Marianhill Inc. Long-Term Care and Community Services
Annual Report 2018-2019
Table of Contents 1. Our Mission, Vision and Values
2. Our Marianhill Legacy
3. Greetings from Catholic Health Sponsors of Ontario
4. Message from our Chief Executive Officer
5. Nursing Report
6. Nursing Report
7. Nursing Staff and Admissions
8. Financial Report
9. Quality Improvement and Risk Management Report
10. Environmental Services Report
11. Completed Capital Projects
12. Redevelopment Update
13. Dietary Report
14. Dietary Department Updates
15. Volunteers
16. Recreation
17. Restorative Care and Resident’s Council
18. Mission and Wellness Committees
19. Pastoral Care Report
20. Community Programs
21. Strategic Plan Summary 2019-2021
22. The Rest of Our Team
23. Marianhill Board or Directors
24. Marianhill Foundation
Marianhill Annual Report 2018‐2019
Mission Inspired by the healing ministry of Jesus Christ and the life of St. Marguerite d`Youville, Marianhill provides love and compassionate care in the Catholic tradi- tion to older adults within their homes, the community and Marianhill.
Vision Marianhill is a dynamic progressive pres- ence in the Ottawa Valley that supports seniors through a diversity of innovative services and programs
Hospitality Invites us to create an environment marked by open- ness, warmth and Excellence acceptance for all. Challenges us to be Spirituality innovative and accountable leaders in Calls us to nurture the care and services the body, mind and we provide. OUR soul of each other. VALUES
Dignity Integrity Requires us to honour Invites us to a life of the sacredness of life. honesty, respect and justice.
Page 1 Marianhill Annual Report 2018‐2019
Our Marianhill Legacy
Marianhill was founded in 1954 by the Grey Sisters of the Immaculate Conception. With the construction of a new General Hospital, the former hospital building was converted into a 100 bed Home for the Aged.
In 1981 the current facility was completed and in addition to the 100 bed Home for the Aged, the Sisters opened 31 licensed nursing home beds. As the years went by, Marianhill grew to include the current services for dementia respite care, hospice palliative care and Shalom for the retired Sisters.
In the late 1990’s the Catholic Health Sponsors of Ontario (CHSO) took on the role of ensuring the Sisters’ Legacy at Marianhill. The Board of Directors and Chief Executive Officer are approved by CHSO. The Board is comprised of volunteer members who have the responsibility of governing Marianhill.
Page 2 Marianhill Annual Report 2018‐2019
Message from Catholic Health Sponsors of Ontario:
Since its formation in 1998 as a Public Juridic Person mandated by the Holy See, Catholic Health Sponsors of Ontario (CHSO) has proudly accepted the responsibility entrusted to it seven Congregations of religious Sisters to extend the healing love of Jesus to people and communities across Ontario. At Marianhill and its surrounding community, CHSO is witness to the healing ministry at work that is inspired by the life of St Marguerite d’Youville and the Grey Sisters of the Immaculate Conception, health care pioneers who created a culture of excellence, compassion, respect and inclusion that is very relevant to today’s changing times. Looking forward, CHSO needs to leverage the strengths of all CHSO organizations so that, as a collective, we support each other in understanding and responding to community need, and to establish new services and ministries to respond to these needs. In doing this work, we depend on the active participation of the laity, which is the future of the Catholic Church. Ensuring the formation of the boards and leadership CHSO appoints at Catholic health organizations across Ontario is a top priority. CHSO is committed to supporting Marianhill and all of our organizations in their efforts at mission integration and to live the values of Catholic health care. This means supporting people and organizations to affirm their purpose, animate their identity, activate their mission, and express their Catholic identity. Identifying unmet needs and creating systems of support to care for the most vulnerable in our society is a fundamental role of Catholic health care. This requires organizations like Marianhill to be a prominent voice in local communities — advocating for the needs of those most vulnerable in society while working amidst the challenges and opportunities of a more integrated health care system. CHSO is proud of its long association with Marianhill, and the loving and compassionate care provided in our Catholic tradition.
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A Message from our Chief Executive Officer
What do a new website, approved redevelopment plans, pallia ve educa on to all staff, Grief and Bereavement Support Group and beavertails have in common? These are all things that were experienced at Marianhill this past year. Whenever we take a minute and look back to where we have been, it is astonishing in many ways at what has been accomplished in a short me. Marianhill con nues to live its Mission and provide “love and compassionate care” to those living within our walls and those needing support within the community.
Opera ons of the home were supported by the volunteer Board of Directors, generous dona ons, an ac ve Family Council and Resident Council, numerous volunteers and dedicated staff. The Ministry of Health and Long‐Term Care and Champlain LHIN provided oversight to ensure we were mee ng required standards and provided support for our programs and redevelopment. Providing support to people in our community became a new focus. The Social Worker and Pastoral Care Coordinator lead a new grief and bereavement support group format, and supported the Parkinson’s Group. The Nurse Prac oner helped us as we transi oned and welcomed a new Medical Director. She also took a leadership role in educa ng staff in pallia ve care and has supported the PSW’s, RPN’s and RN’s in pu ng into prac ce this educa on. Tele‐pallia ve care to those s ll in their own homes was tested with the Champlain LHIN and Tele‐health Ontario.
The plan for the “redeveloped” Marianhill with 160 long‐term care beds (50% subsidized rooms) has been approved and the work to develop drawings, system reviews and cost‐analysis has begun. This project will expand over 3 years as a phased construc on and renova on process unfolds. Person‐centred care is defined as giving and showing people dignity, respect, compassion, offering coordinated care, support and treatment, offering personalized care, support and treatment and being enabling, that is helping people do what they are able to do. This philosophy has developed within the Mission and Values of Marianhill. These principles involve not only the resident and family, but also include the Nurse Prac oner/Physician, Unit Managers, Registered Nurses, PSW’s, housekeepers; everyone who is involved in coordinated personal care. This philosophy with everyone working together helped to give Marianhill an overall Quality of Services result in the Resident Sa sfac on Survey of 90.7%. This Annual Report will give you a glimpse of the work that has been done this past year, it is not ex‐ haus ve but is representa ve of the dedica on and commitment of the staff and volunteers at Marianhill to the vision of St. Marguerite d’Youville. Linda M. Tracey “To care for those who once cared for us is one of the highest honors”. The Fresh Quotes Chief Executive Officer
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Nursing Report
Marianhill’s value of excellence remains at the forefront of our nursing department by recruiting the best of professionals to join our team.
In July 2018, Dr. Bruce Strader was appointed as Medical Director of Marianhill. After graduating from the Facility of Medicine at McGill University in 1971, he opened up his own family practice in Renfrew as a General Practitioner in 1972, and served as medical staff at Renfrew Victoria Hospital. Dr. Strader extended his service to the community 2013, by providing care in the local long term care home, Bonnechere Manor and Renfrew Hospice. Dr. Strader served the community of Renfrew and surrounding area until his retirement in 2018.
Education and Staffing
In October 2018, Christine Rossi Unit Manager completed her Bachelor of Science in nursing via correspondence from Athabasca University in Alberta. Immediately following this, she then further expanded her professional knowledge of Long Term Care and enhanced her leadership capabilities by completing and graduating from the Long Term Care Administrator Program through AdvantAge Ontario.
New Unit Manager Ashley Martin joined our team in August 2018 and has since completed her skin and wound care training.
Marianhill partnered with Algonquin College of Applied Arts and Technology Advanced and held the Advanced Foot Care Course (level 1 & 2) in fall of 2018. Thirteen registered staff was able to participate and successfully complete this program.
An additional 3 Personal Support Workers (PSWs) were able to attend and participate in the Behavioral Supports Ontario (BSO) Education. BSO was created to enhance health care services for older adults with complex and responsive behaviours associated with dementia, mental health conditions while also enhancing family caregiver support. Currently Marianhill has 2 RPN BSO leads, with 12 additional BSO trained PSW’s that work together to support Residents, care givers and staff within a person centered care philosophy to care for residents with and at risk of developing responsive behaviours.
Diane Tennant Director of Care
Page 5 Marianhill Annual Report 2018‐2019
Staffing and Education Continued
2 Registered staff attended the Pallium Canada’s Learning Essentials Approaches in Palliative Care (LEAP) in Long Term Care. This 2 day course educates health care professionals about palliative care and ensures that residents that require palliative care receive it early, effectively and compassionately.
3 Registered staff attended the 16 hour P.I.E.C.E.S Learning and Development Program. This program is for health care providers that have a clinical responsibility and accountability for assessing and care planning for long term care residents with Alzheimer Disease and other related dementias. This program enhances our Person Centered Care philosophy and improves coordination of care, quality of life while optimizing system resources.
Jean Benton—Nurse Practitioner In September 1999 Jean obtained her Nurse Practitioner (NP) certificate from the University Of Ottawa School Of Nursing. For the next 23 years she worked for the County of Renfrew Municipal Homes (Miramichi Lodge and Bonnechere Manor) as part of the Ministry of Health and Long-Term Care pilot project for implementing NPs in Long-Term Care. Upon Jeans retirement from the County, she was employed by Marianhill covering a Nurse Practitioner maternity leave and in the fall of 2018 accepted the position of full-time Nurse Practitioner position at Marianhill. Jean served as both President and Vice President of the Ontario Gerontological Association and set the provincial standards for providing care to our elderly population in Ontario, and thus contributing to the National standards for Canada. She was a key leader in providing education about the standards, and was lead in developing the NP exam for nurses.
Jean as well served as a lead collaborator in the development of the Continence and Bowel care best practice guidelines through the Registered Nurses Association of Ontario. She has provided her expertise as the Long-Term Care representative for the Champlain LHIN End-of-Life Network as well as the Renfrew County Network which focuses on providing community focused palliative care. Jean has also created and taught workshops for registered nursing staff and personal support workers who provide the direct care to residents of Long-Term Care, as well as an online continuing education program through the University of Ottawa. Marianhill is very fortunate to be benefiting from Jean’s vast knowledge and commitment to continuing education.
In house Palliative Education has been held and to date 84% of registered staff, 30% Personal Support Workers and 62% of non-nursing staff (eg. Dietary, laundry, maintenance/janitorial etc.) have attended and benefited from these sessions. These sessions covered topics related to differentiating between palliative care, hospice care and end of life ( EOL) as well as early identifica- tion and symptom management.
Diane Tennant Director of Care
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Nursing Staff Numbers
4 part time RN’s and 1 relief
16 full time RPNs, 16 part time and 10 relief
45 full time PSW’s, 40 part time and 1 relief
Admission Sta s cs for 2018
LTC CCC 57 admissions 64 admissions 17 Respite 36 Palliative/Hospice
Diane Tennant Director of Care
Page 7 Marianhill Annual Report 2018‐2019
2018 Financial Report
Susan Foran Director of Finance
Revenue by Source 2018- 2019 1% Total Operating LongRevenue Term Care Funding $17.9 Million 15% Resident & Client 1% 12% Fees 40% Complex Continuing Care 31% Funding Community Programs Funding
Expenses by Category 2018- 4% 2019 5% Total Operating Expenses $17.1 Million 5% Salaries & 5% Benefits Building and Rent Equipment & 81% Supplies
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Quality and Risk Management Report
Health Quality Ontario, chooses explicit indicators for the long term care sector and specifies these as priority or additional. Marianhill publicly reports all of the priority indicators, when there are improvements that can be made. Marianhill also chooses from the additional indicators when they are applicable to resident safety and/or well-being at Marianhill. For 2018 the indicators Marianhill reported are: Number of Emergency Department visits for a modified list of ambulatory care sensitive conditions per 100 long-term care residents. Percentage of residents who developed a stage 2 to 4 pressure ulcer or had a pressure ulcer that got worse since their previous resident assessment. Percentage of residents who responded positively to the statement: "I can express my opinion without fear of consequences". Percentage of residents who responded positively to the question: "Would you recommend this nursing home to others?"
Internally as part of its organizational goals Marianhill reported the following indicators through the Board Quality and Risk Management Committee: Percentage of residents who were given antipsychotic medication without a diagnosis of psychosis. Overall infection rate. Overall falls rate. Overall restraint use. Annual hand hygiene rate.
Highlights of Quality Planning Initiatives Monitoring resident/client and family satisfaction. Staff engagement. Reviewing program and service delivery, reflecting on the Mission and Values of Marianhill and the strategic initiatives. Highlights of Risk Management Strategies and Initiatives Preventing the spread of germs, including outbreak management. Reducing falls and minimizing injury from a fall, including establishing a fall’s prevention task force and continued dedicated RPN hours to support care planning for residents who are at risk of or had a fall. Behavioural support program continues with committed PSW roles to become involved when responsive behaviours occur and dedicated RPN roles to evaluate and review responsive behaviours of residents and provide assistance with care planning and medication reviews.
Susan Blakeney Quality Improvement and Risk
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Environmental Services Report
2018/2019 has been a very busy and successful first year for me as the Senior Manager of Environmental Services. With this role I have a total of 57 Full and Part Time staff in the various departments of Maintenance, Housekeeping, Laundry, Janitorial and Dietary including: 15 Housekeeping Staff 7 Full Time Housekeeping Aides 8 Part Time Housekeeping Aides
With this role I have a total of 57 Full and Part Time staff in the various departments of Maintenance, Housekeeping, Laundry, Janitorial and Dietary including: 15 Housekeeping Staff 7 Full Time Housekeeping Aides 8 Part Time Housekeeping Aides 28 Dietary Staff 1 Manager of Nutrition Services 2 Full Time Cooks 2 Part Time Cooks 7 Full Time Dietary Aides 16 Part Time Dietary Aides 4 Maintenance Staff 1 Full Time Maintenance Person 3 Part Time Assistant Maintenance Persons 4 Janitorial Staff 2 Full Time Janitors 2 Part Time Janitors 6 Laundry Staff 2 Full Time Laundry Aides 4 Part Time Laundry Aides
The Environmental Services departments of Maintenance, Housekeeping, Laundry, Janitorial and Dietary continue to provide the best Quality of Care to the residents of Marianhill and are looking forward to what this new year will bring us. Krista St. Cyr Manager of Environmental Services
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Capital Project Completions
Home Area Project Marianhill Dementia Sarnafil PVC Roof Replacement Respite unit Gerflor flooring installed
Expansion of Security Camera System
A wing Gerflor flooring replacement in chapel New railings installed on large gazebo Expansion of Security Camera System
B wing Dining Room Servery Renovated and Replacement Ice Machine pur- chased Security Camera System installed
D wing Security Camera System Installed Replacement Conveyor Toaster purchased for Dining Room
E wing Door Security Expansion Expansion of Security Camera System
Kitchen Door Security Expansion Adjustable Tables purchased for various dining rooms 2 Rationale Ovens purchased
Shalom Insulation upgrade Dining Room Servery renovated Security Cameras Installed
Second Floor Roof Repair Security Cameras Installed
Basement New flooring installed in recreation office Training Room Renovated Security Cameras Installed
Maintenance Boiler Room Upgrades to all boiler rooms including a new boiler and two expansion tanks Security Cameras Installed on Third Floor and Roof Tops Domestic Cold-Water Booster System Pump Replacement (worked with Ottawa River Power and Grundfos Service and Solutions for energy sav- ings opportunities while reducing our carbon footprint, which contributes greatly towards reducing our overall building’s carbon emission)
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Marianhill Redevelopment Plans
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Dietary Report
Staffing Dietary Staff of 27 including: 4 Cooks which includes 2 full time and 2 part time 23 Dietary Aides which includes 7 full time and 16 part time 1 Registered Dietitian, Lisa McCann, who is full time 1 Manager of Nutrition Services, Melanie Jones and. Manager of Environmental Services, Krista St-Cyr who oversees the dietary Department.
Food 227,020 resident and client meals were served in 2018 - 2019 not including special functions and activities Deliveries Brum’s Dairy delivers Mondays and Thursdays. Canada Bread delivers bakery products Mondays, Tuesdays, Thursdays and Fridays. Bunsmaster delivers bakery products as requested. Sysco delivers frozen, canned food, paper products and chemicals on Mondays. Cardinal’s Fruit and Vegetables deliver fresh fruit and vegetables twice weekly and Imperial Coffee delivers coffee and green tea every second Friday. Minor revisions to both the Winter/Spring & Summer/Fall Menus were made based on input from the Food Committee. The residents were able to incorporate some of their favorite meals such as Pizza, Sloppy Joes, Baked Beans, Meatloaf, Chinese Dinner, Red Salmon Sandwiches, Tacos and Cold Meat and Fruit Salad Plates. Favorite desserts continue to be Ice Cream, Pies and Homemade Cakes and Puddings. The menu was then approved by our Registered Dietitian .
Resident’s choice meals are picked monthly by the Food Committee for all three meals and have included Baked Beans, Salisbury Steak, Spaghetti and Meat sauce and BBQ Hot Dogs and Hamburgers in the summer time. Poached Eggs, Scrambled eggs and Bacon continue to be popular breakfast choices. We continue to taste-test various food items and desserts at our monthly meetings. In the summertime residents also enjoy preparing and eating local fresh fruits and vegetables such as local corn on the cob, green & yellow beans & strawberries. Beverage vending machines are available for staff, residents and families to purchase both hot and cold beverages.
The Resident’s and Family Christmas Dinners were held on Monday, December 17th and Tuesday, December 18th, 2018 and 119 residents and family members were served over both nights. This year the dinner was catered by Ullrich’s Catering.
Melanie Jones Coordinator of Nutrition Services
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Menustream & Synergy Software We have been training and using the Menustream software consistently throughout the building. All dining rooms (except Dementia Respite) have an electronic Menuboards which display the Daily and Weekly Menus and can be updated remotely using the Synergy on Demand software. Residents, Families and Staff have had nothing but positive comments with regards to these menuboards and they can often be looking at the screens and discussing what is on the menu. Resident specific tableside orders are being taken using iPads and orders are being sent to a screen in each servery area where the dietary aides are able to make up plates. Dietary Aides also have the ability the record food temperatures on these screens using the Meal Delivery Worksheet reports instead of on paper. The cooks also use these screens to access production numbers and recipes based on the current number of residents and special diets within the building. SensorPush Temperature Monitoring Each refrigeration (fridge & freezer) unit within the Dietary Department is being monitored by Bluetooth sensors which link directly to each tablet (kitchen & serveries) as well to the Managers iPhone. This system allows the manager to be aware of the fridge and freezer temperatures at any time and allows reports to be uploaded and saved for the Public Health Inspector to refer to during quarterly inspections. Equipment Purchased and/or Leased Conveyor Toaster (D-Wing Dining Room) Ice Machine replacement (B-Wing Dining Room) Microwaves (Coffee shop) 8 Adjustable Tables – in use in each dining room and allows residents to eat at different heights 2 - Rational Ovens (Kitchen) which are Combination Ovens (Steam & Convection), self cooking systems and fully programmable. Servery Renovation in B-wing – re-facing of all cupboard doors, replacement of back countertop Servery Renovation in Shalom – re-facing of all cupboard doors and replacement of countertops Dish machines were leased for the all of the dining rooms.
The Renfrew County and District Health Unit continues to give good reports stating a very well maintained facility.
Melanie Jones Manager of Nutrition Services
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Volunteers and Recreation Report Volunteers For the 2018/19 year, Marianhill’s volunteer department is fortunate to have 100 volunteers that have combined a total of 7483 hours. We had a total number of 36 College placements completed at Marianhill from Algonquin and Canadore and Willis College. These programs included Personal Support Worker, Registered Practical Nurse, BSCN students, and recreation therapy students. We also had 4 local high school students from Fellowes and Bishop Smith students the first semester from September – January. The students were on the different units assisting our PSW staff doing duties such as making beds, assisting in the dining room, and passing out ice water. This opportunity allows the students to gain experience and knowledge in pursuing a career in nursing.
Algonquin College offered a free Preceptor Education Workshop that four of our PSW staff participated in. It allowed the staff the opportunity to learn about the role of the Preceptor including how to provide effective ongoing feedback, manage conflict as well as facilitate the formal evaluation process. This was a valuable experience as it gave our staff the confidence and knowledge to be able to help train students are finishing their course. We celebrated 2 volunteers Ina Bromley (pastoral care volunteer) and Peter Boczar (entertainer) who received their five year service awards. The Valley Voices received a 15 year award for their monthly entertainment. Helen McGuire received her 20 year award with her volunteer service in the adult day program. Dan Boucher and Sharon Delaurier received a 25 year award for their volunteer work at Delta Bingo and Gaming. We are very grateful for all of our volunteers for their valued time and efforts. We celebrated by having a volunteer luncheon at the Best Western.
Wendy Biernaskie Manager of Recreation and Volunteers
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Recrea on We were happy to include Concerts for Care on a quarterly basis to the residents. During the 45-minute concert, the professional musicians share music, stories, and compassion with their audiences, bringing joy and stimulation to our seniors who can no longer get to a concert venue. Programs usually feature from one to four performers offering a wide range of genres including Western classical music, light music, jazz, world music and spoken word.
We were fortunate to receive BSO funding to purchase new robotic companion dogs. Thanks to built-in technology, these dogs react to the sound of your voice and respond to your touch much like the puppies we know and love. The two way interaction helps create a personally rich experience that can brings fun, joy, and friendship to our residents. It also barks, has a heartbeat and has a variety of puppy sounds.
We continue to hold special events such as our Spa days, monthly birthday parties, musical entertainment, Tim Horton’s socials, Knights of Columbus Bingos, and also hold events such as a bridal fashion show, volleyball, curling and cocktails. Residents and staff enjoyed another visit from the Beavertails truck (where staff and residents were able to enjoy a treat), a chip truck with French fries, sno cones and cotton candy. The Petting Zoo made its return and filled our back yard with a wide variety of animals – Muscovie ducks, Polish and Frizzle chickens, sheep, and goats. We continue with our many outings and residents have been able to enjoy high tea at Grey Gables, a coffee and donut at Tim Horton's, lunch at McDonalds and Harvey’s, weekly summer trips to the marina, lunch and shopping at the East End Mall, Christmas tour of lights, ice cream at Brum’s Dairy and Dairy Queen, the Step dancing and Fiddling Competition, the Victorian Tea at the Champlain Trail Museum and many more.
April 1, 2018‐March 31, 2019 ‐ # of ac vi es offered was 39879.
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Restorative Care
As of March 31, we have a total of 32 residents on a restorative care program. The continuity and reassessments of our residents ensures that each resident is able to maintain or improve functional and cognitive capacities in all aspects of daily living. Some programs include bed mobility, communication, range of motion, dressing and grooming, walking, eating and swallowing, and transfer training. 11 residents have been discharged over the past year from their individual restorative program as they were able to meet their goals.
Resident’s Council We continue to have a very active resident’s council. Resident’s meet on a monthly basis and meetings are geared towards maximizing resident engagement and discussion. Resident’s con- tinue to provide input into the life of Marianhill with their suggestions. They re-introduced the Res- ident’s Council 50/50 draw and these draws are held monthly for one lucky resident. The Resident’s Council Food Committee is a subcommittee that is separate from their regular meeting - giving them an opportunity to discuss only the food portion. They continue to taste test and give their opinion about food being served such as squares, chocolate cake, butter tarts, and many more.
Wendy Biernaskie Manager of Recreation and Volunteers
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Mission Committee and Wellness Committee
Mission Committee The mission commi ee con nues to spread the word and provide ac vi es to support our Mission throughout Marianhill. We held a successful Mission Week in May – we held 2 luncheons, a re rement breakfast, hosted a coffee bar, had cupcakes, bingo games, “Lunch with Linda”, and a candy bar. We con nue to hold our quarterly ethics huddles where staff can discuss a par cular ethics dilemma. The me allo ed is 10 minutes so that it gives exposure to possible issues that may arise and allows the staff to discuss together. The Mission Commi ee had their 11th anniversary of the St. Marguerite Awards that is awarded to staff members that represents one of the values. The award winners were: Spirituality: Lisa Bimm Integrity: Dorothy Sco Dignity: Molly deRuiter Hospitality: Barb Marquardt Excellence: Danielle O’Grady.
Wellness Committee The wellness committee continues to encourage staff to live their best life possible. We continue to provide information to staff on our wellness board located in the coffee shop. Snacks are provided to the staff such as cinnamon hearts, veggies, and oatmeal. Events have been organized for staff such as a spaghetti sauce competition, and the angel tree for the Children’s Aid Society at Christmas. Thanks to the staff of Marianhill for being one of the top businesses that provides presents to children in need! As part of our Employee and Family Assistance Program – Marianhill was happy to be able to provide a Wellness Launch for the staff via the Lifeworks App. This includes:
a recognition program where staff are encouraged to use for their fellow co-workers, a “Perks” section to all staff to purchase items at a discounted rate or a cash back option General support and resources for any life situations.
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Pastoral Care Report
Upon entering the doors of their new home, a resident receives a visit from
Pastoral Care and the newly developed spiritual assessment form Is complet-
ed. A Care Plan is developed and information shared with the team.
The Pastoral Care Department oversees religious and spiritual activities such
as communion, rosary in the Chapel , Sacrament of the Sick, the morning
prayer , Memorial Services, Mass and Protestant Services, Christmas and
Easter Celebrations, Remembrance Day Services and Ecumenical celebra-
tions.
The Pastoral Care team consisted of Lianne Stevens, Mary Buckley and Rev. Fr. Ken O’Brien. We are also
supported by many volunteers.
New this year, has been a greater involvement by Pastoral Care in our palliative hospice unit, providing
palliative education to volunteers and supporting family members in a Grief and Bereavement Support group,
and assistance with the Parkinson Support Group.
I would also be remiss if I did not mention our dedicated volunteers who set up for mass, assist in giving
communion and doing pastoral care visitation. I am fortunate to have volunteers who assist with mass and
bringing residents to and from rooms.
Devotion materials and faith based literature and resources are always available in the Pastoral Care office.
It is with regret that I will be leaving Pastoral Care at Marianhill. I know I will miss the residents and the management team I had the privilege to work with. I will not be far away and special thanks to the CEO, Linda Tracey.
Things do not change in Pastoral care and yet we are constantly changing. Saint Marguerite d’Youville would be proud.
Lianne Stevens Pastoral Care Coordinator
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Community Programs Report
The goal of the Marianhill Community Programs is to support people to live in their own home as long as possible. In order to reach that goal we did the following last year:
67 seniors and adults with disabilities got assistance with their bath or shower in their homes.
176 clients got assistance with light housekeeping, meals and laundry.
57 clients living at Fairfield’s in Eganville and Riverview Apartments in Petawawa had staff in their building to assist them with personal care and homemaking.
159 caregivers in Renfrew County had a break, while a Marianhill staff member was in their home looking after their family.
106 clients came to Adult Day Program, where they enjoyed a variety of activities, while their caregivers had a break from their responsibilities.
80 people living with dementia spend time in a secure and comfortable environment in the McCluskey Dementia Respite Unit, while their caregivers got some much needed rest.
59 people living with Parkinson’s Disease and their caregivers had an opportunity to get together once a month to learn more about the disease and to share experiences.
704 people in total were able to stay at home longer, because of the support provided by the staff working in the Marianhill Community programs.
Joanna Chisnell Community Services Manager
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The Rest of Our Team Chris ne Rossi—Unit Manager Meaghan McMillan—Unit Manager Ashley Mar n—Unit Manager Shelley Burchart—Unit Manager Lisa McCann—Die cian Lindsey Robert—Coordinator of Social Care Services Sr. Mary Buckley—Coordinator of Pastoral Care Shawna Briand—Coordinator of Community Services Allecia Wise—Coordinator of Assisted Living
Paula Malboeuf—Community Services Nursing Coordinator
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Marianhill Board of Directors
Front from left to right: Shelley Burchart (Chair) Donna Provost (CHSO Designate) Lynn Miller (Vice Chair) Stacey McDonald
Back from left to right: Norma Valiquette, Judy Zilney, Father Kenneth O’Brien, Linda Tracey (CEO) Elizabeth Miron
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Marianhill Foundation Glenn Casey (Chair) Dean Sauriol (Vice Chair) Tom Egan Monika Harrington Marianhill would like to thank all it’s Lorna Lapointe
Gene Murphy donors for their generous contributions.. Chris Neville Norma Valiquette Linda Tracey Susan Foran
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