inter -PGW The Media Gateway signalling

MGWVISM provides the CODEC, 6 VAD, echo cancellation PBX MGWVISM and packetisation facilities for transition PSTN Gateway between TDM and packet SS7 & Bearer Link PRI networks. Inter Machine Trunk VLAN-1 Connection VLAN-2 Connection

1 7 Point of LAN Switches Components 1 LAN Switches PGW Node Components Interconnect 7 MGC Host 3 (Active) LAN switches provide the two virtual LANs that give Cisco SLTs MGC Host (Standby) resilient internal 2 BAMS HSI communication inside the H.323 5 H.323 PGW 2200 node, and 4 provide the IP connection VISMMG EMS points to the transit Media Gateways Inter -PGW network. signalling

VISMMG 6

PBX VISMMG

PSTN Gateway SS7 & Bearer Link PRI Inter Machine Trunk VLAN-1 Connection VLAN-2 Connection

Feature Highlights Signaling Interfaces • Open Standards and Worldwide PSTN (SS7/C7 +90 var. and ISDN/PRI) Interoperability and Compatibility (include ANSI ISUP* (92, 95, 2000) SS7 test-plant certified with Telecom Italia) ETSI ISUP* V1, V2, V3 • Carrier-Grade Reliability and Redundant ITU ISUP* (Q.76X, Q.767) Platform Components (Georgraphic TUP/NUP* (Q.721) redundency) PRI – NA, ETSI, other* Other Standard interfaces • Comprehensive Platform Monitoring and Call- SIGTRAN (M3UA, SCTP, MUA, DUA, SUA) Detail-Record (CDR) Generation (300 info) INAP CS-1 (ITU-T Q.1214) • Enhanced SIP support : B2BUA, mid-call AIN 0.1 (ANSI T1.667) services GTD (ITU TRQ.NSS) • Advanced Routing: Call limiting, ToD/%based/conditional routing, longest Additional “CC” Interfaces match, enhanced LNP MGCP 0.1, 1.0 • Full A and B number analisys and digit SIP, SIP-T, SIP-GTD manipulation H.323 V4 • Enterprises & IPCC call center capabilities : DPNSS (BTNR 188 ) Q.sig/DPNSS/H323 Annex M.1,IPCC QSIG(ETS 300 172 ) • Application layer Integration: SIP, INAP, *Multiple national or customer-specific variants supported DNS, CNAM Supported Media Gateways • Mid-call trigger: SIP Refer, DTMF, Qsig High Density Trunking: MGX8880 VXSM/VISM-PR Facility • Lawful Intercept :Cisco SII architecture* Trunking Gateways: AS5400/5350 *Service Provider to perform integration test and ensure that their network is compliant with applicable Lawful Access Gateways: 17xx, 265Xxm, 36XX, 37XX Intercept laws . 28xx, 38xx

The BTS 10200 Softswitch delivers software- based * voice call control capabilities in Next Generation IP Service Provider networks. The BTS 10200 softswitch can provide traditional Class 5 subscriber services and Class 4 trunking support. The BTS 10200 offers a full suite of residential voice features and a strong suite of business BTS 10200 voice features. Softswitch The BTS 10200 Business Voice Services are available on MGCP/SIP/NCS networks The BTS 10200 offers Business Voice Services for Cable and Broadband Service Providers

*runs on Sun servers

NCS Cable COPS SS7 Application LI HFC Plant ITP Server Server MTA / EMTA / uBR7246/ Media Server SMTA uBR10012 BTS10200 PGW2200 UM Server ETTx SIP/MGCP RKS Server

V IVR Server ATA18X Catalyst 3550 Call Control Network resources DSL SIP/MGCP

CPE DSLAM Aggr. Router V 12000/10000/7xxx CAT SIP/MGCP Wireless PSTN IP V Backbone MGX 8000 ESR10000 AS5xxx CPE AGGREGATION CORE TRUNKING

CA: Call Agent EMS: Element Call Management System Management System (CMS) and Media Gateway Provisioning, administration, Controller (MGC). reporting and billing Establishment, processing and functions. Mediation device tear-down of telephony calls. for Network Management FS: Feature Servers Systems Provides POTS, Centrex, BDMS: Bulk Data Tandem and IN network Management System services and processing for Billing data service features such as call forwarding, call waiting, local number portability, etc.

Hardware Processors Memory Disk Size Subscriber Database Capacity Netra 240 2 x 1280 8 GB 2 x 73 GB 125,000

Netra 440 4 x 1280 8 GB 4 x 73 GB 125,000

Netra 1280 4 x 1200 8 GB 2 x 73 GB 125,000

Netra 1280 8 x 1200 16 GB 2 x 73 GB R5.0 200,000 Netra 1280 12 x 1200 24 GB 2 x 73 GB R5.0 200,000 Netra 245 2 x 1500 16 GB 2 x 73 GB 125,000

Netra 445 4 x 1593 16 GB 2 x 73 GB 125,000

Netra 1290 8 x 1500 32 GB 2 x 146 GB R5.0 200,000 R6.0 T2000 (R6) 8 core 16 GB 2 x 73 GB tbd

Applications Intl ISUP/TDM Servers trunks (optional) PSTN Billing PGW • PSTN gateway BTS120200 control Softswitch • Application SS7 server support • Support for SOHO/Small Businesses ITP NCS/MGCP/SIP endpoints Gateway SIP • Multi- office deployments • Trunking connectivity for PBX deployments • Inter-PBX call Medium/Large Businesses IP Phones routing <24 phones SIP MGCP/NCS MGCP/NCS V

Modems/IAD Analog Phones TDM PBX or CCM/CCM Express 3rd Party IP PBX >24 – 50,000 phones

Voice Distinctive Ringing DID/DOD DID/DOD Gateway Features Call Forwarding Toll-Free Calling Toll-Free Calling Calling Name and LNP for NA only LNP for NA only Number Delivery NANP Black and White Call blocking Anonymous Call Lists (Number Blocking of Call barring Rejection NANP Operator Assistance Class of Service Calls Blocking) Custom Dial Plan Call Transfer Blocking of 900, 976 Calls Outgoing Call IP Phones – Attended Call blocking Barring <24 phones Call barring Emergency services – Blind Casual Dialling Remote activation of Casual Call Restrictions call forwarding (101XXXX) Class of Service Attractive configuration Custom Dial Plan for SOHO or small Blocking DA Calls Operator services businesses Blocking of International Operator Assistance Calls Uses existing Ethernet DTMF infrastructure – Relay (RFC2833) Phone features – G711 up speed Account code and dependant on type of authorization code over ISDN trunk IP phone selected Message Waiting Indicator Support for both Cisco Account code/Authorization code and non-Cisco IP Outgoing Call Barring Emergency services Phones ENUM based routing

* IP Phones have built-in features; dependent on manufacturer Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18 Service Provider Business Voice Services with Analog Phones Line-Side Features MGCP, NCS, SIP MGCP/NCS Modems/IAD Analog Phones Enhanced Anonymous Call Rejection (ACR) Call Forwarding Features Automatic Callback (Repeat Dialing) Call Forwarding Unconditional (CFU) (AC) Call Forwarding On Busy (CFB) Automatic Recall (Call Return) (AR) V Call Forwarding on No Answer (CFNA) Hotline and Warmline Services Selective Call Forwarding (SCF) Call Waiting Selective Call Rejection (SCR) Call Waiting (CW) Selective Call Acceptance (SCA) Cancel Call Waiting (CCW) Remote Activation of Call Forwarding (RACF) 3-Way Calling Business Account Code Features Authorization Code 3Way Calling (TWC) • Attractive Direct Inward Dialing (DID) - Business Usage Sensitive 3Way Calling (USTWC) configuration for Group Direct Outward Dialing (DOD) SOHO or small Calling Identity Features Business Group Calling Number Delivery (CND) businesses Multi-Line Hunt Group (MLHG) Calling Number Delivery Blocking (CNDB) • Bundled services Call Hold (CHD) Calling Name Delivery Blocking (CNAB) for both data and Call Park (CPRK) Calling Name Delivery (CNAM) Call Retrieve (CPRK-RET) voice on the Calling Identity Delivery and Suppression (CIDS) Do Not Disturb (DND) same network Calling Identity Delivery on Call Waiting (CIDCW) Directed Call Pickup With Barge-In • Uses existing (DPU) Calling Identity Delivery Blocking (CIDB) analog phones Directed Call Pickup Without Barge-In (DPN) Call Trace Distinctive Ringing for Direct Inward Dial (DID) Customer Originated Call Trace (CT) Distinctive Ringing/Call Waiting (DRCW) Multiple Directory Numbers Speed Call (8 and 30) Multiple Directory Numbers (Teen Service (MDN)

Network Features

Cisco Unified Call Manager or SIP MGCP/NCS SIP Unified Call Manager Express DID/DOD DID/DOD >24 – 50,000 Phones Toll-Free Calling Toll-Free Calling LNP for NA only LNP for NA only NANP Call & Toll Restrictions Call blocking Blocking of 900, 976 Calls Call barring Call blocking* Class of Service Call barring Custom Dial Plan Casual Dialling Outgoing Call Barring Casual Call Restrictions Emergency services (101XXXX) Class of Service Custom Dial Plan Blocking DA Calls Private Dialling Plan Operator services Blocking of International Operator Assistance Calls PSTN connectivity for DTMF Cisco Call Manager and – Relay (RFC2833) – G711 up speed Call Manager Express Account code and authorization Intra-Call Manager routing code over ISDN trunk Message Waiting Indicator SIP for PBX connectivity Account code/Authorization code Offer additional network Outgoing Call Barring Emergency services services to Cisco IP PBX ENUM based routing Intra-PBX routing (feature users limitations)

SIP/ISDN Network Features TDM PBX or MGCP/NCS SIP 3rd Party IP PBX V DID/DOD DID/DOD Toll-Free Calling Toll-Free Calling LNP for NA only LNP for NA only NANP Call & Toll Restrictions Call blocking Blocking of 900, 976 Calls Call barring Call blocking* Class of Service Call barring Custom Dial Plan Casual Dialling Outgoing Call Barring Casual Call Restrictions Emergency services (101XXXX) Class of Service Custom Dial Plan Low cost entry for Service Blocking DA Calls Private Dialling Plan Provider customers who Operator services Blocking of International have an existing TDM PBX Operator Assistance Calls or 3 rd Party IP PBX DTMF – Relay (RFC2833) SIP or ISDN trunks for – G711 up speed Account code and authorization PBX connectivity code over ISDN trunk Intra-PBX routing Message Waiting Indicator Account code/Authorization Offer additional network code Outgoing Call Barring services to PBX users Emergency services ENUM based routing Intra-PBX routing (feature limitations)

Gateways Cisco AS53xx - Cisco AS54xx Cisco 1861 and 28xx Integrated Services Routers IADs Cisco IAD 242x - Cisco IAD 243x Linksys SPA21xx – Cisco 880 series Phones Analog Phones (MGCP/NCS) IP Phones (SIP) PBXs Cisco UC500 Cisco Unified Call Manager Cisco Unified Call Manager Express TDM PBXs* (Alcatel/Lucent, Nortel, Intertel, Siemens, Toshiba) 3rd Party IP PBXs* (Alcatel/Lucent, Nortel, Intertel, Siemens, Toshiba)

US PGW 2200 AS5X00/UP PSTN

Interconnect at National or AS5X00/MG Europe X 8880 International Level Radius Support for Over 90+ IP ISUP/TUP Variants PSTN Network Inter-working of PRI, CAS, R2, and SS7 trunk groups

Radius Radius AS5X00 /UP Mexico Q.931+/IP PSTN H.225/H.245 C7/SS7 PRI IMT

PSTN Gateway Cisco PSTN Outgoing calls PGW 2200 Incoming calls

Cisco AS5000 Series

V Packet Cisco Packet MGX8880 PSTN Core Proxy V V ATA Residential Access

Voice IP Phone CPE MGCP SS7/IP between nodes PBX SIP H.323 C7/SS7 PRI/Q.SIG/DPNSS signaling backhaul Data Business PRI/Q.SIG/DPNSS physical interface IMT Access

Ethernet to the Application Server Home/Office

PGW 2200 • Bundled Voice, Video and V Data for Subscribers V

SIP •Lower cost V •Consolidated bills IP Network AS5x00/MGX •Availability of new PSTN SIP services and broadband access Centrex Services

BTS V • Service Provider 10200 V benefits: •Common infrastructure

Voice over •Lower customer churn Broadband (Cable, T1/E1, DSL)

Applications/Services Calling Party – Fixed-Mobile Conversion: employee A of Enterprise 1 Enterprise PBXs to MSC Mobile phone with services like of employee B Fixed phone of in Enterprise 1 employee B in PGW2200 Enterprise 1 Voice VPNs; 1422

Single number for PBX 1422 reaching multiple PRI destinations including 7614485 7912510 mobile and fixed phones 8181 1422 7912510 007912510 Ent 1 PBX 011422 Technology IP PRI GSM Network Network PGW 2200 nodes and MSC AS5400 Voice Gateways for PBX 1422 Ent 2 PSTN Gateway and Voice PRI VPN functions in all major 8181 1422 Macro-Regions Application & 7453315 Media Server Ent 3 INFInIT Application Servers (SIP B2BUA) for FMC call processing and self-provisioning (customer 7581299 7453315 portal) MGCP SIP MGCP controlled Access Bearers Gateways for Q.SIG/ SS7 and Bearers DPNSS transparency SS7/IP ISDN/IP