ISSUE42 Untuk Ahli Sahaja

PP12389/04/2013 (031984)

MARCH 2019

NewsNetwork FEATURES The Emergence of Co-working Hubs Malaysian Shopping Malls Survey, 2018 WATCH OUT Shaping Certification Course in Management CASC Conference 2019 New CASC-PPKM Awards 2019 WHAT’S NEW Malls EkoCheras Mall, Capital City Mall and The Linc

PRESIDENT’S MESSAGE PPK office bearers 2018 - 2020

hONOURABLE mEMBERS oF aDVISORY bOARD

YBhg Dato’ Ngeow Voon Yean Tan Sri Datuk Eddy Chen Dear members, Mr Kumar Tharmalingam Mr Richard Chan reetings! We are now looking ahead to yet another year of YBhg Dato’ Joyce Yap great shopping and exciting shopping malls. As expected, Mr HC Chan many malls have already opened over the past few months G EXECUTIVE COUNCIL MEMBERS in the Valley and in other regions, with a few more major ones to open very soon. This augurs well for shoppers President in Malaysia as there will be more retail offerings in store. It is Vice President I the norm, or even essential for all new malls to try to have a YBhg Tan Sri Dato’ Teo Chiang Kok different edge or something new – in terms of retail merchandise, types of outlets or even in their Vice President II concepts, which will essentially depend on the malls’ individual target market and catchment Ms Phang Sau Lian areas. Honorary Secretary Ms Kung Suan Ai Mr MK Foong In SHAPING NEW MALLS, we are much aware that, of late, malls have evolved to offer a bigger Assistant Secretary percentage of food & beverage (F&B) outlets of up to even 30% of their retail mix, with some Mr KK Lim becoming ‘lifestyle malls’. What appears to be trending now is that malls are offering co-working Treasurer spaces. These have become very popular to match the rise of people who are not in full time Mr Tan Joon Kai employment ie startups, freelancers, and even entrepreneurs who are on the move. On the Assistant Treasurer Mr William Tang plus side, there is a certain synergy from these co-working spaces which works well with other components in shopping malls and which we should tap on. COMMITTEE MEMBERS

Looking ahead to PPKM’s activities for this year, we will continue with our core education PR & Publicity Mr Joseph Yeoh Social our popular study trips abroad. We are also planning to enhance our training sessions for security programme, Certification Courses in Shopping Mall Management in April and August as well with and safety, so do keep a lookout for announcements within the next few months. Research Mr Patrick So Ir YL Lum Sports Mr Darren Hee Within the circle of the Council of Asian Shopping Centers (CASC), PPKM is pleased that we shall Special Project aroundbe hosting the the region annual - the conference story of evolution in Kuala Lumpurand creativity, from 10-12 the story September of retail 2019. innovations With the etc. theme To Training/Seminar showcase‘The Now andthe vibrancyThe Future’ of our – The mall Mall scenario, Story, the there conference will be visits will delveto several into prominentstories of malls malls from on the Dato Sri Vincent Tiew Ms Jenny Chan third day and we do look forward for our members to host these visits. Undoubtedly, the success of Technical CASC Conference 2019 depends on your Mr Vincent Chong for our announcements on this event. Mr Goh Chong Wooi strong support and close participation. So, do look out

Northern Region Representative Ms Eunice Lim upgraded to CASC-PPK Awards 2019 as we are organising this in conjunction with the above Mr Chow Heng Wah For the marketing aficionados, our annual Awards for Best Experiential Marketing will now be Southern Region Representative We hope this will re-awaken and spur your creativity to carry our malls’ experiential shopping conference and we shall be accepting entries from participating CASC countries in the same pool. Representative onto a higher platform and become more than a force to be reckoned with. Ms Zahayu Shima Ayub Datin Christine Ling Wishing all members the best and keep your passion burning for all things related to shopping. Representative Mr David Lau Internal Auditors Mr BK Hiew / Mr Joseph Teo Warmest regards,

Publisher

A608, 6th Floor, Block A (Lobby No. 2), No. 1, Jalan PPK MALAYSIA (Malaysia Shopping Malls Association) Malaysia TAN SRI DATO TEO CHIANG KOK SS20/27, Damansara Intan, 47400 , President Tel: 603 – 7727 6202/6232 Fax: 603 – 7727 6203 Email: [email protected] URL: ppkm.org.my Printer Printeck Marketing

No 17, Jalan Gangsa SD5/2D, , 52200

cover image. We wish to acknowledge Icon Siam, Bangkok for the

2 PPKNewsNetwork March 2019

WHAT’S NEW EkoCheras Mall takes on sustainable approach oft opened since 18

September 2018, with EkoCherasa sustainable Mall concept is asredefining part theof shoppingan integrated scene

EkoCheras Mall’s exterior facade fromdevelopment downtown Kuala by Lumpur Ekovest EkoCheras Mall’s interior Berhad. Just 15 minutes away dining experiences to the community and hope to bring more exciting events and activities to the community of Cheras and Sbeverage(KL), EkoCheras (F&B) toMall entertainment. spans about 600,000 sq ft of net lettable area spread over four retail floors from fashion, food and Southern KL.” With Village Grocer, H&M and Golden Screen Cinema (GSC) as by taking on an environmentally friendly and sustainable andits anchor bakery tenants, store MuYoo+EkoCheras and Mall the is currentlyJapanese 90%karaoke occupied. chain approachEkoCheras towards Mall also its operations, differentiates structure itself fromand direction. other malls The mall has also brought in -based fruit tea “Another aspect that separates us from many other malls in Manekineko which have opened their first stores in Malaysia. Malaysia is its long alfresco frontage facing the main road of Jalan Cheras, thus offering great exposure to the F&B outlets NyonyaOther F&B Famous, outlets Tradisiinclude Delights,Starbucks, Auntie Oriental Lora Star, Kopitiam, Xin Dau here,” said Jennifer Kuek, Head of Assets Management of PowerJi (1 Michelin Plant and Star), The Sukishi,Brew House. Sushi The Zanmai, mall also Nanyang has a Food Cafe,

Ekovest Capital Sdn Bhd. Street on the Lower Ground Floor to showcase the best of local street flavours. Strategically located at Jalan Cheras with prominent visibility, believes that attracting crowds to the mall is vital for its EkoCheras Mall is easily accessible from most parts of Klang survival.Ekovest Executive“In order Chairmanto achieve Tan that, Sri we Dato’ have Lim successfully Kang Hoo Valley via the Middle Ring Road 2, East-West Link, Grand brought in many attractive F&B as well as fashion outlets. Saga Highway and SILK Highway or Dispersal Link stationExpressway. for those It also taking has anpublic elevated transportation. covered link bridge on its first floor interconnecting the mall to the Taman Mutiara MRT WeM ore are committed tourists to creating to be more drawn unique shopping to and with Capital City Mall’s indoor theme park attraction

ocated at Jalan Tampoi in , Capital City Mall We believe in focusing on the nostalgic elements that many modern theme parks do not provide. Lto the state of Johor. Located on level four, addsthe indoor another park indoor features theme a parkCartoon attraction, MCM Studio, “Our newly launched indoor theme park Planet and incorporates both augmented concept has been drawing local visitors and virtual reality technologies. and tourists from all over the world. It will be well poised to become a key tourist attraction in Johor.” 10-storey “entertainment” mall will also beOpened housing on a 17Marco October Polo Museum 2018, thison level three. The initial idea was to have a world museum but the concept has With over 733,587 sq ft of retail space, now been changed with the Marco Polo Capital City Mall’s exterior facade Capital City Mall is currently 29% occupied Museum now in the progress of being Aeonwith 125Wellness tenants. is one Its ofanchor new brandstenant here.Hero completed. Market takes up about 36,710 sq ft while its facility management undertaken by The mall itself has 2,777 parking lots with

theSiow public-listed Chen Fu, the Capital Group ChiefWorld Executive Limited ItCCRM is Managementpart of an Sdn integrated Bhd. mixed Officer and Group Executive Director of development named Capital City that innovation, we realise the importance of includes a hotel and serviced apartments. of Singapore says, “Driven by the spirit of

in the brick and mortal stores of our mall. The mall houses MCM Studio, an indoor theme park providing unique customers’ experience

March 2019 PPKNewsNetwork 3 WHAT’S NEW TRENDING The Linc, refreshing and The Emergence of Co-working Hubs everal factors are at uniquely different work in reshaping

environment, which has giventoday’s birth to co-working office arrangements, especially in prime locations in the cities and even creeping into shopping malls with the emphasis on collaboration and innovation. The Linc KL’s facade S This can be attributed partly Worq at Glo Damansara to the advancement in technology and the increasing demand among the estled at the busy intersection between and Jalan Tun Razak lies The Linc Kuala Lumpur (KL), a rising cost of doing business has also driven some mall operators to consider N optimisingyounger generations the use of their for a retail more space flexible into working mobile working culture. Additionally,arrangements. the retail destination of about 130,000 sq ft of net lettable Coworking, to name a few, which are currently operating in the malls around space. Soft opened since 29 November 2018, its building is theThe Klang sprouting Valley. up Most of suchof these hubs co-working like Common spaces Ground, have earned Worq accolades and Co-labs for their services the last two years, proving to be successful from where they “Theuniquely greenery designed within around its existing building old creates trees. a refreshingly operate. pleasant atmosphere. This will allow the visitors to indulge in

ofWorq being at toured Glo Damansara by His Royal was Highness not only The voted Prince the best of Wales co-working during spacehis visit at its tranquillity amidst the hustle and bustle of the city centre,” Malaysia Rice Bowl Startup Awards 2017 but its facilities also had the honour in the bustling city centre,” PPB Property Development Sdn Damansara winning the Coworker Members’ Choice Awards 2018 for Kuala to Malaysia in November 2017. The following year also saw Worq at Glo Bhd Chief Operating Officer Chew Hwei Yeow, says. for property development projects under various PPB Group Lumpur (KL), says Stephanie Ping, Worq’s Co-founder. PPB Property Development Sdn Bhd acts as project manager manages Cheras LeisureMall in KL and New World Park in ,of companies which and are its also affiliates. members The of PPB PPKM. Group also owns and

Chew adds, “We want the place to keep evolving so that we can continuously give our visitors, which include Prince Charles’ visit to Worq at Glo Damansara in November 2017 the surrounding working To June Lim, the Malaysian Country Head for ARA Asset Management Limited, population and residents, the concept of co-working spaces is not new, pointing out that they have been new experiences when they around for at least a decade. patronise it.” “It is only recently that we witnessed a boom in space providers in Malaysia in direct response to the rise in start-ups and independent freelancers who Currently, The Linc KL has yearn to work in an environment that does not seem restrictive to them.” about 300 parking bays. It Lim adds, “We realised a majority of them are part of our captive pool of will eventually have around shoppers. It makes sense that we transform a section of CITTA Mall, which

anchor tenants include Ben’s Independent50 tenants. Grocer, Its existing Bean Part of the interior of The Linc KL Brothers for your cup of coffee and Hauntu by Breakout, which will appeal to those seeking leisure activities.

Bo Dining has opened since January while between March and May, more outlets are expected to be opened. They include

gymnasium; British India, a fashion icon; Ivory Dental, a De.Wan, a restaurant by Chef Wan; Passion Fit, a boutique

dental clinic and Cigar Emperor, a retailer in cigars. (in Japanese, Omakase means “I leave it up to you”) and Also opening soon will be Sushi Hara, an Omakase restaurant existing food and beverage outlets. Meanwhile, The Linc KL’s grandShu Xiang opening Lou willHotpot be slated & Sichuan later inCuisine the year. to complement its

Common Ground at CITTA Mall

4 PPKNewsNetwork March 2019 is managed by us into On what distinguishes one co-working hub from another, Lim replies, “One Common Ground, a space where our shoppers a partner child care centre. This appeals to the working mothers or families can fully integrate and withof our young unique children.” selling points at our 22,000 sq ft Common Ground is we have assimilate their work and lifestyles.” November 2016, Ping describes it as a “hyper localised community space”, With the growth of co- whichIn the can case be of likened the 13,045 to a rukun sq ft Worqtetangga. at Glo “Hence, Damansara, the people which in openedour space in working space, she sees and the wider community always offer help when needed and know each Common Ground as a other well.

mall’s retail space while “This community space, with all its interactions, events and gatherings, makes drivinggreat way guaranteed to fill up foot the happen for the community, which in turn helps our members become more successful.it an ideal hubIn short, for happenings we drive productivity, and collaborations. connectivity Worq and makes the community.” possibilities The Starling Co-labs Coworking interior space itstraffic other during mall tenants. working hours for the benefit of Ping adds, “Glo Damansara also offers cheaper parking rates compared “A big advantage of being in a mall is the convenience as embodied by factors to many other malls in the vicinity. Our amenities include Pos Malaysia, a such as ample parking, accessibility, plentiful amenities and abundance grooming parlour and even a day-care centre. of food choices. Over the past year, we have welcomed a handful of dining tenants that operate later beyond regular hours, especially nearing the “More importantly, we help activate the local community by engaging them. It weekends, and this is much appreciated by our Common Ground members a local community centre. makes the mall more vibrant with Worq at Glo Damansara serving more like who work on flexi hours and late into the night. “We organise events, talks and seminars that revolve around the community, Lim. Another plus point of co-working hubs housed in malls is they are usually including tech meet ups such as Hackathon in the likes of Amazon and Google. sited“We also in an have easily more accessible parking location spaces eitherthan a by typical car or office public or transportation. shop lot,” quips CITTA Mall in Petaling Jaya is located near a light rail transit station while mass rapid transit station. also“We indirectly host workshops helped other benefitting vendors entrepreneurs, in the mall like businesses,the dentist‘s smallclinic and Worq at Glo Damansara at Taman Tun Dr Ismail in KL can be accessed via a medium enterprises (SMEs) and non-governmental organisations and have become their customers.” Teo notices that a big difference in the co-working hubs housed in malls is the fitness centre located on the same floor, where some of our customers have vastParamount number Property of food Developmentand beverage Sdn(F&B) Bhd choices Chief Executive Officer Benjamin and other conveniences such as a supermarket bring footfall to the mall,” says Ping. To date, Glo for easy grocery to various types of stores to Damansara“Worq works has togetherattracted with Jaya theGrocer, landlord Fashion to help meet the lifestyle needs of a co-working community. and other tenants. Valet, Lessohomes, NEM Block Chain Foundation Lim and Ping could not agree more with him on the abundant access to a variety of eateries, mall showcases as the activity attractor. We are shopping, grooming and recreational activities happy“Worq to has work always together been with the them tenant to bring that the that malls offer.

Lim says, “At CITTA Mall, we have a plethora of thecommunity next few into months their space.with Lessohomes,Worq is happy dubbed to say eateries that suit every palate and budget, and that Glo Damansara is slated to fill up entirely in amenities ranging from pharmacy, Do It Yourself shops to gymnasium and services such as dry Front view of Utropolis Co-Labs the IKEA of China,” Ping announces. cleaning. working hubs in malls would pick up as more and She is optimistic that the trend of having co- “Our co-working space members can do their groceries after work when it is less crowded. This helps our Common Ground members to manage their time more people see the convenience and USPs a mall has to offer compared to a and enjoy more leisure time during the weekends.” shoplot or office block.

Teo, also the Co-labs Coworking Director who operates co-working spaces for 200-As for year-old the 4,000 chengal sq ft Utropolis’ wood table Co-labs to our Coworking,mentorship whichprogramme opened - are since all partMay 2017, Teo says, “Our DNA of sustainability - from the furniture we use like the address”two malls where in , its busy namely members Utropolis can access Marketplace amenities in such Shah as Alam banks, and postal The of the unique offerings of our co-working space.” services,Starling in grocery Damansara outlets, Uptown, pharmacies describes and clinicsthe latter in between as a “matured business business hours without having the hassle to commute. “Currently, we enjoy 60% occupancy. Our tenants include Shakma Production,HIWIN and Fundaztic.” Meanwhile, its occupancy at The Starling’s He says, “Being located in a mall also ensures abundant supply of parking Co-Labs has reached 95% as of March 2019, four months after its opening on space and opportunities to partner up with mall tenants to add value to “We15 November offer workspace 2018. solutions for the entire value chain of business from our membership packages. Our members from both these two co-working freelancers to startups and even corporates. Our anchor tenant is a world- spaces enjoy perks and special promotions from tenants in the mall and neighbourhood vicinity. It is all about thriving together as a community. agentsrenowned and advertising venture builders firm while are also the ourSMEs members. are from wide-ranging industries such as fintech, public relations and technology. Production houses, property members besides hosting regular movie nights at MBO Cinemas. We even Lim from ARA, a premier global integrated real assets fund manager with a “We have partnered with Chi Fitness to offer free fitness memberships to our presence in 62 cities across 20 countries, believes that as malls continue to Uptown.” transform and adapt, it is not surprising to see other malls following suit in offer discounts to many of the 400+ eateries in The Starling and Damansara opening up more of such co-working spaces. As for Co-labs Coworking at Utropolis, Teo remarks, “We have an upper hand as there is no co-working space operated in a mall in the vicinity. The nearest “Common Ground at CITTA Mall is akin to providing an additional service competitor housed in a mall is more than 10 km away. that is relevant to our shoppers, thus securing its success and hopefully its longevity. ranging from meeting rooms, business-class printers, breakout spaces, nap pods,Furthermore, nursing werooms have to created a photography an ecosystem studio of andfirst-class even a business recreational amenities room opportunities for growth. Like any other tenant, an enterprise is only for our members to let off some steam. successful“Currently, ifour it remains occupancy relevant at Common to the customers Ground is it 87%. serves.” There are certainly

March 2019 PPKNewsNetwork 5 COMING SOON!

34th ANNUAL GENERAL MEETING (AGM) STUDY TRIPS 2019 Being away from the daily environment in your mall, coupled with and other events continued unabatedly through 2018. Members are the excitement of going to a foreign country will surely bring out Thegathering year has again passed for bythat in once-in-a-yeara flash as meetings, AGM seminars, to be held conferences at Avante Hotel, , Petaling Jaya for updates on PPKM’s activities Korea and to the ever popular shopping destination of Bangkok and more importantly, to network with fellow mall practitioners. the best in shopping! Study trips for 2019 are being planned to visit Market. Do watch out for details soon. which has recently seen the opening of two new malls, IconSiam and

COUNCIL OF ASIAN SHOPPING CENTERS (CASC) Conference 2019 ‘The Now and The Future’ – The Mall Story 10-12 September 2019, JW Marriott Kuala Lumpur

Certification Course in Shopping Mall Management 8-17 April 2019, Sunway Resort & conferences being held in Malaysia previously in 2008 and 2013. PPK Malaysia is pleased to host CASC Conference 2019, with similar Spa, Petaling Jaya and information sharing and comprises fellow country associations CASC was established in 2004 with the goal of regional cooperation

will be held soon, offering the from Indonesia, Hong Kong, Taiwan, China and Japan and affiliates Thecomplete first sessionthree formodules this year in fromthe development Singapore and of the home-grown Philippines. ideas Since itsand inception businesses in 2004,into April: theinternational annual conferences brands and for have overseas become start-ups significant to venture platforms into our for country. Operations and Maintenance Themed ‘The Now and The Future’ – The Mall Story, the conference • Administration will focus on stories and case studies from malls and retailers from Marketing and Leasing around the region and delegates will be able to pick up useful tips • in shopping mall management. • to our loyal speakers, who Wecontinue are infinitely to impart appreciative priceless region, the conference will present an excellent platform for knowledge and information Asowners/developers/managers 2019’s pinnacle event for theto meet shopping businessmen/retailers industry in the Asian etc. to participants from our local and vice versa. malls as well as some from abroad. com or check out our website www.ppkm.org.my and/or email So do join us to register your participation at www.casc2019.

[email protected] for further details. CASC-PPKM AWARDS The awards will be based on the following categories: 2019 and below • Category A: Malls with nett lettable area (NLA) of 500,000 sq ft Early Notification ‘BEST EXPERIENTIAL MARKETING’ • Category B: Malls with NLA of 500,001 sq ft to 999,999 sq ft Marketing• Category entries C: Malls must with cover NLA programmes of 1,000,000 organised sq ft and between above 1 July We are very proud to acknowledge and recognise our member malls’ tremendous marketing efforts for shoppers to enjoy a great the three categories. Judging will be done online by a Panel of Judges experiential time at our malls throughout the year. The Awards have 2018 to 30 June 2019 with one Gold and one Silver Award for each of been organised since 2016 with much enthusiastic response and countries, including PPKM. comprising reputable industry practitioners from CASC member Interested? Get your submission materials like photos, videos etc. this year, we are pleased to announce that in conjunction with CASC ready and watch out for our circular with further details to be Conference 2019, this will be upgraded to CASC-PPKM AWARDS 2019Basically, - ‘BEST this EXPERIENTIAL means that PPKM MARKETING’. member malls will submit their entries as usual, but will compete together on a regional level with announced by May 2019 as online submissions will only be open from 1 July 2019. other malls from participating CASC member countries.

6 PPKNewsNetwork March 2019 SPORTS & EVENTS CALENDAR 2019 Keeping active means keeping healthy so PPKM’s calendar of activities includes the following schedule - do watch out for announcements in due course on actual dates:

July Futsal September Badminton October Bowling Tournament November Amazing Malls Challenge (AMC)

The inaugural AMC held on 4 November 2018 trekked through four malls - , 3 Damansara Mall,Mall emerged Atria Shopping as the champion Gallery and followed D’Pulze by Shopping 1Utama Centre. From 14 participating teams, Paradigm and Wangsa Walk Mall. With such enthusiasm from Shoppingmembers, Centre,AMC Year gateway@klia2, 2 will be in our Sunway diary! Putra Mall Phang Sau Lian flags off the participants from Sunway Putra Mall

TTT | 24 APRIL 2019 Look out for the next TTT : Going Digital in Building Management

mobile application for maintenance and operations of malls with ServeDeck on 24 April 2019. This is a talk on a cloud-based activities of malls’ operation personnel by handling defects, maintenance,and other commercial inspections buildings. and assets ServeDeck in much more supports effective the way. daily

The ecstatic champions from Paradigm Mall

INDUSTRY NEWS

MUSIC ROYALTY COPYRIGHT FEES

The above has been payable to a single licensing body under Music Rights Malaysia Bhd (MRM) effective 2017. However, effective November 2018, one of the component organisations, that is Performers Rights and Interest Society of Malaysia Bhd (PRISM) was Therefore,wound up. paymentsIn addition will to Recordingnow only be Performers distributed Malaysia amongst Bhd the (RPM), three remainingPRISM also stakeholder represented bodies performing comprising artistes. MRM as follows: Music Authors Copyright Protection Bhd (MACP)

• Recording Performers Malaysia Bhd (RPM) • Public Performance Malaysia Sdn Bhd (PPM) and • WHOLESALE AND RETAIL CENSUS (WRC) 2019 Industry players in the wholesale and retail trade, including the automotive trade, were briefed on the forthcoming WRC which will be

carried out nationwide by the Department of Statistics, Malaysia from March to September 2019. The WRC has been carried out every tradefive years (including with the the last automotive census done trade) in 2014 in Malaysia and for this so that year, this it is information expected to encompassmay be used a totalas input of 500,000 for development organisations planning and companies purposes involved. It is the objective of WRC 2019 to collect comprehensive information on the structure and profile of the wholesale and retail course. and the formulation of economic policies. Members are requested to inform their business outlets so that they will be prepared in due REGISTRATION WITH THE BOARD OF VALUERS, APPRAISERS, ESTATE AGENTS AND PROPERTY MANAGERS (BOVAEP)

Region. The window for registration ended on 31 December 2018. The last road show was organised by BOVAEP on 30 November 2018 at Holiday Villa Johor Baru for participants from the Southern

March 2019 PPKNewsNetwork 7 PAST ACTIVITIES

STUDY TRIP TO JAKARTA (SAFETY & SECURITY ASPECTS) 8-10 November 2018

Briefing from the Operations Department head of Kota Kasablanca Pondok Indah Mall places great importance Security never sleeps at Gandaria City on customer relationship services Fourteen participants mainly from the security and operations departments of several malls visited Jakarta to study their malls’ operational aspects. With the close cooperation of and collaboration from our fellow counterparts, Asosiasi Pengelola Pusat Belanja Indonesia, all the three host malls generously shared tips on their mall operations from customer relations, security, car park to mechanical

and electrical procedures. Participants visited a total of five malls, including Kota Kasablanca,and an ‘excellent Gandaria experience’ City and although Pondok they Indah wished Mall there plus wastwo ‘lessself-visits time spent to Senayan on the City and Supermal Karawachi. Participants commented that it was ‘overall good’ Security boys from Indonesia and Malaysia strike a pose together road’ due to traffic congestion. BRIEFING ON SALES & SERVICES TAX 29 NOVEMBER 2018

There have been new amendments There was overwhelming response from almost 100 participants Chris Low being peppered with more questions madefor a dialogue to the with SST Royal Act in Malaysian January 2019Customs and Departmentwe have since on arranged 3 April Due to numerous queries and the need for further clarity concerning Sales & Service tax (SST) in the administration of shopping malls, a briefing by Mr Christopher Low, BDO Tax Malaysia was organized members accordingly. at D’Pulze Shopping Centre, . 2019. Updates will be informed to

SOUTHERN REGION OUTREACH MEETING 30 November 2018

The outreach meeting to touch base with members in the south was held at Holiday Villa Johor Bahru. In attendance from central region were numerous team

Lian and Mr MK Foong with other memberscommittee headed members by Ms Phangbased Sauin

region representative, Ms Zahayu Johor, Ms Jenny Chan and Southern representative, Mr David Lau was Shimaalso present Ayub. together PPKM’s with Sabahmore than 30 other participants from Johor malls. The meeting also featured a talk by Nearbuy Group It’s an excellent opportunity to meet other Johor malls and network! on the Phygital Experience.

8 PPKNewsNetwork March 2019 TEH TARIK TALKS MEMORANDUM OF UNDERSTANDING WITH KOREAN SAVE COSTS WITH TRADE-INVESTMENT PROMOTION AGENCY (KOTRA) COGENERATION - Energy Savings & Efficiency Solutions on 28 12 March 2019 SimeNovember. Darby Cogeneration Energy Solutions uses hosteda heat the engine talk onor power station to generate electricity and useful heat at the same time so that shopping malls and commercial complexes can unlock potential gains from green energy conservation.

34 participants listened attentively to information on Energy Savings & Efficiency Solutions

A MOU was signed between PPKM and KOTRA with the primary objective of enhancing mutual trade collaboration and co-operation between Korea and Malaysia and bringing in new franchise opportunities of Korean companies to all shopping malls in Malaysia. This will further enhance the retail and merchandise in malls and offer a wider choice for all consumers from international businesses. Introduction by Gas Malaysia representative The TTT included a visit to the CoGen plant

ICSC RECon ASIA-PACIFIC 2018 During the 2018 conference, awards for outstanding achievement in marketing and design/development of retail properties and retail store design were announced. There were three Malaysian mall

winners. IOI City Mall won the Silver Award under the Design and Development category; IPC Shopping Centre was one of the gold winnerswell done in to the all winning Emerging/Digital malls! Technology section whilst Sunway PPKM also hosted an exhibition booth at the 2018 conference and found some VIP visitors L to R: Ang Lai Fun, Kung Suan Ai, HC Chan, Dato Joyce Yap, Andrew Brien, Tan Sri CK Teo, Putra Mall took the Community Support Award. Congratulations and Phang Sau Lian and Evelyn Lo.

ADVANCE NOTICE!

ICSC RECon Asia-Pacific 21-23 October 2019 Raffles City Convention Centre, Singapore

October 21 – 23, 2019 for networking, professional development and business opportunities. Join the premier retail real estate event in the Asia-Pacific region on As retail real estate forges into the future, the industry must focus on delivering impactful experiential retail for today’s consumers.

RECon Asia-Pacific is a chance to: Connect with industry colleagues from all areas of retail real estate All registered delegates are invited to join networking Welcome Cocktail on Learn from thought leaders of both traditional and emerging • markets City). • Grow your professional skills in dedicated workshops Monday, October 21, held in the Chijmes Hall (walking distance from the Raffles Find out how changes in the region will affect your business • applicable conference fees. Please use the promo code ASIA10 upon online RECon• Asia-Pacific checkout.Members of PPK (Non-ICSC members) are entitled to a 10% discount from retail destinations on Monday, 21 October, and the presentation of ICSC Asia-Pacific Shoppingwill Center also feature Awards guided on Tuesday, tours to Singapore’s22 October. leading For more details, and registration please visit

www.icsc.org/2019apc

March 2019 PPKNewsNetwork 9 ARTICLE Malaysia Shopping Mall Industry Survey, 2018

rom mid to end of 2018, PPK Malaysia conducted a survey Fincluding on mall operating expenses. This was the eighth Malaysia.The small They malls, account that is forCategory 61.1% Aof (less the total than NLA 500,000 in the sq industry. ft of NLA) industryamong survey its that members PPKM had to conducted gather the since latest 2002. industry These surveys figures form the majority or 84.9% of the total number of shopping malls in are important in assisting both asset owners and decision-makers to Average NLA per mall (sq ft) develop key benchmarks for optimal management of shopping malls. 600 570 1550355 The survey was conducted in collaboration with Stratos Consulting 400 Group Sdn Bhd, a market research company, using self-administered

685698 200 Nationalemail questionnaires. Property Information In addition Centre to the (NAPIC) data, Stratosand corporate also obtained annual information from its databases and official statistics such as from the 178452 72 10 19 Malaysia. 0 reports to estimate aggregate figures and value for retail space in A: < 500,000 b: 500,000 – 1 mil C: > 1 mil Not Available Category (sq ft) 1.0 SIZE OF THE SHOPPING MALL INDUSTRY IN MALAYSIA

% of Total Average NLA per The total number of shopping malls throughout the country Category (sq ft) Total NLA No. of malls Area mall (sq ft) approximates 671 centres with net lettable area (NLA) ranging A: < 500,000 sq ft 101,718,159 570 61.1 178,452 from a minimum of 50,000 sq ft to 2.2 million sq ft.

B: 500,000 – 1 49,370,276 72 29.6 685,698 In total, these malls provide approximately 166.6 million sq ft of mil sq ft NLA as of September 2018. C: > 1 mil sq ft 15,503,547 10 9.3 1,550,355

Not Available 19 SHOPPING MALL INDUSTRY OVERVIEW 2018 Total 166,591,982 671 100.0 248,274 Malaysia Year 2018 Total no. of shopping malls* 671 NLA (range) (sq ft) 50,000 – 2.2 mil 2.0 DISTRIBUTION OF SHOPPING MALLS IN MALAYSIA Total NLA (sq ft) 166.6 mil 2.1 Distribution by Number of Malls Total no. of shopping malls excluding hypermarket centres, 431 Central Region superstores, markets/bazaar centres 6.3% Northern Region Total NLA excluding hypermarket centres, superstore, 137 mil Southern Region markets/bazaar centres 12.8% East Malaysia East Coast 39.1% Source: Stratos Consulting Group Sdn Bhd Note *: Our definition of shopping malls include conventional enclosed malls, hypermarket centres, retail podiums, standalone supermarkets, street malls and wholesale malls that have at 20.7% least 50,000 sq ft. of NLA.

In PPK’s survey, the shopping malls can be grouped into the following 21.0% 3 categories: Category Description Net Lettable Area (NLA) Category A Small < 500,000 sq ft Central Region accounted for the largest number of shopping malls in Malaysia, numbering 263 or 39.1% of the total number of malls. Category B Medium 500,000 – 1 mil. sq ft It was followed by the Northern Region Category C Large – mega > 1 mil. sq ft 21.0% of the country’s total; Southern Region , which had 141 malls or or 20.7% of the country’s total; East Malaysia with 86 malls and with 139 malls 12.8% of the country’s total; and East Coast 6.3% of the country’s total. with 42 malls or

10 PPKNewsNetwork March 2019 Distribution by Number of Malls Distribution by NET LETTABLE AREA (NLA) Location Nos. % of Total Nos. Location NLA (sq ft) % of Total Nos. Central Region Kuala Lumpur 98 39.1 Central Region Kuala Lumpur 43,790,427 Selangor & 165 Selangor & Putrajaya 33,352,345 46.3 Total 263 Total 77,142,772

Location Nos. % of Total Nos. Location NLA (sq ft) % of Total Nos. Northern Region 37 21.0 Northern Region Kedah 5,876,162 Penang 47 Penang 14,759,325 53 Perak 9,873,782 18.5 Perlis 4 Perlis 366,550 Total 141 Total 30,875,819

Location Nos. % of Total Nos. Location NLA (sq ft) % of Total Nos. Southern Region Johor 85 Southern Region Johor 20,907,357 Melaka 26 Melaka 6,334,211 20.7 19.3 28 Negeri Sembilan 4,978,615 Total 139 Total 32,220,183

Location Nos. % of Total Nos. Location NLA (sq ft) % of Total Nos. East Malaysia Sabah 28 East Malaysia Sabah 6,549,198 Sarawak 58 12.8 Sarawak 11,328,918 10.7 Total 86 Total 17,878,116

Location Nos. % of Total Nos. Location NLA (sq ft) % of Total Nos.

East Coast Kelantan 15 East Coast Kelantan 2,369,078 16 Pahang 4,245,175 6.3 5.0 Terengganu 11 Terengganu 1,860,839 Total 42 Total 8,475,092

Malaysia Grand Total 671 Malaysia Grand Total 166,591,982 *

*As of September 2018.

3.0 SURVEY RESULTS IN BRIEF 2.2 Distribution by Net Lettable Area (NLA)

Central Region malls: 5.0% Northern Region Below are the main findings from the survey among participating 10.7% Southern Region Item Malaysia East Malaysia Average occupancy rate in 2018 (annual) 92%* East Coast 46.3% Average monthly gross rental rate (per sq ft of NLA) * RM7.87 18.5% Average monthly mall expenses (per sq ft of NLA) RM3.07 Average monthly service & promotional charge (per sq ft of NLA) RM2.45

19.3% Source: PPK Shopping Mall Industry Survey 2018 Note * : 1) Based on the sample of the survey where majority of respondents are established mall operators. (2) Average gross rental rate excluding luxury malls.

4.0 CONCLUDING REMARKS malls in Malaysia – making up almost half of the total mall space in Central Region accounted for 46.3% of the total NLA of all shopping Based on the above trends, Malaysia’ shopping mall industry offers more than 166.6 million square feet of NLA with an estimated the country. The Southern Region had the second largest distribution real estate value of RM130 billion. with 19.3% of the total NLA of all malls. In addition, the shopping industry annual sales turnover is close It was followed by the Northern Region, which accounted for 18.5% to RM120 billion. The industry also provides direct employment to of theall shopping total NLA malls of all inmalls. Malaysia. East Malaysia accounted for 10.7% of the approximately 56,600 people. total NLA while East Coast accounted for only 5.0% of the total NLA Source: Stratos Consulting Group Sdn Bhd

March 2019 PPKNewsNetwork 11 MEMBERSHIP 2018

CORPORATE MEMBERS INDIVIDUAL MEMBERS HONORARY MEMBERS Dato’ Ngeow Voon Yean Shopping Centre Abdul Aziz b Aman Lee Sze Ying Dato’ Joyce Yap, CMM 1MK Mall KB Mall Abd Rahim Hilmi b Zakariya Lee Shyh Chnan, Peter HC Chan, CMM 1Shamelin Shopping Mall KL Gateway Mall Abdul Razak Tuah b Othman, CMOM Lee Tan Tan Agnes Tan Mee Yoke Lee Yew Meng, Daric CMMLM ASSOCIATE MEMBERS 3 Damansara Mall Aida Azimah Mohamad Abas, CMMLM Lee Yih Eng Alam Sentral Plaza Kompleks Bukit Jambul Aminudin b Mohd Noah, CMOM Leng Lay Peng Ng Hean Yin Alor Star Mall Kompleks Metro Point Amos Chew Yee Onn, CMMLM Lew Wen Feng, CMMLM Aman Central Kompleks Mutiara Andrew Ashvin, CMM Liew Su Hiung, Michael ,CMOM Affiliate Members – Individual Amcorp Mall Kompleks Star Parade Andrew Jong Nyuk Nang Lim Hooi Fung, CMOM Faizal Rahim b Moidunny Amerin Mall Kompleks Tun Abdul Razak (KOMTAR) Ang Khoon Looi, Carol Lim Fei Yoon Gan Siew Chain Atria Shopping Gallery Kota Raya Complex Ang Kung San Lim Kee Han Kevin Chiu Zhenwei, CMM avenue K KSL City Mall JB Anthony Dylan anak Frankie Jurem Lim Kok Kheng Lee Chee Leong Bangsar Shopping Centre KSL Esplanade Mall Aw Ik Qian, CMMLM Lim Koon Hooi, Cynthia, CMMLM Lee Pei Ling Mall Parade Aziah bt Ahmad, CMMLM, CMOM Lim Lay Hoon Lim Chee How Berjaya Megamall KWC Fashion Mall Azura Eliana bt Roslee, CMMLM Lim Rong Jiang, CMMLM Lok Chin Lum Kuala Lumpur Kulim Central Beh Soo Ming Lim Shoo Wenn Ng Choo Yiew, Thomas Berjaya Waterfront Complex Langkawi Fair Shopping Mall Beh Chin Sien, CMMLM Lim Su Yi, CMMLM Ng Chung Yau Central i-City Shopping Centre Carmen Lee Suet Hoong, CMOM Lisbet Ling Kiang Hfoong, CMMLM Phan May Ling Central Market M3 Mall Carriek Chong Ka Loong, CMOM Loh Kwan Jou Tay Seow Liang, Victor, CMOM Central Square , Melaka Chan Chin Meim Loh Mun Wei, Ken CMMLM Tee Kok Guan Maju Junction Mall Chan Hong Kong, Peter Loh Wan Wein Timothy Liew Heng Kwun Centro Medan MARA Chan Jen Nee, Jenny, CMM Loo Ai Leen, CMMLM Timothy Sangawa Cheras LeisureMall Megamal Pinang Shopping Complex Chan Lai Moi Loo Hoey Theen Wong Paik Tho Citta Mall Melawati Mall Chan Pui Li Loong Jee Yung Woo May Foong City Mall Mesamall Chan Wai Lip, CMOM Lum Youk Lee Yasmin Mokhtar Cityone Megamall Mid Point Shopping Complex Chan Wai Yee Ma’amur Gadafy b Abdul Rashid Yew Poh Ling Damen Mall Chan Wei Ling, CMMLM Mabel Tan Mui Pow, CMMLM YY Lau Dataran Pahlawan Melaka Megamall Mid Valley Southkey Chan You Li Mah Liyun, CMMLM Datum Jelatik Mall Mitsui Outlet Park KLIA Chang Loo Wei Maheran bt Hamdani Dayabumi Mydin Mall Chang Yar Leng, CMMLM Marilyn Chuah Siu Ching, CMMLM Affiliate Members – CORPORATE DC Mall MyTown Shopping Centre Chee Ken Fah, Daniel, CMM Michael Poh Oon Howe 3D Printractor Sdn Bhd Outlet Mall New World Park Chee Kok Leong, Danny, CMMLM Michelle Chin Mee Ching BBCC Development Sdn Bhd Digital Mall Nexus Bangsar South Chen Lee Chun Mohamad Nazri b Mohd Mokhtar, CMOM Code Entertainment Sdn Bhd Dpulze Shopping Centre Nu Sentral Cheng Yew Ong Mohamad Amirudin b Abu, CMAM Fair Star Shopping Sdn Bhd e @ Curve One City Cheong Su Yen,Krystina, CMMLM Mohd Nizam b Abdul Rahman Festival City Sdn Bhd East Coast Mall Pandan Kapital Cherci Chan Huey Chyn, CMMLM Mohd Rafiz Azwan bin Hashim Golden Mayflower Sdn Bhd Eastern Mall Paradigm Mall Chew Fei Sean, CMMLM Mohd Shahril b Mohd Shariff IFCA MSC Bhd Ekocheras Mall Paradigm Mall Johor Bahru Chew Siew King, Candy Mok Choo Yum Kingsmen Sdn Bhd Emart Batu Kawa Paragon Point Shopping Centre Chew Yien Yien, Doreena, CMMLM Muhammad Akid b Ahmad ,CMMLM Musixmusix Sdn Bhd Empire Shopping Gallery Pasaraya Komuniti @ Mart Kempas Chia Wen Jun, CMMLM Muhamad Fahmi b Md Yatim Nearbuy South East Asia Sdn Bhd Encorp Strand Mall Chin Li May Ng Bee Fong, Samantha, CMOM, CMMLM OCK Telco Infra Sdn Bhd Endah Parade Paya Bunga Square (PB Square) Chin Wah Sheng, CMOM Ng Kuan Yee, Selina Potentiate Sdn Bhd Pearl Point Shopping Mall Chin Zhi Ging, CMMLM Nik Azlan Nik Aman Prominent Excel Sdn Bhd First World Plaza Pelangi Leisure Mall Chiu Jing Chun, Selwyn, CMOM Noor Salehah bt Wahid, CMMLM SL Group Design Sdn Bhd Galleria@Kotaraya Choo Kok Keong Nor Hayati bt Nawawi Suri, CMMLM, CMAM Stratos Consulting Group Sdn Bhd Gamuda Walk Perling Mall Choo Wan Da, Desmond Norlian bt Md Tahir The Hot Shoe Show & Company Sdn Bhd gateway@klia2 Pernama Kompleks Mutiara Armada Chong Min Fui, Vincent, CMM Norbaiyah bt Mohd Yusof The Lot Associates Sdn Bhd Premium Outlets Pertama Complex Chow Heng Wah, CMM Ong Eng Hin, CMM Visata Creative Sdn Bhd Giant Hypermarket Jalan Kebun Plaza Angsana Christine Ling Mei Hui Ong Hui Ling Giant Hypermarket Chu Chia Siong, CMOM Ooi Boon Shya, CMMLM , CMOM NETWORKING PARTNERS Giant Hypermarket Plaza Merdeka Chua E Fun, CMMLM Padma Prian @ Padman s/o Maniam Giant Hypermarket Plaza Metro Kajang Chua Eng Neo Patrick Jairaj a/l Temmutetu Asosiasi Pengelola Pusat Belanja Giant Hypermarket Bayan Baru Plaza Pelangi Chua Jenny Patrick So Kee Whuay Indonesia (APPBI) Giant Hypermarket Cheras Plaza Salak Park ‘SPARK’ Chuah Chong Koh, CMMLM Pearly Hue Pei Ni Association of Consulting Engineers Giant Hypermarket Kelombong Plaza Chuah Ying Huey, CMMLM Pearly Lim Meng Li, CMMLM (ACEM) Giant Hypermarket Kemuning Utama Plaza Tasek Chuang Chew Loon, Alvin, CMOM,CMAM Phang Sau Lian BBKLCC Tourism Association, Kuala Giant Hypermarket Klang Darren Chear Phoon Kin Kheong, CMM Lumpur Giant Hypermarket Klang Sentral Publika Shopping Gallery Dato Sri Dr. Vincent Tiew Soon Thung Rajashegaran a/l Ramakrishnan British Council of Shopping Centres Giant Hypermarket Puteri Harbour Retail David Lau Hing Luong, CMM Rashidan b Ismail, CMOM (BCSC) Giant Hypermarket Kota Padawan R&F Mall Johor Bahru Dayal a/l MK Prabhakaran Richard Chan Chee Keong, CMM Building Management Association of Giant Hypermarket Kuala Terengganu Riverwalk Village Dr. Alvin Lim Boon Yew Ronald Ling Ing Han, CMMLM Malaysia (BMAM) Giant Hypermarket Kuantan Eddie Ng Hing Loi Samantha Ooi Suii Liin Council of Asian Shopping Centers (CASC) Giant Hypermarket Muar Mall Edison Yeoh Weei Yih, CMMLM San Wei Hwa, Wivien Dewan Bandaraya Kuala Lumpur (DBKL) Giant Hypermarket Petra Jaya RCMC Sdn Bhd Elaine Ong Saw Lee Chuan Eastern Regional Organisation for Giant Hypermarket Plentong SACC Mall Elizabeth Chan Choo Im See Lung Yih Planning & Human Settlements (EAROPH), Giant Hypermarket Sarawak Plaza Emyriza bt Mohamed Set Hon Foong Malaysia Giant Hypermarket Senawang SB Mall Eric Tee Lai Keong Shahrol Azman b Abd Kahar, CMOM FIABCI Malaysia Chapter Giant Hypermarket Segamat Central Shopping Centre Eugene Khoo Shaifulddin A. Majid, CMM Fire Prevention Council Malaysia (FIPCOM) Giant Hypermarket Shah Alam Sejati Walk Esmei Eng Shih Mei, CMMLM Sharon Lee Suit Fong, CMMLM Hong Kong Trade Development Council Giant Hypermarket Semua House Eva Hew, CMMLM Siegfried Shaun Dela Pena, CMMLM Institute of Shopping Center Management Giant Hypermarket Tabuan Jaya Prima Evelyn Lo, CMM Sin Tiew Cheo, CMM Ltd (ISCM), Hong Kong Giant Hypermarket Taiping Eyu Chia Chee Sit Chee Koon, CMMLM, CMAM International Council of Shopping Centers Giant Hypermarket Tampoi Setia City Mall Fazrul Isham b Mohd, CMMLM Steve Lim Boon Hoe (ICSC) Giant Hypermarket Tawau Shaw Parade KL Fern Tan Feng Ching Soon Sheer Jin,CMOM Jabatan Bomba dan Penyelamat Malaysia Giant Hypermarket Foong Meng Khum, CMM Subramaniam Apparow, CMOM Japan Council of Shopping Centers (JCSC) Giant Mall Parade Gan Lip Lin Suhadi B Mohd Sukor, CMOM Korea Building Owners & Managers Giant Superstore Tunjung South City Plaza Goh Boon Ooi Tan Boon Chun, CMMLM Association (KBOMA) Giant Setapak Star Avenue Lifestyle Mall Goh Chong Wooi Tan Cheng Guan Malaysia Crime Prevention Foundation Giant Superstore Bandar Puteri Goh Kar Yan Tan Chia Whei, Esther, CMMLM (MCPF) Giant Superstore Gong Badak Retail Marina Hau Chee Seng Tan Chuan Kang Malaysia Retail Chain Association (MRCA) Giant Superstore Jerteh Hamish Chartres Tan Gar Peng, Kevin Malaysia Retailers Association (MRA) Giant Superstore Kampar Hee Yaw Hoong, Darren, CMMLM Tan Hui Swan, Farrer, CMM Malaysia Green Building Confederation Giant Superstore Kangar Sunshine Tower Heng Chin Ing, CMMLM Tan Joon Kai (MGBC) Giant Superstore Herbie Tan Kim Whatt Tan King Way Malaysian Association of Convention Giant Superstore Kuala Pilah Sunway Citrine Hub Hing Yi Xin Tan Ping Yi and Exhibition Organisers and Suppliers Giant Superstore Lukut Sunway Giza Mall Hirdawati Mohd Nasir, CMAM Tan Sri Dato Teo Chiang Kok (MACEOS) Giant Superstore Nilai Sunway Putra Mall Ho Wai Hoong, CMMLM Tan Sri Datuk Eddy Chen Lok Loi Malaysian Association of Hotel Owners Giant Superstore Prima Saujana (Kajang) Hoe Chee Seng Tan Sook Yuen, Charmaine, CMMLM (MAHO) Giant Superstore Sandakan Sunway Velocity How Siew Choo Tan Ting Sin, CMOM Malaysian Association of Hotels (MAH) Giant Superstore Sunway City Suria KLCC Hok Wai Khuin, CMMLM Tang Chee Weng Malaysian Association of Travel & Tour Glo Damansara Shopping Mall Ishraqi Shah b Abu Bakar, CMMLM, CMOM Tang You Qing, Eugenie Agents (MATTA) GM Klang Wholesale City Sutera Mall Jason Chin Teck Seng Tee Siew Lee Malaysian Franchise Association (MFA) Mall Taiping Mall Javed Irshad Sani Teh Siew Yan, CMAM Malaysian Tourism Federation (MTF) Great Eastern Mall Terminal Larkin Sentra Jeffrey Sia Teoh Ee Ling, CMMLM Mall China Green Heights Mall Terminal One Shopping Centre Jeffrey Soon Jun Yann, CMAM, CMMLM Teoh Eng Chiat, Andrew Middle East Council of Shopping Centers The Curve Joseph Teo Fang Yih, CMMLM Teoh Pauline (MECSC) The Gardens Mall Josephine Lim Kwee Yuen, CMAM Teoh Song Loon, CMMLM Nordic Council of Shopping Centers Harbour Mall Sandakan The Main Place Julia Chan Tian Keng Swee, CMOM (NCSC) Hartamas Shopping Centre The Mines Junairiah bt Afandi, CMAM Toh Kai Wei, Arthur, CMMLM Pertubuhan Akitek Malaysia (PAM) Imago, KK Times Square The Spring Jur Rahmi bt Jabir, CMMLM Tun Mohd Afindi b Yusof Property Council of Australia (PCA) Intermark Mall The Starling Katherine Tan Winnie Sam Min Wah, CMMLM Quality Restroom Association of Malaysia IOI City Mall The Summit Subang USJ Kay Hsi Ping Wong Chan Fai, Eric (QRAM) IOI Mall Bandar Putra Kulai The Waterfront @ Parkcity Kenny Chin Chong Huat, CMM Wong Kong San Real Estate & Housing Developers IOI Mall The Weld Kho Chung Hong, Charlie, CMM Wong Sook Voon, CMMLM Association, Singapore (REDAS) IPC Shopping Centre Tropicana Gardens Shopping Mall Kho Lay Har Wong Woei Ming, Michael, CMAM, CMOM Real Estate and Housing Developers Tun Razak Exchange Khor Siak Seng, Vincent Wong Yoke Ping Association (REHDA) Island Plaza Utropolis Koay Poay Shin, CMMLM Yakob Haron, CMOM Shopping Center Council of Australia ITCC Mall Shopping Mall Kok Huei Yuen, CMMLM Yap Weei Kee, CMMLM (SCCA) Vivacity Megamall, Kuan Chuin Seong, CMOM Yap Yin Yee Taiwan Council of Shopping Centers Jesselton Mall Wangsa Walk Mall Kuan Hoi Chean Yap Yoke Lan, Rachel (TCSC) Jetty Point Duty Free Complex Wetex Parade Shopping Centre Kung Suan Ai, CMMLM Yeap Chin Chong, CMM The Associated Chinese Chambers of Zenith Lifestyle Centre L Izwan b Abdullah, CMMLM Yeap Huey Ling, CMMLM Commerce and Industry of Malaysia Johor Bahru City Square Office Tower Lam Wai Yee Yeo Wei Teng, CMMLM (ACCCIM) Larry Tan Teck Lai Yeo Yee Yean, CMMLM The Institute of Engineers, Malaysia (IEM) Lau Chore Yee, John Yew Su San Tourism Malaysia LEGEND Lawrence Teh Cheng Poh Yeoh Keong Shyan Lee Bee Tieng, CMMLM Yong Lee Yung, CMAM Certified Mall Marketing & Leasing Manager (CMMLM) Lee Beng Beng, CMM Yong Yuet Lan, CMMLM Certified Mall Operations Manager (CMOM) Lee Chee Hoe Yuen Chew Yung Certified Mall Administration Manager (CMAM) Lee Chin Mun Zainab bt Abd Kadir Certified Mall Manager (CMM) Lee Mun Keong Zahayu Shima bt Ayub, CMMLM Lee Siew Yen, CMMLM Zulkahar b Khamis, CMOM

12 PPKNewsNetwork March 2019