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How to Transfer or Return Tickets Online in 5 Easy Steps What is Ticket Transfer? What is the Turn it Blue Program? Season ticket holders can transfer unused tickets to other Football and Men’s basketball season ticket holders who UNC Fans easier than ever. Eliminate the need to meet or cannot attend a game are encouraged to “Turn it Blue” stand in will call lines to drop off or pick up tickets. Simply and make sure each seat is filled with a fan. access your account online to transfer your tickets. The When returning your tickets, your account will be given recipient will receive an email notification of the transfer. a non-monetary credit that will increase your Once they accept the transfer tickets can be printed at priority point total. home. It’s that easy! Transfer Benefits 1 Login to your account Simplify the transfer of tickets to friends on Click “Ticket Transfer” 2 short notice. or “Return (Turn it Blue)” Manage My Tickets

Receive transferred View My Order History

tickets instantly by Print Re-issue Print at Home Tickets

At Home delivery. Ticket Transfer

Turn it Blue Support the team by View/Cancel Pending Transfers filling the venue. 3 Select game to transfer or return Ticket Transfer Return Football Ticket Football Ticket Facility: Facility: Kenan Memorial Stadium Date/Time: October 29 @ TBD Date/Time: October 29 @ TBD Ticket Transfer Return

Complete transfer or 4 return details Ticket Transfer/Return Details Ticket Transfer Please Select the tickets that you would like to transfer. Recipient Information *First Name: Joe Seating Information Transfer Level Section Row Seat *Last Name: Fan *Email: [email protected] L 21BX 11 *Confirm Email: [email protected]

UNC ATHLETIC TICKET OFFICE University of “Submit”/Confirm and Sign Out. P.O. Box 3000, Chapel Hill, NC, 27515 5 The transfer recipient receives an email with ticket (P) 919-962-2296 | Mon - Fri: 8:30am - 4:30pm information. Once the process is complete they will receive an [email protected] | www.goheels.com email with tickets attached for print at home. Transfer & Return FAQ What is Transfer? This season ticket transer benfit allows fans to electronically send their tickets to another fan of their choosing. The fan will receive an email invite to accept the transferred tickets. Once tickets are accepted they can be printed at home. It’s that easy! Your season tickets will never have to go unused again!

What is the Turn it Blue Program? Football and Men’s basketball season ticket holders who cannot attend a game are encouraged to “Turn it Blue” and make sure each seat is filled with a Tar Heel fan. When returning your tickets, your account will be given a non-monetary credit that will increase your Rams Club priority point total.

1) Click “Account Sign In” at d. Log off to complete the transfer. How Do I Transfer A goheels.com. e. You will receive an email once Or Return A Ticket? 2) Once signed in, select “Ticket Transfer & the tickets are accepted, rejected, or Return (Turn in Blue)”. unclaimed. Once the transfer is accepted destroy the original tickets as their 3) Click the “Ticket Transfer” or “Turn it barcode has been deactivated. Blue” link below the game you wish to transfer or return. 5) For Return: a. Check the box for each seat you wish 4) For Ticket Transfer: to transfer. Check the box for each seat you wish a. Click “ ”. to transfer. b. Submit Confirm the return b. Enter the recipient’s information and c. click “Submit”. d. Log off to complete turnback. c. Confirm the transfer. Print the e. Destroy tickets as their barcode has confirmation page for your records. been deactivated.

1) Transfer recipients receive an registered. How Do I Accept A A email, subject line: “Ticket Transfer 4) You will then receive an email contain- Transferred Ticket? Invitation” with a link to accept the trans- ing a PDF attachment with your Print at fer. Open the email and click on the link. Home ticket. Open the email and print 2) Enter your email address and click “Ac- the ticket/s. cept”. 3) Sign in to your ticket account using your email address and password, or click the “Register Here” link if you have never

Tickets can be transferred up to entire transfer (offer and acceptance) must When Can I A 1 hour prior to game time. The be completed 1 hour prior to game time. Transfer A Ticket?

1) Tickets can only be transferred 5) If you do not receive or lose your Print Any Special Notes A one time. at Home ticket/s click “Account Sign In” To Remember? 2) Adobe Reader version 4.0 or greater is at goheels.com and click “Reissue Print at required to open the transferred ticket Home Tickets”. If you reissue your ticket/s, attachment. the previous ticket/s are no longer valid. UNC ATHLETIC TICKET OFFICE 3) The deadline to transfer and accept a University of North Carolina transfer is 1 hour prior to game time. P.O. Box 3000, Chapel Hill, NC, 27515 4) Add [email protected] to your email safe (P) 919-962-2296 | Mon - Fri: 8:30am - 4:30pm [email protected] | www.goheels.com list.