2000 Annual Report

Summary

Highlights 5

Message from the President 6

FINANCIAL GROUP 9 • Caja Laboral 11 • Lagun-Aro 13 • Seguros Lagun-Aro 14

INDUSTRIAL GROUP 15 • Automotive 18 • Components 19 • Construction 20 • Industrial Equipment 21 • Household Goods 22 • Engineering and Capital Goods 23 • Machine Tools 24

DISTRIBUTION 25 • Eroski 28 • Erkop 30

RESEARCH, TRAINING AND EDUCATION 31 • Research Centres 32 • Training and Education Centres 34

Financial Statements and Trading Account 37

Estructura Organizativa 42

Organisational Structure 42

Social and Management Bodies 45

3

List of MCC Companies Highlights

In millions of pesetas In millions of euros 1998 1999 2000

Total Sales 889,760 1,043,893 1,175,548 5,348 6,274 7,065

International Sales 238,647 272,885 323,544 1,434 1,640 1,945

Assets Under Administration* 949,769 1,058,922 1,171,429 5,708 6,364 7,040

Equity** 288,220 334,232 381,814 1,732 2,009 2,295

Investment 70,763 86,838 122,836 425 522 738

Results 68,907 76,479 67,371 414 460 405

* Caja Laboral ** Excluding Lagun-Aro’s Net Woorth

Workforce

42,129 1998 46,861 1999 53,377 2000

5 he year as a whole followed the T path laid out, once again demon- strating the validity of a part i c i p a t i v e model based on the ability of people to manage themselves, creating and man- aging competitive companies capable of satisfying the aspirations of their cus- tomers and contributing to the develop- ment of society.

As the year coincided with the end of a strategic cycle and the start of a new one, many hours were spent on reflec- Antonio Cancelo tion in an attempt to unravel the elements President of the General Council Presidente del Consejo General that are going to shape the future, and establish the positions required for each business and the Corporation as a w h o l e .

The overall result of the reflection process is very promising; pointing towards qualitative and quantitative objectives that will make the Corporation in 2004 a dynamic, cre- ative, international, competitive group with a high level of investment and job c r e a t i o n .

6 As part of our strategic planning, mention should be made of the technological focus which, based on our Corporate Value of Innovation, has been developed into an integrated system with four core elements: the Science and Technology Plan, Mondragón Unibert s i t a t e a , Business Technological Centres and the Garaia Innovation Project.

Companies, Technological Centres and the University, with their specific co-ordinated plans and working together as a team, constitute a think-tank capable of generating significant improvements in the products and services on off e r.

The promotion of new activities has been significant this year. Twenty-three new projects have been started up, with practically fifty percent located in our region and fifty percent a b r o a d .

This boost in business promotion, the renovation of existing plants and the creation of new sales outlets in the retail sector have required a high level of investment. Once again new records were set, with more than 720 million euros of investment.

This investment has been funded by the generation of internal resources, the 90% capitalisation of which is the best funding source, and by means of specific instruments of a corporate nature: MCC Inversiones, MCC Desarrollo and MCC Desarrollo Navarra.

New projects and investment inevitably should lead to job creation, and has done so significantly by adding six thousand new jobs. This gives the Corporation a workforce of more than fifty three thousand people at the end of the year.

2000 was then a good year, not just in terms of perf o rmance but also because the bases have been established for the building of a promising future.

7

FINANCIAL GROUP

9 Financial Group

he most outstanding fac- account that can only be operat- D e v e l o p m e n t . The turnover of T tors in the financial area ed via the Internet. Mention this Group increased significant- in 2000 were the toughening of should also be made of the ly in 2000 with assets under m o n e t a ry policy in the United increase in the electronic bank- administration recording an States and Europe, where the ing services offered, with the 11% increase and bank invest- i n f l a t i o n a ry trends have led to number of clients using this ser- ment an 18% increase. The con- rises in interest rates, a slippage vice having doubled over the siderable profitability obtained in the parity of the euro with the y e a r, and the automation of pay- helped to reinforce the sound- d o l l a r, which fortunately was ments and collections carried ness of the net worth of the insti- p a rtially corrected during the out by the bank’s clients using tution, taking Caja Laboral’s final months of the year, and the electronic files. equity to 845 million euros, a considerable fall recorded by 12% increase and Lagun-Aro’s the main stock market indexes in P ro f i t a b i l i t y. In banking, the assets to 2,250 million euros, the world. gross earnings margin was also a 12% increase. increased by 13% and the effi- As far as MCC’s Financial ciency ratio was improved to In 2000, 13 new bank branches Group is concerned, its perf o r- 40.1%, which means that were opened, most of them in mance last year continued to be administration costs were well the autonomous community of good. However, it could not contained in relation to the ordi- Castilla-León. This took the total elude the worse perf o rmance of n a ry margin obtained. Mention number of branches to 274. This the stock market, a fact that should also be made of how physical expansion was also mainly affected the profitability L a g u n - A r o ’s investment port f o l i o complemented by the growing of the investment portfolio of the was managed, as in spite of the use of alternative channels like social welfare area, which, poor perf o rmance of the stock telephone- and Intern e t - b a n k i n g . although it perf o rmed well, it markets, an average return of As far as Lagun-Aro is con- did not do so as brilliantly as in 8.2% was achieved, which is c e rned, the increase of 1,590 in previous years. well above the standard market the number of members stands rates. out, as it was the second largest In 2000, compliance with the increase in the last ten years. Basic Corporate Objectives on I n t e r n a t i o n a l i s a t i o n . C a j a the part of MCC’s Financial Laboral is the only company in Social Concerns. In 2000, the Group can be summarised as this Group that carries out activ- third people-satisfaction surv e y f o l l o w s : ities on the international stage, was carried out, with improve- backed by an extensive network ments recorded in several areas Customer Satisfaction. I n of foreign correspondent banks. and new aspects requiring the area of quality, work contin- improvement plans identified in ued on continuous improvement, In 2000 there was a 20% others. with Caja Laboral obtaining the increase in the volume of com- Silver Q awarded by the Basque mercial operations abroad. It should also be highlighted that Foundation for Quality 67% of this business was with 40 Collaboration Agreements (Euskalit), after having achieved co-operative enterprises and the were maintained in force with more than 400 points in the remaining 33% with other busi- institutions, with new ones signed EFQM assessment, carried out ness clients. During the year the with the Basque Government, the by external auditors. network of foreign correspon- G o v e rnment of Navarra, the dent banks was reinforced, Basque regional councils, the In the commercial area, the extending it to new geographi- ICO and the Elkargi and Oinarri launch of the Super Net account cal areas, and taking the total to reciprocal guarantee funds stands out. This is a high yield more than 950. among others during the year.

10 Training during the year was and Promotion Fund were ear- p a rt. The positive perf o rm a n c e mainly aimed at improving the marked for co-operative training of the Employment Aid benefit technical level of staff, promo- and promotion, as well as should be also be stressed, tion courses and help for com- research, and cultural and which enabled a reserve fund p l e m e n t a ry courses. 89% of health-care activities totalling 28.8 million euros to be staff participated in some kind set up for the future.
of training activity. Among the aspects relating to Lagun Aro, the setting up of the Juan María Otaegui It should also be highlighted that Risk Prevention Service should MCC Vice-president over the year, 9.10 million euros be highlighted, with more than Chief Executive - Financial Group from Caja Laboral’s Education one hundred companies taking

CAJA L ABOR AL Equity continued to grow, Sdad. C oop. de C rédito boosted by the profitability obtained and the demanding aja Laboral is a credit policy of capitalisation of prof- institution that from the its, taking the final figure to C 845 million euros. In accor- start has been the driving force behind the development of the dance with Bank of Spain regu- co-operative enterprises, con- lations, the institution’s capital tributing to their financing and adequacy ratio was 17.2%, the promotion of new activities easily doubling the minimum and playing a key role in the requirement of 8%. shaping of what is today Mon- dragón Corporación Cooperati- As far as lending business was va. c o n c e rned, net bank investment increased by 18.1% over the 2000 was a satisfactory year for y e a r, taking the balance of this Caja Laboral, with leadership Caja Laboral, Vitoria. heading to 4,349 million euros. consolidated in terms of efficien- The most active type of loan is cy and profitability, backed by a euros at the end of the year, with still the mortgage loan, with an high level of solvency, among the a notable increase over the year increase of 464 million euros. most demanding in the sector. of 10.6%. The trends in savings M o rtgage loans now account for noted last year were confirm e d , 70% of all loans to the private Total assets on the balance sheet with greater increases in tradi- s e c t o r. accounted for 7,477 million tional savings schemes to the e u r o s at the end of 2000, which detriment of unit trusts. More- Gross investment of the securities is an increase of 24.7% com- o v e r, the launch of the Super portfolio, consisting of fixed and pared to 1999. Net Account, a high yield variable income securities, as account that can only be operat- well as holdings in group compa- Customer assets under adminis- ed via the Internet, accelerated nies, rose to 1,427 million euros, tration totalled 7,040 million this trend. a relative increase of 23%.

11 For its part, investment in cash, In this regard, it should be high- In 2000, Aroleasing signed new banks and credit institutions, the lighted that the profitability contracts to the value of 113 mil- balance of which includes the achieved by Caja Laboral on its lion e u r o s, which represents an cash and central bank figures as average total assets was 1.92% increase of 16% over the 1999 well as the net position with cred- in 2000, a “ratio” that compares figure. Of all the investment it institutions, increased signifi- v e ry favourably with that made, 62% was in the Basque cantly to account for a balance of obtained by other Savings Banks. Country, channelled through the 976 million e u r o s at the end of branches of Caja Laboral. the year. Caja Laboral’s soundness is a reflection of this efficiency, as Loan investment at the end of the In terms of the profitability recognised by “The Banker” year totalled 229 million e u r o s, obtained in 2000, the favourable magazine published by the with an increase of 20% over the performance of the gross earn- Financial Times Group, which year and the doubtful debt ratio ings margin, with a 13% puts only two Spanish banks at 1.1%, an improvement of 38% increase, was the most outstand- among the one hundred most sol- compared to the percentage ing feature. This was due to the vent banking institutions in the recorded in 1999, and bad debt improvement in net income deriv- world, with Caja Laboral in 97th cover at 188%.
ing from traditional business with position. clients. Therefore, in spite of the fact that transfers for the provi- Finally, a mention should be giv- sion of bad debts increased due en to Aroleasing, a company to the transfers made to the Sta- specialising in financial leasing, tistical Cover Fund required by which has belonged 100% to the Bank of Spain, this means Caja Laboral since 1996. that profit before tax came to 132 million e u r o s, which was 8.1% higher than in 1999.

Assets under Administrations Net bank Investment E q u i t y In millions of pesetas In millions of pesetas In millions of pesetas In millions of euros In millions of euros In millions of euros 1,171,429 723,624 140,639 1,058,922 7,040 4,349 845 125,453 949,769 6,364 612,620 754 5,708 3,682 111,289 513,172 669 3,084

19 9 8 19 9 9 20 0 0 19 9 8 19 9 9 20 0 0 19 9 8 19 9 9 20 0 0

12 LAGUN-ARO It was the first year, with Statutes Provident Society and Pension Fund Net Wo rt h and Regulations being drawn up, In millions of pesetas In millions of euros information provided and deci- 374,445 he members of Lagun Aro 333,303 2,250 sions taken. However, all the T are members of co-opera- 2,003 efforts were rewarded with 100 286,412 tives, mainly forming part of 1,721 companies signing up for the this Mondragón Corporación Coop- service and a great deal of sup- erativa. It is Lagun-Aro’s task to port from those responsible for provide social welfare cover for the prevention of occupational these members and their families, hazards in the companies. at a similar level to the cover pro- vided by the state system. 19 9 8 19 9 9 20 0 0 Finally, it is worth mentioning that the Company Medicine Service At 31 December 2000, Lagun- carried out 3,414 medical exam- Aro EPSV had 24,255 members, inations, 27,254 analyses and The benefits for Retirement, Wid- this figure being an increase of 1,099 analytical controls for owhood and Invalidity, which 1,590 people since 1999, the Occupational Hazards.
have to be guaranteed for long highest figure in the history of periods of time and for a large Lagun-Aro. 46% of the new mem- number of members, are bers correspond to the new financed by reserves to guaran- modes of contribution for Limited tee the corresponding pensions. Duration and Special Quota This enabled 39.4 million e u r o s members. in pensions to be paid out in 2000. At the end of the year, As far as share-out benefits are there were 5,500 people receiv- c o n c e rned, which cover short - ing pensions. term benefits, these totalled 41.6 million e u r o s in 2000, in the fol- These benefits are guaranteed by lowing areas: Lagun-Aro's Net Worth, which at the end of 2000 came to 2,250 • Sick Leave, 18.1 million euros million e u r o s, once the returns on (43.5% of the total) the investment portfolio had been applied. In comparison with the • Health care, 16.3 million e u r o s close of 1999, the fund has (39.3% of the total). increased by 247.2 million e u r o s, which is 12.3% in relative Employment Aid should also be terms. highlighted as its net cost accounted for 0.69 million e u r o s, In 2000, work also started on set- with a surplus of 5.75 million ting up a Prevention Service for e u r o s generated. This amount, the companies in our group, as a added to the 20.09 million e u r o s joint effort, after the strategic from 1999, means that there is reflection in this area in 1999. now a positive balance of 28.8 million e u r o s, with the financial yield on this amount giving a negative net cost.

13 SEGUROS LAGUN-ARO

000 was more positive for 2 the insurance sector than 1999. This favourable context together with the excellent level of compliance with specific inter- nal objectives contributed to Seguros Lagun Aro's good per- f o rmance, with a significant boost to the main business vari- ables.

Income obtained from insurance premiums and financial income totalled 124.1 million e u r o s, of which 86.7 million e u r o sc o r r e- sponded to premiums charged.

There were 312,000 policies in Lagun-Aro, Mondragón. force at the end of the year, which is an increase of 12%. it was decided to put back the improving the overall manage- In Non-Life Insurance, turn o v e r sale of unit linked insurance to ment of the business. climbed to 63.9 million e u r o s, 2 0 0 1 . with growth of 31%, compared • Strong boost to communication to an estimated growth of 13% The following are also worthy of management, both externally in for the sector as a whole. The mention as far as 2000 is con- t e rms of customer relations and number of policies in force rose c e rn e d : s e rvice and intern a l l y. to 208,440 policies, which was an increase of 15%. The • Company head offices moved • Modelling of commercial man- favourable perf o rmance of the to a new location in Bilbao, with agement, adapting management Home, Car and Individual Acci- all services grouped together in and distribution structures to a dent sectors stood out. just one place, of advanced new more agile, customer- design in terms of features and focused concept.
In Life Insurance, with a turn o v e r means of communication in terms of Premiums of 22.8 mil- between people, on the basis of lion euros, the priority products new information technologies. for the Company, like risk insur- ance for private individuals, • Opening of five new offices in rose by 18%, which is well areas of strategic interest for the above the average of 6% esti- commercial policy. mated for the sector. However, in Life Insurance as a whole, • Investment in new inform a t i o n there was a 29% drop in premi- t e c h n o l o g y, mainly in the Life ums, mainly due to the fact that Insurance company, aimed at

14 INDUSTRIAL GROUP

15 Industrial Group

000 was a good year for Fagor Electrodomesticos cook- euro compared to the dollar 2 i n d u s t ry, with growth in ing appliance plant, as these meant that the Group’s intern a- industrial production of about companies exceeded 500 and tional sales, exports plus sales 4.4% in Spain as a whole and 400 points in their respective from production plants abroad, 5.4% in the Basque Autonomous e x t e rnal assessments. accounted for 1,568 million C o m m u n i t y. However, from the euros. This figure represents a summer onwards the effects of It should also be highlighted considerable increase of 22%. the rises in interest rates, the that, in order to optimise cus- This significant growth has led increase in the price of oil and tomer service, the co-operatives to an increase in the proport i o n the excessive weakness of the operating in the automotive sec- of international sales over total euro began to make themselves tor have continued setting up sales from 47.6% in 1999 to felt. This all led to a deceleration manufacturing plants close to 49.4% in 2000. in demand for industrial prod- where their customers are locat- ucts. However, the indicators of ed, mainly in Brazil. In compliance with this impor- M C C ’s Industrial Group indicat- tant strategic objective, the ed a good level of perf o rm a n c e P ro f i t a b i l i t y. The positive per- Group continued to increase its over the year. f o rmance of demand in 2000 presence in foreign markets, as a whole resulted in a high especially in Latin America. Customer Satisfaction. I n use of the Group’s production Cikautxo, Fagor Ederlan and 2000 progress continued to be c a p a c i t y, although somewhat Maier set up plants in Brazil made with this objective, with lower than in 1999. Moreover, and Eika in the Czech Republic. some of the actions taken being last year the price of raw mate- Irizar also increased the compa- an improvement in quality and rials and services rose, due to a n y ’s presence in Mexico. Wi t h proximity to the customer as a large extent to increases in the these new plants, the Group means of offering a better ser- price of oil. This led to a grad- now has 26 plants abroad. vice. ual slowdown in profitability over the year, as demonstrated D e v e l o p m e n t . Tu rnover in As far as the quality of the prod- by the moderate 2% increase in 2000 totalled 3,170 million ucts and processes of the co- the overall profits for the year, euros, which was an increase of operatives are concerned, prac- with a net profitability over 18% compared to 1999. The tically all of the co-operatives sales of 4.8%. most dynamic divisions were now have ISO 9000 cert i f i c a- Construction and Industrial tion. The current objective is to The division that perf o rmed best Equipment, both with increases improve their score in assess- in this regard was the Industrial in excess of 25%. ments based on the EFQM Equipment division, where the m e t h o d o l o g y. In this regard, it is high level of profitability of the The investments tackled by the w o rth highlighting that in 2000 coach bodywork business Industrial Group reflect its Irizar obtained the EFQM Euro- stands out. development. In 2000 these pean Quality Prize, and the accounted for 294 million Basque Foundation for the Pro- I n t e r n a t i o n a l i s a t i o n . T h e euros, which is 37% more than motion of Quality (Euskalit) good economic situation the investment figures for 1999. awarded the Gold Q prize to enjoyed by the main European Industrial employment is also a Copreci and the Silver Q to the nations and the weakness of the good reflection of development;

16 this rose by 3,680 jobs taking Total Sales International Sales the total workforce to 25,593 In millions of pesetas In millions of pesetas In millions of euros In millions of euros people. 527,502 260,830 3,170 1,568 448,132 2,693 213,491 As far as the creation of new 391,461 1,283 2,353 183,752 companies is concerned, last 1,104 year Fagor Ederlan Borja and Automódulos Aragón were set up, and Rotok Industria Grafica was created in partnership with the Correo Group. Manchalan 19 9 8 19 9 9 20 0 0 19 9 8 19 9 9 20 0 0 was launched in collaboration with the Once Foundation to manufacture components for I n v e s t m e n t Wo r k f o r c e domestic appliances and cars In millions of pesetas In millions of euros and provide employment for 25,593 48,920 21,913 one hundred handicapped peo- 294 19,585 35,639 ple. Mondragón Conet was set 31,400 214 189 up in the field of new technolo- gies and telecommunications.

Fi n a l l y, mention should be made of the Garaia project, consisting of the creation of an ambitious 19 9 8 19 9 9 20 0 0 19 9 8 19 9 9 20 0 0 technological innovation complex in Mondragón. 48 million e u r o s 0 will be invested in the project, which will create 1,250 jobs in also continued, faced with the S u rveys and the preparation of the field of research over the next growing social demand in this an inventory of best practices eight years. area. More than 50 industrial for improvement purposes.
co-operatives are now develop- Social Concerns. In this ing these programmes. regard, the setting up of the Joint Occupational Hazard Prevention Other basic aspects tackled in S e rvice should be highlighted, 2000 were the improvements in with the involvement of 100 co- i n t e rnal communication, by operatives. This service has means of periodical newsletters received the support of all the and an increase in the circula- people in the co-operatives tion of the TU Lankide magazine responsible for this prevention. to 9,500 copies a month, the establishment of a Tr a i n i n g The implementation of the Envi- Management Model, the carry- ronmental Management System ing out of People-Satisfaction

17 AUTOMOTIVE

he most important aspect of will conclude early in 2001, with T the Division was the signifi- Masco Corporation for the cant boost given to the interna- takeover of Chromeco, one of the tionalisation process both in for- leading British companies in the eign sales, which rose by 21%, chrome-plating of plastic parts for and the setting up of production the automotive sector. plants abroad, mainly in Brazil. Batz culminated the investment In Automoción CHP, Fagor project for its new production Ederlan culminated the negotia- facilities occupying 8,000 m2 in tions for the purchase of 51% of Igorre and won SEAT’s Formel Q Fundiçao Brasileira, located in award for its jacks and tool-kits Extrema in the state of Minas ac t i v i t y. This award was also giv- Gerais, with a capacity for Fagor Ederlan. en to Cikautxo and FPK. 25,000 tonnes/year and a turnover of 24 million e u r o s for As far as Fit Automoción is con- In order to have a specific centre 2001. Its activity will be comple- ce rned, the big increase in sales for the development of Automo- mented in January 2002 by that (47%) of brake systems for VW in tive Modules, the companies of Fagor Ederlan do Brasil, Ge rmany stands out. V.L. Taf a l l a fo rming part of Mondragón Auto- engaged in the machining of approved an important invest- moción BCM have set up Mod- knuckles and suspension arms. ment plan worth 28 million e u r o s utek. Batz and Maier have starte d for the four-year period 2001- to develop pedal modules at this In Spain, Fagor Ederlan inaugu- 2004, of which 10.4 million will ce n t r e . rated its Borja plant to supply be invested in 2001. V.L. Usurbil General Motors with front cor- purchased a new Disamatic line Pro m a u t o continued strengthen- ners, for which in 2001, the first for the manufacture of brake ing its role in Mercosur, recording full year of operation, sales of housings for the European mar- a 38% increase in the overall 82.3 million e u r o s are forecast. ke t . sales of the companies in which it On the same business estate, has a holding in Brazil and Automódulos Aragón, concentrat- In Automoción BCM, Cikautxo Argentina and providing finan- ing on the design, manufacture set up a plant in the Czech cial support for new projects like and assembly of car axles, also Republic for the manufacture of that of Nova Paranoá.
began its activities. technical rubber parts, and in Brazil, took a 35% holding in José María Aldekoa MCC Vice-president Mapsa continued to expand as in Nova Paranoá, the leading com- Chief Executive - Automoción previous years, completing a sig- pany in its field in Mercosur, to nificant investment plan to the val- add to the other two companies ue of 19.2 million e u r o s. Another of the Subgroup, Batz do Brasil 7.8 million e u r o s will be invested and Maier. The latter company in 2001, to take production began to build a plant near Sao In millions of pesetas capacity up to two million wheel Paulo, at a cost of 12 million In millions of Euros 1999 2000 rims. The company also received e u r o s. Production also started at Sales 83,250 99,827 the Award for Aluminium Wheel the company’s first plant abroad 500 600 Rim Supplier of the Year from in Lichfield, close to Birmingham Internat. Sales 53,301 62,727 General Motors. and negotiations started, which 320 389

18 COMPONENTS

he sales of this Division duction capacity and the devel- T increased by 17% and its opment of new products. The air i n t e rnational sales by 19%, heating and domestic boiler accounting for 64% of total ranges were extended, as was tu rn o v e r. Further advances have the gas safety range for the Asian been made abroad with Eika set- markets. In R&D work was done ting up a plant in the Czech to develop components for low- Republic to add to those set up emission boilers. abroad by Copreci Mexico, Zer- co and Fagor Thailand. In E l e c t ro n i c s, an investment plan to the value of 27.6 million Mondragón Componentes’ invest- e u r o s was approved for the four- ment totalled 48.3 million e u r o s, year period 2001-2004 for the ea rmarked mainly to increase pro- clean room and assembly, equip- duction capacity and for new pro- ment for manufacturing chips and jects, including Manchalan, where special products, new SMD Copreci. one hundred handicapped people assembly lines for manufacturing assemble sub-units and electrical miniaturised components and the installations and manufacture plas- In quality, Copreci obtained the intensive application of informa- tic injection-moulded parts for Gold Q, after having got more tion technologies. domestic appliances and the auto- than 500 points in accordance motive sector. Tajo, Alecop and with the EFQM Model and This will enable own production Mondragón Componentes, togeth- achieved ISO 14.000 Environ- to be increased together with er with the Once Foundation and mental Certification. The work electrical subcontracting for other Talleres Gureak all have a holding done on customer service bore companies, an activity that was in the company. fruit with the winning of the “Sup- set up as a new business unit in plier of the Year Award” from 2000. Another field worth high- In R&D, the development of “new Bosch-Siemens Hausgërate. lighting is home automation, with applications for Magnetic Materi- the development of safety, com- als” stands out, using their trans- In R&D, new heat sources based munication and comfort systems p o rt properties (magneto-resis- on new material processes and for the intelligent home devel- tance and magneto-impedance) advanced control electronics oped by Fagor Electronica.
as well as a “Thermo p h o t o v o l t a i c applications for hobs and ovens Co n v e rter” based on semiconduc- were developed. Electronic solu- José Luis Olasolo MCC Vice-president tors with different applications in a tions were implemented in wash- Chief Executive - Components number of sectors. ing appliances enabling the most suitable control algorithms to be In White Goods, a strong boost used. was given to business in the sub- si d i a ry in Mexico and in the coun- Home Comfort experienced a In millions of pesetas tries of Eastern Europe and in the significant 24% increase in sales In millions of Euros 1999 2000 sale of washing machine compo- and investment continued at a Sales 52,141 60,888 nents to China. A new electrically- similar rate to previous years, 313 366 operated pump was also success- with 12.8 million e u r o se a r- Internat. Sales 32,825 39,162 fully launched for the US market. marked for improvements in pro- 197 235

19 CONSTRUCTION

he sales of this division per- Navarra was inaugurated, a T f o rmed very dynamically boost was given to the Wind again, with an increase of 34% Farm promotion company, Ven- compared to 1999. daval and, in the R&D area, a 1,250 Kw wind-powered gener- In Lifts and Elevators, consol- ator was developed, the proto- idated sales increased by 30%, type for which will be put into with both the domestic and inter- operation in June 2001. national markets perf o rm i n g well. The rate of activity generat- Biurrarena completed the first ed was close to 40%, which is year of its agreement with higher than in 1999 both in pro- Hyundai with significant commer- duction and assembly. The main- cial success and promoted a new tenance business also performed Urssa environmental business for the well. manufacture of sorting plants and for General Electric Plastics in containers. Rochman developed On the international stage, there Cartagena, the factory building new high productivity packaging was a 60% increase in exports. for Mercedes-Benz in Barcelona machinery. The Orona Group is now present and the urban waste plant in Per- in more than 50 countries, with pignan were important projects Construction Work and more growth in Europe and Asia, awarded to Urssa. Materials recorded overall thanks to the development of a growth of 34%, with the activi- policy of getting closer to cus- In public works, the bridge over ties of Lana standing out. This tomers, creating identification the River Tees in the United King- company started up its new with Orona and customer train- dom and the Abandoibarra three-ply board plant and Vi c o n ing. bridge next to the Guggenheim saw a significant boost in the Museum in Bilbao stand out. A promotion of homes.
The high level of investment also number of Portainer cranes were Jesús Maiztegui continued, with an increase in built for six Spanish ports and for MCC Vice-president production capacity in the Her- the port of Southampton in the Chief Executive - Construction nani plant to 7,000 lifts/year United Kingdom, as well as a and the takeover of new compa- boat lifting platform for the port nies. The subsidiary companies of Peterhead in Scotland. as a whole recorded a 21% increase in turnover. The growth Ecotècnia recorded spectacular in the Group’s business units as a growth in its wind power activity, whole, enabled 205 new jobs to with a turnover of 75.4 million be created. e u r o s compared to 37.9 million the previous year. Wind-powered Structures and Handling generators were supplied to a In millions of pesetas grew by 38%. Urssa started up number of wind farms with a total In millions of Euros 1999 2000 its new plant in Júndiz, designed power of 173 megawatts, which Sales 41,971 56,233 to deal with large scale projects. was more than 20% of all the 252 338 In the industrial building area, wind power installed in Spain in Internat. Sales 5,631 6,390 the Monomer and BPA buildings 2000. The factory in Buñuel in 34 38

20 INDUSTRIAL EQUIPMENT

he perfo rmance of this divi- the take off of its machinery busi- T sion was once again excel- ness, completing a range of PET lent, with a 29% increase in and extrusion-blowing machines tu rnover and a 53% increase in that will enable the company to in t e rnational sales, which account- increase its presence abroad. ed for 60% of total business. Overall profitability was 11%, Industrial Servi c e s co n t i n u e d accompanied by good results in to make progress on the interna- all the activities of the division. tional stage, where sales now account for one third of total Leisure and Sport grew by tu rn o v e r. Danona and Elkar, in 18%, thanks mainly to the dynam- addition to completing a good ic 31% growth in interna t i o n a l ye a r, worked on the intensive sales. Dikar-Wingroup consolidat- Irizar application of computer and digi- ed its companies in China, Brazil, tal technologies to the pre-printing United States and France. Eredu Mexico and Morocco. These process and set up a new compa- successfully continued to make countries will be joined by India ny, Rotok, to tackle high circula- advances on the intern a t i o n a l early in 2001, after the setting up tion commercial rotary printing. stage with 58% of sales coming of a joint venture with Ashok Ley- The Correo Group and the French from abroad. land and T.V.S., as a result of the company Geste Communication intensive negotiations carried out are also participating in this pro- Orbea continued its dual strategy over the year. ject. of positioning itself in the medium and high segments of the bicycle Ir i z a r ’s road towards excellence Oiarso and Osatu recorded sig- sector and competing in all world received a high level of recogni- nificant growth of 23% and 65% markets, developing sales net- tion when the company was re s p e c t i v e l y, with a significant per- works, production facilities and awarded the “European Quality fo rmance abroad. Alkargo contin- i n t e rnational supplies. Foreign Prize” in the large company cate- ued to develop, Alecop parti c i p a t- trade, which increased by 53% in go ry at the Annual Forum of the ed in the creation of Manchalan 2000, accounted for 38% of the European Foundation for Quality and Coinalde intensified its work co m p a n y ’s total turnover of 32.4 Management (EFQM). The work on its high range products.
million e u r o s. of three and a half years on the Iñaki Otaño development of the new PB coach MCC Vice-president Components and Tec h n i c a l came to fruition. Investment in this Chief Executive - Industrial Equipment Eq u i p m e n t had another brilliant project accounted for more than ye a r, increasing sales by 35% to 18 million e u r o s. The coach will take them close to 246 million be officially presented in February e u r o s. The dynamic perfo rm a n c e 20 0 1 . of Irizar should be stressed, with growth of 35% and interna t i o n a l Ed e rfil also had an excellent year, In millions of pesetas sales in excess of 75% of total with a 45% increase in sales and In millions of Euros 1999 2000 sales. This meant a high level of strong development on the Euro- Sa l e s 54,128 69,945 ac t i v i t y, both on the production pean market where the company 325 420 lines at Ormaiztegi and in the has a sales presence in all coun- Internat. Sales 27,365 41,927 co m p a n y ’s plants in China, Brazil, tries. For its part, Urola boosted 164 252

21 HOUSEHOLD GOODS

n a year characterised by sion was taken to promote inter- I the dynamic nature of the nationalisation: Danona exporte d in t e rnational market, the turno v e r more than 51% and Coinma of this division increased by 17%, increased its foreign sales by while international sales, includ- 28%. The two companies, togeth- ing the production of plants er with three other office furni t u r e abroad, increased by more than manufacturers, started negotia- 32%. tions with an Indian part n e r Bhayana Builders Pvt Ltd, to set up In Domestic Appliances, Fagor commercially in India. This opera- recorded an 18.2% increase in tion will be finalised early in sales, taking them to 843.6 million 2001, with the creation of a joint e u r o s, of which 40% correspond- venture on a 50:50 basis. The ed to international sales which, in Danona resulting company, Coinma-India, tu rn, increased by 41% compared with its headquarters in New Del- to 1999. In this process, it is worth demand for domestic appli- hi, forecasts sales of 1.2 million highlighting the first full year of ances, which only increased by e u r o s for 2001, with annual Wrozamet as part of Fagor and 6.35%. Fagor, however, grew increases of 30% in successive the creation of six new sub- by almost 7%, which reinforced ye a r s . sidiaries: Thailand, Malaysia, Chi- its leadership in the sector, with na, Great Britain, Holland and a 24.7% market share, accord- In Commercial Equipment, Ge rm a n y. ing to Anfel. All this in an espe- sales accounted for 92.5 million cially tough year, due to the fire e u r o s, of which 32% were export Wrozamet consolidated Masterc- in the central warehouse in Vi t o- sales. Fagor Industrial increased cok as the leading brand on the ria, which caused a lot of dis- its foreign sales by almost 31%, Polish market and facilitated the ruption in business development. set up a production facility in progressive introduction of the It was only possible to overcome France and opened three new Fagor brand, especially in the this thanks to the generous commercial subsidiaries in Italy, built-in market. In Morocco, it was response of the workers and the Australia and Tur k e y. The compa- once again an excellent year, great amount of support ny also started a business to pro- with the position of leadership or received from customers and dis- duce products for food prepara- co-leadership consolidated in t r i b u t o r s . tion and distribution, which will be refrigerators, washing machines, marketed by Edesa Hostelera.
cookers and water heaters. In In the field of quality, Fagor Argentina, the profound econom- achieved the Silver Q for its cook- Jesús Catania MCC Vice-president ic crisis and a fall of more then ing appliance business, after Chief Executive - Household Goods 25% in the white goods market exceeding 400 points in an has meant that our industrial pres- assessment based on the EFQM ence has had to be reconsidered, Model and obtained ISO 14.001 centralising production in San Environmental Certification for its In millions of pesetas Luis and co-ordinating marketing Garagarza plant. In millions of Euros 1999 2000 from Buenos Aires. Sales 146,901 171,516 In Fu r n i t u r e , there was a 14% 883 1.031 In Spain the fall in consumer increase in sales, taking the total Internat. Sales 54,994 72,843 spending led to a decline in the to 47.4 million e u r o s. A firm deci- 330 438

22 ENGINEERING AND CAPITAL GOODS

he activity of this division In 2000 a number of new busi- T was characterised by lev- ness projects were also launched els of turnover similar to the pre- like I3S for the marketing of the vious year and a high level of ERP Sap management software orders won to the value of 327 package; Indiser, with its head- million euros. This means that q u a rters in Logroño, as an engi- the prospects for 2001 are neering company specialising in excellent, with significant invest- wineries and processes for the ment planned in general term s wine industry and Mondragón in facilities and equipment. Conet, which is an Internet ser- vice provider, etc. together with Automation and Contro l the dissemination of material recorded a 28% increase in sales relating to business manage- with excellent performance in the ment.
Fagor Sistemas European and Latin American markets, especially Brazil, with José Ramón Goikoetxea MCC Vice-president positions maintained in the Unit- the United States and Germany, Chief Executive - Engineering ed States and Asia. The balance to make possible collaboration in and Capital Goods was also important in the techno- development with customers, as logical area, with the completion well as after sales service. of a number of Numerical Con- trol and Digital Readout projects. As far as the list of customers is c o n c e rned, it continues to be The significant growth of the last extensive and of high quality. It few years and the forecasts for includes in the automotive sector: 2001, when sales will be close to F o r d / Volvo, Vo l k s w a g e n / S e a t , 60 million e u r o s, have led to the D a i m l e r- C h ry s l e r, Renault, PSA construction of a new factory Group, Opel/General Motors, building in Escoriaza, which will BWW and Honda and in the come into operation in 2002. ancillary sector: Magna, Tower, Lear, Johnson Controls, Benteler, In Forming Machinery, the Gestamp, Tenneco and Valeo. In recession in the machinery and domestic appliances: General industrial equipment sector in Electric/Mabe, Whirlpool/Fad- 1999 led to a fall in turnover. sa, Electrolux, Bosch-Siemens However, the year was very pos- and Fagor and in the ancillary itive due to the high level of new sector: Orkli and Eika. In the iron orders won, 51% higher than in and steel sector: Thyssen Krupp, 1999, which will mean a Corus, Aceralia/Arbed, Usinor, increase of more than 31% in Gonvarri and Acerinox. turnover in 2001. In Engineering and Consul- Another key aspect to the year t a n c y, the most outstanding In millions of pesetas In millions of Euros was internationalisation, with for- aspect of the year was also the 1999 2000 eign sales accounting for 63% of high level of orders won, which Sales 42,246 42,127 the total and offices opened in accounted for 957 million e u r o s, 254 253 Chicago and Mexico. The aim is an increase of 35% over the pre- Internat. Sales 23,730 21,799 to have in 2001 larger offices in vious year. 143 131

23 MACHINE TOOLS

here were two very differ- woodwork machinery activities T ent sides to the year. On of Egurko and Ortza merit a spe- the one hand, the low level of cial mention, as their machining the order books at the start of centres underwent a spectacular the year meant that the turn o v e r 44% increase in demand. of the division, although 4% higher than forecast, would be Zubiola invested 0.7 million lower than in 1999. On the euros for the renovation of pro- other hand, the significant num- duction equipment for the manu- ber of orders won, 31% higher facture of diamond tools, than in 1999, meant that the improving the NC in section pro- year concluded with excellent duction and doubling the pro- prospects for growth in 2001. duction capacity for saw discs. Danobat Latz continued to improve its Machine Tools ended the position in the sector.
year with order books wort h 61.8 million euros, which is 15 As a result of this excellent col- Antonio Echeverría million euros more than in laboration, General Electric gave MCC Vice-president 1999. This was a result of the Danobat its “Excellent Supplier Chief Executive - Machine Tools significant 34% increase in Award 2000” for the flexibility orders won over the year. shown when adapting to the cus- Tu rn o v e r, however was at 92% tomer’s production requirements, compared to 1999. the quality of the machines sup- plied, the excellent commission- 68% of the orders won were ing and training given to the from abroad, of which three machine users. Danobat is the q u a rters came from five highly first Spanish company to receive significant countries: Germ a n y this award. (21%), France (20%), Italy (18%), USA (8%) and Brazil In the area of customer service, ( 6 % ) . Danobat and Ideko developed “Elcano”, an innovative tele-assis- The increasing importance of tance solution, capable of real the energy sector should be time response, for the start up of stressed, with orders from Gen- machine tools and remote main- eral Electric worth 7.2 million tenance with the help of modern euros, for machines for part s information technologies, making for gas turbine generator significant savings possible. blades, for the multinational’s plants in the United States and Woodwork Machinery, In millions of pesetas France. This multinational was Tooling and Fixtures per- In millions of Euros 1999 2000 also the leading customer in the f o rmed well, with a 27% Sales 25,845 25,180 aeronautical sector with orders increase in turnover, a 51% rise 155 151 to the value of 8.4 million in exports and a 20% increase in Internat. sales 15,645 13,982 e u r o s . orders compared to 1999. The 94 84

24 DISTRIBUTION GROUP

25 Distribution Group

000 was characterised by a slowdown in consumer 2spending in the second half of the year, a continuation in the change in consumer habits, with the purchasing of durable goods and services taking priority, and an increase in the amount of food consumed outside the home, and the budget for the purchase of food at home remaining stagnant.

H o w e v e r, the regulations con- c e rning commercial activity that restrict the development of super- markets and hypermarkets have been maintained and even cover lines like jewellery, cul- the relationship between food extended by both central and ture, newspapers and maga- habits and the quality of life of regional government. This stance zines, telephony, regional prod- c i t i z e n s . has favoured the position of con- uct shops, etc. solidated companies, especially In the agricultural-food area, the multinationals in the sector, A number of agreements were work continued on strategic ori- and increased competition also signed with associations of entation for the production of between the different retail outlet stockbreeders and farmers in h e a l t h y, quality food. ISO f o rm a t s . the main autonomous communi- 9002 quality assurance cert i f i- ties for the distribution and pro- cation was obtained for milk In this context, the following motion of their products all over production, while in hort i c u l t u r- were the most important mile- Spain. The Group has taken on al production the share of prod- stones in the compliance with the the role of being the first sales ucts of guaranteed origin and Basic Corporate Objectives on channel to disseminate the high quality has increased signifi- the part of the Distribution quality of these regional prod- cantly to account for more than G r o u p : ucts, backed by their respective 50% of the total. control bodies. Customer Satisfaction. P ro f i t a b i l i t y. 2000 was a Among the new sales initiatives Consumer information has positive year for this Group, as u n d e rtaken by the this Group in always been an objective of the all its businesses perf o rm e d 2000, the creation of the on- activities of the Eroski Group. In well. New activities were start- line sales channel should be 2000, the Consumer magazine ed up and turnover increased highlighted. This started as a continued to be published on a by 9%. pilot experience in Vitoria, with monthly basis and two practical an Internet supermarket. The consumer guides were pub- Work continued on the aim of range of products and serv i c e s lished: “18 Fine Arts Museums” improving the composition of offered to consumers in the and “Food and Health”, the lat- the Group’s turn o v e r, with high- large stores was extended, to ter providing information about er growth in products with high-

26 er margins like fresh produce This expansion policy has and non-food items. This has led meant a high level of invest- Total Sales In millions of pesetas In millions of euros to a 17% increase in profits, ment, to the value of 416 mil- 648,046 3,895 which is almost double the lion e u r o s, 49% more than in 595,761 3,581 increase recorded in sales. 1999. This has led to the cre- 498,299 ation of 2,684 new jobs. 2,995 I n t e r n a t i o n a l i s a t i o n . Although it operates mainly in Social Concerns. As far as Spain, the Distribution Group is social responsibility is con- also present in France, through c e rned, mention should be made its subsidiary Sofides, which of the campaigns to collect mon- 19 9 8 19 9 9 20 0 0 has 3 hypermarkets and a chain ey to alleviate the humanitarian of 19 supermarkets. disaster in Mozambique, the col- lection of text books in collabo- The Group is also a member of ration with the CEAR Foundation the Intergroup non-food pur- and the VII Food Bank cam- chasing group, located in Den- paign. mark and which has offices in I n v e s t m e n t H o n g - K o n g . As part of the campaign for In millions of pesetas In millions of euros responsible consumption, the 69,361 416 D e v e l o p m e n t . The concentra- Group has collaborated with 46,439 tion that the retail business is the Basque Government in the 36,120 279 217 undergoing means that compa- management of available fish- nies must acquire sufficient size ing resources and with Interm o n to be able to compete in a sec- in the sale of products that meet tor in which volume greatly fair trade criteria.
d e t e rmines competitiveness. Constan Dacosta MCC Vice-president 19 9 8 19 9 9 20 0 0 Therefore, over the last few Chief Executive - Distribution Group years the Eroski Group has initi- ated significant alliances with its partners to run and develop s u p e rmarkets together.

Workforce At the same time, the Group has opened new stores of its own; a 25,008 trend that has continued in 22,324 2000 as during the year 125 20,182 new supermarkets, five hyper- markets and 25 travel agency branches were opened.

The Distac, Disbor and Aundia chains of stores were also taken 19 9 8 19 9 9 20 0 0 o v e r.

27 EROSKI GROUP

mong the initiatives relat- A ed to new technologies, the opening of an on-line super- market via the Internet for cus- tomers in Vitoria stands out. This will be extended to other cities if it turns out to be a positive expe- rience. This on-line channel offers 8,000 basic products for the home and its commercial focus is in line with the Group’s policy: competitive price and guaranteed quality in products and service. Customers can r e t u rn any product and only pay for what they decide to purchase when the goods are delivered.

Another new thing during the year was the opening of outlets constantly offers products from movement and channelling funds for financial products in hyper- local farmers and small business- for education and inform a t i o n markets in Bilbao and Madrid, es, thereby contributing to the purposes. During the year, offering four commercial prod- sale of these products and, there- 330,000 consumers attended ucts: mortgage loans, personal fore, to the wealth and wellbeing education and information ses- loans, term savings accounts and of the area in which the store is sions. As in previous years, the family savings schemes, under located. Consumer magazine played an the Eroski name. In addition to i m p o rtant role with a monthly cir- the economic advantages deriv- In this context, two significant culation of 300,000 copies, ing from the financial services of agreements were signed: the first together with an Internet edition. the Group, there are the longer for the marketing of lamb with opening hours of a hyperm a r k e t , the Oviaragón co-operative from Precisely to teach consumers the rapid formalisation and Aragón and the second for the how to use the Internet and to availability of the funds required, marketing of olive oil under the i n f o rm them about its role as far the Eroski guarantee and the Natur brand with the Andalusian as new technologies are con- backing of Caja Laboral. agricultural co-operatives Oji- c e rned, educational activities blanca (Málaga) and Cordoliva were extended to this field with The improvement of what we (Córdoba). the creation of the first on-line offer or its presentation via new Consumer School. channels, was clear from the In terms of social responsibility, installation of a jewellery section 2000 was again a very intensive The social projection of the in most hypermarkets, the signifi- year for the Group. First of all, Group was demonstrated by cant improvement in products the Eroski Group Foundation means of numerous actions in relating to culture and the instal- was set up. This foundation will solidarity with those in need car- lation of a Regional Shop in all be responsible for consumer ried out during the year, among large centres. This regional shop affairs outside the co-operative which the following stand out:

28 the VIII national campaign to col- As a result of the solidarity F i n a l l y, a special mention should lect food for those in need car- shown by consumers, 0.18 mil- be made of the perf o rmance of ried out since 1997 with the lion e u r o s were collected for the Viajes Eroski travel agency, Spanish Food Bank Foundation, I n t e rm o n ’s activities in Mozam- which recorded a turnover of 96 in which more than half a billion bique, of which almost 0.14 mil- million e u r o s. It increased its kilos of food were collected, lion were provided by 48,000 chain of branches to 104 and w o rth 0.75 million e u r o s. consumers and the rest by the was also awarded a prize by Eroski Group. Likewise, in col- Iberia as well as another for sell- laboration with the CEAR Foun- ing the most cruise holidays.
dation (in support of refugees), 40,000 books were collected for refugee children from Guinea in Gabon, together with a donation of 0.6 e u r o s from Eroski for e v e ry book collected.

Fair trade campaigns were also continued with the Intermon Foun- dation, for the sale of products from Third World communities.

29 ERKOP

As far as stockbreeding was con- c e rned, the strategic orientation aimed at the production of h e a l t h y, quality food led to Behi- Alde obtaining ISO 9002 quali- ty certification for milk produc- tion. It was one of the first stock- breeders to do so in Spain.

In the horticultural area, the con- c e rn for the quality of the processes and the final product led to a significant increase in products of guaranteed origin. These now account for more than 50% of the total.

Auzo Lagun

or this agricultural-food neighbouring areas of Cantabria, F subgroup the year contin- Burgos and La Rioja. ued the trend of significant growth seen in previous years, In Navarra the company consoli- with an increase in turnover of dated its presence, after the almost 31%. takeover of Jangarria, achieving a position of leadership in this In catering, Auzo Lagun increased segment of activity. The company its customer portfolio, traditionally also significantly increased its limited to the Basque Autonomous market share in the Va l e n c i a Co m m u n i t y, by expanding to the a r e a .

30 RESEARCH, TRAINING AND EDUCATION

31 Research, Training and Education

IKERLAN

n 2000, Ikerlan's total I income accounted for 12.4 million e u r o s, of which 8.3 million corresponded to contracted R&D projects for companies. 3.3 million e u r o s, mainly provided by the Basque G o v e rnment, were earm a r k e d for strategic, pre-competitive research.

The setting up of the Microsystems Research Centre- CMIC stands out. This has been set up together with the Ikerlan Technical Research and Study Centre of Gipuzkoa (CEIT) with the support of MCC as an Ikerlan also participated in sever- Ikerlan currently has two centres, industrial group interested in al work groups during the where 166 researchers and tech- microsystems technology. This p r e p a r a t o ry phase for the nicians work, in addition to 31 Centre also receives support Basque Government's Science, scholarship holders: the main from the Regional Council of Technology and Innovation Plan centre in Mondragón, which G i p u z k o a . 2001-2004 and in the prepara- houses Ikerlan-Mechatronics with tion of several proposals for the "Electronics and Systems" As a result of the experience strategic research programmes and "Design and Production acquired in the optimisation of for the same plan. Technologies" divisions and design and production process- Ikerlan-Energy, based in Miñano, es, a new business activity was Ikerlan is also participating in in the Alava Technology Park.
proposed, in collaboration with Demotek, in order to research Ibermática, engaged in the pro- and develop an innovative elec- motion of information manage- tronic voting system. This is a pro- ment and product data manage- ject promoted by the Basque ment (PDM) systems. This project Government, with the participa- will come to fruition in the first tion of Ikerlan and several other quarter of 2001. Basque research bodies and companies.

32 IDEKO ny culture. All activity is now exceeded 4.2 million euros, focused on customer serv i c e , with 62% corresponding to pro- 000 enabled Ideko to people satisfaction and the jects for companies and the rest 2 make advances in the mas- improvement of the impact on to medium- and long-term t e ry of the technologies which s o c i e t y. Ideko's income in 2000 research projects.
this Centre, specialising in Machine Tools, has established as being of strategic interest: improvement in machine reliabi- l i t y, mastery of high perf o rm a n- ce machining processes and the application of teleservice techni- q u e s .

In this context, Ideko took a step f o rward in the development of machines that can carry out new machining processes, with the following standing out: the solutions provided for the machining of magnesium part s , grinding with superabrasives and the high speed machining of moulds and dies.

Likewise, the generalisation of MAIER TECHNOLOGY In 2000 and in line with the trend the use of the Internet and the CENTRE (MTC) in previous years, a qualitative globalisation of the machine leap forward was made, with tool market have opened up TC is a Te c h n o l o g i c a l increasingly more complex pro- new opportunities with the M Centre specialising in the jects being tackled and more application of teleservice tech- research and development of involvement in Japanese and niques, as machine breakdowns h e a t - f o rmed plastic parts and Ge rman vehicle projects. can now be dealt with any- units for the automotive, domestic where in the world, inform a t i o n appliance and consumer elec- Income for the year totalled 5.6 about machine maintenance tronics sectors. million euros, with a workforce provided to the user and techni- of 110 people, mainly made up cal staff can collaborate from It works on the basis of concur- of senior engineers and techni- different parts of the globe in rent engineering in close collabo- cians. For 2001, the prospects finding solutions to specific ration with its clients. Its activities for MTC continue to be good, problems. include design processes, simula- bearing in mind the growth tion, styling, manufacture of injec- forecast for the Maier Group. It The implementation of the tion moulds, industrialisation of is planned to increase the work- Centre's management model pa rts and the researching of new force by 10 people and based on processes has meant technologies applicable to its achieve a turnover of 6.6 mil- a significant change in compa- wo r k . lion euros.

33 Mo r e o v e r, the first Masters course in Telecommunications Systems was started, specialising in Tel e m- atics, and in Business Project Management. Four new post- graduate courses were also designed: a Masters in Company Management, a Masters in Inter- net Environment Systems Integra- tion, a Masters in Internet Envi- ronment Development and a Masters in Computer Systems for Co m p a n i e s .

In more qualitative terms, a new Strategic Plan was drawn up for José María Arizmendiarrieta the next eight years. This estab- lishes the bases for the future development of the University, MONDRAGON solidate its offer of courses with with 16 strategic challenges hav- UNIBERTSITATEA new degrees, both official and ing been identified, among which of its own. The following infor- the following stand out: the et up in 1997, MU is made mation is worth highlighting: the Mendeberri Educational Project, S up of the Mondragón High- graduation of the first students of a trilingual linguistic project in er Polytechnic School, the Busi- Technical Engineering in Man- Basque, Spanish and English for ness Science Faculty in Oñati and agement Computing, Engineer- all students, a strengthening of the Humanities and Education Sci- ing in Industrial Organisation research capacity aimed at ence Faculty in Eskoriatza. and Engineering in Automatics achieving an average of 50% and Industrial Electronics. dedication to research by teach- In academic year 1999-2000, ing staff, the development of the there were 3,421 students, com- Two new degree courses were university campus-Garaia Innova- pared to 2,908 the year before, also started in Industrial Engi- tion Centre and the policy of of which: 2,800 were taking first neering and Engineering in opening up to other local areas.
and second level university Computer Science, authorisation courses, 85 were taking third was obtained to include a high- level and postgraduate courses er degree in Language Psy- and 536 were doing Senior Lev- c h o p e d a g o g y, new degree el Training Courses. The overall courses were designed in Te c h- budget came to 17.6 million nical and Higher Engineering in euros and investments accounted Telecommunications and official for 2.6 million euros, with 327 recognition was obtained for members of staff. third level courses in Automatics and Industrial Electronics, Busi- In its third year of existence as a ness Management and Adminis- u n i v e r s i t y, MU continued to con- tration.

34 CIM LEA-ARTIBAI (Centro de Idiomas Mondragón) here was a significant T change in the courses cademic year 1999-2000 offered in 1999-2000 com- A was positive in terms of pared to previous years, as In- both qualitative and economic S e rvice Training aimed at work- objectives, with a 28.5% increase ers is becoming more and more over the previous year. i m p o rtant, although the centre's main activity continues to be A new bai&by centre, man- Training Cycles and the three aged by CIM, was opened in types of school leaving exami- San Sebastián in September nation. 1999 in which close to 500 stu- dents are studying English and The consolidation of Polymer Basque using this multimedia Engineering represented a sig- system. In overall terms, CIM nificant milestone in the history met the language training Seven students from the centre of the Centre, with the first 24 requirements of 3,750 students did ten weeks of practical train- students completing the course in its Centres in Mondragón, ing in companies in Germ a n y, after having finished their pro- Oñati, Vitoria and San as part of the Heziketan pro- jects. They are now all working S e b a s t i á n . gramme, promoted by in companies or in the Lea- Confebask. Also, as part of the A rtibai centre itself. Club CIM was also set up, with European Leonardo pro- close to 600 members, for gramme, the "Matrifor" pilot In addition to purely teaching whom a number of activities project was initiated dealing activities, mention should also were organised during the with the design of self-form i n g be made of a number of busi- y e a r.
materials for the die-making ness projects and the configura- s e c t o r. This project is backed tion of a structure to provide by the Basque Federation of backing for this type of initia- Metal Companies, and the tives, with the start up of the Matrici co-operative and two Azaro Foundation.
European centres are part i c i- pating in it. POLITEKNIKA IKASTEGIA TXORIERRI In the field of communications, mention should be made of the uring the academic year design and initial implementa- D 1999-2000 Txorierri had tion of an Intranet, the Portal of 450 students within the state which is being used to imple- system. 3,815 hours of training ment Knowledge Management were given in 24 different Systems, Meetings and courses, in the sphere of occu- Objective Deployment Systems, pational and in-service training, Quality Management Systems, with 295 people attending. Customer Service, etc.

35 In Internal Communication, in addition to the monthly publica- tion of the T.U. Lankide maga- zine, two new editions of the I n t e rnal Communications Forum were held to provide inform a- tion about different experiences in the Co-operatives in this area. In the Sociological Stud- ies area, the People Satisfaction s u rvey is still being applied in the Co-operatives.

As far as Co-operative Dissemi- nation is concerned, inform a- tion continued to be given about the Co-operative Experi- ence, with close to 1,000 peo- ple visiting Otalora to find out about the Mondragón Co-oper- OTALORA Likewise, a higher level course ative Movement in situ.
covering Distribution Company Management was organised, n 2000, in the Manage- with 16 participants. Work also I ment Training area, a new continued on the application of Masters course in Co-operative the Manager Ability Develop- Management was started with ment System, which was used 18 participants and the acade- by 100 people. mic support of the Business Sci- ence Faculty of Mondragón In the field of Co-operative U n i b e rtsitatea. Four seminars of Training, three "Ikas" courses the "Innovative Management were organised for 45 post- Course" were also given, with a graduates, the application of total of 120 hours on Innovative the "Ordezkari XXI" Social Management Tools. These were Body Development System for attended by 90 people. G o v e rning Councils was initiat- ed and a number of seminars were organised for Social Council members and new members. A Welcome System was also designed and a pilot application will be put into practice this year.

36 Financial Statements and Trading Account Organisational Structure Company and Management Bodies

37 MCC Financial Statements and Trading Account as at 31-12- 00

his part of the Annual Report offers an overall poration, as well as the composition of Value Added T view of Mondragón Corporación Cooperati- generated by them over the last two years. va, by presenting the Corporation’s financial state- ments and trading account at the end of 2000. To obtain these integrated statements, balances Likewise, a comparison of these figures with those reflecting operations between companies have been for the previous year shows year-on-year develop- offset, and internal economic movements have been m e n t s . removed, in order to delimit the actual situation of MCC as far as its outward appearance is con- The information given refers to the integrated Bal- c e rn e d . ance Sheets for companies that make up the Cor-

BALANCE SHEET

MCC's Balance Sheet at 31.12.00 showed a total vol- e u r o s, an increase of 2,058 million e u r o s over the year, ume of assets under administration of 14,144 million which is 17% in percentage terms .

Balance Sheet of Mondragón Corporación Cooperativa

(After Distribution of Net Surplus) (millions of euros)

31.12.99 31.12.00 Annual variation

HEADING Amount % distr. Amount % distr. Amount %

ASSETS Fixed 2,286 18.9 2,824 20.0 538 23.5 Current 9,800 81.1 11,320 80.0 1,520 15.5 TOTAL ASSETS 12,086 100.0 14,144 100.0 2,058 17.0

LIABILITIES Equity 2,009 16.6 2,295 16.2 286 14.2 Lagun Aro’s Net Worth 1,311 10.9 1,478 10.4 167 12.7 External Partners 257 2.1 310 2.2 53 20.5 Long term creditors 1,655 13.7 1,974 14.0 319 19.3 Short term creditors 6,854 56.7 8,087 57.2 1,233 18.0 TOTAL LIABILITIES 12,086 100.0 14,144 100.0 2,058 17.0

The Group that most contributed to this growth was Fixed Assets the Financial Group, whose balance increased by At the end of 2000, MCC's fixed assets totalled 1,232 million euros. All of this growth was recorded 2,824 million euros, after having increased by by Caja Laboral. 538 million euros (23.5%) during the year.

The most outstanding features of each heading of the Total investment made during the year accounted balance sheet of Mondragón Corporación for 738 million euros, which was 41% higher than Cooperativa as at 31.12.00 are detailed below: the previous year. Depreciations applied in 2000

38 rose to 262 million euros, which is 13.9% more 31.12.00. This was an increase of 167 million than the figure recorded in 1999. euros over the year, as a result of the capitalisation quotas and the excellent returns obtained Current Assets The current assets heading is the largest element of External Part n e r s the net worth of the Corporation and the one that In the last few years MCC has combined intern a l grew the most last year, with an increase of growth with the development of new companies in 1,520 million euros (15.5%). collaboration with external partners, both on the domestic market and on the international market. 81% of this increase came from the Financial This has led to a gradual increase in the part i c i- Group, and was mainly due to Caja Laboral’s pation of external partners in joint ventures. bank and interbank investment, which rose by 703 and 492 million euros, respectively during the The capital holdings of these external partners are y e a r. mainly to be found in companies included in the consolidated statements of the industrial co-opera- In terms of growth this Group was followed by the tives and the distribution sector, to which should be Industrial Group, which recorded an annual added the proportional part of members of Lagun- increase in current assets of 263 million euros, due Aro from outside the MCC co-operatives, men- to the increase in turnover and the incorporation of tioned above. The total for external part n e r s new companies. The headings that increased most accounted for 310 million euros at 31.12.00, an in this Group at the end of 2000 were Customers increase of 20.5% over the year, although its and Stock being Manufactured. share on the liabilities side only increased by one tenth to 2.2%. E q u i t y MCC's Equity was considerably strengthened in Long-term liabilities 2000, having increased by 286 million euros The balance of MCC funding from third part i e s (14.2%). This increase was due to the profitability with a period of maturity of more than one year for the year, together with the demanding policy u n d e rwent growth of 319 million euros (19.3%) in for capitalisation of surplus, which is mainly rein- 2000, to total 1,974 million euros at the end of vested to self-finance development. the year. 65% of the increase was in the Distribution Group, in tune with the considerable The most significant contribution to the aforemen- amount of investment carried out by this Group last tioned increase came from the Industrial Group, y e a r. which increased its consolidated equity by 165 million euros, 58% of the MCC total. This was due Most of these long-term liabilities correspond to the to the profits made over the year and the incorpo- Financial Group, mainly to term deposits belong- ration of new co-operative members. ing to Caja Laboral savers, and Lagun-Aro's Matured Liabilities Reserve Fund (523 million Of the 2,295 million euros of Equity at the end of euros at 31.12.00), which serves to meet obliga- the year, 983 million corresponded to Share tions contracted with members receiving capitali- Capital and the remaining 1,312 million to sation benefits. R e s e rv e s . S h o rt-term liabilities Lagun Aro ’s Net Wo rt h This balance sheet heading increased by 1,233 Lagun Aro’s Net Wo rth attributable to MCC, after million euros (18%) during 2000. 74% of this having separated the proportional part corre- growth was due to the Financial Group, mainly sponding to members from outside the owing to new savings attracted by Caja Laboral. Corporation, totalled 1,478 million euros at Although it was not as sharp, the increase in the

39 s h o rt - t e rm liabilities of the Industrial and with what has been happening in the sector over Distribution Groups should also be highlighted, the last two years, the trend was that of a gradual which increased by 15% in overall terms, in line transfer of savings from unit trusts to traditional with the expansion in turn o v e r. deposit accounts.

It should also be mentioned that, in addition to VALUE ADDED resources on the balance sheet, Caja Laboral has To complete this commentary on MCC's Balance a considerable amount of savings from third part i e s Sheet, the following table is offered in which a channelled through off-balance sheet savings comparison is made of the financial statements for schemes, mainly unit trusts and pension and wel- the last two years, after being structured on the fare plans. The balance of these schemes came to basis of the composition of Value Added. 2,002 million euros at 31.12.00, although in line

Value added generated by Mondragón Corporación Cooperativa (millions of euros)

1999 2000 Annual variation HEADING Amount % distr. Amount % distr. Amount %.

Value Added 1,967 100.0 2,094 100.0 127 6.4 Personnel Costs (961) (48.9) (1,083) (51.7) (122) 12.6 Internal Yield 1,006 51.1 1,011 48.3 5 0.5 Financial Costs (163) (8.3) (192) (9.2) (29) 17.9 Cash Flow 843 42.8 819 39.1 24 (2.8) Depreciations (230) (11.6) (262) (12.5) (32) 13.9 Operating Profit 613 31.2 557 26.6 (56) (9.1) Transfers and Other Income (59) (3.0) (49) (2.3) (10) (17.5) Lagun-Aro Tech. Int. Rate (94) (4.8) (103) (5.0) 9 9.8 Surplus on year 460 23.4 405 19.3 55 (11.9)

The overall Value Added generated by MCC in in 2000 compared to an 18% rise in 1999, and 2000 increased by 6.4% to total 2,094 million in fixed income, with a rise in the interest rates euros. The biggest part of this Value Added was for public sector borrowing at 10 years from an generated by the Industrial Group, which with 970 average of 4.7% in 1999 to 5.5% in 2000, with million euros accounted for 46.3% of the total. It the resulting negative effects on the value of the was followed by the Financial Group with 27.3%, p o rt f o l i o . with the remaining 26.4% corresponding to the Distribution Group. Personnel Costs rose by 12.6%, due to the con- siderable creation of jobs in MCC. Wa g e s The fall of 3.6 points in the share of the Financial accounted for 51.7% of the Value Added gener- Group compared to 1999 was due to the differ- ated, which was an increase of 2.8 points com- ences in perf o rmance recorded by the financial pared to 1999. This was a result of the fall in markets over the two years, both in the case of income of the Financial Group, as there was no variable income, with a 22% fall in the Ibex 35 significant variations compared to 1999 in the

40 other two Groups in the amount of value added After all the expenses have been deducted, a absorbed by personnel costs, and also due to the Trading Profit of 557 million euros was achieved, incorporation of new companies, which means which was 9.1% lower than in 1999. that the comparison between the two years is not totally homogenous. Non-trading income consists mainly of transfers to provisions, minority partner interests and other There was an upward trend in interest rates in non-trading income, and actuarial adjustments on 2000, as monetary policy was aimed at counter- L a g u n - A r o ’s reserves. The figure for 2000 came to acting inflationary pressure deriving from vigor- –49 million euros, which was 17% lower than the ous economic growth and the rise in oil prices. figure for 1999. This upward trend in interest rates was reflected in MCC’s accounts, as Financial Costs increased Likewise, the trading profit is reduced by the appli- significantly by 17.9% compared to 1999. This cation of the technical interest rate, which was increase means that the amount of Value Added 5.2% at the end of 2000, to Lagun-Aro’s reserv e s e a rmarked for Financial Costs rose by 0.9 points in order to restate actuarial liabilities. As a result, compared to 1999, to 9.2%. the application of this technical interest rate meant a decrease of 103 million euros in the profits for Therefore, MCC’s cashflow accounted for 819 2000, which is 9.8% more than in 1999. million euros, with a moderate fall of 2.8% com- pared to the figure for 1999. Therefore, the Final Surplus on the year totalled 405 million euros, which is a fall of 11.9% com- The depreciations recorded by MCC in 2000 pared to the figure recorded in 1999. This was totalled 262 million euros, with year- o n - y e a r due to the poor perf o rmance of the financial mar- growth of 13.9%, as a result of the high level kets, in spite of which the figures were similar to of investment in the last few years. Although the those achieved in 1998. Industrial Group accounts for most of the overall depreciations of MCC (48% of the total), it is The following table briefly summarises how this followed very closely by the Distribution Group, Surplus has been distributed, compared with whose depreciations account for 45% of the total. 1 9 9 9.

Distribution of Mondragón Corporación Cooperativa Surplus (in millions of euros)

31.12.99 31.12.00 HEADING Amount % distr. Amount % distr.

Company Tax 28 6,2 32 8,0 Education and Coop. Prom. Fund 28 6,1 30 7,3 Int. on Capital Cont. and Monet. Div. 50 10,7 69 17,0 Capitalised Profit 354 77,0 274 67,7 Total Surplus on Year 460 100,0 405 100,0

The first three headings in the table refer to external payments. The last one covers the significant capitalisation of the remaining Surplus, in the form of co-operative dividends or reserve funds.

41 O rg a n i s a t i o n a l CONGRESS Structure

Presidency General Council

INDUSTRIAL GROUP FINANCIAL DISTRIBUTION A u t o m o t i v e GROUP GROUP C o m p o n e n t s

C o n s t r u c c t i o n

Industrial Equipment

Household Goods

Engineering and Capital Goods

Machine To o l s

Research, Training and Education Centres

Social and Management Bodies

STANDING COMMITTEE OF THE CONGRESS GENERAL COUNCIL

President: Otaegui, Juan Mª President: Cancelo, Antonio

Vice-president: Salegui, Francisco Vice-president: Aldekoa, José Mª Members: Alvarez, Santiago Catania, Jesús Dacosta, Constan Andrés, José Luis Echeverría, Antonio Ansoategui, Juan José Goikoetxea, J.Ramón Arratibel, José Luis Maiztegui, Jesús Arrieta, Juan José Olasolo, José Luis Domaica, Ramón Otaegui, Juan Mª Esnal, Jokin Otaño, Iñaki Gantxegi, Javier Garnica, Agustín Officers: Gárate, José Ignacio Gaztañaga, J. Domingo Gisasola, José Mª Herrera, Miguel Herrasti, Jesús Mª Larramendi, José Mª Laspiur, Miguel Angel Markaide, Agustín Retegui, Javier Villaescusa,Emilio Uzkudun, Juan Mª

General Secretary: Celaya, Adrián General Secretary: Celaya, Adrián

42 GENERAL COUNCIL

José Mª Aldekoa Jesús Catania Constan Dacosta Antonio Echeverría

Jesús Maiztegui José Luis OlasoloJuan Mª Uzkudun Iñaki Otaño

José Ignacio Gárate José Mª Gisasola Jesús Mª Herrasti Miguel Angel Laspiur

Javier Retegui Adrián Celaya J.Ramón Goikoetxea

Juan Mª Otaegui Antonio Cancelo President of the President of the Congress General Council

43 List of MCC Companies

NOVA PARANOA FUNDICIONES Av. Casa Grande, 1.731 BRASILEIRAS Piraporinha- Diadema- Rodavia Fernao Dias Sáo Paulo Minas Gerais CEP 09961- 902 (Brasil) (Brasil) Tel. 005511- 4066- 6533 Tel.: (35) 343 52 211 Fax 005511- 4066- 6350 Fax:(35) 343 58 248 E-mail: E-mail: Pa r a n o a @ v i s u a l b y t e . c o m . b r Fb @ f u n d i c a o b r a s i l e i r a . c o m . b r Cikautxo and MCC Fagor Ederlan has a 51% Financial Group Industrial Group Inversiones each have a holding. 14% holding. Activities: Banking Insurance CIKAUTXO Activities: Casting of automotive parts ARO LEASING LAGUN ARO Bº Magdalena 2, B Rubber processing. and components. 48710 Berriatua C/ Gran Vía 35-6º VIDA (Bizkaia) FAGOR EDERLAN FAGOR EDERLAN 48009 Bilbao C/Gran Vía 35-1º Tel.: 34 946 137 000 Gaztanadui, 42 BORJA (Bizkaia) 48009 Bilbao AUTOMOTIVE Fax: 34 946 137 040 20540 Eskoriatza Pol. Barbalanca, s/n Tel.: 34 944 244 350 (Bizkaia) E-mail: (Gipuzkoa) 50540 Borja Fax: 34 944 236 669 Tel.: 34 944 798 300 BATZ SISTEMAS [email protected] Tel.: 34 943 719 000 (Zaragoza) Fax: 34 944 169 803 Bº Torrea 32-34 Activities: Fax: 34 943 719 001 Tel.: 34 976 869620 48140 Igorre Activities: Financial leasing Activities: E-mail: Fax: 34 976 869642 (Bizkaia) Injection moulded and of capital equipment. Life insurance. [email protected] E-mail: Tel.: 34 946 305 000 overmoulded parts. a. l a z a r o @ b o r j a . Fax: 34 946 305 020 Rubber mixes. Activities: CAJA LABORAL SEGUROS fa g o r e d e r l a n . e s E-mail: Suspension arms. Knuckles. LAGUN ARO Fagor Ederlan has a Pº José Mª [email protected] CIKAUTXO CZ. Mechanism casings. Clutch C/Gran Vía 35-1º 100% holding. Arizmendiarrieta s/n Letni,3867 housings. Tel.: 34 944 798 300 Activities: 20500 Mondragón PSC 46801 Gearbox covers. Activities: Fax: 34 944 169 803 Assemblies, bodywork (Gipuzkoa) Jablone Nad Nisou Discs. Drums. Calipers. Automotive assemblies. assembly. Tel.: 34 943 719 500 Activities: República Checa Cylinder head covers Fax: 34 943 719 778 Hand brake levers. General Insurance. Tel. 00 42 042 8302224 Differential gearboxes. GALDAN Jacks. Pedal units. Rear Servicio.de.Atencion.al. Fax 00 42 042 8302239 Gearboxes. Pol. Ibarra, s/n axles. [email protected] E-mail: Alsasua, Navarra www.cajalaboral.es Previsión Social [email protected] FAGOR EDERLAN Tel.: 34 948 563 675 BATZ DO BRASIL Activities: DO BRASIL Fagor Ederlan has a 50% LAGUN ARO Avda. Eurico Ambrog Activities: Banking. holding. Pº José Mª 2100 Taubaté SP Rubber parts. Rua Funchal, 263 Arizmendiarrieta s/n Estado de Sao Paulo, Sao Paulo (Brasil) Activities: 20500 Mondragón Brasil Fagor Ederlan has a 51% Aluminium die casting. holding. (Gipuzkoa) Tel. 00 55 122 86 1573 Tel.: 34 943 790 100 Fax 00 55 122 86 1553 Activities: AUTOMODULOS Fax: 34 943 793 531 Batz has a 50% holding Casting of automotive parts Parque Tecnológico, E-mail: and Promoauto a 40% and components. Ed. 103 [email protected] holding. 48170 Zamudio (Bizkaia) Activities: Activities: Tel.: 34 944 209 370 Social welfare cover for Jacks, brake levers, pedal Fax: 34 944 209 369 co-operators. units. Activities: Complete axles for cars.

44 AUTOMODULOS LUZURIAGA MAIER UK MAPSA COAISA ARAGON USURBIL Chaserwater Heaths Ctra. Echauri, 11 Av. Monseñor Pablo Polígono Barbablanca C/ Txiki-Erdi Industrial Area 31160 Orcoyen Cabrera, 4.811 50540 Borja 20170 Usurbil Attwood Road (Navarra) 5008 Córdoba (Gipuzkoa) (Zaragoza) Burntwood Apdo. 1002 (Argentina) COMPONENTS Tel.: 976 866 077 Tel.: 34 943 370 200 West Midlands WS7 8GJ 31080 Pamplona Tel.: 00 54 351 4760006 Fax: 976 866 078 Fax: 34 943 365 564 (Reino Unido) Tel.: 34 948 325 011 Fax: 00 54 351 4762082 CONSONNI E-mail: Tel.: 00 44 1543 Fax: 34 948 325 323 E-mail: Activities: Bº Trobika, s/n au t o m o d u l o s . a r a g o n @ w a n a d o o . e s 277460 E-mail: matriceria.comercial@ Brake housings and 48100 Munguía Fax: 00 44 1543 [email protected] si.cordoba.com.ar Activities: suspension arms. (Bizkaia) Apdo. 35 278752 MCC Inversiones has a Assembly of automotive Activities: Tel.: 34 946 156 331 E-mail: 40% holding. components. MAIER Manufacture of aluminium Fax: 34 946 156 281 [email protected] Pol. Ind. Arabieta, s/n wheel rims. Activities: E-mail: consonni@ Maier has a 60% holding FIT AUTOMOCION Apdo. 103 Manufacture of water pump Manufacture of engine consonni-scoop.es and MCC Inversiones a 48300 Gernika housings. cradles. Barrio San Juan, s/n 40% holding. Activities: (Bizkaia) Low pressure and gravity Apdo. 80 Heating elements for Tel.: 34 946 259 200 Activities: cast aluminium parts. GIASA 20570 Bergara washing appliances, water Fax: 34 946 259 219 Plastic injection moulding (Gipuzkoa) Av. Monseñor Pablo heaters, central heating E-mail: and finishing. PROMOAUTO Tel.: 34 943 769 044 Cabrera, 4.807 equipment, small domestic [email protected] Fax: 34 943 769 156 Portal de Gamarra, 40 5008 Córdoba appliances and industrial CHROMECO MCC Inversiones and Activities: Apdo. 628 (Argentina) use. Fagor Ederlan have a Plastic injection moulding. Lichfield Road 01080 Vitoria Tel.: 00 54 351 4762101 Brownhills 66% holding. Die making. Tel.: 34 945 129 100 Fax: 00 54 351 4762082 COPRECI West Midlands WS8 6LH Fax: 34 945 129 110 E-mail: Activities: Finishes: chrome-plating, Avda. de Alava, 3 (Reino Unido) MCC inversiones has a Manufacture of brake screen-printing, heat cpassera@matriceria- E-20550 Aretxabaleta Tel.: 00 44 1543 453333 50% holding. calipers. engraving, painting, laser, etc. maa.com.ar Fax: 00 44 1543 575402 (Gipuzkoa) Activities: MCC Inversiones has a Maier has a 60% holding Tel.: 34 943 71 94 99 MAIER NAVARRA Development of automotive 40% holding. FPK and MCC Inversiones a Fax: 34 943 79 23 49 Polígono Ind. Elordi, s/n parts. Bº San Antolín, 16 40% holding. Activities: E-mail: 31979 Iraizotz-Ultzama 48170 Zamudio Engineering, manufacture [email protected] (Navarra) Activities: PROMOAUTO (Bizkaia) and implementation of Activities: Tel.: 34 948 309 210 Plastic injection moulding COMPONENTES Tel.: 34 944 523 605 assembly and welding lines. Taps and thermostats for gas Fax: 34 948 309 333 and finishing. Av. Eurico Ambrogi Fax: 34 944 522 156 cookers, ovens and hobs. E-mail: Santos, 2.100 E-mail: [email protected] MASA Electrically operated pumps, [email protected] FERROPLAST Distrito Industrial MCC Inversiones has a Av. Monseñor Pablo timers, pressure switches, Polígono “A Granxa” Piracangagua 50% holding. Activities: Cabrera, 4.809 thermostats and electronic Parcela 2, Rua 1 12042-010 Taubaté- Activities:: Plastic injection moulding. 5008 Córdoba controls for washing 36400 Porriño Sao Paulo (Brasil) Plastic assembly supports. (Argentina) machines and dishwashers. (Pontevedra) Tel.: 00 55 12 36276000 Engine covers. Noise shields. Tel.: 00 54 351 4762092 Transformers for microwave Apdo. 6015 Fax: 00 55 12 36276002 . Fax: 00 54 351 4767329 ovens. Components for gas 36210 Vigo E-mail: LUZURIAGA E-mail:sschmid@ heaters. Thermostats for Tel.: 34 986 342 020 componentes@ TAFALLA matriceria-masas.com.ar washing machines, Fax: 34 986 342 999 promauto.com.br Tafalla (Navarra) MCC Inversiones has a convectors and electric E-mail: MCC Inversiones has a Tel.: 34 948 700 250 40% holding. ovens. [email protected] 40% holding. Fax: 34 948 702 054 Maier has a 51% Activities: E-mail: Activities: holding. Design and manufacture [email protected] Manufacture of machined of dies. Activities: components. Activities: Thermoplastic injection Cylinder blocks and heads moulding. for engines.

45 List of MCC Companies

COPRECI MEXICO CZEIKA S.R.O. FAGOR ORKLI ECOTÈCNIA C/Uno, nº 736 Z.I. Prúmyslová, 3143/5 ELECTRONICA Ctra. Zaldibia Amistat, 23-1º Guadalajara Prostejov (Rep. Checa) Bº San Andres, s/n E-20240 Ordizia 08005 Barcelona Jalisco-México 44940 Participada al 100% por Apdo. 33 (Gipuzkoa) Tel.: 34 932 257 600 Fax: 34 932 210 939 Tel.: 52 36 610 6065 Eika 20500 Mondragón Tel.: 34 943 80 50 30 CONSTRUCTION Fax: 52 36 610 6046 (Gipuzkoa) Fax: 34 943 80 51 85 E-mail: Activities: E-mail: Tel.: 34 943 71 25 26 E-mail: [email protected] [email protected] Manufacture of domestic Sistemas de [email protected] Fax: 34 943 71 28 93 appliance components. Activities: Lifts and Activities: Copreci has a 75% E-mail: Safety components, elevators Design, manufacture and holding. [email protected] FONDEIK S.R.O. Regulation and Control for maintenance of wind- sc . s a l e s @ f a g o r e l e c t r o n i c a . e s ORONA Activities: Nádrazní, 50 Hlubocky- central heating systems, powered generators and ww w. f a g o r e l e c t r o n i c a . c o m Pol. Ind. Lastaola Manufacture of taps and Mariánské Üdolí 783 66 domestic hot water and wind farms. 20120 Hernani safety systems for domestic (Rep. Checa) Activities: fluids. Thermoelectric safety (Gipuzkoa) gas applications. Tel.: 00 420 685067560 Discrete semiconductors for systems for gas: domestic ECOTÈCNIA Tel.: 34 943 551 400 Fax: 00 420 685067800 axial and SMD surface appliances: electromagnetic NAVARRA Fax: 34 943 550 047 ZERCO E-mail: mounting. HYPERECTIFIER units and thermocouples. Pol. Ind. de Buñuel, E-mail: Komenského 274 [email protected] technology. Systems for Parcela G.1 [email protected] 793 68 Dvorce u Eika has a 60% holding analog and digital TV TAJO 31540 Buñuel Bruntálu and MCC has a 40% reception: Receivers, Polígono Ind. Activities: (Navarra) Czech Republic holding. Modular, Amplifiers, Aranguren s/n Manufacture and installation Tel.: 94 883 20 12 Tel.: 420 646 74 54 92 satellite dishes... of lifts and escalators. Fax: 94 883 20 59 Activities: Bº Arragua Fax: 420 646 74 54 95 Distribution components. Maintenance and repair of E-mail: Casting E-20180 Oiartzun E-mail: Home systems. Electronic (Gipuzkoa) lifts and escalators. [email protected] [email protected] subcontracting: regulation Manufacture and installation ww w. e c o t e c n i a . c o m EMBEGA Tel.: 34 943 26 00 00 and control circuits for the of spatial structures and Ecotècnia has a 25% Activities: Fax: 34 943 49 13 63 Pol. Industrial, s/n domestic appliance and enclosures. Installation and holding. Manufacture of taps and E-mail: Apdo. 63 automotive sectors. maintenance of pedestrian safety systems for domestic [email protected] Activities: E-31200 Estella do o r s . gas applications. (Navarra) Activities: Assembly of wind-powered MATZ-ERREKA generators. Tel.: 34 948 54 87 00 Bº de Ibarreta, s/n Plastic injection. Mould EIKA Fax: 34 948 54 87 01 construction for plastic E-20577 Antzuola Structures CALDERERIA Etxebarria E-mail: injection. (Gipuzkoa) and Handling TORRES ALTAMIRA Apdo. 20 [email protected] Tel.: 34 943 78 60 09 BIURRARENA Suzana, s/n. E-48270 Markina www.embega.com Fax: 34 943 76 63 75 Pol. Ind. de Bayas, 135 (Bizkaia) Pol. Bidebitarte Activities: E-mail: 09200 Miranda de Ebro Tel.: 34 946 167 732 Donostia Ibilbidea, 28 Decorative metal trims. matzerreka@matzerreka. (Burgos) Fax: 34 946 167 746 Apdo. 887 Printed gaskets. mcc.es Tel.: 93 225 76 00 E-mail: 20014 Astigarraga Membrane switches. ww w. m a t z - e r r e k a . m c c . e s Fax: 93 221 09 39 [email protected] (Gipuzkoa) Activities: Tel.: 34 943 554 350 E-mail: Activities: Plastic injection. Fax: 34 943 555 360 [email protected] Shielded heating elements. Fixing elements. Automation ww w. e c o t e c n i a . c o m Activities: Electric hotplates. Heaters equipment for doors and Ecotècnia has a 40% Machinery and After Sales and touch controls for glass shutters. holding and MCC Service (Public works and ceramic hobs. Inversiones has a 30 % forestry) holding. Maintenance and industrial supply. Activities: (Maintenance management, Manufacture of towers for marketing of hydraulic and wind-powered generators. pneumatic material, assembly of structures and installations).

46 VENDAVAL Construction WINGROUP HERTELL IRIZAR MAGHREB PROMOCIONES Work and AMAZONIA Poligono Industrial, s/n Oulja, Km 0.300 EOLICAS, S. A. Materials Avda. Buriti, 20267 Ikastegieta Sal-e - Morocco Amistad, 23 5940 Manaus (Gipuzkoa) Tel.: 212 7 81 01 15 08005 Barcelona ETORKI INDUSTRIAL AM-Brasil Tel.: 34 943 653 240 Tel.: 212 7 81 01 13 (Barcelona) Pol. Ind. Murga, 16 EQUIPMENT Tel. 00 52 92 6154545 Fax: 34 943 653 332 Irizar has a 34% holding. Tel.: 93 225 76 00 01479 Murga-Aiala Fax 00 52 92 6154747 E-mail: Activities: Fax: 93 221 09 39 (Alava) [email protected] Leisure Activities: Coach manufacture. E-mail: Tel.: 34 945 399 072 and Sport Sports equipment and tools. Activities: [email protected] Fax: 34 945 399 223 For the agricultural sector: IRIZAR MÉXICO ww w. e c o t e c n i a . c o m E-mail: DIKAR EREDU Depressors. Valves. Ecotècnia has a 40% [email protected] Parque Ind. Bern a r d o Urarte Kalea, 26 Ola Auzoa, 4 Reducers, accessories. holding and MCC Qu i n t a n a Activities: Apdo. 193 20250 Legorreta Water pumps and milking Inversiones has a 20 % Parcelas 7 al 12- Pine boards and planks. (Pol. Ind. San Lorenzo) (Gipuzkoa) pumps. holding. Ma n z a n a 1 4 20570 Bergara Tel.: 34 943 806 100 Municipio El Marqués Activities: LANA (Gipuzkoa) Fax: 34 943 806 374 IRIZAR Qu e r e t a r o - M é x i c o Promotion of Wind farms. C/ Santxolopetegui Tel.: 34 943 765 548 E-mail: [email protected] San Andrés, 6 Tel. 00 52 42 382500 Fax: 34 943 760 814 Auzoa, 24 Activities: 20216 Ormaiztegi Fax 00 52 42 215395 ROCHMAN E-mail: [email protected] 20560 Oñati Metal furniture for (Gipuzkoa) E-mail: 48210 Ochandiano (Gipuzkoa) Activities: outdoor use: countryside, Tel.: 34 943 809 100 pm e n d i z a b a l @ i r i z a r. c o m . m x (Bizkaia) Tel.: 34 943 780 111 Muzzle-loading weapons. beach and garden. Fax: 34 943 889 101 Irizar has a 100% Tel.: 34 945 450 075 Fax: 34 943 783 222 Modern furniture E-mail: [email protected] holding. Fax: 34 945 450 257 E-mail: www.irizar.com SHANGHAI DIKAR for indoor use. Activities: E-mail: [email protected] LEISURE AND Activities: Coach manufacture. [email protected] www.lana-scoop.es SPORTS EQUIPMENT ORBEA Luxury long- and medium- Pol. Ind. Goitondo Activities: Activities: Mengjing, Village, distance coach bodywork. TIANJIN IRIZAR 48269 Mallabia Rollways. Handling Formwork boards. Boards Huangdu Town COACH (Bizkaia) installations. for furniture. Three-ply Jinding District, Shanghai IRIZAR BRASIL Tel.: 34 943 171 950 218 Hong Qi Packaging and wrapping boards. Boards for structural P.R. China Botucatu, Brasil Fax: 34 943 174 397 Nankai District machines. use. Tel.: 8621 59594169 Tel.: 55 14 8213336 E-mail: Tianjin (China) Fax: 8621 59594769 Fax: 55 14 8213735 orbea@sarenet Tel.: 86 022 761 3041 URSSA VICON Irizar has a 100% www.orbea.mcc.es Fax: 86 022 761 3345 Campo de los Palacios Padre Larroca, 3 WINGROUP holding. Irizar has a 36% holding. Apdo. 284 20001 San Sebastian Apartado 168 Activities: Activities: Activities: 01006 Vitoria (Alava) (Gipuzkoa) Amillaga, 28 Bicycles. Coach manufacture. Coach manufacture. Tel.: 34 945 135 744 Tel.: 34 943 270 300 20570 Bergara Fax: 34 945 135 792 Fax: 34 943 273 047 (Gipuzkoa) IRIZAR TUS, LTD. E-mail: Elgeta Tel.: 34 943 769 056 Tec h n i c a l Trichy Road, Viralimalai [email protected] (Gipuzkoa) Fax: 34 943 769 178 Co m p o n e n t s 621316 Tamil Nadu ww w. j e t . e s / u r s s a Tel.: 34 943 789 022 and Equipment Activities: (India) Fax: 34 943 789 024 Activities: Camping, exercise EDERFIL Tel.: 00 91 4339 20393 Engineering, manufacture of E-mail: equipment and tools. Pol. Industrial, s/n Fax: 00 91 4339 20236 metal structures. [email protected] 20250 Legorreta E-mail: Activities: (Gipuzkoa) [email protected] Buildings and homes. Tel.: 34 943 806 050 Activities: Industrial premises. Fax: 34 943 806 349 Coach bodywork. E-mail: [email protected] Activities: Electric conductors.

47 List of MCC Companies

UROLA MANCHALAN ALKARGO LITOGRAFIA OIARSO Urola-Kalea, s/n Av. Castilla La Mancha,11 Bº Belako, s/n DANONA Bº Zikuñaga, 57-F Apdo. 3 19171 Cabanilla del Apdo 102 Astigarragako Etorbidea,3 Polígono Ibarluze 20230 Legazpia Campo (Guadalajara) 48100 Mungia (Bizkaia) 20180 Oiartzun 20128 Hernani (Gipuzkoa) Tel.: 949 337525 Tel.: 34 946 740 004 (Gipuzkoa) (Gipuzkoa) HOUSEHOLD GOODS Tel.: 34 943 737 003 Fax: 949 337526 Fax: 34 946 744 417 Tel.: 34 943 491 250 Tel.: 34 943 335 020 Fax: 34 943 730 926 E-mail: E-mail: Fax: 34 943 491 660 Fax: 34 943 335 210 Do m e s t i c E-mail: [email protected] [email protected] E-mail: danona@ E-mail: ap p l i a n c e s [email protected] Alecop, Tajo and mondragongraphics.com [email protected] Activities: [email protected] Componentes de www. DOMUSA Distribution transformers. Activities: www.urola.com Electrodomesticos y mondragongraphics.com Bº San Esteban, s/n Medium-power transformers. For the health sector: Electronicos, S.Coop. 20737 Régil Activities: Autotransformers. Dry Activities: Infusion equipment. each have a 20% Aptdo. 95 - 20730 Azpeitia Construction of blowing encapsulated transformers. Catalogues. Magazines. Transfusion equipment. holding. (Gipuzkoa) machines for the Books. Posters. Leaflets. Catheters. Epicraneals. Tel.: 34 943 813 899 manufacture of hollow Activities: COINALDE Annual Reports. Enteral nutrition. Parentaral Fax: 34 943 815 666 thermoplastic bottles. Assembly of electrical Concejo, 10 nutrition. Accessories and Manufacture of blowing installations for domestic 01013 Vitoria ROTOK INDUSTRIA connectology. Probes. Activities: moulds. Plastic extrusion. appliances. Assembly of car (Alava) GRÁFICA Anaesthesia equipment. Anti Individual boilers. Plastic injection moulding. parts. Manufacture of plastic Tel.: 34 945 264 288 Pol. Industrial Txirrita- AIDS kit. Plastic blowing. Plastic parts for domestic Fax: 34 945 253 997 Maleo. Pabellón 11 EDESA injection moulding-blowing. appliances. 20100 Renteria OSATU Cervantes, 45 Activities: 48970 Basauri Nails. Wire. Metal mesh. (Gipuzkoa) Travesía de Padure, s/n PRODESO Tel.: 34 943 344 614 48240 Berriz (Bizkaia) Tel.: 34 944 491 200 Industrial Uribe Auzoa, 10 Fax: 34 943 524 767 (Bizkaia) ELKAR Fax: 34 944 495 096 Services 202500 Mondragón E-mail: rotok@ Tel.: 34 946 225 399 Larrondo Beheko www.edesa.mcc.es (Gipuzkoa) mondragongraphics.com Fax: 34 946 225 391 Etorbidea, Edif. 4 ALECOP Tel.: 34 943 712 630 www. E-mail:os a t u @ o s a t u . c o m Activities: 48180 Loiu Loramendi, s/n Fax: 34 943 711 717 mondragongraphics.com ww w. o s a t u . c o m White goods. (Bizkaia) 20500 Mondragón E-mail: MCC Inversiones has a Tel.: 34 944 535 205 Activities: (Gipuzkoa) [email protected] 37% holding and Keslan, FAGOR Fax: 34 944 535 776 For the health sector: Tel.: 34 943 712 405 Danona and Elkar a 38% ELECTRODOMESTICOS Activities: E-mail: elkar@ Monitors. Single or three- Fax: 34 943 799 212 holding. Bº San Andrés, 18 Education and training mondragongraphics.com channel electrocardiographs. E-mail: Apdo. 49 systems. Consultancy and www. Activities: Defibrillators. Ergometers. [email protected] 20500 Mondragón technical assistance in mondragongraphics.com Rotativa. Spirometers. Ultrasound www.alecop.mcc.es (Gipuzkoa) education. Teaching scanners. Activities: Tel.: 34 943 719 100 Activities: material. Technological Industrial catalogues. Books. Fax: 34 943 796 881 Technical educational research centres. Company Advertising leaflets. Annual E-mail: equipment. Prefabricated creation and innovation Reports. Magazines. fa g o r e l e c t r o d o m e s t i c o s @ electrical installations. centres. General Graphic products in general. mc c . e s consultancy. ww w. f a g o r e l e c t r o d o m e s t i c os . m c c . e s Activities: Cookers. Ovens. Extractor fans. Microwave ovens. Air conditioning. Fridges and freezers. Washing machines. Dryers. Dishwashers. Water heaters. Boilers. Storage heaters. Kitchen units and kitchenware.

48 FAGOR MC LEAN COINMA INDIA Co m e r c i a l ENYCA ELECTRONICS Valentín Gomez, 151 41, Sector 18, Udyog Equipmen Avda. La Cerrada, 37 (THAILAND) LTD. 1706 Haido Vihar, Gurgaon 39600 Maliaño Wellgrow Industrial Buenos Aires (Argentina) 122001 Haryana FAGOR (Cantabria) Estate INDUSTRIAL Tel.: 34 942 261 096 Tel.: 54 11 4489 8989 (India) ENGINEERING AND 82 Moo 5 Bangna- Trad Fax: 54 11 4489 8988 Tel.: 91 124 6348245 Santxolopetegui, 22 CA P I TAL GOODS Fax: 34 942 260 506 Highway Km. 36 E-mail: Fax: 91 124 6346870 Aptdo. 17 E-mail: Bangsamk-Bangpakong [email protected] E-mail: 20560 Oñati Automation and [email protected] Chachoengsao Fagor Electrodomesticos co i n m a i n d i a @ s a t y a m . n e t . i n (Gipuzkoa) Control www.enyca.es 24180(Thailand) and MCC Inversiones ww w. i n t e r i o r s e s p a n i a . c o m Tel.: 34 943 718 030 AIC, MSI and MCC Tel.: 00 66 38 570089 (90) have a 50% holding. Fax: 34 943 718 181 have a 66.66% holding. Activities: FAGOR Fax: 00 66 38 570091 E-mail: Activities: Marketing of furniture for AUTOMATION Activities: E-mail: [email protected] Manufacture of domestic the home and office. Bº San Andrés s/n Telecommunications fa g t h a i @ l o x i n f o . c o . t h www.fagorindustrial.com appliances. Apdo. 144 engineering. Fagor Electronica has a DANONA Activities: 20500 Mondragón 100% holding. WROZAMET Anardi Area, 2 300 to 3,000 dishes/hour (Gipuzkoa) MONDRAGON Activities: Ul. Zmigrodzka 143 Apdo. 42 dishwashers. Tel.: 34 943 799 511 CONET Iturroz, 21 bajo Manufacture of electronic 51-130 Wroclaw 20730 Azpeitia Glass washers. 7-10-14-25- Fax: 34 943 791 712 20500 Mondragón components. Polonia (Gipuzkoa) 50 kg. washing machines. E-mail: ma r k e t i n g - i n f o @ (Gipuzkoa) Tel. 00 48 71 3244542 Tel.: 34 943 815 900 Ranges. Brat pans. faborautomation. mcc.es Tel.: 943 712 727 EXTRA Fax 00 48 71 3253363 Fax: 34 943 151 481 Convection and combi ww w. f a g o r a u t o m a t i o n . m c c . e s steamers (gas and electric). Fax: 943 711 750 ELECTROMENAGER E-mail: E-mail: Activities: E- m a i l : Fryers. Fry-tops. Avenue Hassan II [email protected] [email protected] Numerical controls. Digital co n e t @ c o n e t i o n . c o m Commercial refrigeration. Mohammedia MCC Inversiones and www.danona.mcc.es readouts. Linear and rotary www.conetion.com Fagor Electrodomesticos BP 179 - Morocco Activities: transducers. Feed and www.krisol.com have a 75.96% holding. FAGOFRI Tel.: 212 3 32 74 12 Veneered and melamine headstock regulators. Feed AIC has a 62% holding Fax 212 3 32 74 25 Ctra. Córdoba-Málaga Activities: lounge furniture. and headstock motors. and MCC Desarrollo a km. 8 Fagor Electrodomésticos Manufacture of domestic Veneered and melamine 38% holding. has a 100% holding. 14900 Lucena appliances. dining room furniture Activities: (Córdoba) Ingenieering Activities: Veneered and melamine Connection services. Tel.: 34 956 516 179 and Consultancy Manufacture of domestic bedroom furniture Fu r n i t u r e Fax: 34 957 515 621 appliances. Veneered and melamine LKS CDEE Fagor Industrial has a DIARA COINMA children’s bedroom furniture General Arrando, 40-3º 51% holding. Pol. Basabe GEYSER GASTECH Vitoriabidea 4-Z.I. Upholstered sofas. 28010 Madrid Edif. Oficinas EO 13-14 Bº San Juan s/n Ali - Gobeo Activities: Tel.: 34 913 191 299 20550 Aretxabaleta Apdo. 151 01010 Vitoria (Alava) Domestic appliances. Fax: 34 913 198 102 (Gipuzkoa) 20570 Bergara Tel.: 34 945 241 616 E-mail: Tel.: 34 943 771 015 (Gipuzkoa) Fax: 34 945 240 637 KIDE [email protected] Fax: 34 943 790 587 Tel.: 34 943 769 004 E-mail: Pol. Gardotza, s/n AIC, LKS, S.Coop. have E-mail: Fax: 34 943 767 136 [email protected] 48710 Berriatua a 73% holding. [email protected] Fagor Electrodomesticos www.sidi.es/coinma (Bizkaia) Tel.: 34 946 833 510 has a 50% holding. Activities: Activities: Fax: 34 946 833 133 Product design. Packaging Activities: Wooden office furniture. E-mail: design. Graphic design, Gas water heaters. [email protected] corporate image. Activities: Insulated panels and doors for coldrooms, cold stores and miniboxes.

49 List of MCC Companies

LKS CONSULTORIA LKS INGENIERIA LKS STUDIO I3S ONDOAN Metal Forming Pº José Mª Pº José Mª Almagro, 15 - 5ª planta Plaza del Museo,1-3º SERVICIOS AURRENAK Arizmendiarrieta, 5 Arizmendiarrieta, 5 28010 Madrid 48009 Bilbao Parque Tecnológico Vitorialanda 15 20500 Mondragón 20500 Mondragón (Madrid) Tel.: 34 944 241 993 Edif. 101 módulo C Ali - Gobeo (Gipuzkoa) (Gipuzkoa) Tel.: 917 022 474 Fax: 34 944 238 348 48170 Zamudio 01010 Vitoria Tel.: 34 943 770 335 Tel.: 34 943 770 335 Fax: 917 022 475 MSI, MCC Inversiones (Bizkaia) Tel.: 34 945 244 850 Fax: 34 943 771 012 Fax: 34 943 793 878 E-mail: s@l k s s t u d i o . c o m and AIC have a 51% Tel.: 944 522 270 Fax: 34 945 246 912 E-mail: E-mail: LKS Ingenieria and AIC holding. Fax: 944 521 047 E-mail: [email protected] lk s . i n g e n i e r i a @ m c c . e s have a 60% holding. Ondoan, S. Coop. has a Activities: [email protected] ww w. l k s . i n g i e n e r i a . m c c . e s 100% holding. Activities: Activities: Consultancy and sale of Activities: Consultoría: Consulting. Activities: Project and building computer services. Activities: Tooling for different iron Management Advice. Consulting in engineering. management. Installation maintenance and aluminium casting Specific solutions. Training Property valuations. Civil ONDOAN management. technologies in the in Strategy, Quality and Engineering. Building. INDISER Parque Tecnológico automotive sector. Continuous improvement, Plaza Alférez Edif. 101 módulo C SEI Marketing, Organisation LKS INTELCOM Provisional, 3 entreplanta 48170 Zamudio Le Forum BATZ and Human resources, Plaza Larrín, nº1 26001 Logroño (Bizkaia) 64116 Bayonne CEDEX TROQUELERIA Industrial Engineering and 20550 Aretxabaleta (La Rioja) Tel.: 944 522 313 (Francia) Bº Torrea 32 - 34 logistics, Economic-Financial (Gipuzkoa) Tel.: 941 221 318 Fax: 944 521 047 Tel.: 33 559 580 000 48140 Igorre matters. Account auditing. Tel.: 34 943 712 451 Fax: 941 226 558 E-mail: Fax: 33 559 580 199 (Bizkaia) Fax: 34 943 712 351 E-mail: [email protected] E-mail: Tel.: 34 94 6315 707 LKS CINYMA E-mail: intelcom@ [email protected] o m Delegación en Gipuzkoa: sei@eureka. Fax: 34 94 6315 566 lksingenieria.es LKS Ingenieria has a Polígono Basabe, F05 archimedia.fr Plaza Europa, 5º- 1º B E-mail: LKS Ingenieria, ENYCA 55% holding. 20550 Aretxabaleta MSI and AIC have a 15707 Santiago de [email protected] and AIC have a 100% (Gipuzkoa) 100% holding. Compostela Activities: holding. Tel.: 943 771 587 Activities: ( A Coruña) Winery project Activities: Tel.: 981 566 299 Fax: 943 771 684 Die manufacture. Activities: engineering. Computing and software E-mail: aretxabaleta Fax: 981 558 435 Design and implementation development. E-mail: @ondoan.com of communication networks. MSI [email protected] MONDRAGON Activities: AIC, LKS and LKS LKS TASACIONES SISTEMAS DE Design and development of: Ingeniería have a 60% Pol. Basabe, Edificio F INFORMACION Engineering projects and holding 20550 Aretxabaleta Ama kandida, 21 site management, carrying Activities: (Gipuzkoa) (Denac) out and maintenance of Engineering and Tel.: 943 712 100 20140 Andoain general installations, Consulting. Fax: 943 797 735 (Gipuzkoa) emergency and self- E-mail: ta s a c i o n e s @ Tel.: 34 943 594 400 protection plans and LKS IAMM lk s i n g e n i e r i a . e s Fax: 34 943 590 536 turnkey systems. Almda. Doctor Areilza, w w w. l k s . e s E-mail: Environmental Consultancy 56 -1º Centro LKS Ingenieria has a [email protected] and Advice Service. 48010 Bilbao 90% holding. [email protected] Occupational Hazard Tel.: 944 702 080 Prevention Consultancy and Activities: Activities: Fax: 944 701 107 Advice Service. Property valuation. Property Computer systems and E-mail: Maintenance and Repair of advice. Property services. [email protected] general installations in management. LKS has a 60% holding. industrial buildings and services. Activities: Market research.

50 FAGOR ONA-PRES ESTARTA SORALUCE LATZ ARRASATE Pol. Industrial RECTIFICADORA Bº Osintxu Avda. de los Gudaris, Bº San Andrés, 20 Ugaldeguren II C/ Autonomía, 1 B-20570 Bergara s/n Apdo. 18 Bº San Antolín, s/n Apdo. 147 (Gipuzkoa) Apdo. 56 20500 Mondragón 48170 Zamudio E-20870 Elgoibar Tel.: 34 943 748 050 20140 Andoain (Gipuzkoa) (Bizkaia) MACHINE TOOLS (Gipuzkoa) Fax: 34 943 765 128 (Gipuzkoa) Tel.: 34 943 719 999 Tel.: 34 944 523 808 Tel.: 34 943 743 705 E-mail: Tel.: 34 943 592 512 [email protected] Fax: 34 943 799 677 Fax: 34 944 523 980 Machine Tools Fax: 34 943 741 758 Fax: 34 943 591 391 www.soraluce.es E-mail: E-mail: (Cutting) E-mail: E-mail: [email protected] [email protected] [email protected] Activities: [email protected] DANOBAT www.fagorarrasate.mcc.es Moving column milling Activities: Arriaga kalea, 21 Activities: Activities: Activities: Hydraulic presses. Construction of centreless centres. Fixed bed CNC Standard HSS, HSSCo and Apdo. 28 milling machines. Machining Presses and stamping E-20870 Elgoibar grinding machines. solid carbide drills. Special systems. centres. Radial drilling HSS, HSSCo and solid (Gipuzkoa) machines. Strip processing systems. Tel.: 34 943 740 250 GOITI carbide tools. Welded tube and section Fax: 34 943 743 138 Arriaga Kalea 1 manufacturing systems. ORTZA E-mail: Apdo. 80 Machinery for Transfer, progressive and [email protected] E-20870 Elgoibar Wood, Tooling Pol. Areta, s/n conventional dies. www.danobat.com (Gipuzkoa) and Fixtures 31620 Huarte-Pamplona Engineering and consulting. Tel.: 34 943 748 323 (Navarra) Activities: Fax: 34 943 748 144 DOIKI Tel.: 34 948 330 438 Grinding machines: CNC, FAGOR SISTEMAS E-mail: Pol. Ind. Goitondo 5 Fax: 34 948 330 002 cylindrical, exteriors and Polígono Industrial [email protected] 48269 Mallabia E-mail: interiors, flat surfaces, bridge Basabe, pab. E. www.goiti.com (Bizkaia) [email protected] Apdo. 198 and special for the Tel.: 34 943 171 600 Actividad: Activities: 20550 Aretxabaleta aeronautical sector. Fax: 34 943 174 273 CNC sheet metal punching E-mail: Machinery for wood. (Gipuzkoa) Lathes: CNC, lathe centres, machines. [email protected] Equalising and sectioning Tel.: 34 943 712 080 vertical. Automatic handling. CNC punching machines saws. Machining centres. Fax: 34 943 712 210 Activities: D+S SISTEMAS with shears included. E-mail: Dimensional verification Laser cutting machines. ZUBIOLA fa g o r. s i s t e m a s @ s a r e n e t . e s Arriaga Kalea, 1 tooling. High precision Automatic press brakes and Bº Landeta, s/n Apdo. 80 mechanics. Electronic, Activities: flexible bending and 20730 Azpeitia E-20870 Elgoibar pneumatic and mechanical Automatic assembly systems. punching systems. (Gipuzkoa) (Gipuzkoa) gauges. Machining fixtures. Robotics. Tel.: 34 943 748 050 Punching tools. Tel.: 34 943 157 056 Fax: 34 943 150 026 Fax: 34 943 743 767 EGURKO CIMA ROBOTIQUE E-mail: LEALDE E-mail: Basusta Bidea, 9 Parc d‘activités le [email protected] [email protected] Barrio Cortazar, s/n Apdo. 25 Pradines www.ds-sistemas.com Apdo. 11 20750 Zumaia Activities: Orange I-48288 Ispaster (Bizkaia) (Gipuzkoa) Tools for wood: HSS drills. France Activities: Tel.: 34 946 844 004 Tel.: 34 943 860 100 MD drills. HSS milling Tel.: 33 49 0111 660 Special machinery. Special Fax: 34 946 844 130 Fax: 34 943 143 107 cutters. MD milling cutters. Fax: 33 49 0511 878 and transfer machines. E-mail: E-mail: Discs. Cutter heads. Fagor Sistemas has a Flexible machining lines. [email protected] [email protected] Window units. Cutters. 99% holding. www.lealde.com Activities: Activities: Activities: Machinery for wood. Edge Study and design of Horizontal CNC lathes. veneering machines. automatic assembly systems. Vertical CNC lathes. Profiling machines. Combined veneering + profiling machines. Sanding machines.

51 List of MCC Companies

FORUM SPORT COMISLAGUN MIBA Bº Kortederra, s/n Padre León, 9 Ctra. Etxebarria, s/n RESEARCH, 48340 Amorebieta Alaquas- Valencia 48270 Markina EDUCATION AND (Bizkaia) Tel.: 34 961 988 016 (Vizcaya) TRAINING CENTRES Tel.: 34 946 300 094 Fax: 34 961 515 907 Tel.: 34 946 167 884 Fax: 34 946 300760 E-mail: Fax: 34 946 167 886 E-mail: [email protected] Olaeta-Aramaiona Research [email protected] Auzo-Lagun has a 73.4% (Alava) Centres The Eroski Group has a holding. Granja: 52% holding. 34 945 450 259 IDEKO Activities: Arriaga kalea, 2 Distribution Group Activities: Catering for groups. Activities: Apdo. 80 Shopping and Sports Complete service for health Compound feeds. Small 20870 Elgoibar Distribution EROSKI Centres. care sector. agricultural machinery. (Gipuzkoa) Bº San Agustín, s/n Fertilisers and seeds. Tel.: 34 943 748 000 CONSUM 48230 Elorrio (Bizkaia) EROSMER Phytosanitary products. JANGARRIA Fax: 34 943 743 804 Avda. de Espioca, s/n Tel.: 34 946 211 211 Veterinary service. Bº San Agustín, s/n Katuarri, 20 E-mail: 46400 Silla (Valencia) Fax: 34 946 211 222 48230 Elorrio (Bizkaia) Ansoain- Navarra [email protected] Tel.: 34 961 974 050 E-mail: Tel.: 34 946 211 211 Tel.: 34 948 140 192 UNEKEL www.ideko.es Fax: 34 961 974 092 [email protected] Fax: 34 946 211 222 Fax: 34 948 131 892 Barriada de Berrio, s/n E-mail: www.eroski.es The Eroski Group has a Auzo-Lagun has a 100% 48230 Elorrio (Bizkaia) Activities: [email protected] Development of and Activities: 78,07% holding. holding. Tel.: 34 946 167 884 innovation in machine tools Activities: Retailing in small and large Fax: 34 946 167 886 Activities: Activities: and systems. Product Retailing of consumer stores: Fruit and vegetables, Activities: Retailing of consumer Catering for groups. development. Improvement products in small and large meat and cold meats, fish, Breeding of rabbits. products in large stores. Complete service for health of production processes. stores: Fruit and vegetables, dairy products, groceries, care sector. Technical support. meat and cold meats, fish, drinks, frozen food, sundries Technology monitoring. dairy products, groceries, and cleaning materials, Ag r i c u l t u r a l - f o o d BARRENETXE drinks, frozen food, cleaning textiles, domestic appliances, Okerra, 7 IKERLAN materials and household leisure articles, do-it-yourself, AUZO-LAGUN 48270 Markina (Bizkaia) José María goods, textiles, domestic sound and vision, Tel.: 34 946 168 143 Uribarri Auzoa, 13 Arizmendiarrieta, 2 appliances, leisure articles, kitchenware, travel and 20500 Mondragón Explot. Berriatua: Apdo. 146 do-it-yourself, sound and petrol. (Gipuzkoa) Tel.: 34 946 139 157 20500 Mondragón vision, kitchenware. Tel.: 34 943 794 611 Explot. Etxeberria: (Gipuzkoa) ERAMA Fax: 34 943 794 366 Tel.: 34 946 166 173 Tel.: 34 943 771 200 EREIN COMERCIAL RESTAURACIÓN E-mail: E-mail: Fax: 34 943 796 944 Pol. Ibur Erreka, s/n Centro Comercial [email protected] ba r r e n t x e @ l o g i c c o n t r o l . e s E-mail: Apdo. 242 Garbera, local 68 Activities: [email protected] 20600 Eibar (Gipuzkoa) 20015 Donostia Activities: Catering. Cooked dishes. www.ikerlan.es Tel.: 34 943 208 544 (Gipuzkoa) Horticulture in greenhouses Cleaning of buildings and Fax: 34 943 208 634 Tel.: 34 943 394899 and the open air. Activities: [email protected] Fax: 34 943 401388 premises. Contracted R&D projects for E-mail: er a m a . s s @ Complete service for the BEHI-ALDE the development of new Activities: be z e r o a k . e u s k a l t e l . e s health care sector. Olaeta-Aramaiona products or for the Marketing of food products Eroski has a 50% holding (Alava) improvement of production to the catering trade and and Auzo-Lagun has a Apdo. 44 (Mondragón) processes. collectives. 50% holding. Tel.: 34 945 450 100 Mechatronics: electronics Granja: 34 945 450 100 and technical design and Activities: production systems. Catering. Activities: Energy: rational use of Milk. Livestock for breeding energy, renewable energy. and meat.

52 MODUTEK, S. COOP. CIM (AHIZKE) LEA-ARTIBAI TXORIERRI MCC DESARROLLO MONDRAGON Edificio, 105 Avenida de Alava, 4 Avda. Jemein, 19 POLITEKNIKA IKASTEGIA Pº José María BEIJING Parque Tecnológico 20500 Mondragón 48270 Markina Untzaga Ibaia kalea, 1 Arizmendiarrieta, 5 Room 9267, Golden 48170 Zamudio (Gipuzkoa) (Bizkaia) 48016 Derio (Bizkaia) 20500 Mondragón Land Building (Bizkaia) Tel.: 34 943 712 055 Tel.: 34 946 167 552 Tel.: 34 944 544 000 (Gipuzkoa) 32 Liang Ma Qiao Tel.: 946 420 9601 Fax: 34 943 712 181 Fax: 34 946 166 674 Fax: 34 944 544 003 Tel.: 34 943 779 300 Road, 10016, Fax: 946 420 9602 E-mail: [email protected] www.leartik.com E-mail: Fax: 34 943 796 632 Beijing, P.R.C. www.cim-idiomas.com [email protected] ww w. m o n d r a g o n . m c c . e s Tel.: 8610 6464 3681-5 E-mail: Activities: ww w. e d u c a n e t . n e t / t x o r i e r r i MCC Inversiones and Fax: 8610 6464 36 80 [email protected] Activities: Technical education. Caja Laboral have a Cikautxo has 6.6% Language training. Activities: Activities: 23.75% holding. holding, Maier a 26.7% Translation and interpreting MONDRAGON Technical education. Commercial services. holding, Batz a 16.7% service. ESKOLA Activities: holding and Fundación POLITEKNIKOA Company promotion. MCC BRASIL-LUCRO MCC a 50% holding. ETEO C/Loramendi, 4 SUPPORT BODIES Alameda Joaquim 20500 Mondragón MCC NAVARRA Eugénio de Lima Activities: ESCUELA UNIVERSITARIA AND (Gipuzkoa) Avda. Carlos III, 36-1º 696 Conj. 33 Automobile module ESTUDIOS EMPRESARIALES Tel.: 34 943 794 700 INTERNATIONAL Pamplona CP 01403-901 engineering and Larraña, 33 Fax: 34 943 791 536 SERVICES (Navarra) Sao Paulo - Brasil development centre. 20560 Oñate (Gipuzkoa) E-mail: [email protected] Tel.: 34 943 421 942 Tel.: 5511 289 50 83 Fax: 34 943 421 943 Fax: 5511 289 5879 MTC Tel.: 34 943 781 311 Activities: E-mail: Support Bodies MCC has a 25% E-mail: MAIER TECHNOLOGY Technical education. [email protected] holding. [email protected] CENTRE FUNDACION MCC MONDRAGON Activities: Activities: Pol. Ind. Arabieta Activities: Arizmendiarrieta, 5 UNIBERTSITATEA Company promotion. Commercial services. 48300 Gernika Training in business 20500 Mondragón C/Loramendi, 4 (Bizkaia) administration. (Gipuzkoa) 20500 Mondragón MCC SUSTRAI MCC INDIA Tel.: 34 946 259 265 Tel.: 34 943 779 300 (Gipuzkoa) 1110, eleventh Floor, Fax: 34 946 259 258 GOIERRI Fax: 34 943 796 632 Arizmendiarrieta, 5 Tel.: 34 943 794 700 International Trade E-mail: Granja Auzoa, s/n. E-mail: fundació[email protected] 20500 Mondragón Fax: 34 943 791 536 Tower [email protected] 20240 Ordizia (Gipuzkoa) E-mail: [email protected] Activities: Nehru Place, (Gipuzkoa) Tel.: 34 943 77 93 00 Activities: Promotion of the social Fax: 34 943 79 66 32 110019 - New Delhi, Tel.: 943 880 062 Activities: Research and development India Fax: 943 880 176 economy. in automotive assemblies University education. Activities: E-mail: Tel.: 0091-11-6221964 and components made with Property management. Fax: 0091-11-6231612 bu l e g o a @ g o i e r r i e s k o l a . o r g MCC thermoplastics. Development OTALORA INVERSIONES E-mail: of new technologies. Activities: Palacio Otalora Arizmendiarrieta, 5 [email protected] International Education. Barrio Aozaraza s/n 20500 Mondragón Services Activities: 20550 Aretxabaleta (Gipuzkoa) Commercial services. Education and IRAKASLE ESKOLA (Gipuzkoa) Tel.: 34 943 779 300 MCC Training Centres 20540 Eskoriatza Tel.: 34 943 712 406 Fax: 34 943 796 632 INTERNACIONAL MONDRAGÓN (Gipuzkoa) Fax: 34 943 712 338 Arizmendiarrieta, 5 Activities: ZAGROS ARIZMENDI Tel.: 34 943 714 157 E-mail: 20500 Mondragón Company promotion. Larrin Plaza, 1 Fax: 34 943 714 032 [email protected] (Gipuzkoa) Arizmendiarrieta, 5 E-mail:[email protected] 20500 Mondragón 20550 Aretxabaleta Activities: Tel.: 34 943 779 300 (Gipuzkoa) (Gipuzkoa) Activities: Co-operative and business Fax: 34 943 796 632 Tel.: 943 793 132 E-mail: [email protected] Tel.: 34 943 779 354 University Teacher Training training. Fax: 943 797 922 Fax: 34 943 796 632 College. E-mail: Activities: E-mail: [email protected] International business [email protected] Activities: promotion. Activities: Commercial services. Education.

53 Mondragón, 25 May 2001