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Bournemouth, Poole & Dorset Adult Care & Support Services Directory 2018 The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In partnership with www.carechoices.co.uk “...where quality of care counts...” ~ Situated in the Heart of Poole. ~ Easily accessible. ~ Tastefully decorated. ~ Three independent specialist units. ~ Tailored and individual care plans with a person-centred care approach. ~ Lounges with beautiful views of Poole Harbour. ~ Comprehensive choice of varied menus offered by the on-site chef. ~ Dedicated Activities Coordinators promoting quality of life and stimulation. Includes an EMI (Elderly Mentally Infirm) unit, specially equipped and staffed to care for individuals with Alzheimer’s, Dementia and other memory affecting conditions. Contents Welcome 4 Paying for your own care 43 Regions covered by this Directory 6 Third party payments (top-ups) 45 Financial care planning 46 Planning for your future care 6 NHS Continuing Healthcare 46 Personal Budgets, Direct Payments and Helping you stay safe and independent 7 Safeguarding vulnerable adults 7 Individual Service Funds 47 Home safety/falls prevention 8 Have your say 47 Loneliness and isolation 9 Inspecting and regulating care services 47 Equipment to help you 9 Advocacy 49 Telecare 10 Comments, compliments and complaints 49 Home maintenance and adaptations 10 Healthwatch 50 Occupational Therapy 11 Making life easier at home 12 Useful contacts 51 Leaving hospital 16 Dorset Care Homes Association 51 Reablement 16 The Registered Nursing Homes Association 51 Personal care in the home 17 Other useful contacts 52 Finding care options in your area 17 Home care providers 20 Care homes and care homes with nursing listings 54 Community support 30 Lunch clubs and meal deliveries 30 Index 83 Befriending and Good Neighbours services 30 Day centres 31 Volunteering 31 Useful checklists Transport services 31 Home care agency 19 Information and advice about services 32 Residential dementia care 34 Living with dementia 33 Care homes 41 Living with a long-term health condition 35 Support if you are looking after someone 35 Bournemouth, Poole and Dorset Councils’ distribution of this publication does not constitute Home choices 36 their support or recommendation of any of the products or services advertised or listed within. All Choosing a care home 38 the listings in this publication are supplied by the Types of care home 39 Care Quality Commission and neither Dorset, Poole Out of area care options 39 and Bournemouth Councils nor Care Choices Ltd Social care services 42 can be held responsible for any errors or omissions. Eligibility for Adult Social Care services 42 Paying for care services 43 What will you have to pay for your care? 43 To obtain extra copies of this Directory, free of charge, call Bournemouth Care Direct on 01202 454979, Poole Adult Social Care Help Desk on 01202 633902 or Dorset County Council on 01305 221016. This Directory is available electronically at www.carechoices.co.uk. There is also a Alternative formats Browsealoud option for those requiring the information in the spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 3 Welcome We believe that everyone should be able to live that are available through independent providers, safely and independently in their own home for as voluntary and community organisations, your local long they can. However, at some point in our lives council and the health authority. many of us need help to look after ourselves, perhaps because of illness, accident, disability or simply Within this Directory, the services that are provided getting older and more frail. by your local council are described as ‘adult social care’ and these are provided by: We want you to be as involved as possible in • Bournemouth Borough Council; choosing and arranging the care and support you need, whether this is support in the home, help to • Borough of Poole; and get you out and about to do everyday things, such as • Dorset County Council. shopping or visiting your GP, or being involved in the activities you enjoy. This ensures that the services you Further information and advice about care and receive help you to achieve the things that are most support to help you remain safe and independent, important to you. as well as a wider range of providers, can be found on www.mylifemycare.com This Directory provides details of a range of services If you are looking for advice on how to stay safe and If you do not have access to the internet, please independent in your own home, My life my care will call Bournemouth Care Direct on 01202 454979, help you to make informed choices with the right Borough of Poole Adult Social Care Help Desk on help and support. 01202 633902 or Dorset Direct on 01305 221016. Find out about: Sometimes a little help can go a long way. This needs and solution based website gives information about • how to live safely and independently at home adult social care and community services to help including equipment to aid your daily living and people lead independent lives with the support care at home; they need. • social and eating opportunities including lunch clubs, day opportunities and The site has a wide range of information, such as how befriending schemes; to access activities and groups in local areas, help around the home and personal care services, keeping • transport options to help you get out and mobile and staying safe, as well as dealing with about; money and finances. There are also tips and advice • inf ormation and support for carers on health and wellbeing, as well as information about including advice and information about looking transport, home adaptations, daily living aids and after yourself and taking a break from caring; much more to help people make informed choices. and much, much more. There is also a strong focus on carers to help them find the support they may need for themselves. www.mylifemycare.com The website is for all adults in Dorset, whether they qualify for financial support or pay for their own care. To find out more, log on to www.mylifemycare.com 4 For assistance with finding care and support, call Care Choices on 0800 389 2077 Registered Charity No. 1014697 Thinking of moving into a care home – or just needing a little extra help at home? We’re here to help Whatever your care needs, we know that it’s the care that counts – the quality care of all our residents and home care customers. As a leading provider of residential and home care across Dorset, we offer compassionate residential, nursing, dementia and home care at a realistic cost. Whether you’re looking for care in your own home, a short respite stay or a new home, we offer a warm welcome, comfort and peace of mind. 1 Alexandra House 9 St Martins Grange Parkstone, Poole 9 Gillingham Nursing Care Opening early 2018 Gillingham ☎ 01202 712400 ☎ 01747 834020 2 Buxton House 10 Talbot View Weymouth Bournemouth ☎ 01305 760834 ☎ 01202 537571 Templeman House 3 Castle Dene 13 11 Bournemouth Bournemouth ☎ 01202 537812 ☎ 01202 397929 6 Ferndown Wickmeads Dorset House 3 12 4 Southbourne Hamworthy, Poole 5 Christchurch 1 11 ☎ 01202 436490 ☎ 01202 672427 10 8 4 Poole 7 Dorchester 12 13 St Ives Country 5 Elizabeth House Bournemouth House Nursing Care Parkstone, Poole and Independent ☎ 01202 744545 Retirement Living Ashley Heath 6 Fairlawn, Ferndown Ringwood ☎ 01202 877277 2 Weymouth ☎ 01425 481220 7 Maiden Castle House Dorchester Home care services ☎ 01305 251661 East Dorset 8 Queensmead, Christchurch ☎ 01202 394000 ☎ 01202 485176 West Dorset ☎ 01460 270500 To request a brochure, arrange a visit or fi nd out more, contact www.care-south.co.uk | ☎ 01202 712400 | [email protected] CARE SOUTH IS A LEADING PROVIDER OF RESIDENTIAL AND HOME CARE ACROSS DORSET Regions covered by this Directory Gillingham Shaftesbury Sherborne Sturminster Newton EAST Blandford DORSET NORTH Forum DORSET Wimborne Ferndown Minster WEST DORSET Charmouth POOLE Bridport BOURNEMOUTH Christchurch Lyme Regis Dorchester PURBECK Wareham Weymouth Swanage Bill of Portland Home care providers Care homes/care homes with nursing Bournemouth 20 Bournemouth 54 Purbeck 71 Dorset 23 West Dorset 63 East Dorset 73 Poole 29 North Dorset 69 Poole 77 Planning for your future care Prepare to live better – it's never too early to start a positive impact and delay the need for care and planning for your future care. support. These are the top ten things to consider: 1. Think about how you will pay for your care – Not everybody is entitled to funding from their local planning gives you more choice and control. council. Even if you are, the amount you get may not be enough to completely cover the cost of your 2. Look after yourself – small changes now can make care. Before you develop care needs, you should a big difference later. think about how you are going to pay towards your 3. Check if you are entitled to any welfare benefits care costs, or how you would pay for it all yourself if – make sure you are claiming all the benefits you needed. are entitled to. Planning ahead and knowing what your options 4. Plan for when you can’t manage your money are can help you to make informed decisions and – you’ll need someone to make decisions for you. be more prepared. This will prevent decisions being 5. Think about adapting your home – stay safe and made in a crisis that may not be right for you. independent in the future. There are also changes you can make that can have 6. Think about downsizing – moving to a more 6 For assistance with finding care and support, call Care Choices on 0800 389 2077 Planning for your future care continued manageable property could make your life easier.
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