CompTIA Network+ Certification Exam Objectives EXAM NUMBER: N10-006 About the Exam

Candidates are encouraged to use this document to prepare for the CompTIA Network+ N10-006 exam. This exam will certify that the successful candidate has the knowledge and skills required to troubleshoot, configure and manage common network wireless and wired devices. Knowledge and skills include: • Establishing basic network design and connectivity • Understanding and maintaining network documentation • Identifying network limitations and weaknesses • Implementing network security, standards and protocols The successful candidate will have a basic understanding of emerging technologies including unified communications, mobile, cloud and virtualization technologies. These content examples are meant to clarify the test objectives and should not be construed as a comprehensive listing of all the content of this examination. EXAM ACCREDITATION The CompTIA Network+ exam is accredited by the American National Standards Institute (ANSI) to show compliance with the International Organization for Standardization (ISO) 17024 Standard and, as such, undergoes regular reviews and updates to the exam objectives. EXAM DEVELOPMENT CompTIA exams result from subject matter expert workshops and industry-wide survey results regarding the skills and knowledge required of an entry-level IT professional. CompTIA AUTHORIZED MATERIALS USE POLICY CompTIA Certifications, LLC is not affiliated with and does not authorize, endorse or condone utilizing any content provided by unauthorized third-party training sites (aka “brain dumps”). Individuals who utilize such materials in preparation for any CompTIA examination will have their certifications revoked and be suspended from future testing in accordance with the CompTIA Candidate Agreement. In an effort to clearly communicate CompTIA’s exam policies on use of unauthorized study materials, CompTIA directs all certification candidates to the CompTIA Certification Exam Policies. Please review all CompTIA policies before beginning the study process for any CompTIA exam. Candidates will be required to abide by the CompTIA Candidate Agreement. If a candidate has a question as to whether study materials are considered unauthorized (aka “brain dumps”), he/she should contact CompTIA [email protected] to confirm.

PLEASE NOTE The lists of examples provided in bulleted are not exhaustive lists. Other examples of technologies, processes or tasks pertaining to each objective may also be included on the exam although not listed or covered in this objectives document. CompTIA is constantly reviewing the content of our exams and updating test questions to be sure our exams are current and the security of the questions is protected. When necessary, we will publish updated exams based on existing exam objectives. Please know that all related exam preparation materials will still be valid.

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) TEST DETAILS Required exam N10-006 JK0-023 (for CompTIA Academy Partners only) Number of questions Maximum of 90 Types of questions Multiple and performance-based Length of test 90 minutes Recommended experience • CompTIA A+ Certified, or equivalent • Minimum of 9 months of experience in network support or administration; or academic training Passing score 720 (on a scale of 100—900)

EXAM OBJECTIVES (DOMAINS) The table below lists the domains measured by this examination and the extent to which they are represented:

DOMAIN PERCENTAGE OF EXAMINATION

1.0 Network Architecture 22% 2.0 Network Operations 20% 3.0 Network Security 18% 4.0 Troubleshooting 24% 5.0 Industrial Standards, Practices and Network Theory 16% Total 100%

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 1.0 Network Architecture

1.1 Explain the functions and applications of various network devices.

• Router • IDS/IPS • Analog modem • Switch • Access point (wireless/wired) • Packet shaper • Multilayer switch • Content filter • VPN concentrator • Firewall • Load balancer • HIDS • Hub

1.2 Compare and contrast the use of networking services and applications.

• VPN • TACACS/RADIUS - Site-to-site/host-to-site/host-to-host • RAS - Protocols • Web services - IPSec • Unified voice services - GRE • Network controllers - SSL VPN - PTP/PPTP

1.3 Install and configure the following networking services/applications.

• DHCP • DNS • NAT - Static vs. dynamic IP addressing - DNS servers - PAT - Reservations - DNS records (A, MX, AAAA, CNAME, PTR) - SNAT - Scopes - Dynamic DNS - DNAT - Leases • Proxy/reverse proxy • Port forwarding - Options (DNS servers, suffixes) - IP helper/DHCP relay

1.4 Explain the characteristics and benefits of various WAN technologies.

• Fiber • PPP/multilink PPP • Leased lines - SONET • MPLS - T-1 - DWDM • GSM/CDMA - T-3 - CWDM - LTE/4G - E-1 • Frame relay - HSPA+ - E-3 • Satellite - 3G - OC3 • Broadband cable - Edge - OC12 • DSL/ADSL • Dialup • Circuit switch vs. packet switch • ISDN • WiMAX • ATM • MetroEthernet

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 1.0 Network Architecture

1.5 Install and properly terminate various cable types and connectors using appropriate tools. • Copper connectors - Straight-through vs. • Tools - RJ-11 crossover vs. rollover - Cable crimpers - RJ-45 • Fiber connectors - Punchdown tool - RJ-48C - ST - Wire strippers - DB-9/RS-232 - SC - Snips - DB-25 - LC - OTDR - UTP coupler - MTRJ - Cable certifier - BNC coupler - FC - BNC - Fiber coupler - F-connector • Fiber cables - 110 block - Single-mode - 66 block - Multimode • Copper cables - APC vs. UPC - Shielded vs. unshielded • Media converters - CAT3, CAT5, CAT5e, CAT6, CAT6a - Single-mode fiber to Ethernet - PVC vs. plenum - Multimode fiber to Ethernet - RG-59 - Fiber to coaxial - RG-6 - Single-mode to multimode fiber

1.6 Differentiate between common network topologies.

• Mesh • Bus • Point-to-point - Partial • Ring • Point-to-multipoint - Full • Star • Client- • Hybrid • Peer-to-peer

1.7 Differentiate between network infrastructure implementations.

• WAN • SCADA/ICS • MAN - ICS server • LAN - DCS/closed network • WLAN - Remote terminal unit - Hotspot - Programmable logic controller • PAN • Medianets - Bluetooth - VTC - IR - ISDN - NFC - IP/SIP

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 1.0 Network Architecture

1.8 Given a scenario, implement and configure the appropriate addressing schema. • IPv6 - Tunneling 6to4, 4to6 - Auto-configuration - Teredo, miredo • Private vs. public - EUI 64 • IPv4 • NAT/PAT - DHCP6 - Address structure • MAC addressing - Link local - Subnetting • Multicast - Address structure - APIPA • Unicast - Address compression - Classful A, B, , D • Broadcast - Classless • Broadcast domains vs. collision domains

1.9 Explain the basics of routing concepts and protocols. • Loopback interface • Link state routing protocols • aggregation • Routing loops - OSPF • Routing metrics • Routing tables - IS-IS - Hop counts • Static vs. dynamic routes • Interior vs. exterior gateway - MTU, bandwidth • Default route routing protocols - Costs • Distance vector routing protocols • Autonomous system numbers - Latency - RIPv2 • Route redistribution - Administrative distance • Hybrid routing protocols • High availability - SPB - BGP - VRRP - Virtual IP - HSRP

1.10 Identify the basics elements of unified communication technologies.

• VoIP • QoS • Devices • Video - DSCP - UC servers • Real- services - COS - UC devices - Presence - UC gateways - Multicast vs. unicast

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 1.0 Network Architecture

1.11 Compare and contrast technologies that support cloud and virtualization. • Virtualization • Storage area network • Cloud concepts - Virtual switches - iSCSI - Public IaaS, SaaS, PaaS - Virtual routers - Jumbo frame - Private IaaS, SaaS, PaaS - Virtual firewall - Fibre Channel - Hybrid IaaS, SaaS, PaaS - Virtual vs. physical NICs - Network attached storage - Community IaaS, SaaS, PaaS - Software-defined networking

1.12 Given a set of requirements, implement a basic network. • List of requirements • Device types/requirements • Environment limitations • Equipment limitations • Compatibility requirements • Wired/wireless considerations • Security considerations

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 2.0 Network Operations

2.1 Given a scenario, use appropriate monitoring tools.

• Packet/network analyzer • Alerts • Power monitoring tools • Interface monitoring tools - Email • Wireless survey tools • Port scanner - SMS • Wireless analyzers • Top talkers/listeners • Packet flow monitoring • SNMP management software • SYSLOG - Trap • SIEM - Get • Environmental monitoring tools - Walk - Temperature - MIBS - Humidity

2.2 Given a scenario, analyze metrics and reports from monitoring and tracking performance tools.

• Baseline - Network device CPU - Discards • Bottleneck - Network device memory - Packet drops • Log management - Wireless channel utilization - Interface resets • Graphing • Link status - Speed and duplex • Utilization • Interface monitoring - Bandwidth - Errors - Storage - Utilization

2.3 Given a scenario, use appropriate resources to support configuration management.

• Archives/backups • NAC - IP address utilization • Baselines • Documentation - Vendor documentation • On-boarding and off-boarding - Network diagrams (logical/physical) - Internal operating procedures/ of mobile devices - Asset management policies/standards

2.4 Explain the importance of implementing network segmentation.

• SCADA systems/industrial control systems • Honeypot/honeynet • Performance optimization • Legacy systems • Testing lab • Security • Separate private/public networks • Load balancing • Compliance

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 2.0 Network Operations

2.5 Given a scenario, install and apply patches and updates.

• OS updates • Feature changes/updates • Upgrading vs. downgrading • Firmware updates • Major vs. minor updates - Configuration backup • Driver updates • Vulnerability patches

2.6 Given a scenario, configure a switch using proper features.

• VLAN - Trunking/802.1q • Switch management - Native VLAN/default VLAN - Tag vs. untag VLANs - User/passwords - VTP - Port bonding (LACP) - AAA configuration • Spanning (802.1d)/rapid - Port mirroring (local vs. remote) - Console spanning tree (802.1w) - Speed and duplexing - Virtual terminals - Flooding - IP address assignment - In-band/out-of-band management - Forwarding/blocking - VLAN assignment • Managed vs. unmanaged - Filtering • Default gateway • Interface configuration • PoE and PoE+ (802.3af, 802.3at)

2.7 Install and configure wireless LAN infrastructure and implement the appropriate technologies in support of wireless capable devices.

• Small office, home office wireless router • Goodput • Topologies • Wireless access points • Connection types - Ad hoc - Device density - 802.11a-ht - Mesh - Roaming - 802.11g-ht - Infrastructure - Wireless controllers • Antenna placement • Mobile devices - VLAN pooling • Antenna types - Cell phones - LWAPP - Omnidirectional - Laptops • Wireless bridge - Unidirectional - Tablets • Site surveys • MIMO/MU-MIMO - Gaming devices - Heat maps • Signal strength - Media devices • Frequencies - Coverage - 2.4 Ghz - Differences between device antennas - 5.0 Ghz • SSID broadcast • Channels

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 3.0 Network Security

3.1 Compare and contrast risk related concepts.

• Disaster recovery • End user awareness and training • Adherence to standards and policies • Business continuity • Single point of failure • Vulnerability scanning • Battery backups/UPS - Critical nodes • Penetration testing • First responders - Critical assets • Data breach - Redundancy

3.2 Compare and contrast common network vulnerabilities and threats.

• Attacks/threats - Wireless - Zero-day attacks - DoS - Evil twin • Vulnerabilities - Distributed DoS - Rogue AP - Unnecessary running services - Botnet - War driving - Open ports - Traffic spike - War chalking - Unpatched/legacy systems - Coordinated attack - Bluejacking - Unencrypted channels - Reflective/amplified - Bluesnarfing - Clear text credentials - DNS - WPA/WEP/WPS attacks - Unsecure protocols - NTP - Brute force - TELNET - Smurfing - Session hijacking - HTTP - Friendly/unintentional DoS - Social engineering - SLIP - Physical attack - Man-in-the-middle - FTP - Permanent DoS - VLAN hopping - TFTP - ARP cache poisoning - Compromised system - SNMPv1 and SNMPv2 - Packet/protocol abuse - Effect of malware on the network - TEMPEST/RF emanation - Spoofing - Insider threat/malicious employee

3.3 Given a scenario, implement network hardening techniques.

• Anti-malware software - TLS/SSL - 802.1x - Host-based - SFTP - TLS/TTLS - Cloud/server-based - HTTPS - MAC filtering - Network-based - IPSec • User authentication • Switch port security • Access lists - CHAP/MSCHAP - DHCP snooping - Web/content filtering - PAP - ARP inspection - Port filtering - EAP - MAC address filtering - IP filtering - Kerberos - VLAN assignments - Implicit deny - Multifactor authentication - Network segmentation • Wireless security - Two-factor authentication • Security policies - WEP - Single sign-on • Disable unneeded network services - WPA/WPA2 • Hashes • Use secure protocols - Enterprise - MD5 - SSH - Personal - SHA - SNMPv3 - TKIP/AES

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 3.0 Network Security

3.4 Compare and contrast physical security controls.

• Mantraps • Door access controls • Keypad/cipher locks • Network closets • Proximity readers/key fob • Security guard • Video monitoring • Biometrics - IP cameras/CCTVs

3.5 Given a scenario, install and configure a basic firewall.

• Types of firewalls • Settings/techniques - Firewall placement - Host-based - ACL - Internal/external - Network-based - Virtual wire vs. routed - Software vs. hardware - DMZ - Application aware/context aware - Implicit deny - Small office, home office firewall - Block/allow - Stateful vs. stateless inspection - Outbound traffic - UTM - Inbound traffic

3.6 Explain the purpose of various network access control models.

• 802.1x • Posture assessment • Guest network • Persistent vs. non-persistent agents • Quarantine network • Edge vs. access control

3.7 Summarize basic forensic concepts.

• First responder • Secure the area - Escalate when necessary • Document the scene • eDiscovery • Evidence/data collection • Chain of custody • Data transport • Forensics report • Legal hold

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) OS

4.0 Troubleshooting

4.1 Given a scenario, implement the following network troubleshooting methodology.

• Identify the problem - Top-to-bottom/ • Implement the solution or - Gather information bottom-to-top OSI model escalate as necessary - Duplicate the problem, if possible - Divide and conquer • Verify full system functionality - Question users • Test the theory to determine cause and, if applicable, implement - Identify symptoms - Once theory is confirmed, determine preventative measures - Determine if anything has changed next steps to resolve problem • Document findings, actions and outcomes - Approach multiple problems individually - If theory is not confirmed, re- • Establish a theory of probable cause establish new theory or escalate - Question the obvious • Establish a plan of action to resolve the - Consider multiple approaches problem and identify potential effects

4.2 Given a scenario, analyze and interpret the output of troubleshooting tools. • Command line tools - • Light meter - - arp • Toner probe - - mac address lookup table • Speed test sites - ifconfig - • Looking glass sites - ping/ping6/ping -6 • Line testers • WiFi analyzer - tracert/tracert -6/ • Certifiers • Protocol analyzer traceroute6/ -6 • Multimeter - nbtstat • Cable tester

4.3 Given a scenario, troubleshoot and resolve common wireless issues.

• Signal loss • Rogue access point • Environmental factors • Interference • Wrong antenna - Concrete walls • Overlapping channels • Incompatibilities - Window film - Mismatched channels • Wrong encryption - Metal studs • Signal-to-noise ratio • Bounce • Wireless-standard-related issues • Device saturation • MIMO - Throughput • Bandwidth saturation • AP placement - Frequency • Untested updates • AP configurations - Distance • Wrong SSID - LWAPP - Channels • Power levels - Thin vs. thick • Open networks

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 4.0 Troubleshooting

4.4 Given a scenario, troubleshoot and resolve common copper cable issues.

• Shorts • EMI/RFI • Opens • Distance limitations • Incorrect termination • Attenuation/Db loss (mismatched standards) • Bad connector - Straight-through • Bad wiring - Crossover • Split pairs • Cross-talk • Tx/Rx reverse - Near end • Cable placement - Far end • Bad SFP/GBIC - cable or transceiver

4.5 Given a scenario, troubleshoot and resolve common fiber cable issues.

• Attenuation/Db loss • Dirty connectors • SFP/GBIC - cable mismatch • Connector mismatch • Bad SFP/GBIC - cable or transceiver • Bend radius limitations • Wavelength mismatch • Distance limitations • Fiber type mismatch

4.6 Given a scenario, troubleshoot and resolve common network issues.

• Incorrect IP configuration/default gateway • Interface errors • Broadcast storms/switching loop • Simultaneous wired/wireless connections • Duplicate IP • Discovering neighboring devices/nodes • Speed and duplex mismatch • Power failure/power anomalies • End-to-end connectivity • MTU/MTU black hole • Incorrect VLAN assignment • Missing IP routes • Hardware failure • NIC teaming misconfiguration • Misconfigured DHCP - Active-active vs. active-passive • Misconfigured DNS - Multicast vs. broadcast • Incorrect interface/interface misconfiguration • Cable placement

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 4.0 Troubleshooting

4.7 Given a scenario, troubleshoot and resolve common security issues.

• Misconfigured firewall • Authentication issues • Misconfigured ACLs/applications - TACACS/RADIUS misconfigurations • Malware - Default passwords/settings • DoS • Improper access/backdoor access • Open/closed ports • ARP issues • ICMP-related issues • Banner grabbing/OUI/TCP ports - Ping of death • Domain/local group configurations - Unreachable default gateway • Jamming • Unpatched firmware/OSs • Malicious users - Trusted - Untrusted users - Packet sniffing

4.8 Given a scenario, troubleshoot and resolve common WAN issues.

• Loss of Internet connectivity • Customer premise equipment • Company security policy • Interface errors - Smart jack/NIU - Throttling • Split horizon - Demarc - Blocking • DNS issues - Loopback - Fair access policy/utilization limits • Interference - CSU/DSU • Satellite issues • Router configurations - Copper line drivers/repeaters - Latency

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 5.0 Industry Standards, Practices and Network Theory

5.1 Analyze a scenario and determine the corresponding OSI layer.

• Layer 1 – Physical • Layer 5 – Session • Layer 2 – Data link • Layer 6 – Presentation • Layer 3 – Network • Layer 7 – Application • Layer 4 – Transport

5.2 Explain the basics of network theory and concepts.

• Encapsulation/de-encapsulation - Hexadecimal • Wavelength • Modulation techniques - Octal • TCP/IP suite - Multiplexing • Broadband/baseband - ICMP - De-multiplexing • Bit rates vs. baud rates - UDP - Analog and digital techniques • Sampling size - TCP - TDM • CDMA • Collision • Numbering systems • CSMA/ and CSMA/CA - Binary • Carrier detect/sense

5.3 Given a scenario, deploy the appropriate wireless standard.

• 802.11a • 802.11n • 802.11b • 802.11ac • 802.11g

5.4 Given a scenario, deploy the appropriate wired connectivity standard.

• Ethernet standards - 10Base2 • Wiring standards - 10BaseT - 10GBaseSR - EIA/TIA 568A/568B - 100BaseT - 10GBaseER • Broadband standards - 1000BaseT - 10GBaseSW - DOCSIS - 1000BaseTX - IEEE 1905.1-2013 - 10GBaseT - Ethernet over HDMI - 100BaseFX - Ethernet over power line

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 5.0 Industry Standards, Practices, and Network Theory

5.5 Given a scenario, implement the appropriate policies or procedures.

• Security policies • Standard business documents - Consent to monitoring - SLA • Network policies - MOU • Acceptable use policy - MSA - SOW

5.6 Summarize safety practices.

• Electrical safety - Placement - Fail open/fail close - Grounding - Tool safety - Emergency alert system • ESD • MSDS • Fire suppression systems - Static • Emergency procedures • HVAC • Installation safety - Building layout - Lifting equipment - Fire escape plan - Rack installation - Safety/emergency exits

5.7 Given a scenario, install and configure equipment in the appropriate location using best practices.

• Intermediate distribution frame • Device placement • Labeling • Main distribution frame • Air flow - Port labeling • Cable management • Cable trays - System labeling - Patch panels • Rack systems - Circuit labeling • Power management - Server rail racks - Naming conventions - Power converters - Two-post racks - Patch panel labeling - Circuits - Four-post racks • Rack monitoring - UPS - Free-standing racks • Rack security - Inverters - Power redundancy

5.8 Explain the basics of change management procedures.

• Document reason for a change • Maintenance window • Change request - Authorized downtime - Configuration procedures • Notification of change - Rollback process • Documentation - Potential impact - Network configurations - Notification - Additions to network • Approval process - Physical location changes

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) 5.0 Industry Standards, Practices, and Network Theory

5.9 Compare and contrast the following ports and protocols.

• 80 HTTP • 25 SMTP • TCP • 443 HTTPS • 5060/5061 SIP - Connection-oriented • 137-139 NetBIOS • 2427/2727 MGCP • UDP • 110 POP • 5004/5005 RTP - Connectionless • 143 IMAP • 1720 H.323

5.10 Given a scenario, configure and apply the appropriate ports and protocols.

• 20,21 FTP • 161 SNMP • 22 SSH • 23 Telnet • 53 DNS • 67,68 DHCP • 69 TFTP • 445 SMB • 3389 RDP

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) Network+ Acronym List

The following is a list of acronyms that appear on the CompTIA Network+ exam. Candidates are encouraged to review the complete list and attain a working knowledge of all listed acronyms as a part of a comprehensive exam preparation program.

ACRONYM SPELLED OUT ACRONYM SPELLED OUT A Address CAM Channel Access Method AAA Authentication, Authorization and Accounting CAN Campus Area Network AAAA Authentication, Authorization, CARP Common Address Redundancy Protocol Accounting and Address CAT Computer And Telephone ABR Area Border Router CCTV Closed Circuit TV ACL Access Control List CDMA Code Division Multiple Access AD Active CDMA/CD Carrier Sense Multiple Access/Collision Detection ADSL Asymmetric Digital Subscriber Line CHAP Challenge Handshake Authentication Protocol AES Advanced Encryption Standard CIDR Classless Inter-Domain Routing AH Authentication Header CIFS Common Internet File System/Services AP Access Point CLI Command Line Interface APC Angle Polished Connector CNAME Canonical Name APIPA Automatic Private Internet Protocol Addressing COOP Concurrent Object-Oriented Programming APT Advanced Persistent Protocol COS Class Of Service ARIN American Registry for Internet Numbers CPU Central Processing Unit ARP Address Resolution Protocol CRAM Challenge-Response Authentication AS Autonomous System Mechanism–Message Digest 5 ASIC Application Specific Integrated Circuit CRC Cyclic Redundancy Checking ASP Application Service Provider CSMA/CA Carrier Sense Multiple Access/Collision Avoidance ATM Asynchronous Transfer Mode CSU Channel Service Unit AUI Attachment Unit Interface CWDM Course Wave Division Multiplexing AUP Acceptable Use Policy dB Decibels BCP Business Continuity Plan DCS Distributed Computer System BCS Business Connectivity Services DDoS Distributed Denial of Service BDR Backup Designated Router DHCP Dynamic Host Configuration Protocol BERT Bit Error Rate Test DLC Data Link Control BGP Border Gateway Protocol DLP Data Leak Prevention BLE Bluetooth Low Energy DLR Device Level Ring BNC British Naval Connector DMZ Demilitarized Zone or Bayonet Neill-Concelman DNAT Destination Network Address Translation BootP Boot Protocol or Bootstrap Protocol DNS Domain Name Service or Domain Name BPDU Bridge Protocol Data Unit Server or Domain Name System BRI Basic Rate Interface DOCSIS Data-Over-Cable Service Interface Specification BSSID Basic Service Set Identifier DoS Denial of Service BYOD Bring Your Own Device DR Designated Router

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) ACRONYM SPELLED OUT ACRONYM SPELLED OUT DSCP Differentiated Services Code Point IaaS Infrastructure as a Service DSL Digital Subscriber Line IANA Internet Assigned Numbers Authority DSSS Direct Sequence Spread Spectrum ICA Independent Computer Architecture DSU Data Service Unit ICANN Internet Corporation for Assigned DWDM Dense Wavelength Division Multiplexing Names and Numbers E1 E-Carrier Level 1 ICMP Internet Control Message Protocol EAP Extensible Authentication Protocol ICS Internet Connection Sharing or Industrial EDNS Extension Mechanisms for DNS Control System EGP Exterior Gateway Protocol IDF Intermediate Distribution Frame EIA/TIA Electronic Industries Alliance/ IDS Intrusion Detection System Telecommunication Industries Association IEEE Institute of Electrical and Electronics Engineers EIGRP Enhanced Interior Gateway Routing Protocol IGMP Internet Group Multicast Protocol EMI Electromagnetic Interference IGP Interior Gateway Protocol ESD Electrostatic Discharge IGRP Interior Gateway Routing Protocol ESP Encapsulated Security Packets IKE Internet Key Exchange ESSID Extended Service Set Identifier IMAP4 Internet Message Access Protocol version 4 EUI Extended Unique Identifier InterNIC Internet Network Information Center FC Fibre Channel IO Input/Output FCS Frame Check Sequence IP Internet Protocol FDDI Fiber Distributed Data Interface IPS Intrusion Prevention System FDM Frequency Division Multiplexing IPSec Internet Protocol Security FHSS Frequency Hopping Spread Spectrum IPv4 Internet Protocol version 4 FIPS Federal Information Processing Standard IPv6 Internet Protocol version 6 FM Frequency Modulation IR Infrared FQDN Fully Qualified Domain Name ISAKMP Internet Security Association and Key FTP Protocol Management Protocol FTPS Security iSCSI Internet Small Computer System GBIC Gigabit Interface Converter ISDN Integrated Services Digital Network Gbps Gigabits per second IS-IS Intermediate System to Intermediate System GLBP Gateway Load Balancing Protocol ISP Internet Service Provider GPG GNU Privacy Guard IT Information Technology GPRS General Packet Radio Service ITS Intelligent Transportation System GRE Generic Routing Encapsulation IV Initialization Vector GSM Global System for Mobile communications Kbps Kilobits per second HBA Host Bus Adapter KVM Keyboard Video Mouse HDLC High-level Data Link Control L2F Layer 2 Forwarding HDMI High Definition Multimedia Interface L2TP Layer 2 Tunneling Protocol HIDS Host Intrusion Detection System LACP Link Aggregation Control Protocol HIPS Host Intrusion Prevention System LAN Local Area Network HSPA High-Speed Packet Access LC Local Connector HSRP Hot Standby Router Protocol LDAP Lightweight Directory Access Protocol HT High Throughput LEC Local Exchange Carrier HTTP Hypertext Transfer Protocol LED Light Emitting Diode HTTPS Hypertext Transfer Protocol Secure LLC Logical Link Control HVAC Heating, Ventilation and Air Conditioning LSA Link State Advertisement Hz Hertz LTE Long Term Evolution

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) ACRONYM SPELLED OUT ACRONYM SPELLED OUT LWAPP Light Weight Access Point Protocol OCx Optical Carrier MAC Media Access Control or Medium Access Control OS Operating Systems MAN Metropolitan Area Network OSI Open Systems Interconnect Mbps Megabits per second OSPF Open Shortest Path First MBps Megabytes per second OTDR Optical Time Domain Reflectometer MDF Main Distribution Frame OUI Organizationally Unique Identifier MDI Media Dependent Interface P2P Peer-to-Peer MDIX Media Dependent Interface Crossover PaaS Platform as a Service MGCP Media Gateway Control Protocol PAN Personal Area Network MIB Management Information Base PAP Password Authentication Protocol MIBS Management Information Bases PAT Port Address Translation MIMO Multiple Input, Multiple Output PBX Private Branch Exchange MLA Master License Agreement PC Personal Computer MLA Multilateral Agreement PCM Phase Change Memory MMF Multimode Fiber PDU Protocol Data Unit MOA Memorandum Of Agreement PGP Pretty Good Privacy MOU Memorandum Of Understanding PKI Public Key Infrastructure MPLS Multi-Protocol Switching PLC Programmable Logic Controller MS-CHAP Microsoft Challenge Handshake PoE Power over Ethernet Authentication Protocol POP Post Office Protocol MSA Master Service Agreement POP3 Post Office Protocol version 3 MSDS Material Safety Data Sheet POTS Plain Old Telephone System MT-RJ Mechanical Transfer-Registered Jack PPP Point-to-Point Protocol MTU Maximum Transmission Unit PPPoE Point-to-Point Protocol over Ethernet MUMIMO Multiuser Multiple Input, Multiple Output PPTP Point-to-Point Tunneling Protocol MX Mail Exchanger PRI Primary Rate Interface NAC Network Access Control PSK Pre-Shared Key NAS Network Attached Storage PSTN Public Switched Telephone Network NAT Network Address Translation PTP Point-to-Point NCP Network Control Protocol PTR Pointer NDR Non-Delivery Receipt PVC Permanent Virtual Circuit NetBEUI Network Basic Input/Output QAM Quadrature Amplitude Modulation Extended User Interface QoS Quality of Service NetBIOS Network Basic Input/Output System RADIUS Remote Authentication Dial-In User Service NFC Near Field Communication RARP Reverse Address Resolution Protocol NFS Network File Service RAS Remote Access Service NIC Network Interface Card RDP Remote Desktop Protocol NIDS Network Intrusion Detection System RDS Radio Data System NIPS Network Intrusion Prevention System RF Radio Frequency NIST Network & Technology RFI Radio Frequency Interference NIU Network Interface Unit RFID Radio Frequency Identification nm Nanometer RG Radio Guide NMS Network Management System RIP Routing Internet Protocol NNTP Network News Transport Protocol RJ Registered Jack NTP Network Time Protocol RPO Recovery Point Objective

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) ACRONYM SPELLED OUT ACRONYM SPELLED OUT RSA Rivest, Shamir, Adelman T1 Terrestrial Carrier Level 1 RSH Remote Shell TA Terminal Adaptor RTP Real-Time Protocol TACACS Terminal Access Control Access Control System RTS/CTS Request to Send/Clear to Send TACACS+ Terminal Access Control Access Control System Plus RTSP Real-Time Streaming Protocol TCP Transmission Control Protocol RTT Round-Trip Time or Real Transfer Time TCP/IP Transmission Control Protocol/Internet Protocol SA Security Association TDM Time Division Multiplexing SaaS Software as a Service TDR Time Domain Reflectometer SAN Storage Area Network Telco Telephone company SATA Serial Advanced Technology Attachment TFTP Trivial File Transfer Protocol SC Standard Connector or Subscriber Connector TKIP Temporal Key Integrity Protocol SCADA Supervisory Control And Data Acquisition TLS Transport Layer Security SCP Secure Protocol TMS Transportation Management System SDLC Software Development Life Cycle TOS Type Of Service SDP Session Description Protocol TTL Time To Live SDSL Symmetrical Digital Subscriber Line TTLS Tunneled Transport Layer Security SFP Small Form-factor Pluggable UC Unified Communications SFTP Secure File Transfer Protocol UDP User Datagram Protocol SGCP Simple Gateway Control Protocol UNC Universal Naming Convention SHA Secure Hash Algorithm UPC Ultra Polished Connector SIEM Security Information and Event Management UPS Uninterruptible Power Supply SIP Session Initiation Protocol URL Uniform Resource Locator SLA Service Level Agreement USB Universal Serial Bus SLAAC Stateless Address Auto Configuration UTM Unified Threat Management SLIP Serial Line Internet Protocol UTP Unshielded Twisted Pair SMB Server Message Block VDI Video Device Interface SMF Single-Mode Fiber VDSL Variable Digital Subscriber Line S/MIME Secure/Multipurpose Internet Email Extensions VLAN Virtual Local Area Network SMS Short Message Service VNC Virtual Network Connection SMTP Simple Mail Transfer Protocol VoIP Voice over IP SNAT Static Network Address Translation/ VPN Virtual Private Network Source Network Address Translation VRF Virtual Routing Forwarding SNMP Simple Network Management Protocol VRRP Virtual Router Redundancy Protocol SNTP Simple Network Time Protocol VTC Video Teleconference SOA Of Authority VTP VLAN Trunk Protocol SOHO Small Office, Home Office WAN Wide Area Network SONET Synchronous Optical Network WAP Wireless Application Protocol or SOW Statement Of Work Wireless Access Point SPB Shortest Path Bridging WEP Wired Equivalent Privacy SPI Stateful Packet Inspection WINS Window Internet Name Service SPS Standby Power Supply WLAN Wireless Local Area Network SQL Search and Query Language WMS Warehouse Management System SSH Secure Shell WPA WiFi Protected Access SSID Service Set Identifier WPS WiFi Protected Setup SSL Secure Sockets Layer WWN World Wide Name ST Straight Tip or Snap Twist WWW World Wide Web STP Spanning Tree Protocol or Shielded Twisted Pair XDSL Extended Digital Subscriber Line SVC Switched Virtual Circuit XML Extensible Markup Language SYSLOG System Log ZEROCONF Zero configuration

CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006) Network+ Proposed Hardware and Software List

CompTIA has included this sample list of hardware and software to assist candidates as they prepare for the Network+ exam. This list may also be helpful for training companies who wish to create a lab component to their training offering. The bulleted lists below each topic are a sample list and not exhaustive.

EQUIPMENT SPARE PARTS SOFTWARE • Optical and copper patch panels • Patch cables • Packet sniffer • Punchdown blocks (110) • RJ-45 connectors, modular jacks • Protocol analyzer • Layer 3 switch/router • RJ-11 connectors • Terminal emulation software • Layer 2 switch • Cable spool • Linux/Windows OSs • Firewall • Coaxial cable spool • Software firewall • VPN concentrator • F-connectors • Software IDS/IPS • DHCP server • Fiber connectors • Network mapper • DNS server • Antennas • Virtual network environment • IDS/IPS • Bluetooth/wireless adapters • WiFi analyzer • Wireless access point • Console cables • Spectrum analyzer • Two basic PCs • Anti-malware software • Media converters TOOLS • Network monitoring software • Configuration terminal • Telco/network crimper (with Telnet and SSH) • Cable tester OTHER • VoIP system (including a phone) • Punchdown tool • Sample network documentation • KVM switch • Cable striper • Sample logs • Coaxial crimper • Defective cables SPARE HARDWARE • Wire cutter • Sample malware/viruses • NICs • Tone generator • Power supplies • Fiber termination kit • GBICs • Snips • SFPs • Butt set • Switch • Optical power meter • Hub • Wireless access point • UPS

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