ST. CATHARINES A PROFILE OF NIAGARA’S URBAN CENTRE

INTRODUCTION I Welcome from the team 1 ADVANTAGE ADVANTAGE 2 INTRODUCTION I Welcome from the team A Message from the Mayor

On behalf of the City of St. Catharines, I’d like to take this opportunity to thank you for your interest in our community. St. Catharines City Council recognizes that for our community to thrive, the businesses located here must prosper. To set the stage for business success we’re focused on projects that will have a positive impact on business and community stakeholders. These projects include:

■ A new $101-million Performing Arts ■ A new $50-million multi-use Complex in the downtown core spectator facility for our city

■ The downtown relocation of Brock ■ $1.2-million in traffic improvements University’s Marilyn I. Walker School to improve traffic flow in the downtown of Fine and Performing Arts core

■ A new $28-million parking garage ■ A $3.2-million investment to to provide an additional 600 parking establish nGen, Niagara’s Interactive spaces in the downtown core Media Generator in downtown St. Catharines

These bricks and mortar type investments are creating a physical landscape where business can thrive, but this is just the starting point. What really sets St. Catharines apart as an ideal business location is our understanding of what it takes for business to succeed, and our unfaltering commitment to make that happen.

The comprehensive services offered by our Economic Development team is an excellent illustration of this commitment. They provide the kind of timely, personalized support that is critical in today’s fast-paced business environment. Give them a call today and join the growing list of business stakeholders that have come to rely on this team for sound advice and friendly support.

Best regards,

Brian McMullan, Mayor THE MAYOR OPPOSITE PAGE: BRIAN MCMULLAN, MAYOR MESSAGE I From the Mayor 3 4 INTRODUCTION I Welcome from the team A Message from the Economic Development Team

Change has a funny way of sneaking up on you. As the Economic Development team for a city that has undergone significant change in a relatively short period of time, we’re reminded of this on a daily basis.Those that think they know St. Catharines because of a previous experience with the city are often surprised to learn just how different today’s St. Catharines is from the city they thought they knew.

■ The hot, noisy General Motors foundry ■ A new $101 million performing arts that once moulded iron block castings complex is set to completely transform has been replaced with a $480 million, and revitalize the downtown core. state-of-the-art advanced manufacturing environment producing fuel efficient ■ Brock University’s new $111.4-million engines and transmissions. Cairns Family Health and Bioscience Research Complex, which includes a ■ As part of ’s Network of bioscience incubator, is forging stronger, Excellence our Regional Innovation more productive relationships between Centre is connecting technology- leading bioscience researchers and based businesses, entrepreneurs, local entrepreneurs. and researchers with services and programs to help innovate and gain ■ When it opens in March, 2013, our city’s a competitive advantage. new, world-class health-care complex will set the standard for healthcare ■ Since its inception in 2008, the Niagara throughout Ontario and across the country, Interactive Media Generator has helped becoming a coveted place to work and establish St. Catharines as a video attracting the best and brightest to the game design and digital media hub. Niagara Region.

WE MAKE THINGS HAPPEN NOW OPPOSITE PAGE: LEFT TO RIGHT: ECONOMIC DEVELOPMENT TEAM: DAVID OAKES, MARCO MARINO, BRIAN YORK WELCOME I The Economic Development Team 5 The change that has taken place over the past five years, combined with a series of advantages associated with doing business here make St. Catharines an ideal location for your business.

Economic Development & Tourism Services P.O. Box 3012, 50 Church Street St. Catharines, Ontario, L2R 7C2 Phone: 905.688.5601 x 1760 Fax: 905.688.8994

[email protected] / www.stcatharines.ca

OPPOSITE PAGE CLOCKWISE: ST. CATHARINES DOWNTOWN PERFORMING ARTS CENTRE, KIWANIS AQUATICS CENTRE AND LIBRARY, INTERNATIONAL SERVICES BUILDING AT BROCK UNIVERSITY, CAIRNS FAMILY HEALTH AND BIOSCIENCE RESEARCH COMPLEX AT BROCK UNIVERSITY AND NEW HEALTH-CARE COMPLEX AND WALKER FAMILY CANCER CENTRE 6 INTRODUCTIONWELCOME I The I Welcome Economic from Development the team Team

8 INTRODUCTION I Welcome from the team ADVANTAGE ADVANTAGE ADVANTAGE: The Heart of Niagara

St. Catharines’ reputation as the heart of Niagara is built on much more than the city’s central location. More and more businesses are recognizing that St. Catharines offers a series of distinct advantages that set it apart as Niagara’s business hub.

Niagara’s Largest City Occupying 99 square kilometres and home to 33 per cent (132,387) of the region’s population, St. Catharines is the Niagara Region’s largest city.

A Designated Priority in Ontario’s Plan for Growth Recognizing that urban growth must be directed in order to build strong communities, under the Places to Grow Act the Ontario Government has identified 25 cities within the Greater Golden Horseshoe as key “Urban Growth Centres.“ St. Catharines’ downtown core is the only area within Niagara that has been identified as an Urban Growth Centre. As a result of this designation, the downtown core is considered a focal point within the Greater Golden Horseshoe for investment and transit infrastructure and is being planned as a high-density employment centre that will attract significant provincial, national and international employment.

OPPOSITE PAGE: AERIAL VIEW, CITY OF ST. CATHARINES ADVANTAGE I The Heart of Niagara 9 Urban Growth Centres in the Greater Newmarket Centre Golden Horseshoe

Downtown Oshawa

Markham Centre Richmond Hill / Langstaff Getaway

Downtown Pickering Scarborough Centre Corporate Centre Centre Yonge Eglinton Centre Downtown Downtown Centre City Centre Downtown Guelph

Downtown Milton

Uptown Waterloo LAKE ONTARIO Midtown Oakville Downtown Kitchener

Downtown Burlington Downtown Cambridge

Downtown Hamilton USA Downtown Brantford Downtown St. Catharines

St. Catharines is Niagara’s business hub and only designated Urban Growth Centre

LAKE ERIE Downtown Oshawa

Downtown Pickering

Several of the area’s largest employers, including those listed below, have selected St. Catharines as a home base for their business. Each of these organizations employs between 500 and 5000 employees.

Algoma Central Corporation Ontario Ministry of Transportation Brock University Seaway Marine and Industrial Inc. District School Board of Niagara SITEL General Motors of Canada Ltd. Transcom WorldWide Niagara Health System TRW Canada Ltd. Niagara Regional Police Services

ADVANTAGE I The Heart of Niagara 11 RECENT INVESTMENTS in the downtown core of St. Catharines

$101 million Downtown Performing Arts Centre and Brock University Marilyn I. Walker School $ of Fine and Performing Arts 10 million PennTerra Group residential $55 million development Burgoyne Bridge replacement $3.2 million $ nGen, Niagara’s Interactive Media 50 million Incubator 5000 seat spectator facility $ $ 1.2 million 28 million Two-way traffic street conversion Carlisle Street Parking Garage $ $ 1.2 million 10 million Renovation of Ministry of Transportation 80 King Street building refurbishment/upgrades $1 million McMaster Niagara Family Health Centre, Clinical Teaching Unit, McMaster University Michael G. DeGroote School of Medicine URBAN GROWTH

12 ADVANTAGE I The Heart of Niagara A Proactive Plan for Community Prosperity When Ontario’s economy faltered, the impact was felt throughout Niagara.Recognizing that waiting for a turnaround wasn’t an option, the City of St. Catharines took a proactive approach, working closely with industry stakeholders to identify key sectors that offered the most potential and could play a pragmatic role in the city’s economic revitalization.

MANUFACTURING DIGITAL MEDIA Manufacturing has played a critical St. Catharines has quickly become role in the St. Catharines economy, a digital media hub, attracting an and although the manufacturing encouraging array of digital and landscape in North America, and in interactive media business. nGen, the turn, St. Catharines, has changed Niagara Interactive Media Generator, dramatically, it continues to power is a partnership between the city and a economic growth in our city. Over time, number of public, private and educational the city has built an experienced, talented stakeholders that has laid the groundwork labour pool with excellent representation for a series of important projects in of the skilled trades. In addition, easy St. Catharines including software access to an efficient transportation development partnerships and the network provides efficient access to relocation of several new interactive media North American and global markets. tenants to the city.

HEALTH AND WELLNESS BIOSCIENCE The Health and Wellness sector While the entire Niagara region has been represents a significant opportunity for identified as having the attributes needed St. Catharines. While the entire Niagara to support a strong biosciences sector, region has been identified as having the St. Catharines’ network of public and attributes needed to support a strong private organizations, research resources health, medical and wellness sector, and academic institutions clearly position St. Catharines’ network of public and the city to play a central role. Brock private organizations, research resources University’s new $111.4-million Cairns and academic institutions clearly position Family Health and Bioscience Research the city to play a leadership role: Key Complex, which includes Biolinc, advantages that set the city apart include: a Bioscience Incubator, is setting the stage ■ A new, $900 million state-of-the-art for a new era of discovery. In addition to regional health care complex and institutional research partners and private cancer centre sector expertise, St. Catharines offers ■ McMaster Niagara Family Health businesses in this sector: Centre, Clinical Teaching Unit ■ A strong base of advanced ■ McMaster University Michael manufacturing knowledge and skill G. DeGroote School of Medicine at ■ Abundant supplies of water, energy Brock University and biomass ■ Quest Community Health Centre ■ Impressive sports facilities including the new 48,000 square foot Kiwanis Aquatics Centre and a World-renowned Royal Canadian Henley Rowing Course ADVANTAGE I The Heart of Niagara 13 ADVANTAGE ADVANTAGE: Access

Bordered by the city of Hamilton to the west and the United States border to the east, St. Catharines sits between two major economic zones, the Greater Toronto Area and the Buffalo-Rochester area, with over 10 million people living within a 160-kilometre radius of the city. This central location creates key advantages for the businesses located here.

Circle shows a radius around St. Catharines of 650 km or 400 miles.

OPPOSITE PAGE: GARDEN CITY SKYWAY ADVANTAGE I Access 15

Seamless Movement of Goods Robust Telecommunications and Businesses located in St. Catharines benefit Data Infrastructure from the robust network of transportation St. Catharines’ location also affords infrastructure that connects the Canadian advantages to businesses in sectors that and U.S. economies and facilitates the swift are dependent on robust telecommunications movement of goods by land, air and sea: and data infrastructure. Located in the heart of a large trans-border gateway fibre

■ Niagara’s highways provide a network of optic communications corridor between the truck transportation corridors for moving U.S. and Canada and also close to a major goods throughout the eastern regions of east-west fibre optic trunk corridor in Canada and the United States. Canada, more and more firms from the telecommunications sector are discovering ■ Significant investments by both Canada the benefits of doing business in and the U.S. have ensured the smooth St. Catharines. flow of goods across borders.

■ Major railways connect Niagara with ports in Montreal, Halifax and the U.S. Midwest.

■ St. Catharines’ proximity to Hamilton International Airport, Toronto International Airport, Buffalo-Niagara International Airport and Niagara Falls International Airport provides easy access to these distribution centres. Niagara District Airport has also recently undergone an $11 million update. In addition to better serving the existing business community, these infrastructure improvements are also expected to attract new business to the area. With a 5,000-foot runway, 24-hour Customs clearance, NAV CANADA on site, and Avgas and Jet Fuel refueling, the airport is well equipped to serve a diverse range of businesses with air support requirements.

■ The Welland Canal, part of the binational St. Lawrence Seaway system, connects Lakes Ontario and Erie, and has extensive docking and heavy lift facilities located in St. Catharines.

OPPOSITE PAGE: NIAGARA DISTRICT AIRPORT ADVANTAGE I Access 17 18 INTRODUCTION I Welcome from the team ADVANTAGE ADVANTAGE ADVANTAGE: A Better Balance Sheet

Razor thin profit margins are a harsh reality of the global economy. While being competitive with the business on the other side of the street may have once been enough, today the competitor on the other side of the globe is equally as important.

Which is why the City of St. Catharines constantly strives to reduce the costs associated with doing business in our city.

Taxes St. Catharines offers businesses tax rates that are competitive with similar- sized municipalities within the Greater Golden Horseshoe.

2011 Combined Municipal + Education Taxes per sq. ft.

OFFICE NEIGHBOURHOOD STANDARD LARGE MUNICIPALITY BUILDINGS SHOPPING INDUSTRIAL INDUSTRIAL

St. Catharines $2.51 $3.74 $1.77 $1.02

Hamilton $2.54 $4.96 $2.50 $1.19

Guelph $3.50 $3.94 $2.30 $1.45

Burlington $3.42 $4.06 $2.29 $1.75

Oakville $3.79 $4.23 $2.56 $2.13

Municipal Study, 2011, BMA Management Consulting Inc.

OPPOSITE PAGE: CARLISLE STREET PARKING GARAGE ADVANTAGE I A Better Balance Sheet 19 COMPETITIVE energy costs

$3,000 LIGHT MANUFACTURING $2,652 (350 KW) $2,500

$2,000

$1,697 $1,532 $1,500

$1,211

$1,013 $1,000 $833

$500

$0 Horizon Utilities Niagara-on- Welland Niagara CPN CPN (St. Catharines) the-Lake Hydro Hydro Peninsula (Fort Erie) (Port Colborne) Energy

$30,000 MANUFACTURING

(3,500 KW) $25,310 $25,000

$20,000

$15,915 $15,363 $15,000

$10,304 $10,000 $9,187 $7,467

$5,000

$0 Horizon Utilities Niagara-on- Welland Niagara CPN CPN (St. Catharines) the-Lake Hydro Hydro Peninsula (Fort Erie) (Port Colborne) Energy

A Significant Energy Savings Advantage

Electricity in St. Catharines is distributed by Horizon Utilities, one of Ontario’s largest local utilities. Horizon’s commercial and industrial hydro distribution rates are among the lowest in Niagara.

Horizon Utilities rates also compare favourably with Ontario’s larger utilities, requiring the least revenue per customer to operate and achieving the lowest operating cost per customer:

COMPARISON CANADIAN HORIZON HYDRO ONE POWER VERIDIAN METRIC PER NIAGARA POWER UTILITIES NETWORKS STREAM (Durham Year - 5 year Average (Fort Erie- owned (Hamilton / (Ontario (York Region) (2006-2010)* by Fortis) St. Catharines Government Region)

Revenue/ $623 $380 $872 $490 $421 Customer

OM&A* $297 $161 $391 $173 $175 Customer

Net Income/ $56 $59 $115 $79 $69 Customer

Return on 6.52% 8.39% 7.56% 8.24% 10.38% Equity %

Total Customer 15,635 234,464 1,203,030 325,540 112,569 (2010)

*Source: Ontario Energy Board. Yearbook of electricity Distributors. OM&A means Operation, Maintenance and Adminsitration or Controllable Costs.

These cost savings don’t come at the expense of customer service. Horizon has arranged Ontario’s largest Ontario Power Authority grants every year since 2008.

ADVANTAGE I A Better Balance Sheet 21 22 INTRODUCTION I Welcome from the team ADVANTAGE ADVANTAGE ADVANTAGE: Workforce

With a citywide population of 132,387, employers in St. Catharines have immediate access to the largest qualified, experienced workforce in Niagara.

Qualified And Robust Pool Of Workers According to the 2011 Statistics Canada Census approximately 86,460 St. Catharines residents are between the ages of 15 and 64, offering employers a broad base from which to select current and future employees.

Occupations in St. Catharines by Major Groups

TOTAL PERCENTAGE OF OCCUPATION GROUP EMPLOYEES WORKFORCE

Sales and services 19,855 29%

Business; finance and administration 11,045 16%

Trades; transport, equipment 9,755 opertators; related occupations 14%

Social science; education; 5,785 9% government service and religion

Management 5,725 8%

Manufacturing & utilities 4,485 7%

Health 4,080 6%

Natural and applied sciences 3,225 5%

Primary industry 1,965 3%

Arts; culture; recreation and sports 1,830 3%

OPPOSITE PAGE: PORT WELLER DRYDOCKS ADVANTAGE I Workforce 23

In addition to the St. Catharines labour force, employers in the city also have access to a total experienced labour force of over 180,000 people within the entire Niagara region, which includes over 31,000 skilled workers.

Commuting statistics illustrate that a large number of Niagara region residents, as well as a number of people that live outside the region, enjoy commuting to St. Catharines for employment and new public transit options are making this even easier. Niagara Region Transit is a new three-year pilot project launched in the fall of 2011 that could eventually lead to a permanent regional transit system in Niagara.

The inter-municipal transit system operates hourly bus service between Niagara Falls, St. Catharines and Welland — along with enhanced bus service to Fort Erie and Port Colborne. GO Transit also offers train service between Toronto and St. Catharines in the summer and fall, and bus service throughout the year.

OPPOSITE PAGE: GENERAL MOTORS ST. CATHARINES POWERTRAIN OPERATIONS ADVANTAGE I Workforce 25 ADVANTAGE ADVANTAGE: Education

St. Catharines’ three public post-secondary educational institutions, Brock University, Niagara College and McMaster University Michael G. DeGroote School of Medicine Niagara Campus are experiencing record enrollment, with a combined student population of 27,000. As these students graduate, they provide employers in St. Catharines with a talented pool of eager, educated post-secondary graduates.

Responding To Employer Needs Both Brock University and Niagara College are becoming increasingly focused on community outreach and are taking very active roles in enriching Niagara’s economy. Both institutions are very involved in local economic development initiatives and have launched specific programs aimed at supplying the talent required for the industries that have been identified as representing the most potential for Niagara’s economy.

One illustration of this is the programming that has been developed to respond to Niagara’s growing interactive media industry. Brock University’s Institute for Digital Humanities and Interactive Arts and Science program enables students to study and create in the exciting and rapidly expanding interdisciplinary field of digital media, interactivity and games. Niagara College has also introduced an Advanced Diploma Program in Game Development specially designed to prepare students for work in the digital game and interactive media industry.

OPPOSITE PAGE: BROCK UNIVERSITY ADVANTAGE I Education 27

Supporting Local Business The commitment by Brock University St. Catharines and the surrounding area’s and Niagara College to support economic first stop for information and advice on development in Niagara also presents starting and growing your small business a number of exciting opportunities for is the Enterprise Centre. Services and local businesses related to research and resources available to start and grow your innovation. Recent examples include: business include:

■ $1.5 million in Federal Government ■ Business consultations (by appointment)

funding available through Brock and ■ Market research assistance Niagara College, to assist local small and medium-size companies with ■ Business plan review

product and process applied research; ■ Reference library and databases engineering design;technology development; product testing; proof of ■ Business seminars and events

concept; piloting and problem solving ■ Public access computer work station ■ The Niagara Food and Culinary Innovation Centre, based at Niagara College, that will Other services offered through Niagara develop expertise in conducting industry- College and Brock University that support led applied research in the areas of raw the local business community include: ingredient innovation, food technologies,

product research and development, and ■ Employee training programs

consumer preference testing ■ Employee assessment and training ■ BioLinc, Brock’s new bioscience business logistics management

incubator, that will help build closer ties ■ MBA student consulting services between leading bioscience researchers and local entrepreneurs ■ ONE Regional Innovation Centre

■ Innovate Niagara, an interactive web ■ McMaster University Michael DeGroote portal that will support entrepreneurs School of Medicine at Brock University through a one-stop business development service

OPPOSITE PAGE: NGEN, NIAGARA INTERACTIVE MEDIA GENERATOR ADVANTAGE I Education 29 TAGE TAGE

30 Advantage: The Heart of Niagara 30 INTRODUCTION I Welcome from the team ADVAN ADVANTAGE: Great Space for Your Business

With a wide selection of available zoned industrial land, as well as an ample supply of modern office and retail space, St. Catharines affords business owners a range of viable locations from which to choose.

Meet Your Neighbours Join the growing list of businesses that have discovered the advantages of doing business in St. Catharines.

2010 2011 Pen Centre renovation Walmart store New Hyundai 2009 dealership Fourth Ave. new store addition construction New Sobeys Walmart store renovation Glendale Ave. new store store construction MTO building Price-Chopper renovation store renovation Hospital Investment Brighton Business Park

KEY COMMERCIAL DEVELOPMENTS ▲ Over $1 billion in investment since 2007

KEY INDUSTRIAL DEVELOPMENTS ▲

Lake Street storage General Motors Seventh Ave. construction Powertrain facility warehouse/office upgrade construction Benfield Drive manufacturing site New Carlisle Street Niagara St. garage construction parking garage construction Grantham Avenue Lake Street parking Capner Street garage manufacturing plant garage addition construction renovation 2010 Krisro Metal Industries 2009 2011

OPPOSITE PAGE: DOWNTOWN ST. CATHARINES ADVANTAGE I Great Space For Your Business 31 32 INTRODUCTION

ADVANTAGE IWelcome from the team ADVANTAGE: Lifestyle

Great schools, a vibrant arts community, outstanding recreation and leisure amenities and affordable home ownership in a warm, friendly community — it’s no wonder that so many newcomers to St. Catharines say that they can’t believe their luck.

Recreation and Leisure Whether you’re an avid athlete, a serve as a great new venue for fanatic fan, or just love to spend time other sports and entertainment events. in the great outdoors, St. Catharines’ wide range of recreation and leisure St. Catharines also hosts a number opportunities are sure to please. of unique festivals and events through- We’re home to one of the world’s out the year designed to bring the leading rowing courses, have miles of community together, including the wonderful cycling paths and walking annual Niagara Wine Festival, when trails, as well as beautiful parks, thousands of residents gather to watch pools and beaches. one of Canada’s largest street parades and enjoy Niagara wine and cuisine with Recent investments in recreation great live entertainment. facilities illustrate our city’s commitment to providing infrastructure Schools to support this important aspect of In addition to the numerous schools community life. The new 48,000 in St. Catharines that are part of the square-foot Kiwanis Aquatics Centre District School Board of Niagara will accommodate the needs of and the Niagara Catholic District aquatics participants of all ages and School Board, there are a number of abilities. A new 5,000-seat spectator independent school options within the facility that has been approved for the city. One of Canada’s most prestigious downtown core has generated a great boarding schools, Ridley College, is deal of excitement among the city’s located in St. Catharines and offers a passionate hockey fans and will also day student option for local residents.

OPPOSITE PAGE: KIWANIS AQUATICS CENTRE AND LIBRARY ADVANTAGE I Lifestyle 33 Affordable Home Ownership If you’ve been researching housing prices in the Greater Toronto Area, you may think there’s been a misprint when you start to look at your real estate options in St. Catharines. Housing costs here are much more affordable as evidenced by comparative prices of an average home.

Average Price of Homes:

$223,000 St. Catharines/Niagara $308.557 K itchener $314,450 Oshawa $332,000 Hamilton $466,352 Toronto *Source – CMHC Housing Market Outlook, MLS Average Price, 2012

Arts and Culture St. Catharines benefits from an active arts community that showcases their talent with great live theatre, music and art exhibits; but the best is yet to come. A new Performing Arts Centre will provide St. Catharines with a world-class performance space that will include:

■ an 800-seat concert hall

■ a 280-seat recital hall

■ a 184 dance/theatre venue

■ a 190-seat film venue

34 ADVANTAGE I Lifestyle YOU’LL LOVE OUR weather forecast

Due to the moderating influence of Lake Ontario and Lake Erie, and the sheltering effect of the Niagara Escarpment, St. Catharines enjoys a unique micro-climate with a higher number of frost-free winter days and an extended period of warm summer weather.

MEAN DAILY TOTAL BRIGHT TOTAL TEMP C/F SUNSHINE HOURS PRECIPITATION MM/IN

-4.10C 63.1 JANUARY 67.8 24.6-F 2.5

-3.60C 51.9 FEBRUARY 78.8 25.50F 2.0

1.10C 67.9 MARCH 127.1 34.00F 2.7

7.20C 77.8 APRIL 160 45.00F 3.1

13.60C 232.2 74.6 MAY 56.50F 2.9

JUNE 18.80C 252.2 82.6 65.80F 3.3

JULY 21.80C 283.1 73.6 71.20F 2.9

AUGUST 20.80C 253 72.1 69.40F 2.8

SEPTEMBER 16.60C 191 71.5 61.90F 3.5

OCTOBER 10.30C 151 68.5 50.50F 2.7

NOVEMBER 10.30C 86 75.5 50.50F 3.0

DECEMBER 4.60C 57 65.0 40.30F 2.9

ADVANTAGE I Lifestyle 35 Of course a document like this can only tell so much of the story. Call us with your questions and your comments and let’s talk about what our city can do for your business. We look forward to working with you to support your success in St. Catharines.

David Oakes Brian York Marco Marino DIRECTOR OFFICER OFFICER

Economic Development & Tourism Services P.O. Box 3012, 50 Church Street, St. Catharines, Ontario, L2R 7C2 Phone: 905.688.5601 x 1760 Fax: 905.688.8994

[email protected] / www.stcatharines.ca

INTRODUCTION I Welcome from the team BIOSCIENCE INTERACTIVE HEALTH AND MANUFACTURING MEDIA WELLNESS

36

Phone: 905.688.5601 ext. 1760 Web: www.stcatharines.ca P.O. Box 3012, 50 Church Street St. Catharines, Ontario, L2R 7C2

38 INTRODUCTION I Welcome from the team