18th October 2017 THE ARORA HOTEL,

Don’t just Meet the Buyers get yourself connected

The Meet the Buyers Programme brings together Buyers Don’t just andMeet Suppliers to help each other growthe their businesses. Buyers For Buyers, you will have the opportunity For Suppliers, you will be able to access the to meet new Suppliers of the products and kind of businesses you simply cannot reach services you need as well as explore ways elsewhere, with face to face meetings with to solve your procurement issues. their procurement professionals. Sep/Oct 2017 #GettingBusinessDone

From June 2017, there will be a programmegatwickdiamondbusiness.com of free Seminars to help you understand how to engage with Public Sector and large businesses that are seeking new suppliers as well as improve your general sales processes.

Design By Sponsored By JEREMY’S JOTTINGS

• Julie Kapsalis of to from Water to Waste Services. Find out more represent education and the LEP www.GatwickDiamondMeettheBuyers.com • Dan Sibley of NatWest Bank to represent Banking sector As we approach the end of 2017 (& • Peter Zielke of Courtyard by Marriott LGW Christmas is coming) we look to be to represent the hospitality industry on track to deliver nearly 100 events this year. These are for you to fnd new We will be highlighting all of the Members business contacts, whether they are of the Executive on the website so please clients, partners or suppliers. From do visit the site to fnd out more about October we will be moving to Eventbrite those who represent you and provide the for all of our event bookings. governance that we should have. In other news, we are still looking for Autumn is going to be very busy as some certainty on the next steps for we launch the Tenth Annual Gatwick Aviation, Brexit, Interest rates and Diamond Business Awards, with the the ever-increasing tensions in global entry period opening in October. The geopolitics! Let’s have a chat about Dinner is booked for 15th March 2018 and those issues next time we meet as I’d promises to be the business networking like to understand how they impact your event of the year, again. business and how we can help.

We are currently in the process I look forward to working with you, of securing sponsors and judges for the Awards so do visit www. Following our AGM in June we introduced GatwickDiamondBusinessAwards.com you to the Elected Members of the for more details. Executive Council. Subsequently, the Council have co-opted in new members The Gatwick Diamond Meet the Buyers to represent business sectors, sizes and event is on 18th October 2017 at the locations around the region. Arora Hotel and provides you with the best opportunity to meet procurement Our new co-opts are: professionals that have real buying needs. • Alison Addy of to We have already identifed in excess of represent Aviation £50m of orders waiting for suppliers from • John Jory of Reigate & Banstead BC to Advertising to Architecture, from Fencing to represent Local Government Flooring, from Machining to Marketing and

Chairman’s Column

As an environmental management We are the voice of the local business consultant, I help companies become community, an infuencer with local, regional more efcient, reduce risk & win new and national partners. We’ve also looked at business. Which sounds rather familiar - how the Executive operates, with a good just like gdb, we are all about Supporting - exchange of information & we’re planning a Growing - Engaging. team-building day later in the year.

I can’t believe I’m already one year into my What about the coming year? There is more tenure as gdb Chairman. As I reported to the to come. We have set challenging targets for AGM, it’s been a rollercoaster of year for me membership growth, covering a mix of business - all about strategy, budgets, promoting gdb sizes. We are aiming for 100 events, including & leadership. high profle activities like delivering the Gatwick Diamond Meet the Buyers programme, our gdb is evolving & you’ll see the changes: speakers conference & the gdb Awards, which celebrates its 10th anniversary. We’ll continue We have a new & expanding team, taking on to provide networking opportunities & circulate new roles and working practices, tracking information on regional economic issues. In progress & celebrating success. Our new addition, we’d like to see more member-led Ambassadors help to promote gdb and activities and peer-to-peer learning. welcome the ‘newbies & pinkies’. A referral scheme helps to make use of the ‘Good As you can see, gdb is all about Supporting - Anya Ledwith People Who Know Good People’. Growing – Engaging. ESHCon Ltd

We’ve seen growth - membership is up 17%, We help you say hello. And you know the [email protected] we ran 80+ events with 4,000 attendees & saying… A simple hello could lead to a www.eshcon.co.uk continue to make the connections. million things! 2 gatwickdiamondbusiness.com GDBA

18th October 2017 THE ARORA HOTEL, CRAWLEY

Don’t just Meet the Buyers get yourself connected

The Gatwick Diamond Meet the Buyers Programme brings together Buyers and Suppliers to help each other grow their businesses.

For Buyers, you will have the opportunity For Suppliers, you will be able to access the to meet new Suppliers of the products and kind of businesses you simply cannot reach services you need as well as explore ways elsewhere, with face to face meetings with to solve your procurement issues. their procurement professionals.

From June 2017, there will be a programme of free Seminars to help you understand how to engage with Public Sector and large businesses that are seeking new suppliers as well as improve your general sales processes.

t: 01293 813889 e: [email protected] www.GatwickDiamondMeettheBuyers.com @GDMeettheBuyers

Sponsored by the Source - Sep/Oct 2017 3 GDB

Why does a charity become a gdb member?

“Why bother to attend the AGM? ” This question asked by two gdb members made me wonder how many other people are curious.

Maybe people don’t realise that even an independent charity such as the Golden Lion Children’s Trust has to be run as a business.

Our ‘clients’ are largely from within the gdb area so what happens in this locale impacts on them and their family members. Housing availability. Transport facilities. Future building schemes – are adequate schools and medical provision planned? Employment opportunities – or lack of them. gdb is an Today all charities must keep accurate in the case of the GLCT fnd time to enjoy efcient way of keeping up to date, and also a records; be conversant with aspects of organising projects for children with special ‘voice’ to fag up concerns. law (elements of employment law apply needs and disadvantaged young people we to volunteers); consider Health & Safety; are privileged to support. By getting to know other gdb members and set and adhere to numerous policies; keep their areas of expertise we have been lucky scrupulous fnancial records; hold adequate Lynda Guy enough to receive invaluable advice from insurance cover; have good marketing Chairman Golden Lion Children’s Trust time to time, and occasionally ofer gdb strategies in place; be open to fund- www.glct.org.uk members the chance to implement their raising opportunities and chances to build 01273 891963 CSR policies. Charities aren’t just about relationships with local businesses and all collecting money. the while … oh yes, manage to smile and gdb Members Survey

Last Month’s Members Survey was my dismay access to him only came 7th out of 12). for new hires in new roles and 55% investing in frst one since joining gdb and I had been staf development and training. set a challenge to beat both Jeremy’s We had extremely positive feedback on & Sally’s completed surveys. We had an what we do well; thank you for all your 80% of members are likely to refer gdb to overwhelming number of responses 152 responses and great comments. We have their business contacts; we will be very individual responses from 144 companies taken on board all your suggestions and are happy to have a chat about your business thank you to those who completed the working on ways we can add value to your contacts who you feel would beneft from survey – and yes, I did beat Jeremy & Sally! membership. (But unfortunately, we are gdb Membership. unable to give Jeremy a new instrument or We have been going through the results and better jokes!) As an overview on what we There has been a vast range of business overall it has been very positive. Rather than could improve on we are currently trialling gained through gdb either direct or go through each question I thought I would online event booking and assisting the indirect, covering ofce services & supplies, give you some of the highlights, a bit like membership in connecting with businesses volunteers for charity events, design & Match of the Day! within membership with our ‘old school’ manufacturing, marketing & PR and a high noticeboard – “I need a………” which appeared number of referrals. With many members As expected 9 out of 10 responders use the at our August’s Members Meeting. stating many of their suppliers are gdb membership “to network and build business Members, stating through gdb they have contacts” – to quote; saved money on sourcing new suppliers • To meet interesting people & learn about which is enough of a saving to pay for their businesses & life experiences membership. • Greater understanding of potential customers needs and wants New question for the survey this year was; • To fnd suppliers and partners that can help Highlights from what we do well; ‘If gdb were to ofer the following services our business continue to grow • Connect companies / organisations which would you be interested in’. 59% • To raise awareness of our brand for especially other key issues would like to see round table discussions recruitment purposes • Ofer opportunities to network and being added to membership benefts – • Make friends and infuence people build business watch this space… • To play my part in connecting people and • Information on key issues afecting the grow gdb membership Gatwick Diamond [email protected] • To help raise my profle as a go to • Good & regular information provided. 01293 44 00 88 professional in my feld Looking to forward to the rest of this year and Top 3 services used – Networking Meetings, into early 2018, it seems that Staf Recruitment The Source & website (and much to Jeremy’s & Retention is key. With nearly 60% looking 4 gatwickdiamondbusiness.com GDB

Major new sporting event coming to Gatwick Diamond on 13th May 2018!

If you are looking for a way to give your workplace and raising substantial funds for business exposure and visibility at a a wide range of charities. We also expect major sporting event whilst encouraging many businesses from further afeld and health and ftness in the workplace then from abroad to sign up. look no further. “Running is a great sport that is accessible The organisers of the popular and award- to everyone, and training for an event in winning Intersport Run Reigate Half a company environment does not just Marathon & 10K, have confrmed that the increase ftness levels of employees but also brand new “Run Gatwick” will be launching productivity, positivity and the all important for Gatwick Diamond next May. The date camaraderie in the workplace. “We are has been confrmed as Sunday 13th May looking forward to unveiling further details 2018 and further details are due to be this September.” unveiled this month. As the name suggests it will be a running event, aimed Go to www.rungatwick.com to register at athletes of all levels and with a specifc your interest and you will be the frst to corporate angle. hear the latest news about Run Gatwick. In the meantime do put 13th May in the David Kelly, Race Director, commented: diary and encourage your employees and “We are excited to announce this exciting, co-workers to get those running shoes out brand new event in the Gatwick Diamond and start training! area this month. Run Gatwick will present the perfect opportunity for businesses and companies of all sizes in the Gatwick Diamond area to get involved, whilst encouraging health and ftness in the

Gatwick Diamond Business appointed Event Delivery Partner for the Gatwick Diamond Meet the Buyers

• Over £22.5m of business is estimated to have been created since 2010 • In 2017, there will be more than 1,000 sales meetings at the Meet the Buyers event in October

Gatwick Diamond Meet the Buyers is free for buying organisations and we will provide you with everything you need to make a success of the day

In previous years, Meet the Buyers has focused on Construction and Infrastructure. These sectors are still important and will be represented in 2017, but we are looking to create more opportunities in other sectors for 2017, we will introduce 5 separate Zones to refect diferent business needs and types in the Region.

These Zones are: 3. Submit your relevant products and services For more information and to register • Business Services - to include 4. We will match you with the relevant Buyers please go to: Professional, Financial, Digital, Educational 5. Use your dedicated appointments to www.gatwickdiamondmeetthebuyers.com • Manufacturing and Innovation get yourself connected with the types of or contact the organiser: • Public Sector and Utilities Buyers you want to do business with [email protected] • International Business or follow @gdmeetthebuyers on Twitter. • Construction and Infrastructure What does it cost?

1. Register for Meet the Buyers on the Gatwick Diamond Business is a Supporting website as a supplier by completing Partner of this event and as a member the form & returning to sally@ you will get the preferential discounted gatwickdiamondmeetthebuyers.com rate of £125 +Vat per delegate (saving 2. See who is going to be there and their needs of £125) the Source - Sep/Oct 2017 5 BUSINESS NEWS

Introducing The Creative Group

Sussex based design and marketing agency Creative Pod is going from strength to strength and are pleased to announce the newly formed Creative Group.

Originally established in 2006 by CEO Matt Turner, business has grown exponentially and with the introduction of Rob Nunn, as Managing Director last year, business has been booming - and so, ‘The Creative Group’ was born. But who exactly are we you ask?

The Creative Group stands for full-service, creative thinking. We cater to all our clients’ creative needs through four distinct and specialist marketing services. SquareOne What was the inspiration behind the group? Creative Pod (The original!) Matt told us “With business growing rapidly, Is a new and exciting service, specialising along with the services we ofer, The Creative A full-service creative design and marketing in identifying and developing new routes Group made perfect sense. By creating four agency with a diference. With an award- to market from North America to the UK & separate companies under one umbrella, our winning team specialising in branding, Ireland, and vice versa. Our expert team of four teams can dedicate their time to all of design, social, PR and outreach, email market entry specialists, industry experts our clients’ needs and requirements – giving marketing, SEO and PPC, we work to provide and local knowledge gurus, help to export our us the space to grow and specialise in these completely integrated marketing campaigns. client’s products to the UK, or across to the creative industries.” Find out more about Creative Pod at: US. Find out more about SquareOne at: www.creativepod.uk.com www.squareone.us.com “With the creative industry constantly changing, our client’s needs and requirements The PrintShop ECHO are constantly evolving too. Therefore, at The Creative Group we pride ourselves on our Originally part of Creative Pod, The Printshop ECHO is a global specialist in corporate ability to continually adapt and expand our is our dedicated printing solutions specialist. sponsorship, brand activation and corporate ofering further, so that we can provide our Covering all aspects of print, from concept advertising. Our ECHO team provides the clients with the very best service.” through to printing and fnishing, our in-house brands we work with bespoke opportunities print team deliver clients with reliable, high and maximum exposure, by marrying up brands For more information on how The Creative quality, cost efective print solutions with with leading fgures, events and opportunities. Group can help your business, contact the state-of-the-art equipment. Find out more Find out more about ECHO at: team on 01293 817228 about Print Shop at: www.printshop.uk.com www.weareecho.us.com

LoveLocalJobs.com

One of our very own members, well over a million jobs views for Sussex You can either contact them directly at info@ LoveLocalJobs.com has committed to solving businesses such as American Express, BUPA lovelocaljobs.com check out their man site the problem of recruiting in Gatwick many of and Southern Water every year. atwww.LoveLocalJobs.com or look out for our members are currently facing. Through their Commercial Director, Arnaud Doggett their website GatwickDiamondJobs.com and Exclusively on behalf of GDB, they are ofering at our next meet the buyer’s event. their other regional job boards that stretch a massive 33% reduction on their entire range from Brighton to Croydon they generate of recruitment solutions to our members.

Extech pioneering the way

Extech is blazing new trails with business aims to fund the most innovative and strategic by various industry specialists from within innovation strategy. Over the past six months projects which bring about transformation the , who have a joint objective to Extech has been working closely with the changes to companies, so it’s extremely develop and implement a transformational and on an exciting new exciting that Extech’s application has been disruptive business innovation strategy. project to obtain grant funding from Innovate successful! Both Extech and Brighton university UK to develop and implement a business are passionate about embracing change, See below for full details of the KTP programme innovation strategy for the company. the only constant in business today. The and what it will entail: www.brighton.ac.uk/ programme ofcially starts this summer and researchand-enterprise/enterprise/ktps/ The scheme is known as Knowledge Transfer the successful candidate will work alongside extech.aspx Partnerships, KTP for short. The KTP scheme Extech for the next two years, supported 6 gatwickdiamondbusiness.com BUSINESS NEWS

Badenoch and Clark

UK legislation sets minimum standards and so commissioned an in-depth analysis which cover age, disability, race, gender, of 2,000 UK employees across the private sexual orientation – among others, but and public sectors, split by age, gender and an efective and efcient diversity & disability. The fndings suggest that while inclusion strategy goes beyond compliance the upcoming generation of workers is and adds real commercial value to an more fnely attuned to the importance of organisation. Given its growing importance fair and equal representation, there is still to organisations, Badenoch & Clark, a a long way to go to truly unlock the level of leading professional services recruitment talent in the UK. This becomes particularly company operating across 13 European pertinent when results show that 54% of Interested in reading the fndings in full? countries, were eager to fnd out more British workers believe their employers Download your free copy of the ‘Inspiring about the UK’s attitude and approach to could be doing much more to truly embrace Inclusion in the workplace’ whitepaper at diversity and inclusion in the workplace, a culture of diversity and inclusion. www.badenochandclark.com

Marco embarks on ambitious expansion plan with move to a bigger ofce

A signifcant its plans to expand its service ofering in the its workforce has tripled in size. David Gill, recruitment drive South East, grow its headcount and continue Managing Director commented: has prompted Marco, to deliver exceptional service. one of the UK’s “As our services have become better most trusted airport Marco have tripled their existing ofce known in the industry, demand has risen contractors, to move accommodation, which ofers a more – and quickly. This ofce move is the into a new purpose- efcient layout as well as provide fexible accumulation of over 15 years of hard work built premises in solutions to accommodate further and it is an exciting time for us all at Marco. January, where they expansion. Having only moved 0.1 miles from have taken a 15-year where they were at Gatwick Airport they “It will provide a better work environment lease on 6500 square foot of ofce space. are still able to contribute to local economic for current and future staf, and it growth through direct employment underscores our commitment to both The decision by Marco to expand and grow opportunities, as well as encourage nearby our employees and our clients. We look its business from its original premises on the businesses to be part of their supply chain. forward to continuing our growth at an Perimeter Road South (but still retain two even faster rate from our new base.” of their units) follows a period of sustained Over the last fve years, Marco has seen its growth for the company and coincides with revenue grow by over 200 per cent while www.marcoairportfacilities.co.uk

Lewis Rowell acquired by MHA Carpenter Box

Sussex-based chartered accountants, tax Roland Lewis in partnership as Lewis Rowell and business advisers, MHA Carpenter operating from a Crawley ofce. Box has acquired Crawley-based chartered accountants Lewis Rowell. Peter, who joins MHA Carpenter Box as a Departmental Director in the Business Lewis Rowell co-founder and Partner Peter Services Group, commented: “I felt the time Rowell and many of his team have joined was right for the acquisition to take place the Gatwick Ofce of MHA Carpenter Box, to support the longer term needs of the which opened in June 2015 and is now full to business and its clients. After following up on a capacity with a headcount of around 25. recommendation from a colleague and already being aware of the excellent reputation MHA Lewis & Co. accountants was established Carpenter Box has in the industry, I had no in Brighton prior to relocating to Crawley hesitation in agreeing to the acquisition of almost 35 years ago and over that time, Lewis Rowell by them. Once I had met with Peter has gained a wealth of experience the frm’s partners and staf, I knew it was the in tax, audit and accounts and commercial right move for the business.” matters. As well as being a Chartered Accountant, Peter is also a member of Chris Coopey, Partner and Practice Director the Chartered Institute of Taxation. After at MHA Carpenter Box added: “We are qualifying, Peter worked in the London delighted to welcome Peter and his team on ofce of a large national practice before board and are proud to serve Lewis Rowell’s moving into commerce gaining experience client base for whom we are making the within the ofces of an international bank transition as smooth as possible.” and an MOD military contractor, returning to general practice in 1985. He then joined www.carpenterbox.com the Source - Sep/Oct 2017 7 BUSINESS NEWS

Mid Sussex District Council - Digital & You event

Mid Sussex District Council announces Checkatrade is the show’s keynote • 12.00 – 12.40: Kevin Byrne, CEO of the return of its ‘Digital & You’ event speaker, who will talk about his inspiring Checkatrade – The Importance of Risk under the Open 4 Business initiative to journey to success and the importance of • 13.00 – 13.20: Jonty Egginton, MD of Egg the King’s Centre in on taking risks in business. Media – Using Video in Social Media Tuesday 17th October. • 13.30 – 13.50: James Dempster, MD of The show will also feature an exhibition, Cobb Digital – The Power of LinkedIn Adopting a digital theme for the second where 21 businesses and organisations will • 14.00 – 14.20: Martin Bannister, MD of Kogo year running, the event is open to all showcase their expertise and be on hand to – Cybersecurity: protecting your business Sussex businesses from start-ups to meet attendees. All presentations will give • 14.30 – 14.50: Rebecca Groves, Head corporates, who will learn about the latest attendees a powerful toolkit of efective of Projects at Wired Sussex: The Digital digital insights and tools from high profle digital skills and ideas which they can take Skills Gap expert speakers. Presentation topics back and use immediately. • 15.00 – 15.20: Jes Bailey, Founder of include cybersecurity, maximising LinkedIn, Crowdfund360 – The Art of Crowdfunding crowdfunding and the digital skills gap. The itinerary for the day is as follows: www.o4b.org.uk Sussex entrepreneur Kevin Byrne, • 11.55 – 12.00: Simon Hughes, Head of Digital founder and CEO of digital trade directory at Mid Sussex Council – opening remarks

Marco expands services

Having already secured a long-term contract In early September, the - with Gatwick Airport Limited (GAL) to provide based airport building refurbishment and a framework of design, construction and maintenance specialist will also be able to operational services, Marco have recently ofer water chlorination, which is the process expanded its ofering to now include drainage, of disinfecting and commissioning a building's jetting, plumbing and CCTV surveys. internal hot and cold domestic system, including all pipe work and storage tanks. The new solution means specialist engineers will be on call out 24 hours a day, 365 days a Managing Director David Gill said: “Expanding year, to assist with toilet and drain blockages our service portfolio and securing these works all of our engineers are highly competent, and jetting in the terminal and supporting gives us another opportunity to further grow trained and knowledgeable. They also make buildings. In addition, Marco has implemented the business, not just with Gatwick Airport health and safety their number one priority a Planned Preventative Maintenance (PPM) but all other airport -based companies, retail when carrying out works, something that is programme, which will allow Gatwick to outlets and concessionaires, too. so crucial when working on high security sites reduce their reactive maintenance and such as airports.” increase the performance and efciency of “We take great pride in providing a their equipment to reduce breakdown. professional and reliable service, which is why www.marcogatwick.co.uk 8 gatwickdiamondbusiness.com BUSINESS NEWS

How Storm12 helped Metrobus get people on the buses

Attention-grabbing design and creative agency Storm12 helped Metrobus overcome negative perceptions of bus travel, and encourage more people to use the service.

Stefan Buss met fellow Gatwick Diamond Business group member Metrobus at the Gatwick Diamond Speakers Conference last year and the relationship grew from there.

Metrobus were impressed with Storm12’s work, and asked how they could help develop a strategy-led campaign to overcome consumers’ traditional mindset of bus travel.

Metrobus had carried out independent local market research to gain insight into the transport choices of people travelling regularly or occasionally to Brighton from either Burgess Hill or .

The research revealed people travelling from Storm12’s campaign – ‘Bus Myths Busted’ with Storm12, they came up with a really Burgess Hill are more likely to be commuting Storm12 developed a visually striking design strong creative, and messaging that was and more open to messages. They also with snappy and memorable messaging to sharp, straight to the point and that we could learned that buses are generally chosen only increase local awareness of the benefts of tailor to all kinds of media formats. Currently, when travelers feel they have no alternative bus travel, with the design working across we have seen a 6% uplift on sales of our – the belief is buses don’t meet their needs online and ofine channels. m-tickets.” and journey times are too long. What were the results? The design concept received fantastic Metrobus challenged Storm12 to tackle the Metrobus noted a signifcant M-ticket app feedback, and the duration of the campaign negative and instill positive perceptions, uplift during the campaign, with increased was extended from July to September. particularly around schedules and journey patronage on the key Burgess Hill route. time, and make bus travel a positive choice Please contact [email protected] because it fts with needs and gets people to Charlotte Bruce, Marketing Manager at for further details. their destinations quickly. Metrobus added: “We really enjoyed working

Colleges merge

Chichester College and Central Sussex Shelagh Legrave said: “We are delighted College have formally merged to form a to be coming together to form a dynamic dynamic and ambitious new group. group of colleges and businesses focused on championing excellence in teaching and learning. The merger will create the largest college group in Sussex, providing high quality “Our students at all of the group’s campuses learning opportunities for around 25,000 will be at the heart of everything we do as we students each year. strive to ensure we are giving them the very best education and experience that we can. As part of the merger, Central Sussex College has been renamed to refect the group’s “The group will also ofer increased It also has an extensive portfolio of successful commitment to the local community and will opportunities to students – as well as commercial businesses which operate now be known as Crawley College. employers and communities in Sussex, giving alongside the colleges, including a chain of them a greater access to a wide range of childcare nurseries (First Steps Childcare), an Shelagh Legrave OBE DL has been appointed courses at many diferent levels. examination board, international education Chief Executive Ofcer for the group. She and sports and conferencing facilities. is joined by Kieran Stigant, who takes up his “It is our aim that we will create educational position as Chair of the corporation. institutions that follow sustainable and The college merger has been welcomed innovative structures, encouraging growth by local authorities including West Sussex A new principal – Vicki Illingworth – has also and investment.” County Council and Crawley Borough been appointed for Crawley College. Vicki, Council, along with the Coast to Capital Local who was previously assistant principal at The group covers four main sites – Enterprise Partnership. , will take up her role Chichester College, Crawley College, while Andrew Green will become executive Brinsbury (a land-based campus) and www.crawley.ac.uk principal at Chichester College. Horsham Training Centre. www.chichester.ac.uk the Source - Sep/Oct 2017 9 BUSINESS NEWS

Leading regional law frms DMH Stallard and Rawlison Butler confrm merger

of partners at DMH Stallard to over 70 and for quality work and clients, working with create an overall team strength of nearly businesses and individuals across the region”. 350. Turnover for the combined mid-market frm will exceed £30m in 2017/18, two thirds The merger is the largest for DMH Stallard of which will be in Sussex and Surrey. since DMH merged with Stallard in 2005. More recently, DMH Stallard completed two Richard Pollins, Managing Partner of DMH mergers in 2015, frst with Guildford law Stallard, said: “We believe that this merger frm AWB Partnership and then Ross & Craig will be a game-changer for DMH Stallard and Solicitors in London. Top 100 law frm DMH Stallard and regional Rawlison Butler in the Gatwick Diamond, law frm Rawlison Butler have announced and will realise a key strategic ambition for The merger is expected to take efect at the their merger. both frms. By adding the frst class expertise beginning of September 2017. The merged and experience that Rawlison Butler boasts, frm will operate from Crawley, Horsham, Rawlison Butler currently employs 65 particularly within their real estate, private Guildford, Brighton and London, and will people across two ofces in Crawley and client and business law teams, the merged trade under the DMH Stallard name. Horsham. This merger will bring the number frm will become the stand-out law frm www.dmhstallard.com

New Part-Time courses launched to the community

East Surrey College ofers a wide range of Skills, Construction & Engineering, Counselling, part-time courses available to Adults with Teaching and Hair, Beauty & Spa. daytime, evening and weekend classes. Whether you are looking for professional For everyone looking to develop or learn qualifcations, business training or leisure a new skill, there is a wide range of leisure courses, you will fnd inspiration in the new courses which includes Cooking, Languages, Part-Time Guide 2017/18 which is available Arts, Crafts & Textiles, Fitness & Wellbeing, online at: www.esc.ac.uk. Hair Beauty & Spa, Floristry, Home & Garden, Life Skills and Science, History & Nature. If you are looking to progress your career or take a new career path, you will fnd an excellent To view the wide range of part-time range of qualifcation and professional training qualifcations and leisure courses for 2017- courses on ofer. Courses include Accounting 18 please visit www.esc.ac.uk/part-time- & Finance, HR & Management, IT & Computer courses-17/18.

Brighton Catering Supplies Ltd

BCS are pleased to announce the openings of openings and full project management for our latest design and build projects, Pascere multiple sites. https://www.pascere.co.uk/ and Mumur, https://restaurantsbrighton.co.uk/murmur- BCS was founded by Ben in 2011. A career restaurant-brighton/. hotelier who became so frustrated with the lack of efcient and service focussed We are a locally based catering supplier, companies in the sector that he decided to passionate about the environment and establish his own. delivering a tailored, informed, timely, reliable service to our many customers. Raised in his parents’ hotel in Devon, Ben Just because something looks like it’s ‘eco’ started working in the family business whilst doesn’t mean it actually is or will deliver on still at school, progressing through the ranks that promise. We like to dispel the myths from service level up to Managing Director of in our Sector and make sure you’re ‘closing the My Hotels group which spans four hotels, the circle.’ 200 staf and 300 bedrooms. Hospitality is in his blood and places him as uniquely qualifed What started as a small local business in understanding and supplying at all levels of has rapidly expanded into the rest of the hospitality industry. The rest of us, we’re Please contact Claire Ottewell if you’d the UK, growing organically with some quite an international bunch, also come from like to fnd out more about us and how we of its original clients as they fourish, hospitality backgrounds, so we know the can work together on 01273 385536 or at whilst gathering new business through pressures our customers face. [email protected] recommendation and customer loyalty. With such growth, the BCS model has BCS is also a member of the Tourism Alliance, diversifed from janitorial and disposables British Hospitality Association, CEDA and supplies into kitchen ft-outs, new concept Gatwick Diamond Business. 10 gatwickdiamondbusiness.com ADVICE

The Creative Ways Cyber Criminals Get Your Money

With the increase of techniques cyber anonymously for sensitive information, such criminals use to take your money, so has as your bank details. their creativity. Below are some of the more creative ways that you can become victim to Lesson: Always download authentic, the new age criminals. legitimate fles.

Impersonation Facebook Identity Theft

We’re so focused on email security, that we Facebook is a hacker’s best friend. All it takes often forget the old-fashioned ways… to infect your PC with ransomware or other Recently we received a letter from one of our malicious content is for you to click a link. suppliers informing us that they had changed their bank details and requested that we You probably wouldn’t click on a link from an make further payment to that. Of course, this untrusted source, would you? But what if letter was not from said supplier. It was an that link was sent to you from a friend? There are many reasons you might plug a USB attempted impersonation from fraudsters. stick with malicious content into your network. Cyber Criminals impersonate your friends Lesson: Always contact the actual business on Facebook, by copying their information Recent research by Google shows that over if you receive any emails or letters asking to and photos into a new account. They then 45% of people pick up USB drives they fnd change bank accounts for suppliers. send you a friend request in the hope you on the foor by random and put them in their will accept. Next, you will receive a message computers. The reason so many did it was Tagging along from them telling you to ‘check out this link’ because of altruistic intentions. Although, for ‘x’ reason. This link will have malicious once the USB was installed, they frst looked If you download an unauthentic product content on the other side. at pictures rather than the CV, suggestion online, it’s possible that there is malicious curiosity had a strong part to play. content hiding somewhere in the download. USB Drives Cyber criminals use this opportunity to infect Lesson: Stay away from unknown USB Devices. your PC with malware such as spyware – a Simply plugging a USB in means it has already strain that observes your computer use bypassed the frewall and other defences. www.computer-eyez.com

IT Support with a Smile

- Sometimes it’s good to provide a couple of free text answer boxes to enable clients to expand on their answers and help understand why your customers have scored you in a particular way.

- Where you are providing a service or products, include questions about what you ofer. These will enable you to build a clearer picture of your client needs and, whether there are any other services/products they are interested that you can ofer.

A big win for us was fnding out overall how satisfed our clients were with the IT Earlier this year, e-mpower.IT conducted a We also found it useful to focus a substantial Support and service e-mpower.IT ofered. feedback survey to fnd out what our clients proportion of the questions around the 70% answered ‘extremely satisfed’ and the thought of us. service e-mpower.IT provides”. remaining 30% were ‘Very Satisfed’ – this was great to hear. For more details on our Owner and Director of e-mpower.IT, Jafer A customer feedback survey is a must for survey results visit: www.e-mpower.it/ Lokhandvala, commented “Whilst we think any business that professes to being in great-service/ we do an excellent job, it’s always important the customer service arena, so here are to obtain feedback from your clients to a few handy tips to help you devise your To speak to us about IT Support call 01444 confrm this.” own survey. 250404, email [email protected] or visit www.e-mpower.it Jafer continued by saying, “gaining feedback - Remember surveys come in all shape and from customers is vital in that it enables you sizes but, as a rule try not to make the survey to build a picture of what your clients think too long – we all have time constraints. of you. It’s giving your customers the tools to ofer constructive feedback and fnd out - Keep the survey simple, ensure it’s easy to if there is anything more you could be doing. navigate and understand. the Source - Sep/Oct 2017 11 ADVICE

Is your business Fees Scrapped in Employment Tribunal ready for your future In July 2017, the Supreme Court found that fees imposed in respect of proceedings in workforce? Attend Employment Tribunals (ET) and the Employment Appeal Tribunal are unlawful. The ruling relates the LoveLocalTalent to fees imposed by the Employment Tribunals and the Employment Appeal Tribunals Fees Conference: Order 2013. The introduction of these led to a Attracting and 70% reduction in claims. The fees were found to be so high that they Retaining the Next prevented people from pursuing claims and non-monetary claims. The court found Generation that because of this, the fees represented a disproportionate and unjustifed restriction in respect of access to justice and therefore some urgent work to do, re-writing the rules to the exercise of EU rights. And that makes and reprogramming the online claims process. them unlawful. A government consultation may follow and it’s likely that a diferent fees scheme will be What impact does this have? introduced, but fees are likely to be much lower so that ET is easily accessible. The The fee system had also encouraged early Supreme Court made it clear all fees paid settlement of disputes and discouraged since 2013 will need to be refunded. It may weak or vexatious claims. Depending on the involve unpicking settlements where an type of claim, employees had been required employer has agreed to pay the fees (or worse to pay up to £1,200 to fght their case in still, where it has not been spelt out what a tribunal. Because of scrapping the fee settlement relates to). In response to a recruitment challenge around based system, ET claims will likely increase Sussex, LoveLocalJobs.com are hosting the because of ease of access, thus there is an If you do have any questions, or if you would frst ever LoveLocalTalent Conference on even greater need to follow HR practice and like to be added to our e-newsletter for HR 6th October (1pm - 4pm) at the Old Market employment law when dealing with your snippets and employment updates, please Theatre, Hove, Sussex, BN3 1AS. staf to be able to defend or prevent claims. feel free to contact us

The theme of this half-day event is “Attracting What next? Eve Clennell Chartered FCIPD,PgDip, BSc. (Hons). & Retaining the Next Generation” with an Eden HR Consulting Ltd afternoon packed full of expert speakers with Fees are unlikely to be completely abolished Te l : 0 1 4 0 3 7 3 4 4 5 5 useful insights and practical tips that you can but the Employment Tribunal service has Email: [email protected] use to make sure you are making the best possible hires for your business.

Please note the event is free to attend Later life advice at Star Trek-themed event and we do have limited capacity, therefore, please book as soon as from Mid Sussex IFA possible to avoid disappointment. Mike Oliver Associates is hoping to go beyond investments and retirement options. Why attend the fnal frontier later this year, as it sets about • Learn how to attract and develop your proving that ‘live long and prosper’ is more “Later life fnances are notoriously difcult to future workforce than just Spock’s catchphrase in the popular manage,” said Mike. “A slew of recent policy • Transform your thinking with the latest sci-f show, Star Trek. changes have made it hard to keep up with industry insight the latest regulations. This free seminar is • Learn from best practice The Haywards Heath frm of independent about ofering people the chance to beat • Get tips on managing a diverse team fnancial advisors is hosting ‘Live Long and the bureaucracy and set them on a path to Proper II’ in October, its second Wealth of building a better future.” Who should attend Diference seminar designed to help people • Senior decision makers make sense of their later life fnances. The event is the latest initiative from the • HR business as it continues to grow in its 16th • Recruitment The event is a sequel to the frm’s successful anniversary year. In May, Mike Oliver won • Learning and Development seminar in February, where attendees ‘Charity Champion’ at the inaugural BHBiz • Operations were advised on everything from wealth Awards, and the company has recently protection to making provision for school expanded to ofer a dedicated Estate Those looking to develop their fees, estate planning to the sensitive issues Planning service. future workforce around care and how to pay for it. The seminar Live Long and Prosper II will take http://promotions.lovelocaljobs.com/ Principal Mike Oliver said he conceived of the place on Thursday 19th October between 17:00 lovelocaltalent/ seminar and its sequel to help people avoid and 19:00 at Borde Hill Garden, Haywards Heath. the potential pitfalls associated with pensions, To book, visit: www.leagraham.com/pr/livelong 12 gatwickdiamondbusiness.com ADVICE

Frontier Pitts Secures LPS1175

objective of the LPS 1175 standard is to test how powered cutting tools. The Security Rating long and what tools the security equipment can will be dependent to the requirements of withstand during a forced attack. each individual site or location.

The objective of this Security Gates and The Independent Test Certifcation from Turnstiles is to Deter, Detect, Deny, Delay and BRE meets the requirements of Secured by Defend a site, allowing the emergency services Design, adding to our approved products. to reach the location to deal with the attackers. Click here for our Secured by Design products

Following months of Research and LPS1175 covers the “Requirements and Development, Frontier Pitts are very pleased Testing Procedures for the LPCB Approval to announce our Platinum Security Range and Listing of Intruder Resistant Building which has successfully achieved LPS1175 Components, Strongpoints, Security The Loss Prevention Standard LPS 1175 Security Rating 2 & 3. Enclosures and Free Standing Barriers” is a commercial standard by LPCB (Loss Products tested and approved to this standard Prevention Certifcation Board at BRE) which With the frst Bi-folding Gate to achieve the are widely recognised by Government is recognised worldwide. The standard is LPS1175 accreditation alongside our popular Agencies, Local Authorities, Banks, designed to test security manufacturers Sliding Cantilevered Gate, Frontier Pitts Insurance Companies and many other large claims that the security equipment Security Gate range now ofers a complete organisations as being an efective means of they fabricate performs as they claim to access control solution to match a LPS1175 protecting people and assets; thus reducing appropriate performance standards. Security Rated fence line. the risks of loss to crime or terrorism.

Part of the LPS1175 standard utilizes a Forcible Attack Security Ratings have For further advice on the most appropriate professional attack team to try and penetrate diferent attack times and toolsets. Security and efective perimeter security solution, through the Security Equipment. The attack Rating (SR) 1 to SR2 largely use manual hand please contact Frontier Pitts Technical Sales team have a full working knowledge of the tools, with SR3 and above using a range of Department to organize a site visit. materials and makeup of the test items. The more powerful, commonly available battery www.frontierpitts.com

The true cost of managing documents

Searching for documents is commonplace across many businesses, but how much time and cost is actually involved?

According to a recent survey employees work on approx. 25 documents per day, spending an average 136 seconds looking for each one. Poor document management is costing frms £4,238 per employee each month, so these costs can really mount up. *

Adopting new practices to manage documents will reduce these costs signifcantly. Here are some areas where document management Query handling Evolution not revolution can help: Arguably customer satisfaction is one The system should assist in automating of the most important metrics for an and streamlining your current processes to Document Retrieval organisation in terms of sustaining long ensure your teams have their time freed up Consider where and how documents are term growth. An efective document to focus on more productive tasks. fled across the organisation. Is there version management system plays an important control in place to ensure you have access role in this process by ensuring that any Take positive steps towards more efcient to the latest documents and do you have customer queries can be dealt with and productive working, which not only the ability to lay your hands on the right quickly and efciently, providing easy reduces your overheads, it improves business information quickly. access to quality up-to-date information productivity too. If you would like to learn just as it’s needed. more about smarter document management, Logical Filing please contact us on 0207 101 0096 or email It’s not enough to think about how and where Process [email protected] to store documents, you need to consider The ability to control the lifecycle of each how the documents are going to get there document through a specifc set of rules www.itdocumentsolutions.com in the frst place. Even the best document ensures things are dealt with promptly repository in the world can fail if it relies on and in the right way. It can also provide manual processes for flling it with up-to- clarity to your ofce processes, so that date content. you remain compliant. the Source - Sep/Oct 2017 13 ADVICE

Are employee share plans a way of increasing your incentive ofering whilst containing escalating payroll costs?

the short-term saving is often negated by for owners wishing to retire without downstream lost productivity. compromising the company’s independence.

This is where a capital form of reward (i.e. For larger businesses looking for an all- as shares in the business, rather than cash) employee incentive, the savings from a can help. Share Incentive Plan are worth exploring and can provide salary-sacrifce style NIC For private and family-owned businesses, savings when employees buy shares. (If plan providing shares to employees can be maturity periods are met, the ultimate gain daunting. However, it is often possible on the shares can be received by employees to create a separate class of share for completely tax-free. Corporation tax relief is employees which might for example also available to the employer. be non-voting, carry diferent dividend entitlement and be subject to forfeiture on For entrepreneurial businesses, an cessation of employment. Performance Enterprise Management Incentive plan conditions (e.g. tenure, exit, company is a very fexible and tax efcient way to Many companies are still fnding that proft) can be specifed for attainment provide discretionary equity awards. An funding auto-enrolment is a challenge. before any equity interest passes to EMI incentive should only be taxed at 10% Add in increased payroll costs arising from employees. Current shareholders may in the employee’s hands whereas a cash national minimum wage, national living wage, therefore retain operational control and bonus sufers income tax (up to 45%) plus apprenticeship levy and changes to salary fexibility whilst ofering employees a employer and employee NIC (at 13.8% and sacrifce and FDs have a tough time ahead non-cash incentive that delivers tax- 2% respectively). managing payroll spend. advantaged reward in the future. For more information contact Liz Hunter, Pay and bonus freezes inevitably have Whilst the traditional liquidity event to Head of Share Schemes at Mazars LLP ( liz. an adverse impact on staf engagement, realise share value is a trade sale or fotation, [email protected] ) retention and motivation and therefore an internal succession can be facilitated

Notable Employment & HR Developments

Bhavna Patel of pdt solicitors provides a snapshot • The Government will consider the Taylor of some interesting areas of development. Review in order to ensure fairness for all.

Queen’s Speech • The Government intends to make further Recently the Queen set out the legislation progress in tackling the gender pay gap the Government intends to progress in and reducing discrimination on all grounds. future parliamentary sessions. It covers next year so the work on Brexit can be A must read; Supreme Court decision facilitated… It’s worth noting: On 26 July 2017, the Court ruled in R (on the • The Repeal Bill is aimed to provide as much application of UNISON) v Lord Chancellor. legal certainty as possible for businesses It surmised the fees for proceedings in all and individuals as the UK leaves the EU. Employment (and Appeal) Tribunals were unlawful from their introduction, as it had • National Living/ Minimum Wage will the efect of preventing access to justice. increase to 60% of median earnings by 2020. After 2020, it will continue to rise in When the fees were frst introduced in 2013 line with average earnings. there was a circa 70% reduction on claims. Now that the position has been reserved • The Immigration Bill for UK will establish it is extremely likely that more people, a new national policy on immigration, especially during such difcult times, including new powers concerning the will make claims. Naturally this will leave immigration status of EEA nationals. employers vulnerable. Our strong advice therefore is that employers should tread • A new Data Protection Bill will give with care and manage all risks at the outset. individuals more control over their data, including the right to be forgotten. It will To discuss any HR or employment issue replace the Data Protection Act 1998. please feel free to contact Bhavna Patel on Also, it will update the ICO's powers and 01403 831265 or [email protected]. ability to impose sanctions.

14 gatwickdiamondbusiness.com ADVICE

8 reasons your site should be ‘mobile friendly’

You may or may not be surprised to hear that mobile web usage has now over taken desktop, with over 51% of websites loaded on a mobile device! So if you haven’t already, now is the time to be looking at whether your website is mobile friendly.

Other reasons why you should be seriously considering a responsive website are:

• Because customers come frst – avoid customer frustration by having an easy to navigate user-friendly site. Potential customers can become easily frustrated when viewing a desktop site on a mobile device, which my increase your drop of rate.

• To be responsive on any device – once you have invested in a responsive website, it will work on any size screen size or device, whether it is on android, iPhone or a tablet.

• For contents sake – RWD (responsive web design) allows you to keep all the content you want or need without having to reconsider or cut down copy or features for a mobile build. • For lower maintenance – responsive web At Clockwise we combine solid planning, design means that you’ll only need to creative thinking and seamless UX design • Because your competitors are already – don’t maintain one version of your site instead of to produce fully user focused responsive lose customers to the competition by not two (desk top and mobile site). websites to meet the needs of your staying ahead with technological changes. customers. For more information on our web • Looking ahead – responsive websites will build services, visit us at www.clockwise. • For better SEO – Google mobile search adapt for all future devices, technology and co.uk or call us on 01737 221 221. results are boosted for mobile friendly / screen sizes are constantly changing. RWD responsive websites. means you won’t fall behind.

5 common questions about using Facebook for business

As the largest social network in the world, 2. What’s the best time to post to Facebook? Facebook has over 2 billion users. It’s highly likely that you’re one of those people, but is There’s no best time to post, as every brand will your business using Facebook? fnd diferent times more efective. B2B brands are more likely to engage with people during Facebook can be a great platform to working hours, for example. That said, evenings build awareness of your brand and reach and weekends are often seen as good times to audiences directly, but there are some post on Facebook. Thursdays and Fridays see things you will need to consider in order to an 18% higher engagement rate, followed by get it right: mornings and lunchtime slots during the week.

Here are our 5 top tips for using Facebook 3. Keep your Facebook posts short for for business. more engagement social media post is to use strong, compelling content. 1. Create a business page not a Facebook posts with 40 characters or less personal page get 86% more engagement, but surprisingly 5. Target your audience with Ads shorter posts are far less common. If your business isn’t already on Facebook Remember it’s quality not quantity; get Facebook is a pay to play platform. You don’t you’ll need to create a business page, not straight to the point and do it quickly. have to spend a lot to make a huge impact. a personal profle. Not only will having Just £10 per week can go a long way. Using the correct type of page maximise your 4. Post Videos and photographs Facebook Ads will increase the reach of your business’ potential, it’s actually against posts and you can segment your audience Facebook's terms of service to use a Give people a good reason not to scroll past from niche areas. personal account to represent anything your post on their newsfeed and give them other than a person. a reason to interact. The key to a successful www.rosemediagroup.co.uk the Source - Sep/Oct 2017 15 ADVICEBUSINESS NEWS

Are Your Staf Engaged?…..No, Really Engaged?

A worldwide Gallup survey in 2011 found There are four key ways to drive forward beneft. The key that just 13% of staf were actively engaged staf engagement in your organisation: area to look at is with their employer. By the 2016 survey this your customers. fgure hadn’t changed! Taken in isolation the 1. Employ the right people – every Use your highly UK fares slightly better at 17%, but is still recruitment process is a chance to engaged staf as fatlining at that rate. increase engagement by looking at brand ambassadors personal aptitude and values alongside for the company So, what does engagement really mean? skills and qualifcations. and drive It means staf are involved in, enthusiastic engagement with about and committed to their work and 2. Develop your employees – look at your customers. workplace. Employers with an engaged performance and potential and develop a workforce enjoy increased productivity, clear, targeted development plan. After all, Gallup also found that when lower absenteeism, higher staf retention organisations successfully engage their rates and a fun, enjoyable company culture. 3. Enhance employees’ wellbeing – create employees and their customers, they a safe and healthy workplace and review experience a 240% boost in performance- The frst step to truly understanding your your health and wellbeing interventions. related business outcomes. staf’s engagement levels is to measure them. But beware, unless you use a 4. Listen to your staf – be seen to act on Can you aford to overlook your staf validated system that provides information their feedback, even if it’s to explain the engagement? on where you should be focusing, you run rationale behind a decision. the risk of tackling the wrong issues or [email protected] prioritising incorrectly. However, as you transform your business 0845 1631498 through staf engagement remember Nevertheless, measurement without that this is not a standalone process. Your targeted action is pointless. highly engaged staf must deliver business

What legal advice does a start-up business need?

supplier agreements reviewed before you setting up a business, please contact Atiq sign them. Bhagwan ([email protected] or 01293 558523). • Data Protection This document is provided for information You must process personal data about purposes only and does not constitute legal your customers, supplier and employees advice. Professional legal advice should be in accordance with data protection laws, obtained before taking or refraining from including the General Data Protection taking any action as a result of the contents Regulation 2016 (efective from 25 May of this document. 2018). You risk signifcant fnes if you are not compliant! • Corporate Follow Starting a business can be daunting, but having the right type of legal advice can help You may need advice on how to seek ensure that the early stages go smoothly investment in your business, the ownership @gdbevents and set you up for successful future growth. and governance structure, share options, With this in mind, there are some key legal and banking and fnance. issues all businesses, from start-ups to well- for the best established companies, need to consider: • Employment • Intellectual Property You should consider the basis upon which you networking engage your workers (are they employees or Your IP can be your most valuable asset, self-employed?), and the contractual terms so you need to understand what IP rights you have in place with them. in the you own (eg copyright in software), how to maximise their commercial potential and Sound legal advice can be the diference protect against infringing use. between your business achieving its Gatwick potential and growing a successful • Terms of business enterprise, or struggling to make ends meet in an unpredictable future. Diamond. You’ll need commercial terms for your transactions with your customers, and terms If you would like any further advice on the of use for your website. You should have legal issues you should consider when 16 gatwickdiamondbusiness.com BUSINESSADVICE NEWS

Data Protection is the New Boardroom Chic

There are trends in everything in life. The boardroom is no exception. This year’s latest boardroom fashion is data protection or, more precisely, the GDPR. Do you have a GDPR readiness plan in your boardroom yet?

Like many new management trends, there are many ways to approach the issue. Done badly, the new policies and processes can cripple a business. However, done well, they can enhance the organisation, giving you more efciency and even a competitive advantage. Often, the diference between the two is whether senior management view this as a box-ticking compliance exercise (and therefore a burden) or an opportunity.

The ethos of data protection is that organisations are custodians, not owners, of into a legal framework but, essentially, what organisation. Are you a large-scale data personal data. The essence of the transaction you must do is very similar to health and user? Are you dealing with high-risk data? If is that someone has entrusted you with safety: you must assess the potential impact so, then you need to do more than smaller, their personal information and you have an of your use of data, take reasonable measures low-risk organisations. obligation to honour that trust by looking to ensure safety and security, and document after the data carefully. In many ways, this is the fact that you have done so. So, have you seen the opportunity for just the same as your obligation to look after your organisation yet? For help with the health and safety of your staf, customers The health and safety mentality can also data protection issues, call Tom Crellin, and others. The regulations distil this ethos guide how far you need to go with this in your Consultant, on 01825 768980

How to help your staf avoid sick days

exercise, so consider taking advantage may refer staf for advice about staying of the government’s Cycle to Work ft and healthy at work – pre-emptive scheme which ofers tax incentives for guidance may help those who are regularly employers to buy and hire out bikes to taking days of sick; their workforce; • Many of your employees may be prepared • It is likely to mean you’re having to make room to work even if they are not 100% ft, for changing and showering facilities, which provided some adjustments are made to might in turn prompt staf into additional working practices – it is worth your while, physical activity – at lunchtime, say; and theirs, in making those adjustments;

• Encourage the use of stairs in your • If someone does develop a cold or the ‘fu, building, rather than always using the lift; positively encourage them to take a day (or two) of sick, if only to prevent them • Invest in some wall mounted antibacterial infecting their work colleagues; hand soap dispensers and encourage your workforce to use them regularly. It should • Finally, there are times when you might It is inevitable that your employees need to help stop the spread of germs; want to positively encourage – or at least take a day or two of sick from time to time. not discourage – an employee from taking • Any amount of exercise is valuable, so the day of sick, if their own cold or ‘fu risks Not only are such absences disruptive encourage a range of exercises whilst infecting a larger number of their colleagues. to your normal working patterns, but the employees are still at their desks – or employees involved may also still qualify for alongside them. Everyone falls ill at some time or another, pay whilst they are of sick. but there are positive ways in which you • Take advantage of the benefts ofered might encourage your employees to adopt a It is in your interests as well as your employees’, under a comprehensive workplace wellbeing healthier work and lifestyle, so reducing the therefore, to help them avoid sick days. Fitter ofering which can ofer discounted gym incidence of sickness absence. and healthier (both mentally and physically) memberships and other health and wellbeing staf take fewer days of sick, so here are some products to your workforce; Keep your staf happy and healthy, contact suggestions for encouraging just that: Bernadette Doyle at ViiSana, on 0333 • If you are responsible for a large team of 7720761 or 07814 140363. • Just getting to work presents an employees, consider the appointment of a opportunity for some health giving medical adviser or counsellor, to whom you the Source - Sep/Oct 2017 17 ADVICE

Addressing Common Disputes

Here we consider three common types of commercial disputes and the actions available to combat them.

Partners at War:

Where people work together and set up a business the reality is that things can go very wrong. Shareholders can disagree about direction or be seduced by greed and the court have two main legal solutions for these situations.

Where shareholders cannot agree on direction then the best action may be to wind the company up and have the assets divided up; but this will not be allowed lightly. Conversely if a shareholder acts to the detriment of the other an unfair prejudice action may be necessary where the wronged party is bought out with a valuation before the wrongdoing. passing of claim, where they have goodwill avoid a hasty attempt to terminate which Imitation is the worst form of fattery: and reputation. Copyright claims may also could be classed as a breach in itself. be available for designs and logos. Early Where you’re entitled to terminate and Many businesses have a badge of origin, whether assessment is essential to maximise your communicate this then you will able to seek a registered trade mark or name or logo which chances of obtaining remedies such as damages from the other party. denotes their goodwill and reputation. preventing use of the mark or damages. The above situations indicate how important Policing use of your mark, for example with a Promises, promises: it is to seek legal advice at as early a stage periodic search on Google, will enable you to as possible so as to capitalise on any claims identify potential breaches. It’s important to Contractual promises are frequently broken whilst also avoiding acting hastily. take swift action, to avoid prejudicing your and these will occasional be serious enough position and devaluing your brand. Often, a that the contract cannot continue. If any of these are ringing alarm bells then robust letter will end a matter, however it’s feel free to give me a ring on 01273 447075. important to understand the routes where Where a repudiatory breach has occurred it doesn’t. it is vital to act swiftly and communicate Alvin Ittoo, Dispute Resolution Solicitor - this to the other parties. This is so that the Acumen Business Law Registered mark holders can initiate contract is not afrmed by your actions proceedings for infringement by virtue which can damage any claim. It is important of statute or they may be able to bring a consider early the implications so as to

The Digital Change - No sooner than the pen was put down…!

Writing an article on a fundamental tax change afected by the new quarterly reporting; is brilliant…until everything changes shortly this however has now changed. Businesses after it goes to print! Anyway, rant over… and landlords under the VAT threshold (£85,000) will not be asked to keep digital On 13 July 2017 the Government announced records or to update HMRC quarterly until it will include legislation for Making Tax Digital at least 2020. (MTD) for Business in the next Finance Bill, reafrming its commitment to digitising the Only businesses who are VAT registered will tax system for businesses and their agents. move to digital record keeping and be required to quarterly upload to HMRC. This will take This is undoubtedly going to develop in the Businesses, the accounting and tax efect from April 2019 and only to meet their coming years, but at least should now do so at professional bodies and other stakeholders current VAT obligations. a pace that businesses can manage, and in a had, rightly so, been concerned about the pace way that will allow us to help them better. The and scale of the proposed changes. That pace By introducing MTD on a voluntary basis for changes have not gone away, but at least we will now be slowed to ensure businesses have most and only making it mandatory for those can now breathe! plenty of time to adapt to the changes. who already interact with HMRC regularly and digitally, HMRC can smooth the transition Matthew Tyson, Director Previously, all businesses and landlords and maximise the benefts of a modern Richard Place Dobson with income over £10,000 would be digital tax system. www.placedobson.co.uk 18 gatwickdiamondbusiness.com PEOPLE

BGF expands team with appointment of Laura Cockburn

BGF has expanded including fundraising, trade sales and Gavin Petken, Regional Director, South BGF its team in the South institutional investments. Working alongside said: “We are delighted to welcome Laura of England with the management teams, she has held board into the BGF team. Laura has many years’ the appointment seats at a number of growing companies. experience of working with and advising of Laura Cockburn growing companies on a range of transactions. to focus on direct Laura is a Chartered Financial Analyst (CFA) This experience will be invaluable as we origination across and holds a degree in Politics Philosophy and continue to identify and support some of the the South of Economics from Oxford University. UK’s most exciting businesses. England. In her new role with BGF, Laura is based in Laura Cockburn added: “In just six Laura has more than 15 years’ investment Sussex and will be responsible for identifying years, BGF has become the UK’s most experience, including six years as a Director investment opportunities with a focus on active investor, completing close to 60 in RBS’s Special Opportunities Fund and has Sussex, Kent and Surrey. transactions last year alone. I’m looking held positions with HBOS Joint Ventures, forward to working with BGF’s network CIT Group Partners and HM Treasury – where BGF is the UK’s most active investor in to identity businesses and management she worked as a policy advisor. growing companies in the UK and Ireland. teams with the acumen and appetite With a portfolio of over 180 companies, BGF to fulfl their potential and become the Laura joins BGF from Knight Corporate has year-on-year increased both the volume industry-leading names of tomorrow.” Finance, where she advised businesses of cash invested and the number of deals and entrepreneurs on a range of transactions completed since launching in 2011. www.businessgrowthfund.co.uk

Copthorne Hotel

The Copthorne Hotel London Gatwick and Copthorne Hotel Efngham - part of ‘Millennium Hotel & Resorts’ are pleased to announce two key appointments to their senior team.

Bharat Rai, previously General Manager at the Grange Tower Bridge Hotel, who has many years of experience in the London hotel market managing large operations with specifc focus on repositioning and refurbments. Bharat commented ‘I am honoured to join the hotel team and look forward to bringing on the changes and enhancements planned for both properties’. Park Lane, who equally has many year of am delighted to take on this role at such an experience in the London Hotel market most integral time for the properties’ Sarah Borges de Sousa, previously Director recently focusing on luxury repositioning of of Sales & Marketing at the London Marriott the Park Lane property. Sarah commented ‘I Millenniumhotels.com

Senior appointment at Rolf Berryman Consultancy as part of key growth plans

Brighton based recruitment businesses, including divisional has been the cornerstone to Rolf Berryman’s Recruitment start-ups and supporting the ongoing success and I’m thrilled to be part of their Consultancy Rolf development of large teams of Consultants. journey forward to achieve their ambitions” Berryman LLP has appointed Of her appointment, Emma said “Rolf Berryman Gareth Lautenberg, Partner at Rolf Berryman Emma Taylor as its has done an exceptional job of growing its said: “Emma’s proven track record across new Operations business from a one-man band to an award multiple sectors and team development was of Director as part of winning, niche consultancy specialising in the real interest to us. Upon meeting Emma, we knew their robust and Legal, E-Discovery, Construction and Finance we had the right person to drive us forward to ambitious growth sectors. Founded in 2009, they have enjoyed achieve our growth plans. Her ability to improve plans. continued success and are now ready to processes and identify growth areas will enable implement their signifcant growth plans, which us to achieve our £9million turnover target by the Emma is a highly experienced recruitment I have been brought in to support. end of 2020. We are excited to have secured such professional having previously spent over a well reputed and respected Recruiter, Manager a decade with Hays Specialist Recruitment, “Building strong, collaborative working and Leader and feel it helps to demonstrate our in a Senior Management role. Emma has relationships with clients and candidates ambition to the wider market” experience in the leadership and growth together with adopting a supportive and of multi-specialism Professional Services maturely managed environment for staf, www.rolfberryman.com the Source - Sep/Oct 2017 19 SUCCESS

Manor Royal BID

The BID has taken steps to Steve Sawyer, Executive Director of Manor at Crawley Borough Council, said: “This further improve the look and feel of the Royal BID is pleased to see the new service enhanced maintenance programme business district by appointing a new team introduced. He said: “Improving the standard of demonstrates the beneft of Manor Royal to signifcantly enhance the standards of maintenance ranked highly in our latest business Business District and Crawley Borough everyday maintenance in Crawley’s main survey. In response, we have created a new Council working together and ensures employment area. Having successfully action plan to get our business district looking that Manor Royal looks its best, continues brought investment to improve Manor as good as it can, enhancing the current level to entice businesses and provides a more Royal’s entranceways, signage and open of maintenance over and above those Crawley attractive working environment for the tens spaces, the BID team has also recognised Borough Council are routinely able to provide. of thousands of people who are employed a need to enhance the general upkeep of on the business district.” the area. “We’ve already invested in some big infrastructure improvements, but the little The work of the maintenance team will In the months ahead, the new maintenance things also matter and can have a big impact be regularly reported on the Manor Royal team, proudly wearing their new BID- on your impression of a place. When you website so that everyone can see and keep branded jackets, will be working across look good, you feel good and that goes for track of the positive impact they are making. Manor Royal in Crawley to spruce up the area. places too!” Their work will complement the work of the www.manorroyal.org new Business Rangers Service which will also Councillor Peter Smith, Cabinet member be launched shortly. for Planning and Economic Development

Business Pulse News

Business Pulse is pleased to announce that fnancial technology, those that implement Entrepreneurial Spark Powered by Natwest it recently won the Best Business Lending systems, and those who adopt new systems programme for about 18 months now. Platform as voted by the readers of Fintech and technology - which in turn enhances Nass adds immense value to the business Wealth & Finance magazine. customer experience. In addition, key relationships that he forms and works hard to categories include; Payment Innovation, ensure that connections made are followed “The Finance Monthly Fintech Awards Customer Experience, Data, Trading, Cyber up and come to fruition. He is an astute recognises the true innovators who help drive Security and Lending to name but a few. businessman who can spot opportunities on the Fintech sector forward and help make the how to help individuals and business. Nass sector what it is today. Each award accolade will be given based on has been a valuable mentor and supporter for the number of nominations received and our programme. The Fintech Awards acknowledge and reward research conducted by the Finance Monthly the individuals, frms, start-ups and banks who editorial team and judging panel.” Fiona Anderson, Fiona Anderson| are recognised as leaders and thought leaders Entrepreneur Development Manager | in their area of expertise. Award nominations “Nass has been working with some of Commercial and Private Banking, Natwest are open to those that devise and design new the Entrepreneurs who are part of the Bank plc 20 gatwickdiamondbusiness.com SUCCESS

DMH Stallard advises Change, Grow, Live

Brighton-based charity Change, Grow, Live (CGL) has been supported by law frm DMH Stallard during its acquisition of Lifeline Project as a “pre pack” deal on the appointment of administrators.

CGL is a social care and health charity with a turnover of £158m and staf of over 2,800 that supports people across the UK whose lives are afected by substance misuse and other issues.

DMH Stallard worked with CGL across all aspects of the acquisition, covering the sale agreement, property issues, business recovery, contracts and employee consultations.

David Biddle, Chief Executive at CGL, comments: “All the teams we’ve dealt with at DMH Stallard have provided exceptional service on this project. They’ve supported project given the need to complete such working with CGL’s management team us at both a strategic and practical level and a large and complex transaction within to help them secure a deal which is so continue to do so as we work through the a matter of four weeks. It required us to important not only to CGL but also to staf later stages of the arrangement.” quickly put together a multi-disciplinary at Lifeline and, crucially, the service users team and to work closely with CGL to they support.” Simon Bellm (pictured), Partner at DMH help them make difcult commercial Stallard, comments: “This was a challenging judgements. It’s been hugely rewarding www.dmhstallard.com RSM named most active M&A adviser in south east Connect the frst half of the year, a fall of 24 per cent on the 585 transactions recorded for the same period last year. with us on Manufacturing was the main industry involved in transactions (127 deals), followed by infocomms (122 deals) and professional Linkedin: services (103 transactions).

The fall in M&A deals in the region refected the national picture which saw deal volumes Gatwick decline by 14 per cent against the same period last year. Diamond Kirsty Sandwell, RSM’s head of corporate fnance in the south east said: ‘There has been a marked downturn in deal volumes across the south east refecting a general Business decline nationally. Deal levels across the region were at their lowest level since 2014, although volumes remained above the levels seen between 2009 and 2013. On a brighter note, the value of deals RSM has been named the most active M&A increased suggesting there is still a strong fnancial adviser in the south east in the frst desire to proceed with strategically half of 2017. important transactions.’

In total, RSM’s corporate fnance team has www.rsmuk.com helped to close 12 deals across the south east in the frst half, with the frm retaining its top spot in the region for the second year running.

The fgures, compiled by Experian, reveal that there were 446 M&A deals in the south east in the Source - Sep/Oct 2017 21 SUCCESS

Rose Media Group celebrates hat-trick of new client wins

Burgess Hill-based digital marketing The Scarecrow Group, an international agency Rose Media Group (RMG) has brand awareness campaign for the landed three new clients in as many prestigious Grandi Giardini Italiani months. The new work spans diferent (Great Italian Gardens) and PR, sectors and disciplines, in keeping with event management and social media the Group’s ambitious growth plans over marketing for Mid Sussex District the next 5 years. RMG was formed in Council’s Open 4 Business event in 2016, bringing together Aneela Rose PR, October 2017. founded in 2004, and Purple Rose Digital, founded in 2014. Aneela Rose, MD and founder of Rose Media Group, commented: “These Part of the success has been driven by wins are a fantastic representation the Burgess Hill digital agency owner of the diverse range of services we Aneela participation in Power Lifting ofer across multiple sectors. From where she has now qualifed for the GB education to technology and culture, Champs in November! these new projects allow us to do what we do best: come up with great Having undertaken a gruelling weight ideas and deliver brilliant results in a loss programme to meet the 52kg measured way whilst often having fun bodyweight class whilst increasing along the journey too!” her strength, this is a massive accomplishment for Aneela who only www.rosemediagroup.co.uk started competing last year.

Since adopting a growth mindset Aneela has seen huge achievements both personally and within her agency, which has resulted in very positive atmosphere within her team and client relationships.

The new projects include a lead generation campaign via LinkedIn for

Surrey Super Growth Awards 2017 – the fastest growing companies announced

The Surrey Super Construction Ltd, with an outstanding Third place was awarded to State Oil Ltd, Growth Awards took growth rate of 527%. The company has an independent importer and supplier of place on Thursday, 6 two decades of expertise in the design automotive and industrial fuels, with a July 2017 at Denbies and construction of commercial growth rate of 226%. Wine Estate in buildings, retail parks and distribution Dorking. Now in its centres. Marbank works across a variety Each of the Surrey Super Growth sponsors 2nd year, over 100 of sectors, with bespoke residential added their own congratulations to the people attended this prestigious breakfast properties, student accommodation and fnalists during the event. Andrew Hoad, event to fnd out which were the fastest- medium-rise hotels all featuring in its Partner, at asb law LLP explained: “asb growing private companies across the region. rapidly expanding portfolio. law is delighted to have the opportunity to congratulate the Surrey Super Growth Surrey Super Growth is a collaboration Marbank Construction Ltd was followed by fnalists. To be recognised as one of the between asb law, Lloyds Bank and RSM. It is runner-up blu-3 (UK), a civil engineering 60 fastest-growing private companies is a diferent from traditional business awards in and utility specialist, with a growth rate fantastic achievement. It was a pleasure to that the fnalists don’t apply to participate of 294%. Lee Lawrence, Preconstruction be part of the Awards breakfast and witness as the work is already done in their fnancial Director at blu-3 said: “I was honoured a room full of people exuding such positivity reports fled at Companies House. The to have been asked to accept this award regarding the future of their businesses.” turnover growth of companies that meet the on behalf of blu-3 and be given the Awards criteria is assessed over a three-year opportunity to meet so many successful The Surrey Super Growth Awards will accounting period to produce a fnalist list. business owners and their representatives. return in 2018. The growth that blu-3 has experienced Popular broadcaster, writer and business year-on-year is a real achievement and Contact [email protected] consultant, Simon Fanshawe OBE, to be a part of the company’s continued announced the Surrey Super Growth 2017 success and a member of Team blu-3 is a winner as Weybridge-based Marbank real privilege." 22 gatwickdiamondbusiness.com SUCCESS

McCrudden Training win Leadership Training contract with high profle mental health trust.

Sussex-based McCrudden Training has been awarded a contract by West London Mental Health NHS Trust to deliver a major leadership programme.

More than 100 of the trust’s clinical and non- clinical managers will undertake the ‘Lead by Example’ programme provided to 6 cohorts, which will be delivered over the course of one year by McCrudden Training which specialises in ‘brain-friendly’ learning.

As part of the programme, managers will be supported by McCrudden’s specialist trainers to research, plan and implement an improvement project with their teams.

“I’m delighted to have been awarded this contract by West London Mental they work with their teams to deliver their our priority to invest in the development of Health NHS Trust following completion improvement projects.” our staf and look forward to working with of the tender process. Making sure we McCrudden Training to empower managers make a diference is one of the most The programme will cover: change to use their knowledge and experience to important things for us and our leadership management; coaching conversations; implement improvements in their work programme is tailored to meet the needs performance management and feedback; areas,” says Ali Webster, Assistant Direction of the trust to make a positive diference to team building; and implementing continuous of Workforce. staf and patients,” says Managing Director change projects. Nicky McCrudden. If you’d like to fnd out more about “The ‘Lead by Example’ programme is McCrudden Training’s brain-friendly She adds: “Our trainers are specialists in their part of the Trust’s commitment to ensure training style, contact Kimberley Smith on subjects and how to teach with creativity and our managers have the skills they need to [email protected] or call passion. Managers on the ‘Lead by Example’ lead efectively and in doing so, provide 01293 230236. progrramme will have fve taught days and excellent patient care while at the same time self-directed study plus online support as increasing staf morale. We have made it

Search Consultancy prepares to celebrate its 30th anniversary with ambitious plans for growth

in May, recently announced a management staf, associates, clients and candidates, and buy out (MBO) which will see signifcant new attracting talented professionals to join the investment for the company across the six organisation. Refecting on three decades broad markets and 30 specialist industry in the recruitment business, CEO Grahame sectors it operates in. Caswell said:

It’s an exciting period of development “I’m most proud of the talented expert for the recruiter which started out as a consultants who work for us across all of small boutique agency in Glasgow in 1987. our ofces – their professionalism, attitude Additional ofces followed in Edinburgh and passion for the Search values has in 1988 and Dunfermline in 1990, but meant that we continually provide a great it wasn’t until the frst MBO in 2000 by service to everyone we work with. With current chief executive Grahame Caswell this in mind, we currently have capacity for that the recruitment frm began to grow 150 new people to join Search this year and The UK’s leading recruitment consultancy rapidly. The subsequent years saw 10 we will be looking immediately for skilled, is marking 30 years in business with plans new ofces resulting in UK wide coverage experienced and enthusiastic consultants to take on more than 150 consultants in the and numerous accolades, making Search to join our business.” coming months, adding to the current 650 a go to recruitment consultancy and an strong workforce which is spread across 13 employer of choice. Anyone interested in building a career with locations throughout the UK. Search Consultancy should visit The 30th anniversary will be marked across www.careersatsearch.co.uk The company, which won Recruitment the company with a series of celebratory Agency of the Year at the Recruiter Awards events and initiatives aimed at rewarding the Source - Sep/Oct 2017 23 SUCCESS

The People’s Pension enrols its 3 millionth member

The People’s Pension, the UK’s largest Trust also surpassing £3 million in grants B&CE can celebrate helping 3 million members private sector master trust pension scheme made to organisations helping construction save for their retirement through The and part of Crawley-based frm, B&CE, workers in need. People’s Pension and supporting countless today announces that it has enrolled its 3 construction workers in need through over £3 millionth member. News of the 3 millionth member milestone for million of grants made by our Charitable Trust. The People’s Pension comes as B&CE breaks Donning hard hats and picking up paintbrushes The People’s Pension started enrolling ground on a major renovation of Dormans, a to support Dormans’ hugely valuable work in members in October 2012 and since that community centre in , as part our local community seems a ftting way to time, has helped over 65,000 employers with of its activities to mark its 75th anniversary. celebrate these achievements. ” their pension obligations. It now manages almost £2.3 billion. With the help of local suppliers and some Dormans’ aim is to bring the community clients, B&CE will be fully refurbishing closer together by challenging stereotypes The People’s Pension reached one million Dormans’ facilities over the summer to of young people and encouraging them to members in September 2014 and two million create a bright and welcoming space in which be positive role models in the community. members just over a year and a half later in to run its activities and services for young This means running youth clubs and events April 2016. people in the Crawley area. ranging from gigs to cofee mornings, as well as many other great initiatives. Today’s announcement coincides with B&CE Patrick Heath-Lay, Chief Executive Ofcer of celebrating its 75th year and its Charitable B&CE said: “I am delighted that in our 75th year, www.thepeoplespension.co.uk

The Gatwick School ‘Takes Of’ following its frst Ofsted Inspection

The Gatwick School in Crawley, an all- Executive Headteacher, Paul Reilly and the through school for children aged 4-16 and new Head of School, Mark Roessler were operated by Aurora, one of the country’s both singled out for praise for “working highest performing Multi Academy Trusts, efectively” together which has led to is celebrating after receiving a judgement of “increased rigour and accountability at all Good in all areas in its frst Ofsted inspection. levels that is helping standards to rise”. Mr Reilly said “I am extremely proud to be the Inspectors praised school leaders for Executive Head here. This report clearly establishing “a unique sense of family across shows how an all-through school can lead this all-through school”. They also said that to happy children, who feel safe, valued and “pupils, parents and staf are proud to be protected and who are achieving well”. that Aurora is able to provide efective members of the school community” and that leadership of schools at both primary and “older and younger pupils exist harmoniously The Ofsted team said that Aurora secondary levels.” alongside each other”. Academies Trust’s “frequent and detailed reviews help leaders to maintain their CEO Tim McCarthy concluded “These are Tim McCarthy, CEO of Aurora Academies focus on continual improvement” and exciting times for The Gatwick School. The Trust, said “We are absolutely delighted that that Aurora “provides helpful access to education provided is now ofcially good, Ofsted has validated the high standard of high quality support and training for staf parents and pupils are very happy with the education being provided at The Gatwick across the school”. Tony Blaker, Chair of the school, our numbers are rising sharply and we School. We have been on an incredible Aurora Trust Board said “I am proud that will soon have the next phase of state of the journey since we opened in 2014 and I would The Gatwick School has benefted from art classroom spaces completed. For us it is like to thank all of the parents who have put being part of the wider network of Aurora’s always onwards and upwards!” their faith in us by sending their wonderful schools. Ofsted has clearly recognised children to our school”. that fact and this report demonstrates www.gatwickschool.org.uk 24 gatwickdiamondbusiness.com SUCCESS

Driver Hire Gatwick

It has been a busy start to the fnancial year for all of us at Driver Hire Gatwick. We have another new starter! We brought in Logan on a temporary contact to help with the growth of the business and he has impressed so much he has now become a permanent member of the team! This brings the team up to fve which has defnitely helped with the increased workload from our recent growth. We have recorded three record months in a row and are set to continue this trend for the rest of the year.

We are all still on a high from our win at the Gatwick Diamond Business Awards. We won the award for Customer Delight and the trophy is sitting proudly in our cabinet. The award meant a lot to us as delivering a high level of customer service is our selling point and the focus of everything we do. All our clients are diferent so meeting their needs can be challenging but very rewarding!

The summer season is now in full swing with plenty of holidays to cover. Christmas planning has also started… its only 3 months away after all! We want to thank our clients again for their continued support and our drivers for their hard work. www.driverhire.co.uk/gatwick

Strood Copy launches two new workshops

This month, award winning copywriter Lucy can book online at Eventbrite: https://www. Pitts of Strood Copy launched two business eventbrite.co.uk/e/professional-write-for- workshops, Write for your Business and business-workshop-tickets-35815055796 Pitch Perfect Presentations. The purpose of and https://www.eventbrite.co.uk/e/pitch- both is to help and inspire you and your team perfect-presentations-tickets-36653560787 to communicate better, whether that’s by improving your written marketing material and content, your internal comms or your public speaking. Follow Both workshops are interactive, combining practical exercises and theory, with takeaway @gdbevents templates and guidelines as well as follow up support. They cover the basics of good writing or public speaking but also focus for the best in on the particular problems of any of the attendees. They also include some techniques for incorporating humour, persuasion and networking storytelling into your material. in the diamond “These workshops bring together the best of everything I’ve learnt over the last 30 years as a barrister, copywriter and public speaker. They’re fun and inspiring whilst also being highly informative. Attendees will leave with lots of ideas, a renewed sense of confdence and enthusiasm and a number of templates and checklists to refer back to.” explained Lucy.

The day long workshops are suitable for up to 10 people and are held at your premises. You the Source - Sep/Oct 2017 25 MOTORS

Range Rover Velar

I often feel very blessed to have this job as I get road & it seemed like it drove under the bonnet Most of the controls are run from the to lead a great team in an organisation that is only to reappear next to the driver’s door. touchscreens across the dash while the growing, that makes a diference and can have manual controls fall easily to hand. The one a direct and positive impact on other people. It is a big car, but then it is a Range Rover, and criticism I do have is the sound the indicators it does feel like you can go anywhere. Driving make, but that’s it. And I also get to drive nice cars like this one – across the Sussex countryside at the weekend I the Range Rover Velar. know that if I wanted to, I could go embark on the How much power? Enough. How fast? Fast whole Sound of Music experience (“Climb every enough? MPG? Over 35. How much space? The Velar sits roughly in the middle of the mountain, Ford every stream” ... not DoRaMi). More than enough? Land Rover/Range Rover range and provides the sort of look, comfort and experience However, with the beautiful bodywork and If you are in the market for this type of car, that, sadly, I probably won’t ever justify to my those wheels I can’t see many owners going then I urge you to try the Velar. To fnd out wife. It really is a nice place to be. too far of the road. As with all 4x4s there more and book a test drive, contact Mike are many settings available to cope with any Harris at Harwoods on 01293 228278 or The ride height and commanding position terrain. The ‘Sand’ setting gives a major clue as [email protected] allow for great visibility on the road; although I to the main market for this car and it really does did let a small Mazda convertible out of a side look ready for Dubai, but in an understated way.

A new era of Volkswagen design

The new Arteon is eye-catching from any angle, with its elongated contours and low, aerodynamic silhouette. The wrap-around bonnet and frameless side windows exude quality and elegance, refecting the style of a classic fastback saloon, beautifully complemented by the striking rear design.

The R-Line ofers exclusive styling that creates a sportier feel to the exterior, including uniquely styled bumpers, 19 inch ‘Montevideo Black’ alloys, unique ‘C’ signature ‘Gloss Black’ front air intakes, chrome detailing and the characteristic ‘R-Line’ logo in the radiator grille and below the bonnet line on the front wings. chrome efect top and matt black lower door Business lease rates start at £299 and mirrors, 18 inch ‘Muscat Black’ alloy wheels, you can try the new Arteon at Motorline The sleek bodyline of the new Arteon stylish dual LED headlights with separate Volkswagen Gatwick - http://www. Elegance is fowing, dynamic and inviting. LED daytime running lights and stylish volkswagen.co.uk/new/arteon/home Every detail is expressive and precise, such ‘Elegance’ badging on the side panels. as the continuous chrome trim on the lower Contact Phil Ashford on 01293 655556, phil. bodywork, radiator grille louvres, headlights It’s a fne looking car & good to see Coupe [email protected] and side window surrounds, with matt- styling with 4 door practicality 26 gatwickdiamondbusiness.com CSR

Pulses Race’ at corporate networking day raising thousands for Sussex children’s charity!

Sussex-based Business Management Virginia Lewis-Jones, Dame Vera Lynn’s “What a fantastic day and a very big thank Consultancy, Business Pulse, raised an daughter and Vice-President of the Charity you to Nass Elaheebocus for holding the incredible £3,701 for Dame Vera Lynn also spoke to guests about DVLCC’s work event in aid of our Charity and raising Children’s Charity (DVLCC) at their and the importance of the early intervention so much money. We would also like to corporate networking day earlier this month. service that it ofers to families. Mark thank everyone who attended for all their They were presented with a cheque for Hunnisett, whose daughter Abbie attended generosity and support and Lingfeld Park for £3,000 on the night and this was increased to Dame Vera Lynn Children’s Charity, was hosting the event.” £3,701 from the proceeds of an auction and then invited to the stage to speak about the bucket collection. diference the Charity made to their lives and Dame Vera Lynn Children’s Charity has how Abbie was taught to do things that they helped more than 500 families across the Held in the Pavilion Suite at the glorious never thought possible - her determination South East. It receives no statutory funding Lingfeld Park Racecourse on 22nd June, the and hard work resulted in Abbie being and relies entirely on the community to raise event was organised by Business Pulse’s chosen to represent Great Britain in the the funds needed to be able to ofer this vital founder Nass Elaheebocus, a long term London 2012 Paralympic Games in the Club early intervention service to families. supporter of DVLCC which supports young Throwing event and she will be taking part in children with cerebral palsy and other motor the forthcoming World Championships this For more information about its services call learning disabilities. Throughout the day Summer in London. 01444 473274, email [email protected] or guests enjoyed a three course dinner and visit www.dvlcc.org.uk. Early intervention evening of racing with a rafe and auction Pilar Cloud, Executive Manager of the sessions are held on Mondays and Fridays raising funds for the Charity. Charity, said: alongside monthly cofee mornings and talks.

Macro 4’s ManCrawl for MDNA

weekend of 24th-25th June. The team of Named the ManCrawl to incorporate both fve Macro 4 colleagues (four cyclists and a Manchester and Crawley into the name, you support van driver) completed an impressive can imagine the hilarity on social media! The 265 miles over the two days. team tracked their journey over the weekend enabling donors to see the action as it The ManCrawl was in aid of MNDA, the happened, from loading their bikes into the van, Motor Neurone Disease Association, which to enjoying a toast at their welcome party in the is a charity close to our hearts here at Macro grounds of Macro 4’s Orangery headquarters. 4. The team set themselves a target of £2,500 and, with generous donations, the The ManCrawl was a great way to raise funds total sum raised is an impressive £2,591.47, for a meaningful cause, and the donations reaching £3,114.09 when gift aid is included. were greatly appreciated both by the team This was a combination of generous and the families of those afected by MND. Macro 4’s ManCrawl was an epic cycling donations from Macro 4 employees and We’re excited to see what challenge the challenge from Macro 4’s Manchester ofce, friends of the ManCrawl team, and internally team come up with for next year! to our UK headquarters in Crawley on the held rafes and bake sales. www.macro4.com the Source - Sep/Oct 2017 27 CSR

RPD raises £500 in Charity Car Wash & Bake Sale and gets set to embark on a 109 mile Charity Walk in aid of The Springboard Project

Richard Place Dobson, Crawley based Chartered Accountants and Business Advisors, hosted a Charity Car Wash and Bake Sale on the 13th of July to raise funds for The Springboard Project.

The day saw the RPD team baking up a storm and rolling up their sleeves to wash over 30 cars. All the hard work paid of with the team successfully raising £470.

Chosen as Richard Place Dobson’s Charity of the Year, The Springboard Project are a local community-based charity providing leisure and play opportunities for families with young children, including those with additional needs. The charity supports more than 300 young people a year, with each centre costing £167 a day to run. Project’s centre in Horsham on the Saturday If you would like to support RPD’s The Firm is committed to raising £3,000 evening for a celebratory BBQ. fundraising, you could join in part of the walk! throughout the course of the year through Alternatively an online sponsorship page can various fundraising events. Matthew Tyson, Director at Richard Place be found at https://www.justgiving.com/ Dobson, said: “The car-wash was a fantastic fundraising/richard-place-dobson. On the 14th September, RPD team members day helping to support a very worthwhile will be embarking on a 109 mile sponsored cause. The weather was kind to us and we For further information on the services that walk, 109 being the number of years since even got to fx somebody’s fat tyre in the Richard Place Dobson can ofer you, please the Firm was established. The event will see process! Our team are now looking forward contact Matthew Tyson on 01293 521191. two teams each walk 54.5 miles of the North to our next fundraiser which involves and South Downs over the course of three walking 109 miles over 3 days – all volunteer days, both ending up at The Springboard participants are welcome!”

VEGA Europe and Avtura Ltd showcasing the new digital content LG Cooler

The Dame Vera Lynn innovative provider of software management centre to run videos of our service and Children’s Charity solutions and consultancy for ground advertise our events to families and visitors (DVLCC) were handling operations, we attended the VEGA to our Centre. Our families have been thrilled to receive event as it ofered us the opportunity to see putting the cooler to good use already to a call from VEGA the LG technology displayed in one place and store snacks and drinks for their children Europe to advise get to talk to the R&D and Product team.” whilst in session.” that they were the benefciary of an LG Meeking continued “When we heard Denise Green, Marketing Manager at Transparent Fridge we had been selected to have the VEGA Europe said “VEGA had participated for their specialist LG transparent fridge, I immediately in the A2B (Arundel to Brighton) walk in children’s centre in thought of placing it into the Dame Vera 2016 for DVLCC, and have committed to Cuckfeld, Sussex, donated by another local Lynn Children’s Charity centre, an early supporting the charity for the next year – as company, Avtura Ltd. intervention service to children under well as entering another team for the 2017 the age of 5 with cerebral palsy and other walk. What a coincidence that Chris also VEGA Europe, an Audio-visual and Video motor learning difculties. DVLCC aims supported the charity and wanted to donate Communications Systems Integrator based to give children a place where they can the fridge to them. It has turned out to be a in Crawley, West Sussex ran a Technology learn and thrive in a warm, supportive fantastic partnership between us all.” event at LG Electronics UK ofces in setting that understands their unique Weybridge, showcasing technologies journey. This is not unlike Avtura; we are “We are extremely grateful to have the available for businesses and retail outlets. a niche business that provides a unique support of both VEGA Europe and Avtura The fortunate attendees were surprised service built on a clear understanding and Ltd” Cloud added, “and we look forward to to learn that there was an opportunity for knowledge of the aviation sector.” our continued relationship which has brought a transparent cooler, as a thank you for a new dynamism to our Charity.” attending the event. The LG Cooler plays digital content through its transparent mode on the door front. www.dvlcc.org.uk Christopher Meeking, CEO from Avtura Pilar Cloud, Executive Manager of DVLCC www.avtura.com Limited commented. “As an established and said “The fridge will be a great asset to the www.vega-global.eu 28 gatwickdiamondbusiness.com CSR

Magical transformation at the Springboard Project by Assurity Consulting!

On Monday 17th July 2017 and, with a plan in place, a group of seven volunteers from Assurity Consulting worked tirelessly throughout the day gardening and painting artwork onto the outside walls. At the end of the day the garden and play areas looked perfectly tamed and tidy with their maze wonderfully shaped, after some persistent hedge trimming! The fnished artwork looked amazing, it was bold and colourful and made a great change to the original murals.

Vickie Harvey, Service Delivery Manager at Springboard, was thrilled with the outcome, she commented, “I just wanted to say a MASSIVE thank you to all the Assurity Consulting team. The changes you have made to our centre are amazing and it means so much to have your support. I am Assurity Consulting, an independent anticipated event is the annual volunteer very thankful that Assurity Consulting pick workplace compliance consultancy based day where, each year, a group of volunteers our charity every year for a volunteering in Horsham, held a volunteer day at The tidy their garden and outside areas, as day, especially as the artwork and much Springboard Project on Monday 17th July well as design and paint artwork inside or needed garden tidy ups are such a great 2017. The Springboard Project is a community outside the centre. standard. From everyone at Springboard based charity that provides inclusive play and thanks again and we hope to see you at our leisure opportunities for families with young When the children visit Springboard 25th celebration.” children and fun short breaks for children and House they absolutely love their outdoor teenagers with disabilities. space and garden. Back in 2007 Assurity After yet another thoroughly enjoyable and Consulting created a ‘Springboard Junction’ successful day, Assurity Consulting look Assurity Consulting have always had mural on the garden walls near the railway forward to 2018 and their next challenge at a strong ethos in their corporate play area. 10 years later it was long overdue this amazing charity! responsibility and they support a number a refresh! The children are obsessed with of local charities. The Springboard Project Harry Potter and the charity had a dream to [email protected] is their longest standing charity partner transform the outside area into the magical 01403 269375 with an 11 year relationship. The most platform 9 and ¾. www.assurityconsulting.co.uk

Game changing cancer treatments

1 in 2 people will develop cancer at some clinical trials and projects. Everyday, our point in their lifetime but our fght against scientists are developing new drugs and this disease is at a turning point. More people treatments that will improve survival rates in the UK are surviving than ever before. And – and they are getting these breakthroughs that’s down to one thing: money, funding in labs to the patients who need them faster ground-breaking research. than ever before.

Stand Up To Cancer is Cancer Research UK’s We’re talking about everything from tricking annual fundraising campaign in partnership tumours into pickling themselves from the with Channel 4. Led by the brightest stars inside with formaldehyde, to gamma rays in entertainment, Stand Up To Cancer is that zap cancer from thousands of angles! galvanising the UK into action and bringing In short, the money we raise helps super- forward the day that we beat cancer. smart scientists work with fearless patients on clinical trials to generate game-changing And we want all of you to join us this year and cancer tests & treatments that will save lives, do something to Stand Up To Cancer! Why sooner rather than later. not get orangie-ifed and wear orange or dye your hair? Bake sales are always popular but More than £38 million has been raised in the UK for Stand Up For Cancer turn up the heat and to date and over 40 trials have been funded, do something daring in the kitchen – Chilli in involving more than 9,000 cancer patients. your cupcakes anyone? Or take a box of our wrist bands and pin badges for your ofce? Do your bit this October and Stand Up To Cancer with us. For more information and Whatever you do, 100% of the money raised get involved contact sharon.baldwin@ for Stand Up To Cancer funds cutting-edge cancer.org.uk the Source - Sep/Oct 2017 29 GDB

Seminars

29th September 2017 How to Make Your Networking Work! Presenter: Stefan Thomas Amadeus Computer Supplies LTD Mail International LTD www.amstat.co.uk www.mailint.com After ten years and over 1000 networking 01825 723217 01444 871111 events, Stefan has spotted the three key Archival Storage & Ofce Stationary Mailing Services reasons why many networkers aren't making enough sales, and knows what they could do diferently. Brighton Catering Suppliers LTD Mundays LLP www.bcs.direct www.mundays.co.uk In a fast paced seminar, packed with ideas 01273 358535 01932 590500 and insights, Stefan will challenge your Catering Design, ft & supplies Law Firm views on how networking works, and leave you with hints, tips and strategies Cancer Research Ofce Angels which will make a massive diference to www.cancerresearchuk.org www.ofce-angels.com your networking success, quickly. Charity 01293 539000 Stefan Thomas is the author of Business Recruitment Networking for Dummies and Instant Compliance Advisory LTD T/A Chapter Networking, both Amazon bestsellers. Three Consulting Rolf Berryman Recruitment Consultancy He speaks on networking all over the www.c3c.co.uk www.rolfberryman.com UK and is quoted in The Telegraph, The 0330 004 0020 01273 900733 Guardian and The Hufngton Post. Business Consultancy Recruitment

Francis Pearce Partnership T/A Leslie Keats Slim Maintenance 27th October 2017 www.leslie-keats.co.uk www.slimmaintenance.co.uk 01273 862237 01293 277489 Start, Grow, Exit Quantity Surveyors Property Maintenance Presenters: Lou Williams, Business Growth Services Gatwick Footgolf Split Image Manager of G by Grant Thorton and www.gatwickfootgolf.com www.splitimage.co.uk Keith Pordum, Managing Director of Hot 01293 884430 01293 408408 Food Vending Team Building Photography An interactive and practical journey through the lifecycle of your business Macro4 Wildwood PR with Lou Williams from G by Grant www.macro4.com www.wildwoodpr.com Thornton and Keith Pordum, Managing 01293 872000 01293 851115 Director of Hot Food Vending. Software Public Relations This insightful and thought provoking session will review the challenges and opportunities for a real business from Referral thanks start to exit. Attendees will walk away Stay up with a better understanding of common to date! • St Catherine’s Hospice & Gatwick issues that they may encounter on Airport for Cancer Research their growth journey and possible options of where to go for support. Follow us on Twitter: • Ten2Two for Strawberry Event @gdbevents Company To book on either or both seminars • BM Advisory for Francis Pearce please email: Follow us on Instagram: Partnership T/A Leslie Keats [email protected] @gatwickdiamondbusiness

Connect with us on Linkedin: gatwick diamond business

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Forthcoming events Booking Information From 1st October, please note that Thursday 7th September 2017 Friday 20th October 2017 we will be using www.Eventbrite.com to manage our bookings and all event Pastries and Networking Express Lunch Networking payments. This should speed up the The Hawth, Crawley Crowne Plaza Felbridge Hotel booking process for you and allow 8.30am – 10am 12.00pm – 2.00pm you to book events online; something Free for members £22 plus VAT for members requested in our most recent Survey. £32 plus VAT for non-members We will still be publishing the Events Tuesday 12th September 2017 programme online and sending reminders, Flight & Networking Lunch Friday 27th October 2017 but Eventbrite is an efcient and efective October Members Meeting way to manage event bookings British Airways i360, Brighton 12pm – 2:30pm Hosted by Sandman Signature Hotel Bringing Guests £35 plus VAT for members 11.00am Educational Seminar: Start, Grow, Exit £45 plus VAT for non-members 12.00pm – 2.30pm Members Meeting If you know of someone who would like Free for members to attend a members meeting, please £25 plus VAT for non-members Thursday 14th September 2017 do check with the ofce frst. Guests are welcome to attend one meeting to see 'What’s The Point?' how membership can work for them, Basepoint Business Centre, Crawley but places are limited and we do have to 5:15pm – 6.30pm Previous Meetings turn some away. The fee for a guest is Free for members and non- members & Events: £25+VAT.

Friday 22nd September 2017 July/August Get in Touch Networking at Ease The past two month’s meetings were: Hilton Hotel, London Gatwick t: 01293 440088 Elevenses and Networking hosted by 12pm – 2:30pm www.gatwickdiamondbusiness.com Kreston Reeves Horsham £35 plus VAT for members www.krestonreeves.com Gatwick Diamond Business £45 plus VAT for non-members 14 Basepoint, Metcalf Way Express Lunch Networking hosted by Crawley RH11 7XX Friday 29th September 2017 Holiday Inn, Gatwick Worth www.higatwickworth.co.uk September Members Meeting Stay up to date with gdb Afternoon Tea hosted by South Follow Us on Twitter Co-hosted by Canon UK and Reigate & Lodge Hotel Banstead Borough Council twitter.com/gdbevents www.exclusive.co.uk/south-lodge 11.00am Educational Seminar: How to Make Your Networking Work! July Members Meeting hosted by 12.00pm – 2.30pm Members Meeting Free for members www.sussex.ac.uk Magazine Disclaimer £25 plus VAT for non-members Elevenses and Networking hosted by All rights reserved. The views expressed in this publication are not Friday 6th October 2017 Reigate and Banstead Borough Council www.reigate-banstead.gov.uk necessarily those of the publisher. Afternoon Cream-Tea Networking at Ease hosted by The publisher cannot accept Holiday Inn, London Gatwick Worth Hotel Sandman Signature Hotel responsibility for any errors or 2.30pm – 4.30pm www.sandmansignature.co.uk/fnd- omissions relating to advertising or £18 plus VAT for members hotels/gatwick editorial provided by other agencies or £22 plus VAT for non-members parties. No part of this publication may August Members Meeting hosted by be reproduced without prior written Monday 9th October 2017 consent from the publisher. www.ardingly.com GDPR Seminar No responsibility is accepted for Summer Bufet and Wine hosted by unsolicited materials or for the return Implications on business: 5 things you need Bolney Wine Estate of these materials while in transit. to know www.bolneywineestate.com Canon UK The Source is published by Gatwick 10:30am-12pm All of these events were very well Diamond Business Free for members attended and presented great Editor: Jeremy Taylor opportunities for members and Basepoint, Crawley, RH11 7XX others to gain new contacts. the Source - Sep/Oct 2017 31 Get your brand ready for 2018.

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