Department of Transport
Public Transport Division Heritage Railways - Manx Electric Railway
Job Description
Post: Seasonal Conductor
Grade: PSC Manual and Craft Worker Grade 4 / Pay Band 1
Location: Douglas / Laxey / Ramsey Depots
Responsible To: Transport Supervisor
Main Duties
1. Acting as Conductor on trams working between Douglas, Laxey and Ramsey as rostered and in accordance with schedules. Carrying out the necessary operational tasks in conjunction with the Locomotive Crew.
2. Ensuring the safety of all passengers travelling on the trams.
3. Dealing with and directing passenger enquiries to the relevant person.
4. Collecting fares, issuing and checking tickets en-route.
5. Completion of daily ticket returns.
6. Completion of other reports, as necessary.
7. Preparation and cleaning of tram(s), on a daily basis, prior each service and throughout the operational period as required.
8. Cleaning and light maintenance duties as required.
9. Any reasonable duties compatible with the post of Conductor as may be requested by the Transport Supervisor\Management in addition to those contained within the Railways General Rules and Regulations Book.
Qualities Required
The nature of the work means that the Conductor will need to be flexible in approach.
Overtime, weekend work and unsociable hours and the necessity to work on Public Holidays are a requirement within the post for which enhanced rates of pay are applicable. The post holder should have a courteous and positive attitude.
Personal track safety training will be required. Department of Infrastructure Personal Specification
Department: Department of Transport
Division: Public Transport Division, Heritage Railways – Manx Electric Railway
Post: Conductor
Job Summary: To assist in the operation of the Island’s railway systems.
Essential Method of Attributes or Assessment Desirable Qualifications
Not Required
Experience
At least 2 years experience in a Customer E CV/Interview focus environment
The ability to work as part of a team or on E CV/Interview own initiative.
Experience of cash handling E CV/Interview
Knowledge & Skills
Good interpersonal and communication skills E CV/Interview
Excellent attention to detail E CV/Interview
Knowledge of the Isle of Man D CV/Interview tourism/hospitality industry
Disposition
Positive attitude to work E Interview
Outgoing, confident, professional personality E Interview
Comfortable dealing with a variety of people E Interview
Calm, friendly and polite under pressure E Interview
Self motivated and shows imitative E Interview
Reliable E Interview
Circumstances
IOM Worker D Application/Pre- employment checks Flexible with hours/ days E Interview