2012/2013 ANNUAL REPORT OUR SERVICE AREA Navarre Redbank Havelock Timor Landsborough Bowenvale Alma Maryborough Centenary Reservoir Tullaroop Sugarloaf Avoca Reservoir Reservoir Bung Bong Craigie Lead Daisy Hill Dam Majorca Amphitheatre Talbot Talbot Reservoir Lexton Lexton Maryborough Reservoir Reservoir Clunes Hepburn Springs Smeaton Hepburn Reservoir Waubra Daylesford Kingston Broomfield Bullarto Reservoir Learmonth Newlyn Lake Creswick Beaufort Learmonth Reservior Cosgrave Reservoir Dean Burrumbeet Miners Rest Dean Blackwood Lake White Swan Reservoir Burrumbeet Reservoir Wilson’s Moorabool Ballarat Reservoir Reservoir Colbrook Gong Gong Reservoir Reservoir Kirk’s Wallace Bungaree Carngham Haddon Reservoir Gordon Snake Valley Ballan Lal Lal Smythesdale Reservoir Pittong Buninyong Scarsdale Napoleons Skipton Linton Enfield Dereel LEGEND Corindhap Water pipeline Rokewood Recycled water Water reclamation plants Water treatment plants Major roads Lakes and reservoirs Water district 0 4.75 9.5 19 Kilometres Sewer district 02 ANNUAL REPORT 2012/13 CONTENTS Section 1 – About uS Section 4 – performAnce Our Profile 04 Financial Performance 21 Facts and Figures 04 Summary of Financial Results 21 What We Do 04 Major Works and Contracts 22 Our History 05 Consultancies over $10,000 22 What Guides Us 06 Consultancies under $10,000 22 From Our Chair and Managing Director 07 Performance Report 24 Our Key Events 08 Objectives Report 28 Environmental Sustainability 29 Section 2 – Supply informAtion Social Sustainability 34 Corporate Water Consumption 09 Drought Response 35 Major Water Users 09 Disclosure Index 36 Water Consumption Report 10 Management of Drinking Water Quality 10 Section 5 – finAnciAl StAtementS 2012/13 Financials 37 Section 3 – corporAte GovernAnce The Board’s Role – Committees 11 Section 6 – AppendiceS Board Meeting Attendance 12 Bulk Entitlements Compliance Report 84 Board of Directors 13 Organisational Structure 15 Executive Team 16 Workforce 18 Occupational Health and Safety 18 Legislative Compliance 19 Freedom of Information 19 Statement of Availability of Other Information 19 Applicable Acts 19 Applicable Policies 19 Community Inclusiveness 20 ANNUAL REPORT 2012/13 03 OUR profile FactS And fiGureS W HAt We do as at 30 June 2013 constitution General information Central Highlands Region Water Corporation (CHW) is one of 19 Total Population Serviced 134,600 state-owned water businesses. Its name was changed from Central Highlands Region Water Authority effective 1 July 2007 under the Current Operating Revenue $90 million provisions of the Water (Governance) Act 2006 (Vic). Value of Infrastructure, Property, $879 million Each water business has a Chairperson (appointed by the Minister) Plant and Equipment and a Board of Directors. The Board has a range of responsibilities including: Number of Full-Time Equivalent Employees 176.98 • Steering the entity. • Setting objectives and performance targets. Water Supply Services • Ensuring compliance with legislation and government policy. Total Number of Connections 63,934 Each Board appoints a Managing Director who sits on the Board and Number of Non-Residential Customers 4,716 is the primary link between the Board and the staff. Bulk Water Supply Volume 12,397ML The Board of CHW reports to the Minister for Water via the Department of Environment and Primary Industries. The responsible Number of Water Treatment Plants 15 Minister during the 2012/2013 reporting period was The Hon Peter Walsh, MLA. CHW operates under the Water Act 1989 (Vic) and is required to Headworks infrastructure carry out the following statutory functions in districts under its control: Number of Reservoirs 30 Water Supply Number of Diversion Weirs 13 • To provide, manage, operate and protect water supply systems, Number of Groundwater Bores 33 including the collection, storage, treatment, transfer and distribution of water. Bulk Water Entitlements Held 17 • To identify community needs relating to water supply and to plan for the future needs of the community relating to water supply. retail Water Supply infrastructure • To develop and implement programs for the conservation and efficient use of water. Length of Water Mains 2,432km • To investigate, promote and conduct research into any matter Number of Service Basins and Tanks 50 related to its functions, powers and duties in relation to water supply. Number of Water Pumping Stations 41 • To educate the public about any aspect of water supply. Wastewater Services Sewerage • To provide, manage and operate systems for the conveyance, Total Number of Connections 53,918 treatment and disposal of sewage and, if the Corporation so Number of Major Trade Waste Customers 20 decides, of trade waste. Number of Wastewater Treatment Plants 12 • To identify community needs relating to sewerage services and to plan for the future needs of the community relating to sewerage Total Volume of Wastewater Treated 10,421ML services. Volume of Effluent Irrigated to Land 995ML • To develop and implement programs for the recycling and reuse of treated wastewater. • To investigate, promote and conduct research into any matter Wastewater collection infrastructure which relates to its functions, powers and duties in relation to sewerage services. Approximate Length of Sewer Mains 1,291km • To educate the public about any aspect of sewerage. Number of Wastewater Pumping Stations 95 environment CHW performs these functions in an environmentally sound way, recognising the need to preserve aspects that affect landscape, fauna and flora. 04 ANNUAL REPORT 2012/13 OUR HiSTORY 1837 First European settlers to Ballarat District. 1973 Water supplied to Rokewood Waterworks Trust. Works to enable water to be obtained from Bungal Dam commenced. 1851 21 September first gold licences issued. October first public Miners Rest Waterworks Trust incorporated into the Ballarat agitation for a water supply. Water Commissioners. 1856 January first Municipal Council meeting in Ballarat. Ballarat 1974 28 October HRH Prince of Wales visited White West Council established water sub-committee. First Swan Reservoir. improved water supply, Wendouree Swamp, bank raised, pumps and tanks erected, water carts and road improved. 1976 The Ballarat Water Commissioners’ staff assumed responsibility for the running of the West Moorabool Water 1857 Ballarat East Council formed, established water Board. sub-committee. Occasional joint meetings of East and West Councils held. 1979 Lal Lal and Magpie areas included in Water Supply District. 1858 First water supply piped from the Swamp, pipes laid from 1983 Public Bodies Review Committee recommended location where Wendouree Parade and Webster Street meet The Ballarat Water Commissioners and The Ballarat (at rockery), to Sturt Street, near Lydiard Street. December Sewerage Authority should include other Trusts, namely: first piped water available. Buninyong Waterworks Trust, Bungaree - Wallace Waterworks Trust, Smythesdale - Scarsdale Waterworks 1861 11 January John Kirk sold his dam to the Government of Trust, Linton Waterworks Trust and Rokewood Waterworks Victoria, laying the foundation for the future Ballarat Water Trust. Northern distribution main completed and Bungal Supply System. water can now supply the whole northern area. 1862 June - Ballaarat and Ballaarat East Water Supply Committee 1984 Government direction that Ballarat Water Board be formed was constituted. Kirks Dam forms foundation of Ballarat’s and include the other five Trusts. Ballarat Water Board first permanent water supply. commenced operation from 1 July 1984. 1866 Water Supply Committee composed of eight Members. 1991 Daylesford Water merges with Ballarat Water Board. 1867 Ballaarat and Ballaarat East Water Supply Committee 1994 Ballarat Water Board changes name to Central Highlands reconstituted, 10 Members, five from each Council. Region Water Authority. Creswick and District and Learmonth Pincotts Reservoir completed (capacity 45,000,000 gallons). Water Board incorporated into Central Highlands Region 1877 Gong Gong Reservoir completed Water Authority. Maryborough Water Board merges with (capacity 411,000,000 gallons). Central Highlands Region Water Authority. 1880 By Act of Parliament ‘The Ballarat Water Commissioners’ 1995 Beaufort Water Board merges with Central Highlands Region constituted comprising seven Members, three appointed by Water Authority. Government and two from each Council (Chairman J Noble 1997 Water Reform Package announced. Wilson, Secretary and Treasurer JB Cathcart, Engineer CH Bagge). 2004 Government releases white paper – Securing Our Water Future Together. 1885 The Ballarat Water Commissioners’ first permanent home constructed (corner Grenville and Lewis Streets). Contractor: 2006 Goldfields Superpipe – Ballarat Link to secure Ballarat’s water Llewellyn and Edwards. Tender amount: £2,158. supply for the next 50 years. 1891 Wilsons Reservoir completed 2006 December Ballarat registered lowest annual rainfall on record (capacity 220,000,000 gallons). since 1882. 1915 Moorabool Reservoir completed 2007 Groundwater from the Cardigan Aquifer supplements the (capacity 1,478,000,000 gallons). Ballarat & District water supply system, providing up to an additional 3,000 million litres of water a year. 1920 ‘The Ballarat Sewerage Authority’ constituted. Chairman Hon F Brawn MLC, Engineer-in-Chief A Farrer, Secretary and 2007 Name changed to Central Highlands Region Treasurer Col W Brazenor DSO. Water Corporation. 1947 Water Supply District extended to area of 65 2008 Goldfields Superpipe