2010 Annual Report

Village of Grafton, Wisconsin

Quality Life. Naturally.

VILLAGE OF GRAFTON, WISCONSIN

2010 ANNUAL REPORT

REPORT DEPARTMENT PAGE

1 Administrator 1 2 Finance 5 3 Village Clerk 7 4 Police 16 5 Inspection 28 6 Public Works 32 7 Parks and Recreation 40 8 Planning and Development 44 9 Library 49 10 Water & Wastewater 52 11 Fire Department 63

MEMORANDUM

TO: Village Board of Trustees

FROM: Darrell Hofland, Village Administrator

DATE: February 9, 2011

RE: 2010 Annual Report

Below are the highlights of the Office of the Village Administrator for 2010:

Communication  In conjunction with the Finance Department, created an award-winning 2009 Annual Report to the Citizens for the third consecutive year. The report was made available to the public via the Village’s website and distributed limited copies to municipal facilities for the public’s use. The Annual Report included information that met GFOA’s requirement for the Popular Annual Financial Report (PAFR).  Created a new Budget-in-Brief booklet to assist residents and the media in the education of the Budget process.  Oversaw the development of a community-wide survey, forwarded postcard notification of survey to all residents, and placed survey on internet site - Survey Monkey. The first-time use of an internet-based survey reduced handling and tabulation costs, and increased sustainability.  In partnership with the Grafton School District, initiated a joint classroom project with two high school teachers to conduct community survey for students and compare their class survey results with Village-wide survey results. The purpose of the project was to increase student awareness and foster discussion of issues of local concern.  Produced video (including placement on Village's website via YouTube) of the 2011 Executive Budget to inform residents.  Utilized Twitter and Facebook to increase communication with residents, visitors and businesses on various issues and programs.  In order to increase opportunity for feedback by Parks and Recreation and Public Work customers and property-owners affected by street projects respectively, utilized an internet-based feedback form.  Continued monthly employee newsletter and updates to the employee intranet to

Village of Grafton • Office of the Village Administrator • 860 Badger Circle • Grafton, WI 53024 p (262) 375-5300 • f (262) 375-5312 • [email protected] 1 improve communication and esprit de corps within the organization.  Consistent with Areas of Emphasis' goal to increase coordination of service delivery and joint purchase of equipment with neighboring communities, met with members of the Cedarburg Common Council and City Administrator to identify comprehensive approach to future joint efforts.  Implemented Request Tracker on Village's website which allows citizens to place on- line request for Village services and ability to receive electronic follow-up.  After a pilot year of internal use by Village staff, went "live" with GIS Mapping on the Village's website to allow residents, developers, and businesses to obtain information on such matters as zoning, utility location, lot lines, etc.  Continued to implement consistent Branding through new entrance signs, developed new design for wayfinding signs, assisted Grafton Blues Association in finding sources for major contribution to Blues Trail Marker, finalized Utility and Park System new signage format, finalized on-hold music with brand message, ordered logo'd apparel with Village logo to promote sales, and finalized vehicle side panel graphics with new logo brand.

Redevelopment/Development  Created alternative financing option for Mueller Hotel LLC which consists of Village- provided financing of the sale of the Grafton Hotel, 1312 Wisconsin Avenue, for the planned 2011 conversion of the property to a mixed use of residential/commercial, the planned historic renovation of the existing structure, and the complementary construction of an addition. In addition, drafted and obtained approvals for two updated development agreements and offers to purchase in response to delays in obtaining financing by the developers.  Served on Project Management Team (PMT) to the implementation of the Downtown and South Commercial District Redevelopment Plans to fulfill the financial objectives of Tax Incremental District No. 3 and No. 4 respectively.  Represented the Village's and the CDA's interests in negotiating amendments to the development agreement of Highland Ridge. The amendments allow for the sale of the commercial property and significant increase in the property's valuation.  Oversaw the development of TIDs No. 3 and 5 Project Plan Amendments to allow for donations to the financially stressed TID No. 4 and amend eligible TID No. 3 (dam and related improvements) expenses. The Amendments were unanimously approved by the Joint Review Board. This approval was critical in the timely development of the TID No. 3's and TID No. 4's 2011 budgets.  Oversaw the development of Downtown Vision 2020 workshop which celebrated the successes over the past 10 years and the identified the priority projects/activities over the next decade.  Represented the CDA in negotiations for purchase of Moose's Service as part of redeveloping the Lumberyard Site. The property will serve as the major Wisconsin Avenue entrance to the 6 acre redevelopment site.  Led negotiations on behalf of the CDA and the Village Board for revisions of the development agreement with the new buyers of the Village Center. The agreement resulted in the Village receiving a payment for outstanding shortfall payment and

2 $375,000 buy-down in exchange for a change of the minimum property valuation guarantee. Budget/Financial Management  Successfully recommended the 2011 budget which contained a one percent increase in the assessed tax rate. The budget recognizes the impact from State funding and consequently, takes a comprehensive approach in meeting the fiscal needs of the Village's Areas of Emphasis including the 5-Year Capital Improvement Program's recommended projects, incorporating a multi-year approach to limiting costs and maintaining adequate fund balances. With the approval of the 2011 budget, the Village will remain eligible for the Expenditure Restraint Program, which equals $136,401.  Closely monitored 2010 budgets with assistance of Department Heads, resulting in (estimated) $510,163 in higher revenue and lower expenditure levels than budgeted in the General Fund. 2010 Estimated 2010 Budgeted Variance Revenue 8,205,383 $8,172,541 32,842 Expenditure 8,310,945 8,788,266 477,321 Total (105,562) (615,725) $510,163

 Updated 5-Year Capital Improvement Program to assist Department Heads and Village Board in coordinating future projects, funding sources and purchases.  Submitted and received 18th consecutive "Distinguished Budget Award" from the Government Finance Officers Association (GFOA).  Invited to be a presenter at the Annual Conference of the League of Wisconsin Municipalities conference. The topic was "How to put together your municipal budget".

Personnel  Oversaw third year of comprehensive Employee Health and Wellness Program. During the year, sick leave use per employee dropped by 24 percent.  Oversaw the recruitment of a part-time Senior Center Assistant for the Parks and Recreation Department including posting of internal and external job advertisement, reviewed applications, and interviewed finalists.  Successfully negotiated the 2011-2012 Teamsters Local No. 200 contract.  Initiated a joint training effort with the Cities of Cedarburg, Port Washington, and Village of Saukville. The inaugural session was hosted by the Village of Grafton.

General  Developed updated Areas of Emphasis for Village Board's review and consideration . Of the 12 approved Areas of Emphasis, 8 strategic areas were new.  To assist the Village Board and the public in monitoring activity of various departments, the Management Team reviewed and updated their Program Budget's goals, objectives, and related benchmark measurements to mirror the new strategic areas.  To increase transparency of the Village's fiscal condition and performance measurement by the public and Village staff, obtained Village Board approval to hire

3 consultant to create dashboard software. The software will be operational by the end of second fiscal quarter of 2011.  Participated in the Branding Committee to develop strategic plan to market the community. Developed the Dogs on Parade which created public art in the downtown, provided local artists with a opportunity to display their ability, and raise over $10,000 for the new Ozaukee Humane Society. My involvement included coordinating the ordering of the fiberglass dogs, locating twelve sponsors and artists, and marketing the Dogs on Parade to southeast Wisconsin.  Successfully presented the Public Arts Board the concept of Poetry Paths including the creation of program guidelines and obtained $10,000 grant for the expenses associated with the first several years of the program.  Utilized the Public Arts Board to evaluate the proposed art sculpture at the Highland Ridge commercial development.  Served as Chairperson of the Board of Directors of the Mid-Moraine Municipal Court.  Obtained renewed Credentialed Manager (CM) status from the International City/County Management Association (ICMA) through completing educational training requirements (minimum of 40 hours) in 2009-2010. Only 13 percent of ICMA members and only 11 percent of Wisconsin members are certified.  Served as the Wisconsin City/County Management Association (WCMA) Region 6 Coordinator for members of Washington, Dodge, Sheboygan, and Ozaukee County.  Served as Chair of WCMA Awards Committee to identify and select member for the Meritorious Service Award and Rising Star Award.  Oversaw the implementation of energy use reduction strategies by Village Hall staff resulting in $1,400 decrease in November and December 2010 We Energies bill.

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MEMORANDUM

TO: Darrell Hofland, Village Administrator

FROM: Paul Styduhar, Finance Director

DATE: January 17, 2011

RE: 2010 Annual Report

In addition to the required job duties of the Finance Department, listed below are the major accomplishments of the Finance Department for 2010:

 Received “Certificate of Achievement for Excellence in Financial Reporting” for the Comprehensive Annual Financial Report for the year ending December 31, 2009 from the Government Finance Officers Association of the United States and Canada (GFOA). This 2009 award represents the Village’s 18th consecutive annual award by GFOA.  Received “Popular Annual Financial Reporting Award” for the Citizens Annual Report designed to present information from the Comprehensive Annual Financial Report (CAFR) in an easily understandable format designed for persons without backgrounds in public finance for the year ending December 31, 2009 from the GFOA. This 2009 award represents the Village’s 4th consecutive annual award by GFOA.  Coordinated with financial advisor, Ehlers on the borrowing of $835,000 for purchase of property and developer incentive associated with development in Tax Incremental District (TID) No. 3.  Coordinated with financial advisor, Ehlers on the cash flow analysis for TID No. 2, No. 3, TID No. 4 and TID No. 5.  Coordinated with financial advisor, Ehlers and Village Administrator on Project Plan amendments to TID No. 2 and TID No. 5 to include the ability to be a donor TID to underperforming TIDs.  Submitted a Financial Trend Monitoring System to identify trends to monitor annual financial performance and to supplement various documents produced by the Village such as the Annual Budget and CAFR.  Implemented new web-based program for tax collections.  Purchased and installed new computers for all departments.  Responsible for security system (door and camera) in the new Village Hall.  Converted the utility chart of accounts to new account structure to satisfy requirement of the Wisconsin Public Service Commission with transition to A/B designation.

Village of Grafton • Finance Department • 860 Badger Circle • Grafton, WI 53024 p (262) 375-5300 • f (262) 375-5312 • [email protected] 5  Continued relationship with local financial institutions to collect tax payments on behalf of the Village striving for the financial institutions to collect 50 percent of the total collections.  Negotiated a rate of return on investments with Commerce State Bank securing an interest rate above the Local Government Investment Pool.  Finalized and closed with The Beech Boys, LLC an Economic Development Program loan.  Coordinated with Gibson and Associates and Village Administration on the design and creation of a financial and performance measure Dashboard.

The table below identifies the Village’s rate of return of its investments and how it compared to the Local Government Investment Pool.

2006 2007 2008 2009 2010 Rate of Return on Investments 4.99% 5.03% 2.79% 0.92% 0.79% Local Government Invest Pool 4.90% 5.02% 2.46% 0.46% 0.22%

Additional 2010 financial information may be obtained by referring to our CAFR accessible on the Village’s web site in June 2011.

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MEMORANDUM

TO: Darrell Hofland, Village Administrator

FROM: Teri Dylak, Village Clerk

DATE: January 25, 2011

RE: 2010 Annual Report

In addition to the "daily" job duties of the Village Clerk's Office, the following accomplishments were achieved in 2010:

CLERK

• Continued training of Administrative Secretary/Deputy Clerk on statutory requirements of Clerk’s Department. • Created several safety-related articles for Employee Newsletter. • Worked with staff and the Village’s financial adviser – Ehlers, to amend TID No. 3 – Downtown and TID No. 5 – Grafton Commons • Prepared commendation resolutions for retiring Fire Chief Dave Harvey and Public Works employee Jack Knetter on his heroic life saving efforts. • Continued use of Ozaukee County purchasing program for annual typewriter maintenance contracts for Administration, Inspection/Assessment, Public Works, and Parks and Recreation Departments saving approximately $10 per machine. • Coordinated issuance of the following licenses: 10 Cigarette, 9 Coin Machine, 161 Operators and 33 Fermented Malt Beverage (Beer), Wine and Intoxicating Liquor Licenses. • Handled all Workers Compensation and Liability claims through Liberty Mutual Insurance Company (Wausau Insurance Company), as well as Auto and Property Damage claims through Local Government Property Insurance Fund.

Village of Grafton • Office of the Village Clerk • 860 Badger Circle • Grafton, WI 53024 p (262) 375-5300 • f (262) 375-5312 • [email protected] 7

Insurance Claim Comparison 19 19 19 20 20 15 8 10 7 6 Claims 4 4 5 5 2 3 3 1 1 0 0 1 1 0 0 2006 2007 2008 2009 2010

Year Workers Compensation Property Liability Auto

• Worked with staff to ensure timely processing of weekly Board/Committee agenda packets. • Served as State Statutory Clerk for 2010 Board of Review held on June 10, 2010. • Coordinated the annual Dual Choice enrollment period program. Act as liaison between employees and health care providers in event of problems with insurance coverage and/or payments. • Maintained listings and official originals of 38 Resolutions and 22 Ordinances approved by the Village Board during 2010 (listings included).

Ordinances and Resolutions

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Number 20

0 2006 2007 2008 2009 2010 Year Ordinances Resolutions

• Quarterly updating of Municipal Code Book as new ordinances were approved (20 municipal and/or zoning code amendments were approved in 2010). • Revisited possible re-codification of the municipal code. Not included in 2011 Annual Program Budget due to funding restraints.

8 ELECTION

• Successful administration of four elections: February Primary, April Spring Election, September Partisan Primary and November General (Gubernatorial).

Note that the 2010 cost per vote was lower than anticipated due to February Primary consisting of only Cedarburg School Board position which required less staff.

Cost Per Vote

14,000 $6.00 $4.77 $4.58 12,000 $5.00 10,000 $3.48 $4.00 8,000 $3.00 6,000 $2.37 4,000 $1.24 $2.00 2,000 $1.00 0 $0.00 2006 2007 2008 2009 2010 Year of Election

• Relocated voting polls to John Long Middle School with no interruption of service to the residents of the Village of Grafton. • Distributed handout to candidates outlining election campaign requirements. • Coordinated additional training for Chief Inspector and Election Inspectors through three in- house training sessions. • Continued use of postcard response form to enable Election Inspectors to respond to Clerk’s Office regarding availability to work at elections or attend training sessions. • Offered 3-weeks of extended hours, including Saturday hours, prior to November election for absentee voting and pre-registration. • Timely SVRS system input following all elections. Completed full reconciliation of November election to satisfaction of Government Accountability Board. • One of only two municipalities that cleared Ozaukee County canvass of November election with no issues. • Set-up voter registration filing system. Old voting cards to be transferred to new system in 2011. • Continued training process to enable implementation of the requirements of HAVA and SVRS.

CABLE PROGRAMMING

• Received partial donation from Cornerstone Community Bank ($1,000) and the Cedarburg Grafton Rotary ($1,500) for broadcast of alphanumeric community oriented announcements and community oriented video programming. Anticipated funding was $3,941.

9 • Due to lack of funding, Channel 14 was discontinued on October 1, 2010 and channel was transferred to the U.S.S. Liberty Memorial Public Library. Programming numbers for 2010 are through September 15, 2010.

• Community Programming included: o Annual Chamber of Commerce Christmas parade o Local church services o Local sporting events o Forum for Village Board candidates o Village Administrator’s Annual Budget message

10 RESOLUTIONS ADOPTED BY THE VILLAGE BOARD / SERIES 2010

RESOLUTION DESCRIPTION ADOPTED 001-10 Confirming the Grafton Fire Department Board of Directors and Officers for 2010 01/04/10

002-10 Establishing the pay schedule for seasonal part-time employees for 2010 01/04/10

003-10 Establishing the wage schedule for non-represented permanent employees for 01/04/10 2010

004-10 Approving the 2010 wage adjustment factor for non-represented permanent 01/04/10 employees at 3 percent

005-10 Approving the division of property owned by the Village of Grafton creating 10.14 02/01/10 ac and 10.13 acre outlot

006-10 Authorizing amendments to the $2,300,000 Industrial Development Revenue 02/15/10 Bonds, 1995 - Calibre, Inc.

007-10 Declaring official intent to reimburse expenditures from proceeds of borrowing - 03/01/10 purchase of 1435 Wisconsin Ave

008-10 Amending the 2009 General Fund Budget - Utility costs Village Hall buildings 03/01/10

009-10 Commending Fire Chief Dave Harvey on his retirement from the Grafton 03/15/10 Volunteer Fire Department

0010-10 Opposing the 2011-2015 Library Services Plan for Ozaukee and Sheboygan 03/15/10 Counties

0011-10 Final Assessment Resolution - Installation of water main in Grafton Avenue / CTH 03/15/10 V

0012-10 Designating May 3 - May 9, 2010 as Public Service Recognition Week 05/03/10

0013-10 Certifying amendment - Lumberyard site to various plans 05/03/10

0014-10 Initial Resoution - Midwestern Disaster Area Bond Financing - CSM Grafton 05/17/10 Partners, LLC - $3,300,000

0015-10 Amending 2010 General Fund Budget - wage adjustments 05/17/10

0016-10 Accepting the 2009 Compliance Maintenance Annual Report 05/17/10

0017-10 Authorizing the splitting of wards for the fall 2010 elections 05/17/10

0018-10 Grafton Medical Partners, LLC - Final IRB issuance of Midwestern Bonds 06/21/10

11 0019-10 Accepting Improvements in Falls Crossing Subdivision 06/21/10

0020-10 Accepting Improvements in Cheyenne Estates Subdivision 06/21/10

0021-10 Preliminary Assmt Resolution-Falls Road Urbanization Blackhawk Ave to Port 08/16/10 Washington Rd

0022-10 Final Assessment Resolution - STH 60 Pedestrian Path 08/16/10

0023-10 Amending Park and Open Space Budget 09/07/10

0024-10 Commitment of Fund Balances 09/20/10

0025-10 Public Depository amendment 10/04/10

0026-10 Adopting TID #3 Project Plan Amendment 10/18/10

0027-10 Adopting TID #5 Project Plan Amendment 10/18/10

0028-10 Initial Resolution for sale & issuance of bonds $845,000 11/01/10

0029-10 Approving the 2011 budget and establishing the 2010 tax levy 11/01/10

0030-10 2009 Senate Bill - MATC board 11/01/10

0031-10 authorizing sale and issuance $835,000 11/15/10

0032-10 Commending Jack Knetter 12/06/10

0033-10 Approving the Teamster Local 200 2011-2012 employment contract 12/06/10

0034-10 Directing VA to schedule furlough days for GPD officers and AFSCME employees 12/06/10

0035-10 Final Assessment Resolution N. Green Bay Road rear yard sewer extension 12/20/10 project

0036-10 Establishing pay schedule for seasonal part-time employees for 2011 12/20/10

0037-10 Establishing wage schedule for non-represented permanent employees for 2011 12/20/10

0038-10 Approving 2011 wage adjustment factor for non-represented permanent 12/20/10 employees for 2011

12 RESOLUTIONS ADOPTED 2010

C D A RESOLUTIONS DESCRIPTION ADOPTED 001-10 Authorizing purchase of real estate-1435 Wisconsin Avenue - 1/27/10 Jacquelyn and Roger Musbach

P C RESOLUTIONS DESCRIPTION ADOPTED 001-10 Approving amendments to: Redevelopment Area One Plan; Downtown Master Plan and Village of Grafton Comprehensive Plan 2035 for Lumberyard Site 4/27/10

002-10 Approving project plan amendment for TID No. 3 9/28/10

003-10 Approving project plan amendment for TID No. 5 9/28/10

JNT REV BD RESOLUTIONS DESCRIPTION ADOPTED 001-10 Certifying amendment to TID No. 3 Project Plan 10/21/10

002-10 Certifying amendment to TID No. 5 Project Plan 10/21/10

13 ORDINANCES APPROVED BY THE VILLAGE BOARD / SERIES 2010

ORDINANCE DESCRIPTION APPROVED 001-10 Repealing and recreating Section 19.03.0301 and amending 19.03.0603 - Zoning 01/04/10 Code

002-10 Creating Section 19.03.0703(S) Pawn Shops and Check Cashing Store provisions 01/04/10

003-10 Repealing and recreating Section 19.03.0403 (F) and (G) PUD and 19.03.0603 Use 02/01/10 table

004-10 Rezoning property at 1312 and 1330 Wisconsin Avenue - to PUD 02/01/10

005-10 Rezoning property - 10.14 acres / Riverbend and Lakefield Rd - to PR 02/01/10

006-10 Creating Chapter 2.58 Public Arts Board 02/15/10

007-10 Amending Title 16 - 16.08.140 permit fees - electrical code 03/01/10

008-10 Repealing 11.04.080 Firearms and amending 9.74.010 Discharge and carrying of 03/01/10 firearms prohibited

009-10 Creating sections of Chapter 5.48 - Hotel-Motel tax 03/15/10

0010-10 Amending Section 19.03.0603 Permitted/Conditional uses - SIC 5261 04/05/10

0011-10 Amending Section 10.36.060 - 2-Hour parking - 1500-1600 block of Seventh 05/17/10 Avenue

0012-10 Repealing and recreationg Section 1.08 - Penalties 05/17/10

0013-10 Creating Chapter 9.01 - Adopting state statutes 05/17/10

0014-10 Amending Chapter 10.32 - Stop and Yield Intersections / West Bridge Street at 05/17/10 Bobolink Avenue

0015-10 Amending Section 5.34 - Direct Sellers - Limiting time of solicitation from 10:00 05/17/10 a.m. to 6:00 p.m.

0016-10 Repealing and recreating Section 2.56.035 - Service fees 05/17/10

0017-10 Repealing and recreating a portion of 19.05.0300 Landscape-Buffer / 19.06.0300 07/06/10 Landscape Plan

0018-10 Amending Section 10.36.020 No parking at specified times 08/16/10

14 0019-10 Amending Section 10.32.010 Stop and Yield Intersections 09/20/10

0020-10 Amending Section 20.04.140 (D)(1) relating to illumination and color for message 10/04/10 signs

0021-10 Amending Section 5.04.080 (A) relating to outstanding financial obligations of 10/18/10 permit applicant

0022-10 Amending various Sections of Chapter 9 - for numerical comformity of Police 11/15/10 records

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MEMORANDUM

TO: Darrell Hofland, Village Administrator

FROM: Charles E. Wenten, Chief of Police

DATE: January 24, 2011

RE: 2010 Annual Report

The following is the annual report of the Police Department for 2010. This report describes the Administration, Operations, and Communication activity and significant achievements.

 Co-hosted with Grafton Volunteer Fire Department the fourth annual Citizen Public Safety Academy.  All department members were trained in the Fire Department’s Mutual Aid Box Alarm System. (MABAS)  Trained officers on state mandated Traffic Stop Data Collection automated forms.  Key personnel were trained in Pro-Phoenix software. These employees will train all members of the department in 2011.  Installed new primary dispatch console and equipment.  Installed new audio/visual equipment in community room.  Received a donation of additional rifles and accessories worth $12,500.  Installation of a replacement file server.  As part of a Department of Transportation grant, received a Preliminary Breath Test (PBT) device valued at $520.00.  Officers assisted Aurora Medical Center in supplying critical supplies to other Ozaukee County Police agencies.  Partnered with the Grafton School District to have several bicycle safety days.  Furnished “soft” interview room for sensitive crimes involving juveniles.

Village of Grafton • Police Department • 1981 Washington Street • Grafton, WI 53024 p (262) 375-5320 • f (262) 375-5338 • [email protected] 16 OPERATIONS Training Highlights

The Grafton Police Department is a professional law enforcement agency. The officers attend several training sessions each year as part of our commitment to provide professional services to our community. In 2010, the officers attended training in a variety of specialized areas to keep current with crime trends on both local and national levels. In addition, the Grafton Police Department has in- house certified instructors who assist the officers with their training needs. All police officers must complete an annual 24 hour in-service training session which includes legal updates, vehicle operations, and tactical situations. Some of our specialized training opportunities are listed below.

S.R.T. (Special Response Team) Autism DNA Collection Crime Scene Analysis Project Child Safe Domestic Violence Assaults Financial Crimes Supervisor Training Street Gang Prevention Child Car Seat Installation Certification

Firearms Training

The Grafton Police Department conducted the following firearms training in addition to the many other training opportunities offered by our department.

 April through August - Officers participated in 1.5 hour sessions at the Police Department which qualified them with their issued handguns and shotguns using the reduced-light course. Further, they completed a rifle training course using the sub-caliber conversion unit. Officers also participated in a downed-officer drill in the garage area of the building in which they engaged threat targets from a prone position and firing underneath the squad vehicle, using simunition equipped handguns.  October and November – Eight hour sessions were conducted at the Ozaukee County outdoor range, where officers revisited the basics of rifle and shotgun nomenclature, loading and manipulation of controls using inert training ammunition. They were also instructed on the department’s new procedure for checking the ammunition in the squad weapons, which became a component of weekly squad checks. Officers reviewed a recent Wisconsin officer involved shooting during a traffic stop, as well as our Deadly Force policy. Qualifications were conducted with the issued handgun, shotgun and rifle. Officers completed multiple threat target drills with rifle and handgun, as well as a long range rifle course fired from four shooting positions and using both optical and iron sights.  During 2010, a number of individual officers completed specialized firearms training: Two officers completed the basic SPECIAL RESPONSE TEAM (SRT) operator course, one officer completed advanced SRT operator course, one instructor completed the Colt rifle and Glock pistol armorer courses, and one instructor completed the Advanced Sniper course and participated in the regional cold weather sniper team competition.  Three officers completed the Department Off-Duty Handgun qualification course, allowing them to carry privately owned, department approved handguns while off duty.  As in previous years, area agencies utilized our indoor firearms range. These were the Ozaukee County Sheriff’s Department, the Ozaukee County Special Response Team, and the Mequon, Cedarburg and Trenton Police Departments. Together they logged 105 hours of training time on our range.

17 Significant Projects / Purchases  Purchased five replacement ballistic vests  Purchased two replacement marked squads  Purchased primary dispatch console equipment and furniture to replace original furniture from 1981  Purchased two defibrillators to replace outdated models  Purchased a new computer file server

Violent Crime Information

2006 2007 2008 2009 2010 Assault 20 27 24 30 24 Robbery 2 2 4 1 0 Forcible Rape 0 0 0 0 0 Total 22 29 28 31 24

Property Crime Information

2006 2007 2008 2009 2010 Arson 1 1 1 1 1 Theft of Vehicle 3 3 4 4 2 Theft 168 168 201 201 189 Burglary 15 15 10 10 17 Total 187 187 216 216 209

Property Stolen and Recovered

Amount Stolen Value Recovered % Recovered Type of Property Currency, notes, etc. 8763.00 459.00 5.24% Jewelry and precious metals 39,046.00 175.00 0.45% Clothing and furs 1777.00 792.00 44.57% Locally stolen motor vehicles 48,000.00 8,000.00 16.67% Office equipment 3423.00 0.00 0.00% Firearms 0.00 0.00 0.00% TVs, stereos, radios, etc. 13,682.00 622.00 4.54% Household goods 12,833.00 2,435.00 18.97% Consumable goods 2203.00 195.00 8.86% Miscellaneous 18,765.00 595.00 3.17% Total 148,492.00 13,273.00 8.94%

18 Patrol Operations The Patrol Operations Division focus is on the protection of life, property and enforcing the law in a fair and impartial manner. This division not only provides emergency police response at all times, it must also fulfill other responsibilities. In general the Patrol Operations Division is responsible for scheduling, training, patrol and investigations. Patrol officers daily duties primarily consist of answering assigned calls and initiating field activity. Field initiated activity, in which patrol officers make contact with citizens, is a critical part of the officer’s unassigned time. Such activities include traffic enforcement, providing back-up for other officers, investigations, proactive patrols, preventing disturbances, business door checks, crime prevention checks, to name a few. Patrol officers also have administrative duties such as report writing.

Along with serving in the capacity of patrol officers, the Patrol Operations Division is also responsible for many other activities, some of which are listed below.

Participating in the Ozaukee Drug Unit Business and Tavern checks In Service and Specialized Training Operating While Intoxicated Enforcement Car Seat Installation School Resource Officer Traffic and Parking Enforcement Overseeing the Police Reserves Citizen Public Safety Academy Field Training Officers for new recruits Interactive Business Training Participating in the Ozaukee County SRT

Community Participation Each year the Grafton Police Department looks forward to participating and being a part of the many community events in the Village. In addition to assisting with the planning of the events, the police department provides personnel to ensure a safe experience for all those who attend. The officers and reserves enjoy meeting people and being part of the community during events such as the Giro d'Grafton bike races, the Christmas Parade, and many other festivals.

Investigations The Investigator assignment continues to provide timely and in-depth investigation and follow up of crimes committed in the Village of Grafton. The investigator is assigned investigations of crimes such as identity theft, credit card crimes, thefts, possession of child pornography, sexual assaults, counterfeit currency and death investigations.

One such death investigation has evolved into a fraud and theft investigation involving a number of different jurisdictions and District Attorneys offices.

These in depth investigations require considerable dedicated and uninterrupted attention for appropriate and timely resolution. In addition, these in depth investigations involve coordination and networking with Local, State and Federal agencies to locate and arrest suspects. In 2010 our department partnered with the United State Secret Service, Federal Bureau of Investigation, United States Postal Inspectors, Wisconsin Department of Criminal Investigation, HIDTA, Department of Immigration, Homeland Security and County and local police Departments during investigations.

The Proactive Business against Crime group continues to grow outside the boundaries of the Village of Grafton.The group has added members from retail and financial businesses in Milwaukee, Racine, Waukesha, Washington, Dane, Sheboygan and Ozaukee Counties. Currently over 90 businesses are receiving crime alerts through our internet network. These crime alerts are provided by law enforcement resources such as the Milwaukee Metro Fraud and Milwaukee Metro Violent crimes law enforcement intelligence resources. In addition, networking information is disseminated from corporate loss prevention efforts.

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The mission of the Proactive Business Group is to foster and nurture a cooperative partnership between law enforcement and the business community to address crime and crime prevention communication. Our department had distributed over 300 crime alerts to our members during 2010. In addition to the Proactive Business alliance group, Investigator Wenzler has provided a number of presentations on internet crimes, identity theft and fraud to elderly and civic groups in Grafton and other locations in Ozaukee County.

The Police Department continues to partner with local multi-family property owners through our Multi- family Crime Prevention initiative in an effort to further enhance lines of communication and networking. The initiative works towards better informing both law enforcement and property owners with regards to criminal activity that may be taking advantage of rental properties.

Police School Resource Officer and Sensitive Crimes The Grafton Police Department, along with the Grafton Learning Community, is committed to every student every day. Providing our community with a safe district is part of that commitment.

This year we have been faced with several challenges involving students who have been arrested for dealing drugs. We have met with parents and students to explain the arrests and why certain things took place. The athletic code was revised and included all activities that students are involved.

Again we had to work through the death of a student in an alcohol related traffic accident. There was an investigation regarding the house party and the consumption of alcohol by students prior to the crash. There was a county wide drug and alcohol meeting held at Grafton High School to inform parents of the issues.

The Physical Education Department at the Grafton High School again involved our department with the bicycle education unit which includes classroom, a safety course, and then the bike trail ride. This year, John Long Middle School expressed interest in the educational portion of the program.

The AAA presented a program with our department educating students about the new law with texting and driving. They brought in a simulator which was used by the students and reported on by the media.

We again had meetings and a lock down drill at Grafton Elementary School.

There was a county wide meeting at Grafton High School regarding suicide and youth.

The department and the school district continue to work with career days at John Long Middle School and Concordia University. We also participate in officer reading at Target Department Store, Kennedy Elementary School, and St. Paul’s School.

The unit continues to be a part of the Elder Abuse Team, County Death Investigation Team, Sex Registry Team, Starting Point of Ozaukee Consortium, and the Citizens Public Safety Academy.

The School Resource Officer assisted with elections that were held at John Long Middle School without incident.

Again, the cooperation with the school district remains a very important part of the day to day school resource officer’s operation and the commitment to the entire Grafton Learning Community.

20 Reserve Officer Activity In 2010, the Grafton Police Reserve Unit continues to provide volunteer service to the Village of Grafton as well as neighboring communities. Currently there are 12 members who volunteered 1,041 hours.

The Reserve Unit assists the citizens of the Village of Grafton in numerous ways, including the fireworks, the Giro d’Grafton bike race, the Christmas Parade as well as many school functions throughout the year. The Reserves also assisted the veterans on Veterans Day with their parade and presentation. The Reserve Unit also assists other police agencies in neighboring agencies.

Reserve officers are on call seven days a week. They assist with weather related emergencies, as well as traffic and crowd control. The most recent call out was on November 24, 2010 when a storm caused electric power lines to go down.

Reserve officers receive continuous training. In 2010 their training focused on familiarization of the Resolution Continuum (use of force model), which assists them with their decision making process during emergency situation.

Two members left the unit in 2010 due to employment. In January of 2011, two new members will be appointed to the unit.

Reserve Hours

1200 892 1,041 885 1000 800 664 655 600 400 200 0 2006 2007 2008 2009 2010 Year .

Technology During 2010, the Police Department added several new pieces of technology, and worked diligently to maintain the technology we have in place and keep it operational.

A new file server was purchased and installed. This new server implements new technology for backing up data, replacing the previous server’s method of using tapes to achieve the backups. The new backup system includes both an on-site system and a redundant removable backup drive. This system now only requires a once a week change of the redundant backup drive. The previous servers tape backups system required someone to change the tape every day.

A new multi purpose digital projector was purchased for the community room. The projector was mounted to the ceiling with a hook-up for computers mounted on the wall. This project offers our

21 department and community groups an enhanced multimedia potential to better serve training and presentations.

We continued to spend a considerable amount of time and resources working with other county police agencies in the implementation of a shared record management system. Members of the department received training in the use of the system and will be training all department members in 2011. We worked setting up the infrastructure for the system. We continue to work to have this system implemented by mid-2011.

The Police Department received a new Preliminary Breath Test (PBT) device from the State of Wisconsin, valued at $525.00. The new PBT was implemented for people who report daily for a breath test as part of their sentence. This allowed us to redistribute an additional PBT for other uses needed by patrol officers.

We worked with the Grafton Volunteer Fire Department and our telecommunicators to implement the MABAS ( Mutual Aid Box Alarm System). This is a nationally recognized mutual aid system for fire service used by the Southeastern Wisconsin Fire Departments for mutual aid needs. The radio frequency receiver used for MABAS was installed in our current radio computer console along with an alerter. The alerter is activated when another fire agency is requesting additional resources to respond. Depending upon the situation and the agency, this may include the Grafton Volunteer Fire Department. The telecommunicators monitor the alerter, and will be responsible to page the Fire Department for certain equipment.

COMMUNICATIONS

In 2010, a total of 1,956 911 calls were received as compared to 1,567 in 2009. Emergency 911 calls from the Town of Grafton totaled 136 as compared to 171 in 2009.

E-911 Calls

2,000

1,500

1,000

500

0 2006 2007 2008 2009 2010 Village Town Cellular -

Telecommunicators received 29,063 phone calls and assisted an estimated 16,700 citizens in the lobby – an average of 45 persons per day. Lobby assists include giving directions, motor vehicle

22 registration information, requests to speak to an officer, and answering miscellaneous law enforcement and non law enforcement related questions.

Incident reports totaled 1,097 as compared to 1,475 in 2009. Technology has enabled officers to complete minor reports for calls for service from their in-squad computers, which decreased the amount of typed reports. A total of 221 criminal complaints were referred to the District Attorney’s Office for charges compared to 172 in 2009. There were 332 warrants issued as compared to 258 in 2009. The Court Clerk and Telecommunicators are responsible for warrant entry and cancellations, typing, and data entry, including incident and arrest reports.

Police Communications The Grafton Police and Fire Communications Center is located at the front of the building where telecommunicators greet all people who come to the department for assistance. The Communications Center is staffed 24 hours a day, 365 days a year, providing a safe haven for distressed residents or travelers. In 2010, the original primary dispatch console was replaced with an updated console. This console furniture and equipment was custom designed to be ergonomically correct, while allowing personnel more counter space to complete their core tasks.

This unit is the primary service answering point for all incoming 911 calls for police service in the Village and Town of Grafton. Calls requiring fire or medical emergency services are also dispatched from this location. The Communications Center also dispatches for Town of Grafton fire and rescue emergencies, and works in partnership with other agencies to make available timely and accurate information to police and fire personnel. Grafton telecommunicators have received extensive training in an effort to provide this vital and necessary service to our citizens. The Grafton telecommunicators participated with the Grafton Volunteer Fire Department in the county’s first drill of the MABAS system. They also received training on a recently updated vehicle pursuit policy.

Calls for Service

31,533 31,509 32,000 30,829 31,000 29,613 30,000 29,000 28,000 26,937 27,000 26,000 25,000 24,000 2006 2007 2008 2009 2010 -

23 The Grafton Police Department responded to 31,509 calls for service in 2010, compared to 31,533 in 2009. The Grafton Police Department is responsive to input from citizens and committed to acting in a proactive manner to address issues before they become problems. Officers routinely conduct business door checks and park checks to ensure they are secure and to detect any indications of criminal activity. During the summer months, officers conducted self-initiated foot patrols through the parks to ensure the safety of the park. The officers are responsible to check and close many of the parks at the end of each day. Directed patrols are instituted as a direct result of citizen input on problem areas throughout the village.

ACCIDENT REPORT SUMMARY Accident Totals 2006 2007 2008 2009 2010 Property Damage 213 247 313 224 237 Personal Injury 45 42 37 39 34 TOTAL 258 289 351 263 271

Accident Detail 2006 2007 2008 2009 2010 Bicycles 2 0 3 1 2 Car versus Deer 0 8 3 2 5 Hit and Run 34 29 46 35 22 Motorcycles 1 2 3 2 3 Parking Lot 74 79 120 95 90 Pedestrians 1 1 3 2 2 School Bus 1 1 1 0 3 All Other 158 169 172 126 144

Accidents

400 351 350 289 263 271 300 258 250 200 150 45 34 100 42 37 39 50 0 2006 2007 2008 2009 2010

Year Accidents Personal Injury

24

PERSONNEL STATISTICS

2006 2007 2008 2009 2010 Overtime Hours In Pay Officers 1,570 1,201 1,708 1,066 960 Telecommunicators 51 104 167 126 132

Overtime Hours In Comp Time Officers 820 1,234 934 1,147 1,004 Telecommunicators 547 576 741 532 470

Sick Time Officers 1,306 1,209 1,008 1,097 964 Telecommunicators/Staff 661 463 284 322 571

POLICE COMP AND OVERTIME Category 2006 2007 2008 2009 2010 Complaint Investigations 443 533 326 450 263 Court 71 58 61 90 59 Drug Task Force 0 0 0 14 25 Emergency Detention 107 133 171 156 103 Manpower Shortage (Ext. absence) 737 199 592 197 84 Miscellaneous 49 185 79 99 119 Operating While Intoxicated 78 55 22 33 17 Picnics/Parades/Special Events 54 199 261 212 175 Prisoner Transport 16 21 71 32 43 Sick Coverage (Short notice) 280 241 341 308 427 Special Response Training 31 67 57 116 187 Training / Meetings 524 733 565 508 346 TOTAL 2,390 2,435 2,546 2,212 1,848

Personnel Changes/Staffing

None

25

CITATION AND WARNING STATISTICS

Description 2006 2007 2008 2009 2010 Battery 16 20 17 30 9 Curfew 11 9 15 4 3 Destruction of Property 4 5 8 8 6 Discharge/Sale of Fireworks 4 5 0 0 0 Disorderly Conduct 115 116 112 83 71 Dog/Cat at Large 10 0 6 1 1 Drug Violations 42 35 34 35 26 E911 Misuse 1 2 2 8 18 Failure to Yield 51 36 33 19 63 False Alarm 36 33 71 51 43 Improper/Non Registration 171 249 167 147 517 Inattentive Driving 39 35 20 22 37 Issuance of Worthless Checks 10 12 16 7 8 Juvenile Smoking 7 1 1 2 10 Miscellaneous Citations / Warnings 600 201 680 779 1,093 No Valid Drivers License 29 40 32 22 43 Operate After Sus/Rev 196 172 153 166 161 Operate While Intoxicated 74 72 68 73 63 Parking 1,297 1,014 1,054 1,057 992 Resist/Obstruct Officer 31 36 30 21 25 Resisting Arrest 7 6 0 2 4 Retail Theft 39 86 88 92 69 Seat Belt Violations 71 38 70 62 151 Speed Citation 757 540 442 374 454 Speed Written Warning 1,040 1,836 976 954 1,372 Sign Violations 345 86 115 81 77 Theft 15 24 25 10 14 Truancy 27 23 44 23 12 Underage Drinking 143 91 91 55 55 Vehicle Equipment Warnings 1,008 1,198 836 676 207 Total 6,196 6,019 5,177 4,864 5,584

26

SQUAD MILEAGE AND INFORMATION

2010 Miles Squad Description Miles To Date

2000 Crown Victoria (Unmarked) 7,192 97,268 2005 Taurus (405 Unmarked) 6,641 34,779 2007 Crown Victoria (Unmarked) 7,705 57,231 2007 Explorer (807 Marked) 5,194 32,822 2008 Crown Victoria (108 Marked) 26,628 77,984 2008 Crown Victoria (308 Marked) 23,110 65,802 2009 Crown Victoria (509 Marked) 28,923 46,263 2009 Crown Victoria (709 Marked) 27,494 45,183 2009 Harley Davidson Motorcycle 214 482 2010 Crown Victoria (210 Marked) 27,857 27,857 2010 Crown Victoria (610 Marked) 19,446 19,446

In October, the 2003 Crown Victoria (Unmarked) and the 2007 Crown Victoria (207 Marked) were sold for $5,616.00.

27

MEMORANDUM

TO: Darrell Hofland, Village Administrator

FROM: Tom Johnson, Building Inspector

DATE: January 31, 2011

RE: 2010 Annual Report

This is the 2010 Inspection Department Report.

Continuing Education and Association Activities – Continuing education and association activities were maintained with regard to changes. Some education activities did include detailed overviews of the continuing implementation and application of the International Building Code. Participated as a member of the International Residential Code (IRC) task force with the Code Development Committee, Milwaukee Metropolitan Builders Association, and Wisconsin Builders Association: to urge the State of Wisconsin to move toward state adoption of the IRC. Began an association with the Alliance for Regulatory Coordination, which is a Wisconsin based group committed to improving state and municipal regulatory services in Wisconsin.

Schedule Updates – Establishment of the 2011 meeting schedules for the Board of Cemetery Commissioners, Board of Zoning Appeals, and Board of Electrical Examiners.

Licenses, Certifications and Registrations – The Department continues to track electrical licenses relating to qualifications and suspensions. All Unrestricted Electrical Licenses now require State of Wisconsin Master Certificates. Tracked required chlorofluorocarbon certification of air conditioning and refrigeration contractors and handlers. State mandated contractor registration, contractor qualifier, and building contractor registration are additional programs to continually track and monitor, which now involve commercial contractors. Many contractors were required to initially register in 1995, and the Department still encounters problems with renewals and lapses of insurance requirements under those programs. The program has been in existence for over 16 years and the Department still encounters noncertified contractors. Those noncertified or failure to renew contractors are met with permit issuance delays and possible penalties. The state Building Contractors Registration program experienced the second full year. This registration program covers all contractors.

Village of Grafton • Inspection Department • 860 Badger Circle • Grafton, WI 53024 p (262) 375-5305 • f (262) 375-5312 • [email protected] 28

Clearwater and Erosion Control – The updating of these records involves staff time and will continue due to compliance inspections at the time of sale. The Erosion Control Ordinance in its nineteenth year continues to involve large blocks of time, enforcement actions, State reporting, coordinating with storm water activities and also included state involved erosion control for commercial sites as well as Notice of Intent provisions. January 1, 2010 involved the transfer of administration and enforcement from the Department of Commerce to the Department of Natural Resources.

Computers, Scanning and Automation –Automation of permits continues. Software updates of Permit IT software involving the use of credit card options for payment of permit fees, and fine tuning of Gprop network software version,

Purchased the following as new or replacements for existing devices: renewed the Department copier lease, hydro generator, rechargeable flashlight, weights and measures seals, Woodlawn trash bins, mini blinds, and Permit IT credit card function.

Conducted updates twice a month and one reassessment conversion of the Assessment Roll to the public user terminal and Village users.

The public user terminal continues to see use. Internet access for 2010 continues. The actual number of users is unable to be determined. The online version of GPROP2 is expected to be strong with some updates as technologies develop and become cost effective. The Internet service provider's downtime was minimal in 2010 compared to previous years. Gprop is now an internal network program.

Assessment Services– Completed the 2010 assessment maintenance under Mass Appraisals LLC. The assessor contract was in the first year of the contract. The contract term is for the period of 2010 through 2011. The contract was completed with a decrease in cost from the previous contract.

Again, as a result of the political climate in Madison, the Wisconsin Department of Finance's method of funding industrial assessments continues with the municipalities shouldering 50 percent of the costs. We anticipate an increase of 10 percent in this cost for 2011. This funding issue may change in the future.

The Property Record Maintenance Program is in the seventh year.

Liquor License and Public Building Inspections – Liquor License inspections were conducted in May. All licenses were renewed from the previous year.

Weights and Measures –The purpose of this program is to assess fees in the amount of the weights and measures portion of the Inspection Department annual budget to the commercial establishments that are affected. As a result of the 2010 review and inspection, 2010 fees of $6,155 were collected and we are achieving the stated purpose of the program. This was the second year that renewal problems were encountered which passed the renewal deadline. A

29 closer look at nonrenewal penalties and fines will mandate some code upgrades for future renewal periods.

Staffing – Reductions of the equivalent of one full time position in 2010 part-time staffing impacted the remaining staff in 2010.

In addition to reduced staffing levels, several other factors affected department operations in 2010 and will continue into 2011. These factors are: activity levels continue in a more commercial-oriented nature, large institutional projects, inspection backlogs from previous years, as well as current and carry over permits.

Woodlawn Cemetery – In 2010, 2 lots were sold and there were 6 interments. A second attempt at establishing a wild grass (no maintenance) area was successful in 2010. Also, the first attempt at weed control had limited success.

Permits, Revenues and Valuation

The number of permits issued in 2010 was down as compared to years 2006 - 2008 but up from the 2009 level.

2006-2010 Permits 1179 1200 1149 1059

1000 924 857

800 Bulding Plumbing 600 Electrical Licenses 400 Total

200

0 2006 2007 2008 2009 2010

Unlike a slight increase in the number of permits issued in 2010 as compared to 2009, the total revenue received from the issuance of permits was down significantly in 2010. In 2010, the Inspection Department experienced 6 months in which permit revenues exceeded $10,000 and one of those months, the revenues exceeded $20,000.

30

The value of permit-related activity in Grafton was $14,110,000 in 2010, the lowest value since 2006 when it was $16,344,000. Over the past 5-year period, permit-related activity, which is typically a conservative figure, amounted to $357,275,000.

Over the last 5 years, the Inspection Department revenues have provided over $943,000 over Department operating costs for the same period.

31

To: Darrell Hofland, Village Administrator

From: Dave Murphy, Director of Public Works/Village Engineer

Date: January 28, 2011

Re: 2010 Annual Report

The following is the annual report of the Department of Public Works for 2010. This report describes the department’s Administration, Engineering, and Operations activities and significant achievements:

PUBLIC WORKS ADMINISTRATION

 Specified, bid, and purchased various equipment, including a mid size excavator, 58,000 GVW tandem axle 10 yard dump truck which includes the chassis, dump body, spreader, plow, wing, and hydraulic system with anti-icing tank, and miscellaneous mowers, trimmers, and chainsaws.  Updated 5-year Capital Improvement Program, which incorporates the Equipment Replacement Program, Street Improvement Program, Sidewalk Replacement Program, and a Storm Water Management Program.  Applied for and received Recycling Grant - $37,306.  Received 16th consecutive “Tree City USA” designation.  Continued coordination with Alpha Terra to keep the Village up-to-date with all training including: Bloodborne Pathogens, Lockout/Tagout, Confined Space Entry, Hearing Conservation, and ongoing maintenance.  Continued efforts and coordination with garbage/recycling contractor - Veolia, newsletter articles, web site updates, and public education for the recycling program. The recycling recovery rate for 2010 was 31 percent. (2009 was 31 percent; 2008 was 28 percent; and 2007 was 29 percent).  Continued efforts with the Adopt-an-Ash Tree program in effort to raise money to fund chemicals to treat Ash trees against the Emerald Ash Borer. $3,347 collected / 121 trees treated.  Active member of the Sustainable Grafton Ad-hoc Committee which created a policy to encourage the Grafton Village Board and residents to become more sustainable.  Initiated a card access system for the Residential Yard Waste Site. A total of 1,357 yard access cards were issued in 2010.

ENGINEERING  Continued efforts with Ozaukee County to design the fish passage at the Bridge Street dam.  Coordinated with Ozaukee County for the removal of the Lime Kiln Park dam.  Contracted with Bonestroo for improvements to the Bridge Street dam east abutment.

Village of Grafton • Public Works Department • 1300 Hickory Street • Grafton, WI 53024 p (262) 375-5325 • f (262) 375-5327 • [email protected] 32  Contracted with Bonestroo to study the impoundment area to determine options for removing the accumulated sediment behind the Bridge Street dam.  Continued coordination with AECom for remediation of contaminated groundwater at Lime Kiln Park and groundwater investigations for the West Plume.  Continued coordination with the DNR regarding Stormwater Discharge Permit compliance.  Continued coordination with AECom for NR216 Compliance – Illicit Discharge Detection and Elimination.  Coordinated with Traffic Analysis & Design and the Wisconsin Department of Transportation for the design and installation of the Hawk Signals at WIS 60 and 13th Avenue.  Coordinated with Hammes Company and Aurora Health Care for installation of water, sewer, and storm system for the Aurora Medical Center.  Worked with the Wisconsin Department of Transportation on the WIS 60 improvements from First Avenue to Village limits including the traffic signals at Keup Road.  Continued coordination with Ozaukee County Highway Department for the completion of the pedestrian path on WIS 60 connecting Lone Oak Subdivision to First Avenue.  Completed and submitted Stormwater Annual Report.  Updated the equivalent charges for water, sewer and road projects.  Managed various phases of design, bidding, and construction on the following capital improvement projects:

Original Work Contract Completed Project Amount In 2010 2010 Sidewalk Replacement $33,000 $34,278 2010 Street Improvement Program which included: $573,771 $601,839 9th Avenue/15th Avenue/Power Street Building Demolition – 1435 Wisconsin Avenue $18,022 $18,022 Cedar Creek Road Reconstruction $410,000 $387,543 Lion’s Park Pavilion $94,500 $80,665 Total $1,129,293 $1,122,347

 Continued coordination with KPH Construction for final completion of the Village Hall renovation/ addition project.  Continued coordination with Miron Construction to complete construction of the Municipal Services Facility, Meadowbrook Park storm water pond enlargement, and the construction of the Residential Yard Waste Site.  Successfully moved all department staff and equipment from the old Public Works facility to the new Municipal Services Facility.  Split parcel of land on the south east portion of the Village to be developed as a Village park.  Coordinated with Moraine Environmental to complete a full ASTM 1527-05 Phase I Environmental Site Assessment at Moose’s Service-1435 Wisconsin Avenue.  Coordinated with Kapur & Associates to complete an asbestos inspection and a lead survey at Moose’s Service-1435 Wisconsin Avenue.  Installed pedestrian countdown signals at WIS 60 and 17th Avenue.  Coordinated with Wisconsin Central Railroad to renew the crossings on Wisconsin Avenue and Beech Street.

33  Contracted with Gremmer & Associates for construction design of the Falls Road Urbanization project.  Began or completed Village or consultant design on future projects, including:

Project 2011 Sidewalk Replacement Program 2011 Street Improvement Program Falls Road Urbanization Project

 Updated Village Official, Plat, Address, Zoning and quarter section maps.  Updated digital sanitary sewer system maps and water system maps for Grafton Water and Wastewater Utility.  Resolution accepting Falls Crossing Subdivision – road, curb, gutter, and sidewalk.  Resolution accepting Cheyenne Estates Subdivision – road, curb, gutter, and sidewalk.  Preliminary Assessment Resolution declaring intent to special assess urbanization of Falls Road from Blackhawk Valley to Port Washington Road  Final Assessment Resolution to special assess WIS 60 pedestrian path.

OPERATIONS AND MAINTENANCE  Historically, the goal for cracksealing (performed by Village crews) is 525,000 square feet of pavement annually. In 2009, the goal was increased to 600,000 square feet. In 2010, the amount of cracksealing completed was 1,140,417 square feet.

Cracksealing of Pavement

1,053,850 1,140,417 1,200,000

1,000,000 696,560 682,474 800,000 526,620 600,000 Feet 400,000

Number ofSquareNumber 200,000 0 2006 2007 2008 2009 2010 Year

 Cleaned streets in accordance with Stormwater Management Goals and Objectives, weekly in the downtown and monthly in other areas, during period April to October. Removed approximately 178.0 tons of debris from Village streets (2009 – 223.0 tons; 2008 – 130.5 tons; 2007 – 169.5 tons; 2006 – 171.5 tons).  Assisted Water and Wastewater Utility with repair of water main breaks.  Issued 22 weed notices with Village crew cutting 13 percent of non-compliant lots.  Applied 983.0 tons of salt for de-icing of roads (2009 – 1,386.0 tons; 2008 – 1,944.5 tons of salt and 145 tons of sand/salt mix; 2007 – 1,886.5 tons; 2006 - 577.5 tons).

34  Village crew placed 245.17 tons of asphalt and 12.98 tons of cold patch. (2009 – 517.09 tons; 2008 – 644.33; 2007 – 339.09; 2006 – 351.29).  Plowed snow following 10 storm events. Removed snow from downtown retail and industrial district three times.  Village crews inspected and cleaned 877 catch basins and stormwater inlets. ( 2009 – 666; 2008 – 700; 2007 – 792; 2006 – 227 cleaned).

Catch Basins/Inlets Inspected and/or Cleaned

877 1000 792 700 666 800 600 400 227

Numberof 200 Basins/Inlets 0 2006 2007 2008 2009 2010 Year

 Village crews repaired or reconstructed three catch basins and stormwater inlets.

Catch Basins/Stormwater Inlets Reconstructed

50 41 40 34 30 18 19 20 3 Numberof 10 Basins/Inlets 0 2006 2007 2008 2009 2010 Year

 Removed 96 and stumped 64 trees (2009 removed 86 and stumped 66; 2008 removed 135 and stumped 77; 2007 removed 70 and stumped 59; 2006 removed and stumped 92).  Planted 75 street trees (2009 – 109; 2008 – 83; 2007 – 99; 2006 – 100).  Trimmed 778 trees in the following areas:

Street Limits Meadowlark Court Bobolink Avenue to end Tanager Drive Bobolink Avenue to Canary Lane

35 Tanager Court Tanager Drive to end Bobolink Avenue West Chestnut Lane to West Falls Road 5th Avenue Rose Street to Washington Street 11th Avenue Washington Street to Beech Street Bridge Street West of 11th Avenue to 14th Avenue 17th Avenue (East side) Bridge Street to Spruce Street Willow Court 16th Avenue to 16th Avenue Falls Road 16th Avenue to 17th Avenue Wisconsin Avenue 9th Avenue to Columbia Road West Falls Road (South side) Wisconsin Avenue to railroad tracks Other spot locations throughout the Village as needed or requested.

 Maintained traffic control signs as follows: Installed 8 logo street name signs (2009 – 8; 2008 – 0; 2007 – 20; 2006 – 16). Installed 59 new traffic signs (2009 – 24; 2008 – 44; 2007 – 55; 2006 – 48). Replaced 37 existing traffic signs (2009 – 58; 2008 – 31; 2007 – 36; 2006 – 26). Removed 8 un-needed signs (2009 – 6; 2008 – 7; 2007 – 2; 2006 – 2).  Specified, bid, and awarded the installation of countdown pedestrian signals.  Repainted 225 Village crosswalks.  Opened and maintained the Residential Yard Waste site.  Provided weekly curbside brush collection from April to November on a call in basis. Completed 2,333 curbside collections in 2010 (2009 – 1,951; 2008 – 2,213; 2007 – 2,115; 2006 – 1,862).  Collected leaves curbside in October and November throughout the Village and distributed them to area farmers upon request and to the Residential Yard Waste site for composting.  Contracted with Resource Recovery System Inc. to tub grind brush at the Residential Yard Waste site. Discontinued hauling to the City of West Bend saving employee time, equipment usage, and fuel.  The total mileage under Village jurisdiction as of January 1, 2010 is 52.65.

Street Miles Maintained by the Village

54 52.39 52.65 50.56 52 50.74 50.74 50 48

Miles 46 44 42 40 2006 2007 2008 2009 2010 Year

(Please note that the graph does not have a baseline of zero.)

36

 Specified and purchased the following major equipment:

Equipment Amount Midsized Excavator (jointly with Water & Wastewater Utility) $93,125 2010 Peterbilt 58,000 GVW truck chassis $97,040 Dump body, spreader, plow, wing, and hydraulic system with anti- $76,102 icing tank mounted on 2010 Peterbilt truck chassis Total $266,267

 In addition to normal building and street maintenance, responded to 299 work order requests as follows:

Number of Department Requests Hours Multi-purpose Senior Center 4 6.50 Village Hall 51 77.75 Elections 3 84.00 Library 41 67.25 Building Inspection 3 9.00 Police 29 47.50 Residential Work Requests 63 121.75 Miscellaneous 105 221.55 Total 299 635.30

Personnel Changes/Staffing

 The following is a summary of the number of full-time employees from 2006-2010:

2006 2007 2008 2009 2010 Director/Engineer 1 1 1 1 1 Administrative Assistant 0 0 1 1 1 Administrative Secretary 1 1 0 0 0 Engineering Technician 1 1 1 1 1 Superintendent of Public Works 1 1 1 1 1 Foreman 1 1 1 1 1 Mechanic/Crewperson 1 1 1 1 1 Crewpersons 10 10 10 8 8 Total 16 16 16 14 14

37

 The following is a comparison of full-time hours worked from 2006-2010:

2006 2007 2008 2009 2010 Hours worked 23,830 24,960 25,154 25,082 25,078 Compensatory time off -551 -576 -505 -547 -561 Paid but not worked -3,191 -3,624 -3,788 -5,051 -3,922 TOTAL REGULAR TIME WORKED 20,088 20,760 20,861 19,484 20,595 OVERTIME HOURS WORKED 395 909 1,170 545 179 Total 20,483 21,669 22,031 20,029 20,774

 The following is a summary of the seasonal employee hours by account from 2006-2010:

Department 2006 2007 2008 2009 2010 DPW Garage 72 70 56 103 189 Equipment 0 1 84 9 14 Streets 315 570 1,118 878 791 Parks and Recreation 1,475 867 49 18 71 Other Buildings 74 96 108 89 96 Forestry NA NA 105 243 226 Storm Sewers NA NA 229 97 94 Other 243 231 297 311 311 Total 2,179 1,835 2,046 1,748 1,792

 The following is a summary of the work-related injuries and time lost from 2006-2010:

2006 2007 2008 2009* 2010 Number of Reported Incidents 4 3 8 9 7 Lost Days 0 0 21 1,368 0 Medical Costs ($) $3,683 $1,329 $42,307 $163,063 $4,658 *Two crew persons had shoulder injuries that required surgery and time off.

 The following is a comparison of full-time regular hours charged by program area from 2006-2010:

Program Area 2006 2007 2008 2009 2010 Streets 3,223 3,669 4,101 3,927 3,402 Equipment 3,685 3,539 3,451 2,980 3,022 Recycling 1,953 1,735 1,812 2,114 1,802 Parks and Recreation 2,877 2,516 2,405 2,855 3,930 Vacation/Holiday 2,426 2,832 2,756 2,812 2,876 Snow and Ice Control 1,432 3,038 4,184 2,462 2,182 DPW Building 557 290 254 321 2,158 Sick 704 754 979 2,222 980 Sweeping 1,007 1,000 909 918 986 Stormwater 1,324 1,038 1,003 936 440 Traffic Control 795 503 403 180 272

38 Forestry 1,796 1,400 1,091 1,499 1,530 Other Buildings 1,431 1,723 1,150 1,285 738 Decorations 368 417 282 310 396 Other 233 456 363 205 357 Sidewalk 19 50 11 56 7 Total 23,830 24,960 25,154 25,082 25,078

 The following is a comparison of full-time overtime hours charged by program area from 2006- 2010:

Program Area 2006 2007 2008 2009 2010 Streets 42 14 15 13 6 Recycling 92 108 103 79 31 Parks and Recreation 2 0 0 3 12 Snow and Ice Control* 245 735 998 389 94 Decorations 0 21 9 18 7 Other 14 31 45 43 29 Total 395 909 1,170 545 179  In 2005 – 2007 each employee could accumulate up to 48 hours of comp time; in 2008 this was increased to 64 hours of comp time; in 2009 the total hours of comp time each employee could accumulate was 56.

39

MEMORANDUM

TO: Darrell Hofland, Village Administrator

FROM: John Safstrom, Parks and Recreation Director

DATE: January 25, 2011

RE: 2010 Annual Report

Calendar year 2010 was a year of maintenance and change. The Parks and Recreation Department moved into the new Municipal Services Facility before the summer season began. The department remained busy as the challenge of not mailing the Summer Recreation Booklet for again was met with creativity and diligence. New registration software options were researched and budgeted to be installed in early 2011.

ADULT SENIOR SERVICES

Attendance at the Multi-purpose Senior Center decreased slightly. Numbers were similar to those in 2008. With the majority of the staff moving to the Municipal Services Facility, a part-time Senior Center Assistant was hired and trained. Members of the Senior Center raised funds to convert a room on the lower level to a fitness room. The fitness room will open early 2011.

Daily Attendance

2006 2007 2008 2009 2010 Village 10,407 10,589 9,765 10,225 9,642 Town 997 1,034 904 1,003 1,013 Non-Resident 3,240 3,462 3,020 3,258 2,707 Total 14,644 15,085 13,689 14,486 13,362 Days of Operation 251 251 251 252 252 Average Daily Attendance 58 60 55 57 53

Village of Grafton • Parks and Recreation Department • 675 N. Green Bay Road • Grafton, WI 53024 p (262) 375-5310 • f (262) 375-5327 • [email protected]

40

Continued program planning such as monthly special events, computer courses, and intergenerational activities make the Center a positive and beneficial place for seniors. Cooperation with the Port Washington and Cedarburg Senior Centers allows the offering of a wide range of 1-day trips at affordable prices. Efforts were made to increase accessibility to those with disabilities by adding two handicapped only parking places and widening the concrete to one of the side entrances.

Following is a listing of trips, events, and ongoing programs offered through the Senior Center in 2010:

Income Tax Assistance (29/year) Canasta (12/weekly) Blood Pressure Testing (30/monthly) Table Shuffleboard (occasional) Silver Belles Traveling Dance Group (15) Bridge (15/weekly) Shuffleboard (11, Wednesday) Thursday Night Sheepshead (1,300/year) Senior Picnic (66 attended) Chili Supper (45 attended) Halloween Party (43 attended) End of Summer Breakfast (12 attended) Christmas Party (91 attended) Welcome Spring Breakfast (29 attended) Bocce Ball (12, Tuesday) Senior Olympics (27 participants) Ceramics (5/bi-monthly) Senior Olympics Awards Breakfast (62) Cribbage (5/weekly) Pizza Membership Drive Party (50 attended) Crafts (4/weekly) 12 Computer Classes (75 attended) 4 Health Presentations (30/each) Bocce Tournament vs. Mequon (14) Stepping On – Fall Prevention (14/7 weeks) 500 Cards (12/weekly) St. Patrick’s Day Party (59 attended) Bingo (25/monthly) 25 1-Day Trips (500 attended) Exercise Class (65 members) 2 Extended Trips (13 attended) 5 Senior Meetings w/Guest Speakers (131) Golden Tones Traveling Chorus Lunch & Movie (12/monthly) (16 members) 4 Art Classes (22 attended) Foot & Nail Clinics (153 attended) Book Discussion Club (6/monthly) Chickenfoot (12/weekly) Delta Kappa Gamma (10/monthly) Mexican Train (15/weekly) Generations online Grant Flu Clinic (86 attended)

RECREATION

There was almost no change in participation from 2009.

In-service training for all seasonal staff was again held in May of 2010. First aid, emergency situations, and department policies and procedures were discussed.

Partnering with the Port Washington and Cedarburg Parks and Recreation Departments allowed for implementation of two new programs. Ozaukee Youth Track Club was held at the Grafton High School Track and the Polar Express event was held at the Cedarburg Community Gym. Both events were very successful. Tickets for the Polar Express sold out two weeks prior to the event. The fourth annual Giro d’Grafton professional bike race again provided fun and excitement for families and visitors. The third annual Fall Pumpkin Festival was well attended also.

41

Recreation Participation

2006 2007 2008 2009 2010 Village 1,421 1,456 1,263 1,176 1,294 Town 354 378 358 267 294 Non-Resident 695 617 527 607 503 Total 2,470 2,451 2,148 2,050 2,091 Middle School Youth Activities 175 70 36 100 36 Total 2,645 2,521 2,184 2,150 2,127

PARKS

Park rentals were slightly above 2009 figures. After seven seasons, the Robert P. Zaun Pavilion is still the most popular facility in the Village’s park system for weddings, reunions and graduations.

The Lion’s Park Pavilion is three-fourths complete. Approximately 85 tons of rubber safety surface was installed in playgrounds at five parks: Centennial, Wildwood, Pine, Acorn and Veterans Memorial.

Park Permits

Park Permits 2006 2007 2008 2009 2010 Type of Permit: Resident Family <25 35 27 25 31 24 Resident Family >25 151 158 166 160 174 Non-Resident Family <25 5 4 4 1 5 Non-Resident Family >25 32 32 35 21 24 Resident Company 7 6 6 15 9 Non-Resident Company 6 5 4 3 8 Family Aquatic Center 16 20 19 17 13 Non-Profit Group 43 41 53 49 48 Total 295 293 312 297 305

42 AQUATICS

Calendar year 2010 attendance at the Family Aquatic Center increased 20 percent from 2009 due to very dry weather. The Aquatic Center did not close due to rain in 2010.

The family-oriented outdoor movie night, “Flick & Float”, was again held at the Aquatic Center in July with over 100 in attendance.

The facility was run in an efficient and friendly manner again in 2010.

Aquatic Attendance

2006 2007 2008 2009 2010 Family Aquatic Center 25,391 25,213 29,885 25,117 30,157 Indoor Pool (Grafton High School) 2,126 2,184 2,854 1,951 1,807

Attendance decreased at the Grafton High School pool as unseasonably cold weather and abundant snowfall hindered patron travel. Fall/winter weekend swim was postponed until late 2010 due to poor attendance.

43

MEMORANDUM

TO: Darrell Hofland, Village Administrator

FROM: Michael A. Rambousek, Director of Planning and Development

DATE: January 26, 2011

SUBJECT: 2010 Annual Report

The Department of Planning and Development provides the following Annual Report for 2010. In addition to routine functions, the items below highlight the Planning and Development Department’s activities for 2010:

General Planning • Provided staff support to the Plan Commission on 90 agenda items; • Provided staff support to the Architectural Review Board on 39 agenda items; Commercial/industrial development constituted 46 percent (18) of those agenda items; • Provided staff support to the Community Development Authority on 68 agenda items related to redevelopment in the downtown and South Commercial District; and • Provided staff support to the Historic Preservation Commission on 26 agenda items.

Downtown Redevelopment • Added two walk-of-fame keys to the Paramount Plaza Walk-of-Fame: The Mississippi Sheiks and Ida Cox; • Amended TID No. 3 Project Plan to allow for donations from TID No. 2 and TID No. 5; • Approved revised plans for the Grafton Hotel project located at 1312 Wisconsin Avenue to include18 residential units, small restaurant with sidewalk order window, and 37 parking spaces; • Approved alterations and facade grant for The Bridge Inn, located at 1216-18 Bridge Street, in the downtown for an architectural upgrade and expansion of the existing building and outdoor area; • The Community Development Authority facilitated the purchase of property known as Moose’s, located at 1435 Wisconsin Avenue. The building has since been demolished by the Village. This property will be used to provide access into the Lumberyard Site for redevelopment; • The Village amended the TID No. 3 Plan to make the Bridge Street dam impoundment dredging and repair project, purchase of property for creating public parking and for

Village of Grafton • Planning and Development Department • 860 Badger Circle • Grafton, WI 53024 p (262) 375-5303 • f (262) 375-5312 • [email protected] 44 possible redevelopment purposes and construction of public parking areas, all eligible expenditures in the district; • The Plan Commission reviewed and approved a Master Redevelopment Plan for the Lumberyard Site located in the downtown with a specific focus that will guide future development in this area; • The Village placed an emphasis on cleaning up the former Brewery site property located at 1032 and 1038 12th Avenue;

Facade/Sign Improvement Grants $70,000 $66,590 8 $60,000 7 6 $50,000 $43,000 5 $40,000 $30,996 4 $30,000 $22,000 $23,000 3 $20,000 2 $10,000 1 $0 0 2006 2007 2008 2009 2010 Year

The graph above provides an indication of the number of facade and sign grants and the total of grant dollars provided in a given year.

• Installed various public parking lot signs throughout the downtown; • Approved expansion of Little Friends Daycare into 4,480 square feet of the adjacent building located at 1214 10th Avenue; • Approved upgrade of new gas pumps and islands at Grafton Mobil located at 1117 Washington Street; and • A conditional use permit was approved to operate Downtown Pizza, a restaurant to be located at 1230 12th Avenue which will have sit-down and carry-out services.

TID No. 3 Valuations $55 $50 $54.3 $45 $53.2 $50.8 $40 TIF Base Value $46.8 $35 $40.5$21.0 Million $30 $25 $20 $15 $10 $5 $0 2006 2007 2008 2009 2010

The graph above provides the total value of property in TID No.3 during a given year.

45 South Commercial District Redevelopment • Approval of a temporary seasonal greenhouse for Ozaukee Ace Hardware Store located at 1818 Wisconsin Avenue; • Village Entry Signs were updated with our new logo and brand. These two signs are located at the south end of Wisconsin Avenue (South Commercial District) and at the eastside of WIS 60 (near Interstate 43); and • Approved a façade grant for the Donahue Building, located at 2134 Wisconsin Avenue.

Other Industrial, Commercial, and Institutional Developments • Architectural approval was granted to the Grafton Little League for their facility buildings to be located on the property at the northeast corner of Riverbend Road and Lakefield Road; • Approved site improvements and canopy addition to the Family Sharing building located at 1002 Overland Court; • Approved Mueller Funeral Home addition for a cremation building and garage area to be located at 979 North Green Bay Road. This 2,322 square feet addition on the west side of the building brings the total square footage of the building to 9,799 square feet; • Approved a 14,459 square foot medical clinic for Columbia-Saint Mary’s which is located on Cheyenne Court; • Approved a small expansion of United Financial Group located at 2230 Dakota Drive that included employee break rooms and a solarium; • Approved a conditional use permit for a Game Stop store at 1258 Port Washington Road in the multi-tenant building that is part of the Charcoal Grill Development; • Approved the architectural enhancement of the former Village Hall located at 1971 Washington Street on WIS 60, owned by the PJL Group, with a new dormer on the main roof, new shingles, a new multi-tenant monument sign that matches the building, and other site improvements (dumpster enclosure). This architectural change modernized the look of this office building; • Approved new building plans for Gauthier Biomedical Inc. for properties located at 1333 and 1345 Washington Street to accommodate a new building comprised of 28,000 square feet of office space on two floors and 30,000 square feet of manufacturing space on a single floor. This project involved the review of an annexation request, rezoning, a conditional use permit, and site and architectural plans; • Approved minor architectural enhancements to Micro Brush International building, located at 1376 Cheyenne Avenue; • Approved two major projects that involve alternative energy sources that use of solar panels to create electrical energy. They are The Family Enrichment Center and Pilgrim United Church of Christ.

Comprehensive Plan Amendments/Smart Growth Plan The following changes and/or additions to the Village of Grafton Comprehensive Plan 2035 or associated plans were made in 2010: • Approved a Master Redevelopment Plan for the Lumberyard Site located in the downtown; and

46 • The Village worked with the Town of Grafton Review on a Master Plan for the STH 32/CTH V Interchange Area. The Town led this planning process, but included the Village’s input in the creation of the plan.

Zoning Code Text Amendments The following zoning text changes occurred in 2010: • Approved a new use table for the downtown that allows the Planning and Development Staff and the Plan Commission to focus on future businesses that meet the goals of the types of uses identified as desired in the Downtown Master Plan including small retail shops, fine dining, family oriented restaurants, local offices, housing, etc.; • Amended the PUD - Planned Unit Development zoning section which will now allow the Plan Commission to choose which types of businesses are acceptable on a case- by-case basis depending upon the development of the surrounding area; • Amended the Landscape and Buffer Development regulations to make the landscaping requirements for development much more user friendly; and • Approved a new code revision to allow multi-light color lighting on message reader board signage.

New Residential Developments The following new residential development reviews and/or approvals occurred in 2010: • Approved plans for the Grafton Hotel project located at 1312 Wisconsin Avenue to include18 multi-family residential units.

Residential Developments Approved 100% 2 80% 60% 27 37 35 18 40% 48 20% 42 0% 1 2006 2007 2008 2009 2010 Year Single-Family Two-Family MF Apartment MF Condominium

The graph above provides and indication of the total number of residential units created during a given year. The graph also provides an indication of each unit type.

47 Board and Commission Agenda Items

Plan Commission Agenda Items 2006 2007 2008 2009 2010 Site Plan Review/Amendment 8 18 22 17 25 Initial Review of Conditional/Accessory Use Request or 9 20 10 9 8 Amendment Consideration of Conditional/Accessory Use Request or 9 16 10 9 8 Amendment Initial Review of Land Use Map Amendment 4 1 1 3 1 Comprehensive Master Plan Amendment 4 1 3 4 1 Initial Review of Text Change to Zoning Ordinance 1 4 4 13 4 Text Change to Zoning Ordinance 1 4 4 8 4 Initial Review of Map Change to Zoning Ordinance 4 6 4 6 2 Map Change to Zoning Ordinance 4 6 4 4 2 Annexation Reviews 2 4 3 0 1 Extra-territorial Land Reviews 3 10 5 5 5 Sign Variance 1 1 1 4 1 Initial Review of Sign Variance 0 0 0 0 0 Certified Survey Maps 6 6 4 2 3 Preliminary Plat Reviews 2 3 0 1 0 Final Plat Reviews 1 2 1 1 0 Conceptual Review Items 12 11 10 5 3 Recommendations to the Town of Grafton 3 0 0 0 1 Other (i.e. TIDs, Smart Growth, etc.) 15 14 26 31 26 Total 91 129 112 119 90

Architectural Review Board Agenda Items 2006 2007 2008 2009 2010 Review of Commercial Architectural Plans 15 26 17 18 17

Community Development Authority Agenda Items 2006 2007 2008 2009 2010 Downtown Façade Improvements Grants 3 3 1 2 1 Downtown Signage Grants 9 4 2 3 2 Other (i.e. plaza area, TIDs, Developer Agreements, Resolution approvals, etc 57 58 53 66 65 Total 69 67 56 71 68

48

MEMORANDUM

TO: Darrell Hofland, Village Administrator

FROM: John Hanson, Library Director

DATE: January 25, 2011

SUBJECT: 2010 Annual Report ______

The USS Liberty Memorial Public Library continued providing materials and services to help meet the informational, recreational, educational, social and cultural needs of the community. The amount of materials and services available was adjusted to better meet these needs.

In 2010, the library circulated 254,486 items. This was a 2.7 percent increase from the previous year.

Materials Circulation

260,000 240,000 220,000 200,000 180,000 160,000 140,000 120,000 100,000 2006 2007 2008 2009 2010

49 The library offered programs that were attended by 5,689 people. This is a 17 percent increase from the previous year. The library offered nine internet computers and four computers containing various CD-ROM and word processing programs. A total of 12,800 computer sessions were registered for 2010. This is an 8 percent decrease over the previous year.

Program Attendance and Computer Usage

14,000

12,000 10,000

8,000 Program Attendance 6,000 Computer Usage 4,000

2,000 0 2006 2007 2008 2009 2010

2010 ACHIEVEMENTS

1. Conducted various workshops for the public, including classes on using e- mail, and a class exploring databases available for library customers.

2. Held a variety of adult programs in the library. Program topics included card making, beading, Native American history, the Persian Gulf, meditation, houseplants, finance-related, job-related, and the future. The Ozaukee Humane Society also brought a variety of adoptable animals to the library atrium on a Saturday in winter.

3. Offered a variety of children’s programs in the library. The summer reading program included a variety of activities, including book discussion groups, storytellers, crafts, games, and contests. Throughout the entire year, story hours were held, which included reading, singing and craft projects. Regular movie viewings were held throughout the year. The ‘Read to Rover’ program continued, whereby the humane society provided certified companion dogs and their volunteer companions, and children had an opportunity to read aloud to these dogs.

4. Provided in-house workshops for the staff. Workshops were held on new reference materials, useful Internet sites, customer service techniques, computer technology, and readers’ advisory.

50

5. Introduced a Teen Corner, which was the result of extensive planning by staff and the Teen Advisory Committee. The area includes various tables, chairs, bulletin boards and shelving units. The young adult books have also been moved into this area.

6. Introduced a Teen Book Discussion Blog, an online place where teens post comments about a book that is selected each month.

7. Implemented a Book to Movie Dinner Club for children in grades 2 – 5. Each month the library picks a book to read and then holds an event where the kids watch a film adaptation of the book. Discussion and refreshments follow.

8. Participated in a grant that was given to the library system. A computer lab was set up for a week which was used by the Workforce Development Center for a series of workshops for the unemployed and underemployed.

9. Participated in the U.S. Census by being an Authorized Census Questionnaire Assistance Center. For several weeks a U.S. Census worker was at the library 15 hours a week answering census related questions.

10. Introduced Career Counseling on Saturdays. Attendees were able to meet one-on-one with a Life Coach/Academic-Educational Advisor to learn about needs assessment, work readiness, and assistance with cover letters and resumes.

11. Started a monthly drop-in Chess Club. The group meets monthly and is open to all levels of ability.

51

MEMORANDUM

TO: Darrell Hofland, Village Administrator

FROM: Thomas Krueger, Utility Director

DATE: January 28, 2011

RE: 2010 Annual Report

The following is an annual report of the Grafton Water and Wastewater Utility for 2010. This report describes the Utility Administration and water/wastewater operational activities and significant achievements over the last year.

UTILITY ADMINISTRATION

The Village of Grafton water supply and wastewater treatment systems are run by a combined utility. The Utility employs 11.85 permanent employees including a Utility Director, a Utility Superintendent, a Utility Clerk, a 0.6 FTE Office Assistant, a 0.25 FTE Administrative Secretary, and eight Utility Operators including a Foreman. These personnel are responsible for the day-to-day operations, maintenance, supervision and administration of the Utility and its water and wastewater treatment facilities.

 The Utility Foreman position was filled by internal promotion in September 2010. This position was approved for 2006 but remained unfilled until 2010.

Administration 2006 2007 2008 2009 2010 Utility Director 1.00 1.00 1.00 1.00 1.00 Utility Superintendent 1.00 1.00 1.00 1.00 1.00 Administrative Secretary II 0.00 0.00 0.25 0.25 0.25 Accounting Clerk II 0.50 0.50 0.00 0.00 0.00 Utility Clerk I 1.00 1.00 1.00 1.00 1.00 Office Assistant 0.00 0.00 0.00 0.60 0.60

Village of Grafton • Water and Wastewater Utility • 1900 Ninth Avenue • Grafton, WI 53024 p (262) 375-5330 • f (262) 375-6938 • [email protected] 52 Operations 2006 2007 2008 2009 2010 Operations Foreman 0.00 0.00 0.00 0.00 1.00 Utility Operator 8.00 8.00 8.00 8.00 7.00 Total 11.50 11.50 11.75 11.85 11.85

 A 5-year comparison of employee hours that have been paid out on an annual basis follows below. The decrease in total hours shown for 2007 was due to manpower shortages from the loss and/or departure of four employees during the year.

Full-Time/Part Time 2006 2007 2008 2009 2010 Regular Time NA 18,313.0 20,640.5 21,065.6 20,705.0 Comp Time Paid NA NA NA 157.0 286.0 Other Time Paid NA 2,248.0 2,555.0 2,761.2 3,239.5 Overtime Paid NA 778.0 937.0 772.8 782.0 Total NA 21,339.0 24,132.5 24,756.6 25,012.5

The Utility is dependent upon service fees to meet its operational costs and not property tax levy. Utility personnel perform „in-house‟ billing, accounting and customer service functions. Water and sewer services are billed quarterly. The 2010 combined charges for the average residential customer totaled about $174 per quarter for 18,000 gallons of usage. Billings in 2010 included an approximate 14 percent increase in water rates and a 19 percent increase in sewer rates.

Below are activity highlights of the Utility Administration:

 Completed hiring to fill the Foreman position in September.  Coordinated public access to Village GIS mapping through a link on the Village web site.  Assisted Finance Department with active conversion from Class C Utility accounting to Class AB accounting including customized definition of all AB accounts for Utility use.  Completion of annual PSC Report on-time including Class AB accounting for the first time.  Coordinated in-house preparation and distribution of the 2009 Consumer Confidence Report.  Coordinated final assessment matters for both the Grafton Avenue water loop and the N. Green Bay Road sewer extension projects.  Completed RFP selection of an architect for site master planning and design of a new vehicle and equipment storage facility.  Continued active promotion of water conservation and sustainability with sale of 26 „rain barrels‟ to Grafton residents.  Initiated joint and favorable discussion with Cedarburg and Mequon regarding future lake water supply planning on a regional basis.

53 WATER UTILITY OPERATIONS

The Water Utility facilities include approximately 68.1 miles of distribution mains, 6 deep wells, 1 interzone transfer station, and 3 water towers with storage capacity totaling 800,000 gallons. This system provides groundwater supply to all industrial and commercial establishments within the Village and all residents of the Village plus two subdivisions in the Town of Grafton. The water system‟s total supply capacity is 5.29 million gallons per day (mgd). The 2010 average day pumpage was 1.14 mgd.

The water is of generally high quality although some water treatment is employed to improve characteristics and to meet „safe drinking water‟ standards. In that regard, fluoride is added at all wells for prevention of dental caries, and polyphosphates are added at Wells #3, #4 and #5 to alleviate the occurrence of red water and scale formation. In addition, air stripping of water supply has been implemented at Wells #4 and #5 for the removal of low levels of volatile organic chemicals (VOC‟s). In conjunction with VOC‟s treatment, chlorine addition occurs at these two wells. Chlorine is also added at Wells #3, #6 and #7 for disinfection and general safe water purposes. In further note, the Grafton water supply contains approximately 21 grains of hardness which equates to hard water and typically requires the private use of an in-home water softener.

Water system highlights and achievements for 2010 were as follows:

 Completed roof replacement and other fasade improvements at Well #2.  Completed driveway repaving, electrical upgrade improvements and interior recoatings work at Well #3 .  Completed electrical upgrade improvements and interior recoatings work at Well #5.  Completed the balance of a system-wide water leak detection survey to pinpoint sources of water loss.  Completed 75% of catch-up on overdue testing of 160 larger size commercial/industrial meters (1” – 3”).  Reduced the percentage of „unaccounted water‟ from 25.4% to 17.3% as a result of on- going efforts to identify and correct sources of water loss.  Completed Year #7 of Utility cross-connection control program with Hydro Designs Inc. including preparatory work, contract inspection and follow-up coordination on a total of 131 industrial, commercial and public authority facilities.  Completed Year #7 of contract valve exercising program (by M.E. Simpson Co., Inc.) including 664 valves or approximately 37 percent of system valves exercised.  Completed replacement of 2,157 feet of old and/or undersized water main in 15th Avenue, Power Street and Ninth Avenue as part of a planned infrastructure replacement program to upgrade the reliability of service and reduce „water losses‟. The project was completed in conjunction with DPW pavement improvements for these Village streets.  Completed installation of a 100 foot water main loop in Cedar Creek Road near Prairie Run in order to upgrade the reliability of water service and water quality in this area. This project was completed in conjunction with the Cedar Creek roadway improvements project.

54  Completed joint purchase of a mid-size excavator with Public Works and actively began in-house field repairs to a majority of water distribution valves, hydrants, water service leaks and manholes at significant Utility savings as compared to repair costs by contractor.

WASTEWATER UTILITY OPERATIONS

The Wastewater Utility system consists of a fully sewered Village with 12 sewage lift stations, approximately 54.0 miles of sanitary sewers and an activated sludge wastewater treatment facility. The WWTP was last upgraded in 2004 - 2005. The upgrade included single-stage nitrification improvements that were placed in operation March 2005. This project increased the plant‟s capacity from 1.6 to 2.5 mgd. The plant averaged about 1.498 mgd of influent in 2010 which is 60 percent of its design hydraulic capacity. The average organic loadings were at about 78 percent of the current design loadings. The average daily flow figure of 1.498 mgd was about 5 percent lower than in 2009 even though rainfall was nearly identical at 35 inches in both 2009 and 2010.

55

Wastewater related highlights and achievements for 2010 were as follows:

 Awarded contract to Town & Country Underground Utility Construction, Inc. for extension of sanitary sewer service to N. Green Bay Road property owners and completed construction including sewer lateral hook-ups by two of the four property owners.  Awarded contract to Ozaukee Excavating, Inc. for replacement of the Bridge Street lift station and completed engineering, construction and start-up of improvements.  Awarded contract to Grunau Company for replacement of the Utility heating plant boiler and completed engineering, installation and start-up of improvements.  Completed pumps rehabilitation at both the Audubon lift station and the Ninth Avenue lift station  Replaced the rail systems for two - Flygt pumps at the Falls Road lift station.  Completed floor recoatings work at the 11th Avenue lift station and the Shady Hollow lift station.  Completed interior recoatings work at the WWTP – bar screen room.  Completed a preliminary engineering design study of UV (ultraviolet) light disinfection equipment options to establish recommendations and basis for preparation of plans and specifications to replace chlorine disinfection facilities with UV disinfection in 2011.  Completed installation of a UV transmittance scanner to continuously measure effluent transmittance for UV facility design purposes and then effective operational control purposes in the future.

56  Completed further sewer rehabilitation/relining of 1,024 feet of sanitary sewers in 14th Avenue and South Pine Street.  Completed replacement of 2,115 feet of 50 - 80 year old poor condition sanitary sewer in 15th Avenue, Ninth Avenue and Power Street to address a portion of the 2006 SSES (sewer system evaluation survey) study recommendations and in coordination with the Village street pavement improvements program. Completed e-CMAR report for 2009 WWTP operations with a score of 4.00 on scale of 0.00 to 4.00.

2006 2007 2008 2009 2010 CMAR POINT TOTAL 1 4.00 3.84 3.59 4.00 NA

Year-End Reporting Various year-end reporting and statistical summaries related to both water and wastewater department operations are included in the following pages as a part of this report.

1CMAR is the point total tallied by the wastewater operation relative to “compliance maintenance annual reporting”.

57 WATER UTILITY OPERATING SUMMARY

ITEM 2006 2007 2008 2009 2010 WATER PUMPAGE Volume Pumped, MG 465.848 468.274 467.280 474.611 417.700 Volume Sold, MG 366.813 366.176 349.213 338.832 329.120 Volume Acct'd but Not Sold, MG 8.073 7.660 7.988 15.077 16.460 Revenue Ratio 78.7% 78.2% 74.7% 71.4% 78.8% Water Loss Ratio 19.5% 20.2% 23.6% 25.4% 17.3%

Ave. Day Pumpage, GPD 1,276,000 1,283,000 1,277,000 1,300,000 1,144,000 Max. Day Pumpage, GPD 2,169,000 2,164,000 1,946,000 2,065,000 2,050,000 Min. Day Pumpage, GPD 775,000 694,000 868,000 797,000 675,000 Total Supply Capacity, MGD 4.81 4.86 5.46 5.34 5.29 Ave. Day/Total Cap. Ratio 0.27 0.26 0.23 0.24 0.22

DEPT. LABOR COSTS $ 209,867 $ 206,388 $ 223,271 $ 266,934 $ 255,168

CHEMICAL USAGE & COSTS Fluoride Usage, lbs 17,973 17,725 19,251 18,637 15,462 Fluoride Costs $ 5,251 $ 6,251 $ 7,647 $ 7,458 $ 7,151 Sodium Hypochlorite, gals 3,513 3,090 3,812 3,705 3,559 Sodium Hypochl., Costs $ 11,944 $ 11,592 $ 14,842 $ 14,536 $ 14,070 Polyphosphates, lbs 4,178 4,362 5,220 4,164 3,492 Polyphosphate Costs $ 3,703 $ 4,092 $ 4,912 $ 3,885 $ 3,319

CHEMICAL RESIDUALS (1) Ave. Residual, Fluoride 1.16 1.18 1.16 1.17 1.12 Desired Range, Fluoride 1.00 - 1.20 1.00 - 1.20 1.00 - 1.20 1.00 - 1.20 1.00 - 1.20 Ave. Residual, Chlorine (FAC) 0.35 0.34 0.39 0.37 0.31 Desired Range, Chlorine 0.25 - 1.00 0.25 - 1.00 0.25 - 1.00 0.25 - 1.00 0.25 - 1.00 Ave. Residual, Polyphos. 0.38 0.40 0.39 0.31 0.3 Desired Range, Polyphos. 0.50 0.50 0.50 0.50 0.50

POWER USAGE & COSTS (2) KWH Usage (On-Line Wells) 835,574 796,496 765,028 797,476 722,917 On-Line Electrical Costs $ 74,660 $ 76,007 $ 76,121 $ 83,468 $ 80,907 Ave. Cost/KWH 0.0894 0.0954 0.0995 0.1047 0.1119 Electric Cost/MG Pumped $ 160,267 $ 162,313 $ 162,902 $ 175,866 $ 193,697 Efficiency: KWH/MG 1,794 1,701 1,637 1,680 1,731

AVE. NO. OF CUSTOMERS (3) 4,560 4,605 4,671 4,705 4,725 TOTAL CUSTOMERS ADDED 43 52 66 32 19

NO. OF METERS IN SERVICE 4,603 4,654 4,728 4,758 4,847 NO. OF METERS TESTED 554 175 591 509 384

FEET OF WATER MAIN (4) 335,774 348,760 349,640 359,516 359,667 WATER MAIN CONSTR, FT. (5) 16,051 18,871 2,984 13,207 2,257 WATER MAIN RETIRED, FT. 6,599 5,885 2,104 3,331 2,106

58 WATER UTILITY CONTINUED 2006 2007 2008 2009 2010

# DISTRIBUTION VALVES (6) 1566 1690 1719 1792 1801 NO. OF VALVES OPERATED 532 602 581 591 664

NO. OF HYDRANTS (7) 618 661 667 695 696 NO. OF HYDRANTS FLUSHED 1263 1312 1512 1572 1551

NO. OF WATER MAIN BREAKS 10 5 2 11 5 NO. WATER SERVICE BREAKS 9 12 8 13 13

TOTAL OPERATING REVENUES $ 1,436,178 $ 1,558,395 $ 1,478,375 $ 1,495,025 $ 1,498,435 TOTAL OPERATING EXPENSES $ 1,052,506 $ 1,311,468 $ 1,167,870 $ 1,288,255 $ 1,334,944 NET OPERATING INCOME $ 383,672 $ 246,927 $ 310,505 $ 206,770 $ 163,491 RATE-OF-RETURN (8) 7.19% 4.08% 4.67% 2.49% NA

NOTES: 1. Chemical residuals are per distribution samples grabbed and reported in mg/l (milligrams per litre).

2. Water supply pumping for active wells.

3. Average number of customers during the year (ie. average of 4 quarters totaled for each category).

4. Feet of water main in service at year-end.

5. Total water main construction including new extensions and replacements.

6. Valves at end-of-year including hydrant valves and distribution valves.

7. Total hydrants in service both in and outside municipality, not including flushing hydrants (3 added-'97;1 in'02).

8. Rate of Return on 'rate base' computation.

59 WASTEWATER UTILITY OPERATING SUMMARY

ITEM 2006 2007 2008 2009 2010 WASTEWATER PLANT FLOWS Influent Flow, MGY 513.890 562.707 641.409 573.971 547.159 Average Daily Flow, MGD 1.407 1.541 1.754 1.572 1.498 Maximum Day Flow, MGD 3.394 4.019 6.340 4.004 3.686 Minimum Day Flow, MGD 0.890 1.064 1.156 1.064 1.095

Design Flow (1981), MGD (1) 2.150 2.150 2.150 2.150 2.150 Plant Capacity (1997; 2005), MGD(2) 2.500 2.500 2.500 2.500 2.500

TREATED EFFLUENT LEVELS (3) BOD (30 mg/l) 5 5 5 5 5 Suspended Solids (30 mg/l) 4 4 5 5 4 Phosphorus (1.0 mg/l) 0.64 0.70 0.57 0.68 0.63 Ammonia Nitrogen (2.1 mg/l) 0.077 0.023 0.026 0.044 0.139

TREATMENT EFFICIENCIES (4) BOD 98.1% 98.1% 97.7% 97.8% 98.0% Suspended Solids 98.8% 98.8% 98.1% 98.1% 98.4% Phosphorus 90.0% 89.1% 90.2% 88.4% 89.5% Ammonia Nitrogen 99.7% 99.9% 99.9% 99.8% 99.4%

DEPT. LABOR COSTS $ 348,294 $ 324,755 $ 360,476 $ 343,309 $ 369,239

CHEMICAL USAGE & COSTS Ferrous Chloride, lbs Fe 37,776 33,398 37,943 36,432 32,642 Ferrous Chloride Costs $ 13,034 $ 12,457 $ 16,859 $ 19,673 $ 16,947 Chlorine Gas, lbs 2,100 2,400 2,400 2,400 1,950 Chlorine Costs (5) $ 1,399 $ 1,705 $ 1,815 $ 1,713 $ 1,396 Sulfur Dioxide Gas, lbs 1,050 1,200 1,200 1,050 1,050 Sulfur Dioxide Costs $ 850 $ 955 $ 1,461 $ 1,349 $ 1,469 Polymer, lbs 6,835 5,532 5,850 7,200 5,400 Polymer Costs $ 12,056 $ 8,927 $ 9,068 $ 11,160 $ 8,492

POWER USAGE/COSTS Wastewater Treatment Plant, > KWH Usage 879,960 896,400 934,920 899,520 962,520 > Power Cost $ 64,267 $ 67,022 $ 74,026 $ 72,661 $ 79,951 9th Ave Garage/Incinerator, > KWH Usage 20,982 18,970 22,114 27,088 11,620 > Power Cost $ 2,352 $ 2,203 $ 2,629 $ 3,176 $ 1,403 Sewer Lift Stations, > KWH Usage 211,611 231,594 246,841 256,228 196,668 > Power Cost $ 21,368 $ 23,876 $ 27,263 $ 29,645 $ 25,187

SLUDGE DISPOSAL Volume Removed, Gals 1,147,400 1,404,250 1,259,000 1,732,185 1,114,153 Trucking Costs $ 78,425.79 $ 103,968.36 $ 88,149.06 $ 129,599.32 $ 71,086 Remote Storage Costs Incl. w/HaulingIncl. w/Hauling Incl. w/Hauling Incl. w/Hauling Incl. w/Hauling Incl. w/Hauling SEPTAGE RECEIVING Volumes Received 9,899,050 10,954,270 10,345,200 9,055,250 8,917,200 Revenues $ 90,599.92 $ 92,685.15 $ 93,829.69 $ 86,197.21 $ 89,130

60 WASTEWASTER UTILITY continued 2006 2007 2008 2009 2010 AVE. NO. CUSTOMERS (6) 4,365 4,414 4,475 4,390 4,419 TOTAL CUSTOMERS ADDED 43 52 71 31 18

FEET OF SANITARY SEWER (7) 276,383 283,243 283,243 284,494 285,205 SANITARY SEWER CONSTR., FT. 13,109 15,785 - 1,251 2,826 SEWER MAIN RETIRED, FT. 6,050 5,657 - - 2,115

SEWER MAIN "JETTED", FT. 100,220 14,171 52,573 100,202 61,695 SEWER MAIN "RODDED", FT. 5,236 - 2,984 - 307 SEWER MAIN "TELEVISED", FT. 38,616 1,704 2,325 - 307

TOTAL OPERATING REVENUES $ 1,584,699 $ 1,643,756 $ 1,603,101 $ 1,711,051 $ 1,927,295 TOTAL OPERATING EXPENSES $ 1,502,069 $ 1,374,433 $ 1,488,541 $ 1,609,744 $ 1,851,435 NET OPERATING INCOME $ 82,630 $ 269,323 $ 114,560 $ 101,307 $ 75,860

NEW CONST. ERC ASSMTS (9) $ 33,890 $ 63,490 $ 77,230 $ 232,220 $ 22,640 ICF ASSESSMENTS (10) $ 79,964 $ - $ - $ - $ -

ERF DEPOSITS (11) $ 144,000 $ 97,600 $ 73,200 $ - $ - ERF WITHDRAWALS $ (27,148) $ (11,834) $ (59,296) $ (158,591) $ (116,467) ERF FUND ADJUSTMENTS $ - $ - $ 233,678 $ 20 $ - ERF FUND YR-END BALANCE $ 749,282 $ 835,048 $ 1,082,630 $ 924,060 $ 807,593

DNR ENVIRONMENTAL FEES $ 6,993 $ 7,468 $ 6,967 $ 6,797 $ 6,678

Notes: 1. Rated flow capacity of plant per DNR design submittal, 1981.

2. Actual flow capacity per Donohue re-evaluation performed 1997; 2005 capacity in follow-up to aeration project.

3. Treated effluent levels are an 'annual average' for each parameter (ie. average of 12 monthly averages); Parameter discharge limits are shown in parenthesis as a monthly average; ammonia limit is a weekly average.

4. Treatment efficiencies are an 'annual average' (ie. average of 12 monthly averages).

5. Includes demurage charges.

6. Average number of customers during the year (ie. ave. of 4 qtrs for each customer category).

7. Total feet of sanitary sewer installed at year-end.

8. Rate of return on 'rate base' computation excludes amortization of construction grant amount; NA after deregulation.

9. ERC is the "equivalent residential connection" fee for new construction.

10. ICF assessment is the 'per acre' interceptor connection fee for annexed areas to be developed.

11. ERF is the annual allocation to the wastewater facility's "equipment replacement fund".

61 Utility Emergency Response Reporting

Nature of Response 2006 2007 2008 2009 2010 Well Operational Failure 34 35 22 27 19 Water Tower Operational Failure 2 3 7 17 5 Well Telemetry Failure 7 10 4 9 NA Well Entry Alarm 3 0 6 2 2 Water Service Break 1 4 3 0 2 Water Main Break 6 2 3 4 3 Frozen Water Service 0 1 0 0 0 No Water Call (Residential) 2 3 2 2 5 No Water Call (Non-Residential) 0 1 1 0 0 Damaged Fire Hydrant 0 0 1 0 0 Flowing Fire Hydrant 0 0 0 1 0 Leaking System Main-line Valve 0 0 0 0 0 Rusty Water Call 0 0 0 0 0 Misc. Police Calls - Water 5 5 5 3 3 Lift Station Operational Failure 7 13 7 10 17 High Water Alarms: Storm Events 0 0 1 0 0 Lift Station Telemetry Failure 5 7 5 12 NA Lift Station Entry Alarm 0 1 1 1 1 Sewer Main Back-up 0 0 1 0 0 Sewer Lateral Back-up (Private) 2 1 1 2 4 Storm Events - Sewer Surcharging 0 0 1 0 0 Misc. Police Calls - Sewer 2 0 1 0 0 WWTP Common Alarm 44 32 38 31 27 WWTP Chemical Leak Alarm 0 0 0 0 0 WWTP Methane Gas Leak Alarm 0 1 0 0 0 SCADA CPU Modem Failure 1 0 0 0 1 SCADA CPU Telemetry Failure 0 3 0 0 NA SCADA - Misc. Failure 2 0 0 0 NA Total Emergency Responses 123 122 110 121 89

62

MEMORANDUM

To: Darrell Hofland, Village Administrator

From: John Place, Fire Chief

Date: January 28, 2011

Re: 2010 Annual Report

In 2010, the Grafton Volunteer Fire Department responded to a total of 231 fire- related calls and 745 emergency medical service-related calls. This is an increase of 25 fire calls and 49 rescue calls over 2009. This is also the third year in a row our rescue squad has seen an increase in call volume. We anticipate the number of fire and rescue calls to remain constant or slightly increase in 2011.

The 2010 call distribution was as follows: Fire Rescue Village of Grafton 152 619 Town of Grafton 60 120 Mutual Aid Calls Provided 19 6

We continue to hold firefighter training on the first and third Thursday of the month. Our monthly business meetings are held on the second Thursday of the month. The fourth Thursday of the month is dedicated to rescue training and fire officer training. If there is a fifth Thursday in the month, it is reserved for trench rescue / confined space training. We also hold several special training programs throughout the year. Our motor pump operators (drivers) continue to meet on Tuesday evenings to maintain the equipment and keep their driving/pumping skills sharp. Tuesday evenings are also training nights for our explorer program. Our explorer program has grown in the last year with membership now at 14 members.

The new Aurora Medical Center has kept our members busy throughout the year. As the building construction hit full stride in 2010, our members worked closely with the construction team to insure a safe work environment doing several fire inspections. Several tours of the site were conducted, emergency plans developed and radio testing completed in case of an

63 emergency. With the new building being complete and open to the public several alarms have already been called for our response. On a bright side, the new hospital has allowed us to save time transporting patients. The average transport time is now decreased by 15 to 20 minutes allowing us to get our rig and crew back in service for additional calls. However, not all patients are being transported to the Aurora hospital. A patient is given the choice of which hospital they would like to be transported too unless it is an emergency. In the event of an emergency, they will be transported to the Aurora Medical Center. Our rescue squad consists of 25 licensed Emergency Medical Technicians (EMTs). Seventeen of these EMTs are licensed to the IV Tech Level and 8 are licensed at the EMT basic level. In 2010, the rescue squad requested mutual aid from the Thiensville Fire Department for paramedic intercept 23 times for assistance with advanced medications/procedures.

Our inspection team continues to be very busy performing fire inspections. They dedicated countless hours performing more than 1,200 inspections in the Village and Township. All churches, industrial, commercial, and apartment complexes are inspected twice each year. The focus of the inspection is to eliminate any fire or safety hazards. Our inspectors spend many hours reviewing plans for new construction and answering telephone calls requesting code interpretation and/or information. The Aurora Medical Center was a large project for the team which at times took as many as six people to test the fire protection system.

The Sunday following Fire Prevention Week is always reserved for our annual open house. Our open house provides the public an opportunity to tour our fire house and discuss fire safety in the home and work place. We also conduct fire safety demonstrations and handout fire safety literature. Our rescue crew demonstrated their skills and provided free blood pressure testing. Similar to last year, we setup a recruitment table so that we could meet people interested in joining our department. Also during Fire Prevention Week, we visit every elementary school, public and private, to discuss fire safety with the kids. Each student is given a bag full of fire safety materials to read and share with their parents. This year we met with approximately 1,300 students.

For the third year in a row, we joined forces with the Grafton Police Department and co- sponsored a Citizen Public Safety Academy. The Academy provides residents and business leaders an opportunity to experience what it’s like to be a police officer and firefighter. On the fire side, academy members are taught to climb ladders, use the Jaws of Life to tear apart cars, learn about the rescue squad and fight live fires in the burn room of our training tower. Members learn about the business aspect of the department and what it takes to be a team member.

We continue our efforts to recruit new members and had 12 new members join in 2010. Membership continues to be a challenge in the daytime and early evening hours of the week and at times on the weekends.

The start of the year brought good news when the department was awarded $2,200 for a grant from Affiliated FM Global Insurance. The money was used to purchase 2 helmet video cameras, 3 digital cameras and a handheld digital video camera for fire investigation and training. The department also applied for a Federal Assistance to Firefighter Grant for new self

64 contained breathing apparatus, a new air compressor, a fill station and a cascade system. In February of 2011 the department was awarded the fire grant in the amount of $193,000. The department will use additional money from its replacement fund to complete this project which will cost an estimated $330.000. Long hours and dedication were put into this grant to help purchase this equipment and save village and town tax payer money.

Also, new in 2010 was the start of MABAS (Mutual Aid Box Alarm System) for all Ozaukee County Fire Departments. MABAS was established to assist fire departments at large scale incidences or disasters preplan what type of equipment and resources may be needed. These resources may come from neighboring communities, counties or states depending on the scale of the incident.

Lastly, 2010 was an exciting and challenging year for me as the new Chief of the Grafton Volunteer Fire Department. I am very proud of all our volunteers and the efforts they put forth responding to 976 calls in 2010. Calendar year 2011 will bring a new set of challenges and may bring new changes to the way the department functions and operates. Without change we will not be able to grow and give the citizens of Grafton the services they require.

Attachments: 2010 Village Call Summary 2010 Town Call Summary 2010 WARDS Report of Rescue Squad 2010 Call Spread Sheet

65 The Grafton Volunteer Fire Department, Inc. responded to a total of 231 fire calls in 2010. The following is a breakdown of calls by type and response area.

Village of Grafton Total Number

Vehicle Accidents 24 Alarms (CO, Fire, Smoke, Sprinkler) 75 Structure Fires 2 Vehicle Fires 3 Brush/grass fire 4 Natural Gas Leak/Odor 4 Electrical Line Down 7 Gasoline/Diesel Fuel Spills 2 Stove/Oven Fires 4 Smoke/Odor of Smoke 9 Weather Standby 2 Lightning Strike 1 Clothes Dryer Fire 2 Chimney Fire 1 Dumpster Fire 4 Sprinkler Malfunction 1 Assist EMS/Police 5 Hazmat 1 Appliance Fire 1

TOTAL 152

66

Town of Grafton Total Number

Vehicle Accidents 24 Alarms (CO, Fire, Smoke, Sprinkler) 14 Structure Fires 2 Vehicle Fires 3 Brush/Grass Fires 1 Electrical Line Down 2 Gasoline/diesel Fuel Spills 2 Stove/Oven Fires 1 Dumpster Fire 1 Lightning Strike 1 Smoke/Odor of Smoke 4 Assist EMS/Police 2 Chimney Fire 1 Controlled Burn 1 Appliance Fire 1

TOTAL 60

Mutual Aid Provided Total Number

Cedarburg 9

Mequon 6

Saukville 1

North Shore 1

Fredonia 1

Belgium 1

TOTAL 19

67

Mutual Aid Received From Total Number

Cedarburg 3

Mequon 1

Port Washington 1

Saukville 2

Thiensville 1 ______

TOTAL 8

Summary:

Total Number of Fire Calls

Village of Grafton 152

Town of Grafton 60

Mutual Aid Provided 19

Mutual Aid Received 8 TOTAL 239

68

Ambulance Run Data Report GRAFTON VOLUNTEER FIRE DEPARTMENT INC From 01/01/10 To 12/31/10

Total Number of Runs Based on Search Criteria: 754

Times of Call

Time Sun- Mon- Tues- Wednes- Thurs- Fri- Satur- Total Percentage Period day day day day day day day 0001 - 0100 2 2 3 0 1 2 5 15 1.99% 0101 - 0200 5 3 1 3 3 1 1 17 2.25% 0201 - 0300 1 4 3 2 4 5 3 22 2.92% 0301 - 0400 0 2 2 1 2 2 4 13 1.72% 0401 - 0500 0 4 1 3 1 1 0 10 1.33% 0501 - 0600 5 2 4 2 1 1 1 16 2.12% 0601 - 0700 3 8 2 2 2 4 3 24 3.18% 0701 - 0800 4 4 1 6 2 3 3 23 3.05% 0801 - 0900 6 4 3 4 6 4 4 31 4.11% 0901 - 1000 6 4 8 3 1 9 5 36 4.77% 1001 - 1100 8 2 2 6 11 4 4 37 4.91% 1101 - 1200 8 8 7 14 3 10 6 56 7.43% 1201 - 1300 5 1 6 4 4 4 8 32 4.24% 1301 - 1400 9 8 6 4 8 6 3 44 5.84% 1401 - 1500 8 8 5 4 16 6 1 48 6.37% 1501 - 1600 5 8 9 3 6 7 5 43 5.70% 1601 - 1700 4 7 8 12 8 11 7 57 7.56% 1701 - 1800 4 6 6 8 7 6 7 44 5.84% 1801 - 1900 2 9 10 5 6 7 2 41 5.44% 1901 - 2000 6 3 9 1 4 3 7 33 4.38% 2001 - 2100 8 4 4 3 8 4 7 38 5.04% 2101 - 2200 2 2 3 5 2 5 4 23 3.05% 2201 - 2300 6 7 5 3 7 3 3 34 4.51% 2301 - 0000 3 4 2 0 3 3 2 17 2.25% Unknown 0 0 0 0 0 0 0 0 0.00% Total 110 114 110 98 116 111 95 754 100%

Runs by Response Disposition

Response Disposition # of Times % of Times Cancelled - Prior to Dispatch 1 0.13% Dead at Scene 4 0.53% No Patient Found 2 0.27% No Treatment Required 16 2.12% Not Applicable 53 7.03% Not Known 6 0.80% Patient Refused Care 7 0.93% Standby Only - No Patient 1 0.13% Contacts Treated and Released 113 14.99% Treated, Transferred Care 19 2.52% Treated, Transported by EMS 409 54.24% Treated, Transported by EMS 94 12.47% (ALS) Treated, Transported by EMS 11 1.46% (BLS) Treated, Transported by 1 0.13% Private Vehicle Unknown 17 2.25% Total 754 100%

69

Range of Times: Lowest = -706 and Highest = 1346

Average Patient Age

Age # of Runs % of Runs Less Than 1 3 0.40% 1 - 4 17 2.25% 5 - 9 7 0.93% 10 - 14 19 2.52% 15 - 19 24 3.18% 20 - 24 34 4.51% 25 - 34 50 6.63% 35 - 44 48 6.37% 45 - 54 95 12.60% 55 - 64 95 12.60% 65 - 74 102 13.53% 75 - 84 153 20.29% 85+ 86 11.41% Unknown 21 2.79% Total 754 100% Average Patient Age: 57

Mutual Aid 0 1 0 1 1 0 0 1 1 0 0 1 6 for others EMT-P 2 0 1 1 0 5 2 1 3 2 1 5 23 Intercept Mutual Aid 6 1 3 2 1 1 1 0 3 2 2 2 24 requested Flight for Life 0 0 0 0 0 1 0 0 0 0 0 0 1

70 2010 FIRE / RESCUE 10 YEAR COMPARISON Year Fire Total Village Town Mutual Aid Rescue Total Village Town 2001 189 92 83 14 625 432 193 2002 155 89 56 10 598 479 116 2003 178 106 62 10 580 447 130 2004 198 114 76 8 629 460 160 2005 202 122 67 13 642 498 130 2006 215 124 81 10 657 502 154 2007 167 107 54 6 665 545 120 2008 184 98 73 13 696 590 106 2009 208 121 71 16 695 550 146 2010 231 152 60 25 745 619 120

FIRE CALLS

500 231 450 215 208 400 198 202 189 184 350 178 167 300 155 Fire Totals Village 250 152 Town CALLS 124 200 122 121 Mutual Aid 92 114 106 98 107 150 89

100 83 81 76 67 73 71 60 56 62 50 54 25 14 13 13 16 0 10 10 8 10 6 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

RESCUE CALLS

800 745 700 696 695 665 642 657 625 629 619 600 598 580 590 545 550 500 498 502 479 460 Rescue Total 432 447 400 Village

CALLS Town 300

200 193 160 154 146 130 130 120 120 100 116 106

0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

71