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EASTERN RAILWAY WORK STUDY REPORT ON Work study on „Safaiwala under Operating Department‟ over MLDT Division (STUDY NO.WSER-35/17-18) (Submitted on 07.02.2018) Study guided by :- Sri S. Chandra, AEO Study conducted by :- Sri K.K. Chatterjee, CPLI BY CENTRAL PLANNING ORGANISATION GM’S EFFICIENCY CELL EASTERN RAILWAY KOLKATA CONTENTS Sl. Subject Page No. Acknowledgement, Authority, References & 1. I Summary of Recommendations 2. Executive summary II Chapter - I 3. 1 to 2 Introduction Chapter - II 4. 3 to 12 Existing Scenario & Critical Analysis Chapter - III 5. 13 Financial Appraisal b I ACKNOWLEDGEMENT The study team is thankful to Sr. DOM/MLDT for offering his valuable guidance in course of conducting the subject work study. The study team is also thankful to the respective Inspectors and Office Supdt.‟s for their appropriate co-operation. METHODOLOGY ADOPTED The following methodology has been adopted during carrying out the study: 1. Collection of data in regard to workload of the Safaiwala posts. 2. Discussion with respective inspectors under Sr. DOM/MLDT. 3. Studied the existing workload and deployment of staff. 4. Studied the areas of existing cleaning contracts of Operating Deptt. TERMS OF REFERENCE As approved by the competent authority, the subject work study has been undertaken by the GM‟s Efficiency Cell of Eastern Railway in financial year 2017-18 under the following terms of reference:- 1. Evaluate the quantum of work. 2. Examine the deployment of Safaiwala against workload. 3. Scrutinize the participation of foreign agency in cleaning work. SUMMARY OF RECOMMENDATION Sl. No. Recommendation Para ref. The Study Team recommends that 21 posts to be surrendered immediately from the existing 1 Sanctioned Strength of Safaiwala over MLDT 2.24.0. Division and on-roll 29 incumbents may be redeployed suitably. c II EXECUTIVE SUMMARY Work study on „Safaiwala under Operating Department‟ over MLDT Division . Study Name & No. (Work study No. WSER-35/17-18) Year of conducting the 2017-18 study: (i) Evaluate the quantum of work. (ii) Examine the deployment of Safaiwala against workload. Terms of reference: (iii) Scrutinize the participation of foreign agency in cleaning work. i) Collection of data in regard to workload of the Safaiwalas. ii) Discussion with concerned personnel. Methodology: iii) Studied the existing workload and deployment of staff. iv) Studied the areas of existing cleaning contracts of Operating Dept. Sanctioned Strength: 27 Existing Men on Roll: 29 Vacant post: NIL Proposed Surrender: 21 d CHAPTER-I 1.0.0. INTRODUCTION: 1.1.0. IR is the single largest system of public transportation in India covering about 64460 route kilometers through high density urban areas as well as vast rural and forest areas. It provides services to 2.2 crore passengers and operates 11842 passenger trains daily. The sheer quantities of passenger operations put tremendous pressure on the existing infrastructure and calls for an effective system for maintenance of cleanliness and sanitation at stations and in trains. The requisite standards framed by the Government of India are required to be implemented for catering to the high passenger traffic density. This considerably impacts the environment on account of waste generation 1.2.0. One of the commitments of the Railways in its „Citizen‟s Charter on Passenger Services on Indian Railways‟ is to provide safe and dependable train services to the passengers and ensure adequate passenger amenities in trains and at railway stations, which includes provision of clean and hygienic surroundings both at railway stations and in trains. 1.3.0. Operating Department in Railways is responsible for managing the smooth running of trains. From crew booking, running of trains, managing of Station premises are controlled by Operating Department. To maintain cleanliness and providing better passenger amenities are also area of concern for Operating Department. Keeping this objective in view, special emphasis is laid on the collection and disposal of refuse and sewage in a scientific manner. Cleanliness of Railway areas is multidisciplinary approach by various departments of the Railways viz. Medical, Engineering, Operating and Mechanical. Operating Department perform the Sanitation job at major Railway stations under the supervision of Station Managers. 1.4.0. Indian Railway is facing tremendous financial crunch after implementation of 6th Pay Commission. Operating ratio is gradually increasing. Though Indian Railway is not a business organization but to survive, it is always essential to make the organization in profit i.e. operating ratio should be less than 1. Performance Efficiency Index shown in the corporate plan published by the Eastern Railway is given below. Operating Ratio 2012-13 178.86% 2013-14 173.32% 2014-15 177.27% 2015-16 180.56% 2016-17 165.25% 2017-18 178.76% (Proposed) 1 1.5.0. The subject work study has been undertaken to review the quality of sanitary services at Station premises under the Operating department keeping in view the financial achievement. This is possible only by maximum utilising of workforce with mechanical devices for cleaning operations. Study team considers the maximum participation of foreign agencies in cleaning and washing process in major station premises to upkeep the environment of station surroundings to make it world class. 2 CHAPTER-II 2.0.0. EXISTING SCENARIO & CRITICAL ANALYSIS: 2.1.0. All goods sheds, yard and stations of MLDT division are under the overall control of Optg. Deptt /MLDT and under direct control of concerned DOM & AOM. Each goods shed/yard are functioning directly under Traffic Inspector and stations under Station Master. 2.2.0. Presently, Medical Department of MLDT Division supervises the cleanliness / sanitary works of 04 nos. Railway Stations of MLDT Division viz. Bhagalpur/BGP („A-I‟ Class Station), Malda Town/MLDT („A-I‟ Class Station), Jamalpur/JMP („A‟ Class Station) & Sahibganj / SBG („B‟ Class Station) through outsourcing i.e. Cleaning Works Contract. 2.3.0. On the other hand, the operating department of MLDT Division supervises the cleanliness / sanitary works of 06 nos. Railway Stations of MLDT Station viz. New Farakka/NFK („A‟ Class Station), Barharwa Jn./BHW („B‟ Class Station), Kahalgaon/CLG („B‟ Class Station), Sultanganj/SGG („B‟ Class Station), Pirpainti/PPT („D‟ Class Station) & Jangipur Road/JRLE („D‟ Class Station) through outsourcing i.e. Cleaning Works Contract. 2.4.0. In the MLDT Division, cleanliness/sanitary work of rest 52 stations are catered with the utilization of “Cash Imprest” money which is „Recouped‟ by-monthly. Station Masters of those stations looks after the cleaning work. 2.5.0. As per the terms and conditions of the subject work-study, the study team has assessed the existing workload of Safaiwala, deployed in different work stations. The workload of these type of categories has been drastically changed after the introduction of contractual agency in cleaning operation in stations. The Sanctioned strength and On-Roll position of Safaiwala under Operating Department of MLDT Division is tabulated as under: TABLE-1 Category Grade Sanctioned Pay scale Men-On-Roll Vacancy of Staff Pay Strength Safaiwala Rs. 5,200 - 20,200/- Rs. 1800/- 27 29 -02 2.6.0. The existing infrastructure i.e. the organizational set up, present workload, work point and working system of Safaiwala in MLDT division under the control of Sr. DOM/ MLDT is illustrated in paragraphs below. 2.7.0. The existing point-wise Sanctioned strength and On-roll position of Safaiwalas working under Sr. DOM/MLDT over MLDT Division is tabulated as under. This as per Sr.DPO/ER/MLDT‟s office letter no. ET-2/Misc./Staff/MLDT, Malda dated the 12th Jan‟ 2018. (Annexure -A) 3 TABLE-2 Safaiwala Sl. Station Station Code Sanctioned No. Men-On-Roll Vacancy Strength 1. Nimtita NILE 02 02 NIL 2. Sujnipara SPLE 01 01 NIL 3. Jangipur Road JRLE 01 01 NIL 4. Mahipal Road MPLR 01 01 NIL 5. Bakudi BKLE 01 01 NIL 6. Dhamdhamia DDX 01 01 NIL 7. Tinpahar Junction TPH 01 01 NIL 8. Rajmahal RJL 01 02 -01 9. Akbarnagar AKN 01 01 NIL 10. Malda Town MLDT Nil 01 -01 11. Karanpur ATO KPTO 01 01 NIL 12 Sahibganj SBG 01 01 NIL 13 Karamtola KRMA Nil 01 -01 14 Pirpainti PPT 01 NIL 01 15 Maharajpur MJP Nil 01 -01 16 Bikram Shila BKSL Nil 01 -01 17 Kahalgaon CLG 02 01 01 18 Ghoga GGA 01 01 NIL 19 Lailakh Mamalkha LMM Nil 01 01 20 Sabaur SBO 01 NIL 01 21 Nathnagar NAT 01 01 NIL 22 Bariarpur BUP 01 01 NIL 23 Dasharathpur DRTP 01 NIL 01 24 Masudan MSDN 01 01 NIL 25 Abhaipur AHA 01 02 -01 26 Kajra KJH 01 NIL 01 27 Dhanauri DNRE 01 01 NIL 28 Barahat Junction BHLE 01 NIL 01 29 Banka BAKA Nil 01 01 30 Dharhara DRH 01 01 NIL 31 Mirza Cheuki MZC 01 01 NIL Total → 27 29 -02 4 2.8.0. As already stated earlier in above paragraph that, Operating department of MLDT Division is catering cleaning activities of some stations with the utilization of „Cash Imprest‟, Particulars of which is given below. 2.9.0. Particulars of the recouped amount by 62 block stations is tabulated below. The first 57 block stations are divided in to 7 groups. Each group consists of 7 to 9 stations. Moreover, for each group, one Sr. Subordinate viz. TI(M) is nominated for Receiving recoupment of Imprest Cash. For another 5 stations, respective SMs are nominated for the said recoupment. 2.10.0. Revised amount of „Cash Imprest‟ for Stations over MLDT Division are For „A-1‟ & „A‟ Class Stations : Rs. 15,000.00 For „B‟ Class Stations : Rs. 10,000.00 For „D‟ Class Stations : Rs. 5,000.00 For „E‟/ „F‟ Class Stations : Rs.