BEFORE THE ELECTRICITY OMBUDSMAN, Haryana Electricity Regulatory Commission Bays No. 33 - 36, Sector – 4, Panchkula-134109

Telephone No. 0172-2572299; Website: - herc.nic.in E-mail: [email protected]

(Regd. Post) Appeal No. : 23/2021 Received on : 16.06.2021 Registered on : 06.07.2021 Date of order : 19.07.2021

In the matter of: - Appeal against the order dated 01.02.2021 passed by CGRF, DHBVN, Gurugram in case No.3297/2021.

Sh. Jagdish Ram C/o M/s Jagdish Industries, Main Bazar, Siwani Mandi, Distt. . Appellant/Complainant

Versus

DHBVNL Respondents Before: Sh. Virendra Singh, Electricity Ombudsman

Present on behalf of Appellant: Sh. Akshay Gupta

Present on behalf of Respondents: Sh. Bhup Singh SDO/Op, Sub Division Siwani Mandi, DHBVNL, Bhiwani

ORDER

1. Sh. Jagdish Ram C/o M/s Jagdish Industries, Main Bazar, Siwani Mandi, Distt. Bhiwani has filed an Appeal against the order dated 01.02.2021 passed by CGRF, DHBVN, Gurugram in case No.3297/2021.The Appellant submitted as under: -

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1.1 The appeal is being preferred in view of Regulation 2.49 (B) and 3.16 of Haryana Electricity Regulatory Commission Notification No HERC/48/2020 dated 24/ Jan/2020.

1.2 The appellant petitioner filled this appeal against the order passed by CGRF.

1.3 Due to Covld-19 the appellant petitioner couldn't file this appeal within the stipulated period for which delay may be condoned.

1.4 The state Govt Power Department Notification No 23/24/2018-3P dated 21/12/2018 has decided to grant a subsidy of Rs.2/unit in the applicable tariff on consumption w.e.f 1st November 2018 to all Industrial connection in 'C and 'D' blocks of the state, having load of 20 kw or less.

1.5 As per the Haryana Government Power Department Notification, DHBVN issued Sales Circular D-7/2019 dated 6/3/2019.

1.6 The appellant petitioner is having an industrial unit of load 19Kw under LT category bearing A/c No- 2080351000 in Siwani Mandi (Distt- Bhiwani).

1.7 As per the categorization of blocks made by the Government, Siwani Mandi falls in block 'D'.

1.8 The appellant petitioner made many a representation to the office of SDO 'op' Sub Division Siwani for allowing the power subsidy of Rs 2/unit but his complaint was not redressed by the SDO [op] Sub Division siwani.

1.9 The appellant petitioner filled an application with Hon'ble CGRF (DHBVN) on dated 19-11-2020. The CGRF in proceedings held at Bhiwani on dated 31.12.2020 and 29.1.2021 heard the arguments of appellant petitioner and respondent SDO.

1.10 The respondent SDO submitted his reply vide Memo no 2253 dated 28.12.2020 stating that “The subsidy as per sales circular no D7/2019 updated in complainant account and subsidy started".

1.11 On 29.1.2021 proceeding held at Bhiwani, the respondent SDO did not submit any reply. However, he placed on record the current bill showing allowance of arrear of subsidy and current month subsidy.

1.12 There was no clear sundry detail/ calculation sheet submitted of Subsidy amount subsidy submitted by the SDO to CGRF/Consumer.

1.13 Bill number 208037401345 Issued on 1/1/2021 for the period 291 days, total consumption 55142.4 KVA. Subsidy should be Rs 110284.8 but same was not given to consumer. 2

1.14 The application of the petitioner was disposed off by the C.G.R.F vide its order dated 1-2-2021.

1.15 Hon’ble Ombudsman is requested to pass an order directing the respondent SDO to release subsidy benefit from 1/11/2018 to date and in full. The subsidy already granted is on lower side and is not supported by any detail/ Calculation sheet. Aggrieved petitioner is still deprived of his legitimate benefits.

2. The appeal was registered on 06.07.2021 as an appeal No. 23/2021 and accordingly, notice of motion to the Appellant and the Respondents was issued on 07.07.2021 for hearing the matter on 19.07.2021. 3. SDO/Op, Sub Division Siwani Mandi, DHBVNL, Bhiwani vide his email on 15.07.2021 has submitted the reply to the appeal as under: - An A/c NO. B21SI310020 (New A/C 2080351000) running in the name of M/S Jagdish Industries R/O Siwani with Sanction Load 19.000 KW. The Para wise reply as under: - • 1 to 7 Matter of record • 8 No any representation received to this office, only one no. Complaint received through CGRF Vide complainant no. 3297/2020 dated 19-11-2020. • 9 to 11 Matter of record • 12 Copy of ledger attached at Anx-I. • 13 to 15 It is submitted that the billing data of Siwani Sub-Division was migrated from Harton to R-APDRP System in the month of 3.2020 and bill regularly started in 12.2020. That subsidy as per Sales Circular D- 7/2019 (All industrial C&D category blocks of the state with a connected load of 20 KW or less), updated in consumer account & subsidy is started by R-APDRP system. The subsidy from 11.2018 to 14.2.2020 already adjusted vide SC&AR No. 146/199.The R-APDRP system given subsidy rebate from 1.12.2020 to till date, but the period from 14.2.2020 to 1.12.2020 not given by the R-APDRP system due to some technical reason. Now the subsidy rebate from 14.2.2020 to 1.12.2020 has been calculated and adjusted vide SC&AR No. 106/209 and adjustment will be show in next bill. So, it is requested that the appeal No. 23/2021 may please be dispose off without any cost. 4. The matter came up for hearing on 19.07.2021. During the hearing both the parties were present through videoconferencing. At the outset, the Respondent SDO submitted that the requisite rebate had been calculated and adjusted in the Appellant account vide SC&AR No. 106/209 and adjustment would be reflected in the next bill. The Appellant submitted that they had received the reply of the SDO and fully satisfied with that and hence no further action is called for in the matter. 3

5. In view of the aforesaid facts and circumstances, the appeal is disposed off, as settlement by conciliation.

Both the parties to bear their own cost. The file may be consigned to the record. Given under my hand on this day of 19, July, 2021.

(Virendra Singh) Dated: 19.07. 2021 Electricity Ombudsman, Haryana

Memo No. HERC/EO/Appeal No.23/2021/ Dated: - 1. Sh. Jagdish Ram C/o M/s Jagdish Industries, Main Bazar, Siwani Mandi, Distt. Bhiwani. ([email protected]) ([email protected]) 2. The Managing Director, DHBVNL, Vidyut Sadan, Vidyut Nagar, Hisar .125005 (E-Mail: - [email protected]) 3. The Chief Engineer ‘Op.’, DHBVNL. Vidyut Sadan, Vidyut Nagar, Hisar (E-Mail: - [email protected]) 4. The Superintending Engineer ‘Op’ Circle, DHBVNL, Bhiwani 127021(E-Mail: - [email protected]) 5. The Executive Engineer ‘Op.’, DHBVNL, Bhiwani.127021(E-Mail: - [email protected]) 6. The SDO/Op, Sub Division Siwani Mandi, DHBVNL, Bhiwani.127021(E-Mail: - [email protected])

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