...... Principles in practice

When some help is needed in the kitchen

In hearings that require particularly active management, impartiality remains paramount. Mary Stacey discusses ways to deal with such situations with the aid of some recent case law.

In a perfect world, and tribunal panels group was established, chaired by Mr Justice can resemble for the most part Trappist monks, Hickinbottom, which reported in July 2013.1 speaking only at the end of the case to deliver their judgment. They sit back, listen and enjoy Where parties – and sometimes their the hearing, heeding the moral of the child with representatives – are at sea in a hearing and a case a hoop and a stick – the more you poke it, the less requires very active management, what can we likely it is to stay up. TV’s Masterchef judges do do while maintaining our independence and not meddle with the sauce on the hob, but watch impartiality? as two delicious meals are prepared and then decide which is better. Overriding objective The starting point in any tribunal hearing will be That model, however, presumes that both the the overriding objective to deal with cases justly parties and the tribunal agree and understand and the rules of procedure specific to the tribunal what issues are in dispute, that the chamber. In every jurisdiction, parties and/or their representatives dealing with cases justly includes, know how to present evidence The phrase so far as is practicable, ensuring that and arguments to the tribunal, and ‘dealing with cases the parties are on an equal footing, have a grasp of the applicable law justly’ deliberately saving expense and ensuring cases and obey the rules of procedure. are dealt with expeditiously and In an even more ideal world, the lacks precision fairly. In some jurisdictions there are or tribunal need have little and is the art of further aspects. pre-knowledge of the law and judgecraft . . . can rely on equally well-qualified The phrase ‘dealing with cases representatives on both sides to justly’ deliberately lacks precision explain the law succinctly and accurately, with and is the art of judgecraft, for which, as set out copies of any relevant materials – but by now you in the invaluable aid and go-to guide, the Equal may think I have strayed into fantasy. Treatment Book (ETBB),2 there is no prescriptive list – ‘it encompasses everything Tribunals have long known that our real that you will not find in a book on law, evidence world rarely works like that, and to extend the and procedure’. It is not a new concept. In 1612, Masterchef analogy, our parties quite often need Francis Bacon articulated it: a bit of help with the cooking and sometimes the chefs get irascible. We are accustomed to litigants ‘A judge ought to prepare his way . . . so that in person (LIPs), and watch as the Crown when appeareth on either side an high hand, and county courts cope with their increasing violent prosecution, cunning advantages numbers as a consequence of cuts. taken, combination, power, great counsel, Such was the concern that, in March 2013, the then is the virtue of a judge seen, to make Master of the Rolls issued practice guidance on inequality equal; that he may plant his LIPs, applicable to courts, and a judicial working judgment as upon an even ground.’ 3

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Or in the more contemporary words of the ETBB: 2,3 What level of assistance or intervention is ‘appropriate’ depends upon the circumstances ‘Fair treatment does not mean treating of each particular case including whether everyone in the same way: it means treating the litigant is represented or not; whether people equally in comparable situations and any representative is legally qualified; and in a litigant in person with little grasp of law any case, the apparent level of competence and procedure and poor articulacy is not in a and understanding of the litigant and/or his comparable situation to a QC.’ representative.

Appellate courts have consistently resisted 4 The appropriate level of assistance or attempts to set out hard-and-fast rules, finding intervention is constrained by the overriding every appeal turns on its facts and context. While requirement that the tribunal must at all identifying that ‘the all-important dividing line times be, and be seen to be, impartial as between, on the one hand, “robust, effective between the parties, and that injustice to and fair case management” and, on the other, either side must be avoided. “inappropriate pressure and unfairness” cannot be a sharp one’,4 applying it in practice can be 5 How much assistance or intervention is for tricky. The important recent case of Drysdale the judgment of the tribunal hearing the case, v Department of Transport (The Maritime and and for the tribunal’s assessment and ‘feel’ Coastguard Agency) 5 has provided guidance. for what is fair in all the circumstances of the specific case. Rigid obligations or rules of law Mr Drysdale had brought employment tribunal should be avoided. proceedings against his employer and was 6 There is a wide margin of appreciation represented by his wife. During the hearing, available to a tribunal in assessing such Mrs Drysdale, with her husband’s apparent matters, and an appeal court will not agreement, asked that the claim be withdrawn. normally interfere with the tribunal’s When asked by the tribunal, she confirmed that exercise of its judgment in the absence of an Mr Drysdale agreed. The tribunal then acted act or omission on the part of the tribunal on the request and dismissed the claim. When which no reasonable tribunal, properly the respondent then made a costs application, directing itself on the basis of the overriding the Drysdales walked out after an acrimonious objective, would have done/omitted to do, exchange. They subsequently appealed against and which amounts to unfair treatment of a the dismissal decision on the issue of whether litigant.6 the tribunal had taken adequate steps to ensure that the claimant had taken a properly considered The Court of Appeal stressed that other than in decision to withdraw the claim. exceptional cases, it would be both inappropriate and unnecessary for a court or tribunal to ask General principles why a party is withdrawing a claim, but the Drawing on the ETBB and a review of the tribunal does need to be confident that the leading authorities, the Court of Appeal set out party understands what he or she is doing. The the following general principles which are likely tribunal had acted with scrupulous fairness and to become the benchmark in future cases: propriety. The tribunal had checked and asked 1 It is desirable for courts generally, and for confirmation that Mr Drysdale wished to employment tribunals in particular, to withdraw his claim and the Drysdales were clear provide appropriate assistance to litigants in in their intention and apparently had a good the formulation and presentation of their case. understanding of their action.

5 ...... Principles in practice

The case also makes for fascinating reading for signs of disquiet and he had told the tribunal that the frank accounts of the participants about what he was having a psychotic episode. The EAT held: happened at the tribunal hearing. Interestingly, ‘Anyone conducting a judicial or quasi- the Court of Appeal makes no comment on the judicial hearing confronted with a person questionable behaviour of the Drysdales. They who is plainly unwell would necessarily and had secretly recorded both the Employment obviously adjourn the hearing for a brief Tribunal and Employment Appeal tribunal time to enable them to recover sufficiently hearings; they refused to sit down in the tribunal; to present their case, or their evidence, if ignored the tribunal’s request to listen to what possible during the course of the hearing.’ was being said; accused the respondent’s counsel of telling lies and then refused to respond to his Furthermore, once the judge had chosen to points. The inference is that such behaviour is to inform the claimant that he could apply for a be managed to enable a hearing to proceed rather review of a decision it was necessary to explain than take a high-handed approach. that the application did not need to be made on the spot. By explaining only one, of several, ways Approach to adjournment in which a review could be applied for she had In another recent case, the Employment Appeal misled the claimant in respect of his Tribunal considered a tribunal’s entitlements.8 approach to adjournment. In U It is the court or v Butler and Wilson,7 it was held The difference between the two that an employment judge had tribunal’s duty cases is that in U v Butler and Wilson failed to exercise properly her case to ensure that the claimant was not participating management powers to adjourn to litigants have effectively 9 in his hearing and was permit a party the opportunity to every reasonable not receiving justice. He wanted reflect on what course he wished to time to collect his papers from pursue. Furthermore, the tribunal opportunity to the nearby printing shop and had been in error in not explaining present their challenge the dismissal of his case to a claimant that he had an option case . . . in his absence when he arrived late, to make a written application which could have been reasonably for a review, rather than proceed accommodated. He was then given only a partial immediately with an oral application. The explanation of what to do next. In Drysdale, EAT was at pains to stress that no prescriptive there had been no such injustice or lack of guidance should be given on how to deal with understanding. litigants in person – each case is fact-specific and there is ample guidance in the ETBB. In 1995, the Woolf Report 10 noted: However, a number of observations have wider ‘All too often the litigant in person is resonance. It was an important factor that the regarded as a problem for judges and for the tribunal knew that the claimant was disabled court system rather than a person for whom with post-traumatic stress disorder and episodic the system of civil justice exists.’ psychosis, which should have been taken into account when making case management Depressingly, the Hickinbottom Report needed decisions. It is trite law that the right to a fair to make the identical point 18 years later. It is the hearing may require a judge to adjourn a hearing, court or tribunal’s duty to ensure that litigants even without an application from a party. The have every reasonable opportunity to present their tribunal judge noticed the claimant’s considerable case, without assisting them with it. It is clear

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from Drysdale that we have considerable freedom unsafe.12 The to achieve that objective, provided we keep the readily saw the weaknesses in the NMC case principles of equality and justice at the fore. and the injustice caused to the nurse, as did an Employment Tribunal when she brought separate Sometimes basic case management and proceedings for unfair dismissal. She could not communication skills are sufficient: such as effectively participate because her lawyer had not explaining the rules and the representative’s prepared and did not understand the case, and role and why, for example, a particular line of when she was left to represent herself at the last questioning is not relevant. Lack of confidence moment, it was not possible for her to remedy and nerves can manifest itself in aggression – if his failings. A real injustice had occurred and the the representative can be reassured of the fairness decision was quashed. of the process, difficult behaviour may disappear. In all three cases the acid test was whether Serious inadequacies the parties, represented or not, had effectively But in other cases the problem can be far more participated in their case and understood what fundamental. In the case of AD v Conduct and was happening. Tribunals have the power and Competence Committee of the Nursing and Midwifery should assist to level the playing field for the Council (NMC),11 the issue on appeal concerned parties where we can. We will generally have the what, if any, steps the quasi-judicial body of support of the appellate courts who will see that the NMC should have taken to address serious we have done our best to exercise our powers inadequacies in a nurse’s representation before fairly and be reluctant to interfere, leaving her regulatory body. The appellant nurse’s tribunals to get on with the spade work. lawyer had neither mastered nor understood the NMC’s case – which was all based on Mary Stacey is a Circuit Judge, Employment Judge circumstantial evidence, and had consequently and Deputy Chair of the Central Arbitration overlooked the potential weaknesses, and had Committee. not prepared the defence. He had not identified witnesses, or sought evidence and nor had he 1 The Judicial Working Group on Litigants in Person: Report. considered the disclosed evidence. The lawyer Available at www.judiciary.gov.uk. 2 Re-issued and updated 2013. Available at www.judiciary.gov.uk. then withdrew four days before the start of 3 ‘The Essays or Counsels, Civil and Moral’, Of Judicature, the two-week hearing, leaving the nurse to Francis Bacon, Viscount St Albans 1612. represent herself. 4 Gee v Shell UK Ltd [2002] EWCA Civ 1479. 5 [2014] EWCA Civ 1083. In acknowledgement of the difficulties, AD was 6 paragraph 49, abridged. permitted to lodge documents at the start of 7 UKEAT/0354/13, 2.09.2014. the hearing and the case was adjourned for one 8 Under Employment Tribunal rules of procedure, an day while she did so. The appeal court found application for a review may be made in writing within 14 days of receiving the written decision sought to be reviewed, those limited steps were inadequate and that or orally at the hearing itself. competent legal representation was essential 9 The ETBB stresses that justice requires effective participation if the nurse’s defence was to be presented in any legal process – whether as a litigant in person, witness, properly. The NMC’s decision to strike AD off or representative – based on an understanding of what is going on and what is expected of you. the roll for serious misconduct and dishonesty 10 was overturned. No competent lawyer could Woolf, Access to Justice Report, 1995. 11 [2014]CSIH 90, the Inner House, Court of Session, behave in such a manner and the conduct led 4 November 2014. to identifiable errors in the hearing which 12 Applying the test in R (Aston) v Nursing and Midwifery Council rendered the process unfair and the conclusion [2004] EWHC 2368 (Admin).

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