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The Dole Way Our commitment to provide safe, high-quality fresh produce that’s good for people, for nature, and for food. Dole Corporate Responsibility & Sustainability Report 2020 Contents Our Approach For People For Nature For Food Letter from our CEO This recent progress builds on a long Without a doubt sustainability and respect legacy of responsible behavior at Dole, for human rights are fundamental to Dole’s Dole is committed to being Over a century ago, Dole was thanks to the know-how and commitment way of operating and are essential to the founded on the principle of of our local teams working together long-term growth of our business. This “quality, quality, quality.” globally, including the significant advances should always be top-of-mind and part honest and transparent about made over previous years in improving of what we do every day, throughout This commitment is still just as true today. labor and environmental standards within our value chain, wherever we operate. the banana supply chain. our efforts and our impacts. Our dedication to quality drove the Following the principles of our founder, company to control the process of growing Dole believes that our scale and James Dole, we have been leaders and and delivering products to consumers and experience as a global leader in fresh innovators in our industry and have taken helped build our strong reputation, making produce means we can and must be an seriously the many challenges facing our Dole a leading brand worldwide. important actor and agent for change business and our world. As has always Today the quality concept is broader by creating products and services that been, our journey and dedication to being than the product itself. It also includes society values, establishing primary jobs, a responsible corporate steward of our sustainability, transparency, corporate efficiently using resources and leveraging communities will continue into our future responsibility and trust. All of this is at the our research capabilities and partnerships and Dole will continuously live up to our heart of our quality promise to consumers, to find solutions to challenges affecting promise to be a good neighbor in the areas retail and food service customers, food safety and supply. in which we grow, and a good citizen in all places where we operate. suppliers, parents, governments, To support these ambitions Dole has NGOs and all other stakeholders. developed a new framework called The We strive for open dialogue — including Dole Way and a new set of sustainability all critical voices — and are pledged to goals that will add momentum across our continuously improving opportunities operations, worldwide. Rooted in Dole’s for communities around the world. values and legacy of sustainable action, Stakeholders expect this of us. They the new framework and goals are designed Johan Linden want us to help find solutions and to to align with our internal business President and Chief Executive Officer, make a measurable and meaningful objectives and global frameworks such Dole Food Company difference for people and the planet. as the United Nations Sustainability Development Goals (UN SDGs). Together Dole is committed to being honest they make it clearer than ever what our and transparent about our efforts and commitments are and where we plan to our impacts, so I am pleased to share focus our efforts in the coming years — with you Dole’s Sustainability Report for people, for nature, for food. that details both qualitatively and quantitatively our sustainability progress through the end of 2019. 31 Contents Our Approach For People For Nature For Food About Dole What’s inside A worldwide commitment toD olequality fresh produce by v olume sold globally in 2018 2019 revenue by produce Contents Our Approach 4 Fresh pack vegetables (whole vegetables) Fresh pack vegetables (whole vegetables) Dole Food Company is one of 6% For the world’s largest producers and Value added 7% Bananas people vegetables marketers of high-quality fresh fruit and vegetables. We’re an 20% GRAPHIC TO BE UPDATED 10 industry leader in many of the 42% products we sell. 9% Our team of employees, growers, packers, processors, Others For shippers, and marketers is committed to consistently Value Added 15% nature providing safe, high-quality fresh fruit, vegetables vegetables 7% Diversified fruits and food products. Dole’s dedication to quality is a commitment solidly backed by: comprehensive 21% 12% Diversified programs for food safety, scientific crop protection fruits Pineapples Others 16 programs, stringent quality control measures, decades of farming expertise, state-of-the-art production and 10% transportation technologies, research and innovations for continuous improvement and value-adding For products, a global focus on healthy produce 180+ and dedication to the safety of our employees, food communities and the environment. Dole products are sold in Dole has three main business divisions globally: Dole Tropical Fruits (based in Costa Rica), which 80 28 grows and distributes bananas, pineapples and countries worldwide other tropical fruits; Dole Diversified (based in Chile), which focuses on grapes, apples and cherries; and Dole Fresh Vegetables (based in California, USA), which supplies fresh vegetables and packaged salads within North America. About this report This report summarizes key corporate responsibility and sustainability- related impacts and initiatives of Dole Food Company between 2017–2019, reported as of December 31, 2019. Unless otherwise stated, the information contained in this report pertains only to Dole’s wholly owned operations and the company’s own employee workforce. Topics addressed in this report were selected in reference to the Global Reporting Initiative (GRI) framework. 2 Dole Corporate Responsibility & Sustainability Report 2019 3 Contents Our Approach For People For Nature For Food Our sustainable legacy Dole’s focus on improving lives Key moments in our journey to date and respecting nature through our work has its roots in the early years of the company. 1988 2001 2012 Adela Rodríguez School The DALE Foundation 2010 In the early part of the 20th century, First certification of built in Honduras is created in Ecuador Dole’s container fleet Dole’s evolution as a large-scale producer ISO 14001 a Dole-owned farm renewal program, and distributor of tropical fruits took the 1900 Vicente Piedrahita by Fairtrade USA initiated five years company into isolated locations with First shipment of Standard School built 1998 earlier, allows for the limited infrastructure. Growing our Fruit bananas from Honduras Dole is the first 13,000-unit fleet to business in these areas presented both to New Orleans 1981 1994 agricultural producer achieve the milestone a necessity and an opportunity to do First to Dole and other partners in the world to be of only 2 tons of much more than planting and picking fruit. introduce open Recyplast, which certified to the CO e emitted from It meant that our presence could make a 2 1927 refrigerated turns bags and twine environmental refrigerants per big difference to local economies and that Mazapan School containers from banana farming management container, down from we could make an even bigger difference built in Honduras for fruit into useful products standard ISO 14001 over 20 in 2004 by directly supporting employees’ transportation and communities’ health, education in 1981 and other needs. Going beyond the normal expectations became an integral part of Dole’s way of doing business. And that continues to define how we go about our work today. 1924 1960 1997 2000 2007 2020 The Vicente Introduction of the After pioneering organic Dole is the first agricultural Dole introduces a Dole unveils d’Antoni Hospital is cardboard box to banana procurement in company to have one of its label that lets European its refreshed social built in Honduras, transport bananas, 1995, Dole planted the divisions certified to social consumers go responsibility providing medical reducing waste in first organic bananas accountability standard online to track the and sustainability care to farm the supply chain in Honduras SA 8000 sustainability path framework workers and of bananas communities ST SA 8000 1991 Dole launches the “Dole 5 A Day” campaign to 1 encourage kids and their families to eat nutritious fresh produce every day 4 5 Contents Our Approach For People For Nature For Food Our new framework Our 2030 goals The Dole Way We’re committed to growing, processing Dole’s new framework paves the way for This is the first time Dole has set In addition to our enterprise-level goals, and distributing our produce responsibly, further improvements in areas where we enterprise-wide sustainability goals – an each Dole business division is also working For over 150 years, Dole has and this is our promise – today and for believe we can make the biggest positive To complement our new important milestone on our sustainability to achieve its own set of goals, tailored delivered nutritious, high- every generation to come. Because impacts. Developed in coordination with framework, we’ve introduced journey as a company. The goals were to the specifics of the produce they grow, quality produce around the being a responsible business is second Dole’s three main business divisions, a new set of sustainability developed in workshops attended by pack or distribute and the needs of their nature to us. the framework is intended to be easily representatives from Dole’s three divisions local communities. world while preserving the understood yet thorough enough goals designed to translate plus Dole Corporate, which means they We’re making it clearer than ever what that there can be no doubt about reflect our combined ambitions and land from which it is grown, our commitments are as a company “The Dole Way” focus areas where we’re making a stand. commitment to making a positive impact.

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