District Nursing Service What You Can Expect from the Service? Can Offer District Nursing Service

What we expect from you We also ask that you and/or your carers do not smoke in your The District Nursing Team aims to home when the nurse is carrying treat everyone fairly and consistently, out care for you. If you or your and with dignity and respect. In carer smoke, you will be provided return, we hope that you will treat with a separate leaflet. our staff in the same way, helping to ensure we are all free from undue Whilst we respect people’s stress and anxiety. customs and differences, District Nurses need to wear footwear in We continually strive to improve the your home for health and safety quality of the services provided. All reasons. comments are welcomed. You can discuss any concerns with the District If you have any pets, please District Nurses. keep them under control when the District Nurse visits. We Nursing If you are able to leave your house, you would ask that they are kept will be expected to visit your GP safely in a different room during Service Practice or Health Clinic for treatment. the nurse’s visit Providing a safe working environment How to contact Nurses have a professional duty of Across the Health Board there are care to carry out hand hygiene in order different referral modes to the District PATIENT to reduce the risk of infection. When the Nurse: District Nurses visit your home, they INFORMATION will need to wash their hands before Swansea – Single Point of Access: and after the care given. You should 01792 343360. LEAFLET have hand hygiene facilities available, to reduce the risk of infection. In the Neath Port Talbot – Single Point of Access: 01639 862826. event that liquid soap and paper towels

are not available the nurses will use Bridgend – via the GP Practice or alcohol gel. Editorial Board: 992 District Nurse teams directly. Publication Date: May 2018 . Version: 1 Review Date: May 2020 Author: Anticipatory Care

What is the District Nursing What the District Nursing Service What you can expect from the Service? can offer District Nursing Service

It is a branch of the nursing Following a referral from your GP,  To be treated as an individual profession consisting of qualified hospital or another agency, the with respect, privacy and dignity. District Nurse will perform a health District Nurses, Community Staff  We will assess the frequency of Nurses and Health Care Support needs assessment with you and your relative/carer to discuss the your visit although times may Workers with a wide range of vary. specialist skills. It offers a support that you may need:  We will document a record of your healthcare service to people who The service we provide includes: are unable to visit the GP care. Sometimes it is necessary to share your surgery or community clinics and  Care at end of life personal information with other who need nursing care, advice  Palliative care Health and Social Care and support due to being professionals. This will always permanently or temporarily  Bladder or bowel management comply with the General Data housebound. The service Protection Regulation 2018 provides a 24 hours nursing  Wound care (GDPR). service, 7 days a week. The aim  Information or referrals to  We will order any equipment of the District Nursing service is other community-based deemed necessary, which must to enable all individuals to service be returned once no longer maintain their own independence required. Your District Nurse will and achieve self-care. The  Investigations such as blood advise you of the correct number District Nurse will provide contact tests to use. details for the out of hours  Supporting patients with service. It is not an emergency injections with a physical service. In the event of an inability or when memory emergency please contact 999. problems exist