Sustainabilityp Re ort 2008 Nissan: Enriching People’s Lives Nissan Sustainability Report001 2008 Introduction 001 Introduction CEO Statement 002 CSR Dialogue 005 Guided by its corporate vision of Enriching People’s Lives, Nissan Since fiscal 2006, the committee has analyzed the progress we Nissan’s Approach to CSR 011 aims to contribute to the development of society through its have made and considered future goals in the nine key areas by business activities worldwide. Important in this regard is the using a CSR scorecard. As we did in last year’s Sustainability Nissan’s CSR Management Way 012 alignment of two management objectives: sustained profitable Report, this year we include this scorecard below to report on our Our Nine Key Areas for CSR 024 growth for the company and the sustainable development of progress in fiscal 2007. By so doing, we hope to enhance the Nissan CSR Scorecard 027 society as a whole. Corporate social responsibility is a useful transparency of our efforts and incorporate the feedback we concept in bringing about such an alignment, and it can also help receive from society into our operations so that we may reinforce Stakeholder Engagement 2007 031 strengthen the trust we enjoy with our various stakeholders. them. (See page 27.) Performance and In fiscal 2005 Nissan formulated a CSR Policy and identified Out of consideration for the environment, the Sustainability Corporate Governance 032 nine key areas of focus. We also created a CSR Steering Report is no longer being published in print form; it can be Committee to manage progress from a companywide perspective. downloaded from our website as PDF files. Fiscal 2007 Financial Review and Nissan GT 2012 033 Corporate Governance 038 CORPORATE PROFILE Enhancing Value for Date of Establishment December 26, 1933 Vision Stakeholders 046 Consolidated Net Sales (Fiscal 2007) ¥10.8242 trillion Nissan: Enriching People’s Lives For Our Customers 047 Number of Employees (As of March 31, 2008) 224,784 Mission (consolidated; includes Dongfeng Motor Co., Ltd. [China]) Nissan provides unique and innovative automotive products and services that With Our Shareholders and Group Structure and Business Outline deliver superior measurable values to all stakeholders* in alliance with Investors 055 The Nissan Group consists of Nissan Motor Co., Ltd., subsidiaries, affiliates Renault. *Our stakeholders include customers, shareholders, employees, dealers and suppliers, as With Our Employees 058 and other associated companies. Its main business includes sales and production of vehicles, forklifts, marine products and related parts. The well as the communities where we work and operate. With Our Business Partners 068 Nissan Group also provides various services accompanying its main business, such as logistics and sales finance. With Society 074 Protecting the Environment 085 Improving Safety 117 Our Related Websites Corporate Information Product Information (by Country) Quality Initiatives Design Activities Our Views 129 http://www.nissan-global.com/EN/ http://www.nissan-global.com/EN/ http://www.nissan-global.com/EN/ http://www.nissan-global.com/EN/ COMPANY/ GLOBAL/ QUALITY/ DESIGN/ Environmental Activities Product Information (Japan) Safety Activities Company Information Library http://www.nissan-global.com/EN/ http://www.nissan.co.jp/ http://www.nissan-global.com/EN/ http://www.nissan-global.com/EN/ Performance Data 135 ENVIRONMENT/ SAFETY/ COMPANY/LIBRARY/ Citizenship Activities IR Information http://www.nissan-global.com/EN/ Latest Technologies Business and Other Risks 137 http://www.nissan-global.com/EN/IR/ CITIZENSHIP/ http://www.nissan-global.com/EN/ TECHNOLOGY/ Third-Party Evaluation 138 Nissan Sustainability Report002 2008 CEO Statement Introduction 001 CEO Statement CEO Statement 002 CSR Dialogue 005 For Nissan, the essence of sustainability is consistent, lasting Nissan’s Approach to CSR 011 progress. Simply stated, sustainability means that our actions today are designed to help assure the vitality of our company tomorrow. Nissan’s CSR Management Way 012 How can we make sure that the cars of today will be followed by Our Nine Key Areas for CSR 024 vehicles better suited for the customers of tomorrow? That the Nissan CSR Scorecard 027 environment in which we live will be at least as good as today, if not better, tomorrow? That quality will improve? That Nissan will remain Stakeholder Engagement 2007 031 profitable? Answers to these questions about sustainability are vital picture by mattphoto.co.uk Performance and to our progress in all these areas. Carlos Ghosn Corporate Governance 032 Our midterm business plans serve as key milestones on the road of progress. Over the years we have crafted plans to address issues Nissan faced in each phase President and Chief Executive Officer Fiscal 2007 Financial Review Nissan Motor Co., Ltd. and Nissan GT 2012 033 of its development as a company. A common thread among all our business plans is profitability. If a company cannot achieve profitability, it will have no resources to assure its future. A socially Corporate Governance 038 conscious but bankrupt company can offer no lasting value. Even so, the concept of Enhancing Value for sustainability cannot be reduced solely to profits. In addition to the value created by Nissan jobs, Stakeholders 046 products and innovations, our future is also linked to our corporate image, our corporate governance, our care for the environment and many other facets in the life of our company. For Our Customers 047 Our current business plan, Nissan GT 2012, makes this larger picture clear. With “G” for With Our Shareholders and growth and “T” for trust, our new plan defines Nissan’s road to growth and continued success as Investors 055 healthy sustainability in all aspects of our business. With Our Employees 058 Putting trust at the core of our business plan is intentional. We believe there is a positive link With Our Business Partners 068 between social and financial performance. The companies that perform the best over the long With Society 074 term are those that are able to establish a high level of trust among all their stakeholders. Trust Protecting the Environment 085 encompasses sustainability, loyalty, shareholder returns, and quality of products, services and management—many positive attributes are captured in that single, important word. Improving Safety 117 This sensitivity is shared among our employees, suppliers, dealers and business partners. Our Views 129 With our Alliance partner, Renault, we may express our commitments to sustainability in different ways because the cultures and histories of our companies differ, but the substance is the same. Pursuit of sustainability is easier in the Alliance. Because our two companies are working together Performance Data 135 on such projects as the electric car, we are able to bring them to the market in a much faster, more effective way. Exchanges between the Alliance partners promote sustainable business for us both. Business and Other Risks 137 Sustainability is very much a part of the operations of all our partners. There is no way to develop Third-Party Evaluation 138 a project like the electric car without our suppliers, of course, and our dealers will showcase to consumers what Nissan is doing for the environment. Because our partners are aware of what is Nissan Sustainability Report003 2008 going on in our company, we are able to influence each other and contribute to mutual progress. All our stakeholder relationships are built on transparency, which is essential for building trust. Every Introduction 001 company has its own issues. We have a responsibility to inform our stakeholders about challenges we CEO Statement 002 face and to explain what we are going to do about them. Transparency has to be consistent and active. CSR Dialogue 005 The challenges Nissan faces are in three main areas: safety, quality and the environment. Nissan’s Approach to CSR 011 Safety, first of all, is a shared responsibility. Human behavior is obviously a large part of the safety equation, and we are helping to educate drivers about improving their performance. Our Nissan’s CSR Management Way 012 responsibility is to develop and apply technologies that will help make tomorrow’s car even safer Our Nine Key Areas for CSR 024 than today’s. Supported by considerable investments, our engineering and research teams are Nissan CSR Scorecard 027 developing passive and active safety technologies as key priorities. A second area of challenge is quality. For Nissan, this means paying absolute attention to our Stakeholder Engagement 2007 031 customers, making sure that we help them get exactly what they want by meeting their expectations Performance and at a very high level. In fact, the first commitment of Nissan GT 2012 is quality leadership—certainly Corporate Governance 032 for our products, but also quality of our services, our brand, our management and our company overall. Quality is essential to the integrity of our brands and to maintaining our customers’ trust. Fiscal 2007 Financial Review and Nissan GT 2012 033 The third area of challenge relates to the environment. We recognize the changes that are taking place in our world and the demands for a cleaner planet. We aim to bring solutions. Through Nissan Corporate Governance 038 GT 2012, we are committed, along with Renault, to become a global leader in zero-emission vehicles. Enhancing Value for We will also carry out our environmental action plan, Nissan Green Program 2010, as we continue to Stakeholders 046 work on clean diesel vehicles, our original hybrid technology, fuel-cell vehicles and downsized gasoline engines. Our attention extends to the ecological impact of our plants and corporate offices; both our For Our Customers 047 Nissan Americas headquarters in Tennessee and our future global headquarters in Yokohama have With Our Shareholders and adhered to ambitious environmental guidelines. Our commitment to sustainability is comprehensive. Investors 055 With Our Employees 058 As influential as Nissan is as one of the world’s largest automakers, there is only so much we can do on our own.