Global IT Innovator

CORPORATE PROFILE 2017 Message from the President

Contents With a focus on the next stage,

1 Message from the President we will continue to make solid steps 2 Value Creation and History of Self-Transformations toward becoming a Global IT Innovator. 04 NTT DATA Positioning and Strengths 6 Our Current State and Vision for the Future Since NTT DATA split from NIPPON TELEGRAPH AND TELEPHONE PUBLIC CORPORATION (now NTT) to become independent in 1988, 8 NTT DATA’s Growth Strategy NTT DATA has engaged in building numerous ultralarge-scale systems and continuously contributed to making society more convenient and secure. 9 Medium-Term Management Plan We have consistently practiced the universal mission set out as our com- “NTT DATA: ASCEND —Rise and pany philosophy: “NTT DATA uses information technology to create new Grow Our Global Brand” Overview and Progress paradigms and values, which help contribute to a more affluent and 12 Corporate Image We Envision at the harmonious society.” At the same time, we have substantially changed our Global 3rd Stage—A Trusted Global Innovator business structure. Net sales have continued to grow for 28 consecutive years and our sales outside have expanded to more than 40%, compared with just 1% when we first ventured out into global markets. In 14 Overview of Four Business Segments this way, we are moving steadily toward becoming the Global IT Innovator envisioned as the Group Vision. 16 Case Study How you leverage data is said to be the key to driving business. In this 16 Public & Social Infrastructure Segment context, data is a treasure trove of information. I consider there to be three 18 Financial Segment layers of information including the data layer. The first layer is the data itself, 20 Enterprise & Solutions Segment which is a record of facts occurring right before our eyes. Data can be 22 Global Segment turned into information that carries certain meanings if extracted based on specific criteria. From this second layer, information can then be elevated to the third layer, intelligence, which is a source for decision-making. Since the 24 Management Resources rise of the term “big data” around the year 2000, data volume in the world 24 Human Resources and Organizational Capabilities has increased explosively. Now that the digital age has arrived, when the impact of the Internet of Things (IoT) and artificial intelligence (AI) is being 26 Technology added to social, mobile, big data analytics, cloud, and security (SMACS) 28 Brand technologies, IoT and AI are capable of elevating data into information 29 Partners and intelligence. No one can precisely predict changes that may occur in a world where data can be elevated autonomously through three layers without human 30 Corporate Governance The names of NTT DATA’s products and services referred to in this corporate profile are trademarks or registered trademarks of NTT DATA in Japan and other countries. intervention. However, one thing is certain: whatever the sector may be, 32 Risk Management The names of other companies, products, services, etc., are the clients need to leverage IT to dramatically transform their business models. In Toshio Iwamoto trade names, trademarks, or registered trademarks of the compa- nies concerned. the next stage, NTT DATA aims to become a Trusted Global Innovator where President and we serve clients as their business partner to help them achieve business Chief Executive Officer Cautionary Statement Regarding Forward-Looking Statements innovation by connecting the wealth of clients’ ideas with our own strengths. This corporate profile contains forward-looking statements concerning the NTT DATA Group’s future plans, strategies, and We tirelessly live by our Clients First approach embedded in our DNA that performance. These forward-looking statements are not historical facts; rather, they represent assumptions and beliefs based on sets ourselves apart from others, while winning a strong presence in global economic, financial, and competitive data currently available. markets and pursuing sustainable development in tandem with society by Forward-looking statements include information preceded by, followed by, or that include the words “predicts,” “expects,” continually helping society become more affluent and harmonious. “anticipates,” “could,” “may,” or similar expressions. Furthermore, they are subject to a number of risks and uncer- tainties that, without limitation, relate to economic conditions, fierce competition in the information industry, client demand, tax rules, regulations, and other factors. Readers of this annual report are cautioned not to place undue reliance on these forward-looking statements. The NTT DATA Group therefore wishes to caution readers that actual results may differ materially.

CORPORATE PROFILE 2017 1 Value Creation and History of Self-Transformations 2017 Present

2016~ Based on our mission statement of “using information technology to create new paradigms and New growth Global values, which help contribute to a more affluent and harmonious society,” the NTT DATA Group Discontinuous 2012~ innovation continues to execute business activities with the aim of establishing systems that support Brand integration / rd society and to operate these systems in a stable and ongoing manner. development of global 3 Stage Having established our Group Vision as a Global IT Innovator in 2005, we have expanded management structure Our aim geographical coverage through aggressive M&As to strengthen our global business. At present, Sales ratio nd we aim to establish our global brand toward the Global 2 Stage. 2008~ Japan & APAC North America Through these self-transformations, we have been able to hone our three strengths— Full-fledged Committed to Delivering Excellence, Technology Agnostic, and Applied Innovation—as we pursue global business our 28th consecutive year of revenue growth since our founding. Expanded geographical % % coverage Global 40 30 2005~ nd Global business Global 2 Stage 2000~ st EMEA & LATAM Group company growth 1 Stage Our aim (IT partner strategy) Overseas sales ratio Overseas sales ratio % 1998 30 Increased capital (built a solid financial foundation) 30% 50% 1995 NTT DATA (Non-Consolidated) Net Sales Listed on the Stock Japan Group Company Net Sales FY2016 FY2018 Around FY2025 Exchange 1999 2005 2010 Overseas Group Company Net Sales Technology Others Increased Global Coverage Recognized Global Brand Trusted Global Innovator 12% Enterprise 7% Expanded geographical coverage to Aiming to establish a global brand targeting an 185 cities in 45 countries and regions overseas sales ratio of 50% and consolidated Aiming to become a company trusted 25% Enterprise Public Enterprise/ net sales in excess of ¥2 trillion Public 21% Public / 1988 41% NTT DATA Group employed by clients worldwide with 50% Global Financial NTT DATA founded approximately 80,000 people 27% 61% Global Top 5 status (split from NTT to become (At present, 110,000 people in independent) Financial Financial 51 countries and regions) P. 9 25% 31%

The former Services Aggressive Global Implementing Our Mission Statement M&A Activities The NTT DATA Group uses information technology to create new paradigms and values, which help contribute to a more affluent and harmonious society.

FY 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Values (Cherished Principles) and Significance Accumulated Strengths Clients First Foresight Teamwork Committed to We have taken part in a number of large-scale system developments to date, such as national proj- Values Delivering ects. We also provide optimal services from a clients-first perspective. Our track record of long-term, Excellence stable service provision has enabled us to build up a solid client base—a hallmark of our reliability. First, and above all else, we place the needs We never settle for the status quo. Instead, We put great importance on enabling our of our clients. We work continuously to with speed and foresight, we anticipate employees to achieve their best through their understand your business and we strive to challenges that lay ahead. We consider the work with each other. We believe that when a resolve every concern to your satisfaction. future of IT as well as the future of your diverse group of individuals brings their unique We feel responsibility to ensure your success business, work to enhance our ability to world views together, shares their wisdom, and and we let this obligation set the direction of picture the future, and with our ecosystems, works toward a common goal, the results are Technology Being a multi-vendor that is not reliant on specific hardware and software products allows us to our work and guide our actions. adapt to the changing business environment. extraordinary and far beyond what can be maintain our flexibility. At the same time, our pursuit of advanced IT technologies enables us to In this way, we help you to meet your goals achieved by any one person. Agnostic provide the IT services best suited to our clients. and create a brighter future for society.

Significance in Practice

Using the best management resources within When developing large-scale projects requiring In addition to achieving innovation through the Companies today have an increasing sense of urgency to effectively respond to constant change in and outside the Company, our pursuit of devel- long periods of time in the IT industry, where utilization of human resources having a diverse Applied their markets amidst growing competitive pressures. With a dedicated focus on applied innovation, oping optimal IT service offerings for clients leads technology advances rapidly, we must accurately set of values, we also engage in teamwork to NTT DATA offers clients proven technologies, business processes, and tools infused with industry to the securing of stable earnings and long-term predict future long-term technology trends. provide optimal solutions in collaboration with Innovation insights. In today’s continually disruptive business environment, NTT DATA invests in global innovation technological developments. a wide range of partners. that helps clients quickly harness the disruptors with cutting-edge solutions that drive growth.

2 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 3 NTT DATA Positioning and Strengths

Examples of Leveraging Long-Term Relationships Clients

Plan-Based Services Provision Model Anticipating the use of services by multiple clients, we create projects and systems that are provided as services. This is also a Provision of optimal IT solutions (Using NTT DATA’s own resources and providing them in an integrated manner) model with high investment risk in general, as it requires the financial capability to conduct capital investment. Through long-term transactions with participating retailers, credit card companies, and financial institutions, NTT DATA becomes Global Top Companies as Sler familiar with client services and the business environment surrounding clients. Being able to anticipate needs lowers investment risks and enables us to create new business models that continue to provide services meeting client needs. Players Committed · IBM Technology Applied System Integrator · to Delivering Strengths Agnostic Innovation · HPE Example of Plan-Based Services Provision Model: CAFIS—Long-Term Relationships Lower Investment Risks Excellence · · · PwC Participating 120 Retailers, etc. credit card System development and overall integration Approximately companies (utilizing the strengths of outside partners) 7,000 access points Various additional services according Diverse settlement methods to trends and client needs 200 payment collection institutions Credit and Non-contact IC / Inbound tourism Enhanced Software Hardware Programming Network Approximately debit cards electronic money support security 1,600 800,000 financial installed terminals Overseas payment Attracting clients, institution Players Players Players centers Players methods, etc. marketing, etc. · Fujitsu · Produced by Sler · NTT Communications, etc. · Microsoft · NEC · System companies, etc. · Oracle · , etc. CAFIS: CAFIS is a registered trademark of NTT DATA Corporation, and is used with its service only in JAPAN. · SAP, etc.

“Clients First” Basis NTT DATA Achievements and Growth Efforts

Employee Turnover Rate Telecommunications NTT DATA Net sales ranking among industry (non-consolidated) Revenue growth for Mutual Enhancement of the Company’s Strengths and Long-Term Relationships Japanese companies specializing in IT services To practice initiatives based on our mission statement, we value long-term relationships to earn client trust over the long term with 11.3% 2.9% the aim of sustainably expanding earnings. 28 consecutive (Source: 2014 Survey on Employment Trends; (FY2016) st years since our Ministry of Health, Labour and Welfare) 1 founding (Based on research by NTT DATA) Reasons Why Long-Term Relationships Are Important Securing talented human resources

Keyword Client Satisfaction Keyword Stability Achievements Additional Growth Efforts Going Forward Strengths Since we do not belong to a specific Long-term relationships with clients lead to Ranking in the global IT services corporate group that handles hardware and stable earnings over the long term, enabling market for banking and software, there are few restrictions, which investment from a long-term perspective. securities firms* 2016 Ranked 1st in overseas sales among Committed to enables us to build optimal systems for clients. Ranking in the Japanese specialized systems companies Delivering We are able to quickly incorporate the latest Japanese IT services market for financials* 2016 Net sales th (Based on research by NTT DATA) Excellence trends. 5 Deepen synergies (1st in Japan) between strengths and Long-Term Applied long-term Relationships Ranking in the global IT services Innovation relationships Net sales 1st market for insurance* 2016 Keyword Added Value Keyword Horizontal Deployment Technology Capture growth in the global IT market Agnostic We are able to make unique, high-added-value The horizontal deployment of operational proposals enabling the precise ascertainment knowledge accumulated through long-term Net sales 9th of needs due to the accumulation of knowl- transactions with specific clients enables us edge regarding client operations through the to efficiently develop other clients, other

creation of long-term relationships. industries, and global markets. * Gartner “Market Share: IT Services, 2016” 19 April 2017 Financials = Banking & Securities, Insurance, Banking and securities = Banking & Securities, Insurance = Insurance Based on vendor revenue in 2016 IT service market The Gartner Report(s) described herein, (the "Gartner Report(s)") represent(s) research opinion or viewpoints published, as part of a syndicated subscription service, by Gartner, Inc. ("Gartner"), and are not representations of fact. Each Gartner Report speaks as of its original publication date (and not as of the date of this Prospectus) and the opinions expressed in the Gartner Report(s) are subject to change without notice.

4 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 5 Our Current State and Vision for the Future

Current State (FY2016)

NTT DATA Group Other Public & Social Infrastructure Segment Enterprise & Solutions Segment 2.4% Net Sales Net Sales Business that provides Net Sales Business that provides 22.2% 20.7% ¥1,732.4 billion high-value-added IT high-value-added IT ¥455.4 billion services that play impor- ¥425.6 billion services that support Operating Income tant roles in social manufacturers, distribu- Net Sales by (w/o Goodwill Amortization) infrastructure, such as tors, and service provid- Operating Income government, medical, Operating Income ers as well as payment Segment ¥134.3 billion communication, and services such as credit ¥44.1 billion utility systems as well as ¥36.3 billion cards and platform in regional development. solutions services, 25.2% 29.4% Operating Income provided in collaboration with other IT services. ¥117.1 billion Vision (FY2018)

Total Assets Financial Segment Global Segment Other 2.0% ¥2,234.8 billion Net Sales Business that provides Net Sales Global business that high-value-added IT provides high-value- 31.7% 26.1% Employees Medium-Term Management Plan ¥518.0 billion services that support ¥603.3 billion added IT services offered financial institutions to in each region and across Operating 111,664 people improve their business regions. Income by Operating Income efficiency and offer good Operating Income (Before Amortization of Goodwill) Segment Consolidated Subsidiaries services. 9.8%* ¥42.3 billion 302 companies ¥13.6 billion 30.4% FY2016–FY2018

* w/o Goodwill Amortization FY2018 Financial Objectives

Net Sales Over ¥2 trillion Human Resources and Organizational Capabilities Financial Base Client Base Operating Income Employees working overseas Employees Number of clients with annual sales of Japan Credit Rating Rating and Investment ¥5.0 billion or more (Japan) or Agency, Ltd. (JCR) Information, Inc. (R&I) US$50 million or more (outside Japan) +50%* Approximately % More than 70 110,000 * Compared to FY2015 (After adjustment for incremental investments in new fields) Worldwide offshore and AA+ AA 62 near-shore development personnel SAP Partners Technology More than More than 30,000 10,000 Global Services Partnership Leading the big data era as a NTT Group Received the concluded with SAP SE Hadoop developer company OpenStack Superuser Award from NTT DATA Group Brand (Product Quality) the OpenStack Foundation the first Asian NTT DATA’s th worldwide Global IT service ranking company to be 4 IDC MarketScape for Worldwide Management Resources (Net sales) an SAP Omni-Channel Engagement IT service partner SAP AWARD OF Implementation Services 2017 EXCELLENCE 2017 9th Number of companies Leader certified under the business Special Award Business Infrastructure partner system* (NTT DATA Global Solutions) IDC MarketScape: Number of countries and CMMI certification Worldwide Cloud Professional regions in which we have offices 146 Services 2016 Vendor Assessment Level 5 * A certification system NTT DATA Leader employs to build positive relationships (the highest level) 51 with external suppliers

6 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 7 Medium-Term Management Plan “NTT DATA: ASCEND —Rise and Grow Our Global Brand” Overview and Progress

Medium-Term Management Plan Overview

During the previous Medium-Term Management Plan, the Group current Medium-Term Management Plan (fiscal 2016–2018), we established the Global 1st Stage and achieved expanded global are enhancing our local presence and targeting consolidated net coverage, but our ranking in many regions around the globe sales of over ¥2 trillion and a 50% or higher increase in adjusted remained low. To be recognized by multinational corporations as operating income (compared to fiscal 2015). We are executing a business partner, we must be within the top rank in net sales in the global strategies of “Game-Changing Approach” and the IT services industry of each country and region. Under the “Breakthrough Technology.”

FY2016–FY2018 • Viewing changes in the business FY2018 Financial Objectives environment and technological innovations NTT DATA’s in the global market as opportunities, Net Sales Operating Income we will accelerate the creation of new markets and expand our market share in Growth Strategy each region. We will also engage in global Over ¥2 trillion +50%* cooperation to expand our provision of * Compared to FY2015 (After adjustment for incremental investments in new fields) Here, we explain progress on the solutions and services while promoting Medium-Term Management Plan and improved global project support capabilities to move into areas where we have never NTT DATA’s vision for the Global 3rd Stage, operated in the past. both of which are aimed at sustainably Game-Changing Approach enhancing corporate value.

Outside Japan Japan Grow Revenue and Profitability Stable Growth

• Inorganic growth Global Synergy • Implement game-changing approaches to (North America, EMEA, and others) • Innovate production technology / regrow our business • Implement game-changing approaches and Spark new ideas and technologies • Take thorough control of unprofitable projects improve profitability by increasing our share • Global Accounts / Global • Secure profits required for growth investment and scope of services Delivery / Global Offering / by sharpening competitive edges Global Talents

• Quickly and flexibly provide services and systems comprising the core of client competitiveness through production technology innovations • Create new mechanisms and businesses with clients utilizing cutting-edge technolo- gies by enhancing technological capabili- Sound Financial Ground ties in the digital domain and engaging in (Managing ROI and D/E ratio, stable payout of dividends) business alliances with other companies that possess strong technological capabilities Breakthrough Technology

8 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 9 NTT DATA’s Growth Strategy

Game-Changing Approach NTT DATA Global Innovation Hub

In fiscal 2016, our game-changing approach resulted in further As for new markets, in light of the accelerating trend toward Building platforms to accelerate the creation of innovation globally has enabled NTT DATA to provide clients with new added value using market expansion. In existing markets, we expanded our bank- digital businesses in recent years, efforts toward new business cutting-edge technologies. ing and businesses by leveraging our strengths and creation utilizing cutting-edge technologies and alliance strate- We have developed a scheme to create global innovation by promoting PoCs* with our clients, transitioned efforts toward “digital” (the fusion of social, mobile, gies through collaborations with partner companies resulted in expanding solutions horizontally, and collaborating with research institutions. big data analytics, cloud, security, and IT). business expansion in new markets. EMEA Innovation Hub Functions of Innovation Hub Innovation Hub North America Innovation Hub Collaborate with We have accelerated our growth both with existing clients and in new markets such as “Digital business” Japan Promote PoCs Expand competitive Innovation Hub world-class research with clients solutions globally institutions Increase market share with Win in new markets APAC existing clients Anticipate IT technological trends and create Innovation Hub Innovation Platform (Knowledge sharing, Foster innovation creation culture, Deliver cutting-edge technologies) Broaden and deepen existing businesses by new business with growth strategy according to taking advantage of changes in client needs characteristics in each country * PoC : Proof of Concept and our strengths IoT related Banking Entered a new business that provides high added value Creating New Businesses with Clients through Open Innovation Banks increased using our mission critical systems for with use of IoT related technologies financial institutions Healthcare In the “Toyosu no Minato kara” (“From the Port of Toyosu”) open innovation program, since 2013, we have worked to combine leading- Outsourcing Increased our market share of health insurance / health- edge technologies and business models at a global level with client businesses. In this way, we are creating new businesses that are Won long and large outsourcing contracts care providers win–win–win: for clients, venture companies, and ourselves. By promoting open innovation, we are accumulating unique resources and expertise, including a global network of business contests in 15 of the world’s cities, a community of more than 4,000 forum participants, and an in-house working group comprising 700 people. Leveraging these resources, we support individual clients’ efforts to create new businesses through our digital corporate acceleration Breakthrough Technology program, or “DCAP.” In such ways, we are working to create business that change the world through open innovation with clients as their business partners. Globally integrating next-generation development methodology and tools Utilizing the NTT DATA knowledge database, we are able to provide high-quality services at the same level across the globe. Concept Map

We have integrated our next-generation development methodology and tools across the globe, and strengthened our production technology innovations that can provide high-quality services in each market.

Advanced technologies NTT DATA’s customers and cases (Large corporations) Global standard of next-generation (Startups) New value to be added and development methodology and tools Few opportunities to develop high business development Matching large corporations with startups through open business or to meet Methodology and Tools speed to be achieved innovation candidate partners

Delivery Center Information. NTT DATA Integrated Development Cloud

Global support for projects that require a A new business is created We have globally integrated our competitive development methodology of high level of subject matter expertise each Group Company, and built a knowledge database to allow us to strategically utilize our delivery centers around the world.

Building an integrated cloud system development environment Integrated provision of next-generation development standards, tools, and IT infrastructure, P.26 building system development environments supporting agile development

10 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 11 NTT DATA’s Growth Strategy

Corporate Image We Envision at the Global 3rd Stage

—A Trusted Global Innovator Trusted Global Innovator

Sales ratio Global Top 5 North America rd Japan & APAC Global 3 Stage (Around FY2025) 30% Trusted Global Innovator 40% Status 3 Aspire to Global Top 5 Status EMEA & LATAM Long-Term Relationships Optimize Portfolio • Build trust over time • Exceed 100 clients with IT % 30 NTT DATA spend > US$50M / ¥5B* Applied Innovation • Achieve top 10 ranking in TRUSTED priority markets Global 2nd Stage (FY2018) • Apply innovation to transform business GLOBAL • Drive global collaboration Recognized Global Brand Japan & North S INNOVATOR t APAC America Oversea sales ratio R&D Excellence r e e p n o 40% 30% • Leverage innovative g c th S Net Sales 50% technologies Ratio Net sales 2 of over • NTT Group R&D assets & EMEA & foresight LATAM FY2016 FY2018 ¥ 2 trillion 30%

* Clients with annual sales of ¥5.0 billion or Apply technologies to help more (Japan) or US$50 million or more clients achieve their business (outside Japan) outcomes as their partner

Global 1st Stage (FY2016) Oversea sales ratio Increased Global Coverage 30% The Image of Trusted Global Innovator and Leveraging Strengths 1 For NTT DATA, a Trusted Global Innovator is a business partner understanding of clients’ businesses, “Applied innovation” that that combines the latest technologies with client ideas to realize realizes business innovations along with our clients by using client business innovations. cutting-edge technologies and knowledge of clients’ businesses To achieve this goal, NTT DATA will leverage its three intrinsic and industries, and “R&D excellence” that comprises the foun- strengths: “Long-term relationships” of trust based on a deep dation of the NTT Group’s overall R&D capabilities. Setting Our Sights on the Global 3rd Stage

Having begun promotion of globalization in the fiscal 2005, Our acquisition of the former Dell Services and unification of Global 3rd Stage Positioning and Business Portfolio Goals NTT DATA established the Global 1st Stage with the achievement the North American business were significant steps toward the of an overseas sales ratio exceeding 30% in fiscal 2015. Under Global 2nd Stage. We then formulated and announced the Global In the Global 3rd Stage, NTT DATA aims to become a Trusted more than ¥5.0 billion from approximately 60 companies in fiscal the current Medium-Term Management Plan (fiscal 2016–2018) 3rd Stage, which aims to transform the Company into a Trusted Global Innovator around fiscal 2025 by leveraging its intrinsic 2015, to more than 100. having the strategic theme “NTT DATA: ASCEND—Rise and Global Innovator by around fiscal 2025. strengths and by penetration of its trusted brand in global mar- Compared with the scale of the global IT services market, grow our global brand,” we aim to achieve the Global 2nd Stage kets. We will realize the creation of long-term relationships with sales in Japan still comprises a large percentage of NTT DATA’s by promoting initiatives targeting net sales of over ¥2 trillion and clients by providing one-of-a-kind value while offering cross- business portfolio. We aim for a global business portfolio an overseas sales ratio of 50% to establish our brand globally. regional services to multinational corporations and engaging in composition divided nearly equally into thirds to achieve global collaborations. We aim to achieve top 10 net sales in each sustainable and stable growth while efficiently incorporating major country and rank among the top 5 in net sales worldwide global market growth. by expanding the number of clients generating annual net sales of

12 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 13 Overview of Four Business Segments

Public & Social Infrastructure Segment Enterprise & Solutions Segment

Providing high-value-added IT services that play important roles in social infrastruc- Providing high-value-added IT services that support business activities in the manu- ture, such as government, healthcare, communication, and utility systems as well as facturing, logistics and retail, and service industries as well as credit card and other in community revitalization payment services and platform solutions linked to each industry’s IT services

We aim to grow our business through the We aim for business expansion as a busi- following methods: receiving renewal orders Case Study ness partner that works with clients such as Case Study for core businesses from governments and retailers, distributors, service providers, and infrastructure companies, creating new airpalette® UTM manufacturers that are actively promoting IT Digital Commerce domestic and overseas businesses by Software Package Realizing Remote Control of Multiple Drones investment in response to the changes in Digital Commerce Including EC / Omni-Channel Results and Drone Flight Airspace Traffic Management utilizing the results and know-how that our value chains brought about by digitization Alliance with Mitsubishi Heavy Industries in the group has cultivated, and responding to and global development. We are addressing WinActor RPA Solution Field of Information Systems new businesses including those utilizing Contributing to the Automation and Rationalization those problems by utilizing our advantages Forming a Strategic Partnership with Mitsubishi Heavy Industries “My Number” and concerning IoT and the of All Types of Customer Deskwork in the areas of enterprise and solutions that change in the utilities industry system correspond to these clients’ needs. Smartphone Settlement Service Using Bank Accounts AW3D® Global Digital 3D Map Services (power and gas system reform). Realizing a New Settlement Service Using Smartphones Contributing to a Wide Range of Sectors Worldwide with 3D Maps Utilizing Satellite Imagery P.16 P.20

Financial Segment Global Segment

Providing high-value-added IT services that support financial institution operational Providing high-value-added IT services globally in overseas regions and on a efficiency and services cross-regional basis

We aim to grow by expanding businesses We aim to further improve of our local pres- with the background of our clients’ environ- Case Study ence by globally cooperating with our Group Case Study mental changes such as increased needs companies including the newly joined for advanced settlement systems in domes- Blockchain Technology Utilization former Dell Services, and also by improving LaLiga (Liga de Fútbol Profesional) tic and overseas markets, creating new Initiatives toward the Application of Blockchain Technology in the service provision capability especially in LaLiga’s Ticketing, Access Control and Security System—CÁSTOR Trading Operations services at the timing of technological inno- new areas such as in digital industries, and NTT DATA Digital Automotive Footprint vations and easing of regulation, new gathering each of our Group companies’ BeSTA FinTech Lab —Retail Sales Portal change in services for integrated services Open Innovation Lab Established to Create FinTech Services strength and resource, with the promotion of for banks and securities companies, and M&A strategies. Bottling Investments Group, the Coca-Cola Company accelerated overseas advancement by OpenCanvas™ Cloud Service for Financial Institutions Setting the Pace for Long-Term Success major financial institutions. Promoting Open Innovation among Financial Institutions and FinTech Companies American Red Cross Social Media Expands Disaster Response Capabilities P.18 P.22

14 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 15 Case Study

WinActor RPA Solution Contributing to the Automation and Rationalization of All Types of Customer Deskwork

Public & Social Infrastructure Segment Robotic process automation (RPA), which resolves such issues as labor force retention, work style reform, and deskwork automation Providing high-value-added IT services that play important roles in and rationalization, is garnering attention. NTT DATA believes RPA can be a vital resource for solving cus- social infrastructure, such as government, healthcare, communication, tomer management problems, and has been providing the RPA Compatible with Total support for No programming and utility systems as well as in community revitalization solution WinActor since 2014. any software that Japanese language required can be operated language WinActor is a domestic RPA solution created at NTT R&D labora- on a Windows terminal tories that boasts the advantage of being able to learn and automate operational procedures of all software operated on a Comparatively low cost Can even be operated using Windows computer, including Excel, Internet browsers, and only one computer

AGC_Corporate Logo_CMYK.ai airpalette® UTM individual work systems. Software Package Realizing Remote Control of Multiple Drones and Drone Flight Airspace Traffic Management NTT DATA provides WinActor to multiple corporate users, includ- ing (in alphabetical order) Asahi Glass Co., Ltd., Cedyna Financial In recent years, advances in drone technology have expanded drone the airpalette® UTM software package comprising airspace manage- Corp., JCB, Kyoto Prefecture, & Co., and The Hyakugo Bank, industry utilization. Accordingly, there are growing concerns regard- ment functions for business operators that utilize drones and traffic Ltd. Our dedicated RPA Promotion Team provides total support, ing drones colliding with each other or with manned aircraft if drones management functions for managers of airspace and drone traffic. from consulting related to the introduction of RPA, to the creation of enter restricted airspace near airports and other areas. This will contribute to enhancing the efficiency of workers engaged scenarios and the provision of robotic outsourcing. Utilizing expertise as a provider of IT services in the air traffic in infrastructure maintenance and disaster prevention activities and control sector spanning more than 40 years, NTT DATA developed ensure airspace safety going forward. AW3D® Global Digital 3D Map Services Contributing to a Wide Range of Sectors Worldwide with 3D Maps Utilizing Satellite Imagery Unified management of flight plans for multiple types of drones NTT DATA’s AW3D® is the world’s first digital 3D map rendering all of the Earth’s undulating landscape in detailed, five meter resolution.

Developed and marketed in collaboration with RESTEC, this service Tokyo utilizes approximately three million satellite images photographed leveraging JAXA’s advanced land observation satellite “Daichi.” For sectors such as urban planning, satellite images from DigitalGlobe (U.S.) are used to realize even more detailed resolutions of 0.5–2 meters. This enables the rendering of detailed topography Flight instruction Position information at the structural level mainly in urban areas. Compared to conventional methods using aerial photography, 3D

Ascertains flight conditions and controls flight patterns taking maps utilizing satellite imagery are over 75% less expensive and can Business applications Drone operators into consideration terrain and weather data, etc. Imagery © 2017 DigitalGlobe, Inc. be obtained in a short period of time, approximately one week. In Elevation Product © 2017 DigitalGlobe, Inc. and NTT DATA Corporation addition, the detail of 3D maps has been significantly enhanced, and Weather data (wind) Mt. Fuji as a result, they are widely used. In fact, until now 3D maps only had 30–90 meter resolution, but with today’s enhanced detail they are used by more than 70 countries worldwide, mainly developing

Interface nations—contributing to improved efficiency and accuracy of disas- ter prevention, resource and urban planning, and electric power and Flight operation system (FOS) telecommunication services in Japan and overseas.

Imagery © 2017 DigitalGlobe, Inc. Anti-collision alert Flight plan No-fly zones Elevation Product © 2017 DigitalGlobe, Inc. and NTT DATA Corporation Awards in Japan and Overseas Original flight route Mar. 2016: Prime Minister’s Award in the Second Space Development Drone traffic manager and Application Award Deviates from flight plan due to sudden change in weather conditions (gusty winds), ascertains Jan. 2017: Nikkei Business Daily Awards for Superiority at the 2016 Traffic management function (UTM core) risk of entering dangerous flight zones Nikkei Superior Products and Services Awards Aug. 2017: Asia Geospatial Excellence Award, hosted by Geospatial Media and Communications Asia Geospatial Technology Innovation Awards 2017

16 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 17 Case Study

BeSTA FinTech Lab Open Innovation Lab Established to Create FinTech Services

Financial Segment In recent years, the utilization of open innovation aimed at cultivating Open area able to be used freely by banks and new businesses combined with proprietary advanced technologies venture companies participating in the lab Providing high-value-added IT services that play important roles in and business models used in-house by IT companies and venture companies is on the rise. The BeSTA FinTech Lab was established with social infrastructure, such as government, healthcare, communication, the aim of connecting regional banks and venture companies to create and utility systems as well as in community revitalization unprecedented financial services, and in June 2017, a new office was

opened in Otemachi, Tokyo, as a new base for these activities. Project area where This new office furnishes the information, wide-ranging networks, related members promote projects and innovative human resources essential for open innovation in a together space where a range of financial institutions, centering on regional Blockchain Technology Utilization banks, and venture companies utilizing BeSTA (NTT DATA’s banking Initiatives toward the Application of Blockchain Technology in Trading Operations application for regional banks) can freely interact. New business launches are accelerated through trial and error, making use of With the aim of making documentation procedures and trade offi- proprietary new business creation methodologies using workshops Communication area Consortium Member Companies (in alphabetical order) cials’ business procedures, which involve many people, more effi- and testing environments to prove theories. where diverse people cient and convenient, NTT DATA has made use of blockchain Kawasaki Kisen Kaisha, Ltd. (“K” LINE), Corporation, Mitsui Initiatives are being launched to match multiple regional bank and Info space displaying gather and create advanced case studies and business ideas technology, one of the core technologies behind FinTech, in two O.S.K. Lines, Ltd. (MOL), Mitsui Sumitomo Insurance Company, Limited, venture company users and create new business. , Inc./Mizuho Bank, Ltd., Co., demonstration exhibits types of testing: letter of credit transactions (phase 1) and insurance Ltd., NYK Line, Corporation, Sompo Japan Nipponkoa Insurance policies (phase 2). Inc., Sumitomo Mitsui Banking Corporation, The Bank of Tokyo-Mitsubishi As a result, having confirmed the efficacy and issues related to UFJ, Ltd., & Nichido Fire Insurance Co., Ltd., and the application of blockchain technology to trading operations over- Tsusho Corporation all, a consortium to develop a trade data sharing platform using blockchain technology was launched in August 2017 (phase 3), Provision of Blockchain-Linked Platforms OpenCanvas™ Cloud Service for Financial Institutions comprising 13 major companies from various sectors involved in In September 2017, NTT DATA was selected as a partner vendor for Promoting Open Innovation among Financial Institutions and FinTech Companies trade-related business including banking, insurance, integrated the Japanese Bankers Association’s blockchain-linked platform. This To promote the creation of new services by financial institutions and Until now, NTT DATA has collaborated with Money Forward, Inc., logistics, import and export, and others. platform is intended to test the feasibility of new financial services FinTech companies, the OpenCanvas™ cloud service platform to launch the first commercial use in Japan of API-related services in using the blockchain and gather and share knowledge. Leveraging providing highly reliable and secure application programming inter- April 2016, linking FinTech services and Internet banking—the most NTT DATA blockchain technologies and financial infrastructure faces (APIs) and API management function services was launched in cutting-edge initiative in the industry. Going forward, we will continue expertise will contribute to enhancing financial services in Japan. September 2017. targeting the creation of services originating in Japan through Through the API provided by OpenCanvas™, financial institutions OpenCanvas™ to support the realization of open innovation with can link FinTech services to each financial institution service, financial institutions and FinTech companies throughout the world, enabling the efficient and rapid provision of new FinTech services. providing users with an enriched lifestyle. Blockchain trading information linked platform Phase 1 (completed) Phase 2 (completed) Phase 3 (ongoing) Also, the API support provided by OpenCanvas™ enables an API link to multiple financial institutions including megabanks that plan to Purchasing Letter of credit Issuing bank (notifying) bank use OpenCanvas™. Sales contract Settlement information Open innovation Letter of Users Financial institution Letter Sales Insurance application Shipping Insurance credit / of credit contract Insurance policy notification request for company opening Megabank Cloud service OpenCanvas™ for financial institutions Sales contract Importer (buyer) Exporter (seller) SoE platform for the creation of new FinTech services Regional bank Shipping notification Individuals

Cargoes Personal Existing Secondary bank Customs clearance authentication API Cloud connection and shipping function platform request Bill of lading Import and export Import and export Business category Bill of lading applications and Transportation and Transportation and applications and permissions Cargoes customs-related companies customs-related companies permissions Corporations

Import / export Customs Customs Import / export authority Customs declaration / permission Customs declaration / permission authority FinTech Co-creation space

Japan Overseas “Toyosu no Minato kara” and other types of forums

18 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 19 Case Study

Alliance with Mitsubishi Heavy Industries in the Field of Information Systems Forming a Strategic Partnership with Mitsubishi Heavy Industries

Enterprise & Solutions Segment Amid the acceleration of digitization and globalization in the manufac- long-term strategic partnership by launching NTT DATA MHI turing industry, Mitsubishi Heavy Industries, Ltd. (MHI) is aiming to Systems Corporation, derived from the former MHI Information Providing high-value-added IT services that support business activities in the enhance its group’s IT service capabilities—including IT infrastructure Systems Co., Ltd. building, operation and maintenance, and business application devel- Going forward, we will work to reinforce ICT to help enhance the manufacturing, logistics and retail, and service industries as well as credit card and opment—and bring added speed and efficiency to reinforce its global business competitiveness of the MHI Group by improving the quality, other payment services and platform solutions linked to each industry’s IT services response capabilities. cost, and delivery (QCD) of its IT services and increasing its service To partner with MHI, which is promoting reforms leveraging the sophistication. power of IT, in October 2017 NTT DATA took the first step toward a

Aiming to Enhance the Three Companies’ Corporate Value Digital Commerce Digital Commerce Including EC / Omni-Channel Results • Increase the sophistication of • Establish a long-term partnership In recent years, increased information and channels (contact points NTT DATA is one of only a few Japanese companies with a signifi- IT services and reinforce global • Strengthen business foundations in with customers) offered to consumers have led to changes in con- cant track record in digital commerce, including retail, logistics, and response capabilities the manufacturing industry sumer behavior, which in turn requires corporations to respond to service industry customer EC / omni-channels. Combining our these changes. An increasing number of companies are considering “ability to support enterprise transformation required for the digital the “omni-channel” method of integrating and consolidating multiple age through user experience design” and “comprehensive project channels owned by a company as a way of addressing these management and system development capabilities cultivated changes. However, many companies appear to be struggling with the through the development of numerous critical systems,” we offer introduction of this method, including establishing objectives and strong support for customers who intend to implement the omni- • Through the partnership with NTT DATA, enhance development capa- bilities and strengthen the cultivation of human resources goals and ways to introduce and implement this method. channel method, from the establishment of goals through to imple- mentation initiatives. • Contribute to customers by raising the quality of IT services

Smartphone Settlement Service Using Bank Accounts Apparel-related EC Store front-related omni-channel Global / trans-border EC Realizing a New Settlement Service Using Smartphones

• SKU* hierarchical structure • Linked to store membership management • Supporting multiple languages and The importance of settlement services using smartphones is growing, September 2017. With cooperation from megabanks and regional (colors, sizes, lots, etc.) system currencies bolstered by the Japanese government’s efforts to promote cashless banks, we are testing the feasibility of shopping using certain stores in • Diverse search parameters • Linked to store inventory • Supporting legal compliance in each transactions and the proliferation of smartphones. At present, a large-scale commercial complex. We expect to commence full- (faceted search) country however, most services require users to have credit cards or use scale provision of the service from the first half of fiscal 2018. prepaid cards. * SKU: Stock Keeping Unit Using CAFIS, Japan’s largest comprehensive credit card settlement service, NTT DATA is working to make the shopping experience even Service Concept Easy purchases anytime, anywhere using more convenient by promoting the first initiative of its kind in Japan. the convenience of a smartphone Links to various external services Multi-brand / multi-site Advanced future initiatives By enabling settlements to be performed by instantly debiting bank accounts, as well as through such conventional means as credit card User Benefits • Various settlement gateways • Mall EC and individual brands realized on • Showroom EC settlements, we aim to respond to a broad range of settlement needs. the same platform • No cards necessary; • Marketing automation • Mobile payments These include students and other people who do not have credit simple settlement using the • Realizing multiple brands on the same convenience of a smartphone • Recommendations, etc. • AI utilization cards and people who want a smooth shopping experience. QR platform Furthermore, realizing seamless settlements and shopping using • Seamless access to any • Real-time marketing physical or e-commerce store the convenience of a smartphone will allow participating stores to see with a single bank account E-commerce site consumer behavior at a glance, helping them to establish stronger • No need to enter account numbers for each settlement; points of contact with customers. increased convenience, Before launching the service, we began verification testing in stable security

User’s smartphone app Banks of accounts used in the verification test: Mizuho Bank, Sumitomo Mitsui Banking, and 10 regional banks (Akita Bank, Bank of Iwate, Ashikaga Bank, Chiba Kogyo Bank, Hokuetsu Bank, Fukui Bank, Bank Settlements at a of Kyoto, Tottori Bank, Nishi-Nippon City Bank, and Aichi Bank) physical store

20 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 21 Case Study

North America

Global Segment Bottling Investments Group, The Coca-Cola Company Setting the Pace for Long-Term Success Providing high-value-added IT services globally in The Coca-Cola Company moves at a fast pace to meet consumer To help mobile sales staff provide more responsive customer overseas regions and on a cross-regional basis demand and keep its leading industry position. Every day, people in support, the company had NTT DATA help design and implement a more than 200 countries consume 1.9 billion servings of its prod- custom sales force automation platform. ucts. When desktop issues started to slow efficiency and increase To ensure that it is continuing to shape industry trends rather than costs, the company engaged NTT DATA. Javier Polit, former CIO of following them, The Coca-Cola Company is using the Internet of the Bottling Investments Group of The Coca-Cola Company, says, Things (IoT) to garner new types of consumer insight. “In many “It was difficult to keep all our IT associates in the field up to speed ways, we’re leading the way from an IoT perspective in our vertical,” with all the different desktop technologies that continue to change. Polit explains. “Our relationship with NTT DATA provides access to Europe We needed to develop solutions with more effective processes for thought leadership. I can have good discussions with engineers and maintaining desktops with current technologies. NTT DATA could executives to connect the dots across my industry, see what the deliver this.” trends are and plan accordingly.” The company is also working with LaLiga (Liga de Fútbol Profesional) Today, NTT DATA monitors and manages 25,000 users across NTT DATA to migrate mainframe-based workloads to the cloud. LaLiga’s Ticketing, Access Control and Security System—CÁSTOR The Coca-Cola Company’s North America locations. “We’ve been able to improve the level of service we provide employees,” Polit CCÁSTOR is designed to optimize football clubs’ management of competitions to develop a system based on its unique management says. “We don’t have as many technology issues now, but when we security at stadiums while it offers the clubs new sales and fan model, placing LaLiga as a world leader in sporting events security. do they’re resolved faster. Our employees’ IT satisfaction ratings relationship solutions. In this way, the investment in security also In addition, everis Aerospace and Defense provides fan manage- have improved significantly, and the productivity of our business provides new tools to increase football clubs’ revenues as well as ment and marketing capabilities in order to gain supporters’ loyalty units has also increased. We’ve also reduced costs and redirected attendance. The system will be deployed at 42 stadiums of the 1st to football clubs and enhance their satisfactions with multichannel some of those savings into branding and other business areas.” and 2nd Division of LaLiga. ticket sales. Under Spanish regulations, all of the football clubs in the 1st and American Red Cross 2nd Division of LaLiga are required to deploy a security system to facilitate security management at stadiums. Social Media Expands Disaster Response Capabilities CÁSTOR is a new system developed by LaLiga and everis The American Red Cross uses social media to better target relief between NTT DATA and the Red Cross has been critical in helping Aerospace and Defense, which is an everis Group company, to and vital information for disaster survivors while mobilizing commu- the Red Cross use social media to carry out its disaster response manage not only security but also access control at the 42 stadiums. nity support. mission,” says Suzy DeFrancis, chief public affairs officer for the The system provides such capabilities as venue definition, ticketing, Founded in 1881, the American Red Cross is one of but a few American Red Cross. CRM, security, and a command and control center. With this project, nonprofit agencies with a charter from the U.S. Congress. That The new Digital Operations Center enables more proactive social LaLiga utilizes its 20 years of experience in managing security at includes giving relief to and serving as a communication link between engagement and response to crisis situations and accelerates the members of the nation’s armed forces and their families while also capacity to connect people with needed resources after disasters. providing national and international disaster relief and mitigation. The centers improve identification of requirements in disaster areas NTT DATA Digital Automotive Footprint—Retail Sales Portal Today the organization, based in Washington, D.C., has more than and help target specific relief responses more efficiently. In addition, 25,000 employees. In the U.S., it operates through a network of nearly the centers provide emotional support to communities affected Since 2015 NTT DATA has supported the BMW Group in the imple- A roll-out will commerce for the German market, and in parallel 500 local chapters and with the help of more than 340,000 volunteers. by disasters. mentation of a future sales process with the target of business we are developing an international version for other markets. The American Red Cross began using social media in the mid- growth and customer profitability. 2000s. After the 2010 earthquake that devastated Haiti, the We have developed a retail sales portal (RSPplus) for the BMW American Red Cross wanted to expand its social media capabilities Group. RSPplus functionality covers all processes for holistic to better engage communities day-to-day while responding faster customer management for the following brands of the Group: BMW, and more effectively to disasters. BMWi, MINI and BMW Motorcycles. Starting with campaign After working closely for nearly a year with consultants from the management the system supports the configuration of vehicles and NTT DATA Social Media Services team, the American Red Cross the creation of offers including financial services, contracting and opened its first national Digital Operations Center as a social media ordering. All necessary systems are seamlessly integrated in a command center. Located within its Disaster Operations Center at user-friendly interface to maximize efficiency and effectiveness. its Washington, D.C. headquarters, the facility can be in the middle of the action when disasters strike. Known by staff members as the “DigiDOC,” the command center has served as the template for two additional facilities, one in Dallas, Texas, and the other in San Jose, California. “The relationship

22 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 23 Management Resources

participated in Japan–APAC–China joint training targeting next- Human Resources Able to Actively Participate in Global Markets generation global leaders. We also provide a variety of growth opportunities, including the Readiness Drive program for inculcat- To develop industry-ready global human resources, we provide Human Resources and ing global response capabilities targeting young employees who opportunities for international business exchanges targeting Organizational Capabilities want to take on the challenges of international business. Employees employees, from management to younger employees, as well as opportunities to improve global business skills. A cumulative total In the IT industry, remarkable for its technological More than of 190 employees have participated in the Global Leadership advancements, diverse and talented human 110,000 Program, a discussion forum for executive trainees from around resources are indispensable for ongoing innovation SAP consultants the world. A total of 270 employees have participated in joint and ascertaining client needs and technological trends. We aim to increase the number of diverse More than 10,000 training in Europe and Japan, and a total of 85 employees have Global Leadership Program and sophisticated human resources to drive global Worldwide offshore and near-shore business, our game-changing approach, and development personnel technological innovation. More than 30,000 Diversity

NTT DATA recognizes diversity and inclusion as a management Initiatives Related to LGBT and Gender Minorities strategy for global competitiveness and promotes active participa- Our Global Compliance Policy stipulates that we “respect human tion by diverse human resources and workstyle innovations. Since rights and will not discriminate based on gender, nationality, fiscal 2012, we have focused efforts on promoting active partici- belief, or religion.” NTT DATA continually implements human Policies for Strengthening Management Resources pation by women and optimizing overall work hours through inno- rights awareness and other activities while also promoting vative workstyles. In accordance with the passage of the Act on initiatives including the development of system administration Promotion of Women’s Participation and Advancement in the and training for staff in personnel, general affairs, and recruiting. Development Workplace, NTT DATA formulated and announced the General In recognition of these efforts, we received a Silver ranking in Enterprise Action Plan (April 1, 2016–March 31, 2021), and is Pride Index 2016, Japan’s only rating index administered by engaged in the achievement of these objectives. private organization work with Pride. Selected for the Good Career Company Awards Developing Professional Human Resources Quantitative Diversity Targets NTT DATA human resource development establishes a career NTT DATA introduced the Professional Career Development Women’s Initiative Target 1 Continue to aim for a female employment rate of over 30% by plan tailored to individual employee specifications, facilitating the Program (CDP), a proprietary human resource development At the May 2017 Global Summit of Women held in Japan, the the end of fiscal 2020 Maintained at more than 30% over the last 10 years development of a diverse array of human resources through program that in fiscal 2016 certified 1,900 employees in Managing Director and CFO from NTT DATA gave a Target 2 Overall hours worked by the end of fiscal 2018 various development programs. In recognition of these efforts, accordance with 10 types and four levels of human resources. speech. As this summit was an opportunity for female leaders Aim for average hours worked per employee of 1,890 hours per year The initiative, which has been promoted since 2013, already reduced we received the Good Career Company Awards 2016 Grand This program has certified a cumulative total of more than from NTT DATA Group companies throughout the world to the average hours worked per employee to 1,910 hours in fiscal 2016 Prize from the Minister of Health, Labour and Welfare. 12,800 employees. We monitor the increase in certification gather together, we held The 1st Global Meeting of Women’s Target 3 Aim for 200 or more female managers by the end of fiscal 2020 Added 19 female managers compared to the previous year, for a total of numbers and certification level improvements, which is linked Initiative @ NTT DATA, a workshop promoting the active partici- 143 female managers to appropriate skills development management. pation of women. (Applicable number of enrolled managers, but excludes Target 4 employees) Target 4 We also promote innovative human resource development Aim for 10 or more female senior managers (Directors, organizational heads, etc.) by the end of fiscal 2020 through activities including open innovation business creation Currently, there are seven female senior managers and diverse professional human resource development that Good Career Company Awards 2016 ceremony includes cutting-edge AI and IoT domains. In addition to training approximately 4,000 security professionals Provision of Various Development Programs throughout the NTT DATA Group, we develop a large number of Organizational Capabilities Supporting Employee Skills Development sharp human resources in a variety of domains. NTT DATA offers business training to facilitate business skill Embodiment of Values improvement and technical training to boost specialized exper- The Diversity of Sharp Human Resources in the NTT DATA Group • NTT DATA Mathematical Systems: tise, with employees free to select courses attuned to their posi- Initiatives to Inculcate Our Group Vision tion and job assignment when needed. Data analysis / mathematical professionals (includes development of AI and IoT algorithms) The NTT DATA Group strives to share the values that express the principles we cherish to realize our Group Vision. We attempt to improve skills through mentoring and certifica- • NTT DATA Intellilink Corporation: Specifically, these efforts include Values Week, held annually in May to commemorate our founding, and other tion ratings by highly professional employees across the organi- Advanced professional services in the system platform area events that facilitate discussions pertaining to our values. In fiscal 2016, about 13,000 employees from over 60 cities in approximately 20 countries and regions participated in these activities. zation according to development plans from an organizational • NTT DATA Global Solutions: Global SAP integration perspective and the professionalism of individual employees.

24 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 25 Management Resources

NTT DATA Technology Foresight Tech nolog y Creating New Businesses Together with Clients, Deriving We analyze political, economic, social, and technological and Unveiling Near-Future Technology Trends trends and also engage in wide-ranging information collection Recognizing that foresight is a value provided by Leading the big data era as a NTT DATA conducts surveys and research on various trends, activities and discussions that extend to NTT DATA Group com- NTT DATA, we strive to maintain and enhance Hadoop developer company focusing on the near-future information society trends and panies as well as NTT R&D laboratories in Japan and overseas. technologies that are important management These activities include interviews with external specialists in resources, including operational know-how accu- technology trends that are expected to have a substantial influ- th worldwide various fields. Through these activities, we have identified 60 mulated over long-term client relationships, 4 ence on client businesses over the medium to long term. The advanced development and operating methods, findings of these activities are compiled in the NTT DATA core issues warranting particular attention in social and business and a variety of research results. NTT Group Received Technology Foresight report, which is released annually. The fields as well as 154 groundbreaking technologies that are evolv- the OpenStack Superuser Award from the OpenStack Foundation trends described in these reports are incorporated into manage- ing and spreading with remarkable speed. Extrapolating from ment strategies and utilized to co-create businesses together these, we have identified four information society trends and with clients. eight technology trends that we report on.

Embodiment of Values

NTT DATA Technology Trend Example Related to Precision Life Science Smart Alert Solution Using AI to Prevent Complications in Intensive Care Units Policies for Strengthening Management Resources In collaboration with Virgen del Rocío University Hospital, the largest hospital in Spain, we developed a Smart Alert Solution for the inten- sive care unit (ICU). This solution aims to prevent complications by enabling early medical intervention. AI is used to analyze patient vital data in real-time and predict complications up to two hours before they occur. Going forward, we are also planning verification in countries other than Spain. This solution will be commercialized during fiscal 2017 and deployed from Spain, South America, and North America to Global Methodology and Integrated Development Cloud hospitals in countries around the world.

NTT DATA Technology Trend Example Related to IT Infrastructure and Diversification and Services Global Integration of Group Development Methodologies result, we will use this integrated development cloud to improve Development of Technology to Alleviate Traffic Congestion Using AI In recent years, we are seeing an increasing number of projects reusability by utilizing our IT asset API, including further improve- We developed technology alleviating traffic congestion that combines camera image processing technologies and large-scale traffic simulations to predict traffic congestion and control traffic signals. Verification testing was conducted in Guiyang City, China. AI is used to where the systems are developed at multiple global bases, ments to development productivity and agility, as well as globally optimize traffic signal settings based on traffic conditions recreated through simulations using images from traffic management cameras especially among clients who have expanded their business strengthening system development governance, such as security placed at intersections. Traffic flows at test locations improved by an average of 7% and by as much as 26%. We also confirmed an globally. For this reason, the Group has integrated its system and auditing, leading to the creation of global synergies through average 6.7% improvement in traffic throughput. Going forward, we will test the commercial viability of traffic alleviation simulations development methodologies used in Japan and at overseas deployment to overseas subsidiaries. contributing to the realization of smart cities throughout the world. Group companies, as well as its project management method- Global Methodology and Integrated Development Cloud ologies, in all countries throughout the world. As a result, this enables the provision of services at a consistently high standard Defensive IT Offensive IT Utilizing the R&D Accomplishments of NTT Laboratories and the execution of projects using the same concepts and (Modernization of (Creation of innovation) enterprise system) terminology without conflict at each Group company around the Waterfall API Agile Based on the idea that NTT R&D will contribute to the develop- R&D, in support of business development by operating compa- world. In addition, this will enable the effective use of human ment of society, industry, and academia by creating world- nies. NTT DATA uses the accomplishments of these leading-edge resources and development knowledge, which we believe will NTT DATA next-generation development methodology and tools leading technologies, approximately 2,500 researchers are R&D efforts to create businesses. lead to further realization of global synergies. engaged in a wide variety of research, from basic research to

Group Development Environment Integration with the Embodiment of Values Integrated Development Cloud Multi-vendor / Multi-cloud Software defined infrastructure In addition to “defensive IT” that makes existing business and Resolving Social Issues Using a Cloud Robotics Platform Equipped with NTT Group AI Technology corevo operational processes more efficient, there is a demand for the Going forward, Japan is expected to experience a shortage of nursing caregivers and an increase in home nursing care. To resolve Available to domestic Group these social issues, NTT DATA and EnviroLife Research Institute Co., Ltd., began verification testing of a communication robot for support of “offensive IT” that creates new businesses utilizing new companies homebound seniors in May 2017. This verification testing used a cloud robotics platform equipped with NTT Group AI technology technologies including FinTech, SNS, AI, and IoT and the seam- corevo and Vstone Co., Ltd., communication robot Sota to provide interactive services using a robot. We are examining the impact less linkage between both. To meet these needs, NTT DATA promoting conversations with seniors has on lifestyle improvement. Going forward, we will promote product development using communication robots to improve senior lifestyles and alleviate burdens integrated its waterfall and agile models of development in a Expanding NTT DATA Integrated on other family members and nursing care staff and intend to commercialize this product during fiscal 2017. compatible system development environment in the cloud with the globally Development Cloud corevo: corevo is a registered trademark of NIPPON TELEGRAPH AND TELEPHONE CORPORATION in Japan and the EU. April 2017 launch of the integrated development cloud. As a Sota: Sota is a trademark of Vstone Co., Ltd., in Japan.

26 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 27 Management Resources

Brand Global IT service Partners Number of companies certified under ranking (Net sales) the business partner system The NTT DATA brand is an extremely critical management At NTT DATA, we pursue “Clients First” as one of our * resource that enables the acquisition of new business 9 th values, and strive to emphasize and deepen relationships 146 opportunities in global markets and increases profitability. with partners providing services, products, and research * As of March 31, 2017 Based on our corporate philosophy, we attempt to CMMI certification* results supporting our provision of optimal services Global Services Partnership enhance brand power through the creation and stable to clients. concluded with SAP SE operation of highly reliable systems that support social Level 5 NTT DATA Group infrastructure while achieving results in global markets. (the highest level) the first Asian company to be an SAP * Capability Maturity Model Integration (CMMI): A model created by the CMMI Institute of Carnegie Mellon University with the assistance of the U.S. State Department that expresses the service partner level of maturity of organizations undertaking system development. The model utilizes a five-point scale with Level 5 as the highest level. In addition to expressing degree of maturity by scaled levels, CMMI defines the characteristics of effective processes that satisfy each degree of maturity. CMMI is utilized by numerous corporations throughout the world as the de facto standard reference model for conducting process improvements.

Policies for Strengthening Management Resources Policies for Strengthening Management Resources

Multi-Cloud Connect Service Toward the Establishment of a Global Brand Collaborations with Global IT Companies Amazon Web Microsoft Services Azure Secure direct link from data center Under the current Medium-Term Management Plan (fiscal 2016– NTT DATA is engaging in partnerships with global IT companies 2018), we are promoting initiatives aimed at establishing a global and promoting the provision of IT services leveraging mutual Multi-Cloud brand centered on the goal of increasing our local presence strengths. As one example, in February 2016 we launched the Connect Service ( P.8 Strategy). In fiscal 2016, we realized a greater presence Multi-Cloud Connect service using a dedicated line to directly link Low-cost, NTT DATA Data NTT DATA Data highly reliable lines in eight countries including the United States, Germany, , and Amazon Web Services (AWS) and Microsoft Azure to NTT DATA’s Center () Center (Tokyo A Base) China. In particular, in the United States, which is the world’s data centers. Going forward, we will attempt to enhance our cloud NTT DATA Data largest market, with the acquisition of the former Dell Services services in response to anticipated growth in hybrid cloud and Center (Tokyo) we made significant progress towards our target of a 2% share multi-cloud needs as this technology continues to spread. NTT DATA Data NTT DATA Data Hybrid connections in each market. In addition to M&As and accumulated achieve- Center (Nagoya) Center (Tokyo B Base) ments through business activities, we are making an effort to promote our brand from a variety of angles, such as participation in the IndyCar Series including the Indianapolis 500, as well as sponsorship of The British Open Golf Championship and other events. Supply Chain Management (Business Partner System)

Responding to Human Resource Shortages and various contractual problems by deepening mutual understanding

Embodiment of Values Contributing to Improved Competitiveness with key suppliers in software outsourcing. To forge sound rela- NTT DATA conducts spending analyses related to outsourced tionships with its business partner (BP) companies, NTT DATA Participation at CeBIT 2017, an IT Business Trade Fair on a Global Scale transactions to accurately ascertain and manage its supply chain. holds Core BP and BP Presidents’ Meetings, in which people in NTT Group companies collaborated to present the NTT Group booth at CeBIT 2017, the world’s largest exhibi- Regarding outsourced software, the business partner system was the top position at companies participate. The development of tion dedicated to the IT business, which was held in Hanover, Germany. Our booth was visited by Japan Prime established to evaluate management conditions from a variety of favorable relationships with BP companies has also contributed to Minister Shinzo Abe and Germany Chancellor Angela Merkel. In addition to displaying a variety of products utilizing cutting-edge technologies, including the “Sota” com- angles, with excellent companies being accredited as business securing human resources and improving productivity and quality munication robot and “AW3D global digital 3D map,” President Iwamoto gave the keynote address at the CeBIT partner or associate partner companies. NTT DATA conducts at BP companies, which in turn has led to raising the competitive- Global Conference. mutual evaluations and interviews with major business partners to ness of the supply chain as a whole. Sota: Sota is a trademark of Vstone Co., Ltd., in Japan. AW3D: AW3D is a registered trademark of NTT DATA Corporation in Japan, the United States, and the EU. improve the quality of software development as well as prevent

28 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 29 Corporate Governance

Basic Policy Group Governance

The NTT DATA Group aims to establish a business structure that attention to maximize the profit of its shareholders when trans- Strengthening Group Governance by Establishing a Liaison In Japan, in fiscal 2013, NTT DATA increased management produces stable profits through continuous growth by carrying acting business with NIPPON TELEGRAPH AND TELEPHONE Department for Group Companies efficiency by beginning renewal of the common accounting out the mission to create new systems and values with informa- CORPORATION (hereinafter referred to as “NTT”), the parent For important matters such as business planning, internal control, system that domestic Group companies use. In fiscal 2014, tion technology for a more affluent and harmonious society, and company of NTT DATA, and the companies in the NTT Group. and compliance, NTT DATA’s basic policy is to ensure appropriate NTT DATA extended introduction of the system, which encom- also by forecasting future trends to swiftly and accurately business operations throughout the Group by instituting rules for passes approximately 70 major domestic Group companies. respond to the changing market environment, client needs and (2) Achievement of Appropriate and Swift Decision Making consultation and reporting within each Group company. Based on As a result, most domestic Group companies use a common and Business Execution the cutting-edge technology trend. this policy, the Company has established a cooperative system accounting system. This enables centralized management of Under this management philosophy, the NTT DATA Group has Decision making at NTT DATA is carried out under the supervi- through the establishment of a liaison department in NTT DATA accounting information and the securing of internal control. set the Medium-Term Management Plan from Fiscal 2016 to sion of the Board of Directors in accordance with “Authority that connects to each Group company. Furthermore, the use of this system significantly reduces mainte- Fiscal 2018, pursued business growth in regions around the Rules,” which stipulate the responsibility and authority of the Particularly in recent years, Group governance has been rein- nance and operational burdens. world, had key principles, NTT DATA: ASCEND Rise and grow President and CEO, the Senior Executive Vice President, the forced in response to the rapid expansion of overseas operations Moreover, aiming to increase the efficiency of Group manage- our global brand to enhance our brand value as a global brand Officers in charge of each segment and the Heads of each through M&A activities and other measures, such as the acquisition ment, NTT DATA introduced an in-house Group Management by strengthening our local presence and using global synergy Section or Group. For smooth and swift decision making and of the former Dell Services. Specifically, the Company is establish- Infrastructure system that visualizes Group companies’ manage- effects, and carried out the global strategy: “Game-Changing supervision in its business operations, NTT DATA has established ing a system centered around five operating regions—North ment information (in the financial and personnel fields) to domes- Approach” and “Breakthrough Technology.” the “Corporate Management Committee,” which is made up of America, EMEA (Europe, the Middle East, and Africa), APAC (Asia– tic Group companies. Through this new system, NTT DATA aims The NTT DATA Group will play an active role in overcoming the the President and CEO, the Senior Executive Vice President, Pacific), China, and Spain and Latin America—as well as business to optimize management resource allocation to reflect project various issues that face society through the appropriate provision Officers in charge of each segment and other Heads of important solutions. NTT DATA has instituted rules for consultation and characteristics, expedite business management, enhance the of various information services by the Group’s officers and Section or Group, and has prior discussions at such “Corporate reporting between the Company and Group companies in relation precision of information used for decisionmaking, and realize employees based on common sense, as well as in complying Management Committee” for effective deliberations about the to important matters such as business plans, large-scale projects, Group synergies. with laws and contracts at home and abroad and in respecting items to be resolved at the Board of Directors. In addition, NTT internal control, and compliance. international standards including those of human rights. DATA pursues appropriate and swift decision making and busi- Furthermore, NTT DATA is building a governance system that Ensuring Robust Group Governance Based on Group Under these concepts, NTT DATA is working on the following ness execution by placing Senior Vice Presidents in charge of enables the unified management of the Group while delegating Management Policies and Group Management Rules basic policies in accordance with the purpose of each principle business execution, assigning most of the authority relating to responsibility for business management to each regional integrated To optimize the Group as a whole, the NTT DATA Group estab- of the Corporate Governance Code to ensure that corporate business execution to such Senior Vice Presidents from direc- company. As part of this initiative, NTT DATA is establishing nomi- lished Group Management Policies to define the basic approach governance will effectively function: (1) to ensure transparency tors, with each Section or Group executing business operations nation and compensation committees and audit committees within to Group management. Furthermore, with respect to consultation and soundness in business management; (2) to achieve appro- independently and responsibly in accordance with the regional integrated companies’ boards of directors. Meanwhile, and reporting between NTT DATA and Group companies, Group priate and swift decision making and business execution; and (3) “Organizational Regulations.” the Group is establishing a system that facilitates the appropriate Management Rules have been established for domestic Group to implement compliance thoroughly. The purpose of working on and timely sharing of information about risks and other important companies and a Group Authority Matrix has been established (3) Thorough Implementation of Compliance such basic policies is to meet the various expectations of stake- matters of concern by building a comprehensive internal control for overseas Group companies. The rules and matrix are used in holders, including shareholders, investors, clients, business NTT DATA is determined to operate its business in accordance system that includes overseas organizations. combination with Group Management Policies to realize robust partners and employees, and to maximize enterprise value. with high ethical standards as well as compliance by setting up management of Group governance. “Global Compliance Policy,” targeted at all officers and employ- (1) Ensuring Transparency and Soundness in ees of NTT DATA Group, in order to clarify its basic policy and North America Japan Employees Employees Employees Business Management specific behavior guidelines relating to corporate ethics. To make Approx. 18,000 Approx. 21,000 Approx. 34,500 NTT DATA strives to disclose information in a just, fair and timely such business operation effective, NTT DATA considers it neces- EMEA & Latin America APAC manner in accordance with the “Disclosure Policy,” based on the sary to implement a continuous educational campaign to pro- Employees Employees “Disclosure Guidelines.” Such disclosure is important in that it mote the awareness of such ethics and compliance. Therefore, it Approx. 31,000 Approx. 5,500 enables the market to appraise NTT DATA appropriately. For this has been holding training sessions on compliance targeted at reason, NTT DATA holds a meeting for explanation of financial employees and conducting employees’ attitude surveys. Aiming 51 countries 210 cities 110,000 + results when financial results are announced quarterly, and often for more openness in its corporate culture, NTT DATA has placed and regions professionals holds other meetings for domestic and international investors reception desks for “the Whistle Line,” which is cross-sectional in and analysts, in order to ensure transparency in business man- the Group, as an internal and external point to receive any decla- agement. To reinforce the function of supervising and auditing ration, whether anonymous or named. NTT DATA ensures that Strengthen collaboration among Group companies, enhance Group governance the fairness in business execution, NTT DATA places outside any declarer to the reception desk through “the Whistle Line” is NTT DATA Services NTT DATA EMEA NTT DATA APAC NTT DATA China everis Business Solutions directors and outside audits to supervise and audit the Board of not unfavorably treated because of his or her declaration. Directors and the Audit & Supervisory Board and to ensure soundness in its business management. NTT DATA also pays

John McCain Patrizio Mapelli Tetsu Sato Tadashi Uhira Benito Vázquez Norbert Rotter North America EMEA & Latin America China & APAC EMEA & Latin America

30 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 31 Risk Management

Policy Global-Control Risks The NTT DATA Group seeks to ascertain all risks associated with Board of Directors decided to delegate considerable power to Global-control risks with the potential to impact the entire Group are identified by the Internal Control Committee by incorporating business activities to minimize the frequency of occurrence of sector heads. This measure allows proper understanding of and opinions from outside specialists and adopting a broad perspective encompassing factors such as changes in social trends. these risks and limit their impact on operations should they prompt responses to risks relating to client relationships and In 2016, we continued selecting the same risks as in the previous fiscal year as a medium- to long-term effort spearheaded by NTT materialize. To facilitate this effort, in 2002 we appointed an market environments. DATA’s Head Office. officer in charge of supervising and promoting risk management Risk Management Structure NTT DATA Global–Control Risks from a Companywide perspective.

In addition, risk management promotion officers were Board of Directors Audit & Supervisory Board Material Risks Major Improvements, etc. Initiatives appointed to the Risk Management Division as well as other • Continue enhancing countermeasures divisions and Group companies to enable them to respond President and CEO (Corporate Management Committee) • Promote Companywide security measures (targeted attack emails, etc.), con- Information leakage for ever-increasing security risks proactively and independently to various risks. (personal / confidential duct cyber-attack response drills, review response to malware mass infection, information) • Strengthen preparedness for advanced Special and provide shared infrastructure for security NTT DATA defines material risks, and reviews progress toward Internal Control Risk Management cyber-attacks focused on public Response Cyber-attacks Committee Supervising Officer • Expand security personnel training / qualifications addressing these and achieving related targets, with the results Team institutions of such reviews being reflected in various measures. Formed if material risks The Internal Control Committee convenes twice a year to Internal Committees Internal Audit Department arise • Review and consider global integrated audit items Accounting fraud • Expand global unified auditing, • Conduct full-scale risk indication auditing, consider deployment at Group discuss measures pertaining to the reduction of risks and evalu- Risk Management Division Monitoring (including window connect to risk indication auditing companies including overseas ate their effectiveness. The results of these evaluations are dressing) • Stimulate awareness through training reported to the Corporate Management Committee as well as Organizations responsible for implementation the Board of Directors. Group companies, Promotion officers • Continue strengthening compliance • Conduct training regarding bribery risk management Bribery Since the NTT DATA Group provides various services world- in each division promotion officers education • Create global compliance policy guide wide to a wide range of clients and industries, each business unit has its own unique business environment. Therefore, the

Risk Management Methods NTT DATA identifies risks that may impact its Head Office, the potential to impact the entire Group are defined as Region-Control Risks regional integrated companies, etc., and other companies on an “global-control risks,” and are managed on a Groupwide basis. Region-control risks managed independently by regional integrated companies define material risks based on approximately 40 risk individual basis, and formulates countermeasures accordingly. In this manner, the Company is practicing stringent and compre- candidate items in each region that are evaluated and improved in light of material risk countermeasure implementation and risk High-level divisions effectively manage the measures in place at hensive risk management. occurrence status. organizations under their jurisdiction by analyzing and evaluating Region-control risks are positioned as key risks for regional their implementation status. Groupwide measure implementation integrated companies that are evaluated and improved in light Region-Control Risks Establishment Process Image status is analyzed, evaluated, and monitored by the Risk of material risk countermeasure implementation and risk Approx. 40 Risk Risk Evaluation Results Material Risks Management Division. In addition, risks determined to have occurrence status. Candidates Leakage of customer / employee information Risk Management Categories ‌ Leakage of customer / Leakage of customer / Very large employee information employee information Define five biggest Analyze Groupwide risks and NTT DATA Large material risk items ‌Cyber-attacks establish countermeasures at each company Problem projects Degree System malfunctions Head Office Global-Control Risks Evaluate and analyze risk of Risks that significantly impact the Group’s overall brand management status at regional impact Medium Natural disasters integrated companies (including the impact of climate change)

Small Inappropriate outsourcing

Japan North EMEA APAC China Business everis Analyze risks and establish (NTT DATA) America (EMEA) (NDAP) (NDCI) Solutions (everis) countermeasures for regional Low Medium High Very high integrated companies Regional (NDI) (itelligence) Likelihood of occurrence integrated Evaluate and analyze risk companies, etc. Region-Control Risks management status at other Select and evaluate material risks and establish PDCA cycles at individual bases companies

NTT Material Risk Countermeasures DATA Example: ‌‌ Leakage of customer / employee information Analyze risks and establish Evaluation / Individual countermeasures for other Improvement Logical measures: Improved security education companies Risks faced by other companies on an individual basis companies Technical measures: More stringent security quality Revision of risk Monitoring of countermeasure standards Formulation of material candidates implementation status and risk countermeasures risk occurrence incidents

32 CORPORATE PROFILE 2017 CORPORATE PROFILE 2017 33 Information regarding CSR, R&D, and corporate governance, along with detailed financial data of the NTT DATA Group, is available at the following websites:

CSR (Corporate Social Responsibility) http://www.nttdata.com/global/en/csr/

NTT DATA Technology Foresight http://www.nttdata.com/global/en/insights/foresight/

Investor Relations http://www.nttdata.com/global/en/investor/index.html

オンプロダクト-スタンドードタイプ 英語版 オンプロダクト-ミニラベル 英語版（印刷スペースが無い場合）

Corporate Governance http://www.nttdata.com/global/en/investor/library/cg-report/index.html Non-VOC インキロゴ使用ガイド Annual Report and some other financial information http://www.nttdata.com/global/en/investor/library/annual-reports/index.html 1C

Non-VOC インキとは？

Non-VOCインキは、構成成分中の高沸点石 油 系 溶 剤を1％ 未 満 に抑え たインキで 、 植物 油 インキよりもさらに進 んだ環 境にやさしいインキです。

1C ロゴの 使 用カラー

プロセス 4C バックに色 が入る場 合 NTT DATA Corporation ミドリ - 01 C50 Y10 0 Toyosu Center Bldg., 3-3, Toyosu 3-chome, Koto-ku, Tokyo 135-6033, Japan ミドリ - 02 4C Telephone: +81-3-5546-8202 C10 0 M 25 Y10 0 K 25 URL: http://www.nttdata.com/

単色

スミ - 01 K50 4C スミ - 02 K10 0 Printed in Japan

ロゴの 最小サイズ 色指定 / 特色 : Pantone 626C CMYK : C100 M60 Y100 K20 公和印刷株式会社

印 刷 上 、 及び 判 読 上 の 問 題 を 避 けるた め に 、 10 mm ロゴのサイズが W10mmより小さくならな い よ うにして下さい 。

アイソレーション

ロゴが独 立して見えるように、ロゴの周囲に約 アイソレーションゾーン 1 つ 分 以 上 の スペ ース を 設 けて下さい。 Company Information (As of March 31, 2017) Directors, Audit & Supervisory Board Members, and Senior Vice Presidents (As of July 1, 2017)

Company Name Number of Employees at Fiscal Year-End Directors NTT DATA Corporation (People) 120,000 ‌Representative Director, ‌Representative Director and Representative Director and Representative Director and Head Office President and Chief Executive Officer Senior Executive Vice President Senior Executive Vice President Senior Executive Vice President

Toyosu Center Bldg., 3-3, Toyosu 3-chome, 90,000 Toshio Iwamoto Yo Honma Eiji Ueki Kazuhiro Nishihata Responsible for Japan & Asia Region Responsible for Corporate Strategy, Responsible for Global Marketing, Koto-ku, Tokyo 135-6033, Japan Human Resource Management, Finance Americas & Europe Region, (CFO), Investor Relations, Risk North America Segment, Telephone: +81-3-5546-8202 60,000 Management (CRO), Public Relations, EMEA & LATAM Segment Technology Strategy (CTO) and, Date of Establishment Information Security (CISO) 30,000 May 23, 1988 Director and Executive Vice President Director and Executive Vice President Director and Executive Vice President Director and Executive Vice President Common Stock 0 Tsuyoshi Kitani Keiichiro Yanagi Hiroyuki Aoki Shigeki Yamaguchi FY 2012 2013 2014 2015 2016 ¥142,520 million Head of Technology and Innovation Head of HR Headquarters Responsible for Public & Social Responsible for Enterprise & Solutions Consolidated 61,369 75,020 76,642 80,526 111,664 General Headquarters and ESG Promotion Department Infrastructure Segment Segment, China & APAC Segment Fiscal Year Non-Consolidated 10,804 11,000 11,110 11,213 11,227 Note: Employees seconded from NTT DATA to other companies are not included, but employees seconded Director and Executive Vice President ‌Director Director ‌Director April 1 to March 31 of the following year to NTT DATA are included in the number of employees. Tooshi Fujiwara Yukio Okamoto Eiji Hirano Takashi Ebihara Independent Auditors Responsible for Financial Segment Outside Director*1, Independent Director*3 Outside Director*1, Independent Director*3 KPMG AZSA LLC

Organizational Structure (As of July 1, 2017) Audit & Supervisory Board Members

Clients Standing Audit & Standing Audit & Standing Audit & Supervisory Board Member Supervisory Board Member Supervisory Board Member Audit & Supervisory Board Member Business Units and Group Companies Yukio Ishijima Tetsuro Yamaguchi Akio Nakamura Rieko Sato Outside Audit & Supervisory Board Outside Audit & Supervisory Board Outside Audit & Supervisory Board Outside Audit & Supervisory Board Public Sector 1 Public Sector 2 Telecom & Utility Business Sector First Financial Sector Second Financial Sector Third Financial Sector Fourth Financial Sector IT Services & Payments Sector Manufacturing IT Innovation Sector Business Solutions Sector China & APAC Sector North America Sector EMEA & LATAM Sector System Engineering Headquarters Purchasing Department Management Office Information Technology Quality Assurance Department Headquarters Research and Development Office Intellectual Property Member*2, Independent Director*3 Member*2 Member*2, Independent Director*3 Member*2, Independent Director*3

Executive Vice President

Sachihiko Okimura Head of Third Financial Sector

Senior Vice Presidents

Internal Audit Department Internal Strategy Office Public Relations Department ESG Promotion Department HR Headquarters Finance Department Finance Office Investor Relations and Promotion Office Environmental Management Global Marketing Headquarters General Headquarters Technology and Innovation John McCain Koji Ito Takashi Nakamura Masanori Chief Executive Officer of Head of North America Sector Head of Finance Department Head of Second Financial Sector NTT DATA Services Head of EMEA & LATAM Sector Shinichi Usui Ken Tsuchihashi Shunichi Takeuchi Hisashi Matsunaga Head of Public Sector 1 Chair of the Board, NTT DATA EMEA LTD. Head of Telecom & Utility Business Sector Head of First Financial Sector Tetsu Sato Hidenori Chihara Tadashi Uhira Motonobu Isoya President and CEO of NTT DATA Asia Head of Public Sector 2 Head of China & APAC Sector Head of Manufacturing IT Innovation Pacific Pte. Ltd. Chair of the Board, Sector NTT DATA (CHINA) Co., Ltd. Isao Arima Chair of the Board, Yutaka Sasaki Corporate Management NTT DATA (CHINA) INVESTMENT Co., Ltd. Shinichiro Miyake Head of IT Services & Committee Chair of the Board, Head of Business Solutions Sector Payments Services Sector Office for Audit & Supervisory NTT DATA Asia Pacific Pte. Ltd. Head of Fourth Financial Sector Board Members President and CEO

*1 Yukio Okamoto and Eiji Hirano are outside directors pursuant to Article 2, Paragraph 15 of the Companies Act. Audit & Supervisory Audit & Supervisory Board of Directors *2 Yukio Ishijima, Tetsuro Yamaguchi, Akio Nakamura, and Rieko Sato are outside Audit & Supervisory Board members pursuant to Article 2, Paragraph 16 of the Companies Act. Board Members Board *3 NTT DATA has designated Yukio Okamoto, Eiji Hirano, Yukio Ishijima, Akio Nakamura, and Rieko Sato as independent directors in accordance with the listing regulations of the and notified it.