Willan House Stainfield

Willan House

Willan House Residential Care Home

Thank you for your inquiry. We enclose some information about Willan House that we hope you will find helpful. We would be happy to discuss any additional

queries that you have. We aim to run our care home as a home, not an institution. Some have described it as a big family house. Our priority is care and comfort for

the residents. Families are able to come and go as they wish, and visitors are able

to call at any time. We are able to put you in touch with family and friends of

Willan House Residential residents if you wish to speak to them about the care we provide and life at Willan Care Home Stainfield House. We have a high occupancy rate with residents coming through Lincoln recommendation or local reputation. In 2019 we were re-accreditated as a LN8 5JL Platinum Home under the the Gold Standards Framework in End of Life Care, one Phone: 01526398785 Fax: 01526399719 of only two residential homes in the county with this National award. In 2017 we E-mail: [email protected] were in the top twenty best care homes in . Willan House, Stainfield

Dementia Registration

Willan House

We are registered to provide care for residents with a diagnosis of

dementia. We are confident in our ability to provide person centred

dementia care. We start with an assessment to ensure that the in-

dividual can be catered for in our home and then over the coming

weeks and months we develop a care plan that meets their needs.

We look at strengths and try and maintain skills and abilities, and Willan House we build up trust with the resident to enable them to settle into a Stainfield Wragby care setting. We can put you in touch with families who have ex- Lincoln LN8 5JL perienced our care. You need to come and look round and meet

Phone: 01526398785 staff and residents to appreciate the care we offer. Many of our Fax: 01526399719 E-mail: staff have completed a Certificate in Dementia Awareness and all [email protected] of our staff undertook ‘Virtual Dementia Experience’ in 2016 Fees and Costs

Willan House

We accept private self funding residents and those who are part

funded by the Local Authority. Current weekly rates start at £650 rising

to £800 depending on the individual needs of the resident. All residents are assessed prior to admission, and we review fees once a year, or as

needs change. Preferred method of payment is by standing order and are invoiced 4 weekly or monthly. Fees may vary according to

individual dependency needs. Fees are inclusive for furnished rooms, Willan House all meals and non-alcoholic beverages, laundry, home run

Stainfield entertainment and activities. We are currently in contract with Lincoln Wragby Lincoln Social Services and a third party top-up is required for Social Service

Phone: 01526398785 funded residents (May 2018). This rate is between £42-50 per week. Fax: 01526399719 E-mail: Those receiving Social Service support will pay a means tested [email protected] resident contribution which is calculated by the local authority. Day Care

Willan House Residential Care Home

We are able to provide a safe day care environment for individuals who need companionship, support and care during the day time, but wish to

return to their own home at night. Perhaps this is because they live on

their own, or with their family, who are out at work all day. We cater for

small numbers of day care, and can discuss the best possible day

suiting both themselves and Willan House. Needs and wishes are

assessed and discussed before starting Day Care. Willan House Residential Care Home Assistance with hairdressing, manicure or chiropody are available on Stainfield (subject to extra cost and availability). Wragby certain days Help with aspects of Lincoln personal care and medication can be given if required. LN8 5JL

Phone: 01526398785 Day Care hours can be flexible but a typical day being 6hours. Meal, Fax: 01526399719 E-mail: drink and snacks are included in cost. [email protected] Respite Stay

Willan House Residential Care Home

Subject to room availability and demand we are able to offer respite

stays either arranged privately by individuals and their families or

through a Social Service contract. Willan House would arrange to meet

with you and discuss any particular needs and this would also help

confirm whether we would be able to meet those needs.

Visits are encouraged to look around the home, stay and have a cup of

tea. Check out our website or Facebook page and see if there are any Willan House Residential Care Home events happening that you could attend as part of your selection process. Stainfield Wragby Lincoln Rooms are normally available after lunch, on the first day of respite but

Phone: 01526398785 if you want to come earlier then please discuss this when making your Fax: 01526399719 reservation. We would ask that the room be vacated by 11am but E-mail: [email protected] longer stays are possible. Willan House Residential Care Home

'Stained' Glass Craft work

Staff and Training

Willan House Residential Care Home

Our team includes Tracy as deputy manager, Michelle as assistant, senior carers and carers. We have a full time housekeeper, two cooks and a handyman. Our activity coordinator works five days per week with residents to organize parties, games and beauty therapies, amongst other things. Staff are recruited from the local area and are an established team, with an average of 5 years experience at Willan House. Staff cover shifts no longer than 10 hours. Night staff are awake and available all night, which is particularly important where residents need help with moving or where a resident is more alert at Willan House Residential night than during the day. Care Home Staff are trained to be competent in their roles, exceeding minimum standards . As well as having staff qualified in Health and Social Care Stainfield they also undertake shorted courses at Level 2 certificates in Dementia Wragby Care, Infection Control, Safe Handling of Medicines, Common Health Lincoln Conditions and Equality and Diversity, as well as regular fire, LN8 5JL safeguarding adults and moving and handling training. Palliative care Phone: 01526398785 training and End of Life Care courses are offered. Fax: 01526399719 E-mail: [email protected] Willan House Stainfield

Health and Medical Care

Willan House Residential Care Home We are equally situated between the villages of Wragby and .

We use the GPs in either village and can take residents to the surgery

for appointments, or request the doctor visit Willan House. Wragby

surgery have a dedicated nurse for the over 75’s. Residents needs are

assessed constantly and we make every effort to continue to provide

care. We hold The Gold Standard Framework for End of Life Care,

Willan House Residential one of only two residential homes in the county to achieve the award. Care Home This recognized our skills and expertise in care of those in the last Stainfield Wragby years of life, including those with dementia. The District Lincoln LN8 5JL Nursing Team provide nursing care when situations require it .

Phone: 01526398785 Fax: 01526399719 E-mail: [email protected] A Birthday Afternoon Tea

Retained 5 Stars Environmental Health Standards. District Council, 2019 Food and Drink

Willan House Residential Care Home

Meals Food and meals are important and we make every effort to pro- vide food that you like. Good food contributes to good health, so we try to cook most things from scratch, and we use local suppli- ers for our meat and vegetables. Special diets can be catered for and every resident is asked for detail of food preferences on ad- mission. As a small home we are able to respond quickly to re- quests or changes in eating habits. Some residents will eat in the lounge, depending on their need. Residents who need help with meals are helped by the care staff. Willan House Residential Breakfast is served either in room, dining room or lounge4. Care Home Morning drinks are served at approximately 10.30 or when re- quested. Dinner is served at midday with most residents eating in Stainfield Wragby the dining room, although some residents prefer to eat in their Lincoln room. . Afternoon tea is served at 3pm. Tea and biscuits or fruit is LN8 5JL followed by tea, served at 5pm. Supper is served at 7.30pm Overnight night staff will provide food and drinks, sandwiches Phone: 01526398785 snacks etc depending on need. Fax: 01526399719 E-mail: [email protected] Willan House Stainfield

Picking shells on the beach

Hairdressing, Exercise Chiropody, Massage

Willan House

Chiropody Good foot care is important for the residents and our longstanding specialist Yvonne visits every 6 weeks, usually on a Thursday. She stays all day and ensures that everyone who wants or needs to be seen is given a thorough treatment. She documents her actions and reports any concerns to the staff to ensure that treatment can be actioned.

Hairdressing Roz is our hairdresser and she visits every Tuesday . Residents can have trim, shampoo set , perms etc. and they thoroughly enjoy the experience. Roz ran her own hairdressing business in Surrey and has a wealth of experience. She is also able to offer full manicure and pedicures for those looking for something special Willan House Massage Stainfield Gentle hands and feet massage is available to residents for a small fee Wragby (payable to practitioner) generally in the evening. Residents report that this is Lincoln comforting and relaxing. Kris is able to explain the techniques used and is LN8 5JL qualified in a range of therapies

Phone: 01526398785 Seated exercise Fax: 01526399719 Weekly exercise class is held in the lounge, lycra not essential! Scott brings his E-mail: exercises to the level of the resident and has noted an improvement in flexibil- [email protected] ity and movement in those who join in. He is a champion kickboxer and runs his own sports training business