In This Issue of Alan Accomplished in 2014, We’Re Looking Regenerate What Lakeshore Stands For
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LAKESHORE RECYCLING SYSTEMS REgenerate REUSE RECYCLE REACH OUT 1ST QUARTER 2015 Lakeshore goes green for the day— LITERALLY! See how Lakeshore has been seen around the community >> PAGES 6-7 3 Lakeshore sets strategic plans in motion for IN THIS the upcoming year ISSUE 8 Employee Highlight: Paul Kos 10 Lakeshore changed lives when featured on the Steve Harvey show A message from CEO, Alan Handley Advancing Lakeshore in 2015... message Our focus is always on you! from Building off the tremendous successes We aim to showcase in this issue of Alan accomplished in 2014, we’re looking REgenerate what Lakeshore stands for. to continue to invest in our employees, We’ve placed our corporate mission facilities, equipment and customers in 2015. statement in our trucks, offices, and printed material to reinforce and project our values This past January, Lakeshore’s to all stakeholders. We’re working on management team hosted their annual strengthening our five divisions to continue strategic planning retreat in Lake Geneva to provide exceptional service and value to Wisconsin. It was beneficial to start the our customers. We’ve also been actively year evaluating where we’ve been and the volunteering in our local communities to journey we’ll continue to take – striving and give back. As our customer, employee and succeeding in becoming Chicago’s go-to friend, we encourage you to let us know if waste and recycling solutions company. we’re not fully executing these principles In summary, it was clear to all members of every day. the Lakeshore team that our key values are: In this issue you’ll read about what we’ve • Great working relationships been able to accomplish from the start of with our customers, vendors and 2015: co-hosting the eco-nomics workshop team members with our new municipality partner the • Integrity, transparency and honesty Village of Deerfield, a feature in the January/ in all that we do February edition of C&D World Magazine on how Lakeshore remains a cutting-edge • Creativity and constant innovation player in the Chicagoland market, as well when solving problems as showcase Luis Landa, our most recent • Creating new and better ways of recipient of Lakeshore’s coveted Spotlight doing business on Achievement Award. • Accountability to each other, our I and the other members of our customers and our environment management team look forward to reporting • Commitment to operating a on what lies ahead for Lakeshore. We’ve safe, productive and respectful expanded our social media platform to workplace make it easier for you to stay in touch with us. Please take a moment to follow us on These values are the foundation of our LinkedIn, Twitter, or Facebook to stay on top business. Whether in daily interactions of Lakeshore corporate news. internally or with our valued customers, it is our goal to exemplify these values every We look forward to continuing to work with day. We understand that though garbage you in 2015. Wishing you a wonderful and and recycling may be seen as a basic utility productive spring! for most, we strive to remain Chicagoland’s industry standard bearer for all the various areas that surround reuse, recycling and waste diversion. Alan 2 REgenerate • 1ST QUARTER 2015 Recycled paper is made from post-consumer waste Striving for excellence. Providing innovation. What the LRS mission statement means to you “Maintaining the highest standards of leadership within the company, as well as leading the recycling industry into the 21st century with the newest innovative Justin Sperber technologies and elevated standards.” “Providing each customer with an experience that meets or exceeds their The Lakeshore mission statement is proudly displayed at all facilities, as seen above at the expectations. California MRF location. Going above and beyond services that are provided by our In the last two years, Lakeshore has taken In future business successes it is our hope competitors with Carrie Velkover great strides to define company goals, that all our stakeholders understand our short wait times, streamline operations and gain momentum values and how these set us apart from quick resolutions and problem management.” in community involvement. In planning other waste and recycling haulers. Our for 2015, it is our goal to strengthen our constant goal of exceptional service and company mission and exemplify its positive environmental stewardship are not only key “LRS’ commitment identity each day. values to our employees, but pillars at the to customer service very core of Lakeshore. These are critical and responsibility Whether in daily interactions with our to the environment items that we will constantly draw from and customers or internally within our growing provides its team hope to ignite awareness in everything we company, it is our goal not only for 2015 but with the guidelines do, every interaction we are part of, and also for moving forward to truly exemplify necessary to meet and every goal we create for ourselves. hopefully exceed their each word in our mission statement. This is Mark Sredin expectations along the awareness we are spreading. A strong The following pages of REgenerate, with the expectations identity that we proudly stand behind. beginning on page 5, showcase key phrases of our customers.” from the Lakeshore mission statement that Lakeshore is proud and humbled by the we have singled out for their significance many accomplishments we have achieved “LRS will continue and importance in making Lakeshore a truly to date; be it winning the Chicago Public to think outside the exceptional company. Schools contract, the acquisition of our box before they turn Heartland facility or the numerous positive We welcome your feedback and opinions if away a customer so we are the premiere interactions with home and business owners we exemplify the mission statement in your company to turn to. We regarding service. However, we aspire to experience working with us. Send us your will strive to provide continue our successes and increase our feedback and thoughts at the best service in the footprint—and to do so, we will take to heart [email protected]. entire experience from Michelle the values that our company has set forth. the first call to the final Grochowski pick-up.” 773.685.8811 • LRSrecycles.com 3 Lakeshore’s Spotlight on Achievement How to Award Recipient Luis Landa nominate These sentiments regarding Luis’ incredible work ethic were echoed by many of Luis’ a fellow fellow coworkers. Added by Mark Sredin, “it is awesome to see Luis be able to employee positively pass along his energy to his fellow employees.” Lakeshore’s Spotlight on Lakeshore’ Exchange MRF is unique in that Achievement Award is awarded on it predominantly sorts construction and a quarterly basis to one employee demolition material. Given the large amount who demonstrates a high level of of recyclable materials taken out of jobsites, job performance, quality customer the sort line is of critical importance. service and upholds the Lakeshore Luis constantly oversees the material Recycling Systems mission. passing by and is tasked with ensuring the safety of his team. When he notices an employee allowing too much of a Nominations may be submitted specified material to pass through or by any member of the Lakeshore that they may not be wearing all their team, but the endorsement of the required personal protection equipment (PPE), Luis will approach the employee to nominee’s immediate supervisor immediately resolve the problem. According must be recorded on the nomination to Joe Zepeda, this is just one of the many form. Nominations are reviewed Joe Zepeda stands with the newest Spotlight ways Luis has earned the respect of his and judged by Lakeshore Executive on Achievement Award recipient, Luis Landa. coworkers. Management. It is because of Luis’ direction and his fellow Lakeshore is proud to present Luis Landa team members at Exchange, this specific as the first quarter 2015 recipient of the facility consistently diverts over 75% and Nomination forms may be requested REgenerate Spotlight on Achievement is capable of diverting close to 90% of from Ashley at the front desk in Award. Luis has been a part of the construction and demolition waste. This Morton Grove or emailing Lakeshore family since August 2010 and diversion process is what sets Lakeshore is currently the Line Leader at Lakeshore’s apart from all other waste and recycling [email protected]. Exchange Material Recovery Facility (MRF). haulers, and Lakeshore would not be as Luis was recognized for his strong successful as it is today without the help of relationships with other coworkers, attention employees like Luis who consistently look to detail and the way he consistently out for the well-being of the company and exceeds expectations each day. their fellow employees. Shared by his manager Joe Zepeda, “Luis Luis works hard to take care of his family always conducts himself in a positive, living in Mexico. In his spare time, he professional manner. He has been a enjoys cheering on his favorite soccer team wonderful and beneficial asset for Lakeshore América, which competes in the Liga MX by directing all line employees to sort the division within the Mexican Soccer League. greatest percentage, keeping the Exchange It is with this dedication and effort to team on task and the sort line operating at continually go above-and-beyond that we full potential.” recognize Luis. Congratulations Luis on your achievement! 4 REgenerate • 1ST QUARTER 2015 Recycled paper is made from post-consumer waste Kicking off with Lakeshore roll-offs Industry Leader At over 1.6 million tons-per-year, no other independent company in Illinois collects, diverts and recycles as much waste as Lakeshore. Each day, Lakeshore moves over 5,000 tons of solid waste from Chicagoland marketplace and is continually looking to further expand our reach.