City of Orillia a G E N

CITY OF ORILLIA Regular Council Meeting Monday, January 20, 2014 - 7:00 p.m. Council Chamber, Orillia City Centre

A G E N D A

Infrared hearing aids are available in the Council Chamber courtesy of the Orillia Quota Club. They are located on the east wall at the back of the Chamber. Page

Call to Order

O Canada

Moment of Silence

Approval of Agenda

Disclosure of Interest

Presentation

1. Mayor Orsi will present a certificate to Ms. Denise Collins for her act of bravery in evacuating nine elderly people from the Muskoka Heights Retirement Residence as it burned on January 19, 2009. Ms. Collins received the Governor General‟s Medal of Bravery at a December 5th ceremony at Rideau Hall in Ottawa by Governor General David Johnston. Ms. Collins was also awarded an Ontario Provincial Police Commissioner‟s Commendation in November 2009.

Deputations

13 - 31 1. Frieda Baldwin, Project Manager, Simcoe County Trails will be present to discuss the placement of permanent signage on the existing trails throughout the City of Orillia regarding a proposed pilgrimage route. File: C12-ATT

Minutes

- December 9, 2013 Regular Council - December 12, 2013 Public Meeting re Comprehensive Zoning By-law - December 16, 2013 Special Council re Budget

Correspondence - Nil

Page 1 of 161 Page

Reports

33 1. Report Number 2014-1 of Budget Committee.

1. THAT the report dated December 18, 2013 from the Chief Administrative Office regarding the Major Capital Facilities Plan Working Session Overview, be received as information.

35 - 38 2. Report Number 2014-1 of Council Committee.

1. THAT the confidential report dated January 7, 2014 from the Chief Financial Officer regarding an investment opportunity, be received as information.

2. THAT the Orillia Power Corporation or its subsidiaries be allowed to incur an additional 23 million dollars of capital expenditures above 30% of the consolidated net book value (shareholder's equity) of the Corporation, as reflected in the Corporation's most recent audited consolidated financial statements to acquire or construct new generation in 2014 or the first half of 2015 and the Corporation and/or its subsidiaries be authorized to enter into financing arrangements to fund such capital expenditures with financing parties and to grant security on the assets of the Corporation and/or its subsidiaries which ranks in priority to security held by the City;

AND THAT the Mayor and City Clerk be authorized to sign all documents on behalf of the City required in connection with such financing arrangements and granting of security.

• Nick Colucci, to the Active Transportation and Trails Advisory Committee • Jefferson Robbins, to the Active Transportation and Trails Advisory Committee • Hazel O‟Brien, to the Orillia Youth Opportunities Committee • David Kindy, to the Recreation Advisory Committee • Marco Campana, to the Waste Management Advisory Committee • Ed Baker, as a vendor representative, to the Farmers‟ Market Management Committee

4. THAT as recommended in the confidential report dated January 6, 2014 from the Boards and Committees Selection Panel regarding Committee appointments, Council appoint the following member for a term to expire November 30, 2015:

• Kathy Webb, as a vendor representative, to the Farmers‟ Market Management Committee

Page 2 of 161 Page

5. THAT as recommended in the report dated December 19, 2013 from the Waste Management Advisory Committee, the name of the Waste Management Advisory Committee be amended to “Waste and Environmental Management Advisory Committee (WEMAC)”;

AND THAT Chapter 120 of the City of Orillia Municipal Code be amended accordingly.

6. THAT the report dated December 6, 2013 from the Waste Management Advisory Committee regarding the Zero Waste Conference, be received as information;

AND THAT Council endorse the Zero Waste Conference project.

AND THAT an annual interest rate of 2.5% be applied to the outstanding fees;

AND THAT the existing late payment agreement, requiring payment of the fees by February 1, 2014, remain in force until the revised agreement is signed;

AND THAT the Mayor and Clerk be authorized to execute the agreement.

8. THAT as recommended in the report dated January 7, 2014 from the Clerk's Department, the Rotary Club of Orillia be exempt from the following clause set out in City of Orillia Policy Number 1.6.1.6 - Authorization to use Council Chamber and City Centre Meeting Rooms:

"THAT external rentals of these facilities are not permitted for functions of a fund-raising or paid attendance nature"

for the purpose of taping charitable media bingo events only, for a trial period ending September 1, 2014;

AND THAT City of Orillia Policy Number 1.6.1.6 be amended by deleting all references to the Fisher Boardroom.

9. THAT as recommended in the report dated January 6, 2014 from the Clerk's Department, Chapter 284 of the Municipal Code - Dog Licensing - Regulation be amended to include the following provisions:

“Any person who owns, controls, possesses, boards or harbours more than

Page 3 of 161 Page

two dogs per dwelling unit upon establishing residency on any property within the City may apply in writing to the Manager of Legislative Services for an exemption to Section 284.2.1.”

“The Manager of Legislative Services may authorize an exemption to Section 284.2.1 subject to such terms and conditions as are necessary to give effect to this Chapter, provided that no more than two dogs are exempted.”

“If the Manager of Legislative Services denies the exemption, the applicant may appeal the decision to the Deputy CAO/Clerk. The Manager of Legislative Services shall notify the applicant in writing of his/her decision and inform the applicant of his/her right of appeal within fourteen days of receipt of notification.”

“Upon receipt of an appeal, the Deputy CAO/Clerk may authorize an exemption to Section 284.2.1 subject to such terms and conditions as are necessary to give effect to this Chapter. The Deputy CAO/Clerk shall notify the applicant in writing of his/her decision and that decision will be final and no further right of appeal will be granted.”;

AND THAT Chapter 284 be amended to include the following definitions: “Deputy CAO/Clerk” means the Deputy Chief Administrative Officer/Clerk for the City of Orillia or his or her designate.

“Manager of Legislative Services” means the Manager of Legislative Services for the City of Orillia or his or her designate;

AND THAT Chapter 251 of the Municipal Code - Delegated Authority - be amended to delegate to the Manager of Legislative Services and the Deputy CAO/Clerk the authority to grant an exemption to Section 284.2.1 of Chapter 284 of the Municipal Code.

AND THAT the Canadian Council Primary Liability deductible be increased to $25,000;

AND THAT the Mayor and Clerk be authorized to execute the agreement.

THAT Report Number 2014-1 of Council Committee, now before Council, be adopted.

Motions

Enquiry Motions

Page 4 of 161 Page

1. THAT the Recreation Advisory Committee (or staff) be directed to prepare a report with respect to the following:

Investigation with the Simcoe County District School Board regarding the potential for community use of the gymnasium space at the Orillia District Collegiate Vocational Institute (West Street) post the opening of the new OD/Park High School in the fall of 2015, and the potential for community use of the gymnasium space at the new OD/Park amalgamated location (Park Street) once operational.

2. THAT staff be directed to prepare a report with respect to the following:

That the Parks, Recreation and Culture Department staff be directed to ask the Orillia Performing Arts Forum (OPAF) for an analysis of the impact the reduced rental rate had on their organization for the two fall performances held at the Orillia Opera House.

3. THAT staff be directed to prepare a report with respect to the following:

The possibility of amending Policy 2.9.1.1 - Guidelines and Procedures for Traffic Calming to include a provision that locations may be revisited for traffic calming projects.

4. THAT staff be directed to prepare a report with respect to the following:

A review of City Boards and Committees who hire and manage employees (City of Orillia Police Services Board, Orillia Public Library Board, Downtown Orillia Management Board, Farmers‟ Market Management Committee and Orillia Youth Opportunities Committee) with the report to include:

- how the City ensures compliance with the Employment Standards Act, Occupational Health and Safety Act, Workplace Safety Insurance Board - how/by whom are these employees hired, trained, and insured - how these employees are paid, and the benefits and pension opportunities that are provided (as compared to other City employees) - how performance appraisals are conducted - who would be responsible for disciplinary action if/when required - how other municipalities manage employees of boards/committees

Notice of Motion

Deputation Motions

Page 5 of 161 Page

Consent Agenda

39 - 40 1. Minister of the Environment - re Wastewater Treatment Centre Tertiary Treatment. File: E03-GEN

Recommendation: Receive as information. Copy to Environmental Services Department.

41 - 43 2. Minister of Energy - re release of Ontario's updated Long-Term Energy Plan, Achieving Balance. File: A16-MEI

Recommendation: Receive as information. Document available for review in Clerk's Department.

45 3. Minister of Community Safety and Correctional Services - re Termination of Contract pursuant to Section 30 of the Police Services Act. File: L04-M-

Recommendation: Refer to Council Committee. Request report from Chief Administrative Office.

47 - 52 4. Minister of Transportation - re Letter of Agreement - Dedicated Gas Tax Funds for Public Transportation Program. File: C01-2014-

Recommendation: That a by-law be passed. Copy to Treasury Department. Copy to Public Works Department.

53 - 56 5. Minister of Training, Colleges and Universities - re Renewed Labour Market Agreement and "Building Skills Together" Report. File: A16-GEN

Recommendation: Receive as information. Document available for review in the Clerk's Department.

57 6. Commissioner, Ontario Provincial Police - re Use of Force Guideline for Conducted Energy Weapon. File: C12-PSB

Recommendation: Receive as information.

59 - 61 7. Stewardship Ontario - re Industry funding for Municipal Blue Box Recycling for 2013 Program Year, Third Quarterly Payment. File: E07-RECY

Recommendation:

Page 6 of 161 Page

Receive as information. Copy to Treasury Department. Copy to Environmental Services Department. Copy to Waste Management Advisory Committee.

63 8. Cornerstone Standards Council - re Requesting the City to host an Information Session regarding Responsible Aggregate Standards. File: A01-GEN

Recommendation: Receive as information.

65 - 69 9. Simcoe County Farm Fresh Marketing Association - re Sponsorship Package for Simcoe County Farm Fresh Marketing Association and Savour Simcoe. File: C12-GNT

Recommendation: Refer to Grants Committee.

71 - 75 10. Hospice Orillia - re requesting financial assistance. File: C12-GNT

Recommendation: Refer to Grants Committee.

77 - 122 11. Couchiching Community Health Link - re Final Draft of the Business Plan. File: A01-GEN

Recommendation: Refer to Mayor's Office to provide a letter of support.

123 - 125 12. Orillia Area Community Development Corp. (CDC) - re 2012-2013 Year in Review summary. File: A01-GEN

Recommendation: Receive as information.

127 13. Orillia & Area Physician Recruitment & Retention - re Requesting a letter of support for Dr. Rachael Sheppard's application to the Ministry of Health and Long Term Care. File: C12-PRR

Recommendation: Refer to Mayor's Office to provide a letter of support.

129 14. Guardian Angels Church - re Coldwater Road West Reconstruction - West Street North to Collegiate Drive - Schedule C Class Environmental Assessment. File: T05-GEN

Recommendation: Receive as information. Copy to Public Works Department.

131 - 133 15. Orillia District Chamber of Commerce - re Payment for Port of Orillia

Page 7 of 161 Page

Management Contract. File: A01-CHA

Recommendation: Receive as information. Copy to Treasury Department. Copy to Parks, Recreation and Culture Department.

135 - 136 16. Orillia Premier Truck & Trailer - re Parking on Matchedash Street South. File: T02-GEN

Recommendation: Refer to Council Committee. Request report from Public Works Department.

137 - 156 17. Chris Tomasini - re On-line petition requesting the Ministry of Transportation Study to include walking and cycling infrastructure to the Old Barrie Road bridge and the Coldwater Road bridge. File: A16-MOT

Recommendation: Receive as information.

157 18. Marcia and Murray Stephen - re Orillia Farmers' Market downtown location. File: C12-FML

Recommendation: Receive as information. Copy to Farmers' Market Management Committee.

159 19. Orillia Winter Carnival - re Request for street closures in conjunction with the 2014 Orillia Winter Carnival, February 28 - March 2, 2014. File: M02-GEN

Recommendation: That the following resolution be passed:

"THAT, pursuant to the request of the Orillia Winter Carnival in a letter dated January 6, 2014, the following streets be closed to vehicular traffic in conjunction with the 2014 Orillia Winter Carnival:

- Mississaga Street East from Peter Street to Front Street from 5:00 p.m. on Thursday, February 27, 2014 to 10:00 p.m. on Sunday, March 2, 2014 - East lane of Centennial Drive from Tecumseth Street to Mississaga Street East on March 1, 2014 from 8:00 a.m. to 4:30 p.m. and on March 2, 2014 from 8:00 a.m. to 4:00 p.m.

AND THAT any affected accessible parking spaces be temporarily relocated;

AND THAT the street closures will result in an estimated cost to the parking reserve of $260 in forgone revenue;

AND THAT a six metre right-of-way fire route, down the centre of the street

Page 8 of 161 Page

be maintained at all times to comply with fire and safety regulations and the barriers be removed following the event."

161 20. Clerk's Department - re request for free parking in Municipal Parking Lot #9 in conjunction with the Advance Vote Days and Election Day for the 2014 Municipal Election. File: C07-LOC

Recommendation: That the following resolution be passed:

"THAT further to the request from the Clerk's Department in a memo dated January 14, 2014 regarding the 2014 Municipal Election, free parking be provided in Municipal Parking Lot #9 in conjunction with the Advance Vote Days and Election Day as follows:

Advance Vote Days: Saturday, October 11 from 9 a.m. to 4 p.m. Thursday, October 16 from 12 p.m. to 8 p.m. Friday, October 17 from 10 a.m. to 4 p.m. Saturday, October 18 from 9 a.m. to 4 p.m. Tuesday, October 21 from 12 p.m. to 8 p.m. Wednesday, October 22 from 10 a.m. to 4 p.m.

Election Day: Monday, October 27 from 10 a.m. to 8 p.m.

AND THAT the free parking in Municipal Parking Lot #9 will result in an estimated cost to the parking reserve of $580 in forgone revenue;

AND THAT all parking spaces in front of the Orillia City Centre be signed as accessible parking spaces on the above-mentioned days and times."

By-laws

2014-1 A By-law to amend Chapter 120 of the City of Orillia Municipal Code - Waste Management Advisory Committee.

This by-law amends Chapter 120 to rename the Chapter to “Waste and Environmental Management Advisory Committee (WEMAC)”, as recommended by Council Committee.

2014-2 A By-law to amend Chapter 170 of the City of Orillia Municipal Code - Municipal By-law Enforcement Officer.

This by-law amends Chapter 170 to appoint Orillia Soldiers‟ Memorial Hospital Security Officers as Municipal By-law Enforcement Officers for the purpose of issuing parking infraction notices on their property, as described in the CIP memo dated December 16, 2013 from the Clerk‟s Department.

Page 9 of 161 Page

2014-3 A By-law to amend Chapter 251 of the City of Orillia Municipal Code - Delegated Authority.

This by-law amends Chapter 251 to delegate to the Manager of Legislative Services and the Deputy CAO/City Clerk the authority to grant an exemption to the dog limit in relation to Chapter 284 - Dog - Licensing - Regulation, as recommended by Council Committee.

2014-4 A By-law to amend Chapter 284 of the City of Orillia Municipal Code - Dog - Licensing - Regulation.

This by-law amends Chapter 284 to include the process of applying for an exemption to the dog limit, as recommended by Council Committee.

2014-5 A By-law to amend Chapter 457 of the City of Orillia Municipal Code – User Fees – Public Works – Solid Waste Management.

This by-law amends Chapter 457 by repealing and replacing Schedule „A‟ to reflect fees effective January 1, 2014, as recommended by Council at their meeting held on December 16, 2013.

2014-6 A By-law to provide for advance votes to be held prior to Voting Day.

This by-law provides for six advance votes to be held on dates prior to Voting Day, as described in the CIP memo dated January 13, 2014 from the Clerk‟s Department.

2014-7 A By-law to provide for the use of accessible voting equipment.

This by-law provides for the use of accessible voting equipment for the 2014 municipal election, as described in the CIP memo dated January 13, 2014 from the Clerk‟s Department.

2014-8 A By-law to authorize the execution of a Letter of Agreement between Her Majesty the Queen in Right of the Province of Ontario, as represented by the Minister of Transportation and the City of Orillia - Funding under the Dedicated Gas Tax Funds - Public Transportation Program.

This by-law authorizes the City‟s signing officers to execute a Letter of Agreement with the Ministry of Transportation for the use of Dedicated Tax Funds for public transportation, as described in the CIP memo dated January 14, 2014 from the Public Works Department.

2014-9 A By-law to exempt Condominium Plan No. 371 from the requirements for approval in order to recognize an amendment to the condominium description (Orillia Centres Limited - 95-175 Murphy Road)

Page 10 of 161 Page

This by-law repeals and replaces the existing Condominium Exemption By-law (2010-109), with a new by-law to accommodate a 0.3m encroachment allowing the owner to register the revised plan, as described in the CIP memo dated January 15, 2014 from the Development Services Department.

2014-10 A By-law to confirm the proceedings of Council at its meeting held on January 20, 2014.

Announcements

Open Public Forum

Adjournment

Page 11 of 161 Page 12 of 161 CITY OF ORILLIA DEPUTATION REQUEST FORM

Council Meeting Date Requested: -----'-A"--~_ft_r _____t- -

*Attachment: Deputation Procedures (Excerpt from Chapter 22- Council Procedur By-law)

All presentation materials must be submitted to the Clerk's Office b 12:00 Noon on th • Wednesda prior to the requested meeting date.

PERSON REQUESTING DEPUTATION: fR~e-"D,4- D-A LDuf< t0

CONTACT DETAILS: Email: ---+- Y_ L_· e._d_ a.._9__ _ eJ-_~_c..._·...._ ' _s._. _c_a.___ -+ ----

Phone (B): 7os-- ~4S'- loot? Phone (H): 7bs--- ~4~-loo~ Phone (Cell): (o~- l:l~l IDO ~-

DETAILS OF DEPUTATION: Please print clearly. Attach extra pages if necessary. ~e ~ s,\- ~~ ~lloO<:tJ.. o r"v\. Cou.JY\.U:..\ 1/V\a..v- h a.

Will you be providing a powerpoint presentation? Yes ~ o o

Have discussions or correspondence taken place with a member of Council or Departm nt Head and if so, with whom and when? 3 e..e_ e..l+-~..- "l.. \- 1 v-ovn ~~~ s. ,( AT Co'Yn · tu:..

Are you speaking: a) o on your own behalf; or b) i:k('"on behalf of a group/organization

Names and Signatures of Individuals Participating in Deputation (maximum of 3 speaker ):

Name: 'Thi:~~A- ):ALbW}0 Signature: ~u_e{o. ~~ Date: ~c: 4.( l '2, Name: ______Signature: ______Date: __-+ - Name: Signature: ______Date: __-+ --

Personal information on this form is collected under the legal authority ofthe Municipal Act, S.O. 2001, c. 5 as amended. The information is collected and maintained for the purpose of creating a record that is available to th general public pursuant to Section 27 of the Municipal Freedom of Information and Protection of Privacy Act. Ques ions about this collection should be directed to the Clerk's Office, Corporation of the City of Orillia, 50 Andrew Street S uth, Suite 300, Orillia, ON L3V 7T5

OFFICE USE ONLY: APPROVED ON: ______SCHEDULED FOR: ------+-----

Page 13 of 161 ORILLIA CITY CENTRE ELEPHONE 50 ANDREW ST. S., Suite 300 (7 5) 325-1311 ORILLIA, ON . FACSIMILE L3V 7T5 (7 5) 325-5178

DIRECT LINE: (7 5) 329-2452 ACTIVE TRANSPORTATION E-MAIL: read [email protected] AND TRAILS ADVISORY COMMITTEE

November 12, 2013

Ms. Frieda Baldwin, Project Manager Simcoe County Trails

Sent via email to: [email protected]

Dear Ms. Baldwin:

Re: Proposed Pilgrimage Route to the Martyrs' Shrine

On behalf of the Active Transportation and Trails Advisory Committee, I would ike to sincerely thank you once again for attending the November meeting to advise Com ittee of the project to create pilgrimage routes throughout Simcoe County to the Martyrs' hrine.

At that same meeting the Committee adopted the following recommendation:

"THAT the Active Transportation and Trails Advisory Committee hereby supports and endorses the request by the Project Manager for Simcoe County Trails with respect to the proposed pilgrimage route to the Martyrs' Shrine;

AND THAT Simcoe County Trails be encouraged to forward their request and presentation to Council."

Regards, /)ar;rh();U. -P-or: Chris Tomasini, Chair

Copy to: Mayor and Members of Council John Bryant, Manager of Parks

H:ICOUNSERV\TOMRMS DIRECTORY\C- Council , Boards and By-laws\C1 2- Boards, Commissions and CommitteesiC1 ATI Active Trans & Trails Advisory Committee\A TI Correspondence\1311 06- Letter of Thanks Simcoe County Trai ls.docx- File: 12- ATI Page 14 of 161 Martyrs’ Shrine National Shrine of the Canadian Martyrs

Permanent Pilgrimage Routes in Simcoe County Page 15 of 161 To the Martyrs’ Shrine Simcoe County Trails has a Trillium grant until June 2014 to pay salary of a project manager to:

Establish permanent pilgrimage routes to the Martyrs’ Shrine in Midland from various locations in Simcoe County. – Negotiate routes with the Trail owners, usually municipalities. – Research accommodation along the routes. – Hire summer students to mark the route (and Page 16 of 161 maintain as needed). – Create maps and promotional brochure of the routes. – Promote the pilgrimage routes. Martyrs’ Shrine - THE National Shrine of the Canadian Martyrs • Already organize HUGE pilgrimages to Midland from Burlington, Guelph, Toronto, etc. for 500-1000 participants • Very enthusiastic about concept of permanent pilgrimage routes, preferably off-road • Provided letter of support for route negotiations with landowners • Agreed to: – develop a design for the logo and wayfinding – help with promotion & fundraising – identify suitable accommodations Page 17 of 161 – track pilgrim arrivals – issue Certificate of Completion – celebrate arrival mass Advantages of a Permanent Pilgrimage Route • Anyone can do the pilgrimage: – any time of the year – on their own, with family or friends, or as a parish or group • Provides a safer off-road alternative vs. busy roads • Brings tourism $$ to the region Page 18 of 161 • Provides a quieter environment for a personal challenge in the outdoors, as well as for meditation, reflection, prayer, etc. Modern-day pilgrimages • Thousands of pilgrims and other travellers set out each year to make their way to a pilgrimage destination like Santiago de Compostela (El Camino, in Spain). • They complete the entire route, or just a section. • Most travel by foot, some by bicycle, a few travel on horseback or by donkey (as they did in the middle ages). • People undertake a pilgrimage for: – religious reasons, – non-religious reasons: to travel, learn about culture, meet other

Page 19 of 161 people or for the challenge of traversing a foreign land for many days or weeks. • The pilgrimage can also act as a retreat from the hustle and bustle of modern life. Proposal: a Canadian Camino, built in the image of the Spanish Camino

• Long distance route, preferably off-road • Marked along the way with a permanent trail

Page 20 of 161 marker signs Wayfinding on the Spanish Camino

The scallop shell, often found on the shores in Galicia, has long been the Page 21 of 161 symbol of the Camino de Santiago. Over the centuries the scallop shell has taken on mythical, metaphorical and practical meanings, even if its relevance may actually derive from the desire of pilgrims to take home a souvenir. In addition to the shells, yellow arrows indicate the Way of St. James (El Camino de Compostella) Accommodations • Pilgrims require overnight accommodation every 25 – 35 km along the way – Hostels (refugios or albergues) – Bed & breakfasts – Parishes – Hotels – Camping • Pilgrims must have a stamped passport to access pilgrim accommodations • Fee has to be affordable: in Spain between $7.50 and Page 22 of 161 $10 per night per bed in a dormitory, or voluntary donation (North American fee may be slightly higher) • One night limit and leave by 8 AM. • Hostels may be run by the local parish, the local townhip, private residents, pilgrims' associations, women’s league, etc. Pilgrim’s Passport

• can be purchased for a few $$ from a parish, church or tourist agency • provides access to inexpensive, sometimes free, overnight accommodation in hostels and parishes along the way • stamped with an official stamp by official hostel, church, municipality, tourism office, or alternatively, at a self- service station • serves as a record of where the pilgrim ate or slept • proof to the Martyrs’ Shrine staff Page 23 of 161 that the journey was accomplished along an official route

Certificate of Accomplishment

• Given to pilgrims on completing the pilgrimage. • To earn it, in Spain, one needs to walk a minimum of 100 km or cycle at least 200 km. • The pilgrim passport is examined for stamps and dates. • If a key stamp is missing, the certificate may be refused. • The pilgrim can state whether the goal was: – 'religious', 'religious and other‘: certificate issued in Latin

Page 24 of 161 – 'other‘: certificate issued in English

The Pilgrim Office of Santiago awards more than 100,000 Certificates, called Compostelas, a year to pilgrims from over 100 countries. Pilgrim’s Mass

• Held at the Martyr’s Shrine, upon arrival of the pilgrims. • Pilgrims have the starting location of their pilgrimage (and

Page 25 of 161 possibly country of origin) announced at the Mass. • Priests administer Interior of the Martyrs’ Shrine confession

Pilgrimage Routes for Tourism

• Pilgrims bring tourism Pilgrims finishing the Camino 1985-2011 benefits to the area (shopping, eating, souvenirs, B&B, etc.) • Tourism Simcoe County is supporting the creation of a Permanent Pilgrimage Route. • Adjacent graph Page 26 of 161 details numbers of pilgrims arriving at Green bars are holy years the cathedral at Santiago each year as per the cathedral's records. Proposed Westerly Pilgrimage Route Midland, Penetanguishene, Elmvale, Barrie • 87 km, 9 landowners • 99% off-road using existing railtrails (following TCT route): – Midland and Penetanguishene Waterfront Trails – Tiny Trail – North Simcoe Railtrail – Nine Mile Portage • SCT can provide $5 million liability Insurance Certificate to landowner as Named Insured. • So far, landowner permissions received from Town of Midland, Page 27 of 161 Town of Penetanguishene, Township of Springwater, Georgian Bay Islands National Park, and expect permission from Huronia Historical Parks • Requested permission from Twp of Tiny and City of Barrie • Should have off-road extension to Tottenham by 2014 Proposed Easterly Pilgrimage Route Tay Shore Trail, St. Louis, St. Ignace II, Waubaushene, Coldwater, Orillia, Barrie • 99% off road: – Tay Shore Trail – snowmobile trail on abandoned railway – Severn’s new and existing sections of Uhthoff Trail – City of Orillia Trails – Lake Country Oro Medonte Railtrail – Barrie’s Waterfront Trail Page 28 of 161 • approx. 100 km, plus routes to St. Louis and St. Ignage II (satellite pilgrimage sites in Tay Twp.) • Received council approval from Twps of Tay, Severn and Oro Medonte.

Next steps

– Obtain Pilgrimage Designation from all landowners/municipalities along the proposed routes (70% complete) – Naming of the route: Canadian Camino? – Logo design (canoe?) – Produce promo brochure and website – Promote routes to church communities – Set up tracking mechanism and admin process to track pilgrims arriving via pilgrimage route and issuing of passports, stamps and certificates Page 29 of 161 – Locate overnight accommodations (parishes, B&B, camping, etc.) – Purchase signage and install by June 21, opening day (Nat’l Aboriginal Day) – Promote extension of route to adjacent regions

Request to council

• Permission to install Pilgrimage Route signage along existing trails/pathways (typically along same route as Trans Canada Trail) – Simcoe County Trails can do install (where appropriate) with summer students Page 30 of 161 – Simcoe County Trails has $5 million liability insurance and can provide Certificate of Insurance.

Q & A ? Page 31 of 161

For more information contact Frieda Baldwin, SCT Project Manager [email protected] Angela Kruger, Martyrs’ Shrine Executive Assistant, [email protected]

Page 32 of 161 CITY OF ORILLIA

TO: The Mayor and Members of Council FROM: Budget Committee DATE: January 9, 2014 SUBJECT: Report Number 2014-1 (From meeting of January 8, 2014)

Your Committee is pleased to report and recommend as follows:

1. THAT the report dated December 18, 2013 from the Chief Administrative Office regarding the Major Capital Facilities Plan Working Session Overview, be received as information.

A. Orsi, Chair.

Page 33 of 161 Page 34 of 161 CITY OF ORILLIA TO: The Mayor and Members of Council FROM: Council Committee DATE: January 14, 2014 SUBJECT: Report Number 2014-1 (From meeting of January 13, 2014) Your Committee is pleased to report and recommend as follows: 1. THAT the confidential report dated January 7, 2014 from the Chief Financial Officer regarding an investment opportunity, be received as information.

3. THAT as recommended in the confidential report dated January 6, 2014 from the Boards and Committees Selection Panel regarding Committee appointments, Council appoint the following members for terms to expire November 30, 2016: • Nick Colucci, to the Active Transportation and Trails Advisory Committee • Jefferson Robbins, to the Active Transportation and Trails Advisory Committee • Hazel O’Brien, to the Orillia Youth Opportunities Committee • David Kindy, to the Recreation Advisory Committee • Marco Campana, to the Waste Management Advisory Committee • Ed Baker, as a vendor representative, to the Farmers’ Market Management Committee

Page 35 of 161 4. THAT as recommended in the confidential report dated January 6, 2014 from the Boards and Committees Selection Panel regarding Committee appointments, Council appoint the following member for a term to expire November 30, 2015: • Kathy Webb, as a vendor representative, to the Farmers’ Market Management Committee

6. THAT the report dated December 6, 2013 from the Waste Management Advisory Committee regarding the Zero Waste Conference, be received as information; AND THAT Council endorse the Zero Waste Conference project.

7. THAT as recommended in the report dated January 6, 2014 from the Treasury Department, Council authorize a revised Development Charge (DC) Late Payment Agreement for the payment of development charges and accrued interest for Couchiching Family Health Team of 119 Memorial Avenue over a 4 year period starting in 2014; AND THAT an annual interest rate of 2.5% be applied to the outstanding fees; AND THAT the existing late payment agreement, requiring payment of the fees by February 1, 2014, remain in force until the revised agreement is signed; AND THAT the Mayor and Clerk be authorized to execute the agreement.

Page 36 of 161 8. THAT as recommended in the report dated January 7, 2014 from the Clerk's Department, the Rotary Club of Orillia be exempt from the following clause set out in City of Orillia Policy Number 1.6.1.6 - Authorization to use Council Chamber and City Centre Meeting Rooms: "THAT external rentals of these facilities are not permitted for functions of a fund-raising or paid attendance nature" for the purpose of taping charitable media bingo events only, for a trial period ending September 1, 2014; AND THAT City of Orillia Policy Number 1.6.1.6 be amended by deleting all references to the Fisher Boardroom.

9. THAT as recommended in the report dated January 6, 2014 from the Clerk's Department, Chapter 284 of the Municipal Code - Dog Licensing - Regulation be amended to include the following provisions: “Any person who owns, controls, possesses, boards or harbours more than two dogs per dwelling unit upon establishing residency on any property within the City may apply in writing to the Manager of Legislative Services for an exemption to Section 284.2.1.”

Page 37 of 161 AND THAT Chapter 284 be amended to include the following definitions: “Deputy CAO/Clerk” means the Deputy Chief Administrative Officer/Clerk for the City of Orillia or his or her designate.

“Manager of Legislative Services” means the Manager of Legislative Services for the City of Orillia or his or her designate;

10. THAT as recommended in the report dated January 6, 2014 from the Treasury Department, Council authorize the general insurance renewal for a 12 month term through Jardine Lloyd Thompson Canada Inc. (JLT) in the amount of $335,596; AND THAT the Canadian Council Primary Liability deductible be increased to $25,000; AND THAT the Mayor and Clerk be authorized to execute the agreement.

L. Murray, Chair.

Page 38 of 161 Ministry of the Environment Mlnistere de I'Environnement

Office of the Minister Bureau du ministr.e -,;:::.: ... .:..:.-'· ~-~·~....-.:.:.;..~-m··:...:,.~...,;,....,--:....:;J .... -"--'"""1 '"'' "'"'' t'"' ! '~ ,f 77 Wellesley Street West 77, rue Welle~~ey Ouest L"\~: ~-'"'"' (.\.. ,~, ~1 \.f' _,. D 11th Floor, Ferguson Block 11 e etage, ed1f1ce Ferguson fl' t:. "'''"-~ ··.>;:.',. to ·'· - Toronto ON M7A 2T5 • Toronto ON M7A 2T5 ' Ontario TeL: 416-314-6790 TeL: 416-314-6790 Fax: 416-314-6748 Telae: 416-314-6748 DEC 1 6 2013

IJH:: 1 [] 2013

ENV1283MC-2013-1983

His Worship Angelo Orsi Mayor City of Orillia 50 Andrew Street South, Suite 300 Orillia ON L3V 7T5

Dear Mayor Orsi:

Thank you for your letter of June 18, 2013 about the City of Orillia's Wastewater Treatment Centre and your concerns about installation of tertiary treatment to achieve the compliance limits set out in the Environmental Compliance Approval.

With the release in June 2010 of the Lake Simcoe Phosphorus Reduction Strategy, all parties took a huge step forward in addressing Lake Simcoe's water quality and ecological health. The Phosphorus Reduction Strategy is critical to achieving the ambitious and aggressive reductions in phosphorus needed to restore the lake, and sets out a long-term path. ·

The Phosphorus Reduction Strategy required the amendment of the Environmental Compliance Approvals for all15 sewage treatment plants in the watershed. These amendments embed the phosphorus loading caps set out in the Strategy for each sewage treatment plant, as well as several other requirements found in the Lake Simcoe Protection Plan. All municipal sewage treatment plants within the Lake Simcoe watershed are required to meet the phosphorus concentration and load limits outlined in the Lake Simcoe Protection Plan's Phosphorus Reduction Strategy.

The ministry understands from discussions with city staff that the city's Wastewater· Treatment Centre has recently been successful in improving the wastewater discharges through maintenance/optimization improvements. Ministry staff look forward to continuing to work with the city to achieve consistent compliance with the new limits.

Also, the ministry would be pleased to share lessons learned from the Showcasing Water Innovation program about optimizing sewage treatment plants.

...2

Page 39 of 161 His Worship Angelo Orsi Page 2.

Should you have any further questions or concerns, please feel free to have your office contact Ms. Cindy Hood, Barrie District Manager at 705-739-6436, or Mr. Tom Kaszas, Director of the Environmental Innovations Branch, at 416-325-8068.

Once again, thank you for bringing your concerns to my attention, and please accept my best wishes.

Yours sincerely,

Jim Bradley Minister c: Mr. Garfield Dunlop, MPP Simcoe North

Mr. Bruce Stanton, MP Simcoe North

Page 40 of 161 Ministry of Energy Ministere de I'Energie

Office of the Minister Bureau du ministre

1 4 h Floor, Hearst Block 4° etage, edifice Hearst 900 Bay Street 900, rue Bay ~~ ~--p=m Toronto ON M7A 2E1 Toronto ON M7A 2E1 Ontario Tel.: 416-327-6758 Tel.: 416 327-6758 Fax: 41 6-327-6754 Telec. : 41 6 327-6754 r----·-··- ·-· --·-----. December 2, 2013

His Worship Angelo Orsi Mayor DEC 1 8 2013 City of Orillia 50 Andrew Street South Orillia ON L3V 7T5 f~1AYOF1'S OFFICE

Dear Mayor Orsi,

As you may be aware, Ontario has been engaged in a comprehensive review of its energy plans for the future. This review of the Long-Term Energy Plan involved an unprecedented process of consultation and engagement for the ministry, with sessions held online and around the province with municipalities, First Nation and Metis communities, stakeholders and the public. I am pleased to inform you of the release of Ontario's updated Long-Term Energy Plan , Achieving Balance.

The new plan, which reflects input from thousands of Ontarians from across the province, encourages conservation and provides the clean, reliable and affordable energy Ontario will need now and into the future. It balances five principles that will guide future decisions: cost-effectiveness, reliability, clean energy, community engagement, and an emphasis on conservation and demand management before building new generation.

An important feature of the plan is the recognition that municipalities are a key stakeholder in energy planning. Communities must be allowed to take a more central role when implementing provincial policy objectives. The opportunity for communities to participate in energy infrastructure must be balanced with their responsibility to take ownership of local decisions.

Ontario's new Long-Term Energy Plan builds on the significant progress we have made in transforming the province's electricity system into one that Ontarians can count on. We are proud of the fact that Ontario has virtually eliminated coal from our electricity system with the last plant to close in 2014. The phase-out of coal is the sing le largest climate change initiative in North America that was costing Ontarians $4.4 billion annually in financial , health and environmental costs.

Page 41 of 161 Forecast Energy Production (TWh) 2013

Forecast Energy Production (TWh) 2025

:::-c-----Plafllled FExibll ty 0.2%

,...------Solar PV 3%

~:----- Booenergy 3%

---Nuclear 4~

Note: Fotecasttng o.' electrtCJty production il1cJudes tile expectation oftmpCNts and exports of electricity .n a« }'l?ilrs. /mpotts and spats a{e an1mpcrtant c:ornpanent In m.;nagmg Ule ~JO(I of the e «:tlit:.;ty s.)'5tero As a ~SIJI't. electric:otytyoducboo fo..-ecast EfACeeds. • onaudes ~Generating StatiO!? file forecast Ontario CD<1SlJ\'TIEY demand. -dual fue!OO Mtll naruta.o gas ;wei at1

Key to the new plan is its flexibility. We are committing the resources to meet electricity demand growth that will be lower than previously anticipated as the economy continues its transition to an efficient, lower energy intensive future. We are ensuring we have the supply to meet the likely demand, and keeping options open to meet higher demand if needed. By reporting annually on the outlook for demand and supply, we will be able to make prudent adjustments to our energy investments.

Page 42 of 161 Rourels: Ontario's Planned Supply Mix ( MW) ... ~ !I 40.000 ...... i 35.000 ! ~ 30.000 0 ~ .. ~ ...... li: 25.000 - ~ 20,000 c ~ ~ & 1S,OOO ..0"' ~ E 10.000 ,31l a-! s.ooo -e ~8 0 .:s 2015 2020 2025 2030 • ConseMtiOII Natutll. ~end ImportS - Toull!esouou Cornmltmtnt • NIJ(lear • Coal - Gross RtscKirce Requflements • Hydro • Demand Rupon$1! - MechumGrowthl\fSCKirce Requltemtnts (1fter c:ometv&:lon) Hon-Hydro bntwlbles • Planoed F\elC!blllty

The release of the new Long-Term Energy Plan follows the most comprehensive set of consultations and engagements ever undertaken by the Ministry of Energy. Almost 8,000 people took an online survey and shared their views on conservation, energy supply, regional planning and imports. Over 1,000 submissions were received through the Environmental Registry and by the Ministry of Energy. Staff also sat down with representatives of almost 50 local distribution companies to obtain their views and suggestions on how to improve and maximize the delivery of conservation in Ontario.

We travelled to 12 communities from Kenora to Whitby and Sault Ste. Marie to Ottawa to hear Ontarians' views on the options that should be addressed when it comes to electricity. We also met with representatives of nearly 100 First Nation and Metis communities and organizations in 10 engagement sessions across Ontario.

This process of consultation and engagement informed the direction of the Long-Term Energy Plan and we will continue to make engagement a priority in our energy planning.

I hope you enjoy reading Achieving Balance. It represents our commitment to a cost effective, reliable and clean energy system for all Ontarians. I look forward to working together to implement Ontario's new Long-Term Energy Plan.

Sincerely, ----) ("'. ' ( rt. (~~ . « :~ Bob Chiarelli Minister

Enclosure

Page 43 of 161 Page 44 of 161 Ministry of Community Safety Mlnistere de Ia S~curite communautalre and Correctional Services et des Services correctionnels

Office of the Minister Bureau de Ia ministre

25 Grosvenor Street 25, rue Grosvenor 18th Floor 18' etage Toronto ON M7A 1Y6 Toronto ON M7A 1Y6 Tel: 416-325-0408 Tel. : 416-325-0408 Fax: 416-325-6067 Telae.: 416-325-6067

DEC 1 2 2013 Your Worship Angelo Orsi Mayor The City of Orillia 50 Andrew Street South Orillia ON L3V 7T5

Dear Mayor Orsi:

I take this opportunity to advise The Corporation of the City of Orillia that the contract pursuant to Section 30 of the Agreement for the Provision of Police Services under Section 10 of the Police Services Act, is being terminated by the Ministry of Community Safety and Correctional Services (MCSCS) and the Province of Ontario. This letter constitutes the requisite one year written notice. The date of termination is December 31, 2014.

The Ontario Provincial Police (OPP) and the MCSCS, in response to municipal concerns, announced in October that they are developing a new, simplified billing model for OPP municipal policing services. The proposed new billing model is based on principles of fairness and transparency. It is intended to provide cost-recovery in a fair and equitable manner. These are principles our municipal partners have consistently told. us are most important to them.

From October 29 to November 29, 2013, the OPP and the MCSCS invited representatives from all municipalities receiving their policing services from the OPP to engage in discussions on the new billing model. This process is now complete and the Ministry and the OPP will work toward a completion of the new billing model for implementation January 1, 2015. As part of this transition to the new model, the OPP will contact your municipality in the summer of 2014 to discuss policing options for 2015, including a new contract agreement.

We look forward to your participation in this process and to continuing to provide excellent policing service to all OPP partner municipalities during the transition to a new billing model.

Sincerely,

Madeleine Meilleur Minister

c: Commissioner, Ontario Provincial Police Chair, The City of Orillia Police Services Board Chief Financial Officer I Financial Officer, The City of Orillia

Page 45 of 161 Page 46 of 161 Ministry of Ministere des Transportation Transports

Office of the Minister Bureau du ministre

Ferguson Block, 3rd Floor Edifice Ferguson, 3e etage 77 Wellesley St. West 77, rue Wellesley ouest ~Ontario Toronto, Ontario Toronto (Ontario) M7A 1Z8 M7A 1ZA (416) 327-9200 (416) 327-9200 www.mto.gov.on.ca www.mto.gov.on.ca ~------ -·~·------~-···-~·

December 12, 2013 DEC 2 0 2013

His Worship Angelo Orsi Mayor MJ.WOB'S OFFICE City of Orillia 50 Andrew Street South Orillia, ON L3V 7T5

Dear Mayor Orsi,

As you know, our government is committed to working with municipalities to reduce congestion, improve the environment, and support economic growth. Overall, since 2003, we have invested more than $19.3 billion in public transit in Ontario. These investments are paying off- in 2012, public transit ridership in Ontario increased by more than 193 million passenger trips, compared to 2003. ! I We remain committed to providing a long-term, stable and predictable transit funding source for Ontario municipalities by providing 2 cents per litre of provincial gas tax to improve and expand transit. As announc¢d in Budget 2013, Ontario has moved forward with our commitment to make Gas Tax ft,~nding permanent.

As part of that commitment, we are als)changing the program year to align with the Provincial fiscal year. As a result, we are delivering a six-month program that will run from October 1, 2013 to March 31, 2014. It will bridge the gap between the end of the 2012-13 program and the start of the 2014-15 program.

Since 2004, we have committed $2.8 billion for municipal transit through the Gas Tax Program, including $163.4 million for this, the tenth year of the program.

The City of Orillia will be eligible to receive an allocation of $232,385 for this interim six month program year.

Enclosed are Letters of Agreement and the 2013/2014 Program Guidelines and Requirements (Interim Six-Month Program). Please return two copies of the

.. ./2

Page 47 of 161 -2-

signed Letter of Agreement and the supporting by-law by January 31, 2014 and the 2013 Reporting Forms by February 28, 2014 to:

Division Services and Program Management Office Ministry of Transportation 27th Floor, Suite 2702 777 Bay Street Toronto, Ontario M?A 2J8

If you have any questions regarding the Dedicated Gas Tax Funds for Public Transportation Program, please contact Rita De Bartolo, Team Leader, Division Services and Program Management Office at (416) 585-7141.

Sincerely,

Glen Murray Minister of Transportation

Encl. c: Garfield Dunlop, MPP, Simcoe North

Page 48 of 161 Ministry of Ministere des Transportation Transports

Office of the Minister Bureau du ministre

Ferguson Block, 3m Floor Edifice Ferguson, 3e etage 77 Wellesley St. West 77, rue Wellesley ouest ~Ontario Toronto, Ontario Toronto (Ontario) M7A 1Z8 M7A 1ZA (416) 327-9200 (416) 327-9200 www.mto.gov.on.ca www.mto.gov.on.ca

December 12, 2013

His Worship Angelo Orsi Mayor City of Orillia 50 Andrew Street South Orillia, ON L3V 7T5

Dear Mayor Orsi,

RE: Letter of Agreement between Her Majesty the Queen in right of the Province of Ontario, represented by the Minister of Transportation for the Province of Ontario (the "Ministry") and City of Orillia (the "Municipality") Related to Funding Provided by the Province of Ontario (the "Province") to the Municipality under the Dedicated Gas Tax Funds for Public Transportation Program (this "Letter of Agreement")

This Letter of Agreement sets out the terms and conditions for the use of dedicated gas tax funds by municipalities for public transportation.

As the Province desires to increase public transportation ridership to support the development of strong communities, the Ministry maintains a Dedicated Gas Tax Funds for Public Transportation Program (the "Program"), under which two cents of the existing provincial gas tax will be provided to municipalities for public transportation expenditures.

Following the passage of the Dedicated Funding for Public Transportation Act, 2013, S.O. 2013, c.2, Sched. 3 (the "DFPTA"), on or after April1, 2013 and without requiring the amounts to be approved by the Legislature each year, a portion of the provincial gasoline tax revenue is now dedicated to the provision of grants to municipalities for public transportation, including those pursuant to the Program. As a consequence, the Ministry is aligning the Program with the provincial fiscal year. For the past nine years the Program has run from October to September. In future, it will run from April to March.

.../2

Page 49 of 161 -2-

The Program will be for a six-month period to bridge the gap between the end of the 2012-2013 Program on September 30, 2013, and the beginning of the 2014-2015 Program on April 1, 2014.

Any funding to the Municipality by the Ministry will be provided in accordance with the terms and conditions set out in this Letter of Agreement and the enclosed Dedicated Gas Tax Funds for Public Transportation Program Guidelines and Requirements (Interim-Six Month Program) (the "guidelines and requirements").

In consideration of the mutual covenants and agreements contained in this Letter of Agreement and the guidelines and requirements, which have been reviewed and are understood by the Municipality and are hereby incorporated by reference, the Ministry and the Municipality covenant and agree as follows:

1. To support increased public transportation ridership in the Municipality, and in recognition of the Municipality's need for predictable and sustainable funding to support investments in the renewal and expansion of public transportation systems, the Ministry agrees to provide funding to the Municipality under the Program in an amount up to $232,385 in accordance with, and subject to, the terms set out in this Letter of Agreement, and the guidelines and requirements, with $116,193 payable on receipt of this signed Letter of Agreement and related authorizing municipal by-law, and any remaining payment(s) payable thereafter.

2. Despite Section 1, the Municipality understands and agrees that any amount payable under this Letter of Agreement may be subject, at the Ministry's discretion, to adjustment to reflect final gas tax receipts and any other adjustments as set out in the guidelines and requirements.

3. If the Municipality receives dedicated gas tax funds on behalf of any other municipality, and the other municipality has agreed to the Municipality collecting the dedicated gas tax funds on its behalf, the Municipality shall provide, upon request and in compliance with the requirements set out in the guidelines and requirements, any applicable municipal by-law and legal agreement between the Municipality and the other municipality providing for such arrangement to the Ministry prior to the payment of any dedicated gas tax funds by the Ministry under this Letter of Agreement.

4. The Municipality shall deposit the funds received under this Letter of Agreement in a dedicated gas tax funds reserve account, and use such funds only in accordance with the guidelines and requirements.

.../3

Page 50 of 161 -3-

5. The Municipality shall adhere to the reporting and accountability measures set out in the guidelines and requirements, and shall provide all requested documents to the Ministry.

6. The Municipality understands and agrees that the funding provided under this Letter of Agreement represents the full extent of the Ministry's and Province's financial contribution under the Program, and that no additional funds will be provided by either the Ministry or the Province for such purposes to the Municipality for the 2013/2014 Program year.

7. The Ministry may terminate this Letter of Agreement at any time, without cause, upon giving at least sixty (60) days written notice to the Municipality. If the Ministry terminates this Letter of Agreement without cause, it may cancel all further dedicated gas tax funds payments. Where the Ministry has terminated this Letter of Agreement under this Section, the Ministry may, after determining the Municipality's reasonable costs to terminate any binding agreement for any eligible public transportation service acquired, or to be acquired, with dedicated gas tax funds provided under this Letter of Agreement, provide the Municipality with additional funding to offset, in whole or in part, such costs. The additional funding may be provided only if there is an appropriation for this purpose, and in no event shall the additional funding result in the total funding under this Letter of Agreement exceeding the amount specified under Section 1.

8. Any provisions, including those in the guidelines and requirements, which by their nature are intended to survive the termination or expiration of this Letter of Agreement, shall survive its termination or expiration.

9. The Municipality hereby consents to the execution by the Ministry of this Letter of Agreement by means of an electronic signature.

If the Municipality is satisfied with and accepts the terms and conditions of this Letter of Agreement, please secure the required signatures for the four enclosed copies of this Letter of Agreement and return two fully signed copies to:

Ministry of Transportation Division Services and Program Management Office 2th Floor, Suite# 2702 777 Bay Street, Toronto, Ontario M7A 2J8

.. ./4

Page 51 of 161 -4-

Once the Ministry has received the signed copies, the last signature of which shall be the effective date of this Letter of Agreement, together with a copy of the authorizing municipal by-law, the Ministry will make arrangements for the payment of the dedicated gas tax funds to the Municipality.

Yours sincerely,

Glen Murray Minister of Transportation

I have read and understand the terms of this Letter of Agreement, as set out above, and by signing below I am signifying the Municipality's consent to be bound by these terms.

City of Orillia

Per: Date: ______~------Mayor

Per: Date: Chief Financial Officerffreasurer ------

Page 52 of 161 Ministry of Training, Ministere de Ia Formation Colleges and Universities et des Colleges et Universitas

Minister Ministre

Mowat Block ~difice Mowat Queen's Park Queen's Park Ontario Toronto ON M7A 1L2 Toronto ON M7A 1L2

--.. ·-~---...... December 9, 2013 ··~ .. ·~ ..·-----"

His Worship Angelo Orsi Simcoe County 50 Andrew Street South Orillia ON L3V 7T5

Dear Mayor Orsi,

I am writing to update you on Ontario's dealings with the federal government on a renewed Labour Market Agreement

The federal government is preparing to renegotiate the Labour Market Agreements with each province, and has proposed a Canada Job Grant to direct future skills training in Canada.

In September, I discussed our approach to these negotiations with municipal leaders at a standing meeting with the Association of Municipalities of Ontario. I also met with my provincial and territorial colleagues at the Forum of Labour Market Ministers.

Based on our shared views, all of Canada's provinces and territories have released a report, "Building Skills Together," which outlines our success helping people facing barriers to work. Municipalities have an important role to play in delivering employment and training programming and are critical to supporting the employment success outlined in this report.

A copy of this report is included with this letter. It is also available online at http://www.tcu.gov.on.caleng/labourmarket/BuildSkills.html. I encourage you to share the report with your council members and residents.

On November 8, 2013, my provincial-territorial counterparts and I met with Jason Kenney, Canada's Minister of Employment and Social Development. Much of our conversation focused on the renegotiation of the Labour Market Agreements and the proposed Canada Job Grant. Provinces and territories stood together advocating for new Labour Market Agreements that meet the needs of our jobseekers and employers. Ensuring that all of Ontario's job seekers have the opportunity to participate in the labour force remains a priority for me and Premier Wynne. This is why I made it very clear to Minister Kenney that any renegotiation of a Labour Market Agreement must preserve and broaden our ability to deliver a wide range of employment and training programs, particularly those that link training to labour market demand.

..J2

Page 53 of 161 -2-

We need our training programs to continue to meet the unique needs of our province's regions, businesses and people- including youth, newcomers, Aboriginal people, long-term unemployed and people with disabilities.

Throughout the meeting, my counterpmts and I remained steadfast in agreement that we cannot support any program that is funded on the backs of our most vulnerable workers, such as the current Canada Job Grant proposal. Simply put, this grant will place the Employment Ontario network and the province's successful employment services and training programs at risk.

Canada's premiers reaffirmed this message when they met for the Council of the Federation on November 15 in Toronto and discussed these impmtant negotiations. Every premier agreed that provinces and territories cannot move forward with the Canada Job Grant as proposed. They have asked provincial-territorial ministers to develop an altemative proposal to present to Minister Kenney.

This work is moving very quickly. This alternate proposal is going to be based on the feedback we have received from stakeholders, including municipalities.

As we continue to talk with the federal govemment, I need your help to spread the message about the impact that the federal proposal could have on our ability to help vulnerable workers.

If you have not already clone so, I also urge you to write to your federal Member of Parliament and your Member of Provincial Parliament to tell them how the federal government's proposals would impact you and your communities. Yom input can help us negotiate a workable agreement for Ontario.

Included with this letter is a fact sheet on Ontario Employment and Training Programs to show bow we allocate funding and bow programs could be affected by the federal government's proposal. You can also share your thoughts on these proposed changes at with us directly [email protected].

Sincerely,

Brad Duguid Minister

Page 54 of 161 Ontario delivers employment and training programs designed to address the diverse labour market needs of the province.

This includes programs delivered through Employment Ontario such as Second Career, Literacy and Basic Skills, and the Employment Service that help unemployed workers upgrade their skills and find jobs.

It also includes specialized services funded by various Ontario ministries for vulnerable workers such as immigrants, Aboriginal peoples, social assistance recipients, persons with disabilities, and others who need additional support.

Some of these programs are currently paid for, in whole or in part, through the following federal funding agreements:

• Labour Market Agreement (LMA) for clients not eligible for Employment Insurance; • Labour Market Development Agreement (LMDA) primarily for clients eligible for Employment Insurance; • Labour Market Agreement for Persons with Disabilities (LMAPD); and • Targeted Initiative for Older Workers (TIOW).

TheLMA, LMAPD, and TIOW are set to expire on March 31, 2014.

Based on statements in the 2013 Federal Budget, a Canada Job Grant would largely replace the LMA and cut $232M annually from existing programs.

Current Source of Funding for Ontario Potential Impact of Proposed Labour Market Programs, 2012-13 Canada Job Grant

$232M

Canada Job Grant Impact

TIOW LMAPD $9.3M $76.4M $76.4M

Page 55 of 161 If LMA funds are redirected to the Canada Job Grant, the following programs are most at risk of seeing cuts: • Employment Benefits for Persons with Disabilities through the Ontario Disability Support Program • Employment Assistance and Employment & Participation Benefits through Ontario Works • Apprenticeship Training • Second Career • Employment Services offered through Employment Ontario, such as free personalized counselling to find work, advice on further training and education, and incentives for employers to hire and train workers • Literacy and Basic Skills • Programs for immigrants, including Bridge Training and Language Training • Summer job programming for youth

THE 2013 FEDERAL BUDGET ALSO ANNOUNCED PLANS TO RESHAPE THE LMAPD AND LMDA OTHER PROGRAMS AT RISK:

Labour Market Agreement for Persons with Disabilities (LMAPD) supports: • Employment and Income Supports through the Ontario Disability Support Program • Addiction supports that help prepare individuals for employment through Ontario Works • Community Participation Supports • Community mental health programming • Accessibility supports for postsecondary education students with disabilities

Labour Market Development Agreement (LMDA) provides funding primarily for clients who are eligible for Employment Insurance: • Employment Services offered through Employment Ontario, such as free personalized help to find work, advice on further training and education, and incentives for employers to hire and train clients • Second Career • Apprenticeship Programming • Other programs, including Job Creation Partnerships, Self-Employment Benefit, and Labour Market Partnerships

THE PROPOSED CANADA JOB GRANT WOULD NOT HELP UNEMPLOYED WORKERS • People must either be working or would have to find, an employer to be eligible for support through · a Canada Job Grant. This would leave many unemployed Ontarians without access to-fraining.

IMPACTS OF THE CANADA JOB GRANT ON WORKERS AND BUSINESSES IN ONTARIO • Employers would be required to contribute cash to cost-match the Grant (in-kind contributions would not be eligible). Some small businesses would be able to claim a portion of their trainee wage costs as a part of their contribution. No other in-kind contributions would be eligible. • The grant would primarily support direct costs of training. Only Employment Insurance-eligible clients could receive additional financial supports. This would not provide the daycare, transportation or other indirect training supports that help many vulnerable workers access training. • Training would have to be provided by community colleges, career colleges, or a union training centre (not employers). • Ontario would not be able to use the funding to design programs that address its own labour market needs.

Page 56 of 161 Ontario Provincial Police Police provinciale de /'Ontario

Chris D. Lewis Commissioner Le Commissaire File#: 552-10/614-00

December 23, 2013

Mayors I Reeves OPP Policed Municipalities JAN - 2 2014

Dear Mayor I Reeve:

On November 25, 2013, the Ministry of Community Safety and Conectional Services (MCSCS) published the amended Use of Force Guideline for Conducted Energy Weapon (CEW) permitting police services to identify further classes of police officers authorized to carry CEWs.

Please be advised that, effective immediately, any OPP officer who is trained in the use of the CEW will be permitted to carry the device for operational purposes provided a CEW is available at their work location. Supervisors and uniform members who have been designated as "Second-in-Charge" will continue to cany a CEW in the course of their duties, as will previously designated specialized teams. The OPP is updating its policy to reflect the expanded deployment of CEW s.

In January 2014, training in the use of the CEW will begin for officers during their Block Training. An annual re-certification will also be delivered for those officers currently CEW trained.

Any questions about CEWs should be directed to your local OPP Detachment Commander.

The OPP is pleased that more officers will be equipped with this valuable intermediate use of force option as an added tool for use in ensuring the safety and security of the communities the OPP serves.

Chris D. Lewis ljtm

777 Memorial Avenue 777 avenue Memorial Orillia, Ontario Ori/lia, Ontario L3V7V3 L3V7V3 Telephone: (705) 329-6199 Telephone (705) 329-6199 Facsimile: (705) 329-6195 Telecopieur (705) 329-6195Page 57 of 161 Page 58 of 161 Thinking beyond the box Stewardship® Ontario JAN ·• 3 2014

December 31, 2013

ORILLIA, CITY OF SO Andrew St. South Orillia, ON L3V 7TS

Dear Mayor and Members of Council:

RE: Industry funding for Municipal Blue Box Recycling for 2013 Program Year

Packaging and printed paper companies, represented by Stewardship Ontario, fulfill their responsibilities to fund SO% of the net cost of the residential Blue Box recycling program by making cash payments to municipalities on a quarterly basis. Stewardship Ontario is pleased to enclose the third quarterly payment for 2013.

The total payments distributed to municipalities in this quarter almost $23 mr'llion. This year, Stewardship Ontario will distribute a total of $91 million in cash to Ontario municipalities on behalf of the companies that are responsible for packaging and printed paper under the Blue Box Program. This brings the total cash payment from industry to municipalities to $613 million since the program began in 2004.

In addition to the direct cash payments, Stewardship Ontario continues to work with municipalities to complete projects that receive financial support under the Effectiveness and Efficiency (E&E) Fund and its successor, the Continuous Improvement Fund (CIF). Stewardship Ontario also continues to develop local markets for recyclables collected from Ontario's blue boxes by investing in innovative Ontario companies with new recycling solutions.

A key new initiative has been the development of the "Plastics is In" public education campaign, under which Stewardship Ontario has provided assistance to municipalities that have expanded the range of plastics they collect, in order to take advantage of advances in processing technology and capacity that we have seen as a result of our market development efforts.

Initiatives like this demonstrate how, by working together, we can make significant improvements in the performance of Ontario's renowned Blue Box recycling system. To find out more about these programs, please feel free to contact me at the address noted below.

Sincerely/

Lyle Clarke Executive Vice President Stewardship Ontario www.stewardshipontario.ca

Page 59 of 161 Thinking beyond the box Stewardship® Ontario

December 31, 2013

To all Municipalities:

Please find enclosed is the second quarterly payment for Municipal Blue Box Recycling for 2013,

We encourage you to switch from receipt of a cheque to Electronic Funds Transfer. CJBC, Stewardship Ontario's bank, is strongly advocating the EFT process in order to eliminate fraud, increase security and speed up receipt of payment to your municipality within 48 hours after issuing.

Please find enclosed the EFT form for your convenience. Please fill it out and email the completed form back to Stewardship Ontario at [email protected].

If you need further information, please feel free to contact me at the above email address,

Regards, ------r· ~'-- Frank Daniel Director/Controller

Encl:

1 St. Clair Avenue West T. 416.323.0101 www.stewardshlpontarlo.ca 7th Floor F. <116,323.3185 Toronto, Ontario info@s te wards hlp on tari o.ca M4V1K6 Page 60 of 161 ~ANADIAN IMPERIAL BANK OF COMMERCE 011643 "i@,~,§,t;0~Fd~'hti;p Ontario \ · ,. , , 1 'oue'e·n, , ,Street East Tor~_ntq·,· Qntario M4C .·2W5 , , I', ~: i St. Clair Aven~e West, 7th Floor . 12132013 Toronto, Ont<;:~rio, M4V 1K6 ''';;' - MMDDYYYY ,-_,.--;_·_-,~,;· ,"7'-

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CHEQUE 011643 STEWARDSHIP ONTARIO ORILLIA, CITY OF Payment Date: 12/13/2013 Vendor No.: 300059

BLUE BOX 03 06/26/2013 62,186.04 62,186.04 BLUE BOX 03 2013 PAYMENT' Cheque Total $ 62,186.04 Page 61 of 161

' Page 62 of 161

December 6, 2013

Angelo Orsi Mayor, City of Orillia 50 Andrew St. South, Suite 300 Orillia, ON L3V 7T5

Dear Mayor Orsi,

I am writing regarding the upcoming consultation session that Cornerstone Standards Council (CSC) would like to hold in the Orillia area as part of a 60-day consultation period on our draft Responsible Aggregate Standards. CSC is a non-profit organization that is currently developing a voluntary certification system for socially and environmentally responsible pits and quarries in Ontario. Our draft Standards propose actions and outcomes that aggregate producers would be required to meet if they wished to be certified responsible.

During our 60-day consultation period (January 6, 2014 until March 6, 2014), CSC will be hosting 6 sessions across the province to provide information on the certification system and draft Standards, answer questions related to the draft Standards, and facilitate commenting on the Standards.

I am contacting you today with a request to meet with the appropriate City of Orillia staff and solicit assistance in hosting and promoting this consultation session. CSC hopes that by engaging with you now we can benefit from your intimate knowledge of aggregate issues in your municipality, including information regarding: • The groups (community groups, environmental groups and aggregate operators) and individuals most concerned with aggregate siting and operation in Orillia; • Local media outlets that would be beneficial to promote the session through; and, • Venues/locations preferable for a meeting of this nature.

We would also appreciate it if the City of Orillia would review and comment on the draft Standards when they are released. When public consultation begins you will receive both a hard-copy and electronic copy of the Standards for your consideration.

Thank you in advance for your consideration of this request. I will follow up with your office shortly regarding the City of Orillia interest in working with CSC on this session.

Kindly,

Nic Schulz Director of Outreach, Cornerstone Standards Council 647-883-2719 [email protected]

CC: Roman Martiuk, Chief Administrative Officer, City of Orillia

285 McLeod St. Ottawa, ON K2P 1A1 phone: 647-883-2719 fax: 613-563-2274 email: [email protected] www.cornerstonestandards.ca Page 63 of 161 Page 64 of 161 Simcoe County Farm Fresh

January 7, 2014

Mayor Angelo Orsi and Council c/o Orillia Economic Development 50 Andrew Street South Suite 300, Orillia Ontario L3V 7T5

Dear Mayor Orsi and Council Members,

We are excited to offer you our new Sponsorship Package for Simcoe County Farm Fresh Marketing Association and Savour Simcoe, the premier tasting event in Simcoe County. We are delighted to announce that our Savour Simcoe event has won the 2013 “Ontario Culinary Event of the Year.” Simcoe County Farm Fresh Marketing Association, which is a non-profit organization, helps local food stores, farmers/producers, chefs, accommodators and microprocessors work together to create a sustainable local food market.

It would be wonderful exposure for your company to reach a new and growing demographic. Some may already be clients? We have people coming from all over for this local tasting event. It's becoming well known as 'the' food & beverage event in Simcoe County. Savour Simcoe and SCFF are gaining a great deal of media exposure each year and it’s only growing as the demand for local food awareness consistently climbs.

There are 4 levels of sponsorship available. We’ve added a NEW category this year, as a Friend of Simcoe County Farm Fresh Marketing Association, your company can take advantage of annual exposure via our website and social marketing tools as well as at the Savour Simcoe event on Aug 24, 2014. The other 3 designations are outlined in the brochure – Platinum, Silver and Contributing Sponsor levels, all of which assist us each year to create a memorable event.

The event attracts people from various regions travelling for the event as well as a very loyal local following. As you know, the local food movement is booming.

Please take the time to look over the package. I look forward to talking with you about joining our award winning event team. I’m sure one of our sponsorship levels will meet all of your goals.

With Thanks, Kim Masin, Savour Simcoe Event Planner

Simcoe County Farm Fresh Marketing Association Non-Profit Corp. 13-4 Alliance Blvd. Suite 227, Barrie, ON L4M 7G3 P: 705 734-2075 F: 705 734-7633 [email protected] www.simcoecountyfarmfresh.ca

Page 65 of 161 Simcoe County Farm Fresh

SAVOUR SIMCOE AWARDED 'CUUNARY EVENT OF THE YEAR 2013' Page 66 of 161 BY ONTARIO CUUNARY TOURISM AUJANCE • You will align your business with other li ke-minded organizations, businesses and individuals that are committed to supporting the local food movement and believe in giving back to the community

• You wi ll vitally contribute to improving the quality of economic sustainability for those in your community and help showcase its best assets to a growing agri-culi nary tourist po pulation

• You will be marketing your business to a captive, loyal and growing audience that supports organizations and buy local programs in the community

• The Annual Savour Simcoe event is a premier local culinary tasting event, hosted by Simcoe County Farm Fresh Marketing Association on August 24, 2014, that attracts tourists and repeat attendees who believe in creating alliances with other like-minded businesses you may not otherwise be exposed to

• Reach 20,000 - 50,000 unique website visits per month on simcoecountyfarmfresh.ca

• Exposure to over 3,200 likes on our Facebook page and consistently growing

• Twitter @SavourSimcoe displays over 1,800 followers that reach beyond the borders of Simcoe County

• Simcoe County Farm Fresh website has received valuable media coverage from journalists and reporters over the years estimating that nearly 2,000,000 media impressions have been made through both purchased and in-kind media coverage

• Align your business like these other developed partnerships:

Ministry of Agriculture and Food (OMAFRA) Ministry ofTourism, Ontario Culinary Tourism Alliance County of Simcoe Departments - GIS, Tourism Simcoe County ~ Simcoe County Museum, The County of Simcoe's Economic Development Office Muskoka & District Chef's Association Simcoe Muskoka District Health Unit, North Simcoe Community Futures Nottawasaga Community Futures, Georgian College, RT07 (BruceGreySimcoe) Simcoe County Food Partners Alliance

Page 67 of 161 J\ letter to our sponsors

Simcoe County Farm Fresh Marketing Association (SCFFMA) incorporated as a not-for-profit organization in 2007. Our mission statement is:"To promote and advocate local food production, processing, distribution and consumption for the purpose of sustaining the local food system in Simcoe County."

SCFFMA is run by a board of directors actively involved with businesses concerning the agricultural and food sectors which consist of local food store owners, farmers/producers and food service individuals as well as farmers' markets, accommodators and microprocessors.

We have been very busy over the last year hosting our local 6th annual Savour Simcoe event which took place on August 25th, 20 13 at the Simcoe County Museum with over 600 people in attendance. It was a huge success and garnered media coverage that is still ongoing providing a positive outlook to both the businesses that participated and sponsored the event. We are delighted to announce that our Savour Simcoe event has won the 20 13 "Ontario Culinary Event of the Year."

Over the years, we have provided several educational opportunities for our members to participate in industry workshops and seminars to assist in increasing business and training pertaining to agriculture and food marketing.

SCFFMA developed and executed a pilot project launched July 6, 2013 - Huronia Food Trail - Sentier des Saveurs- working with partners and supporters to encourage tourists to visit local farms, restaurants, food shops and bed and breakfasts in the region who focus on a buy local program. This is a self-guided tour along _the beautiful countryside of Simcoe County. It's intended to boost tourism and economic development in the region and create awareness on the local products and tastes of the region.

SCFFMA staff and members are continuously participating in hundreds of public speaking events and venues throughout the County and beyond to promote our region, educate about local businesses and products and the importance of a buy local system.

As we look into the future, we are working to build on the successes of the past. As part of our ongoing efforts to enrich the agri-culinary local culture of our region through education and exposure via SCFFMA, we continue to offer businesses the opportunity to be a part of our upcoming season by sponsoring SCFFMA as a yearly partner and/or our Savour Simcoe annual event. The contributions of our sponsors are vital to our ability to continue on in this vastly expanding local food movement in Simcoe County. We hope you will consider participation in our sponsorship program to help us keep our local food systems sustainable and to boost our community's economic growth.

On behalf of Simcoe County Farm Fresh Marketing Association, thank you for your consideration and your support.

Sandra Trainor Executive Director e Simcoe County Farm Fresh Page 68 of 161 Yearly Simcoe County Farm Fresh • Increase brand-awareness with onsite table space in a Supporter $5,500 high traffic location at the event Value of $8,850 • Opportun ity for supplied onsite signage (location to be (Includes Savour Simcoe Event Platinum Sponsorship value of $3,500) determined by the organizing committee) • Exposure through social media: Facebook & Twitter Targeted exposure as a buy local Simcoe County Farm Fresh supporter for I year on the following: • Printed Material Value $I ,500 Colour Logo placement on all materials where applicable: • Website & Social Media Value $4,000 • 50,000 printed guide maps as a Yearly Simcoe County • Logo placement on SCFFMA website as a Simcoe Farm Fresh Supporter County Farm Fresh Supporter (up to 50,000 unique hits • Savour Simcoe promotional material, 600 keepsake per month and growing) with a supplied advertisement on programs the home page • Trade shows and events on printed material for SCFFMA • Logo placement on Savour Simcoe web page for 12 • Onsite recognition at Savour Simcoe 20 14 months ( 15,000 views per month or 180,000 views) • Mention of sponsorship on Twitter and Facebook (reach • Tickets Value $650 is estimated at 15,000- 20,000 mentions per month) • Two VIP tickets to Savour Simcoe event Sunday August • Links to your website on the Savour Simcoe page 24th, 20 14 (includes dinner & accommodation for two Saturday August 23rd, 20 14) • Publicity Value $2,700 • Four additional tickets to Savour Simcoe event Sunday Possible Recognition as Platinum sponsor in advertising ie: August 24th, 20 14 • TV and Magazine coverage • Newspaper reporting and advertising • On-site coverage with professional photographers at event

Platinum Sponsor $3,500 • Increase brand-awareness with onsite table space in a Value of $5,772 high traffic location at the event • Opportunity for supplied onsite signage (location to be Website & Social Media Value $I ,600 determined by the organizing committee) • Your company logo and links to your website on the • Exposure through social media: Facebook & Twitter official Savour Simcoe web page for 12 months ( 15,000 views per month or 180,000 views) Printed Material Value $ I ,000 Logo placement on all materials where applicable: Publicity Value $2,700 • Savour Simcoe promotional material, 600 keepsake Possible recognition as Platinum sponsor in advertising ie: programs • TV and Magazine coverage • Onsite recognition at Savour Simcoe 20 14 • Newspaper reporting and advertising • On-site coverage with professional photographers at Tickets Value $472 event • 8 tickets to Savour Simcoe event Sunday August 24th, 2014

Silver Sponsor $ I ,500 • Opportunity for supplied onsite signage Value of $3,2 I 8 • Exposure through social media: Facebook & Twitter

Website & Social Media Value $I ,600 Printed Material Value $I ,000 • Your company logo and links to your website on the Logo placement on all materials where applicable: official Savour Simcoe web page for 12 months ( 15,000 • Savour Simcoe promotional material, 600 keepsake views per month or 180,000 views) programs • Onsite recognition at Savour Simcoe 20 14 Publicity Value $500 • On-site coverage with professional photographers at Tickets Value $I I 8 event • 2 tickets to Savour Simcoe event Sunday August 24th, 20 14

Contributing Sponsor- $750 value of$ 1,718

• Website & Social Media Value $I ,600 • Tickets Value $I I 8 • Your company logo and links to your website on the • 2 tickets to Savour Simcoe event Sunday August 24th, 20 14 official Savour Simcoe web page for 12 months ( 15,000 views per month or 180,000 views)

Page 69 of 161 Page 70 of 161 190 Memorial Ave. UnitE, Orillia, ON L3V SX6 Bus: 705-325-0505 Fax: 705-325-7328 www.hospiceorillia.org

''It's all about living.,"

November 22, 2013

City of Orillia Mayor Angelo Orsi 50 Andrew Street South, Suite 300, Orillia, ON L3V 7TS

Dear Mayor Orsi:

At this time of celebration, there are people in our community who are sharing a last holiday with a loved one, or facing their first holiday alone. Hospice Orillia is there for them. Since 1989, Hospice Orillia has been helping families in Orillia and the surrounding areas of Washago, Coldwater, Ramara, Severn Bridge, Moonstone, Brechin and Hawkstone to live to their fullest for all of their days. We have been there for families who need our support during their time of bereavement. And for 25 years, our community has helped us to carry out this mission.

We need your help to allow us to continue to support the end of life and bereavement needs of people in our community. Every dollar you donate stays right in our community. Your support will allow us to be here when you need us.

Hospice Orillia is an integral part of the care someone with a terminal illness can receive. Not only do we provide volunteer support, we can help families to create their own care teams so that the people they love can die peacefully and with dignity, often at home, in the place where they feel most comfortable.

"Two years ago my husband, John, was told he had aggressive lymphoma. Chemo was not effective, and we were told that radiation treatment would have a 50/50% chance of effectiveness. Although we received help from health care agencies, I wasn't comfortable leaving my husband alone for any length of time- even to pick up groceries.

The Client Care Coordinator from Hospice Orillia called me and set up an appointment to meet with us. I found her soothing, calming & assuring. She then set us up with a visiting volunteer. Not only was our volunteer assured in her role, I was comfortable leaving John in her care, and he enjoyed her company. When John eventually lapsed into a coma, our volunteer sat with me so that I didn't have to be alone during that time. Through Hospice Orillia, an angel was sent to help; we received relief from an agency I had previously known nothing about." -Hospice Orillia client.

Page 71 of 161 Hospice Orillia also provides support for people who have lost a loved one. This support is both practical and emotional. Sometimes the support focuses on emotions such as loneliness, regret or sadness. Other times it focuses on how people manage their lives where their partner formerly performed the work. They learn to cook, manage finances or arrange transportation. In short, Hospice Orillia helps loved ones to go on living.

"Six years ago my partner died suddenly from a heart attack. At the time I was not aware that Hospice provided bereavement support for my situation. I always thought that Hospice provided only palliative core support. It was 6 months after my partner's death, my church informed me of Hospice Oriffia's bereavement support groups, which I joined at that time.

Sadly last year my son died suddenly. This time I was aware of the support that Hospice provided. The emotional pain become so severe, that I decided to utilize the one to one bereavement support, before starting the support group. I can't imagine where I would be today if I hadn't received the tremendous support from Hospice, during these very traumatic times." ~Hospice Orillia client.

We are looking for your support to be sure that Hospice Orillia can continue to provide high quality hospice palliative care and bereavement support. Please give to ensure that Hospice Orillia can continue to meet the needs of families in our community. Your support makes all the difference.

Sincerely,

Lianne Raymond Sandra Dunham Volunteer Chair, Board of Directors Executive Director

~<:------

ANNUAL APPEAL DONATION FORM

0 Cheque - I have enclosed a cheque payable to Hospice Orillia in the amount of$___ _

0 Visa or Master Card- In the amount of$______

Name on Visa Card: First: ______Last: ______

Credit Card# ______Expiry: Month: Year:

Signature: ______Date: ------

Please mail the completed "Annual Appeal Donation Form" form to Hospice Orillia- 190 Memorial Ave., Unit E., Orillia, ON L3V 5X6 or drop your donation off in person.

Your support is greatly appreciated. Thank you.

Tax receipts will be issued for donations of $20 or more.

Charitable Registration Number: BN13583 7748 RROOOl

Page 72 of 161 ORILLIA CITY CENTRE TELEPHONE 50 ANDREW STREET SOUTH (705) 325-2144 ORILLIA, ONTARIO FACSIMILE L3V7T5 (705) 325-5178

Grant Request Amount: $1,300

Organization:

Name: Hospice Orillia

Address: 169 Front Street South

City: Orillia Province: Ontario Postal Code: L3V 4S8

Contact: Sandra Dunham, Executive Director Phone: 705-325-0505

E-Mail: [email protected] Fax: 705-325-7328

Number of Out of Town Membership Fee Members: ___,_7 __ Residents _2_ If Applicable n/a

Geographic Area Served: City of Orillia, and Coldwater, Oro-Medonte, Ramara and Severn

Date Formed: August 29, 1989

Outline the mission, purpose and objectives of your organization:

Mission: Hospice Orillia offers practical, emotional and spirtiual support to those in our community coping with advanced illness, death and bereavement. Our volunteers and staff serve clients and their loved ones of all ages and backgrounds with compassion and respect, while honouring their choices and supporting them through their life journey.

Objectives: • Provide supportive care for the terminally ill patients and their families before and after death

Page 73 of 161 • Educate and support volunteers who participate in care given to the termianlly ill patients and their families. Programs: • Volunteer visiting program providing support, companionship, and caregiver respite. • Bereavement support and bereavement support groups.

Type of Organization: Registered Charity

Other Sources of Funding: Received: Local Health Integration Network; various fund-raising events; in memoriam donations, private donations, corporate donations, Government of Canada (New Horizon's for Seniors Grant) Anticipated:

Purpose for which the current grant, if approved, would be used. Give complete details- i.e. Project or Event Description, Time Frame, Community Benefits. This grant will be used to recruit and train volunteers for our visiting Hospice Program. Specifically, we will focus our recruitment efforts on volunteers to assist families in mobilizing their natural community of friends, families and neighbours, on implementing a software solution to coordinating their network and in recruiting visiting volunteers who will supplement that natural care team.

Each Hospice Volunteer attends Fundamentals of Hospice Palliative Care; a 24-hour training program for professionals and volunteers about end of life care, delivered over 8 weeks. Through this training, volunteers gain an understanding of various life limiting diseases and their normal trajectory of pain and pain management and how to respond to a variety of situations they might encounter.

As we have for the past 25 years, Hospice Orillia will place many of these volunteers in the homes of people who are dying and allow them to work one on one to obtain the outcomes the patient requests. What's new is that we will provide further training to a number of our volunteers to help families to identify the natural caregivers in their lives. For example, we will find out where they lived, worked and played and suggest friends, neighbours and relatives who might be prepared to support them. We will also train our volunteers to work with the software "Tyze" to create an online solution to the difficulty of coordinating care. This approach to care will ensure that people in Orillia are better able to help one another and also that caregivers have more support.

A fabulous example of this type of care is that the Orillia Curling Club business ladies recently rallied around one of their fellow curlers with breast cancer to assist with meals, yard work and childcare.

The expansion of Hospice Orillia's volunteer program will benefit Orillia as more families will have access to high quality Palliative Care services. We know that early initiation of hospice services leads to better outcomes for individuals including lengthening their life expectancy and improving the quality of life.

Page 74 of 161 We also know that families, whose loved one was involved with hospice services, cope better with bereavement.

Do you currently receive other grants or subsidies from the City? No

Previous Grants from the City?

Amount requested: $1,30Q Year of Request:__.2""0,.,12,______

Amount approved: $1.000 Year of approval: 2012----

PART C ·Signature of Authorized Official(s)

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Page 75 of 161 Page 76 of 161 From: Grace Isgro To: Janet Nyhof Subject: FW: Final Business Plan Draft Date: Wednesday, December 18, 2013 1:32:58 PM Attachments: Business Plan CCHL 121113.docx NPHL.doc

-----Original Message----- From: Linda Murray [mailto:[email protected]] Sent: December-18-13 11:32 AM To: Grace Isgro Cc: Gayle Jackson Subject: Fwd: Final Business Plan Draft

This is the copy of the business plan that the working group would like to see supported by the city. Could this be included, with the mayor's permission, on the next available agenda with a motion that the mayor be able to sign a letter of support to be included to the ministry? The package is going to the ministry today with a letter of support previously signed by the mayor, but not specifically in supporting this business plan.

Thanks, Linda

------Forwarded message ------From: Stephanie Kersta Date: Wed, 11 Dec 2013 15:35:45 -0500 Subject: Final Business Plan Draft

Hi All,

Attached is the final draft of the Business Plan reflecting the changes from the meeting. I have included the NP job description-any feedback/additions to this is very welcome! If I don't hear back from you by Friday I will take all as approved. If you would like something changed please send the plan back to me with track changes.

I will be in touch with the signatories shortly to schedule time next week to sign.

Warm regards, Stephanie Kersta

Page 77 of 161

Couchiching Community Health Link Business Plan

Seventh Draft (for approval by December 13)

Page 78 of 161

Table of Contents

1.0 Health Link Profile ...... 3 1.1 Key Contacts ...... 3 1.2 Collaborating Partners ...... 4 1.3 Health Link Region Population Health Profile ...... 5 1.3.1 Description of Couchiching community ...... 5 1.3.2 Couchiching community area health profile ...... 5 2.0 Key Commitments ...... 11 2.1 Privacy...... 21 2.2 Information Management and Information Technology ...... 21 3.0 Resource Plan ...... 22 4.0 Patient and Family Engagement ...... 29 5.0 Provider Engagement ...... 29 6.0 Quality Improvement Plans ...... 29 7.0 Governance & Administration ...... 30 7.1 Governance ...... 30 7.2 Administration ...... 31 8.0 Signatories ...... 32 Appendix A - Health Link Demographic, Census, and Utilization Profile ...... 34 Appendix B - Orillia Soldiers’ Memorial Hospital High User Data ...... 35 Appendix C - Community Care Access Centre (CCAC) High User Data ...... 36 Appendix D - Health Quality Ontario Value Stream Mapping Report ...... 37 Appendix E - NSMLHIN Telehomecare Proposal ...... 38 Appendix F - NSMLHIN Senior Strategy ...... 39 Appendix G – Nurse Practitioner Job Description ...... 40 Appendix H – Canadian Medical Protective Association Privacy Issue ...... 41

Page 79 of 161

1.0 Health Link Profile

1.1 Key Contacts LHIN: North Simcoe Muskoka LHIN

LHIN Health Link Contact: Susan Plewes, Director, Health System Transformation

Phone: (705) 326-7750 x220

Email: [email protected]

LHIN IT/eHealth Contact: Gary Hurd

Phone: (705) 326-7750 x 205

Email: [email protected]

Health Link Name: Couchiching Community Health Link

Lead Organization: Couchiching Family Health Team

Primary Health Link Lynne Davies, Executive Director Contact:

Mailing Address: 119 Memorial Avenue, Orillia, ON, L3V 5X1

Phone: 705-329-3649 ext.201

Email: [email protected]

Secondary/Administrative Stephanie Kersta Health Link Contact:

Mailing Address: 119 Memorial Avenue, Orillia, ON, L3V 5X1

Phone: 416-432-1158

Email [email protected]

Page 80 of 161

1.2 Collaborating Partners Canadian Mental Health Association Simcoe Country (CMHA)

Chippewas of Rama First Nation

City of Orillia

County of Simcoe Paramedic Services

Enaahtig Healing Lodge & Learning Centre

Health Quality Ontario (HQO)

Helping Hands, Orillia

Hospice Orillia

Huronia Nurse Practitioner-Led Clinic

North Simcoe Muskoka Community Care Access Centre (NSM CCAC)

North Simcoe Muskoka LHIN (NSM LHIN)

North Simcoe Muskoka Palliative Care Network

Ontario Medical Association (OMA)

Orillia Soldiers’ Memorial Hospital (OSMH)

Page 81 of 161

1.3 Health Link Region Population Health Profile 1.3.1 Description of Couchiching community Orillia and area is one of five defined regions under the North Simcoe Muskoka LHIN. Municipalities within the region consist of the City of Orillia (pop 30,586), Township of Severn (pop 12,377), Township of Oro-Medonte (pop 20,078), Township of Ramara (pop 9,275), and Chippewas of Rama (pop 1,609). Total population for this region is 73,186. The physical land area is approximately 1,595 km². The Couchiching Family Health Team has over 50,000 rostered patients for this region.

According to Census 2011, 19.1% of the population are aged 65+, which is higher than the Ontario average of 14.6%. Citizens primarily speak English as their first language (92.7%) with approximately 1,105 (1.5%) residents stating French as their first language. According to Census 2006, 7,280 (10.3%) residents are immigrants, and 3,025 residents (4.2%) self-identify as Aboriginal. 38,990 (65.9%) residents are in the workforce, with an unemployment rate of 5.5% (approximately 2155 people), which is lower than the provincial rate of 6.4%. 4,742 (6.7%) residents are living below the low income cut off.

1.3.2 Couchiching community area health profile According to information provided by the Health Analytics Branch, May 2013:

• Orillia and area has the second highest total of unscheduled ER visits in the NSM LHIN, at 49,200 in 2011 • 6,838 individuals are age 75+, Orillia and area has 521 long term care beds, and zero interim beds • In 2011, there were 4,669 active home care cases • There were 163 complex continuing care cases in 2011, second highest in the LHIN • There were 519 ALC separations, with an average length of stay 13.1 days (17.8%) which is the second highest in the LHIN

According to data from Orillia Soldiers’ Memorial Hospital (OSMH) 177 High Users (5%) of acute care inpatients accounted for:

• 31.4% of all acute resources, 62% of all ALC acute care days, and 34.7% of all acute care inpatient days • Average length of stay including ALC days was 30.3 days, excluding ALC days was 13.1 days • 46.9% of admissions were those age 75+ • 60.4% of females admitted, 39.6% of males admitted • 4% of high users had no access to primary care • 18% of high user separations were unplanned readmissions <28 days of previous admissions with the same/related condition

Of these high users:

• 46% were discharged to home or a home setting with support services • 15% were discharged to home without support services • 23% were transferred to a continuing care facility

The most frequent major clinical categories occurring by highest weights were:

• Multisystemic or Unspecified Site Infections (Sepsis)-15.6% • Diseases and Disorders of the Digestive System (Gastrointestinal)-13.0% • Diseases and Disorders of the Respiratory System (COPD, Pneumonia)-11.8% • Significant Trauma, Injury, Poisoning and Toxic Effects of Drugs (Fractures)-10.6%

Page 82 of 161

The most frequent major clinical categories occurring by separations were:

• Diseases and Disorders of the Digestive System (Gastrointestinal)-15.6% • Diseases and Disorders of the Respiratory System (COPD, Pneumonia)-13.5% • Diseases and Disorders of the Circulatory Systems (CHF, Cardiac)-13.5% • Significant Trauma, Injury, Poisoning and Toxic Effects of Drugs (Fractures)-9.4%

In review of the Health Analytics Data, Chronic Obstructive Pulmonary Disorder (COPD) attributed to:

• 252 inpatient separations-this is the second highest in the North Simcoe Muskoka LHIN • 312.3 separations per 100,000 population, this is the second highest in the North Simcoe Muskoka LHIN, and much higher than the provincial number of separations at 157.5 per 100, 000. • 2 056 days in hospital

In review of data from Community Care Access Centre (CCAC):

• 89% of the identified COPD high user patients were involved with CCAC, 11 of the 18 were active in 2012/2013, the remaining 7 patients either were ineligible for services, in long term care homes, or did receive home care but not during the reporting period. • 10 patients received in home services • 5 patients were over age 75, 6 patients were under age 75 • 10 of the 11 patients had a primary care provider

Page 83 of 161

Description of Collaborating Partners

A Steering Committee was created with administrators from various health and community care agencies in Orillia. Below is a description of each of the core collaborating agencies.

Couchiching Family Health Team (FHT)

A multidisciplinary team of family physicians and other health professionals located in Orillia, Ontario who are dedicated to improving the health care of the community with a primary focus on optimizing patient health and satisfaction. The Couchiching Family Health Team aims to provide timely medical care through access to team- based care, to be a model for the integration of other health professionals into primary care, to provide comprehensive and integrated medical care through the implementation of physician-led, multi-disciplinary programs, and to provide seamless integrated care, ranging from acute care to long-term care, with a focus on the identification and remedy of gaps in health care service

Canadian Mental Health Association (CMHA)

The Canadian Mental Health Association (CMHA), founded in 1918, is one of the oldest voluntary organizations in Canada. Each year, we provide direct service to more than 100,000 Canadians through the combined efforts of more than 10,000 volunteers and staff across Canada in over 120 communities.

As a nation-wide, voluntary organization, the Canadian Mental Health Association promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness. The CMHA accomplishes this mission through advocacy, education, research and service.

CMHA branches across Canada provide a wide range of innovative services and supports to people who are experiencing mental illness and their families. These services are tailored to the needs and resources of the communities where they are based. One of the core goals of these services is to help people with mental illness develop the personal tools to lead meaningful and productive lives

Chippewas of Rama First Nation

The Chippewas of Rama First Nation are a proud progressive First Nation community. Throughout history, the Chippewas of Rama First Nation have been known as a caring, sharing people, and the Chippewa territory, “the gathering place”, where travellers rested before continuing on their journey, where great meetings were held and important agreements signed. Among the many services provided to the community include, Getsidjig Endaawaad “Where our Elders/Seniors Reside” Seniors Home and Extended Care Facility, Rama Health Centre, Health and Social Services, Chippewas of Rama Community and Family Services, Mnjikaning Arena and Sports Ki (MASK) Recreation Centre, Early Childhood, Childhood, and Adult education.

City of Orillia

The City of Orillia is governed by an elected City Council consisting of a Mayor and eight Councillors. The Mayor is elected by all eligible electors, while each Councillor is elected by the eligible electors of his or her respective ward. Mayor and Council are elected for a four-year term. The current Mayor and Council are in office from December 1, 2010 to November 30, 2014. The City of Orillia provides all municipal services, arts, culture, business development, and physician recruitment.

Page 84 of 161

County of Simcoe Paramedic Services

In 2004, the County of Simcoe created the County of Simcoe Paramedic Services (CSPS) within the County structure. County of Simcoe Paramedic Services is operating in a high performance model. A high performance Paramedic Service model strives to achieve:

• Response Time Reliability • Clinical Sophistication • Economic Efficiency • Customer Satisfaction

The County of Simcoe Paramedic Services employs full and part-time Paramedics, all of whom are certified as Primary Care Paramedics (PCP), or Advanced Care Paramedics (ACP) through the The Sunnybrook-Osler Centre for Prehospital Care (SOCPC) Base Hospital Program, under the license of an emergency physician. Through analysis of service data, trends are identified relating to the demands for service. Using this knowledge, we are able to adjust resource deployment to best meet the increasing demand for service.

Enaahtig Healing Lodge and Learning Centre

The Enaahtig Healing Lodge and Learning Centre is established to provide opportunities for wholistinc healing and learning based on the priciplasl of Aboriginal culture to individuals and families in a safe environment in order to foster healthy, balanced communities and nations. Objectives include establishing and operating a healing and learning centre for Aboriginal people, the promote traditional Aboriginal values and beliefs to encourage and foster the healing, rebuilding and strengthening of Aboriginal communiites, the promote the spiritual, emotional, mental, and physical well-being of Aboriginal individuals, families, and communities, and, to provide programs and services responding to the social, cultural, educational, and language needs of Aboriginal communities.

Health Quality Ontario (HQO)

Health Quality Ontario (HQO) is a partner and leader in transforming Ontario’s health care system so that it can deliver a better experience of care and better outcomes for Ontarians and better value for money. HQO’s legislated mandate under the Excellent Care for All Act, 2010 is to evaluate the effectiveness of new health care technologies and services, report to the public on the quality of the health care system, support quality improvement activities and make evidence-based recommendations on health care funding. HQO is an arms- length agency of the Ontario government.

Helping Hands, Orillia

Helping Hands provides Community Support Services for Seniors and has been serving the community for over 40 years. A not-for-profit, charitable organization with a local Board of Directors, Helping Hands supports clients’ ability to live independently and to maintain and enhance their quality of life. Serving seniors residing in the City of Orillia and areas of surrounding townships including Ramara, Severn and Oro-Medonte. Community Support Services include; personal care, homemaking, caregiver relief (respite), ervices assisted, living s M eals on W hee transportation (including wheelchair), isiting frie n, d and ly v telephone assurance rograms s o c ia l p.

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Hospice Orillia

Offers practical, emotional and spiritual support to those coping with advanced illness, death and bereavement. Services include a volunteer home visiting program and 8-week bereavement groups several times a year. Individual bereavement counseling is available for those requiring one-on-one support

Huronia Nurse Practitioner-Led Clinic (NPLC)

Huronia Nurse Practitioner-Led Clinic is a newly funded model of care under the Ministry of Health and Long Term Care. In this model, patients have access to primary health care through a Nurse Practitioner as their primary care provider. The clinic provides team based care through interprofessional health care providers and is supported by collaborating physician partners. The Huronia NPLC has been involved as a key stakeholder in the Health Link. Our clinic will offer support to the Health Link by accepting patients without a primary care provider and will offer in- kind support to the Health Link to manage vacation time for the NP hired with the Health Link. Our team offers primary health care services from infancy to senior years providing care and treatment of acute episodic illness, diagnosis and management of chronic illness and disease, support for mental health conditions, prenatal and postnatal care, outreach to the community through home visits and palliative care support.

North Simcoe Muskoka Community Care Access Centre (NSM CCAC)

In collaboration with other health care partners, the Community Care Access Centre helps local residents of all ages to access and navigate the health care services they need. This includes helping people to live safely at home for as long as possible, supporting them to return home to continue their recovery or to convalesce elsewhere after a hospital stay, to attend school and, when the time comes, to die where they choose with dignity. Care in the home and community includes intensive care coordination, particularly for children who are medically fragile and vulnerable seniors who are managing multiple health conditions and have complex needs that may be addressed through home care and other community support services. The CCAC also assists individuals to access other types of care such as adult day programs, supportive housing or assisted living, long-term care, convalescent care and complex continuing care

North Simcoe Muskoka LHIN (NSM LHIN)

The North Simcoe Muskoka Local Health Integration Network (LHIN) is a crown agency that reports to the Ministry of Health and Long-Term Care. It is one of 14 local entities designed to plan, integrate and fund local health services, including hospitals, community care access centres, community health centres, long-term care homes, mental health and addiction programs and a variety of community support services agencies within specific geographic areas.

The North Simcoe Muskoka (NSM) LHIN encompasses the District of Muskoka, most of the County of Simcoe and a portion of Grey County. North Simcoe Muskoka is home to four First Nations. Given its location in and around cottage country, NSM experiences significant seasonal variation in population and demands for related health services. North Simcoe Muskoka is also an increasingly popular retirement destination. North Simcoe Muskoka residents have benefited from numerous programs funded by the LHIN. Improved wait times in emergency rooms, expanded care for seniors in a variety of settings and the implementation of residential hospice beds are just a few of the initiatives that have seen our residents receive quality and timely care close to home.

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North Simcoe Muskoka Palliative Care Network

The North Simcoe Muskoka Palliative Care Network (NSMPCN) is an alliance of health care providers, volunteers, and consumers who help residents in our community access whole person care that relieves suffering and improves the quality of living and of dying.

Orillia Soldiers’ Memorial Hospital (OSMH)

Orillia Soldiers’ Memorial Hopsital is a 230-bed community hopsital located in Orillia, Ontario, providing specialized regional programs, as well as surgical and medical services to the residents of Simcoe County and Muskoka. For over a century our healthcare team has been acknowledged and respected for providing exceptional care and service to our patients.

Ontario Medical Association (OMA)

Specifically related to Health LINKS it is recognized that a unique strength of the OMA is that the organization represents Ontario’s family practice physicians and specialists necessary for coordinated policy, implementation activities and communication. The OMA is developing a communication strategy to ensure members and other stakeholders have pertinent, accessible, and current information, as well as applicable tools and resources. The OMA will explore partnerships and collaboration opportunities with relevant stakeholders to support LINKS. The OMA will undertake an economic analysis of the projected potential system savings as measured through the MOHLTC metrics against current and projected demographics.

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2.0 Key Commitments “I value care that is respectful, responsive, right for me” (Value Statement from Value Stream Mapping August 19-20, 2013, see Appendix D)

Approach

This business plan is the culmination of the shared commitment of health care providers within Orillia and area to undertake and improve health care delivery and experience for seniors and those living with complex conditions while efficiently managing costs that arise as a result of complex care needs.

Senior leaders from core partner organizations assembled a steering committee in May 2013 to act on the opportunity to create a Health Link in Orillia and area. This plan was compiled over the course of several meetings and reflects input and advice garnered through courageous conversations, a shared vision of a more efficient future state of health care, and other consultation opportunities, including a value stream analysis with community partners and stakeholders.

This plan summarizes the shared commitments of the Couchiching Community Health Link and outlines the proposed actions to attain person-centered, coordinated care for individuals with complex chronic health conditions. The partners have committed to work collaboratively, to engage patients and caregivers in their care planning process, and to engage healthcare providers in all aspects of this health system transformation.

Couchiching Community Health Link will be taking a phased approach to first map the current state of care both from a clinical perspective and a patient and caregiver perspective, and determine what needs to change to ensure appropriately resourced and coordinated care and an improved quality of life for users of the system. By the end of the first year we hope to have exhibited the benefits of collaborative care planning for as many as 50 individuals, and also create a proven, lasting framework for collaborative care planning that can be spread across all chronic conditions.

Target Population

Couchiching Community Health Link is committed to integrated care for people living with chronic conditions. We plan to create a benchmark of care for individuals living with chronic conditions that is based on best practices and both patient and provider engagement. To ensure this is effective, our first target population will be individuals with Chronic Obstructive Pulmonary Disease (COPD). After examining statistics from Orillia Soldiers’ Memorial Hospital it was noted that 1/3 of hospital readmissions in less than 28 days of discharge are patients with COPD. We feel that this population allows the most opportunity to make differences in effective care thus increasing quality of life for our residents and reducing hospital visits and recidivism rates, directly decreasing healthcare costs.

Overarching Aim and Key Commitments

The overarching aim of Couchiching Community Health Link is to improve the delivery and coordination of care for individuals in Orillia and area who are high users of the system and living with chronic health conditions, while reducing health care costs by ensuring early interventions, relevant care and reducing wastes

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Our specific objectives:

• To bring providers and community partners together to work as a team and more effectively coordinate health services and care;

• To implement a care coordination model that meets the needs of all individuals with complex health needs, one that can be continuously improved and is culturally relevant to individuals of specific populations including aboriginal populations. We will respond to and address any linguistic needs if and when they arise.

• To improve care and health outcomes for seniors and others living with complex health conditions.

Key Commitments

Communication and Education

A collaborative education program that is developed from all providers is a priority. By having standardized, consistent messaging at every interaction, patients will feel more knowledgeable about their condition and better able to self-manage. Once a patient is diagnosed with a chronic condition, education will be encouraged and patients will be informed of all the resources available to them in the community.

This will increase patient self-management, which will decrease unnecessary ED visits, create better patient care by decreasing patient anxiety related to exacerbations, and create a coordinated collaborative program based on best practices.

Encouraging Self-Management

Individuals and family members/caregivers will be linked with and encouraged to attend the various self- management programs in the community when the services are appropriate for them to build individual’s confidence when dealing with their health, and their support network to increase patient satisfaction.

Advanced Care Planning and Palliative Care

All patients will be encouraged early to understand their disease trajectory, to identify how much treatment they wish to pursue and to understand when and why to pursue Palliative Care. The North Simcoe Muskoka Palliative Care Network will provide training to Primary Care providers about how to introduce the topic of Advance Care Planning early in the disease process. Hospice Orillia will work with individuals and groups to document their wishes and to discuss their wishes with their decision makers. Later in the disease, Hospice Orillia will assist patients in understanding that they can simultaneously pursue treatment and palliative goals and will reassure patients and their families that pain and symptoms will be managed effectively at end of life. In addition, individuals and their family caregivers will be coached in developing a personal care team, which may include funded home care services, paid home care services, friends and family and community volunteers. Families will be given the option of coordinating their care using web-based software. This will reduce stress on caregivers/family and professionals.

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Access to Health Care Providers

After discussions with patients at the value stream mapping, we believe that by ensuring easy access to health care providers, at the appropriate time, patients will report a better experience, and will prevent problems from escalating, thus reducing hospital visits. This includes linking unattached patients with a primary care provider, priority booking for our target population of chronic care patients, potential advanced access implementation, and proactive follow up appointments.

Partnerships

The steering committee agrees that partnerships need to be made in order to provide collaborative care that is sustainable. Potential community partnerships include Oxygen (O2)companies, Ontario Lung Association, and Public Health. We plan to implement a centralized referral system and map services for COPD patients with information on each service and what they offer. By increasing partnerships we will minimize silos, avoid duplication, connect patients with the right services, avoid hospital admissions and readmissions, and decrease patient complication and improve quality of life.

Sharing of Personal Health Information and Privacy

To provide unparalleled coordinated care, we feel that sharing of personal health information is a priority. By striving for integrated electronic medical records, care providers can view and modify care plans and thus provide a comprehensive multidisciplinary care plan that is accessible to all providers and ensures a seamless transition for patients from each care provider in their journey.

We will involve patients and ensure informed consent is obtained prior to the development of all coordinated care plans and all communication methods are in accordance with the requirements of the Personal Health Information Protection Act, 2004. We will incorporate tools and guidelines found in the 2011 LHIN document Sharing Accountability for Personal Health Information: A Privacy Toolkit to support PHI Sharing.

Build on Current Opportunities

We will support other Health Links and participate in the NSM LHIN supported Community of Practice which will provide opportunities for shared Care Plan development, mutual IT strategies, and developing joint strategies to respond to specific cultural and language specific needs if necessary. We will learn from and build on the work of the NSM LHIN, including the Seniors Health Strategy (Appendix E) and the LHIN Telehomecare proposal (Appendix F). We will build on existing strategies such as Rapid Response Nursing, NSM CCAC, and programs offered by partners specifically addressing needs of our target population. We will apply the work of the various NSMLHIN Care Connections – Partnering for Healthy Communities implementation tables and councils (e.g. Integrated Vascular Steering Committee, System Navigation, Mental Health and Addictions, In Home and Community Capacity, Transportation, and e-health). We will work to be in alignment with inpatient changes health system funding reform at OSMH. We will benefit from all opportunities available through Health Quality Ontario (Quality Improvement Framework, QI Coaches, Improvement Facilitators development, Value Stream Mapping, Kaizen events, IDEAS, evidence informed improvement packages etc.). We will constantly be open to new opportunities for collaboration and growth within our community.

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Change Management

We will establish change management/support strategies and structures for knowledge transfer, incorporating quality improvement processes and supports available through Health Quality Ontario. We will develop a change management plan for implementation to document any changes from the business plan.

Development of the Health Link:

Phase One: In Depth Analysis of Target Population (6-8 weeks)

In the first 6-8 weeks, we will create a clinical team to complete an in depth analysis of our target population. We plan to identify and engage 20 individuals with complex needs including COPD, and with consent, examine their charts and all facets of each hospitalization, CCAC occurrence, EMS, and possible primary care chart including:

• Reason for admission • Discharge needs, and if they were met • Rate of COPD exacerbations • What time and days ED visits occur? • Is this individual attached to a Primary Care Provider? • Did they try to access their Primary Care Provider during exacerbation? • Is individual attached to a specialist, or waiting for referral? • What services in the community are they associated with or receiving services from?

A cost analysis of each visit will also comprise our baseline data to allow us to investigate potential decrease in costs per hospital visit, when a hospital visit is not avoidable.

This information will provide us with invaluable information on why patients are being admitted to hospital, what can be prevented, areas for improvement, and allows us to prioritize what we can incorporate and change to further set our plan for our Health Link.

Key deliverables from this stage that will prompt us to move to the testing phase include the establishment of baseline data, completion of in depth chart analysis, and identification of the areas of improvement and the prioritization of these areas.

Phase Two: Care Mapping/Testing and Implementation (6 months)

We are committed to capturing the patient voice, and we need to ensure that patients provide key input in this phase. We will, under guidelines of the Personal Health Information Protection Act, 2004, complete interviews with these high needs patients and their families, and map their current journey, and create the future state by understanding what needs to change for them to prevent an admission to hospital. We will examine the social determinants of health, what they consider good health care to be, and what they need to ensure high quality of life, and high level of service. We will also speak with the patients and caregivers to ascertain what community supports are available to them, and what supports they require to prevent caregiver burnout. These interviews 14

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coupled with the chart reviews will create our plans for improvement. By the end of the 3rd month of phase 2 we will have 20 integrated coordinated care plans developed with patient’s primary care provider, alongside a change management team. We will also build off the learning’s from the pilot project currently in progress through the CCAC in Collingwood that is examining the benefits of pairing one Care Coordinator with a target population in conjunction with one primary care provider.

A Nurse Practitioner will be hired to act as the main coordinator of care for these patients (see job description- Appendix G). Working as a go-between for the patient alongside providers and specialists, offering advanced access and same day or next day appointments with the primary care provider. This role will be responsible for linking our target population with education programs, rehabilitation programs, outreach programs in the community, and ensuring primary care follow up contact is made with patient within 48-72 hours post discharge to prevent readmission. If need be, primary assessments can be completed on these patients by the Nurse Practitioner. The role of the Nurse nurse Practitioner practitioner will be designed to provide support to these complex needs patients to generate behaviour change, and help patients to advocate for their needs. This role will be expected to work in collaboration with the key health link partners to deliver the key commitments, and develop relationships with patients.

In Orillia and area, there is a large amount of support available to our target population of COPD, below is a sampling:

• Living with COPD/Stanford Model of Self Management through Couchiching FHT and NSM Self Management Program • Pulmonary Rehabilitation Program through Orillia Soldiers’’ Memorial Hospital • Education for different levels of COPD through community oxygen suppliers, CCAC, Ontario Lung Association • Helping Hands, Orillia providing personal support care • Smoking Cessation programs through Couchiching FHT • Palliative Care planning sessions through North Simcoe Palliative Care Network

The Nurse Practitioner will develop relationships with the various program administrators in order to link the patients with the appropriate supports and programs. If there is an identified need that is not being met in the community, the creation and implementation of a program or service will be designed to meet that need. If duplication of services is identified, efforts will be made to streamline services.

A patient advisory committee will be created to consult when implementing changes and services for patients to ensure we are person centered with any new service being created. Physician Leaders will be available for collaboration and consultation with the Nurse Practitioner during this phase.

During this phase, we will also look at developing care coordination tools when there is an identified void or need.

Key deliverables from this phase are the development and implementation of 20 coordinated care plans and a prioritized list of improvements and required service enhancements. At the end of this phase we will see a decrease in ED visits and shorter hospital stays, faster Primary Care follow up, shorter wait times for specialist referrals, reduced time for home care visits, and an enhanced health care experience for patients and families when compared to baseline data. A strong emphasis of this phase is Quality Improvement; as this is a testing phase, there will constant review of results, and openness to continuous improvement.

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Phase Three: Expansion to Remainder of Chronic Illnesses (4 months)

Prior to the start of this phase, a framework will be developed to identify and prioritize a cohort of 30 additional high needs patients with complex conditions. Armed with the knowledge of the first two phases, and the implementation of 20 specialized and unique coordinated care plans, we will expand the target population across all chronic diseases, in order to grasp the generalizability across a spectrum of high needs patients with the same commitment to community partnerships, constant quality improvement, and high value service. Continued development and implementation of service enhancements, care coordination tools and program development when the need arises. Patient engagement through the patient advisory council will be ongoing through this phase. By the end of year one, we will have 50 coordinated care plans developed through collaboration with patients and their caregivers, that reflects the health care needs of Orillia and area. We will have built strong relationships between health care providers, working together to create an effective future state that reduces wastes, meets patients needs, and is cost effective.

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Health Link Indicators, Action Plans, and Measures

Metrics Proposed Action Measure Baseline Target Data Source Operational

1. Ensure the • Identify patients with COPD through # Of patients with 0 20 patients with FHT EMR development of intensive chart search, and patient coordinated care COPD NP coordinated care interviews to identify reasons for hospital plans (including

plans for all complex admissions and readmissions and current and future OSMH patients. determine solutions to prevent admissions state) CCAC and readmissions when possible • Implementation of nurse practitioner to

provide assessments and work alongside patients and providers to provide efficient, effective care

• Map of services for COPD patients-avoid

duplication of services, increase

standardization related to best practices • If applicable, ensure all advanced care 50% planning is discussed with patients with # of patients with TBD NP assistance from Hospice Orillia and the Advanced Care North Simcoe Palliative Care Network Plans

2. Increase the number • Encourage HQO Advanced Access, and QI % Of target TBD 100% FHT EMR of complex patients Program for Primary Care patients who are and seniors with • Nurse Practitioner to complete seen within 48 NP EMR Page 94 of 161 regular and timely assessments on patients and link with hours CCAC access to a primary appropriate professionals when necessary # Of patients care provider. • If patients are not attached to primary rostered to a care provider, will offer primary care Primary Care provider with FHT or local NPLC, if they Provider are interested

Metrics Proposed Action Measure Baseline Target Data Source

Results Based

1. Reduce the time from • Nurse Practitioner to create relationships with Time 6-9 months 3-6 months Nurse primary care referral specialists to ensure timely care for high needs (months) Practitioner to specialist patients, and link patients with appropriate FHT EMR consultation resources when waiting for consultation

2. Reduce the number • Chart search and patient interviews will identify % Of target 18% -50% OSMH of 30-day re- reasons for readmissions and we will problem patients admissions to solve ways to proactively prevent readmissions readmitted CCAC hospital • Implementation of discharge check list, follow up to hospital phone call by Nurse Practitioner after discharge, within 30 and follow up visit to PCP booked days • Link with CCAC and other community support services to ensure patients are getting the care they need in the home • Link patients with Long Term Care if required • Link patients with a telehomecare monitoring and coaching solution to monitor and assess conditions in the home and have an emergent care plan in place

3. Reduce the number • Link patients with existing self management % Of TBD -50% OSMH of avoidable ED visits programs, which includes a tool for patient to help patients

Page 95 of 161 for patients with assess their level of exacerbation and steps to directly seen Helping Hands conditions best take, medication education, triggers education for COPD CCAC managed elsewhere • Nurse Practitioner to complete assessments on issues best patients, and ensure same day visit with PCP or managed NPLC urgent care clinic if necessary elsewhere • Link patients with appropriate resources in the community to optimize health

4. Reduce time from • Coordinate with rapid response post discharge TBD 24 hours Within 24 hours CCAC referral to home care • Appropriate level of services coordinated to meet CSS Providers visit the needs of the individual at home Helping Hands CMHA 5. Reduce unnecessary • At first contact with Nurse Practitioner, arrange all Patient TBD -50% OSMH admissions to needs for patient interviews hospitals • Arrange assisted living for high risk seniors with Chart review chronic conditions, and/or attendant care, if required • Increase the occupancy of the short stay beds within Orillia. • Nurse Practitioner to provide outreach to Long Term Care homes.

6. Ensure primary care • Nurse Practitioner, and discharge planners to % Of 80% +80% FHT EMR follow-up within ensure appointment is booked upon discharge patients seven days of from hospital and follow up phone call made to seen within discharge from an patient upon discharge 7 days of acute care setting. • Advanced Access for high needs patients leaving • Ensure linkages with Self-Management programs hospital

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Metrics Proposed Action Measure Baseline Target Data Source Evaluation Based

1. Reduce the average • Decrease ED visits, hospital admissions, Number of ED visits, TBD -50% OSMH/EMS cost of delivering and length of stay through better admissions, and length

health services to managed exacerbations will decrease of stay patients without costs while increasing patient quality of compromising the life

quality of care. • Reducing unnecessary EMS calls

2. Achieve an ALC rate • Reducing length of stay for hospital ALC rate 248 ALC days 9% OSMH/LHIN of nine per cent or visits, decrease ALC rate, maintain a for this less length of stay at the 25th percentile. population, will • Arrange assisted living for high risk determine ALC seniors with chronic conditions, and/or rate for this attendant care, if required population in • Increase the occupancy of the short stay phase 1 beds within Orillia.

3. Enhance the health • With the help of the patient advisory Patient perspective TBD 70- 75% Survey and system experience for committee, create a qualitative survey satisfaction rate Interview patients with the for patients to complete on quality of results greatest health care life needs Patient Advisory 100% of patients Page 97 of 161 Council surveyed

2.1 Privacy The Couchiching Community Health Link recognizes the importance of privacy and the stated purposes of PHIPA 2004:

• To protect the confidentiality of Personal Health Information (PHI) and the privacy of individuals with respect to their PHI-while facilitating the effective provision of health care. • To give individuals a right of access to and correct their PHI, with limited exceptions. • To provide for independent review and resolutions of complaints by individuals regarding their PHI. • To provide effective remedies for contraventions of PHIPA.

Couchiching Community Health Link is committed to patient’s privacy and plans to ensure all dealings with PHI will be compliant with PHIPA 2004; appropriate forms are completed, and that all staff is made aware of the requirements through various educational workshops. We will develop shared privacy policies and guidelines amongst all partners to ensure PHI is protected.

2.2 Information Management and Information Technology An inventory has been completed of what existing IT systems are in place with each collaborating partner/agency. We have identified there is a large variety of IT systems in use, along with some paper-based practices which does not allow for data sharing among all partners. We will identify any predominant insufficiencies in phase one and will create a temporary solution during phase two during care plan development. With the understanding of the Health Links Cloud Schematic, we are in line with the Health Links Cloud Schematic and any identified local solutions will work alongside the Cloud Schematic in the hopes to eventually take full advantage of the opportunities it will provide. Any information sharing will also consider physician legislated obligations and duties to protect patient health information (CMPA Perspective-The Privacy Issue, Appendix H)

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3.0 Resource Plan .

Item Description In Kind Required Totals Funding

Leadership and Organization

Business Plan Development Cost of Project Manager, steering committee members Input and Feedback from $50,000 and core collaborating partners participating in creation Collaborating Partners of business plan and development

Supplies and administration Meeting space for steering committee meetings, Couchiching FHT for office $10,000 refreshments, administrative support space and IT equipment

Subtotal $60,000

Project Management

Project Manager* (0.60 FTE) Under supervision of the ED of Couchiching FHT, and the FHT for office space $70,000 Steering Committee, the PM will oversee the execution, implementation, evaluation of all stages of the plan, adhering to the highest QI standards, consistently reporting to both ED and steering on PDSA cycles, fiscal

Page 99 of 161 updates, milestones, key deliverables and any proactive changes that are required and potential issues that are identified. The project manager will work closely with Nurse Practitioner and all subgroups of the Steering Team. The project manager will oversee the development of privacy forms, all policy and procedure documents, change management plan, stakeholder engagement plan,

and develop the audit tool for phase 1. The PM will manage all statistical reporting and data gathering to ensure project is meeting projected targets. The PM will work alongside Communication and PR to develop a communication plan.

Subtotal $70,000

Human Resources

Nurse Practitioner* (1.0 The nurse practitioner will lead all three phases, including FHT for office space, $108,000 FTE) the care plan development and coordination of all of our orientation and start-up. “high needs” patients, the role will also require assessments to be made, treatment when necessary, Huronia Nurse Practitioner collaboration and consultation with primary care provider, Led Clinic to provide a NP for specialists, CCAC, Community Supports, CMHA and 2 weeks to work in this role hospital, and anyone else involved in the care plan. The to increase capacity in the Nurse Practitioner will also be a leader in continuous community and cross- quality improvement. The role is slated to be further training, as well to cover for developed as a result of the findings of phase one. The vacation and sick time nurse practitioner will report to the executive director of CMHA to provide Addiction the FHT and Mental Health consults should the need arise during phase 2 and 3. Page 100 of 161 FHT to offer social work services should a need be identified during the care mapping process. OT, chiropody, mental health, dietitian, and access to all groups and self-management

programs.

The North Simcoe Muskoka Palliative Care Network will provide professional training to staff to discuss Advance Care Planning with patients. (I.e. how to open the discussion, what to say, what to do)

Hospice Orillia will present information to groups of patients (i.e. at a clinic) about advance care planning.

Hospice Orillia can also work with someone (one on one) to develop an advanced care plan.

Administrative Support* Key support person for Nurse Practitioner and main FHT for office space $26,000 (0.5 FTE) contact for “high needs” patients. Reporting under ED FHT and PM

Travel and Incidentals Travel and incidentals will cover all in kind disciplines for $5000 Page 101 of 161 direct patient care needs (I.e.: home visits)

Subtotal $139,000

Physician Leadership and Support

Physician Champion Clinical Lead for Couchiching Community Health Link and $50,000 Physician Champion will be the main physician available for consultation with 24

NP.

Physician Consulting This role will be a backup to the Clinical Lead for the Physician will continue to bill $200/hour Health Link, involvement in steering meetings and as per regular billing codes capped at provider group meetings, patient engagement and for care coordination $30,000 support to the NP as required. meetings, case conferences.

Subtotal $80,000

Coordinated Care Plan Development

Change Management

Phase One Development To oversee privacy considerations are met and all audit OSMH to provide chart data, and change management tools are created in conjunction and form completion to with project manager ensure phase one is in line with PHIPA requirements

Training and Capacity Provides various staff training and develop to support the NSM LHIN and Health Quality $10,000 Building needs required for full system change, this includes best Ontario to provide training practices, Quality Improvement tools, BestPath training, for Quality Improvement IHI toolkits, IDEAS training, cross-training, and any other Facilitators information voids encountered during the investigative phase one of the plan. Partners will provide QI Capacity through trained Quality Improvement Page 102 of 161 Facilitators

Phase Two and Three To support spread of program, service enhancements and $130,000 Initiation and program developments, this may include additional Implementation clinical support if identified as required. May also include the addition of communication or administrative support to roll out consistent messaging and assist with patient

education materials.

Subtotal $140,000

Education and Communication

Summer Students The FHT will apply for summer students through the FHT to apply for Summer Summer Jobs Application, initiatives to include patient Jobs Initiative and to oversee satisfaction surveys, appointment follow-up, web and the initiatives internet updates, work alongside the communication person in assisting in the creation of marketing materials for chronic disease, and ongoing research and development

Education and Marketing Development of clear, concise, culturally relevant $70,000 Materials educational materials for chronic diseases, emphasis is placed on standardized messaging and health links branding to ensure patients have consistent messaging throughout the entire process. The information will reflect the services of all collaborating partners involved and will be placed in every office, hospital, and agency. There will be development of large print brochures for seniors and supportive material for caregivers. Consultation with Enaahtig Healing Lodge and Learning Centre, Rama First Nations and consultation with Entité 4 Page 103 of 161 Planification des Services de Santé en Français/French Language Health Planning Entity #4 if required to ensure language and cultural needs are met.

Subtotal $70,000

Operating Costs

Administration Fees Includes rent, insurance, cleaning, office supplies, FHT for office space $56,000 telephone costs, office furnishings, and clinical equipment for Nurse Practitioner, Administration, and Project Manager

Subtotal $56,000

Governance / Legal

Governance and Legal Costs Supports the legal costs associated with various $25,000 governance agreements and activities

Subtotal $25,000

Patient and Family Engagement

Facilitators To conduct interviews with patients and caregivers during QI Facilitators to support $10,000 phase one and to work with the patient advisory interview process committee

Stipend and Refreshments Covers the cost for patient stipend, travel $5000 reimbursements, and refreshments

Subtotal $15,000 Page 104 of 161 Provider/Stakeholder Engagement

Engagement Organization, development, and completion of physician OMA for provider $5,000 Events/Strategies engagement activities engagement events

HQO/LHIN for QI resources

$5000

Subtotal

Information Technology

eHealth Ministry of Health holdback amount to cover IT solutions $340,000 and cloud schematic

Subtotal $340,000

Total $1,000,000

*All hires will be on a one-year contract basis

Initial Sustainability Planning

Due to an expectation of decreased unnecessary hospital visits through decreased length of stay, fewer admissions, and an expected decrease of ALC days, we anticipate sustainable funding. After the phase one audit, we will be able to provide a more precise estimate of savings, and thus a more precise sustainable plan.

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4.0 Patient and Family Engagement

Patients and families will be actively engaged from the beginning. Two patients and a caregiver took part in the value stream mapping session to ensure individuals with lived experience provided invaluable input.

We will also complete patient interviews with a subgroup of our 18 target patients in the first phase of our plan, to ensure the changes made are the right changes for the patients who require them.

The steering committee has agreed that a “Patient Advisory Council” is created during the second phase of the Health Link. The Council will consist of 6-8 individuals with lived experience and their caregivers. The individuals will be in the 3 different stages of COPD and will be sought out through advertisements in hospital, primary care offices, and in the community. During the implementation, the project manager along with a Quality Improvement Coach from HQO will meet with the council monthly to ensure transparency.

5.0 Provider Engagement

A steering committee that consists of core collaborating partners in the community meets regularly and will continue to meet monthly during the implementation of the Health Link. These members communicate and share updates with their teams and Boards and any networks, committees, and councils they are involved with.

A physician champion provides information and updates to all medical staff at the FHT, and at the OSMH Family Practice meetings, always inviting feedback from any physicians not on the steering committee. An in depth information presentation was provided to all FHT providers at a dedicated FHT day.

A nurse practitioner lead does the same for the Nurse Practitioner- Led Clinic.

A provider engagement event is planned for January 2014 to present the plan. A physician engagement committee will be created near the end of stage one to create a physician engagement event to present findings and encourage deeper collaboration and case consultations.

6.0 Quality Improvement Plans

The solid, existing relationship between the NSM LHIN and Health Quality Ontario will be a key enabling partnership that will assist in the implementation of the Health Links plan. Health Quality Ontario has the expertise, access to best practices, and ability to provide information on metrics and will be a key contributing partner moving forward. In partnership with Health Quality Ontario, further activities will be structured around Quality Improvement in the development of identified individuals by each Health Link to increase their knowledge

Page 106 of 161

and expertise around specific processes, tools and design. Spread and sustainability will be addressed through the development of a quality improvement plan.

Quality Improvement is a systematic approach to making changes that leads to better patient outcomes (health), stronger system performance (care) and enhanced professional development. It draws on the combined and continuous efforts of all stakeholders — healthcare professionals, patients and their families, researchers, funders, planners and educators — to make better and sustained improvements.

Quality improvement efforts within Health Links will be based on an understanding of the system in which we function, the complexity of dealing with people, the variation of outcomes created by the system and the use of knowledge to influence those outcomes. Through quality improvement, local staff and leaders who are proficient at problem solving and managing group dynamics, and involve the people being served in the design of how care is delivered will apply initiatives. Quality Improvement science provides tools and processes to assess and accelerate QI efforts through testing, implementation and spread. Health Links implementation will make use of incremental change and a testing model called Plan-Do-Study-Act (PDSA). The QI team will have defined aims, gathers relevant data and develop and test changes as they works towards implementation.

NSM LHIN has an excellent working relationship with Health Quality Ontario and plans to work very closely and in collaboration with the bestPATH initiative for the duration of the implementation phase. NSM LHIN has a QI Lead who works in partnership with the HQO QI Lead.

7.0 Governance & Administration

7.1 Governance A Letter of Cooperation will be created according to the Ministry of Health Health Links Letter of Cooperation Reference Guide for the Couchiching Community Health Link. The Couchiching Family Health Team is the Lead Organization, and is accountable to its Board of Directors, major decisions and expenditures that affect the Couchiching Family Health Team will have to be reviewed and approved by both the Board of Directors, and the Couchiching Community Health Link Steering Committee, which consists of high-level representation from all core collaborating partners. The Couchiching Community Health Link Steering Committee will continue to meet monthly during implementation phase to oversee financials, measurement of metrics, and to review progress on a monthly basis to ensure all aims are being met, and we are staying true to our commitments and the overarching aim of Health Links. The Steering Committee will continuously report to the NSM LHIN any updates and changes who will then report to the Ministry of Health. Any issues or disputes will be brought to the attention to the Steering Committee for review and decisions.

Page 107 of 161

7.2 Administration Lynne Davies, Executive Director

Couchiching Family Health Team

119 Memorial Avenue, Orillia, ON, L3V 5X1

Tel: 705-329-3649 ext.201

[email protected]

Page 108 of 161

8.0 Signatories

––––––––––––––––––––––––––––––– –––––––––––––– Elisabeth Riley Date Orillia Soldiers’ Memorial Hospital

––––––––––––––––––––––––––––– –––––––––––––– Susan Plewes Date NSM LHIN ––––––––––––––––––––––––––––– –––––––––––––– Greg Armstrong Date Couchiching Family Health Team

––––––––––––––––––––––––––––– –––––––––––––– Barb Sbrolla Date Huronia NPLC

––––––––––––––––––––––––––––– –––––––––––––– Gary Staines Date Helping Hands, Orillia

––––––––––––––––––––––––––––– ––––––––––––– Greg Howse Date Canadian Mental Health Assocation

––––––––––––––––––––––––––––– ––––––––––––– Nora Sawyer Date Chippewas of Rama First Nation

––––––––––––––––––––––––––––– ––––––––––––– Linda Murray Date City of Orillia

Page 109 of 161

––––––––––––––––––––––––––––– –––––––––––––– Debbie Roberts Date NSM CCAC ––––––––––––––––––––––––––––– –––––––––––––– Sandra Dunham Date NSM Palliative Care Network/Hospice Orillia

––––––––––––––––––––––––––––– –––––––––––––– Merideth Morrison Date County of Simcoe Paramedic Services

––––––––––––––––––––––––––––– –––––––––––––– Michael Barker Date Ontario Medical Association

––––––––––––––––––––––––––––– ––––––––––––– Germaine Elliott Date Enaahtig Healing Lodge & Learning Centre

––––––––––––––––––––––––––––– ––––––––––––– Sue Jones Date Health Quality Ontario

Page 110 of 161

Appendix A - Health Link Demographic, Census, and Utilization Profile

Page 111 of 161

Appendix B - Orillia Soldiers’ Memorial Hospital High User Data

Page 112 of 161

Appendix C - Community Care Access Centre (CCAC) High User Data

Page 113 of 161

Appendix D - Health Quality Ontario Value Stream Mapping Report

Page 114 of 161

Appendix E - NSMLHIN Telehomecare Proposal

Page 115 of 161

Appendix F - NSMLHIN Senior Strategy

Page 116 of 161

Appendix G – Nurse Practitioner Job Description

Page 117 of 161

Appendix H – Canadian Medical Protective Association Privacy Issue

Page 118 of 161

NURSE PRACTITIONER-HEALTH LINKS POSITION: Nurse Practitioner STATUS: 1.0 FULL TIME EQUIVALENT REPORTING TO: Executive Director FHT POSITION SUMMARY

The nurse practitioner will provide primary health care, health promotion and disease prevention care. Care will be delivered within the clinic and within the community. The nurse practitioner will provide comprehensive care for clients with chronic disease, collaborating with or consulting the health care team and physician leader for the provision of evidence based care and development of coordinated care plans.

The nurse practitioner will be expected to identify service gaps and duplication. This position will establish a network within the community creating links between health care agencies, and the LHIN while developing coordinated care plans for individuals with chronic disease. The nurse practitioner will be involved with patient and caregiver interviews; current and future state mapping, data analysis and reporting. The NP will be accountable to the key deliverables of Health Links, be aligned with NSMLHIN objectives and MOHLTC initiatives. MAIN RESPONSIBILITIES AND POSITION OBJECTIVES

The Nurse Practitioner will practice within the scope of practice for NPs and in accordance with the standards of practice as outlined in the following documents: • College of Nurses of Ontario • Nursing Act (1991) Page 119 of 161 • The Regulated Health Professionals Act (1991) The Nurse Practitioner will be a member of RNAO to ensure liability protection and to participate in professional responsibility and leadership. General Responsibilities:

• Provide primary health care to patients in accordance with standards set by governing body, and that is aligned with the overall strategic direction of the Huronia NPLC • Assist in the creation of 50 coordinated care plans for individuals with chronic disease • Identify service gaps and duplication in the community • Assist in clinical data analysis and reporting • Assist in QI initiatives, patient and caregiver interviews, stakeholder engagement strategies • Build on existing models in the community to enhance access to care • Work alongside hospital to assist with discharge planning • Communicate goals of Health Links in the community • Assist in ensuring key deliverables are being met • Promote disease prevention and provide chronic disease management, primary mental health care support and primary palliative care support • Provide assessment, diagnosis and treatment within the NP scope of practice • Collaborate and/or consult as appropriate, with members of an interdisciplinary team within the clinic and externally with the community of care • Advocate, educate, lead, provide mentorship, and consult as needed • Participate in committees or community groups where an identified need for advocacy or representation is required • Works in collaboration with an Interprofessional team to safely and effectively provide appropriate primary care to clients.

ADDITIONAL RESPONSIBILITIES • Utilize medical directives where care falls outside the NPs scope of practice • Provide culturally sensitive care • Record nursing and medical interventions • Submit statistics as required by the MOHLTC • Participate in training sessions as required by Health Links • Participate in regular team meetings, and other meetings as requested • Provide home visits if required • Conducts in-services and workshops for team members, other health professionals and community partners as appropriate.

Confidentiality of Information • Ensures adherence to the freedom of information act and protection of privacy. • Exercises reasonable care with caution in protecting confidential and sensitive information related to clients and personnel. • Maintains confidentiality of team, personnel and client information.

Page 120 of 161 Communication: • Communicates effectively with health care team members to create a cohesive team and seamless services to the community • Communicates effectively with all clients, families, peers, other health care professionals and community partners.

Related Duties: • Performs other duties as required

SPECIFICATIONS

QUALIFICATIONS

EDUCATION / EXPERIENCE:

• Degree in Nursing from an accredited university • Certification or Master’s Prepared education as a Primary Health Care NP • Registration with the College of Nurses of Ontario • Registration with RNAO and NPAO • 3-5 years related or applicable experience in a community, hospital or primary health care setting • Additional training or credentialing (e.g. Certified Diabetes Educator, Certified Asthma educator, etc.) is considered an asset. • Exceptional understanding of current, evidence based and best practice guidelines • Excellent communication and organizational skills • Proficient in use of internet, Microsoft software, drug database programs • Experience with an Electronic Medical Record, an asset • Demonstrated ability to work independently and in a team environment • Experience in program design, delivery and evaluation an asset • Professional liability insurance • Current Ontario Driver’s License

SKILLS/ABILITIES:

• Knowledge and proficiency in current, evidenced-based methods and practices of primary care delivery, with an emphasis on health promotion and disease prevention. • Experience in developing community linkages and relationships • Excellence in problem-solving and conflict resolution • Knowledge and understanding of Continuous Quality Improvement Page 121 of 161 • Knowledge of community assessment and development • Awareness and understanding of population health • Knowledge of program development, management and evaluation • Exhibit an ability to be open and non-judgmental. • Demonstrated ability to welcome change and manage it innovatively • Demonstrated commitment to continuous learning with an ability to update knowledge and skills through various means including technology-based opportunities, courses, workshops and conferences. • French Language an asset

JOB REQUIREMENTS:

• Ability to travel within the community • Adhere to Occupational Health and Safety policies and procedures as per applicable legislation • Adhere to all policies and procedures of Health Links and the Couchiching FHT • Ability to work flexible work hours

Page 122 of 161 A Community Futures Development Corporation

November 29, 2013

Mayor Angelo Orsi City of Orillia 50 Andrew Street South Orillia, ON L3V 7TS

Dear Mayor Orsi:

As you know, the Orillia Area Community Development Corp. (CDC) recently held its '2012-13 Year in Review', a public meeting where we provided an update to attendees highlighting our accomplishments and outlining our goals as we move forward.

Pl ease find enclosed a written summary of this information. I hope you find it interesting and I would welcome any comments or questions you might have about the CDC and our activities.

Sincerely,

Wendy Timpano General Manager

Box 2525, 22 Peter StreetS. Orillia, ON L3V 7A3 Tel 705-325-4903 Fax 705-325-6817 www.ori lliacdc.com Page 123 of 161 -...... -- - -... ~' ,..,. ~ 2.. A Community Futures Development Corporation

lan Brown President Kimberley Glaze Director Tom Jarvis Past-President Rob Griffin Director Pegg~ Foley 1st Vice-President Donna Hewitt Director Herman van den Berg 2nd Vice-President Andrew Martin Director Cheryl Sleep Treasurer John Morgan Director Doug Downey Director

Wendy Timpano General Manager Susan Stacey Loans Officer Carol Benedetti Receptionist Jacqueline Bayley Client Services Liaison

• - - -M "I worked closely with the CDC ... I can honestly say that without them, I wouldn't be here today." We help your business Michelle Madden Owner, Saturday Afternoons Home Stare start, grow and succeed Page 124 of 161

"The CDC provided funding to help me with the renovation and I often go to them for advice. They've been a big help in this venture." Senti Rasa, Rasa Real Estate --. -• - ~ - All.....-- ..-...-- ...--.. ~' ,JIII2. ~' ,~ ~ ~ 2&. A.. Community Futures A Community Futures Development Corporation Development Corporation

2012/13 Investment Activity ./ Loans Advanced- $1,321,335 ./ In-depth coaching interviews- 506 The CDC is a federally supported not-for (to 21 businesses) ./ Micro-lending review/ new targeted profit organization, working with com ./ Jobs created/maintained- 88 lending programs munity partners to develop and sustain the local economy through business ./ Leveraged Funds- $1,893,258 ./ In-depth policy review: developed ne\ flexible ways to work with clients financing, business counseling & com munity economic development projects.

What does the CDC do? Community Capacity Building Fund ./ We provide information, guidance and financing to small businesses who are • $20,310 granted to 21 applicants in 2012; over $60,000 granted t o 53 applicants starting or expanding since Oct' 2011.

./ We work with community groups to create and maintain jobs Professional Development Program • 15 partner organizations ./ Business Loans up to $250,(0); Complementary lending • 20 works hops with 163 participants in first year

./ We serve Orillia, Oro-Medonte, Ramara, Severn, Chi!1)pewas of Rama First Nation Downtown Revitalization • Provided support for the development of the Craighurst Business Owners Association and the creation of ' Brech in & Beyo nd ', including on-going develop ment and planning initiatives • Coordinated a 'Fi rst Impressions Community Exchange' for Coldwater ./ Invested more than $15.7 million in our community. • Participated in the 'First Impress ions Community Exchange' with Orillia

Page 125 of 161 ./ Helped local businesses create or keep more than 2,660 jobs here. Business Incubator Research • Developed a research paper in partnership with Georgian College on Business ./ We are a non-profit organization funded by the Government of Canada Incubators in rural communities specifica lly looking at the feasibility of one in our are with the support of the Federal Economic Development Agency for Youth Employment Southern Ontario (FedDev). • Developed a co mpre hensive resource guide to share with youth and organizatio1 ... who work with youth in our community Federal Economic Development Agence lederale de developpement Other recent initiatives include: Can a d a I+ I Agency for Southern Ontario economique pour le Sud de !'Ontario • BR+E • Cluster Develo pment • Physician Recruitment + Retention • Ontario's Lake Country Page 126 of 161 RECEIVED JAN 1 4 2014 CLERK'S DEPT. PHYSICIAN RECRUITMENT & RETENTION orillia • oro-medonte • rama • ramara • severn

January 9, 2014

Mayor Angelo Orsi and Council City of Orillia 50 Andrew Street South Orillia, Ontario. L3V 7T5

Mayor Orsi and Members of Council,

I write on behalf of the Orillia and Area Physician Recruitment & Retention Committee to request support for Dr. Rachael Sheppard in her application to the Ministry of Health & Long Term Care (MOHLTC). Dr. Sheppard wishes to join the Orillia Family Health Network in offices at 100 Col borne Street West, Orillia.

All new family physicians in the Province of Ontario wishing to join a health group must undertake this application process. The MOHLTC currently processes 40 applications per month therefore it is approximately a four to five month wait before the new physician is able to set up family practice.

We know that an endorsement of community support for this application can expedite the necessary approvals.

Thank you for your thoughtful consideration of this request and should you have any questions, please do not hesitate to contact me.

Yours truly, ~~~w, (}Jw"w ~ Marci Csumrik, Chair

MC/p

tel: 705-325-2201 x.3858 • e: [email protected] • 170 Colborne Street West, Orillia, Ontario L3V 2Z3 Page 127 of 161 Page 128 of 161 Guardian Angels Church, Orillia Sacred Heart Church, Warminster Office: 115 West Street North, Orillia, Ontario L3V 5C4 Phone: (705) 326-2849; E-mail: [email protected]

Mayor Angelo Orsi and Members of Council City of Orillia 50 Andrew St. S. Orillia, On L3V 5C4

December 6, 2013

RE: Coldwater Road West Reconstruction -West Street North to Collegiate Drive, Schedule C Class Environmental Assessment

Dear Mr. Mayor and Council Members;

On November 27, 2013 representatives from our parish attended the Public Consultation on the above mentioned environmental assessment.

While the proposals are impressive, our main concern is with the pioneer cemetery known as St Mary's Old Catholic Cemetery located on the south side of Coldwater Road at the top of Coldwater hill, west of Emily Street.

We have been advised that in pioneer times, Coldwater Road was not a straight road as it is now. To prevent runaways going down and to give the animals a breather, it took the form of a lazy "S". At the top, the first or Pioneer Catholic log church was built, on what is now known as Coldwater Road which runs in front of the cemetery.

Our concern is that the cemetery may have also extended out into what is now Coldwater Road and under the current sidewalk.

We would like your assurance that if this project proceeds, that the new construction will not invade beyond the current sidewalk boundaries and that appropriate care will be taken during the construction, to make sure that if any remains or other pioneer artifacts are found in front of the cemetery, that they will be treated with respect. We would like the parish to be notified of any findirrgs.

Yours truly, J::..a-1J ~ Father Andrew Cyruk, Pastor

Cc: Phil Watts, P. Eng. Project Manager C. C. Tatham & Associates

Tracy Blanchard, City of Orillia

Roman Catholic Episcopal Corp

Page 129 of 161 Page 130 of 161 ORILLIA DISTRICT CHAMBER OF COMMERCE

150 Front Street South, Internet: www.orillia.com Tel: 705-326-4424 Orillia, Ontario L3V 4S7 Email: [email protected] Fax: 705-327-7641

;) ------,·:-~~:~·: '")• 1 ~t • .... ,, : , .. :.~ ~;,., .. , (i .I F ····" ....._,L December 13, 2013 DEL 1 \:; 2013 I

Mayor Angelo Orsi and Council '('~ .L·• ...... ,, O""li .. ' .... , !~"' •. J Orillia City Centre MA .,.. , •. ' ~. \ .•: " ~ ,.,} a..... 50 Andrew St. S. """""'"'--·--.... ,._,~""""""M•••-Y~-·~· .. -~~·M-- Orillia, Ontario L3V7T5

Dear Mayor Orsi and Council:

Enclosed please find a cheque for $51,862.00. This amount is the fee to the City of Orillia and Oceans and Fisheries as per the terms of the Port of Orillia Management Contract.

A Revenue and Expense Summary for the year 2013 is enclosed. This amount includes the 15% of moorage payable to Oceans and Fisheries ($57,307.00) and HST of $7,450.00.

We look forward to working with the City for another successful season at the Port of Orillia in 2014.

Sincerely,

Susan Lang, / Managing Director, Orillia & District Chamber of Commerce Harbour Master, Port of Orillia c.c. Bob Ripley Roman Martiuk

Page 131 of 161 PORT OF ORILLIA Revenue and Expense Summary 2013 REVENUE: EXPENSE: MOORING $246,221 EQUIP/REPAIRS $500 ICE 8,556 WAGES 77,443 CHARTS 1,369 PH/POST 3,142 BURGEES 133 UTILITIES 25,853 MISC 5,994 GULL CONTROL 4,000 PORT POUCH 2,800 REPAIRS/MAINT/IMPROV 36,124 WATERFRONT FESTIVAL- Water 6,571 MISC 3,542 ADVERT 3,941 SPRING BT SHOW- Water 10,844 ICE 5,228 CHARTS 408 TOTAL OPERATING REVENUE $282,488 BURGEES 0 TRADE SHOWS 3,347 WATERFRONT FESTIVAL- Land $30,362 WATERFRONT FESTIVAL 16,628

SPRING BT SHOW- Land 24,058 SPRING BT SHOW 4,253 SECURITY 15,354 TOTAL SPECIAL EVENT LAND REVENUE $54,420 SUPPLIES 7,516 EVENTS COORD 25,586 CREDITCRD 5,108 TOTAL EXPENSE $237,973

FEE TO THE CITY $28,249 REIMBURSMENT PER CONTRACT -7,875 OCEANS & FISHERIES 36,933 TOTAL FEES TO CITY/O&F $57,307

TOTAL REVENUE $336,908 TOTAL EXPENSE $295,280

TOTAL INCOME CHAMBER OF COMMERCE $41,628

Payment of Fees to the City of Orillia & Oceans & Fisheries

10% of operating Revenue 28,249 15 % Moorage (O&F) 36,933 Total Payment 65,182

Reimbursement per contract -7,875 Balance 57,307 HST@ 13% $7,450 Reimbursement Port fall operating costs -$12,895 Total Fee to the City!Oceans & Fisheries $51,862

Page 132 of 161 ORILLIA & DISTRICT CHAMBER OF COMMERCE ROYAL BANK OF CANADA 150-FrontSt.S. OR!LLIA \Nr:JEPENDENT BUSINESS CENTRE 40 PETER ST. Odilia, ON -L3V 457 ORILLIA, ON L3V 581 Tel: {705) 326-4424 FaX: (705)327-7841 28595 IOJshield

·AY Fifty One Thousand Eight Hundred Sixty Two ------~------00/1 00

12/13/2013 $***********51 ,862.00

OTHE IRDER City Of Orillia - (Port 0 & F) ORILLIA & DISTRICT CHAMBER OF COMMERCE IF 50 Andrew St. S. Orillia, Ontario L3V 7T5

RILLIA & DISTRICT CHAMBER OF COMMERCE CHEQUE NO. 028595 City Of Orillia - (Port 0 & F) 12/13/2013 28595

May June 2013 ...... 21,940.27 July 2013 ...... 22,631.64 August 2013...... 24,228.33 September 2013 ...... 8,661.45 Final 2013 ...... -3,806.03 Final adj 2013 ...... -21,793.66

Total 51,862.00

Page 133 of 161 Page 134 of 161 300 Matchedash Street South Orillia, ON L3V 4X3 705.327.9998

December 9, 2013

City of Orillia 50 Andrew Street South Suite 300 Orillia, ON L3V 7T5

Dear Wayne Gardy,

I am writing to you in regards to the road parking outside of our place of business on Matched ash St. S. We are a heavy truck and trailer repair facility and have been in business in Orillia for over 7 years. Until recently we have happily and successfully conducted business on our road with no issues. A business opened across the street from us (301 Matchedash St. 5.) a while back and they consistently park all of their vehicles on the road. Normally for any other business this would not pose a problem, however the nature of our business is repairing very large and long pieces of equipment. We often have 53ft trailers backed into our property for repair. With having vehicles parked on the road in front of our business daily, this poses a problem for our customers to get their equipment in here safely as they require a very a wide turning radius.

The road is fairly narrow as it is and we now have some customers who will not attempt to pull their equipment in here if it cannot be done without risk of damage. We have asked the occupants of 301 Matchedash St. S. on numerous occasions if we could work together to ensure that all of our customer can conduct business with us successfully. Unfortunately we have been unsuccessful in doing so.

At this time, we would like to petition the City of Orillia to implement no parking on the west side of Matchedash St. S. Please let me know if there is anything I can do to help get this situation resolved quickly and effectively.

Regards,

Samantha Rom a nick Office Manager

CC: Leon Welsh Patrick Kehoe Angelo Orsi

Enclosure: Pictures (unfortunately the day we had a camera at the shop there was only one vehicle parked there, today there are five)

Page 135 of 161 Page 136 of 161 Chris Tomasini

DEC - b 2013 Orillia, ON

IVi.~nAvo·~' i. h 0("' or·-ICE,-·r City of Orillia Mayor and Council Suite 300 50 Andrew Street South Orillia, ON L3V 7TS

December 3, 2013

Dear Mayor and Council:

In autumn 2013, the Ministry of Transportation announced a study of the Highway 12 Bypass in Orillia, Ontario. The scope ofthe study includes the Old Barrie Road bridge, and the Coldwater Road bridge, over Highway 11.

The Orillia Active Transportation Plan identifies Highway 11 as one of the primary barriers in this city for cyclists and pedestrians.

An online petition was established requesting that the MTO include walking & cycling infrastructure to any redesign of these bridges, and to the bypass in general. The online petition received 215 signatures. An extra petition collected 38 "print" signatures at Lakehead-Orillia on Tuesday Nov. 26.

The documents included in this package are from the online petition. Most notable will be the "Comments" document, which gives an indication of the great dissatisfaction felt in this community regarding Highway 11, which acts as a legitimate and ha za rdous barrier for anyone attempting to travel between east and west Orillia on foot or by bicycle.

Now closed, the online petition can still be viewed here:

Short URL: http://chn.ge/1 bL9iEd

Full URL: https ://www.change .o rg/ en-CA/petit ions/ o nta rio-min istry-of-tra nspo rtation-a d d-wa Iking-and -bicycling i nfra structure-to-the-old-ba rrie-roa d-b ridge-and-the-col dwate r-road-b ridge-aver-h ighway-11-i n-o rill ia ontario

Plea se exert any influence you are able upon the MTO Project Team to make it possible to walk, or bicycle, from one side of Orillia to the other. y~ Jc Chris Tomasini ~

Page 137 of 161 ONTARIO GOVERNMENT NOTICE NOTICE OF STUDY COMMENCEMENT HIGHWAY 12 IMPROVEMENTS MEMORIAL AVENUE TO HORSESHOE VALLEY ROAD CLASS ENVIRONMENTAL ASSESSMENT AND PRELIMINARY DESIGN STUDY W.O. 11-20002

THE PROJECT URS Canada Inc. has been retained by the Ontario Ministry of Transportation (MTO) to undertake a Class Environmental Assessment and Preliminary Design Study 011/.0. 11-20002) along the 10 km stretch of Highway 12 from Memorial Avenue in the City of Orillia to Horseshoe Valley Road in the Townships of Severn and Oro-Medonte within the County of Simcoe. The study will identify the operational and safety improvements required along this section of the corridor, and will confirm the ultimate property requirements to facilitate protection of the corridor. Improvements to the interchanges at Highway 12 South/Highway 11 (Old Barrie Road) and Highway 12 North/Highway 11 (Coldwater Road) and to existing intersections within the study limits will also be examined as part of this study.

THE PROCESS N This study will follow the approved planning process for a Group '8' - project under the MTO Class Environmental Assessment for Provincial Transportation Facilities l (2000).

Alternatives will be generated and evaluated based on technical and i environmental factors and in consultation with the public, stakeholders, municipalities and government agencies. Two rounds of Public Information Centres (PIGs) will be held during this study to provide the public with the opportunity to discuss the project and provide input to the Project Team.

A Transportation Environmental Study Report (TESR) will be prepared and made available for public review at the completion of the study which will document: the transportation problems and opportunities, the generation, assessment and evaluation of

altanativesfor this sec, t~eion ffiofcommended Highway 12 ~an, a L~o~o~~~1~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ summary of potential environmental issues and mitigation measures, and a summary of consultation undertaken throughout the study. Notification, advising of the times and locations of the PIGs and of the availability of the TESR for review, will be published in local newspapers and mailed to those on the study mailing list.

COMMENTS To obtain additional information, provide initial comments, or to be placed on the study mailing list please contact the Project Team as follows:

Nanda Kandiah, P.Eng. Patrick Puccini, P.Eng. Tyler Drygas Senior Project Engineer Consultant Senior Project Manager Consultant Senior Environmental Planner Planning & design Section URS Canada Inc. URS Canada Inc. Ministry of Transporta tion, Central Region 4lh Floor, 30 Leek Crescent 4th Floor, 30 Leek Crescent Building D, 4lh Floor, 120 1 Wilson Avenue Richmond Hill, ON L4B 4N4 Richmond Hill, ON L4B 4N4 Downsview, ON M3M 1J8 Tel: 905-882-4401 Tel: 905-882-4401 Tel: 416-235-5397 Fax: 905-882-4399 Fax: 905-882-4399 Fax: 416-235-3576 [email protected] project_team@ Highway121mprovements.com [email protected]

Or visit us at: www.Highway121mprovements.com

There is an opportunity at any time during the study for interested persons to provide input to the Project Team including comments and information regarding the study. Comments are being collected to assist MTO in meeting the requirements of the Environmental Assessment Act. This material will be maintained on file for use during the study and may be included in project documentation. Information collected will be used in accordance with the Freedom of Information and Protection of Privacy Act. With the exception of personal information, all comments will become part of the public record.

£>ontario Page 138 of 161 Sign this petition .,,

• Concerned 0n111an .1. On r:a Canada

" l la '/ Stg.'1ahsr on Ch~( orq Pelitloning Ontario Ministry of Transportation v Ontario Ministry of Transportation: Add walking and bicycling infrastructure to the Old Barrie Road bridge and the Coldwater Road bridge over Highway 11 in Orillia, Ontario.

c!~an ~J r~ada

Orillia has a beautiful downtown and waterfront, including the wonderful Millennium Trail. on the east side of Highway 11. However. Lakehead University, and most of the city's development, is happening in West Ridge on the west side of Highway 11. Since there is no safe way to cross Highway 11 on foot or on bicycle, the highway effectively prohibits cyclists and pedestrians from crossing the highway, and visiting downtown on foot or on bicycle.

The time has come to make 1t safe to travel back and forth across Orillia- safely- on foot. and on btcycle!

::'c:

Add •..;a:k.:.ng and b.:..cyc:.:..ng .:..nf:::astr~ct"Jre to the o: d 3ar::::::..e

Road br.:..dge and tne Cold•..;ater Road br.:.dge over :-:~gh\•ay ll

~n Or.:..l:~a , Onta r::..c .

SJ.ncere.iy,

~You::: name:

Page 139 of 161 Signatures

Name Location Date Bob Ormerod Orillia, Canada 2013-11-11 Neil Quinn Orillia, Canada 2013-11 -1 2 Laurence Fiddick Orillia, Canada 2013-11-12 Mark Gould Orillia, Canada 2013-1 1-14 Cheryl Lousley Orillia, Canada 2013-11-14 Devon Rylski Orillia, Canada 2013-11-14 Tim Rowe Orillia, Canada 2013-11-14 Guillaume Soucy Ross Mont-Joli, Canada 2013-11-15 Annalise Stenekes Orillia, Canada 2013-11-15 Daniel Smith Orillia, Canada 2013-11-15 Scott Weiler Orillia, Canada 2013-11-15 Meaghan Christie Orillia, Canada 2013-11-15 Kim Vallee Victoria Harbour, Canada 2013-11-15 Amy Pritzker Orillia, Canada 2013-11-15 Alex Thomson Orillia, Canada 2013-11-1 5 Alison Braun Washago, Canada 2013-11 -15 Linda Rodenburg Orillia, Canada 2013-1 1-15 Emam Fedderson Toronto, Canada 2013-11 -15 Alyssa Wright Orillia, Canada 2013-11 -15 J Haskins Orillia, Canada 2013-11-15 Kaitlyn Watson Bailieboro, Canada 2013-11-1 5 Jacob Kearey-Moreland Orillia, Canada 2013-11-15 Andrea Lee-Burnet Orillia, Canada 2013-11 -15 Steven Secord Victoria Harbour, Canada 2013-11-15 Darren Pries OR ILLIA, Canada 2013-11 -15 Michele Murray Orillia, Canada 2013-11 -15 Breanna Lawlor-MacDonald Orillia, Canada 2013-11-15 Rick Allen Orillia, Canada 2013-11 -15 Len Bull Orillia, ON, Canada 2013-1 1-15 K Clune Orillia, Canada 2013-11-15

Page 140 of 161 Name Location Date Julie Sadler Orillia, OH , United States 2013-11-15 Bonita Coons Orillia, Canada 2013-11-15 Katelyn Weel Orillia, Canada 2013-11-15 Sarah Black RAMA, Canada 2013-11-15 Jeff Mayhew Orillia, Canada 2013-11-15 David Fonseca Orillia, Canada 2013-11-16 Diane Mitchell Orillia, Canada 2013-11 -16 Kathy Cole Orillia, Canada 2013-11-16 Natalie Coles Orillia, Canada 2013-11-16 Chris Tomasini Orillia, Canada 2013-11-16 tim Iauer Orillia, Canada 2013-11-16 Amanda Black Orillia, Canada 2013-11-16 Heather Johnson Orillia, Canada 2013-11-16 Alicia Black Orillia, Canada 2013-11-16 Cora Moon Orillia, Canada 2013-11-16 Rose Black Orillia, On, Canada 2013-11-16 Nancy Noakes Orillia, Canada 2013-11 -16 Mary Sandford-Nichols Orillia, Canada 2013-11-16 Leeyann Tomasini Maynooth, Canada 2013-11-16 Lilia Safiullina Pickering, Canada 2013-11-16 Jeanine Baker Orillia, Canada 2013-11-16 CJ Orillia, Ontario, Canada 2013-11-16 Kristina Marcellus Abu Dhabi, Abu, United Arab Emirates 2013-11-16 michael bells orillia, Canada 2013-11-16 Tanya Clark Orilia, Canada 2013-11-16 Ruth Beatty Orillia, Canada 2013-11-16 Barbara Morrow Barrie, Canada 2013-11-16 Frances Helyar Orillia, Canada 2013-11-16 Joris Melchior Toronto, Canada 2013-11-16 Chris Helyar TORONTO, Canada 2013-11-16 Emmie McNeely Orillia, Canada 2013-11-16 Brandy Edwards Orillia, Canada 2013-11 -16

Page 141 of 161 Name Location Date Tamisha Tomlin Orillia, Canada 2013-11-16 John Coe Severn Bridge, Canada 2013-11-16 ramon martinez orillia, Canada 2013-11-16 Sheena Tolland Orillia, Canada 2013-11-16 Dillon Bailey-Proulx Sebright, Canada 2013-11-16 Kaylyn Dixon Orillia, Canada 2013-11-17 Louise Vincent Orillia, Canada 2013-11-17 Heather McNeill Orillia, Canada 2013-11-17 Farrah Merali Orillia, Canada 2013-11-17 Toni Hounslow Orillia, Canada 2013-1 1-17 Cheryl Patterson Orillia Ontaro, Canada 2013-1 1-18 Carin Payie Orillia, Canada 2013-11-18 Karim Dharssi Orillia, Canada 2013-11-18 Glenn Meeuwisse Orillia, Canada 2013-11-18 Lea Babcock Orillia, Canada 2013-11 -18 Jason Cooper Orillia, Canada 2013-11 -18 lnes Allin Orillia, Canada 2013-11-18 Lisa Holmgren Orillia, Canada 2013-11-18 Darra Chrysler Orillia, Canada 2013-11-19 Nynka Greer Orillia, Canada 2013-11-19 Tom Lobsinger Orillia, Canada 2013-11-19 Jane Sorensen Orillia, Canada 2013-11-19 Lindsay Hoover Orillia, Canada 2013-11-19 Sheldon Walker Orillia, Canada 2013-11-19 Nima Nima Orillia, Canada 2013-11-20 Samantha Mclean Orillia, Canada 2013-11-20 Jennifer Coburn Orillia, Canada 2013-11-20 Susie Critch Orillia, Canada 2013-11-20 Brendan Spragge Orillia, Canada 2013-11 -20 Alyssa Coleman Orillia, Canada 2013-1 1-20 Scott Anderson Orillia, Canada 2013-11-20 Ann Dodds Beaverton, Ont, Canada 2013-1 1-20

Page 142 of 161 Name Location Date Nicolette Hawco Chatham, Canada 2013-11-20 Linda Reid Orillia, Canada 2013-11-21 Naomi DeWolfsmith Orillia, Canada 2013-11-21 Jaden Calvert Meaford, Canada 2013-11-21 Sabrina Travierso Kleinburg, Canada 2013-11-21 Chris Johnstone Orillia, Canada 2013-1 1-22 Brenda Melick Orillia, Canada 2013-11-23 PAUL RUNNING OTTAWA ONTARIO, Canada 2013-11-24 Cindy Hillard Coldwater, Canada 2013-11-24 Maggie Curran Angus, Canada 2013-11-25 Dave Collacutt lnnisfil, Canada 2013-11-25 Kate Harries Elmvale, Canada 2013-11-25 John Morgan Midland, Ontario, Canada 2013-11 -25 AJ Kirkpatrick Orillia, Canada 2013-11-25 Anne Learn Sharpe Angus, Canada 2013-11 -26 Terry Graves Temiskaming Shores, Canada 2013-11-26 Kim Gammon Orillia, Canada 2013-11-26 Gail Hudson Orillia, Canada 2013-11-26 Kanta Kapoor Orillia, Canada 2013-11 -26 kelley evans orillia, Canada 2013-11-26 Alex van den Hurk New Lowell, Canada 2013-11-26 Nicole DePoorter Oralia, Canada 2013-11-26 Jacqueline Carr Orillia, Canada 2013-11-26 Greg Spence Orillia, Canada 2013-1 1-26 Vincent Gauthier orillia, Canada 2013-1 1-26 Grant Mask Orillia, Canada 2013-11-26 ian James Orillia, Canada 2013-11-26 katelyn schroeder orillia, Canada 2013-1 1-26 Angela Foster Orillia, Canada 2013-11-26 Bronwyn MacDonald Orillia, Canada 2013-11-26 Ash a Aggarwal Orillia, Canada 2013-11-26 Meghan Tibbett Orillia, Canada 2013-11 -26

Page 143 of 161 Name Location Date Nicole McKinley Orillia, Canada 2013-11 -26 Shawn Moore Orillia, Canada 2013-11-27 Christopher Hazel Orillia, Canada 2013-11 -27 Maxine Wood lrillia, Canada 2013-11-27 Brian Peterson Orillia, Canada 2013-11 -27 hugh coleman orillia, Canada 2013-11-27 Kathy Manners Orillia, Canada 2013-11-27 Murray Wood Orillia, Canada 2013-11-27 Katherine Rheault Orillia, Canada 2013-11-27 Ron Spencer Orillia, Canada 2013-11-27 Dawn Hamel Orillia, Canada 2013-11-27 Gary Arsenault Orillia, Ontario, Canada 2013-11-27 Sherrie Maddick Orillia, Canada 2013-11-27 Rob Meeder Hawkestone, Canada 2013-11-27 Helen Peters Orillia, Canada 2013-11-27 John Dudra Orillia, Ontario L3V 1T1, FL, United States 2013-11 -27 Sue Wood Orillia, Canada 2013-11-27 Barbara Baker Orillia, Canada 2013-11-27 Mike Zecchino Orillia, Canada 2013-11-27 mark woelfle orillia, Canada 2013-11-27 Danielle Poeta MIDHURST, Canada 2013-11-27 Megan Fenton Washago, Canada 2013-11-27 Shelley Unwin Orillia, Ontario, Canada 2013-11-27 Julie Howell orillia, Canada 2013-11 -27 Sandra Jeppesen Orillia, Canada 2013-11-27 Frank Cappadocia Midhurst, Canada 2013-11-27 Amanda Stagg St. Catharines, AR, Canada 2013-11-27 Betsy Maus Orillia, Canada 2013-11-27 Theresa Prisciak Orillia, Canada 2013-11-27 Victoria Te Brugge Orillia, Canada 2013-11-27 Geraldine Roque Orillia, Canada 2013-11-27 Anne Marie Walsh Orillia, ON, Canada 2013-11-27

Page 144 of 161 Name Location Date

Bruce Boyes Hawke~one , Canada 2013-11-27 Jack Seigel Orillia, Canada 2013-11-27 Chelsey Andrew Buckhorn, Canada 2013-11-27 Michael Hoechsmann Orillia, Canada 2013-11-27 Alice den Otter Orillia, Canada 2013-11 -27 Rosa Fabiano Orillia, Canada 2013-11-27 Allison Scott Orillia, Canada 2013-11 -27 Lynn Dowswell Orillia, Canada 2013-11 -27 Sara McEwen Hawkestone, ON, Canada 2013-11-27 Jeff Buchan Orillia, Canada 2013-11-27 Natalya Timoshkina Orillia, Canada 2013-11-27 Katy Howard Orillia, Canada 2013-11-27 peter koehli Orillia, Canada 2013-11 -27 Elizabeth Cornish Barrie, Canada 2013-11-27 Heidi Pauselli Crediton, Canada 2013-11-27 Anna Lisa Martin Orillia, Canada 2013-11-27 Fiona Johnston Hawkestone, Canada 2013-11-27 Rose Meeder Hawkestone, Canada 2013-11-27 Aaron Watson Orillia, Canada 2013-11-27 Mike Bunn Orillia, Canada 2013-11-27 John Johnston Hawkestone, Canada 2013-11-28 Adam Kurn London, Canada 2013-11-28 Leslie Wright Barrie, Canada 2013-11-28 Steph Shields lnnisfil, Canada 2013-11-28 Rodney Handelsman Toronto, Canada 2013-11-28 David Hanson Orillia, Canada 2013-11 -28 Jean Acharya Orillia, Canada 2013-11-28 Whitney Wihlidal Orillia, Canada 2013-11-28 Murray Goring Orillia, Ont, Canada 2013-11 -28 Kathy Hunt Orillia, Canada 2013-11-28 adam slack Wasaga Beach, Canada 2013-11-28 Sreekumari Kurissery Orillia, Canada 2013-11-28

Page 145 of 161 Name Location Date Michael Ruddock Washago, Canada 2013-11-28 Jason Lambert Orillia, Canada 2013-11-28 Heather Adams Orillia, Canada 2013-11-28 Glen Mounk Fort Frances, Ontario, Canada 2013-11-28 Shirley Bowles Orillia ON, Canada 2013-11-28 Ginger Wiken Orillia, Canada 2013-11-28 Sarah Webster Shanty Bay, Canada 2013-11-28 Rick Fenton Orillia, Canada 2013-11-29 Vicki Sherwood Orillia, Canada 2013-11-29 Cathy Empie Hawkestone, ON, Canada 2013-11-29 Ryan Andersen Barrie, Canada 2013-11-29 Terri Doubrough Orillia, Canada 2013-11-29 Alicia Mcleod Orillia, Canada 2013-11-29 miranda cooper Orillia, Canada 2013-11-29 Helga Rinneard Orillia, Ontario, Canada 2013-11-29 Brent Downer Orillia, Canada 2013-11-30 bonnie vanderende orillia, Canada 2013-11-30 Jean Trelford Orillia, ON , Canada 2013-11-30 Marion Tilstra Coldwater, Canada 2013-11-30 Bernadette Pickles Orillia, On, Canada 2013-11-30 John Mundell Orillia, Canada 2013-11-30 Susan Gilchrist Brechin, Canada 2013-11-30 Gary Pluim Barrie, Canada 2013-12-01 Bill Sherwood Orillia, Canada 2013-12-01 Alex Thomson Orillia, Canada 2013-12-02

Page 146 of 161 Comments

Name Location Date Comment

Bob Ormerod Orillia, Canada 2013·11-11 Different levels of government TALK about Active Transportation, but appear to do little to build the required infrastructure.

Neil Quinn Orillia, Canada 2013·11-12 Having a safe route for cyclists and pedestrians is important to Lakehead University students and staff. This is a wonderful way to promote the safety of our community while promoting a green and eco-friendly lifestyle.

Laurence Fiddick Orillia, Canada 2013·1 1-12 I ride to work nearly every work day throughout the winter. During my commute I cross the Coldwater Rd bridge which can be quite treacherous in the winter with snow built up on the sides of the road.

Devon Rylski Orillia, Canada 2013-11-14 Having a pedestrian I cycling infrastructure would: a) Be safer for families, students, employees accessing Rotary Place, and Lakehead University. b) Facilitate walking and cycling in the area c) Create better access to Scouts Valley trails

Cheryl Lousley Orillia, Canada 2013·11·14 Currently, the speed limits, lighting, sign age, and physical infrastructure on the Old Barrie Road and Coldwater Road bridges in Orillia are wholly inadequate for sale urban travel by the pedestrians and cyclists who use them daily traveling to work, to the college and university, and to commercial and recreational areas. It is time to have complete urban infrastructure in this city.

Devon Rylski Orillia, Canada 2013·11-14 It is important as I would like to ride my bike to work, and at the moment its somewhat dangerous. It is a very busy road with many cars speeding on and off the highway with little to zero room for cyclists or pedestrians to cross.

Tim Rowe Orillia, Canada 2013·11 -15 I'd like to ride my bike to work without fearing for my life at the Old Barrie Rd intersection. Between the congestion and impatient drivers, there are already frequent accidents and it's only a matter of time before a pedestrian or cyclist's life is lost if the infrastructure isn't upgraded.

daniel Smith orillia, Canada 2013·11·1 5 I do a lot of cycling and walking without safe travel over the bridges it restricts where I am able to walk and cycle to in Orillia.

Scott Weiler Orillia, Canada 2013·11-15 Safe active transit is important lor community health and the environment. As an avid cyclist who commuted by bicycle in Vancouver for 8 years, I am used to cycling with traffic. But I can say that there is no safe or convenient way to cycle out of our City since it is bounded by highway 11. The overpasses are very dangerous to navigate and this limits the ability for people to cycle in and out of our city. Please consider incorporating cycling infrastructure in any overpass upgrades that would make it safer for cyclists.

Amy Pritzker Orillia, Canada 2013·11-15 The beauty of Orillia is that people like to bike/walk everywhere • and because everything is closely located together. With the university on the other side of the highway from the downtown core, it is essential for there to be access for students to travel by bike or by foot to amenities offered in town.

Alex Thomson Orillia, Canada 2013·11·16 Let's make Orillia pedestrian and bike friendly, not just accessible to cars!

J Haskins Orillia, Canada 2013·11·1 6 Walk· and bikeability is a cru cial component of a healthy, active lifestyle. My own kids, teenagers, would like to take advantage of safe passage to areas over the highway without relying on the bus or a parent to drive them.

Page 147 of 161 Name Location Date Comment

Jacob Kearey-Moreland Orillia, Canada 20 13-11-16 This is important to me because it is dangerous to walk or bike into Orillia from my home near Bass Lake, just west of Orillia. In addition I know of many young families who are prohibited from walking, cycling or otherwise venturing into Orillia without a car. The safer our primary bridges are to walk and bike across the more likely people will consider walking and biking in Orillia, which will help reduce traffic congestion , pollution, and promote healthy active lifestyles, so desperately needed in our age of 'convenience' where our collective health and wellbeing is on the decline.

As more students sign up to Lakehead University and development persists in west Orillia, the need for safe walking and biking paths into downtown Orillia will continue to grow. Please don't pass up this perfect opportunity to ensure the present and future wellbeing of our community through thoughtful transit planning.

Andrea Lee-Burnet Orillia, Canada 2013-11-16 It will be much safer to use as a pedestrian or cyclist I use those bridges and they are torally unsafe for pedestrians

Breanna Lawlor- Orillia, Canada 2013-11-16 As a pedestrian and cyclist and a person who lived without a car for many MacDonald years, city infrastructure is biased towards cars. This inhibits those without vehicles to easily get around our city and limits access to resources to only those who can afford cars.

Rick Allen Orillia, Canada 2013-11-16 The west side of Orillia is a fast growing community with only two bridges to connect it to the rest of town . The arenas, university and houses are all cut off by Hwy 11

Len Bull Orillia, ON, Canada 2013-11-16 I cycle extensively in the area, but I do not use this section due to safety concern s

K Clune Orillia, Canada 2013-11-1 6 Safe walking/cycling paths on all bridges in Orillia is overdue. It is a perfect time, while reconstructing the bridges, to build safe paths.

Bonita Coons Orillia, Canada 2013-11-1 6 Active transportation within Orillia will help residents become less dependent on the use of their vehicle.

Jeff Mayhew Orillia, Canada 2013-11-16 This is a dangerous situation that needs to be looked at and fixed.

Chris Tomasini Orillia, Canada 2013-11-16 There is no longer much argument that people need to be diverted from the single occupant motor vehicle towards public transit and active transportation. Unfortunately, in Orillia, people wishing to bike or walk from one side of Orillia to the other are prevented from doing so by Hwy 11 and it's terrible bridges. If the MTO is actually going to upgrade those bridges, walking & cycling infrastructure MUST be included!

Amanda Black Orillia, Canada 2013- 11-16 if walking and bicycling infrastructure is added, it will help get people to and from work a lot easier and more safely.

michael bells Orillia, Canada 2013-11-1 6 I ride most places around town ... these bridges are dangerous to ride across

Ruth Beatty Orillia, Canada 2013-11 -16 I live in Orillia and would love to be able to bike to work!

Frances Helyar Orillia, Canada 2013-11 -16 I used to ride my bike to work, but now that my office is on the west side of Highway 11, there is no safe option for me, and I have to drive.

Joris Melchior Toronto, Canada 2013-11-1 6 I'm a cyclist and have friends living in the area.

Chris Helyar TORONTO, Canada 2013-11-1 6 My sister cycles this route and I want her to be safe.

John Coe Severn Bridge, Canada 2013-11-1 6 With the sports complex and university on the far side of the highway, the safety of many needs to be considered.

Heather McNeill Orillia, Canada 2013-11-17 Without a car and the poor transit system in this town it is faster for me to walk/bike across the overpass. A sidewalk would make my trip much safer.

Page 148 of 161 Name Location Date Comment

Toni Hounslow Orillia, Canada 2013-11-17 I could use it to walk to Lakehead University if need be, however I'm sure many would enjoy feeling safer when travelling on bike or toot. Our community is growing; things need to change too.

Glenn Meeuwisse Orillia, Canada 2013-11 -1 8 we bicycle across these two bridges at least 3-4 times per week. They are way too busy with traffic to be sate. A dedicated walking and dedicated bicycle path separate from road surface should be added

Jason Cooper Orillia, Canada 2013-11-18 My wife and I are avid cyclists and find it really challenging to get from our side of the hwy I the other, the addition of a cycling path would be a great help and increase safety.

Nynka Greer Orillia, Canada 2013-11-19 One of my favourite cycling routes used to involve the Old Barrie Road Bridge, passing Scouts Valley/Lakehead U, then returning by the Coldwater Rd. bridge. This has become far too dangerous with the increased traffic, and I would strongly urge you to consider adding a bike lane both to the bridges, and to the roadways along that area.

Jane Sorensen Orillia, Canada 2013-11-19 I am a cyclist and I am frustrated that I am unable to get across the highway without risking my life.

Nima Nima Orillia, Canada 2013-11-20 I cycle across the bridges at least twice a day. My most vulnerable times are during rush hour trying to cross two lanes to make the Old Barrie Rd turn from the bridge. The lett lane often gets slowed down by people turning, and the right lane is shared between me and cars who zip by, making it difficult to find that window of opportunity to make the lane change and turn. People have been courteous so far though.

Samantha Mcl ean Orillia, Canada 2013-11-21 When our wonderful Ontario summer is upon us, I would like to be able to ride my bike to work without fearing for my safety. Last summer I did ride my bike to work, but each time, I would have to dismount my bike and walk it over a barely existent curb/walkway on the Old Barrie Road overpass.

Even when driving my car, this area is incredibly chaotic and basically unsafe. As an inexperienced cyclist, this area is intimidating and does not encourage environmentally friendly and healthy living transportation. Orillia, is growing on both sides of the highway and with the current state of the overpasses, we are not an accessible and unified community.

Scott Anderson Orillia, Canada 2013-11-21 II live in West Ridge, and I know how tough and intimidating it can be to cross both of the existing bridges. It feels as if pedestrians and/or cyclists shouldn't be using them at all. The students of Georgian College, and the rest of Orillia, would benefit greatly by adding Pedestrian Pathways and bicycle lanes to the new bridges.

Nicolette Hawco Chatham, Canada 2013-11-21 Lakehead Student

Naomi DeWolfsmith Toronto, Canada 2013-11 -21 Active transportation is vital for our health and for equity of travel.

Chris Johnstone Orillia, Canada 2013-11-22 Safety of bikers

Cindy Hillard Coldwater, Canada 2013-11 -24 I cycle here often and it is a dangerous crossing without bicycle and pedestrian lanes. It connects LakeHead University students to the Farmers Market and downtown core of Orillia by active transportation means.

Dave Collacutt lnnisfil , Canada 2013-11 -25 There is a chasm dividing Orillia without this change.

AJ Kirkpatrick Orillia, Canada 2013-11-26 The safety of the students that ! represent as VP Pulblic Relations of the Student's Administrative Council is the most important reason!

Anne Learn Sharpe Angus, Canada 2013-11-26 Without walking and bicycling infrastructure a bridge becomes a barrier. not a connection.

Page 149 of 161 Name Location Date Comment

Terry Graves Haileybury, Ontario, 2013-11-26 I am a cyclist and a citizen of Ontario. Canada

kelley evans orillia, Canada 2013-11-27 It is a safety issue - we do not have much public transportation so it is vital to have safe passage for walkers and bicycle users.

Nicole DePoorter Oralia, Canada 2013-11-27 It is important to me because I encourage mo re environmentally friendly ways of transportation!

Greg Spence Orillia, Canada 2013-11-27 Because this greatly concerns me being a student who travels by means of bicycle.

Vincent Gauthier orillia, Canada 2013-11-27 student safety

lan James Orillia, Canada 2013-11-27 It would give me a way to safely access downtown Orillia other than using the very busy Coldwater road overpass

katelyn schroeder orillia, Canada 2013-11-27 I cross the bridge everyday several times

Angela Foster Orillia, Canada 2013-11-27 I work at Georgian College in Orillia, near these areas and often see students struggling to safely cross these bridges on foot or bikes. 1 would like to see the a safer way for people to access the whole city.

Bronwyn MacDonald Orillia, Canada 2013-11-27 It is important for both student and general pedestrian and cyclist safety as well as the safety of motorists - these bridges are very unsafe and visibility is terrible!

Asha Aggarwal Mississauga, Canada 2013-11-27 I would have liked to been able to bike to school from my address, but was unable to because of how unsafe it was.

Shawn Moore Orillia, Canada 2013-11-27 Safe routes for active transportation are vital to a thriving, AND healthy, community.

Maxine Wood lrillia, Canada 2013-11 -27 I believe we should be adding bike lanes on EVERY road where there is a town or city to use it. In Ontario we need to take every proactive opportunity to promote a healthy lifestyle.

We need to make sure families, children, youth and adults have a safe means of getting to the other 1/2 of our city. If you don't add bike lanes people still must cross this unsafe roadway to shop, go to work and go to school.

Brian Peterson Orillia, Canada 2013-11 -27 A bike lane would make it much safer.

Kathy Manners Orillia, Canada 2013-11-27 Safe Cycling

Murray Wood Orillia, Canada 2013-11-27 Looking to future for all transportation needs.

Ron Spencer Orillia, Canada 2013-11-27 As a bike shop owner and a very experienced cyclist, i can't think of two more dangerous bridges. They isolate the two sides of our city. Our university students cannot go to the downtown by bike and the people who live in the downtown that work on the west side in the big boxes are forced onto public transit.

Gary Arsenault Orillia, Ontario, Canada 2013-11-27 Safety first! Let's get this done before there are fatalities!

sherrie maddick Orillia, Canada 2013-11-27 I feel anything that encourages people to walk or bicycle is a positive factor for the City of Orillia, especially with the new influx of students in this area.

Helen Peters Orillia, Canada 2013-11-27 I endeavor to ride my bike and walk across the bridge and have always been afraid I'll be hit by a car. Now with the number of students walking across the bridges, it is not that there is a chance, it is when someone will be injured or killed.

John Dudra Orillia, Ontario L3V 1T1, 2013-11 -27 L3V 1T1 FL

Page 150 of 161 Name Location Date Comment

Sue Wood Orillia, Canada 2013-1 1-27 I am an avid cyclist. There is a need for safety when cycling. This can only come about with cycling/pedestrian lanes and public awareness. We need to be able to safely travel back and forth across Hwy. 11 in Orillia. Not only cyclists but pedestrians too !

Barbara Baker Orillia, Canada 2013-11-27 As a local resident who cycles, walks and drives on the roads in Orillia, the safety on all of the roads is a concern. There is curren tly no safe way to cross Highway 11 by walking or cycling, leaving driving as the only option. That leaves many people in this community limited in where they can go by foot or on a bicycle. In an effort to encourage a healthy lifestyle for people of all ages and abilities, can we please provide them with a sate way of doing that? I would imagine that the people driving their vehicles would appreciate the walkers and cyclists having a safe way to cross the bridge, rather than trying to negotiate crossing the bridge in its current condition.

Mike Zecchino Orillia, Canada 2013-11 -27 students need to be able to cross over the bridge safely to travel to and from the campus to their place of residence

Shelley Unwin Orillia, Ontario, Canada 2013-11-27 Cycling is very dangerous

Julie Howell orillia, Canada 2013-11-27 Being employed by an organization that promotes "greener" transportation methods, this just makes sense.

Sandra Jeppesen Orillia ON, Canada 2013-11 -27 there is absolutely no space for cyclists to cross the highway and it is very dangerous. many people bike from downtown orillia out to the university and the traffic flies by at 80kmlhr. we need bike lanes, and we need pedestrian sidewalks. the world is moving toward active transportation, and we need the infrastructure is there to support us as we try to reduce our dependence on car culture and use healthier transportation alternatives.

Frank Cappadocia Midhurst, Canada 2013-11-27 We can't alford not to do this. As Orillia expands, our growth has to include walking and biking and it is students who tend to be most engaged in both of those modes of transit. Let's do this before someone gets hurt.

Frank

Geraldine Roque Orillia, Canada 2013-1 1-27 I have to cross it a few times.A nd It is really not safe anne walsh Orillia, Ont, Canada 2013-11-27 I am able to bike around town, but cannot get across Hwy 11 as it is dangerous without proper bike provisions. The parking is very limited at Lakehead in an effort to be ecologically responsible. Safe bike lanes across teh Hwy seems to be the missing piece in the transportation plan here.

Bruce Boyes Hawkestone, Canada 2013-11-27 My friends and colleagues ride on this stretch of road daily and are at risk due to high volumes and speed of vehicular traffic.

Michael Hoechsmann Orillia, Canada 201 3-11-27 Safety; health; environment; access to facilities; community development, etc.

Lynn Dowswell Orillia, Ontario, Canada 2013-11-27 Safety, tourism, health, environmental conservation to use alternate non toxic means of transportation.

Sara McEwen Hawkestone, ON, 2013-11-27 Living on Old Barrie Road and within a few kilometres of Orillia, it is currently Canada unsafe to cycle into Orillia for practical or recreational reasons. Furthermore, I have two children attending Twin Lakes Secondary School (East side of the bridge) who access the City of Orillia recreational facilities (West side of the bridge) and am constantly worried that one of them or another high school student will have an accident with a car when they are crossing the bridge or one of the Hwy 11 ramps.

Fiona Johnston Hawkestone, Canada 2013-11 -27 I am a runner and a biker and I would like to see a safer route in my area.

Page 151 of 161 Name Location Date Comment

Aaron Watson Orillia, Canada 2013-11-27 I work at the University and see the issues lor pedestrians year-round crossing over HWY11 . Our students often use this, especially in the spring/fall lor commuting by bike, loot and bike.

Mike Bunn Orillia, Canada 2013-11-27 Safety and accesibility

John Johnston Hawkestone, Canada 2013-11-28 The existing geometry and lane widths at the OBR bridge do not allow lor sale passage of pedestrians and/or cyclists. This is a significant access point between Oro-Medonte and Orillia, Scout's Valley and Twin Pad. Many high school students currently must cross this bridgeflntersection during high traffic volume times to attend practices and/or events at City of Orillia facilities (Twin Pad/Fields). Many others avoid this intersection. Incorporating a small design upgrade into the intersection will go a long way for non-motorized users of this route.

David Hanson Orillia, Canada 2013-11-28 1) Safety of our very active cycling community 2) Safety lor our Orillia citizens and Tourist that have to walk or cycle over these bridges to work, school, play, shop 3) These bridges are the most dangerous to cross over Hwy #11 on without a car and they need to have acquitted sale pedestrian & cycling areas to reach the area that Orillia is growing to 5) Its all about the Safety of our Citizens

Murray Goring Orillia, Ont, Canada 2013-11-28 I ride my bicycle out over the Coldwater Rd. bidge 2 or 3 times a week and lind it dangerous with all the traffic

Kathy Hunt Orillia, Canada 2013-11-28 It is essential to provide sale access to and from the West Ridge area for cyclists and pedestrians. I work at Lakehead and enjoy cycling to work, UNTIL I reach the highway. I try and hold by breath (difficult to do going up a grade) until I get past the congestion of last moving traffic from all directions -- extremely dangerous. I consider myself to be a competent, experienced cyclist, so I can't imagine how a novice feels attempting this potentially disasterous section of Orillia roadways. adam slack Wasaga Beach, Canada 2013-11-28 lor safety of pedestrians

Michael Ruddock Washago, AL 2013-11-28 Current situation is very dangerous and discourages walking and cycling

Jason Lambert Orillia, Canada 2013-11-28 Because I don't want anyone to die walking back and forth from Lakehead.

Heather Adams Orillia, Canada 2013-11-28 I would be able to bicycle west of Hwy 11 more easily.

Glen Mounk Fort Frances, Ontario, 2013-11-28 Big safety issues in that area. Canada

Shirley Bowles Orillia ON, Canada 2013-11 -28 For the safety of everyone. Very busy highway

Vicki Sherwood Orillia, Ontario, Canada 2013-11-29 Highway 11 cuts off Lakehead University, West Ridge and Orillia Square Mall from the rest of the city. There must be safe alternatives to going by car.

Cathy Empie Hawkestone, ON, 2013-11-29 Orillia has a large student population and many citizens who walk and cycle in Canada the community. It's important to consider these citizens in the city planning process.

Ryan Andersen Barrie, Canada 2013-11-29 Safety and keeping our area accessible to health conscience people.

Terri Doubrough Orillia, Canada 2013-11 -29 As a driver in these areas, it would be much safer knowing that people walking and on bikes will be well off the road. miranda cooper Orillia, Canada 2013-11-29 safety lor pedestrians

Helga Rinneard Orillia, Ontario, Canada 2013-1 1-29 Cycling is a fun way to exercise and it is important to have a safe route bonnie vanderende orillia, Canada 2013-1 1-30 I am a biker who lives in Orillia and likes to bike in Severn and Oro because the streets are better maintained and safer than Ramara.

Page 152 of 161 Name Location Date Comment

Jean Trelford Orillia, O N, Canada 2013-11-30 Student safety for university travel

Marion Tilstra Coldwater, Canada 2013-11 -30 Safe transportation is the number one reason for including cycling lanes in city planning!! It will only improve tourism in Orillia too. Oro-Medonte is becoming a cyclist tourist destination as Oro continues to improve their roadways. Wouldn't it be great to see these same active tourists safely enter our city on their bicycles and eat, sleep and shop in O rillia.

Susan Gilchrist Brechin, Canada 2013-11-30 For safety of cyclists. Pedestrians and motorists

Gary Pluim Barrie, Canada 2013-12-01 The more infrastructure for alternative forms of transport the better.

Bill Sherwood Orillia, Canada 2013-12-01 I bike - that is why it is important. Orillia is still compact - one does not need a car to get about when a bike would do if one could bike safely.

Page 153 of 161 s.:~(l t) V! Pj Coil f C +19J Ct i . YES! I J! 1.-,/KehPqd- Or.'lhq 0 I'\ T(/ "'J Nuv. The MTO should add walking and cycling infrastruc\.ure J--6 to the Old Barrie Road bridge and the Coldwater Road bridge across Highway 11!

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Page 156 of 161 From: Grace Isgro To: Janet Nyhof Subject: FW: Market.doc Date: Thursday, January 09, 2014 1:40:18 PM

From: Marci Stephen Sent: January-09-14 1:32 PM To: [email protected] Subject: Market.doc

To the Packet and Times Mayor Orsi and Members of Orillia City Council

We were so pleased to see the market return to market square. The indoor space was bright and roomy.

Now we can look forward to the outdoor market in the spring. I sincerely hope that council, market vendors, and market shoppers will do their best to make this a positive return to downtown Orillia.

Please consider the following suggestions: 1) Make all available parking in downtown Orillia free on Saturday mornings. 2) If space is inadequate, close Mississaga Street from West to Andrew and expand to that space. 3) Shoppers, be willing to walk 1-3 blocks from your car to the market. It’s good for you! 4) Use a bundle buggy. They are easily folded to store and roll along with little effort. 5) For those who cannot walk more than 1-2 blocks, have a drive-through pick-up and drop- off area to pick up purchases or drop off customers. 6) Set up a volunteer ‘runner’ team equipped with wagons to help seniors and others to get their purchases to their cars. High school students- a way to earn volunteer hours and I’d wager there may be tipping involved. 7) Keep smiling – approach the change with a positive attitude. This IS best for our downtown and thus good for all of us!

Despite the negative attitude of many, we have a state-of-the-art library to be proud of. Lets also have an Orillia Saturday morning market that will provide a healthy experience for locals and visitors. YES! Walk a little, visit your neighbours, welcome visitors, eat well, dance to the music, support our local farmers and our local businesses. It’s a WIN WIN!

Marcia and Murray Stephen

Page 157 of 161 Page 158 of 161 RECEIVED January 6, 2014 JAN 0 6 1014 To: Mayor and Council CLE

RE: 2014 Orillia Winter Carnival

The Board of Directors of the Orillia Winter carnival would like to request the following street closures on behalf of the 2014 Orillia Winter Carnival on February 28, March 1 & 2, 2014.

The closure request is as follows:

Thursday February 27, 5pm to Sunday, March 2 at 10pm • Mississaga St East from Peter St to Front St

Saturday March 1, Bam till 4:30pm and Sunday March 2, Bam till 4:00 pm • East lane of Centennial Drive from Tecumseth St to Mississaga St E.

The closure of Mississaga Street east is to facilitate the construction of a snow slide for the public. The slide will stop at Matchedash St to allow for emergency vehicle movement. The slide will be constructed on the south lanes only, allowing for emergency vehicle rnovernent on the north lanes if required. The slide will be secured and operated by the DOMB. The DOMB will also be providing activities on the closed section frorn Matchedash to Front St.

The closure of Centennial Drive is to allow the horse and wagon ride to run freely for the public. Access for emergency vehicle movement will be available during the closure.

Thank you, Mayor and Council, for your consideration. These events help draw tourists and community members to the downtown which benefits the entire city.

Sincerely,

Kelly Smith Treasurer & Director Orillia Winter Carnival

Take the chill out of winter with some coo/family fun! Orillia Winter Carniva12014- Feb 28, March l't and 2nd Mailing Address: PO Box 593, Orillia, On L3V 6K5 www. ori! I ia winte_rcgnl.LY.~t.tc_f! Page 159 of 161 Page 160 of 161

CITY OF ORILLIA

TO: Mayor and Members of Council FROM: Clerk’s Department DATE: January 14, 2014 SUBJECT: 2014 Municipal Election - Parking Matters

For the 2014 Municipal Election, the Orillia City Centre will be used as the voting location for all advance votes as well as the voting location for Ward 2 on Election Day.

Staff are requesting that Council authorize free parking in Municipal Lot #9 across from the Orillia City Centre as follows:

 During Advance Votes: o Saturday, October 11 9 a.m. to 4 p.m. o Thursday, October 16 12 p.m. to 8 p.m. o Friday, October 17 10 a.m. to 4 p.m. o Saturday, October 18 9 a.m. to 4 p.m. o Tuesday, October 21 12 p.m. to 8 p.m. o Wednesday, October 22 10 a.m. to 4 p.m.

 On Election Day: o Monday, October 27 10 a.m. to 8 p.m.

Further, staff are also requesting that the 30-minute spaces directly in front of the Orillia City Centre along 50 Andrew Street South be signed and provided as “Accessible Parking” during the above-mentioned dates and times to enhance the accessibility of the election process. The provision of an AutoMARK accessibility unit/voter assist terminal during the advance votes may result in an increased demand for accessible parking during these times.

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