ACCESS HEALTH CT VIRTUAL COMMUNITY SUMMIT Day 1 - Tuesday, October 27, 2020 AHCT Open Enrollment Updates

Zoom Link: https://zoom.us/j/91458373570 | Phone: 646-558-8656 | Meeting ID: 914 5837 3570 ​ ​

9:30-10:30 - Morning Plenary: Welcome Remarks and Open Enrollment Update

Access Health CT’s CEO James Michel and Director of Marketing Andrea Ravitz will welcome attendees to the 2020 Virtual Community Summit. Hear about what AHCT is planning for this upcoming Open Enrollment Period and updates to plans for 2021.

2020 COMMITMENT TO COMMUNITY AWARD RECIPIENT ● Tekisha Dwan Everette, PhD, Executive Director, Health Equity Solutions

PANELISTS ● Ann Lopes, Carrier Product Manager, Access Health CT ● James Michel, Chief Executive Officer, Access Health CT ● Andrea Ravitz, Director of Marketing, Access Health CT

11:00-12:00 - Workshop #1: Partner Communications - Best Practices

The Access Health CT marketing and outreach team will highlight best practices and tips to share your message and story with the community, including email communication, social media, use of video, and through partner outreach.

MODERATOR ● Chinequia Bailey, Associate, Grossman Solutions

PANELISTS ● Ellyn Laramie, Access Health CT ● Kecia Stauffer, Access Health CT ● Ayde Gallagher, Access Health CT

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ACCESS HEALTH CT VIRTUAL COMMUNITY SUMMIT Day 1 - Tuesday, October 27, 2020 AHCT Open Enrollment Updates

12:30-1:30 - Workshop #2: Telehealth and Enrollment

Panelists will discuss how telehealth and other virtual tools can be used to connect with clients and customers and how to best utilize these tools to offer remote enrollment assistance.

MODERATOR ● Adry Sotolongo, Senior Associate, Grossman Solutions

PANELISTS ● Rebecca Eleck, MD, Medical Director and Family Physician, Wheeler Clinic ● Ann Patterson, PhD, Chief of Quality Assurance, Charter Oak Health Center ● Damaris Velez, Program Coordinator, Project Access of New Haven

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ACCESS HEALTH CT VIRTUAL COMMUNITY SUMMIT Day 1 - Tuesday, October 27, 2020 AHCT Open Enrollment Updates

BIOGRAPHIES

Chinequia Bailey Associate Grossman Solutions

Chinequia Bailey has served in the health and human and social services field for over 10 years, working primarily in community outreach and community health education. Chinequia has dedicated much of her career to promoting health equity and healthy life choices, especially for young people and communities of color. At Grossman Solutions, Chinequia currently serves as an Outreach Associate, working with Access Health CT.

Chinequia has her Bachelor’s in Public Health/Health Promotion from Southern CT State University, and a Master’s in Organizational Management and Leadership from Springfield College. She is also a licensed Zumba Instructor and Certified Fitness Instructor. When she is not out educating her community, she enjoys teaching dance and fitness classes and loves being a performing artist.

Becky Eleck, MD Medical Director and Family Physician Wheeler Clinic

Dr. Becky Eleck is a board-certified family physician who serves as the medical director at Wheeler Clinic. She oversees the delivery of primary care services for thousands of medically underserved children and adults through Wheeler’s Family Health & Wellness Centers in Bristol, New Britain, ​ ​ Hartford, and Waterbury. She attended the University of School of Medicine and completed her family medicine residency at Middlesex Hospital. Dr. Eleck also has a special interest in global health and has worked in Haiti, Guatemala, and Honduras.

Closer to home, Dr. Eleck has served as the medical director for numerous events focused on fitness, wellness, and charity, such as the Race4Chase Kids Triathlon, the Quassapaug Sailing Open Water Swim Festival, Waterbury’s Downtown Duathlon, and more, as well as held volunteer positions at Habitat for Humanity of Greater Waterbury, Walking with Haitians, the Salvation Army South Marshall Pediatric Clinic, South Park Inn Homeless Shelter Clinic, the Greater Waterbury

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ACCESS HEALTH CT VIRTUAL COMMUNITY SUMMIT Day 1 - Tuesday, October 27, 2020 AHCT Open Enrollment Updates

YMCA, and more. She has recently joined the Board of Trustees for the Connecticut Community Foundation.

Tekisha Dwan Everette, PhD Executive Director Health Equity Solutions

Dr. Tekisha Dwan Everette has built a successful career in public policy, particularly health care policy, and advocacy in the non-profit, state, and private sectors. Before taking the helm of HES, she served as the Managing Director of Federal Government Affairs with the American Diabetes Association where she provided strategic leadership on policy and advocacy initiatives with the White House, several federal agencies, and Congress, which led to important victories for people both with and at risk for diabetes.

Tekisha earned her doctorate in Sociology from American University with a concentration in race, gender, and social justice as it relates to social policy. She received her Master’s of Public Administration (MPA) degree from the Center of Public Administration and Policy at Virginia Polytechnic Institute & State University (popularly known as Virginia Tech) and holds two Bachelor of Arts degrees in Political Science and Interdisciplinary Studies from the same institution.

When Tekisha is not advocating for health care policy and social justice, she enjoys fulfilling her thirst for cultural enrichment through travel. She believes seeing the world helps one to expand their worldview and cultural understanding and her goal is to visit every US city and touch every continent at least once. In her spare time, Tekisha enjoys listening to music, writing poetry, dancing, cooking and entertaining guests in her West Hartford home.

Ayde Gallagher Social Media & Web Marketing Manager Access Health CT

Ayde Gallagher has been with Access Health CT since April 2018. Born and raised in , she has a diverse background in social media and marketing communications with companies such as Mastercard and Transamerica. With Access Health CT, she has created over 500 marketing videos for use in their social media platforms reaching nearly 45,000 viewers.

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ACCESS HEALTH CT VIRTUAL COMMUNITY SUMMIT Day 1 - Tuesday, October 27, 2020 AHCT Open Enrollment Updates

Ellyn Laramie Outreach Coordinator Access Health CT

Ellyn Laramie is the Outreach Coordinator for Access Health CT (AHCT). At AHCT, she supports community engagement efforts to reach targeted communities across Connecticut to help them obtain and use healthcare coverage. Ellyn has an extensive background in outreach, networking, and events. She loves to connect people and partners to AHCT’s mission. Ellyn holds a Bachelor of Science in Business Administration from University of , Las Vegas.

Ann Lopes Carrier Product Manager Access Health CT

Ann Lopes joined the Plan Management Team of Access Health CT in November 2012, where she contributed to the successful implementation of the state’s health insurance marketplace. The Carrier Product Manager is responsible for certification of Qualified Health Plans, which includes assuring plans offered through AHCT are compliant with and State regulations. In a prior role as a Product Manager at a commercial health insurer, she gained expertise in government health insurance programs in the carrier’s initial implementation and ongoing participation in the Part D program. She also has more than 15 years of insurance experience in underwriting group health plans.

James Michel Chief Executive Officer Access Health CT

James Michel is the Chief Executive Officer of Access Health CT. As CEO, his focus is on continuing to strengthen and expand the Access Health CT brand, improve customer experience and ensure sustainability while maintaining our historic commitment to the mission of decreasing the uninsured rate in Connecticut. James has been part of AHCT since the early stages of the

5 Access Health CT 2020 Virtual Community Summit - Day 1 10.27.20

ACCESS HEALTH CT VIRTUAL COMMUNITY SUMMIT Day 1 - Tuesday, October 27, 2020 AHCT Open Enrollment Updates organization. He served as the company’s first Operations Manager since March 2013, and was promoted to Director of Operations in June 2014, and to Director of Finance in June 2017.

Prior to joining Access Health CT, he was an Audit Director in Aetna's Finance Department for over eight years, and before that he spent nine years as Chief Financial Officer for the Metropolitan District Commission (MDC) in Hartford, CT.

James has a Master of Business Administration from the University of Hartford. He earned his Bachelor of Science in Accounting at Brooklyn College, with additional graduate work in Accounting and Economics.

Originally from Haiti, he now lives in Bloomfield, CT with his wife and three sons. He is very active as a leader in the community. As an elected official, Jamesserved for three terms on the Bloomfield Board of Education and he is currently the Chairman of the Board of Directors of Outreach to Haiti and the Jumoke Academy, as well as a member of the Board of Trustees of the Suffield Academy.

James is a veteran of the United States Army Reserves and was honorably discharged in December 2002 as an officer after 18 years of service.

Andrea Ravitz Director of Marketing Access Health CT

Andrea Ravitz is the Director of Marketing at Access Health CT where she is responsible for developing and managing all marketing, outreach and communications initiatives to retain and grow the individual and small group markets. Andrea first joined AHCT in September 2013 as the Multicultural Marketing Manager where she led marketing and outreach efforts to reach minority communities lacking health insurance coverage in Connecticut.

Prior to joining AHCT, Andrea held diverse positions within Aetna including Chief of Staff for the Head of Consumer Segments supporting areas such as Medicare, Individual, and AARP, and brand transition support for its Medicare segment. In March 2012, she became Aetna’s Latin America and Caribbean Marketing Manager where she managed the creation, development and execution of all marketing and advertising strategies for the region in support of business objectives and

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ACCESS HEALTH CT VIRTUAL COMMUNITY SUMMIT Day 1 - Tuesday, October 27, 2020 AHCT Open Enrollment Updates brand awareness efforts. Andrea holds a bachelor’s degree in Advertising and a master’s degree in Marketing and Communications.

Kecia Stauffer Marketing Communications Manager Access Health CT

Kecia Stauffer is the Marketing Communications Manager at Access Health CT (AHCT), where she has worked for almost 9 years. Being one of the first hires at AHCT has given her a unique perspective on building an organization from the ground-up. She has worked cross-functionally to help ensure that communications are relevant, timely and impactful. Kecia loves to “connect the dots” for people and enjoys simplifying complex topics and ideas for her audiences.

Kecia has a Bachelor of Arts in International Affairs from the Elliott School of International Affairs at The George University, and volunteers locally as a member of Polish Falcons Nest 519. She is a native of Louisiana, but has enthusiastically adopted Connecticut as her home. She loves being outdoors to enjoy all four seasons, and prefers being in a kayak or on a hiking trail with her wife and 2 dogs.

Adry Sotolongo Senior Associate Grossman Solutions

Adry has over twelve years of professional experience in public affairs, specializing in strategic planning, advocacy campaigns, message development, event coordination, and press. At Grossman Solutions, her work has been focused on successfully organizing grassroots and outreach efforts in Connecticut for clients including Access Health CT and 1199SEIU Healthcare Workers Union. Prior to working at Grossman Solutions, Adry served as Deputy Advisor to the Governor of Puerto Rico and worked as lead researcher at CRECE, a think-tank on economic development in Latino communities.

Adry has a Bachelor of Arts in Political Science with a concentration on International Affairs from Yale University, and a Juris Doctor from the University of Puerto Rico School of Law. In her spare time, she enjoys taking board games way too seriously and tries to read science fiction while

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ACCESS HEALTH CT VIRTUAL COMMUNITY SUMMIT Day 1 - Tuesday, October 27, 2020 AHCT Open Enrollment Updates chasing after her two kids. Adry is fully bilingual in English and Spanish, as well as proficient in French.

Damaris Velez Program Coordinator Project Access of New Haven

Damaris Velez joined Project Access as a Patient Navigator in 2015 and completed her Patient Navigation Certification at the Harold P. Freeman Patient Navigation Institute in 2016. Currently, Damaris is a Program Coordinator for Project Access, where she serves as a support for and Community Health Workers Damaris is also a Navigator for Access Health CT where she focuses on community outreach and engagement. She has worked with the low income and uninsured population of Central and Southern Connecticut for over 17 years. Damaris is committed to improving community health and dedicated to working with the underserved population. She holds a Bachelor’s Degree from Southern Connecticut State University.

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