Take Your Seat in a Venue Full of Ideas!

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Take your seat in a venue full of ideas!

THE STADIUM BUSINESS SUMMITS 2020

ONLINE: LIVE & ON-DEMAND 1-2-3 DECEMBER 2020

REOPEN RESTART REIMAGINE

THE STADIUM BUSINESS WELCOME

Let’s join to REOPEN, RESTART & REIMAGINE our business

Welcome to our 11th annual meeting. Of course, it’s not how we ONLINE: 1-2-3 DEC 2020 envisaged ‘getting together’ this year. Hugs and handshakes have been replaced by taps and apps. And after months of lockdown, restrictions and the postponement of normal life, we’re all zoomed out How to get started… of our minds by now. But this unexpected pause to normal proceedings does bring the chance to take a step back, to reflect and re-evaluate. This is a time [1] Look out for on to make changes before, at long last, we reopen to our fans. your access linkth Nov Combining (as always) a conference, mini-expo and great networking, Monday 30 TheStadiumBusiness 2020 brings together a global gathering of from accelevents business leaders who are exploring the future of venue operations, events, revenues, technology and engagement. [2] Check/updat This year we welcome a bigger, more global attendance than ever. And with no capacity limits on the virtual platform, we can open up your profile ande add a sporty phot the Summit to all of our TheStadiumBusiness.com readers wherever they are on this planet. o There’s plenty to learn and share over the next three days with this fantastic (albeit globally, socially-distanced) audience. I believe ching everybody logging in has something to offer to a re-imagined stadium [3]Start sear business. Do make the most of this opportunity to log in and get for connections… connected! [4] Make f2f video calls in the platform Ian Nuttall & TheStadiumBusiness team [5] Vie w the Sessions s & join the Q&A’ PS. We are committed to making TheStadiumBusiness the industry’s most-valued partner – so, if you enjoy your time with us, please tell [6] Tour the pods & est your colleagues. But if you don’t, please contact us right away and explore the lat we’ll get it fixed! innovations…

and [7] Hit the Wild Card for new faces INDEX Schedule: We’d all love your Day One [Tues 1 Dec] ...... 4 Tweets #SBS20 Day Two [Weds 2 Dec] ...... 14 #reimaginestadia Day Three [Thurs 3 Dec] ...... 25 @StadiumBusiness Speaker Profiles [A-Z] ...... 34 Sponsor Profiles [A-Z] ...... 62 Attendee List [A-Z]...... 72

3 THE STADIUM BUSINESS PROGRAMME

Tuesday 1st December

How was your 2020?! 08:00 GMT 00:00 Los Angeles / 03:00 New York / 09:00 Paris / 13:30 Mumbai / 19:00 Sydney Let’s find the way EVENT PLATFORM OPENS back together… Networking tools, Sponsor pods and Wild Card go live!

08:30 GMT 00:30 Los Angeles / 03:30 New York / 09:30 Paris / 14:00 Mumbai / 19:30 Sydney WELCOME EVERYONE, EVERYWHERE Connecting the global stadium industry together TheStadiumBusiness has pivoted to virtual for this edition. Mirroring the industry we serve, we’ve had to embrace Technology, Innovation and Transformation to re-purpose the sector’s #1 meeting in these most challenging of times. We welcome our ‘regulars’ – and so many new faces – as we bring together the world’s leading stadium and arena executives to explore how COVID-19 has changed our business. And how we move to REOPEN. RESTART. & REIMAGINE our business. Let’s begin here.

• Ian Nuttal, Owner and Co-Founder, TheStadiumBusiness • [COMPERE] Mark Flitton, Actor & Scary Chap

08:45 GMT 00:45 LA / 03:45 NYC / 09:45 Paris / 14:15 Mumbai / 19:45 Sydney

TAKE A WALK ON THE WILD SIDE Daniel Gidney Who will you meet from the stadium world? 90-second Chief Executive, Lancs Cricket random f2f video intros…

09:00 GMT 01:00 Los Angeles / 04:00 New York / 10:00 Paris / 14:30 Mumbai / 20:00 Sydney

THE BIO SECURE EXPERIENCE The best of years. The worst of years. Having seen 2020 plans – and the record-breaking success of 2019 – crushed in a matter of days as the pandemic struck in March, Lancashire Cricket has had the best of years and the worst of years in 24 months. This session will explore the scenario planning undertaken by the club’s management to not only save its future but to also deliver on its promises to host cricket – and to build a platform for its recovery. The club co-hosted – in a bio-secure environment – the only international sports fixture held during the peak of the pandemic with 21 days of international cricket featuring the West Indies and Australia. Since then it has focused on the county game, its community outreach, lobbied hard for the return of conference and banqueting to Emirates Old Trafford, and strengthened – most recently – its commitment to a strategic ‘cricket+business’ partnership with India.

• Daniel Gidney, Chief Executive, Lancs Cricket • Steve Davies, Operations Director, Lancs Cricket

4 THE STADIUM BUSINESS PROGRAMME

Tuesday 1st December

09:30 GMT 01:30 Los Angeles / 04:30 New York / 10:30 Paris / 15:00 Mumbai / 20:30 Sydney

THE TOUGHEST OF STARTS Tottenham Hotspur Stadium: The Promise & The Performance

Tottenham Hotspur FC’s new home has been heralded as a “game changer” for our sector. After construction delays which pushed back the official opening date of September 2018, the completed building hosted its first competitive football fixture in April 2019 – opening to widespread acclaim for its focus on the fan experience. Its first full season of operation should have been the current one but COVID-19 saw an ‘early bath’ for that. However, even without a full season of football and NFL fixtures (nor the planned concerts, boxing matches and other major entertainment events), the stadium has already proven its commercial acumen – boasting the best performing matchday operations of any stadium in Europe. Perhaps even the world? And, it should be noted, the stadium is only one element of the wider area regeneration and ‘destination development’ which will take in housing, retail, hotels and much more. Taking us through some of the highlights of this stadium’s performance to date – and what a full season could look like – we welcome back:

Robert Ebdon • Andy O’Sullivan, Venue Director, Tottenham Hotspur FC Assistant Secretary (Estates & Ground), Lord’s 10:00 GMT 02:00 Los Angeles / 05:00 New York / 11:00 Paris / 15:30 Mumbai / 21:00 Sydney

BUILDING IN A PANDEMIC Building Through Tempest, Storm and Wind…. and Covid-19

The building of the new £52m Compton & Edrich Stands commenced on site at Lord’s in September 2019 after a sublime summer of cricket which saw England crowned World Cup Winners. The new stands are on target for completion by 30th April, 2021 but it won’t have been without plenty of challenges. Building through the wettest winter for a decade was followed by strong winds in February when the steel frame was being erected. A large Victorian sewer also caused a headache… And then there was a pandemic! Our guest speaker explains the challenges, how they were overcome and what there is to look forward to at Lord’s in 2021.

• Robert Ebdon, Assistant Secretary (Estates & Ground Development), Lord’s

10:30 GMT 02:30 LA / 05:30 NYC / 11:30 Paris / 16:00 Mumbai / 21:30 Sydney

What’s new in the market?NEW IDEAS. NEW SOLUTIONS Visit the Sponsors section for a chat with our industry innovators helping us restart, reopen and get those fans back!

5 Visit buro happold’s virtual stand

Inspired by performance Engineered to excel

Helping create a sustainable future for your stadium

www.burohappold.com THE STADIUM BUSINESS PROGRAMME

Tuesday 1st December

10:45 GMT 02:45 LA / 05:45 NYC / 11:45 Paris / 16:15 Mumbai / 21:45 Sydney

ADAPTING TO DIGITAL AGE Will COVID force sport (finally) to Adapt to the Digital Age?

If the COVID-19 pandemic has demonstrated one thing to the sports industry, it is that now the tide has gone out, too many organisations are swimming naked. The digital age already presented challenges that many had not met and opportunities most had not grasped, but in a fight for survival there can be no failure to adapt. If Ben Wells not now, then when? Chief Commercial Officer • Ben Wells, Chief Commercial Officer, PTI Digital PTI Digital

Introducing a world-first… 11:15 GMT 03:15 LA / 06:15 NYC / 12:15 Paris / 16:45 Mumbai / 22:15 Sydney

INNOVATION, REVENUE, ROBOTICS Make money. Save money. Engage.

GroundWOW is the world's first autonomous full colour ground printer. Out of the box and printing in under ten minutes, we will explain how the technology sets up and how it will turn a venue's under-utilised real estate into valuable revenue, on game days and non-game days. A must see for any stadium executive with an eye on maximising the return on their outfield – and car parks, walkways, concourses…

• Tony Rhoades, Chairman, CEO & Founder, GroundWOW • David Pritchard, Chief Commercial Officer, GroundWOW

11:45 GMT 03:45 LA / 06:45 NYC / 12:45 Paris / 17:15 Mumbai / 22:45 Sydney

POS & PAYMENTS: THE NEW WORLD Increase Revenue across Retail, Hospitality and Concourse

It is a 'New World' for sports venues across the globe. Stadiums have to adapt, and the matchday experience will look very different next time fans are allowed through the turnstiles. Point of sale and payments are key to this proposition, with ordering apps, cashless solutions, self-service and ecommerce all crucial factors for stadium businesses in 2021 and beyond.

• John Wellman, Chairman, Bleep UK PLC • Gordon Bolton, Managing Director, Bleep UK PLC • Mal Brannigan, former Managing Director, Dundee United FC • Steve McCardle, Business Development, Bleep UK PLC

7 THE STADIUM BUSINESS PROGRAMME

Tuesday 1st December

12:15 GMT 04:15 LA / 07:15 NYC / 13:15 Paris / 17:45 Mumbai / 23:15 Sydney

SUSTAINABILITY: FIVE CAPITALS The Five Capitals model and sustainable stadiums

The impact of sport on our communities is far reaching. In the current socioeconomic climate, organisations, teams and athletes are striving to make a greater impact on society beyond their performance on the field. Stadium designers, owners and managers have the ability and responsibility to drive better social, economic and environmental outcomes for their fans, both on and off the pitch. In this session we demonstrate how stakeholders can strive to achieve sustainable stadium business via the Five Capitals model.

• Jim Saywell, MEP Director (Sustainability & Physics), Buro Happold

12:45 GMT Who will you meet?04:45 LA / 07:45 NYC / 13:45 Paris / 18:15 Mumbai / 23:45 Sydney TAKE A WALK ON THE WILD SIDE Who will you meet from the stadium world? 90-second random f2f video intros via the Wild Card button…

13:00 GMT 05:00 Los Angeles / 10:00 New York / 14:00 Paris / 18:30 Mumbai / 00:00* Sydney

HOSPITALITY EVOLUTION Creating Demand. Raising Expectations.

For over two decades Euroleague Basketball has organised Europe’s top-tier professional basketball club competition. This session examines the evolution of the competition’s flagship event – the Final Four – through the lens of an ever- expanding and increasingly diverse VIP hospitality offer. How does the league navigate the challenges of creating new and memorable experiences in a highly- competitive, pan-European sports and entertainment event.

• Milos Nenadovic, Business Operations Manager, Euroleague Basketball

13:30 GMT 05:30 Los Angeles / 10:30 New York / 14:30 Paris / 19:00 Mumbai / 00:30* Sydney

DIGITAL SIGNAGE COMMUNICATIONS Opening Stadiums Safely: The Role of IP Technology

Like many other sectors, stadiums are desperate to open their doors and welcome fans back. With the need for strict social distancing and hygiene measures, combined with the challenges of managing visitor flow and ensuring smooth event operations, this session will look at how digital signage and IP-based communications are playing a vital role in preparation for the safe return of fans.

• Andrew Smith, Sales Manager, Exterity • Michael Reader, Solutions Consultant, Exterity

8 THE STADIUM BUSINESS PROGRAMME

Tuesday 1st December

14:00 GMT 06:00 Los Angeles / 11:00 New York / 15:00 Paris / 19:30 Mumbai / 01:00* Sydney

TALENT RETENTION Leveraging Tech Through Times of Crisis

Our sector has been more affected than most: one of the first to close and almost certainly the last, at capacity, to reopen. What role can technology play as we look to restart our sector venues but also retain (and attract) the very best talent to be part of our customer offer?

• Nathan Miller, Managing Director UK & Europe, Humanforce

14:30 GMT 06:30 Los Angeles / 11:30 New York / 15:30 Paris / 20:00 Mumbai / 01:30* Sydney

A YEAR OF CHANGE From Commerzbank-Arena to Deutsche Bank Park

Frankfurt’s multi-purpose football stadium, Commerzbank-Arena changed its name during the summer of 2020 to Deutsche Bank Park. This is only one of the many changes which happened effective 1st July 2020. Despite the pandemic, many things are going on at the stadium in Frankfurt: a new operator; a new caterer; a new video-cube; a new vip-area… to name a few. And, with all this going on, the operations team still attempts to create and deliver at least some smaller scale events – despite the restrictions imposed by the Covid-19 crisis.

• Patrik Meyer, CEO, Deutsche Bank Park

15:00 GMT 07:00 Los Angeles / 12:00 New York / 16:00 Paris / 20:30 Mumbai / 02:00* Sydney

AUDIO ENHANCEMENTS Case Study: Audio Upgrade at Allianz Arena

In July 2019 L-Acoustics with integration partner Wilhelm & Willhalm event technology completed the installation of a sound system for the bowl at Allianz Arena - home of Bayern Munich. The project consisted of L-Acoustics Kara loudspeakers, SB18i loudspeakers, ARCS loudspeakers and LA4x amplifiers. This presentation discusses the challenges in designing a system that meets the client’s exacting performance criteria, on schedule and on budget.

• Tom Williams, Sports Facility Application Manager, L-Acoustic

15:30 GMT Apps, data,07:30 LA / 12:30tech NYC / 16:30and Paris more… / 21:00 Mumbai / 02:30* Sydney

NEW IDEAS. NEW SOLUTIONS Visit the Sponsors section for a chat with our industry innovators helping us restart, reopen and get those fans back!

9 YTL ARENA BRISTOL, BRISTOL, UK

CREATING UNIQUE LEGACIES

WWW.GRIMSHAW.GLOBAL ARCHITECTS | MASTERPLANNERS | WORK AT ALL SCALES THE STADIUM BUSINESS PROGRAMME

Tuesday 1st December

15:45 GMT 07:45 LA / 10:45 NYC / 16:45 Paris / 21:15 Mumbai / 02:45 Sydney

ALLEGIANT STADIUM From Concept to Opening

Although the story of this project started with the NFL Chargers in Los Angeles, it ended with a state-of-the-art sleek new stadium for the NFL Raiders in Las Vegas. Follow the path of the design from concept through completion in this comprehensive video presentation that highlights the milestones and key players of the new US$ 1.9 Billion stadium for the Las Vegas Raiders: Allegiant Stadium.

• David Manica, President, MANICA Architecture

16:15 GMT 08:15 LA / 11:15 NYC / 17:15 Paris / 21:45 Mumbai / 03:15 Sydney

AV INFRASTRUCTURE Managing the Demands of Competing Requirements

More than a few cameras and mics, today broadcast is democratizing across the world and your audience’s expectations rise with every experience they take part in. During this session with audio expert Roland Hemming of RH Consulting and global industry association AVIXA, we will explore the complex demands and competing requirements for both the front- and back-of-house in your stadium.

Today, your viewers need more than the play-by-play action. The complex integrations and competing requirements from areas such as the bowl or VIP boxes, to general public safety and back of the house staff areas now require dynamic integrations with an infrastructure that is built to work together; all while creating unique experiences for your fans both in-person and at home. During this session our experts will deep dive into the audio architecture that will illuminate both game day and non-match day revenue opportunities. Key takeaways include: • An exploration of the types of add-ons and experiences your fans expect in a game day broadcast; • An analysis of the stadium areas necessary for a proper AV infrastructure; • A discovery of the investment in both technology and staff that will help bring your broadcast goals to fruition.

• Chris Lavelle, Senior Director of Development, EMEA, AVIXA • Roland Hemming, Director, RH Consulting Europe Image: AVIXA Image:

11 THE STADIUM BUSINESS PROGRAMME

Tuesday 1st December

16:45 GMT 08:45 LA / 11:45 NYC / 17:45 Paris / 22:15 Mumbai / 03:45 Sydney

FAN ENGAGEMENT Seattle Sounders FC: Pre-, During and Post-Covid

Heading into the 2020 season, Seattle Sounders FC had just won their 2nd Championship and were poised to have a great year on and off the pitch. Then, Bart Wiley BOOM, Covid. How has the team handled the pandemic? How has it interacted with its fans? How has it kept a fan base engaged without the benefit of attending Chief Operations Officer matches in person? And how will the Sounders operate differently on the other side Seattle Sounders FC of the pandemic?

• Bart Wiley, COO, Seattle Sounders

17:15 GMT 09:15 LA / 12:15 NYC / 18:15 Paris / 22:45 Mumbai / 04:15 Sydney

DAILY WRAP-UP Points, Prizes & Tomorrow’s Preview Who will be today’s

Tuscan treats winners?17:45 GMT 09:45 LA / 12:45 NYC / 18:45 Paris / 23:15 Mumbai / 04:45 Sydney

TAKE A WALK ON THE WILD SIDE

Who will you meet from the stadium world? 90-second random f2f video intros…

18:00 GMT 10:00 Los Angeles / 13:00 New York / 19:00 Paris / 23:30 Mumbai / 05.00* Sydney

END OF DAY 1 / CLOSE OF NETWORKING TOOLS

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Image: AFL Architects THE STADIUM BUSINESS PROGRAMME

Wednesday 2nd December

08:00 GMT 00:00 Los Angeles / 03:00 New York / 09:00 Paris / 13:30 Mumbai / 19:00 Sydney

EVENT PLATFORM OPENS Networking tools & Wild Card go live!

08:30 GMT 00:30 Los Angeles / 03:30 New York / 09:30 Paris / 14:00 Mumbai / 19:30 Sydney

WELCOME BACK Daily Briefing and Programme Preview

Who’s your new connnection? 08:45 GMT 00:45 LA / 03:45 NYC / 09:45 Paris / 14:15 Mumbai / 19:45 Sydney

TAKE A WALK ON THE WILD SIDE Who will you meet from the stadium world? 90-second random f2f video intros…

09:00 GMT 01:00 Los Angeles / 04:00 New York / 10:00 Paris / 14:30 Mumbai / 20:00 Sydney

EVENT CREATION & NEW REVENUES Emerging Stronger with Greater Utilisation

The pandemic has driven change across all industries and is challenging businesses to operate differently and introduce new strategies. Stadia, in particular, must pivot to become more agile and adaptable, and management has the opportunity to embrace innovation, increase utilisation and explore new revenue streams given a reduced calendar of events. How can we lead change and emerge stronger? Nick Sautner • Nick Sautner, Chief Executive, Eden Park Trust Chief Executive Eden Park Trust

14 Wednesday 2nd December

08:00 GMT 00:00 Los Angeles / 03:00 New York / 09:00 Paris / 13:30 Mumbai / 19:00 Sydney

EVENT PLATFORM OPENS Networking tools & Wild Card go live!

08:30 GMT 00:30 Los Angeles / 03:30 New York / 09:30 Paris / 14:00 Mumbai / 19:30 Sydney

WELCOME BACK Daily Briefing and Programme Preview

Who’s your new connnection? 08:45 GMT 00:45 LA / 03:45 NYC / 09:45 Paris / 14:15 Mumbai / 19:45 Sydney

TAKE A WALK ON THE WILD SIDE Who will you meet from the stadium world? 90-second random f2f video intros…

09:00 GMT 01:00 Los Angeles / 04:00 New York / 10:00 Paris / 14:30 Mumbai / 20:00 Sydney

EVENT CREATION & NEW REVENUES Emerging Stronger with Greater Utilisation

Wednesday 2nd December

09:30 GMT 01:30 Los Angeles / 04:30 New York / 10:30 Paris / 15:00 Mumbai / 20:30 Sydney

RESTART: ADELAIDE OVAL Repositioning the Stadium Offer. Regrouping for Better Times

We stay on the ‘other side of the world’ to catch up with one of Australia’s greatest venues: Adelaide Oval. We’ll take a look at what a normal year looks like for this stadium business, exploring how it has repositioned its multiple offers to existing and new customers alike. The impacts of Covid-19 will be shared, along with an examination of the venue management’s internal restructuring and the focus “back to the core” offer. In this strangest of years, Adelaide Oval has also opened its on- site hotel – a 138-bed facility, managed in-house by the stadium team. We’ll then outline how 2021 and 2022 look for the business operations – and share some insights into some industry-wide, shared challenges to reopening. Looking forward

to getting the fans and visitors back, we welcome live from South Australia:

• Adam Vonthethoff, Chief Operating Officer, Adelaide Oval SMA

10:00 GMT 02:00 Los Angeles / 05:00 New York / 11:00 Paris / 15:30 Mumbai / 21:00 Sydney

THE VISUAL EXPERIENCE The Importance of Making a First Impression

How important is a first impression? Our brains process the visual information highlighting the importance of the experience we see over our other senses. In this presentation, we'll talk about how you can use visuals on your digital display to invite, engage and inform audiences.

• Trisha Schuver, Marketing & Creative Manager, Daktronics

16 THE STADIUM BUSINESS PROGRAMME

Wednesday 2nd December Wednesday 2nd December

09:30 GMT 10:30 GMT 01:30 Los Angeles / 04:30 New York / 10:30 Paris / 15:00 Mumbai / 20:30 Sydney 02:30 LA / 05:30 NYC / 11:30 Paris / 16:00 Mumbai / 21:30 Sydney

RESTART: ADELAIDE OVAL NEW LIFE: BRABAZON Repositioning the Stadium Offer. Regrouping for Better Times YTL Arena – Breathing New Life into Bristol

We stay on the ‘other side of the world’ to catch up with one of Australia’s greatest Long term international partner at Grimshaw Architects, Keith Brewis has for the venues: Adelaide Oval. We’ll take a look at what a normal year looks like for this past ten years lived in Bristol. What does the consented arena mean for his stadium business, exploring how it has repositioned its multiple offers to existing adopted city? In 1996, Nicholas Grimshaw and Partners Ltd submitted its and new customers alike. The impacts of Covid-19 will be shared, along with an competition entry for the exciting (albeit even then, overdue) opportunity on the examination of the venue management’s internal restructuring and the focus “back quayside in Bristol to create a performing arts centre - building on its maritime to the core” offer. In this strangest of years, Adelaide Oval has also opened its on- history - sited on the harbourside. Having returned from ten years in Melbourne, site hotel – a 138-bed facility, managed in-house by the stadium team. We’ll then Keith helped the Grimshaw team challenge again in 2016 for the arena next to outline how 2021 and 2022 look for the business operations – and share some Bristol’s Temple Meads station; the city's Ashton Gate site already being insights into some industry-wide, shared challenges to reopening. Looking forward abandoned. But for all the music, sport and creative scene that exists in this major to getting the fans and visitors back, we welcome live from South Australia: city, following cost escalation predictions, it seemed in 2018 that this particular civic prize was again going to allude the city's residents. Remarkably though - there was • Adam Vonthethoff, Chief Operating Officer, Adelaide Oval SMA an alignment of politic, benefactor and a historically-based local economic realisation which brought Malaysia’s YTL - to the fore. Keith will expand on this history and describe the key moves behind the now consented YTL Brabazon complex - focusing on the intended external and interior architecture. As well he will consider the public versus public ownership/investor model; the consequence of the Arena on the mono-centric vs polycentric urban model debate, and the effect of 10:00 GMT the current pandemic on development plans. 02:00 Los Angeles / 05:00 New York / 11:00 Paris / 15:30 Mumbai / 21:00 Sydney • Keith Brewis, Partner, Grimshaw Architects THE VISUAL EXPERIENCE The Importance of Making a First Impression What’s new in our sector? 11:00 GMT How important is a first impression? Our brains process the visual information 03:00LA / 06:00 NYC / 12:00 Paris / 16:30 Mumbai / 22:00 Sydney highlighting the importance of the experience we see over our other senses. In this presentation, we'll talk about how you can use visuals on your digital display to NEW IDEAS. NEW SOLUTIONS invite, engage and inform audiences. Visit the Sponsors section for a chat with our industry innovators helping us restart, reopen and get those fans back! • Trisha Schuver, Marketing & Creative Manager, Daktronics

11:15 GMT 03:15 LA / 06:15 NYC / 12:15 Paris / 16:45 Mumbai / 22:15 Sydney

KEEPING FANS ENGAGED What will Fan Engagement look like after the pandemic?

Drawing on his experiences at various clubs and sports bodies, our speaker will take us on a ‘fan engagement journey’. We’ll explore how fan engagement has evolved before and during the current pandemic. What will be the ‘new normal’ in ever- changing times? And what does the future of engagement look like as we seek to keep our fans’ passions alive as they move into the phygital world of experience.

• Javier Martinez, CEO, JMTZ Sports & Entertainment

17 Looking at stadia?

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www.realifetech.com THE STADIUM BUSINESS PROGRAMME

Wednesday 2nd December

11:45 GMT 03:45 LA / 06:45 NYC / 12:45 Paris / 17:15 Mumbai / 22:45 Sydney

CONSUMER INSIGHTS Fan Attitudes: Overcoming Post-Pandemic Challenges

This session will examine the impact of Covid-19 on fan behaviour now and in the future. Consumer Finance research will illustrate the now accelerated shift away from cash across key markets and what that means for the stadiums and arenas. Digital Consumer research will spotlight the innovative tech that can provide smart solutions to in-venue challenges. Beyond highlighting the benefits of tech innovation, there are also potential barriers to use, such as privacy concerns over the use of consumer data, which we will examine through global surveys. Ultimately what fans are more likely to embrace or resist the ‘new normal’.

• Alex Rownan, Head of Sports / Entertainment, Euromonitor

12:15 GMT 04:15 LA / 07:15 NYC / 13:15 Paris / 17:45 Mumbai / 23:15 Sydney

CASE STUDY: TOTTENHAM HOTSPUR FC Bringing Fans Closer To The Club Through Mobile

When Tottenham Hotspur FC opened its brand new stadium, the club wanted it to be the most technologically advanced in every way. In this session, Alex Hunte will discuss the vision the club has for its mobile experience, both for fans at the stadium and those watching from afar. Topics will cover how the Club selected its partner Realife Tech for the task, along with the headline deliveries and learnings it has found along the way. There will be a live Q&A to complete the session.

• Alex Hunte, Senior Lead Digital Experience, Tottenham Hotspur FC

12:45 GMT 04:45 LA / 07:45 NYC / 13:45 Paris / 18:15 Mumbai / 23:45 Sydney

SPONSORSHIP THROUGH COVID Fan Attitudes: Overcoming Post-Pandemic Challenges

How do you manage partners and sponsors during a Pandemic? With no events or footfall across all sport and entertainment assets, how do you manage sponsors, commercial partners and your premium seat customers to ensure you can protect future revenue post-pandemic? And, after we get through all this, what does the stadium sponsorship landscape look like? Will brands have a similar appetite for the big naming rights deal? Exploring these ideas, we welcome back:

• Paul Samuels, EVP - AEG Global Partnerships, AEG Worldwide

20 THE STADIUM BUSINESS PROGRAMME nd nd Wednesday 2 December Wednesday 2 December Random encounters 11:45 GMT 13:15 GMT 03:45 LA / 06:45 NYC / 12:45 Paris / 17:15 Mumbai / 22:45 Sydney of a stadium kind! 05:15 LA / 08:15 NYC / 14:15 Paris / 18:45 Mumbai / 00:15* Sydney

CONSUMER INSIGHTS A NEW FACE. OR AN OLD FRIEND? Fan Attitudes: Overcoming Post-Pandemic Challenges Who will you meet from the stadium world? 90-second random f2f video intros… This session will examine the impact of Covid-19 on fan behaviour now and in the future. Consumer Finance research will illustrate the now accelerated shift away from cash across key markets and what that 13:30 GMT 05:30 Los Angeles / 10:30 New York / 14:30 Paris / 19:00 Mumbai / 00:30* Sydney means for the stadiums and arenas. Digital Consumer research will spotlight the innovative tech that can provide smart solutions to in-venue challenges. Beyond highlighting the benefits of tech innovation, there are INVESTMENT IN EUROPEAN FOOTBALL also potential barriers to use, such as privacy concerns over the use of An American Perspective on Finding Value consumer data, which we will examine through global surveys. Ultimately what fans are more likely to embrace or resist the ‘new normal’. Jordan Gardner is an American sports executive and investor in several football clubs across Europe including Swansea City AFC in the United Kingdom and • Alex Rownan, Head of Sports / Entertainment, Euromonitor Dundalk FC in the Republic of Ireland. Jordan is currently the Chairman and Managing Partner at FC Helsingør, an American owned soccer club in Denmark. Jordan was previously Vice President, Investment & Business Strategy for the digital media company JUGOtv before it was acquired by Relevent Sports Group and was the owner & CEO of a secondary ticket resale company based in San 12:15 GMT Francisco. Jordan will discuss his perspective on international football investment, 04:15 LA / 07:15 NYC / 13:15 Paris / 17:45 Mumbai / 23:15 Sydney multi-club ownership and the trend of American ownership in European football.

Jordan Gardner, Chairman, FC Helsingor CASE STUDY: TOTTENHAM HOTSPUR FC • Bringing Fans Closer To The Club Through Mobile

• Alex Hunte, Senior Lead Digital Experience, Tottenham Hotspur FC

12:45 GMT 04:45 LA / 07:45 NYC / 13:45 Paris / 18:15 Mumbai / 23:45 Sydney 14:00 GMT SPONSORSHIP THROUGH COVID 06:00 Los Angeles / 11:00 New York / 15:00 Paris / 19:30 Mumbai / 01:00* Sydney Fan Attitudes: Overcoming Post-Pandemic Challenges READY TO RETURN?

How do you manage partners and sponsors during a Pandemic? With no events or How to re-envision your club with a 12:01 Plan footfall across all sport and entertainment assets, how do you manage sponsors, commercial partners and your premium seat customers to ensure you can protect The new realities for sports organizations created by Covid can feel overwhelming. future revenue post-pandemic? And, after we get through all this, what does the Industry veteran and Starling Collective co-founder Paul Beirne talks about how to stadium sponsorship landscape look like? Will brands have a similar appetite for the prepare a comprehensive plan to RELAUNCH in a world that will undoubtedly look big naming rights deal? Exploring these ideas, we welcome back: much different than it did when we first shut down.

• Paul Samuels, EVP - AEG Global Partnerships, AEG Worldwide • Paul Beirne, Co-Founder, Starling Collective

21 THE STADIUM BUSINESS PROGRAMME

Wednesday 2nd December

14:30 GMT 06:30 Los Angeles / 11:30 New York / 15:30 Paris / 20:00 Mumbai / 01:30* Sydney

PANEL DISCUSSION: Why Sustainability in Sport Matters

Join industry experts Jim Saywell from Buro Happold, Dr Paul Toyne from Grimshaw architects, Klaus Teichart from Hertha Berlin and David Davies from Chesterton Consulting as they discuss the intersection between sport and sustainability. Moderated by Buro Happold Director Dr Rob Cooke, the panellists will explore the importance of a results focused approach to sustainability, and why we need to help clients understand why sustainability is the number one priority for securing a robust future for their venues.

• [MODERATOR] Dr Rob Cooke, Sustainability Director, Buro Happold • Jim Saywell, Sustainability and Physics Director, Buro Happold • Dr Paul Toyne, Sustainability Leader, Grimshaw architects • Klaus Teichert, Managing Director, Hertha Berlin • David Davies, Chief Executive, Chesterton Consulting / former VP of Property and Facilities Europe at Live Nation

Continue the discussions… 15:15 GMT 07:15 LA / 12:15 NYC / 16:15 Paris / 20:45 Mumbai / 02:15* Sydney

NEW IDEAS. NEW SOLUTIONS Visit the Sponsors section for a chat with our industry innovators who have an eye on the sustainability challenge. Our next stop?

The West Coast! 15:30 GMT 07:30 LA / 12:30 NYC / 16:30 Paris / 21:00 Mumbai / 02:30* Sydney

SOFI STADIUM Reimagining the Technlogy Infrastructure for a Stadium

This session is going to focus on the desigin of the technology infrastructure for the stadium and its wider destination development. This will touch on converged networks and the systems that coalesce on those platforms, but the main focus will be the “why?” behind SoFi Stadium’s technological design. Starting with “a blank sheet from the get-go”, this CTO and his team have been able to design systems which don't exist on this scale in other stadiums. This has also resulted in a platform which runs the stadium and can also function across the whole development.

It's the most integrated and technologically-advanced stadium on the planet, so who better to show us around than Skarpi Hedinsson, CTO, SoFi Stadium & Los Angeles Rams. After 12 years at Disney ABC television he knows how to put on a great stadium show.

• Skarpi Hedinsson, CTO, SoFi Stadium & LA Rams

22 Wednesday 2nd December

14:30 GMT 06:30 Los Angeles / 11:30 New York / 15:30 Paris / 20:00 Mumbai / 01:30* Sydney

ROUNDTABLE: SUSTAINABILITY

• Jim Saywell, MEP Director (Sustainability & Physics), Buro Happold • David Davies, former VP Property & Facilities (Europe), Live Nation • Dr Paul Toyne, Practice Leader Sustainability, Grimshaw The World’s ﬁrst autonomous Start a new relationship? 15:15 GMT full colour ground printer. 07:15 LA / 12:15 NYC / 16:15 Paris / 20:45 Mumbai / 02:15* Sydney NEW IDEAS. NEW SOLUTIONS Turn any ground into advertising real estate Visit the Sponsors section for a chat with our industry innovators helping us restart, reopen and get those fans back! quickly and cost efectively. Our next stop?

The West Coast! 15:30 GMT 07:30 LA / 12:30 NYC / 16:30 Paris / 21:00 Mumbai / 02:30* Sydney

SOFI STADIUM Reimagining the Technlogy Infrastructure for a Stadium MAKE MONEY SAVE MONEY ENGAGE This session is going to focus on the desigin of the technology infrastructure for the stadium and its wider destination development. This will touch on converged networks and the systems that coalesce on those platforms, but the main focus will be the “why?” behind SoFi Stadium’s technological design. Starting with “a blank GroundWOW’s World ﬁrst technology integrates Artiﬁcial sheet from the get-go”, this CTO and his team have been able to design systems Intelligence, Machine Learning and Robotics to deliver unrivalled which don't exist on this scale in other stadiums. This has also resulted in a platform ground marking capability. which runs the stadium and can also function across the whole development.

It's the most integrated and technologically-advanced stadium on the planet, so Unlimited who better to show us around than Skarpi Hedinsson, CTO, SoFi Stadium & Los Any logo, any size, any surface. Angeles Rams. After 12 years at Disney ABC television he knows how to put on a great stadium show.

• Skarpi Hedinsson, CTO, SoFi Stadium & LA Rams www.GroundWOW.com We make printing on ground as easy as printing on paper.TM

GWOW ad.indd 1 06/03/2020 09:36 THE STADIUM BUSINESS PROGRAMME

Wednesday 2nd December

16:00 GMT 08:00 Los Angeles / 13:00 New York / 17:00 Paris / 21:30 Mumbai / 03:00* Sydney

REDEFINING STADIUM OPERATIONS What’s Your Guest Experience post-Pandemic?

We now stay on the West Coast and welcome Christian Lau, Chief Technology Officer, Los Angeles FC. He’ll be logging in to share his 'test bed' approach to stadium operations. LAFC's Banc of California Stadium serves as a test facility for many partners and technology companies developing proof of concept ideas that will guide the future of guest experiences in stadiums and large venues worldwide.

• Christian Lau, CTO, Los Angeles FC / Banc of California Stadium

16:30 GMT 08:30 Los Angeles / 13:30 New York / 17:30 Paris / 22:00 Mumbai / 03:30* Sydney

STAPLES CENTER A Year Without Fans. A Plan to Get Them Back.

From the busiest of venues to the emptiest of spaces. Our final connection in Los Angeles is with one of our TheStadiumBusiness Awards winners (Outstanding Achievement), venue industry visionary Lee Zeidman. What do you do when your ‘home’ is shuttered, your teams home quarantined and a business – built up over two decades into the pre-eminent entertainment space in the world’s music and movie capital – stalled? Aftering hosting 5,500 events (and listening to over 3,300 national anthems!), we welcome the advice and ideas of:

• Lee Zeidman, President, STAPLES Center / LA Live

17:00 GMT 09:00 LA / 12:00 NYC / 18:00 Paris / 22:30 Mumbai / 04:00 Sydney

Image: Spectrum News 1 DAILY WRAP-UP Points, Prizes & Tomorrow’s Preview

17:15 GMT 09:15 LA / 12:15 NYC / 18:15 Paris / 22:45 Mumbai / 04:15 Sydney JOIN THE WILD CARD SESSION

Who will you meet from the stadium world? 90-second Final speed networkingrandom f2f video intros… session of the day…

18:00 GMT 10:00 Los Angeles / 13:00 New York / 19:00 Paris / 23:30 Mumbai / 05.00* Sydney

END OF DAY 2 / CLOSE OF NETWORKING TOOLS

24 THE STADIUM BUSINESS PROGRAMME

Thursday 3rd December

08:00 GMT 00:00 Los Angeles / 03:00 New York / 09:00 Paris / 13:30 Mumbai / 19:00 Sydney

EVENT PLATFORM OPENS Networking tools & Wild Card go live!

08:45 GMT 00:45 LA / 03:45 NYC / 09:45 Paris / 14:15 Mumbai / 19:45 Sydney

WELCOME BACK Daily Briefing and Programme Preview

And today’s competitions for tasty Tuscan treats are…?

Teeth? Hair? Smile… 09:00 GMT 01:00 LA / 04:00 NYC / 10:00 Paris / 14:30 Mumbai / 20:00 Sydney

WILD CARD Who will you meet from the stadium world? 90-second random f2f video intros…

09:15 GMT 01:15 Los Angeles / 04:15 New York / 10:15 Paris / 14:45 Mumbai / 20:15 Sydney

BUSINESS | MARKETS | ASIA Scale & Chaos: Finding the next opportunity in (or from) China

We kick off our second day with a live feed from China. During his time in the country, our guest speaker has opened a multi-purpose, NBA-standard arena in one of the smaller regional cities (population 5 million)! These days he is engaged with bringing businesses into China – and providing a conduit for business out of China. He’ll share a general overview of the nation’s sports and entertainment landscape, touch on how Covid-19 has affected it in terms of new regulations and limitations, and then shares some insight on the current commercial operations. The session will also explore some ideas where opportunities may be for rightsholders, either looking to bring IP into China – or selling to the growing numbers of China’s outbound tourists. With a rebound in travel, predictions are for more than 120 million trips by Chinese tourists to destinations outside of Greater China.

• Greg Turner, Principal, High Performance Venue Consulting

25 THE STADIUM BUSINESS PROGRAMME

Thursday 3rd December

09:50 GMT 01:50 Los Angeles / 04:50 New York / 10:50 Paris / 15:30 Mumbai / 20:50 Sydney

TECHNOLOGY TIE-UPS Looking for the Elusive “Club in a Box” offer

Is there such a thing as a sports Club & Venue “In a Box”? As a relative newcomer to the “business of sport” – Jeff seeks to challenge our established thinking about IT and Technology exploitation in the world of sport. With 25 years of experience & insights from other industries, Jeff is driving a major IT transformation at the MCC centred around: i) member & visitor interactions; ii) operational delivery excellence; and iii) commercial monetisation.

• Jeff Wollen, Chief Information Officer, Marylebone Cricket Club (Lord's)

10:30 GMT 02:30 LA / 05:30 NYC / 11:30 Paris / 16:00 Mumbai / 21:30 Sydney EVENT OPERATIONS Behind Closed Doors: Lessons for Reopening

Like so many governing bodies around the world, the RFL went ‘behind closed doors’ this year to complete its fixtures. Although crowds were absent, the operational planning required for these fixtures was even more rigorous – drawing on the demands of safety, security but also enhanced health requirements. Reflecting on the RFL’s event playbook, we welcome:

• Nicola Moloney, Head of Events, Rugby Football League

26 THE STADIUM BUSINESS PROGRAMME

Thursday 3rd December

If they’re working with others… 11:00 GMT 03:00LA / 06:00 NYC / 12:00 Paris / 16:30 Mumbai / 22:00 Sydney Should they be on your team? SPONSOR SHOWCASE Visit the Sponsors section for a chat with our industry innovators helping us restart, reopen and get those fans back!

11:15 GMT 03:15 LA / 06:15 NYC / 12:15 Paris / 16:45 Mumbai / 22:15 Sydney

A DIFFERENT APPROACH Taking a DIY software approach to ticketing

Having evaluated various market offers of ticketing platforms, leading Dutch football club Feyenoord Rotterdam decided that it needed something else. “None of the platforms were open enough for us. We got the impression that ticketing providers just wanted the volume – and were not really interested in a true, whitelabel solution for us,” explains Edwin Suk, the club's CIO. For the club, re-badging the front page is not a white label solution. “Unlike clubs in the Premier League with huge broadcast deals, ticketing remains a key income stream for the club. As such, it really had our focus. We knew we wanted to be able to upgrade, to sell to groups last minute, to move people and prices around. So, we built our own project team and then we built the software. By the way, building the project team was more difficult than the software,” adds Suk. Learn more about this unusual DIY journey into an enterprise-scale, ticketing software platform project.

• Edwin Suk, Chief Information Officer, Feyenoord Rotterdam

11:45 GMT 03:45 LA / 06:45 NYC / 12:45 Paris / 17:15 Mumbai / 22:45 Sydney

STADIUM DEVELOPMENT STRATEGY Lakeside Location. Established Business. Huge Potential.

Como 1907 is unique in that it is not only located in one of Italy’s most prestigious tourist towns, but the stadium itself is located right on the lake, in one of the locality’s busiest streets. Adding to this mix is the operational challenge of the traffic flows where matches and other established tenant activities (including offices, gyms, etc.) are less frequented during the peak December and summer months. In effect, the club is serving two completely different sets of fans and guests depending on the time of year. Exploring the future possibilities for this fantastic piece of stadium real-estate to serve two audiences, we welcome:

• Michael Gandler, Chief Executive Officer, Como 1907 FC

THE STADIUM BUSINESS PROGRAMME

Thursday 3rd December

12:15 GMT 04:15 LA / 07:15 NYC / 13:15 Paris / 17:45 Mumbai / 23:15 Sydney

STEPS TO RETURN TO LIVE Return to Live: Small steps on the big journey

The O2 has announced it will host its first live music event for more than eleven months, with British band Squeeze set to play to socially distanced fans in February 2021. The arena event is a major step forward in getting the UK live event industry back up and running after all venues were closed in March due to the COVID-19 pandemic. The socially-distanced event will see the venue’s capacity reduced from 20,000 to 4,700, with tickets being sold in groups of one to five and a seating configuration which is in line with the UK government’s one metre plus guidelines and works with the latest guidance on Covid Alert Levels. Seats will remain empty between each group and one-way routes have been installed throughout the arena and concourse. Face coverings will be mandatory, except when eating and drinking within the seats.

The O2 has purchased electrostatic foggers to deliver a charged anti-bacterial spray across the venue that will envelope all surfaces, providing protection for up to 30 days, along with a heightened cleaning regime before, during and after the event. To ensure the customer experience is contactless, all ticketing will use a digital ID via The O2 venue app, which also enables pre-ordering of food and drink as well as merchandise to reduce queuing with fast collection lanes.

TheStadiumBusiness welcomes Steve Sayer, as the world’s most popular music venue charts its return to live.

• Steve Sayer, General Manager & VP, The O2

12:45 GMT 04:45 LA / 07:45 NYC / 13:45 Paris / 18:15 Mumbai / 23:45 Sydney

SUSTAINABLE POST-COVID RECOVERY Planning low-carbon, sustainable and resilient venues

As the sports and entertainment sector starts the recovery from COVID-19 does the disruption present an opportunity to accelerate the path to net zero carbon? If venues plan a sustainable recovery from the crisis will this help to protect themselves from future shocks?

• Adam Selvey, Design Excellence Director, Ramboll • Martin Willis, Director, Ramboll

29 THE STADIUM BUSINESS PROGRAMME

Thursday 3rd December

13:15 GMT 05:15 LA / 08:15 NYC / 14:15 Paris / 18:45 Mumbai / 00:15* Sydney

TAKE A WALK ON THE WILD SIDE Who will you meet from the stadium world? 90-second random f2f video intros…

13:30 GMT 05:30 Los Angeles / 10:30 New York / 14:30 Paris / 19:00 Mumbai / 00:30* Sydney

HOME AND AWAY Exploring the Creation of Enhanced Guest Experiences

Roy Westwood, founder of venue strategists Forward Associates, explains how the company, despite the pandemic, continues to innovate and broaden into new markets. With venues needing to engage with their different audiences more than ever, the company has been working with key clients and partners on developing revolutionary new products and ideas, one offering a tailored experience inside the bowl to another, exploring the countless possibilities off site. Join us to find out more from Forward Associates on possibilities that can extend the fan reach and the profitability of your venue.

• Roy Westwood, Founder - Strategy, Creativity & Innovations Director, Forward Associates

14:00 GMT 06:00 Los Angeles / 11:00 New York / 15:00 Paris / 19:30 Mumbai / 01:00* Sydney

CASE STUDY: BRENTFORD FC STADIUM Setting a New Standard for Clubs and Community

Many years in the making and completed in the midst of the Covid-19 pandemic, Brentford Community Stadium has proven to be a truly unique project. Since opening, the stadium has set the bar for all subsequent medium-capacity stadiums, grounded in a strong business plan, intelligent design and an exceptional fan experience. Putting the community into the heart of the stadium, we welcome:

• Rita Ochoa, Project Leader, AFL Architects

30 THE STADIUM BUSINESS PROGRAMME

Thursday 3rd December

14:30 GMT 06:30 Los Angeles / 11:30 New York / 15:30 Paris / 20:00 Mumbai / 01:30* Sydney

FROM GenZ TO FanZ How Can We Reverse the Decline of Interest?

The recent report from the European Clubs Association, Fan of the Future: Defining Modern Football Fandom, reveals significant declines in the level of interest in football among the critical 16-24 age group. 3MS Consulting is hyper-focused on addressing how we can reverse this trend. How do we utilize the insights of deep data to discover what GenZ wants? How must football clubs change their mentality to re-think the traditional club business model? How do we capture the emotion of traditional football fandom while responding to rapidly changing consumption habits of GenZ?

• Marshall Glickman, President, G2 Strategic • Maheta Molango, Partner, 3MS Consulting • Mounir Zok, CEO, N3XT Sports

15:00 GMT Last chance for a chance07:00 LA / meet12:00 NYC / 16:00Paris / 20:30 Mumbai / 02:00* Sydney

TAKE A WALK ON THE WILD SIDE

Who will you meet from the stadium world? 90-second random f2f video intros…

15:15 GMT 07:15 LA / 12:15 NYC / 16:15 Paris / 20:45 Mumbai / 02:15* Sydney

INSIGHTS: HOUSTON TEXANS Lockdown Diary: What We've Been Doing This Year

What do you do with a world-class stadium that’s – due to Covid-19 restrictions – running on empty? The Texans have taken the opportunity to re-imagine and invest in the future fan experience at NRG Park. A range of fan-facing initiatives have embraced cashless and touchless technologies but the player-facing facilities were also overhauled. And, for good measure, why not write a book to share everything you’ve learnt about building a winning team, a winning organisation and a winning stadium?

• Jamey Rootes, President, Houston Texans

31 THE STADIUM BUSINESS PROGRAMME

Thursday 3rd December

15:45 GMT 07:45 LA / 10:45 NYC / 16:45 Paris / 21:15 Mumbai / 02:45 Sydney

TECH: 5 TOP PICKS Levi’s Stadium, the 49ers & Silicon Valley

With a team brand synonymous with ‘innovation’ and with its home in Silicon Valley, it’s hardly surprising that technology plays such a big part in the operations of Levi’s Stadium. We asked the 49ers to share its Top 5 Tech Picks in this penultimate session. What will make the list? Data warehouse? Mobile app? Ops analytics?

• Moon Javaid, Chief Strategy Officer, San Francisco 49ers

16:15 GMT 08:15 LA / 11:15 NYC / 17:15 Paris / 21:45 Mumbai / 03:15 Sydney

PREVIEW: CO-OP LIVE The Next Phase of Arena Developments

As we look ahead to our next ‘in-person’ edition in Manchester next June, we explore how the UK’s largest arena will bring more entertainment and events to the Capital of the North. Planning permission has now been granted for Oak View Group’s 23,500 capacity arena, adjacent to Manchester City FC’s Etihad Stadium campus. UK consumer co-operative Co-op has acquired naming rights to the planned facility through a 15-year naming rights agreement. The arena is scheduled to open in 2023 and Co-op members will benefit from pre-sale tickets, food and beverage discounts, hospitality experiences and the chance to win free tickets and exclusive experiences. OVG has said that around 3,350 jobs will be created during the construction phase, with 1,000 roles and apprenticeships to be made available upon completion of the venue – with the project set to boost the local economy by more than £1.5bn over the next 20 years.

• Brian Kabatznick, EVP - International Facilities, Oak View Group Int’l

Until we meet again in 16:45 GMT 08:45 LA / 11:45 NYC / 17:45 Paris / 22:15 Mumbai / 03:45 Sydney Manchester, June 22-23 FINAL WRAP-UP Points, Prizes & Tomorrow’s Preview

17:00 GMT 09:00 Los Angeles / 12:00 New York / 18:00 Paris / 22:30 Mumbai / 04.00* Sydney

End of Conference Livestream

18:00 GMT 10:00 Los Angeles / 13:00 New York / 19:00 Paris / 23:30 Mumbai / 05.00* Sydney

CLOSE OF SUMMIT KEEP SAFE. KEEP WELL.

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Paul Beirne FOUNDER, STARLING COLLECTIVE Widely regarded as one of Canada’s leading sports executives, Beirne was one of the visionaries behind both Toronto FC and the Canadian Premier League. Most recently he oversaw the founding and operations of the Canadian Premier League. Beirne was formerly the Vice-President of Business Operations for Toronto FC. In 2007, Major League Soccer honoured Beirne with the prestigious Doug Ham- ilton Executive of the Year Award in recognition of his innovative work on TFC’s ground-breaking launch as the league’s first Canadian club. In addition to his work with TFC, Beirne held senior executive roles with the Toronto Raptors, Toronto Maple Leafs and Ottawa Senators, and Brighton & Hove Albion Football Club.

Gordon Bolton MANAGING DIRECTOR, BLEEP UK PLC Gordon has been with Bleep for over 35 years and is the Managing Director of the award-winning designer, manufacturer and supplier of EPOS and Payment solutions. Working across Hospitality, Stadia and Leisure verticals, Gordon is responsible for focusing on client acquisition within these areas and deals with many of Bleep’s sports and stadia clients. He has been working with the stadium industry on their EPOS transformation journeys for well over 20 years and will be speaking about several recent Bleep installations. His experience means he truly understands the ever-changing point of sale technology requirements for sports stadia, entertainment venues and events operators – with a track record of delivering innovative EPOS technology alongside some of the world’s leading stadia and events.

Mal Brannigan FORMER MANAGING DIRECTOR, DUNDEE UNITED FC Mal’s 25 year career in sports administration has included working in all four divisions of English Professional football as well as the Irish Premier and Scottish Championship divisions. He has been the Managing Director of Dundee United for the past 13 months, where part of his role is to oversee the implementation of the continuing investment in improving fan experience and infrastructure works that is integral to the successful delivery of the Board’s strategic plan. Separately he has held Trustee positions with both the EFL Trust and Greater Sport and sat on the EFL’s Finance and Commercial committees.

36 THE STADIUM BUSINESS SPEAKERS

Keith Brewis PARTNER, GRIMSHAW GLOBAL As Managing Partner, International Offices for Grimshaw, Keith oversees the practice’s major international projects to ensure that the very best experiences and people from the Global Group are bought to influence each commission. Keith’s design work is primarily focused on international projects, where he has considerable experience in the workplace, rail, and sports sectors, as well as on progressive urban ecologies. Keith has led major projects associated with sport and entertainment around the globe including the bid for Perth Stadium, the successful master planning overlay work at Wimbledon. Currently, Keith is leading the redesign of the former Brabazon hangars at the Filton airfield into the new YTL Arena Complex in Bristol, which Keith will discuss in his Sports Summit talk titled ‘New Life’, on the 2 December at 10:30am.

Robert Ebdon ESTATES & GROUND DEVELOPMENT DIRECTOR, MARYLEBONE CRICKET CLUB (LORD’S) Educated at Hurstpierpoint College, Robert studied Construction Management at South Bank University graduating with first class honours. Following a successful career working on several major projects, he worked with industry leaders such as James Longley & Company, WS Atkins and Synergy Construction Consultants. Having project managed the refurbishment and extension of the Pavilion at The Oval in the early 1990’s, Robert was invited by Maurice de Rohan to join the Estates committee at MCC in 2004. Elected a Member of the MCC in 1994, Robert was later appointed Assistant Secretary (Estates) in April 2014 leading million pound ground development projects.

Mark Flitton MODERATOR, THE STADIUM BUSINESS Mark has been acting since 1988 and has had success both in theatre and on TV. When not acting Mark teaches drama to young people in his hometown of Swindon, where he has co-founded ‘Swindon Young Actors’, a drama school that caters for over 200 students. If he’s ever not teaching then you will definitely find him in a field with his metal detector. Mark’s television credits include ‘Call the Midwife’, ‘Hidden’, ‘Whitechapel’, ‘The Fixer’, ‘Casualty’, ‘Silk’, and ‘Spooks’. More recently you may well have spotted Mark playing DC Jim Conroy in the critically acclaimed ‘Thirteen’ on BBC3 and BBC2. But, If you’re still sitting there thinking “where do I know him from?” then it’s more than likely from his recent portrayal of a London taxi cabby in the recent Go-Compare ‘Fantastic’ campaign.

37 THE STADIUM BUSINESS SPEAKERS THE INTELLIGENT PLATFORM FOR YOUR SHIFT BASED WORKFORCE

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Michael Gandler CHIEF EXECUTIVE OFFICER, COMO 1907 FC Michael Gandler is the CEO of Italian football club Como 1907 and the Managing Director of the parent group’s sports division, SENT Sports. A veteran of the sports marketing industry, Gandler has held executive roles across some of the most prestigious sports and entertainment properties around the world. Prior to joining SENT, Gandler was the Chief Revenue Officer for FC Internazionale di Milano (Inter Milan) where he oversaw all areas of commercialization for the club, including media retail, licensing, sponsorship, ticketing and global marketing. Gandler also have extensive experience in the US and the rest of the America’s having served as Senior Vice President of IMG’s college division and Vice President of Major League Soccer.

Jordan Gardner CHAIRMAN & CO-OWNER, FC HELSINGOR Jordan Gardner is an American sports executive and investor in several football clubs across Europe including Swansea City AFC in the United Kingdom and Dundalk FC in the Republic of Ireland. Jordan is currently the Chairman of FC Helsingør, an American owned football club in Denmark. The project in Denmark is focused on identifying, and bringing young talent from North America to Europe with the intention of development and sale. The FC Helsingør ownership group is led by investors with deep ties to global sport including the Golden State Warriors (NBA) and Los Angeles Football Club (MLS).

Daniel Gidney CHIEF EXECUTIVE, LANCASHIRE COUNTY CRICKET CLUB, UK An established sports industry CEO for over ten years now, Daniel Gidney launched the first ever cricket bond as part of an innovative £12m fundraising to develop and operate a new 150 bedroom Hilton hotel, which will open summer 2017. Daniel’s time at LCCC has generated record profits and the securing of the largest ever naming rights in First Class Cricket, with Emirates. He also secured ECB International matches, including an Ashes Test and a World Cup semi-final in 2019. Daniel was also the 2011 Midlands Business Person of the Year, and the 2014 Trafford Business Person of the Year.

39 Sports and Entertainment Venues 2021

THE STADIUM BUSINESS SUMMIT 2021 & VENUE TECHNOLOGY SHOWCASE [Plus FAN EXPERIENCE FORUM] Now in its second decade, TheStadiumBusiness Summit has had a full makeover. We’ve embraced Technology, Innovation and Transformation to re-define the no.1 stadium sector meeting in the world. For 2021 we also co-host this with our TheTicketingBusiness Forum. Dates/Location: 22-23 June 2021 / Emirates Old Trafford Web: StadiumBusinessSummit

THE STADIUM BUSINESS AWARDS 2021 Now in their 12th year, the Awards celebrate leadership, innovation and achievement among stadium, arena and major sports venue owners and operators. Dates/Location: 22 June 2021 / Online + Live at Emirates Old Trafford Web: StadiumBusinessAwards

THE STADIUM BUSINESS ASIA 2021 TheStadiumBusiness team heads to Singapore for our inaugural meeting of the owners and operators of stadiums, arenas and sports venues in Asia’s huge, fast-growing market. Co-hosted with TheTicketingBusiness ASIA for audience synergies. Dates/Location: 12-14 October 2021* / Singapore* Web: StadiumBusinessASIA

THE STADIUM BUSINESS DESIGN & DEVELOPMENT SUMMIT 2021 The sector’s leading projects meeting – with more than 50 delegations attending each year, representing new stadium, arena and sports venue developments from across the globe. Typically €10bn+ of sports venue infrastructure investment – in one room. Dates/Location: 30 November-1 December 2021 / Emirates Old Trafford Web: StadiumDesignSummit

THE STADIUM BUSINESS DESIGN & DEVELOPMENT AWARDS 2021 The Design & Development Awards celebrate leadership, innovation and achievement among stadium, arena and major sports venue owners and operators. Dates/Location: 30 November 2021 / Online + Live at Emirates Old Trafford Web: StadiumDesignAwards

THE STADIUM BUSINESS NEWS The latest sports venue industry news – all in one place. Daily updates, exclusive content, unique insights, job postings and newsletter twice-a-week to >20k registered readers. >100,000 page views pcm and rising… Web: TheStadiumBusiness

/TheStadiumBusiness @StadiumBusiness Company+Group #StadiumBiz >1,000 followers 5,000 followers >1,100 members >125k impressions pcm

More about us at www.xperiology.com *TBC. All other content correct at Friday, 18 September 2021 E&OE

40 THE STADIUM BUSINESS SPEAKERS

Marshall Glickman PRESIDENT, G2 STRATEGIC Marshall Glickman’s consulting practice, G2 Strategic, has built a significant portfolio of clients in Europe, including EuroLeague Basketball, LaLiga Santander, Ligue de Football Professionnel, the Association of Tennis Professionals, Paris Saint-Germain, Olympique Lyonnais and CSKA Moscow, among others. Glickman also spearheaded the G2 Consortium, a collective of 10 French professional sports clubs who worked together to adapt global best practices and innovative strategies to acquire new customers and increase retention. He is also one of three principals of 3MS CON- SULTING, a consortium of industry experts, innovators and strategists. 3MS works with clients throughout the European sports ecosystem to address challenges and opportunities in the post-pandemic world. Earlier in this career, Glickman was the youngest team President in the NBA at the Portland Trail Blazers.

Roland Hemming DIRECTOR, RH CONSULTING EUROPE, AVIXA Roland Hemming is an audio consultant and project manager and principal at RH Consulting where he leads a team of audio consultants. In addition, he is a director of Copper Leaf Media a full service marketing agency. Having managed the two largest European audio projects, his wide experience enables him to advise on many aspects of the audio process and to design and deliver projects to the highest standard. His 30+ year career in the industry has taken him to live events, construction sites, installations, hotels, rail, cruise ships, theatre, corporate AV, broadcast, education and stadia.

Moon Javaid CHIEF STRATEGY OFFICER, SAN FRANCISCO 49ERS Moon Javaid is in his eighth season with the 49ers and currently serves as the chief strategy officer. In his role, Javaid oversees business intelligence, CRM and fan feedback; manages retail, mobile app, and concessionaire relationships; works on bids for large scale non-NFL events; supports the drive for local revenue; and aids other business aspects of the organization with strategic and analytical support. Under Javaid’s guidance, the 49ers built a data warehouse that processes over 3 million records per day, and launched the award winning Executive Huddle, the first real-time analytics control room on NFL game days.

41 THE STADIUM BUSINESS SPEAKERS

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Timeframe: 5 Weeks on-site Timeframe: 5 Weeks on-site Value: £2,500,000.00 Value: £1,700,000.00 Completed: August 2018 Completed: July 2018

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Brian Kabatznick EVP, BUSINESS DEVELOPMENT & FACILITIES, OAK VIEW GROUP INTERNATIONAL For over 30 years Brian has worked within the US and international entertainment business sector as senior executive for the worlds leading companies. Since 2019 Brian oversees Oak View Group’s ent. facilities expansion and development efforts throughout all international markets. Previously, Brian managed AEG’s expansion of facilities in Europe as their Vice President of Bus Dvlpt. During his 12 years tenure Brian led the AEG Facilities team to develop new and/or existing stadium and arenas venues across the UK, Scandinavia, and the European continent. From 2015-2018 Brian also held the position of President of the European Arenas Association. From 2004-2007 Brian was Vice President of Business Development for SMG, an international venue management company specializing in entertainment operations for arenas, theaters and stadiums. For over 10 years Brian worked in the computerized ticketing business including Ticketmaster US and Ticketmaster International as Executive Vice President for Ticketmaster International where he managed its worldwide businesses and led the acquisition opportunities for the world’s leading ticketing company.

Christian Lau CHIEF TECHNOLOGY OFFICER, LOS ANGELES FOOTBALL CLUB (LAFC) An information technology veteran with over 20 years of experience, Christian Lau serves as the Chief Technology Officer for the Los Angeles Football Club (LAFC) and Banc of California Stadium. LAFC, a Major League Soccer (MLS) Club, burst on the Los Angeles sports scene in 2018 as one of the most innovative, creative and forward-thinking organizations in professional sports. The Club had a record- breaking inaugural season, enjoying success on the field while establishing itself as an industry leader in merchandise sales and licensing, premium sales, season ticket memberships, technology integration and unprecedented partnership deals. Banc of California Stadium is the first, new open-air stadium built in LA since 1962 and boasts a 22,000-seat capacity. The stadium is one of the most technically advanced buildings in the world and serves as a test facility for many partners and technology companies developing proof of concept ideas that will be a guiding force for the future of guest experiences in stadiums and large venues worldwide.

Chris Lavelle SENIOR DIRECTOR OF DEVELOPMENT - EMEAG, AVIXA Chris Lavelle studied sound engineering in the late nineties while doing freelance work in the audio industry. He studied IT and became a freelance web developer in 2001. Lavelle focused on the property development web portal market specialising in CAD drawings online. As IT started to be used more in the production and presentation industries, Lavelle returned to what he enjoyed most, audio and video communications. After managing event and ICT technology at London’s Claridge’s Hotel for PSAV Presentation Services for five years, Lavelle went on to become Director of Event Technology at PSAV for the Maybourne Hotel Group, and ultimately joining AVIXA™ as Regional Manager for the UK and Ireland. Lavelle went on to become Regional Director for the region then onto his current role of Senior Director of Development for EMEA. AVIXA™ is the Audiovisual and Integrated Experience Association, producer of InfoComm trade shows around the world, co-owner of Integrated Systems Europe, and the international trade association representing the audiovisual industrwww.avixa.org

43 THE STADIUM BUSINESS SPEAKERS THE STADIUM BUSINESS SPEAKERS

David Manica PRESIDENT, MANICA ARCHITECTURE David believes in stunning design and innovative functionality as the path to successful buildings. In his 25 years designing large public assembly facilities, David has forged a vision for some of the world’s highest-profile stadium, arena and convention projects totalling over $15bn in construction. His comprehensive experience spans all phases of project development. He values a collaborative approach to design that successfully solves all of his clients’ needs related to aesthetics, program, budget, function and schedule. David’s passionate commitment and dedication to balancing the complicated needs of his clients have earned him lasting relationships with them all.

Javier Martinez CEO, JMTZ SPORTS & ENTERTAINMENT Javier Martinez Internationally renowned Sports, Leisure & Entertainment Senior Executive: + 25 years solid track record delivering outstanding business results at World leading Companies such as: The Walt Disney Company ( Vice President- Executive Committee Member, 2001- 2014, in seven different Markets), Atletico de Madrid Football Club ( Business & Experience Managing Director, 2014-2017), Global Sports Innovation Center by MICROSOFT (Ambassador/Mentor, 2017-present), MANCHESTER CITY Football Club ( Fan Innovation / Senior Strategic Advisor , 2017-present), GLOBANT ( Senior Strategic Advisor , 2019-present) Among other companies and organizations, Javier is an active innovation investor & mentor, as well as a international professional keynote speaker in prestigious industry forums & business schools.

Patrik Meyer CEO, DEUTSCHE BANK PARK Born in 1968, Patrik Meyer finished his training to become a qualified bank clerk in 1990. After working as a professional musician (drummer), he went to the Fachhochschule Koeln to study business administration. After his degree he began working as financial controller for a concert promoter. In 1997 he began working for the Koelnarena Management GmbH as director for the financial department, ticketing and controlling, both during the pre-opening and the operating period. Since 1999 Patrik Meyer is a project-manager for the planning and operating of leisure facility projects such as stadiums and arenas. From June 2005 until June 2020 Patrik Meyer was Managing Director of the operation company for the Commerzbank-Arena – the World-Cup-stadium in Frankfurt. From 2009 until 2012 he was also Managing Director of TSP – The Sports Promoters, a company of SPORTFIVE specialized in event-management and event-promotion. In June 2010 Patrik Meyer was awarded as “Executive of the year” at the Stadium Business Summit in Dublin. Since July 2020 Patrik is Managing Director of Eintracht Frankfurt Stadion GmbH, the operator of re-named Deutsche Bank Park in Frankfurt.

THE STADIUM BUSINESS SPEAKERS

Maheta Molango PARTNER, 3MS CONSULTING Maheta Molango was the CEO of Spanish professional soccer club Real Mallorca until February 2020 and he is still Of Counsel at Baker McKenzie in Madrid as well as a consultant on strategic club management issues through his consultancy firm 3MS Consulting. He was appointed CEO of Real Mallorca in January 2016 after the club was bought by a group of US investors led by Robert Sarver and Andy Kohlberg (owners of the Phoenix Suns) and Steve Nash (2-time NBA MVP). Prior to joining Real Mallorca, Maheta was a lawyer at Baker McKenzie in Madrid (Spain) specialised in labour/employment law, as well as sports law, admitted to practice in Spain and New York (USA). He also worked as Legal Counsel for La Liga club Atletico Madrid. Maheta still teaches several courses on a part-time basis at Universidad Pontificia Comillas, Centro de Estudios Garrigues, La Liga Business School, ISDE and other educational centres. He was recently appointed Co-Director of the newly launched FIFA Club Management Diploma. Prior to joining Baker McKenzie, Maheta played soccer at a professional level for several European clubs, including Atletico Madrid, Wacker Burghausen and Brighton & Hove Albion. After his playing career came to an end, he still remained linked to the soccer world, as he worked for Charlton Athletic as a scout for the Spanish market and was a guest commentator on Real Madrid TV’s international channel.

Nicola Moloney HEAD OF EVENTS, RUGBY FOOTBALL LEAGUE 20 years’ experience in Event Management, Operational Management, Sports Strategy, Commercial/sponsorship engagement and stadium contracts Industry experience includes: National Governing Bodies (Rugby Football League, British Judo, England Squash, Badminton England, England Netball, England Hockey, England Basketball) and Manchester City Council Sports Event Team. Specialises in the operational delivery of major sports events including Coral Challenge Cup Final (Wembley stadium), Betfred Super League Grand Final (Old Trafford), Co-operative World Netball Series (Manchester Arena), Yonex World Badminton Championships (Wembley Arena)

Richard Mulligan EDITOR, THESTADIUMBUSINESS.COM Richard began his career as a sports journalist and within communications department roles at Premier League football clubs. He later spent eight years at the Press Association, working on national publications such as the Daily Mirror and Daily Telegraph. Richard joined Squires Media in 2014 and has been part of the editorial team at TheTicketingBusiness and TheStadiumBusiness since 2016.

46 THE STADIUM BUSINESS SPEAKERS

Milos Nenadovic BUSINESS OPERATIONS MANAGER, EUROLEAGUE BASKETBALL At Euroleague Basketball since 2013, he initially started managing the Turkish Airlines EuroLeague Final Four VIP ticket sales; however now manages the entirety of Final Four ticketing operations, as well as managing ticketing matters for the Turkish Airlines EuroLeague and the 7DAYS EuroCup. Promoted the creation of the Business Operations & Club Services (BOCS) division in 2017, aimed at guiding the transition of league and clubs to a business-oriented structure by setting principles, standards, priorities and providing clubs with business consultancy on club governance and revenue generation areas such as game-day operations & experience, partnerships and digital transformation amongst others.

Ian Nuttall CO-FOUNDER OF THESTADIUMBUSINESS, XPERIOLOGY Ian Nuttall is the owner and founder of TheStadiumBusiness Design & Development Summit, presented by his Xperiology events business. His working life began in sports hospitality events management (including Formula 1, horse racing and Wimbledon) before pursuing an award-winning career in B2B magazine publishing. He has co-launched and edited numerous business titles (ranging from energy and industrial processes through to airport design and Intelligent Transportation Systems). He has also founded many of the sports sector’s most respected publications and news sources – most recently TheStadiumBusiness News, delivering the all the latest Stadium Business news, blogs, videos, and up-to-the- minute media coverage from all the leading voices in the Stadium Business industry, all in one place. In addition to his ongoing commitments as a sports business writer and speaker, Ian provides highly-valued, specialist consultancy to the sports and entertainment venue sector.

Andy O’Sullivan VENUE DIRECTOR, TOTTENHAM HOTSPUR FOOTBALL CLUB Eight years at Tottenham Hotspur Football Club, having joined in 2012. Responsible for the design, development and implementation of the stadium interiors, operational event day delivery and commercial strategy required to successfully deliver the Sales, Catering, Ticketing, Public, Conference & Events and Premium areas of the business. Andy was responsible for re-writing a best in class fan experience, as well as managing the transition from existing stadium sales and operations, to our temporary home at Wembley Stadium for 18-months, before returning to Tottenham’s new home to assume the overall event day delivery and commercialisation of the New Stadium as the Venue Director. With his career in the stadium industry spanning 17 years, Andy was previously Vice President for IMG’s European Stadium Business to secure, sell, manage and deliver commercial properties for a host of world class venues, events and rights holders. As part of this, Andy was responsible for developing and delivering the commercial strategies for a number of new stadiums, including Wembley National Stadium, delivering $1 billion in Premium Sales income through Club Wembley.

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Rita Ochoa SENIOR ASSOCIATE ARCHITECT O.A., AFL ARCHITECTS Rita Ochoa is an Architect and Senior Associate for Sports & Leisure at AFL Architects. Originally from Lisbon, she joined AFL Architects in 2013 to imagine and deliver dreams. She can confidently deliver large-scale complex stadiums, training facilities and arenas, and is fully versed with the entire design process. She works very closely with the clients to deliver an artistic, technical, and human architectural response to their dreams, on budget and on time, many times exceeding their expectations. Her most recent projects include Swansea Central, Brentford Community Stadium, Hull Arena, the Camp Nou competitions, Lusail Stadium and Ashgabat Olympic Stadium.

David Pritchard CHIEF COMMERCIAL OFFICER, GROUNDWOW David Pritchard is a commercial specialist steeped in sport in a multi-channel, global marketplace. At GroundWOW, he is responsible for bringing world first technology to market and driving brand awareness across an expectant target audience following a five year period in top-secret research and development. David is the primary contact for stadium owner-operators, sports clubs and governing bodies and with deep experience in world-class innovation-led environments, is well-versed in helping his clients to understand and embrace the benefits of bringing ground- breaking technology to their businesses.

Michael Reader SOLUTIONS CONSULTANT, EXTERITY UK Michael Reader, has 15 years’ experience in AV, IP, Digital Signage and Control solutions. Providing pre-sales channel support for both resellers and end-user customers, Michael is responsible for system integrations, design and documentation, client training and commissioning, working closely with rest of the UK sales team throughout the sales cycle to ensure smooth transition from pre to post sales stages.

49 THE STADIUM BUSINESS SPEAKERS

Tony Rhoades CHAIRMAN, CEO & FOUNDER, GROUNDWOW Tony Rhoades is Chairman, CEO and Founder of GroundWOW. He is a former Russell Group academic director, award winning inventor of disruptive patented technologies, and specialist in commercialising emerging technology in entrepreneurial new ventures. Tony has held numerous Executive Board & Advisory appointments, including IMechE, Centre for Professional Engineering, and MoD. He combines a deep experience of creating global manufacturing capabilities with extensive knowledge of 3D scanning, robotics and engineering.

Jamey Rootes PRESIDENT, HOUSTON TEXANS Jamey Rootes serves as President of the Houston Texans and President of Lone Star Sports & Entertainment. Under his leadership, the Texans have consistently been recognized as one of the most valuable professional sports franchises both in the NFL and globally. Also, the Texans extended their sellout game streak to 185 consecutive home games – a Houston NFL record. Rootes maintains an active role in the community by serving on the Board of Directors of the Greater Houston Partnership and the United Way of Greater Houston, both of which he previously served as Chairman of the Board.

Alan Rownan HEAD OF SPORTS / ENTERTAINMENT, EUROMONITOR Alan Rownan, Sports Industry Manager at Euromonitor International, is tasked with spearheading Euromonitor’s Sports research and editorial strategy. Within this, Alan provides data-driven, compelling insight and analysis on professional top-flight team sports across domestic leagues globally, covering everything from match-day and social media performance to cross-industry commercial partnership opportunities. Alan holds a Master’s degree in Ethics from Dublin City University, where he focused his thesis on contending moral philosophies of fairness in professional cycling. In his spare time, Alan has contributed regularly to national newspapers, analysing mixed martial arts events specifically.

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Paul Samuels EXECUTIVE VICE PRESIDENT, GLOBAL PARTNERSHIPS, AEG INTERNATIONAL Paul Samuels joined AEG Europe in November 2007. In his role as Executive Vice President for Global Partnerships, he is responsible for overseeing all Sponsorship Sales, Partnership Activation & Premium Seating across all AEG assets internationally, outside of the US. Paul joined O2 in 2001 and has been involved with The O2 since 2004, when he negotiated the naming rights for the venue as Head of Sponsorship at O2, a position he held for six years. Under his role at O2, Paul was also the major broker in sponsorship deals with Arsenal FC and the England Rugby Team. It is Paul’s creative negotiation of The O2 naming rights partnership that will be his legacy at O2. This year, The O2 was voted the Best UK Sponsorship of the past 25 years, via a public vote at the UK Sponsorship Awards 2019. Paul left O2 in 2006, after being selected as American-owned The Bonham Group’s CEO for Europe at just 30, subsequently overseeing the sale of the company to AEG Europe in 2007, where he has remained ever since. In his current role at AEG, he oversees a team of 100 people across Europe, Asia, South America, and Australia, running the Global Partnerships team The team oversees all sponsorship sales, partnership activation and premium seating.

Nick Sautner CHIEF EXECUTIVE OFFICER, THE EDEN PARK TRUST, NEW ZEALAND Nick has twenty years’ global experience in the stadium, event and entertainment sectors.. The past two and a half years since being on the team Nick has led an incessant mission to ensure Eden Park holds its place on not only the New Zealand’s map but also the world stage. Nick immediately identified that Eden Park’s rich sporting history, global profile and worldwide broadcast reach would attract interest from both national and international brands. He has been relentless in his commitment to increasing stadium utilisation through innovation which has driven a number of new revenue streams and tourism opportunities which have contributed to the nation’s largest industry. Nick has studied in China, Germany and America and holds Bachelor degrees in Business and in the Arts, as well as a Master of Business Administration (MBA) from the University of Melbourne.

Steve Sayer VICE PRESIDENT & GENERAL MANAGER, THE O2 Steve Sayer is Vice President and General Manager of The O2, the world’s most popular music and entertainment venue. As VP & GM, Steve heads up the Senior Leadership team at The O2, and is fully accountable for all aspects of venue management across the busy campus, including overseeing all aspects of venue strategy, improving the experience for The O2’s many customers, venue development projects and driving continued commercial growth. Over the past eight months Steve has taken on the additional responsibility of leading The O2’s response to the Covid-19 pandemic. Steve joined The O2 in 2014 as Commercial Director, overseeing ticketing operations, merchandising, food and beverage and corporate sales, along with securing exhibition content and managing Up at The O2, the roof walk attraction over the venue. In this role he worked closely with the AEG Europe leadership team to manage a number of capital improvement projects to identify and activate new revenue streams and enhance the fan experience. Prior to this, Steve was Operations Director for Manchester City Football Club and was responsible for match day and major event operations.

THE STADIUM BUSINESS SPEAKERS

Jim Saywell DIRECTOR- SUSTAINABILITY, BURO HAPPOLD An advocate of performance-based design, Jim is passionate about helping clients understand what performance means to them. He sets measurable goals that can be achieved in the design, construction and operation of stadiums. A multidisciplinary and collaborative leader, he delivers projects with ambitions sustainability goals, focusing on high-quality internal environments and optimising energy efficiency. He has worked on multiple iconic stadia and venues worldwide, across the UK, Europe and Middle East.

Trisha Schuver PROFESSIONAL SERVICES MANAGER, DAKTRONICS Trisha has a multi-disciplined background in design and marketing, 15+ years of sales and account management experience. She has worked with numerous teams (major league, minor league and collegiate sports) and corporate partners to support and generate innovative ideas to enhance their in-stadium branding and overall fan experience. She has been managing employees for over a decade, with a strong focus on growth and ongoing development.

Adam Selvey DESIGN EXCELLENCE DIRECTOR, RAMBOLLI Adam is a Director at Ramboll specialising in building performance and zero carbon solutions across the sports, leisure and entertainment sector. He is passionate that if designed and engineered with care and attention to detail, buildings can positively affect the community and society they are meant to serve. Key projects that Adam has been involved with include Valencia Basketball Arena, Gibraltar National Football Stadium and the Etihad Arena in Abu Dhabi. Adam pushes the Ramboll ‘Sustainable Venues’ campaign with a focus on opening venues up to the local community and delivering low carbon solutions.

55 THE STADIUM BUSINESS SPEAKERS

Andrew Smith CHANNEL SALES MANAGER, EXTERITY UK Andrew Smith, Sales Manager for Exterity UK since 2011, has worked in the AV industry for over 20 years. With particular expertise in the stadium and higher education sectors, Andrew has been working for a number years with the likes of Crystal Palace, Arsenal, Wembley, Southbank University, Warner Brothers’ Harry Potter Tour and many more well-known names across the UK.

Rory Squires MANAGING EDITOR, THESTADIUMBUSINESS.COM Rory established Squires Media in 2010 to provide B2B content, communications and publishing services for the global sports industry, after having worked as an editor and reporter on the international sports desk at the Press Association, the UK’s national news agency. With a team of writers, designers and PR specialists now spanning the UK, Squires Media has expanded over the past decade into other areas of coverage, including the betting and gaming sector, and the agency continues to work with several of sport’s most influential and high-profile organisations.

Edwin Suk CHIEF EDUCATION OFFICER, FEYENOORD ROTTERDAM Edwin Suk, chief information officer at Feyenoord (football and stadium). I have studied business economics and have 20 years of experience in general management and IT. I maintain a visionary, strategic and central approach for IT, since it is essential for success, distinctiveness and growth in modern organisations and it is an important driver for inevitable change. My main goal is to transform organisations with my colleagues into profitable, information driven, digitalized, agile and innovative businesses, resilient, flexible, effective and able to grow.

THE STADIUM BUSINESS SPEAKERS

Mika Sulin CHAIRMAN, SPORT & LIVE VISION Mika’s has been the General Secretary of the Finnish Olympic Committee and General Secretary of the International Ice Hockey Federation IIHF 2012/13 Ice Hockey World Championships in Helsinki and Stockholm. He has during his time successfully marketed and sold several brands and products in Europe and held key positions in building major product and marketing concepts internationally. Within the field, he worked as GM for both Nike Nordic and Nike Central and Eastern Europe, Nike EMEA. Additionally, Mika has conceptualized, developed and executed Multipurpose Arenas for a net worth of over 2 billion USD in European cities including Hamburg, Prague, Vilnius and Helsinki. He is the Lead of DFBOO ( design finance build own operate ) Tampere Deck Arena which launches a new era of experiences The new Arena, will be the experience centre, which is to be completed in the heart of the city by 2021, it will be first downtown Arena in Europe. An arena with up to 15,000 seats, a top-class hotel on the roof ,a casino, conference and meeting services together with restaurants also make up an unparalleled 5 G digital Fan engagement experience.

Greg Turner PRINCIPAL, HIGH PERFORMANCE VENUE CONSULTING Through his nearly 20 years in China, Greg has successfully led increasingly complex organisations in building, financing and presenting experiences. His work has included all aspects of the business venue operations & event planning and execution to sponsorship sales and activation & event ticketing. Most recently, Greg opened and operated Shantou University Sports Park, a multi functional basketball arena with attached hotel. Building on this experience, Greg is currently working to bring together best practice operators from around the world and the plethora of state of the art (but commercially underperforming) stadia and arena throughout second and third tier Chinese cities, giving these venues the tools they need to achieve their true potential.

Adam Vonthethoff GM, HOSPITALITY & PORTFOLIO DEVELOPMENT, ADELAIDE OVAL, SMA Commencing at Adelaide Oval in 2011, Adam was an integral member of the $535M redevelopment Executive Team that oversaw the design, build and commissioning of the award-winning Adelaide Oval which fully opened in 2014.As General Manager Hospitality & Portfolio Development of the Adelaide Oval Stadium Management Authority (AOSMA), Adam is responsible for overseeing hospitality operations at the self-managed Adelaide Oval and a number of ‘offsite’ hospitality businesses including bars, cafes, function centres and catering contracts for clients such as Monarto Safari Park in a company that now employs 1200+ team members. The Oval Hotel due for completion in September 2020 is a first for the Australian stadium industry. The 138-room premium boutique hotel includes the ‘Hill of Grace Restaurant’ and ‘Bespoke Wine Bar & Kitchen’ and is a key addition to the portfolio. In 2017 Adelaide Oval became one of the first stadiums in the world (if not the first), to become a completely cashless venue which has delivered higher average spends, reduced theft and cash management costs and provided the customer with a faster F&B experience, while also creating and piloting the MYVENUE point of sale solution that is being rolled out at the stadium in 2020.

58 THE STADIUM BUSINESS SPEAKERS

Ben Wells CHIEF COMMERCIAL OFFICER, PTI DIGITAL Ben has 20+ years’ experience in the sports industry, including 10 working in sports clubs (Chelsea FC, Bath Rugby & Reading FC) as well as on the brand side working for various strategy consultancies at board level with the likes of Philips, Deutsche Telekom and Carlsberg. Ben also served for four years as a Director of the European Sponsorship Association.

Bart Wiley CHIEF OPERATING OFFICER, SEATTLE SOUNDERS FC Promoted to Chief Operating Officer in 2014 from his previous role as Vice President of Business Operations, Bart Wiley oversees all business operations for Sounders FC, including sales, marketing, corporate partnerships, communications, broadcast and digital-related content, international marketing and community outreach. Under his guidance, Seattle has garnered unprecedented business-related success for a North American soccer club, including the top eight single- season attendance totals in MLS history, culminating in an active sellout streak of 146 consecutive matches heading into the 2017 season. Sounders FC’s 2016 average attendance per-match was good for second in the Americas last season, with the club holding firm amongst the top 30 clubs in global football attendance for the past two seasons. Wiley previously spent four seasons as Director of Business Development for Sounders FC, receiving the MLS Operations Director of the Year Award for his efforts during the club’s inaugural MLS campaign in 2009. Wiley served six seasons as General Manager of the USL Sounders, where he was responsible for the day-today business operations of the club. Previously, he worked as Director of Communications for 711, Net Inc., Director of Publicity for NASCAR Busch Grand National Division driver Bobby Hillin and as publicist for former Major League Baseball player Brett Butler. Wiley has represented Sounders FC across the globe at numerous conferences and special events, including events in the United Kingdom, Europe, Japan and Australia.

Martin Willis DIRECTOR, RAMBOLLI Martin is a Director at Ramboll and leads their Sports, Leisure and Entertainment Sector. Martin is currently working on Swansea Arena, Ashton Gate Sporting Quarter, Iceland National Football Stadium and Gibraltar National Football Stadium. Throughout his career he as worked on number of national and international projects including Al Rayyan Stadium, London 2012 Olympic Basketball Arena, the New Tottenham Hotspurs Stadium, Stadium MK and Molineux. He is currently driving the Ramboll ‘Sustainable Venues’ campaign with an emphasis on maximising the venue events programme and engaging the venue in the local community.

59 THE STADIUM BUSINESS SPEAKERS

Jeff Wollen CHIEF INFORMATION OFFICER, MARYLEBONE CRICKET CLUB (LORD’S) Jeff is an experienced CIO having worked in mainstream corporates such as The Carphone Warehouse, Virgin Media and Regus Plc. Jeff most recently spent 4 years in private equity working at Wiggle - a leading global online Cycling & Tri-Sports retailer. Jeff joined the MCC (Lords) in October 2019 where he is enjoying bringing to bear his commercial, digital and transformational IT skills for the benefit of one of the oldest and best known cricket clubs in the world with an iconic venue in central Lon- don. Jeff is sports mad and a keen cricket fan. He lives in Hampshire with his wife, 3 teenage kids and Rolo the border terrier.

Lee Zeidman PRESIDENT, STAPLES CENTER, MICROSOFT THEATER AND L.A. LIVE As President of STAPLES Center, Microsoft Theater and L.A. LIVE, Zeidman oversees the venues’ event operations, including guest services, booking, box office, security, staffing, guest relations, facility presentation, food and beverage services, marketing, communications and hospitality. Zeidman also supervises STAPLES Center’s overall day-to-day support for its tenants, sponsors, clients and partners including the Los Angeles Kings, Los Angeles Lakers, Los Angeles Clippers and Los Angeles Sparks franchises, hosting seven NBA Finals, two Stanley Cup Finals and five WNBA Finals. Zeidman also played a central role in other key developments, including Dignity Sports Health Park in California, and he was part of the team that opened The Colosseum at Caesars Palace in Las Vegas, as well as iconic AEG venues such as the O2 in London and Mercedes-Benz Arena in Berlin.

60 Sports and Entertainment Venues 2021

/TheStadiumBusiness @StadiumBusiness Company+Group #StadiumBiz >1,000 followers 5,000 followers >1,100 members >125k impressions pcm

More about us at www.xperiology.com *TBC. All other content correct at Friday, 18 September 2021 E&OE

61 WE WOULD LIKE TO THANK OUR SPONSORS AND PARTNERS FOR THEIR SUPPORT OF THE STADIUM BUSINESS SUMMITS 2020 THE STADIUM BUSINESS SPONSORS

AVIXA AVIXA™ is the Audiovisual and Integrated Experience Association, producer of InfoComm trade shows around the world, co-owner of Integrated Systems Europe, and the international trade association representing the audiovisual industry. AVIXA is a hub for professional collaboration, information, and community, and the leading resource for AV standards, certification, training, market intelligence and thought leadership. Established in 1939, AVIXA has more than 5,400 members, including manufacturers, systems integrators, dealers and distributors, consultants, programmers, live events companies, technology managers, content producers, and multimedia professionals from more than 80 countries. www.avixa.org

ARCHITEN LANDRELL Architen Landrell is at the forefront of ETFE and tensile architecture innovation. We specialise in structural membrane design to create landmark tensile fabric structures and iconic features. With more than six thousand successful installations worldwide, our track record speaks for itself. We are the leading UK tensile fabric contractor, and only UK ETFE manufacturer, which makes us ideal candidates for UK based projects. However our partnerships around the world also allow us to bring our high quality British design and workmanship to developments in Europe, Asia, the USA and beyond. Our goal is to realise your vision, no matter how ambitious. www.architen.com

BLEEP Stadiums across the country will have to adapt to the ‘new normal’, and as a result, the matchday experience will look very different next time fans are allowed through the turnstiles. The social distancing measures put in place to ensure your customers and staff are kept safe only accentuates the benefits of Bleep EPOS solutions. Bleep’s award-winning stadium systems are designed to maximise revenues through reducing queues, speeding up service and offering cashless payment options. As the trusted, industry experts, Bleep strives to make the life of our stadia clients easier through our innovative EPOS technology – for the front and back of house. All our clients have benefited from investment in robust and reliable, all-in-one EPOS and Payment solutions across their facilities - whether this is in catering kiosks, hospitality and function suites, in-store retail systems or throughout in-house restaurants, bars and fast service operations. In 2020, Bleep was acquired and became part of the Global Payments Inc family. Through this collaboration, we believe that we are able to bring incremental value to our customers and our partners. However, at the same time, Bleep will remain agnostic of payments partners that our customers may choose, and we will support these decisions and continue to support integrations with your payment partner as appropriate. www.bleepplc.co.uk

63 THE STADIUM BUSINESS SPONSORS

BOTTOMS UP BEER UK The Bottoms Up System has finally arrived in the UK – a new, patented fast- pour system from the US that is revolutionising the draught industry. Invented by GrinOn industries, Bottoms Up has become a multi-million pound business in the US since Josh Springer designed the system in 2008, distributed throughout Mexico, Germany, Austria, Switzerland, and now the UK and Ireland. This hands-free, automated piece of kit is mechanical – not computerised, so forget about the system crashing. www.bottomsupbeer.com

BUROHAPPOLD BuroHappold is a world-class engineering and consultancy practice. As a community of creative specialists, we work collaboratively to deliver outcome-focused solutions for clients within the sports and entertainment industry. Our founder, Sir Ted Happold, believed that only by sharing our different skills and knowledge can the highest quality transformative results be achieved. This approach continues to drive a culture of integrated thinking. Whatever the challenge, as a multidisciplinary team we have the expertise and experience to meet it. www.burohappold.com

D&B AUDIOTECHNIK d&b audiotechnik is internationally regarded as a thought leader delivering professional audio solutions. Founded in Germany in 1981, d&b has gained a reputation for quality of engineering, standard of service, system integration principles, and pioneering technological development. Company headquarters are located in Backnang, near Stuttgart, where research, development and production take place. Together with branch offices worldwide, the d&b team numbers 500. www.dbaudio.com

64 THE STADIUM BUSINESS SPONSORS

DAKTRONICS From humble beginnings, Daktronics grew to become the world leader in LED digital display systems and today sets the market standards for customised digital display systems. During the journey, we haven’t forgotten where we came from. From our CEO on down, we guarantee our employees will put you first. With offices world-wide, Daktronics has had more than 18,000 video capable installations, satisfying customers around the globe. With more than 550 engineers, we continually invest millions of dollars into researching and developing our display products. In 2016 alone, we invested $23 million into our cutting-edge technology to ensure our products outperform your expectations. www.daktronics.com/en-us

EXTERITY Exterity is a market-leading provider of integrated IP Video and Digital Signage solutions that enable stadiums to harness the power of video to engage and entertain fans. Our solutions enable stadiums and venues to deliver a dynamic mix of live footage and action replay to TV screens and mobile devices across the connected campus. Integrate live TV with digital signage announcements, advertising and scores. Create a personalised viewing experience for guests in VIP suites and hospitality areas. With an impressive global customer list, Exterity’s stadium & sporting clients include Arsenal FC, Celtic FC, MK Dons FC, Ulster Rugby, PSV Eindhoven, Stade Pierre-Mauroy, The Open, Royal Randwick Racecourse and Hazza bin Zayed Stadium. Recent customer wins include the prestigious racecourses Paris Longchamp and Goodwood, German stadiums TSG Hoffenheim and SV Sandhausen, Lou Rugby in Lyon and Lord’s Cricket Ground in London. www.exterity.com

GRIMSHAW Grimshaw is the award-winning global architecture practice behind the new Stadium for Bath, Lord’s Grandstand and Phase 2 of the ExCel Centre in London – the second largest building to be used at the 2012 Olympic Games. The practice’s reputation for design excellence is recognised by its peers, the press, and the public who use its buildings. The firm’s legacy of innovation is taught in case studies at architecture schools globally and its portfolio of work has won over 200 international awards. Founded in 1980, Grimshaw is now a go-to name for the design of large-scale sports venues. Ongoing projects include the redevelopment of the spiritual home of horse racing in Curragh and the new masterplan and redesign of No.1 Court at Wimbledon. www.grimshaw.global

65 Reserved Seat Timed-Entry Mobile-first, Full-service, API-based, ticketing systems

www.tixtrack.com THE STADIUM BUSINESS SPONSORS

GROUNDWOW GroundWOW® are the creators of the World’s first autonomous full colour ground printer. Launched in October 2019, GroundWOW® makes printing on ground as easy as printing on paper. GroundWOW® Model SFX can print any logo, any size, on any surface, turning real estate in stadia or sporting venues into prime advertising locations. Deployable in under 10 minutes, GroundWOW® autonomous vehicle technology, artificial intelligence and end-to-end Cloud SAAS platform (Software As A Service) combine to create ground-printed images as accurate as a blade of grass. Equipping venues to truly leverage their real-estate on game days and non-game days, GroundWOW operates through Sports, Turf Management and Utility segments. www.groundwow.com

HUMANFORCE Humanforce is a complete workforce management solution that automates manual processes, builds efficiencies and provides insightful data. Humanforce uses thoughtful design and practical features to deliver real results, in the office and on the go using our mobile application. Humanforce works in consultation with your key stakeholders to provide the most effective solution for your business. www.humanforce.com

ID&C ID&C® are industry leaders in intelligent credentials & accreditation. Supplying RFID & non-RFID wristbands, lanyards, laminates & other products to various sectors. Our supporters include the likes of Universal Music, Live Nation, & O2 Arena to brands such as Red Bull, Google, the Super Bowl & Disney. We have 25 years’ experience supplying the largest events, venues & most popular brands globally. With more users switching to cashless payments & needing increased security and data analytics with RFID / NFC technology, ID&C® are proud to lead the way providing innovative and forward- thinking product solutions. www.idcband.com

67 THE STADIUM BUSINESS SPONSORS

L-ACOUSTICS Founded in 1984 near Paris, France, L-Acoustics is the market leader in professional sound reinforcement technologies. With over 400 team members worldwide and offices in Paris, London, Los Angeles, and New York, L-Acoustics is present in over 80 countries via our network of Certified Providers. Focused on solutions that elevate the audience experience, more than 20% of L-Acoustics’ talent is devoted to R&D in the areas of acoustics, applications, mechanics, electronics, signal processing, and software development. Recognized for pioneering the line source array, L-Acoustics continues to shape the future of the professional audio industry with L-ISA Immersive Hyperreal Sound technology, a multidimensional, object-based approach to designing, mixing, and processing sound that results in extremely natural and intelligible audio and a more vibrant, and authentic connection between artists and their fans. L-Acoustics technologies can be heard in places like the Hollywood Bowl, the NFL Cardinals State Farm Stadium or the Philharmonie de Paris, as well as the world’s top-grossing festivals, and on tour with world-class artists such as Adele, Pearl Jam, Lorde, and Depeche Mode. L-Acoustics is also the product of choice for the Olympics for many decades, the Summer and Winter Olympics Stadiums have all featured L-Acoustics systems for over 16 years now. In recent years we and our partners have completed installations in stadia such as Bayern Munich - Alliance Arena, Olympique Marseille - Stade Orange Velodrome, Los Angeles Dodgers - Dodgers Stadium and many more...... www.l-acoustics.com/en

MODULEK Get a prestigious leisure facility on time and on budget by choosing a Modulek building without compromising quality. Modulek has revolutionised the sports and leisure industry by creating bespoke modular buildings for high profile organisations such as AFC Bournemouth Football Club, Wolverhampton Wanderers, Sheffield Wednesday Football Club and Coventry City FC. We use our skills and knowledge of the modular industry to create buildings that are affordable and designed to meet every need, allowing sport organisations of every type to achieve their sporting dreams. Here at Modulek, we are ready to listen and assist sports clubs with what they want and need, helping them to meet Sport England regulations. Don’t just take our word for it! Find out what previous clients have to say here and here! Make sure you speak to our friendly team to begin the journey to facilities that truly inspire! www.modulek.co.uk

68 THE STADIUM BUSINESS SPONSORS

MONSTER JAM With more than 350 performances and 4 million fans a year, Monster Jam® is adrenaline-charged family entertainment providing jaw-dropping displays and gravity-defying feats that promises to always leave fans entertained. Monster Jam events feature some of the most recognizable trucks in the world, including Grave Digger®, Max-D™, El Toro Loco® and many more. Our world-class drivers push these perfectly engineered Monster Jam trucks to their limits in Freestyle, “2-Wheel Skills” and Racing competitions that will put families on the edge of their seats, and leave them craving more of this unexpected, unscripted and unforgettable display! As of 2020, Monster Jam has performed in 62 cities across 30 countries and territories outside the United States, and continues to win new fans, filling premiere stadiums and arenas around the globe. This year, Monster Jam tour has stops scheduled in Latin America, Europe, The Middle East and Asia Pacific, with cities being added to the line-up continuously, bringing more wheelies, more donuts, more freestyle and more action to more audiences throughout the world. THIS. IS. MONSTER JAM!! www.monsterjam.com

PTI SMARTER VENUES PTI Digital is an integrated consultancy which specialises in driving smart, scalable and sustainable revenues for the Sports and Entertainment industries through a holistic digital-led commercial vision. We deliver this through three business pillars: PTI Commercial Services - Unlocking year-round scalable revenue: a commercial model for the digital age PTI Data & Digital - Delivering insight to power growth: data enabling the exponential promise of digital platforms PTI Venue Tech - Designing the ideal technology for your venue: a framework to optimise digital capability Our clients include 70+ clubs, venues and rights holders globally, representing eight diverse sports, across our three business pillars. In isolation, each of our core pillars can drive value for your business, but when connected you will experience a multiplier effect. The digital age enables exponential growth possibilities but only with an approach that fully embraces it: there is no quick fix or silver bullet. We work collaboratively: our work is led by your business objectives. We join everything up to ensure it totals more than the sum of its parts. Our digitally-led commercial vision is driven by harnessing the real power of data: yes, we can improve your matchday ticketing yield, but the real value lies in how your customers spend their time and money when they are not with you. The COVID-19 crisis has accelerated this. Our approach enables you to totally unthink your business and reimagine it, learning the lessons from multiple other sectors that “digital” has disrupted and improved. www.ptidigitalgroup.com

69 THE STADIUM BUSINESS SPONSORS

REALIFE TECH Realife Tech is an Experience Automation Platform. We Understand. Human behaviour by linking systems and databases that people interact with in the real world. We Automate. Personalised experiences for each individual using machine learning and configurable workflows. We Respond. By instructing mobile & web applications and digital screens which content and offers to display to every person. The company works with over sixty of the world’s biggest venues and events across eight countries. These include The O2, London; Tottenham Hotspur Stadium; LA Galaxy; Indianapolis Motor Speedway, and Outside Lands Festival. www.realifetech.com

RAMBOLL Ramboll is a leading engineering, design and consultancy company founded in Denmark in 1945. The company employs 15,500 globally and has especially strong representation in the Nordics, UK, North America, Continental Europe, Middle East and Asia Pacific. With more than 300 offices in 35 countries, Ramboll combines local experience with a global knowledgebase constantly striving to achieve inspiring and exacting solutions that make a genuine difference to our clients, the end- users, and society at large. We add value through detailed insights, utilisation of technical world class expertise, creative thinking and breadth of services. We suggest the most optimal solution seen from a holistic perspective and optimise the design to ensure that our clients get most value for money. In the sports sector, Ramboll has experience of delivering world-class sports facilities, including stadia and associated precincts and training facilities. We regularly team with leading sports architectural practices to deliver such facilities as part of a wider team or as lead consultant. Our portfolio includes; Ashton Gate, Bristol; Al Rayan, Qatar; Gibraltar National Stadium; and the new Valencia stadium. Ramboll works across the markets: Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy and Management Consulting. www.ramboll.com

VERTEDA Trusted Worldwide for Integrated technology solutions in sports and entertainment venues. Our innovative SaaS, hosted and on-premises IT solutions enable stadia and arena, entertainment venues, hotels and resorts, hospitality and foodservice to streamline operations and focus on costs: to increase workforce productivity, enhance guest satisfaction and maximise profitability in multiple areas of operations: complete food and beverage operational management, point-of-sale (static, mobile, online), payments (cashless, contactless, online, queue busting), inventory and procurement, stock control, business intelligence and real-time reporting. Headquartered in Warrington, UK, we are an authorised distributor & reseller of Agilysys products Worldwide. Operated directly or through trusted partners in Europe, North America, Middle East and Africa. www.verteda.com

70 DYNAMIC DATABASE EXPLORE MIGRATION DATA CAPTURE CONNECTED TRENDS BUSINESS

FUTURE TECHNOLOGIES

22-23 JUNE 2021 . LCCC . MANCHESTERSOCIAL MEDIA CRM LEADERSHIP PLATFORM STRATEGY DIGITAL FUTURE

DEBATE JOIN US FOR TWO DAYS DATABASE EXPLORE OF PRESENTATIONS,TICKETING DEMONSTRATIONS, DISCUSSIONS AND PEER TO PEER DATABASE NETWORKINGMIGRATION THAT WILLDATA CAPTUREINTRODUCE YOU TO THE VERY LATEST IN LIVE STRATEGY ENTERTAINMENT TICKETING TRENDS DYNAMIC

SOCIAL MEDIA FUTURE TECHNOLOGIES DIGITAL CASHLESS LEADERSHIP

FUTURE THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Marketing d&b audiotechnik United Kingdom

Head of Marketing Leeds Carnegie United Kingdom

Head of Hospitality & Event Sales Manchester United FC United Kingdom

IT-Consultant Norsk Toppfotball Norway

Head of IT Chester Race Company United Kingdom

Sr Director, Game Presentation Chicago Fire FC United States

Event Manager Visit Estonia Estonia

Chief Executive Ofﬁcer Crystal Palace FC United Kingdom FUTURE TECHNOLOGIES Head of IT West Ham United FC United Kingdom

COO Ticketline Portugal Portugal

Culinary Director Fort Wayne Tincaps (MiLB) United States

President ESSG - Event & Stadium Suppliers Group Belgium

Head of Digital ID&C Band United Kingdom

Head of Sales Stay22 Canada

Marketing Valencia CF Spain

Business Stadium Account Manager Valencia CF Spain

Student University of Liverpool United Kingdom

Marketing Specialist Anadolu Efes Sports Club Turkey

Property Manager FC Barcelona Spain

CRO TixTrack United States DATABASE Operations Director Lancs Cricket United Kingdom Director of Product Strategy AudienceView Ticketing United Kingdom

Racing & Operations Manager Leopardstown Racecourse Ireland

Project Manager Tixserve Ireland

Event Ticketing Manager Festival Republic / Live Nation United Kingdom

Marketing & Communications Coordinator SecuTix Switzerland FUTURE TECHNOLOGIES Ticketing & Hospitality Real Valladolid Club de Futbo Spain Head of IT Newcastle United FC United Kingdom

Head of Marketing Exterity United Kingdom

Membership Director ClubCorp United States

Deputy Head of Ticketing AELTC (All England Lawn Tennis Club) United Kingdom

Professor Conestoga College Canada

72 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

University Box Ofﬁce Manager University of Wisconsin-Platteville United States

Business Development Manager Cagliari Calcio Italy

Sales Director EngageRM Australia

Business Operations Executive Euroleague Basketball Spain

Business Development Manager ID&C United Kingdom

Head of Membership and Ticketing Badminton England United Kingdom

Commercial Director Bluerock Sports & Entertainment United Kingdom

Associate Director Oxford United FC United Kingdom

Head of Ticketing & Retail Oxford United FC United Kingdom

Grimshaw Global United Kingdom

Sales and Ticketing Manager Leicester City Council, De Montfort Hall United Kingdom

Executive Administrative Assistant YTL Arena Bristol United Kingdom

Head of Business Intelligence AEG Presents / AEG Live / Goldenvoice United States

Managing Director Daktronics Germany

Client Support Manager EMEA TixTrack United Kingdom

Stadium & Infrastructure Senior Manager DFL - German Football League Germany

Sr. Manager, Stadium Operations Los Angeles Angels United States

Director Tacoma Venues & Events United States

VP, Ticket Sales and Business Insights Houston Texans United States

Hd Matchday Ops. Produc & Broadcasting Saracens RFC United Kingdom

Founder Starling Collective Canada

Executive Director Leeds United A.F.C. United Kingdom

Director of CRM & Analytics Los Angeles Chargers United States

Director Stockport County FC United Kingdom

Head of Stadia Strategic Committee Le Havre AC France

VP - Facility & Campus Operations Hollywood Park (Racecourse) United States

Chief Commercial Ofﬁcer Ricoh Arena (Wasps Group) United Kingdom

Digital Marketing Manager Buro Happold United Kingdom

Managing Director TicketPlan United Kingdom

Business Development NewC Denmark

General Manager Lausanne Arena Switzerland

Chief Commercial Ofﬁcer GlobalPay United Kingdom

73 THE STADIUM BUSINESS ATTENDEES THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Director of Events Manchester Central United Kingdom

Vice-President Hospitality Group CH Canada

Managing Director YTL Arena Bristol United Kingdom

Chief Operations Ofﬁcer SecuTix France

Global Sports Sector Director Buro Happold United Kingdom

Enterprise Business Dvlpt Manager Humanforce United Kingdom

Owner Newcastle Eagles United Kingdom

Project Manager Digital FC Schalke 04 Germany

Chief Executive Ofﬁcer PTI Digital United Kingdom

Managing Director Bleep United Kingdom

Head of IT Development FC Schalke 04 Germany

Director UK & EMEA Signature Systems Group United Kingdom

Design Director Thornton Tomasetti United Kingdom

Senior Director, Premium Seating AEG - The O2 United Kingdom

Marketing & eMLS Coordinator New England Revolution United States

Business Development Manager Stay22 Canada

Director Restaurant Design Associates United Kingdom

CRM & Digital Manager The Football Association United Kingdom

Managing Director IDKON Idrættens Konsulenthus Denmark

Managing Director Dundee United FC United Kingdom

Development Director TicketPlan United Kingdom

Professional Svs Manager, UK & Ireland SecuTix United Kingdom

Partner Grimshaw Global United Kingdom

Supporter Liaison Ofﬁcer Arsenal FC United Kingdom

Director Wire and Sky United Kingdom

Group Sponsorship & Partnership Manager Odyssey Arena (The Odyssey Trust) United Kingdom

Senior Project Manager – Sports Facilties Qiddiya (Public Investment Fund) Saudi Arabia

Head of Operations Lancs Cricket United Kingdom

Marketing Manager Manchester Giants Basketball United Kingdom

Head of Operations Mowden Park United Kingdom

Lead Data Strategist PTI Digital United Kingdom

Chief Executive STAR - Society of Ticket Agents and Retailers United Kingdom

THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

BD Director Indoor Sports FC Barcelona Spain

VP, Comms, Fan and Comm Engagement Vancouver Canucks Canada

VP of Construction & Development Golden State Warriors United States

Director of Support Services CRVA Spectrum Center United States

Assistant GM / Director of Operations Olympia Entertainment (Detroit Red Wings) United States

Associate Professor NC State University United States

Executive Director Kai Tak Sports Park Hong Kong

Senior Manager, Strategy & Analytics Elevate Sports Ventures United States

Trustee Brentford FC Community Sports Trust United Kingdom

Director of Facilities Fort Wayne TinCaps United States

Bus Dev Mgr UK, Ireland & Nordics Concept Group United Kingdom

Senior Director Premium Sales Anschutz Entertainment Group Germany

Former Brand & Technical Sales Manager United Kingdom

Chief Executive Warwickshire CCC / Edgbaston Stadium United Kingdom

Europe & Mediterranean Sales Director Exterity France

Sr. Director Food & Beverage Kroenke Sports & Entertainment United States

Sales Director AEG - The O2 United Kingdom

Partner Manager SecuTix Spain

Senior Analyst, Sports Euromonitor International Lithuania

Sales & Marketing Como 1907 Italy

Events Coordinator Sport Lisboa e Benﬁca Portugal

Sr. Digital Producer UFC United States

Safety Ofﬁcer MCC United Kingdom

Account Manager AVIXA United Kingdom

Principal Sport tvs design United States

CIO Parc Olympique Canada

Co-Founder & Head of Business Dvlpt 3D Digital Venue Spain

Marketing Coordinator Humanforce Australia

Senior Manager - Tourism Liverpool FC United Kingdom

Directeur Commercial France Daktronics France

International Administrative Supervisor Daktronics United States

Sr. VP, Programming & Booking Hollywood Park (Racecourse) United States

76 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Marketing Field & Communications Specialist Oxynade by SecuTix Spain

Operations Valencia CF Spain

Ticket Sales Director BC Zalgiris Kaunas Lithuania

Business Development Manager Booking Protect United Kingdom

Senior Manager - Marketing & PR Realife Tech United Kingdom

General Manager – Business Development AsiaWorld-Expo Hong Kong

VP, Hospitality Canucks Sports & Entertainment Canada

Financial & Operations Director Northampton Saints United Kingdom

Manager, Live Content, EMEA AVIXA United States

Ticketing Support Assistant Jockey Club Racecourses United Kingdom

Senior Sales Consultant - Sports Euromonitor International United Kingdom

Director WSP United Kingdom

Sales Executive ID&C United Kingdom

Director of Finance & Business Planning Kai Tak Sports Park Hong Kong

Head of Development NewC Denmark

Marketing Admin Blackpool Grand Theatre Lancashire

Advisor to the Board Oxford United FC United Kingdom

Senior Principal Populous (UK) United Kingdom

Venue Manager Northampton Saints RFC United Kingdom

Marketing Director Oxynade by SecuTix Belgium

Chief Operating Ofﬁcer Bath Rugby United Kingdom

Manager, Box Ofﬁce & Ticket Operations San Diego Padres United States

General Manager Mountain Health Arena Canada

Senior Sales SecuTix Spain

Head of Stadium Operations & Projects Croke Park / GAA Ireland

COO Dundalk Football Club Ireland

CCO Nottingham Forest United Kingdom

Deputy Director Tacoma Venues & Events United States

Building Control Manager Doncaster Government United Kingdom

Head of Operations Harlequins FC United Kingdom

Partnership Direcotor Lancashire Cricket/Emirates Old Trafford United Kingdom

Partnerships Director Lancs Cricket United Kingdom

77 THE STADIUM BUSINESS ATTENDEES THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Chief Technology Ofﬁcer GroundWOW United Kingdom

Protocol and Events Manager Sport Lisboa e Benﬁca Portugal

Consultant - Events & Sports Management Parc Olympique Canada

Head of Sport Charles Russell Speechlys United Kingdom

Project Leader - Golden Generation Arena Belgian Football Association Belgium

Event & Operations Manager Croke Park / GAA Ireland

Retail Catering Manager Liverpool FC United Kingdom

Head of Facility Management FC Barcelona Spain

Deputy Event Controller Croke Park Ireland

Commercial Sales Manager Lancs Cricket United Kingdom

Business Development Manager Stay22 United Kingdom

Mice Manager Stade Rennais Football Club France

Ticketing Manager Saracens RFC United Kingdom

Director, Partnership Development Fund Raisers Sports United States

Consultant United Kingdom

Head of Infrastructure (City Football Group) Manchester City FC United Kingdom

Project Manager Dalymount Park (DCC) Ireland

VP International FELD Entertainment Netherlands

Chief Executive Ofﬁcer Hafn-It Germany

General Manager Movistar Arena Chile

Public Safety Ofﬁcer Brent Council United Kingdom

Head of Event Operations British Gymnastics United Kingdom

Co-Founder, Director & Principal Consult Chesterton Consulting United Kingdom

Operations Director Lancs Cricket United Kingdom

VP Property and Facilities, Europe Live Nation United Kingdom

Professional Services Manager SecuTix United Kingdom

Head of TIcketing Wolverhampton Wanderers FC United Kingdom

Sports Architecture Business Development IDOM Spain

Commercial Director Northampton Saints United Kingdom

Commercial Manager Stockport County FC United Kingdom

Director Event Operatios Canucks Sports & Entertainment Canada

Ticketing Manager Leicester City Football Club United Kingdom

78 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

CBO Anadolu Efes Sports Club Turkey

Directeur Commercial FC Girondins de Bordeaux France

Chief Executive Ofﬁcer Cape Town Stadium and Green Point Park South Africa

Head of Ticketing AELTC (All England Lawn Tennis Club) United Kingdom

Founder Sonorous Global Consulting United Kingdom

Head of Sales Stade Rennais FC France

Box Ofﬁce Operations Manager Arsenal FC United Kingdom

Sales Director - Regional Manager - Spain Daktronics Spain

Professor The George Washington Uni School of Bus United States

PR-Director FC Zenit Russia

Digital Marketing Manager Scottish Event Campus United Kingdom

Assistant GM/Director of Ticketing University of South Carolina/Colonial Life Arena United States

Head of Sport & Wellness Area musement Italy

Director of Operations Venues & Events OCS Group United Kingdom

Ticketing Operations Mgr AC Milan Spain

Sales Manager GSM Sella Germany

Director John Dix Consulting United Kingdom

Venue Strategy & Planning Executive Manchester United FC United Kingdom

Systems Manager Rugby Football League United Kingdom

Chief Executive Ofﬁcer NSW Rugby Union & NSW Waratahs Australia

Director Desert Champions United States

Assistant Director - Operations and FM The ACC Liverpool Group United Kingdom

EVP / Consultant to 49ers President Elevate Sports Ventures United States

Venue Manager Bulgaria Hall (Soﬁa Philharmonic) Bulgaria

Major Events Coordinator UK Sport United Kingdom

VP Partnership Activation & Special Projects Minnesota Vikings (U.S. Bank Stadium) United States

Human Resources Manager Maple Leaf Sports & Entertainment (MLSE) United States

Senior Sales Manager SecuTix United Kingdom

Commercial Executive PTI Digital United Kingdom

Director of Operations ClubCorp United States

Managing Director, Arenas The NEC Group, Birmingham United Kingdom

THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

CEO Accor Arena France

Intl Events Manager Grenoble-Alpes Métropole France

IT Project Manager Parc Olympique Canada

Head of RWC21 / Director Projects & People Rugby Football League United Kingdom

Head of Commerical Scottish Event Campus United Kingdom

Head of Supporter Services Manchester City Football Club United Kingdom

Estates & Ground Development Director Marylebone Cricket Club (Lord’s) United Kingdom

Managing Director Gaming International United Kingdom

Owner / Chief Executive Ofﬁcer Manchester Giants Basketball United Kingdom

CEO Torquay United FC United Kingdom

Assitent Security Ofﬁcier TSG 1899 Hoffenheim Fußball-Spielbetriebs Germany

Director, Bus Ops, Global Partnerships Maple Leaf Sports & Entertainment (MLSE) Canada

Director, Global Partnerships ASM Global (APAC) Australia

Director, Security & Guest Services Ottawa Senators Canada

Head of Commercial Southend United FC United Kingdom

VP - Strategy & Business Intelligence St. Louis Blues United States

Head of Client Services TheStadiumBusiness United Kingdom

Product Management & Marketing TIXnGO Switzerland

Director of Special Projects YTL Arena Bristol United Kingdom

Area Sales Manager Insitual [Daplast] Spain

Senior Manager, Food & Beverage Maple Leaf Sports & Entertainment (MLSE) Canada

Commercial Stockport County FC United Kingdom

VP, Stadium & Event Operations San Francisco 49ers/Levi’s Stadium United States

Area Sales Manager Insitual [Daplast] Spain

Finance Manager - Melbourne Stadiums Marvel Stadium, Melbourne Australia

Sales UK Musco Lighting Europe United Kingdom

Sales Manager Ilves Hockey Oy Finland

Corporate Communications San Francisco 49ers United States

Client Success Manager AudienceView Ticketing United Kingdom

Director MANICA Architecture United Kingdom

Chief Operating Ofﬁcer Warwickshire CCC / Edgbaston Stadium United Kingdom

Moderator TheStadiumBusiness United Kingdom

81 THE STADIUM BUSINESS ATTENDEES THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Masters Student Spain

Head of Ticketing Celtic FC United Kingdom

Commercial Partnerships Manager Lancs Cricket United Kingdom

Senior Accountant Milwaukee Bucks United States

Chief Operating Ofﬁcer SGA Fastigheter Sweden

Head of Infrastructure and Organisation VfL Wolfsburg Germany

Partner Hoare Lea United Kingdom

Broadcast Engineer Nashville Predators United States

Senior Manager Sports/Ent Domain Azusa Sekkei Japan

Senior Ticketing Manager RFU Twickenham Stadium United Kingdom

Solution Architect AELTC (All England Lawn Tennis Club) United Kingdom

Vice President - Commercial Operations Activity Stream Denmark

Chief Executive Ofﬁcer Como 1907 FC Italy

Senior Digital Delivery Executive PTI Digital United Kingdom

Marketing Business Development 3D Digital Venue Spain

Ticketing Services Manager Marvel Stadium Australia

Chairman & Co-Owner FC Helsingor Denmark

VP - Digital & Emerging Tech St. Louis Blues United States

Board Advisor Oxford United FC United Kingdom

Research Manager, Sports Euromonitor International Lithuania

Senior Manager - Ticket Operations Minnesota Twins United States

VP, Operations San Jose Earthquakes United States

Automation and Technology Manager Luton Town Football Club United Kingdom

Chief Executive Lancs Cricket United Kingdom

Director, IT True North Sports + Entertainment Canada

Director, Operations and Special Projects Pittsburgh Penguins United States

President G2 Strategic United States

Press & Communication KV Mechelen Belgium

Protocol Manager Sport Lisboa e Benﬁca Portugal

Owner Trademark Ventures International Australia

Sales & Marketing Coordinator Architen Landrell United Kingdom

Head of CME Norwich City Football Club United Kingdom

THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Client Success Leader Tixserve United Kingdom

Sales Director Spatial Structures United Kingdom

Regional Director UK Facade Engineer Maffeis Engineering Italy

Director Turner & Townsend United Kingdom

Commercial Director Bristol Rovers FC United Kingdom

Former Director of Juvo 20 United Kingdom

Head of Ticketing & Supporter Services Brighton & Hove Albion United Kingdom

Senior Sales Manager ACC Liverpool Group (M&S Bank Arena) United Kingdom

Former Director of Sales Paciﬁc Science Center United States

Operations Professional Stadium FM United Kingdom

Events Director British Gymnastics United Kingdom

Commercial Director Goodwood Group United Kingdom

Group Commercial Director Goodwood Group United Kingdom

Partnerships Manager Hong Kong Rugby Union Hong Kong

CEO Kardinia Park Stadium Trust Australia

Managing Director Vanguardia Consulting United Kingdom

Director of Event Operations Milwaukee Bucks / Fiserv Forum United States

Technology Group Leader M-E Engineers United Kingdom

Ticketing Valencia CF Spain

Sales Director Total Ticketing United Kingdom

Marketing Insights Executive Badminton England/National Badminton United Kingdom

Head of Cricket Business International Cricket Council Academy United Arab Emirates

Head of Commercial Ulster Rugbty United Kingdom

Head of Communications YTL Arena Bristol United Kingdom

Head of Commercial Stockport County FC United Kingdom

Team Team Leader Cultural Venues Falkirk Community Trust United Kingdom

Chief Executive Sky Stadium New Zealand

Sales Manager SecuTix Spain

Directeur de la Stratégie Accor Arena France

Associate Architect Cox Architecture United Kingdom

Volunteer Coordinator Saskatchewan Roughriders FC Canada

Commercial Partnerships Executive Lancs Cricket United Kingdom

84 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Head of Service & Ticketing FC Schalke 04 Germany

Sales & Retention Director Levy UK (Compass) United Kingdom

Director Betterair UK United Kingdom

Business Development Manager Booking Protect United Kingdom

Principal Grimshaw Global United Kingdom

CTO SoFi Stadium / LA Rams United States

Sales Development Representative Humanforce Australia

Manager Crowd Services Johan Cruijff ArenA Nederland

Consultant - Digital Transformation Denmark

Director, RH Consulting Europe AVIXA United States

Head of Non Match Day Sales Croke Park / GAA United Kingdom

Guest Services Manager Greensboro Coliseum Complex United States

Head of Commercial Cardiff City FC United Kingdom

Business Development Tottenham Hotspur United Kingdom

Assistant Stadium Manager Worcestershire County Cricket Club United Kingdom

GM - Hilton Garden Inn Lancs Cricket United Kingdom

Senior Event Operator ECB - England and Wales Cricket Board United Kingdom

Stadium & Infrastructure Manager FIFA Switzerland

Head of Customer Success – UK & Ireland SecuTix United Kingdom

Senior Vice President, Facilities Pittsburgh Penguins United States

Sales Director Lancs Cricket United Kingdom

Director d&b audiotechnik United Kingdom

Ticketing Manager Portsmouth Football Club United Kingdom

Digital Delivery Executive PTI Digital United Kingdom

Technology Director World Rugby United Kingdom

Deputy Head of Stadium Safety & Security Manchester United United Kingdom

MD UK & Ireland SecuTix United Kingdom

Ticketing Manager Circuit de Barcelona -Catalunya Spain

Senior Specialist, Events Liverpool FC United Kingdom

Commercial Director - Venue Manchester United FC United Kingdom

Head of Marketing Grand Theatre United Kingdom

4th Yr Civil Engineering Student University of Southampton United Kingdom

85 Events, Live & Entertainment Ticketing 2021

THE TICKETING BUSINESS FORUM 2021 & EVENT TECHNOLOGY SHOWCASE Ninth edition of the world’s #1 meeting for ticketing business leaders in events, sports, arts and entertainment. 600+ executives covering all aspects of the integrated ticketing ecosystem. For 2021 we again co-host the event with our TheStadiumBusiness Summit. Dates/Location: 22-23 June 2021 / Emirates Old Trafford Web: TicketingBusinessForum

THE TICKETING BUSINESS AWARDS 2021 TICKETING Now in their 6th year, the industry’s only Awards to celebrate leadership, innovation and

BUSINESS achievement in the application of ticketing in the arts, sports, attractions and live entertainment sector. AW RDS Dates/Location: 22 June 2021 / Online + Live at Emirates Old Trafford Web: TicketingBusinessAwards

THE TICKETING BUSINESS ASIA 2021 Building on the outstanding success of its first special edition for Asia, TheTicketingBusiness team return to establish the essential ticketing business meeting for the huge, fast-growing Asian entertainment market. Co-hosted with TheStadiumBusiness ASIA. Dates/Location: 12-14 October 2021* / Singapore* Web: TicketingBusinessAsia

THE TICKETING BUSINESS NEWS The ticketing sector’s first and only dedicated news channel. All the latest ticketing business news and insights – curated into one place. Daily updates, exclusive content, unique insights, job postings and newsletter twice-a-week to >30k registered readers. >120,000 page views pcm and rising… Web: TheTicketingBusiness

/TheTicketingBusiness @TheTicketingBiz Company+Group #TicketBiz >1,000 followers >2,700 followers >1,500 members >100k impressions pcm

More about us at www.xperiology.com *TBC. All other content correct at Friday, 18 September 2021 E&OE THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Ticketing & Supporter Centre Manager Fulham FC United Kingdom

Event Director Stadium Management Ltd - Head Ofﬁce United Kingdom

SVP, IT & Digital Services ASM Global United States

Senior CRM Executive Tottenham Hotspur Football Club United Kingdom

Head of Marketing Chester Race Company United Kingdom

Marketing & Press Ofﬁcer De Montfort Hall, Leicester City Council United Kingdom

Hospitality Sales Manager Manchester United FC United Kingdom

Marketing Executive Buro Happold United Kingdom

HR Director Lancs Cricket United Kingdom

Chief Executive Ofﬁcer Tampere Arena Finland

GM - Commercial (Kai Tak Sports Park) ASM Global Australia

Senior Regulatory Service Manager London Borough of Brent United Kingdom

Architect FC Red Star Belgrade Serbia

Development Director Shared Access

Postdoctoral University of Michigan - Sport Management United States

Program Coordinator Enterprise Estonia/Estonian Tourist Board Estonia

CEO Ilves Hockey Oy Finland

Bleep United Kingdom

Director, Live Events Maple Leaf Sports & Entertainment (MLSE) Canada

Chief Executive Ofﬁcer Leicestershire CCC United Kingdom

Chief Strategy Ofﬁcer San Francisco 49ers United States

Senior VP, Project Development Legends United Kingdom

VP Customer Success & Prof Services SecuTix Switzerland

Director of Branding & Sustainability Aarhus GF Football (AGF) Denmark

Project Leader Aarhus GF Football (AGF) Denmark

Director Hadron Consulting United Kingdom

IT Director AELTC (All England Lawn Tennis Club) United Kingdom

Account Manager Roboticket Poland

Yarrow Stadium Coordinator New Plymouth District Council New Zealand

General Manager - Huntington Racecourse Jockey Club Racecourses United Kingdom

Marketing Manager Bottoms Up Beer United Kingdom

87 EVERY MOMENT MATTERS LEARN MORE ABOUT FAN ENGAGEMENT AT DAKTRONICS.COM/TOTTENHAM THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

System analyst Parc Olympique Canada

Head of Customer Experience Leeds Carnegie United Kingdom

Senior Principal Populous (UK) United Kingdom

Director Roboticket Poland

EVP - International Facilities Oak View Group (OVG) International United States

Head Of Communications Stay22 Canada

Commercial Director Levy UK (Compass) United Kingdom

Partnership Development Manager Activity Stream United Kingdom

Head Coach Bristol Flyers United Kingdom

Board Member Ilves Hockey Oy Finland

Head of Technology Tottenham Hotspur FC United Kingdom

President Columbia Fireﬂies United States

Digital Systems Project Manager Brighton & Hove Albion FC United Kingdom

Event Manager Qudos Bank Arena - ASM Global Venue Australia

Head of Ticketing & Membership Manchester United FC United Kingdom

Managing Director Bristol Sport / Ashton Gate Stadium United Kingdom

Business Development Manager CleanEvent Services United Kingdom

Marketing Manager Ulster Rugby Ireland

Managing Director Bottoms Up Beer United Kingdom

Assistant Mgr, Digital Marketing & Comms 3 Arena Ireland

Associate Principal Grimshaw Global United Kingdom

COO Norwich City Football Club United Kingdom

Senior Ops Manager, People & Culture Brighton & Hove Albion United Kingdom

Vice President of Operations & Dvlpt Columbus Blue Jackets United States

Director Organization VfL Bochum 1848 Germany

Communications & Marketing Manager Allianz Riviera France

Group Digital Comms & Dvlpt Manager The SSE Arena, Belfast United Kingdom

Financial Controller Lancs Cricket United Kingdom

Chief Operating Ofﬁcer PTI Digital Australia

Product Leader Tixserve Ireland

Managing Director Tixserve Ireland

89 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Business & Organizational Advisor Hollywood Park (Racecourse) United States

Program Director & Acting Bus Unit Director Yas Marina Circuit (Abu Dhabi Grand Prix) United Arab Emirates

Business Solutions Los Angeles Chargers United States

Supporter Liaison Ofﬁcer and Comp. Exeter City FC United Kingdom

Commercial Manager Woking Football Club United Kingdom

Group Head of Communications Bristol Sport / Ashton Gate Stadium United Kingdom

Client Experience Manager Žalgiris Kaunas Lithuania

Operations Manager Arena Lviv Ukraine

Assistant General Counsel Golden State Warriors United States

Head of Ticketing Sales FC Schalke 04 Germany

Head of Digital Marketing Queue-it Denmark

Business Development Manager Bottoms Up Beer United Kingdom

Owner Kronman Associates United Kingdom

Executive Board Advisor Ergo Arena Poland

MD at Bleep (UK) PLC Bleep United Kingdom

Chief Information Ofﬁcer Club Brugge Belgium

Principal, Sport Design tvs design United States

Vice President Parc Olympique Canada

Director & Vice Chair Crusaders Football Club United Kingdom

Marketing Director Parc Olympique Canada

Group Director Kitchens ASM Global, APAC Australia

Chief Technology Ofﬁcer Banc of California Stadium United States

Senior Director, Sports & Community Prog Singapore Sports Hub Singapore

Associate Director F3 Architects United Kingdom

CRM Analyst FC Cincinnati United States

Senior Director of Development - EMEA AVIXA United Kingdom

Marketing Manager Blackburn Rovers FC United Kingdom

Director, Buildings + Places AECOM United Kingdom

Owner Prospera Place Kelowna BC Canada

Managing Partner Grimshaw Global United Kingdom

Professor Mount Royal University Canada

Director of Food & Beverage Fort TinCaps United States

90 THE STADIUM BUSINESS ATTENDEES THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Ticketing Support Manager Jockey Club Racecourses United Kingdom

Box Ofﬁce Supervisor Leicester City Council (De Montfort Hall) United Kingdom

Director, Technology and innovation New York Islanders United States

Head of Sports & Leisure Facilities Orléans Métropole (City of Orleans) France

Commercial Director Aarhus GF Football (AGF) Denmark

Vice President Ilitch Holdings United States

Project Manager Crystal Clear Property United Kingdom

Director of Operations Manchester United FC United Kingdom

General Manager Musco Lighting Europe United Kingdom

Venue Director & General Manager Stockholm Live Sweden

Teamleader Ticketing Sport Paleis Groep Belgium

Senior Director, Communications AVIXA United States

Operations Manager Ospreys Rugby United Kingdom

Senior Business Development Mgr AsiaWorld-Expo Hong Kong

Operations & Ticketing Supervisor Ospreys Rugby United Kingdom

Director Buenos Aires Arena Argentina

Deputy General Manager 3 Arena Ireland

Chief Executive Ofﬁcer SecuTix Switzerland

CEO FC Girondins De Bordeaux France

Independant Director British Basketball League United Kingdom

Facilities Manager/Accounting Manager Fort Wayne TinCaps Baseball United States

Director of IT FC Schalke 04 Germany

Ticketing Brighton & Hove Albion United Kingdom

Manager, Business Operations Canucks Sports & Entertainment Canada

Chief Strategy Ofﬁcer AsiaWorld-Expo Hong Kong

Director Business Strategy San Francisco 49ers United States

VP - Sales & Operations Carbonhouse United States

Director, Client Success AudienceView Ticketing United Kingdom

Client Account Manager Former Ticketmaster United Kingdom

Board Member Ilves Hockey Oy Finland

Venue Director RFU Twickenham Stadium United Kingdom

Director DSI [Distributor Systems International] United Kingdom

THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Team Leader Falkirk Community Trust United Kingdom

Financial Analyst NHL - National Hockey League United States

Interim AGM, Rogers Place & Director, Ops Oilers Entertainment Group Canada

Social Media TheStadiumBusiness United Kingdom

Director of Ticket Operations Toronto Arrows Canada

VP Events & Operations ALAGIE - Associação Latino Americana de Gestores de Instalações Esportivas Brazil

Director Buro Happold United Kingdom

Tour Guide Supervisor Liverpool Football Club United Kingdom

EA to CEO Kardinia Park Stadium Trust Australia

Chief Executive Ofﬁcer Leyton Orient FC United Kingdom

Hospitality Operations Manager Everton Football Club United Kingdom

CEO The Basketball League United States

Ticketing operations UEFA Asociación Española de Ticketing Switzerland

Head of Hospitality Relations Manchester City Football Club United Kingdom

Associate Professor University of New Haven United States

VP of Operations & Guest Experience Buffalo Bills, LLC United States

Senior Customer Success Manager SecuTix United Kingdom

Director of Digital & Innovation FC Schalke 04 Germany

Assistant Venue Programmer De Montfort Hall, Leicester City Council United Kingdom

President MANICA Architecture United States

Snr Business Development Mgr Queen Elizabeth Olympic Park United Kingdom

Membership Sales & Services Manager Victoria Racing Club Australia

Head of Commercial Chester Race Company United Kingdom

Founder Starling Collective Canada

Head of Business Development Bristol Rovers FC United Kingdom

Regional Manager Uni Center Club/Doak Campbell Stadium United States

Business Development Manager Humanforce United Kingdom

Director David da United Kingdom

Operations Director Sports Travel & Hospitality Group (STH) United Kingdom

Head of Marketing & Communications Ulster Rugby United Kingdom

Marketing Department Data Analyst Real Betis Balompié SAD Spain

Chief Executive Ofﬁcer JMTZ Sports & Entertainment Spain

93 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Director, Facility Operations & Planning St. Louis Cardinals United States

Retail Operations Manager 3 Arena Ireland

Head of Marketing Envision Virgin Racing FE United Kingdom

Director - B2B & Development Projects Finland

Head of Commercial Etihad Arena United Arab Emirates

Business Development Bleep United Kingdom

Director of Partnerships YTL Arena Bristol United Kingdom

Project Manager Bleep United Kingdom

Head of Premium Sales, Service & Ops Arsenal FC United Kingdom

VP of Guest Experience San Jose Sharks United States

Chief Technology Ofﬁcer Tixserve Ireland

Tournament Safety & Security Consultant Sports Grounds Safety Authority (SGSA) United Kingdom

Events and Project Manager Lancs Cricket United Kingdom

PR Executive YTL Arena Complex United Kingdom

Consultant, UK and Ireland Here Mobility United Kingdom

International Marketing Specialist Daktronics United Kingdom

Facilities Manager 3 Arena Ireland

Head of IT Manchester United FC United Kingdom

Director of Finance & Development SEC (Scottish Event Campus) United Kingdom

Customer Experience Program Director Sharks Sports & Entertainment United States

Student UCFB United Kingdom

Digital Development Executive The SSE Arena, Belfast Ireland

Health, Safety & Security Manager Lancs Cricket United Kingdom

SVP Fan Services & Entertainment Boston Red Sox United States

Stadium Director Croke Park / GAA Ireland

Event & Project Manager Lancs Cricket United Kingdom

Events & Projects Manager Lancs Cricket United Kingdom

Partner - Sport Stadium Solutions SeatServe United Kingdom

UK Sales Manager L-Acoustics United Kingdom

VP of Sales Alvarado United States

Marketing & Communications Exterity United Kingdom

Technical Analyst Celtic Football Club United Kingdom

94 THE STADIUM BUSINESS ATTENDEES THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Managing Director Oxford United FC United Kingdom

Senior Event Manager Manchester Central Convention Complex United Kingdom

Ass Athletic Director - Ticketing and CRM Arizona State University - Sun Devil Athletics United States

Commercial Director Cagliari Calcio Italy

Director, Strategic Development Cagliari Calcio Italy

Senior Engineer Cagliari Calcio Italy

Manager, Ticketing evenko Canada

Group Coordination Ticketing Bundestheater Holding (Vienna State Opera, Burgtheater, Volksoper) Austria

Senior Sales SecuTix France

Owner - Hertha Berlin & Global Champions Tour Tennor United States

Executive Vice President San Jose Earthquakes United States

Chief Executive Ofﬁcer Deutsche Bank Park Germany

SVP Event Marketing & Sales FELD Entertainment United States

Chief Executive Ofﬁcer Lava United States

Venue Commercial Director Ricoh Arena (Wasps Group) United Kingdom

Member of the Board Bulgarian Tennis Federation Bulgaria

Operations Manager Hibernian FC United Kingdom

Stadium Development Head of Finance Everton FC United Kingdom

Managing Director, UK & Europe Humanforce United Kingdom

Marketing Executive Ulster Rugby United Kingdom

Senior Product Manager SecuTix Switzerland

Consultant Hill Dickinson United Kingdom

Managing Director Ospreys Rugby United Kingdom

Director Of Event Planning Tokyo 2020 Japan

Senior Mgr Sponsorship & Corporate Sales Victoria Racing Club Australia

Director of New Stadium National Stadium of Albania Albania

Marketing & Communications Ramboll United Kingdom

VP Sustain Infrastructure & Growth Initiatives NHL - National Hockey League United States

Managing Director Oslo Spektrum Arena Norway

Partner 3MS Consulting Spain

Head of Events Rugby Football League United Kingdom

Ticketing Manager AC Milan Italy

95 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Key Account Manager Architen Landrell United Kingdom

Consultant Relations EMEA d&b audiotechnik Germany

Finance Director Lancs Cricket United Kingdom

Assistant Operational Director FC Red Star Belgrade Serbia

Commercial Manager Etihad Arena United Arab Emirates

Head of Marketing Lancs Cricket United Kingdom

Editor TheStadiumBusiness.com United Kingdom

Founder and Chairman The Aspire Group (Sports Marketing) United States

Director, Ticket Operations Saskatchewan Roughriders FC Canada

Chief Technology Ofﬁcer PACIFA decision France

Business Development Manager Modulek United Kingdom

Company Secretary Aviva Stadium Ireland

Business Development Manager Grimshaw Global United Kingdom

VP Strategy & Creative BaAM Canada

Facility Manager The Football Association of Norway Norway

Business Analyst AELTC (All England Lawn Tennis Club) United Kingdom

Executive Board Member Tufan Football Club Azerbaijan

Head of Commercial Development Harlequins FC United Kingdom

Senior Business Development Manager Manchester City Football Club United Kingdom

Business Operations Manager Euroleague Basketball Spain

General Manager Bergen Live Norway

Director of Ticketing, UK AXS Ticketing United Kingdom

Director of Business Development AsiaWorld-Expo Hong Kong

Chief Executive Ofﬁcer The Coca-Cola Arena (Dubai/AEG) United Arab Emirates

Sustainability & Systems Ofﬁcer Croke Park Ireland

Chief Executive Ofﬁcer Got Event Stadiums Sweden

Chief Executive Ofﬁcer Aarhus GF Football (AGF) Denmark

Managing Director Oxynade by SecuTix Belgium

Head of Marketing, Ticketing & Retail Scunthorpe United United Kingdom

Director of Operations Minnesota United FC United States

Partner, Dir of Applied Science & Engineering WSDG Switzerland

Vice President, Arena Experience Milwaukee Bucks / Fiserv Forum United States

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www.ticketingbusinessasia.com THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Development Manager YTL Arena Bristol United Kingdom

Head of Cricket Sales Lancs Cricket United Kingdom

Co-Founder TheStadiumBusiness United Kingdom

County Committee Secretary Limerick GAA Ireland

Head of Hospitality Marylebone Cricket Club (Lord’s) United Kingdom

Senior Manager Business Development Wireless Infrastructure Group United Kingdom

Secretary LIT Gaelic Grounds Stadium United Kingdom

Executive Assistant Booking Protect United Kingdom

Venue Director Tottenham Hotspur FC United Kingdom

Head of Sponsorship & Sales Melbourne Cricket Club (MCC) Australia Australia

Senior Associate Architect O.A. AFL Architects United Kingdom

Event Manager Sport Lisboa e Benﬁca Portugal

Stadium Revenue Director FC Barcelona Spain

Sales Manager Total Ticketing United Kingdom

VP - Engineering, Parking & Transportation Hollywood Park (Racecourse) United States

Sales Manager Fulham FC United Kingdom

Student University of Liverpool United Kingdom

Chairman Gaming International United Kingdom

Managing Director OPS Structures United Kingdom

Director WilsonOwensOwens Architects United Kingdom

Ticketing and Memberships Executive Fulham FC United Kingdom

Venue Sales Director Fulham FC United Kingdom

Ofﬁce Manager Booking Protect United Kingdom

VP Venue Operations Olympia Entertainment (Detroit Red Wings) United States

Senior Director, Partnerships AEG - The O2 United Kingdom

Head of IT NYCFC United States

Director of IT Crystal Palace FC United Kingdom

Business Development Manager Realife Tech United Kingdom

Marketing Manager AudienceView Ticketing Canada

Director M-E Engineers United Kingdom

Vice President, Guest Experience True North Sports & Entertainment Canada

Business Development 3D Digital Venue Spain

98 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Head Of Operations Nottinghamshire County Cricket Club United Kingdom

Chief Financial Ofﬁcer Saskatchewan Roughriders FC Canada

Associate Grimshaw Global United Kingdom

Commercial Director The O2 Arena United Kingdom

Head of Retail, Loyalty and Events Northampton Saints Rugby United Kingdom

Commercial Director Westﬁeld United Kingdom

Board Member Ilves Hockey Oy Finland

VP, Membership & Bus Intelligence Canucks Sports & Entertainment Canada

CCO & CMO Colo-Colo Chile

Head of Catering & Hospitality Newcastle UNited Football Club United Kingdom

Head of Commercial Warwickshire CCC / Edgbaston Stadium United Kingdom

Marketing Manager, IDT, Marketing Comms HID Global United States

President Pesci Sports United States

Commercial Director Modulek United Kingdom

Executive Ofﬁce Assistant Modulek United Kingdom

Sales Director Modulek United Kingdom

Operation Director FC Red Star Belgrade Serbia

Project Manager Architen Landrell United Kingdom

CRM Programmer Analyst Saskatchewan Roughriders FC Canada

Head of Operations & Projects Norwich City Football Club United Kingdom

Business Development Director, EMEA TixTrack United Kingdom

Head of Venue Sales Lancs Cricket United Kingdom

CEO, Hong Kong Sevens REAL Sports & Entertainment Hong Kong

Head of Consumer Sales Crystal Palace FC United Kingdom

Commercial Partnerships & Sales Manager Western United FC Australia

Director, Production and Event Services Golden State Warriors United Kingdom

Commercial Consultant Shamrock Rovers Ireland

Business Development Associate Buro Happold United Kingdom

Diffusion, Press and Marketing Director Auditorio Nacional Mexico

Head of Sports Development Savills United Kingdom

Director Harlequins United Kingdom

Premium & Hospitality Sales Executive Croke Park Ireland

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Untitled-1 1 13/11/2020 11:27 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Associate Director - Interior Design KSS United Kingdom

PR Manager VTB Arena - Central Dynamo Stadium Russia

Former Ticketing Manager Girona FC Spain

Business Development Daktronics United Kingdom

Sales Manager Daktronics United Kingdom

Head of Digital Performance & Marketing TSG 1899 Hoffenheim Germany

Head of Communications Emirates Old Trafford United Kingdom

Media & Content Manager Lancs Cricket United Kingdom

Head of Commercial - Arenas NEC Group United Kingdom

Chief Commercial Ofﬁcer GroundWOW United Kingdom

Senior Advisor - Business Development Parc Olympique Canada

Bus Dev Manager / Co-owner Roboticket Poland

Chief Operating Ofﬁcer Exeter City AFC Limited United Kingdom

Head of Digital / IT Hungarian Icehockey Federation Hungary

Venue Manager Sport Festivals Hungary

Facilities Manager Brian Lara Cricket Academy Trinidad And Tobago

Programme Coordinator, UK & Ireland AVIXA United Kingdom

Chief Financial Ofﬁcer SGA Fastigheter Sweden

Solutions Consultant Exterity United Kingdom

Assistant Commercial Hospitality Manager Liverpool FC United Kingdom

Ex-Ticketing Manager CJB Asociación Española de Ticketing Spain

Senior Director, Learning Dvlpt Programs The Madison Square Garden Company United States

Executive Director Ramboll Denmark

General Manager 3 Arena Ireland

Chairman, CEO & Founder GroundWOW United Kingdom

Commercial Director Landways Management United Kingdom

Head of Sales & Marketing Architen Landrell United Kingdom

Director AFL Architects United States

General Manager Denver Broncos United Kingdom

Director London Scottish Rugby United Kingdom

Director Thornton Tomasetti United Kingdom

Head of Match Day and Brand Growth Tranmere Rovers United Kingdom

101 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Project Director Bath Rugby Club (Arena 1865) United Kingdom

General Manager Newcastle Thunder United Kingdom

Facilities Manager Lancs Cricket United Kingdom

Marketing Specialist Queue-it Denmark

Directeur Commercial Accor Arena France

President Houston Texans United States

Snr Bus Dvlpt Mgr & Strategic Partnerships Here Mobility Israel

Manager Facilities Eden Park Trust New Zealand

Event Controller Croke Park STadium Ireland

Club Director Leicester Riders United Kingdom

Manager, Technical Production Maple Leaf Sports & Entertainment (MLSE) Canada

Managing Director Architen Landrell United Kingdom

Head of Sports / Entertainment Euromonitor International United Kingdom

Executive Chairman Wigan Athletic United Kingdom

Business Strategy San Francisco 49ers United States

Athletic Director Keystone Prep High School United States

CEO HQ Theatres & Hospitality United Kingdom

SVP, Facilities & Administration NBA - National Basketball Association United States

Sr. Mgr. Ticket Operations New York City FC United States

Director Calgary Sports & Entertainment Canada

Stadium Event Manager Marvel Stadium, Melbourne Australia

Media Operations Manager FIVB Switzerland

CEO Activity Stream United Kingdom

Executive Director BA Arena (Lanacion Com) Argentina

General Manager - New Arena Milwaukee Bucks / Fiserv Forum United Kingdom

Manager, Group Sales San Diego Padres United States

Head of Commercial Mowden Park United Kingdom

Director Operations Johan Cruijff ArenA Netherlands

Marketing & Fan Engagement Carolina Panthers United States

Armani Junior Program & One Team Mgr A|X Armani Exchange Olimpia Milano Italy

Senior Relationship Mgr – Enterprise Sales GlobalPay United Kingdom

EVP - AEG Global Partnerships AEG Worldwide (Sports & Entertainment) United Kingdom

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Advertising Sport Venues_240x170_Agora.indd 1 25/11/2020 17:00:49 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Professor Sacred Heart University United States

Advisor Istituto per il Credito Sportivo Italy

Ticketing Manager Twickenham Stadium United Kingdom

Chief Executive Ofﬁcer Eden Park New Zealand

Product Manager / Product Owner Stay22 Canada

Associate - Advisory Sport & Events Mott MacDonald United Kingdom

Vice President & General Manager The O2 United Kingdom

Director- Sustainability Buro Happold United Kingdom

Director, Business Operations Euroleague Basketball Spain

Ticketing Services Senior Coordinator Marvel Stadium Australia

Digital Strategy VfL Wolfsburg-Fußball Germany

Operations Valencia CF Spain

Head of Ofﬁce Organisation VfL Wolfsburg-Fußball Germany

Manager - Ticketing Operations Inter Miami FC United States

Professional Services Manager Daktronics United States

General Manager SecuTix Italy

Ticketing Director Valencia CF Spain

Head of Events VfL Wolfsburg-Fußball Germany

Bar supervisor Woking FC United Kingdom

Design Excellence Director Ramboll United Kingdom

Manager, Ticket Operations Saskatchewan Roughriders FC Canada

Chairman of the Board Ilves Hockey Oy Finland

Board of Directors Member Al Ahly SC Egypt

Senior Vice President, Operations - APAC ASM Global Australia

Stadium Manager Commonwealth Stadium City of Edmonton Canada

Head of Public Events Unit FC Zenit Russia

Senior CRM & Fan Engagement Mgr European Tour & Ryder Cup United Kingdom

Ticketing Technical Manager Jockey Club Racecourses United Kingdom

Head of Venue Strategy & Planning Manchester United FC United Kingdom

Vice President, Business Development Ripken Baseball United States

Chief Executive Christchurch Stadium Trust New Zealand

Event Coordinator Kardinia Park Australia

104 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Manager, Facilities & Operations Saskatchewan Roughriders FC Canada

SVP, Ticket Operations Monumental Sports and Entertainment United States

General Manager Motorpoint Arena United Kingdom

Ticketing & Memberships Executive Fulham FC United Kingdom

Head of Commercial Partnerships Marylebone Cricket Club (Lord’s) United Kingdom

Rockwell Group United States

Business Development Manager Sir Robert McAlpine United Kingdom

Associate, Major Projects Europe RWDI United Kingdom

VP, Ticket Operations Charlotte Hornets United States

Sales Team Leader Manchester United FC United Kingdom

Senior Partner Arnecke Sibeth Dabelstein Germany

Director of Operations Stockport County FC United Kingdom

Corporate Legal Manager Eden Park New Zealand

Director KSS United Kingdom

Managing Partner, Venue Solutions Group SoFi Stadium / LA Rams United States

SVP Facility & Campus Operations SoFi Stadium & Hollywood Park United States

Sales Manager SecuTix United Kingdom

Secretary General Hungarian Icehockey Federation Hungary

Managing Director NewC Denmark

Director Sports Ticketmaster DE Germany

Press-Secretary VTB Arena CJSC Russia

Owner Aberystwyth Community Arts Centre United Kingdom

Channel Sales Manager Exterity United Kingdom

Senior Stadium Manager FIFA Switzerland

Commercial Manager Landways Management United Kingdom

Marketing Manager Luton Town Football Club United Kingdom

Associate General Manager Nationwide Arena United States

Head of Sales Silverstone Circuit United Kingdom

Suite and Hospitality Manager Croke Park / GAA Ireland

Business Development Manager Cedar Packaging United Kingdom

CEO & Co-Founder Queue-it Denmark

Commercial Director United Kingdom

105 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Technical Director| Buildings Ramboll United Kingdom

Head of National Sports Programs Cyprus Sports Organisation Cyprus

Vice President of Ticket Operations PNC Arena / Carolina Hurricanes United States

Community Manager FC Grenoble Rugby France

Business Development Director Booking Protect United Kingdom

Membership Manager Rugby Football League United Kingdom

Ticket Operations Manager Brighton & Hove Albion United Kingdom

Head of Ticketing (maternity) Fulham FC United Kingdom

Head of Sales Leicester City Football Club United Kingdom

Director CAE United Kingdom

Managing Editor TheStadiumBusiness.com United Kingdom

COO KultureCity United States

Event Manager Ceres Park & Arena Denmark

Director of Business Development (Americas) TixTrack United States

VP Safety and Security AEG Worldwide United States

Marketing Director BC Crvena zvezda mts Belgrade Turkey

Senior Event Operator ECB - England and Wales Cricket Board United Kingdom

Head of Safety and Stadium Operations Portsmouth Football Club United Kingdom

New Business ID&C Band United Kingdom

Fan & Community Relations Director Brentford FC United Kingdom

Head of Commercial Leyton Orient FC United Kingdom

Marketing Manager Oxynade by SecuTix Belgium

Head Of Events Hong Kong Sevens Hong Kong

Managing Director D/A/CH SecuTix Germany

Head of Sales and Sponsorship ANZ Stadium Australia

Senior Director of Music Sales AXS Ticketing United Kingdom

Managing Director TicketPlan United Kingdom

Chief Information Ofﬁcer Feyenoord Rotterdam Netherlands

Chairman Sport and Live Vision Finland

CEO TixTrack United States

Operations Manager VenuesWest Australia

Graphic Design Manager Grimshaw Global United Kingdom

106 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Chief Executive Ofﬁcer Peterborough United FC United Kingdom

Stadium Director Budapest Honvéd FC Hungary

Events Manager Sport Dans La Ville France

Sales Executive Croke Park Ireland

Network and Systems Administrator Marvel Stadium Australia

Industry Advocacy Manager AVIXA United States

Sponsorship & Marketing Polish FA Poland

Sr. Director of Guest Services & Suite Ops Chicago White Sox United States

Mgr Major Event City of Windsor Canada

Associate Director KSS United Kingdom

Senior Commercial Manager Wembley Stadium United Kingdom

Senior Analyst, Sports Euromonitor International Lithuania

Co-Founder TheStadiumBusiness United Kingdom

Marketing Specialist Queue-it Denmark

Senior Director, Sales Inter Miami CF United States

Group & Corporate Sales coordinator Sportpaleis Group Belgium

Director, Hospitality & Cust Experience Bluerock Sports & Entertainment United Kingdom

Technical Director ASM Global Australia

Partnerships Manager Chester Race Company United Kingdom

General Manager Crusaders FC United Kingdom

Social Media PTI Digital United Kingdom

Stadium Manager Ulster Rugby United Kingdom

Head of Ticketing Burning Man Project United States

Head of Guest Services FC Zenit Russia

Senior Partnership Manager, The O2 AEG Europe United Kingdom

Head of Hospitality The R & A United Kingdom

Head og Media and chief Digital Ofﬁcer Norsk Toppfotball Norway

Sr. Managing Tour Director FELD Entertainment United States

Director Crowd Dynamics United Kingdom

VP - NHL Club Business & Analytics NHL - National Hockey League United Kingdom

Practice Leader Sustainability Grimshaw Architects United Kingdom

Architect FWP - Frank Whittle Partnership United Kingdom

107 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Operational Executive Manager Sport Club Internacional Brazil

Head of Security & Technology Buro Happold United Kingdom

Head of Operations Northampton Saints RFC United Kingdom

Client Engagement Director PTI Digital United Kingdom

VP, Customer Service & Retention Minnesota Wild (Xcel Energy Center) United States

Chief Executive Ofﬁcer SGL (Stadium Grow Lighting) Netherlands

Business Strategy Analyst Arsenal FC United Kingdom

Financial Advisor Kagoshima United FC (The good bankers) Japan

Commissioner AIHL Australia

Principal High Performance Venue Consulting China

Head of Sales Northampton Saints United Kingdom

Head of Commercial Partnerships ASM Global United Kingdom

Facilities Coordinator 3 Arena Ireland

Stadium Manager Bath Rugby United Kingdom

Senior Vice President of Operations Nashville Predators United States

Director, Ticket Operations Inter Miami CF United States

Deputy Chief Executive Ofﬁcer Kardinia Park Australia

Business Development Director Oxynade by SecuTix Belgium

Vice President, Marketing & Communication STAPLES Center, Microsoft Theater and L.A. LIVE United States

Marketing Manager Modulek United Kingdom

Head of Technology Ascot United Kingdom

Chief Executive Ofﬁcer Stockport County FC United Kingdom

Principal The Stadium Consultancy Netherlands

Sustainability Specialist SoFi Stadium & Hollywood Park United States

Senior Sales Manager Sport SecuTix France

Communication Manager WiZink Center Spain

Chief Executive Ofﬁcer SGA Fastigheter Sweden

Partnerships Director 2023 Summer World University Games Russia

Chief Operating Ofﬁcer Adelaide Oval SMA Australia

Director, Membership Services Inter Miami CF / Elevate United States

President Allen Americans United States

Program Director North Carolina State University PGA Golf United States

108 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Facilities Manager Sixways Stadium - Worcester Warriors Rugby United Kingdom

Bus Deve Mgr, Cruise Ship & Sports Fcl L-Acoustics United Kingdom

Arena GM / Group Commercial Ops Mgr Recently out of work due to Coronavirus United Kingdom

CEO / Group Commercial Director Richmond Ground Athletic United Kingdom

Professional Services & Project Manager TIXnGO Switzerland

Business Development Manager Realife Tech United Kingdom

Digital Project Management FC Schalke 04 Germany

Business Development Manager TicketPlan United Kingdom

Managing Director Rockvolt United Kingdom

Director - Major Projects Rider Levett Bucknall United Kingdom

Chief Operating Ofﬁcer British Basketball League United Kingdom

Chairman Bleep United Kingdom

Business Dvlpt Account Mgr - Sports Euromonitor International Lithuania

Partner Hoare Lea United Kingdom

Chief Commercial Ofﬁcer PTI Digital United Kingdom

Coordinator, Ticket Systems San Diego Padres United States

Head of Player Relations The R & A United Kingdom

Director of Event Services Maple Leaf Sports & Entertainment (MLSE) Ltd Canada

Sales ID&C Band United Kingdom

Founder - Strategy, Creativity & Innov Forward Associates United Kingdom

Group Marketing Manager Bleep United Kingdom

Corporate Brand Director Ospreys Rugby United Kingdom

Director, Hospitality Sales Liverpool Football Club United Kingdom

Business Development Manager Lancs Cricket United Kingdom

Development Manager Crystal Palace FC United Kingdom

Commercial Director Aberdeen FC United Kingdom

Director Ramboll United Kingdom

Chief Operating Ofﬁcer Seattle Sounders FC United States

Sports Facility Application Mgr L-Acoustics United Kingdom

SVP of Operations & Assistant GM Milwaukee Bucks / Fiserv Forum Australia

Digital Commercialisation Strategist PTI Digital United States

Managing Director Sports Ink Associates United Kingdom

109 THE STADIUM BUSINESS ATTENDEES

First Name Surname Job Title Company Country

Director Ramboll United Kingdom

Head of Sales - Concerts, Ent & Sports Arena & Convention Centre Liverpool United Kingdom

Head of Sales - Entertainment & Sport M&S Bank Arena Liverpool United Kingdom

Operations Director Manchester City FC United Kingdom

Head of Account Management Verteda United Kingdom

Director WilsonOwensOwens Architects United Kingdom

Chief Information Ofﬁcer Marylebone Cricket Club (Lord’s) United Kingdom

Manager Marketing & Communication Heracles Almelo Netherlands

Hospitality Manager Hong Kong Sevens Hong Kong

Head of Hospitality Aston Villa FC United Kingdom

Game Day and Events Coordinator Brock University United States

Head of Sales & Hospitality Everton Football Club United Kingdom

Director, Game Presentation Maple Leaf Sports & Entertainment (MLSE) Canada

Sr Dir Operations, General Manager Maple Leaf Sports & Entertainment (MLSE) United Kingdom

Director Wilkinson Eyre United Kingdom

Assistant Director of Business Dvlpt AsiaWorld-Expo Hong Kong

Marketing Manager Norsk Toppfotball Norway

Senior Associate Cox Architecture United Kingdom

Director, Food and Beverage Edmonton Oilers / Rogers Place Canada

VP, Fan Experience, Security & Ticketing Edmonton Oilers / Rogers Place Canada

Operations Consultant (UK) Madison Square Garden Sphere (UK) United Kingdom

Strategic Communications Manager PTI Digital United Kingdom

Security & Emergency Mgnt Coordinator Australian Football League Australia

VP North America Engagerm United States

Director Ramboll United Kingdom

President STAPLES Center, Microsoft Theater and L.A. LIVE United States

Director of Match Operations FC Zenit Russia

Senior Sales Manager TIXnGO Switzerland

Head of ICT HSV Fußball Germany

Chief Executive Ofﬁcer N3XT Sports Inc United Kingdom

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