Sustainability Review 2014-15 From embedding sustainability as a business driver across the Group to empowering individual businesses to drive sustainability, within eight years, we have successfully cascaded sustainability from a boardroom vision to a shop oor reality. Powered by Alternative Thinking - our bespoke approach to sustainability, we enhanced awareness, expounded a strong business case to employees, institutionalised frameworks, invested in capacity building plus rewarded and recognised outstanding performers. The road to sustainability is fraught with obstacles - some have to be overcome with innovation, some with determination, and some simply by perseverance. But as we overcome each obstacle, we come across doors of opportunities with multiple outcomes that take us to the next level. This thought is graphically represented in this design theme. The upward moving transverse lines represent the Group's ambitions. The pillars of myriad colours are the roadmaps of individual businesses. While the ones in red are symbolic of Mahindra's Rise for Good philosophy that continues to guide them all. BUSINESSWISE is the next phase in our sustainability journey. In it, every individual business is driving the sustainability agenda on issues material to their stakeholders and aiming to set new benchmarks within their sector and geographies. It is like pursuing the sustainability agenda with independent teams who are not only committed but capable and experienced. This enlarged team, new vigour, focus and greater ownership has created a multiplier effect that aims to transcend incremental growth and give rise to a transformational change. And it has begun to yield accelerated results in the very rst year. INDEX Message from Chairman & Managing Director 01 Message from Chairman, Group Sustainability Council 02 Reporting Process 03 Group Profile 08 Sustainability and Us 28 Driven by our People 42 Product Performance 62 Economic Performance 73 Environmental Performance 83 Social Performance 122 Annexures 150 MESSAGE FROM CHAIRMAN & MANAGING DIRECTOR Our practice of reporting our hours towards social programmes. From the start, sustainability has been an sustainability performance was triggered Volunteerism in the Mahindra Group has idea that has been transformative for us by an investor who asked us, eight years seen a year-on-year surge since we and the way we do business. We are ago, if we had a triple bottom-line started with 4,588 Esops Volunteers in clear that sustainability is integral to report. That made us realise that it is not 2006-07. I believe that the opportunity business. In fact it is a growth driver, enough to act sustainably; we must also to give back contributes to employee fostering innovation, cost let people know about it. And we have satisfaction, and this reflects in many competitiveness and brand equity. been doing so ever since. So it is a ways. It is a matter of pride that the Powered by Alternative Thinking, it has pleasure to share with you the strides Auto and Farm Sector was declared become an inalienable part of Mahindra that we have made on the triple bottom second in the list of Great Places to Work and our efforts to erase the perceived line parameters of profit, people and in Manufacturing and Production as well dichotomy between sustainability and planet in this, our eighth year. as the Employer Brand category. profit is paying rich dividends. Governance is also an important We have institutionalised sustainability parameter for employees and for society. Much of what we achieved in 2014-15, is not just at the corporate level, but at the So I am delighted to report that the a result of careful planning and diligent level of each business. Last year, we Board of Mahindra & Mahindra Ltd. was execution of strategic initiatives over the initiated the second leg of our listed as one of India's Best Boards in the years. And we will do the same, going sustainability journey by adopting Economic Times - Hay Group survey of forward. We are mindful of the fact that customised roadmaps for major India's Best Boards. Only 4 companies our future performance is dependent on businesses, creating a tighter fit between were singled out for this honour. what we do today. In the coming years, I sustainability and the businesses. Each of expect to see a substantial increase in the these businesses is today well on its way Saving the best for last, our results on number of milestones traversed as each to reaching its 3 year goals. the 'Planet' parameter are a source of of our business finds its individual enormous satisfaction. Two years ago, sustainability mojo. At the Group level, We have progressed on each of the triple the Mahindra Group challenged itself we will continue to drive positive change bottom line parameters in the year with the aspirational goal of 'H2Infinity', for all our stakeholders through our under review. and started a concentrated Group-wide recently introduced framework - Rise for effort to change the water equation and Good, which binds together our transform a fast-depleting resource into corporate social responsibility, On the economic front, our a plentiful one. I am pleased to report sustainability and corporate governance Automotive Sector rolled out that in 2013-14, initiatives. As the years roll on, I am confident that we will be able to its 5 millionth vehicle from the demonstrate with increasing clarity that Kandivli plant in January the Mahindra Group achieved it is both desirable and possible to do well and do good at the same time. 2015 – just 3 years after Water Positive status with reaching the 4 millionth total water consumption of vehicle milestone in 2012. 6.1 million m3, and total water savings of 8.4 million So while this has been a difficult year for m3 through the offset the auto industry, the M&M flag is still flying high. mechanism of a Micro On the second parameter, People - Irrigation System project we Anand Mahindra 33,490 Esops (Employee Social Options) implemented in Gujarat. Chairman, volunteers contributed 229,670 man- Mahindra Group 01 MESSAGE FROM CHAIRMAN, GROUP SUSTAINABILITY COUNCIL We embarked on sustainability reporting Sector Leadership To enhance awareness and ensure using the triple bottom-line approach sustenance of natural capital, Mahindra Business specific goals will enable eight years ago, but its tenets have been and Mahindra signed the India Business comparison of performance of individual part of our organisational philosophy & Biodiversity Initiative (IBBI) declaration. businesses with peers in their industry since inception. Along the way, we During the year under review, MLDL, and will enable each business to create institutionalised frameworks, engaged Boisar and Automotive and Farm new benchmarks and take a leadership employees, drew up a Group-wide Equipment Sector, Kandivli undertook position within roadmap with quantifiable goals and detailed biodiversity assessment at their its sector. achieved them within the stated locations. timeframe. At the end of the first year of the Our constant endeavour to raise the bar 'Businesswise' approach, I am pleased to While addressing material issues at the on sustainability continues to be share that Automotive Division and Farm Group level is useful, it is just the first recognised and awarded by bodies Division are on-track to achieve their step towards driving positive change. Last within and outside the industry. three-year targets in parameters like year, we initiated a 'Businesswise' carbon footprint reduction, water approach to decentralise and cascade Tech Mahindra came in at No. 2 footprint reduction, use of renewable sustainability deeper into individual in the Carbon Disclosure Leadership power and green supply chain, and have businesses. We encouraged each business Index already surpassed the target for waste to undertake materiality analysis relevant reduction. Efforts are underway on to its own business and formulate its own Mahindra & Mahindra was Community Development and business-specific sustainability roadmap. awarded the 'Good Corporate Stakeholder Engagement, and these Citizen' Award 2013-14 in the Large I see the 'Businesswise' approach initiatives are expected to evolve over Corporate Category by The Bombay achieving three goals: the next few years in line with the Chamber of Commerce & Industry Mahindra Rise philosophy. Enhanced Focus Nanhi Kali was awarded the The Financial Services Sector has made prestigious TOI Social Impact As a federation, we are involved in good progress towards employee well- Award (2015) in the 'Corporate - a wide variety of businesses from being and volunteering, providing Education' category automobiles and agriculture all the way health products to rural customers and to finance, housing, holidays, IT and empowering communities through Mahindra Group ranked third in defence. 'Businesswise' gives each financial literacy. The Economic Times list of India's business an opportunity to identify and Best Companies for CSR address issues material to its stakeholders The Real Estate Sector has done and be more focused in their effort to commendable work towards building a These laurels encourage us to keep harness opportunities, mitigate risks and sustainable supply chain, undertaking striving to deliver on evolving be more effective in achieving economic, biodiversity assessments, enhancing stakeholder expectations. I urge you not social and environmental sustainability. gender diversity and ensuring that every only to read this report, but to share project has