Global MPLS Networks and the use of Extended-Net Networks

Margareta Sauger Senior Sales Manager, Enterprise Business Development, Americas www.pccwglobal.com Agenda

‹ Company Overview ‹ Technology Overview h Extended-net strategy h MPLS Overview: Benefits and Performance h MPLS InterCarrier Interconnects h How ICIs work? ‹ Putting it Into Practice ‹ Case Studies h Global leader in consumer products h Global leader in the supply of electronic components ‹ Summary and Conclusion

Add Your Logo here Do not use master PCCW Global – Connected with Your World Company Overview

‹ PCCW Global provides integrated global communications solutions, as a wholly-owned operating division of PCCW Limited. ‹ Worldwide coverage: h Centers in , Herndon, Virginia - US, London - UK and Dubai – UAE; Middle East, Africa, Europe, Asia and the Americas, – PCCW Global serves the voice and data needs of multinational enterprises, as well as the operational requirements of service providers h Reach in more than 1,000 cities and 100 countries ‹ Resilient Global & Robust Network: h Fully redundant and resilient h Technology-independent, MPLS-based NGN provides the highest levels of availability, reliability, efficiency, security, flexibility and quality of service – anytime, anywhere ‹ Service Excellence: h Regional and global projects teams for on-the-ground support h 24 x 7 network operation centers to guarantee speed restoration & ensure high service quality h Competitive SLAs in emerging markets ‹ Innovative Solutions with Leading-edge Technology: h The widest range of integrated communications solutions h Fully-meshed IP, fiber and satellite network h Data and voice solutions, cost-effective value-added & managed services, network-monitoring: all based on leading-edge technologies PCCW Global Product Portfolio Extended-Net Strategy

‹ Customers want to work with one carrier for all their global needs. ‹ Is there a true global telecommunications carrier? hEconomic downturn preventing large scale network implementations hRegulatory issues hTesting the waters in a new, and potentially, emerging market ‹ One PoP vs two InterCarrier Interconnects (ICIs) argument ‹ ICIs to supplement network facilities or for strengthening global offering with local top-quality partners. Multi-Protocol Label Switching (MPLS)

‹MPLS allows for Voice, Video, and Data traffic to be prioritized on the same port. Frame Relay Becoming Obsolete Limited Vendor ‹Multi-Protocol Label Switching (MPLS) fuses Support the intelligence of routing with the performance ATM Complexity of switching Cost Private Lines Scalability ‹Routing is based on the label in the MPLS Cost header instead of the IP header. Routers in a IP Connectionless Service (No network build routing tables similar to those guarantee of service) No Traffic used for IP, but instead of an IP address, the Engineering routing tables contain label numbers.

Add Your Logo here Do not use master MPLS Overview

‹ IETF RFC 4364 (2547bis) ‹ Combined with proposals from Cisco, IBM, and Toshiba circa 1997 ‹ MPLS packets can run on other L2 technologies such as ATM, FR, PPP, Ethernet.

‹ MPLS allows for the creation of secure, policy-based VPNs over a variety of underlying networks across multiple carriers. MPLS Benefits and Performance

‹ Quality of Service (QoS): The overall performance of the network supported by SLAs. h SLA terms include: Availability, Packet loss, Latency, and Jitter. ‹ Class of Service (CoS): The ability to differentiate and treat packets differently based on importance and time sensitivity h Class of Service allows for MPLS users to prioritize different types of data depending on their requirements and applications. Most carriers offer anywhere between 3-6 different levels of CoS.

¾ Gold Level: Voice traffic, HPBX

¾ Silver+: Streaming Video, Mission critical data, PCCW’s High-Definition Video Conference solution

¾ Silver: Oracle, SAP, and other business critical applications

¾ Bronze: Email, http, etc. MPLS InterCarrier Interconnects

‹ RFC 4364 describes multiple methodologies of connecting autonomous systems. ‹ MPLS ICIs (formerly known as NNIs) allow for two carriers to seamlessly expand their network to provide VPNs in locations where they do not manage owned facilities. ‹ ICIs allow for regional carriers to offer global services to their customers. ‹ Scable, secure, proven method to expand into a developing region. ‹ Relationship-based hSLAs, Procedures, Pricing, CoS Mapping, etc. all is negotiated prior to implementation and is updated on continual basis. How ICI’s Work?

PCCW Global MPLS VPN Service Concept

Customer’s View

Partner’s Network PCCW Global Network PCCW Global’s View Putting it Into Practice

‹ Multiple Regional Network Providers vs. One Network Provider with Extended Reach h Comparable Costs – ICIs require minimal infrastructure investments or expensive backhauls. – Dealing with one Carrier instead of multiple Carriers allows for IT to cut down on cycles.

‹ Ensure that One Network Provider has experience with providing a seamless network solution. h Successful ICIs require 2-4 months of negotiations between Carriers before implementation.

‹ Implementation Timeframes h Request for Proposal: 1-3 months h Decision: 1-3 months h Implementation: 3-8 months (dependant on the size and locations of VPN) Putting it Into Practice – What to look for?

‹ SLAs hSingle SLA across multiple networks – pre-negotiated. ‹ Performance hRound-trip delay (RTD) should be very comparable. hMost carriers have performance information via Web portal. ‹ Redundancy hReview network maps and request specific routes for diversity if required. ‹ Coverage hCarriers using ICIs for longer periods of time have greater coverage than those “going it alone” or just implementing their first ICI. Case Study # 1 A Global Company: oral care, health and household products

‹ PCCW Global Solution: ƒ Phase 1: 9 China sites with connectivity to US hub ƒ Phase 2: 4 Vietnam sites ƒ Phase 3: 34 India sites ƒ Phase 4: 6 sites in central Asia ƒ Migrated from MCI / CT FR network onto IP-VPN within 3 months ƒ Adopt Phased approach with parallel run during migration. ‹ PCCW Global Strength: ƒ One stop shop – hassle free OSS service and solution (local loop ordering, network management, router management & monitoring, etc.) ƒ Cost-effective solution with any-to-any connectivity (NNI to partners with one MPLS cloud) ƒ Rich Project Management experience, especially for China ƒ Global account management team coverage

Add Your Logo here Do not use master Case Study # 1 PCCW Global Network Solution

Phase 4 Belarus Georgia Azerbaijan Kazakhstan 6 sites Ukraine Uzbekistan Phase 1 9 sites EMEA Phase 2 4 sites Vietnam China

HK MPLS

DR Site India USA Primary Site

Phase 3 34 sites Email Server Case Study # 2 A Global leader in the supply of electronic components

‹ PCCW Global Solution: ƒ Phase 1: 11 China sites with connectivity to Montreal hub ƒ Phase 2: 3 India sites ƒ Phase 3: 3 Pacific sites ƒ Phase 4: 14 Rest of Asia sites ƒ Migrated from BT / CT ILC, FR networks onto MPLS within 3 months ƒ Adopt Phased approach with parallel run during migration.

‹ PCCW Global Strength: ƒ One stop shop – hassle free OSS service and solution (local loop ordering, network management, router management & monitoring, etc.) ƒ Cost-effective solution with any-to-any connectivity (NNI to partners with one MPLS cloud) with consistent SLA for existing & future growth applications, including voice & video ƒ Rich Project Management experience, for China and Asia Pacific ƒ Global account management team coverage

Add Your Logo here Do not use master Phase 2 3 Phase 1 11 Montreal Montreal Bangalore Mumbai Tianjin 50Mbps Ethernet 50Mbps Ethernet 1984kbps V35 (backup) 1984kbps 1984kbps Sites Sites Qingdao V35 V35 1984kbps V35 Shenzhen 1984kbps V35 New Delhi Beijing 1984kbps GZ 1984kbps 1984kbps V35 V35 V35 NJ 1984kbps Tokyo V35 Qingdao CDC 1984kbps 1984kbps V35 Beijing Tianjin MPLS V35 Guangzhou Bharti Nanjing Shenzhen SHG 1984kbps Osaka Shanghai MPLS V35 China 1984kbps Xiamen Xiamen V35 1984kbps V35 Telecom Chengdu India Penang Chengdu 1984kbps 1984kbps V35 Tokyo Suzhou V35 Suzhou 1984kbps V35 KL KL 1984kbps TNZI V35 MPLS AS3491 Taipei Taipei 1984kbps V35 MPLS Hong Kong Christchurch 2Mbps Hsinchu Ethernet (TNZI SoulAustralia 1984kbps provides managed Seoul V35 MPLS Manila SG1 SG2 router) BKK Hong Kong EQX NTP 1984kbps V35 Sydney Seoul Phase 4 2M Ethernet 1984kbps V35 14 Sites Melbourne Daegu 2M Ethernet 1984kbps KEY V35 Philippines/ Asia HQ PE Manila 10Mbps Fast Warehouse NOL Buig Phase 3 3 1984kbps Ethernet 1984kbps 1984kbps Bangkok Customer-provided CE V35 V35 V35 Sites 1984kbps V35 Local Loop Circuit (LLC) Summary

‹ MPLS has become more ubiquitously available globally. ‹ MPLS Intra Carrier Interconnects allow Enterprises to build their network with one carrier that can provide services globally. ‹ Carriers using an ICI Strategy allow Enterprises to focus on their business rather than managing numerous global carriers. ‹ Critical issues to look at in the carrier selection process are: hICI partner depth and experience hRedundant connections hEnd-to-end SLA’s

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Thank You

Margareta Sauger Senior Sales Manager, Enterprise Business Development, Americas www.pccwglobal.com