cPanel User Documentation This documentation describes the features of the cPanel interface. How to Access cPanel & WHM Services — This document details how to log in to cPanel, WHM, and Webmail. The cPanel Home Interface — This document describes the Home interface, which provides access to all of your cPanel functions. Preferences — These documents describe the features in the Preferences section. This section includes a setup wizard and general cPanel settings. Mail — These documents describe the features in the Mail section. This section includes all of cPanel's email-related features. Files — These documents describe the features in the Files section. This section includes cPanel's backup system, file managers, HTML editor, FTP configuration, and WebDiskconfiguration. Logs — These documents describe the features in the Logs section. This section includes error logs, information about bandwidth usage, and statistical analysis software. Security — These documents describe the features in the Security section. This section includes shell access, leech protection, hot link protection, and other security-related features. Domains — These documents describe the features in the Domains section. This section includes features that allow you to manage subdomains, addon domains, parked domains, and redirects. Databases — These documents describe the features in the Databases section. This section includes features that allow you to manage MySQL® and PostgreSQL databases. Software/Services — These documents describe the features in the Software/Services section. This section includes features that allow you to install Perl packages, and manage CGI and PHP and PEAR packages. Advanced — These documents describe the features in the Advanced section. This section includes features that allow you to manage advanced cPanel tasks (for example, cron jobs or MIME types). The Password Generator — You can use the Password Generator to generate secure passwords for your accounts. cPanel User Documentation Page 1 1.0 How to Access cPanel & WHM Services Overview How to read a URL How to access cPanel How to access WHM How to access Webmail o Access webmail from the cPanel interface o Access webmail directly How to change an interface's locale 1.1 Overview This document describes how to access cPanel, WHM, and Webmail with or without SSL. Important: Icon We strongly recommend that you log in over an encrypted SSL connection. An encrypted SSL connection will not transmit your username and password in plain text over the Internet. For more information about cPanel, WHM, and Webmail connections, read our How to Configure Your Firewall for cPanel & WHM's Services documentation. Note: Icon In the following examples, replace 192.168.0.1 with your IP address and replace example.com with your domain name. 1.2 How to read a URL The URL is composed of four sections: cPanel User Documentation Page 2 Section Description Example Protocol The protocol that your browser will use to communicate with a https:// remote server. For cPanel, WHM, and Webmail, this value is either http or https. httpsis http over an encrypted connection. We strongly recommend that you use https whenever you access cPanel & WHM services. Address The address can consist of either an IP address (for example.com example, 192.168.0.1) or a domain (for example, example.com). This section of the URL specifies the remote server that you wish to access. When you use a domain name to access cPanel & WHM services name, make sure that the domain's DNS information has propagated across the domain name system (DNS). Port When you access most websites via http or https, the port 2083 number number is implied. However, cPanel & WHM services use their own set of port numbers. If you wish to access a cPanel & WHM service over an encrypted or unencrypted connection, you must specify the port number. https and http port numbers are different, even for the same service. To specify a port number, enter a colon (:) followed by a number. Security After you log in to your server, it will automatically append a cpsess1234567890 token security token to the URL for your session. Security tokens help prevent authorized use of a website through XSRF (Cross-Site Request Forgery). Security tokens contain the string cpsess and a 10-digit number. 1.3 How to access cPanel Your domain's DNS information must propagate before you can access cPanel with your domain name. If you cannot access the cPanel interface with your domain name, use your domain's IP address. cPanel User Documentation Page 3 Your domain can take approximately 48-72 hours to propagate after you set up your website, After your domain propogates, navigate to your website via your domain name (for example,https://example.com:2083) To access cPanel, perform the following steps: 1. Enter one of the following URLs in your preferred browser: a. https://192.168.0.1:2083 — This URL allows you to access cPanel over an encrypted connection with your IP address. b. https://example.com:2083 — This URL allows you to access cPanel over an encrypted connection with your domain name. c. http://192.168.0.1:2082 — This URL allows you to access cPanel over an unencrypted connection with your IP address. d. http://example.com:2082 — This URL allows you to access cPanel over an unencrypted connection with your domain name. 2. Enter your cPanel username in the Username text box. 3. Enter your password in the Password text box. 4. Click Log in. 1.4 How to access WHM Your domain's DNS information must propagate before you can access WHM with your domain name. If you cannot access the WHM interface with your domain name, use your domain's IP address. To access WHM, perform the following steps: 1. Enter one of the following URLs in your preferred browser: a. https://192.168.0.1:2087 — This URL allows you to access WHM over an encrypted connection with your IP address. b. https://example.com:2087 — This URL allows you to access WHM over an encrypted connection with your domain name. c. http://192.168.0.1:2086 — This URL allows you to access WHM over an unencrypted connection with your IP address. d. http://example.com:2086 — This URL allows you to access WHM over an unencrypted connection with your domain name. 2. Enter your WHM username in the Username text box. 3. Enter your password in the Password text box. 4. Click Log in. cPanel User Documentation Page 4 1.5 How to access Webmail Your domain's DNS information must propagate before you can access to Webmail with your domain name. If you cannot access the Webmail interface with your domain name, use your domain's IP address. 1.5.1 Access webmail from the cPanel interface The Webmail icon will not display if you logged in with the reseller or root password. To access Webmail from the cPanel interface, either click the Webmail icon in the Mail section of the cPanel Home interface, or perform the following steps: 1. Navigate to cPanel's Email Accounts interface (Home >> Mail >> Email Accounts). 2. Click More in the row that corresponds to the email account for which you wish to access Webmail. 3. Select Access Webmail. 4. Enter the password for the selected email account, and click Log In. 5. Click the logo or the Read Mail Using link for your preferred webmail application. The interface for your chosen webmail application will appear. a. If you are not sure which webmail application you should use, read our Which Webmail Application Should I Choose? documentation. b. Click Enable AutoLoad if you want the chosen webmail application to load automatically the next time that you access Webmail. 6. The webmail client will retrieve and display all of your email account's read and unread messages. 1.5.2 Access webmail directly To access webmail directly from your web browser, perform the following steps: 1. Enter one of the following URLs: a. https://192.168.0.1:2096 — This URL allows you to access your Webmail over an encrypted connection with your IP address. b. https://example.com:2096 — This URL allows you to access your Webmail over an encrypted connection with your domain name. c. http://192.168.0.1:2095 — This URL allows you to access your Webmail over an unencrypted connection with your IP address. d. http://example.com:2095 — This URL allows you to access your Webmail over an unencrypted connection with your domain name. 2. Enter the email address (for example, [email protected]) and password. 3. Click Log In. cPanel User Documentation Page 5 4. Click the logo or the Read Mail Using link for your preferred webmail application.The interface for your chosen webmail application will appear. a. If you are not sure which webmail application you should use, read our Which Webmail Application Should I Choose? documentation. b. Click Enable AutoLoad if you want the chosen webmail application to load automatically the next time that you access Webmail. 5. The webmail client will retrieve and display all of your email account's read and unread messages. 1.6 How to change an interface's locale You can choose a new language setting (locale) in which to view an interface. This change sets a cookie in your browser that expires after one year. You must perform this step whenever you log in to an account from a new browser, when you delete cookies, and after the cookie expires. To change an interface's locale, perform the following steps: 1. At the bottom of the login interface, click the desired locale name. 2. The interface will refresh and a message of success will appear. Note: If your browser's Accept-Language header is set, then the login interface will attempt to display the locale that corresponds to your browser setting.