Lincolnshire Care Services Directory 2014/15
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Lincolnshire Care Services Directory 2014/15 Lincoln Cathedral Comprehensive information and advice on choosing and paying for your care and support • Home support • Specialist care • Useful contacts • Care homes www.lincolnshire.gov.uk/mychoicemycare In partnership with HALCYON CARE A TEAM THAT REALLY CARES Halcyon Care has been established since 1989. It is a family owned company providing residential, nursing and dementia care. We pride ourselves in delivering care which focuses on the resident as an individual and recognises their unique characteristics, lifestyle preferences and care needs. THE FOUNTAINS HOMER LODGE NIGHTINGALES HOUSE CARE CENTRE CARE CENTRE CARE CENTRE Church Lane, Tetney, 23 – 28 Monson Street, Main Road, Bucknall, Near Grimsby DN36 5JX Lincoln LN5 7RZ Woodhall Spa LN10 5DT 45 nursing and personal care beds, 45 nursing and personal care beds & people with dementia & physical 47 nursing and personal care beds physical disability disability Tel: 01472 210 456 TETNEY Tel: 01522 530 108 LINCOLN Tel: 01526 388261 BUCKNALL E: [email protected] E: [email protected] E: [email protected] MANOR CLARENCE HOUSE EASTWOOD HOUSE CARE CENTRE CARE CENTRE CARE CENTRE East Kirkby, Near Spilsby Albert Street, Brigg, Lincolnshire Doncaster Road, Rotherham, PE23 4DB DN20 8HS S65 2BL 41 personal beds including people with 33 personal care beds including people 37 personal care beds including people mental health problems with dementia with dementia Tel: 01790 763 381 EAST KIRKBY Tel: 01652 650 950 BRIGG Tel: 01709 363 093 ROTHERHAM E: [email protected] E: [email protected] E: [email protected] A team that really cares choosing a care home Services delivered in homely environments for yourself, a close relative or a friend is one of the with up to date facilities most difficult decisions you have to make... • GP visits to our homes We understand this, so why not visit for a few hours, • Visiting Chiropodist and Hairdresser the day or spend a week with us? Visitors are welcome • Respite and day care at any time and residents are able to personalise • Home cooked meals and a wide range of social activities their room. • Special care for mental health-related problems Self funding and local authority funded clients welcome. • En-suite rooms www.halcyon-care.co.uk Contents Publications Welcome from Lincolnshire County Council 4 Keeping people safe 47 Areas covered by this Directory 6 Make your voice count 48 Introduction 8 The new Care Act and what it You’re in charge 10 means for you 50 Supporting you to remain independent Information, legal and fi nancial issues 51 at home 12 Useful contacts 56 Living at home 14 Lists of providers Do you look after someone? 28 Care and support providers 25 Getting out and about 30 Day care and Day Centres 30 Care homes and housing options 34 Care homes / care homes with nursing 61 Living with dementia 41 Index 82 Disabilities and sensory loss 45 As with the listings on www.lincolnshire.gov.uk/mychoicemycare, all the listings in this publication are supplied by the Care Quality Commission (CQC) in association with Lincolnshire County Council and neither Lincolnshire County Council (LCC) nor Care Choices can be held liable for any errors or omissions. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Lincolnshire County Council. For further copies of this Directory, call the Customer Service Helpline on 01522 782155. This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud Alternative formats option for those requiring the information in the spoken word. Visit www.lincolnshire.gov.uk/mychoicemycare for help and information 3 Welcome from Lincolnshire County Council A warm welcome to the 2014/15 edition of your So, despite us being in times of financial pressures Lincolnshire Care Services Directory. I hope you will find coupled with Lincolnshire’s growing elderly population, it this to be a useful publication, telling you about the care remains our highest priority to help the most vulnerable and support choices available across the county, either for members of our communities. They say prevention is yourself, a member of your family or friend, or someone better than cure and we’re helping more people than you care for. before receive support to keep them independent at We know it can be a stressful and daunting time when home for longer, avoid unnecessary hospital admissions you have to make decisions on what kind of help you need, and bounce back more quickly from setbacks, thanks who will provide it and where. Be assured – we are here to initiatives such as our new Wellbeing Service. More to assist you every step of the way. This Directory also runs information about the Wellbeing Service can be found on alongside www.lincolnshire.gov.uk/mychoicemycare page 14 of this Directory. and our Customer Service Helpline 01522 782155, giving Whether you pay for your own care or not, you can you clear, easy-to-understand information and advice. contact Lincolnshire County Council for advice. We’ll Choice, personalisation and control are words you will work closely with you, and your family or carer too as we hear a lot during your care journey, because we believe recognise the importance of their role in ensuring the right strongly in not simply shoe-horning you into the easiest, support to make the biggest difference to you. Whether generic, off-the-shelf option, but rather helping ensure that you can pay for your own care or not, you can contact the care you receive is tailored to your individual needs and Lincolnshire County Council for advice, look for information circumstances. in this Directory, give us a call on 01522 782155 or visit We also believe in helping you make informed decisions, www.lincolnshire.gov.uk/mychoicemycare ones that you’re confident in because we’ve worked The County Council is responsible for the development closely with you – and continue to do so as situations of a wide range of support and we are passionate about change over time. We know that you want, and deserve, making a real difference to the wellbeing of everyone who high-quality and safe care and to be treated with dignity needs it. Wherever possible, we will give you the ability and respect. to choose to stay in your own home and maintain your So these are our priorities. That is our commitment to independence for as long as you can. We will work closely you. with you and your family or carer, as we recognise the The new Care Act is something you’ll start to hear more value of their understanding on what support will make a about and brings in further assurances for you. Much of difference to you. it is turning existing policy which we already follow into In this publication you’ll find details of what care is formal legislation and it also introduces new duties to local available, living at home, support to carers, getting out authorities to ensure that wellbeing, dignity and choice are and about and your options for housing and care homes. at the heart of health and social care across the country. Information on financial issues and support for people with As well as even greater rights and support for carers and a dementia, disabilities and sensory loss are also included cap on care costs in the future, at the heart of the Care Act along with, of course, the list of providers in our county. is ensuring a wider range of good quality services, giving I hope you find this Directory useful in helping you people more control to make more personalised choices make informed decisions on the choices available to you in over care, meaning even better care that works for you. Lincolnshire. Further information is on page 50. You also deserve care which is not piecemeal and uncoordinated between a multitude of care providers. A radical health and care review, known as Lincolnshire Health and Care, is looking to achieve just that, improving joint working by integrating health and social care services. Community neighbourhood teams could include nurses, Councillor Patricia Bradwell, GPs, social workers, mental health staff and therapists, Executive Member providing round-the-clock joined up services, reducing for Adult Care pressure on emergency units at hospitals. 4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Areas covered by this Directory This Directory is divided into the geographical areas indicated on this map. Care providers by areas start on the following pages: Boston page 61 Lincoln page 68 Skegness page 75 Gainsborough page 63 Louth page 71 Sleaford page 77 Grantham page 66 Market Rasen page 72 Spalding page 78 Horncastle page 67 North Kesteven page 74 Stamford page 81 Care and support providers page 25 Day care and day centres page 30 Caistor A1031 Gainsborough Gainsborough Market A631 Rasen Louth A15 Louth Ellis Mill A157 A46 A153 A16 A57A A158 A52 Lincoln Lincoln A158 North Horncastle Kesteven Skegness A16 Coningsby A15 A17 A52 A153 Horncastle A17 Sleaford Boston A5A52 Grantham A16 A52 A1 A15 A17 Spalding A16 Market Skegness Pier Deeping Stamford 6 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Professional care in a homely environment · We are specially trained and wholly committed · As a charity, our focus is on people to helping people to live with dementia with not profits dignity and compassion · Homes in Boston, Bourne, Gainsborough, · We will listen to your life story and base your care Grantham, Holbeach, Lincoln, Market around your individual needs and preferences Rasen, North Hykeham, Spalding, Spilsby and Stamford · Our compassionate approach is underpinned by the Christian values of our sponsoring orders See for yourself by calling 0800 988 8133 to book an appointment or visit our website for more information www.osjct.co.uk Introduction How to use this Care Services Directory The articles in this Care Services Directory have been interested in the sections on: compiled with contributions from Adult Care of • ‘Living at Home’, starting on page 14; Lincolnshire.