Century College System Portfolio 2012-2013 Century College June 2013

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Century College System Portfolio 2012-2013 Century College June 2013 Century College System Portfolio 2012-2013 century college June 2013 Table of Contents Table of Tables � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � III Table of Figures � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � V College Overview � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 2 Category One: Helping Students Learn � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4 Category Two: Accomplishing Other Distinctive Objectives � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 32 Category Three: Understanding Students’ and Other Stakeholders’ Needs � � � � � � � � � � � � � � � � � � � � � � � � 38 Category Four: Valuing People � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 54 Category Five: Leading and Communicating � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 66 Category Six: Supporting Institutional Operations � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 76 Category Seven: Measuring Effectiveness � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 84 Category Eight: Planning Continuous Improvement � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 93 Category Nine: Building Collaborative Relationships � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 104 ll Table of Contents century college June 2013 Table of Tables 1� Table 0�1 Century College FY2013-2014 Strategic Goals ���������������������������������2 2. Table 0.2 Student Profile ����������������������������������������������������������2 3� Table 0�3 Programs and Degrees ���������������������������������������������������2 4. Table 0.4 Employee Profile ��������������������������������������������������������2 5� Table 1�1 Century College Core Competencies for Student Learning �����������������������5 6� Table 1�2 Minnesota Transfer Curriculum Goal Areas ������������������������������������6 7� Table 1�3 Core Outcomes Mapping and Assessment Timeline and Process �����������������16 8� Table 1�4 MnSCU Institutional and System Performance Metrics - Century College �����������18 9� Table 1�5 Licensure/Board Exam Pass Rates �����������������������������������������19 10� Table 1�6 Dental Hygiene Program Outcomes ����������������������������������������20 11� Table 1�7 Emergency Medical Technician- Paramedic Outcomes Summary� � � � � � � � � � � � � � � � � � 21 12� Table 1�8 Related Employment Rate. .23 13� Table 1�9 Average Job Preparation Satisfaction ���������������������������������������24 14� Table 1�10 Medical Assisting Employer Survey Results FY2012. 25 15� Table 1�11 Nursing Alumni Survey ��������������������������������������������������25 16� Table 1�12 TLC Outcomes ��������������������������������������������������������28 17� Table 1�13 Learning Communities’ Outcomes. 29 18� Table 1�14 Library Reference Desk Requests – October 2013 ����������������������������30 19� Table 1�15 MnSCU Institutional and System Performance Metrics - Century College and MnSCU Comparison �������������������������������������������30 20� Table 2�1 Results of Image and Awareness Survey 2011 ��������������������������������36 21� Table 3�1 CCSSE 2009 & 2011 Frequency, Satisfaction and Importance of Services. 45 22� Table 3�2 CCSSE 2009 & 2011 Questions related to Feeling Supported ��������������������45 23� Table 3�3 CCSSE 2009 and 2011 Relationships with College �����������������������������47 Table of Tables lll century college June 2013 24� Table 3�4 Media Habit Survey Highlights ������������������������������������������� 48 25� Table 3�5 Web Survey Highlights ������������������������������������������������� 49 26� Table 3�6 Student Communication Survey Highlights ��������������������������������� 49 27� Table 3�7 2011 CCSSE Frequency, Satisfaction and Importance of Services� Comparative Data ������������������������������������������������������������ 51 28� Table 3�8 2011 CCSSE Relationships with College, Comparative Data ������������������� 51 29� Table 3�9 2011 CCSSE Questions related to Feeling Supported, Comparative Data ��������� 52 30� Table 3�10 Image Awareness Survey 2011, Comparative Data �������������������������� 52 31� Table 4�1 Results of Communication Survey 2006-2010 ������������������������������� 62 32� Table 4�2 Pace Survey Top Mean Score Questions ���������������������������������� 63 33� Table 4�3 Pace Survey Bottom Mean Score Questions �������������������������������� 63 34� Table 4�4� Staff Professional Development 2011-2012 Summary . 64 35� Table 5�1 Overall Mean Scores for PACE Results 2012 ������������������������������� 75 36� Table 6�1 Suggestion Box Review 2012-2013 ��������������������������������������� 81 37� Table 6�2 2012 TechQual Survey Perceived Gaps in Service ��������������������������� 82 38� Table 6�3 Faculty Satisfaction with ITS Service during Start of Term Survey ��������������� 82 39� Table 6�4 2012 Survey Results from Emergency Drill Feedback. 95 40� Table 8�1 FY13-14 Strategic Plan Goals Measure Matrix ����������������������������� 100 41� Table 9�1 K-12 Student Survey 2009-2010 ���������������������������������������� 108 42� Table 9�2 CECT Student and Client Satisfaction Feedback ��������������������������� 108 43� Table 9�3 Student Satisfaction Survey 2012 ��������������������������������������� 109 44� Table 9�4 Client Satisfaction Survey 2012 ����������������������������������������� 109 llll Table of Tables century college June 2013 Table of Figures 1� Figure 1�1 Writing Center Usage AY1999-2012. .29 2� Figure 2�1 Public Relations Plan ���������������������������������������������������33 3� Figure 3�1 Student Concern/Grievance Process. 43 4� Figure 3�2 2011 CCSSE Benchmark – Support for Learners �����������������������������44 5� Figure 3�3 �SENSE 2010 Benchmark Scores �����������������������������������������46 6� Figure 3�4 and 3�5 2011 Counselors’ Survey Summary, select questions ��������������������46 7� Figure 3�6 Community Perception of Century College ����������������������������������50 8� Figure 4�1 Professional Development Opportunities Available to Employees �����������������56 9� Figure 4�2 Matrix of Current Organizational and Professional Development Activities ����������59 10� Figure 5�1 Minnesota State Colleges and University System (MnSCU) Board procedure 3�24. .. 66 11� Figure 5�2 Century College Mission, Vision, and Values. 68 12� Figure 5�3 Organizations with Active Participation from Century College Cabinet �������������70 13� Figure 5�4 Standing Committees ���������������������������������������������������71 14. Figure 5.5 NILIE PACE Survey results by Employee Classification ������������������������74 15� Figure 5�6 2012 NILIE PACE Leadership Scale compared to Norm Base �������������������75 16� Figure 7�1 MnSCU Institutional and System Performance Metrics �������������������������86 17� Figure 7�2 Information Flow between AtD Core, Data and Advancement Teams ��������������89 18� Figure 7�3 Screen shot of Reading Lab Use by Week, Fall 2012 ��������������������������91 19� Figure 7�4 MyData Web Analytics 4th Quarter 2012� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 92 20� Figure 7�5 List of Resource and Support Centers with Tracking Interface �������������������92 21� Figure 8�1 Budget Guidelines �����������������������������������������������������99 22� Figure 8�2 FY2014 Budget Development Timeline ������������������������������������100 23� Figure 8�3 Overview of MnSCU Institutions’ Progress on Board of Trustees’ Accountability Dashboard �������������������������������������������������������103 Table of Figures V century college June 2013 Century College Overview Century College is the largest two-year college in Minnesota, serving nearly 15,000 credit students and more than 10,000 non-credit students each year� We have nearly doubled in size in the last 12 years and are the first college in Minnesota accepted into the Achieving the Dream national network, an acknowledgment of the College’s ongoing commitment to data-based decision making and its unwavering focus on improving the success of all students and closing achievement gaps� We inspire students to continue learning throughout life and to develop as whole people: intellectually, physically, and emotionally� We prepare and empower students to be successful by helping them develop the knowledge, skills, and abilities needed to enter or progress within the work force or to transfer to a four-year institution, and to adapt and thrive in our increasingly diverse and ever-changing world (Figure 5�2)� Table 0.1 FY2013-2014 Strategic Goals Century College FY2013-2014 Strategic Goals 1� Ensure success for all students� 2� Create a diverse, inclusive and supportive community that embraces equity for all� 3� Create a culture of excellence and innovation� 4� Strengthen our strategic partnerships and community relationships to meet the College’s mission� 5� Expand workforce education and training in cooperation with our partners so that individuals develop the knowledge, skills and abilities needed
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