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FOREST TRAVEL HOLIDAYS LTD Great British Coach Holidays 2021 HOLIDAY INFORMATION SUITCASE REQUIREMENTS COOLING OFF PERIOD - You should read your policy immediately to ensure it meets with your There will be limited restriction to one suitcase per person. requirements. If for any reason it does not it must be returned to the issuer of the policy within 14 days of Maximum size: (H-76 W-55 D-31cm) the date of issue or prior to travel which ever is the sooner. Your money will be refunded in full, provided no SMALL SCOOTERS/WHEELCHAIRS/WALKING FRAMES claims have been made or incident likely to give rise to a claim has arisen. If you cancel your policy after 14 Any of the above items must be declared when booking your trip to a Forest Travel member of days no refund will be given. staff. We will endeavour to allow such items to travel with you but reserve the right to refuse if BOOKINGS - A non refundable deposit of £25 per person will secure your reservation. The balance is due limited space is available. A member of staff will telephone you prior to your travel. at least 28 days prior to departure. We reserve the right to cancel any booking and retain the deposit if the COACH HOLIDAYTRAVEL INSURANCE full balance is not received by the due date. Single supplements are charged at the discretion of the hotel. Any A special travel insurance through Wrightsure Insurance that is underwritten by the United Kingdom special requests will be noted at the time of booking, and will be passed on to the hotel. Although we cannot branch of Union Reiseverscherung AG is available for all passengers travelling on our holidays. A summary guarantee to fulfil every request we will do our best to accommodate them. of the cover is shown below. Full details of the policies, showing terms, conditions and exclusions are Seat numbers will be issued with bookings on a first come first serve basis. It may be necessary to adjust available on request. A copy of the policies will be sent to you with your booking confirmation. seating arrangements but this will be avoided as far as possible. DEMANDS AND NEEDS - This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who have no excluded pre-existing medical conditions, are travelling in countries included Cancellations - All deposits are non refundable. Cancellations must be confirmed in writing. If a cancellation within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover occurs within 28 days of departure the following charges apply: section below. Subject to the terms, conditions and maximum specified claim limits. Prior to 28 days deposit only IMPORTANT - We will not provide you with advice about the suitability of this product for your individual 21 - 28 days 25% of full cost of tour needs but will be happy to provide you with factual information. We summarise below the details of the 14 - 21 days 50% of full cost of tour insurance cover provided which also includes Speciality Assistance Ltd - 24 hour emergency service. The 7 - 14 days 100% of holiday cost following is a brief summary of the cover available. Full details of cover, policy, warranties and exclusions will be Inclusive Charges - The cost of the tour includes local pick up and departures, a reserved coach seat and forwarded with our confirmation of booking. In any event you may ask for a specimen copy of thePolicy hotel accommodation. Forest Travel Holidays can offer local pick-ups, please contact the office for further Wording before booking. information. Cover Sums Insured UpToif travelling in the UK 5 day tours include 2 excursions Cancellation £1500 8 day tours include 3 excursions. Departure Delay £20 after 12 hours delay, £10 after each subsequent 12 hour delay (max £60) Prices include ferries where applicable. All prices are inclusive of VAT at the current rate of 20%, any variation Abandonement after 12 hours Up to £1500 by the Government to this rate may dictate a change to the published price. All prices are correct at the time Missed Departure Up to £100 (UK trips) of going to print as of October 2020. Personal Possessions Up to £1500 (max per item £20 total valuables £200 Fuel Costs - Due to the current climate, prices may increase due to fuel costs which will be totally out of our Personal Money Up to £200 control. We will however, endeavour to keep all our customers informed and up to date on this situation. Loss of Travel Documents Up to £200 for travel and accommodation costs necessary to replace your lost travel documents. Complaints - Should you have a complaint please inform your driver as soon as possible, he will do his best Emergency Medical Expenses £10 per day up to £1000. to solve any issues within his control. If the matter cannot be rectified complaints should be made in writing State Hospital Benefit £10 per day up to max. of £100. within seven days of the return of your tour to the head office. Curtailment Charges Up to £1500 Personal Liability Up to £2,000,000 Disclaimer - Forest Travel Holidays reserves the right to cancel a tour at any time, if this is the case an Personal Accident Death £15,000 (£7,500 65 & over) Loss of Limbs alternative tour will be offered or a full refund given. £15,000 Permanent Total Disablement £15,000 Legal Advice & Expenses Up to £10,000 Insurance - Forest Travel Holidays Limited is an appointed representative of ITC Compliance Limited which (This policy now covers you for the cancellation of your trip, if you or anyone named on the policy become ill is authorised and regulated by the Financial Conduct Authority (registration number 313486) and which is with an infectious disease within 14 days of your trip starting. (Including contracting COVID 19). Please note permitted to advise on and arrange general insurance contracts. this policy Does Not cover you for cancellation if the FCDO advise against all or all but essential travel as a result of COVID 19. Please be able to confirm that: 4 Days - £25.00 per person - £26.00 per person 1) You are not aware of any reason why you may have to cancel or cut short the planned trip. 5 Days 2) If you any medical condition which has been previously diagnosed, investigated or treated in any way in the 6 Days - £27.00 per person last 12 months you have: 7 Days - £28.00 per person • not had to consult a doctor about your condition (other than for a planned check up). 8 Days - £29.00 per person • not had your medication changed due to exacerbation or instability of your condition. Jersey - £33.00 per person • not been told you are terminally ill (unlikely to live for longer than six months). Isle of Man - £33.00 per person • you are not currently receiving or awaiting treatment for any illness or injury as a hospital day case or in patient. You will note there has been quite an increase in the rates applied by insurers this year, the cover however from • If you received medical treatment for any illness or injury as a hospital day case or in-patient within the 6 renewal will include cover in the event of a policyholder contracting Covid 19 and also for denial of boarding on months prior to booking the trip that you have consulted with your Registered General Practioner regarding the inbound journey. your ability to participate in the planned trip and had your records noted accordingly. • you are not travelling for the purpose of obtaining medical treatment abroad. These prices are inclusive of IPT. • you are not currently residing in a nursing home. Please note that there is no cover for claims arising directly or indirectly from a known existing medical From 16th March 2020 there is no cover under this policy for: condition of non travelling close relatives or close business associate or any recognised complication caused by Cancellation, abandonment or curtailment claims if the Foreign and Commonwealth Office (FCO) advises you the known existing medical condition. not to travel, for example where the FCO advise against all but essential tavel to an area affected by If your health or your on going medication changes between the date the policy was bought and the date of Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2) or any mutation of Coronavirus, travel you must advise Travel Administration Facilities on 0203 8293885 8am - 8pm Monday - Friday, 9am - 5pm COVID-19 or SARs-COV-2. Saturdays, as soon as possible. The insurer will advise you of what cover they are able to provide,after the date of diagnosis. The insurer reserves the right to increase the premium,increase the excess, exclude the condition Any claims as a result of Coronavirus, COVID-19, Seere Acute Respiratory Syndrome (SARS-COV-2) any or withdraw the cover should the stability of the condition make it necessary. mutation of Coronavirus, Covid-19 or SAR’s-COV-2 or any pandemic or fear or threat of any of the above. Except for the Emergency Medical Expenses section. This will only apply if you did not travel against the General Exclusions: If you or anyone else named on this policy has not been a resident in the UK for the published advice of the FCO, any local government, local authority or WHO. past 6 months this policy cannot cover you. In addition to the above, the policy also contains the following main exclusions: • Participation in any hazardous activities unless the appropriate additional premium has been paid.

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