CITY OF BAGO CITIZEN’S CHARTER THIRD EDITION 2017
Home of Historical & Natural Treasures
Republic of the Philippines City of Bago OFFICE OF THE CITY MAYOR
M E S S A G E
Greetings to our constituents and others who come to the Local Government Unit of Bago City!
You and I understand why governments exist. We know that government’s prime reason for existence is to serve the people. All the government’s bureaus, departments, instrumentalities have been devised to bring service to the people in the fastest, most affordable and effective way possible. It follows that we in the different echelons of the government understand that we are here to deliver services reflective of the government’s mission to serve.
To be sure that you enjoy the services you need and deserve, this Citizen’s Charter has been rewritten and revised to be more comprehensive and useful to you, your family and friends. Here you will easily find the offices where you can avail of the services you need plus very simple easy steps to follow so you can conclude your transaction in the easiest way and fastest time possible.
We hope you will make use of this Citizen’s Charter and endorse it to your fellow Bagonhon. Together let us make our City a model of transparent, responsive and compassionate local government unit whose commitment is the best for all of you. This we can together as we hand in hand work in quest for the best.
Go Bago!
NICHOLAS M. YULO City Mayor
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Republic of the Philippines City of Bago OFFICE OF THE SANGGUNIANG PANLUNGSOD
M E S S A G E
The coming up of this Bago City Citizen’s Charter Third Edition will serve as guide to the clientele in the conduct of transactions with the local government, and as monitoring tool to determine the efficiency and effectiveness of government service in our City. This initiative is considered as among the most important measures of the City Government which your Sangguniang Panlungsod provides legislative support to ensure that the ends it seeks to achieve are realized. To the Bagonhons, read and demand the same from every employee of the local government as a matter of right, as it is the repository of the commitment of the officials and bureaucracy of your City in ensuring that an honest and dignified governance is made available to our people, and is testimonial to the unending quest of this administration to offer prompt, efficient and sincere service. To the bureaucracy, this book outlines each and every service pledge offered by the different Offices of the local government, and it is my fervent hope that with our sincere efforts toward its compliance, at the end of each working day, we will be able to proudly claim that we deserve our calling as public servants. As one City and people, let us continue to offer our concerted efforts in making Bago City the model of excellence in local governance. Go, Bago! . Bago City, Philippines.
RAMON D. TORRES City Vice Mayor
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Republic of the Philippines City of Bago Office of the City Mayor Human Resource Management Division
FOREWORD
This Guidebook is a product of the collaboration of the minds and commitment to service of the men and women of the City Government of Bago who took part in several workshops conducted for the purpose of crafting this document. This is likewise a continued manifestation of the dedication of your local government in the promotion of transparency and in providing quality service to its clientele. This document will communicate, in simple terms, information on the different services provided to the public including service standards or pledges as well as the step-by-step procedure for availing a particular service and the guaranteed performance level that clients may expect for that service.
The crafting of the Citizens Charter 3rd Edition likewise reconfirms this agency’s objective of promoting good governance through providing prompt, adequate and quality service to the Bagonhons and our clients. In this sincere endeavor, your City Government highlights its interaction with its people through simplified and reflective work processes allowing the public more access to this vital information towards improved dealings with the government.
With the cooperation of the people of Bago City and our clients, to whom this document is offered, we hope to realize our pledges towards a more responsive, competent and effective City Hall.
TRICIA Y. MATTI HRMO IV/City Administrator-Designate
iii BRIEF PROFILE OF BAGO CITY
Brief History Bago City was founded by an Agustinian priest named Father Geronimo Marin on June 24, 1575, coinciding with the feast day of St. John the Baptist. According to the manuscript of a Spanish Historian Diego de Povedano, the community was named after a large tree called “Bago” under which a native prince Mapagic died. But in another version, the place got its name from a shrub called “bago-bago” which was abundantly growing along the banks of the river, which was later called Bago River. In the year 1800, Bago became a “pueblo” or town after the Spanish authorities had granted the petition of the settlers’ descendants coming from Panay. Bago finally became a City on February 19, 1966 by virtue of R.A. Act No. 4382 with Hon. Manuel Y. Torres as the hold-over Mayor from his election in 1959.
Location/Boundaries Bago City is in the fourth district of Negros Occidental Western part of Negros Island, 123 degrees longitude, 10 degrees latitude 21.5 kms. from Bacolod City, the capital of Negros Occidental Bounded on the north by Bacolod City and Murcia, on the northwest by Guimaras Strait, on the southwest by Pulupandan and Valladolid, on the east by the cities of San Carlos and Kanla-on and on the south by La Carlota City.
Political Subdivision Bago City is composed of 24 brgys; 16 of which are rural and 8 are urban Urban barangays based on NSO 2000 Census are, Abuanan, Atipuluan, Caridad, Balingasag, Don Jorge Araneta, Ma-ao , Poblacion and Taloc Brgy. Ilijan, with a distance of 30.50 kms. from the city proper is the farthest barangay
Land Area Bago City has a total land area of 40,210.00 ha. 3,651.7150 ha. belong to Mt. Kanlaon Natural Park Brgy. Bacong has the biggest land area with 4,827.0350 hectares Brgy. Poblacion has the smallest land area with 311.5044 hectares Bago City has 1,100 has-water area and 15 kms. coastline
Population First recorded population was 23,630 in 1903 2010 census showed Bago City has a population of 163,045 2010 census showed Bago City has a Household Population of 36,078 Urban population is 68,359 (NSO 2010 Census) Rural Population is 94,686 (NSO 2010 Census) Population Density is 405 persons per sq. km. Brgy. Ma-ao has the biggest population of 15,525 Brgy. Bagroy has the lowest population of 1,494
Economy Income 2016 Income - Php 725,642,827.61 20% Development Fund - Php 126,143,047.20 Farming & Fishing are the main source of income of the people Employment and business are the other sources of income
iv CITY OFFICIALS
City Mayor - Hon. Nicholas M. Yulo City Vice Mayor - Hon. Ramon D. Torres
Sangguniangn Panlungn sod Members:
Hon. Ma. Josefa Y. Matti Hon. Andrew Martin Y. Torres Hon. Carlos E. Monndia Hon. Jorge AgA ustin A. Araneta Hon. Mae C. Javellana Hon. Cleo F. Gaudite Hon. Allan C. Galunan Hon. Danilo U. Famoso Hon. Jozsef Mark Dexter M. Somcio Hon. Sergio T. Piansay, ABC President
CITY GOVERNMENT DEPARTMENT HEADS AND CHIEFS OF OFFICE
Dr. Allan N. Abayon - Medical Officer IV / Officer-In-Charrge, Bago Citty Hospital Mrs. Ruby V. Abellar, CPA - City Accountant MrM s. Felicitas S. Acosido, PhD - City Cooperative Officer Mrs. Yolanda P. Barcenilla - Population Program Officer IV Engr. Edwin V. De Nicolas, MDM - City Planning and Dev’t. Coordinator Mrs. Rebecca C. Espende - Locaal Civil Registrar Mr. Carlito D. Indencia - City Agriculturist Engr. Joenil B. Lavadia - City Engineer Atty. Aaron R. Lirazan - City Legal Officer Miss Tricia Y. Matti, MGS - Human Resource Mgt. Officer IV / City Administrator-Designate Dr. Ferdinand Ramon M. Mayoga - City Health Officer Mr. Vicente D. Mesias - SEMS/ City Secretary-Desiggnate Mrs. Ma. Elena Y. Millevo - City Social Services and Dev’t. Officer Engr. Leo L. Pahilanga - General Services Officer-Designate Dr. Gorgonio T. Parroco, PhD. - College Administrator Mr. Cornelio E. Segundino - Officer-In-Charrge, City Treasurer’s Office Dr. Martin Samuel Manuel E. Torres - City Veterinarian Mr. Ernesto E. Varrera - City Budget Officer Engr. Ranier Martin G. Villanueva - City Assessor
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VISION
A culture-rich and ecologically-balanced Bago City where wealth is shared by its empowered and self-reliant citizenry living in aan agri-industrial economy under a responsive and accountable governance.
MISSION STATEMENT
“To improve the quality of life of every Bagonhon through sustainable development and good governance.”
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BAGO CITY TO BACOLOD CITY BACOLOD TO HOSPITAL N
BRGY.
TO BACOLOD CITY BACOLOD TO BALINGASAG BACOLOD SOUTH - KABANKALAN NATIONAL RD. NATIONAL KABANKALAN - SOUTH BACOLOD BUREAU OF FIRE PROTECTION REGISTER OF DEEDS BRGY. BACIWA HALL OF JUSTICE BUREAU OF JAIL MANAGEMENT AND PENOLOGY SAMPINIT BRGY. POLICE HEADQUARTERS 12
LAG-ASAN
10 COMPLEX SPORT SPORT
BAGO CITY COLLEGE TO KABANKALAN CITY KABANKALAN TO
S I B U D C R E E K 8 OFFICE
RAMON Y. TORRES BAGO CITY
ELEM. SCHOOL NATIONAL HIGHSCHOOL
CITY AGRICULTURIST MILABO
CENECO
DE LA RAMA LA DE
PUBLIC CAMANSI ARANETA STREET NATIONAL RD. NATIONAL STREET ARANETA
MARKET 13 4 5 2
G E N. L U N A ST. S T RSARMIENTO E E T MATTI ST. MATTI DPWH
3 R I Z A L S T R E E T TORRES ST. TORRES
B O N I F A C I O S T R E E T 1 14 PUBLIC PLAZA BRGY. 7
POBLACION YULO ST. YULO 15 OFFICE 1 - GONZAGA / GEN. LUNA ST. 2 - GEN. LUNA ST. GATE 2, B.C.E.S. 3 - 2 nd ST. / 4th 4 - ARANETA ST. / 4th 5 - ARANETA ST. GATE OF DIVISION OFFICE 6 - PUNTA PLAYA 18 M. BEFORE PROPER 7 - RIZAL ST. / YULO 8 - GEN. LUNA ST. NEAR R.T.N.H.S. GATE 2 9 - HOSPITAL 10 - BAGO CITY COLLEGE 11 - CROSSING HIGHS CHOOL 12 - JUSTICE COMPLEX 13 - CAMANSI / BONIFACIO ST. 14 - RIZAL / MATTI ST. 15 - TOURISM OFFICE "BALAY NI ( HISTORICAL LANDMARK ) LEGEND : GEN. JUAN A. ARANETA COMPOUND BANTAYAN PARK CITY VETERINARIAN BAGO CITY HALL BAGO CITY DIRECTORY MAP TOURISM OFFICE
ix Table of Contents
Messages i Foreword iii Brief Profile of Bago City iv City Officials, Dept. Heads & Chiefs of Offices v Vision & Mission Statements vi City Hall Floor Plan vii Bago City Directory Map ix Bago City Top Frontline Services 1 Classification of Services 2 General Public Service 3 CITY MAYOR'S OFFICE 4 Functional Statements 5 Service Procedures Applying for Volunteer Service, On-The-Job Service of the City Gov't. of Bago 10 Request for Volunteer/OJT Certificate 11 Applying for a Casual Job-Order Employment (Rotation Basis) 13 Filing a Complaint Against Government Workers 15 Applying for a Job Position in the City Government of Bago 18 Securing Pre-Marriage Counseling (PMC) Certificate 20 Suppliers/Contractors Accreditation 22 Borrowing of Book(s) or any Reading Material(s) 24 Applying for Membership 25 Granting of Cash Advances - Special Programs from GF, SEF & TF 26 Securing a Mayor's Certification/Clearance 28 Availment of Tax Credit Through Property Donation 29 Use of Government Facilities 31 Securing Certification to Transport Lumber and/or Other Forest Products 33 Request for Site Inspection Prior to Mayor's Permit Issuance 34 Issuance of Permit on Cutting of Trees 36 Request for Collection of Garbage 37 Request for Grass Cutting Services 38 Pollution Control and Environmental Law Enforcement 39 Performance Pledges 40
x OFFICE OF THE SANGGUNIANG PANLUNGSOD 45 Functional Statements 46 Service Procedures Request for a Copy of Resolution, Ordenances & other Legislative Documents 49 Request by a Citizen or by an Agency that a Resolution or Ordinance be passed 51 for the General Welfare of the City and its Inhabitants Filing a Complaint / Administrative Investigation Against Elective Barangay 53 Officials Filing a Complaint Against PNP Personnel 55 Issuance of PLEB Cleanrance to PNP Personnel 57 Application for Accreditation for membership in the Local Special Bodies 58 Performance Pledges 60 CITY PLANNING & DEVELOPMENT OFFICE 61 Functional Statements 62 Service Procedures Issuance of SEP / Maps / Data 63 Securing Lot for Resettlement in Bago City Housing Program 64 Issuance of Locational Clearance (for Conforming Projects) 66 Issuance of Preliminary Approval and Development Permit for Approved 68 Subdivision and Condominium Project Issuance of Zoning Certification 72 Performance Pledges 73 CITY BUDGET AND MANAGEMENT OFFICE 78 Functional Statements 79 Service Procedures Assistacne for Barangay Budget Perparation 80 Performance Pledges 82 CITY TREASURER'S OFFICE 83 Functional Statements 84 Service Procedures Securing a Community Tax Certificate (Cedula) 85 Issuance of Tricycle Franchise Permit 86 Business One-Stop Shop (BOSS) Registration of All New and 88 Old Business Applicants Payment of Real Property Tax 90 Issuance of Business Permits for New and Renewal Applicants 92 Securing a Business Permit for PUJ's, PUB's and Tricycle Operators 94 Performance Pledges 96
xi OFFICE OF THE CITY ACCOUNTANT 98 Functional Statements 99 Service Procedures Grant of Special Cash Advance for Field Activity Expenditure 100 Liquidation of Special Cash Advance for Feild Activity Expenditure 102 Performance Pledges 103 CITY CIVIL REGISTRAR 105 Functional Statements 106 Service Procedures Registration of Birth, Marriage and Death 107 Registration for Change of First Name and Correction of Clerical Error 109 Registration for Correction of Clerical Error of Gender/Sex and in the 111 Month & Day in the Date of Birth Performance Pledges 113 GENERAL SERVICES OFFICE 114 Functional Statements 115 Service Procedures Availment of Refund for Retention Money/Performance Security 116 Availment of Payment for Delivery of Goods and/or Services 118 Performance Pledges 120 OFFICE OF THE CITY ASSESSOR 121 Functional Statements 122 Service Procedures Assessment for the Transfer of Ownership of Real Property 123 Issuance of Declaration of Real Property Value (DRPV) 126 Issuance of Certificate of Total Land Holdings 128 Issuance of Certificate of No Real Property 129 Performance Pledges 130 CITY LEGAL OFFICE 132 Functional Statements 133 Service Procedures Availment of Legal Advice and Opinion 134 Notarize Official and Legal Documents 135 Performance Pledges 136
xii OFFICE OF THE CITY ENGINEER 137 Functional Statements 138 Service Procedures Application for Building and Occupancy Permit 139 Application for Temporary Electrical Permits 145 Application for Annual Inspection of Buildings for Business Permits 148 Rental of Heavy Equipment 153 Sale of Burial Lots or Lease of Condo Niches and Burial Lots at the 156 City Cemeteries Performance Pledges 158 SENIOR CITIZEN'S AFFAIRS OFFICE 160 Securing Senior Citizen's ID and Booklet 161 Social Services 163 BAGO CITY COLLEGE 164 Functional Statements 165 Service Procedures Issuance of Transcript of Record 167 Enrollment 169 Performance Pledges 173 CITY HEALTH OFFICE 174 Functional Statements 175 Service PProcedures Applying for a Sanitary Permit 180 Securing Health Cards / Certificate 182 Request for Permit to Exhume 184 Request for Permit to Transfer Cadaver 186 Securing Medical Certificate 188 Issuance of Death Certificate 190 Availing of Medical Consultation (Non-Emergency) at the City Health Office 192 Availment of Dental Extraction and Consultation 194 Availing of Laboratory Examination (Simple Urinalysis, Stool Exam, CBC & 196 Sputum Examination Performance Pledges 197 BAGO CITY HOSPITAL 198 Functional Statements 199 Service Procedures Out-Patient Department Consultation 200 Laboratory Examination 203
xiii Admission to Hospital 205 Emergency Care 207 Discharging Patient from City Hospital 209 Securing Promisory Note for Hospital Bill 211 Performance Pledges 212 CITY SOCIAL SERVICES & DEVELOPMENT OFFICE 216 Functional Statements 217 Service Procedures Financial Assistance to Indigent Walk-In Clients for Medical/ Burial Needs 220 Preparation of Social Case Summary Report & Referrals to client needing 223 Financial, Educational, Medical, Burial and other Welfare Assistance Applying for Computer Literacy Program (Scala Program) 224 Issuance of Person with Disability (PWD) ID Card & Purchase Slip Handbook 226 (RA9442) Social Pension for Indigent Senior Citizens 227 Emergency Assistance for Typhoon, Flood & Fire Victims 229 Availment of Solo Parent ID Card 230 Availment of PhilHealth Para sa Masa ID Card 231 Application for Permit for Minors Travelling Abroad (MTA) 232 Performance Pledges 233 DISASTER RISK REDUCTION & MANAGEMENT OFFICE 236 Emergency Response Call Service 237 Request for Certification as Non-Flood Prone Areas 238 Economic Services 239 OFFICE OF THE CITY AGRICULTURIST 240 Functional Statements 241 Service Procedures Issuance of Certification on Crop Damage 243 Availment of Certified Palay Seeds Subsidy 244 Issuance of Fishing License / Permit 246 Performance Pledges 249 OFFICE FOR VETERINARY SERVICES 251 Functional Statements 252 Service Procedures Slaughtering of Animals 25 Animal Vaccination 255 Releasing of Impounded Dogs 257 Consultation, Treatment of Small and Large Animals 259
xiv Artificial Insemination Program for Large Animals (Carabao & Cattle) 260 Performance Pledges 262 CITY COOPERATIVE OFFICE 263 Functional Statements 264 Service Procedures Availment of Technical Assistance in Organizing Cooperative 266 Availment of Capacity-Building Training for Cooperatives 268 Availment of Livelihood Skills Training 269 Availment of Technical-Vocational Education & Training (TVET) 270 Availment of Technical Assistance on Product Development 272 Performance Pledges 273 CITY MAYOR'S OFFICE-Tourism Arrairs Office 277 Booking and Use of Resort Facilities 278 CITY MAYOR'S OFFICE-City Investment Promotion Center 280 Availing the Investment Incentives in Bago City 281 Technical Assistance Provided for those Applying for Bussiness Permit to 285 Operate in the City of Bago Customer Feedback Form 286 Complaint Form & Commendation Form 287 Directory of Offices 288
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CITY GOVERNMENT OF BAGO
TOP FRONTLINE SERVICES
1. Medical Consultation (City Health Office and Bago City Hospital) 2. Registration of Birth, Marriage and Death (Local Civil Registrar) 3. Financial Assistance to Indigents and Case Study and Referrals (City Social Services & Dev’t. Office) 4. Laboratory Examination (City Health Office and Bago City Hospital) 5. Disaster and Emergency Response (Disaster Risk Reduction and Management Office) 6. Dental Consultation and Extraction (City Health Office) 7. Issuance of Community Tax Certificate (City Treasurer’s Office-License Section) 8. Issuance of Business Permit (City Treasurer’s Office) 9. Issuance of Franchise (City Treasurer’s Office) 10. Issuance of Building & Occupancy Permit (City Engineer’s Office) 11. Issuance of Declaration of Real Property Value and Certification (City Assessor’s Office) 12. Meat Inspection Service (Office for Veterinary Services-Slaughterhouse) 13. Enrollment and Payment of School Fees (Bago City College) 14. Issuance of Transcript of Records (Bago City College) 15. Issuance of Land Use & Zoning Clearance/Certiification (City Planning & Dev’t. Office) 16. Technical/Vocational Training Courses (Technology & Livelihood Dev’t. Center) 17. Securing Pre-Marriage Counseling Certificate (City Mayor’s Office-PopCom) 18. Vaccination of Animals (Office for Veterinary Services)
1 CLASSIFICATION OF SERVICES
GENERAL PUBLIC SERVICES City Mayor’s Office Bids and Awards Committee Secretariat (BAC) Human Resource Mgt. Office (HRMO) Information Center for the Environment (ICE) Administrative Services City Library PopCom Sangguniang Panlungsod Office City Planning and Development Office City Budget and Management Office City Treasurer’s Office City Accounting Office Local Civil Registrar General Services Office City Assessor’s Office City Legal Office City Engineer’s Office Senior Citizen’s Affairs Office
SOCIAL SERVICES Bago City College City Health Office Bago City Hospital City Social Services and Dev’t. Office City Mayor’s Office Disaster Risk Reduction & Management Office (DRRMO)
ECONOMIC SERVICES City Agriculture Office Office for Veterinary Services City Cooperative Office/TLDC City Mayor’s Office Tourism Affairs Office Investment Promotions Center
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GENERAL PUBLIC SERVICES
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Office of the City Mayor (CMO)
4 CITY MAYOR’S OFFICE
Your City Mayor’s Office is the lead agency of the Local Government of Bago City. As the model office of the City Government, it is committed to respond to you, the public and the employees, who seek this Office’s services in the fastest time possible, in the most courteous manner, and in the most adequate way.
Under the City Mayor’s Office are different divisions and sections which are ready to serve you. Please read on and be guided as to the services you may avail of, the persons you may contact, and their telephone numbers.
You can come for the services you need from Monday to Friday at 8:00 AM to 5:00 PM in all offices.
A. The Human Resource Management Office (HRMO)
Clientele: City Employees, the Public
Services Available:
. Certification of Employees’ Service Records . Preparation of Appointments, Employment Records . Leave Administration . HRD Interventions (Trainings, Evaluations, Interviews, etc.) . Liaisoning with GFIs and Loans Processing . Extending On-the-Job Trainings (OJTs)
Contact Person : Miss Tricia Y. Matti, HRMO IV Telephone No. : 4610-807 / 454-0435 Office Location : Right Wing, 2nd Floor, City Hall
B. The City Population Office
. Formulate measures for consideration of the Sangguniang Panglunsod and provide technical assistance and support to the mayor in carrying out measures to ensure delivery of basic services and adequate facilities relative to the integration of the population development principles and in providing access to said services and facilities. . Develop, integrate and implement plans and strategies on population development. . Implement the constitutional provision relative to population and development and promotion of responsible parenthood.
5 . Establish and maintain data bank for program operations, development planning and educational programs. . Implement training programs responsive to the cultural heritage of the inhabitants.
Clientele: Couples about to marry, young people who need counseling, researchers, students.
Services Available: . Information, Education, and Information/Data on Population . Counseling on Reproductive Health, Family Planning and Responsible Parenthood . Pre-marriage Counseling (PMC) . Issuance of PMC Certificate . Livelihood Assistance Program Support
Contact Person: Mrs. Yolanda Barcenilla, Population Program Officer IV Telephone No. 4610-891 Office Location: Nutrition Bldg., City Hall Compound
C. The City Tourism Office
Clientele: Local and Foreign Tourists, Researchers
Services Available: . Reservations to the City Resorts and Museum – the Buenos Aires Mountain Resort, the Kipot Twin Falls, the Rafael Salas Park and Nature Center, and the Balay ni Tan Juan City Museum . Providing Information related to the Resorts and other Tourist Attractions of the City . Marketing and Promotions of the Tourist Attractions . Assistance to Guests while in the City . Accommodation of Guests in the Different Resorts . Provides tour-guiding . Facilitates affairs, local festivities, celebrations and City fiestas . Establishes local and international linkages
Contact Person: Mrs. Rosseni G. Mina, Senior Tourism Operations Officer Telephone No. (034) 4610-540 / 4611-028 Office Location: Bantayan Park, Brgy. Poblacion
6 D. The City Information Section
Clientele: Students, Researchers, the Press, the Public
Services Available: . Information about the City, City Affairs and Activities, . City Programs and Projects . Linkages with Different Media Outlets . Publications . Provides reception to local and international guests
Contact Person : Mr. Ace A. Balboa, Information Officer I Telephone No. : (034) 454-1308 Office Location : City Mayor’s Office, City Hall
E. The Public Employment Service Section (PESO)
Clientele: Persons Seeking Information or Job Referrals to Job Openings, Barangay Captains, Summer Job Applicants
Services Available: . Information on Possible Employment . Referrals of Job Seekers for Job Vacancies/Placements in Public/Private Firms/Companies . Issuance of Requirements and Application Forms to Barangay Captains/Applicants
Contact Person: Dr. Felicitas S. Acosido, City Cooperative Officer Telephone No. 0917-328-8941 Office Location: Rafael Salas Drive, Brgy. Balingasag
F. The City Nutrition Development Office
Clientele: Malnourished Children, Mothers
Services Available: . In-house Nutrition Rehabilitation of 3rd Degree Malnourished Children . Supplemental Feeding for 1st and 2nd Degree Malnourished Children . Trainings / Mothers’ Classes . Community-based Nutrition Surveillance
Contact Person: Mrs. Josephine L. Dela Chica, Utility Worker II Telephone No. (034) 4610-147 Office Location: Nutrition Annex, City Hall Compound
7 G. The City Library
Clientele: Students, Researchers, the Reading Public
Services Available: . Library Services and Informational Materials, Newspapers, . Magazines, and other Educational Materials . Lending Books vis-a-vis Library Rules
Contact Person : Mrs. Jasmin Mustre, Librarian II Telephone No. : (034) 4611-233 Office Location : Rizal Street, Brgy. Poblacion
H. The Traffic & Security Section
Clientele: Pedestrians, the Riding Public
Services Available: . Street Safety for Pedestrians and the Riding Public . Public Safety in Government Premises
Contact Person : Engr. Ernie Earl D. Baylon, Public Service Officer IV Telephone No. : 4610-164 Office Location : City Mayor’s Office, City Hall
I. The Sports and Games Development Office
Clientele: Athletes, Students, Out-of-School youth, Schools, Employees, General Public
Services Available: . Organizing and Coordination of Sports and Games among the Clientele
Contact Person : Mr. Ignacio D. Denila, Executive Assistant III Miss Carmela V. Baylon, Clerk I Office Location : Manuel Y. Torres Memorial Coliseum and Cultural Center
J. License, Permit, and Clearance Section
Clientele: Businesses, Sari-sari Store Owners, Tricycle Drivers, Trisikad Drivers, the Public Getting Clearances
Services Available: . Issuance of Permits for Businesses, Tricycles, Trisikads . Issuance of Permits for Cockfights, Dances, Parades, Processions, Rallies, and Recoridas . Issuance of Clearances and Certificates for Firearms, Employment, and Trips Abroad
8 Contact Person : Mr. Allan F. Señeres, Administrative Officer I Telephone No. : 4610-164 Office Location : City Mayor’s Officer, City Hall
K. Community Affairs Section
Clientele: National or City Offices, People or Organizations Requesting for Use of City Venues/Vehicles/Equipment
Services Available: . Booking requests for the use of the MYTMCCC (City Coliseum), Community Center, City Social Hall, City Sports Complex, the TLDC Hall . Booking requests for use of government vehicles . Booking requests for use of the City Mobile Sound System
Contact Person : Mrs. Rosario R. Eudela, Clerk II Telephone No. : 4610-164 Office Location : City Mayor’s Office, City Hall
L. Information Center for the Environment
Clientele: National or City Offices, Academic, Religious, People or Business Organizations and the like with Specific Official Requests
Services Available: . Inspection of institutional, agro-industrial, industrial and commercial establishments and the like with environmental impacts on their compliance to environmental ordinances, laws, rules, conditions and regulations . Endorsement of certifications/permits for signature of LCE/City Administrator as to request for Cutting and/or Transport of lumber and other forest products . Conduct environmental conservation, protection and rehabilitation advocacies . Facilitate and implement environmental programs and projects in consortium with stakeholders
Contact Person : Mr. Vicente D. Mesias, SEMS/City Secretary-Designate Telephone No. : 454-0625 Office Location : Ground Floor, Main City Hall Building
9 APPLYING FOR VOLUNTEER SERVICE, ON-THE-JOB SERVICE OF THE CITY GOVERNMENT OF BAGO
ISSUING OFFICE: CITY MAYOR’S OFFICE - HUMAN RESOURCE MANAGEMENT DIVISION
ABOUT THE SERVICE:
As part of the City’s support for the national call for employment, this service is availed by, individuals, nurses and other medical practitioners who seek to have job experience with government offices, hospital/institutions for future employment for a period of six months to one year. A monthly renewal of waiver is required for all volunteers for attendance verification. On-the-job Training is provided by the City in support to the academic completion of students studying at the Bago City College, and other qualified public and private institutions as academic requisite, this service is specifically provided to Bago City residents only. (Bilang parte sang pagsuporta sang syudad sa tawag sang pang-empleyo, ang ini nga serbisyo gina hatag para sa mga indibidual, nars, kag iban pa nga mga medical practitioners nga naga pangita eksperyansia sa sulod sang anum (6) ka bulan asta isa (1) ka tuig. Samtang, ang On-the-Job Training (OJT) gina hatag nga serbisyo sang syudad para sa pagsuporta sa “academic completion” sang mga estudyante sang Bago City College, kag iban pa nga kwalipikado nga pampubliko ukon pribado nga mga institusyon. Ini nga serbisyo isa ka ekslusibo nga prebilihiyo para sa pumuluyo sang syudad sang Bago.) FEE(S): . None REQUIREMENT(S): For MEDICAL COURSES VOLUNTEER SERVICE . Application Letter . Resume with 2x2 picture . Police Clearance . Brgy. Clearance . Transcript of Records . Photocopy of Board Rating (for new medical course graduates) . Photocopy of PRC License (for medical courses) FOR ON-THE-JOB-TRAINING . Letter of Endorsement from School . Application Letter . Resume with 2x2 picture . Police Clearance . Brgy. Clearance
Note: The City Government reserves the right to refuse or cease any volunteer/OJT if he/she is found to be jeopardizing life or annihilating City property/documents or employees.
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10 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Personally submit stated 10 minutes Ingrid Joanne M. Espeleta requirements HRM Assistant Submitted documents will be evaluated as to completeness and validity with a short Or any HR Personnel interview. Once documents are validated, you will be informed thru a phone call for a scheduled orientation as per advice from the offices concerned. (Personal nga ipasa ang mga dokumento nga gina pangayo. Ang mga gin pasa nga dokumento iga- evaluate nga may upod nga malip-ot nga interview. Pagkatapos, palihog hulat sang tawag halin sa ahensiya para sa schedule sang orientation.) 2. Attend Orientation (as scheduled) 2 hours Ingrid Joanne M. Espeleta An orientation is conducted for the new HRM Assistant volunteers regarding policies implemented within the City for their guidance. (Mag-attend sa Orientation. Ang orientation gina conduct para sa pagpahibalo kag paghatag giya sa mga new volunteers nahanungod sa mga polisiya nga gina implementar sang syudad.) 3. Sign Volunteer Waiver and report to 5 minutes Ingrid Joanne M. Espeleta assigned office to begin volunteer service. HRM Assistant Volunteer Waiver duly signed by both parties is issued. (Pirmahan ang Volunteer Waiver kag magreport sa opisina ukon department nga gin assign sa imo. Ang napirmahan nga waiver amo ang pamatuod nga ikaw isa ka lehitimo nga volunteer sang sayudad.) Total Processing Time: 3 hours (Excluding Queuing)
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11 REQUEST FOR VOLUNTEER / OJT CERTIFICATE
ISSUING OFFICE: CITY MAYOR’S OFFICE-HUMAN RESOURCE MANAGEMENT DIVISION
ABOUT THE SERVICE: Upon completion of the Volunteer or the On-The-Job-Training, a request for certification of the volunteer services and training within the City Government can be requested. The determination of completed total number of hours or months of the certificate is based on the submitted and recorded DTR of the volunteer/OJT duly signed by the Dept. Head and is considered final and irrevocable. (Sa pagkumpleto kag pagtapos sang pag-volunteer ukon OJT, ang certification sang pag serbisyo bilang volunteer ukon OJT ang pwede mapangayo. Ang pag-isip sang total nga oras kag bulan nga na kompleto ang imo pagvolunteer/OJT maga base sa gin pasa kag gin record lamang nga DTR nga may pirma san Dept. Head kag ini isa ka legal nga dokumento.) FEE(S): . None REQUIREMENT(S): . OJT or Volunteer Waiver . Daily Time Record (DTR) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Inform Personnel-in-Charge of your 15 minutes Ingrid Joanne M. Espeleta request for volunteer/OJT Certificate HRM Assistant Kindly wait as we verify your Volunteer/OJT records and prepare the certificate. (I-inform ang in-charge nga ikaw marequest sang imo Volunteer/OJT Certificate Palihog hulat samtang gina verify ang imo record kag gina himo ang imo certification.) 2. Acknowledge receipt of 5 minutes Ingrid Joanne M. Espeleta Volunteer/OJT Certificate. HRM Assistant (Pahilog baton sang imo nga Volunteer/OJT certificate.) The determination of the length of volunteer service rendered is based on the submitted and recorded DTR of the volunteer/OJT duly signed by the Dept. Head concerned. Total Processing Time: 20 minutes for latest volunteers/OJT ½ day for volunteers of more than a year (Excluding Queuing)
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12 APPLYING FOR A CASUAL JOB-ORDER EMPLOYMENT (ROTATION BASIS)
ISSUING OFFICE: CITY MAYOR’S OFFICE-HUMAN RESOURCE MANAGEMENT DIVISION
ABOUT THE SERVICE:
This service is provided to residents of Bago City who seek to work with the City Government on a temporary basis. Considered as a non-government employment, this can be availed by the unemployed and able residents of Bago City. A fifteen-day job-rotation can be availed for the period from 1-15 and 16-31 every month.
(Ini nga serbisyo gina hatag sa mga residente sang syudad sang Bago nga gapangita sang temporary nga obra. Bilang isa ka non-government employment, ini pwede sa tanan nga residente sang Bago nga wala ubra pero may kapasidad pa sa pag-obra. Ang isa ka napulo kag lima (15) ka adlaw nga job-rotation makuha sa sulod sang 1-15 and 16-31 kada bulan).
FEE(S):
. None
REQUIREMENT(S):
. Application Letter . Bio-data/Resume . Barangay referral (if any)
Note: The City government reserves the right to cease hiring casuals or job orders depending on their performance, need, city budget and the discretion of the Local Chief Executive.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements for initial 15 minutes Methusam F. Montias evaluation and short interview HRM Aide Application will be evaluated; staff may conduct a short interview.
(Ipasa ang requirements para sa initial evaluation. Ang imo application iga-evaluate sang staff kag maga-conduct sang malip-ot nga interview.)
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13 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 2. Register in the Official Record of 10 minutes Methusam F. Montias Applicants HRM Aide Write your name, contact number on the logbook provided. We will call you if your name will be on the list.
(Magrehistro sa Official Record of Applicants. Isulat ang imo ngalan, contact number sa logbook. Ikaw pagatawgan kung ang imo ngalan masulod na sa lista sang mga job- order sa particular nga bulan.) Total Processing Time: 25 Minutes (Excluding Queuing)
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14 FILING A COMPLAINT AGAINST GOVERNMENT WORKERS
ISSUING OFFICE: CITY MAYOR’S OFFICE-HUMAN RESOURCE MANAGEMENT DIVISION
ABOUT THE SERVICE:
This service is provided for clients who may have unpleasant experience in transacting with or complaints against government employees. This service is provided in accordance with the Uniform Rules on Administrative Cases in the Civil Service.
(Ang ini nga serbisyo gina hatag sa mga kliyente nga nakaagum sang indi mayo nga eksperiyensiya samtang nagatransak ukon reklamo sa mga empleyado sang syudad sang Bago. Ini gina hatag bilang pag sunod sa Uniform Rules on Administrative Cases sang Civil Service.)
FEE(S):
. None
REQUIREMENT(S):
. Full name and address of the complainant. . Full name and address of the person being complained of as well as his position and office of employment; . A narration of the relevant and material facts which shows the acts or omissions allegedly committed by the civil servant; . Certified true copies of documentary evidence and affidavits of his witnesses; if any; and . Certification or statement of non-forum shopping. HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit written complaint under 10 minutes Ms.Tricia Y. Matti oath. HRMO IV/City Administrator- Complaint will be forwarded for evaluation by Designate the City Legal Officer for completeness.
(Ipasa ang gin sulat nga reklamo nga notaryiado. Ang reklamo iga-pasa para sa evaluation sang City Legal Officer.) 2. Submission of Counter Affidavit by 3 days upon receipt of Tricia Y. Matti the Respondent complaint. HRMO IV/City Administrator- Once the complaint is evaluated, the Designate respondent will be required to submit a counter-affidavit under oath. | GPS
15 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) (Pagpasa sang Counter Affidavit sang gina reklamo. Pagkatapos ma-evaluate ang reklamo. Ang empleyado nga gina-reklamo pangayu-an sang notariado ng acounter-affidavit.) 3. Preliminary Investigation 5 days from receipt of Fact-Finding/Investigation An investigation will be conducted to both complaint Committee parties involved.
(Pa-una nga imbestigasyon. Isa ka imbestigasyon ang pagahimuon sa kada partido nga na-involve sa reklamo.) Submission of Investigation Report by the Within 5 days after Fact-Finding Committee termination of Fact-Finding Committee will check if there is preliminary an establishment of prima facie case. Investigation
(I-check sang Fact-Finding Committee kun may ara sang establishment of prima facie case.) 4. Filing of Formal Charge with a Not less than 72 Fact-Finding/Investigation directive to respondent to answer the hours upon receipt of Committee charge/s in writing under oath. the directive Filing of an answer should indicate whether or not he elects a formal investigation. This may be filed by the complainant or the Local Chief Executive himself.
(Pagfile sang isa ka Formal Charge nga may direktiba sa gina reklamo nga sabton paagi sa pagsulat ang mga reklamo sa iya nga notariado. Ang pagsabat sang reklamo maga pakita kung bala siya mapasugot ukon wala gapasugot sang pormal nga imbestigasyon. Ini pwede mafile sang tagareklamo ukon sang Local Chief Executive ukon Mayor.) Preventive Suspension/ Re-assignment depending on the Fact-Finding/Investigation If additional action is required from disciplining case Committee authority. Conduct of Formal Investigation Not earlier than 5 days nor later than 15 days from receipt of the answer. Should
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16 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) be finished within 30 days from issuance of formal charge. Pre-hearing Conference (optional)/Hearing Hearing Officer 5. Submission of Formal Investigation Within 15 days upon Hearing Officer Report conclusion of formal The decision will be released. investigation
(Pagrelease sang desisyon Within 30 days from Disciplining Authority Ang pagrelease sang desisyon sang receipt of Report of Disciplining Authority ukon sang Mayor Investigation maga gwa sa sulod sang 30 ka-adlaw sugod sang pagbaton snag Report of Investigation.) Total Processing Time: Time frame may vary depending on the weight of the case.
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17 APPLYING FOR A JOB POSITION IN THE CITY GOVERNMENT OF BAGO
ISSUING OFFICE: CITY MAYOR’S OFFICE-HUMAN RESOURCE MANAGEMENT DIVISION
ABOUT THE SERVICE:
This service is offered to all Filipino Citizens, 64 years old and below, living in the Philippines looking for a permanent job as a government worker. Applicants may be eligible (Civil Service Eligibility/Board Exam Passer/TESDA) or non-eligible. Although this service is open to all Citizens of Bago residents are given more weight to answer localization in government service.
Application submitted is only valid within the year of submission.
(Ini nga serbisyo gina hatag sa tanan nga Filipino, 64 anyos panubo, nga naga estar sa Pilipinas kag nagapangita sang permanente nga obra bilang isa ka empleyado sang gobyerno. Ang applicante pwede isa ka eligible (Civil Service Eligibility/Board Exam Passer/TESDA) ukon non-eligible. Samtang ini nga serbisyo para sa tanan, gina hatagan pauna nga pagtamud ang mga residente sang syudad sang Bago sa pagsabat sang localization sa pagserbisyo sa gobyerno.
Ang application nga gina pasa valid lamang sa sulod sang tuig nga ini imo gin pasa.)
FEE(S):
. None
REQUIREMENT(S):
. Application letter addressed to : Hon. Nicholas M. Yulo City Mayor Bago City . Resume / Biodata with picture . Supporting documents (Training Certificates, Employment Records, Citations, Awards Received, School Records, etc.) . Certificate of Eligibility / Board Rating / PRC ID / TESDA, if any NOTE: . Interested applicants may also submit application letter and other documents online thru email address: [email protected] . List of vacant positions are regularly posted in the following: 1. Bulletin Boards a. Bago City Hall Main Lobby (Ground Floor) b. Bago City Hospital c. Bago City Public Market 2. Bago City Website (www.bagocity.gov.ph) 3. CSC Negros Occidental Field Office
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18 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Personally submit your application 10 minutes Ingrid Joanne M. Espeleta for initial evaluation HRM Assistant Your application will be evaluated as to completeness and validity. Violy P. De Guzman HRM Aide (Personal nga ipasa ang application para sa initial evaluation. Ang imo application iga-evaluate kung kumpleto kag kung valid.) 2. Undergo initial interview and 30 minutes Ingrid Joanne M. Espeleta evaluation HRM Assistant A short interview will be conducted according to the documents you submitted. Violy P. De Guzman HRM Aide (Mag-agi sa initial interview kag evaluation. Isa ka malip-ot nga interview ang iga-hatag base sa mga dokumento nga imo gin pasa.) 3. Get Letter-Reply from HRMO 10 minutes Ingrid Joanne M. Espeleta Please get the Letter-Reply to show that you HRM Assistant have submitted your application and it was acknowledge by the Office.
(Kuha-on ang Letter-Reply halin sa HRMO. Kuha-on ang Letter-Reply nga nagapamatuod nga ikaw nagapasa sang application kag ina nabaton sang opisina.) Total Processing Time: 50 minutes (Excluding Queuing)
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19 SECURING PRE-MARRIAGE COUNSELING (PMC) CERTIFICATE
ISSUING OFFICE: CITY MAYOR’S OFFICE- POPCOM DIVISION
ABOUT THE SERVICE
This service is given to would-be couples who are applying for a marriage license, as mandated by the Philippine Constitution.
(Ini nga serbisyo ginahatag sa tanan nga kalaslon antes magkuha sang lisensya sa pagpakasal base sa mando sang konstitusyon sang Pilipinas.)
FEE(S):
. Marriage License Fee - PhP 150.00
REQUIREMENT(S):
. Referral slip from LCR . Filled-up Marriage Inventory Form . Attendance during (scheduled) PMC session
Note: PMC Certificate is valid within six months period.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit referral slip from LCR 15 minutes CPO Staff Present referral slip to any Population Office Staff, then accomplish a Marriage Inventory Form and confirm attendance for a Pre- Marriage Counseling (PMC) session.
(Ipakita ang referral slip sa Population Office Staff, kag magfill up sang Marriage Inventory Form kag mag-confirm sang attendance para sa Pre-Marriage Counseling (PMC) session.) 2. Attend PMC Session Half day PMC Team Attend one session on PMC orientation as (every Monday scheduled. morning) In case Scheduled (Mag-attend sa gin schedule nga PMC PMC falls on a orientation.) Holiday, session is moved on the next working day. 3. Issuance of PMC Certificate for 10 minutes PMC Team Leader submission to LCR Certificate is only issued to couples who had completely attended the PMC session for submission to Local Civil Registrar. | GPS
20 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) (Kun makatapos makompleto attend sang PMC session, gilayon nga pagahatagan ikaw sang PMC Certification para ipasa sa Local Civil Registrar.) 4. Payment of Fee 10 minutes Revenue Collection Clerk Pay your Marriage License Fee at the City Treasurer’s Office as a requirement for the approval of marriage license.
(Magbayad sang Marriage License Fee sa City Treasurer’s Office para sa approval sang marriage license.) Total Processing Time: 5 hours (Excluding Queuing)
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21 SUPPLIERS/ CONTRACTORS ACCREDITATION
ISSUING OFFICE: BIDS AND AWARDS SECRETARIAT OFFICE
ABOUT THE SERVICE:
This service is open to all legitimate suppliers and contractors wanting to be accredited in order to qualify to bid and transact business with the Government. The accreditation is renewable yearly.
(Ini nga serbisyo para sa tanan nga lehitimo nga suplayer kag kuntraktor nga gusto magpa akredit para maka-intra sa bidding kag maka transaksyon sang negosyo sa gobyerno. Ang accreditation gina renew kada tuig.)
FEE(S): . Goods - PhP 1,000.00 . Infra & Consulting Services - PhP 1,500.00
REQUIREMENT(S): . Section 23 Rule VIII of Revised IRR of RA 9184
GOODS AND INFRA
Class “A” Documents A. Legal Documents 1. Registration Certificate from the Securities and Exchange Commission (SEC), Department of Trade and Industry (DTI) for Sole Proprietorship or CDA for Cooperatives, or any proof of such registration as stated in the Bid Data Sheet. 2. Mayor’s Permit issued by the city or municipality where the principal place of the business of the prospective bidder is located. 3. Statement of all its on-going and completed government and private contracts within the period stated in the data sheet, including contracts awarded but not yet started, if any. The statement shall include, for each contract, the following: a. Name of the Contract b. Date of the Contract c. Kinds of Goods
B. Financial Documents 1. Audited Financial Statements, stamped received by the BIR or its duly accredited and authorized institutions, for the preceding calendar year, which should not be earlier that two (2) years from bid submission. 2. Net Financial Contracting Capacity (NFCC) or Credit Line Certificate (CLC) in accordance with ITB Clause 5.5
Class “B” Documents 1. If applicable, Joint Venture Agreement (JVA) in case the joint venture is already in existence.
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22 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) ( Magkadto kay) 1. Submit requirements for evaluation 1 day Ma. Elma S. Alapre and assessment Community Affairs Officer I Submit accomplished requirements for initial evaluation and assessment. Melca P. Jayona Storekeeper III (Ipasa ang kumpleto nga papeles para sa evaluation kag assessment.) 2. Payment of Fees 10 minutes Revenue Collection Clerk Pay the required amount to the City Treasurer’s Office-Cash Division.
(Bayaran ang nagakaigo nga balayran sa City Treasurer’s Office- Cash Division.) 3. Return to BAC Secretariat Office for 1 hour Ma. Elma S. Alapre Issuance of Certificate of Accreditation Community Affairs Officer Present your Official Receipt to BAC Secretariat Office for the preparation and Melca P. Jayona Storekeeper III issuance of certificates of accreditation. (The said supplier is included in the Registry Nancy C. Mamon of Eligible Suppliers.) Utility Worker I
(Ipakita ang Official Receipt sa BAC Secretariat Office para ma-release ang Certificate of Accreditation kag maintra sa mga lihitimo nga kompaniya.) Total Processing Time: 2 days
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23 BORROWING OF BOOK(S) OR ANY READING MATERIAL(S)
ISSUING OFFICE: BAGO CITY PUBLIC LIBRARY
ABOUT THE SERVICE
Books and reading materials are available for the reading public for research and other informative needs.
(Ang mga libro kag iban pa gid nga mga reading materials available para sa publiko nga naga-research kag iban pa gid nga mga kinahanglan.)
FEE(S):
. None
REQUIREMENT(S):
. Library Card or any valid ID.
HOW TO AVAIL OF THE SERVICE FOLLOW THIS STEP IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Log in 2 minutes Library Staff Please register to the logbook provided.
(Palihog magregister sa logbook.) 2. Present Library Card or valid ID 10 minutes Jasmin A. Mustre Present Library Card or any valid ID card for Librarian II processing and approval of borrowed books. or Library Staff (Ipakita ang Library Card or biskan anu nga valid nga ID para sa processing kag approval sang gin-hulam nga libro.) Total Processing Time: 12 minutes (Excluding Queuing)
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24 APPLYING FOR MEMBERSHIP
ISSUING OFFICE: BAGO CITY PUBLIC LIBRARY
ABOUT THE SERVICE
This service is given to bona fide residents of Bago City. Prior your membership, a guarantor is required to fully validate your application. The guarantor’s consent confirms the application for membership of the prospective applicant. Library Cards and Membership are valid only for 1 year.
(Ang ini nga serbisyo gina hatag sa mga bona fide nga residente sang Bago City. Antes sang membership ang guarantor gina-require nga i-validate ang application. Ang guarantor’s consent ang nagapahatnugot sang application sang naga-apply. Valid lang sang isa ka tuig ang Library Cards kag Membership.)
FEE(S):
. None
REQUIREMENT(S):
. Accomplished membership form. . 1 pc. 1X1 ID picture
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Application Form 10 minutes Jasmin A. Mustre Submit accomplished application form. Librarian II
(Ipasa ang accomplished nga application Aline A. Montuya Clerk II form.) 2. Release of Membership ID 10 minutes Jasmin A. Mustre Please claim your Membership ID. Librarian II
(Palihog kuha sang imo Membership ID.) Aline A. Montuya Clerk II Total Processing Time: 20 minutes (Excluding Queuing)
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25 GRANTING OF CASH ADVANCES – SPECIAL PROGRAMS FROM GF, SEF & TF
ISSUING OFFICE: OFFICE OF THE CITY MAYOR-ADMINISTRATIVE SECTION
ABOUT THE SERVICE:
This service is given to the City and DepEd Officials and employees with fidelity bonds for special programs and projects duly approved by the City Mayor or the DepEd Head.
(Ang ini nga serbisyo gina hatag sa mga City ukon DepEd Officials ukon mga empleyado sang syudad nga may fidelity bonds para sa mga programa ukon proyekto nga dapat paga- aprobahan sang City Mayor ukon DepEd Head.)
FEE(S):
. None
REQUIREMENT(S):
. Letter request addressed to: The City Mayor Bago City
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit letter request to the City 1-2 weeks Yonnie D. Varrera Mayor’s Office Records Officer IV Kindly submit letter request to the City Mayor Please take note: for approval and endorsement for 2 Resolutions Needed for SEF 1.LSB Resolutions Appropriation Ordinance from SP for GF and (Board to convene) TF or for SEF, please wait for the Local School 2.Appropriation Ordinance Board to convene for a Board Resolution. from SP (SP Session Needed) (Palihog magpasa sang letter request sa City Mayor’s Office para sa approval kag endorsement sang Appropriation Ordinance halin sa SP ukon GF kag TF ukon SEF, kag palihog maghulat sang Board Resolution sang Local School Board.) 2. Please wait for the Release of Appropriation Ordinance or Board Resolution Please wait for the release of needed documents appropriate for your request. Once any of the documents stated is released,
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26 you may now process your voucher.
(Palihog maghulat sa pagrelease sang mga kinahanglanon nga documents antis mag- process sang imo voucher.) Total Processing Time: 5 minutes on Office procedure. Time frame may vary depending on the schedule of the SP Session or the LSB to convene. (Excluding Queuing)
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27 SECURING A MAYOR’S CERTIFICATION / CLEARANCE
ISSUING OFFICE: CITY MAYOR’S OFFICE-ADMINISTRATIVE SECTION
ABOUT THE SERVICE:
This service is given to individuals for various purposes, the most common of which is for seeking employment in private and public enterprises. The Mayor’s Certification / Clearance is also issued to students processing their application for Board Examinations.
(Ang ini nga serbisyo gina hatag sa naga kinahanglan para sa naga pangita sang obra sa pampubliko o pribado nga mga enterprises. Ginahatag man sa studyante nga naga-apply para sa pagkuha sang Board Examination.)
FEE(S):
. Mayor’s Certification / Clearance Fee Php 30.00 (based on the Revenue Code of Bago City)
REQUIREMENT(S): . Police Clearance (Original Copy) . Barangay Clearance (Original Copy) . Official Receipt HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Payment of Fee 10 minutes Revenue Collection Clerk II Directly pay Mayor’s Certification / Clearance Fee at the City Treasurer’s Office.
(Magbayad sang nagaka-igo nga balayran sa City Treasure’s Office.) 2. Proceed to Mayor’s Office for 10 minutes Allan F. Señeres Certificate / Clearance Administrative Officer I Present Official Receipt and other documents at the Office of the City Mayor and wait for the issuance of Mayor’s Certification / Clearance.
(I-pakita ang imo Official Receipt kag iban pa nga mga requirements sa City Mayor’s Office kag palihog maghulat sang imo Mayor’s Certification / Clearance.) Total Processing Time: 20 minutes (Excluding Queuing)
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28 AVAILMENT OF TAX CREDIT THROUGH PROPERTY DONATION
ISSUING OFFICE: CITY MAYOR’S OFFICE-ADMINISTRATIVE SECTION
ABOUT THE SERVICE:
This service is given to the taxpayers donating land, property, or money, to the city for its priority projects. The donee will be entitled to Tax Credit which can be used to pay tax obligations to the City Government. The priority projects include the following: housing projects, resort projects, public markets, bus terminals, health projects, educational institutions, scholarships, government centres, and farm to market roads and sports facilities.
(Ang ini nga serbisyo gina hatag sa mga taxpayers nga madonate duta, propyedad ukon kwarta sa syudad sang Bago. Ang madonate gina taga-an sang prebilohiyo sa Tax Credit kunsa diin magamit sa pagbayad sang mga tax obligations sa gobyerno. Ang mga housing kag resort nga mga proyekto, pampubliko nga tindahan, bus terminal, health projects,mga institution sang edukasyon, scholarships, government centres, uma kag market roads kag mga pasilidad sa sports ang isa sa mga prayoridad sang ini nga proyekto.)
FEE(S):
. None
REQUIREMENT(S):
. Letter of Intent to Donate his/her property to the Local Government . Land Title . Deed of Donation
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements 10 minutes Yonnie D. Varrera Please submit requirement for verification. Records Officer IV
(Palihog magpasa sang mga requirements para sa verification.) 2. Validation of Document 1 week Atty. Aaron R. Lirazan Please allow a week of processing as we City Legal Officer validate your documents.
(Palihog maghulat sang isa ka semana sa pagvalidate sang imo documents.) 3. Please wait for the SP Resolution of SP Staff in-charge the Deed of Donation and Acceptance Please wait for the request for authority to sign
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29 in the Deed of Donation and acceptance thru SP Resolution.
(Palihog maghulat nga mapirmahan ang Deed of Donation kag acceptance pa-agi sa SP Resolution.) 4. Release of approved Deed of Yonnie D. Varrera Donation. Records Officer IV Kindly get you Deed of Donation once approved.
(Palihog kuha sang imo aprobado nga Deed of Donation sa City Mayor’s Office.) Total Processing Time: (Excluding Queuing)
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30 USE OF GOVERNMENT FACILITIES
ISSUING OFFICE: CITY MAYOR’S OFFICE-ADMINISTRATIVE SECTION
ABOUT THE SERVICE:
This service is for individuals or groups who want to use or rent government-owned and manage facilities for functions, special occasions and other activities.
(Ang ini nga serbisyo gina hatag sa groupo ukon organisyasyon nga gusto mag-usar o mag arkila sang facilities sang syudad para sa personal nga okasyon kag iban pa nga aktibidadis.)
FEE(S):
. MYTMCCC RATES . COMMUNITY CENTER RATES . SPORT CENTER RATES
(Please refer to Local Revenue Code for approved rates.)
REQUIREMENT(S):
. Letter Request . Official Receipt
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Visit our office for booking 10 minutes Rosario F. Eudela Visit the City Mayor’s Office- Admin Section to Clerk II schedule the use of facilities and wait for your booking slip.
(Magkadto sa City Mayor’s Office- Admin Section para magpa-schedule sang facility nga gusto usaron kag palihog maghulat para sa imo booking slip.) 2. Payment for reservation fee 10 minutes Revenue Collection Clerk Pay at least fifty percent (50%) down payment or full payment of the confirmed booking at the City Treasurer’s Office.
(Mag bayad sang 50% nga downpayment sa City Treasurer’s Office.)
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31 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 3. Return to the City Mayor’s Office for 2 minutes Rosario F. Eudela Validation Clerk II Present official receipt to the booking section staff for validation of the reserved facility after payment. (Palihog magbalik sa City Mayor’s office kag ipakita ang official receipt sa booking section staff para sa validation.) Total Processing Time: 22 minutes (Excluding Queuing)
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32 SECURING CERTIFICATION TO TRANSPORT LUMBER AND/OR OTHER FOREST PRODUCTS
ISSUING OFFICE: CITY MAYOR’S OFFICE-INFORMATION CENTER FOR THE ENVIRONMENT
ABOUT THE SERVICE:
This service is provided to individual CLOA holders who are required to secure Certificate of Verification in order for them to transport their lumber or charcoal as the case may be, produced from their respective land holdings. Per DENR regulation, such permit is required so as to regulate cutting of trees and charcoal making in private lands.
(Ang ini nga serbisyo gina hatag sa mga indibidwal CLOA holders nga gina require nga mag-secure sang Certificate of Verification para sa pag byahe sang ila mga kahoy kag uling. Suno sa DENR regulation, gina require ang permit para mabantayan ang pag-utod sang kahoy kag paghimo sang uling sa mga pribado nga duta.)
FEE(S): . None
REQUIREMENT(S): . Barangay Certification with the signature of the Punong Barangay . Photocopy of Land Title or CLOA
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Present requirements for 15 minutes Ma. Esther F. Flaviano evaluation. Administrative Officer II Please present requirements for evaluation, processing and approval by the City Mayor.
(Palihog ipakita ang mga requirements para sa evaluation, processing kag approval sang City Mayor.) 2. Release of Certification 5 minutes Ma. Esther F. Flaviano Please get your certification. Administrative Officer II
(Palihog kuha sang imo Certification.) Total Processing Time: 20 minutes (Excluding Queuing)
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33 REQUEST FOR SITE INSPECTION PRIOR TO MAYOR’S PERMIT ISSUANCE
ISSUING OFFICE: CITY MAYOR’S OFFICE-INFORMATION CENTER FOR THE ENVIRONMENT
ABOUT THE SERVICE:
This service is provided to Mayor’s Permit applicants whose line of business/es require/s Environment Code Compliance. On the basis of the said code, the office conducts ocular inspections, assesses and recommends measures to industries or businesses with environmental impacts. An ocular inspection report is rendered to the City Mayor with the corresponding recommendations as basis for the latter’s issuance of the Mayor’s Permit.
(Ang ini nga sebisyo gina hatag sa mga naga negosyo nga naga kinahanglan sang Mayor’s Permit kag gina require sang Environment Code Compliance. Base sa code ang Information Center for the Environment maga-conduct sang inspeksyon sang mga negosyo nga may epekto sa palibot. Ang ocular inspection report gina hatag sa City Mayor nga may kaupod nga rekomendasyon para mangin basehan sa pag-issue sang Mayor’s Permit.)
FEE(S):
. None
REQUIREMENT(S):
. Environmental Compliance Certificate or Certificate of Non-Coverage whichever is applicable. . Mayor’s Permit Application
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements 10 minutes Ma. Esther F. Flaviano Submit requirements, and you will be Administrative Officer II scheduled for ocular visit.
(Ipasa ang requirements para mahatagan schedule sang ocular visit.) 2. Please wait for the Ocular As per schedule Vicente D. Mesias Inspection (1 day) SEMS/City Secretary-Designate Actual inspection and site validation for the approval of the application by the City Mayor’s Office based on the report submitted thereto.
(Palihog maghulat para sa Ocular Inspection. Ang actual inspection kag site
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34 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) validation ang kinahanglan para sa approval sang application sa City Mayor’s Office.) 3. Release of Document 5 minutes Ma. Esther F. Flaviano Your Ocular inspection document is now Administrative Officer II released. Please claim it in our office.
(Palihog kuha sang imo Ocular Inspection sa City Mayor’s Office- Environment Section.) Total Processing Time: 2 days (Excluding Queuing)
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35 ISSUANCE OF PERMIT ON CUTTING OF TREES
ISSUING OFFICE: CITY MAYOR’S OFFICE-INFORMATION CENTER FOR THE ENVIRONMENT
ABOUT THE SERVICE: This permit is issued to lot owners/ individuals who needs that a certain tree/s be cut for the purpose of safety. This is a requirement in order regulate and control the cutting of trees especially those trees that may be of endangered variety already. (Gina issue ang ini nga permit sa mga nagapanag-iya sang lote ukon nagakinahanglan mang-utod kahoy para sa beautification kag safety. Ini gina require para makontrol ang pag-utod sang mga kahoy hilabi nagid ang mga importante na sahi sang kahoy.) FEE(S): . None REQUIREMENT(S): 1. Letter request addressed to: The City Mayor Bago City 2. Picture of the Tree HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements 15 minutes Ma. Esther F. Flaviano Please submit letter for evaluation to the City Administrative Officer II Mayor’s Office- Information Center for Environment. Kindly wait for the notice of approval/disapproval by the DENR-CENRO. (Palihog magpasa sang sulat sa City Mayor’s Office- Information Center for Environment. Para sa evaluation kag maghulat sa Notice of Approval/Disapproval sang DENR-CENRO.) 2. Release of Permit/Reply 15 minutes Ma. Esther F. Flaviano Please get your permit/reply in our Office. Administrative Officer II (Palihog kuha sang imo permit/reply sa City Mayor’s Office- Information Center for Environment.) Total Processing Time: 30 minutes (Excluding Queuing)
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36 REQUEST FOR COLLECTION OF GARBAGE
ISSUING OFFICE: CITY MAYOR’S OFFICE-INFORMATION CENTER FOR THE ENVIRONMENT ABOUT THE SERVICE
Collection of garbage is daily and is given more emphasis in compliance to R.A. 9003 – The Ecological Solid Waste Management Act of 2000. Special collection of garbage is also extended to other requesting agencies and institutions like schools or barangays.
(Ang pagkolekta sang basura gina hatagan sang igtalupangod sa R.A. 9003 – Ecological Solid Waste Management Act of 2000. Naga-himu man sang Special Collection sang basura sa mga naga-request nga mga ahensya ukon mga eskwelahan kag baragngay.)
FEE(S):
. None
REQUIREMENT(S):
. Request Letter addressed to: The City Mayor Bago City
Or personally sign Proforma Request at the Office
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit letter request or Proforma 15 minutes Ma. Esther F. Flaviano Request for assessment and wait for the Administrative Officer II scheduled date of collection.
(Magpasa sang letter request ukon magpirma sang pormas sang request para sa assessment kag palihog hulat sang schedule date sang koleksyon.) Total Processing Time: 15 minutes (Excluding Queuing)
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ISSUING OFFICE: CITY MAYOR’S OFFICE-INFORMATION CENTER FOR THE ENVIRONMENT
ABOUT THE SERVICE
This service is extended to help in the maintenance of surroundings and also in support of the RA 9003. Schools, barangays or any private individual may avail of this service.
(Ang ini nga serbisyo gina hatag sa mga naga-maintain sang palibot sa pagsuporta sa RA 9003. Maka-avail man sang sini nga serbisyo ang mga skwelahan, barangay ukon mga private nga indibidwal.)
FEE(S):
. None except fuel. Fuel will be shouldered by the requesting party for the grass cutting machine.
REQUIREMENT(S):
. Requesting party may write a letter addressed to:
Mr. VICENTE D. MESIAS SEMS/City ENRO-Designate
. May visit and inform this Office of request.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit letter request or personally 10 minutes Ma. Esther F. Flaviano inform this office of your request and wait Administrative Officer II for the scheduled date.
(Magpasa sang letter request para sa assessment kag palihog hulat sang schedule date sang koleksyon.) Total processing Time: 10 minutes (Excluding Queuing)
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38 POLLUTION CONTROL AND ENVIRONMENTAL LAW ENFORCEMENT
ISSUING OFFICE: CITY MAYOR’S OFFICE-INFORMATION CENTER FOR THE ENVIRONMENT
ABOUT THE SERVICE
Occular inspection and site visits to establishments or sites are conducted by the office upon requests or upon receipt of complaints pertinent to environmental compliance.
(Paginspeksyon o pagbisita sa mga establisemento ukon lugar ginapatigayon sang opisina santo sa paghangyo ukon reklamo angot sa pagtuman sang pagsulundan sang environmental compliance.)
FEE(S):
. None
REQUIREMENT(S):
. None
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit letter of complaint 5 minutes Ma. Esther F. Flaviano addressed to: Administrative Officer II
MR. VICENTE D. MESIAS SEMS//City ENRO-Designate
(Magpasa sang letter complaint.) 10 minutes Moises D. Perez Clerk II 2. Wait for schedule of ocular visit and site inspection
(Maghulat para sa schedule sang pag- inspeksyon kag pagbisita sang establisemento.) Total processing Time: 15 minutes (Excluding Queuing)
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39 Office of the City Mayor PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Admin Section Based on Issuance of Business 15 minutes assessment of Permit Allan F. Señeres License Division Based on Issuance of Mayor’s 10 minutes Allan F. Señeres assessment of Clearance License Division Based on Issuance of other 10 minutes Allan F. Señeres assessment of permits and clearances License Division Human Resource Management Division Applying for a Violy P. De Guzman job/submission of 10 minutes none Methusam F. Montias application Issuance of Certificate Ingrid Joanne M. 15 minutes none of Employment Espeleta
Printing/re-printing of 10 minutes Benedict J. Kuey none employees ID
GSIS loans approval ½ day Benedict J. Kuey none
20 minutes - latest Certificate of Volunteer Ingrid Joanne M. ½ day - 1 year ago none Service / OJT Espeleta 20 minutes - OJT Processing of 10 mins. - Pag-ibig Ingrid Joanne M. employees’ loan 20 mins. - Bank Loans Espeleta none (w/ complete applications requirements) Methusam F. Montias Processing of Kristine O. Gayoso employees’ retirement 1 day none Methusam F. Montias benefits Processing of 1 day Rose Mary A. Soguilon (w/ complete none appointments requirements) Ma. Ronamie J. Torres
Ronamie J. Torres Leave Credits Balance 5 minutes none Methusam F. Montias
40 PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Human Resource Management Division (Continuation)
Leave application Ronamie J. Torres ½ day none processing
Issuance of Service 5 mins. - active employee Karen P. Florido none Record ½ day – in-active employee
Issuance of PhilHealth 10 minutes assigned staff none certificate
Retrieval of MDR 5 minutes assigned staff none
Authority to Travel 15 minutes Karen P. Florido none
Retrieval of documents 10 minutes assigned staff none
Answer to query 10 minutes responsible staff none
Investment Promotions Center
Provide pre-counseling 15 minutes Ma. Fe N. Villar None to prospective applicant
Receive and Evaluate applications of firms/ establishments seeking Based on the to avail of the Minimum of Investment Ma. Fe N. Villar investment incentives 1 day Incentives Code and provide of 2002 recommendations to the City Investment Board
Issuance of Certificate Based on the of Eligibility and other Investment necessary documents 5 minutes Ma. Fe N. Villar Incentives Code to approved of 2002 applications
Facilitate the Issuance Depending on the of Business Permits of 15 minutes Ma. Fe N. Villar Kind of Business Registered Enterprises
41 Other Services
Rosseni G. Mina case to case Booking of Resorts 10 mins. Ana Freida C. Mayores basis
Booking for Venues, case to case Bus, Sound system, 10 mins. Rosario R. Eudela basis Marriages Licenses, Permits, case to case 30 mins. Allan F. Señeres Clearances basis Issuance of Yolanda Barcenilla/ Pre-marriage 1 day Officer of the Day Certificate Jasmin Mustre Library Services 10 mins. none Aline M. Atillaga
Nutrition daily CNAO none Administration
PNP Traffic / CDRRMO / Street Safety daily none Traffic Enforcers Information Center for the Environment
Issuance of Tree 15 minutes Ma. Esther F. Flaviano None Cutting Permit under PD 953
Conduct of ocular Vicente D. Mesias inspection prior to 1 day None Esther F. Flaviano issuance of Business Permit
Favorable Endorsement 15 minutes Vicente D. Mesias None for Quarry Permit application
Information Education Campaign on Climate As per request Ma. Esther F. Flaviano None Change and Solid Waste Management
Permit for Transport of 10 minutes Ma. Esther F. Flaviano None Trees and Fuel wood
Note: Please make all payments with the Cashier at the Treasurer’s Office. Show your Official Receipts to Accountable Staff. In case of other questions, suggestions, complaints, please refer to the back cover of this Service Guide or approach any one among the Staff. We are very willing to help you in anyway we can.
42 Bids and Awards Committee
PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF PUBLIC BIDDING PhP1,500.00/ Accreditation of Suppliers on 20 minutes Ma. Elma S. Alapre contractor goods, Infra and Consulting /supplier & Staff Available PhP1,000.00/ Services. supplier BAC Members/ Pre-Procurement Conference ½ day TWG/Observers/ None Ma. Elma Alapre
½ day Ma. Elma S. Alapre None Posting Website GEPS - Newspaper Publication ½ day Ma. Elma S. Alapre None - Posting in 3 conspicuous ½ day Ma. Elma S. Alapre None places 3 bulletin boards See Appendix 25 of 1st day of Phil. Gov’t. Ma. Elma S. Alapre & Issuance of Bidding Documents Publication until Procurement BAC Staff Opening of Bids Handbook “Standard Rates” BAC Members/ Pre-Bid Conference ½ day TWG/ None Ma. Elma S. Alapre Ma. Elma S. Alapre & Preparation of notices 1 day None BAC Staff Eric G. Locsin Distribution of notices 1 day None Nancy C. Mamon Preparation of minutes 1 day Ma. Elma S. Alapre None Distribution of minutes As per Request Ma. Elma S. Alapre None BAC Members / Conduct Post Qualification ½ day TWG/Observers/ None Evaluation Ma. Elma S. Alapre
Preparation & checking of 1 day Melca P. Jayona None Abstract of Bids Eric Locsin Approval of Abstract of Bids ½ day BAC Members None Recommending for Awarding of ½ day BAC Members None Contract/Determination of LCRB Reservation, Issuance & Ma. Elma S. Alapre Distribution of Notice of Award 1 day Melca P. Jayona None & Bidding result to Losing Eric G. Locsin Bidders
43 PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
ALTERNATIVE MODE a) Receive PR’s and assigned Melca P. Jayona/ 1 day None nos. as the need arises BAC Staff b) Preparation of BAC 5 minutes Melca P. Jayona/ None Resolution /PR/JO BAC Staff c) Processing of BAC 3 hrs to half day Melca P. Jayona/ None Resolution for Approval /set BAC Staff d) Preparation of Request for 5 minutes Melca P. Jayona/ None Quotation /PR/JO BAC Staff e) Processing for Approval of Half day Melca P. Jayona/ None Request for Quotation /set BAC Staff f) Distribution / Collection 1 day Melca P. Jayona/ None of Request for Quotation /task BAC Staff g) Opening of Request for Half day BAC Members / None Quotation /set Secretariat h) Preparation of Abstract of within 3 days Melca P. Jayona/ None Bid /set BAC Staff i) Processing of Awarding within 3 days Ma. Elma S. Alapre / None for Approval of Abstract /set BAC Staff j) Issuance of Approved Melca P. Jayona/ Within 1 day None Notice of Award BAC Staff k) Recording & Forwarding of Accomplished Notice of Half day Melca P. Jayona/ None Award to GSO for PO /set BAC Staff Preparation & Payment
44
Office of the Sangguniang Panlungsod
(SP)
45 OFFICE OF THE SANGGUNIANG PANLUNGSOD
Our Philippine Constitution provides that our government has three branches: the Executive, Legislative and the Judiciary. Your Sangguniang Panlungsod composed by our Vice Mayor and ten (10) Sangguniang Panlungsod Members belong to the Legislative Branch of your government. As such, it enacts ordinances, approves resolutions and appropriates funds for the general welfare of our city and its inhabitants, pursuant to the Local Government Code of 1991 (R.A. 7160). Your Vice Mayor, as well as your ten (10) Sangguniang Panlungsod Members, is guided by the principle, “PUBLIC SERVICE ABOVE SELF”, to make them worthy of your trust, when you elected them into office, during the last Regular Election. Your members of the Sangguniang Panlungsod, though on- duty 24-hours-a day, seven-days-a week, is holding their Regular Session every Wednesday of the week from 9:00 A.M. to 12:00 P.M. and schedules Special Sessions when the need arises. All sangguniang sessions are open to the public unless a closed-door session is ordered for the interest of the public or for reasons of security, decency or morality.
As additional tasks, your Sangguniang receives complaints and conducts administrative investigations against erring members of the Philippine National Police or Elective Barangay Officials under the jurisdiction of your city.
Clientele: Inhabitants of the City of Bago.
Services available:
Enacts and furnishes certified copies of ordinances/resolutions. Among the ordinances enacted and furnished are those that are necessary to maintain peace and order to prevent and suppress lawlessness, disorder, riot, violence, rebellion or sedition and impose penalties for the violation of the said ordinances. It also enacts and furnishes ordinances that protect the environment. On the other hand, Resolutions are expression of sentiments; declaration of a will; opinion; decision or position being rendered by the members of your Sangguniagn on certain issues and matters of public interests and having no permanent value but only temporary in character. You could address your requests to:
THE HONORABLE MEMBERS Sanggunian Panlungsod Bago City
or
46 VICENTE D. MESIAS SEMS/City Secretary-Designate Office of the Sangguniang Panlungsod Bago City
For complaints against erring members of our Philippine National Police (PNP) please address your verified complaint to:
THE CHAIRMAN People’s Law Enforcement Board Office of the Sangguniang Panlungsod Bago City
Offenses may arise from neglect of duty, irregularity in the performance of duty, misconduct, incompetency, oppression, dishonesty, violation of law.
For complaints against our erring Elective Barangay Officials please address your verified complaint to:
HON. RAMON D. TORRES City Vice Mayor Bago City
Offenses committed may be the following:
a) Disloyalty to the Republic of the Philippines; b) Culpable violation of the Constitution; c) Dishonesty, oppression, misconduct in the office, gross negligence, or dereliction of duty; d) Commission of any offense involving moral turpitude or an offense punishable by at least prision mayor; e) Abuse of authority; f) Unauthorized absence for fifteen (15) consecutive working days, except in the case of Members of the Sangguniang Barangay; g) Application for, or acquisition of, foreign citizenship or residence of the status of an immigrant of another country; and h) Such other grounds as may be provided in the Local Government Code of 1991 and other laws.
47
Contact Persons:
VICENTE D. MESIAS SEMS/City Secretary-Designate
- for requests of certified copies of resolutions and ordinances. She also receives copies of verified complaints against erring Elected Barangay Officials and members of the PNP.
MRS. ANA BRENDA A. RELIQUIAS Administrative Assistant
MR. LEMUEL G. JALEA Computer Operator I
- for status of ordinances and resolutions
MS. TERRY P. CARMONA Stenographer II
- for PLEB Clearance
Office Hours: 8:00am – 5:00pm
Telephone Nos. : (034)4610-172 and 4611-057 Office Location : 2nd Floor, City Hall Building, Bago City
48 REQUEST FOR A COPY OF RESOLUTION, ORDINANCE & OTHER LEGISLATIVE DOCUMENTS
ISSUING OFFICE: OFFICE OF THE SANGGUNIANG PANLUNGSOD
ABOUT THE SERVICE:
The Sangguniang Panlungsod, in the exercise of its Legislative Power enacts ordinances, approves resolutions and appropriate funds for the general welfare of the city and its inhabitants. It is for this matter that upon request, our office furnishes ordinances and resolutions and minutes of the meetings to its constituents and other agencies for their guidance and information or support.
(Ang pagpatigayon sang Sanggunian Panlungsod sang iya nga Legislative Power, nagapatuman sang mga ordinansa, naga-aprubar sang mga resolusyon kag nagapatigayon sang pondo para sa kaayuhan sang tanan nga mga pumuloyo sang syudad. Sa amo sini nga katungdanan, kon kamo magahingyo, ang amon opisina magahatag sang mga ordinansa kag resolusyon kag minutes of the meetings sa iya mga pumuloyo kag iban nga ahensya para sa ila katumanan, ihibalo kag suporta.)
FEE(S): Based on the Revenue Code of 2006 specifically Chapter 5, Article A, Section 5A.01, our Sanggunian imposes the following Service Fees:
City Secretary’s Fees:
1) 1st two copies PhP 25.00 2) For every additional copy PhP 5.00 3) Photo Copy or any other copy produced by copying machine per page PhP 8.00 REQUIREMENT(S): . Official Receipt stating payment of the Secretary’s fee. HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit SP Office to request the document 10 Minutes Ana Brenda A. Reliquias that you may need Administrative Assistant Signify your request for a copy of Ordinance/s, Resolution/s or Minutes of the Meeting of the Teresita P. Carmona Stenographer II Regular Session you need. (Magkadto kag magpangayo sang kopya sang Ordinansa, Resolusyon ukon Minutes sang Meeting sang Session nga imo ginakinahanglan.) 2. Payment of Secretary’s Fee 10 minutes Revenue Collection Clerk Pay the required service fees at the City Treasurer’s Office. (Magbayad sang nagakaigo nga balayran sa City Treasurer’s Office.)
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49 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 3. Get your Copy 15 minutes Ana Brenda A. Reliquias Present Official Receipt . Administrative Assistant
(Ipakita ang official receipt sa Records Officer Teresita P. Carmona Stenographer II sang SP Office kag kuhaa ang imo kopya.) Total Processing Time: 35 minutes (Excluding Queuing)
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50 REQUEST BY A CITIZEN OR BY AN AGENCY THAT A RESOLUTION OR ORDINANCE BE PASSED FOR THE GENERAL WELFARE OF THE CITY AND ITS INHABITANTS.
ISSUING OFFICE: SANGGUNIANG PANLUNGSOD
ABOUT THE SERVICE: The Sanggunian Panlungsod in the exercise of its Legislative Power enacts and approves ordinances and resolutions for the general welfare of the city and its inhabitants. A citizen or agency concerned for the general welfare of the City, can request or suggest that an ordinance or resolution be passed by the Sanggunian for a justifiable cause.
(Ang pagpatigayon sang Sanggunian Panlungsod sang iya nga Legislative Power, nagapatuman kag nagaaprubar sang mga ordinansa kag resolusyon para sa kaayuhan sang syudad kag sang mga pumuluyo. Ang isa ka pumuloyo ukon ahensya nga may pag-ulikid sa kaayuhan sang iya nga syudad kag katawhan pwede makahingyo ukon makatugda nga ang Sanggunian magapasar sang isa ka resolusyon ukon ordinansa.)
FEE(S):
. None
REQUIREMENT(S):
. Letter-request or proposal addressed to:
The Honorable Members Sangguniang Panlungsod Bago City
Through: Hon. Nicholas M. Yulo City Mayor Bago City
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Submit your letter-request 5 minutes Ana Brenda A. Reliquias Submit a letter-request/transmittal, proposal to Administrative Assistant the SP Office. Lowella O. Alvarez Clerk II (Magpasa sang letter request/transmittal ukon proposal sang luyag nga ipapasar nga Resolusyon ukon Ordinansa sa Office of the Sanggunian Panlungsod.)
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51 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 2. Follow-Up at the SP Office 5 minutes Ana Brenda A. Reliquias After seven (7) working days, follow-up the Administrative Assistant status of your letter-request/proposal at the Office of the Sangguniang Panlungsod. You Teresita P. Carmona Stenographer II may call at Telephone Number 4610-172 or 4611-057. If signed and approved, get your copy. (Pagkatapos sang pito (7) ka adlaw, i- follow-up sa Office of the Sangguniang Panlungsod ang ginahingyo nga Ordinansa ukon Resolusyon. Pwede makatawag sa Telepono 4610-172 ukon 4611-057.) Total Processing Time: 10 minutes (Excluding the cardinal rules that shall be observed by the Sanggunian in enacting an ordinance.)
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52 FILING A COMPLAINT / ADMINISTRATIVE INVESTIGATION AGAINST ELECTIVE BARANGAY OFFICIAL(S)
ISSUING OFFICE: SANGGUNIANG PANLUNGSOD
ABOUT THE SERVICE: According to section 60, Chapter 4, of Republic Act No. 7160, better known as the Local Government Code of 1991, an elective local official may be removed from office on the grounds enumerated therein “by order of the proper court”.
(Nasaad sa Section 60, Chapter 4, sang Republic Act No. 7160, ginakilala nga Local Government Code of 1991, ang elective local official pwede mapahalin sa iya ginakaptan nga opisina sa mga rason nga nasaad, sa mando sang nagakaigo nga korte.)
FEE(S): . None
REQUIREMENT(S): Verified or sworn written complaint addressed directly to: The Honorable Members Sangguniang Panlungsod Bago City Copy furnished to the City Mayor’s Office and DILG.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit the SP Office to file verified or 5 minutes Ana Brenda A. Reliquias sworn written complaint Administrative Assistant File a verified or sworn written complaint against any elective barangay official addressed to the Sanggunian accompanied by the affidavits of witnesses or evidences in support of the charge.
(Magpasa sang sinumpaan nga reklamo batok sa elective barangay official. Ipatuhoy ang sulat sa Sanggunian upod ang affidavit sang testigo ukon ebidensya nga nagasuporta sa akusasyon.) 2. Wait for a notice from the Office of Ana Brenda A. Reliquias the Sangguniang Panlungsod for the Administrative Assistant schedule of administrative investigation.
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53 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) (Hulaton ang notice halin sa Office of the Sangguniang Panlungsod para sa schedule sang administrative investigation.) Administrative Investigation Proper/ Hearing Shall be terminated within ninety (90) days from the start thereof. 3. Decision (copies of the decision shall immediately be furnished to the respondent and all interested parties).
(Decision (ang kopya sang desisyon igahatag sa akusado kag sa mga interesado nga mga tawo). Total Processing Time: Within ninety (90) days from the start thereof. (Excluding Queuing)
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54 FILING A COMPLAINT AGAINST PNP PERSONNEL
ISSUING OFFICE: SANGGUNIAN PANLUNGSOD
ABOUT THE SERVICE: Republic Act No. 6975, Section 43 states that “there shall be created by the Sanggunian Panlungsod/Bayan in every city and municipality such number of People’s Law Enforcement Boards (PLEBs) as may be necessary; provided, that there shall be at least one (1) PLEB for every municipality and for each Legislative District in a City. The PLEB shall have jurisdiction to hear and decide citizen’s complaints or cases filed before it against erring officers and members of the PNP. There shall be at least one (1) PLEB for every five hundred (500) city or municipal police personnel.
(Ang Section 43, sang Republic Act No. 6975 nagasaad nga ang kada Sanggunian Panlungsod/Bayan sa kada syudad kag munisipalidad may ara pagatukoron nga mga People’s Law Enforcement Boards (PLEBs) suno sa kinahanglanon, pero kinahanglan gid nga may ara isa (1) ka PLEB sa kada munisipalidad kag sa kada Distrito sang syudad. Ang PLEB may ara katarungan para magpamati kag magbanabana sang reklamo sang pumoloyo ukon mga kaso batok sa nakasala nga mga opisyales kag myembro sang PNP. May ara dapat isa (1) ka PLEB sa kada 500 nga katapo sang pulis.)
FEE(S): . None
REQUIREMENT(S): Verified or sworn written complaint addressed directly to: The Chairman People’s Law Enforcement Board Office of the Sangguniang Panlungsod Bago City HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit the SP Office and file the 15 minutes Teresita P. Carmona complaint Stenographer II File a written complaint and sworn statement against erring officer/member of the PNP, accompanied by affidavits of witnesses and other evidence in support thereof for evaluation. (Ipasa ang sinumpaan nga reklamo batok sa opisyal/myembro sang PNP nga pagaupdan sang affidavit sang mga testigo kag iban pa nga ebidensya nga nagapamatuod sang reklamo para ini mausisa.)
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55 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 2. Wait for the termination of the No longer than 25 days Teresita P. Carmona investigation. Stenographer II
(Maghulat asta matapos ang imbestigasyon.) Total Processing Time: Please allow one month processing to ensure validity and that due process are given to both parties.
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56 ISSUANCE OF PLEB CLEARANCE TO PNP PERSONNEL
ABOUT THE SERVICE:
Other services of PLEB: Issuance of People’s Law Enforcement Board (PLEB) Clearance to PNP Personnel
FEE(S): . Secretary’s Fee PhP 25.00
REQUIREMENT(S): . Official Receipt
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Request People’s Law Enforcement 5 minutes Teresita P. Carmona Board (PLEB) Clearance at the SP Office Stenographer II Signify your request for a PLEB Clearance.
(Maghingyo sang PLEB Clearance sa Office of the Sanguniang Panlungsod.) 2. Payment 10 minutes Revenue Collection Clerk Pay the required Secretary’s Fee at the City Treasurer’s Office.
(Magbayad sang Secretary’s Fee sa City Treasurer’s Office.) 3. Claim your Requested PLEB 5 minutes Teresita P. Carmona Clearance Stenographer II Present Official Receipt to the PLEB Secretariat, and then get the copy of the clearance the next day.
(Ipakita sa PLEB Secretariat ang imo official receipt kag kuhaon ang kopya sang clearance sa masunod nga adlaw.) Total Processing Time: 20 minutes (Excluding Queuing)
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57 APPLICATION FOR ACCREDITATION FOR MEMBERSHIP IN THE LOCAL SPECIAL BODIES.
ISSUING OFFICE: OFFICE OF THE SANGGUNIAN PANGLUNGSOD
ABOUT THE SERVICE:
According to Article 64, , Rule XIII, of Republic Act 7160, otherwise known as the Local Government Code of 1991, within thirty (30) days from the organization of the newly elected sanggunian, each sanggunian concerned shall call all community-based people’s organizations or NGOs, including business and professional groups, and other similar aggrupations to apply with the LGU concerned for accreditation for membership in the local special bodies. The sanggunian shall complete the accreditation process within sixty (60) days from the organization of the newly elected sanggunian. Beyond this period of accreditation as provided for by this Rule, however, the Office of the Sanggunian will still accept application for accreditation.
(Nakasaad sa Article 64, Rule XIII, sang Republic Act 7160, nakilala nga Local Government Code of 1991, nga sa sulod sang trenta (30) ka adlaw halin sang maorganisar ang mga newly elected sanggunian, kada sanggunian dapat matawag sang tanan nga organisasyon or NGOS, kaupod ang mga grupo sang mga negosyante kag mga professional kag iban pa nga grupo, nga mag-apply sa LGU ukon sa syudad para sa accreditation para mangin myembro sang local special bodies. Ang sanggunian dapat magakumpleto sang ila accreditation process sa sulod sang sisenta (60) ka adlaw halin sang maorganisar ang mga newly elected sanggunian. Pero, maglapaw sa tiempo sang accreditation nga nasaad sa sini nga pagsulundan, ang Office of the Sangguniang Panlungsod magabaton pa sang application for accreditation.)
FEES: . None
REQUIREMENTS:
-Letter Request addressed to: HON. RAMON D. TORRES City Vice Mayor Office of the Sanggunian Panlungsod , Bago City -Certificate of Registration -List of Officers -Accomplishment Report -Financial data of the organization
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit the Office of the Sangguniang 5 minutes Ana Brenda A. Reliquias Panlungsod and ask for the checklist of Administrative Assistant requirements.
(Magbisita sa Office of the Sangguniang Panlungsod kag mangayo sang listahan sang mga requirements.)
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58 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 2. Return to the Office of the 10 minutes Ana Brenda A. Reliquias Sangguniang Panlungsod and submit your Administrative Assistant complete requirements in three copies each.
(Magbalik sa Office of the Sangguniang Panlungsod kag ipasa ang nakumpleto nga mga requirements nga may tag-tatlo ka kopya kada isa.) 3. Follow-up and get your copy of 5 minutes Ana Brenda A. Reliquias Certificate of Accreditation. Administrative Assistant
(I-follow-up kag kuhaon ang kopya sang Certificate of Accreditation.) Total processing time: 20 minutes (Excluding Queuing)
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59 Office of the Sangguniang Panlungsod PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF PhP 25.00 To request a copy of (1st 2 pages) Ordinance/s, 35 minutes Ana Brenda A. Reliquias PhP 5.00 Resolution/s or Minutes Teresita P. Carmona (for every additional of the Regular Session page) To file a proposed Ana Brenda A. Reliquias resolution or ordinance 10 minutes None to the sanggunian.
To file a Complaint /
Administrative 10 minutes Investigation against Ana Brenda A. Reliquias None
Elective Barangay
Officials
Issuance of PLEB 2 days Teresita P. Carmona PhP 25.00 Clearance
To file a complaint against erring members 20 munites Teresita P. Carmona None of the PNP
Application for accreditation of 20 minutes Ana Brenda A. Reliquias None NGOs/Pos
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60
City Planning and Dev’t. Office
(CPDO)
61 CITY PLANNING AND DEVELOPMENT OFFICE
As public servants of the City Government of Bago, we are committed to observe and promote ethical behavior, professionalism and excellence in providing technical services and support on:
. preparation of development plans, . policy formulation, . research and project studies . stakeholders participation and coordination, . monitoring and evaluation of development programs, projects and activities
In the performance of our mandate, we shall continue to adhere to the highest tenet of public ethics. For ours is the City Planning and Development Office that is composed of professionalized corps of civil servants responsive to the needs of our clientele.
CLIENTELE Government officials and functionaries Students and professionals Non-government organizations, people’s organizations, civil society organizations Housing and land owners and developers
SERVICES AVAILABLE . Technical support in the preparation of comprehensive development and physical framework plans and public investment programs. Secretariat and technical staff support in City and Barangay Development Council meetings and activities. . Technical assistance in the conduct of studies and preparation of project proposals. . Technical staff support and assistance in the evaluation and monitoring of development program, projects and activities. . Technical staff support and assistance in the preparation of LGPMS and SLGR and other annual development reports. . Technical staff support and assistance in facilitating linkage/network between clients and government agencies or private organizations in the implementation of development programs, projects and activities. . Approval of Land Use and Zoning Permits and Locational Clearances. . Evaluation of Final Approval and Development Permit for subdivision and housing projects.
Office Hours: 8:00am – 5:00pm
Contact Person : Engr. Edwin V. de Nicolas, MDM, CSEE Telefax : (034)454-0588 e-Mail : [email protected] Office Location : 2nd Floor, City Hall (West Wing)
62 ISSUANCE OF SEP/MAPS/DATA
ISSUING OFFICE: CITY PLANNING AND DEVELOPMENT OFFICE
ABOUT THE SERVICE
This service is given to clientele such as government officials and functionaries, students and professionals, non-government organizations, people’s organizations and civil society organizations for their studies and research.
(Ang ini nga serbisyo ginahatag sa cliente labi na ang opisyal sang gobyerno, estudyante, propisyonal kag sa mga nanarisari nga katilingban para sa ila talamdan kag ihibalo.)
FEE(S):
. None
REQIUREMENT(S):
. Accomplished Letter Request for SEP/MAPS/DATA needed
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit accomplished letter request 10 minutes Perpetua C. Amanquiton Issuance of Documents Requested. Statistician I
(Ipasa ang accomplished letter request Rex G. Mijares para sa pag-issue sang gin-request nga Draftsman I dokomento.) Riza M. Segovia PDO I Total Processing Time: 10 minutes (Excluding Queuing)
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63 SECURING LOT FOR RESETTLEMENT IN BAGO CITY HOUSING PROGRAM
ISSUING OFFICE: CITY PLANNING AND DEVELOPMENT OFFICE
ABOUT THE SERVICE
This service is given to families with issued court order of eviction on the lot the families occupy. The City’s Housing Program for lot occupancy is given to qualified ejected families.
(Ang ini nga serbisyo gina hatag sa pamilya nga ginamandu-an sang korte nga magahalin sa ila gina istaran nga lote. Ang Housing Program sang syudad magahatag sang lote para sa mga pamilya nga apektado sini.)
FEE(S): . Issuance of Certification from the City Assessor’s Office PhP 30.00 . Issuance of Certification from Registry of Deeds PhP 204.00 . Documentary Stamp (compulsory) PhP 15.00 . Certicate of Indigency from CSSDO
REQUIREMENT(S):
A. MINIMUM QUALITIES FOR A PROSPECTIVE BENEFICIARY . Must be a Filipino and bonafide resident of any barangay within Bago City, where he/she is residing for at least 3 years. . Must be of legal age. . Must be legally married or legally separated and considered as household head with at least 2 house members. . Must not be a registered owner of any lot within the City boundary. Must not have any obligation for the purpose of a lot.
B. DOCUMENTS REQUIRED FOR APPLICATION . Duly filled up Application Form (notarized) . Photo Copy of Residence Certificate (Current Year) . Photo Copy of Marriage Contract . Family Picture . Certification of Barangay Captain & at least 2 other person of reputable standing in the Barangay as to length of stay in the said barangay where he/she is residing. . Certification from the City Social Welfare & Development Office as to indigency. . Registry of Deeds, City Assessor and DAR certification as to ownership of real property within the City and not being a recipient of any land reform program of the government. . Affidavit stating that the applicant is not paying amortization for the acquisition of any lot. . Proof/Notice of Eviction . Photocopy of Voter’s Affidavit
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64 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements for evaluation 10 minutes Engr. Deny L. Millevo and assessment Engineer II Please submit requirements for evaluation and qualification. Jude Thadeus B. Rodrigo Clerk I (Ipasa ang mga papeles para sa evaluation kag assessment.) 2. Client Registration 3 hours Engr. Deny L. Millevo You will be evaluated and assessed together Engineer II with your submitted requirements and further verification. Jude Thadeus B. Rodrigo Clerk I (Ikaw pagapamangkoton kag usisaon upod sa imo papeles.) 3. LOT AWARD 10 minutes Engr. Deny L. Millevo Lot will now be awarded to the beneficiary. Engineer II
(Kun approve, ang lote igahatag sa Jude Thadeus B. Rodrigo Clerk I benepisyaryo.) Total Processing Time: 4 hours (Excluding Queuing)
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65 ISSUANCE OF LOCATIONAL CLEARANCE (FOR CONFORMING PROJECTS)
ISSUING OFFICE: CITY PLANNING AND DEVELOPMENT OFFICE
ABOUT THE SERVICE
This service is given to individuals, corporations and government agencies required to secure building permit. It is the first clearance that shall be secured by the project proponent in the process of securing building permit. It is in this Office that proposed projects are evaluated if it conforms to or allowed under the Zoning Ordinance. The clearance issued is called Locational Clearance.
(Ang ini nga serbisyo gina hatag sa mga indibidwal, korporasyon kag ahensya sang gobyerno nga naga kinahanglan magkuha sang building permit.)
ZONING FEE(S):
Residential Structures, the project cost is PhP100,000.00 and below - PhP200.00 Over PhP100,000.00 - PhP200.00 plus 1/10 of 1% in excess of PhP100,000.00
Apartments, the projects cost is PhP500,000.00 and below -PhP600.00 Over PhP500,000.00 -PhP600.00 plus 1/10 of 1% in excess of PhP500,000.00
Dormitories, the project cost is Php500,000.00 and below -Php600.00 Over Php500,000.00 -Php600.00 plus 1/10 of 1% in excess of Php500,000.00
Institutional, the project cost is PhP100,000.00 and below -PhP400.00 Over PhP100,000.00 -PhP400.00 plus 1/10 of 1% in excess of PhP100,000.00
Commercial, Industrial, Agro-Industrial, the project cost is PhP100,000.00 and below -PhP1,300.00 Over PhP100,000.00 -PhP1,300.00 plus 1/10 of 1% in excess of PhP100,000.00
Alteration/Expansion -the assessment is the same as new application
REQUIREMENT(S):
1. 5 Sets of Site Development Plan duly signed by licensed Civil Engineer or Architect. 2. Photo Copy of the Transfer Certificate of Title and consent from the lot owner if the applicant is not the absolute owner. 3. Cost Estimates/Bill of Materials 4. Environmental Compliance Certificate or Certificate of Non-Coverage (for applicable projects only) 5. Social Acceptability (Barangay Resolution) (for applicable projects only)
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66 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (magkadto kay) 1. Submit requirements. 1 minute Engr. Deny L. Millevo Kindly submit needed requirements for Engineer II evaluation.
(Palihog ipasa ang mga kinahanglanon nga requirements para sa evaluation.) 2. Interview and filing of Application 20 minutes Engr. Deny L. Millevo Form Engineer II Please fill up application form for Locational Clearance and a short interview will be conducted. Please wait as we process your application.
(Palihog fill-up sang pormas nga gina aplayan para sa Locational Clearance kag sa interview. Palihog hulaton ang inyo papelis samtang gina-process.) 3. Payment of Zoning Fee 10 minutes Revenue Collection Clerk Please pay required Zoning Fee at the City Treasurer’s Office.
(Palihog magbayad sang zoning fee sa City Treasurer’s Office.) 4. Release of Locational Clearance 10 minutes Engr. Deny L. Millevo Please return to the City Planning & Engineer II Development Office, present your Official Receipt and claim your approved Locational Clearance .
(Palihog magbalik sa City Planning & Development Office, ipakita ang official receipt kag kwaon ang imo aprobado nga Locational Clearance.) Total Processing Time: 41 minutes (Excluding Queuing)
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67 ISSUANCE OF PRELIMINARY APPROVAL AND DEVELOPMENT PERMIT FOR SUBDIVISION AND CONDOMINIUM PROJECT
ISSUING OFFICE: CITY PLANNING AND DEVELOPMENT OFFICE
ABOUT THE SERVICE
This service is given to individuals, corporations and developers with subdivision or condominium projects. The approval of the proposed project is needed prior to the start of construction of the project. Plans of the project shall be in accordance with the standards of PD 957, BP 220 or other applicable guidelines.
(Ang ini nga serbisyo ginahatag sa mga indibidwal, korporasyon kag developers sang subdibisyon ukon condominium projects. Ini nga approval kinahanglanon antis magsugod paubra sang ini nga proyekto. Ang plano kinahanglan magasunod sang standard sang PD957, BP220 kag iban pa nga guidelines.)
FEE(S):
Subdivision projects:
1. Preliminary Approval/Locational Clearance (PALC) PhP500.00/ha. for the first five (5) Hectares
a. For every additional hectares or fraction thereof PhP200.00
2. Final Approval and Development Permit PhP1,500.00/ha. regardless of density a. Additional Fee on floor area of houses/ Building sold with the lot PhP5.00/sq.m.
3. Alteration of plans (affected areas only) same as final approval and dev’t. permit.
Condominium projects:
1. Preliminary Approval/Locational Clearance a. Land Area PhP1,000.00/hectare b. Building PhP300.00/floor
2. Final Approval and Development Permit a. Per sq.m. of the total land area PhP5.00/sq.m. b. Additional Cost on the area of the building PhP5.00/sq.m.
3. Alteration of Plans (affected area only) same as final approval and dev’t.
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68 Permit FEE(S): For Projects under BP 220 A. Subdivision projects: 1. Preliminary Approval/Locational Clearance a. Socialized Housing PhP1,000.00 for the 1st 10 hectares b. Economic Housing PhP500.00 for the 1st 5 hectares
For additional hectare or a fraction thereof: a. Socialized Housing PhP50.00 b. Economic Housing PhP100.00
2. Final Approval and Dev’t. Permit PhP300.00/hectare 3. Alteration of Plan PhP300.00/hectare 4. Building PhP5.00/sq.m. of floor area of housing Unit
B. Condominium 1. Preliminary Approval/Locational Clearance PhP500.00/hectare 2. Final Approval and Dev’t. Permit a. Per square meter of total land area PhP5.00 b. Additional Cost per sq.m. per saleable floor area PhP5.00
FEE(S): For Industrial Subdivision
A. Preliminary Approval/Locational Clearance 1. First 5 Hectares PhP500.00/hectare 2. Every additional or a Fraction thereof PhP200.00/hectare B. Final Approval and Dev’t. Permit PhP1,000.00/hectare C. Alteration of Plan (affected Areas only) same as final approval and Dev’t. Permit
FEE(S): For Commercial Subdivision
A. Preliminary Approval/Locational Clearance (PALC) 1. First 2 hectares PhP500.00/hectare 2. Every Additional Hectare PhP200.00/hectare B. Final Approval and Dev’t. Permit PhP1,000.00/hectare C. Alteration of plan (affected areas only) same as final approval and Dev’t. Permit
FEE(S): For Farm Lots Subdivision
A. Preliminary Approval/Locational Clearance (PALC) 1. For 1st h hectares PhP300.00/hectare 2. For every Additional Hectare PhP100.00/hectare B. Final Approval and Dev’t. Permit PhP700.00/hectare
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69 C. Alteration of plan (affected areas only) PhP500.00/hectare
FEE(S): For Memorial Park/Cemetery Project A. Preliminary Approval/Locational Clearance (PALC) 1. For Memorial Park Project PhP1,000.00 for 1st hectare 2. For Cemeteries PhP500.00 for the 1st hectare Every additional hectare or fraction thereof
1. Memorial Park PhP200.00/hectare 2. Cemeteries PhP100.00/hectare
B. Final Approval and Development Permit 1. Memorial Park Projects PhP5.00/sq.m. 2. Cemeteries PhP2.00/sq.m.
C. Alteration of Plan (Affected areas only) same as final approval and dev’t. Permit
REQUIREMENT(S) : . Fully accomplished Application Form for Preliminary Approval/Locational Clearance . Engineering Plans duly signed by licensed professionals . Certified True Copy of the Transfer Certificate of Title (TCT) . DAR Conversion Order . Zoning Certification . Permit to Drill from NWRB for deepwell or application for water supply system from Water District . Environmental Compliance Certificate (ECC) from DENR . Current Tax Receipt . Application for power supply from Local Franchise Holder . Specifications, Bill of Materials and Cost Estimates
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements 10 minutes Engr. Deny L. Millevo Submit complete requirements for evaluation Engineer II and processing. Please allow time for processing and project evaluation on design standards and endorsement to the Sangguniang Panlungsod including approval. (Ipasa ang kompleto nga papelis para ma- evaluate kag para maprocess. Palihog hulaton ang pag-proseso sang proyekto kag i-indorso sa Sangguniang
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70 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) Panlungsod.) 2. Payment of Fees 10 minutes Revenue Collection Clerk Please pay required fees to the City Treasurer’s Office.
(Palihog magbayad sang zoning certification fee sa City Treasurer’s Office.) 3. Release of PALC 10 minutes Engr. Deny L. Millevo Please return to this Office, present your Engineer II official receipt and claim your PALC.
(Palihog magbalik sa CPDO kag ipakita ang imo official receipt kag kwa-a ang PALC.) Total Processing Time: (Excluding Queuing)
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71 ISSUANCE OF ZONING CERTIFICATION
ISSUING OFFICE: CITY PLANNING AND DEVELOPMENT OFFICE
ABOUT THE SERVICE
The Zoning Certification is issued to individuals, corporations and government agencies securing Environmental Compliance Certificate (ECC) or Certificate of Non-Coverage (CNC). Also, private individuals secure this certificate for the purpose of selling or for appraisal of the property. (Ang Zoning Certification ginahatag sa mga indibidwal, korporasyon, ahensya sang gobyerno nga nagakinahanglan para sa ila kinaugalingon nga paggamit ukon bilang kinahanglan sa ila pagproseso sa iban man nga ahensya sang gobyerno.) FEE(S): . Zoning Certification Fee - PhP500.00/hectare or a fraction thereof REQUIREMENT(S): . Vicinity Map and Lot Plan . Certified True Copy of the Transfer Certificate of Title (TCT) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements 5 minutes Engr. Deny L. Millevo Submission of the needed requirements for Engineer II site evaluation. (Ipasa ang mga kinahanglanon nga papelis para sa site evaluation.) 2. Payment of Fee 10 minutes Revenue Collection Clerk Pay Zoning Certification Fee at the City Treasurer’s Office. (Magbayad sang zoning certification fee sa City Treasurer’s Office.) 3. Return to this Office for release of 5 minutes Engr. Deny L. Millevo Zoning Certification Engineer II Present official receipt and wait for the release of your Zoning Certificate . (Magbalik sa CPDO kag ipakita ang official receipt kag maghulat para sa pagrelease sang Zoning Certificate.) Total Processing Time: 20 minutes (Excluding Queuing)
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72 City Planning and Development Office PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES TIME STAFF FEES
I. Locational Clearance A. Residential Structure, the project cost of which is: 1 hour 1. PhP100,000.00 & below PhP200.00 2. Over PhP100,000.00 PhP200.00 + 1/10 of 1 % of cost in excess of PhP100,000.00 B. Apartments 1. Project cost of 1 hour. PhP500,000.00 PhP600.00 and below PhP600.00 + 1/10 of 1 % 2. Over PhP500,000.00 of cost in excess of PhP500,000.00
C. Dormitories 1 hour 1. Project cost of PhP600.00 PhP500,000.00 PhP600.00 + 1/10 of 1 % and below Engr. Deny L. of cost in excess of 2. Over PhP500,000.00 Millevo PhP500,000.00 regardless of number of rooms
1 hour D. Institutional, the project cost of PhP400.00 which is; PhP400.00 + 1/10 of 1 % 1. PhP100,000.00 and below of cost in excess of 2. Over PhP100,000.00 PhP100,000.00
E. Commercial, Industrial, 1 hour Agro-Industrial projects; PhP1,300.00 1. Project cost is PhP1,300.00 + 1/10 of 1 PhP100,000.00 & below % of cost in excess of 2. Over PhP100,000.00 PhP100,000.00
F. Alteration / Expansion 1 hour Same as new application
73 PROCESSING ACCOUNTABLE SERVICES TIME STAFF FEES
II. Subdivision and Condominium projects/activities under PD 957
A. Approval of Subdivision plan (including townhouse) PhP 500.00 / ha. for the 1. Preliminary Approval / first five (5) hectares Locational Clearance 30 days
a. For every Additional PhP 200.00 Hectare or a fraction Thereof
2. Final Approval & PhP 1,500.00 Development Permit 30 days
a. Additional fee on floor P 5.00 / sq. m. area of houses/ buildings sold with the lot Same as final approval and 3. Alteration of Plans (affected 30 days dev’t. permit area) Engr. Deny L. Millevo B. Approval of Condominium Projects
1.Preliminary Approval / Locational Clearance 30 days PhP 1,000.00 / hectare a. Land Area PhP 300.00 / floor b. Building
2.Final Approval and Development Permit 30 days a. Per sq.m. of the total PhP 5.00 / sq.m. land area b. Additional cost on the PhP 5.00 / sq.m. area of the building Same as final approval and 3.Alteration of Plan (affected 30 days Dev’t. permit area)
74 PROCESSING ACCOUNTABLE SERVICES TIME STAFF FEES
III. Subdivision and Condominium projects/activities under BP 220
A. Subdivision 1. Preliminary Approval and Locational Clearance 30 days PhP 1,000.00 for the first a. Socialized ten (10) hectares P 500.00 / hectare for the b. Economic first five (5) hectares
For every additional hectare or a fraction thereof PhP 50.00 a. Socialized PhP 100.00 b. Economic
2.Final Approval and PhP 300.00 / hectare Development Permit 30 days Engr. Deny L. Millevo 3.Alteration of plans ( affected PhP 300.00 / hectare areas) 30 days PhP 5.00 / sq.m. of floor 4.Building Permit 1 hour area of housing unit
B. Condominium 1.Preliminary Approval and PhP 500.00 / hectare Locational Clearance 30 days 2.Final Approval and Development Permit 30 days a. Per sq.m. of the total PhP 5.00 land area b. Additional cost per PhP 5.00 sq.m. per saleable floor area
IV. Approval of Industrial Subdivision A. Preliminary Approval and Locational Clearance 1. First 5 hectares 30 days PhP 500.00 / hectare Engr. Deny L. 2. Every additional hectare or a Millevo fraction thereof PhP 200.00 / hectare B. Final Approval and Dev’t. Permit 30 days PhP 1,000.00 / hectare C. Alteration of Plan (affected areas 30 days Same as final approval and only) dev’t. permit
75 PROCESSING ACCOUNTABLE SERVICES TIME STAFF FEES
V. Approval of Commercial Subdivision A. Preliminary Approval and 30 days Locational Clearance 1. First 2 hectares PhP 500.00 / hectare 2. Every additional hectare Engr. Deny L. PhP 200.00 / hectare B. Final Approval and Dev’t. 30 days Millevo Permit PhP 1,000.00 / hectare C. Alteration of Plan Same as final approval and dev’t. permit
VI. Approval of Farmlot Subdivision A. Preliminary Approval and Locational Clearance 1.First 5 hectares 30 days 2.Every additional hectare PhP 300.00 / hectare B. Final Approval and Dev’t PhP 100.00 / hectare Permit Engr. Deny L. C. Alteration of Plan (affected 30 days Millevo PhP 700.00 / hectare areas) 30 days PhP 500.00
VII. Approval of Memorial Park / Cemetery Project A. Preliminary Approval and Locational Clearance 30 days 1. For Memorial park PhP 1,000.00 for the 1st project hectare 2. For Cemetery project PhP 500.00 for the 1st hectare Every additional hectare or a fraction thereof Engr. Deny L. 1. Memorial Park Millevo 2. Cemetery PhP 200.00 / hectare B. Final Approval and Dev’t PhP 100.00 / hectare Permit 30 days 1. Memorial Park 2. Cemetery PhP 5.00 / sq.m. PhP 2.00 / sq.m. C. Alteration of Plan (affected areas only) 30 days Same as final approval and dev’t. permit
76 PROCESSING ACCOUNTABLE SERVICES TIME STAFF FEES
VIII. Other Transactions 1. Zoning Certifications 30 minutes PhP 500.00/hectare or a 2. Availability of records / public fraction thereof request of copies / research works 30 minutes PhP 100.00 Engr. Deny L. 3. Certified true / Xerox copy of Millevo documents 30 minutes a. Document of 5 pages or less PhP 30.00 b. Every additional page PhP 5.00
IX. Zoning Clearance for Mayor’s Permit 5 minutes Engr. Deny L. PhP 20.00 Millevo
Answering of queries relative to Land Engr. Deny L. 20 minutes None Use and Zoning Millevo
Attend to Committee Hearings Engr. Deny L. 2 hours None relative to Land Use and Zoning Millevo Engr. Deny L. Answering of queries relative to Millevo / 20 minutes None housing Jude Thadeus B. Rodrigo Answering of queries relative to Engr. Deny L. 30 minutes None subdivision projects Millevo
77
City Budget and Management Office
(CBMO)
78 CITY BUDGET MANAGEMENT OFFICE
Our City Budget and Management Office (CBMO), in coordination with other offices, prepares the City Annual Principal Budget in conformity with Local Budget Circulars and Issuances. The Office recommends the allocation of funds committed for programs and projects geared for cost efficient delivery of services and facilities as mandated by the Local Government Code of 1991.
In order for us to deliver quality service as government employees and as public servants, thus, we give you our functions and other services we pledge, for your referral.
After the determination of the year’s estimated income, the Budget Preparation Process starts from the issuance of Budget Call which is issued every 5th of June for the Budget Forum following a month after. 15th of July is the preparation and submission of Budget Proposals of every office which the office reviews and consolidates. Proposed Budget is then prepared for the Budget Hearing on the 15th of August. Any amendment was taken for finalization of the Budget, afterwhich LEP, Budget Message and BESF are prepared before the Executive Budget is submitted for review and approval of the Sanggunian. Once approved, our Budget for the next calendar year is ready for execution.
Other related functions are performed by our Office as stated in our Service Pledge aside from the major frontline service of our Department.
Clientele: Punong Barangays, Barangay Treasurers, City Officials and Employees
Services Available: . Annual Budget Preparation . Release of Quarterly Allotment Advice . Supplemental Budget Preparation . Controls Appropriation, Records, Reviews and Approves Transaction . Prepares vouchers for settlement of cash advances of officials and other employees . Verifies supporting documents and prepares Petty Cash Vouchers for financial assistance . Assistance for Barangay Budget Preparation . Review of Barangay Supplemental and Principal Budgets
Office Hours: 8:00am – 5:00pm
Contact Persons : Mr. Ernesto E. Varrera, City Budget Officer Telephone No. : 4611-303 Office Location : 2nd Level City Hall Building A. Gonzaga St., Brgy. Poblacion, Bago City
79 ASSISTANCE FOR BARANGAY BUDGET PREPARATION
ISSUING OFFICE: CITY BUDGET AND MANAGEMENT OFFICE
ABOUT THE SERVICE:
Barangay Budget Preparation Assistance and Review - Annual/Supplemental Budget – services rendered to the twenty four Barangays of Bago City, to ensure that:
1. Budgetary requirements under the Local Government Code of 1991 (RA 7160) are complied with; 2. Budget does not exceed the estimated receipt/income of the barangay; and 3. Items of appropriations are not more than those provided by the existing law.
(Ang Barangay Budget Preparation Assistance kag Review – Annual/Supplemental nga Budget – amo ang serbisyo nga ginahatag sa bientekuatro (24) ka barangay sa syudad sang Bago, para masiguro nga:
1. Ginatuman ang mga requirements sa pagpreparar sang budget suno sa Local Government Code sang 1991 (RA 7160). 2. Ang budget wala nag sobra sa estimated nga income sang barangay. 3. Ang mga item sa appropriations indi mag sobra sa kon ano ang ara sa laye.)
Clientele: Punong Barangays, Barangay Treasurers
FEE(S):
. None
REQUIREMENT(S):
Annual Barangay Budget
. Endorsement Letter of Punong Barangay . Approved Barangay Appropriation Ordinance for Annual Budget . *BBPF #1 – Certified Statement of Income . *BBPF #4 – Income and Expenditure Estimates for Budget Year . *BBPF #6 – Barangay Expenditure Program or Budgetary Allocation / Computation of Resources . Approved Barangay Annual Investment Plan and Approved AIP Resolution for the year.
Barangay Supplemental Budget
. Endorsement Letter of Punong Barangay . Approved Barangay Appropriation Ordinance for Supplemental Budget . *BBPF #4 – Income and Expenditure Estimates for Supplemental Budget
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80 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Kindly Submit Requirements and wait for any notice for correction.
(Palihog ipasa ang mga requirements kag mag hulat sang notice kon may correction.)
2. Submitted documents are subject to: Within the day Monica Ofelia M. Narazo a. Evaluation of Annual Budget as to its Budget Officer I consistency to the budgetary requirements. 10 minutes Monica Ofelia M. Narazo b. Evaluation of Supplemental Budget as Budget Officer I to its consistency to the budgetary requirements. Monica Ofelia M. Narazo c. Preparation of endorsement letter. 5 minutes Budget Officer I
d. Review and endorses documents to the Sangguniang Panlungsod for 15 minutes Ernesto E. Varrera resolution and for approval. City Budget Officer
a) (Pag-evaluate sang Annual Budget tuhoy sa iya consistency sa budgetary requirements./
b) Pag-evaluate sang Supplemental Budget tuhoy sa iya consistency sa budgetary requirements.
c) Pag-preparar sang endorsement letter
d) Pag review kagpag-indorso sang mga dokomento sa SangguniangPanlungsod para ma resolusyonan kag para maaprobahan ini.) Total Processing Time Annual Budget: Within the Day Supplemental Budget: 30 Min. (Excluding Queuing)
*BBPF – Barangay Budget Preparation Form
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81 City Budget Management Office PERFORMANCE PLEDGE
We, the City Budget and Management Office Staff commit ourselves to deliver quality public service as we perform the following office activities/services:
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Annual Budget Preparation July – October CBO Staff None Release of Quarterly Monica Ofelia M. Narazo 10 minutes None Allotment Advice Belen S. Bandiola Supplemental Budget Ernesto E. Varrera 4 hours None Preparation Bernie F. Divinagracia
Assignment of Obligation 3 minutes CBO Staff None Request Number Gelyn F. Guevarra Checks availability of Monica Ofelia M. Narazo appropriation, controls, 10 minutes Belen S. Bandiola records and post Emelyn L. Pellejo transactions Mary Jean G. de Nicolas Certify as to the availability Ernesto E. Varrera of Appropriation, Reviews, 10 minutes Gelyn F. Guevarra/ None Signs and Approves Office Lourdes B. Alindao Transactions. Preparation of vouchers & settlement of cash advances 20 minutes Lourdes B. Alindao None of the City Mayor & other City Officials Assistance for Barangay Budget Preparation, Assist in the review and endorses Monica Ofelia M. Narazo 30 minutes None Barangay Supplemental and Ernesto E. Varrera Principal Budget to the Sangguniang Panlungsod
82
City Treasurer’s Office
(CTO)
83 CITY TREASURER’S OFFICE
As mandated by different laws, our City Treasurer’s Office (CTO) takes responsibility for strengthening the economic, financial, and fiscal capabilities of our City. It also strives to create awareness of the City’s financial soundness. Thus, the CTO seriously takes to heart and with great transparency and accuracy their functions of collecting revenues, taking custody, and exercising proper management and disbursement of the City’s funds.
As collecting arm of the City, aside from internal functions, the CTO directly deals with you through its collecting function.
Clientele: Tax payers, Students, Businessmen and general public.
Services Available:
1. Land Tax Division . Computation of Tax Bill/Sending out of Tax Bills . Issuance of Land Tax Official Receipts . Issuance of Land Tax Clearance . Publish Notices of Delinquency In-charge: Mr. Ricardo A. Abellar, Local Revenue Collection Officer II
2. License Division . Issuance of Official Receipts for business tax, tuition fees, transfer tax, professional tax, charges for economic enterprises, Non-Refundable Registration Fee for applicants of BMBE and BCIIC and other miscellaneous fees; burial permits and community tax certificate . Issuance of Business Permits and tax plates, Franchise Permits to Tricycle Operators/ Trisikad Operators. . Issuance of Certifications and Clearances. . Provides application forms and issues certificates of authority to BMBE applicants In-charge: Mrs. Ma. Carmen Y. Lopez, Revenue Collection Clerk II
3. Market Division . Registration of large cattle, etc. . Issuance of Official Receipts for market block rentals, slaughter house fees, ante- mortem and cash tickets . Perform duties concerning the maintenance and upkeep of the market and market premises. In-charge: Mr. Joemar M. Bimbao, Market Specialist I
Office Hours: 8:00am – 5:00pm Contact Persons : Mr. Cornelio E. Segundino, OIC-City Treasure’s Office Telephone No. : 4610-866 Office Location : Right Wing, Ground Floor, City Hall
84 SECURING A COMMUNITY TAX CERTIFICATE (CEDULA) ISSUING OFFICE: LICENSE DIVISION, OFFICE OF THE CITY TREASURER ABOUT THE SERVICE: A COMMUNITY TAX CERTIFICATE (Cedula) is a legal identity document issued by cities and municipalities to all persons that have reached the age of majority (18 years old and above), used to almost all public and private transactions and especially when taking an oath to any position in the government. It is only valid within the year it is issued. (Ang CEDULA isa ka legal nga dokumento nga gina issue sang syudad kag munisipalidad sa tanan nga pumuluyo nga ang edad naglab-ot sa disiotso anyos (18) pasaka, ini gina usar sang kalabanan sa tanan nga pang publiko kag pribado nga transaksiyon kag labi na gid kon mag panumpa sa ano man nga posisyon sa gobyerno. Ini mangin valid sa sulod sang isa lang ka tuig.) FEE(S): Basic: Unemployed Single Male/Female PhP5.00 Unemployed Married Male/Female PhP10.00 For Franchise Purposes PhP70.00 For Pedicab/Trisikad PhP30.00 Other Business: Fees will vary according to gross income. REQUIREMENT(S): . Valid ID/Voter’s Affidavit/Barangay Certificate
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Personal Data Slip 2 minutes Revenue Collection Clerk Kindly fill-up and submit Personal Data Slip at the Window of the License Division. Make sure that information given is correct. (Palihog isulat sa papel ang imo personal data kag ipasa sa License Division. Siguraduhon nga ang detalye nga imo ginsulat husto.) 2. Payment and Release of 3 minutes Revenue Collection Clerk Community Tax Certificate Pay corresponding community tax and wait for the release of your CTC. (Ipasa ang nasulatan nga papel kag magbayad sang nagakaigo nga balayran kag hulaton ang paghatag sang imo cedula.) Total Processing Time: 5 minutes (Excluding Queuing) | GPS
85 ISSUANCE OF TRICYCLE FRANCHISE PERMIT
ISSUING OFFICE: LICENSE DIVISION, OFFICE OF THE CITY TREASURER
ABOUT THE SERVICE
Tricycle Franchise is issued to owners of motorized tricycles or tricycles-for–hire operating within the jurisdiction of Bago City. This service is provided for both new applicants for franchise as well as old franchise holders, which is renewable every year. A franchise is issued together with a Mayor’s Permit.
Note: Franchise Permits are renewable every year while a Mayor’s Permit expires every December31st.
(Ang franchise sang trisikol gina issue sa nagapanag-iya sang trisikol o trisikol nga gina pabiyahe sa sakop lang sang syudad sang Bago. Ini nga serbisyo para sa bag-o nga aplikante sang franchise kag subong man sa daan, kon sa diin ini gina renew sa kada tuig. Ang pag issue sang franchise kaupod ini sang Mayor’s Permit.
Ang permit sang franchise gina renew kada tuig kag ang Mayor’s Permit ma expire kada Disyembre 31.)
FEE(S): (per Unit)
. Franchise Fee PhP 75.00 . Filing Fee PhP 200.00 (for the 1st 5 units) . Supervision & Regulatory Fee PhP 50.00 . Mayor’s Permit PhP 50.00 . Registration Fee PhP 50.00 . Driver’s Permit PhP 50.00 . Occupational Tax PhP 20.00 . Sale of Sticker PhP 40.00 Plus: Penalties/surcharge for expired/un-renewed Franchise & Mayor’s Permit (Rates are based on the approved Local Revenue Code of Bago City)
REQUIREMENT(S):
. Community Tax Certificate (PhP70.00 above) . Barangay Clearance . Association Clearance . Valid LTO Registration . Old Franchise (for renewal) . Health Certificate (Non-Food Handler)
Requirements before Issuance of Mayor’s Permit
. SSS Clearance Stamp or photocopy of GSIS e-card for members . GSO Clearance Stamp . BFP and PNP Inspection and body number issuance | GPS
86 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit accomplished 3 minutes Emee T. Alvarez requirements. Revenue Collection Clerk II Submit complete requirements for assessment. (Ipasa ang ang kompleto nga requirements para sa assessment.) 2. Payment of Fees 10 minutes Revenue Collection Clerk II Go to the City Treasurer’s Office Administrative Division and pay the required fee and secure Official Receipt. (Magbayad sang nagakaigo nga balayran sa City Treasure’s Office kag i-secure ang imu Official Receipt.) 3. Return to License Division 10 minutes Emee T. Alvarez Present official receipt for confirmation and Revenue Collection Clerk II preparation of Franchise. For those with valid registration: Please wait at the Waiting Area as we process the approval of your Franchise. Upon release of document, kindly sign in the logbook as proof of receipt. For those with expired registration: (You may now bring your application to LTO for registration and conversion of your unit to “for hire”/ renewal.) (Magkadto sa License Division kag ipakita ang Official Receipt para sa confirmation kag pagpreparar sang Franchise.
Para sa may mga Valid nga Registration: Palihog maghulat sa waiting area para sa pagprocess kag approval sang Franchise. Kag magperma sa logbook kun magrelease para sa proof of release.
Para sa mga Expire ang Registration: (Palihog dala sa LTO sang imo application para sa registration kag conversion sang imo unit to “for hire”/renewal.) Total Processing Time: 23 minutes (Excluding Queuing) | GPS
87 BUSINESS ONE-STOP SHOP (BOSS) REGISTRATION OF ALL NEW AND OLD BUSINESS APPLICANTS
ISSUING OFFICE: OFFICE OF THE CITY TREASURER
ABOUT THE SERVICE:
One-Stop Shop is an annual activity of this local government unit which brings all agencies involved in the process in one venue. This is to provide stakeholders and applicants ease in renewing or applying for their business permits. It is usually held during the month of January when most business permits are renewed.
(Ang One-Stop Shop isa ka tuigan nga activity sang lokal nga gobyerno nga naga dala sang tanan nga ahensya sa pag- ugyon sa pag proseso sang ila business permit sa isa lang ka lugar. Ini nagahatag sa mga negosyante kag aplikante sa pag renew o pagkuha sang ila business permit. Ini sing masami gina hiwat sa bulan sang Enero kon sa diin tanan nga business permit gina renew.)
FEE(S): Please refer to the kind of business application you are applying for.
REQUIREMENT(S): Please refer to the requirements given for Business Permits Application and Renewal or Tricycle Franchise Permit.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Application with 10 minutes Ma. Carmen Y. Lopez Requirements for Assessment Revenue Collection Clerk II Please submit requirements to the CTO - License Division Staff (Verification & Assessment Area) for evaluation/verification.
(Palihog ipasa ang mga requirements sa City Treasurer’s Office, License Division Staff para sa evaluation kag verification.
Mag pasuma sang balayran kag hulaton ang imo Tax Order Payment ukon TOP.) 2. Payment of Fees 10 minutes Revenue Collection Clerk Go to the Cashier/Payments Area, present TOP and pay the required fee.
(Magkadto sa cashier/payments Area kag ipakita ang TOP kag magbayad sang nagakaigo nga balayran.) | GPS
88 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 3. Issuance of Permit and Business 10 minutes Ma. Carmen Y. Lopez Tax Plate Revenue Collection Clerk II Proceed to Releasing Area and present all relevant documents, Official receipt to the City Mayor’s Office Staff and wait for the release of your Business/Mayor’s Permit and Plate.
(Palihog magkadto sa Releasing Area kag ipakita ang tanan nga documents, official receipt sa staff sang Mayor’s Office kag hulaton ang paghatag sang Business/Mayor’s kag plaka para sa Business Permit Plate.) Total Processing Time: 30 minutes (Excluding Queuing)
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89 PAYMENT OF REAL PROPERTY TAX
ISSUING OFFICE: LAND TAX DIVISION, OFFICE OF THE CITY TREASURER
ABOUT THE SERVICE:
The issuance of Official Receipt for payment of Land Tax is a service given to individuals who own real property/ies in the City of Bago. Real Property Tax is due and payable on the 1st day of January, however, at the discretion of the taxpayer, the same can be paid without interest/ penalties in 4 equal installments:
Before March 31 (1st quarter) On or before June 30 (2nd quarter) On or before September 30 (3rd quarter) On or before December 31 (4th quarter)
(Ang service nga pag-issue sang Official Receipt para sa payment sang Land Tax gina hatag sa mga inbidwal nga nagapanag-iya sang mga propyedad sa syudad sang Bago. Ang Real Property Tax gina bayran kada una nga adlaw sang Enero, ugaling, sa discretion sang taxpayer, pareho man ang mabayran nga wala interest/penalties sa apat ka-equal nga installments:
Antes mag-Marso 31 (1st quarter) Sa adlaw ukon antes mag-Hunyo 30 (2nd quarter) Sa adlaw ukon antes mag-Setyembre 30 (3rd quarter) Sa adlaw ukon antes mag-Disyembre 31 (4th quarter)
FEE(S):
Per Notice of Assessment and Tax Bill (from City Assessor’s Office) . Basic Tax - 2% of Assessed Value . SEF - 1% of Assessed Value Discount for Advance and Prompt Payments on properties without any delinquency: . 10% before deadline . 20% if taxes are paid in full before January 1 of the preceding year
REQUIREMENT(S):
. Notice of Assessment and Tax Bill (NATB) or . Previous Receipt (for old Taxpayers)
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90 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Present Notice of Assessment and 10 minutes Computer Operator / Clerk Assigned Tax Bill (NATB) or Previous Receipt (for old Or Revenue Collection Clerk taxpayer) and pay your real property Tax and wait for the release of your official receipt.
(Ihatag ang ngalan sang naga panag-iya sang duta (Titulo). Ipakita ang NATB (Notice of Assessement & Tax Bill) ukon ang nagligad nga Official Receipt. Bayaran ang balayran sa buwis sa duta kag hulaton ang official receipt.) Total Processing Time: 10 minutes (Excluding Queuing)
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91 ISSUANCE OF BUSINESS PERMITS FOR NEW and RENEWAL APPLICANTS
ISSUING OFFICE: LICENSE DIVISION, OFFICE OF THE CITY TREASURER
ABOUT THE SERVICE:
This service is provided to all individuals conducting or operating business of any kind or nature within the City of Bago. Anybody intending to engage in the sale of any merchandise or article of commerce, whether with permanent structure, transient or peddling are required to secure business license/permit before starting such business. Payment should be made for every separate or distinct establishment or place where the business is subject to the tax. Renewal of Business Permits is until January 20 of the succeeding year, an extension is provided if a resolution from the SP has been approved for a specified date. Failure to renew after the date stated will be subject to pertinent penalties.
(Ang ini nga serbisyo ginahatag sa mga indibidwal nga naga-conduct ukon operate sang nagkalain-lain nga negosyo sa syudad sa Bago. Sa mga gusto magtukod sang ila negosyo nga may permanente nga istruktura ukon paglibod, gina-require gid nga mag-secure sang business license/permit antis magsugod sang negosyo. Ang pagbayad ginahimo sa separate ukon distinct nga establishment ukon lugar kun sa diin ang establishment nahamtang.)
FEE(S): . Graduated Business Tax - per schedule in Local Revenue Code (Gross Capital) . Mayor’s Permit - per table in Local Revenue Code . Other Regulatory fees - per Local Revenue Code . Plus: surcharge/penalties for unpaid/un-renewed business permits
REQUIREMENT(S): . Community Tax Certificate (Based on Gross) . Barangay Business Clearance . Tax Declaration (for applicable business) . Sanitary Clearance (CHO) . Zoning Clearance (CPDO) . Occupancy Permit (for new) (CEO) . Fire Safety Inspection Certificate (Bureau of Fire) . BIR & SSS Clearance . Solid Waste Clearance (GSO) . DTI & Pag-ibig Registration . Financial Statements/certified ITR (upon request) . Barangay Certification for Compliance of RA 9003 Note: If Business is located within any Public Market Blocks or Stalls of Bago City, please have your application confirmed by Mr. Joemar Bimbao at the Administrative Section, City Treasurer’s Office. For Suppliers/Contractors: . SSS Clearance . Barangay Clearance . Official Receipt | GPS
92 For Suppliers/Contractors with business outside Bago City. . Community Tax Certificate (for single proprietorship based on gross sales . Corporate Community Tax or C&C1 . Business Profile . SEC Registration
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Application with 10 minutes Ma. Carmen Y. Lopez Requirements. Revenue Collection Clerk II Please submit requirements for CTO-License Division evaluation/verification and assessment, and wait for your Tax Order of Payment (TOP).
(Palihog ipasa ang requirements para sa evaluation/verification kag assessment kag maghulat sang imo Tax Order of Payment (TOP).) 2. Payment of Fees 10 minutes Revenue Collection Clerk Proceed to the City Treasurer’s Office Administrative Division, present TOP and pay the required fee. Please wait at the Waiting Area as we process your Business/Mayor’s Permit.
(Magkadto sa City Treasure’s Office Administrative Division kag ipakita ang TOP kag magbayad sang nagaka-igo nga balayran.) 3. Issuance of Permit 10 minutes Ma. Carmen Y. Lopez Receive your Business/Mayor’s Permit and Revenue Collection Clerk II Business Plate/Sticker and upon release, CTO-License Division kindly sign in the logbook as proof of receipt.
(Kuha-a ang imo Business/Mayor’s Permit kag Business Plate/Sticker kag magperma sa logbook.) Total Processing Time: 30 minutes (Excluding Queuing)
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93 SECURING A BUSINESS PERMIT FOR PUJ’s, PUB’s and TRICYCLE OPERATOR’S ISSUING OFFICE: LICENSE DIVISION, OFFICE OF THE CITY TREASURER ABOUT THE SERVICE: This service is given to Tricycle and Public Utility Jeepney’s and Bus Operators in the City as part of their requirements prior to the start of operation of their business in Bago.
(Ang ini nga serbisyo gina hatag sa mga traysikol ukon pang-publiko nga jeep kag bus operators sa syudad sang Bago bilang isa requirement sa pagsugod sang isa ka negosyo sa Bago.)
FEE(S): The fees and charges are based on the Revenue Code of Bago City.
REQUIREMENT(S):
For Tricycle Operators: . Barangay Clearance . Tricycle Association Certificate . Community Tax Certificate . Franchise (for renewal) . Official Receipt . OR/CR from the Land Transportation Office (for New applicants) . SSS Clearance Stamp for private owners/GSIS for government owners . GSO Clearance Stamp in compliance with RA 9003 . Fire Safety Clearance For PUJs and PUBs: . Franchise . OR/CR from the Land Transportation Office . Official Receipt . Barangay Clearance
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements for 10 minutes Emee T. Alvarez Assessment. Revenue Collection Clerk II CTO – License Division (Magpasa sang mga requirements para sa assessment.) 2. Payment of Required Fees 10 minutes Revenue Collection Clerk II Present all the requirements to the Cashier and pay the required amount.
(Ipakita ang imo tanan nga papeles sa Cashier kag magbayad sang nagaka-igo nga balayran.)
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94 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ini nga pa-agi) (Kalawigon) (Magkadto kay) 3. Proceed to the City Mayor’s Office 5 minutes Ruth B. Catedral for Issuance of your Business Permit Form. Laborer Present your Official Receipt and wait for the issuance of your Business Permit Form. (You may now bring your Business Permit Form and unit to the PNP for inspection and issuance of body number with signature).
(Ipakita ang imo official receipt kag maghulat sang issuance sang imo Mayor’s Permit Form.) 4. Return to Mayor’s Office for the 10 minutes Ruth B. Catedral release of your Mayor’s Permit. Laborer Present your complete requirements and wait for the approval, dry seal and release of your Business/Mayor’s Permit.
(Palihog magbalik sa City Mayor’s Office kag ipakita ang imo kompleto nga requirements kag maghulat sang approval, dry seal kag release sang imu Business/Mayor’s Permit.) Total Processing Time: 35 minutes (Excluding Queuing)
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95 City Treasurer’s Office PERFORMANCE PLEDGE PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Land Tax Division Computation of Land Tax Bills / 5 minutes per Revenue Collector None Sending out of Tax Bills schedule Issuance of Official Receipts As per 5 minutes Revenue Collector (Land Tax Receipts) assessment Issuance of Land Tax Clearance 5 minutes Revenue Collector PhP 30.00 Revenue Collector / Publish Notices of Delinquency As scheduled None Clerk assigned License Division Issuance of Official Receipts (Business tax, Transfer tax, Professional tax, Based on Local Economic Enterprises, tuition fees, 5 minutes Revenue Collector Revenue Code Promo Sales, Boat License, etc.) & & Assessment Community Tax Certificates Issuance of Business Permits & tax O/R payment plates, Franchise Permits to tricycle 5 minutes Clerk Assigned and operators, etc. requirements Issuance of certifications and 5 minutes Clerk PhP 30.00 clearances Provides application forms and PhP 1,000.00 A minimum of Asst. City Treasurer / certificates of authority to BMBE (Registration 1 day City Treasurer applicants Fee) R.A. 9178 Market Division Issuance of Official Receipts for Market Block rentals, Based on Local 2 minutes Revenue Collector Slaughterhouse fees, Ante-mortem Revenue Code and cash tickets Issuance of Certificate of Based on Local Registration and Transfer of 5 minutes Revenue Collector Revenue Code Ownership of Large Cattle
96 City Treasurer’s Office PERFORMANCE PLEDGE (Cont.)
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Cash Division
Disbursement of payrolls, vouchers, 1 minute Disbursing Officer None etc.
Issuance of Checks 2 minutes Clerk Assigned None
Admin Division
Approval of Checks 5 minutes City Treasurer None
Issuance of Certified True/Photo copy 5 minutes Clerk PhP 30.00 documents
97
Office of the City Accountant
(OCA)
98 OFFICE OF THE CITY ACCOUNTANT
The Office of the City Accountant was created in 1992 by virtue of Republic Act 7160 otherwise known as the New Local Government Code of the Philippines. It envisions itself as a relevant and functional tool in aiding administration in its task of formulating and implementing plans, programs and projects by providing information on the City’s fiscal operations. Its mission is to provide the local administration and other stakeholders timely, accurate and reliable financial information.
Clientele : City Officials and Employees, Barangays, COA, Depository Banks and General Public.
Services Available:
. Takes charge of the accounting services of the City Government. . Maintains basic and subsidiary accounting records and books of accounts of the City Government to reflect accurate and current information. . Prepares and submits financial statements and other financial reports of the City Government to the City Officials, COA and other government regulatory bodies . Provides the 24 Barangays of the City with bookkeeping services and assistance in the management of their funds.
Office Hours: 8:00am – 5:00pm
Contact Person : Mrs. Ruby V. Abellar, City Accountant Tel. No. : (034) 4610-352 Office Location : Rear Annex, City Hall Compound
99 GRANT OF SPECIAL CASH ADVANCE FOR FIELD ACTIVITY EXPENDITURE
ISSUING OFFICE: OFFICE OF THE CITY ACCOUNTANT
ABOUT THE SERVICE:
This service is given to properly bonded City and DepEd Officials and employees for special programs and projects duly approved by the City Mayor.
(Ang serbisyo nga para sa properly bonded City kag DepEd Officials kag employees para sa special programs kag projects nga aprubado ni Mayor.)
FEE(S):
. None
REQUIREMENT(S):
. Disbursement Voucher (DV) with Supporting Documents (SD)
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Presentment of disbursement Within the day For General Fund: voucher or initial review Edna P. Ureta Present Disbursement Voucher with complete Accounting Clerk II supporting documents. Please wait while we For Special Education Fund / review previous Cash Advance liquidation Trust Fund: history; and while we verify the accuracy and Jacqueline C. Semeña completeness of your supporting documents. MAA III All Funds: Caruso T. Villaflor Jr. Accountant IV (Ipasa ang Disbursement Voucher upod ang kumpleto nga mga supporting documents nga ginakinahanglan para sa transaksyon. Palihog maghulat samtang gina-review ang Cash Advance liquidation history kag gina-verify ang accuracy kag completeness sang imo papeles.) 2. Final Review & Certification Ruby V. Abellar Wait for final review and certification of your City Accountant Disbursement Voucher. Caruso T. Villaflor, Jr. Accountant IV (Vice) (Maghulat para sa final review kag approval sang imo Disbursement Voucher.)
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100 Note 1: The procedures/steps of processing disbursement vouchers of all claims should be followed.
No definite time duration
Note 2: Follow up check from City Treasurer’s Office-Cash Division.
Note 3: Request for Accountant’s advice for check disbursement Check for the Accountant’s Advice for check disbursement prepared and approved and sent to depository banks.
Note 4: Encashment of Check Proceed to the depository bank for the encashment of check. Total Processing Time: (Excluding Queuing)
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101 LIQUIDATION OF SPECIAL CASH ADVANCE FOR FIELD ACTIVITY EXPENDITURE ISSUING OFFICE: OFFICE OF THE CITY ACCOUNTANT ABOUT THE SERVICE: This service is given to properly bonded City and DepEd Officials and employees for special programs and projects duly approved by the City Mayor. (Ang serbisyo nga para sa properly bonded City kag DepEd Officials kag employees para sa special programs kag projects nga aprubado ni Mayor.) FEE(S): . None REQUIREMENT(S): . Liquidation Report HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ini nga paagi) (Kalawigon) (Magkadto kay) 1. Initial Verification Within 1-2 days All Funds Bring and present Liquidation Report to the Sherlyn M. Rodriguez receiving section for Cash Advance and wait Utility Worker I for verification of accuracy and completeness.
(I-hatag ang Liquidation Report sa No definite time All Funds receiving section para sa Cash Advance duration, it will Caruso T. Villaflor, Jr. Accountant IV kag hulaton samtang gina-verify ang depend on the accuracy kag completeness sang imo volume and nature of dokumento.) documents presented. 2. Final Verification and Approval Ruby V. Abellar You will be informed to pick up from the office City Accountant a duplicate copy of your liquidation report subject to final verification and approval. Caruso T. Villaflor, Jr. Accountant IV (Vice) (I-inform ka nga kwa-on mo sa opisina ang duplicate copy sang liquidation report depende sa final verification kag approval.) Note 1: Liquidation report should be submitted within 20 days after the end of the activity. Note 2: Journal Entry Voucher shall be prepared and approved by the office and transmitted to COA for post Audit. Total Processing Time: (Excluding Queuing)
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102
Office of the City Accountant
PERFORMANCE PLEDGE
SERVICES PROCESSING TIME ACCOUNTABLE STAFF
PROCESSING OF CLAIMS GF - Edna P. Ureta 1 - 2 minutes per voucher Receiving SEF – Sheryl M. Rodriguez / payroll TF - Jacqueline C. Semeña Payrolls & Personal Claims - Roberta M. Jaro - Corazon J. Retolosa - Elna B. Aguilo 5 - 10 minutes simple Office Supplies, PPE, Misc. transactions - Ruben F. Torres - Corazon J. Retolosa Pre-audit of claims 5 - 10 minutes complex Const. Materials, Spareparts & Misc. transactions - Rosalie L. Reyes GSIS, PAG-IBIG, PHILHEALTH - Arnel I. Gilongo - Allen Faith Z. Agonace Cash Advances & Bank Loan Remittances - Caruso T. Villaflor Jr. GF Offices – Judee T. Dionido Allotment Verification & 3 – 5 minutes per voucher GF Projects – Rosalie L. Reyes Recording / payroll SEF – Roberta M. Jaro TF – Jacqueline C. Semeña 1 - 2 minutes simple transactions Ruby V. Abellar (vice) Certification & Approval Caruso T.Villaflor Jr (vice) 1 - 3 minutes complex Jacqueline C. Semeña (vice) transactions ISSUANCES Accountant’s Advice for checks issued Receiving/Preparation 10 - 30 minutes Edna P. Ureta Ruby V. Abellar Verification & Approval 1 - 2 minutes per advice Caruso T Villaflor Jr (vice)/ Jacqueline C. Semeña (vice) PVB, LBP, DBP, PNB Personnel assigned for the day Submission to banks (pm only) MAYBANK 3 – 5 minutes Edna P. Ureta
103
SERVICES PROCESSING TIME ACCOUNTABLE STAFF
CERTIFICATIONS 15 minutes GSIS, PAG-IBIG, Issuance every Friday PM Arnel I. Gilongo PHILHEALTH only
Net Take Home Pay 5 - 10 minutes Allene Faith Z. Agonace
Status of Project Funds 5 - 10 minutes TF – Jacqueline C. Semeña
Availability of Funds 1 - 5 minutes Ruby V. Abellar (Appointment) PREPARATION / SUBMISSION OF FINANCIAL REPORTS
Trial Balance, Balance Sheet, Statement of Operations, Statement of Cash Flows, etc.
Ednalyn D.Aparecio GF / SEF / TF 20 days Roberta M. Jaro Jacqueline C. Semeña Helen E. Bimbao 24 Barangays 20 days Jacqueline C. Semeña
Bank Reconciliation Statements
City’s 12 Current Accounts & 27 Time 5 days after receipt of B/S Caruso T. Villaflor Jr Deposits Barangays’ 24 Bank 15 days after receipt of Jacqueline C. Semeña Accounts B/S
104
Local Civil Registrar
(LCR)
105 CITY CIVIL REGISTRAR OFFICE
Do you have problems regarding registration of birth, marriages, or death? Come to the Civil Registrar Office and the staff will help you promptly.
This office has been mandated by R.A. 3753 to register birth, marriages, deaths and other registrable decrees such as annulment, legal separation, adoption, and change of names among others. There will also be a roving team that will bring services nearer to you.
Clientele: People who need to register births, marriages, deaths, etc.; Those who need certificates of registration of above-mentioned events.
Services Available: . Issuance of certified true copy of births, marriages, and deaths . Issuance of “no record” certification of births, marriages and deaths . Receipt of application for marriage licenses and other registrable documents . Changes in first name or corrections of clerical errors ( R.A. 9048) . Issuance of marriage licenses
Office Hours: 8:00am – 5:00pm
Contact Persons : Mrs. Rebecca Espende, Local Civil Registrar Telephone No. : 4610-861 Office Location : 2nd Floor, City Hall
106 REGISTRATION OF BIRTH, MARRIAGE AND DEATH
ISSUING OFFICE: LOCAL CIVIL REGISTRAR
ABOUT THE SERVICE:
This office has been mandated by R.A. 3753 to register births, marriages, deaths and other registrable decrees such as annulment, legal separation, adoption, and change of names and clerical errors among others. Also extends roving registration to far-flung barangays for those persons who cannot come to our office. (Ang ini nga opisina ay mandated sang R.A. 3753 para mag rehistro sang pagkatawo sang bata, ang nagapakasal, ang nagakapatay kag ang mga papeles nga gin aprobahan sang korte parehas sang pagbulagay sang mag-asawa nga legal, pag kuha sang bata nga may pahanugot sa korte, pag-ilis sang sala nga ngalan kag iban pa nga letra sa papeles sang kinatawhan. Amo man nga bagay nagakadto sa malayo nga mga barangay sakop sang Bago City sa pag rehistro sa mga tao nga indi makakadto sa amon opisina.) FEE(S): . Issuance of certified copies (birth, marriage and death) PhP 25.00 . Acceptance of Court Decree and Registrable documents PhP 50.00 . Acceptance of new and (*late registration for birth, marriage and death) PhP *40.00 (P25.00 for the copy and P15.00 documentary stamp) . Correction of Clerical Error PhP 1,000.00 . Change of first name (R.A. 9048) PhP 3,000.00 . Change of Gender, Month and Day of birth (R.A. 10172) PhP 3,000.00 . Migrant Fee for Correction of Clerical Error PhP 500.00 . Migrant Fee for Change of First Name PhP 1,000.00 . Batch Request Query System (Payment to NSO) PhP 140.00 (City Counterpart) PhP 50.00 . Application for Marriage License PhP 150.00 Marriage License PhP 50.00 REQUIREMENT(S): For new born birth registration: . Marriage Contract of parents . Growth chart of child /Baptismal Certificate For late registration of birth . Verification at Philippine Statistics Authority (PSA) . Baptismal Certificate or Voter’s Affidavit . Marriage Contract of parents
For registrable documents . Certificate of Finality from court (Certified True Copy) . Decision From Court (Certified True Copy)
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107 For late registration of marriage and death with copy but not registered . Verification at Philippine Statistics Authority (PSA) . Affidavit to apply for late registration . Birth Certificate of child with date of marriage of parents For Batch Request Query System (BREQS) . Fill up verification form to be submitted to Philippine Statistics Authority (PSA). HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements 5 minutes Glorita S. Jari-ol Submit the needed data and supporting papers Registration Officer III and sign the forms for registration. Alma D. Obseña (Ipasa ang mga kinahanglan nga data kag Statistician I mga papeles kag magpirma sa pormas.) 2. Payment of Required Fees 10 minutes Revenue Collection Clerk Pay the required fees at the City Treasurer’s Office. (Magbayad sa City Treasure’s Office sang nagaka-igo nga balayran.) 3. Submit the Official Receipt for 3 minutes LCR Staff Client Registration to the Local Civil Registrar Office (Ipasa ang official receipt nga gin bayran sa opisina sang Local Civil Registrar (LCR). 4. Please wait for the Certificate to be 30 minutes LCR Staff issued Staff will first verify the name in the computer and if not found will proceed to the registry books. If it will be positive on the registry books, documents filed will be released to the client. (Palihog maghulat sang pag-release sang Certificate.) 5. For clients who want to request for 3 days Gemma E. Jose Batch Query System (BREQS) Certificate Computer Operator I Verification Form will be submitted to NSO, Bacolod and the result will be given to the client upon release. (Ang Verification Form iga-pasa sa NSO, Bacolod kag gilayon ihatag sa kleyente kon ma-release.) Total Processing Time: (Excluding Queuing) | GPS
108 REGISTRATION FOR CHANGE OF FIRST NAME AND CORRECTION OF CLERICAL ERROR
ISSUING OFFICE: LOCAL CIVIL REGISTRAR ABOUT THE SERVICE: Republic Act 9048 is an act authorizing the City Civil Registrar to Correct a Clerical or Typographical Error in an Entry and/or Change of First Name or Nickname in the Civil Registrar without need of a Judicial Order. (Republic Act 9048 naga authorize sa City Civil Registrar sa pag korek sang mga Clerical or Typographical Error nga nag gwa sa pormas sang kinatauhan sang isa ka tawo kag pag-ilis man sang una nga ngalan nga indi na kinahanglan mag-agi sa korte.)
FEE(S): . Petition filing fee for Correction of Clerical Error PhP 1,000.00 . Petition filing fee for Change of First Name PhP 3,000.00 REQUIREMENT(S): Note: Please provide 3 machine copies for each document. FOR CLERICAL ERROR . Birth Certificate in Security Paper (SECPA) from Philippine Statistics Authority (PSA). . Baptismal Certificate . School Records . Voter’s Affidavit . SSS E-1 record . Police Clearance . Marriage Certificate of parents . Baptismal Certificate / Voter’s Affidavit of mother/father FOR CHANGE OF FIRST NAME . Birth Certificate in Security Paper (SECPA) from Philippine Statistics Authority (PSA). . Baptismal Certificate . Police Clearance . NBI Clearance . Affidavit of Unemployment/Certificate of Employment . SSS E- 1 record . 2 week publication in any local newspaper in general circulation. HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements for Review 15 minutes Rebecca C. Espende and Assessment. City Civil Registrar Please submit designated requirements for your request.
(Palihog ipasa ang mga kinahanglanon nga mga requirements para ma-review kag ma- assess.)
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109 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 2. Payment of Fees 10 minutes Revenue Collection Clerk Pay the required fees at the City Treasurer’s Office.
(Magbayad sang nagakaigo nga balayran sa City Treasurer’s Office.) 3. Submit the Official Receipt to the 10 minutes Rebecca C. Espende LCR Office for Client Registration and sign City Civil Registrar Petition Forms. Note: Clients are advised that papers will be sent to PSA, Manila - Legal Division for approval and will be sent back to LCR.
(Ipasa ang official receipt sa LCR Office kag magpirma sang Petition Forms.) Total Processing Time: 35 minutes on Office Procedure (Excluding Queuing)
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110 REGISTRATION FOR CORRECTION OF CLERICAL ERROR OF GENDER/SEX AND IN THE MONTH & DAY IN THE DATE OF BIRTH
ISSUING OFFICE: LOCAL CIVIL REGISTRAR
ABOUT THE SERVICE: Republic Act 10172 is an act authorizing the City Civil Registrar to Correct a Clerical Error in the Birth Certificate of Gender/Sex and in the Month & Day (in the date of Birth) in the Civil Registrar without need of a Judicial Order.
(Republic Act 10172 naga authorize sa City Civil Registrar sa pag korek sang mga Clerical Error sa Birth Certificate sang Kasarian, Bulan kag Adlaw (petsa sang kinatawhan) nga indi na kinahanglan mag-agi sa korte.)
FEE(S): . Petition filing fee for change of Gender/Sex Php 3,000.00 . Petition filing fee for change in the Month & Day PhP 3,000.00 (in the date of birth)
REQUIREMENT(S): Note: Please provide 3 machine copies for each document.
FOR CLERICAL ERROR (RA 10172) . Birth Certificate from Philippine Statistics Authority (PSA) and local copy. . Baptismal Certificate . Earliest School Records (elementary) . GSIS/SSS record (if any) . Voter’s Affidavit/Certificate . NBI Clearance . Police Clearance . Certificate of Employment (if employed) Affidavit of unemployment (if unemployed) . Growth Chart/medical record/laboratory result . 2 week publication of any newspaper of general circulation
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements for Review 15 minutes Rebecca C. Espende and Assessment. City Civil Registrar Please submit designated requirements for your request.
(Palihog ipasa ang mga kinahanglanon nga mga requirements para ma-review kag mag-assess.)
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111 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 2. Payment of Fees 10 minutes Revenue Collection Clerk Pay the required fees at the City Treasurer’s Office
(Magbayad sa City Treasurer’s Office sang nagak-igo nga balayran.) 3. Submit the Official Receipt to the 10 minutes Rebecca C. Espende LCR Office for Client Registration and sign City Civil Registrar Petition Forms. Note: Clients are advised that papers will be sent to PSA, Manila - Legal Division for approval and will be sent back to LCR.
(Ipasa ang Official Receipt sa LCR Office kag magpirma sang Petition Forms.) Total Processing Time: 35 minutes on Office Procedure (Excluding Queuing)
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112 City Civil Registrar’s Office PERFORMANCE PLEDGE
ACCOUNTABLE SERVICES PROCESSING TIME FEES STAFF Maximum of 30 minutes Issuance of certified true copy of PhP 25.00 (from computer) birth, death and marriage Any LCR Staff late Maximum of 1 hour certificates registration (manual verification) Issuance of no record of births, 25 minutes Action Officer PhP 20.00 deaths and marriages
Facilitate documents (birth, marriage 7 death) for 5 days Ms. Gemma E. Jose PhP190.00 verification at NSO through BREQS program Facilitate birth, marriage & death for out-of-town registration Ms. Rebecca C. (Events occurred outside Bago Case to case None Espende City but are now resident of the City) Received application for Registration marriage license & other of Court Action Officer registrable documents (court 20 minutes Decrees decrees) PhP 50.00
Change of first name (RA 4 – 5 months Ms. Rebecca C. PhP 3,000.00 10172) & correction of clerical (more or less) Espende PhP 1,000.00 error (RA 9048) Facilitate migrant petition (events occurred outside Bago Migrant Fee
City but are now residence of the PhP 500.00 City) Roving registration, Barangay Ms. Meriam L. Huerva Mass Information dissemination and As per schedule/request and Wedding Fee campaign for unwed couples Ms. Glorita S. Jari-ol PhP 270.00
113
General Services Office
(GSO)
114 GENERAL SERVICES OFFICE
The General Services Office renders services through the management of supplies and properties, solid waste disposal and general sanitation. It also takes custody and is accountable of all the properties of the City. It is also in the front line in the protection from possible damage of records, supplies, properties and structures; furthermore, it is the first to respond in the clearing up of waste materials, debris, and other obstructions during natural and man-made calamities.
Clientele: The general public.
Services Available: (Classified under Tasks)
Supplies and Property Division Task : Distribution, safekeeping of supplies and properties of the City Contact Person : Mr. Ryan S. Anaud Telephone No. : 4611-160
The Motor Pool Division Task : Maintenance of City vehicles and other mechanical equipment Contact Person : Engr. Jojie G. Montinola
Security/Watchmen Section Task : Responsible for the safety of all government properties and facilities
Office Hours: 8:00am – 5:00pm
Contact Person : Engr. Leo L. Pahilanga, Engineer III/GSO-Designate Telephone No. : 4611-160 Office Location : City Hall Compound
115 AVAILMENT OF REFUND FOR RETENTION MONEY/PERFORMANCE SECURITY
ISSUING OFFICE: GENERAL SERVICES OFFICE
ABOUT THE SERVICE
This service enables the supplier to avail refund for retention money/performance security which was deducted from the gross amount of goods and/or services and for the performance bond which was initially posted. . (Ini nga serbisyo nagapatigayon sa supplier nga makuha ang refund para sa rentention money/performance security nga ginbuhin sa kabilugan nga amount sang produkto kag/ukon serbisyo kag para sa performance bond nga una ginbayad.) . FEE(S):
. None
REQUIREMENT(S):
. A. Retention Money – None . B. Performance Security – Official Receipt
HOW TO AVAIL OF THE SERVICE FOLLOW THIS STEP IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Request for the release of Retention 5 minutes Maryjoe N. Sepida Money and submit the Official Receipt for Clerk I the processing of refund for Performance Security.
You may call or visit our office to follow-up your request after you have been informed through call by our Office staff.
(Magrequest para sa pagkuha sang Retention Money/Performance Security kag magsumite sang Official Receipt para maprosesso ang pagrefund sa Performance Security.
Magtawag ukon magbisita sa opisina para magfollow-up matapos mapahibalo sang staff sang opisina.)
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116 FOLLOW THIS STEP IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 2. Wait while your documents are being Allow 3 to 5 working processed. days for the processing of check. (Maghulat samtang ginaprosesso ang imo mga documento.) 3. Please claim your check at the Cashier’s 10 minutes Rhea B. Decatoria Office. Clerk I
(Palihog kuha sang imo tseke sa Cashier’s Office.) Total Processing Time: 5 days (Excluding Queuing)
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117 AVAILMENT OF PAYMENT FOR DELIVERY OF GOODS AND/OR SERVICES
ISSUING OFFICE: GENERAL SERVICES OFFICE
ABOUT THE SERVICE
This service allows the supplier to avail of the payment for a completed transaction after having successfully met the specifications and satisfactorily delivered the goods and/or services to the requesting department/end-user(s).
(Ini nga serbisyo nagapatigayon sa supplier nga makuha ang bayad para sa nakompleto nga transaksyon pagkatapos matigayon nga malab-ot ang specifications kag madinalag-on nga nadul-ong ang produkto kag/ukon serbisyo sa nagarequest nga departamento/manug-usar.)
FEE(S):
. None
REQUIREMENT(S):
. Delivery Receipt and Sales or Charge Invoice
HOW TO AVAIL OF THE SERVICE FOLLOW THIS STEP IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Delivery Receipt and Sales 5 minutes Ryan S. Anaud or Charge Invoice after the completion of Clerk I delivery of goods and/or services for Medical, Office Supplies & Equipment processing of payment. Quintin C. Supera Note: Processing of payment is applicable Mechanic II (Spare parts) only for delivered goods and/or services that have satisfactorily complied with the Engr. Jojie G. Montinola specifications stipulated in the contract. Engineer I (Light/Heavy vehicles/ Mechanical Equipment (Ipasa ang Delivery Receipt kag ang Sales ukon Charge Invoice Allan L. De Jesus pagkatapos makompleto ang pagdeliver Administrative Assistant sang goods kag/ukon serbisyo para (Construction) maprocess ang bayad.
Nota: Ang pagprocess sang bayad aplikable lamang sa mga nadeliver nga goods kag/ukon serbisyo nga nakapasar sa specifications nga nakasulat sa kontrata.)
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118 FOLLOW THIS STEP IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 2. Please wait while your documents Allow 5-7 working for payment are being processed. days for processing
(Palihog maghulat samtang ginaprosesso ang imo dokumento.) 3. Claim check at the City Treasurer’s 10 minutes Rhea B. Decatoria Office - Cash Division. Clerk I
(Kuhaon ang tseke sa City Treasurer’s Office – Cash Division.) Total Processing Time: 7 days (Excluding Queuing)
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119 General Services Office PERFORMANCE PLEDGE
PROCESSING SERVICES TIME ACCOUNTABLE STAFF FEES /SCHEDULE Queries of Supplies with regards to their respective transactions: Office Supply and 5 – 10 minutes/ Ryan S. Anaud none Equipment transaction
Spare parts 5 – 10 minutes / Quintin C. Supera Jr. none transaction
Construction 5 – 10 minutes / Allan L. De Jesus (warehouse) none Supply transaction Juanito T. Lila (office)
Medical Equipment 5 – 10 minutes / Ryan S. Anaud none and Medicine transaction
Security Service Daily Engr. Ernie Earl D. Baylon none
Motor Pool Division Daily Engr. Jojie G. Montinola none
Queries on document for 5 – 10 minutes / Maryjoe N. Sepida none voucher supplier Retrieval of Clearances for Depending on the retirement / terminal, complexity of the Kristine Lou J. Balceda none maternity, sick & vacation transaction leave
120
City Assessor’s Office
(CAO)
121 OFFICE OF THE CITY ASSESSOR
The main task of the Office of the City Assessor is the efficient and effective administration, appraisal and assessment of real property tax for taxation purposes. Its main concern is directly involved in the assessment of real properties and improve the collection of taxes through appraisal and assessment of real property. It provides adequate funds to local government with which to underwrite basic and essential public service.
The role of the Office of the City Assessor is to take charge of the discovery, classification appraisal, assessment and evaluation of all real properties within the territorial jurisdiction which shall be used as the basis for taxation. The duties include the preparation, installation and maintenance of a system of tax mapping and records management and the preparation of a schedule of Fair Market Values of the different classes of real property within his territory and the conduct of General Revision once every three years as mandated by RA7160.
Clientele: Real Property Owners, Government Entities, Private Entities, Prospective Real Property Buyers and the public who needs the services of the City Assessor.
Services Available: . Effect the transfer of Real Property on lands/improvements by way of sale, waiver of rights, heirship, CARP . Issues certified true copies of Declaration of Real Property Value. . Issues certification of no improvement, no real properties and certification of total landholdings. . Conducts ocular inspection on real property to determine the actual use of the land and newly constructed buildings and newly installed machineries. . Conducts tax information drive in the different Barangays.
Office Hours: 8:00am – 5:00pm
Contact Person: Engr. Ranier Martin G. Villanueva, City Assessor Telephone No. (034) 4610-133 Office Location: Left Wing, Ground Floor, City Hall
122 ASSESSMENT FOR THE TRANSFER OF OWNERSHIP OF REAL PROPERTY (Declaration of Real Property Value (DRPV) and Notice of Assessment for land, building, machinery and other improvement)
ISSUING OFFICE: CITY ASSESSOR’S OFFICE
ABOUT THE SERVICE:
This service is extended to Real Property Owners with new titles to the property so that we could effect the change in ownership for the purpose of Real Property Taxation. This change of ownership is by way of Sale, Waiver of Rights, Donation (for private landowner), Heirship, and by Comprehensive Agrarian Reform Program (CARP)/ Comprehensive Agrarian Reform Program Extension with Reforms (CARPER).
(Ini nga serbisyo ginapalab-ot sa mga real property owners nga may titulo sang ila propyedad para mapa-epekto ang pag-ilis sang ownership para sa Real Property Taxation. Ang pag-ilis sang ownership pwede nga paagi sa Sale, Waiver of Rights, Donation (for private landowner), Heirship kag Comprehensive Agrarian Reform Program (CARP)/CARPER.)
FEE(S): Processing Fee for Transfer of Ownership - PhP 60.00 Penalty for late filing if filed more than 60 days - 25% of 1% of Total Assessed Value from the date of the issuance of title
. TRANSFER BY WAY OF SALE / WAIVER OF RIGHT / DONATION (private land owner) / HEIRSHIP
REQUIREMENT(S): Please bring original with photocopy of requirements from 1 to 5.
1. Title 2. Certificate Authorizing Registration (CAR) issued by BIR 3. Deed of Sale/Waiver of Right/Donation/Heirship 4. Official Receipt of Transfer Tax 5. Tax Clearance (Updated payment of Real Property Tax) 6. Official Receipt of Processing Fee
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga mga paagi) (Kalawigon) (Magkadto kay) 1. Submit complete requirements for within a day Edjielyn B. Lucot evaluation and processing of the declaration of Local Assessment Operations the lot. Officer I Julian B. Dayot (Ipasa ang kumpleto nga requirements para Computer Operator 1 sa evaluation kag pagprocess sang declaration sang lote.) Ryan G. Alvarez Clerk II
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123 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga mga paagi) (Kalawigon) (Magkadto kay) 2. Pay the Processing Fee at the City 10 minutes Revenue Collection Clerk Treasurer’s Office.
(Magbayad sang nagakaigo nga balayran sa City Treasurer’s Office.) 3. Release of Declaration of Real 10 minutes Edjielyn B. Lucot Property Value (DRPV) and Notice of Local Assessment Operations Assessment Officer I Present your official receipt and please wait as we process the approval of your document. Julian B. Dayot Computer Operator 1 (Ipakita ang imo official receipt kag palihog maghulat samtang gina-process ang imo Ryan G. Alvarez dokumento.) Clerk II Total Processing Time: 1 day (Excluding Queuing)
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124 . SUBDIVISION WITH TRANSFER BY WAY OF COMPREHENSIVE AGRARIAN REFORM PROGRAM (CARP) /COMPREHENSIVE AGRARIAN REFORM PROGRAM EXTENTION WITH REFORMS (CARPER)
REQUIREMENT(S):
1) Emancipation Patent (EP) Title/Certificate of Ownership Award (CLOA) (original and photocopy) 2) Approved Subdivision Plan (clear copy of blueprint and photocopy) 3) Statement of Account of Mother Lot
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga mga paagi) (Kalawigon) (Magkadto kay) 1. Submit complete requirements for depends on the Edjielyn B. Lucot evaluation and kindly give us enough time to number of Local Assessment Operations process the declaration of lots. beneficiaries to be Officer I declared & revision (Ipasa ang kumpleto nga requirements para years Julian B. Dayot sa evaluation kag palihog hatagi kami Computer Operator 1 tyempo sa pagprocess sang declaration sang mga lote.) Ryan G. Alvarez Clerk II 2. Pay the Processing Fee at the City 10 minutes Revenue Collection Clerk Treasurer’s Office.
(Magbayad sang nagakaigo nga balayran sa City Treasurer’s Office.) 3. Release of Declaration of Real 10 minutes Edjielyn B. Lucot Property Value (DRPV) and Notice of Local Assessment Operations Assessment Officer I Present your official receipt and please allow us enough time to process the approval of your Julian B. Dayot document. Computer Operator 1
(Ipakita ang imo official receipt kag palihog Ryan G. Alvarez hatagi kami tyempo sa pag-process sang Clerk II I approval sang imo document.)
Total Processing Time: (Excluding Queuing)
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125 ISSUANCE OF DECLARATION OF REAL PROPERTY VALUE (DRPV)
ISSUING OFFICE: CITY ASSESSOR’S OFFICE
ABOUT THE SERVICE:
This service is provided to Real Property Owners, Taxpayers, Individuals and other private agencies for purposes that may deem necessary. This also serves as one of the basis of the Bureau of Internal Revenue (BIR) in the collection of taxes in cases of change of ownership due to sale, donation (private landowner), heirship and waiver of right.
Issuance of DRPV is classified into: a. Current year b. Previous year/years c. Pre-war
(Ang ini nga serbisyo ginahatag sa mga Real Property Owners, mga Taxpayers, pumuluyo kag iban nga pribado nga ahensiya nga naga kinahanglan. Isa man ini ka ginabasehan sang Bureau of Internal Revenue (BIR) sa pagpanukot ang buwis sa tini-on sang change of ownership paagi sa pagbaligya, donasyon (pribado nga landowner) waiver of rights kag panubli-on.)
Ang paghatag sang DPRV may tatlo ka klase: a. Sa Subong nga tuig b. Sang Nagligad Tuig / mga tuig c. Pre-war FEE(S): a. Current year -PhP 20.00 per lot b. Previous year -PhP 50.00 per lot c. Pre-war -PhP 150.00 per lot
REQUIREMENT(S): 1) Title no. / Lot no. / Name of Lot Owner 2) Official Receipt
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga mga paagi) (Kalawigon) (Magkadto kay) A. Current year Edjielyn B. Lucot Present the Title No., or Lot No. or the name Local Assessment Operations of the Lot Owner for evaluation and processing 20 minutes Officer I of your document. Julian B. Dayot (Ipakita ang numero sang titulo o numero Computer Operator sang lote o ngalan sang tag-iya sang lote para sa evaluation kag pag-process sang Ryan G. Alvarez imo dokumento.) Clerk II
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126 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga mga paagi) (Kalawigon) (Magkadto kay)
B. Previous year/years Present the Title No., or Lot No. or the name 2 hours to 3 days Leody T. Candaso of the Lot Owner for evaluation and processing depending on the Tax Mapping Aide of your document. revision year/years Jason Rey P. Valencia Tax Mapping Aide (Ipakita ang numero sang titulo o numero sang lote o ngalan sang tag-iya sang lote para sa evaluation kag pag process sang imo dokumento.)
C. Pre-war Leody T. Candaso Present the Title No., or Lot No. or the name of Tax Mapping Aide the Lot Owner for evaluation and processing of 5 days your document. Jason Rey P. Valencia Tax Mapping Aide (Ipakita ang numero sang titulo o numero sang lote o ngalan sang tag-iya sang lote para sa evaluation kag pag process sang imo dokumento.) 2. Pay the required fee at the City 10 minutes Revenue Collection Clerk Treasurer’s Office
(Magbayad sang nagakaigo nga balayran sa City Treasurer’s Office.) 3. Release of DRPV Edjielyn B. Lucot Present your official receipt and please wait as 10 minutes Local Assessment Operations we process the approval of your document. Officer I
(Ipakita ang official receipt samtang gina Julian B. Dayot process ang pag approve sang imo Computer Operator dokumento.) Ryan G. Alvarez Clerk II Total Processing Time: a) Current year 40 minutes b) Previous 3-4 days year/years c) Pre-war 5-6 days (Excluding Queuing)
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127 ISSUANCE OF CERTIFICATE OF TOTAL LANDHOLDINGS ISSUING OFFICE: CITY ASSESSOR’S OFFICE ABOUT THE SERVICE:
This certificate is issued to all Real Property owners who have property/properties within the City of Bago. This certifies their total landholdings within the vicinity of the City.
(Ini nga certificate gina issue sa tanan nga nagapanag-iya sang propyedad/mga propyedad diri sa syudad sang Bago. Ginapamatud-an sini ang kabilugan nila nga propyedad diri sa syudad sang Bago.)
FEE(S): Certification Fee -PhP 30.00 In excess of 1 RPU (Real Property Unit) - PhP 5.00/RPU
REQUIREMENT(S): 1) Name of Land Owner 2) Official Receipt HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga mga paagi) (Kalawigon) (Magkadto kay) 1. Present the name of Land Owner for Edjielyn B. Lucot evaluation and processing of your documents. Local Assessment Operations 2 hours Officer I (Ihatag ang ngalan sang tag-iya sang lote Julian B. Dayot para sa evaluation kag pag-process sang Computer Operator 1 dokumento.) Ryan G. Alvarez Clerk II 2. Pay the required fee at the City 10 minutes Revenue Collection Clerk Treasurer’s Office (Magbayad sang nagakaigo nga balayran sa City Treasurer’s Office.) 3. Release of Certificate of Total Edjielyn B. Lucot 10 minutes Landholdings Local Assessment Operations Present your official receipt and please wait as Officer I we process the approval of your document. Julian B. Dayot (Ipakita ang official receipt kag palihog Computer Operator 1 maghulat samtang gina-process ang pag- approve sang imo dokumento.) Ryan G. Alvarez Clerk II Total Processing Time: 2-3 hours (Excluding Queuing) ISSUANCE OF CERTIFICATE OF NO REAL PROPERTY
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128 ISSUING OFFICE: CITY ASSESSOR’S OFFICE
ABOUT THE SERVICE:
This certificate is issued to individual/s who do not own any real property under their name within Bago City.
(Ang ini nga certificate ginahatag sa pumuluyo nga wala propyedad sa ila ngalan diri sa syudad sang Bago. )
FEE(S): Certification Fee -PhP 30.00
REQUIREMENT(S): Name of the requesting party
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga mga paagi) (Kalawigon) (Magkadto kay) 1. Present the name of the requesting 35 minutes Edjielyn B. Lucot party for evaluation and processing of your Local Assessment Operations document. Officer I Julian B. Dayot (Ihatag ang ngalan sang naga pangayo Computer Operator 1 para sa evaluation kag pagprocess sang imo dokumento.) Ryan G. Alvarez Clerk II 2. Pay the required fee at the City 10 minutes Revenue Collection Clerk Treasurer’s Office
(Magbayad sang nagakaigo nga balayran sa City Treasurer’s Office.) 3. Release of Certificate of No Real 10 minutes Edjielyn B. Lucot Property Local Assessment Operations Present your official receipt and please wait as Officer I we process the approval of your document. Julian B. Dayot (Ipakita ang official receipt kag palihog Computer Operator 1 maghulat samtang gina process ang pag- approve sang imo dokumento.) Ryan G. Alvarez Clerk II
Total Processing Time: 1 hour (Excluding Queuing)
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129 Office of the City Assessor PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Transfer of ownership by 1 day way of Sale, Heirship, Edjielyn B. Lucot Donation, Waiver of Rights (Depending on the Julian B. Dayot PhP 60.00 / lot and by way of number of Ryan G. Alvarez Comprehensive Agrarian beneficiaries to be Engr. Ranier Martin G. declared & revision Villanueva Reform Program (CARP) year) Edjielyn B. Lucot 2-3 days Eduardo M. Millezar Julian B. Dayot PhP 100.00 and Consolidation and/or Ryan G. Alvarez (subject to Ocular PhP 5.00 / lot in Subdivision of lots inspection if the land Jason Rey P. Valencia excess of 2 lots has two or more Leody T. Candaso classification) Engr. Ranier Martin G. Villanueva PhP 450.00 / Agri. Lot + P 10.00 in excess of 2 kms. radius from Poblacion
PhP 400.00/Res. Lot Eduardo M. Millezar 2 - 3 days Jason Rey P. Valencia PhPz500.00/Com’l Conduct Ocular Inspection (subject to Leody T. Candaso Lot on Real Property availability of Engr. Ranier Martin G. PhP 500.00 / Ind’l vehicle) Villanueva Lot + PhP 10.00 in excess of 2 kms. radius from Poblacion
PhP 250.00 for land classified other than the above Julian B. Dayot Issuance of Declaration of Ryan G. Alvarez Real Property Value(DRPV) 40 minutes Edjielyn B. Lucot Php 20.00 / lot current year Engr. Ranier Martin G. Villanueva Edjielyn B. Lucot Issuance of Declaration of Jason Rey P. Valencia Real Property Value(DRPV) 2-3 days Leody T. Candaso PhP 50.00 / lot previous year/years Engr. Ranier Martin G. Villanueva
130 Office of the City Assessor PERFORMANCE PLEDGE (Cont.)
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Jason Rey P. Valencia Issuance of Declaration of Leody T. Candaso Real Property Value(DRPV) 6 days PhP 150.00 / lot Engr. Ranier Martin G. pre-war Villanueva
Julian B. Dayot PhP30.00 + Ryan G. Alvarez Issuance of Certification of PhP55.00 in excess 2-3 hour Edjielyn B. Lucot Total Land Holdings of 1 real property Engr. Ranier Martin G. unit (RPU) Villanueva Julian B. Dayot Ryan G. Alvarez 48 minutes to Edjielyn B. Lucot Issuance of Certificate of No 2 days -( subject Eduardo M. Millezar Improvement on Real to ocular PhP 30.00/ lot Jason Rey P. Valencia Property inspection if the Leody T. Candaso lot is residential) Engr. Ranier Martin G. Villanueva Julian B. Dayot Ryan G. Alvarez Issuance of Certificate of No 1 hour Edjielyn B. Lucot PhP 30.00/ lot Real Property Engr. Ranier Martin G. Villanueva Edjielyn B. Lucot Issuance of Certificate of Jason Rey P. Valencia Exact Location of Real 1 hour Leody T. Candaso PhP 30.00 / lot Property Engr. Ranier Martin G. Villanueva
131
City Legal Office
(CLO)
132 CITY LEGAL OFFICE
Your City Legal Office accommodates transactions requiring legal documentation within the City Of Bago. This office aims to help constituents, specially the poor and the underprivileged by providing services through the preparation of the appropriate legal documents and / or administration of oath.
Clientele: City Government of Bago, Barangay Officials, general public.
Services Available:
. Represents and appears for the City Government of Bago in all civil cases wherein the City or any official thereof, in his/her official capacity, is a litigant. . Renders legal advice and opinion based upon laws, decrees, etc. in instances requested by the City Mayor, SP and other departments. . Represents and appears for the City in all administrative, and special proceedings before any quasi-judicial and administrative body. . Prepares and draws contracts, instruments, documents and similar forms involving any interest of the City and provides comments and recommendations on any instrument already drawn. . Renders at all times such other legal services as the City Mayor or the SP may require from time to time.
Office Hours: 8:00am – 5:00pm
Contact Persons : Atty. Aaron R. Lirazan, City Legal Officer Telephone No. : (034) 4610-290 Office Location : Ground Floor, City Hall
133 AVAILMENT OF LEGAL ADVICE AND OPINION
ISSUING OFFICE: OFFICE OF THE CITY LEGAL OFFICER ABOUT THE SERVICE
This service is rendered upon the request of the City Officials, Government employees, Barangay Officials and the general public.
(Ini nga serbisyo ginahatag suno sa request sang mga City Officials, mga empleyado sang gobyerno kag mga opisyal sang barangay kag sang publiko.)
FEE(S):
. None
REQUIREMENT(S): . Personal appearance or written request
HOW TO AVAIL OF THE SERVICE FOLLOW THIS STEP IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Appear personally or submit letter depending on the Atty. Aaron R. Lirazan request or document to the City Legal Officer request City Legal Officer for evaluation and appropriate action.
(Magkadto personal ukon magpasa sang sulat o dokumento sa abogado sang syudad para mareview kag mahatagan sang nagakaigo nga suhestiyon o rekomendasyon.) Total Processing Time: Time Frame may vary. (Excluding Queuing)
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134 NOTARIZE OFFICIAL AND LEGAL DOCUMENTS
ISSUING OFFICE: OFFICE OF THE CITY LEGAL OFFICER
ABOUT THE SERVICE
This service is rendered after receiving a document or any communication from the City Officials, Government employees, Barangay Officials, and the General Public requiring the City Legal Officer for preparation and notarization of any legal and official document.
(Ini nga serbisyo ginahatag sang opisina Legal sang syudad sang Bago matapos nga makabaton sang dokumento ukon kumunikasyon halin sa mga Official sang syudad, mga empleyado sang gobyerno kag mga Official sang Barangay nga nagakinahanglan sang serbisyo sang abogado sang syudad sa pagpreparar kag pagnotaryo sang mga legal kag opisyal nga mga dokumento.)
FEE(S): . None
REQUIREMENT(S): . Letter request or legal documents to be reviewed, prepared and notarized.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit legal or official documents 15 minutes Nelly B. Mijares to the City Legal Office Staff for evaluation and Clerk II preparation.
(Ipasa ang mga legal ukon opisyal nga mga dokumento sa empleyado sang City Legal Office para sa evaluation kag mahimuan sang nagakaigo nga dokumento.) 2. Please get your notarized document 5 minutes Nelly B. Mijares Please wait for your legal document/s to be Clerk II docketed, filed and released.
(Palihog hulaton ang inyo mga dokumento nga manotaryohan kag marecord, amo pagkuha.) Total Processing Time: 20 minutes (Excluding Queuing)
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135 City Legal Office PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Availment of legal advice depending on Atty. Aaron R. Lirazan none and opinion the request
Evaluation and preparation 15 minutes Nelly B. Mijares none of legal documents
Review and notarized legal 5 minutes Atty. Aaron R. Lirazan none documents
Docketing and filing of 5 minutes Nelly B. Mijares none documents
Retrieval of requested legal depending on the Nelly B. Mijares none documents date of document
136
City Engineer’s Office
(CEO)
137 OFFICE OF THE CITY ENGINEER
Welcome to the City Engineer’s Office, the public works arm of the City Government of Bago. Expect immediate attention from our amiable and accommodating staff upon entering our office.
The City Engineer’s Office is one of the compulsory offices for all cities as mandated under Section 477 of RA 7160 otherwise known as the Local Government Code of 1991. Among its functions are the administration, coordination, supervision and control of all construction, maintenance, improvement and repair of roads, bridges, and other engineering and public works projects of the City. The Office also provides engineering services to the City Government such as investigation and survey, engineering designs, feasibility studies, and project management. The City Engineer who heads this department also acts as the Local Building Official as mandated under PD 1096 and RA 7160, thus catering to the needs of all parties intending to build buildings and other structures within the city.
The City Engineer’s Office is open from 8:00 AM to 12:00 NN and from 1:00 PM to 5:00 PM, Mondays-Fridays excluding official holidays. Interested parties may reach us through telephone no. 4610-113. The Office is located within the City Hall Compound, Gonzaga Street, Bago City.
Clientele: General public, building/electrical/occupancy/sign permit applicants, burial permit applicants, annual inspection for buildings applicants, equipment rental applicants
Office Hours: 8:00am – 5:00pm
Contact Person : Engr. Joenil B. Lavadia, City Engineer Telephone No : 4610-113 / 732-4171 Location : Rear Annex, City Hall Compound
138 APPLICATION FOR BUILDING & OCCUPANCY PERMITS
ISSUING OFFICE: CITY ENGINEER’S OFFICE
ABOUT THE SERVICE: RULE III of PD 1096 or the National Building Code of the Philippines, SECTION 301. Building Permits, states that:
“No person, firm or corporation, including any agency or instrumentality of the government shall construct, alter, repair, convert, use, occupy, move, demolish and add any building/structure or any portion thereof or cause the same to be done, without first obtaining a building permit therefore from the Building Official assigned in the place where the subject building/structure is located or to be done…”
Applicants for Building & Occupancy Permits should submit their requirements to the City Engineer’s Office for the approval of the City Engineer, who is at the same time, the Local Building Official as mandated by PD 1096 or the National Building Code of the Philippines.
(Ang mga aplikante sa Building kag Occupancy Permits kinahanglan magsumite sang mga requirements sa City Engineer’s Office para maaprobahan sang City Engineer, nga amo man ang Local Building Official nga ginamandar sang PD1096 ukon ang National Building Code of the Philippines.)
FEE(S): As per PD 1096 or the National Building Code of the Philippines
BUILDING PERMIT APPLICATION
FILING FEE CATEGORIES
For Structures with a Floor Area of 100 sq. m and below PhP 100.00 For Structures with a Floor Area of 101 sq.m. to 200 sq.m. PhP 300.00 For Structures with a Floor Area of 201 sq.m. and above PhP 500.00
ARCHITECTURAL FEES
For Commercial & Industrial Structures PhP 23.00 per square meter For Institutional Structures 12.00 per square meter For Residential 20 – 50 sq.m. PhP 3.40 per sq.m. 50 – 100 sq.m. 4.80 per sq.m. 100 – 150 sq.m. 6.00 per sq.m. 151 sq.m. & above 7.20 per sq.m.
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139 PLUMBING FEES
A minimum of P 61.00 per unit.
ELECTRICAL FEES
Total Connected Load (kVA) Fee i. 5 kVA or less……………………………….. PhP 200.00 ii. Over 5 kVA to 50 kVA……………..……… PhP 200.00 + PhP 20.00/kVAA iii. Over 50 kVA to 300 kVA………………….. PhP1,100.00 + PhP 10.00/kVA iv. Over 300 kVa to 1,500 kVA……………… PhP 3,600.00 + Php 5.00/kVA v. Over 1,500 kVA to 6,000 kVA…………… PhP 9,600.00 + PhP 2.50/kVA vi. Over 6,000 kVA…………………………… PhP20,850.00 + PhP 1.25/kVA
NOTE: Total Connected Load as shown in the load schedule.
Total Transformer/Uninterrupted Power Supply (UPS)/Generator Capacity (kVA)
Fee i. 5 kVA or less……………………………….. Php 40.00 ii. Over 5 kVA to 50 kVA……………..……… Php 40.00 + PhP 4.00/kVA iii. Over 50 kVA to 300 kVA………………….. Php 220.00 + PhP 2.00/kVA iv. Over 300 kVa to 1,500 kVA……………… Php 720.00 + PhP 1.00/kVA v. Over 1,500 kVA to 6,000 kVA…………… Php 1,920.00 + PhP 0.50/kVA vi. Over 6,000 kVA…………………………… Php 4,170.00 + PhP 0.25/kVA
FENCING FEES
For a Height of 1.80 m PhP 3.00 per Lineal meter For a Height Above 1.80 PhP 4.00 per Lineal Meter
LINE & GRADE FEES
Depends upon the Lot Area
EXCAVATION FEES
Php 3.00 per cubic meter
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140 OCCUPANCY PERMIT APPLICATION
Computation for Occupancy is – Cost = Floor Area x PhP 10,000.00
Cost of Structure RESIDENTIAL COMMERCIAL
Cost of PhP 150,000.00 PhP 100.00 PhP 200.00 Cost of more than PhP 150,000.00 – PhP 400,000.00 PhP 200.00 PhP 400.00 Cost of more than PhP 400,000.00 – PhP 850,000.00 PhP 400.00 PhP 800.00 Cost of more than PhpP 850,000.00 – PhP 1,200,000.00 PhP 800.00 PhP1,000.00 Every Million or portion of exceeding PhP 1,200,000.00 PhP 800.00 PhP1,000.00
REQUIREMENT(S): FOR BUILDING PERMIT As Per NBC Memorandum Circular No. 02-2011 Construction Safety & Health Program As Per PD 1096 or the National Building Code of the Philippines
A. Duly Filled Up Building, Plumbing, Electrical and Mechanical (if applicable) Permit Application Form B. Certified True Copy of TCT (Transfer Certificate of Title) C. Current Real Property Tax Receipt D. Tax Declaration E. Lot Plan duly signed and sealed by Geodetic Engineer F. Zoning Clearance
If the Applicant is not the Registered Lot Owner, either of the following is required: a. Duly Notarized Copy of Contract of Lease b. Duly Notarized Copy of the Deed of Absolute Sale c. Duly Notarized Copy of the Contract of Sale
G. 5 Sets of Plans, 5 Copies of Specifications, 5 Copies of Cost Estimates & 1 Copy of Structural Analysis that is duly checked, approved and signed by the following: a. Licensed Architect or Civil Engineer – for Architectural & Structural Plans b. Licensed Sanitary Engineer/Master Plumber – For Sanitary & Plumbing Plans c. Licensed Electrical Engineer – For Electrical Plans d. Licensed Mechanical Engineer – For Mechanical Plans
FOR OCCUPANCY PERMIT I. Approved Plans & Permits A. Approved Building Permit & Plans B. Approved Sanitary/Plumbing Permit & Plans C. Approved Electrical Permit & Plans D. Approved Mechanical Permit & Plans If applicable
II. Certificate of Completion III. Logbook – Signed & Sealed by Engineer
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141 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements and; 10 minutes Celito M. Obando Engineering Aide FOR BLDG. PERMIT- wait for the Assessment of Filing Fee
FOR OCCUPANCY PERMIT – get the inspection schedule for your structure.
(Palihog isumite ang mga requirements kag hulata ang; Para sa Building Permit - assessment sang filing fee
Para sa Occupancy Permit – pagahatagan schedule sa pag-inspeksyon ang imo nga structure. ) 2. Pay the Filing Fee (For Building 10 minutes Revenue Collection Clerk Permit Only) Filing Fee may now be paid at the City Treasurers Office. The Official Receipt should be submitted thereafter to Celito M. Obando for attachment to your application.
(Para sa Building Permit, bayaran ang filing fee sa City Treasurer’s Office kag ihatag ang official receipt kay Celito Obando para maupod ini sa imu nga application.) 3. Wait to be notified by the office after its evaluation & assessment, that your application has been issued an:
FOR BLDG. PERMIT -Order of Payment
FOR OCCUPANCY PERMIT – Occupancy Fee or the Notice of Deficiency (to be complied by the applicant)
(Palihog maghulat sang pahibalo nga ang imo application na isyuhan na sang:
PARA SA BLDG. PERMIT -Order of Payment
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142 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) PARA SA OCCUPANCY PERMIT – Occupancy Fee ukon Notice of Deficiency) Estimated time for rendering of Evaluation & NOTE: An Evaluation & Assessment for Assessment of Compliant compliance with PD1096 will be rendered in Applications: order for your structure to be issued either an: Residential Bldgs. Up to 2 FOR BLDG. PERMIT -Order of Payment stories: 1 day FOR OCCUPANCY PERMIT – Occupancy Fee Commercial/Agricultural Bldgs. Up to 2 stories: if it has PASSED 1 day or the Industrial Plants & Similar Establishments: Notice of Deficiency if it has FAILED: 1 to 2 weeks Medium Rise Building: 1 to 2 weeks
Other Building/Structure: depends on the complexity of the bldg. or Evaluation & Assessment includes: structure A. Compliance with Line and Grade & NSCP2010 Engr. Noel P. Makilan Engineer II B. Compliance with Architectural Engr. Joenalyn A. Jara requirements of PD1096 and the National Engineer I Plumbing Code C. Compliance with the National Electrical Engr. Ervin T. de la Cruz & Mechanical Codes Engineer II 4. Pay the Order of Payment/ 10 minutes Revenue Collection Clerk Occupancy Fee Kindly proceed to the City Treasurer’s Office and present your Order of Payment/Occupancy Fee Computation and pay.
(Palihog magkadto sa City Treasurers Office para magpresenta sang imo Order of Payment/Occupancy Fee Computation kag magbayad.) Your documents shall be indorsed to the Bureau of Fire and Protection (BFP) to secure; For Building Permit - Fire Safety Evaluation Clearance For Occupancy Permit - Fire Safety Inspection Certificate
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143 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) (Ang imo dokumento iga-indorso sa Bureau of Fire Protection (BFP) para mahatagan sang; Para sa Building Permit - Fire Safety Evaluation Clearance Para sa Occupancy Permit – Fire Safety Inspection Certificate) 5. Wait for the Release of your 10 minutes Celito M. Obando Approved Permit and Plans Engineering Aide Once your Fire Safety Evaluation Clearance/Fire Safety Inspection Certificate is released, please return to this office for the approval of the Building Official and for the release of your approved Building Permit & Plans/ Occupancy Permit.
(Maghulat para sa pagkuha sang imo kopya sang approved Building Permit/Occupancy Permit kag mga plano.) Total Processing Time: Residential Bldgs. Up to 2 stories: 1 day & 40 mins.
Commercial/Agricultural Bldgs. Up to 2 stories: 1 day & 40 mins
Industrial Plants & Similar Establishments: 1 to 2 weeks & 40 mins
Medium Rise Building: 1 to 2 weeks & 40 mins
Other Building/Structure: depends on the complexity of the bldg. or structure (Excluding Queuing)
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144 APPLICATION FOR TEMPORARY ELECTRICAL PERMITS
ISSUING OFFICE: CITY ENGINEER’S OFFICE
ABOUT THE SERVICE:
Electrical Permit is granted by the City Engineer to construct/install wirings/devices in the building of the applicant. After the completion, a Permit for Service Connection is issued to the applicant in order for him to avail the electrical services from the local utility company.
A temporary permit is granted to the following:
a. Building Permit Applicants during the start of construction for security lighting, welding jobs, etc. b. Applicants whose houses are made of indigenous materials such as nipa, bamboo, lumber and the like. c. Applicants who do not own the land where their houses are erected.
(Ang Electrical Permit ginahatag sang City Engineer para magpatakod ang mga wirings kag devices sa building sang aplikante. Pagkatapos sini, ginahatag ang Permit for Service Connection sa aplikante agud makapatakod ang kuryente sa local utility company (CENECO).
Ang temporary permit ginahatag man sa mga masunod:
a. Mga aplikante sa Building Permit agud makapatakod kuryente para sa security lighting, welding, kag iban pa. b. Mga aplikante nga ang ila balay nahimo sa indigenous materials pariyo sang nipa, kawayan, kahoy kag mga kaanggid sini. c. Mga aplikante nga indi tag-iya sang duta nga ginapatindugan sang balay.)
FEE(S):
The Electrical Fee is composite of the following: a. Connected Load b. Wiring Fee, Meter and Other Attachments (Depending on its category, residential, commercial, etc.) c. Inspection Fee
For Example: Residential a. For a Main Service Disconnect of 30 Amperes PhP 288.20 b. For 60 Amperes 433.40
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145 REQUIREMENT(S):
a. Electrical Permit (duly signed & sealed by a Professional Electrical Engineer with Mayor’s Permit for In-charge of Installation.)
b. Plans (duly signed & sealed by a Professional Electrical Engineer with Mayor’s Permit for In-charge of Installation.)
c. Location Sketch
d. If the applicant is the land owner wherein a permit is applied for, a copy of TCT must be presented.
e. If the applicant is not the land owner wherein a permit is applied for, a Brgy. Clearance and a Duly Notarized Undertaking is required.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements and get your 5 minutes Romeo I. Aribas schedule for inspection Electrical Inspector II Inspection of the structure will be done as scheduled by the corresponding electrical Bernard S. Espadero Electrician II inspector assigned in the area. Please see to it that you are at the location on the given schedule. (Palihog magsumite sang requirements kag magkuha sang imo schedule sang inspection. Ang imo nga structure i-inspeksyunon sang amon Electrical Engineer sa ginhatag nga schedule. Ginapangabay ang aplikante nga mangin ara sa lokasyon sa tiyempo sang inspeksyon.) 2. Please return to this Office a day 10 minutes Engr. Ervin T. de la Cruz after your structure has been inspected, for Engineer II the assessment of fees. (Palihog magbalik sa City Engineer’s Office pagkatapos sang inspeksyon para sa assessment sang balayran.) 3. Payment of Fees 10 minutes Revenue Collection Clerk Proceed to the City Treasurer’s Office, present assessment and pay assessment fee. (Magkadto sa City Treasurer’s Office para magbayad.)
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146 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 4. Return to the City Engineer’s Office, 5 minutes Romeo I. Aribas present your official receipt and wait for the Electrical Inspector II release of your approved Temporary Electrical Permit. Bernard S. Espadero Electrician II (Palihog magbalik sa City Engineer’s Office kag ipresenta ang imo official receipt kag maghulat sa release sang imo aprobado nga Electrical Permit.) Total Processing Time: 30 minutes (Excluding Queuing)
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147 APPLICATION FOR ANNUAL INSPECTION OF BUILDINGS FOR BUSINESS PERMITS
ISSUING OFFICE: CITY ENGINEER’S OFFICE
ABOUT THE SERVICE: Rule II, of PD 1096 or the National Building Code of the Philippines, Section 207. Duties of the Building Official includes:
“ Undertake annual inspections of all buildings/structures…”
The above stated provision forms part of the basis of the Annual Inspection for Buildings in the application for or in the renewal of Business Permits. New and old businesses are required to have their structures/establishments inspected as one of the requirements for the issuance of a Business Permit.
(Ang tanan nga mga establisement sa negosyo ginarequire sang Annual Inspection para makagawad sang Business Permit.)
FEE(S): Annual Inspection Fees as per PD 1096 or the National Building Code of the Philippines a. Residential Dwellings:
i. Single detached dwelling units and duplexes are not subject to annual inspections. ii. If the owner requests inspections, the fee for each of the services enumerated below is PhP 120.00 Land Use Conformity Architectural Presentability Structural Stability Sanitary and Health Requirements Fire-Resistive Requirements b. Commercial, Industrial, Institutional buildings and appendages shall be assessed area as follows:
i. Appendage of up to 3.00 cu. meters/unit……………………………... PhP 150.00 ii. Floor area 100.00 sq. meters………………………….………………. 120.00 iii Above 100.00 sq. meters up to 200.00 sq.meters….……………….. 240.00 iv. Above 200.00 sq. meters up to 350.00 sq. meters………………….. 580.00 v. Above three hundred 350.00 sq. meters Up to 500.00 sq. meters… 720.00 vi. Above 500.00 sq. meters up to 750.00 sq. meters………………….. 960.00 vii. Above 750.00 sq. meters up to 1,000.00 sq. meters…………...…… 1,200.00 viii. Every 1,000.00 sq. meters or its portion in excess of 1,000.00 sq. meters …………………………………………………………………… 1,200.00
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148 d. Annual plumbing inspection fees, each plumbing unit ……………….…. PhP 60.00 e. Annual Electrical Inspection Fees:
A one time electrical inspection fee equivalent to 10% of Total Electrical Permit Fees shall be charged to cover all inspection trips during construction.
Annual Inspection Fees are the same as in Section 4.e. or a. Total Connected Load (kVA)
Fee i. 5 kVA or less ….……………………………….. PhP 200.00 ii. Over 5 kVA to 50 kVA ….……………..……… PhP 200.00 + PhP 20.00/kVAA iii. Over 50 kVA to 300 kVA ….………………….. 1,100.00 + 10.00/kVA iv. Over 300 kVa to 1,500 kVA …..……………… 3,600.00 + 5.00/kVA v. Over 1,500 kVA to 6,000 kVA …..…………… 9,600.00 + 2.50/kVA vi. Over 6,000 kVA …..…………………………… 20,850.00 + 1.25/kVA
NOTE: Total Connected Load as shown in the load schedule.
Total Transformer/Uninterrupted Power Supply (UPS)/Generator Capacity (kVA) Fee i. 5 kVA or less ……………………………… PhP 40.00 ii. Over 5 kVA to 50 kVA ……………..………PhP 40.00 + PhP 4.00/kVA iii. Over 50 kVA to 300 kVA ………………… 220.00 + 2.00/kVA iv. Over 300 kVa to 1,500 kVA ……………… 720.00 + 1.00/kVA v. Over 1,500 kVA to 6,000 kVA …………… 1,920.00 + 0.50/kVA vi. Over 6,000 kVA …………………………… 4,170.00 + 0.25/kVA f. Annual Mechanical Inspection Fees:
i. Refrigeration and Ice Plant, per ton: (a) Up to 100 tons capacity ..…...... ………………………………… PhP 25.00 (b) Above 100 tons up to 150 tons ..………………………………… 20.00 (c) Above 150 tons up to 300 tons ………………………………….. 15.00 (d) Above 300 tons up to 500 tons ..….. ………………………….... 10.00 (e) Every ton or fraction thereof above 500 tons …………………... 5.00 ii. Air Conditioning Systems: Window type air conditioners, per unit .………………………………. PhP 40.00 iii. Packaged or centralized air conditioning systems: (a) First 100 tons, per ton .……………………………………………. 25.00 (b) Above 100 tons, up to 150 tons per ton …….…………………… 20.00 (c) Every ton or fraction thereof above 500 tons ..………………… 8.00 iv. Mechanical Ventilation, per unit, per kW:
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149 (a) Up to 1 kW . ……………………………………………………..…. PhP 10.00 (b) Above 1 kW to 7.5 kW …………………………………………… 50.00 (c) Every kW above 7.5 kW .………………………………………..… 20.00 v. Escalators and Moving Walks; Funiculars and the like: (a) Escalator and Moving Walks, per unit …………………………… PhP 120.00 (b) Funiculars, per kW or fraction thereof …………………………... 50.00 (c) Per lineal meter or fraction thereof of travel .....………………. 10.00 (d) Cable Car, per KW or fraction thereof . ………………………… 25.00 (e) Per lineal meter of travel .………………………………………… 2.00 vi. Elevators, per unit: (a) Passenger elevators ...….………………………………………… PhP 500.00 (b) Freight elevators .………………………………………………….. 400.00 (c) Motor driven dumbwaiters ……………………………………….. 50.00 (d) Construction elevators for materials …………………………….. 400.00 (e) Car elevators .….….……………………………………………..… 500.00 (f) Every landing above first five (5) landings for all the above elevators …………………………….…………………………….. 50.00 vii. Boilers, per unit: (a) Up to 7.5 kW ……………………………………………………..… PhP 400.00 (b) 7.5 kW up to 22 kW .…………………………………………….... 550.00 (c) 22 kW up to 37 kW .……….……………….…………………….... 600.00 (d) 37 kW up to 52 kW .………………………………………………... 650.00 (e) 52 kW up to 67 kW .……….………………………………………. 800.00 (f) 67 kW up to 74 kW .……………………. …………………………. 900.00 (g) Every kW or fraction thereof above 74 kW …………...………… 4.00 viii. Pressurized Water Heaters, per unit …………………………………. PhP 120.00 ix. Automatic Fire Extinguishers, per sprinkler head …………………… PhP 2.00 x. Water, Sump and Sewage pumps for buildings/structures for commercial / industrial purposes, per kW: (a) Up to 5 kW ...………………………….…………………………… PhP 55.00 (b) Above 5 kW to 10 kW …………………………………………….. 90.00 (c) Every kW or fraction thereof above 10 kW ……………………… PhP 2.00 xi. Diesel/Gasoline Internal Combustion Engine, Gas Turbine/Engine, Hydro, Nuclear or Solar Generating Units and the like, per kW: (a) Per kW, up to 50 kW ……………………………………………… PhP 15.00 (b) Above 50 kW up to 100 kW ..……………………………………. 10.00 (c) Every kW or fraction thereof above 100 kW .…………………… 2.40 xii. Compressed air, vacuum, commercial / institutional/industrial gases, per outlet ………………………..……………………………… PhP 10.00 xiii. Power piping for gas/steam/etc., per lineal meter or fraction thereof or per cu. meter or fraction thereof, whichever is higher …..……….. PhP 2.00 xiv. Other Internal Combustion Engines, including Cranes, Forklifts, Loaders, Mixers, Compressors and the like: (a) Per unit, up to 10 kW ……………………………………………… 100.00 (b) Every kW above 10 kW …………………………………………… 3.00
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150 xv. Other machineries and/or equipment for commercial/ industrial/institutional use not elsewhere specified, per unit: (a) Up to ½ kW .………………………………………………………… PhP 8.00 (b) Above ½ kW up to 1 kW .…………………………………………. 23.00 (c) Above 1 kW up to 3 kW ...………………………………………… 39.00 (d) Above 3 kW up to 5 kW ...………………………………………… 55.00 (e) Above 5 kW up to 10 kW …………………………………………. 80.00 (f) Every kW above 10 kW or fraction thereof ...…………………… 4.00 xvi. Pressure Vessels, per cu. meter or fraction thereof …………………. PhP 40.00 xvii Pneumatic tubes, Conveyors, Monorails for materials handling, per . lineal meter or fraction thereof ..………………………….……………. PhP 2.40 xvii Weighing Scale Structure, per ton or fraction thereof ….…………… PhP 30.00 i. xix. Testing/Calibration of pressure gauge, per unit ..…………………… PhP 24.00 (a) Each Gas Meter, tested, proved and sealed, per gas meter … 30.00 xx. Every mechanical ride inspection, etc., used in amusement centers of fairs, such as ferris wheel, and the like, per unit .………………… PhP 30.00 REQUIREMENT(S): . Approved Building Permit . Approved Occupancy Permit . Annual Inspection Report Form
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit your requirements 10 minutes Herman M. Bautista Instrument Man I (Palihog ipasa ang mga requirements.)
Note: The Office of the Building Official conducts a yearly inspection of existing business establishments in the City which usually starts in the month of October. New businesses are inspected as scheduled. Your structure will be assessed by the respective Engineers assigned by the Building Official for this purpose, as follows;
Engr. Noel P. Makilan Engineer II For Building
Engr. Ervin T. de la Cruz Engineer II For Electrical
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151 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay)
Engr. Joenalyn A. Jara Engineer I For Plumbing 2. Please wait for the release of your 10 minutes Herman M. Bautista approved Annual Inspection Report, Instrument Man I Assessment of Annual Safety Inspection Fees and Clearance.
(Palihog maghulat para sa imo aprobado nga Annual Inspection Report, Assessment of Annual Safety Inspection Fees kag Clearance.)
Note: You may now proceed for the Payment of Fees at the City Treasurer’s Office. Total Processing Time: 20 minutes (Excluding Queuing)
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152 RENTAL OF HEAVY EQUIPMENT
ISSUING OFFICE: CITY ENGINEER’S OFFICE
ABOUT THE SERVICE:
The heavy equipments under the custody of the City Engineer’s Office are made available for rental to private persons, agencies and government institutions through SP Ordinance No. 181 Series of 1987 and as amended in SP Ordinance No. 04 of 2005.
(Ang mga heavy equipment nga ara sa kustodiya sang City Engineer’s Office mahimu ma rentahan sang publiko pamaagi sa aton nga SP Ordinance No. 181 Series of 1987 kag sang na- amyendahan nga SP Ordinance No. 04 of 2005.)
Heavy Equipment Rental is subject to the following conditions as provided in the aforesaid Ordinance No. 04 of 2005, to wit;
1. Fuel, Oil and operator shall be provided by the person or entity renting the equipment. 2. The person or entity renting the equipment shall be responsible for the delivery of the same from the City Motor Pool or where the equipment shall be or is located at the time, to the jobsite and shall be in no way sublease the equipment.”
FEE(S): As provided in the amended Ordinance No. 4 of CY 2005
EQUIPMENT RENTAL (Exclusive of Fuel, Oil and Operator) Hourly basis with a minimum of 4 hours rental
for Government for Private Agencies (PhP) Entities (PhP) 1 Wheel Mounted Backhoe 698.23 768.05 2 Crawler Mounted Backhoe 823.55 905.91 3 Komatsu Bulldozer 1,567.41 1,724.15 4 Caterpillar Bulldozer 1,252.00 1,377.20 5 Vibratory Roller 617.00 678.70 6 Pay Loader 695.41 764.95 7 Backhoe Loader 1,030.77 1,133.85 8 Road Grader 604.00 664.00 9 Concrete Saw 43.75 48.12 10 Concrete Mixer 49.35 54.88 11 Ford Truck 211.25 232.38 12 Dump Truck 342.25 376.48
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153 REQUIREMENT(S):
. Residence Certificate
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit our Office and present your 10 minutes Nida M. Indencia intent to rent a Heavy Equipment and Clerk III wait for the verification as to availability of the equipment.
(Magkadto sa amon nga opisina kag magpabalo sang imo intensyon sa pag- arkila sang heavy equipment kag palihog maghulat sang verification kung available ini nga equipment.) 2. Wait for the Preparation of A minimum of 30 minutes Office Clerk Contract of Lease & for it to be signed and by the City Mayor. A maximum of 1 day Kindly wait for the preparation of the Contract of Lease.
Note: The Contract of Lease will be duly signed by the City Mayor.
(Palihog maghulat nga mahimu ang imo Contract of Lease.) 3. Payment of Rental Fee 10 minutes Revenue Collection Clerk Please pay the rental fee to the City Treasurer’s Office.
(Magbayad sang Rental Fee sa City Treasurer’s Office.) 4. Have the Contract Notarized Notary Public Have the Contract of Lease Notarized.
(Ipa notaryuhan ang Contract of Lease.) 5. Return to the City Engineer’s Office for the following: a. To submit a copy of the contract and 5 minutes Nida M. Indencia Clerk III to show your proof of rental payment Engr. Armando L. Pahilanga b. To secure the Release Slip for the 5 minutes equipment and confirm your rental Engineer IV schedule. (Magbalik sa City Engineers Office
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154 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) para sa:
a. Pagsumite sang kopya sang Contract kag official receipt.
b. Pagkuha sang Release Slip para sa Equipment kag ikumpirma ang imu nga Rental Schedule. Total Processing Time: A minimum of 1 hour and A maximum of 1 day (Excluding Queuing)
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155 SALE OF BURIAL LOTS OR LEASE OF CONDO-NICHES & BURIAL LOTS AT THE CITY CEMETERIES
ISSUING OFFICE: CITY ENGINEER’S OFFICE
ABOUT THE SERVICE:
The City Government of Bago maintains four Public Cemeteries located in Brgy. Sampinit, Brgy. Ma-ao, Brgy. Sagasa and Brgy. Abuanan. Burial lots and Condo-Niches are made available to the general public for sale or lease of six (6) years which can be renewed thru payment of a corresponding renewal fee.
(Ang syudad sang Bago nagamentenar sang apat (4) ka mga patyo nga ara sa Brgy. Sampinit, Brgy. Ma-ao, Brgy. Abuanan kag Brgy. Sagasa. Ang mga lote nga lulubngan kag mga condo-niches pwede mabakal o ma rentahan sa sulod sang anom (6) ka tuig kag pwede ma-renew pagkatapos magbayad sang masunod:)
FEE(S):
CEMETERIES SAMPINIT MA-AO SAGASA ABUANAN
Burial Cost PhP 600.00 PhP 960.00 PhP 600.00 PhP 600.00
Rentable Niche 1,350.00 1,350.00 1,350.00 1,350.00
Burial Permit 10.00 10.00 10.00 10.00
REQUIREMENT(S):
. Death Certificate . Barangay Certification . Transfer of Cadaver (to those deceased outside the City)
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Submit the required documents 10 minutes Rodito D. Obando Meter Reader I (Palihog magsumite sang mga requirements.) 2. Payment of Fee 10 minutes Revenue Collection Clerk Kindly proceed to City Treasurer’s Office for payment.
(Palihog magbayad sa City Treasurer’s Office.)
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156 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 3. Return to the City Engineers Office A minimum of 1 hour Rodito D. Obando with your official receipt and wait for the duly and Meter Reader I signed copy of the Deed of Sale or Contract of A maximum of 1 day Lease.
Note: The Deed of Sale will be signed by the City Engineer, City Medical Officer & the City Mayor.
(Palihog magbalik sa City Engineers Office kag ipresenta ang imo official receipt kag maghulat sang imo kopya sang Deed of Sale o Contract of Lease.) 4. Proceed to the cemetery and present 10 minutes Caretaker-In-Charge your Official Receipt to the Caretaker-In- Charge to facilitate lease or sale of burial lot.
(Palihog magkadto sa natungdan nga patyo kag ipresenta ang Official Receipt sa caretaker sang patyo.) Total Processing Time: A minimum of 2 hours and A maximum of 1 day (Excluding Queuing)
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157 Office of the City Engineer PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Lends temporary shed, tables Engr. Gilberto Unicis 30 minutes None & chairs for bereaved families E. Espartero
Lends movable stage and Engr. Danny L. temporary enclosures for 30 minutes None Millevo various occasions
Engr. Armando L. Depends on the type Rental of Heavy Equipment 30 minute Pahilanga of equipment
Varies depending on Engr. Ervin T. Dela Electrical Permits 30 minutes the complexity of the Cruz installation
Sign Permit, Fencing Permit, Engr. Noel P. Depends on the scale 30 minutes Excavation Permit Makilan of the project 15 minutes response time Provides trucks and Engr. Joenil B. to dispatch personnel for evacuation of Lavadia / Engr. units (over-all None affected families during Gilberto Unicis E. processing may disasters and ejected squatters Espartero vary depending on the location) Conducts annual inspection of buildings and other Engr. Noel P. Depends on the scale structures for compliance 60 minutes Makilan of the project with PD 1096 and other pertinent laws Repair of Dilapidated artesian wells at various barangays Engr. Asel L. 1 working day None (provided materials are Ganancial available on stock)
158 Office of the City Engineer PERFORMANCE PLEDGE (Cont.)
SERVICES PROCESSING TIME ACCOUNTABLE STAFF FEES
Attending to queries as to projects in the different barangays of the city, Engr. Armando L. Pahilanga Roads & Bridges 5 minutes Engr. Asel L. Ganancial Water Supply 5 minutes Engr. Henry D. Apua None Repair & Maintenance 5 minutes Engr. Gilberto Unicis E. Construction 5 minutes Espartero Electrical 5 minutes Engr. Ervin T. Dela Cruz Conduct of inspection for structures in their compliance withPD1096 for Small Big Fees are as the following: Structures Structures required in Celito M. Obando Annual Inspection for 15mins. 15mins. the Romeo I. Aribas National Business Permits Bernard S. Espadero Sr. Building Building & Occupancy 30mins. 30mins. Code of the Permit Philippines Temporary Electrical 10 minutes Permit Attending to general queries & complaints of frontline 3 minutes Monica E. Espartero None services clients Retrieval of requested documents Project Plans & 15 minutes Engr. Noel P. Makilan Program of Works Building & Occupancy 5 minutes Engr. Noel P. Makilan Permits Administrative 5 minutes Mae Ann B. Furtos Records None Project Related Section Chiefs: Records: 5 minutes Engr. Armando L. Pahilanga . Roads & Bridges . Construction 5 minutes Engr. Asel L. Ganancial . Water Supply 5 minutes Engr. Henry D. Apua . Repair & 5 minutes Engr. Leo L. Pahilanga Maintenance . Electrical 5 minutes Engr. Ervin T. Dela Curz
159
Senior Citizen’s Affairs Office
(OSCA)
160 SECURING SENIOR CITIZEN’S I.D. AND BOOKLET
ISSUING OFFICE: OFFICE OF THE SENIOR CITIZENS AFFAIRS (OSCA)
ABOUT THE SERVICE
This service is given to all Senior Citizens, 60 years old and above to avail of the 20% discount privilege to all establishments like purchase of generic medicines, in hotels, restaurants, recreation centers such as theaters, cinema houses, concert halls, and the like, on medical, dental and laboratory services in both public and private facilities, for domestic and international fares on land, water and air transportation and funeral homes, a 5% discount is also provided for all grocery purchases, 5% discount on light and water not exceeding 100 kwh and 30 cu/m as well. The same is also provided to all Senior Citizens’ requesting for certification that they are bona fide members of the Senior Citizen’s Association in their barangay.
(Ini nga serbisyo gina hatag sa tanan nga Senior Citizens, naga-edad 60 anyos pataas para makakuha sang 20% nga diskwento sa pagbakal sang mga generic nga mga bulong pati sa tanan nga establisyemento pareho sang hotel, restaurants, recreation centers pareho sang theaters, cinema houses, concert halls kag iban pa. Ini nga serbisyo magamit man sa mga medical, dental kag laboratory nga serbisyo mapa-public man o pribado nga pasilidad, sa domestic kag international nga plete sa eroplano, barko, bus kag iban pa nga mga pampubliko nga tranportasyon kag sa mga punenarya. Makakuha man sang 5% nga diskwento kun magbakal sang mga groceries kag suga nga indi maglapaw sa 100 kwh kag 30 cu/m sa tubig.)
FEE(S):
. OSCA ID Fee PhP 50.00 (Payment at the OSCA Office) (Please refer to the Senior Citizen’s Federation Association Resolution)
REQUIREMENT(S):
. Application Fee . 2 pcs. 1x1 ID Pictures . Community Tax Certificate (CEDULA) . Photo copy of Baptismal or Birth Certificate or COMELEC ID or any IDs with date of birth . Must be a Filipino Citizen . Application form should be sign by FSCP/Brgy. Chairman . 60 years old and above . Dual Citizens’ ID (for foreigners with dual citizenships)
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161 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Submit requirements for 3 minutes OSCA Staff assessment and approval by Senior Citizens Leonito C. Garbanzos Affairs Head. Senior Citizens Affairs Head (Ipasa ang kompleto nga mga requirements sa opisina sang Senior Citizen para sa assessment kag approval sang Senior Citizens Affairs Head.) 2. Please claim OSCA ID and booklet. 10 minutes Leonito C. Garbanzos You may now enjoy the benefits provided to all Senior Citizens Affairs Head Senior Citizen’s. Or Office Staff (Palihog maghulat sa pagrelease sang imo OSCA ID kag booklet.) Total Processing Time: 13 minutes (Excluding Queuing)
Note: Forms are available at your Barangay Hall or Senior Citizens’ Affairs Office in Bago City.
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162
SOCIAL SERVICES
163
Bago City College
(BCC)
164 BAGO CITY COLLEGE “Your Affordable Quality Higher Education Provider”
Until 1979 college education was a hard to reach dream for us, Bagonhons. Not anymore. In 1980, Bago City College (BCC) opened its doors to admit college students first, for technical courses and later, into several degree courses. Many students not only from Bago but also from neighboring places have availed of the very accessible, affordable and quality education that the BCC offers.
The administrators and faculty of the BCC have achieved admiration and recognition for their graduates who have passed the board examinations in their respective courses and in significant percentage. In 2007, the College of Education earned Level 1 accreditation from ALCUCOA, the accrediting agency of the Association of Local Colleges and Universities.
For us, Bagonhons, the BCC has also become a source of pride for it has brought honors to our City by serving the financially challenged individuals charging the lowest tuition and other fees in exchange for quality education they can be proud of.
Clientele: Prospective college students from Bago City and neighboring municipalities and cities.
Programs Offered:
Degree: . Bachelor of Arts (Major in English, & History) . Bachelor of Science in Criminology . Bachelor of Elementary Education (Major in Pre-School Education) . Bachelor of Secondary Education (Major in Math, MAPEH, Filipino, Social Studies and TLE) . Bachelor of Science in Information System Technical: . Automotive Servicing NC II . Electrical Installation & Maintenance NC II . Food and Beverage Services NC II . Cookery NC II . Baking & Pastry Production NC II . Health Care Services NC II . Security Services NC II . Bookkeeping NC III (2 years) . Organic Agriculture Production NC II Post-Graduate: . Master of Science in Criminal Justice . Certificate in Teaching Education . Supplemental in Criminology Senior High School: . GAS . Humss . TVL (6 Programs)
165 Contact Persons: Dr. Gorgonio T. Parroco, College Administrator Mr. Jose Neri B. Dela Cruz, Administrative Officer I Telephone No. (034) 4611363 / Telefax: 4610546 Email: [email protected] College Address: Rafael M. Salas Drive (National Highway), Brgy. Balingasag, Bago City
166 ISSUANCE OF TRANSCRIPT OF RECORD
ISSUING OFFICE: BAGO CITY COLLEGE
ABOUT THE SERVICE:
The Transcript of Record is an inventory of the course taken and grades earned of a student throughout his/her stay in an educational institution including transferred credits from other schools. It is very important document required for seeking a job or transfer to other schools.
(Ang Transcript of Record (TOR), amo ini ang listahan sang kurso kag mga grado sang isa ka estudyante samtang ara siya sa eskwelahan. Importante ini nga dokumento/papeles kon mangita obra ukon magsalhin sa iban nga eskwelahan.)
FEE(S):
Transcript of Record Fee (TOR) - PhP 20.00 per semester
REQUIREMENT(S):
School ID/Affidavit of Loss(in case of loss) Documentary Stamp Official receipt
HOW AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Request 5 minutes Registrar’s Staff-in-Charge of the Ask for the request form and fill it up. Department
(Magpangayo sang Request Form kag sulatan sang impormasyon.)
2. Secure Clearances and 20 minutes Melanie M. Solis requirements Records Officer I (accounts) Clearances should be signed by designated persons and requirements should be complied. Harley B. Tuando Librarian II Schedule of release is assigned by the staff concerned. Dr. Sandra E. Locsin/ Danilo C. delos Santos (Papermahan ang clearance sa mga tawo SASO/Discipline nga natungdan kag kompletohon ang mga requirements para ma-schedule ang Department concerned release sang Transcript of Record.)
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167 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 3. Payment of Fees 10 minutes Revenue Collection Clerk Please pay your Transcript of Record fee directly to the City Treasurer’s Office.
(Palihog magbayad sa City Treasurer’s Office.) 4. Release of Transcript of Record Please allow 2 weeks Registrar’s Staff-in-Charge of Please return to the Registrar’s Office, present for employment Releasing Claim Slip and Official Receipt on the date request and 1 week scheduled. for transfer to other schools. (Palihog magbalik sa Registrar’s Office, ipakita ang Claim Slip kag Official Receipt sa na-schedule nga petsa sang pagkuha sang Transcript of Record.) Total Processing Time: 2 weeks (Excluding Queuing)
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168 ENROLMENT
ISSUING OFFICE: BAGO CITY COLLEGE
ABOUT THE SERVICE:
After the student had taken and passed the entrance examination and presented admission requirements, he/she has to undergo the process which is important in his/her admission to school. The enrolment flow will guide the student on the steps for easy enrolment.
(Pagkatapos makapasar ang studyante sa entrance examination kag mahatag ang mga importante nga papeles para maka-enroll, ang estudyante magalabay sa is aka proseso nga gina tawag “enrolment flow” nga dapat niya sundon para sa matawhay nga pagpa-enrol.)
FEE(S):
ENTRANCE EXAM/TESTING PhP 50.00 TUITION 100.00 per unit MISCELLANEOUS Registration 75.00 Library 100.00 Laboratory 200.00 Computer (BSIS/Tech-Voc) 300.00 Internet 300.00 Development & Energy 250.00 Non-Bago 500.00 Late Enrolment 200.00 Cross-enrolment 200.00 SPECIAL Department 200.00 Athletic 75.00 Medical 30.00 E-Library/IMC 100.00 Guidance 25.00 Outreach 20.00 ALCU/ACUNO 50.00 SASO/Cultural 50.00 Research 50.00 ID Sticker 5.00 School ID 200.00 OTHER Insurance 50.00 Courier 50.00
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169 SSG 50.00 Automation 95.00 REQUIREMENT(S): Old Student/Returnee School ID Freshman (incoming 1st year) High School card (original) Birth Certificate (NSO) (photocopy) Certificate of Good Moral Character (original) 2 pcs 1 x 1 picture (identical) Police Clearance (Original-BS Criminology) Medical Certificate (original-BS Crim, HCS, FBS, C, BPP) X-ray Transferee Transcript of Record (TOR) (for evaluation only) Certificate of Eligibility to Transfer (CET) (original) Birth Certificate (NSO) (photocopy) Certificate of Good Moral Character (CGMC) (original) 2 pcs 1 x 1 picture (identical) Police Clearance (Original-BS Criminology) Medical Certificate (original-BS Crim, HCS, FBS, C, BPP) X-ray HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Go to your respective departments 10 minutes Department Enrolling Officer A. Old student presents valid ID B. New student presents requirements C. Returnee presents evaluation form D. Transferee presents evaluation form and requirements E. Enrolling officer print-out class schedule with assessment (Magkadto sa kada department kag ipakita ang kinahanglan sa Enrolling Officer para mahatagan sang class schedule kag balayran.) 2. Payment of Fee 10 minutes Revenue Collection Clerk Please proceed to the City Treasurer’s Office for the payment of required fee (Palihog magkadto sa City Treasurer’s Office kag magbayad sang nagakaigo nga balayran.)
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170 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 3. Please return to the College 10 minutes Melanie M. Solis Return to Bago City College and have your Records Officer I (Accounts) payments cleared at the accounts section Window 8
(Palihog magbalik sa Bago City College kag ipa-clear sa accounts section ang nabayaran nga fees.) 4. Pay other fees at the SSG 5 minutes SSG President Office
(Magbayad sang iban pa nga balayran sa SSG Office.) 5. Go to the Enrolling Officer of your 5 minutes Department Enrolling Officer department for the signing of your enrolment form.
(Magkadto sa imo departamento kag magpaperma sang Enrolment Form sa Enrolling Officer.) 6. Proceed to the Registrar’s 5 minutes Registrar’s Office Staff Office for the approval of the enrolment form. In-Charge of each Department (Windows 1-8) (Magkadto sa Registrar’s Office para sa approval sang enrolment form.) 7. Present your approved Enrolment 5 minutes IIMC Staff Form at the Instructional Media Center (IMC) for the official school Identification Card (ID) and Library Card.
(Ipakita ang approved nga Enrolment Form sa IMC para sa official ID kag Library Card.) Total Processing Time: 1 hour (Excluding Queuing)
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171 PROGRAMS OFFERED Degree: 1 Bachelor of Arts (AB) Major in English (ABE) Major in History (ABH) 2 Bachelor of Science in Criminology (BSC) 3 Bachelor of Elementary Education (BEED) Major in Pre-School Education (BEED – PSEd) Bachelor of Secondary Education Major in Filipino (BSEd Fil) Major in MAPEH (BSEd MAPEH) Major in Mathematics (BSEd Math) Major in Social Studies (BSEd SocStud) Major in TLE (BSEd TLE) 4 Bachelor of Science in Information System (BSIS) Technical-Vocational: 1 Automotive Servicing NC II (AS) 2 Baking & Pastry Production NCII (BPP) 3 Bookkeeping NC III (BKK) 4 Cookery NCII (CC) 5 Electrical Installation & Maintenance NCII (EIM) 6 Food & Beverage Services NCII (FBS) 7 Health Care Services NCII (HCS) 8 Organic Agriculture Production NCII (OAP) 9 Security Services NCI (SS) Senior High School: 1 GAS 2 Humss 3 TVL (6 Programs) Post-graduate: 1 Master of Science in Criminal Justice (MSCJ) 2 Certificate in Teaching Education (CTE) 3 Supplemental in Criminology
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172 Bago City College PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Action Officer PhP 20.00/ Transcript of Record (TOR) 1-2 weeks (Registrar’s Office) semester
Action Officer Certification 10 minutes PhP 20.00 (Registrar’s Office) Diploma 5 minutes Action Officer None (Reconstruction due to loss) (1 week) (Registrar’s Office) (PhP100.00)
one month before Jose Neri B. dela Cruz Evaluation of subjects None next semester (Registrar’s Office)
Ann Marie D. Torres Counseling case to case basis None (Guidance Center)
Harley B. Tuando Borrowing of Book 2 minutes None (College Library)
Azucena R. Mateo First Aid Treatment case to case basis None (College Clinic)
173
City Health Office
(CHO)
174 CITY HEALTH OFFICE
“Health is wealth”. You have the right use of this guide, after all, it has been mandated by no less than the Constitution to protect and promote your right to health.
You are invited and encouraged to participate in the continuous improvement in health promotion, health protection and preventive services among Bagonhons. This guide provides directions for you to use the different services offered by the City Health office. Rest assured then, that your health is one of the most important concerns of our City.
The vision of our City Health Office is “Healthy Empowered Bagonhon.” Its mission is to provide quality health care for all Bagonhons through accessible, affordable, and sustainable service delivery system with in the context of local autonomy and multi-sectoral partnership and to promote health through the development and use of appropriate technology. Rest assured then, that your health is one of the most important concerns of our City.
Clientele: Infants, children, adolescents and young adults, adults and women.
*Many other LGU initiatives and interventions (please come to your CHO for more information).
Office Hours: 8:00am – 5:00pm
Contact Person : Dr. Ferdinand Ramon M. Mayoga, City Health Officer Telephone No. : 4610-118 Office Location : City Health Building, City Hall Compound
175 BAGO CITY HEALTH OFFICE SERVICES OFFERED Office Hours: 8:00am – 5:00pm Monday to Friday except Saturdays and Sundays and Holidays NO NOON BREAK
SERVICES FREQUENCY
1. MEDICAL CONSULTATION Daily
2. MATERNAL CARE SERVICES
Pre – natal Services Every Tuesday - Issuance of Home Based Maternal Record
(HBMR)
- Assessment of pregnancy
- Tetanus Toxoid Immunization
- Vit. A supplementation
- Ferrous SO4 supplementation As need arises (on call ) Deliveries (Center-based delivery)
- Maternal Care Packages ( if PHIC member) Right after delivery - Newborn Care –
BCG Immunization
Eye Prophylaxis
Vit K Injection As Need arises Hepa B immunization (within 24 hours) After 24 hours but not more than one - Newborn Screening/Expanded Newborn month Screening Right after delivery - Issuance of Growth Chart (ECCD Card) Postpartum Care Services - Ferrous SO4 supplementation - Vit. A 200,000 IU ( within 1 month after delivery) - Counselling/Home visit - Promotion of Exclusive Breastfeeding Family Planning Services - Counselling (Responsible Parenthood) Daily - Methods introduced: No Scalpel Vasectomy (scheduled) PILLS Daily SDM – Standard Days Method Daily IUD insertion Daily Bilateral Tubal Ligation (referral) Daily DMPA injection Daily Natural Family Planning Daily Traditional method Daily Sub-Dermal Implant (Implantation) Daily Condom - Pap Smearing
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2. CHILD CARE SERVICES Expanded Program on Immunization (EPI) Every Wednesday - BCG - Hepatitis B Immunization - PENTA Hib Immunization - Oral Polio Vaccine (OPV)/Injectable Polio Vaccine - PCB 13 - Measles Vaccination - MMR Immunization Daily Integrated Management of Childhood Illnesses (IMCI) Monthly Promotion of GARANTISADONG PAMBATA (GP) - Vita A supplementation - Deworming - Proper hand washing/ tooth brushing - Exclusive breastfeeding - Immunization - Proper use of lavatories - No smoking promotion - Promotion of “Sangkap Pinoy” Seal Products As need arises - Promotion on use of IODIZED salt Monthly for identified malnourish Provision of vitamins/iron supplements child Provision of food supplements (INSUMIX) As need arises
3. INFECTIOUS & OTHER EMERGING DISEASE PREVENTION AND CONTROL National Tuberculosis program (NTP) Daily - Referral unit (PPMD – Private Public Mix DOTS)) - Provision of TB drugs for adult and children Every Tuesday - Free tuberculin test /reading for children Rabies Control Program Daily - Free Active immunization (for indigent only) Leprosy Control Program - Free medicines (Multi Drug Therapy) As need arises - Slit Skin Smear STI (Sexually Transmitted Infection) As need arises - Gram Staining - Urethral Smearing - Pap Smearing Other emerging diseases Dengue Control - Residual Spraying As need arises (availability of reagent) - Information/dissemination of 4 S Daily Community Disease Surveillance System As need arises
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4. NON – COMMUNICABLE DISEASE CONTROL PROGRAM National Cardiovascular Disease Control - BP Taking Daily - Advice on healthy lifestyle Daily Mental Health Program - Provision of Medicines Daily REDCOP – Renal Disease Control Program - Urinalysis Daily - DIP stick Oplan Sagip Mata - Cataract Screening As need arises Cancer Awareness Program As need arises Diabetes Awareness Program As need arises Voluntary Blood Donation Program (Blood Letting) Monthly (as scheduled) Referral for “Operation Smile” As need arises
5.DENTAL HEALTH PROGRAM Tooth Extraction Monday, Wednesday and Thursday Oral Examination/Prophylaxis for pregnant women Every Tuesday Fluoridisation (as scheduled)
6. ENVIRONMENTAL SANITATION Water Sanitation as need arises - Water Supply inspection/sampling/disinfection - Issuance of permit to water refilling stations - Issuance of Water Potability Certificate as need arises Food Sanitation - Inspection of Food establishments - Issuance of sanitary permit/health certificate - Training of food handlers and operators Waste Management as need arises - Inspection of household with toilet/health care facilities as need arises - Inspection/issuance of permit to health care facilities Industrial Hygiene as need arises - Inspection/issuance of sanitary permit - Issuance of health certificate to personnel as need arises Public Places sanitation - Inspection and issuance of sanitary permit as need arises Vermin Control - Promotion/elimination of breeding/harbourage as need arises places Other services Issuance of permit to exhume Issuance of transfer of cadaver
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7. Laboratory services Sputum examination Daily CBC ( Complete Blood Count) Daily Simple Urinalysis Daily Stool examination Daily Gram staining Daily Pregnancy Test Daily Blood Typing Daily Fasting Blood Sugar/Random Blood Sugar Daily
Other Medical/Non-Medical Services Daily Issuance of Death Certificate Daily Issuance of Medico Daily Issuance of Medical Certificate Daily Treatment of Minor Ailments Daily Giving of First Aid measures Daily Dressing/suturing of minor wounds Daily Blood Pressure Taking Daily Nebulization Daily Injections Daily Health education of all DOH Programs/activities
179 APPLYING FOR A SANITARY PERMIT
ISSUING OFFICE: CITY HEALTH OFFICE
ABOUT THE SERVICE: A Sanitary Permit to Operate is a requirement to all business establishments prior the issuance of a Business Permit to ensure that the establishment complies with the City Sanitation Code and other health-related ordinances of the City and PD 856.
(Ang Sanitary Permit to Operate requirement sa tanan nga mga establishment nga may negosyo antes mataga-an Business Permit para masiguro nga ang establishment naga sunod sa City Sanitation Code kag iban pa nga Health-Related nga ordinansa sang syudad kag PD 856.)
FEE(S): . Sanitary Permit Fee Php 50.00
REQUIREMENT(S): . Business Clearance . Official Receipt
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Registration and Assessment 2 minutes BHW/ Health Personnel on Duty Proceed to Information Area for assessment of your requirements.
(Magkadto sa information area para magpalista sang naga kaigo nga serbisyo.) 2. Schedule for Site Inspection 1 day Charlie A. Tambanillo Please return to the Environmental Section of As per schedule Sanitation Inspector III the CHO and fill-up Application Form and schedule for a Site Inspection of your establishment (for high risk business). After inspection and submission of the requirements, you will be informed of the release of your Sanitary Permit.
If after inspection, establishment failed to comply with the City Sanitation Code, applicant is required to comply within 2 weeks after inspection.
(Magbalik sa Environmental Section sa City Health Office para mag fill-up sang application form kag matagaan schedule para sa site inspection sang imo establisimento (para sa high risk nga | SS
180 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) establisimento). Pagkatapos sang inspection kag pag-kompleto sang iban pa nga mga requirement, ikaw pagapabal-on sang pag-release sang imo Sanitary Permit.
Sa mga establisimento nga may kulang o diperensya, taga-an kamo sang 2 ka semana sa pagkumpleto sang papeles.) 3. Payment of Fees 7 minutes Nona S. Obando Please pay the required fee. PHN IV (Admin Section) (Magbayad sang nagaka-igo nga balaydan.) 4. Release of Sanitary Permit 5 minutes Charlie A. Tambanillo Please claim your Sanitary Permit. Sanitation Inspector III (Sanitary Permits should be posted in a conspicuous place inside the establishment.)
(Ipakita ang Official Receipt (para sa low risk establishment) kag kuhaon ang Sanitary Permit.) Total Processing Time: 2 days Site inspection usually takes one day upon schedule. (Excluding Queuing)
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181 SECURING HEALTH CARDS/CERTIFICATE
ISSUING OFFICE: CITY HEALTH OFFICE
ABOUT THE SERVICE: Health Card/Certificate is required from all business establishments to ensure that both the operator and employees are cleared of any communicable/infectious diseases. Health Cards are issued after the conduct of a physical examination and their attendance to the Food Handlers Class conducted by this Office.
(Health Card/Certificate kinahanglanon sa tanan nga mga establisimento sa tag-iya kag empleyado nga sila wala balatian/masakit. Ang Health cards gina issue pagkatapos sang physical examination kag sa food handler class.)
FEE(S): . Food Handlers Card Php 25.00 (Yellow) . Non-Food Handlers Card Php 25.00 (Green)
REQUIREMENT(S): Food Handlers: . X-ray result or Sputum Exam Result . Stool Exam Result / Deworming Non-Food Handlers: . X-ray result
Note: For ambulant vendors, a sanitary permit is required.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Registration 2 Minutes BHW/Health Personnel on Duty Proceed to Information Area for registration.
(Palihog magkadto sa information area para magpalista sang nagakaigo nga serbisyo.) 2. Submit Requirements 5 minutes Charlie A. Tambanillo Go to the Environmental Section and submit Sanitation Inspector III requirements for assessment and verification.
(Magkadto sa Environmental Section kag magpasa sang mga requirements para sa assessment kag verification.) 3. Payment of Fees 7 minutes Nona S. Obando Please pay the required fee. PHN IV (Admin Section) (Magbayad sang nagaka-igo nga balaydan.) | SS
182 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ini nga pa-agi) (Kalawigon) (Magkadto kay) 4. Release of Health Certificate/Card 10 minute Charlie A. Tambanillo Sanitation Inspector III Please return to the City Health Office Environment Section, present your Official Receipt and wait for the approval and the release of your Health Card/Certificate.
(Magbalik sa CHO Environmental Section kag ipakita ang imo Official Receipt kag hulaton ang imo health card/certificate.) Total Processing Time: 24 minutes (Excluding Queuing)
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183 REQUEST FOR PERMIT TO EXHUME
ISSUING OFFICE: CITY HEALTH OFFICE
ABOUT THE SERVICE:
Permit for Exhumation is a requirement prior to the evacuation of the remains of the deceased to give way to the burial of another deceased member of the family. This permit is only issued if the remains have already reached a minimum of 5 years to ensure that the health of the people living within the area will not be jeopardized.
(Ang Permit for Exhumination gina require antes mag-saylo sang remains sang patay para sa paglubong sang isa pagid ka myembro sang pamilya nga napatay. Ang ini nga permit gina hatag lang kun ang napatay nakalab-ot lang sang minimum nga lima (5) ka tu-ig para masigurado ang ika-ayong lawas sang mga tawo nga naga-istar sa palibot sang lugar.)
FEE(S):
. Exhumation Permit Fee PhP 35.00
REQUIREMENT(S): . Death Certificate of the person to be exhumed; must have died 5 years ago or more (Can be requested from the Office of the Local Civil Registrar if Old Death Certificate is not available)
. Death Certificate of the person who recently died (who will be replacing the old occupant of the niche) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Proceed to Information Area for 2 minutes Barangay Health Worker/ Registration. Health Personnel on duty
(Magkadto sa information area para magpalista sang naga kaigo nga serbisyo.) 2. Go to Environment Section for 2 minutes Charlie A. Tambanillo presentation of requirements. Sanitation Inspector III Present needed requirements for evaluation and approval.
(Magkadto sa Environment Section kag ipakita ang mga requirements para sa evaluation kag approval.) 3. Payment of Fees 7 minutes Nona S. Obando Please pay the required fee. PHN IV (Admin Section) (Magbayad sang nagaka-igo nga balaydan.)
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184 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 4. Release 5 minutes Charlie A. Tambanillo Return to the CHO-Administrative Section, Sanitation Inspector III present OR and wait for the release of the approved Permit to Exhume.
(Magbalik sa Environment Section, ipakita ang official receipt kag hulaton nga marelease ang Permit to Exhume.) Total Processing Time: 16 minutes (Excluding Queuing)
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185 REQUEST FOR PERMIT TO TRANSFER CADAVER
ISSUING OFFICE: CITY HEALTH OFFICE (CHO)
ABOUT THE SERVICE:
This permit is required whenever the deceased needs to be transferred from one City or locality to another.
(Ang Permit to Transfer Cadaver gina require sa pamilya nga luyag isaylo ang ila patay sa isa ka syudad ukon locality.)
FEE(S): . Transfer of Cadaver Fee P13.00
REQUIREMENT(S): . Death Certificate of the person who recently died.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Proceed to Information Area for 2 minutes Barangay Health Worker/ Registration. Health personnel on duty
(Magkadto sa Information Area para magpalista sang nagakaigo nga serbisyo.) 2. Go to Environment Section and 2 minutes Corazon M. Doctora present requirements. Sanitation Inspector I Present requirements for evaluation and processing. Charlie A. Tambanillo Sanitation Inspector III (Ipakita ang mga requirements para ma- evaluate kag ma-process.) 3. Payment of Fees 7 minutes Nona S. Obando Please pay the required fee. PHN IV (Admin Section) (Magbayad sang nagaka-igo nga balaydan.) 4. Release of Permit 8 minutes Corazon M. Doctora Present Official Receipt and wait for the Sanitation Inspector I release of your Transfer of Cadaver Permit. Charlie A. Tambanillo Sanitation Inspector III (Ipakita ang Official Receipt kag hulaton nga ma-release ang Transfer of Cadaver Permit.)
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186 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 5. Proceed to Human Resorce Office Tricia Y. Matti for Approval of the Permit by the City HRMO IV/City Administrator- Mayor Designate Present your Transfer of Cadaver Permit to the City Mayor’s Office for final approval. (Kindly wait for the approved Transfer of Cadaver Permit.)
(Palihog i-presentar sa Human Resource Office ang imo permit para sa final approval.) Total Processing Time: 19 minutes (Excluding Queuing)
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187 SECURING MEDICAL CERTIFICATE
ISSUING OFFICE: CITY HEALTH OFFICE
ABOUT THE SERVICE: This service is given to individuals being required by firms and other agencies of a Medical Certificate for the purpose of employment, school and sickness or disability.
(Ang ini nga serbisyo gina hatag sa mga indibidwal nga gina require sa ulubrahan, eskwalahan, ukon iban nga agency sang Medical Certification sa pagfile sang disability o balati- an.) FEE(S): . Medical Certification Fee (for school and employment) PhP 25.00 REQUIREMENT(S): For School (College Entrance/Scholarship/Application) . CBC . Urinalysis . Chest X-ray . HBs Ag (for medical/allied medical courses) For Government/Military/Security Personnel/Employment/Driver’s License . CBC . Urinalysis . Chest X-ray . Drug Test . Neuro-psychiatric evaluation HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Proceed to Reception Area 2 minutes Barangay Health Worker Proceed to the Information Area for registration. (Magkadto sa information area para magpalista sang naga kaigo nga serbisyo.) 2. Proceed to the Admission Area and 2 minutes Admission Personnel get a Priority Number and wait for your number to be called. (Magkadto Sa Admission Area, magkuha sang priority number kag hulaton nga lawagon ini.) 3. When your number is called: 20 minutes Medical Officer on duty Our staff will assess you as to the completeness of your requirements and will take your vital signs for record purposes and will refer you to the Medical Officer-on-Duty for review, verification of your laboratory results and further consultation. | SS
188 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) (Kung imo na numero ang nalawagan, kami magabulig sa imo sa paglantaw sang imo requirements kag pagkuha sang vital signs for the record purposes, kag ma-refer ka namon sa Medical Officer-on-Duty, agod ma-usisa ang resulta sang imo laboratory kag pagkonsulta.) 4. Pay Certification Fee 7 minutes Nona S. Obando Pay the Medical Certification Fee. PHN IV (Admin Section) (Palihog magbayad sang Certification Fee.) 5. Release of Medical Certificate 5 minutes Admin staff Return to the CHO Administrative Section and present official receipt, kindly wait for the release of your Medical Certificate.
(Pagkahatag sang imo Medical Certification, magbalik sa City Health Office Admission Section kag ipakita ang imoo receipt, kag hulaton nga ihatag ang imo medical certificate.) Total Processing Time: 36 minutes (Excluding Queuing)
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189 ISSUANCE OF DEATH CERTIFICATE
ISSUING OFFICE: CITY HEALTH OFFICE
ABOUT THE SERVICE: A legal document issued by a qualified health practitioner for certifying the death of a person and stating the cause if known. Death must be reported by the nearest kin or spouse of the deceased and registered within 48 hours from the time of death. After the release of the Death Certificate, client is directed to register the same to the Office of Local Civil Registrar within the reglamentary period of 30 days. (Legal nga document nga gina hatag sang qualified nga health practitioner para mag- certify sang kamatayon sang isa katawo kag kun sa diin makita ang rason sini. Ang kamatayon gilayon ireport sa pinakamalpit nga paryente ukon asawa para maregister sa sulod sang 48 ka- oras halin sa pagkamatay. Pagkatapos sang pagrelease sang Death Certificate, ang client magaregister sa Office of the Local Civil Registrar sa sulod sang 30 ka adlaw.)
FEE(S): . None REQUIREMENT(S): . Barangay Certification of Death (if death took place outside clinics or hospitals) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Proceed to Information Area for 2 minutes Barangay Health Worker/ Registration. Health personnel on duty
(Magkadto sa Information Area para magpalista sang naga kaigo nga serbisyo.) 2. Proceed to Administrative Section 5 minutes Audrey A. Alvarez for presentation of documents Clerk II Clerk verifies the documents presented. Interview the client for the data needed. Mark Lester M. Rendon Clerk I Please wait while the clerk prepares the document.
(-Iverify ang ginpresentar nga mga dokumento sang incharge. Interbyuhon ang kliyente sang mga kinahanglan nga data. Palihog maghulaton samtang gina preparar ang documents.) 3. Go to Consultation Room 10 minutes Physician-on-duty Physician/Medical Officer on-duty will interview the informant on the history of illness/cause of death of the deceased and return to Admin for typing. (Please be advised to go to the embalmer for signature.) | SS
190 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) (Makadto sa Medical Officer/physician on duty agod ma-interview ang informante parte sa history of illness/cause of death sang napatay kag magbalik sa admin para sa typing. Palihog magkadto sa embalmer para sa pagpirma sang dokumento.) 4. Pay Certification Fee 7 minutes Nona S. Obando Pay the Medical Certification Fee. PHN IV (Admin Section) (Palihog magbayad sang Certification Fee.) 5. Release of Death Certificate 5 minutes Dr. Ferdinand Ramon M. Mayoga Return to the CHO and present the death City Health Officer certificate duly signed by the embalmer for the review and signature of the City Health Officer. (Proceed to the LCR for registration.)
(Magbalik sa CHO kag ipresentar and Death Certificate nga permado sang embalmer para ma-review kag mapirmahan sang City Health Officer.) Total Processing Time: 29 minutes (Excluding queuing and time of going to embalmer for signature.)
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191 AVAILING OF MEDICAL CONSULTATION (NON-EMERGENCY) AT THE CITY HEALTH OFFICE ISSUING OFFICE: CITY HEALTH OFFICE ABOUT THE SERVICE: One of the services rendered by the City Health Office in the practice of promoting a healthy Citizenry is the free medical consultation. Bago City has 3 major satellite health center with Medical Officers and Dentist assigned.
(Pagpakunsulta sa doctor sang mga balatian o ginabatyag nga masakit sang isa ka tawo.)
FEE(S): . None REQUIREMENT(S): . Referral Slip with Individual Treatment Record (ITR) (if from other barangay) . Individual Treatment Record (ITR) (for Barangay Poblacion residents only)
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Proceed to Information Area for 2 minutes Barangay Health Worker/ evaluation. Health personnel on duty (Magkadto sa information area para magpalista sang nagakaigo nga serbisyo.) 2. Proceed to Admission Area and get 5 minutes Health personnel assigned in priority number and proceed for initial Admission room assessment. When patient’s number is called please proceed for initial evaluation, interview and taking of vital signs. Present family envelope number (if from Barangay Poblacion.) If NOT from Brgy. Poblacion: Present Referral and ITR from other Barangay (No Referral, No Consultation.) (Kindly wait for your number to be called during consultation proper.) (Magkadto sa admission area kag magkuha sang priority number. Kon malawagan ang imo numero, ikaw pagakuhaan sang initial assessment, interview kag pagkuha sang vital sign. Palihog ihatag ang imo family envelope number kun ikaw taga Barangay Poblacion.) 3. Consultation 10 minutes Nurse/Midwife assigned to perform Proceed to Integrated Management of Case to case basis as IMCI Childhood Illness (for patients below 5 per patient’s medical years old.) problem | SS
192 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) When patient’s number is called, please proceed to IMCI for pedia consultation.
(Magkadto sa IMCI (para sa pasyente nga edad lima (5) ka tuig panubo) kon malawagan ang numero ka pasyente, palihog magkadto sa IMCI para sa konsultasyon sang bata.) For Adult Consultation 10 minutes Medical Officer Please proceed to the Consultation Room for Case to case basis as your medical check-up. per patient’s medical problem 4. Proceed to Drug Room (if with 3 minutes Ma. Shiela C. Villalobos, RN prescription medicines). Nurse I Proceed to the Drug Room for availability of Medicines.
(Magkadto sa Drug Room (kon may recita sang bulong). Total Processing Time: 30 minutes (Excluding Queuing)
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193 AVAILMENT OF DENTAL EXTRACTION AND CONSULTATION
ISSUING OFFICE: CITY HEALTH OFFICE
ABOUT THE SERVICE:
A service provided to clients seeking for tooth extraction and dental consultation at a minimum fee. For clients 60 years old and above, a companion or guardian is required.
(Ini nga serbisyo gina hatag sa mga clients nga nagakinahanglan magpagabot unto kag dental consultation nga barato. Para sa mga clients nga 60 ang edad pataas kinahanglan may ara gid sang upod.)
FEE(S):
. Dental Extraction PhP 80.00
REQUIREMENT(S):
. Referral Slip (if from other barangay) . Individual Dental Form
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Proceed to Reception Area 2 minutes Barangay Health Worker/ registration. Health personnel on duty
(Magkadto sa reception area para magpalista.) 2. Get priority number. 5 minutes Health personnel on duty Proceed to Admission Area and get priority number for dental extraction, a short interview Gina O. Gamarcha and vital signs taking will be conducted to you. Dental Aide (Magkuha sang priority number, magkadto sa admission area kag magkuha priority number para sa pag pagabot unto, ikaw pagakuhaan sang impormasyon kag vital signs.) 3. Payment of Fees 7 minutes Nona S. Obando Pay the Dental Fee. PHN IV (Admin Section) (Palihog magbayad sang Dental fee.) 4. Return to the CHO Dental Room. 20 minutes Dr. Donna C. Dreyfus When your number is called, present Official Dentist III Receipt and our Dentist will assess and conduct the procedure. Dr. Lunnie C. Sison After the procedure, you will be told of your Dentist I going home instructions. | SS
194 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) (Magbalik sa City Health Office Dental Room, kung imo na numero ang nalawagan, ipakita ang imo Official Receipt kay ang amon dentist maga-assess kag magahimo sang insakto nga proceso, pagkatapos sang proseso tagaan ka sang instruction antis magpuli.) 5. Go to the Drug Room. 10 minutes Health Personnel Assigned After your dental procedure, please proceed to our Drug Room and ask for the availability of your prescribed medicines.
(Magkadto sa Drug Room pagkatapos magpagabot, kag mamangkot kon may available nga bulong sa imo resita.) Total Processing Time: 44 minutes (Excluding Queuing)
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195 AVAILING OF LABORATORY EXAMINATION (SIMPLE URINALYSIS, STOOL EXAM, CBC AND SPUTUM EXAMINATION)
ISSUING OFFICE: CITY HEALTH OFFICE
ABOUT THE SERVICE: The CHO also provides simple Laboratory Examinations to whosoever needs the service at a minimal amount. (Ang City Health Office nagahatag man sang simple Laboratory Examinations sa kun sin-o man nagakinahanlan sang serbisyo sa barato nga presyo.) FEE(S): . Urinalysis PhP 45.00 . Stool Examination PhP 50.00 . CBC PhP 60.00 . Sputum Examination PhP100.00 . Random Blood Sugar PhP 95.00 (test must be taken 2 hours after meal) REQUIREMENT(S): . Laboratory Request HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Registration and Advice 2 minutes Barangay Health Worker/ Proceed to Reception Area for evaluation and Health personnel on duty advice. (Magkadto sa Reception Area para sa evaluation kag advice.) 2. Proceed to Laboratory Room 10 minutes Glenly C. Casona, RMT Medical Technologist I Fill-up required forms Smearing/extracting of specimens Quinie J. Gobuyan, RMT (Fill-upan ang pormas. Medical Technologist I Smearing/extracting of specimens) 3. Payment of Fee 10 minutes Nona S. Obando Pay the required fee. PHN IV (Admin Section) (Magbayad sang naga kaigo nga balayran.) 4. Return to the City Health Office for 23 minutes Glenly C. Casona, RMT the Release of Laboratory Results Medical Technologist I Present Official Receipt as your laboratory results and advice are being released. Quinie J. Gobuyan, RMT (Magbalik sa City Health Office kag ipakita Medical Technologist I ang Official Receipt para ma hatag ang resulta sang laboratory.) Total Processing Time: 45 minutes (Excluding Queuing) | SS
196 City Health Office PERFORMANCE PLEDGE
PROCESSING SERVICES ACCOUNTABLE STAFF FEES TIME
Glenly C. Casona, RMT New Born Screening 57 minutes PhP 600.00 Quinnie J. Gobuyan, RMT
Ma. Lourdes S. Villanueva Sanitary Permit 10 days maximum PhP 50.00 Charlie A. Tambanillo
Ma. Lourdes S. Villanueva Certificate of Water Potability 20 minutes PhP 50.00 Charlie A. Tambanillo Ma. Lourdes S. Villanueva Health Certificate 20 minutes PhP 25.00 Charlie A. Tambanillo
Medical Certificate 4 minutes or more Physician on Duty PhP 25.00
27 minutes or Medico-Legal Officer of the Medico-legal PhP 50.00 more Day Ma. Lourdes S. Villanueva Permit to Exhume 7 minutes PhP 35.00 Charlie A. Tambanillo Ma. Lourdes S. Villanueva Transfer of Cadaver 12 - 15 minutes PhP 13.00 Charlie A. Tambanillo Dr. Donna C. Dreyfus Dental Extraction 24 minutes PhP 80.00 Dr. Lunnie C. Sison
Medical Consultation 35 minutes Physician on Duty None
Depending Glenly C. Casona, RMT Laboratory Examination 27 minutes on the lab Quinnie J. Gobuyan, RMT request
Medico-Legal Officer of the Autopsy / Necropsy PhP 250.00 Day
197
Bago City Hospital
(BCH)
198 BAGO CITY HOSPITAL
WELCOME! We are glad that you are now holding a copy of this handbook and reading about the City Hospital’s services.
Upon arrival at the Bago City Hospital, expect that you or your patient will be attended to immediately. This is because the Hospital staff has committed themselves to preserving health and life at all costs regardless of differences in age, gender, ethnicity, or political status. The staff believes that every person who comes to the Hospital deserves the best quality service. That is why your complaints and suggestions are most welcome.
In this connection, trust that your hospital staff keeps on learning in order that they can give the best, the latest and the most effective health care management for you; thus providing quality services…changing people’s lives… making them better.
The BAGO CITY HOSPITAL is a locally funded and operated Level II hospital. It caters not only to Bagonhons but also to all clients who needs it’s services. It is located in Barangay Balingasag along Rafael M. Salas Drive (National Highway) of the City of Bago.
Clientele: Individuals needing emergency, medical, and surgical care expectant mothers & newborns for screening.
Services available:
Open 24 hours: 1. Emergency Room Services - Medical Officer & Staff on duty 2. Medical Services -do- 3. Obstetrical Services -do- 4. Laboratory Services - Medical Tech. on duty 5. Nursing Services - Ana Mercedes M. Lamela, Nurse IV Nurses, Midwives, Nursing Aides (as scheduled)
Open during office hours; 8:00A.M.-5:00 P.M.: 1. Outpatient Services - Medical Officer & Staff on duty 2. Surgical Services - Dr. Vimeline S. Pahilanga (on call) 3. Radiological Services - Dan E. Ebuena, Med. Eqpt. Techn I 4. Pharmacy Services - Marivic E. Gaudite -Pharmacist 5. Dietary Services - Teresita E. Hojilla -Nutritionist Dietitian 6. Newborn Screening Services - Ana Mercedes M. Lamela, Nurse IV
199
Other Services
. PhilHealth Insurance Corporation Services - Analyn D. Frofunga, Computer Operator I
Contact Person : Dr. Allan N. Abayon, Officer-In-Charge Tel. No. : (034) 4610-553 Office Location : Rafael Salas Drive, Brgy. Balingasag
Contact Person : Mrs. Mayelena M. Pacilan, Administrative Office I Tel. No. : (034) 4610-553 Office Location : Rafael Salas Drive, Brgy. Balingasag
Contact Person : Ana Mercedes M. Lamela, Nurse IV Tel. No. : (034) 4610-552 Office Location : Rafael Salas Drive, Brgy. Balingasag
200 OUTPATIENT CONSULTATION
ISSUING OFFICE: BAGO CITY HOSPITAL
ABOUT THE SERVICE:
This service is being rendered to individuals who come to the hospital to seek medical consultation.
(Ini nga serbisyo ginahatag sa mga tawo nga gakadto sa ospital para sa medical nga konsultasyon.)
FEE(S): . During Office Hours (8:00a.m. to 5:00p.m.) - PhP 30.00 . After 5:00 pm: - PhP 75.00 . Note: For Laboratory Fees, please refer to “Laboratory Examination” service in the succeeding page. REQUIREMENT(S):
. Consent Slip HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Go directly to the Admitting Section to get 10 minutes Admitting Clerk the patient’s record.
(Palihog magkadto sa Admitting Section para magkuha sang records sang pasyente.) 2. Proceed to the OPD and have the patient’s 15 minutes OPD Nurse / Health aide vital signs taken. Bring the patient’s record to the Out-Patient Department, have your patient’s vital signs taken, give reason for consultation and wait for your turn. (Magkadto sa Out-Patient Department dala ang record kag pakuhaan sang vital signs ang pasyente kag ihambal ang rason sa pagpakonsulta.) 3. Patient Consultation OPD Physician If there’s a request for a laboratory test, follow the steps below. If none, please proceed directly to Step 4. (Kung may request para sa laboratory test, palihog sunda ang paagi sa idalum. Kung wala, palihog sunda ang step 4.) Steps for Laboratory Test Examination 10 minutes Cashier / Collector 3.a. Proceed to billing section and pay the laboratory test requested (Magkadto sa billing section para mag bayad sang laboratory fee.) | SS
201 3.b. Proceed to the Laboratory Department 15 minutes Medical Technologist and present your Request Slip together with the official receipt and wait for your turn for the collection of specimen (blood extraction). (Magkadto sa Laboratory kag ipakita ang request slip upod sang official receipt kag maghulat sa pagkuha sang dugo.) 3.c. Please wait for the release of the 1 hour Medical Technologist laboratory test result. (NOTE: For complex (Palihog maghulat sang inyo nga laboratory Laboratory result.) Examinations, time frame may vary, please be guided accordingly.) 3.d. Bring your Laboratory Test Result back to 5 minutes OPD Nurse/ Health Aide the Out-patient Department.
(Dal-on balik ang inyo laboratory result sa Out- Patient Department.) 4. Payment of Consultation of Fee 10 minutes Cashier / Collector After consultation, proceed to billing section for payment. (Pagkatapos magpakonsulta, palihog magkadto sa billing section para magbayad.) 5. Presentation of Official Receipt and Release 5 minutes ER Nurse of Prescription Total Processing Time: For Consultation with Laboratory request: 2 hours For Consultation without Laboratory request: 20 minutes Consultation time may vary depending on the patient’s case. (Excluding Queuing)
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202 LABORATORY EXAMINATIONS
ISSUING OFFICE: BAGO CITY HOSPITAL
ABOUT THE SERVICE:
This service is being rendered to individuals who come to the hospital for laboratory examinations.
(Ini nga serbisyo ginahatag sa mga tawo nga nagakadto sa ospital para sa laboratoryo nga examination.)
FEE(S):
HEMATOLOGY TEST Fee/ PhP TEST Fee/ PhP CBC 90.00 CTBT 55.00 Hematocrit/Hemoglobin 55.00 CBC with Platelet 155.00 CBC with Blood Typing 155.00 WBC & Differential Count 75.00 Platelet Count 125.00
CHEMISTRY TEST Fee/ PhP TEST Fee/ PhP FBS/RBS/2HPPBSS 95.00 Lipid Profile 500.00 Uric Acid 85.00 Bilirubin 95.00 Bun 85.00 SGPT 125.00 Creatinine 85.00 SGOT 125.00 Cholesterol 85.00 Potassium 160.00 HDL-Cholesterol 165.00 Sodium 160.00 LDL-Cholesterol 65.00 Triglyceride 205.00
SEROLOGY TEST Fee/ PhP TEST Fee/ PhP HBsAG 225.00 Sperm Count 155.00 Typhi Dot 800.00 Crossmatching 150.00 ABO Blood Typing 80.00 RH Typing 55.00
CLINICAL MICROSCOPY TEST Fee/ PhP Routine Urinalysis 45.00 PARASITOLOGY TEST Fee / PhP Routine Fecalysis 35.00 Concentration Techniques 65.00 Occult Blood 95.00
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203 HISTOPATHOLOGY TEST Fee / PhP Papsmear 105.00 MICROBIOLOGY TEST Fee / PhP Gram Staining 125.00 Acid Fast Staining 125.00 Sputum Count 155.00 OTHER SERVICES RENDERED TEST Fee / PhP Newborn Screening 600.00 Pregnancy Test (Gravindex) 125.00 (Quicksticks) 185.00
REQUIREMENT(S): . Laboratory Request . Official Receipt HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Present Request and Pay the 10 minutes Cashier / Collector required fees Present request to Cashier and pay the required fee. (Ipakita ang laboratory request kag magbayad sa kahera.) 2. Proceed to the Laboratory with 15 minutes Medical Technologist on duty Request and Official Receipt Present Laboratory request and official receipt for processing of your specimen. (Magkadto sa Laboratory kag ipakita ang request upod sang official receipt para sa pagproseso sang inyo specimen / dugo.) 3. Release of Laboratory Examination 1 hour Medical Technologist on duty Result Please wait for the release of your Laboratory ExaminationResult.
(Palihog maghulat sang inyo resulta.) Total Processing Time: 2 hour For complex Laboratory Examinations, time frame may vary please be guided accordingly. (Excluding Queuing)
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204 ADMISSION TO HOSPITAL
ISSUING OFFICE: BAGO CITY HOSPITAL
ABOUT THE SERVICE:
Bago City Hospital is a primary hospital funded and operated by the City Government of Bago. The City Hospital Medical Officers generally render services in Pediatrics, General Medicine, Obstetrics and Minor Surgery.
(Ang Bago City Hospital ang ginapunduhan kag gina panag-iyahan sang gobyerno sang syudad sang Bago. Ang hospital nagahatag serbisyo sa mga bata kag tigulang nga naga masakit, sa naga busong, kag sa nagakinahanglan sang operasyon.)
FEE(S):
. Depends upon the service.
REQUIREMENT(S):
. Written consent from folks . PhilHealth membership ( if member )
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kadugayon) (Magkadto kay) 1. Proceed to ER for patient Case to case basis ER Nurse on Duty assessment. ER Nurse will assess the patient and refer to the doctor on duty. The watcher will be given an admission slip.
(Palihog magkadto sa ER para makuha-an sang vital signs ang pasyente kag ma-refer sa doctor on duty. Pagahatagan sang admission slip ang upod sang pasyente.) 2. Registration and issuance of 10 minutes Admitting clerk admission record Proceed to Admitting Section for registration and issuance of Admission Record. Inform the clerk if the patient is a Philhealth member. (Palihog magkadto sa admitting section kag ipakita ang admission slip kag mag sulat sa Admission Record. Magpabalo sa clerk kung myembro ang pasyente sang Philhealth.) 3. Secure and Fill-Up Consent Slip 10 minutes ER Nurse on Duty Return to Emergency Room, submit Admission Record and you will be asked to accomplish a Consent Slip. | SS
205 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kadugayon) (Magkadto kay) (Magkuha kag fill-up-an ang consent slip. Palihog magbalik sa Emengency Room kag ihatag ang admission record kag pirmahan ang consent slip nga naga pahanugot nga ang inyo pasyente iadmit sa Bago City Hospital.) 4. Laboratory and X-ray Request 10 minutes ER Nurse on Duty If with immediate laboratory test or x-ray Cashier / Collector procedure, get request from nurse.
(Kun hilingagawon ang laboratory test ukon X-ray, magkuha dayon sang request sa nurse.) 5. Please return to ER 10 minutes ER Nurse on Duty Present official receipt for Laboratory Test or x- ray exam to ER Nurse. (Medical Technologist will go to ER to collect specimens for requested laboratory test or patient will be brought to the X-ray Department for the procedure.)
(Palihog magbalik sa Emergency Room kag ipakita ang official receipt para sa laboratory test ukon x-ray sa Emergency Room Nurse. Ang med-tech magakadto sa Emergency Room para magkuha sang dugo ukon ang pasyente dal-on sa x-ray para sa x-ray procedure.) 6. Proceed to Room of Choice. 10 minutes Station Nurse on Duty Patient will be endorsed to the Station for his/her room assignment. (Ang pasyente pagadal-on sa nurse station para sa iya room assignment.) Total processing Time: 1 hour (Excluding Queuing)
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206 EMERGENCY CARE
ISSUING OFFICE: BAGO CITY HOSPITAL
ABOUT THE SERVICE:
Bago City Hospital, a primary hospital which caters to Bagonhon’s and residents of neighboring towns and cities that needs medical / surgical treatment and emergency care.
(Ang Bago City Hospital naga-akomodar sang mga taga Bago, pati na sa mga pumuluyo sang tupad nga mga banwa kag syudad nga nagakinahanglan sang medical/surgical treatment kag emergency care.)
FEE(S):
. Depends on the services availed
REQUIREMENT(S): . Written Consent Slip
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Go to the Emergency Room 15 minutes ER Nurse Please proceed immediately to the Emergency Our auxiliary staff will help you assist your patient Room (ER) for initial treatment and registration. Watcher or patient, if able, must sign consent slip.
(Palihog magkadto gilayon sa Emergency Room (ER) para sa initial treatment kag registration. Ang bantay sang pasyente dapat magpirma sa consent slip.) 2. Minor Surgery (if needed) Case-to case basis Medical Officer on duty Minor surgical procedure will be performed if ( duration of necessary. procedure may vary )
(Kung kinahanglanun ang Minor Surgery Procedure, ini gilayon pagahimuon sa pasyente.) 3. Admission for Hospital Case to case basis Medical Officer on Duty Confinement (if necessary) Nurse on Duty Depending on the severity of the emergency case, Physician will order patient for admission (please follow steps on Admission to Hospital) or discharge or will be referred/transferred to a higher level facility for further management. (Depende sa kundisyon sang pasyente, ang doctor magadesisyon kun ang pasyente kinahanglan i-admit, i-discharge ukon pagasayluhon sa higher level nga hospital.) | SS
207 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 4. Payment of Emergency Charges 10 minutes Cashier / Collector Kindly get your medical charges from the ER Nurse and proceed to the Billing Section for payment.
(Palihog kuhaon ang inyo medical charges sa ER nurse kag magkadto sa Billing Section para magbayad.) 5. Wait for Instructions and Home 30 minutes ER Nurse Medications Return to the ER and present OR to the Nurse, kindly wait for home instructions. If patient is to be transferred to other hospital, please sign the ambulance logbook and wait for the referral form.
(Maghulat sang instruction halin sa ER nurse para sa bulong kag ang dapat himuon sa balay. Kung ang pasyente kinahanglan saylohon sa iban nga hospital, palihog pirma sa ambulance logbook kag hulaton ang referral form. Ipakita ang inyo offician receipt antes maghalin sa hospital.) Total Processing Time: 1 hour Time frame may vary depending on the severity of the emergency case. (Excluding Queuing)
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208 DISCHARGING PATIENTS FROM CITY HOSPITAL
ISSUING OFFICE: BAGO CITY HOSPITAL
ABOUT THE SERVICE:
This procedure is provided to all admitted hospital patients due for discharge.
(Ini nga proseso ginahatag sa tanan nga pasyente nga naad-mit sa hospital.)
FEE(S):
. Total Hospital Bill
REQUIREMENT(S): . Discharge Order of physician . Official Receipt
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) Upon the daily rounds of our Doctor, he / she will determine whether your patient is fit for discharge or not. In some cases, should the patient’s family decide to discharge the patient who is “unfit” to be discharged; a dissent slip will be issued.
(Sa pag rounds sang amon doctor , dira mabal-an kung ang pasyente pwede ka gwa ukon indi. Pero kung ang pasyente indi pa mayo ang pamatyag kag naga pamilit gid ma gwa, pa pirmahon siya sang against medical advise slip.) 1. Discharge Order and get Billing 30 minutes Station Nurse on Duty Charges A Discharge Order will be issued by the Medical Officer on duty to the station nurse. Please wait while the nurse prepares your billing charges.
(Palihog maghulat samtang gina preparar sang nurse ang inyo billing charges kun ikaw nahatagan sang Discharge Order.) 2. Return Borrowed Linens 5 minutes Linen Room-In-Charge Return your borrowed linens to the Linen Room and present your Borrower’s Slip for clearance.
(Palihog uli ang ginhulam nga mga habol kag hapin sa katre sa Linen Room. Ipakita ang inyo borrower’s slip para sa inyo clearance.) 3. Payment of Hospital Bills 10 minutes Cashier / Collector Please proceed to the Billing Section for payment and present linen clearance slip.
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209 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) (Palihog magkadto sa Billing Section para magbayad kag ipakita ang linen clearance slip.) 4. Get Doctor’s Order and Home 30 minutes Nurse on Duty Medication Instructions and Discharge Slip Return to the Nurse’s Station, present Official Receipt and wait for the nurse for the take home instructions and discharge slip.
(Magbalik sa Nurse’s Station, ipakita ang Official Receipt kag maghulat sa nurse para sa instruction sang inyo nga bulong kag discharge slip.) 5. Present Discharge Slip to the 3 minutes Security Guard on Duty Security Guard Please surrender discharge slip to the Security Guard in the main entrance upon leaving the Hospital.
(Palihog ihatag ang discharge slip sa gwardya sa paghalin sa hospital.) Total Processing Time: 2 hours (Excluding Queuing)
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210 SECURING PROMISORY NOTE FOR HOSPITAL BILL
ISSUING OFFICE: BAGO CITY HOSPITAL
ABOUT THE SERVICE:
This service provides assistance to indigent clients who cannot fully pay their hospital bill. A promissory note is given to the indigent patients that are admitted in Bago Ctiy Hospital, however the remaining amount will be paid on the time agreed. (Ang ini nga serbisyo amu ang gina hatag sa mga pigado nga mga kliyente/pasyente sang Bago City Hospital nga nabudlayan magbayad sng ila nga hospital bill apang ang nabilin nga balayran amo nga pagabalikan sa gin kasugtanan nga tiempo.)
FEE(S): . None REQUIREMENT(S): . Certificate of Indigence . Hospital Bill . Valid ID HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements for 5 minutes Archie S. Degillo Assessment and Intake Interview. Joy Anferne B. Castañeda Kindly present your requirements for Day Care Worker Assessment. (Palihog Ipasa ang mga kinahanglanon nga dokumento para sa Assessment kag Intake Interview) 2. Issuance of Referral Letter 15 minutes Archie S. Degillio Counselling may be provided if necessary. Joy Anferne B. Castañeda Day Care Worker (Paghatag sang Referral Letter.) 3. Approval of Referral Letter/ City Mayor’s Office Promissory Kindly proceed to the City Mayor’s Office and present your document for the Mayor’s approval. (Palihog magkadto sa City Mayor’s Office kag i-pakita ang mga dokumento para ma- approbahan.) 4. Billing/ Discharge 15 minutes Please return to Bago City Hospital to arrange your bill and patient’s discharge. (Palihog balik sa Bago City Hospital para ma-arrange ang inyo nga bill kag ma- discharge ang inyo pasyente.) Total Processing Time: 35 minutes | SS
211 Bago City Hospital PERFORMANCE PLEDGE PROCESSING SERVICES ACCOUNTABLE STAFF FEES TIME Emergency Room Services Injection 5 minutes Doctor/Nurse/Nrsg. Aide PhP 35.00 Dressing Small 10 minutes -do- 55.00 Dressing Large 20 minutes -do- 80.00 Suturing 20 minutes -do- 155.00 Circumcision 30 minutes -do- 415.00 Ear Boring 5 minutes -do- 75.00 Oxygen Inhalation - - - IV Insertion 10 minutes -do- 55.00 NGT Insertion 10 minutes -do- 65.00 Rectal Examination 5 minutes -do- 35.00 Removal of Foreign Body 15 minutes -do- 105.00 Nebulization 10 minutes -do- 35.00 Excision of Cyst 30 minutes -do- 260.00 Catherization (w/o Catheter) 15 minutes -do- 35.00 Removal of Suture 5 minutes -do- 75.00 Suctioning 10 minutes -do- 65.00 Resuscitation (w/o Ambu 30 minutes -do- 55.00 Bagging) Gastric Lavage 20 minutes -do- 155.00 Consultation fee after 5 p.m. - -do- 75.00 SS Enema 30 minutes -do- 55.00 Cleansing Enema 20 minutes -do- 55.00 Debridement Small 20 minutes -do- 125.00 Debridement Medium 30 minutes -do- 125.00 Debridement Large 1 hour -do- 230.00 Debridement Multiple 30 minutes -do- 230.00 Excision of Breast Mass - -do- 415.00 Incision & Drainage 20 minutes -do- 105.00 Internal Examination Fee 10 minutes Doctor/Nurse/Midwife 55.00 Pre-Natal 20 minutes -do- 30.00 Out-Patient Department Services Consultation (during office hours) - Doctor/Nurse/Nrsg. Aide 30.00 (after 5 p.m.) - -do- 75.00 Medical Services Dr. Jesus Rey O. Pacilan General Dr. Lewyn C. Torres Dr. Marco P. Beñosa Dr. Allan N. Abayon Dr. June P. Jardinico Dr. Ariane Gayle D. Togonon
Surgery OR Nurse
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212
Bago City Hospital PERFORMANCE PLEDGE (cont.)
PROCESSING SERVICES ACCOUNTABLE STAFF FEES TIME Radiology Services Skull (X-ray APL) 10 minutes PhP300.00 Water’s View X-ray 10 minutes 250.00 Chest X-ray (PA & AP) 10 minutes 150.00 Upper Ext. X-ray (APL) 10 minutes Analyn A. Juarez 300.00 Lower Ext. X-ray (APL) 10 minutes Dan E. Ebuena 300.00 Abdomen Flat X-ray (Upright) 10 minutes 200.00 Pelvis X-ray (AP) 10 minutes 200.00 Chest Bucky 10 minutes 185.00
Laboratory Services A. Hematology CBC 1 hour PhP 90.00 Hemoglobin -do- 55.00 Hemotocrit/Hemoglobin -do- 55.00 ESR Determination -do- Lina S. Amanquiton 90.00 Platelet Count -do- Almira B. Torres 125.00 Reticulocyte Count -do- Anne Katherine T. Lagansoa 65.00 CTBT -do- Grace L. Soria 55.00 CBC w/ Platelet Count -do- Roselie S. Ambong 155.00 RBC w/ Hemoglobin -do- 55.00 WBC & Differential Count -do- 75.00 LEE - White Clotting Time -do- 100.00
Laboratory Services B. Chemistry FBS/RBS/2HPPBSS 1 hour PhP 95.00 Uric Acid -do- 85.00 Blood Urea Nitrogen (BUN) 85.00 Creatinine -do- 85.00 Cholesterol -do- 85.00 HDL - Cholesterol -do- Lina S. Amanquiton 165.00 LDL - Cholesterol -do- Almira B. Torres 65.00 Triglyceride -do- Anne Katherine T. Lagansoa 205.00 Lipid Profile -do- Grace L. Soria 500.00 Bilirubin -do- Roselie S. Ambong 95.00 SGPT -do- 125.00 SGOT -do- 125.00 Potassium -do- 160.00 Sodium -do- 160.00 A/G Ratio -do- 125.00 Total Protein -do- 65.00
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213
Bago City Hospital
PERFORMANCE PLEDGE (cont.)
PROCESSING SERVICES ACCOUNTABLE STAFF FEES TIME Laboratory Services C. Serology HBsAG 1 hour PhP 225.00 Typhidot Test -do- Lina S. Amanquiton 800.00 Pregnancy Test (Gravindex) -do- Almira B. Torres 125.00 (Qusticks) -do- Anne Katherine T. Lagansoa CBC w/ Blood Typing -do- Grace L. Soria 185.00 RH Typing -do- Roselie S. Ambong 155.00 Sperm Count -do- 55.00 Sputum Count -do- 155.00 ABO Grouping -do- 105.00 Anti-HBS -do- 80.00 ASO - Titer -do- 380.00 Lina S. Amanquiton Laboratory Services Almira B. Torres D. Clinical Microscopy 1 hour Anne Katherine T. Lagansoa PhP 45.00 Routine Urinalysis Grace L. Soria Roselie S. Ambong Laboratory Services E. Parasitology Lina S. Amanquiton Routine Fecalysis 1 hour Almira B. Torres PhP 35.00 Concentration Techniques -do- Anne Katherine T. Lagansoa 65.00 Occult Blood -do- Grace L. Soria 95.00 Roselie S. Ambong
Laboratory Services Lina S. Amanquiton F. Histopathology Almira B. Torres Papsmear 1 hour Anne Katherine T. Lagansoa PhP 105.00 Grace L. Soria Roselie S. Ambong Laboratory Services G. Microbiology Gram Staining 1 hour PhP 125.00 Acid Fast Staining -do- 125.00
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Bago City Hospital PERFORMANCE PLEDGE (cont.) Processing Services Accountable Staff Fees Time Pharmacy 5 minutes Marivic E. Gaudite Nursing Services Ana Mercedes M. Lamela - Chief Nurse
Nurses Midwives as scheduled Nrsg. Aide
Teresita F. Hojilla Dietary Services Dietitian
Other Services Rendered Ana Mercedes M. Lamela New Born Screening Med. Tech. and midwife on duty PhP600.00 PhilHealth Insurance Corp. Analyn D. Frofunga * excluding courier fee
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215
City Social Services and Dev’t. Office
(CSSDO)
216 CITY SOCIAL SERVICES AND DEVELOPMENT OFFICE
Around you there are many less fortunate individuals and families who need care, protection and rehabilitation not only physically but also mentally and socially as well. The vision of this office is to empower individuals, families and communities with capability to improve their quality life, perform their expected roles through strengthened coping mechanism and meet their minimum basic and other developmental needs.
The mission of this office is to enable LGUs, NGOs, other NGAs and Pos to effectively implement progress that will alleviate poverty and empower the disadvantaged individuals, families and communities to improve quality life. Executive Order No. 123 mandates the City Social Services and Development Office (CSSD) to carry out the same. The CSSD is open during office hors from Monday to Friday and also during the hours and days in cases of emergency.
Clientele: Disadvantaged or under privileged children, youth, women, family heads, the elderly, and persons with disability. Abused, abandoned, neglected and exploited individuals.
Services available:
A. Child Development Program: 1. Day Care Service 2. Organization of Day Care-Parents Association 3. Day Care Workers Association and Federation 4. Conduct of Child Welfare Activities such as Universal Children’s Celebration; Nutrition Month Celebration / Supplementary Feeding and Child Minding Services.
B. Child Protective Services/Crisis Center for Abuse Women & Children 1. Child Abuse 2. Child Labor 3. Child in Situations of Armed Conflict 4. Street Children 5. Child Trafficking 6. Children in Conflict with the Law (CICL) 7. Protective and Temporary Shelter 8. Minors Traveling Abroad 9. Adoption or Legal Guardianship
C. Youth Development Program Unlad Kabataan Program (UKP) 1. Organization of PYAP / Pag-asa Youth Association of the Philippines (Barangay, City, Provincial and National Federations) 2. Practical Skills Training and Job Placement
217 3. Drug Abuse Prevention Program 4. Peer Counseling 5. Leadership Training 6. Population Awareness 7. Emersion and Outreach Program
D. Women’s Welfare KALIPI Organization (Barangay, City, Provincial) 1. Productivity Skills/Capability Building for Disadvantaged Women 2. Implementation of WED-C-Women in Especially Difficult Circumstances 3. Livelihood Program/Modular Packages/Session 4. Center Based Services/Crisis Center for Women and Children
E. Family Welfare Parent-Effectiveness Service 1. Organize parents association /PES Federation at various level 2. Conduct of Barangay/City/Provincial Parents Education Congress 3. Conduct of PES in the Community
Solo Parent Service 1. Provision of services for solo parents 2. Organization of solo parents association
Pre-Marriage Counseling/Marriage Counseling 1. Conduct of PMC in preparation for getting married 2. Conduct of marriage counseling sessions for couples with marital problem
Responsible Parenthood and Family Development Service for Parents
Empowerment and Re-affirmation of Paternal abilities Training (ERPAT) 1. Organize ERPAT Associations/Federation for fathers 2. Conduct ERPAT Sessions for organized group of fathers 3. Conduct of ERPAT Convention/Evaluate Conference
Tindahan Natin Operators OFW Welfare Issuance of PhilHealth to Indigents
F. Rehabilitation Program Senior Citizens 1. Senior Citizens Organizations (Barangay/City/Provincial FSCAP and OSCA (Federation of Senior Citizens Association of the Philippines/ Office of the Senior Citizens Affairs. 2. Mobilization of Senior Citizens Volunteer Resource (SCVR) 3. Implementation of R.A. 9257 (Expanded Senior Citizens Act)
218 4. Implementation of R.A. 7876 (Senior Citizens Center Act) 5. Support Services of Senior Citizens
Persons with Disabilities 1. PWDs Organizations (Barangay/City/Provincial) 2. Social Mobilization of PWDs 3. Vocational Training Services (PSD) 4. Rehabilitation through Sheltered Employment 5. Medical Services 6. Implementation of Batas Pambansa 344 (Accessibility Law) and Republic Act 9442 (Magna Carta for Disabled Persons)
G. Emergency Assistance Program Disaster Relief Assistance to individuals in crisis situation 1. Financial assistance (Medical/Burial/Transportation) Emergency Shelter Assistance 1. Typhoon/flood/fire/strong wind/tornado/drought/land slide Core Shelter assistance Food for Work Service Disaster Preparedness Service Aftercare and follow-up Assistance to recovered mental patients
H. Community Welfare Program Organization and development of community welfare structure Mobilization of community welfare service Social preparation for people’s participation Community volunteer resource development
I. Other Services 1. Counseling 2. Home Visitation 3. Referrals 4. Issuance of Certificates of indigency, certification for caroling permits, social case study reports. 5. Conduct/Attendance to Trainings and Seminars
Office Hours: 8:00am – 5:00pm
Contact Person : Mrs. Ma. Elena Y. Millevo, City Social Services & Development Officer Telephone No. : 4610-465 Office Location : Trinidad Street, Bago City (at the back of the City Hall)
219 FINANCIAL ASSISTANCE TO INDIGENT WALK-IN CLIENTS FOR MEDICAL/BURIAL NEEDS
ISSUING OFFICE: CITY SOCIAL SERVICES AND DEVELOPMENT OFFICE
ABOUT THE SERVICE:
This service provides medical/burial assistance to persons/families in crisis situations, specifically those belonging to the informal sector and other poor, vulnerable, and disadvantaged individuals. The City Gov’t places emphasis in ensuring that indigent and vulnerable individuals are provided with the necessary assistance to help them cope during crisis situations. A reasonable amount is provided/augmented for their medical needs and an amount of PhP 2, 000.00 is extended to the bereaved family of a Senior Citizen and PhP 1, 500.00 for the Non-Senior Citizen.
(Ang ini nga serbisyo medical/burial naga hatag bulig para sa mga tawo / pamilya nga naga atubang sa kabudlayan, particular ang mga naga kabilang sa impormal nga sector, mahuyang, kag disadvantaged nga mga indibidwal. Ang Ciudad naga hatag igtalupangod para masigurado nga ang mga pigado kag mahuyang nga mga indibidwal, mahatagan sang naga kaangay nga bulig para maatubang ang ila krisis/kabudlayan.
May naga kaigo nga kandidad ang gina hatag para sa bulig medical/kinahanglanon medical samtang ang bulig para sa mga Pamilya nga nalisdan/namatyan nga Senior Citizen amu ang maga baton sang PhP 2, 000.00 kag PhP 1, 500.00 ang para sa indi Senior Citizen.)
FEE(S):
. None
REQUIREMENT(S):
. Certificate of Indigence/ Death from the Punong Barangay . Doctor’s Prescription/Medical Certificate/ Death Certificate . Transfer of Cadaver in case death is outside Bago City . Claimant’s Valid Identification Card
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements for 10 minutes Leah Pilipina B. Canayon Assessment and Intake Interview Social Welfare Officer I Counseling may be provided, if necessary.
(Palihog ipasa ang mga kinahanglanon nga dokumento para sa Assessment and Intake Interview.)
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220 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 2. Petty Cash Voucher Issuance City Mayor’s Office staff-on-duty (Medical Assistance)/ Approval of Certificate of Eligibility (Funeral Assistance) Kindly proceed to the City Mayor’s Office and present your document for Petty Cash Voucher issuance/ Approval of CE.
(Palihog magkadto sa City Mayor’s Office kag ipakita ang imo mga dokumento para mahimuan Petty Cash Voucher/ Ma- aprobahan ang imo CE.) 3. Release of Cash Assistance 5 minutes Alma A. Toquirre For Medical Assistance - Please proceed to Revenue Collection Clerk II City Treasurer’s Office for the release of your City Treasurer’s Office financial assistance. For Burial Assistance – Please go back to CSSDO to claim your financial assistance. Leah Pilipina B. Canayon Social Welfare Officer I (Palihog mag kadto sa City Treasurer’s Office para sa pagkuha sang imo financial assistance para sa medikal kag sa CSSDO para sa burial.) Total Processing Time: Medical Assistance: 15 minutes Burial Assistance: 20 minutes (Excluding Queuing)
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221 PREPARATION OF SOCIAL CASE SUMMARY REPORT AND REFERRALS TO CLIENT NEEDING FINANCIAL, EDUCATIONAL, MEDICAL, BURIAL AND OTHER WELFARE ASSISTANCE
ISSUING OFFICE: CITY SOCIAL SERVICES AND DEVELOPMENT OFFICE
ABOUT THE SERVICE:
This service is given to persons/families in crisis situations, specifically those belonging to the informal sector and other poor, vulnerable, and disadvantaged individuals for the purpose of referral to other Government, Non-Government and other welfare agencies providing financial, medical, educational, and burial assistance.
(Ang ini nga serbisyong ginahatag sa mga tawo / pamilya nga ara sa krisis nga sitwasyon o naga atubang sa kabudlayan, partikular na ang mga kabilang sa impormal nga sektor kag iban pa nga mga pigado, mahuyang, kag disadvantaged nga mga indibidwal para sa tinutuyo nga pag refer sa iban nga Government, Non-Government kag iban pa nga Welfare Agencies nga nagahatag pinansyal, medikal, pang-edukasyon , kag bulig pang lubong.)
FEE(S):
. None
REQUIREMENT(S):
. Certificate of Indigence from the Punong Barangay . Medical Certificate/Abstract . Valid Identification Card
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements for Intake 2 hours Social Worker in Charge of Assessment Barangay
(Palihog ipasa ang mga kinahanglanon nga dokumento para ma-assess, ma-interview kag ma-evaluate, maga hatag man Counseling kung kinahanglanon.) 2. Release of Approved Social Case 10 minutes Social Worker Summary Report (Palihog hulat sang imo aprobado nga Case Summary Report.)
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222 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) For Referral (Financial Assistance from the 5 days City) Please return for the release/ to claim your Financial Assistance Upon notification, please return to this office to assist you in claiming your cash assistance.
(Palihog magbalik sa Opisina kung makabaton abiso para makuha ang imo bulig pinansyal.) 3. Release of Financial Assistance 5 minutes Social Worker CSSDO staff will accompany you to Cashier Cash Division countersign as you claim your cheque at the Cash Division, CTO. (Please bring Valid ID)
(Ang staff sang CSSDO maga-upod kag maga-countersign sa pagkuha sang imo cheque sa Cash Division.) Total Processing Time: For Case Study Report: 2 hours For Referrals/Financial Assistance from the City: 5 days (Excluding Queuing)
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223 APPLYING FOR COMPUTER LITERACY PROGRAM (SCALA PROGRAM) ISSUING OFFICE: CITY SOCIAL SERVICES AND DEVELOPMENT OFFICE ABOUT THE SERVICE: Provides out-of-school youth with hands-on computer literacy training on encoding and develop their self- employable skills. A six-month training program which does not only widen the student’s knowledge on computer and exposure to the office environment, but also teaches students with Life Skills that focus on the total well-being of the student.
(Nagahatag sa mga out-of-school youth sang hands-on computer literacy training sa encoding sa diin sila naga angkon sang kinaadman para hapos makakita ubra. Ang anum ka bulan nga programa indi lamang naga hatag sang kaalam sa computer kag paghasa sa pag ubra sa isa ka opisina kundi naga tudlo man sa mga estudyante sang Life Skills nga naga hatag igtalupangod sa ila ikaayu.)
FEE(S):
. None
REQUIREMENT(S):
. PYAP Membership/ Certification . High School Diploma/ ALS Certificate . Bio Data with 1 pc. 1x1 picture
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (kalawigon) (Magkadto kay) 1. Submission of Requirements. 5 minutes Andrea A. Gerona Kindly visit CSSDO and submit requirements Computer Operator I for assessment and interview. (Please wait for further notice as to the status of your admission.)
(Palihog bisita sa CSSDO kag ipasa ang mga kinahanglanon nga dokumento para ma-assess kag ma-interview. Palihog maghulat sa abiso/pahibalo para sa estado sang imo pagsulod sa programa.) 2. Attend Orientation on SCALA 1 hour Leah Pilipina B. Canayon Program for A dmission Social Welfare Officer I Upon receipt of notification for admission from the CSSDO, kindly proceed to SCALA Center Andrea A. Gerona for orientation and registration. Computer Operator I (SCALA Center is located at the CSSD Office)
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224 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (kalawigon) (Magkadto kay) (Matapos makabaton sang abiso/pahibalo, palihog magkadto sa CSSDO SCALA Center para sa Orientation Registration.) Total Processing Time: (Excluding Queuing)
Note: Availment of the SCALA Program would take 4 months, after the previous training has ended.
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225 ISSUANCE OF PERSON WITH DISABILITY (PWD) ID CARD AND PURCHASE SLIP BOOKLET (mandated under RA9442) ISSUING OFFICE: CITY SOCIAL SERVICES AND DEVELOPMENT OFFICE ABOUT THE SERVICE: Provision of PWD ID and Purchase Slip Booklet to avail the benefits/discounts for transportation, medicals, hotels and restaurants, basic prime commodities, etc., as stipulated in the IRR of RA 9442. (Paghatag sang PWD ID kag Purchase Slip Booklet para makuha kag mabaton ang mga benepisyo / diskuwento sa transportasyon, medikals, hotel kag restaurant, basic nga balaklon kag kinahanglanon, etc., nga nka saad sa IRR sang RA 9442.) FEE(S): . None REQUIREMENT(S): . 2 pieces 1x1 picture . Valid ID . Medical Certificate or School Assessment or Certificate of Disability . Barangay Clearance HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Registration 10 minutes Jona V. Emilia, RSW Kindly visit the CSSDO and fill-up Social Welfare Officer I the Application Form and attach 2 pcs. 1x1 ID picture as required. (Please give us 2 days for the processing of your ID.) (Palihog magbisita sa CSSDO kag sulatan sang mga naga kaigo nga impormasyon ang Application Form kag i-attach ang ID picture.) 2. Issuance and Release of ID 5 minutes Jona V. Emilia, RSW Please return to CSSDO for the Social Welfare Officer I release of your PWD ID and Purchase Slip Booklet. (Palihog magbalik sa CSSDO para makuha ang imo PWD ID kag Purchase Slip booklet.) Total Processing Time: 3 days In case the PWD is unable to process his/her own ID due to his/her condition, he/she may authorize any of his/her relatives or official from their barangay to process on his/her behalf. (Excluding Queuing)
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226 SOCIAL PENSION FOR INDIGENT SENIOR CITIZENS
ISSUING OFFICE: CITY SOCIAL SERVICES AND DEVELOPMENT OFFICE
ABOUT THE SERVICE:
Qualified to receive the P500 monthly stipend are Senior Citizens who are frail, sickly, or have disabilities; are not receiving pension from Social Security System (SSS), Government Service Insurance System (GSIS), or Veterans Pension; and do not have a permanent source of income or regular support from relatives.
The pension is distributed every quarter through cash payment by CSSDO.
(Ang qualified nga maga baton sang P500 nga bulanan nga stipend amu ang mga Senior Citizens (Tigulang naga edad 60 anyos pataas), nga mahuyang, masakiton, ukon may mga sablag sa lawas; wala sang ginabaton nga pensyon halin sa Social Security System (SSS), Government Service Insurance System (GSIS), ukon Veterans Pension; kag ang kutob sa mga wala permanente nga gina kuhaan sang kita ukon regular na suporta halin sa mga paryente.
Ang Pensyon gina hatag sang CSSDO sa kada ikatlo kabulan/quarterly kag ini paagi sa pag hatag cash payment.)
FEE(S): . None
REQUIREMENT(S): . Senior Citizen’s ID . Barangay Certification
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit documents for assessment 5 minutes Jona V. Emilia, RSW and evaluation Social Worker Officer I (You will be informed to expect a home visitation to further assess and verify your application.) (Palihog ipasa ang tanan nga mga kinahanglan nga dokumento para sa Assessment and Evaluation). 2. Wait for further instructions and Depending on the Jona V. Emilia, RSW updates. approval and release Social Worker Officer I You will be informed of the status/update of of the document by your application once released from the the DSWD Regional Regional Office. Office
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227 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) (Palihog maghulat para sa dugang nga mga bilin, tugon kag kaw paga pabal-on sa update sang imo application sa tion nga ini makaguwa kg ma-aprobahan na sa Regional Office.) Total Processing Time: (Availment of Social Pension takes quarterly. Releasing of funds depends upon the release of the documents by the Regional Office-DSWD.) (Excluding Queuing)
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228 EMERGENCY ASSISTANCE FOR TYPHOON, FLOOD, FIRE VICTIMS
ISSUING OFFICE: CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE
ABOUT THE SERVICE:
Emergency Assistance is provided to families whose houses are either totally or partially damaged. An amount of PhP 5, 000.00 for totally damaged houses and PhP 3,000.00 for the partially damaged houses is extended. It may be released in the form of construction materials.
(Ang Emergency Assistance amu ang gina hatag sa mga pamilya kung sa diin ang mga balay amu ang nahalitan partial ukon naubos kalaguba. Ang kantidad nga PhP 5, 000.00 ang ginahatag para sa balay nga naubos kalaguba kag PhP 3,000.00 para sa partial nga naguba nga balay. Ini gina hatag paagi sa materyales para sa paghimo balay.)
FEE(S):
. None
REQUIREMENT(S): . Barangay Certification as to the Circumstance of the household if partially or totally damaged/ Barangay Certificate of Indigence . Picture of Damaged Houses . Police Blotter (for Fire victims)
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submission of Requirements 15 minutes Social Worker of the Day Kindly submit all required documents for assessment, evaluation and approval of established eligibility.
(Palihog ipasa ang tanan nga mga kinakahanglanon nga requirements para sa Assessment, Evaluation kag Eligibility.) 2. Release of Assistance by the GSO 10 minutes Social Worker Kindly proceed to the General Services Office General Services Office (GSO) and claim your assistance.
(Palihog magkadto sa General Servces Office para sa pagkuha sang assistance.) Total Processing Time: 25 minutes (Excluding Queuing)
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229 AVAILMENT OF SOLO PARENT ID CARD ISSUING OFFICE: CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE ABOUT THE SERVICE: Provision of Solo Parent Identification Card to avail and claim the benefits of seven day parental leave, flexible work schedule, health benefits and their children’s educational privileges as enacted in RA 8972. (Paghatag sang Solo Parent Identification Card para makuha kag mabaton ang mga benepisyo nga pito ka adlaw nga parental leave, flexible work schedule, mga benepisyo sa medical kag mga pribilehiyo para sa edukasyon sang ila kabataan nga naka saad sa RA 8972.)
FEE(S): . None REQUIREMENT(S): . Birth Certificate of children of minor age . Proof of being Solo Parent (Death Certificate, Court Order, etc) . Barangay Certification . ITR/ Certificate of Employment . 2 pcs 1x1 picture
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements for 15 minutes Leah Pilipina B. Canayon assessment and evaluation and Social Welfare Officer I Registration Kindly fill out application form and attach 1x1 picture. (Palihog ipasa ang requirements para sa Assessment, Evaluation kag Registration. Palihog sulatan sang mga impormasyon ang Application form kag i-attach ang 1x1 picture.) 2. Interview and Preparation of Case 2 days Leah Pilipina B. Canayon Study Report Social Welfare Officer I (Please allow 2 days to validate and verify) 3. Issuance of Solo Parent’s ID Card 3 minutes Leah Pilipina B. Canayon Please claim your Solo Parent ID Card. Social Welfare Officer I (Palihog kuha sang imo Solo Parent ID Card.) Total Processing Time: 3 days Note: ID is valid for 1 year and renewable; termination may include the Solo Parent’s marriage. (Excluding Queuing)
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230 AVAILMENT OF PHILHEALTH PARA SA MASA ID CARD
ISSUING OFFICE: CITY SOCIAL SERVICES AND DEVELOPMENT OFFICE
ABOUT THE SERVICE:
This health care benefit is given for free to qualified indigent families all over Bago City. PhilHealth ID Card is valid only for one year.
(Ini nga benepisyo sa ikaayong lawas libre nga ginahatag sa mga pigado nga pamilya sa bilog nga syudad sang Bago. Ang Philhealth ID Card amu ang balido sa is aka tuig.)
FEE(S): . None REQUIREMENT(S): . Certificate of Indigence from the Barangay . Marriage Contract/Birth Certificates
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nag pa-agi) (Kalawigon) (Magkadto kay) 1. Kindly submit requirements for 10 minutes Jessie G. Bautista, RSW Assessment and Interview Social Welfare Officer III Please present all necessary documents for assessment and interview through the Family Data Survey Form to be submitted to PhilHealth for Registration. (Please allow 2-3 days for processing.) (Palihog ipasa ang mga requirements para sa assessment kag interview.) 2. Release/Issuance of 5 minutes Ma. Elena Y. Millevo, RSW MDR/PhilHealth ID Card. City Social Welfare and Upon notification, please return to this Office to Development Officer claim your ID and Member’s Data Record (MDR). Jessie G. Bautista, RSW Social Welfare Officer III (Palihog magbalik sa Opisina kung makabaton sang abiso para makuha ang imo MDR.) Total Processing Time: 3 days (Excluding Queuing)
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231 APPLICATION FOR PERMIT OF MINORS TRAVELING ABROAD (MTA) ISSUING OFFICE: CITY SOCIAL SERVICES AND DEVELOPMENT OFFICE ABOUT THE SERVICE: The City Social Services and Development Office helps in the facilitation and assessment of documents needed for approval and release of Minor’s Travel Permit in the DSWD FO VI, Iloilo. (Ang City Social Services and Development Office naga bulig sa pagpalakat kag pag assess sang mga dokumento nga kinahanglanon para ma aprubahan kag marelease ang Minor’s Travel Permit sa DSWD FO VI, Iloilo City.) Clientele: Parent/Guardian/Minor FEE(S): . None REQUIREMENT(S): . Marriage Contract of parents . Birth Certificate of minor (SECPA) . Income Tax Return . Accomplished Parental Travel Permit Form . 2 pcs. 1x1 ID picture . Affidavit of consent of both parents . Affidavit of support of sponsoring person (if not parents) . Photocopy of passport of the travelling companion HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit requirements for review, 30 minutes Lourdes C. Dormido, RSW evaluation and verification. Social Worker Officer II Submit your requirements for verification. (Palihog ipasa ang mga requirements para sa review, evaluation kag verification.) 2. Release of Verified Documents. 15 minutes Lourdes C. Dormido, RSW Upon received of verified documents please Social Worker Officer II submit it to DSWD Field Office VI, Iloilo for approval and release of the Permit for Minor’s Traveling Abroad. (Matapos mabaton ang verified nga mga dokumento, palihog magkadto sa DWSD FO VI, Iloilo City kag ipasa ang mga dokumento para maaprubahan kag mahatagaan sang Permit sang Minor’s Traveling Abroad.) Total processing Time: 45 minutes (Excluding Queuing)
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232 City Social Services and Development Office PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF Ma. Elena Y. Millevo/ Trainers Training 3 - 5 days None Jessie G. Bautista Social Preparation for People's Jessie G. Bautista None Participation Meeting 1 day Community Mobilization Service 1 day Jessie G. Bautista None Organization and Development of Weekly Jessie G. Bautista None Social Welfare Structures As the need arises Ma. Elena Y. Millevo & Food for Work during disaster/ None Jessie G. Bautista Calamities As the need arises Ma. Elena Y. Millevo & Emergency Disaster Relief during Disaster/ None All Social Workers Calamities Extension of Philhealth Benefits to 2 months processing Jessie G. Bautista None Indigent Families Monitor, Evaluate & Supervise Jessie G. Bautista & Once every quarter None Daycare Workers/ Centers Corazon A. Ramos Adoption / Foster Care Legal Ma. Elena Y. Millevo & 3 hours None Guardianship Lourdes C. Dormido Child Abused / Battered Wives / Ma. Elena Y. Millevo & 3 hours None Children in conflict with the Law Lourdes C. Dormido Ma. Elena Y. Millevo & Legal Separation / Annulment 3 hours None Lourdes C. Dormido 5-7 days Case Study Report for Special Cases/ 1 week to 1 month Adoption / Foster Care / Legal / Approval from Lourdes C. Dormido None Guardianship / Children in Conflict CSWDO with the Law Regional Office Counseling 3 hours All Social Workers None Financial Assistance to Victims of 5 days Lourdes C. Dormido None Violence Protection and Placement for Child 1 day Abused and Battered Wives Lourdes C. Dormido None Strengthening and Monitoring of Barangay Council for the Protection of Once a month Lourdes C. Dormido None Children Assistance to Children In Conflict wth Lourdes C. dormido None the Law (CICL) Availment of OFW Help Desk 2 hours and 30 Rhoda A. Alvarado None minutes Empowerment and Reafirmationn 2 hours Jessie G. Bautista None Of Parental Abilities (ERPAT) Social Service for Solo Parent 2 days 28 minutes Leah Pilipina B. Canayon None
233 PERFORMANCE PLEDGES (cont.)
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF Monitor Nutrition Program/Clean Quarterly Rhoda A. Alvarado None and Green Implement Capability Building Yearly Jessie G. Bautista None Activities for ERPAT ERPAT Convention Yearly Jessie G. Bautista None
Family week Celebration Every September Leah Pilipina B. Canayon None
Symposium on Fatherhood Every December Jessie G. Bautista None Implementation of ERPAT Modular Quarterly Jessie G. Bautista None Package of Service Supervised Neighborhood Play Once a year Jessie G. Bautista None
Supplementary Feeding Monthly Jessie G. Bautista None
PMC Every Monday Darel L. Jayme None Yearly Sports Fest for PWD (NDPR Week) Jona V. Emilia None (month of July) Organize PWDs Group Monthly Jona V. Emilia None Skills Training Enhancement for Yearly Jona V. Emilia None PWD Recreation and Field Trips Yearly Jona V. Emilia None
Monthly meeting of PWD group Monthly Jona V. Emilia None Provision of Assistive Device to As the need arises Jona V. Emilia None indigent PWDs Provision of School Allowance for Transportation of Indigent PWDs Yearly Jona V. Emilia None enrolled to SPED Center (Tulong Aral) Issuance of PWD Local ID and purchase booklet for basic Yearly Jona V. Emilia None commodities and medicines Monthly meeting of Senior Monthly Jona V. Emilia None Citizens/Older Persons Elderly Week Celebration Yearly Jona V. Emilia None Recreation and Lakbay Aral of the Yearly Jona V. Emilia None Older Persons Validation and Assessment of Monthly Jona V. Emilia None Applicants for Social Pension
234 PERFORMANCE PLEDGES (cont.)
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF Monitoring and Strengthening of Monthly Maria Riza S. Borbon Women’s club in 24 Barangays Skills Training for Disadvantaged Yearly Maria Riza S. Borbon Women Yearly Women’s Month Celebration Maria Riza S. Borbon None (month of March) Maternal and Child Care Skills 1 day Maria Riza S. Borbon None Development Monitoring and Strengthening of Weekly Maria Riza S. Borbon None Bag-O Plastic Yearly Symposium on 18 Days of Activism (last week of on Violence Against Women and Maria Riza S. Borbon None November – 1st their Children week of December) Organize PYAP Group/ Youth Yearly Leah Pilipina B. Canayon None Expedition Project Strengthen and Monitor PYAP Monthly Leah Pilipina B. Canayon None Groups Skills Training and Job Placement for Out-of-School Youths and Yearly Leah Pilipina B. Canayon/ other Disadvantaged Youths None Quarterly Andrea A. Gerona HRSC SCALA Lifeskills and CapBuild Training Reprohealth Drug Awareness and Prevention Quarterly Leah Pilipina B. Canayon None Self-Awareness and Values Formation Leadership and Volunteerism Disaster Preparedness Lifeskills Encampment Summit Yearly
City (month of July) Leah Pilipina B. Canayon None Provincial (month of October) Regional (month of April/May)
235
Office of the City Mayor (Disaster Risk Reduction & Mgmt. Office) (CMO-DRRMO)
236 EMERGENCY RESPONSE CALL SERVICE
RESPONDING OFFICE: CITY DISASTER RISK REDUCTION & MANAGEMENT OFFICE BAGO CITY
ABOUT THE SERVICE:
This service is provided to the public who needs immediate emergency assistance to secure lives and minimize casualty and to further ask assistance to other agency if the need arises.
(Ang mga masunod nga serbisyo para sa pumuluyo:
a. Pre-hospital medical care, triage kag pag dul-ong sang pasyente sa medical facilities. b. Pag dumala sang search and rescue parehas sang crash extrication, water safety rescue ukon high angle rescue. c. Pag bulig sa firefighting operation sang Bureau of Fire Protection gamit ang Incident Command System. d. Pag dumala sang telephone triage para sa pag ayuda sa emerhensya sa pinaka malapit nga responder. e. Mabulig sa iban nga ahensya kon kinahanglanon.)
FEE(S):
. None
EMERGENCY HOTLINE:
Telephone No.: (034) 473-0043/ 0933-693-6444 Radio: VHF 153.85mghz/ 153.66mghz
Upon calling please give the following information: . Name & address . Nature of Incident . Time of Incident . Place of Incident . Contact Number . Number of victims
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237 REQUEST FOR CERTIFICATION AS NON-FLOOD PRONE AREAS
ISSUING OFFICE: CITY DISASTER RISK REDUCTION & MANAGEMENT OFFICE BAGO CITY
ABOUT THE SERVICE:
This service is provided to clients needing certification that their land area(s) are non-flood prone. This certificate is required from land owners by other concerned agencies in relation to their application for conversion of land classification and the like.
(Ang ini nga serbisyo para sa kliyente nga naga kinahanglan sang certification para sa conversion sang classification sang ila duta ukon kapareho nga tinutuyo.) FEE(S): . None REQUIREMENT(S): . Letter request addressed to the City Mayor . Transfer of Certificate Title (TCT) HOW TO AVAIL OF THE SERVICE
FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Submit your letter request 5 minutes Myla M. Espende Submit a letter request and needed Clerk II requirements for evaluation and schedule of Inspection. (Magpasa sang letter-request kag mga kinanglanon para sa evaluation kag schedule sang inspeksyon.) 2. Site Visit and Survey Myla M. Espende Please wait for the schedule of site inspection Within 2 days Clerk II and survey. upon receipt of request. (Palihog maghulat sa schedule sang site inspection kag survey.) 3. Releasing of Certificate 5 minutes Myla M. Espende You will be notified through text or call to claim Clerk II your certification a day after the Site Visit. (Palihog maghulat sang text ukon tawag isa ka adlaw matapos ang site visit para sa pagkuha sang certificate.) Total Processing Time: 3 days (Excluding Queuing)
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238
ECONOMIC SERVICES
239
Office of the City Agriculturist
(OCA)
240 OFFICE OF THE CITY AGRICULTURIST
Our city is primarily agricultural as it is made up of thousands of hectares of fertile lands and volcanic soil good for the production of almost all high-value commercial and primary crops like rice. No wonder, the City was dubbed as the Rice Granary of the Province of Negros Occidental. Likewise, it is also environmentally suited for the production of poultry, swine, and other livestock and the presence of coastal resources producing various coastal and marine products.
Many of our farmers and fisherfolks are producing different agricultural products from our natural resources for food security of the City and to the province as well. They are very important sector in the City who deserves attention coupled with necessary assistance and advices related to their agricultural and fishery activities.
In this regard, the office of the City Agriculturist, as the lead agency responsible for the development of the agriculture sector, ensures the farmers and fisher folks are ably assisted concerning their agricultural and fishery productivity. The City Agriculturist and the staff are eager to impart their acquired technology, knowledge and expertise in their respective fields to our farmers and fisherfolks. The Office of the City Agriculturist is always there for them to attend to their needs the soonest time upon their requests or inquiries.
Clientele: Farmers, fisher folks, producers, agriculture students and others involved in agricultural activities.
Services Available:
1. Extension and on-site research services and demonstration farms related to agriculture and fishery activities such as: . Improvement and development of local distribution channel; preferably, through cooperatives and other agri-aqua based organization. . Improvement of Inter-Barangay irrigation system, water and soil resources and its utilization and conservation projects. . Enforcement of fishery laws and ordinances including the conservation of mangroves
2. Agricultural Extension such as: . On agri-aqua education and information drive . Prevention and control of plant and animal pests and diseases . Strengthening of 4H Club and P4MP . Organization of Rural Improvement Club (RIC)
241 . Assistance to farmers’ and fisherfolks’ organizations and transfer of technology to them. . Conduct of season-long Farmers Field School on Rice and Organic Agriculture on Crops
3. Dispersal of: . Vegetables seeds for home, school and community food production program . Forest and fruit trees seedlings for reforestation activities . Palay and Corn subsidy . Tilapia and Hito at subsidized price
Office Hours: 8:00am – 5:00pm
Contact Person: Mr. Carlito D. Indencia, City Agriculturist Telephone No. (034) 4610-649 Office Location: Barangay Balingasag, Bago City
242 ISSUANCE OF CERTIFICATION ON CROP DAMAGE
ISSUING OFFICE: OFFICE OF THE CITY AGRICULTURIST
ABOUT THE SERVICE: This certification is given to farmers whose crops have been damage by natural causes such as typhoons, flooding, extreme draught or unintentional fire occurrence. Only 40 bags and below are considered and qualified for the issuance of crop Damage Certification. This certificate gives privileges to farmers for them to be freed from irrigation fee from NIA.
(Ini nga certification ginahatag lamang sa mga mangunguma nga ang ila tanom nadamage sang natural calamities pariyo sang bagyo, baha, malawig nga tig-init ukon unintentional fire occurrence kag mga peste sa tanom. Ang mga mangunguma lang nga may kabilugan nga patubas nga 40 ka sakop panubo sa kada hektarya ang pwede mahatagan sang sini nga certification para wala na sila balayran sa patubig sa ina nga cropping season.)
FEE(S): . Certification Fee PhP 30.00
REQUIREMENT(S): . Certification from NIA Stag Leader stating crop damage Note: For possible crop damage please inform this office 2 weeks before
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit the City Agriculturist’s Office and 5 minutes Nancy C. Alipato present requirements. Teodoro L. Suerto Jr. Mirasol L. Coste (Magkadto sa City Agriculturist’s Office kag Roberto T. Juarana Jr. ipasa ang requirements.) Agricultural Technologists 2. Payment of Crop Damage Certification 15 minutes Revenue Collection Clerk Fee Please proceed to the City Treasurer’s Office for the payment of fee. (Palihog magkadto sa City Treasurer’s Office para magbayad sang nagakaigo nga balayran.) 3. Please return to the City Agriculturist’s 5 minutes Roselda B. Lozada Office Utility Worker I Return to the City Agriculturist’s Office, present Official Receipt and claim your Certificate of crop Damage.
(Palihog magbalik sa City Agriculturist’s Office, i-presentar ang Official receipt kag kuha-on ang Certificate of Crop Damage.) Total Processing Time: 20 minutes (Excluding Queuing) | ECO
243 AVAILMENT OF CERTIFIED PALAY SEEDS SUBSIDY
ISSUING OFFICE: OFFICE OF THE CITY AGRICULTURIST
ABOUT THE SERVICE: As one of the frontline services under Food Security Program of the City, the City Government purchases certified palay seeds from accredited seed grower. One bag of certified palay seeds is weighing 40 kilos and costs PhP 1, 400 pesos/bag. The purchased certified palay seeds will be sold to qualified farmers in Bago City at PhP 700 pesos/bag. Making available quality certified palay seeds to farmers during the planting season at a very low cost is very helpful to them. This service is given to our farmer clienteles as an input assistance from the City Government aiming to increase production. Likewise, one of the requirements to avail the certified palay seeds, the farmer should also enroll with the Crop Insurance Program for the protection of their crops. This is a collaborative effort between the Province of Negros Occidental through the Office of the Provincial Agriculturist, the City Government of Bago through the Office of the City Agriculture and the Philippine Crop Insurance Corporation.
(Bilang tinugyan sang Food Security Program sang syudad sang Bago, ang local nga gobyerno nagbakal sang certified palay seeds sa lesensyado nga nagapatubas sang binhi. Ini pinahanginan nga naga bug-at sang 40 kilog kada sako kag nagabili sang PhP 1, 700.00. Ginabaligya ini sa mga mangunguma nga nagapuyo lang sa syudad sang Bago sa bili nga PhP700.00 ang kada sako. Ang pagbakal kag pagkuha sang binhi ginatuon sa tiyempo sang tigtalanom para magamit dayon sang mangunguma ang barato kag kalidad nga binhi para makabulig sa pagtaas sang patubas kag pagpadako sang kita o ginansya. Isa sang kinahanglanon sa pag-avail sang sini nga programa amo ang pagpasiguro sang mga pananom batok sa halit tuga sang kalamidad kag peste paagi sa pagenrol sa Crop Insurance Program nga gin himbunan kag gin patigayon sang Gobyerno Lokal sang Probinsya sang Negros Occidental kag syudad sang Bago kag sang Philippine Crop Insurance Corporation.)
FEE(S): . Farmer’s counterpart (50%) PhP 700.00 . LGU Subsidy (50%) PhP 700.00
REQUIREMENT(S): . Farmer’s name shall be in the list of the office master list of farmers . NIA Receipt or Land Title (If name is not found)
HOW AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Please visit the City 2 minutes Nancy C. Alipato Agriculture’s Office and ask if Teodoro L. Suerto, Jr. there are palay seeds available. Mirasol L. Coste Roberto T. Juarana, Jr. (Palihog magkadto sa City Nenita P. Alesna Agriculture’s Office kag Eduardo C. Malones mamangkot kun may binhi nga Agricultural Technologists pundo. Palihog maghulat samang gina-check sa masterlist ang ngalan sang mangunguma.)
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244 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 2. Payment 15 minutes Revenue Collection Clerk Please pay at the City Treasurer’s Office and official receipt.
(Palihog magbayad kag kuhaon ang imo issuance slip kag official receipt.) 3. Release of Palay Seeds 10 minutes Apolonio B. Mina III Please claim your Certified Palay Farm Worker II Seeds from our Farm Worker-in- Charge.
(Palihog kuha sang imo Certified Palay Seeds sa Farm Worker-in- Charge.) Total Processing Time: 27 minutes (Excluding Queuing)
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245 ISSUANCE OF FISHING LICENSE/PERMIT
ISSUING OFFICE: OFFICE OF THE CITY AGRICULTURIST
ABOUT THE SERVICE: Bago City marine water is the main source of livelihood of our fisher folks. The unregulated fishing activities contribute to the increase in fishing pressure which resulted to the decrease of fish stocks and eventually over fishing. The decrease trend of fish catches by the fishermen for the last 3 years with the size of the fish caught getting smaller, is an indicator of overfishing contributed by the unregulated fisheries. In this manner, the City, through the Office of the City Agriculture implemented the License/Permit, No Fishing Policy. Strict enforcement of pertinent laws and ordinances is undertaken to regulate fishing activities for sustainable resources so that livelihood to our fisher folks is not compromised.
(Ang nasakupan nga kadagatan sa baybayon sa syudad sang Bago amo ang ginapangabuhi-an sang mangingisda sa lugar. Ang pagpagusto ukon indi kontrolado nga mga hilikuton sa pagpangisda isa sa natalupangdan nga kabangdanan sa paglamgod sang dugang manggad sa baybayon. Isa sa basehan amo ang amat-amat nga pagnubo ukon pagdiutay sang panguha-on sang produkto sa dagat sang aton mga mangingisda sa sini nga panahon. Ini nagapakita lamang nga mas madamo ang nagapanguha sang mga produkto sa aton baybayon. Angot sa sini nga sitwasyon ang syudad sang Bago paagi sa Opisina sang City Agriculturist , nagdihon, nagpasar kag strikto nga nagapatuman sang isa ka ordinansa nga naga-saad nga ang wala lisensya ukon permiso sa pangisda indi pwede makalayag kag makapanguha sang produkto sa baybayon nga nasakupan sang Bago agod maamligad ang pangabuhi-an sang aton mangingisda.)
FEE(S):
FISHING LICENSE FISHING PERMIT (for resident fishermen) (for non-resident fishermen)
Fishing Boat Registration Fishing Boat License: PhP 300.00 1. Engine with 10 HP and below PhP 100.00 PhP 100.00 2. Engine with 11 HP to 20 HP PhP 200.00 PhP 200.00 3. Engine with 21 HP to 50 HP PhP 300.00 PhP 300.00 4. Engine with 51 HP and above PhP 500.00 PhP 500.00 Fishing Gear PhP 60.00 PhP 60.00 Sanitary PhP 50.00 PhP 50.00
REQUIREMENT(S):
FISHING LICENSE . Barangay Clearance . Community Tax Certificate (CEDULA)
FISHING PERMIT . Fishing license from LGU of origin . Community Tax Certificate (CEDULA)
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246 HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Secure and submit application and 5 minutes Mecio D. Lavesores. requirements to the City Agriculturist’s Office Lea D. Bimbao for evaluation and assessment and wait for the Aquacultural Technologists evaluation and approval/disapproval of the City Agriculturist.
(Palihog ipasa ang application kag requirements sa City Agriculturist’s Office para sa evaluation kag assessment. Palihog maghulat sang evaluation kag approval/disapproval sang City Agriculturist.) 2. Assessment of Fees 10 minutes Ma. Carmen Y. Lopez Please proceed to the License Division of the Revenue Collection Clerk II City Treasurer’s Office for the assessment of payment.
(Palihog magkadto sa License Division sang City Treasurer’s Office para sa assessment sang balayran.) 3. Visit the Office of Bureau of Fire 10 minutes Protection (BFP) for the issuance of Fire Safety Inspection Certificate (FSIC)
(Palihog magkadto sa opisina sang Bureau of Fire Protection (BFP) para sa pagkuha sang Fire Safety Inspection Certificate.) 4. Payment of Fees and Release of Permit 10 minutes Revenue Collection Clerk Please pay the assessed amount to the City Treasurer’s Office and wait for the release of Fishing License/Permit.
(Palihog magbayad sa City Treasurer’s Office kag maghulat sa release sang permit.) 5. Please proceed to the City Mayor’s Office 10 minutes Tricia Y. Matti Present the required documents and wait for HRMO IV/City Admininistrator- the issuance of your fishing license permit. . Designate
(Magkadto sa City Mayor’s Office kag ipakita ang mga dokumento nga kinahanglan kag hulaton ang napermahan nga fishing license ukon permit.) 6. Please return to the City Agriculturist 3 minutes Mecio D. Lavesores. Office Lea D. Bimbao Present the required documents for the Aquacultural Technologists
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247 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) assignment of the certificate number of the boat.
(Magbalik sa City Agriculturist Office upod ang mga dokumento nga kinahanglan para sa issuance sang imo Boat Certificate Number.) Total Processing Time: 48 minutes (Excluding Queuing)
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248 Office of the City Agriculturist PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Availment of Certified and Assigned PhP 750.00 30 minutes Hybrid Seeds Technologist (CS)
Assigned Issuance of Crop Failure 10 minutes PhP 30.00 Technologist
1 day (for Facilitate Seed Production Assigned submission to BPI LA None Certification Technologist Granja)
Assigned Home and Farm Visitation 2 hours None Technologist
Assigned Conduct Farmers Classes 2 hours None Technologist
Assigned Conduct Seminar / Training 1 – 3 days None Technologist
Assigned Extend Technical Assistance 1 hour None Technologist
Availment of fruit / Forest 15 minutes Nursery In-charge None Trees Seedlings
Assigned Availment of Vegetable Seeds 15 minutes None Technologist
Mangrove Propagules Aqua-cultural Per Local 3 days Facility Technologist Ordinance
Aqua-cultural Per Local Issuance of Fishing Permits 1 hour Technologist Ordinance
249 PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Issuance of Fishing Boat Aqua-cultural Per Local 1 hour Registration Technologist Ordinance
Bantay Dagat Activities Bantay Dagat Team None
Availment of Tilapia Aqua-cultural Per Local Fingerlings 1 hour Technologist Pricing (LGU/OPA/BFAR) Farmers Info Techno Services (FITS)(research 1 day FITS Officer None center)
Conduct Demo Farms / FFS 4 months Technical Staff None
Issuance of Negros First PhP 340.00 - Universal Comprehensive LGU 20 minutes NFUCIP In-charge Insurance Program PhP 500.00 - (NFUCIP) OPA Registry System for Basic PhP 50.00 Sector in Agriculture 10 minutes RSBSA In-charge ADSS PCIC (RSBSA)
ADSS – Accident and Dismemberment Security Scheme
250
Office for Veterinary Services
(OVS)
251 OFFICE FOR VETERINARY SERVICES
When you have a problem with the health of your animals or if there is a threat to human lives because of zoonoses, the office you must approach is the Office for Veterinary Services. Article 19 of R.A. 7160 or the Local Government Code mandates that this Office shall dedicate itself to the protection and preservation of animal and human health.
Your timely report to the Office for Veterinary Services is important for it may save your animal’s life or most especially human lives. Rest assured your request or complaints will be attended to within five minutes of your arrival in the Office.
Clientele: Backyard Livestock Raisers, Pet Owners, Poultry and Cattle Raisers, and other Animal Owners
Services Available:
1. Treatment of small and large animals infected with diseases Preventive Measures: . De-worming of livestocks . Anti-rabies immunization of dogs and cats . Hog cholera immunization for swine . Hemosept immunization for large animals . Poultry immunization 2. Inspection of carcasses butchered in slaughterhouses 3. Artificial insemination for large animals (carabao and cattle) 4. Artificial insemination for swine
Office Hours: 8:00am – 5:00pm
Contact Person : Dr. Martin Samuel Manuel E. Torres, City Veterinarian Telephone No. : (034) 4611-417 Office Location : Room 4, MYTMCCC
252 SLAUGHTERING OF ANIMALS
ISSUING OFFICE: OFFICE FOR VETERINARY SERVICES
ABOUT THE SERVICE:
The service ensures the protection of human and animal health against hazards and in particular the protection of:
1. Consumers against zoonotic diseases, meat borne infection, intoxication and hazards associated with residue from treatment or exposure of slaughtered animals. 2. Meat handlers against occupational zoonosis. 3. Livestock against the spread of infectious, intoxications and other diseases of socioeconomic importance as detectable at meat inspection and as consistent with the relevant animal health regulations. 4. Consumers and the meat processing industry against economic losses from meat of inferior quality or with abnormal properties.
(Ang ini nga serbisyo para sa pagproteksyon sa mga katawhan kag kasapatan sa ikaayong lawas kontra delikado nga balatian kag nagaprotekta para sa:
1. Mga bumalakal para indi sila malatnan sang balatian nga halin sa kasapatan, karne nga may infection, may bilin nga mga delikado nga bulong nga gina dapat sa mga sapat kag exposure sa mga naihaw na nga mga sapat. 2. Mga meat handlers kontra sa mga makalalaton nga balati-an. 3. Mga kasapatan kontra sa paglaton o paglapta sang mga balatian, makahililo kag iban pa nga mga importante kag delikado sa karne nga gina-inspeksyon kag ginapatuman sang regulasyon sang ikaayong lawas sang mga kasapatan. 4. Paglikaw ukon pagtapna sang kapirdihan sang mga consumer kag mga nagaproseso sang karne batok sa pigaw nga kalidad nga karne.)
FEE(S):
FOR MEAT DEALERS
CARABAO/ CATTLE HOGS PhP 131.00/head PhP 64.50/head 1.25/kg 1.25/kg
REQUIREMENT(S):
. Healthy Animals (Carabao, Cattle, Hogs) . Certificate of Ownership (for Carabao and Cattle) (Owners may secure this certificate at the City Treasurer’s Office or in this Office)
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253 HOW TO AVAIL OF THE SERVICE FOLLOW THESES STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Submit Requirements and bring the Within 5 hours Merlyn V. Lobrido animal between 1:00-9:00 PM a day before Meat Inspector III slaughter. Animals brought in for slaughter a day before Fretch G. Mellizo are subject for Ante Mortem Inspection (ocular Meat Inspector I and physical examination) done during resting period. Erolino A. Teodoro U.W. I– Poblacion Note: Fernando C. Semillano Animals that passed the examination will be U.W. I – DJLA brought in for slaughter the next day. Rejected animals or animals who did not pass the Renato C. Española inspection are returned to its owner/dealer with U.W. I - Ma-ao advice or referral. Sebastian S. Aunzo (Magpasa sang mga requirements kag dal- U.W. I - Poblacion on ang sapat isa ka adlaw antis ini paga- ihawon.
Note: Ang mga sapat nga nakapasar sa examination dapat pasudlon sa slaughter house para ihawon sa masunod nga adlaw. Ang mga sapat nga indi qualified kag wala makapasar sa inspection iga-uli sa tag iya/manog baligya nga may advice ukon referral.) 2. Delivery of carcasses to your 1 hour Wifredo P. Sanchez market stalls Driver I Please wait as we deliver your animal carcasses to your stalls.
(Palihog maghulat sa amon pagdeliver sang karne sa imo baligya-an.) 3. Payment of Fees 10 minutes Assigned Revenue Collection Clerk Please pay the service fees to the Revenue Collection Clerk assigned in the Slaughter House.
(Palihog magbayad sang service fees sa Revenue Collection Clerk nga na-assign sa Slaughter House.) Total Processing Time: 7 hours (Excluding Queuing)
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254 ANIMAL VACCINATION
ISSUING OFFICE: OFFICE FOR VETERINARY SERVICES
ABOUT THE SERVICE: This is to attend to the need of clients’ welfare and prevention of the disease of their animals which is available in our office. Only animals in good condition are qualified for vaccination.
(Ini amo ang pag-atipan sa kaayohan sang mga kliyente kag pagtapna, paglikaw sa mga balatian sang inyo nga kasapatan paagi sa pagbakuna. Ang amon opisina amo ang natalana sang pagpanghatag kag pagpatigayon sang pagpamakuna.)
Dog and cat Rabies Vaccine Carabao, Cattle, Goat and Sheep Hemorrhagic Vaccine Swine Hog Cholera Vaccine Poultry New Castle and Fowl Pox Vaccine FEE(S): . Rabies Vaccine P50.00/head . Hemorrhagic Vaccine None . Hog Cholera Vaccine None . New Castle and Fowl Pox Vaccine None
REQUIREMENT(S): . Clients request for vaccine. . Presence of animals (case to case basis). . Official Receipt of the animal (if payment is required)
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Visit and inquire about your needed 5 minutes Dr. Martin Samuel M. E. Torres animal vaccine City Veterinarian Visit us and request / inquire for your needed Merlyn V. Lobrido animal vaccine. Meat Inspector III Bernadette B. Tambanillo (Mag bisita kag mamangkot Clerk I sang kinahanglanon nga bakuna sa mga kasapatan.) 2. If you have your animal/pet with 10 minutes Dr. Martin Samuel M. E. Torres you, wait for initial evaluation of its health City Veterinarian condition and it will then be vaccinated. Merlyn V. Lobrido If animal/pet not available, vaccines will be Meat Inspector III given to the owner (fowls and hogs). Bernadette B. Tambanillo Clerk I (Kon dala mo ang imo sapat, maghulat sang pag-usisa sa kahimtangan sang sapat
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255 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) kon pwede siya mabakunahan. May mga bakuna nga indi kinahanglan dal on ang sapat (manok,baboy, karabaw kag baka).
3. Payment of Fees 10 minutes Revenue Collection Clerk Proceed to the City Treasurer’s Office and pay the required vaccination fee (for dogs and cats only.)
(Magkadto sa City Treasurer’s Office kag magbayad sang nagaka-igo nga balayran.) 4. Return to the City Veterinary Office 5 minutes Bernadette B. Tambanillo Present your Official Receipt and log in the Clerk I record book and claim Vaccination Certificate (dogs and cats only).
(Mag balik sa City Veterinary Office kag ipakita ang Official Receipt para malista sa record book para makuha ang Vaccination Certificate nga nagapamatuod nga nabukunahan ang imo ido o kuring.)
Total Processing Time: 30 minutes (Excluding Queuing)
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256 RELEASING OF IMPOUNDED DOGS
ISSUING OFFICE: OFFICE FOR VETERINARY SERVICES
ABOUT THE SERVICE:
This service is provided to clients whose dogs were caught by our Stray Dog Catcher roving on the streets, plazas, markets, school premises (both private and public), resorts and other places outside the house or fenced premises unaccompanied by the owner/possessor. All dogs caught are impounded within 3 days by our Stray Dog Catcher. Failure to redeem is subject for carnage provided under City Ordinance No. 2 Series of 2009 except for rabid dogs.
(Ini nga serbisyo ginahatag sa kliyente nga ang ila mga ido nadakpan sang amon Stray Dog Catcher nga nagalibot sa mga dalanon, plasa, tindahan, eskwelahan (publiko man ukon pribado) resorts kag iban pa nga mga lugar nga gwa sa kudal sang ila balay nga indi upod ang tag iya ukon manog bantay. Ang tanan nga ido nga madakpan gina impound sa tatlo ka adlaw sang amon Stray Dog Catcher.)
FEE(S): . 1st Offense PhP 200.00 . 2nd Offense PhP 400.00 . 3rd Offense PhP 600.00
REQUIREMENT(S):
For Pet Owners . Secure Official Receipt from Treasurer’s Office (for redemption). . Prior the release of your dog, submit for Anti–Rabies Immunization. HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Visit our Office and identify your 10 minutes Dr. Martin Samuel M. E. Torres impounded dog City Veterinarian Visit the Office to notify and identify that you will redeem your impounded dog. Bernadette B. Tambanillo Clerk I (Magkadto sa amon opisina kag kilalahon Dog Catcher ang imo ido nga nadakpan kag pabal-a ang opisina nga gawaron mo ini.) 2. Payment of Offense 10 minutes Revenue Collection Clerk Please Pay and secure Official Receipt from the City Treasurer’s Office.
(Palihog magbayad sang nagaka-igo nga balayran sa City Treasurer’s Office kag i- secure ang imo Official Receipt.)
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257 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 3. Redemption of Dog 15 minutes Dr. Martin Samuel M. E. Torres Return and present the Official Receipt to the City Veterinarian Office for Veterinary Services for redemption. Bernadette B. Tambanillo Clerk I (Palihog magbalik kag ipakita ang imo Official Receipt sa City Veterinary Services para magawad mo ang imo ido.) Total Processing Time: 35 minutes (Excluding Queuing)
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258 CONSULTATION, TREATMENT OF SMALL AND LARGE ANIMALS
ISSUING OFFICE: OFFICE FOR VETERINARY SERVICES ABOUT THE SERVICE: This service is given to clients requesting for the immediate consultation, treatment or medication of their sick animals. (Ini nga serbisyo ginahatag sa cliente nga naga pangabay sa immediate consultation, pag pabulong sang ila naga masakit nga mga kasapatan.) FEE(S): . None. However, medicines are purchased by clients if not available or supplied by the government. REQUIREMENT(S): . Client (owner of pet/animal) . Animal (optional) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Visit the Office together with your 10 minutes Dr. Martin Samuel M. E. Torres pet (optional) City Veterinarian A short interview will be conducted for history taking, initial evaluation, treatment and medication. (Magkadto sa City Veterinary Services upod ang imo hinuptanan/sapat para ma- interview tuhoy sa nabatyag sang sapat agud mabulong sang entsakto ukon matagaan sang nagakaigo nga resita.) 2. Kindly wait for the 10 minutes Dr. Martin Samuel M. E. Torres treatment/medication City Veterinarian Wait for treatment and medication of the sick Case to case basis animal and/or prescriptions. (Palihog maghulat para sa treatment ukon medication sang imo hinuptanan/sapat kag mamati sang mayo sa instruction sang resita.) 3. Kindly affix your signature at our 5 minutes Bernadette B. Tambanillo Veterinary Consultation Book Clerk I Kindly affix your signature at the Veterinary Consultation book for records purposes. (Palihog magpirma sa Veterinary Consultation Book.) Total Processing Time: 25 minutes (Excluding Queuing) | ECO
259 ARTIFICIAL INSEMINATION PROGRAM FOR LARGE ANIMALS (Carabao and Cattle) ISSUING OFFICE: OFFICE FOR VETERINARY SERVICES
ABOUT THE SERVICE: The Artificial Insemination (AI) Program aims to build the Carabao production initiatives of the local government of Bago City particularly in developing its technical expertise to produce superior breeds through AI. It hopes to achieve the following: . Genetically upgrade the native carabao for its draft power and advance its potential for milk. . Increase the carabao population in Bago City. . Increase productivity through reduction of production costs of farm inputs. . Reduce poverty incidence in the 24 barangays through job generation (1 calf produced is equivalent to 1 job created). . Improve the nutritional levels of children in the 24 barangays through carabaos milk feeding. This program is in partnership with the Philippine Carabao Center, La Carlota Stock Farm (PCC@LCSF), La Carlota City. The PCC provides the semen needed to inseminate the target animals, technical assistance and AI Paraphernalia. Female carabao and cattle of the farmers are the expected clients for this project.
(Ang artipisyal nga pag semilya nga programa nagahandom para sa pagpadako sang produksyon sang karabaw nga inisyatibo sang local government sang Bago City ilabi nagid sa pagtubo sang teknolohiya nga eksperto para makaganar sang mataas nga lahi paagi sa artipisyal nga pagsemilya. Ini nagahangad nga malab-ot ang mga masunod: . Isa ka pamaagi para mapataas ang kalidad sang bisaya nga karabaw para sa iya nga pwersa kag madasig nga makaganar sang gatas. . Pag-increase sang kadamuon sang karabaw sa siyudad sang Bago. . Pag-increase ang produkto paagi sa pagbuhin sang bili sang produkto nga ginagamit sa panguma. . Pagbuhin sang kapigaduhon nga naga kalatabo sa 24 ka barangay paagi sa paghatag sang trabaho (isa ka bata sang karabaw parehas sa isa ka ubra nga mahimo). . Ga improbar sang ika ayong lawas sang mga kabataan sang 24 ka barangays paagi sa gatas sang karabaw nga gina pa inom.
Ini nga programa gina updan sang Philippine Carabao Center, sa La Carlota Stock Farm (PCC@LCSF),Syudad sang La Carlota. Ang Philippine Carabao Center amu ang naga hatag sang semilya nga kinahanglanon para sa pag semilya sa dalagko nga kasapatan, teknolohiya nga pagbulig kag mga galamiton sa pag semilya.)
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260 FEE(S): . None REQUIREMENT(S): . Caracows and cows must be 3 years of age with an average weight of 280 kilograms. . Caracows and cows must be physically healthy showing no signs of illness. . Exhibit signs of heat, e.g., swelling and reddening of the vulva, clear mucus discharges, restlessness, and frequent urination. HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Visit the Office or Contact the 5 minutes Mary Grace V. Morales Artificial Insemination Technician and Artificial Insemination Technician Request for the Service Visit the City Veterinary Services Artificial Insemination Technicians requesting for said service.
(Magkadto sa City Veterinary Office kag mag-request sang service sang Artificial Insemination Technicians.) 2. Prepare Caracows/Cows for onsite 20 minutes Mary Grace V. Morales evaluation and insemination Artificial Insemination Technician Our Artificial Insemination Technicians will personally visit your caracows for evaluation and preparation for eventual insemination.
(Ang amon technicians magakadto kag magabisita sa inyo babayi nga karabaw para sa evaluation kag magapreparar para sa semilya nga gamiton.) 3. Issuance of Official Document from 5 minutes Philippine Carabao Center After insemination, our technicians will give you an official document from Philippine Carabao Center for records purposes.
(Pagkatapos magsemilya sang inyo carabao o baka, ang technician magahatag sang official document halin sa Philippine Carabao Center.) Total Processing Time: 30 minutes (Excluding Queuing)
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261 Office for Veterinary Services PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF
Consult and treat small and Dr. Martin Samuel M. E. large animals infected with 10 mins. Torres / Ms. Merly V. None disease Lobrido / Vaccinator
Dr. Martin Samuel M. E. Anti-rabies Immunization 5 minutes Torres / Merly V. Lobrido PhP 50.00 for dogs and cats / Vaccinator
Dr. Martin Samuel M. E. Hemosept Immunization 30 minutes Torres / Noe S. Noble None for large animals / AI Technician
Dr. Martin Samuel M. E. Deworming for all 10 minutes Torres / Mr. Noe S. Noble None livestocks / AI Technician
Dr. Martin Samuel M. E. hogs - PhP 64.50/head, Inspection of Carcasses, 1 hour Torres / Merlyn V. Lobrido carabao & cattle – PhP Butcher at Slaughterhouse / Mary Grace V. Morales 131.00/head Erolino Teodoro - Poblacion Fernando Semillano - DJA hogs – PhP 64.50/kg, Butcher animals in 1 hour Renato Española - carabao & cattle – slaughterhouse Ma-ao PhP 131.00/head Sebastian S. Aunzo - Poblacion Reply / accommodate Ms. Bernadette B. walk-in / phone inquiries 5 minutes None Tambanillo about Veterinary Office
Retrieval of requested Ms. Bernadette B. 5 minutes None documents Tambanillo
Artificial Insemination for Mary Grace V. Morales / 10 minutes None Large Animals A.I. Technician
Monitor & control animal 1 day, case to case Dr. Martin Samuel M. E. diseases that may enter our None basis Torres / Merlyn V. Lobrido territory
262
City Cooperative Office
(CCO)
263 CITY COOPERATIVE OFFICE
The City Cooperative Office was created pursuant to the provisions of Rule XVII, Article 116 of the Rules and Regulations Implementing the Local Government Code while the Technology and Livelihood Development Center was created pursuant to Section 16 of the Code and our local Executive Order No. 18, series of 1999. Recently, the Bago City Training Center was created as per SP Resolution No. 09-107 Series of 2009.
The provision mandates the Local Government Units to exercise powers and discharge such other functions and responsibilities as are necessary appropriate or incidental to efficient and effective governance by providing their constituents the basic services and facilities. In the interest of service efficiency and economy the functions of these offices were consolidated.
The task of the office is to strengthen the community to play a more positive role in its own development – which is a long standing policy of the City Government of Bago. One where this capability building goal can be carried out is in the field of technology, livelihood, cooperative and enterprise development, which is clearly a major solution to unemployment plaguing even in our rural communities.
It is in this perspective therefore, that the City Government through the above mentioned offices has designed programs for countryside economic empowerment and development in order to promote employment and market- driven technologies that could generate opportunities, particularly for the marginalized sectors.
Clientele: Existing Cooperatives, Groups wanting to put up a Cooperative, Groups seeking help to acquire gainful skills and crafts
Services Available:
Cooperative Organization and Management Capability-building for cooperative, leadership and productivity formation Assistance and Facilitation of CDA Registration Livelihood Assistance and Training through the Technology and Livelihood Development Center (TLDC) Research and Planning Advocacy and social mobilization Techno-video showing/Cine-TLDC/Technology on Wheels Techno-library services
264 Technology transfer/Livelihood Skills Trainings Product Development, Costing and Pricing, Packaging and Labeling Product Promotion, Marketing and Networking Livelihood/Enterprise Development and Management Technical-Vocational Education and Training Facilitation of programs/projects of partner agencies (TESDA,DTI,DOLE, DOST, LBP, NOTLDC, etc.)
Office Hours: 8:00am – 5:00pm
Contact Person : Dr. Felicitas S. Acosido, City Cooperative Officer Telephone No. : 0917-328-8941 Office Location : Rafael M. Salas Avenue (National Highway) Barangay Balingasag, Bago City
265 AVAILMENT OF TECHNICAL ASSISTANCE IN ORGANIZING COOPERATIVE
ISSUING OFFICE: CITY COOPERATIVE OFFICE / TECHNOLOGY & LIVELIHOOD DEVELOPMENT CENTER
ABOUT THE SERVICE:
Organization of cooperatives requires certain processes to ensure a solid cooperative foundation. In order for the requesting group to fully comply with the requirements, Technical Support is provided by the City Cooperative Office.
(Ang pagtukod sang kooperatiba nagakinahanglan sang pat-od nga mga pa-agi para mapasiguro nga mabaskog ang palatukoran sang kooperatiba. Agud nga mapadasig ang paghikot sang mga kinahanglanon, ang City Cooperative Office nagahatag sang nagaka-angay nga bulig-teknikal agud mapatigayon ini.)
FEE(S):
. None
REQUIREMENT(S):
. Minimum of 20 prospective members.
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit the Office and inquire the 20 minutes Dr. Felicitas S. Acosido needed Services CCO/TLDC Manager Visit the office and inquire the needed services and agree on the schedule of Cooperative Charlito S. Suyod CDS II Orientation. Submit written request for orientation.
(Magbisita sa opisina kag magpamangkot parti sa gina kinahanglan nga serbisyo kag magtalana sang petsa para sa orientation. Magpasa sang written request para sa orientation.) 2. Attend Coop Orientation ½ day Dr. Felicitas S. Acosido Attend Orientation and agree on the schedule CCO/TLDC Manager of Pre-Membership Education Seminar (PMES). Charlito S. Suyod Submit written request for PMES. CDS II
(Magtambung sa Cooperative Orientation kag magtalana sang petsa para sa Pre- Membership Education Seminar. Magpasa sang written request para sa PMES.)
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266 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 3. Attend PMES 2 days Dr. Felicitas S. Acosido Attend Scheduled PMES. CCO/TLDC Manager
(Magtambung sa Pre-Membership Charlito S. Suyod CDS II Education Seminar. (Mag-pamangkot kon may ara nga indi ma-intiendihan.)) 4. Submit complete registration 30 minutes Dr. Felicitas S. Acosido documents for evaluation and registration CCO/TLDC Manager Comply required documents needed for CDA registration and submit for evaluation. If found Charlito S. Suyod CDS II complete, proceed to CDA for coop registration.
(Ipasa ang kompleto nga mga dokumento para ma-evaluate. Magkadto sa CDA para magpa-rehistro.) Total Processing Time: 3 days (Excluding Queuing)
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267 AVAILMENT OF CAPACITY-BUILDING TRAINING FOR COOPERATIVES
ISSUING OFFICE: CITY COOPERATIVE OFFICE / TECHNOLOGY & LIVELIHOOD DEVELOPMENT CENTER
ABOUT THE SERVICE:
To ensure the successful operation of cooperatives officers are required to undergo necessary training that contains the minimum requirements as prescribed by the Cooperative Development Authority. These trainings are aimed at enhancing the knowledge, skills and abilities of cooperative officers in performing their roles and responsibilities in the management of the affairs of the cooperative. The training/s are conducted in a venue most accessible to the requesting cooperative.
(Para mapasiguro ang madinalag-on nga operasyon sang kooperatiba, ang mga opisyales kinahanglan nga magpaidalom sa mga kinahanglanon nga training nga may minimum requirements suno sa pagsulundan sang CDA. Ini nga mga paghanas para sa pagpasanyog sang ihibalo, kaalam kag abilidad sang mga opisyales sang kooperatiba sa pagtuman sang ila mga hilikoton kag responsibilidad sa pagdumala sang kooperatiba. Ang mga paghanas gina-hiwat sa lugar nga pinaka-mahapos kadtu-an sang requesting cooperative.) FEE(S):
. None REQUIREMENT(S):
. Registered Cooperatives
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Submit letter request, inquire and 15 minutes Dr. Felicitas S. Acosido discuss the needed services, and agree on the CCO/TLDC Manager schedule of training. Charlito S. Suyod CDS II (Mag-pasa sang request, mamangkot nahanungod sa kinahanglan nga serbisyo kag ma-schedule ang petsa sang training.) 2. Attend Training Proper Attend the Duration will depend on Dr. Felicitas S. Acosido specific training you requested. the type of training. CCO/TLDC Manager or (Magtambung sa gin-schedule nga Charlito S. Suyod CDS II training.) Total Processing Time: (Excluding Queuing)
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268 AVAILMENT OF LIVELIHOOD SKILLS TRAINING
ISSUING OFFICE: CITY COOPERATIVE OFFICE / TECHNOLOGY & LIVELIHOOD DEVELOPMENT CENTER ABOUT THE SERVICE:
The community-based skills training is aimed to establish, develop, strengthen and sustain community-based enterprise in the barangays by developing and enhancing entrepreneurial skills and capabilities.
The trainings are conducted in the center and / or on-site based on the training requested by the clients. (Ini nga community-based skill training, nagatuyo sa pag-establish, pagpauswag, pagpabakod kag pagsakdag sang community-based nga negosyo sa mga kabarangayan pa-agi sa pagpa-uswag kag pag-hanas sang mga abilidad kag kapabilidad sa pag-negosyo.) FEE(S) . None REQUIREMENT(S): . Individuals, group or association. HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Inquire 10 minutes Dr. Felicitas S. Acosido Inquire and discuss the needed assistance CCO/TLDC Manager from the personnel-in-charge. Rechie L. Grande (Magpamangkot nahanungod sa gina- Electrical Inspector II/Trainer kinahanglan nga serbisyo.) Jessa Joy G. Paras Clerk I 2. Attend Training Needs Assessment 4 hours Dr. Felicitas S. Acosido This is to further determine the type of training CCO/TLDC Manager your group or association needs. Rechie L. Grande Electrical Inspector II/Trainer You will be notified for the schedule of training. Jessa Joy G. Paras (Mag-tambong sa Training Needs Clerk I Assessment para pabal-an kon ano nga klase sang training ang gina-kinahanglan sang inyo nga grupo. Pahibal-on ikaw sang natalana nga adlaw sang training.) 3. Attend Livelihood Skills Training Duration will depend on the type of training (Magtambung sa Livelihood Skills requested Training.) Total Processing Time: (Excluding Queuing)
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269 AVAILMENT OF TECHNICAL-VOCATIONAL EDUCATION and TRAINING (TVET)
ISSUING OFFICE: CITY COOPERATIVE OFFICE / TECHNOLOGY & LIVELIHOOD DEVELOPMENT CENTER ABOUT THE SERVICE: This service is extended to enhance the knowledge, skills, and capacities of local residents in accordance with the competency standards. Trainings and competency assessments are conducted in the center. (Ini nga serbisyo gina patigayon para mapasanyog ang ihibalo, abilidad kag kapabilidad sang mga lokal nga pumoloyo suno sa competency standards. Ang mga trainings kag competency assessments ginahiwat sa opisina ukon sa TESDA.)
Note: If there are no trainings available, kindly register your name in our log book for future training reference.
FEE(S): . None
REQUIREMENT(S):
. NCAE . NSO issued Birth Certificate . 18-35 years old . Brgy. Clearance . Report card with average of 80% and above/Transcript of Record . High School Diploma . Income Tax Return (ITR) or Certificate of Tax Exemption of Parents issued by BIR
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit our Office and inquire of any 10 minutes Dr. Felicitas S. Acosido available trainings. CCO/TLDC Manager
(Magkadto sa Opisina kag mamangkot Rechie L. Grande nahanungod sa mga tech-voc courses.) Electrical Inspector II/Trainer With Available Training/s: 5 minutes Rechie L. Grande 2. Fill-in Manpower Profile Electrical Inspector II/Trainer Fill-in the manpower profile to register and schedule for a qualifying exam. Jessa Joy G. Paras Clerk I (Sulatan sang sabat ang manpower profile form agud marehistro kag makapa- schedule sa qualifying exam.) 3. Take the qualifying Exam as per 2 hours Rechie L. Grande schedule Electrical Inspector II/Trainer You will be notified of the result together with the date of the training (if qualified). Charlito S. Suyod CDS II
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270 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) (Magkuha sang natalana nga qualifying exam. Kon makapasar, ikaw paga-abisohan Jessa Joy G. Paras sang petsa sang training.) Clerk I 4. Submit Requirements Rechie L. Grande Electrical Inspector II/Trainer (Ipasa ang kumpleto nga mga kinahanglanon nga dokumento.) Jessa Joy G. Paras Clerk I 5. Attend TVET Duration will depend Rechie L. Grande Attend TVE Training proper. on enrolled tech-voc Electrical Inspector II/Trainer training. (Magtambung sa TVET training.) 6. Get Competency Assessment with Rechie L. Grande TESDA Electrical Inspector II/Trainer After completion of TVET Training, get Jessa Joy G. Paras Competency Assessment with TESDA. Clerk I
(Pagkatapos makompleto ang training, mahimo ka na makakuha sang Competency Assessment sa TESDA.) 7. You will be notified of the result of Rechie L. Grande your Competency Assessment Electrical Inspector II/Trainer
(Ikaw paga-abisuhan sa resulta sang Jessa Joy G. Paras TESDA Competency Assessment.) Clerk I Total Processing Time: 3 hours (Excluding Queuing)
Note: Once your TESDA Competency Assessment result is released and you are rated to be competent, you may now start processing your NC Certificate with TESDA Provincial Office in Talisay City.
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271 AVAILMENT OF TECHNICAL ASSISTANCE ON PRODUCT DEVELOPMENT (Product Costing, Pricing, Packaging and Labeling)
ISSUING OFFICE: CITY COOPERATIVE OFFICE / TECHNOLOGY & LIVELIHOOD DEVELOPMENT CENTER
ABOUT THE SERVICE:
Product enhancement and development are extended to local entrepreneurs for their products to be more marketable and competitive. New designs are introduced based on market trends and demands.
This service is offered in the center and on-site as per request of the client and based on the kind of products they produce and training they request.
(Ang pagpasanyog kag pagpauswag sang produkto, ginahatag sa mga lokal nga mga producers para ang ila nga mga produkto mangin mas mahapos ibaligya kag makabato sa kompetisyon. Gina-tudlo kag gina-pakilala ang mga bag-o nga desenyo nga nabasi sa kinahanglanon kag istilo sang mga bumalakal.
Ini nga serbisyo, basi sa sahi sang paghanas, gina-patigayon sa sentro ukon sa lugar kon diin nahamtang ang kliyente.) FEE(S):
. None
REQUIREMENT(S): . Sample Products HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit our Office and present product 2 hours Dr. Felicitas S. Acosido Visit this Office and present products for CCO/LTDC Manager evaluation, critiquing and enhancement. Rechie L. Grande (Magkadto sa opisina kag i-pakita ang Electrical Inspector II/Trainer produkto para ma-lantaw, mahatagan Charlito S. Suyod rekomendasyon kag mapanami pa gid.) CDS II
Jessa Joy G. Paras Clerk I 2. Market Linkages Time may depend on Dr. Felicitas S. Acosido Your Product will be presented to other the client and CCO/TLDC Manager linkages or agencies for product promotion and agencies concern Charlito S. Suyod marketing. CDS II (Ang imo produkto ipa-kilala sa iban nga Rechie L. Grande mga ahensya para ma-promote kag ma- Electrical Inspector II/Trainer baligya.) Total Processing Time: 2 hours (Excluding Queuing)
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272 City Cooperative Office
PERFORMANCE PLEDGE
PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF Research and Planning
- Update City Profile/data base on 1 day per Dr. Felicitas S. Acosido, cooperatives/associations/local coop/association Charlito S. Suyod, entrepreneurs /entrepreneur Rechie L. Grande
½ – 1 day Dr. Felicitas S. Acosido, - Consultative meetings with None coops/associations/local Charlito S. Suyod, entrepreneurs/exporters Rechie L. Grande
- Conduct mid-year and year-end 1 day Dr. Felicitas S. Acosido, assessment and planning workshops Charlito S. Suyod Advocacy and Social Mobilization
- Answering of queries 10 minutes
- Conduct IEC activities (techno-video showing, business counseling, one-on- 1 day per activity Dr. Felicitas S. Acosido, one coaching, forum and focus group Charlito S. Suyod, None discussion) Rechie L. Grande
- Link-up with GOs and NGOs for financial and technical assistance 1 day
Organizing
- Answering of queries 10 minutes
- Conduct site visits/validation of 1 day request
- Conduct cooperative orientation ½ day Dr. Felicitas S. Acosido, None - Conduct Pre-Membership Education 2 days Charlito S. Suyod Seminar
- Renders assistance in complying CDA 1 day registration documents
- Evaluates documents and recommends 30 minutes registration to CDA
273 PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF Capability Building/Leadership and Productivity Formation - Answering of queries 10 minutes Dr. Felicitas S. Acosido, Charlito S. Suyod, Rechie L. Grande
- Conduct cooperative development and management trainings based on client’s needs
. Coop operation and business 2 days Dr. Felicitas S. Acosido, management Charlito S. Suyod . Basic accounting and bookkeeping 3 days None seminar . Values orientation and team building 2 days . Leadership 2 days . Credit and collection management 2 days . Basic auditing system 2 days . Financial management 2 days . Coop performance review 2 days . Organizational development 2 days management . Strategic planning workshop 2 days . Assessment and planning workshop 2 days - Conduct of livelihood and enterprise development and management training and assistance based on the client’s needs:
. Answering of queries 10 minutes . Training needs assessment/ 1 day environmental scanning
. Technology transfer on food, 3– 7 days personal accessories, home furnishing, garment and gifts , toys and novelty items Dr. Felicitas S. Acosido, Charlito S. Suyod, None . Design clinics and consultancy 1 day Rechie L. Grande . One-on-one coaching ½ day . Business counseling ½ day . Product packaging and labeling 1 day . Product development 2 days . Marketing strategies 2 days . Product costing and pricing 1 day . Entrepreneurship and enterprise 2 days development . Marketing and linkaging As the need arises (Trade Fair participation and exporter/local buyers network)
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SERVICES PROCESSING ACCOUNTABLE FEES TIME STAFF
- Conduct of technical-vocational education and training
- Answering of queries 10 minutes
. Administer qualifying/entrance 2 hours Dr. Felicitas S. Acosido, exams Rechie L. Grande, Jessa Joy G. Paras . Evaluates documents 20 mins./applicant
. Register applicants (TVET program) 15 mins./applicant
None . Conduct offered courses Duration depends - Masonry on enrolled TVET - Welding - Other courses accredited by TESDA
. Assist/facilitate conduct of 1 day per batch competency assessment . Network with TESDA,POEA and other government and recruitment agencies for employment opportunities of National (As the need Competency holders (local and arises) overseas employment) Basic Services Facilitation
- Answering of queries 10 minutes - Refer client’s needs to other ½ day GO’s/NGOs for technical and financial assistance - Facilitate other CBTED and other 1 - 2 days TESDA Program Dr. Felicitas S. Acosido, - Facilitate DTI, DOLE, DOST, LBP 1 - 2 days Charlito S. Suyod, and other partner agencies’ Rechie L. Grande, None program Jessa Joy G. Paras - Facilitate needs of participants to 1 - 2 days the Pana-ad Skills Competition - Facilitate entrepreneurs/ 2 - 3 days contestants’ needs to the Pana-ad Best Product Search 1 - 2 days - Facilitate market networks of local producers/small entrepreneurs
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PROCESSING ACCOUNTABLE SERVICES FEES TIME STAFF Monitoring and Evaluation
- Conduct field visits, validate 1 day per coop reports/concerns
- Conduct cooperative development ½ - 1 day per council meetings meeting Dr. Felicitas S. Acosido,
½ - 1 day per Charlito S. Suyod, None - Attend/facilitate primary Jessa Joy G. Paras cooperative meetings meeting
- Conduct assessment and planning 1–2 days per workshops for the council and workshop primary coops
Administrative Services
- Answering of queries 10 minutes - Retrieval of clients’ requested 15 minutes documents 1 day Dr. Felicitas S. Acosido, - Facilitate/provide clients’ needed Charlito S. Suyod, None documents ½ - 1 day Jessa Joy G. Paras - Acts as secretariat of the City Cooperative Development Council - Prepare Project Proposals 1 - 2 days
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Office of the City Mayor (Tourism Affairs Office) (CMO-TAO)
277 BOOKING AND USE OF RESORT FACILITIES
ISSUING OFFICE: TOURISM AFFAIRS SECTION – CITY MAYOR’S OFFICE
ABOUT THE SERVICE This service is for individuals or groups who want to use or rent government-owned and managed resort facilities or museum for outings and other functions.
(Ini nga serbisyo para sa mga indibidual o grupo nga gusto mag-usar o mag-renta sang mga facilities sang resort nga gina panag-iyahan sang gobyerno lokal kag gina dumalahan nga mga resort kag iya facilities, museo para sa mga pag panglugayawan kag iban pa nga kinahanglanon.)
FEE(S): . BUENOS AIRES MOUNTAIN RESORT RATES . RAFAEL SALAS PARK & NATURE CENTER RATES . KIPOT SUMMER RESORT RATES . BALAY NI TAN JUAN COMMUNITY MUSEUM RATES
REQUIREMENT(S): . Valid ID . Student/Senior Citizens’ ID for Discount . Official Receipt
HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) 1. Visit or Call our Office for Booking 10 minutes Ana Freida C. Mayores Visit Tourism Affairs Section to schedule the Senior Tourism Operations Officer use of resort facilities or museum and wait for Or Booking in charge of the Day your booking slip.
(Magkadto o magtawag sa Tourism Affairs Section para magpa-schedule sang pag gamit sang facilities sang resort o museo kag mag hulat nga mahatagan sang booking slip.) 2. Payment of Reservation Fee 10 minutes Revenue Collection Clerk II Pay at least fifty percent (50%) down payment of the confirmed booking at the City Treasurer’s Office.
(Mag bayad sang 50% nga downpayment sa City Treasurer’s Office.) 3. At the Resort/Museum 10 minutes Front Desk In-Charge on Duty Present Official Receipt at the Front Desk of the Resort/Museum on the scheduled date of use/visit and pay the balance.
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278 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga pa-agi) (Kalawigon) (Magkadto kay) (Ipakita ang official receipt sa Front Desk sang Resort/Museo sa adlaw sang inyu pagkadto o pagbisita kag bayaran ang nabilin nga balayran.) Total Processing Time: 30 minutes
(*For weekend and walk-in clients, bookings should be directly coordinated with the front desk of the resort and subject to the availability of the facility.) (Excluding Queuing)
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Office of the City Mayor (City Investment Promotion Center) (CMO-CIPC)
280 AVAILING THE INVESTMENT INCENTIVES IN BAO CITY
ISSUING OFFICE: CITY MAYORS OFFICE - CITY INVESTMENT PROMOTION CENTER:
CLIENTELE - PROSPECTIVE BUSINESS ENTREPRENEURS WHO INTENDS TO INVEST OR PUT UP BUSINESS IN THE CITY OF BAGO AND AVAIL OF THE INVESTMENT INCENTIVES BEING OFFERED BY THE CITY OF BAGO UNDER THE BAGO CITY INVESTMENT CODE 0F 2002; and
(Ang mga negosyante nga luyag mag-butang sang negosyo sa syudad sang Bago kag mag-ambit sang mga prebilihiyo nga gina hatag sang syudad sang Bago sa idalom sang “Bago City Investment Code”.) Kag
- BUSINESS ENTPREPRENEURS IN THE CITY OF BAGO WHO INTENDS TO AVAIL OF THE INVESTMENT INCENTIVES OFFERED BY THE CITY OF BAGO.
(Ang mga negosyante sa syudad sang Bago nga luyag man mag-ambit sang mga prebilihiyo nga gina hatag sang syudad sang Bago sa idalom sang “Bago City Investment Code of 2002”)
SERVICES AVAILABLE: * Provides Technical Assistance to prospective business applicants and answer their queries (Naga hatag o naga pa intyende sa mga nag kalian-lain nga mga papeles nga gina kinhanglan para sa pag tukod sang bag o nga negosyo sa mga luyag mag negosyo) * Receives /evaluates applications for availment of incentives under the Bago City Investment Code of 2002 by firms/business establishments.
(Naga baton kag naga-evaluate sang mga applications o papeles para sa pag-ambit sang mga pribilihiyo nga ginahatag sa idalom sang “Bago City Investment Code of 2002”)
* Facilitate for the issuance of business permits of registered eligible enterprise (Naga patigayon sa pag hatag sang permiso sa mga eligible enterprise )
* Establish business linkages and net working * Conduct/coordinate business forum/economic briefing
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281 FEE(S): Filing and registration fees for business enterprise are as follows: Filing Fee: Small Scale Enterprises PhP 2,000.00 Medium Scale Enterprises PhP 5,000.00 Large Scale Enterprises PhP 10,000.00
Registration Fee: (upon approval of the availment of investment incentive) CAPITALIZATION REGISTRATION FEES * Php 1,500,000.00 to Php 6,000,000.00 Php 10,000.00 * Over Php 6,000,000.00 to Php 10,500,000.00 Php 12,500.00 * Over Php 10,500,000.00 to Php 15,000,000.00 Php 15,000.00 * Over Php 15,000,000.00 to Php 30,000,000.00 Php 17,500.00 * Over Php 30,000,000.00 to Php 45,000,000.00 Php 20,000.00 * Over Php 45,000,000.00 to Php 60,000,000.00 Php 22,500.00 * Over Php 60,000,000.00 Php 25,000.00
REQUIREMENT(S): A – FOR THOSE AVAILING OF THE INVESTMENT INCENTIVES UNDER THE BAGO CITY INVESTMENT CODE Requirements common to Single Proprietorship, Partnership, Joint Ventures, Corporations and Cooperatives: 1. Three (3) copies of complete application form available at the Investment Promotion Center 2. Business Plan of the Proposed investment, forms available at the Investment Promotion Center 3. A certified true copy of the Certificate of Business Registration with either the Securities & Exchange Commission (SEC), Cooperative Development Authority (CDA), the Department of Trade & Industry (DTI) or other government registering agencies. 4. A Certification from the City Treasurer’s Office that the applicant has no outstanding obligation with the City 5. Certification of Registration if enjoying incentives under the National Laws Additional Requirements for Partnership, Corporations, Cooperatives and Joint Ventures: 1. Authority from the Partnership or Board of directors to file application. 2. Partnership or Incorporation documents 3. Cooperative Development Authority documents in the case of cooperatives. | ECO
282 B –TECHNICAL ASSISTANCE PROVIDED FOR THOSE APPLYING FOR A NEW BUSINESS PERMIT TO OPERATE IN THE CITY OF BAGO: 1. Issue requirements needed from the various departments/agencies 2. Informs applicants to be back after completing the required documents and submit them to the BPLO for assessment and payment of the required fees.
HOW TO AVAIL OF THE SERVICE:
FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Submit application with complete 10 minutes Ma. Fe N. Villar requirements Project Development Officer III Submission of duly accomplished application (Investment Promotion Center) form with complete requirements.
(Ipasa ang application nga may upod nga kompleto nga requirements.) 2. Payment of filing Fee 10 minutes Revenue Collection Clerk Please pay filing fee at the City Treasurer’s Office.
(Magbayad sang nagakaigo nga balayran sa City Treasurer’s Office.) 3. Please return to the Investment and 5 days Ma. Fe N. Villar Promotion Center present filing fee and wait Project Development Officer III for the result of evaluation (Investment Promotion Center) Please wait for the evaluation, approval/disapproval of the application by the Investment Board. (Applicant will be notified of the result)
(Ipakita ang resibo nga gin bayaran sa Investment Promotion Center kag mag hulat sang 5 ka adlaw sa pag approve o disapprove sang imo application. ) 4. Payment of Registration Fee 10 minutes Revenue Collection Clerk Pay Registration Fee at the City Treasurer’s Office (For Approved Applications)
(Kon approved ang application, magbayad sa City Treasurer’s Office sang Registration Fee.)
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283 FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 5. Return to the Investment Promotions 10 minutes Ma. Fe N. Villar Center for Release of Certificate of Project Development Officer III Registration (Investment Promotion Center) Please return to this Office, present official receipt and kindly wait for the release of Certificate of Registration.
(Ihatag balik sa Investment Promotions Center, ipakita ang official receipt kag maghulat sang pag-release sang Certificate of Registration.) Total Processing Time: 11 days (Excluding Queuing)
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284 B. TECHNICAL ASSISTANCE PROVIDED FOR THOSE APPLYING FOR BUSINESS PERMIT TO OPERATE IN THE CITY OF BAGO ISSUING OFFICE: CITY MAYOR’S OFFICE - INVESTMENT PROMOTION CENTER
ABOUT THE SERVICE:
This service is being availed of by the entrepreneurs, businessmen and prospective entrepreneurs who wish to apply for a business permit to operate in the City of Bago. (Ang ini nga serbisyo gina avail sang mga negosyante, businessmen kag sang mga gusto mag negosyo nga naga apply mag kuha sang business permit para ka-operate sa sayudad sang Bago.) FEE(S): FEE(S): . None REQUIREMENT(S): . Community Tax Certificate (Cedula) . Business clearance from the Barangay where the Business is Located . Business name registration issued by DTI
HOW TO AVAIL OF THE SERVICE
FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH (Sunda ang ini nga paagi) (Kalawigon) (Magkadto kay) 1. Visit the Investment Promotion Center 10 minutes Mrs. Ma. Fe N. Villar for the list of requirements in getting a PDO III/LEIPO Business Permit. Investment Promotion Center
(Magbisita sa Investment Promotions Center para makakuha sang lista sang mga requirements sa pagkuha sa Business Permit.) 2. Get application form to be accomplished 5 minutes Mrs. Ma. Fe N. Villar and submit it together with the required PDO III/LEIPO documents to the Business Permit and Investment Promotion Center Licensing Office (BPLO) for assessment and payment of business permit
(Magkuha sang application form, i-fill-up-an kag ipasa upod sang mga required nga papeles sa Business Permit and Licensing Office (BPLO) para sa assessment kag bayad sang business permit.) Total Processing Time: 15 minutes
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Contact Us City Planning and Development Office Office of the City Mayor Engr. Edwin V. de Nicolas Mayor Nicholas M. Yulo CPDC City Mayor (034)461-0271 / (034) 454-0588 (034) 461-0164 / (034) 461-0199 (telefax) [email protected], [email protected], [email protected] [email protected]
City Administrator’s Office General Services Office Tricia Y. Matti Engr. Leo L. Pahilanga HRMO IV/ City Administrator- Designate General Services Officer-Designate (034) 461-0807 / (034) 454-0435 (034)461-1160 [email protected] [email protected]
Office of the City Accountant City Health Office Ruby V. Abellar Dr. Ferdinand Ramon M. Mayoga City Accountant City Health Officer (034) 461-0352 (034)461-0118 [email protected], [email protected] / [email protected] [email protected] City Legal Office City Agriculture Office Atty. Aaron R. Lirazan Carlito D. Indencia City Legal Officer City Agriculturist (034)461-0290 (034) 461-0649 [email protected] [email protected] Local Civil Registrar City Assessor’s Office Rebecca C. Espende Engr. Ranier Martin G. Villanueva City Local Registrar City Assessor (034)461-0861 (034)461-0133 inquire_bagolcr.gov.ph / [email protected]
Bago City Hospital Office of the Sangguniang Panlungsod Dr. Allan N. Abayon Vicente D. Mesias Office-In-Charge- Bago City Hospital SEMS IV / City Secretary-Designate (034)461-0553 / (034)461-0552 (034)461-1057 / (034)461-0172 (telefax) [email protected] [email protected]
City Budget and Management Office City Social Services and Development Office Ernesto E. Varrera Ma. Elena Y. Millevo City Budget Officer City Social Welfare and Development Officer (034) 461-1303 (034)461-1061 [email protected] [email protected]
City Cooperative Office City Treasurer’s Office Dr. Felicitas S. Acosido Cornelio E. Segundino City Cooperative Officer Office-In-Charge, City Treasurer’s Office TLDC Manager (034)461-0866 (034)732-5013 / 0917-328-8941 [email protected], [email protected] [email protected]
288 Office for Veterinary Services Dr. Martin Samuel Manuel E. Torres City Veterinarian (034) 461-1417 / (034) 454-2315 [email protected]
Tourism Affairs Section Rossini G. Mina Senior Tourism Operations Officer (034)461-0540 / (034) 461-1028 [email protected], [email protected]
Bids and Awards Committee Engr. Joenil B. Lavadia - Chairman Elma S. Alapre- BAC Secretariat (034)732-4130 / (034)461-0409 [email protected], [email protected]
Human Resource Management Office Tricia Y. Matti, HRMO IV (034)461-0807 / (034) 454-0435 [email protected] [email protected]
Bago City Public Library Jasmin A. Mustre, Librarian II (034)4611-233
Bago City Sparadise, Bago City Showroom City Social Services and Dev’t Office (034) 461-1061
Disaster Risk Reduction and Mgt. Office (RESCUE) Dr. Merijene C. Ortizo, CDRRM Officer (034)454-0071 Radio: VHF 153.85 mghz
Information Center for the Environment Vicente D. Mesias, SEMS (034) 454-0625 [email protected]
289 www.bagocity.gov.ph Go, Bago!