THE CORPORATION OF THE COUNTY OF HASTINGS COMMUNITY AND HUMAN SERVICES

AGENDA

June 13, 2019, 9:30 am.

Council Chambers County Administration Building, Belleville,

HASTINGS COUNTY VISION STATEMENT People and businesses thrive in Hastings County because of its support for individuals and families, strong communities, its natural beauty, and respect for its history and traditions.

Page

. Call to Order . Disclosure of Interest . (a) Disclosure of Interest at the June 13, 2019 meeting . Closed Session . (a) Closed Session pursuant to Section 239 (2)(d)(e) of the Municipal Act being,"labour relations or employee negotiations" and "litigation or potential litigation" - verbal report . Review of Minutes . 5 - 8 (a) Review of the Closed and Business Session Minutes of the May 9, 2019 meeting

. Business Arising from the Minutes . Account Vouchers and Year to Date Expenditure Report . 9 - 20 (a) Cheque Register Summary Report dated June 2019 and Year to Date Expenditure Report dated April 30, 2019

. Communications . 1. Information Correspondence . 21 - 22 (a) Letter from the Premier of Ontario - re: In-Year Cost Sharing Adjustments

. 23 - 35 (b) Letter from the Ministry of Municipal Affairs and Housing - re: Streamlining Legacy Program Reporting Requirements

Page 1 of 101

. 37 (c) Letter from the Ministry of Municipal Affairs and Housing - re: Reduced Reporting Requirements for Community Homelessness Prevention Initiative

. 39 - 60 (d) Information Report - Hastings County Housing and Homelessness Plan - 2018 Annual Report

. 61 (e) Client Correspondence - re: Housing Allowance Program

. 63 (f) Client Correspondence - re: 2019 Tenant Handbook

. 65 (g) Notification to Housing Residents - re: Security Patrols

. 67 (h) Ontario Renovates 2019 Flyer

. 69 - 70 (i) Employment Newsletter - April 2019

. 71 (j) Employment Statistics - April 2019

. 73 - 76 (k) Information Report - 2019 Ontario Works Caseload - First Quarter Summary

. 77 - 78 (l) Ministry of Children, Community and Social Services: Social Assistance Reform Update

. 79 - 82 (m) Information Report - Housing Programs and Funding Allocations 2019-2022

. 83 - 85 (n) Information Report - 2019 Child Care and Early Years Funding Allocations

. 2. Action Correspondence and Recommendation to County Council . 87 - 93 (a) Ontario Works 2019/2020 Service Contract

. 95 - 98 (b) 2019/2020 Community and Homelessness Prevention Initiative Funding Allocation

. 99 - 100 (c) Contractor and Tradespeople Hourly Rates for Social Housing

. 101 (d) New Horizons for Seniors Application

. Health and Safety .

Page 2 of 101 Other Business . Next Meeting . (a) Date of next meeting - July 10, 2019 . Adjournment . (a) Adjournment of the June 13, 2019 meeting

Page 3 of 101 Page 4 of 101 THE CORPORATION OF THE COUNTY OF HASTINGS COMMUNITY AND HUMAN SERVICES COMMITTEE County Administration Building Belleville, Ontario, May 9, 2019

A meeting of the Community and Human Services Committee was held with the following members present: Warden Rick Phillips, Councillors Bonnie Adams and Carl Stefanski (County of Hastings), Councillors Kelly McCaw, Pat Culhane, Bill Sandison and Chris Malette (City of Belleville), Councillors Terry Cassidy, Karen Sharpe and Dave McCue (City of ). Also in attendance were Quinte West Mayor Jim Harrison, Quinte West Councillor David O'Neil, Erin Rivers, Director of Community and Human Services, Anne-Marie Murphy, Administrative Assistant, Darren Burke, Facilities Manager, Michelle Ogden, Housing Manager, Dino Marchiori, Employment and Financial Assistance Services Manager, Chris Nicholas, Client Access and Program Support Manager, Cathy Utman, Children's Services Manager, Sue Horwood, Director of Finance, Shaune Lightfoot, Director of Human Resources, via teleconference, Jim Pine, CAO, via teleconference, Jim Duffin, Director of Facilities and Capital Infrastructure, Cathy Bradley, Clerk and Corporate Communications Officer, Sarah McCurdy, Summer Student and Sharon Christopher, Administrative Assistant.

Call to Order (a) The meeting was called to order by the Chair.

Disclosure of Interest (a) Disclosure of Interest at the May 9, 2019 meeting There was no disclosure of interest at the May 9, 2019 meeting.

Closed Session (a) Closed Session pursuant to Section 239 (2)(d) of the Municipal Act being, "labour relations or employee negotiations"

Moved by Councillor Pat Culhane; Seconded by Councillor Bill Sandison; THAT Committee move into Closed Session. CARRIED

Moved by Councillor Carl Stefanksi; Seconded by Councillor Chris Malette; THAT Committee move out of Closed Session. CARRIED

Review of the Closed and Business Session Minutes of the May 9, 2019 mee... Page 5 of 101 Delegation (a) Robert Shaw, Belleville Resident Robert Shaw appeared before Committee to speak to his concerns and suggestions related to social housing. Mr. Shaw made suggestions related to the County's smoking policy, the adjudication process and the County's representation at the landlord tenant board, pet policy and guest policy. He suggested that Committee consider having a tenant advocate join the Committee as a non-voting member.

Review of Minutes (a) Review of the Minutes of the April 10, 2019 meeting

Moved by Councillor Karen Sharpe; Seconded by Councillor Bill Sandison; THAT the Minutes of the April 10, 2019 meeting be approved. CARRIED

Business Arising from the Minutes

Account Vouchers and Year to Date Expenditure Report (a) Cheque Register Summary Report dated May 2019 and Year to Date Expenditure Report dated March 31, 2019

Moved by Warden Rick Phillips; Seconded by Councillor Pat Culhane; THAT the Cheque Register Summary Report dated May 2019 and Year to Date Expenditure Report dated March 31, 2019 be approved. CARRIED

Communications

1. Information Correspondence (a) Employment Extra Newsletter – March 2019

(b) Employment Connection Report – March 2019

(c) Employment Services Transformation Vendor Market Day Notification

(d) Letter – Ministry of Education Early Years and Child Care Division re: Legislation and Regulatory Updates to the Child Care and Early Years Act, 2014 and the Education Act

(e) Community Safety and Well Being Committee, Situation Table Annual Progress

Review of the Closed and Business Session Minutes of the May 9, 2019 mee... Page 6 of 101 Report

(f) Letter – Ministry of Municipal Affairs and Housing re: Extension of Timeline for the Five Year Review of Housing and Homelessness Plans

(g) Information Report – Community Housing Renewal Strategy

(h) Letter from the City of Belleville - re: Potential Housing Partnership - Quinte Secondary School Site

Moved by Councillor Pat Culhane; Seconded by Councillor Terry Cassidy; THAT information correspondence items a) through h) be received. CARRIED

2. Action Correspondence and Recommendation to County Council (a) 2019 Backyard Bonanza Summer Day Camp

Moved by Councillor Bill Sandison; Seconded by Councillor Karen Sharpe; THAT the Community and Human Services Committee recommend to Hastings County Council that the Warden and Clerk be authorized to enter into a service agreement with the City of Belleville to jointly operate a summer recreational day camp program. CARRIED

(b) Roof Replacement at 46 Tracey Park Drive, Belleville

Moved by Councillor Carl Stefanski; Seconded by Councillor Bill Sandison; That the Community & Human Services Committee recommends approval to Hastings County Council the award of the tender for the Roof Replacement at Tracey Park Drive to AGC and Associate Inc. for their price of $197,730.00. CARRIED

Health and Safety

Other Business

Next Meeting (a) Date of next meeting - June 13, 2019

Review of the Closed and Business Session Minutes of the May 9, 2019 mee... Page 7 of 101 Adjournment (a) Adjournment of the May 9, 2019 meeting

Moved by Councillor Pat Culhane; Seconded by Councillor Terry Cassidy; THAT the May 9, 2019 meeting be adjourned. CARRIED

Chair Date

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Legislative Building Queen’s Park , Ontario Premier of Ontario M7A 1A1 Édifice de l’Assemblée législative Premier ministre Queen’s Park de l’Ontario Toronto (Ontario) M7A 1A1

Dear Heads of Council:

Our government was elected to clean up Ontario’s financial nightmare that was created by 15 years of mismanagement and irresponsible actions on the part of the Liberals. The $15 billion annual deficit and $347 billion long-term debt they left to our children and grandchildren is a direct threat to critical public services the people of Ontario rely on. The interest payments on our debt alone amount to $1 billion a month, not one cent of which goes to hiring more front line-emergency workers, lowering taxes or paying down the debt.

Getting Ontario back on a path to balance is essential for protecting important government services, long-term prosperity, attracting investment and creating good- paying jobs.

And we also believe that every government needs to step up and do its part; there is only one taxpayer, and the job of finding savings while protecting core services rests with every elected official in Ontario.

Having spent time at the city level I also understand that, with municipal budgets already set for the 2019-20 fiscal year, our partners need to have flexibility to achieve those savings.

After listening to the concerns of our partners and following the advice of my Minister of Municipal Affairs and Housing, Steve Clark, our government has made the decision to maintain the in-year cost sharing adjustments for land ambulance, public health and child care services.

Minister Clark has advised us to take this approach on the understanding that, as partners, Ontario’s municipalities will use the additional time to work with the Government of Ontario to transform critical shared public services and find the efficiencies that will ensure their sustainability.

Our commitment to provide $7.35 million, through the Audit and Accountability Fund, to help large municipalities find four cents on every dollar will support these efforts. And the $200 million we have committed to small and rural municipalities to modernize services will also play an important part in meeting these objectives.

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Letter from the Premier of Ontario - re: In-Year Cost Sharing Adjustment... Page 21 of 101

- 2 -

Our government was elected to protect public services for future generations, and a big part of that is by balancing the budget in a responsible way – that was our commitment. It is reassuring for me to hear that municipalities understand the fiscal challenges we face, but more importantly they understand that we face these challenges together. I look forward to working collaboratively with you to find savings, strengthen front-line services and protect what matters most to the people of Ontario. Sincerely,

The Hon. Doug Ford Premier of Ontario

Letter from the Premier of Ontario - re: In-Year Cost Sharing Adjustment... Page 22 of 101 NS.

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|®| Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Affairs Letter from the Ministry of Municipal Page 26 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Reporting and Filing with the Ministry is Required due to Annual Affordability Payments Last Reporting Year to file Service Manager Program Stream GOS Case Number Annual Report by March 31 of the following year. County of Hastings AHP Wave 1 WA1-HAS-RS-005 2029 Rental

Projects Where Annual Occupancy Reporting and Filing with the Ministry is Required for a 3-year Period Service Manager Program Stream GOS Case Number Current Stage of Development County of Hastings HFG - Year 1 - HFG1-HAS-RS-1- Rental Housing 715503015 Under Construction

County of Hastings IAH-E Year - 3 AX3-HAS-RS-1- Structural Framing Rental Housing 523452455

County of Hastings IAH-E Year - 4 AX4-HAS-RS-1- Structural Framing Rental Housing 593439265

County of Hastings IAH-E Year - 5 AX5-HAS-RS-1- Rental Housing 850813315 Planning Approval

County of Hastings IAH-E Year - 5 AX5-HAS-RS-1- Rental Housing 850790080 Planning Approval

County of Hastings SIF Year - 2 SIF2-HAS-RS-1- Rental Housing 594726935 Structural Framing

County of Hastings SIF Year - 3 SIF3-HAS-RS-1- Rental Housing 808164270 Planning Approval

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings IAH-E Year - 1 Rental AX1-HAS-RS-002 2019 Housing County of Hastings IAH-E Year - 1 Rental AX1-HAS-RS-001 2019 Housing

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 27 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings IAH-E Year - 4 Rental AX4-HAS-RS-1- 2022 Housing 592104475 County of Hastings AHP Extension (2009) - WA2-HAS-RS-007 2018 Yr 1 Rental County of Hastings AHP Extension (2009) - 2018 WA2-HAS-RS-005 Yr 1 Rental County of Hastings AHP Extension (2009) - 2018 WA2-HAS-RS-003 Yr 1 Rental County of Hastings AHP Extension (2009) - 2018 WA2-HAS-RS-001 Yr 1 Rental County of Hastings AHP Extension (2009) - 2018 XY2-HAS-RS-001 Yr 2 Rental County of Hastings AHP Wave 1 Rental WA1-HAS-RS-007 2018 County of Hastings AHP Wave 1 Rental WA1-HAS-RS-006 2018 County of Hastings AHP Wave 1 Rental WA1-HAS-RS-004 2018 County of Hastings AHP Wave 1 Rental WA1-HAS-RS-003 2018 County of Hastings AHP Wave 1 Rental WA1-HAS-RS-002 2018 County of Hastings AHP Wave 1 Rental WA1-HAS-RS-001 2018 County of Hastings IAH Year - 1 Rental 2018 AH1-HAS-RS-001 Housing County of Hastings IAH Year - 2 Rental 2018 AH2-HAS-RS-001 Housing County of Hastings IAH Year - 3 Rental 2018 AH3-HAS-RS-001 Housing County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0061- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0058- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0058- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0058- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0057- 2018 Renovation and Retrofit AH County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0057- 2018 Renovation and Retrofit AG County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0057- 2018 Renovation and Retrofit AF County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0057- 2018 Renovation and Retrofit AE County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0057- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0057- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0057- 2018 Renovation and Retrofit AA

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 28 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0056- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0056- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0056- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0056- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0054- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0053- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0052- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0051- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0050- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0049- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0048- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0047- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0047- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0047- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0046- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0046- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0046- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0045- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0045- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0045- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0044- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0044- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0044- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0044- 2018 Renovation and Retrofit AA

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 29 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0043- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0043- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0043- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0042- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0041- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0040- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0040- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0040- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0039- 2018 Renovation and Retrofit AF County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0039- 2018 Renovation and Retrofit AE County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0039- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0039- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0039- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0039- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0038- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0038- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0038- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0037- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0037- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0036- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0036- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0036- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0036- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0035- 2018 Renovation and Retrofit AC

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 30 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0035- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0035- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0034- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0034- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0033- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0033- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0033- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0032- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0032- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0031- 2018 Renovation and Retrofit AF County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0031- 2018 Renovation and Retrofit AE County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0031- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0031- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0031- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0031- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0030- 2018 Renovation and Retrofit AE County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0030- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0030- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0030- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0030- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0029- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0029- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0028- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0028- 2018 Renovation and Retrofit AA

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 31 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0027- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0027- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0026- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0026- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0025- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0025- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0024- 2018 Renovation and Retrofit AE County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0024- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0024- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0024- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0024- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0023- 2018 Renovation and Retrofit AF County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0023- 2018 Renovation and Retrofit AE County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0023- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0023- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0023- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0023- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0022- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0022- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0022- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0021- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0019- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0019- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0019- 2018 Renovation and Retrofit AA

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 32 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0018- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0018- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0018- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0018- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0017- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0017- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0017- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0017- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0016- 2018 Renovation and Retrofit AE County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0016- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0016- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0016- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0016- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0015- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0015- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0015- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0014- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0014- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0013- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0012- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0012- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0012- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0012- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0011- 2018 Renovation and Retrofit AD

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 33 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0011- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0011- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0011- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0010- 2018 Renovation and Retrofit AG County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0010- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0010- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0010- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0009- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0008- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0008- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0008- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0007- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0007- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0006- 2018 Renovation and Retrofit AE County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0006- 2018 Renovation and Retrofit AD County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0006- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0006- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0006- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0005- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0004- 2018 Renovation and Retrofit AC County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0004- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0004- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0003- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0003- 2018 Renovation and Retrofit AA

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 34 of 101 Appendix A – Hastings County

Projects Where Annual Occupancy Monitoring is Still Required but Report Filing with the Ministry is Not Required Last Reporting Year to File Annual Report by Service Manager Program Stream GOS Case Number March 31, of the following year. County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0002- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0002- 2018 Renovation and Retrofit AA County of Hastings SHRRP Year - 2 SHR-HAS-RAR-0001- 2018 Renovation and Retrofit AB County of Hastings SHRRP Year - 1 SHR-HAS-RAR-0001- 2018 Renovation and Retrofit AA

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Letter from the Ministry of Municipal Affairs and Housing - re: Streamli... Page 35 of 101 Page 36 of 101 Ministry of Ministére des Municipal Affairs Affaires municipales ' and Housing et du Logement O 0

Housing Progmms Branch Direction des programmes de logement

777 Bay St., 14”‘Floor 777, rue Bay, 14" étage Toronto, Ontario M5G 2E5 Toronto (Ontario) M5G 2E5 Tel: 416 585-7172 Tél. : 416 585-7172 Fax: 416 585-6588 Télécopieur: 416 585-6588

May 27, 2019

Ms. Erin Rivers Director of Community & Human Services County of Hastings 228 Church Street, Postal Bag 6300 Belleville,ON K8N 5E2

Dear Ms.Rivers:

I am pleased to announce that the Ministry of Municipal Affairs and Housing (MMAH)is taking immediate steps to streamline the Community Homelessness Prevention Initiative (CHPI) reporting process. This initiative is in response to Service Manager feedback as well as the current government-wide mandate to reduce administrative burden for service delivery partners.

Under CHPI, Service Managers are required to submit a Year-End report to MMAHby May 31 of every fiscal year. This report consists of a ?nancial update as well as a performance indicator section. Currently, Service Managers are required to report on a total of 60 data points to complete the performance indicator section of CHPI Year-End reports. In this regard, I would like to thank you for your diligent reporting to date.

As of the 2019-20 fiscal year, Service Managers will only be required to report on a total of 20 data points in the performance indicator section of the CHPI Year-End report. This amounts to a reduction of 40 data points that Service Managers are required to report to MMAHon an annual basis. For your reference, an updated Performance Indicator Guide (i.e. Section E of the 2017 CHPI Program Guidelines) is enclosed with this letter.

Thank you for your continued partnership in delivering the CHPI program. Ifyou have any questions or concerns, please do not hesitate to contact your CHPI Account Manager, Alan Bentley at 416-585-7395 or email at A|an.Bent|[email protected].

r Singely,/7M Brent Whitty \ Manager, Housing rograms Branch

c: Mila Kolokolnikova,Team Lead, MSO-Eastern

Letter from the Ministry of Municipal Affairs and Housing - re: Reduced ... Page 37 of 101 Page 38 of 101 Date: June 13th, 2019 Report to: Community and Human Services Committee Report from: Erin Rivers, Director of Community and Human Services Subject: Housing and Homelessness Plan- 2018 Annual Report Card ______Recommendation:

THAT the Community and Human Services Committee receive the 2018 Annual Report Card for the 10-Year Housing and Homelessness Plan.

Financial Impact:

There are no financial implications as a result of this report.

Background:

As mandated by the Provincial Housing Services Act, 2011, Hastings County was required to develop a 10-Year Housing and Homelessness Plan. After considerable community consultation and research, Hastings County released “Opening the Right Door: A Ten-Year Plan to Address Housing and Homelessness Issues in Hastings County” in January of 2014.

Subsequent to the release of the Plan, Hastings County is required to complete an annual report to ensure that the objectives and goals of the Plan are being met. This information is to be made available to the public. As a result, each year’s annual report card is posted on the Hastings County website at www.hastingscounty.com (on the Social Housing page: http://www.hastingscounty.com/services/social-services/social-housing).

In addition, Hastings County is also required to complete a 5-year review of the 10-Year Housing and Homelessness Plan to determine if the Plan still meets the needs and demands of County residents (including the Cities of Belleville and Quinte West). This review is particularly timely given the significant changes in the local housing market since 2014. The review will give County staff the opportunity to re-engage with the community and evaluate the County’s ability to address current market conditions and the future housing needs and demands of an ever changing population. In addition, the review will provide an opportunity to collaborate with community partners to consider projects that leverage funding through the National Housing Strategy and the new provincial investments in housing that were recently announced for the period 2019-2022. The 5-year review is due to the Ministry of Municipal Affairs and Housing by December 31, 2019.

Information Report - Hastings County Housing and Homelessness Plan - 201... Page 39 of 101 Page 40 of 101

www.hastingscounty.com County of Hastings Community and Human Services Department Housing Services 228 Church Street, Belleville, ON K8N 5E2 Phone: 613-966-1311

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 41 of 101 Greetings from Warden, Rick Phillips

Year 4 of the County’s 10-year Housing and Homelessness Plan provided the framework required to continue the expansion of housing priorities and opportunities within Hastings County as well as the services and supports to those who are homeless or in danger of becoming homeless. The plan demonstrates the County’s continued focus on service delivery while considering the most appropriate support for individuals who require housing and support and the 5- year review and update which is currently underway will ensure the County’s focus remains on the housing needs and services that people need most. This year’s annual

report testifies to the continued efforts being

made to meet the unique needs of low to moderate income residents of Hastings County from homelessness to housing, including affordable home ownership. Rick Phillips

Table of Contents

Message from Community & Human Services Director 3 Community Homelessness Prevention Initiative 13 Population 4 Emergency Minor Home Repair Program 14 Housing Profile 5 Homelessness Partnering Strategy 15 Social Assistance 6 Victorian Order of Nurses Assisted Living 15 Housing Highlights: Housing Starts, Home Ownership 7-8 Hastings County Home Visitor Program 16 Hastings County Social Housing Registry 9 Home for Good 17-18 Social Housing Placements 10 Regeneration Continues 19 New Housing Opportunities Created in 2018 11-12 Moving Forward 20

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 42 of 101 Message from Erin Rivers, Director, Community and Human Services

I am pleased to introduce Hastings Annual Housing and Homelessness Report Card. We are very proud that Hastings County remains a prime destination for individuals and families looking to take advantage of life in a supportive community that offers the ultimate combination of both rural and urban living.

We are equally proud of the commitment and dedication demonstrated by our staff who continually strive to honestly assess our community through the lens of local action and organize the collective work that needs to be done around our local housing and homelessness recommendations and initiatives. The report will summarize our accomplishments as we progress toward our goals set in 2014.

Through our continued efforts in strengthening and developing local partnerships Hastings remains at the forefront of helping co-design local programs and projects with our partners that empower our community to deliver a combination of responsive interventions and preventative strategies to help stem the flow of individuals facing homelessness and housing instability throughout Hastings County.

This year, we are also working on a five-year update of our 10-Year Housing and Homelessness Plan - Opening the Right Door. Hastings remains unwavering in our commitment to improve and expand upon affordable housing options and although this is a compulsory activity, we are relying on this exercise as an opportunity to re-engage with our 14 member municipalities and the Cities of Belleville and Quinte West to help better understand the current individual housing needs of our communities, help coordinate action, and strengthen our community roadmap for future planning.

The Enumeration exercise conducted in April of this year also helped to increase our knowledge of our local housing condition and certainly opened our eyes to our community’s most vulnerable people at the level of their everyday reality. The results were a stark reminder to us all that we must remain steadfast in our community commitment in making homelessness a problem of the past and ensuring that everyone has a safe and affordable place to call home.

Finding solutions to the current housing crisis seems much less onerous of a task when it’s a shared responsibility. Together, we can continue to make a difference.

Thank you,

Erin Rivers

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 43 of 101 Population in Hastings County

Hastings County is defined by Statistics as a census division that consists of 17 census subdivisions as noted on the map below.

The total population for Hastings County, according to the 2016 Census, was 136,445, an increase of 1.1% from 134,934 in 2011. The population has grown from 130,474 in 2006, a 4.6% increase over that ten year span. Within Hastings County, the majority (69.1%) of residents live within the urban centers of Belleville (50,716) and Quinte West (43,577). 1

1 Source: Statistics Canada 2016 Census 4

Information Report - Hastings County Housing and Homelessness Plan - 201... Page 44 of 101 Housing Profile in Hastings County2

Population in 2016: 136,445 Median age: 46.3 years

Housing Structures: 57,020

Single Semi-detached Low rise High rise Movable 1% Median family detached 9% apartment apartment 5% income: 73% 12% $74,464 16.3% are in low income

63% of households own their housing Average house price in 2018 $288,387

Core Housing Needs are determined if a household lives in a dwelling considered unsuitable for the number of people, is needing repair or is unaffordable (shelter costs are more than 30% of income). In Hastings County, about 1/6 (15.4%) of households are in core housing need.

Affordability: 25% pay 30% or Suitability: 3% live in Condition: 36% of more on shelter unsuitable housing housing is in need of repair: 28% minor, 8% major Source

2 Sorce: Statistics Canada and Hastings County 5

Information Report - Hastings County Housing and Homelessness Plan - 201... Page 45 of 101 Social Assistance

The Social Assistance Operations Performance Report reports 8,587 Ontario Disability Support Program (ODSP) cases in Hastings County for the month of April, 2019.

The Hastings County Community and Human Services Department Ontario Works (OW) Report indicates that there were 2,492 cases in the Hastings County catchment area for April of 2019.

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 46 of 101

Housing Highlights Housing Starts

Type Single Semi-Detached Row Apartment Total Stirling- 7 0 0 0 8 Rawdon Tyendinaga 22 0 0 0 21 Belleville 398 24 94 127 643 Quinte West 174 16 40 0 230

Total 601 40 134 127 902

Canada Mortgage and Housing Corporation (CMHC) collects housing starts data for the above-noted municipalities only. Within the City of Belleville, 17 of the 127 apartment units started in 2018 are part of an affordable housing project being constructed on Great Saint James Street. Of these 17 units, 13 will be rented at affordable rates (80% of the average market rent established by CMHC for the region). The Town of Bancroft reported that 10 building permits were issued for new single detached dwellings and 1 was issued for a duplex dwelling.

Additional housing starts across Hastings County include:  Bancroft: 13 single family dwellings, 1 duplex;  Carlow Mayo: 1 single family dwelling;  : 15 single family dwellings, 2 semi-detached, 1 7-unit multi, 1 4-unit multi;  : 1 5-plex;  Faraday: 11 single family dwellings (7 permanent and 4 seasonal) ;  : 30 single family dwellings, 2 semi detached;  Limerick: 8 seasonal dwellings;  Madoc Township: 7 single family dwellings;  : 11 single family dwellings;  Tweed: 20 single family dwellings;  Wollaston: 5 single family dwellings (3 permanent and 2 seasonal). (At the time of this report, housing start information was not available from )

There are over 1,200 people on the Centralized Waitlist requiring 1 bedroom units THE NEED FOR HIGHER DENSITY PROPERTIES ACROSS HASTINGS COUNTY IS SIGNIFICANT

3 3 Source: Canada Mortgage and Housing Corporation

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 47 of 101

Average House Prices 2018

Location Average House Price Bancroft $267,381 Belleville $322,260 Carlow/Mayo $264,583 Centre Hastings $275,954 Deseronto $176,711 Faraday $290,480 Hastings Highlands $314,983 Limerick $382,400 Madoc $291,475 Marmora and Lake $295,417 Quinte West $303,216 Stirling-Rawdon $295,232 Tudor and Cashel $267,167 Tweed $268,335 Tyendinaga Twp. $279,145 Wollaston $319,446 4

High home buying costs make affordable home ownership difficult to achieve if not impossible for the lower-income population.

Home Ownership Down-Payment Assistance Program (HOAP)

This program was created in an effort to encourage affordable home ownership across Hastings County. Eligible applicants may receive up to 10% down-payment assistance towards the purchase of their home. Approved applicants would have been renting in Hastings County, had an annual household income below $72,800 and would have purchased a home in Hastings County valued below $299,160.

In 2018, 14 home buyers were assisted in purchasing homes throughout Hastings County.

Belleville 6 Trenton 2 Quinte West 1 Deseronto 1 Madoc 1 Maynooth 1 Springbrook 1 Bancroft 1

4 Bancroft and District Real Estate Board and Quinte and District Association of Realtors 8

Information Report - Hastings County Housing and Homelessness Plan - 201... Page 48 of 101 Hastings County Social Housing Registry December 31, 2018

Access to rent-geared-to income (RGI) housing and housing subsidy programs in Hastings County is managed by the Social Housing Registry. Depending on their circumstance, people applying for RGI/subsidy programs are placed on the Centralized Waitlist. The table below reports the waitlist for housing programs as of December 31, 2018.

Centralized Waitlist Waitlist by Location* Special Priority (Victims of Domestic Violence) Waitlist Household Category Count Location Count Household Category Count Families 441 Bancroft 235 Families 30 Seniors aged 65+ 370 Belleville 1226 Seniors aged 65+ 2 Seniors aged 50 to 64 542 Coe Hill 11 Seniors aged 50 to 64 7 Single, Non-Senior 333 Deseronto 229 Single, Non-Senior 16 Total 1,686 Frankford 146 Total 55 Madoc 97 Marmora 104 Stirling 97 * Households can be on multiple Trenton 686 waitlists by location. Tweed 111 The Centralized Waitlist increased by 8.7% from 2017.

As noted above, households can be placed on multiple waitlists by location. Approximately 73% of the households on the Centralized Waitlist have indicated the City of Belleville as one of their preferences. The City of Belleville is the largest urban center within Hastings County. The City of Belleville continues to have a very low vacancy rate 2.4% (4.3 to 4.5% is considered a healthy vacancy rate) while experiencing a higher than average increase in rent (4.6%).5

5 CMHC Rental Market Report 2018

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 49 of 101 Social Housing Placements

In the 2018 calendar year, 107 households were housed In addition to households being housed in Hastings County from the Hastings County Social Housing Registry in Hastings owned and operated properties, 49 households were County owned and operated properties. These include the housed in private Non-Profit Housing and Cooperative following locations: locations. These include:

Location Households Housed Location Households Housed

Bancroft 8 Bancroft 4

Belleville 73 Belleville 17

Coe Hill 0 Coe Hill 0

Deseronto 6 Deseronto 0

Frankford 6 Frankford 3

Madoc 1 Madoc 0

Marmora 2 Marmora 1

Stirling 0 Stirling 0

Trenton 11 Trenton 24

Tweed 0 Tweed 0

Of the total of 156 households housed in 2018, 46 were housed as Special Priority applicants (SPP). SPP status may be assigned to a household where a member of the household is experiencing or has experienced abuse by a person with whom they live / have lived, or whom is sponsoring them under an Immigration sponsorship or whom is a victim of human trafficking.

As mandated by the Province under the Housing Services Act, 2011, SPP applicants are housed ahead of applicants on the Centralized Waitlist and the Urgent Waitlist.

In 2018, 100 households were housed from the Urgent Waitlist. The Urgent Waitlist is a local priority list mandated by County Council. Of the 100 households, 46 were housed due to a medical issue, 52 were homeless and 2 households were considered “other”. Applicants from the Urgent Waitlist are housed ahead of chronological applicants but behind SPP.

In addition to rent-geared-to-income (RGI) social housing properties, households are also placed in RGI rent supplement units in the private sector. In 2018, 14 households were housed in rent supplement units: 12 in the City of Belleville and 2 in Bancroft.

The total number of households housed in 2018 is down by 15% from 2017. This decrease is due to lower turnover of units. In turn, lower turnover can be attributed to several factors (that are not limited to the following):

Households still need subsidized housing and cannot afford to move. Units are well-maintained, and comparable housing is not available that is affordable. There is a lack of affordable housing options in the area in general for rental and home ownership. In the City of Belleville, where demand for housing is the highest, CMHC reports a vacancy rate of only 2.4%. Landlords are opting out of participating in the rent supplement programs, limiting the opportunity for turnover. 10

Information Report - Hastings County Housing and Homelessness Plan - 201... Page 50 of 101 New Housing Opportunities Created in 2018

Affordable Housing Programs Update

Investment in Affordable Housing for Ontario Program Extension (IAH-E): Year 5

Hastings County was allocated $1,873,230 in Year 5 of the IAH-E Program. $1,561,985 was allocated to the Rental Component to create new affordable housing units; $230,000 was allocated to the Home Ownership Down Payment Assistance Program to provide eligible home buyers with 10% down payment assistance to purchase a home in Hastings County (including the Cities of Belleville and Quinte West); The remaining $81,245 was allocated to Administration which permitted the Community and Human Services Department to retain a staff person to coordinate the new programs.

South Hastings

The City of Belleville is the site of construction of a new affordable housing development partially funded through the IAH-E, Year 5 funding allocation. A joint venture between Springale Development Inc. and All-Together Affordable Housing Corporation was selected as one of the successful proponents to build a 17-unit, three story, elevator equipped, low rise apartment building on Great Saint James Street.

Springale Development Inc. built a successful 18 unit affordable housing building on Starling Street in Belleville in 2009 and the owner is also President of MAPS Development Corporation responsible for developing two buildings on Sidney Street in Belleville containing a mix of 35 affordable and 17 market rent units in 2018/2019.

All-Together Affordable Housing Corporation is a not-for-profit housing corporation and registered charity founded in 2007 and their mandate is to provide housing for low and modest income individuals including seniors and persons with disabilities. They currently own and operate two housing projects in Belleville: a transitional supportive housing project for senior men and a five unit supportive housing project that offers permanent and transitional housing options for low income individuals living with disabilities.

Phase 1 of the Great Saint James Development will consist of 13 affordable (80% of the average market rent set by the Canada Mortgage and Housing Corporation for the region) bachelor and 1-bedroom units as well as 4 market rent units (bachelor and 3-bedroom). The building will include some accessible units, a common room, universal washroom, laundry room, bike storage area, outdoor patio and two offices available for use by supportive service providers.

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 51 of 101 North Hastings

The Town of Bancroft will be home to another new affordable housing development partially funded through the IAH-E, Year 5 funding allocation. Springale Development Inc. will be constructing a 7 unit wood framed bungalow on Chemaushgon Road. The building will be comprised of 1 and 2-bedroom units (some accessible) and rents will be a mix of affordable and market. Additional building features include a storage area, universal washroom and an office available for use by supportive service providers.

Tenants will be referred by the North Hastings Community Integration Association who, through partnerships with community, inspires people with developmental disabilities and their families to live as fully participating citizens.

Ongoing Subsidy Programs throughout Hastings County

North Hastings Housing Allowance (Direct Delivery) $354 per month paid to tenant to assist with housing costs 14 allowances in pay

Housing Allowance (Direct Delivery) $354 monthly allowance paid to tenant to assist with housing costs 58 allowances in pay

Housing Allowance (Shared Delivery) $354 monthly allowance paid to tenant to assist with housing costs 41 Allowances in pay

Portable Housing Benefit - Special Priority Policy Allowance paid directly to survivors of domestic violence to assist with housing costs 10 Allowances in pay, Avg. $424 per month

Investment in Affordable Housing (IAH) Rent Supplement $210 rent supplement paid directly to landlords to assist with tenant rents 118 supplements in pay

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 52 of 101 Community Homelessness Prevention Initiative (CHPI)

As part of the Province’s efforts to end homelessness, Ontario launched the Community Homelessness Prevention Initiative (CHPI) on January 1, 2013. The CHPI combined funding from former separate housing and homelessness programs into a single program. Funding is used by Service Managers to address local priorities and better meet the needs of individuals and families who are homeless or at risk of becoming homeless.

Using CHPI funding, Hastings County established the following programs:

 The Housing and Homelessness Fund (HHF) for rental and utility arrears;  Hastings Energy Assistance Top-up (HEAT) which offers housing allowances to offset the high costs of energy and heat;  Emergency Minor Home Repair (EMHR) which assists low-income home owners with up to $5,000 for minor home repairs of an urgent nature;  Counselling program for those vicariously housed (CHAMP);  Various food security programs;  Assistance to help residents who are experiencing hoarding and bug infestation; and  Other forms of assistance on a case-by-case basis to prevent homelessness.

Housing Solutions for 2018

214 87 33 Households Households Households moved from moved from moved from Homelessness Emergency Shelter to to Transitional Shelter to Long Transitional Housing Term Housing Housing

403 245 Households Households moved from moved from Homelessness Transitional to to Long Term Long Term Housing Housing

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 53 of 101 Helping People Stay Housed in 2018

Hastings County Community and Human Services staff work diligently to stabilize households at risk of homelessness through such initiatives as eviction prevention services, the payment of rental and energy arrears and case management. In 2018, 2,241 households were prevented from losing their housing through these services.

 36,840 at-risk households received supports and services that contributed to housing loss prevention, retention and re-housing. These include such items as referrals to support agencies or counselling services;  1,667 households were given referrals to a several local agencies for housing support.

Emergency Shelter Use

 199 households stayed in an emergency shelter in 2017;  The average stay was 2.7 nights;  67 households that identified as female were housed;  78 male households that identified as male were housed;  There were 54 households with children under the age of 16 years.

Emergency Minor Home Repair Program

Low-income home owners are assisted with up to $5,000 for emergency minor home repairs for such items as roof repairs, furnaces, replacement of oil tanks and the like. In 2018, 34 home owners were helped under the EMHR program.

Municipality Number of Households Assisted Bancroft 5 Belleville 9 Carlo Mayo 1 Deseronto 2 Hastings Highlands 1 Marmora and Lake 2 Quinte West 4 Stirling-Rawdon 3 Tudor and Cashel 3 Tweed 2 Wollaston 2

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 54 of 101 Homelessness Partnering Strategy (HPS)

Hastings County received $177,831 in funding from the Federal Homelessness Partnering Strategy (HPS). The funding for April 1, 2018-March 31, 2019 was awarded as follows:

1. The Hastings Housing Resource Centre (HHRC) received $60,000 to fund their Intensive Case Manager (ICM) position. This position assisted 103 hard-to-house individuals, couples and families to find and maintain housing in the City of Belleville.

2. The Belleville Community Trust (BCT) received $58,890 to assists 174 households with expenses like paying utilities and/or rent to avoid eviction and other urgent financial needs.

3. The Canadian Mental Health Association (CMHA-HPE) received $44,085 to hire a Housing Preservation Counsellor to support people living in CMHA’s transitional housing. This position assisted 51 clients in their transitional homes with counselling and support services.

4. The Salvation Army received $13,025 to purchase and upgrade kitchen supplies, equipment and furnishings used to provide lunches and meals at the lunch program and warm room.

Victorian Order of Nurses Assisted Living Program

In February of 2017, Hastings County’s Housing Services Division implemented an Assisted Living partnership with the Victorian Order of Nurses Hastings, Prince Edward, Northumberland (VON). Ten units of social housing at 245 and 247 Bridge Street West in Belleville have been dedicated to the program.

The partnership enhances the ability of seniors living in these social housing properties to maintain their independence while remaining in their homes for as long as possible. These services address the needs of individuals who reside at home and require the availability of personal support and homemaking services on a 24-hour basis.

The program has been fully taken up and 12 residents have taken advantage of the program (10 currently). There is currently a short waitlist.

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 55 of 101 Hastings County Home Visitor Program

The Home Visitor Program supports individuals at risk of becoming homeless, provides daily living assistance, does safety check-ins, and connects people with community supports. In 2018, services were provided to:  17 families including 28 adults 59 years of age or younger, 3 adults

who are 60 years of age or older and 27 children under the age of 16 years;

 90 adults (single, or couples) 59 years of age or younger; and  24 seniors aged 60 years or older.

Some of the services that may be provided include:

 Guidance on how to balance home, job, school, and family;  Referral to appropriate services;  Safety check- ins;  Assistance in setting up transportation;  Visits to isolated client;  Assistance with skill development (banking, shopping, budgeting, cleaning, parenting, hygiene, problem solving, negotiating);  Connecting client to other community resources;  Recreation Support.

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 56 of 101 Home for Good Program

In May of 2017, Hastings County submitted an Expression of Interest for the Home for Good Program to the Province and was notified on September 11, 2017 that funding was approved for a capital supportive housing project and operating dollars.

Home for Good (HFG) is a Provincially-funded homelessness-focused program which will provide housing assistance and support services to people experiencing homelessness, or who are at risk of being homeless.

Using a housing-first approach, HFG will provide permanent affordable housing with support services to the following at-risk client groups:

 adults with developmental disabilities, acquired brain injuries;  adults and youth with mental health and addictions’ concerns;  individuals transitioning from correctional facilities;  individuals transitioning from healthcare settings;  senior adults with mental/physical health concerns.

Hastings County has partnered with 7 local service providers to provide support services to the identified at-risk client groups. These include:

. Hastings Prince Edward Addictions and Mental Health Services; . Pathways to Independence; . Canadian Mental Health Association; . Belleville and Quinte West Community Health Centre /VON; . John Howard Society; . Peer Support South East; and . Youthabilitation.

Each agency, with the exception of Hastings Prince Edward Addictions and Mental Health Services has received operating funding for staffing, housing allowances and in the case of Pathways to Independence and Youthabilitation first and last months’ rent assistance. In addition, each agency, except for Youthabilitation, will be allocated units in the new 40-unit supportive housing project when it is completed.

As of the end of Year 2 (March 31, 2019) – 224 households have been supported under HFG.

18-25 yrs. of age 25% 26-34 yrs. of age 20% 35-49 yrs. of age 20% 50-64 yrs. of age 35% 65+ yrs. of age N/A

70% male, 20% female, 10% couples

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 57 of 101

The HFG capital project is expected to open its doors in November of 2019. The 40-unit building is currently under construction at 490 Sidney Street in Belleville. This location is on a public transit route and is close to numerous amenities in a largely residential neighbourhood.

When completed, the HFG building will be 3 stories with Hastings Prince Edward Addictions and Mental Health Services (AMHS-HPE) office staff and 14 high-risk clients occupying the 3rd floor. AMHS-HPE will provide 24/7 support to their high-risk clients. AMHS-HPE will also have 6 rent supplement units in the building funded by the South East Local Integration Network. The partner agencies will house their respective clients in the remaining 20 units. The building is a combination of 1-bedroom, bachelor and crisis bed units as well as offices, common rooms with adjacent washrooms, laundry facilities, bicycle/scooter storage as well as an outdoor patio area. The building exceeds accessibility requirements with 9 units being accessible (3 will be fully accessible with height-adjustable cupboards and 6 meeting modified unit requirements with such features as lower countertops, roll-in showers and the like). Hastings County’s Local Housing Corporation will own and operate the building as part of the overall Social Housing portfolio. A staff person has been hired to work in the building to coordinate the relationship between the LHC as the landlord and tenants and the partner agency responsible for the provision of support services in the building. The project will help to address the homelessness issue in Hastings County and in particular, the City of Belleville.

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 58 of 101

Regeneration Continues

Using funds from the Social Housing Improvement Program ($1,811,080), repairs, replacements and upgrades were completed at 22 community housing properties including 14 Non-Profit housing providers.

Work completed will improve and preserve the quality of social housing and ensure its long term physical sustainability by: - Responding to the urgent capital repair needs of existing social housing stock; - Improving energy efficiency, and; - Delivering positive impacts to social housing residents at the earliest possible times.

Projects included: Roof Replacements Foundation and Sidewalk Repairs Elevator Modernization Air Make-Up System Replacements Parking lot Repairs Lighting Upgrades Window and Door Replacements Kitchen & Bathroom Upgrades & Repairs Well Filtration System Installation Septic System Upgrades Eave, Facia and Down Spout Replacements Exterior Lighting Upgrades New Siding Insulation Improvements Replacement of Older Piping Safety Enhancements

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 59 of 101 Moving Forward

Hastings County will continue working with the Investment in Affordable Housing for Ontario Program Extension (IAH-E) throughout 2019 and into 2020. Programs implemented in April 2019 include the Home Ownership Down- Payment Assistance Program, and new to Hastings County, the Ontario Renovates Program that will provide financial assistance to help homeowners reduce physical barriers in their home.

The Community Homelessness Prevention Initiative continues to play a key role in helping people obtain and retain housing. Hastings County will continue to utilize this valuable resource to improve the quality of life for residents of Hastings County and the Cities of Belleville and Quinte West.

Reaching Home is the Government of Canada’s redesigned homelessness program that launched April 1, 2019, following the conclusion of the existing Homelessness Partnering Strategy. Reaching Home: Canada’s Homelessness Strategy is a $2.2 billion investment, designed to support the goals of the National Housing Strategy, in particular, to support the most vulnerable Canadians in maintaining safe, stable and affordable housing, and to reduce chronic homelessness nationally by 50% by 2027-2028. The 5-year review of the 10-Year Housing and Homelessness Plan for Hastings County is nearing completion. The deadline for submission has been extended to December 31, 2019. Consultations have been completed with community stakeholders and data is being reviewed. The review will provide Hastings County with the opportunity to revisit recommendations in the Plan to ensure that identified goals and objectives continue to be met for the next 5 years and that revisions are made in areas where change is needed.

On April 17th 2019, the Minister of Municipal Affairs and Housing (Steve Clark) released the Province’s new Community Housing Renewal Strategy. In Addition, he provided details about two new housing programs, The Canada-Ontario Community Housing Initiative (COCHI) and The Ontario Priorities Housing Initiative (OPHI). Allocations and program guidelines are currently being reviewed and an Initial Investment Plan will be brought forward to the Community and Human Services Committee in August 2019 for approval before submission to Ministry of Municipal Affairs and Housing for the September 15, 2019 deadline.

As a follow up to the enumeration exercise conducted in April of 2018, Hastings County has entered into an agreement with Bridge Street United Church to develop a risk profile of homelessness in Hastings County. The project proposes to identify and explore the prevalence and intersection of personal risk factors, systemic vulnerabilities and core housing need to develop a detailed description of the prevalence and population of those at risk of homelessness to inform planning and interventions to prevent homelessness.

The lack of available affordable housing in Hastings County including the Cities of Belleville and Quinte West is at a critical level. People simply cannot find affordable housing. It will take Hastings County, partner municipalities and the community as a whole working together to address the housing needs in our community. Hastings County’s 5 year review of the 10-Year Plan will include a close look at new programs and where they complement the goals and objectives of the existing Plan and new objectives identified in the review process.

Special thanks to the Community and Human Services staff who provided information to inform the 2018 annual report card for the 10-Year Housing and Homelessness Plan.

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Information Report - Hastings County Housing and Homelessness Plan - 201... Page 60 of 101 From: frederick Sent: February 9, 2019 1:06 PM To: Watson, Barbara Subject: opinion on housing allowance program

Hello Mrs.Watson my name is john MacIntyre ,about 4 or 5 months ago you called me and explained that I was eligible for the housing allowance program , and at the time I stated that as you know the housing market is very expensive as of now especially for renters as myself , and there is a long waiting list for geared to income housing , but you explained that I was eligible for the $354.00 per month, which was a great shock because as of then and now rent is consuming two thirds of my income and having a daughter who`s a senior in high school an plays sports , I have little too no money left over each month!,

The reason I`m writing this email is I feel obligated to thank you again for your help and interest in helping people like myself , If you didn`t call that day I would`nt have known to apply and things would still be way harder than they are, now I know $354 isn`t a lot of money to some people and back in the days before the accident I would of thought the same thing BUT! that amount of money just over the last 5 or so months have allotted me too have some breathing room , instead of the water being up to my nose its reseeded to my shoulders lol , It has been a long time , That at the end of the month we actually have a few dollars still in our pockets

this program has made such a difference that it has not only removed some of the financial obligation on rent each month but it has also removed a lot of stress knowing that I can have that little bit of breathing room , and I enjoy so much spending what ever extra money I may have each month on my teenage daughter , so as I stated before Please accept my humble thank you ,

please realize that you have helped my family out BIG TIME! , its not only money your organization has given me but also with the money comes time. it has probably added 10 years too my life by removing a massive amount of financial stress , now things are not perfect but thanks to you and your organization things are massively better and looking up ,

thanks again and if you have any need for me please don`t hesitate I will help in any way I can

Sincerely John Frederick MacIntyre thanks again you`ll never fully understand how much you helped me and my family ,,

Client Correspondence - re: Housing Allowance Program Page 61 of 101 Page 62 of 101 From: Robin Morrish Sent: May 9, 2019 9:12 AM To: Lough, Carrie ; Bowness, Sue Cc: Donald Thompson ; Robin Morrish Subject: Tenant meeting, Housing's direction

Hi Sue, Carrie, in fact all of you there at Housing deserve this stroke.

No one ever said your mission was easy or simple.

I would like to thank all of you at Hastings Housing for working so hard to address the many core issues that effect the day to day life of your tenants. The new Tenant Handbook, along with targeted policy memos were essential in this new era. I might not agree with the wording exactly but that is small stuff, you tackled some thorny and divisive issues. You did a good job of providing tenants the correct path for addressing “perceived infractions of co-living” in a graphically pleasing tenant brochure. Call the cops if it is criminal. Call Pierce Animal control if it is an animal complaint. For a hundred and four bucks they can take serious disputes to small claims. Let em’ know what exactly the law is when there is a grey area of understanding. Let Housing do your job rather than mediating childish squabbles.

In closing. Well Done All.

Thank you. Robin Morrish

Client Correspondence - re: 2019 Tenant Handbook Page 63 of 101 Page 64 of 101 COMMUNITY AND HUMAN SERVICES Housing Services Phone: 613.966.1311 Postal Bag 6300, 228 Church Street Fax: 613.968.4598 Belleville, ON K8N 5E2 Toll Free: 1.800.267.0575

May 8, 2019 NOTICE TO ALL RESIDENTS ______

People thrive in communities where they feel safe. In an effort to increase safety and security for you and your family, Hastings County Housing Services will be piloting a new security program in your neighborhood.

Beginning later this month, you will notice security patrols in your neighbourhood. These services are being provided by Maxama Protection Inc. This could include a marked patrol car driving through your neighbourhood and/or a uniformed security guard walking in the area.

These security guards are:

 Licensed by the Province of Ontario;  Trained (40-hour course);  Bonded;  Insured; and  Professionally uniformed.

Security patrols conducted either with a uniformed security guard driving by or walking about will take place randomly.

For more information, contact the Housing Services office at 613-966-1311, ext. 4310

CALL 911 FOR ALL EMERGENCIES

Hastings County Housing Services: Safe, Modest, Affordable Housing

Notification to Housing Residents - re: Security Patrols Page 65 of 101 Page 66 of 101 COMMUNITY AND HUMAN SERVICES HOUSING SERVICES Postal Bag 6300 Phone: 613.966.1311 228 Church Street Fax: 613.966.4598 BELLEVILLE, ONTARIO K8N 5E2 Toll Free: 1.800.267.0575

Accepting Applications

Ontario Renovates Program: Help for Accessibility

Ontario Renovates Accessibility Modification Assistance provides financial assistance to increase accessibility through home modifications and adaptions.

Eligible homeowners may receive up to a maximum $5000 grant to reduce physical barriers related to housing and reasonably related to the occupant’s disability.

Examples include, but are not limited to:

 Ramps

 Handrails

 Chair and bath lifts

 Height adjustments to countertops

 Cues for doorbells/fire alarms

Eligibility Criteria:

 Household income must be at or below $77,400

 Home must be sole and principal residence and be located in Hastings County

 Property Taxes, Mortgage and Home Owners Insurance must be in good standing

 Modifications must commence within 60 days of project approval.

Please visit www.hastingscounty.com for more details and an application or call 613-966-1311, Extension 2289

www.hastingscounty.com Ontario Renovates 2019 Flyer Page 67 of 101 Page 68 of 101 Volume 3 / Issue 4

Community and Human Services

April 2019

MONTHLY SPOTLIGHT: COMMUNITY JOB STARTS MENTAL HEALTH – SOFT SKILLS SOLUTIONS The Employment Team is proud to announce that across all offices; 105 Soft Skills Solutions is a free 26 hour training course for individuals to learn jobs were secured during the month of about the workplace skills that are in demand for SUCCESS in today’s April with an average wage of $15.52. workplace: Communitcation, Teamwork, Personal Management, Problem Belleville: 59 Solving and Profession & Skills Development. Soft Skills Solutions is a great Bancroft: 21 program for those gearing up for, or doing their best to retain employment. Madoc: 9 To register locally contact an EDCW; as an alternative you could contact Quinte West: 23 Brittany Thompson or Joan Gauthier at Community Mental Health. TOTAL: 112

EMPLOYER SPOTLIGHT: Our Job Development team, Janet and Amanda, have had a busy month Community Partners for networking with local employers and attending career fairs. Currently they Success are working with County Courier, Fairfield Inn and GH Manufacturing. th On April 25 the Partners for Change County Courier currently has three different positions available, two Employment Program began. This 12- warehouse workers and one Courier Driver. Fairfield Inn is seeking week program provides a safe and candidates for their front desk and housekeeping positions while GH supportive environment to assist Manufacturing is hiring line operators. If you have any clients that may be individuals in learning new skills and preparing for employment. 10 OW interested or you think would be a good fit for these positions, please contact participants were accepted into this Janet Howson in Trenton or Amanda O’Brien in Belleville for more program. information.

JOB DEVELOPMENT CLIENT AND EMPLOYER FEEDBACK

Elevate Plus Program Employer: “Amanda and Janet have been absolutely fantastic to deal with We are pleased to announce that 17 from the beginning right through the entire process. I was sent lots of participants were accepted into the candidates to choose from and from that group have found two fantastic nd Elevate Plus Program on April 22 , employees, the caliber I had not seen while trying to hire people on my 2019. The participants will graduate own. I would strongly suggest anyone looking to hire new employees to th on May 30 . reach out and will absolutely be using them again for any future staffing requirements I have.”

Client: “I’ve had a really awesome experience with this entire program as a whole. I was in a really rough spot, not matter how hard I was applying all over Belleville I couldn’t find a good fit. But when I met you and we sat down and talked about what kind of a job I’m looking for, what hours are best for me etc I got a phone call within two days from the manager at smokes poutinerie. He was extremely impressed by the recommendation you put in for me. Before I knew it I was in an interview, you guys were able to give me all the tools I needed to set me up for success Employment Newsletter - April 2019 Page 69 of 101

like making sure I had proper work shoes and all the courses and certificates I needed to work in the food service industry. It’s now been over a month since I started here and I love it. I couldn’t ask for a better place to work, it’s a perfect fit. I worked really hard and the owner of the store (Tyler Hawley) noticed my hard work, within a few weeks of me starting here I went from part time making minimum wage, to getting a promotion (I am now the brand ambassador) which came with more hours and a pay raise! Not to mention I get to do awesome fun things like running the social media, to planning events, fundraisers and contests. I couldn’t have done it without the help from you and the employment program.”

REFERRALS TIPS FOR DEVELOPING REFERENCES FOR YOUR NEW

In order to help as many clients as OPPORTUNITY possible reach self-sufficiency, your If you have submitted a resume and job application, received and

Employment Team is prepared to completed the interview and now the employer is requesting references. Do do whatever we can to help your not panic, here are a few tips on how to get references for your new clients become employment ready employer. and find suitable employment.

If you are unsure of whether or not  Do not include references with your resume – only submit your

a client is suitable to meet with an references when asked by the employer

employment worker, refer them to  When you leave an employment or volunteer position, ask for a us and we will complete the reference letter. This reference letter should include any specific necessary assessment for you! tasks you have completed while in the position. Keep these letters in

a safe spot for future reference checks All Employment Team client referrals should be directed to the  You should submit three references on your reference sheet

appropriate JIC. Please call or  References can be work related and/or personal email:  Past employment references can include a supervisor, or colleague

Quinte West: Patrick Chapelle  Personal references can include a family friend, teacher, coach, or 613-392-1387 x 2216 [email protected] mentor  Ensure you contact your references and ask for their permission to

Belleville: Kim Plume submit their information to a new employer 613-966-1311 x 2508 [email protected]  Ask your references if they support your job searching by providing

a positive reference when an employer contacts them Madoc: Angelina Ancheta 613-473-5258 x 3444 [email protected]

Bancroft: Julie Grant EMPLOYMENT TEAM VISION STATEMENT 613-332-3410 x 6329 [email protected] We, as an Employment Team, will strive to empower and enable participants to reduce or remove barriers, achieve their employment Deseronto: Marissa Burley goals, and reach self-sufficiency through coaching, leadership, 613-966-1311 x 2389 meaningful engagement and advocacy. [email protected]

COMMUNITY AND HUMAN SERVICES EMPLOYMENT EXTRA NEWSLETTER April 2019

Employment Newsletter - April 2019 Page 70 of 101

EMPLOYMENT CONNECTION – April 2019

Summary

The Employment Connection has filled 105 jobs with participants in the month of April 2019. The average wage was $15.52 per hour.

Highlights - Breakdown of jobs by sector in April

Employment Sector Average Wage 51% General Labour $15.88 9% Manufacturing $14.76 12% Retail $14.69 10% Service Industry $14.18 11% Professional $16.32 4% Construction/Trades $16.13 3% Call Centre $15.33

For further information, please contact Erin Rivers, Director at (613) 966-1311 ext. 2333

Employment Statistics - April 2019 Page 71 of 101 Page 72 of 101 Date: June 13th, 2019 Report to: Community and Human Services Committee Report from: Erin Rivers, Director, Community and Human Services Subject: Information Report – 2019 Ontario Works Caseload 1st Quarter Summary ______Recommendation:

THAT the Community and Human Services Committee receive the information report that provides a summary of the Ontario Works Caseload for the first quarter of 2019.

Financial Impact:

There are no financial implications as a result of this report.

Background:

In an effort to assist municipalities in responding to current labour market vacancies within their individual communities, and to further promote and support Hastings County employment program, the Community and Human Services Committee requested that Community and Human Services staff compile current and relevant data regarding the Ontario Works Caseload.

Ontario Works Caseload Summary

As of March 31, 2019, the Ontario Works Caseload in Hastings was 2,500 representing approximately 4,372 people. The percentage of the population receiving financial assistance in Hastings County is 3.24 %.

Typically the Ontario Works caseload fluctuates with the local unemployment rate based upon seasonal employment opportunities. Slight increases to the caseload are usually experienced in the first quarter as employment opportunities typically decline, but there was a .2% decline in caseload totals from the previous quarter (Oct-Dec 2018). Overall, the OW caseload is 10.6% or 297 cases lower than last March.

As of March 2019, 16.07% of our caseload is reporting earnings from employment (which is 3.4% higher than the provincial average) and thirty five (35) cases fully exited the program in March due to employment.

Information Report - 2019 Ontario Works Caseload - First Quarter Summary Page 73 of 101 Ontario Works Caseload Report - 1st Quarter 2019

Hastings County - Consolidated Municipal Service Manager

Ontario Works Caseload *Breakdown By Case Type 1 2019 Sole Temporary Emergency Mar 2019 1st Quarter Singles Couples Mar 2019 Average2 Support Care Cases Municipality Hastings County 2,500 2,503 2,501 1,355 114 754 189 88

Belleville 1,144 - 1,145 620 52 345 88 40 Quinte West 611 - 611 331 28 184 46 22 County 745 - 744 404 34 225 55 26

1 Source Hastings County Monthly Caseload report to committee 2 Based upon average monthly caseload in 2019

Hastings County Ontario Works Caseload Compared to Statscan Unemployment Rate (Kingston - Pembroke Region) January 2017 to March 2019 13 3600

11 3400

3200 9 d a % o

l 3000 e

e 7 t s a a R

C t 2800 n s k 5 e r m o y W

2600 o

l o p i

r 3 m a t 2400 e n n O U 1 2200

2000 -1

OW Caseload Unemployment Rate

Information Report - 2019 Ontario Works Caseload - First Quarter Summary Page 74 of 101 Ontario Works Caseload Breakdown

Hastings County - Consolidated Municipal Service Manager

Percentage of Total Caseload 2019 2019 Mar 2019 Mar 2019 (Jan-Mar) (Jan-Mar) All Cases3 2,503 2,500 100% 100% Total Beneficiaries3 4,498 4,372 100% 100% Age of Youngest Child Number of Cases with Children 951 936 100% 100% 5 years old and younger 600 594 63% 63% 6-12 years old 251 242 26% 26% 13-17 years old 84 83 9% 9% 18 years old and over 16 17 2% 2% Months On Assistance 0-4 months 686 664 28% 28% 5-12 months 636 657 25% 27% 13-18 months 268 270 11% 11% 19+ months 913 909 36% 34% More than 12 months 1,181 1,179 47% 45%

More than 24 months 737 738 29% 30% Average Time On Assistance (months) 24 23 Type of Accommodation Boarders 32 37 1% 1% Owners 92 96 4% 4% Renters 2,286 2,273 91% 91% Other 93 94 4% 4% Age of Head of Family Under 18 years old 53 53 2% 2% 18-21 years old 300 305 12% 12% 22-24 years old 285 284 12% 11% 25-34 years old 819 808 33% 33% 35-44 years old 521 529 20% 21% 45-54 years old 297 289 12% 12% 55-64 years old 222 222 9% 9% Over 64 years old 6 10 0% 0% Earners 419 402 16.74% 16.07% Average Monthly Earnings Amount $811 $838 ODSP Participating in Ontario Works 176 181 Education All Adults 2,623 2,620 100% 100% Grade 1-8 80 79 3% 3% Grade 9-11 1,060 1,060 40% 40% Grade 12-13 1,040 1,042 40% 40% Post Secondary 443 439 17% 17%

3 Hastings County Monthly Caseload Report to committee, and 'MCSS Ontario Works Caseload At A Glance' Some numbers may not add due to rounding

Information Report - 2019 Ontario Works Caseload - First Quarter Summary Page 75 of 101 Percentage of Caseload With Employment Earnings Ranked By Consolidated Municipal Service Manager Rank Delivery Agent March 2019

1 Algoma DSSAB 20.40% 2 Kingston 18.97% 3 Leeds and Grenville 18.42% 4 Peterborough 18.21% 5 Parry Sound DSSAB 17.41% 6 Grey 17.36% 7 Huron 17.14% 8 Prescott-Russell 17.01% 9 Oxford 17.00% 10 Bruce 16.86% 11 Stratford 16.46% 12 Chatham-Kent 16.41% 13 Cornwall 16.22% 14 Hastings County 16.07% 15 Muskoka 16.03% 16 Renfrew 15.49% 17 Niagara 15.35% 18 Lanark 15.19% 19 St Thomas 15.12% 20 Lambton 14.48% 21 Sault Ste Marie DSSAB 14.25% 22 Lennox and Addington 14.13% 23 Wellington 14.07% 24 Northumberland 14.02% 25 Kenora DSSAB 13.88% 26 Hamilton 13.72% 27 London 13.69% 28 Waterloo 13.45% 29 Brant 13.33% 30 Nippissing DSSAB 13.28% 31 Halton 13.23% 32 Dufferin 13.03% 33 12.79% 34 Simcoe 12.23% 35 Durham 12.21% 36 Norfolk 12.15% 37 Manitoulin - Sudbury DSSAB 12.07% 38 Windsor 11.96% 39 Toronto 11.28% 40 York 11.14% 41 Thunder Bay DSSAB 10.74% 42 10.72% 43 Rainy River DSSAB 10.57% 44 Peel 10.26% 45 9.59% 46 Timmiskaming DSSAB 8.75% 47 Cochrane DSSAB 7.94% Provincial Average 12.63% Source: MCSS Social Assistance Operations Performance Report - Ontario Works March 2019

Information Report - 2019 Ontario Works Caseload - First Quarter Summary Page 76 of 101 Date: June 13th, 2019 Report to: Community and Human Services Committee Report from: Erin Rivers, Director of Community and Human Services Subject: Information Report – Ministry of Children, Community and Social Services: Social Assistance Reform Update ______Recommendation:

THAT the Community and Human Services Committee receive the information report that provides a briefing on the recent program benefit changes as part of the Social Assistance Reform effort by the Ministry of Children, Community and Social Services.

Financial Impact:

There are no financial implications as a result of this report.

Background:

In the fall of 2018, and continuing into spring of 2019, the Provincial government has made a number of announcements focusing on the modernization of social assistance; and how reforms are being planned. As previously shared with Committee, there has been a repeated focus on a broad generalized framework with reforms being planned through: a simplification of benefit eligibility; enhancing supports for individuals to attain employment; the integration of employment assistance programs into Employment Ontario; reducing the administration burden of staff to enable them to focus on working with individuals in achieving employment; and utilizing technology to afford greater access and ease of services for individuals in need.

Additional details that are more specific have been recently announced by the Ministry in regards to the following initiatives:

1. Strengthening social assistance program accountability by preventing the occurrence of overpayments and enhancing the collection of outstanding overpayments.

 Effective May 1, 2019, the standard overpayment rate will increase from 5% to 10% when the cause of the overpayment is deemed to have been within the individual’s control to prevent.

2. Improving equity between those who receive social assistance and other low income families with children not on assistance by planning changes to the Transitional Child Benefit. Ministry of Children, Community and Social Services: Social Assistance R... Page 77 of 101  TCB recipients include individuals with dependent children under the age of 18 who are not receiving, or receiving less than the maximum amount of, the Ontario Child Benefit (OCB) and the Canada Child Benefit (CCB).  Effective November 1, 2019, the government is proposing to discontinue TCB payments for all current and new applicants under Ontario Works and the Ontario Disability Support Program.

3. Encouraging recipients to increase labour force participation and achieve greater financial independence.

 Effective November 1, 2019 the government will introduce a new earnings exemption structure for Ontario Works including:

 Recipients will be able to earn up to $300 per month before social assistance benefits are reduced, 25% of subsequent earnings will be fully exempt.  The ‘waiting period’ for earnings exemptions and access to the Full-Time Employment Benefit (FTEB) would be reduced from 3 months to 1 month.

Staff will continue to bring forward timely communication reports to Committee as Provincial reforms and program changes are implemented.

Ministry of Children, Community and Social Services: Social Assistance R... Page 78 of 101 Date: June 13th , 2019 Report to: Community and Human Services Committee Report from: Erin Rivers, Director of Community and Human Services Subject: Information Report – Housing Programs and Funding Allocations 2019- 2022 ______Recommendation:

THAT the Community and Human Services Committee recommend that the information report that provides a briefing on the new provincial housing programs and funding allocations as part of the Community Housing and Renewal Strategy be noted and received by Hastings County Council.

Financial Impact:

Does recommendation have a budgetary impact: Yes If yes, what is the anticipated impact? See Appendix –Funding Allocations If yes, has it been budgeted for this year? No If no, provide an explanation as to how these costs would be accommodated in the current year’s budget: 100% provincially funded under the Community Housing Renewal Strategy through the Ministry of Municipal Affairs and Housing. Has Treasury provided analysis? Yes

Background:

On April 17, 2019, the Honourable Steve Clark, Minister of Municipal Affairs and Housing released the Province’s new Community Housing Renewal Strategy which included new provincial investments for housing and homelessness programs. Highlights of the overall strategy were shared with Committee in May 2019 and the following details provides an overview of the government’s new program initiatives and ongoing program commitments for 2019.

New Programs

The Canada-Ontario Community Housing Initiative (COCHI)

Federal funding for social housing has declined over time while municipal contributions have increased. To support community non-profit housing providers in becoming more sustainable this funding initiative which will replace the federal Social Housing Agreement funding that expires each year, beginning 2019-20. In consultation with housing providers, Service

Information Report - Housing Programs and Funding Allocations 2019-2022 Page 79 of 101 Managers will be given significant flexibility to determine local priorities (repair, regenerate or expand) as projects within the community continue to reach the end of operating agreements and/or mortgage maturity.

Ontario Priorities Housing Initiative (OPHI)

This funding initiative will also launch in 2019-20 and will provide Service Managers the flexibility to address local priorities in the areas of housing supply and affordability, including new rental construction, community housing repair, rental assistance, tenant supports and affordable home ownership. OPHI is modelled after the success of the previous housing initiative the Investment in Affordable Housing Program Extension (IAH-E).

Federal and provincial funding under IAH-E ended in 2018-2019 and Hastings will receive its previously communicated planning allocation for 2019-20 in the amount of $774, 500. Hastings formerly approved Investment Plan for the final year of IAH-E funding, included investment in the following program components: Homeownership, Ontario Renovates, and Rent Supplement. In addition, Hastings will also receive the previously announced funding allocation under the Home for Good Program- Operating for the period 2019-22.

Appendix- Funding Allocations

County of Hastings

Program 2019-20 Confirmed 2020-21 Planning 2021-22 Planning Allocation Allocation Allocation Canada-Ontario $248,740 $31,196 $144,648 Community Housing Initiative (COCHI) Ontario Priorities $1,227,500 $635,900 $990,00 Housing Initiative (OPHI) Investment in $774,500 N/A N/A Affordable Housing Program Extension (IAH-E) Home for Good - $648,874 $648,874 $648,874 Operating

On May 2, 2019, departmental staff received additional details regarding these initiatives including program guidelines for new programs and a draft transfer agreement. Similar to previous provincial housing initiatives, Service Managers will be required to develop an Investment Plan which will outline how the annual funding allocations will be utilized for the new programs over the three year funding period of 2019-2020 to 2021-2022.

Hastings’ plan to deliver COCHI and OPHI will be brought forth to Committee for review in August 2019. The final approved Investment Plan and Transfer Payment Agreements are due to the Ministry on or before September 15th, 2019.

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Report to : Community and Human Services Committee

Report from: Erin Rivers, Director, Community and Human Services

Subject: Information Report- 2019 Child Care and Early Years Funding Allocations

Recommendation:

THAT the Community and Human Services Committee recommend that the information that provides a briefing on the 2019 Child Care and Early Years funding allocations from the Ministry of Education be noted and received by Hastings County Council.

Financial Impact:

Does recommendation have a budgetary impact: Yes If yes, what is the anticipated impact? $447,391 in 2019 If yes, has it been budgeted for this year? No If no, provide an explanation as to how these costs would be accommodated in the current year’s budget: Has Treasury provided analysis? Yes Background: Following the release of the provincial budget on April 11, 2019, departmental staff have received a variety of communications from the Province concerning changes to Children Services programming (Child Care and EarlyON) delivered by Consolidated Municipal Service Managers (CMSMs). On May 27, 2019, the Premier made the decision to maintain the in-year cost sharing adjustments for child care services as municipal budgets had already been set for the 2019-20 fiscal year. The full details of how this announcement impacts the 2019 funding has not been received.

Information Report - 2019 Child Care and Early Years Funding Allocations Page 83 of 101 The following is a brief overview of the changes that have impacted 2019 provincial funding allocations:

 Core funding allocations for programs (fee subsidy, general operating grants and special needs resourcing) decreased by $410,625 in 2019 due to the Ministry of Education updating 2016 census data from the Ministry of Finance.  EarlyON and Indigenous led programming will continue to be funded 100% provincially for 2019.

Effective January 1, 2020 the below changes will impact 2020 funding allocations:

 CMSMs will be required to cost share the operating portion of Expansion Plan Funding at the rate of 80/20 (Provincial/Municipal) and all program administration will be cost shared at 50/50.  This was previously 100% provincially funded.  Thresholds for administration funding will be reduced from 10% to 5%.  Service targets will no longer be negotiated with the Ministry but will instead be assigned by the Ministry. In order to secure ongoing yearly funding, minimum service targets must be maintained.

Below is a copy of Hastings’ 2019 funding allocations that were released by the Ministry on April 18th, 2019:

MEDU Child Care funding allocation - comparison. Wage Total Child Care Wage Base Allocation Expansion LHCC ELCC Fee Stabilization Enhancement Total Funding Allocation Support ** Enhancement (Admin)

2018 8,750,076 1,848,818 144,900 850,081 11,593,875 325,914 1,250,145 61,269 13,231,203 2019 8,339,451 1,727,655 289,800 850,081 11,206,987 81,460 1,457,072 38,293 12,783,812

difference (410,625) (121,163) 144,900 - (386,888) (244,454) 206,927 (22,976) (447,391) increase in ** prorated Fee Subsidy homes for 3 months and GOG, based on in 2019 vs Special 2018 data vs 12 months in Needs 2017 data 2018

Departmental staff are awaiting further details through the release of Ministry guidelines and the final service agreement package that will address the Premier’s most recent announcement to better understand and determine the full municipal impact on the County’s approved 2019 Children Services’ budget and future programming into 2020. Staff are confident that we have the program flexibility to absorb the funding shortfall in 2019 and maintain the County’s approved 2019 Children Services’ budget. A further report will be brought back to Committee in August 2019.

Lastly, due to the delayed release of Ministry guidelines and the updated Early Development Index (EDI) which is a provincial data collection system that provides details related to the health and

Information Report - 2019 Child Care and Early Years Funding Allocations Page 84 of 101 well-being of children residing in Hastings, staff has requested an extension of the Child Care and Early Years’ Service system plan through the Ministry of Education. The above outstanding information is required to support staff in developing a thought out plan to support children and families in the early years throughout Hastings County.

Information Report - 2019 Child Care and Early Years Funding Allocations Page 85 of 101 Page 86 of 101 Date: June 13th, 2019 Report to: Community and Human Services Committee Report from: Erin Rivers, Director, Community and Human Services Subject: Ontario Works 2019/2020 Service Contract ______Recommendation:

THAT the Community and Human Services Committee approve staff to submit the 2019/2020 Ontario Works Service Plan and Budget for review to the Ministry of Children, Community and Social Services by June 28th, 2019;

AND FURTHER THAT, Community and Human Services Committee recommend to Hastings County Council approval of the 2019/2020 Ontario Works Service Contract as negotiated with the Ministry of Children, Community and Social Services by July 31st, 2019;

AND FURTHER THAT, the Warden and Clerk be authorized to approve and sign any subsequent amendments to the aforementioned contract with the Ministry of Children, Community and Social Services as deemed necessary throughout the year.

Financial Impact:

Does recommendation have a budgetary impact: Yes, approximate $100,300 funding shortfall in 2019

If yes, has it been budgeted for this year? No Has Treasury provided analysis? Yes Background: Each year, CMSMs are required to enter into a Service Contract with the Ministry of Children, Community and Social Services (MCCSS), for the purposes of delivering the Ontario Works program. Hastings County, acting as the Service Manager in collaboration with the Ministry, completes and submits the Ontario Works Service Contract annually and forwards any subsequent amendments to the Service Contract, as required throughout the year.

Ontario Works 2019/2020 Service Contract Page 87 of 101 As a component of the annual Service Contract between Consolidated Municipal Service Managers (CMSMs) and the Ministry of Children, Community and Social Services (MCCSS) an Ontario Works (OW) Service Plan must be negotiated and submitted every two years.

The Service Plan outlines the depth of our programs and services while identifying socioeconomic trends and the potential opportunities and constraints that may influence our measured outcome results. The plan must adhere to the tenets of the ‘Ontario Works Act’ and provide a framework for achieving set service targets that have been negotiated with the Ministry.

Following the release of the Provincial budget on April 11, 2019, the Ministry updated the Ontario Works service delivery priorities to strengthen program accountability, oversight and integrity.

These enhanced priorities which have impacted 2019/2020 provincial funding allocations and subsequent CMSMs service planning and budget submissions have been grouped within the following four pillars:

1. Improving Employment Outcomes

 Ontario Works negotiated target outcomes must be 3% higher than the 2019 baseline.  CMSMs will develop strategies to increase the number of ODSP non-disabled adults actively participating in OW employment assistance activities. Ontario Works target outcomes will not be amended from the initial contract and if targets are not met, it may result in financial recoveries.

2. Enhancing Accountability for Achieving Outcomes

 The Ministry will strengthen their oversight on delivery partners results related to the Eligibility Verification Process.

3. Amending Service Contracts (in-year) related to Employment Outcomes

 Ontario Works target outcomes will not be amended from the initial service contract and if targets are not met, it may result in financial recoveries. The maximum recovery would be 15% of the uploaded funding. For Hastings, this would be approximately $338,535.

4. Strengthening Fiscal Accountability

 Budget submissions for 2019 funding cannot exceed 2018 actuals.  For Hastings, budgeted expenses will have to decrease by approximately $236,446 in order to maintain the 2019 budgeted net cost.

Ontario Works 2019/2020 Service Contract Page 88 of 101 Due to the delayed release of the 2019 Ontario Works budget package materials and planning allocations, the revised deadline for the Ontario Works Service Plan and Budget submission is June 28th, 2019.

In order to minimize the impact of the reduction in provincial funding in 2019, departmental staff are currently working on a number of cost saving actions which will be considered by the Senior Leadership Team and initiated prior to the OW Service Contract being fully executed on or before July 31st, 2019.

It is staff’s intent to mitigate the impact of the loss of funding and utilize reserve funds should we not be able to achieve the full extent of the required savings within the 2019 budget year due to the timing of the budget announcement. A full report, on the measures applied to maintain the County’s approved 2019 OW Budget (net cost) will be brought back to Committee in August 2019.

New this year, a minimum of 15% cash flow reduction from the Province will be applied to ongoing monthly payments starting August 1st, until the OW Service Contract is fully executed (i.e., signed and returned to the Ministry).

Ontario Works 2019/2020 Service Contract Page 89 of 101 Page 90 of 101

Ministry of Children, Ministère des Services Community and Social Services à l’enfance et des Services sociaux et communautaires Director’s Office Bureau du directeur Social Assistance Direction de la prestation des Service Delivery Branch services en matière d’aide sociale

April 16, 2019

MEMORANDUM TO: Ontario Works Administrators • Municipalities and DSSABs

FROM: Patti Redmond Director, Social Assistance Service Delivery Branch

SUBJECT: 2019 Ontario Works Service Delivery Priorities ______

Thank you for supporting client needs and your on-going commitment to exploring new and innovative ways to achieve employment outcomes for clients.

I am writing to provide information regarding the 2019 Ontario Works (OW) service delivery priorities. This year, the ministry will be updating the OW service delivery priorities, along with existing guidelines and business practices to strengthen program accountability, oversight and integrity.

As you know, last November the Government set out its vision for social assistance reform, with a key focus on improving employment outcomes and accountability. In December the Auditor General, through the release of her Value for Money audit of the Ontario Works program, further highlighted opportunities for improvement in these areas. Through the course of this year, the Ministry will be working closely with our municipal and DSSAB partners on the design of various aspects of the reform program. We recognize that there is much to do and the important role that both the Ministry and our partners must play in achieving success. As this work progresses, we also believe that there are significant opportunities for continuous improvement that will position us well for the future while delivering improved outcomes now.

The ministry has identified service delivery priorities grouped within the following four pillars:

1. Improving Employment Outcomes 2. Enhancing Accountability for Achieving Outcomes 3. Amending Service Contracts (in-year) related to Employment Targets 4. Strengthening Fiscal Accountability

1

Ontario Works 2019/2020 Service Contract Page 91 of 101

Pillar #1 - Improving Employment Outcomes

The ministry will be establishing more ambitious employment outcomes targets with delivery partners to encourage continuous improvement within the program. • 2018 actuals for the employment outcomes measured will be the forecasted baseline for 2019. • Negotiated 2019 targets must be at minimum 3% higher than the 2019 baseline. o In exceptional circumstances, the ministry may consider demonstrated evidence with respect to shifts in local demographics (e.g. changes in population size), labour market (e.g. changes to the unemployment rate and/or local industry) and if the 2018 actuals/2019 forecasted baseline is significantly above the provincial median (Pillar # 2) when negotiating targets. • The evidence-based rationale supporting employment outcomes targets will be documented in your 2019 OW service plan. • In addition, delivery partners will develop strategies to increase the number of ODSP non-disabled adults actively participating in OW Employment Assistance (EA). o Descriptions of these strategies will be documented in your service plan, and participation in OW EA data will be montiored using the OW Datasheets.

Pillar #2 – Enhancing Accountability for Achieving Outcomes

The ministry will be enhancing performance management measures with delivery partners to support greater accountability for achieving outcomes. • In addition to setting employment outcomes above the prior year’s actuals (namely, Pillar # 1), further attention will be initiated by Program Supervisors with delivery partners who are below the provincial median or below similar communities with respect to labour market conditions. Similar communities may be defined as but is not limited to similar OW caseload size and similar population size. • Eligibility Verification Process (EVP) is the ministry’s key oversight activity which uses a risk-based case audit process to ensure client eligibility for social assistance is determined based on accurate financial and personal information. o The Ministry will specifically report on delivery partners results related to: - 100% assignment of audit plans within 15 business days - 90% completion rate of audit plans prior to the following audit plan creation date and - Perform Quality Assurance reviews of random samples of completed audits. The focus will be on EVP mandatory steps. EVP data will be monitored using the EVP OW Performance Analysis Reports that are posted to the SA Extranet.

2

Ontario Works 2019/2020 Service Contract Page 92 of 101

Pillar #3 - Amending service contracts (in-year) related to Employment Targets

• Historically, there has been flexibility to renegotiate forecasted baselines and improvement targets in-year to reflect major changes in environment. • Moving forward, negotiated targets will not be amended from the inital contract which may result in financial recoveries. The maximum recovery, based on performance is 15% of the total upload funding.

Pillar # 4 – Strengthening Fiscal Accountability

The ministry will be introducing new financial controls and collecting program delivery information to better understand delivery costs and to ensure the provision of funding reflects program spending. • Budget submissions for 2019 funding should not exceed the previous year’s actuals unless there is a clear evidence- based rationale negotiated with the Program Supervisor and documented in your 2019 OW service plan. • A detailed list of all OW (central and direct) full-time equivalent (FTE) positions (names of positions and total count) will be completed as part of the 2019 Ontario Works Budget Package. • Service contracts must be fully executed (i.e., signed and returned to the ministry) on or before July 31, 2019. o A minimum of a 15% cash flow reduction from ongoing monthly payments will be applied starting with the August 1st payment, until the contract is fully executed. • In addition, delivery partners will provide a list of all OW benefits that are managed outside of the Social Assistance Management System (SAMS) and identify supporting documentation that will be provided with their subsidy claims to support expenditures in their 2019 OW Service Plan.

If you have questions on this material, please contact your Social Assistance Program Supervisor for further information.

Orginial signed by

Patti Redmond

cc. Anna Cain, Director of Social Assistance Program Policy Branch

3

Ontario Works 2019/2020 Service Contract Page 93 of 101 Page 94 of 101 Date: June 13th, 2019 Report to: Community and Human Services Committee Report from: Erin Rivers, Director of Community and Human Services Subject: 2019/2020 Community and Homelessness Prevention Initiative Funding Allocation ______Recommendation:

THAT the Community and Human Services Committee receive the information report that provides a briefing on the Investment Plan for the Community and Homelessness Prevention Initiative (CHPI) funding allocation in the amount of $ 2,184,196 from the Ministry of Municipal Affairs and Housing to support local homelessness programs and initiatives in Hastings for 2019-2020; AND FURTHER THAT, the Warden and Clerk be authorized to sign all required service and transfer payment agreements with the Ministry of Municipal Affairs and Housing under the Community Homelessness and Prevention Initiative; AND FURTHER THAT the Community and Human Services Committee direct staff to issue a Request for Proposal under the Community Homelessness Prevention Initiative (CHPI) to determine the department’s investment in agency supports and services; AND FURTHER THAT the Warden and Clerk be authorized to enter into an agreement with Bridge Street United Church in the amount of $22,271 in 2019 and $42,451 in 2020 to complete Homelessness Enumeration in Hastings County in 2019-2020. Financial Impact:

Does recommendation have a budgetary impact: Yes If yes, what is the anticipated impact? See Appendix –Funding Allocation If yes, has it been budgeted for this year? No

2019/2020 Community and Homelessness Prevention Initiative Funding Alloc... Page 95 of 101 If no, provide an explanation as to how these costs would be accommodated in the current year’s budget: 100% provincially funded under the Community Homelessness Prevention Initiative through the Ministry of Municipal Affairs and Housing. Has Treasury provided analysis? Yes

Background:

On April 17, 2019, the Honourable Steve Clark, Minister of Municipal Affairs and Housing released the Province’s new Community Housing Renewal Strategy which included new provincial investments for housing and homelessness programs. Highlights of the overall strategy were shared with Committee in May 2019 and the following details provide an overview of Hastings plan to invest CHPI in 2019-2020.

Appendix- Funding Allocation

County of Hastings

Program 2019-20 Confirmed 2020-21 Planning 2021-22 Planning Allocation Allocation Allocation Community and $ 2,184,196 $ 2,272,835 $ 2,272,835 Homelessness Prevention Initiative

Hastings’ Investment Plan:

Community Homelessness Prevention Initiative (CHPI) investment can be distributed/apportioned within the following four service categories; Homelessness Prevention (HP), Housing with Related Supports (HRS), Emergency Shelter Solutions (ESS) and Supports and Services (S&S).

The following diagram depicts the funding allocations for 2019-2020.

2019/2020 Community and Homelessness Prevention Initiative Funding Alloc... Page 96 of 101 The following breakdown provides examples of each of the service categories.

Emergency Shelter Solution

Supports and services in this category are meant to support households that are in a homeless state and require overnight or transitional housing. This can include overnight hotel stays and/or transportation to shelters. Examples include:

 Funding to support our After-Hours services through CHMA  Funding for Quinte West transitional units  3 Oaks transitional units rent supplement program  Funding that support per-diem overnight shelter stays.

Housing with Related Supports

These supports and services address costs directly associated with households’ ability to maintain their housing. Examples include:

 Emergency Minor Home Repair program  Hastings Energy Assistance Top-up (HEAT) allowance (Jan.-Mar. $250/month for utility costs)  Hoarding and infestation remediation  Deposits program – rental and utility account set-up deposits

Homelessness Prevention

These financial benefits are meant to address arrears that put households at risk of losing their housing. We have one overarching program that we manage in-house to address these needs.

 Housing and Homelessness Fund (HHF) – Rental and utility arrears

Supports and Services

This category addresses indirect supports or services that contribute to minimizing factors that contribute to the risk of homelessness and can often be described as poverty reduction strategies. A majority of this funding supports outreach agencies who have the expertise and geographic proximity to gaps in urban and rural services. These include:

a. Food security measures i. General food security issuances ii. Community Development Council (CDC) funding iii. Belleville Community Trust iv. Quinte West Community Trust v. Centre Hastings Community Trust (People Helping People) vi. North Hastings Community Trust vii. Salvation Army viii. Legion Branch 110 Breakfast Program ix. Various fruit to go programs b. Rural transportation i. Bancroft Community Transit ii. Centre Hastings Transit

2019/2020 Community and Homelessness Prevention Initiative Funding Alloc... Page 97 of 101 c. Housing stability i. Hastings Housing Resource Centre ii. CALC- eviction prevention iii. CHAMP – counselling

Currently $528,000 of the total CHPI allocation is invested in supporting external agencies that ensures effective outreach of our core homeless and poverty reduction initiatives. This portion of the allocation supports agencies that provide our after-hours services, food security, rural transportation and housing stability services. In an effort to ensure that the collective supports and services are modernized and effectively addressing our communities’ evolving needs a Request for Proposal process is recommended to take place over the fall of 2019 to determine which agencies and programs CHPI funds will support in 2020 and beyond.

As part of the Province’s efforts to end chronic homelessness by 2025 and the long-term goal to end homelessness, the Ministry of Municipal Affairs and Housing requires Service Managers to conduct local enumeration of people experiencing homelessness every two years.

Staff have determined that planning and preparation for enumeration will commence in October 2019 and launch in the spring of 2020. The identified areas of Belleville, Quinte West, Madoc and Bancroft will be enumerated. These four areas have been identified for reasons such as population, access to services and data based on the after-hours homeless program provided through Canada Mental Health Association (CMHA).

Funds have been pre-budgeted in the 2019-2020 Community Homelessness Prevention Initiative (CHPI) Investment Plan. Staff recommend that Bridge Street United Church complete the Enumeration process on behalf of Hastings County, as they have already completed our previous enumeration in 2018 and consistency of methodology is essential in maintaining accuracy in the benchmarks that enumeration measures.

2019/2020 Community and Homelessness Prevention Initiative Funding Alloc... Page 98 of 101 Date: May 6, 2019

Report to : Community & Human Services Committee

Report from: Jim Duffin, Director of Facilities

Subject: Contractor and Trades Hourly Rates

Recommendation:

THAT the Community & Human Services Committee authorize staff to discontinue the past practice of setting hourly rates for contractors and trades and permit contractor and trade persons who perform work for County of Hastings Social Housing to establish their own hourly rates.

Financial Impact:

Does recommendation have a budgetary impact: Yes If yes, what is the anticipated impact? We estimate a 2.5% increase for contracted services If yes, has it been budgeted for this year? Yes If no, provide an explanation as to how these costs would be accommodated in the current year’s budget: Has Treasury provided analysis? Yes

Background:

In the past, the Community & Human Services Committee has established hourly rates that it would pay for various contractor and trade persons performing work on Social Housing properties. These rates have not necessarily reflected the hourly rates charged by local contractors and over the years it has become increasingly difficult to get contractors to respond to requests for service in a timely fashion. If they have other work for which they are being paid their normal hourly rates they complete it first before responding to the County.

Under the proposed system, contractor and trades people will advise the County of their hourly rates for service and County staff will then select the contractor with the lowest rate that can perform the work in the required time. This is the same system as used by other Social Housing providers in .

This system is expected to increase the availability of contractor willing to perform work on Social Housing properties. A summary of our current rates as well as the contractor bid rates is attached.

Contractor and Tradespeople Hourly Rates for Social Housing Page 99 of 101 Carpentry:

Current County Rate $46.15

Proposed Rates Quinte Area $45 – 52 (5 contractors) $70 (1 contractor) $142.50 (1 contractor) Bancroft Area Contractors $65 (2 contractors)

General Maintenance: Current County Rate $46.15

Proposed Rates Quinte Area $43.25-47 (4 contractors) $90-$115 (3 contractors) Bancroft Area Contractors $65 (1 contractor) Madawaska $65.00

Electrical: Current County Rate $60.95

Proposed Rates Quinte Area Contractors $48-65 (2 contractors) $85.00-105 (2 contractors) $142.50 (1 contractor) Bancroft Area Contractors $65-80 (3 contractors)

HVAC: Current County Rate $60.95

Proposed Rates Quinte Area Contractors $65.95

Plumbing: Current County Rate $60.95

Proposed Rates Quinte Area Contractors $78-76.95 (3 contractors) 90 (1 contractor) 142.50 (1 contractor) Bancroft Area Contractors $70-90 (2 contractors) $117.00 plus $75 call in

Additional contractors would be added to the County’s list of available contractors at any time provided they meet WSIB and Insurance requirements.

Contractor and Tradespeople Hourly Rates for Social Housing Page 100 of 101 Date: June 13th, 2019

Report to: Community and Human Services Committee

Report from: Erin Rivers, Director, Community and Human Services

Subject: New Horizons for Seniors Application

Recommendation:

THAT the Community and Human Services Committee recommend to Hastings County Council approval to respond to a call for applications issued by Employment and Social Development Canada to submit an application to the Federal government’s New Horizons for Seniors Program to pilot a “home share” program in Hastings County, including the Cities of Belleville and Quinte West.

Financial Impact:

Does recommendation have a budgetary impact?  Yes If yes, what is the anticipated impact? $25,000 (maximum funding available) If yes, has it been budgeted for this year?  No 100% Federally funded Has Treasury provided analysis?  No Background:

The purpose of the call for applications issued by Employment and Social Development Canada is to provide an opportunity for community organizations to create programs and services to enhance the lives of senior citizens. The program provides funding for projects that encourage seniors to play an important role in their communities. If successful, the funding would allow Hastings County to develop and implement a pilot program designed for seniors to remain in their owned home and share accommodations with another senior who not only needs appropriate affordable housing but the comfort of companionship and social interaction. Both parties would benefit by offsetting living costs and shared household responsibilities.

In Canada, home share programs have been developed in Alberta, Newfoundland and Quebec. Within Ontario, Halton (Burlington) and Northumberland County (Port Hope and Cobourg) have also started their own home share programs. The final deadline for the application package is June 21, 2019.

New Horizons for Seniors Application Page 101 of 101