EMC Business Continuity and Disaster Recovery Solutions

Comprehensive Data Protection

Rick Walsworth Director, Product Marketing EMC Cross Platform

© Copyright 2008 EMC Corporation. All rights reserved. 1 Agenda

y Data Protection Challenges y EMC Continuity Solutions y SRDF for DMX Symmetrix y RecoverPoint for and Heterogeneous Environments y Customer Use Cases y Q&A

© Copyright 2008 EMC Corporation. All rights reserved. 2 Disaster Recovery Challenges

Application platform support Application response time Local site Remote site Oracle Exchange SQL Application- Oracle Exchange SQL consistent recovery

Corruption protection

SAN SAN Disaster-recovery testing Communications cost Existing infrastructure

Heterogeneous storage

© Copyright 2008 EMC Corporation. All rights reserved. 3 Remote-Replication Benefits

y Protect against local and regional site disruptions – Continuous data availability – Multiple remote-recovery sites – Meet regulatory requirements – Support multiple service levels with tiered storage y Migrate, consolidate or distribute data across storage platforms – Data center consolidations – Technology refreshes y Enable fast recovery – Application restart – Business resumption

© Copyright 2008 EMC Corporation. All rights reserved. 4 Continuous Protection for Instant Recovery

Daily Daily recovery points—from tape or disk Snapshots More frequent disk-based recovery points Any point in time All recovery points Significant point in time

Database Pre-app Post-app Database Quarterly Any user- checkpoint patch patch checkpoint close configurable event Significant points in time Continuous Any point in time Replication Snapshot Daily backup 24 hours Yesterday Midnight Now

© Copyright 2008 EMC Corporation. All rights reserved. 5 Agenda

y Data Protection Challenges y EMC Continuity Solutions y SRDF for DMX Symmetrix y RecoverPoint for CLARiiON and Heterogeneous Environments y Customer Use Cases y Q&A

© Copyright 2008 EMC Corporation. All rights reserved. 6 Market Dynamics—Disaster Recovery is a Top VMware Requirement

“How important are the following motivations for adopting server virtualization?”

Very important Important Slightly/somewhat important Not important Doesn’t know or does not apply to me

Cut hardware costs 43% 39% 12% 6% 1%

Improve power and cooling 21% 37% 29% 10% 3%

Improve server 41% 46% 8% 4% 1% manageability and flexibility Create a shared IT 27% 40% 22% 10% 1% infrastructure Improve disaster recovery 49% 34% 12% 4% 2% and business continuity

Base: 197 server decision-makers at North American and European enterprises that are interested in, are implementing in the next 12 months, or have already implemented server virtualization for x86 servers (percentages may not total 100 because of rounding)

Source: Enterprise and SMB Hardware Survey, North America and Europe, Q3 2007; Forrester Research, Inc.

© Copyright 2008 EMC Corporation. All rights reserved. 7 Portfolio: EMC Continuity Technologies Broadest and Deepest in the Industry

SRDF RecoverPoint CRR MirrorView SAN Copy SRDF/Star Open Replicator RecoverPoint CLR Replicator VMware Centera replication Centera STAR TimeFinder RepliStor RecoverPoint CDP OnCourse SnapView Multi-site SnapSure Remote Increasing NetWorker distance improves Processing protection RepliStor Remote Automatic PowerPath Recovery Information processing All critical data resumption: “lights AutoStart Quick, accurate, Backup safe at remote out” predictable location Frequent, recovery Platform consistent, Storage, switch, nondisruptive and server protection

Local Remote

© Copyright 2008 EMC Corporation. All rights reserved. 8 Enabling Technology— VMware Site Recovery Manager

Site Recovery Manager leverages VMware Infrastructure and EMC advanced replication software to automate disaster recovery

y Turns complex manual recovery runbooks into automated recovery plans y Delivers central management of recovery plans from VirtualCenter y Simplifies and automates disaster recovery workflows: – Setup, testing, failover

SRM Requires Replication Technology Makes disaster recovery rapid, Symmetrix SRDF --- CLARiiON MirrorView reliable, manageable, affordable Celerra Replicator --- EMC RecoverPoint

© Copyright 2008 EMC Corporation. All rights reserved. 9 Enabling Technology— EMC Advanced Replication Technologies

The ultimate BC/DR solution for Symmetrix SRDF

2 Synch/Async replication 1

for CLARiiON Storage 4 MirrorView 3

IP replication with QoS Celerra Replicator For Celerra LAN

FS/LUN FS/LUN Snaps Snaps

Continuous Replication RecoverPoint RecoverPoint SANSAN SAN for CLARiiON and RecoverPoint Heterogeneous storage X X

© Copyright 2008 EMC Corporation. All rights reserved. 10 Agenda

y Data Protection Challenges y EMC Continuity Solutions y SRDF for DMX Symmetrix y RecoverPoint for CLARiiON and Heterogeneous Environments y Customer Use Cases y Q&A

© Copyright 2008 EMC Corporation. All rights reserved. 11 Symmetrix Remote Data Facility (SRDF) Family

Industry Leading Remote Replication y Protects against local and regional SRDF Family SRDF/Star disruptions Multi-point replication option y Increases application availability by SRDF/S reducing downtime Synchronous for SRDF/CG zero data exposure Consistency y Minimizes/eliminates performance Group option impact on application and host SRDF/AR SRDF/A Automated y Improves RTOs and RPOs with Asynchronous for Replication option automated restart solutions extended distances SRDF/CE y More than 33,000 licenses shipped Cluster SRDF/DM Enabler option Efficient Symmetrix- to-Symmetrix data mobility SRDF/CR Cascaded option

EMC offers choice and flexibility to meet any service-level requirement

© Copyright 2008 EMC Corporation. All rights reserved. 12 SRDF/S Overview

y Provides for a no-data-loss solution (RPO = 0) in event of local disaster – Recovery-time objective of less than one hour ƒ Restart times are application dependent y Provides Concurrent SRDF/S capability – Single source volume mirroring to a multiple SRDF target volume concurrently ƒ Can use one relationship to test disaster restart readiness with DR service provider for adherence to SLA or business objectives y Integrated with UNIX and Windows open system cluster solutions – Automated and semi-automated disaster restart ƒ Cluster design will determine restart methodology

© Copyright 2008 EMC Corporation. All rights reserved. 13 Synchronous Remote Replication and Local Disasters

Primary requirement: Provide for a no-data-loss solution (RPO = 0) in event of local disaster Objective achieved: Yes, with Site B available for disaster restart

Site A Site B

Target Target

Source Source

Local Site Disaster

Synchronous replication provides for no data loss at Site B with disaster restart

© Copyright 2008 EMC Corporation. All rights reserved. 14 SRDF/Asynchronous Overview

y Host independent asynchronous remote mirroring solution – No additional local host application latency for remote mirror operation ƒ Application response time not impacted by distance y SRDF proven framework foundation to provide for asynchronous operations – Software intercepts local writes addressed to SRDF/A devices ƒ Sends data in Delta Sets with multiple updates to same block sent only once y Provide measurable and predictable data currency timeframes – Software provides minimum time for SRDF/A Delta Sets ƒ Delta Set intervals can be as low as 1 second y Management and control – SRDF Invalid Tracks Table for changed track resync – SRDF/A integrated with existing SRDF management capabilities ƒ Standard SRDF management and control operations Built on proven SRDF framework to provide highest level of data integrity with predictable and minimal data loss exposure

© Copyright 2008 EMC Corporation. All rights reserved. 15 Asynchronous Remote Replication and Local or Regional Disasters

Primary requirement: Provide for minimal data loss (RPO = less than two minutes) at any geographical distance in event of a local or regional disaster Objective achieved: Yes, with Site B available for disaster restart

Site A Site B

Source WAN Target

Local or Regional Disaster

Asynchronous replication will provide disaster restart in the event of a regional disaster if the restart site is located a safe distance from primary site

© Copyright 2008 EMC Corporation. All rights reserved. 16 Concurrent SRDF Overview

y Supports ability to concurrently mirror from a single primary volume to two remote secondary volumes – Concurrent SRDF/S – SRDF/S and SRDF/A – SRDF/S and Adaptive Copy – Concurrent Adaptive Copy y Supported with ESCON, Fibre Channel and Gigabit Ethernet (GigE) y Building block for SRDF/Star using Concurrent SRDF/S and SRDF/A – Can be used in conjunction with stretched cluster solutions

© Copyright 2008 EMC Corporation. All rights reserved. 17 Agenda

y Data Protection Challenges y EMC Continuity Solutions y SRDF for DMX Symmetrix y RecoverPoint for CLARiiON and Heterogeneous Environments y Customer Use Cases y Q&A

© Copyright 2008 EMC Corporation. All rights reserved. 18 EMC RecoverPoint Family Overview

y EMC RecoverPoint RecoverPoint – Network-based, out-of-band, block-level replication – Intelligent Write Splitting (host, CLARiiON, or fabric) RecoverPoint S/E – Policy-driven consistency groups RecoverPointRecoverPoint CDPCDP ContinuousContinuous DataData ProtectionProtection y Continuous Data Protection (CDP) zerozero datadata exposureexposure – Local replication across heterogeneous* environments RecoverPointRecoverPoint CRRCRR – Instantaneous any-point-in-time recovery ContinuousContinuous RemoteRemote ReplicationReplication extendedextended distancesdistances y Continuous Remote Replication (CRR) – Async replication with remote site recovery – Policy-based bandwidth reduction y Concurrent Local Remote Replication (CLR) – Integrated CDP (local) and CRR (remote) – Maintains two consistent copies of data

© Copyright 2008 EMC Corporation. All rights reserved. 19 EMC RecoverPoint Overview

RecoverPoint CDP RecoverPoint CRR

Application Database File and Application Database File and servers servers Print servers servers servers Print servers

RecoverPoint RecoverPoint SAN WAN SAN

CDP CRR Journal Journal 3rd 3rd Party Party Continuous Data Continuous Remote Protection (CDP) Replication (CRR)

‰ Local Continuous Data Protection (CDP) ‰ Continuous Remote Replication (CRR) for DR ‰ Transactional, any-point-in-time recovery ‰ Concurrent Local and Remote (CLR) replication ‰ Out-of-band, network-based architecture ‰ Bidirectional replication across IP networks ‰ Bookmarks for application consistency ‰ WAN bandwidth reduction and compression

© Copyright 2008 EMC Corporation. All rights reserved. 20 RecoverPoint Splitter Topologies y Host splitter – Lightweight splitter runs on host O/S – Windows, Solaris, AIX – EMC DMX/CX storage Application Database File and – VMware RDM replication servers servers Print servers y Intelligent Fabric splitter – Runs on specialized ASICs – Wide O/S coverage iSCSI SAN FCSAN SAN – Third-party array support – VMware VMFS replication y CLARiiON splitter – Runs on CLARiiON storage processor – Wide O/S Coverage – CLARiiON CX3 and CX4 arrays only – VMware VMFS replication – Supports iSCSI

© Copyright 2008 EMC Corporation. All rights reserved. 21 RecoverPoint Consistency Groups

y Allows application recovery to be tiered by service level – Multiple volumes per group – Mixed recovery point objectives within same infrastructure OE Group 1 CRR y Provides independent replication controls CRM CDP CRR – Recover by group Group 2 ƒ Locally or remotely SCM CDP CRR – Start/stop by group y Enables grouping of optimization E-mail Group 3 CRR – Importance – Resource usage – Recovery point and recovery time objectives

© Copyright 2008 EMC Corporation. All rights reserved. 22 Group Sets enable Federated Environments

y Each tier has different service 1: Linux (Web OE) level agreements – Consistency groups per tier Consistency – Operational recovery of tier group y Parallel consistency across tiers – Federated environments 2: Windows (CRM) – Recover to a known point for all applications

– Disaster recovery for tier or Consistency application group – Spans operating systems, applications, storage, and servers y Enables advanced functions 3: UNIX (SCM, Financials…) – Full environment “cloning” – Application upgrade testing Consistency – Data mining group – Consistent production rebuild

© Copyright 2008 EMC Corporation. All rights reserved. 23 RECOVERPOINT V3.1 FEATURES New in RecoverPoint/Cluster Enabler V3.1

Each named cluster group’s associated devices reside in a single RecoverPoint consistency group of the same name

RecoverPoint RecoverPoint WAN

Cluster Nodes with Cluster Nodes RecoverPoint/CE with installed File Share Witness RecoverPoint/CE with RecoverPoint/CE installed installed

CG1: Devices for Cluster Group1

CG2: Devices for Cluster Group2

Supports Cluster Server on Windows Server 2003 and Microsoft Failover Cluster on Windows Server 2008 Enterprise and Datacenter Editions

© Copyright 2008 EMC Corporation. All rights reserved. 24 RECOVERPOINT V3.1 FEATURES New in RecoverPoint Snapshot Consolidation V3.1

Continuous Recovery Points Daily Recovery Points Weekly Recovery Points

Monthly Recovery Points 2 Days Ago Now Long Ago

Monthly Weekly Daily Continuous

© Copyright 2008 EMC Corporation. All rights reserved. 25 USE CASE Cascading Replication for Disaster Recovery

Source Site Disaster Recovery Disaster Recovery Bunker Site Remote UNIX Windows UNIX Windows UNIX Windows

SAN SAN SAN

IP or Stretched Fibre Fibre Channel Channel Policy: Asynchronous RPO Policy: no lag policy-based managed lag replication

Prod CDP CRR

Journals Journal y CDP replication from production to bunker y CRR replication over IP or Fibre Channel from production, with a managed lag, to remote site y If source site is lost, production can continue from bunker or remote site y If remote site is lost, replication continues from source to bunker y If bunker is lost, replication stops

© Copyright 2008 EMC Corporation. All rights reserved. 26 RecoverPoint Integration with Replication Manager

Replication Manager Support for RecoverPoint Family: y RecoverPoint CDP, CRR and CLR y Application Consistent Point-in-Time Copies locally, remotely or both y Crash Consistent Point-in-Time copies y CLARiiON FC & iSCSI arrays; Symmetrix FC arrays y Physical and VMware ESX Server Windows guest OS environments with RDM/VMFS

App Server ESX Server ESX Server

RecoverPoint RecoverPoint SAN SAN WAN App Server

Remote EMC Journal EMC Local SAN SAN Journals Storage Storage

© Copyright 2008 EMC Corporation. All rights reserved. 27 RecoverPoint Integration with Networker

NetWorker PowerSnap 2.4 SP2 integrates with RecoverPoint y Expanded support for RecoverPoint Interoperability – Leverage NetWorker for Bookmark creation in RecoverPoint journal – Continuous Data Protection (CDP) support for SQL, Oracle and SAP – Continuous Remote Replication (CRR) support for SQL, Oracle and SAP

SQL Oracle SAP SQL Oracle SAP

RecoverPoint RecoverPoint SAN SAN WAN

LUN LUN

Production Local Local Remote Remote LUN CDP CDP CRR Journal CRR Copy Copy Journal

© Copyright 2008 EMC Corporation. All rights reserved. 28 Agenda

y Data Protection Challenges y EMC Continuity Solutions y SRDF for DMX Symmetrix y RecoverPoint for CLARiiON and Heterogeneous Environments y Customer Use Cases y Q&A

© Copyright 2008 EMC Corporation. All rights reserved. 29 Local and Remote Exchange Replication with VSS and Recovery

Use Case y Overview Customer: – Microsoft Exchange 2007, Windows Server 2003 State Government – 4 TB of replicated capacity, CLARiiON CX3 Arrays Department of Health – Replicating 200 miles across 10MB WAN link y Pain points – 15-minute recovery point objective, quarterly disaster- recovery tests – Must maintain cross-host consistency – Previously used host-based replication, performance issues y Implementation – Continuous replication, 1-minute lag, hourly application consistency – Placed storage groups and logs into single consistency group – Used Microsoft VSS to bookmark images ensuring Exchange consistency – Leveraged logged image access to test recovery

© Copyright 2008 EMC Corporation. All rights reserved. 30 Local and Remote Exchange Replication with VSS and Recovery (continued)

Production Recovery (Jacksonville) Capture Application Bookmarks Test Recovery (Tampa) o Periodically put Exchange into p Select image, Exchange Recovery Exchange Cluster VSS backup mode mount replicated Servers volume to recovery server in R/W mode

RecoverPoint RecoverPoint

WAN

Remote Copy Used for disaster recovery Production Copy n Consistency group: storage groups and logs Remote History Tracks significant changes: PIT Image 121 VSS BOOKMARK 2 PIT Image 120 Local Copy : Used for application recovery PIT Image 61 VSS BOOKMARK 1 Local History Journal PIT Image 60 Tracks all changes : PIT Image 1 History Journal

© Copyright 2008 EMC Corporation. All rights reserved. 31 Agenda

y Data Protection Challenges y EMC Continuity Solutions y SRDF for DMX Symmetrix y RecoverPoint for CLARiiON and Heterogeneous Environments y Customer Use Cases y Q&A

© Copyright 2008 EMC Corporation. All rights reserved. 32 Questions?

Thank you

© Copyright 2008 EMC Corporation. All rights reserved. 33 © Copyright 2008 EMC Corporation. All rights reserved. 34