2014 15 ANNUAL REPORT CEO’S MESSAGE A health pandemic, two major natural disasters and the ongoing crisis of Syrian refugees across the Middle East ensured this was a busy year for RedR .

Climate change continues to impact on the populations, during a desperate time Our courageous deployees As the year ends, I’m attending the number and severity of natural disasters filled with fear and grief. The Australian Humanitarian Summit in New and there is growing evidence that warmer Government provided a special $2 million joined hundreds of others Zealand to see how RedR Australia can temperatures are linked to extreme weather grant to support our Ebola response. who came to support the local contribute to the agenda to reshape aid. events including increasing droughts, floods Our Ebola response also extended to Our work relies on support from our major and the intensity of tropical cyclones. populations, during a desperate Darwin and the Philippines where we donors, corporate partners and, increasingly, This year, we sent a record 118 skilled people conducted training in collaboration with time filled with fear and grief. public donations to our appeals. I’d like to to 35 countries and trained 605 people. WHO, Charles Darwin University, the take this opportunity to thank you for your Our efforts were supported by a strategy Burnet Institute and the Global Outbreak contributions, and continued investment to diversify our funding through several Alert and Response Network. Ebola- killed more than 11,000 people and left in our efforts to mobilise the right people, public fundraising appeals, cost-sharing specific preparedness merged with millions homeless. Once again, our register with the right skills, to make a difference contributions from our United Nations (UN) pandemic preparedness for the Asia members rallied to the call for help and, when disasters strike. I would also like to partner agencies and the consolidation of Pacific, and regional health security. within a month, we had 10 of them on acknowledge the efforts of more than funding support from the UK government. 70 volunteers who have supported our Closer to home, I had the opportunity the ground including a gender-based training courses this past year, and those When the World Health to visit our deployees responding to violence expert to support our new partner, professionals who provide us with pro (WHO) declared an international public Cyclone Pam in Vanuatu. As we had the United Nations Population Fund. bono services. Alongside our staff and emergency in response to the Ebola pre-positioned six people in the Pacific, This year, 574 people participated in associate trainers, you have helped us crisis, in August 2014, and called for a prior to the cyclone season, three of them one of our internationally recognised remain a leading humanitarian agency for coordinated response to halt its spread, were in Port Vila when the cyclone hit and training programs and 31 completed our international humanitarian relief. Thank you. we responded to the call. We sent destroyed more than 90% of the country’s TAE40110 Certificate IV in Training and trainers, a communications specialist, food crops. The courage and spirit of our Assessment through our Registered Training child protection staff and logisticians deployees, under extraordinary stress and Organisation. We have some of our biggest KIRSTEN SAYERS to the affected West African nations of in the face of terrible tragedy, continues impact through training. Our alumni go to CEO Guinea, Liberia and Sierra Leone. It was to inspire me. I salute their efforts. all corners of the globe, and work with our the first time we had responded to an Like most Australians, I was shocked to United Nations partner agencies as well as international health pandemic and our hear about the earthquake that hit Nepal some of the most experienced and effective courageous deployees joined hundreds on ANZAC day. This devastating event international non-government organisations. of others, who came to support the local Front cover photo: Darren Williamson

2 RedR Australia 2014/15 Annual Report we’re there to ensure the vulnerable are protected. Our OUR VISION OUR MISSION OUR VALUES ABOUT REDR people repair and rebuild A world in which To build resilience and We are guided by our infrastructure, coordinate sufficient competent relieve suffering in times values of Accountability, response efforts and public RedR Australia is a leading humanitarian and committed of international crisis Integrity, Empathy and communications, map personnel are available Collaboration agency for international emergency relief. and track relief activities, and responding to We provide skilled people and train them assist in the prevention of humanitarian needs gender-based violence, to help communities rebuild and recover and manage the movement in times of crisis. of essential supplies. RedR Australia is at the humanitarian training activities. Employees non-government organisations. forefront of disaster risk of international non-governmental WHO WE ARE RedR Australia has been training reduction. We capacity build National organisations now make up half of the When disaster strikes, we mobilise the humanitarian workers since 1998, working Disaster Management Offices in the 600 people who attend our core courses right people with the right skills to make a with UNHCR e-Centre, WFP, WHO and Asia Pacific and have pre-positioned annually, and we collaborate with a range of difference. Our internationally recognised UNICEF, as well as the NGO and university expert staff throughout the Pacific organisations to deliver customised training. training courses prepare aspiring aid workers sectors, to provide training in Australia prior to the cyclone season. for life in the field and help experienced and throughout the Asia Pacific. humanitarians further hone their skills. And we don’t just send anyone. We REDR INTERNATIONAL We continue to be the preferred training We also build resilience in disaster prone send the best. Our people are carefully provider for Australian Government staff and countries through our disaster preparedness selected and trained before deployment. RedR Australia is part of the international the NGO community, attracting participants training activities and strategic collaboration RedR network of accredited organisations, from all over the world. Our training courses with National Disaster Management each sharing a common vision and are a prerequisite for people seeking to Offices throughout the Asia Pacific. OUR HISTORY mission. RedR is represented in the UK, , and and a new join the RedR Australia Standby Register for RedR Australia was established in 1992 by chapter is emerging in . deployment on UN and other emergency engineer Jeff Dobell who called on his peers response field missions. HOW WE WORK to apply their skills to disaster relief. In the RedR Australia is a Standby Partner to late nineties, we sent up to 10 people abroad OBJECTIVE RedR Australia maintains a Register eight United Nations and other frontline each year to support the United Nations High of experienced personnel from which relief agencies. During a humanitarian Commission for Refugees. Over the past two RedR exists in order to provide suitably operational agencies (governmental, crisis, a global network of Standby decades, we have expanded the breadth of trained and experienced personnel to non-governmental and international) Partner organisations provides additional expertise we are able to offer in humanitarian relief agencies in order to help them can obtain the skills they require to support to UN response efforts. We are emergencies and now support eight United relieve people from the debilitating improve their response in disaster relief the only Standby Partner to the UN in the Nations partner agencies. We have deployed conditions that occur when disasters and support disaster risk reduction. Southern Hemisphere and Asia Pacific. more than 800 people to over 80 countries. disrupt the normal pattern of life. When thousands of people flee into In the 2014/2015 financial year, we sent FUNDING neighbouring countries to escape civil war, 118 specialists to assist communities in SCOPE RedR Australia is funded by the Australian we’re there to plan refugee camps, provide desperate need following natural disasters RedR is internationally recognised as a Government through the Department of clean water and shelter, ensure children and conflict-induced emergencies. provider of quality humanitarian training Foreign Affairs and Trade, the government can access education and advise on public and delivers standard core training all of the through their health. When entire communities are left We continue to build capacity within the over the world as well as customised Department for International Development, homeless by earthquakes or typhoons, international aid agency sector through our training for UN agencies and international our corporate partners, and public donations.

RedR Australia 2014/15 Annual Report 3 WHERE DEPLOYEES BY WE WORK COUNTRY 2014/15 TOTAL: 118 PEOPLE

USA 1 17 15 2 2 2 11 DEPLOYEES BY 2 AGENCY 2014/15 3 3 9 TOTAL: 118 PEOPLE 3 3 1 1 1 4 8 4 4 6 4 10 5 5 6 28

17 Vanuatu Turkey Nepal Thailand Jordan Occupied Philippines Palestinian 18 Territories (OPT) 24 Switzerland Laos Yemen 18 Iraq Guinea South Bangladesh UNICEF UNHCR UNFPA Sierra Leone Other OCHA WHO IOM Liberia WFP FAO DFID HQ Fiji

4 RedR Australia 2014/15 Annual Report RedR, as an organization, has a high-level degree of duty of care and visited all of their deployees in the field which was very re-assuring to see they have a “double” back-up system. Some of the (deployees) slept for weeks in tents with minimal comfort and never ever complained. I consider SWITZERLAND UKRAINE the Stand-by Partners’ experts as an 1 6 essential and integral component of the humanitarian response and look already ITALY NORTH 1 TURKEY KOREA forward to working with the next team 3 1 members - as we all know it’s not if, but LEBANON 1 IRAQ AFGHANISTAN when we meet again.” OCCUPIED PALESTINIAN 5 1 TERRITORIES 3 JORDAN Rene Nijenhuis, OCHA Head of Nepal Office 11 PAKISTAN NEPAL 11 EGYPT 2 1 BANGLADESH 2 MYANMAR 6 LAOS 3 THAILAND 3 GUINEA PHILIPPINES 2 NIGERIA 8 SIERRA LEONE 1 SOUTH MARSHALL ETHIOPIA ISLANDS 4 GHANA SUDAN 5 LIBERIA 1 4 1 4 SOMALIA UGANDA 1 1

INDONESIA TANZANIA 1 SOLOMAN 1 ISLANDS EAST 1 TIMOR 1

VANUATU 15

FIJI 4

COOK ISLANDS 1 62 56

RedR Australia 2014/15 Annual Report 5 REGISTER PERSONNEL & DEPLOYMENTS Left:UNOCHA civilian military coordinator and RedR deployee Dale Potter with RedR CEO Kirsten Sayers in Vanuatu.

REDR REGISTER RedR Australia was established in 1992. DEPLOYMENTS Initially, emergency response work was RedR Australia is able to mobilise the undertaken by a group of engineers In our capacity as a Standby Partner to WE DEPLOYED REDR right people with the right skills to make a however, increasingly, we have recruited eight United Nations agencies, RedR PERSONNEL TO difference when disasters strike because more diverse skills to our register as the Australia received 727 requests for staff to we have recruited a diverse range of most in-demand skills are no longer provide surge support this year. Most of 35 COUNTRIES specialist experts and trained them, engineers, but information managers who our deployees responded to the Nepal through our core courses, in the Essentials can summarise and interpret field data earthquake, Cyclone Pam in Vanuatu and THIS YEAR of Humanitarian Practice and Personal to enable decision makers to coordinate the ongoing Syrian refugee crisis. We also Safety, Security and Communications. the response. Emergency and disaster sent a significant number to assist with the preparedness coordinators are also in high Ebola crisis in West Africa and the aftermath demand. Engineers, particularly WASH of Cyclone Haiyan in the Philippines. Logistician Daryll Ainsworth is one The professionalism of the engineers and civil engineers, remain Most of our partner agency requests in of our longest serving members. He RedR Australia stand-by roster an important part of our emergency 2014/15 were for Information Managers joined our register in 2000 and first members has been praised on several relief teams, but we increasingly need (18%) and Humanitarian Affairs Officers deployed to East Timor the following occasions by WFP Country Offices and humanitarian affairs officers, emergency (13%). Eight per cent of our requests were year. This year, he responded to the Regional Bureaux who, in some cases, response coordinators, protection and for Engineers with the majority in WASH Ebola crisis in Liberia and also deployed have indicated their specific preference gender based violence experts, public followed by Civil/Construction Engineers. to Pakistan. Daryll has completed to deploy stand-by partners from RedR health and nutrition specialists, Geographic Australia in large scale emergencies.” Information System (GIS) mapping We deployed RedR personnel to 35 specialists and communications staff. countries this year including Vanuatu, Stand-by Partner Ms. Rocío Rebollo Pérez, Fiji, the Solomon Islands, the Philippines, 24 ASSIGNMENTS Officer, WFP Most people on our register have Myanmar, Nepal, Pakistan, Afghanistan, for RedR Australia averaged 2.3 previous deployments, Jordan, Iraq, Guinea, Liberia, Switzerland the average age of a register member is and Italy. Almost 40% of our people were 44 and they typically have 5 – 10 years’ responding to conflict induced emergencies. experience in the humanitarian sector.

6 RedR Australia 2014/15 Annual Report UN AGENCY REQUESTS DEPLOYEES 2014/15 2014/15 BY SKILLS PROFILE BY SKILLS PROFILE TOTAL: 727 REQUESTS TOTAL: 118 PEOPLE

10 10 1211 12 32 15 19 135 17 4 18 19 4 20 5 15 21 92 6 23 26 7 11 Photo: Harjono Djoyobisono 27 66 7 Above: RedR deployee Tony Goodrick discusses food 36 8 9 distribution in Vanuatu with WFP’s Akhtarul Islam. 38 8 40 62

Information Nutrition Humanitarian Assessment/ Management Civil/Construction Affairs Monitoring THE AVERAGE AGE OF Humanitarian Engineering Supply Chain Evaluation A REDR AUSTRALIA Affairs General Protection Logistics General Protection Emergency Communications/ Emergency WASH REGISTER MEMBER Response Media Liaison Response Engineering IS 44 Supply Chain Emergency Information Public Health Logistics Education Management Nutrition WASH Cash and Voucher Communications/ Engineering Field Safety SGBV Media Liaison Child Protection Other In our capacity as a standby Shelter Child Protection partner to eight United Nations Information Construction Communication agencies, RedR Australia received Emergency Technology Preparedness Public Health Fleet Logistics 727 REQUESTS Assessment/ Warehouse for staff to provide surge support this year Monitoring Logistics Evaluation Other

RedR Australia 2014/15 Annual Report 7 OCHA the protection and shelter needs monitors the health situation. WHO of IDPs as well as the coordination also helps countries to strengthen their The United Nations Office and management of camps. national core capacities for emergency OUR for the Coordination of risk management to prevent, prepare Humanitarian Affairs (OCHA) ensures for, respond to, and recover from there is a framework within which each IOM emergencies due to any hazard that UNITED NATIONS player can contribute to the overall The International Organization poses a threat to human health security. response effort during emergencies for Migration (IOM) is the leading and coordinates the response. It is inter-governmental organization in the involved in assessing situations and field of migration and works closely WFP PARTNER needs, agreeing common priorities, with governmental, intergovernmental The World Food Programme developing common strategies to and non-governmental partners. The (WFP) is the world’s largest address issues such as negotiating IOM provides humanitarian assistance humanitarian agency fighting hunger AGENCIES access, mobilizing funding and other to migrants in need including refugees worldwide. On average, WFP reaches resources, clarifying consistent public and internally displaced people. more than 80 million people, with food RedR Australia is the only United Nations messaging and monitoring progress. assistance, in 75 countries each year. Standby Partner in the Asia Pacific region. UNFPA In emergencies, WFP gets food to We have formal agreements with the UNICEF where it is needed, saving the lives The United Nations Population Fund following eight UN agencies. The United Nations Children’s of victims of war, civil conflict and (UNFPA) focuses on family planning and natural disasters. After the cause Fund (UNICEF) works with women’s reproductive and maternal others to overcome the obstacles of an emergency has passed, the health. UNFPA works closely with agency uses food to help communities that poverty, violence, disease and governments, UN agencies, community- discrimination place in a child’s path. rebuild their shattered lives. It based and other collaborates closely with the FAO. The fund works in 190 countries and partners to ensure that reproductive responds to emergencies to relieve health is integrated into emergency suffering and protect children. It is present responses and action is taken to FAO wherever children are threatened. prevent gender-based violence. The Food and Agricultural Organization (FAO) of the United UNHCR WHO Nations focuses its efforts on achieving The Office of the United food security for all – to make sure The World Health Organization people have regular access to enough Nations High Commissioner (WHO) coordinates international for Refugees (UNHCR) coordinates high-quality food to lead active, health activity within the United Nations’ healthy lives. The organization works international action to protect refugees system and works towards universal and resolve refugee problems towards the eradication of hunger, health coverage to ensure general food insecurity and malnutrition and worldwide, and supports stateless access to health. During emergencies, people. It operates in 123 countries. the elimination of poverty. When WHO’s operational role includes leading disasters strike, the FAO seeks to UNHCR also protects and assists millions and coordinating the health response, of internally displaced people (IDP) who ensure agricultural production recovers undertaking risk assessments, identifying and future food security is ensured. remain within their own countries but priorities and setting strategies. It also were displaced by conflict or natural Photo: Stefan Stefansson provides critical technical guidance disaster. In these circumstances, the supplies and financial resources and RedR deployee Sarah Forbes in agency takes the lead role in overseeing

8 RedR Australia 2014/15 Annual Report Our Nepal Appeal raised CORPORATE SUPPORTERS WEAR RED FOR REDR DAY $34,218.54. The money will be used to fund the Partners who provided more than This year, more than 30 organisations and OUR secondment of RedR $10,000 in value in 2014/15 individuals were involved in Wear Red for Australia shelter expert, RedR day on 6th February raising more Francisco Monteiro, ARUP than $7000. Our biggest fundraiser was SUPPORTERS to RedR India’s Nepal GHD Pty Ltd Arup who held the event in seven of their training on shelter in offices across Australia and Singapore. The generous contributions of our emergencies for local We’d like to acknowledge the efforts NGO staff. This is a RedR MAJOR DONORS of all those individuals who organised supporters enable us to continue to respond International collaboration. events within their organisations. to humanitarian emergencies and train the Donors who provided more next generation of humanitarian experts. Our Wear Red for RedR day than $1,000 in 2014/15 raised $7,726.70. This was IN-KIND SUPPORT placed into our international Auricon New Zealand Ltd This year, we received in-kind We appreciate the support of everyone fund that sponsors the Sonja Chandler support valued at $300,411. including our government funders, corporate capacity development of Southeast Asians supporters, regular givers, those who and Pacific Islanders in disaster preparedness, Engineers Australia Companies that provided more responded to our emergency appeals Essential Humanitarian Practices, WASH John Gerofi than $1000 of pro bono services or and those who coordinated workplace and Logistics for emergencies. in-kind support in 2014/15 events on our Wear Red for RedR day. Alex Gouch Anaconda This year, we received $110,534.50c in GOVERNMENT SUPPORTERS Mark Prideaux public donations including more than Carmel Byrne The Australian Government through the Knox Foundation $60,000 raised from our public appeals. Peter Caillard Department of Foreign Affairs and Trade Institute of Public Works Our Ebola Appeal raised $13,168.65. is our major donor providing core funding Engineering Australia Connecting Up The money enabled us to send logistics and support for our deployments. The coordinator Daryll Ainsworth to Liberia Australian government also subsidises our Hans Knutzelius Engineers Australia where he supported the WFP as the internationally recognised training courses Institute of Public Works Golder Associates Logistics Cluster Coordinator. It funded enabling us to train humanitarian workers his airfares, pre-deployment medical at heavily discounted rates. We also receive Lycopodium Minerals Pty Ltd HR3 and part of his first month’s salary. significant funding from the UK government Malvern Primary School Institute of Public Works Engineers Australia for deployments into the field through the Our Cyclone Pam Appeal raised $18,255 and Roger McCutchan John Fahey this was used to partly fund the deployment Department for International Development. of WASH engineer Daniel Ervin who joined Stephen Merange Kroll UNICEF as the WASH cluster coordinator. Myer Family Office Maddocks SBA Financial Pty Ltd Officeworks Sambalance Pty Ltd Pack and Send Bruce Sinclair Professionals Australasia Vonwiller Foundation David Twine

RedR Australia 2014/15 Annual Report 9 MAJOR INTERNATIONAL

DISASTERS JUN 2014 Iraq (activities of armed 2012 groups opposed to the AUG 2014 Myanmar conflict DEC 2013 government displace JUL 2014 WHO calls for MAR 2015 between Buddhist and South Sudan hundreds of thousands Northern international collaboration Cyclone Pam, Muslim Rohingas erupts civil war of people) Afghanistan floods on Ebola in West Africa Vanuatu

2011 NOV 2013 MAR 2014 JUL 2014 AUG 2014 SEP 2014 APR 2015 Syrian civil Typhoon Haiyan, Ukraine civil war Nigeria (escalation Occupied Palestinian Yemen civil war Nepal earthquake war erupts Philippines in attacks by Islamic Territories (conflict militant group escalation in Gaza Boko Haram) between OPT and Israel)

Above: Michelle Sanson discusses WFP’s Above: Pippa Haughton, Karen Hobday, Above: Lauren Stockbridge consulting Above: ICT officer Warren Keen on new gender policy with a colleague Veronica Frank and Mary Larkin in Geneva with a cyclone survivor in Vanuatu assignment with WFP in Indonesia

10 RedR Australia 2014/15 Annual Report GOAL 2. INTERNATIONAL GOAL 3. ENGAGEMENT GOAL 4. REDR COLLABORATION TO AND VISIBILITY ACCOUNTABILITY BUILD RESILIENCE Increase visibility of RedR AND GOVERNANCE Australia and strengthen our Strategic international collaboration Ensure accountability engagement with partners, donors and Indo-Pacific and partner priorities by strengthening STRATEGIC and the Australian public. operational, governance In 2014/15, we took the initiative to engage We engaged our eighth United and compliance in more disaster preparedness capacity Nations partner and sent our first systems and support building in the Pacific and posted experts GOALS deployment to UNFPA in response for professionalization in food security, cluster coordination to the Nepal earthquake. initiatives. GOAL 1. A STRONG, RESPONSIVE AND and logistics to Vanuatu, the Marshall Islands, Fiji and the Cook Islands. We expanded the scope of our This year we installed new DYNAMIC STANDBY REGISTER donor base by launching three payroll software that will We collaborated with key partners to new Appeals and signed a three go live in July and have Strengthen the Standby Register in numbers, responsiveness design and facilitate pre-deployment Ebola year funding agreement with the enhanced our Salesforce and in line with the key trends of the humanitarian sector. virus training for Asia Pacific WHO staff as United Kingdom’s Department database to enable us part of Pacific Pandemic Preparedness and This year, we sent record numbers of humanitarian affairs for International Development. to improve efficiencies regional health security and collaborated coordinators, protection specialists and information managers and engagement on 10 other international training RedR Australia is widely recognised to support global emergencies. We supported 17 of our with stakeholders. register members to attend capacity development training programs throughout the Indo-Pacific. throughout the humanitarian in Europe, Asia, the US and Australia. We were instrumental sector and, particularly, amongst We have a constitutional those who respond to international review under way with in securing a specialist training for Standby Partners in RedR Australia emergencies however our visibility completion expected Information Management in Bangkok and we supported six representatives have outside this sector remains limited. in 2015/16. of our register members to attend and upgrade their skills. brought a wealth of field experience, We will continue to raise awareness technical expertise, training and The Department of Foreign We initiated several disaster-preparedness deployments this year amongst the Australian public facilitation ability and a great spirit Affairs and Trade conducted enabling us to pre-position experts in the Pacific prior to the cyclone of RedR Australia’s contribution of collaboration to the eCentre’s a due diligence review season. As a result, we had three people in pivotal roles in the to international emergencies. National Disaster Management Office in Vanuatu when Cyclone Pam workshops. They have consistently of RedR Australia under hit and they were critical to ensuring an effective rapid early response. been an asset to UNHCR eCentre the auspices of the Pubic workshops throughout the region. Governance Performance Our 2015/16 focus will be on recruiting more people for our This support is crucial to the eCentre and Accountability Act Register with skills in gender-based violence prevention, continuing to be able to provide 2013. Preliminary results protection, logistics and information management. high-quality capacity building indicate that we have a support to government, civil society low risk rating across all The RedR stand-by partner experts that supported and UN humanitarian responders 20 assessment criteria. OCHA’s rapid response to the earthquake in Nepal across the Asia Pacific region with stood out because of their senior field experience, their a very small budget. RedR Australia flexibility to the tasks at hand, their relentless positive is a long-term and valued partner approach under challenging and fluid circumstances and, not of the UNHCR eCentre.” least, their commitment to teamwork!” Samantha Newman, Coordinator, Eleonora del Balzo, Stand-By Partnership Programme, Emergency UNHCR Regional Centre for Emergency Services Branch, OCHA Geneva Preparedness

RedR Australia 2014/15 Annual Report 11 JOELENE WATERS

CYCLONE The night of the cyclone was to manage logistics in emergencies. reporting immediate concerns such the most terrifying event in the During the week prior to the cyclone, as known damage to infrastructure.” life of Australian Defence Force she was conducting contingency Within a month, Joelene’s logistics veteran Joelene Waters. planning, checking the suitability of PAM team had grown to 50 staff. evacuation centres, helping to plan “I have been in some dangerous the movement of people to safe areas, “The relationships and professional situations on army operations in the Cyclone Pam tore through the Pacific coordinating the Logistics Cluster networks that I made in the past, but they were usually situations in March this year leaving a trail of in preparation for the worst case preparedness phase were invaluable for which I had trained and practiced. scenario and tracking cyclone reports during the emergency response to destruction. Three countries were hit: This was not a situation that I was to anticipate damage on other islands. Cyclone Pam. Being able to call on the Solomon Islands, New Caledonia prepared for,” Joelene said from information from trusted sources, and Port Vila where she was deployed “The morning after the cyclone, I and Vanuatu, where more than half the even learning who not to ask, was as a logistics expert with UNICEF. immediately went to the National population was affected and 96% of the critical to almost every decision I made Emergency Operations Centre (NEOC) Joelene and two other RedR during the busiest days,” she said. food crops destroyed. to start work on the response. The deployees, stationed in Port Vila as initial reports were very disjointed and “Vanuatu is a logistics coordinator’s part of an emergency preparedness In a country where most of the population relies on it was difficult to get a clear picture of Rubik’s cube. There are 82 islands operation, huddled together in the subsistence farming, this was a major disaster. Tens of how badly things had been affected.” across six provinces, geographically pantry of her house as the cyclone hit. thousands were left homeless and in need of food, water running from north to south. The and shelter. A Category 5 cyclone, Pam packed winds “When we walked outside the next eastern most sides of Vanuatu are near of more than 250 kilometres an hour. 75,000 people morning, the world had completely impossible to access using boats and needed emergency housing and almost everyone changed. The island that sits outside barges due to the severe weather and needed food aid and support to replant their crops. The my window was flattened. Roads currents from the Pacific Ocean. Early southern provinces of Shefa and Tafea were the most were inaccessible; sheet metal hung in the emergency response, there seriously damaged and include remote islands around the in pieces from foundations; car was a heavy reliance on helicopter archipelago. The capital of Port Vila was also affected. windows were smashed and boats assets for delivery of urgent relief.” were on land. It wasn’t until that point Prior to the cyclone season, RedR Australia had pre- “My experience working in that I realised what a category five positioned several deployees in the Pacific to assist national operational environments and cyclone actually means; physically governments in their disaster preparedness. As a result, with limited resources assisted in and emotionally,” Joelene said. three of our people were in Port Vila when the cyclone developing rational solutions to struck and were able to respond immediately. They were “Cyclone Pam followed a path from Above: Joelene Waters and logistics colleagues some challenging problems.” pivotal to the response in the early stages of the emergency. North to South and was being closely Steven Noel and George Lapi in Vanuatu. As a result of Joelene’s work, there tracked for a week before it made In total, 15 RedR Australia deployees responded is now a proposed logistics structure landfall in Vanuatu. Working within Communication was lost across to Cyclone Pam including specialists in logistics, for future emergencies, there is the National Disaster Management all affected islands and this assessment, civil-military coordination, nutrition, trained warehouse staff, government- Office (NDMO) meant that the constrained assessing the urgent information management, WASH and field monitoring. marked control forms and deployable emergency had started long before needs of the population. warehouses ready for the next disaster. the disaster had reached even the “As a logistics team of one during the northernmost islands,” she said. first 48 hours, I was heavily reliant on Joelene had been in Port Vila for six support from other members of the weeks building the NDMO’s capacity NEOC in collating information and

12 RedR Australia 2014/15 Annual Report DALE POTTER

Victorian policeman Dale Potter had just responded to a family violence incident when he heard Cyclone Pam had made landfall in Vanuatu on the 13th March this year. Within 72 hours, defence force. A recommended list was he was on the then sent to Vanuatu’s National Disaster ground in Port Management Office (NDMO) for approval. Vila working as “I had to have everyone’s interests the Civil-Military at heart and had to prioritise and, Coordinator of course, everyone wants their aid (CMC) with the United Nations there now. The final decision would Disaster Assessment and be made by the NDMO and they had Coordination (UNDAC) team. their own priorities too,” he said. “I was deployed fairly quickly and I was “Initially, life-saving aid like water, liaising between the NGOs, UN agencies sanitation, food, health, shelter and the foreign militaries,” Dale said. and key non-food items were the The sole policeman in the small Victorian government’s top priorities.” country town of Dookie, Dale had to As a result of Dale’s efforts, tens of quickly adapt to his role of being at the thousands of the Ni-Vanuatu people centre of a major disaster and coordinating were able to access food and clean water, the effective use of military assets to health and sanitation items and shelter support the humanitarian relief effort. materials within days of the disaster.

Photo: Harjono Djoyobisono/RedR Australia Seven nations including Australia, New Towards the end of March, Dale Zealand, the UK, France, Tonga, Fiji helped coordinate the second needs and the Solomon Islands, sent planes, assessment. It required the deployment helicopters or ships to help distribute aid. of 155 people in 24 assessment teams, “You need to understand the military across four provinces, comprised of 23 landscape and have an idea of how to islands, to visit 45 locations. The effort Above: Children attend successfully coordinate humanitarian produced detailed needs assessment agencies, and know the limitations reports that were shared and enabled a temporary tent school of both, to do this job,” Dale said. the effective delivery of much needed aid after their original over the following weeks and months. school was destroyed With assistance from a logistics officer at by the cyclone. WFP, Dale set up a transparent system that Dale’s work contributed to setting a enabled the NGOs to log their transport global standard in the use of foreign Left:RedR deployee requirements, which were then discussed at military assets, to be followed during Nina Michaelides a daily meeting with representatives from future emergencies in a similar context. collects information on the various militaries and local police and aid distribution from a local family for UNICEF Photo: Harjono Djoyobisono/RedR Australia

RedR Australia 2014/15 Annual Report 13 The earth opened. Buildings More than 8500 people were killed, 20,000 The RedR stand-by began to sway and then injured and 2.8 million left homeless. partner experts that came crashing down as Meanwhile, back in Melbourne, RedR supported OCHA’s rapid response NEPAL rubble. Terrified people Australia staff and active Register to the Earthquake in Nepal stood ran out of them and into Personnel watched the evening news out because of their senior field the streets. Avalanches on their televisions in horror; it would experience, their flexibility to the EARTHQUAKE struck on the surrounding be a busy week at the office. tasks at hand, their relentless positive mountains and hundreds approach under challenging and fluid of people were buried Requests for surge support came in thick Saturday April 25th was a typical spring day circumstances and, not least, their alive. An earthquake and fast from our United Nations partner commitment to teamwork!” in Kathmandu. Tourists were milling about measuring 7.8 on the Richter agencies. We had worked together after looking for a good lunch spot, local farmers scale had struck Nepal the Haiti and Pakistan earthquakes, so we Rene Nijenhuis, OCHA Head of Nepal Office were out in the fields tending their crops and and several surrounding all knew what would be needed: Water, the shops and markets were doing a brisk countries. The quake’s Sanitation and Hygiene (WASH) engineers We got the first email from WHO six epicentre was around 81 to provide temporary water supply and weekend trade, when the ground suddenly hours after the earthquake struck, another km east of Nepal’s capital. sewerage infrastructure to prevent outbreaks followed from UNICEF and then WFP shook violently. of water-borne diseases; nutrition and public requested logistics specialists, engineers, health experts; and civil-military coordinators emergency telecommunications and IT staff. to coordinate the use of military assets to distribute the . Information On the Monday morning, RedR Australia’s and reporting officers would be needed international emergency response team to ensure the analysis and dissemination swung into action and we mobilised our of accurate data; child protection officers register personnel to support the relief to ensure orphans and vulnerable children effort. Within a few weeks, we had three were protected and Gender Based Violence civil-military coordinators (CMC), two WASH (GBV) experts to protect those who become engineers, a GBV expert, information more vulnerable to GBV during a crisis. manager and communications specialist on the ground, supporting the response. RedR deployee Mel Schmidt had just touched down and was in a taxi from the airport to his hotel when the earth shook again and a second quake measuring 7.3 on the Richter scale struck Nepal. This one killed 126 people, left thousands more homeless and sent landslides tumbling down mountains, cutting off roads and remote villages from aid. The combined disaster was the deadliest in the country’s history. In total, RedR Australia deployed 11 people to Nepal this financial year. Photo: Vibeke Sefland/Remote Access Operations Cummins/RedR Australia Photo: Carolyn

Above: A mule train is the only way over the Larke Pass to provide much needed food aid to Nepalese Above: Mel Schmidt at his camp in Dholaka tribal communities cut off by avalanches. The mules are delivering WFP supplied rice and fuel through local NGO Remote Access Operations.

14 RedR Australia 2014/15 Annual Report KATE BEAN

Women and girls are particularly vulnerable in a crisis as the norms regulating social behaviour are weakened. They may be separated from family and community supports rendering them more vulnerable to abuse and exploitation, particularly if they are dependent on others for support. Kate Bean includes domestic violence, is a serious was RedR and life-threatening protection issue Australia’s first during emergencies, so the work of Kate deployment of and the UNFPA team is life-saving. a gender-based violence (GBV) “expert Kate’s role involves educating on mission” to our new partner, government and NGO staff about UN Population Fund (UNFPA). GBV and how to prevent it. She has “Sexual violence in the first month is the also run training programs for the most common form of violence against Nepalese police and military as well as adolescent girls and young women. People local and international NGO staff. might be in queues for humanitarian Kate and her team developed referral aid and get told they won’t get aid templates, reporting and impact and without sexual favours,” Kate said. assessment tools to collect data and support survivors of GBV. They also devised a strategy to roll them out, so they could “There are huge issues of child understand how widespread the issue was and seek funding to address it. Photos: Sonny Inbaraj Krishnan trafficking in Nepal at the moment. They are trafficking UNFPA also focused on integrating GBV Above: Locals assess the damage to homes in Kathmandu vulnerable children across prevention strategies into all aspects of Below left: Logistics coordinator Andy Cianchi in a WFP warehouse in Nepal. the humanitarian response to ensure women and girls were not exposed to Below right: Cristian Birzer assesses a wifi access point for WHO in Chuatara, Nepal the Indian border for the any increased risk of GBV, as a result of commercial sex trade” the aid efforts. Kate has been monitoring the increased trafficking of adolescent girls and the roll out of Female Friendly “Global research and statistics have Spaces and women’s refuges which shown that men are the aggressors in provide support to survivors of GBV. emergency situations and many develop negative coping strategies in a crisis. “There are huge issues of child trafficking in If, prior to the crisis, they had issues Nepal at the moment. They are trafficking managing alcohol consumption or anger, vulnerable children across the Indian border a crisis will exacerbate that,” she said. for the commercial sex trade,” Kate said, explaining that she worked closely with Domestic violence also increases in UNICEF’s child protection unit and the IOM. the aftermath of a crisis. GBV, which

RedR Australia 2014/15 Annual Report 15 TAI RING TEH ANN-MARIE WILCOCK

The prevention of water borne diseases such as Ann-Marie Wilcock is trying to raise the diarrhoea and cholera has been the focus of Tai profile of the UN Food and Agriculture Ring Teh’s assignment with UNICEF in Nepal. Organization’s (FAO) work in Nepal so it can attract sufficient international When he arrived in May, and Plan International. He support to help farmers rebuild their most of the earthquake has overseen the building livelihoods, and improve food security affected population of of emergency toilets and for the disaster affected population Kathmandu was living water facilities for IDPs over the coming months and years. in make-shift tents. in Kathmandu and other affected areas of Nepal. A Deployed to support the FAO’s “I provide a lot of technical major part of his work relates media and communications team, advice to UNICEF’s to the prevention of diseases she has organised field visits for implementing partners on through hygiene promotion local and international media, how to provide emergency and the distribution of family coordinated media interviews WASH interventions in hygiene kits. He has also and briefings with FAO experts, internally displaced people’s Photo: FAO assisted UNICEF partner and drafted communications camps,” Tai Ring said adding agencies to set up cholera material such as media releases, Above: Ann-Marie Wilcock consults with a community in Rasuwa that “the population of some response measures in case speeches and fact sheets. of Kathmandu’s overcrowded of an actual outbreak. shortage of seeds due to over- behind Kathmandu,” Ann-Marie said. camps grew fourfold in The FAO has focused on helping demand. In a country where two a matter of weeks,”. “We have focused on the most vulnerable farmers in the “I go into the field and ask farmers to thirds of the population depends on making sure that people in six districts, on the Tibetan border, tell me about their lives, and I speak Tai Ring is responsible agriculture for their livelihoods, the the most remote villages, most affected by the earthquakes. to the technical people planning and for managing UNICEF’s impact on food security has been especially the women and The agency has provided more than delivering this amazing support on the WASH contracts with a immediate and significant,” she said. children, received water 100,000 households with support ground, and weave the two together range of implementing treatment and family hygiene including rice and vegetable Donor fatigue is impacting resources to tell the compelling, human stories partners including materials,” he said. seeds, animal feed supplements for all UN agencies in Nepal. The about FAO’s earthquake response. and grain storage bags to protect FAO has only raised 25% of the “Donors, including national the food stores that remain. USD$23.4 million needed for the governments, have so many emergency agricultural response. “The earthquakes struck at the worst organisations asking them for support, possible time for farmers; right as they Ann-Marie’s communications and there are so many terrible were harvesting wheat and about to and advocacy work is helping conflicts and disasters globally, that begin planting the staple rice crop,” disaster-affected farmers in Nepal there are huge pressures on the finite Ann-Marie said. by raising national and global levels of humanitarian funding. awareness of the ongoing need for “Farmers suffered heavy losses of “So it’s really important to be able to urgent humanitarian assistance. crops and stored seeds, livestock, explain what the organisation does in a farming tools, fertilizers and kitchen “Every personal story, every interview, way that is clear, accurate and honest, gardens. Many farmers haven’t been every news article, speech, opinion and to show, with facts, background able to restock yet as they lack the piece, photograph and social media and personal stories, why people

Photo: Rajendra Shakya financial means or market access, post helps to highlight the huge daily need help, and what will happen or they have come up against a challenges for farmers in the hills if help doesn’t come,” she said. Above: Tai Ring in front of a water tanker in a Kathmandu IDP camp

16 RedR Australia 2014/15 Annual Report EMMA COLL

DISASTER Emma Coll was in Port Vila assisting the National Disaster Management Office (NDMO) in disaster preparedness when the cyclone hit. “The windows suddenly blew in and I Thanks to the efforts of Emma and her PREPAREDNESS looked for my grab bag which I had in collaborators, 205,000 people received the office thanks to the RedR training!” food aid in early April and again later that This year, we embarked on a new initiative exclaimed Emma whose original month as well as seeds to start replanting deploying six people throughout the deployment brief was to revitalise the their household gardens and crops. She food security and agriculture cluster produced a Humanitarian Action Plan for Pacific ahead of the cyclone season. The to ensure it had the tools and capacity the cluster and developed medium and aim was to support our United Nations to function during an emergency long-term recovery strategies for Food partner agencies to capacity build staff in response. She was also providing Security and Agriculture in Vanuatu focused the National Disaster Management Offices support to the NDMO for information on re-establishing agricultural production. management capacity building. in Vanuatu, the Marshall Islands, Fiji and Addressing food security in emergencies the Cook Islands, so they would be better is vital in Vanuatu, as subsistence-farming families don’t generally have the capacity placed to respond to future emergencies. Thanks to the efforts of Emma to preserve and store food. In major and her collaborators, 205,000 cyclones, crop loss (usually including yams, bananas, water taro, coconuts We sent a logistics officer and food security the Indo-Pacific and international NGOs and breadfruit) can leave families short specialist to UNICEF and FAO in Vanuatu; and collaborate with these organisations people received food aid as well on food for months. Without immediate regional information management and to run training for nationals in disaster as seeds to start replanting their food assistance, families can be left with protection officers to FAO and the UNHCR prone countries. This year, we facilitated household gardens and crops. no choice but to skip meals, and the in Fiji; and food security cluster coordinators three courses in the Basics of International government does not always have the to the Marshall and Cook Islands. Humanitarian Responses for the UNHCR’s financial capacity to provide emergency e-Centre, collaborated with WHO and Our internationally recognised training Deployed to the United Nations Food food baskets. Emma recognized that several partners on Ebola virus training in programs are also a key pillar in our disaster and Agriculture Organization (FAO), more work needed to be done on both Manila for Asia Pacific WHO staff, delivered preparedness activities. We train staff Emma was working with a national team disaster preparedness and disaster Water, Sanitation and Hygiene training from United Nations agencies throughout to develop the new terms of reference response policy if families were to bounce in Malaysia and supported six other for the food security cluster, ensuring that back faster from emergencies; particularly international training collaborations. when the next cyclone occurred, the team’s when these emergencies are so frequent roles and responsibilities would be well - Vanuatu averages two cyclones every understood and food security properly season. Her coordination and capacity Our internationally recognised incorporated into response plans. building work helped the cluster to meet these two important objectives. training programs are also Cyclone Pam provided the perfect a key pillar in our disaster assessment tool for Emma’s work and “The aim of my role was to strengthen preparedness activities. catapulted her into a role coordinating the work the government was already the food security and agriculture cluster doing, and to make sure the emergency response on behalf of the Department response planning was tailored to the Above: Mark Vaughan on deployment of Agriculture and Rural Development. context and was sustainable,” she said. in the Marshall Islands

RedR Australia 2014/15 Annual Report 17 promotion activities and needs assessment personal security tools and were encouraged An accurate and coordination in emergencies. to consider key psychosocial risks and to simulation plan strategies for coping, self-care and of the real risks Our annual Humanitarian Logistics in OUR TRAINING support. Guest trainers included recent field workers may Emergencies course was held in March returnees from the Ebola crisis countries as be exposed to and and explored the importance of logistics Our internationally recognised training well as epidemiologists and RedR’s highly the related skills planning and coordinating the movement respected staff and associate trainers. continues to attract current and aspiring that support a of people and supplies during a crisis. humanitarians from across Australia and safe assignment or In the Philippines, we collaborated with around the world. We remain the preferred deployment. WHO, the Global Outbreak Alert and EBOLA TRAINING Response Network and the Western Pacific training provider for Department of Foreign Jane Rutledge, PSSC participant, Dookie 2015 Regional Office to deliver WHO’s Global Affairs and Trade staff as well as those from Outbreak (GO) pre-deployment training for This was by far the best many of Australia’s key international Non- the Ebola response to responders from the foundation for humanitarians training I have ever Western Pacific Region. The training had 32 Governmental Organisations. This year, entering the field and undertaken. It had a great balance of participants from China, Japan, South Korea, we conducted or assisted in delivering 38 a perfect refresher for theory, hands on practical application Malaysia, Mongolia, Cambodia, Vietnam, the seasoned aid workers. and scenario based activities, and is courses with 605 participants in Dookie, Philippines, Laos, Singapore, Fiji and Australia. We had 118 participants great preparation for the WASH sector around Australia and across the globe. The GO Training Package was developed complete one of our five or even getting to know what you by WHO in Geneva with assistance from EHP courses. Group work, might be in for.” RedR Australia staff member Emma Kettle. practical exercises and a CORE TRAINING Mat Neeson, Senior Environmental Advisor, large scale operational planning exercise Laing O’Rourke We also delivered a separate Training of This year, 156 people completed one of our are popular aspects of the course and Trainers course for 10 participants from WHO six public Personal Safety, Security and enable students to take the theory and Western Pacific Regional and WHO South Communications courses. This is RedR’s immediately apply it to a real life context. RedR Australia received funding from the Pacific Offices. The course was designed trademark course and condensed versions Australian Government to run Ebola Virus as an introduction to training of trainers were delivered as part of Ebola pre- Pre-Deployment Training in Darwin and the with the objective of increasing participants’ deployment training for WHO responders The most professional and Philippines as part of a global health security knowledge, skills and confidence in in Darwin and Manila this year. The course intense training I have response. We collaborated with WHO, the delivering the GO training materials. covers a range of safety and security issues ever done. Skills can be immediately McFarlane Burnett Institute, and Charles and offers simulation exercises to enable transferred to my current role.” Darwin University to provide participants to understand the inherent risks Tanya Power, EHP participant, Darwin 2015 training to 20 participants in in field environments, develop strategies to Darwin. Most the participants manage these risks and use communication were practising Australian and navigation devices including two Our annual Water, Sanitation and Hygiene medical staff seeking deployment way radios, satellite phones and GPS (WASH) in Emergencies course was held with WHO in West Africa. The tools. This course was also run at Charles in October and provided an opportunity participants learned about Darwin University for 21 students in their for participants to get their hands on field the history, transmission and Bachelor of Humanitarian Studies program equipment and learn how to construct symptoms of the Ebola Virus and the University of Melbourne offered water storage and distribution systems and and trainers demonstrated safe accreditation to 18 Masters level students operate and make basic repairs to water personal health, hygiene and who participated in the course this year. pumps. They also constructed emergency security practices appropriate toilets that would comply with Sphere to the context. Participants Our Essentials of Humanitarian Practice standards and learned about hygiene also learned to apply risk and

(EHP) course provides an important Photo: Katrina Peach/RedR Australia

18 RedR Australia 2014/15 Annual Report TAILORED COURSES UNHCR E-CENTRE TRAINING Our employees, have not only OUR REGISTERED TRAINING More than 180 people completed one We continued to provide training support to benefited in enhancing their ORGANISATION (RTO) of our 16 tailored courses this year which the UNHCR’s e-Centre to run the Basics of Security, Safety and Communications skills but have also become better were run in-house for organisations in International Humanitarian Response course RedR Australia’s RTO, RedR Australia Melbourne, Sydney, Canberra, Darwin, in Bangkok. Our associate trainers assisted leaders through attending RedR Training. Ltd, gained official certification Brisbane, Cairns and Townsville. We with courses in August, October and March. from the Australian Skills Quality continue to develop tailored in-house The March workshop was one of the highest The RedR PSSC course has greatly Authority in early 2014. training for staff at World Vision, Mission rated workshops the e-Centre has ever done. contributed and assisted in reducing Aviation Fellowship, Christian Brothers safety incidents not only in the field This year, we held two accredited courses Mission and many other international but also within general local domestic in the TAE40110 Certificate IV in Training non-government organisations (NGOs). JOINT INFORMATION operations by providing our employees and Assessment. Our TAE40110 Cert IV has a humanitarian focus. Many of the We also delivered tailored training MANAGEMENT TRAINING FOR with a much greater awareness and capability in hazard identification, trip participants provide training to disaster- courses for organisations in Indonesia, UN STANDBY PARTNERS affected communities and nationals in crisis- Malaysia, Thailand and the Philippines planning and risk management. Demand for surge support in information affected countries, whilst on deployment including a course for the ASEAN Centre The return on investment on all management remains higher than supply with RedR Australia or in the context of for Humanitarian Assistance in Jakarta. courses that RedR has delivered to across all UN Standby Partners so RedR their work with other international NGOs. World Vision has been high. The Australia hosted a Joint information Others who attended the course worked in credibility and commitment of staff management Training (JIMT) for partners diverse sectors but chose our course due and volunteers has always been in Bangkok this year. The course attracted to its humanitarian focus and the added outstanding in that they always go 24 participants from nine UN Standby interest this brought to the TAE40110. that extra step to ensure each of our Partners including six from RedR Australia’s employees have a positive and safe A number of our associate trainers, who Register. Two of the Register Members, experience but more importantly leave wanted to formalise their training credentials Suzanne Wargo and Dinesh Jayasuriya, are the course more confident, competent, so they could deliver accredited content in now providing Information Management and prepared.” the future, attended the course this year. support to UNICEF; Suzanne in the Nepal response and Dinesh to the ongoing Mark Saliba, Manager, Safety and Security, Syrian crisis. RedR Australia, with support World Vision Australia from the Australian Government, provided the food and accommodation for participants and sponsored our register members to attend. We hope to host another one in Australia in the next financial year. Photo: Katrina Peach/RedR Australia Photo: Pippa Haughton/RedR Australia

RedR Australia 2014/15 Annual Report 19 MEG SATTLER

SUPPORTING Disaster survivors are requesting mobile phone chargers and internet access and are prioritising these over food aid, reports RedR deployee Meg Sattler who wrote THE CORE the global strategy for the World Food Programme’s (WFP) Emergency Telecommunications Cluster (ETC). This year, we sent six people to Geneva and one to “Often when conflict-affected technologies the World Food Programme’s head office in Rome. communities across the Middle amongst disaster East spoke to me during the past affected populations Photo: Aid and International Development Forum Four of our Geneva deployees, including two public couple of years, they were asking is expected to Above: Meg Sattler (centre) presenting at the Aid and health officers and two GIS mapping specialists, for phone chargers and Internet save lives and Response Summit in Bangkok. relieved core WHO staff enabling them to deploy before food aid. I think I’d be protect people. exactly the same,” Meg said. into the Ebola crisis in West Africa. A fifth supported Following the Nepal earthquake, response community to serving “People aren’t helpless victims. If needs assessments revealed that the development of WHO’s training resources for the disaster-affected populations they can communicate, they can “digital aid” was in demand. and their governments. Meg Ebola response and another joined UNICEF’s child make the best of their situation. Communities needed to be hopes to grow the network and is protection rapid response team, and was subsequently They can seek information on able to communicate for safety, already working with INGOs and services, check that their families family reunification and aid deployed to South Sudan and Gaza. agencies like BBC Media Action are safe and directly fundraise delivery and receipt. Many on implementation planning. via family or diaspora networks Nepalese turned to the internet ROD TOWNER or even via crowd funding and telecommunications to take “For me, helping people to websites. However, without charge of their own responses manage their own responses GHD engineer Rod Towner never imagined he could save lives the means to do this they are to the disaster and, in doing is the whole point of being a with his Geographic Information System (GIS) mapping skills, often paralysed,” she said. so, used local and global humanitarian. Nobody knows but that’s exactly what he’s doing after deploying to Geneva connections to access and their own needs and how to meet Meg was deployed to the to help WHO map the Ebola virus outbreak in West Africa. contribute to humanitarian aid. them better than the communities WFP in Rome in April 2015. themselves,” Meg said. Rod is updating maps on WHO’s analysing the spread of the virus and Global companies like Facebook The Emergency dedicated Global Ebola Response the percentage of contacts traced and Google contributed to the “It’s a big step forward for the Telecommunications Cluster is Mapping portal maps.who.int/ for a newly infected individual. humanitarian response in Nepal cluster and really puts affected now committed to partnering MapGallery/ which is accessed by through their people finder communities at the centre in a “These maps are a decision making with leading edge private field staff from WHO and other tools. Ericsson and a selection real, and not a token, way.” tool for other staff within WHO sector IT companies and local international agencies working of other telecommunications and those in external organisations service providers and working “I’m really proud to be doing on the ground in West Africa to providers also provided aid that are working to constrain the with governments and local this work as a RedR Australia contain the Ebola outbreak. The to Nepal and the ETC is now outbreak and their decisions are operators to facilitate the deployee. There is a lot of respect maps plot data on the number of working toward coordinating critical to saving lives,” Rod said. establishment of the technical for RedR from my WFP colleagues emerging infections and where they these actors to directly serve infrastructure required to get and that’s been great to see both are occurring, the location of testing “INGOs have used the maps affected populations. centres, Ebola Treatment Units and to identify where to send digital communications up and personally and professionally.” running during an international The 2020 strategy is a fundamental laboratories, where WHO staff are people for testing or treatment Meg has previously worked in emergency response. Enabling shift in how the ETC works, moving working, the transmission chains that and to plan new treatment Iraq, Syria, Pakistan and Haiti. epidemiologists have identified after centres,” he explained. the widespread use of digital it from serving the humanitarian

20 RedR Australia 2014/15 Annual Report The devices will be trained Britain in . The aim is to reduce costs specifically to recognise and improve the speed through which the input language in replacement parts can be provided in the OUR PARTNERS domain specific scenarios field so that one day NGOs might be able such as medical and civil to print replacement parts such as nuts, emergencies. They will bolts and pipe connectors in the field. operate independently of cloud-based network UNIVERSITY COLLABORATION INNOVATION IN EMERGENCIES services, recognising that such facilities are often disabled in natural Building on informal arrangements in RedR Australia is collaborating with a group disasters. The device will (a) take the local previous years, we are now formalising our of not-for-profit organisations, working language as input, (b) convert the spoken partnership with RMIT with the development Photo: Harjono Djoyobisono through The Warren Centre of The University words of local language into text through of a Memorandum of Understanding (MOU) Above: Arup’s Joyanne Manning (left) with Unicef of Sydney, to address the communication Automatic Speech Recognition (ASR); (c) which includes the provision of technical staff David Patunvank, RedR deployee Nina challenges in responding to emergencies. translate the resulting local language text into experts to teach into a number of courses, English text via machine translation (MT) and Michaelides and a young cyclone survivor. The inability of relief workers to and the exploration of opportunities for (d) pass the resulting English text to a speech communicate in the local language, research projects and work placements. synthesis (TTS) to output spoken English. during an international emergency, can We are also collaborating on research ARUP This structure is reversible and will convert be major issue when interpreters are in projects with a couple of universities Our partnership with Arup continued to the English speech to the local language. limited supply. Effective and immediate including one that explores the impact of an strengthen this year and staff contributed communication is vital to ensure the needs emergency response on the mental health almost $4000 as part of a payroll giving are accurately assessed and an appropriate of deployees with La Trobe University, and program across three months from March – Audio Capture: Native language humanitarian response is provided. one that examines concepts of shelter in utterances are captured via audio May. Arup also partly funded the deployment the context of refugee camps with RMIT. of WASH cluster coordinator Daniel Ervin. In order to address this issue, the group The University of Melbourne put 18 students is developing a proof-of-principle, small, ASR: Automatic Speech Recognition In June, Arup employee Joyanne Manning through our Essentials of Humanitarian hand-held, easy to use device capable of (ASR) converts the spoken native accompanied a RedR Australia team Practice and Personal Safety, Security and two-way speech-to-speech translation, language to written text on a monitoring and evaluation trip to for deployment in emergency situations Communications courses in April and Vanuatu. The trip provided Arup with an where the responder does not speak the Charles Darwin University contracted us opportunity to engage with our work and Translation: Translation (Tln) converts language used in the disaster region. to run these two core courses for students explore opportunities for collaboration. the written native language text to in their Bachelor of Humanitarian Studies Julie Vonwiller, the project director, attended written English degree in Darwin in June. Our Partnerships RedR Australia’s Essentials in Humanitarian Director Emma Kettle sits on RMIT’s Global GHD Practice course this year to gather Speech synthesis: Written English Studies Program Advisory Committee. information on the words and language Our partnership with global professional text is converted to spoken English This year, we signed an MOU with Charles services company GHD continues to thrive, used during an emergency response. RedR via Text-to-Speech software (TTS) Australia will also provide access to our Darwin University. We collaborated on with two GHD staff currently on deployment field deployees to facilitate the recording Ebola training in Darwin and Manila and in Nepal and Geneva as part of the Ebola of data for model training. Testing and trials RedR Australia is also supporting pilot jointly attended a regional meeting on response. GHD contributed manpower of the device are expected to take place research into the use of 3D Printing in a the Asia Pacific Strategy for Emerging and expertise to RedR’s WASH course this next financial year and it’s envisaged that Water, Sanitation and Hygiene (WASH) Diseases in the Philippines. year and continue to pay for their staff to emergency responders, of the future, would context that is being undertaken by Griffith attend training so they can join our Register. be equipped with these light weight devices. University with the support of Oxfam Great

RedR Australia 2014/15 Annual Report 21 Mission for Ebola Emergency Response (UNMEER) and to establish pre-deployment EBOLA CRISIS training centres in the three countries most affected by The international community responded Ebola. We also provided to the world’s worst Ebola epidemic by training to Australian health mounting its largest ever response to a workers in Darwin and regional frontline response people public health outbreak and providing $332 throughout the Asia Pacific at million to the World Health Organization an Ebola training workshop in (WHO) to combat the disease. the Philippines. This was part of pandemic preparedness for the Asia Pacific and our efforts to support regional health security. By early June this year, the Foreign medical teams flew into West Africa, virus had infected more specialised laboratories and treatment than 26,600 people and killed 11,147. There units were established and the world went is no cure and no vaccine. It begins with on high alert as the extremely contagious symptoms including fever and sore throat and often fatal disease spread fear but then escalates to vomiting, diarrhoea throughout several West African countries. and internal and external bleeding. Bindra/UNICEF Photo: Tanya The virus first emerged in the West African Handshaking and hugging were quickly nation of Guinea, in March last year, and discouraged in the most affected countries spread rapidly across the nation and its and traditional ceremonies like washing neighbours Sierra Leone and Liberia. the bodies of the deceased were banned. By August 2014, 400 people a week were Schools were shut down and a whole being diagnosed in Liberia. WHO declared generation of children missed nine months of “an international public emergency” and classes. Not surprisingly, health workers were called for a co-ordinated response to halt the some of the most vulnerable to the virus, spread of the virus. We responded to the call which had a devastating impact on the health and deployed field monitors and specialists workforces of Guinea, Liberia and Sierra in child protection, training, communications, Leone. WHO reported 815 confirmed and GIS mapping and logistics to Liberia, probable cases of infected health workers Ghana, Sierra Leone, Guinea and Geneva. in these countries between January 2014 and March 2015. Where the final outcome

We also backfilled other United Nations WilliamsonPhotos: Darren posts in Geneva, East Timor and Indonesia was known, two thirds of them died. so UN agencies could send in their own Liberia was declared Ebola free in May but the specialist staff to the crisis affected region. disease re-emerged at the end of the financial Top: Students have their temperature taken every day now that school has resumed. year. Guinea and Sierra Leone have greatly RedR deployees provided critical training Above left: An ambulance is cleaned after transporting an Ebola victim to an capacity that enabled WHO to develop pre- reduced their infection rates but new ones Emergency Treatment Unit in Sierra Leone. deployment training for the United Nations are still emerging in small isolated pockets. Ebola has left a permanent mark on the world. Above right: Children’s graves prepared for victims of Ebola in Sierra Leone

22 RedR Australia 2014/15 Annual Report MOVING MEDICAL AID IN LIBERIA: DARYLL AINSWORTH PIPA NICHOLSON

The response to the Ebola crisis in West Africa was a complex, When Pipa Nicholson first arrived in Sierra Leone to high-risk race against time. Safe storage and transport of work as a child protection coordinator with UNICEF, the medical items was critical, so effective and coordinated logistics Ebola disaster was affecting every aspect of life in the was one of the most vital elements of the overall response. country. Whole neighbourhoods and villages were under quarantine, schools were closed and daily curfews were Daryll Ainsworth The logistics cluster also facilitated nationally implemented, all in an attempt to curb the deployed community healthcare, promotion and devastating effect and spread of the Ebola virus. Now, with RedR to education campaigns which helped nearly six months later, the communities that she works in coordinate the prevent the spread of the disease. are transitioning to life post-Ebola. They’re still wary of the national Logistics “People don’t always think of the logistics disease, but are actively involved in preventing its re-occurrence. Cluster in Monrovia, Liberia for six months. elements in responses but often they The cluster played an auxiliary role to the Pipa’s work has focused on supporting protection concerns. This system has are the most basic,” Daryll explained. Ministry of Health, operating land and air the Ministry of Social Welfare, Gender ensured there is central registration and “For example, no local organisations shipment of health and aid supplies, and and Children’s Affairs (MSWGCA), referral of child protection cases. can do hygiene promotion if they can’t ensuring safe storage of goods through INGO’s and civil society organisations get around, so we’ve been distributing At the height of the Ebola crisis, many fixed and mobile warehouses. Supplies that work in the affected communities motorbikes. Bikes are probably not what children were separated from their families ranged from medications requiring cold to ensure the protection and care of first come to mind when people think and caregivers, either for treatment storage to personal protective equipment vulnerable women and children is about aid supplies, but they’re saving or quarantine. In the initial chaos of a and entire Ebola Treatment Units (ETUs). incorporated into their programming. lives just as medicine is. You’ve got to heightened response, specific details “It’s a huge job,” Daryll said from Monrovia. be practical to stay across everything Each of Sierra Leone’s 14 districts has a of the child including their age, date “As well as coordinating all the operational that needs to be done in logistics.” District Ebola Response Centre (DERC). of birth and address are often missed, agencies, we operate a fleet of trucks and UNICEF has worked in partnership which is not uncommon in a disaster. two large hubs with 25 warehouses. We with the Ministry staff located at the One of the most satisfying aspects of can provide helicopter lifts of medical Protection Desks, placed at every DERC, Pipa’s role has focused on coordinating items to anywhere in the country.” to register children and adults affected the tracing and reunification of these by the Ebola virus, and any child with unaccompanied children to their parents. Photo: CSIRO Map image: WHO

Far left: Map tracing the spread of Ebola prepared by RedR deployee Rod Towner Left:The Ebola virus. Right: Girls register for UNICEF’s Photo: Pipa Nicholson/RedR Australia Family Tracing and Reunification service in Sierra Leone

RedR Australia 2014/15 Annual Report 23 Syria’s civil war has caused and they are denied access to basic including specialists in protection, shelter the worst humanitarian services including health and education and Communications with Communities. disaster of our time, and their movement is restricted. This year, we also sent people to respond CONFLICT- displacing more than 11 According to the UNHCR, 120,000 Rohingas to conflict-induced crises in the Ukraine, million people. Syrians are have left Myanmar over the past three years the Occupied Palestinian Territories, now the largest refugee including 25,000 in the first quarter of 2015. Iraq, Ethiopia, South Sudan, Tanzania, INDUCED population under the The UNHCR manages two large IDP camps Uganda, Pakistan and Thailand. United Nations mandate in Rakhine state, in the west of Mayanmar, and the world has not seen and we sent five people there this year EMERGENCIES anything on this scale since the exodus of Rwandans following the genocide Left:School children Last year, 42,500 people a day were forced 20 years ago. Several packed into a to leave their homes and seek protection neighbouring countries classroom at Nget elsewhere due to conflict and persecution including Turkey, Lebanon Chaung IDP camp in and Jordan are now hosting Sittwe, Myanmar according to the UNHCR. refugees from this crisis, with Turkey hosting over 1.7 Below: A man navigates million and Jordan hosting a muddy path in the By the end of 2014, there were 59.5 million more than a million refugees from Syria and Nget Chaung IDP camp displaced people worldwide, a 16% increase Iraq. RedR deployees helped design and on the previous year and the highest annual in Sittwe, Myanmar build some of the largest refugee camps in increase in a single year. So it’s not surprising the world in Jordan, ensured it has WASH that almost 40% of RedR’s international facilities, and provided logistics, public emergency response deployments this financial year were to conflict-induced emergencies. Specialists in shelter construction and coordination, humanitarian 42,500 people a day were affairs, communication with communities forced to leave their homes (CwC), public health, logistics and supply, protection, electrical engineering, WASH, media and communications, health and health and protection support to the refugee nutrition, education, field monitoring and community. We sent 11 people to Jordan this civil military coordination were amongst year, one to Lebanon and three to Turkey. those sent as part of our surge support to United Nations partners. The UNHCR and Myanmar’s Muslim Rohinga population OCHA recruited most of our deployees, continued to be persecuted this year. Whilst with a handful going to WHO, UNICEF many live in internally displaced people’s and WFP, and one to FAO in Turkey. camps in the west of the country, tens of thousands are fleeing to neighbouring Most deployees were sent to Jordan, countries by boat. Although, they have Turkey or Lebanon in response to the lived in Myanmar for centuries, the national ongoing and escalating Syrian refugee government does not recognise the Muslim crisis. Four million Syrians have now fled Rohinga from Rakhine state as citizens,

their homes to neighbouring countries. Photo: Carly Learson/RedR Australia

24 RedR Australia 2014/15 Annual Report MOHAMED UGOOL HAMISH WEATHERLY

Extensive knowledge of the conflict, an ability to speak Communication with Communities (CwC) is increasingly being the local language and a good understanding of the recognised as a global humanitarian priority. RedR deployee culture enabled Dr Mohamed Ugool’s success as a Hamish Weatherly was at the forefront when working with Humanitarian Affairs Officer in Turkey this year. the UN Office for the Coordination of Humanitarian Affairs (OCHA) in Myanmar’s Sittwe province, where he was helping Deployed to the aid to IDPs. The aid would be provided to mainstream CwC into the overall humanitarian response. OCHA, he to all IDPs regardless of which faction was was stationed controlling the area they resided in. Communication (IDP) verification, relocation, freedom near the Syrian with of movement, food distributions “I had to coordinate with the Syrian NGOs border where his Communities and shelter options. Communication and communicate with the warring parties role was pivotal to ensuring humanitarian works on the premise that people need with the population was much inside Syria to make sure the trucks weren’t relief supplies made it through to some reliable, accurate and timely information stronger in managed camps than in attacked. I established relationships with of the eight million internally displaced to take control of rebuilding their lives and villages or unmanaged camps. all the major forces and, every week, I’d Syrians. His team was implementing two to make informed decisions after a crisis. It be telling them that these trucks would be “CwC globally is where gender was UN Security Council Resolutions, passed views the dissemination of this information crossing with relief items for the IDPs in a decades ago,” Hamish explained in July last year, to enable cross border as a critical form of assistance like the particular area,” Mohamed said explaining adding that “It’s essential, but it is in its humanitarian assistance into Syria. provision of water, food, and shelter. It that the warring factions included the infancy when it comes to understanding also acknowledges that communication is “I’m passionate about humanitarian government forces, the Free Syrian Army and and implementation experience a two-way process and ensuring disaster work and my family really appreciates Al Nusra Front. Mohamed would provide across the humanitarian community survivors are also able to communicate what I’m doing. It’s in my nature to them all with the planned travel routes, final globally. We need to recognize this their needs to responders is a key feature. help people,” Mohamed said. destinations, and anticipated beneficiaries. and take it step-by-step when we’re In practice, effective CwC includes integrating it into field programming.” No stranger to war, Mohamed was born “I also reported to the coalition forces to establishing ways in which disaster in Khartoum in the middle of the First avoid any air campaigns against the trucks. I Hamish created a toolkit, two localized survivors can source the information Sudanese Civil War and, although now speak Arabic so it was easy to communicate training packages and provided a range they need to make informed choices resident in Canberra, he remains in close with the people inside Syria and it also made of direct technical support and capacity and mechanisms to ensure their voices contact with his siblings and extended family it easy to communicate with the Syrian NGOs building to local and international are heard by responding agencies. This in Sudan; a country that has been plagued and swap the goods between trucks.” humanitarians so that CwC tools could be involves using all available communication by ethnic strife and internal conflict. accessed and utilized after his departure. “My role involved a lot of negotiation and channels including newsletters, radio, Negotiating with warring factions on the good communication skills. Most importantly, television, SMS and face-to-face work. As a result, a clearer and more consistent urgency of getting emergency relief supplies I had to have an understanding of the dialogue is taking place between affected One of Hamish’s first tasks was to map through to people fleeing the Syrian conflict situation on the ground and be flexible. communities and responding agencies community information needs so he could inside Syria was part of Mohamed’s daily This was critical as things can change in Sittwe. This is enabling more locally educate other humanitarian agencies on routine. Every week, he was responsible for dramatically and you have to adapt.” appropriate programming, building what communities wanted to know. moving 100 trucks, laden with humanitarian trust and providing greater transparency “I’m proud to say there was only one attack, supplies provided by UNICEF, WFP, WHO, In Sittwe, the conflict affected population and accountability in the response. during the time I was there,” Mohamed said. UNHCR and international NGOs, across wanted clarifications around refugee the Turkish border and into Syria. Here, This was Mohamed’s sixth deployment the cargo would be loaded on to local with RedR Australia. He has previously trucks organised by Syrian NGOs that were served in Ethiopia, Nigeria, Liberia, partnering with the UN agencies to distribute Iraq , Philippines and Cambodia.

RedR Australia 2014/15 Annual Report 25 Our CEO attended the UNFPA’s Bangkok training on addressing Gender- OUR Based Violence (GBV) in humanitarian settings in the Asia Pacific; two other PEOPLE employees participated in an OCHA induction in Copenhagen and Emergency Communication MEMBERS Network training in Geneva. This year, four of our team deployed RedR Australia is a membership based into emergencies: Emma Kettle who Photo: Joseph Swan organisation. There are 261 RedR members collaborated with staff at WHO in Geneva who support our work and receive regular on the development of Ebola pre- information on our international emergency deployment training materials; Pippa ASSOCIATE TRAINERS skills required to work effectively across responses around the world, as well as our Haughton who supported WHO’s Ebola cultures, assist refugees, follow safety training. Financial members also elect three communications team in Guinea; Joe Swan We have 87 Associate Trainers from Australia, procedures if caught up in conflict and representatives on our Board of Directors. who completed his assignment supporting India, Malaysia and New Zealand, who assist to negotiate difficult situations. WHO with communications on the Syrian us in training humanitarian and emergency A host of other people have volunteered refugee crisis in Jordan; and Alan Johnson response workers in Australia and abroad. All their time throughout the year including STAFF who led emergency preparedness and of them continue to practice humanitarian many technical experts who assist RedR Australia has 18 full-time and four response plans for the WFP in Laos. work and the majority are on the RedR with our rigorous screening process part-time employees. Capacity building our Register. 73 of our trainers were active and As the new financial for Register members and others who employees and giving them opportunities available this year and we’ve used 44 of them year begins, our have supported us to establish our to participate in our preparedness and to help us deliver 28 courses in Australia and International Registered Training Organisation. response program plays an important role 10 courses abroad. Most of them have 5 to 10 Emergency in ensuring they have a comprehensive years’ experience in the humanitarian sector Response understanding of our work, can provide team’s Senior INTERNS training on current humanitarian practice Program Officer, and are capable of providing full support to VOLUNTEERS This year, we hosted 11 interns in our Jaimee Skilton, those we deploy into emergency responses. RedR has a committed team of volunteers International Emergency Response, celebrates 10 years with RedR Australia. that assist our Associate Trainers at our core Training, Finance, Partnerships and This year, our staff participated in several Our longest serving employee, Jaimee training programs in Dookie. We couldn’t Communications teams. Most of them in-house training programs on child began her career with RedR in July 2005. run our world class training programs joined us whilst undertaking their Masters protection, equal employment opportunity, without them. Up to 10 volunteers attend degrees and several were new migrants psychosocial awareness, anti-bribery and each course and help with administration seeking experience in an Australian work corruption, and the Myers Briggs Type and preparations. They engage in role environment. Six of the interns were Indicator. Three new employees also play so we can create real life simulations subsequently employed for short-term, completed our core deployment training to challenge our participants, and give part-time or full time paid roles as three courses, the Essentials of Humanitarian them the opportunity to develop the new positions were created this year. Practice and Personal Safety, Security and Communications and one completed a Certificate IV in Training and Assessment.

26 RedR Australia 2014/15 Annual Report REGISTER PERSONNEL In May this year, we had 453 people on the followed by humanitarian affairs officers Most people join RedR Australia because RedR register with 60% active at any one (14%) or protection specialists (14%) and they want to make a difference. New RedR Australia is well known time. Some work full time in Australia and logisticians (13.6%). 5.5% of our members are members are usually deployed within within WFP for deploying have supportive employers that provide communications and media experts and 5% three to six months of joining the very professional and qualified experts, them with leave without pay when they have skills in public health. More than 10% of register if they have in-demand skills, with diversified and rich professional respond to emergencies; others contract our members are foreigners or possess dual are immediately available and regularly experience in the humanitarian sector.” their skills in the humanitarian sector and citizenship and include people from Canada, applying for the roles we offer. Ms. Rocío Rebollo Pérez, Stand-by Partner are available at short notice and a few the UK, New Zealand, France, Denmark, Officer, Logistics Division WFP We are always seeking new members and regularly rotate through deployments Indonesia, Nepal, Malaysia, Jordan and currently trying to recruit more GIS mapping whilst most rotate between deployments Ireland. All of the United Nations languages specialists, Information Managers, those and other full time work in Australia. (Arabic, Mandarin, English, French, Russian with experience in preventing gender- and Spanish) are spoken by one or more of We deployed a record 118 register members based violence and protection specialists. our members as well as 37 other languages into the field this year and welcomed 35 including Thai, Burmese, Indonesian, new people to the register. Most of our Farsi, Pashto, Pidgin, Fijian and Bislama. register members are engineers (31%)

FRANCISCO MONTEIRO A DECADE OF VOLUNTEERING WITH REDR

Love brought Portugese architect Francisco Monteiro Epidemiologist and public health expert Priscilla to Melbourne but it was his passion for humanitarian Robinson is one of RedR’s dedicated volunteers. A senior affairs that saw him join RedR Australia this year. lecturer at La Trobe University, Priscilla joined the RedR Register, in 2006, after completing our core courses to The emergency projects in the Pacific and Mozambique support her research work in out of the way places. shelter expert brings and was the shelter cluster coordinator in 13 years’ experience the Philippines after Typhoon Haiyan. “I’ve had a lot of generation of humanitarians. She also in international international health volunteers as a technical expert on Francisco has joined our training team and development, work over the years our interview panels when we recruit is using his skills and experience to train the disaster and the courses provided great insights on public health experts for our register. next generation of humanitarian workers. response and post conflict/disaster what to do to protect yourself in emergency “I’m really passionate about training and rehabilitation to the RedR team. “In real life, I have been in many of the situations which can happen anytime,” education and I like the model RedR situations RedR is training people to work Priscilla said, and she should know. In 2008, Francisco has worked in East Timor, where uses of lecturing followed by practical in, so this is an opportunity to reflect on she had a student group in Mumbai’s he designed and built a network of more work. Volunteering on the course is also my own experiences, acknowledge they Taj Mahal hotel and at the Victoria than 75 schools, and in Mozambique where a good way to keep up to date on what’s are rich and see what I can pass on to the Station only 24 hours prior to the terrorist he managed a UNESCO World Heritage going on in the humanitarian sector and next generation. I want to transfer my bombings and attacks on those targets. project. He has managed infrastructure it’s a way of reminding myself, constantly, experience but also pass on a message projects in Iraq and spent more than three Since completing the course, Priscilla has to think about safety and security when of hope and that it’s possible for diverse years as a shelter and construction delegate been a regular volunteer on the Personal I’m travelling for work,” she said. people to live together on this planet if with the team at the Safety, Security and Communications we help each other,” Francisco said. Priscilla hopes to finally deploy to Australian Red Cross. In this role, he provided course at Dookie and enjoys the an emergency response when she technical support to emergency shelter opportunity it provides to train the next retires from lecturing in 2016.

RedR Australia 2014/15 Annual Report 27 BOARD MEMBERS RISK MANAGEMENT FRAUD “Overall, RedR has been and Our Board is comprised AND CORRUPTION CONTROL continues to be a valuable OUR GOVERNANCE of nine non-executive stand-by partner for IOM. You’ve been The Board is responsible for oversight and directors and includes quick to respond to our surge requests, all employees are required to abide by four representatives of which in turn positively impacts our RedR Australia is an Australian Public our anti-bribery and corruption policy. our founding members: ability to provide life-saving services Company limited by guarantee. We are a during our humanitarian operations.” registered charity with the Australian Charities Engineers Australia; Consult Australia; the RESERVES POLICY Nicol U, Department of Operations and and Not-for-profits Commission (ACNC) and Institute of Public Works Emergencies, IOM Geneva the Australian Tax Office and also operate a Engineering Australia Our reserves policy specifies that reserves need to be retained to safeguard Registered Training Organisation. and Professionals Australasia. These are RedR Australia’s operations. nominated by the four REDR AUSTRALIA’S BOARD founding bodies. The Board of Directors is responsible for The Board also includes up to three OUR ORGANISATIONAL CHART setting our strategic direction and guiding representatives of our membership who our operations and operational direction. are elected by financial members and It approves our annual budget, ensures up to four members who are co-opted REDR BOARD MEMBERS BOARD SUB- compliance with legislation and regulatory for their professional skills and expertise. Emeritus Professor Ms Joanna O’Brien COMMITTEES requirements and monitors our organisation’s Board members act in a voluntary capacity Elizabeth A Taylor AO (co-opted 2012) - Executive Committee performance and costs. It is accountable and do not receive any remuneration with (re-appointed 2013), Ms Nicole Hahn - Nominations Committee for our overall performance, compliance the exception of reasonable expenses Engineers Australia (elected Dec 2014) - Audit and Risk with codes of conduct and for oversight incurred in the course of their duties. Mr Andreas Marquart Mr Dinesh Jayasuriya Committee of RedR Australia’s risk management. (re-appointed 2013), APESMA (elected Oct 2014) - Constitution Review The Board appoints the Chief Mr Michael Marley Mr Paul de Launay BOARD NOMINATIONS COMMITTEE (re-appointed 2013), Consult Australia Committee Executive Officer and delegates the (elected 2014 and resigned operational management responsibility The Nominations Committee oversees Mr David Swan in April 2015) (re-appointed 2013), IPWEA of RedR Australia to the CEO. the nomination of co-opted Board Ms Alexandra Robinson and Committee members. Mr Mal Ralston (elected 2011 and (co-opted 2012) resigned in Sept 2014) Mr Andrew Stevenson Mr Rhodri Wynn-Pope ETHICAL STANDARDS (co-opted 2011) (2012 -2014) RedR Australia’s is committed to maintaining the highest ethical standards. All Board Chief Executive Officer Kirsten Sayers members, employees and deployees are expected to comply with relevant Operations Director Finance and Corporate Partnerships Director laws and to sign RedR Australia’s Code Drasko Kraguljac Services Director Emma Kettle of Conduct and Child Protection Policy. • International Emergency Keith Hawkins • Corporate Partnerships Board members are required to declare Response • Finance any potential conflict of interest. • Training • Marketing and • Registered Training Organisation Communications

28 RedR Australia 2014/15 Annual Report ACCOUNTABILITY & ACCREDITATION

ACFID MEMBER CODE OF CONDUCT RedR Australia is a Our Board and all employees, deployees, member of the Australian associate trainers, volunteers and Council for International interns sign our Code of Conduct. Development. We are a signatory to the ACFID Code of Conduct and committed to adhering to ACFID’s high FEEDBACK standards of corporate governance, public We welcome your feedback about us. If accountability and financial management. you have any suggestions, compliments Complaints concerning alleged breaches of or complaints, please contact our the code can be made to the ACFID Code communications team by emailing of Conduct Committee via http://www. [email protected] or call acfid.asn.au/code-of-conduct/complaints +61 (0) 3 9329 1357 to request to speak to Human Resources. Our complaints policy is available on our website at: REDR INTERNATIONAL http://www.redr.org.au/uploads/pdfs/ Above: Architect and RedR deployee Regan Potangaroa consults with Afghan community leaders on new We adhere to the following RedR Feedback%20and%20Complaints%20 housing construction after 160,000 people were left homeless by flooding. International principles: Impartiality, Handling%20Policy.pdf Neutrality, Independence, Voluntary Service and Unity. OUR SOLICITORS RedR Australia support is crucial during emergencies as it enables THE SPHERE PROJECT Maddocks , Level 6, 140 William WHO to quickly and effectively scale-up St Melbourne Vic 3000 response operations on the ground, filling RedR Australia is the the immediate human resource gaps while Sphere focal point alternative staffing solutions are put in place.” in Australia. Our OUR BANKERS Louise Atkins, Surge and Crisis Support Unit, training programs Bendigo Bank – Strathmore Community WHO Geneva are underpinned by the internationally Bank, 337 Napier Street Strathmore Vic 3041 recognised Sphere standards of humanitarian response. OUR AUDITORS BDO, Level 14, 140 William St Melbourne Vic 3000

RedR Australia 2014/15 Annual Report 29 OUR FINANCIALS

INCOME STATEMENT FOR THE YEAR ENDED 30 JUNE 2015 BALANCE SHEET AS AT 30 JUNE 2015

2015 2014 2015 2014 2015 2014 $ $ $ $ $ $ Revenue Expenditure Assets Donations and gifts Operational programmes external only Current assets Monetary 74,223 117,450 Deployments3 0 5,259,822 Cash and cash equivalents 4,879,756 5,940,346 Non-monetary1 300,412 146,000 Equipment 20,261 Trade and other receivables 748,602 524,468 Grants Salaries 2,223,861 Inventories 0 5,408 DFAT2 6,703,877 5,002,901 Insurance 128,254 Other financial assets 240,419 299,369 DFID 427,433 1,075,075 Total current assets 5,868,777 6,769,591 Irish Aid 0 55,216 Living Allowance 1,977,912 Non-current assets UN Agency Cost Sharing 365,733 470,435 Medicals 115,682 Property, plant and equipment 76,448 103,494 Investment income 108,244 94,939 M&E 75,788 Total non-current assets 76,448 103,494 Other income Travel 284,130 Membership 8,526 6,546 Total assets 5,945,225 6,873,085 CDT 50,435 Training 627,600 1,304,572 Indirect deployment staff 395,062 Liabilities Sundry 25,330 119,367 Training3 0 1,699,132 Current liabilities Total revenue 8,641,378 8,392,501 Contract Trainers 497,792 Trade and other payables 551,692 621,005 Notes 5 Course Venue 400,295 Unearned income 2,674,521 3,759,023 1 RedR recognises it has an inherint 5 R etained earnings includes general risk with approx. 80% of its donationsn held as Overseas Aid Course Materials 98,120 Employee entitlements 197,551 175,745 funding from a single source and Trust earmarked to be used for we continue to ensure we meet training scholarships of Regional Staff trainers 356,935 Other 0 0 funding partners expectations on Asia Pacific Communities ($575k business propriety accordingly. 30/06/15) RTO Costs 163,064 Total current liabilities 3,423,764 4,555,773 2 Non Monentary items are not 6 Unearned income includes DFAT Non-current liabilities included in audited accounts or the 2015 Grant transferred to F2016 at Administration Balance Sheet: they are shown here DFAT request, Nepal Donations Organisation Administration 1,356,431 1,246,226 Employee entitlements 28,644 21,439 for their value to the organisation. to be spent in F2016, pre-paid 3 DFAT has $611.5K b/f from F2014 Training course fees & pre-paid Non Monetary Contra 300,412 146,000 Total non-current liabilities 28,644 21,439 based on forward commitments F2016 Membership Fees 6 30/06/14 and $1.59M was 7 RedR does not spend funds on Fundraising Costs 0 0 Total liabilities 3,452,408 4,577,212 transferred to F2016 at DFATs fundraising and does not employ request from F2015 Grants. staff or volunteers on fundraising Total expenditure 8,444,434 8,351,180 Total Net Assets 2,492,817 2,295,873 4 F2014 Programmes (both or promotional activities and while Deployments and Training) had a we do work with business partners Surplus/(shortfall) of revenue 196,944 41,321 Equity significant aid portion delivered in we have not had any system for over expenditure response to the Philippines cyclone capturing that time to enable it to Reserves 937,381 937,381 Hayain event that was not repeated be valued and we are unable to in F2015 guess that value. Retained earnings4 1,555,436 1,358,492 Total equity 2,492,817 2,295,873

30 RedR Australia 2014/15 Annual Report REVENUE EXPENDITURE WE WORKED IN BREAKDOWN OF AVERAGE FY2015 FY2015 35 COUNTRIES DEPLOYMENT COST FY2015

Pro Bono Interest and Medical Insurance Training Deployments Support Miscellaenous programs 1.7% 605 PEOPLE Travel Training fees people participated in our courses 2% 2% 6% Donations 18.6% UN cost 0.9% sharing 17 PEOPLE 3.5% 7.2% ON OUR STANDBY 48% 4.6% 16.6% $8,444,434 REGISTER COMPLETED 42% 64.8% CAPACITY DEVELOPMENT $8,641,378 TRAINING

Mission Business We supported Subsistence Salaries 82.5% administration Allowance 118 Grants FIELD ASSIGNMENTS

WE WELCOMED 37 RECRUITS TO OUR STANDBY REGISTER

RedR Australia 2014/15 Annual Report 31 Children at St Joseph’s school on Efate island in Vanuatu Photo: Harjono Djoyobisono

Suite 104 Training enquiries: [email protected] 21 Bedford Street Register enquiries: [email protected] North Melbourne General enquiries: [email protected] www.redr.org.au VIC 3051 Subscribe to our newsletter, RedLetter: T 61 3 9329 1357 [email protected] F 61 3 9329 1347 ABN 89 068 902 821