Sage Analyst Briefing 2013 Delivering cloud innovation to businesses
Session Speakers Room
Arrival and registration Lobby Welcome and introduction Alvaro Ramírez - CEO, Sage Europe Theatre
Market overview and global Amanda Jobbins - Sage Group Chief Marketing Officer Theatre technology strategy recap Klaus Michael Vogelberg - Sage Group Chief Technology Officer Sage One and Google Nick Goode - Head of Sage One, Europe Theatre collaboration Doug Johnson - Principal Architect, Sage One Olivier Colinet - Sales Engineering Director, Google Lorna Syson - Owner, www.lornasyson.co.uk Break Atrium Sage ERP Online Services and André Brunetiere - Head of R&D and Strategy, Sage France Theatre Windows Azure collaboration Rob Fraser - CTO, Cloud Services, Microsoft UK The future and wrap up Amanda Jobbins - Sage Group Chief Marketing Officer Theatre Klaus Michael Vogelberg - Sage Group Chief Technology Officer Lunch and “Ask the experts” Atrium Forum 1 & 2 Sage Analyst Briefing 2013 Delivering cloud innovation to businesses
#SageAnalyst2013 @sagegroupplc
The Sage Group plc 3 July 2013 Sage Analyst Briefing 2013 Delivering cloud innovation to businesses
Introduction & Welcome
Álvaro Ramírez CEO, Sage Europe
Delivering cloud innovation to businesses 2 Sage’s unique position
6 million + 1.9 million customers support 70% 145,000 new worldwide contracts recurring customers revenue in 6 months Market leadership in key economies 26,500 around the 38,000 reseller world customer partners calls daily 40,000 Local accountant expertise partners and support worldwide
Delivering cloud innovation to businesses 3 Our vision
To be recognised as the most valuable supporter of small and medium sized companies by creating greater freedom for them to succeed.
Delivering cloud innovation to businesses 4 Our strategy for growth
1. Focusing the business Reviewing segments served, streamlining product portfolio and reallocating resources to focus on core business strengths and opportunities for greatest growth 2. Capturing the technology opportunity Capturing the commercial opportunities presented by the technology disruption transforming what customers need and expect 3. The benefits of subscription Moving to a more flexible, affordable, higher value added pricing model, providing more active customer relationships and long-term, high-quality recurring revenue streams
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Market Overview
Amanda Jobbins Sage Group Chief Marketing Officer
Delivering cloud innovation to businesses 6 Global technology initiatives
Mobile Sage One
Sage ERP Sage ERP Online Integrated X3 payments Services
Delivering cloud innovation to businesses 7 Agenda
Session Speakers
Market overview and global Amanda Jobbins - Sage Group Chief Marketing Officer technology strategy recap Klaus Michael Vogelberg - Sage Group Chief Technology Officer Sage One and Google Nick Goode - Head of Sage One, Europe collaboration Doug Johnson - Principal Architect, Sage One Olivier Colinet - Sales Engineering Director, Google Lorna Syson - Owner, www.lornasyson.co.uk Break Sage ERP Online Services and André Brunetiere - Head of R&D and Strategy, Sage France Windows Azure collaboration Rob Fraser - CTO, Cloud Services, Microsoft UK
The future and wrap up Amanda Jobbins - Sage Group Chief Marketing Officer Klaus Michael Vogelberg - Sage Group Chief Technology Officer Lunch and “Ask the experts”
Delivering cloud innovation to businesses 8 Growxxx through a new way of working
Set priorities globally
Collaborate, innovate together, share resources, reduce reinvention
Harmonise global brand
Focus locally on customer benefit
Sage Brand Immersion 2012 9 Software industry is changing Trends in software are a huge opportunity for us to do more for our customers
Connected Social
Data Mobile & rich BYOD*
* Bring your own device
Delivering cloud innovation to businesses 10 Customer needs Our customers have business needs to be served by technology, simply
Give me peace of mind – safe, secure
Software appealing Give me more and intuitive to use control to achieve success and grow
Connect me with a Help my business knowledgeable to work more person when I need smartly and them efficiently
Source: Interbrand market research of SMEs, 2012
Delivering cloud innovation to businesses 11 Market segments Recognising customers are different
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Technology Strategy
Klaus-Michael Vogelberg Sage Group Chief Technology Officer
Delivering cloud innovation to businesses 13 Capturing the Tech Opportunity Cloud solutions for each core segment
Start-up and Small and medium Mid-market small businesses sized businesses businesses
Sage One “Hybrid” cloud Sage ERP X3 1 – 20 10 – 200 100 – 500 employees employees employees
Delivering cloud innovation to businesses 14 Right Technology Right Time The shift to multi-platform
• People are using desktop AND browsers AND mobile devices
• Internet has evolved to power the web of devices
• Ecosystems more important than ever to tackle multi-platform challenge
• Connected computing model inherently data centric
• Data is the currency of business
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Sage One
Nick Goode Head of Sage One - Europe
Delivering cloud innovation to businesses 16 Sage One Introduction
Delivering cloud innovation to businesses 17 Sage One European market opportunity
Market Size (number of businesses)
4 million
5.9 million
2.7 million
3.6 million
Delivering cloud innovation to businesses 18 Sage One Customer and market views
„…the Sage One developer followed one “I’m always recommending Sage principle: The product One to other business people Sylvie Morton – In One Clothing should be easy to use and easy to understand.” 4.5/5 Energie KOMPAKT, May 2013
“Cheap, Easy to use, Available to Mac, iPhone and iPad users, 30 day trial” Macworld, 2012
Delivering cloud innovation to businesses 19 Sage One Commercial & channel strategy
• 60% SEM Inbound • 2,000 Accountants UKI • Banks • Referral • API integrations
Delivering cloud innovation to businesses 20 Work the way you live Better together. From anywhere. With tools you can trust.
Olivier Colinet Technical Director, EMEA Google
Delivering cloud innovation to businesses 21 Google Enterprise
Delivering cloud innovation to businesses 22 Google Apps Open Platform
Delivering cloud innovation to businesses 23 Google Apps Google Apps Marketplace & Chrome Store
Delivering cloud innovation to businesses 24 Google Apps Built for Real-Time Team Collaboration
Delivering cloud innovation to businesses 25 Google Apps Ubiquitous Cloud Services Push the industry to create more capable browsers and devices, giving you access to your office wherever you are.
Text bar
Delivering cloud innovation to businesses 26 Sage Analyst Briefing 2013 Delivering cloud innovation to businesses
Sage One
Doug Johnson Principal Architect - Sage One
Delivering cloud innovation to businesses 27 28 Authentication Billing Subscription Management User Management UI Components Rules Engines Developer Toolkit
Sage One Platform
29 Authentication Billing Subscription Management User Management UI Components Rules Engines Developer Toolkit
Sage One Platform Localisation Layer
30 Sage One Platform Localisation Layer Baseline Functional Components
31 Sage One Platform Localisation Layer Baseline Functional Components
32 Sage One Platform Localisation Layer Baseline Functional Components
33 Lorna Syson www.lornasyson.co.uk
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Sage ERP Online Services
André Brunetiere Head of R&D and Strategy, Sage France
Delivering cloud innovation to businesses 35 Sage ERP Online Services Why change?
Existing IT
Established “It works” processes
Delivering cloud innovation to businesses 36 Sage ERP Online Services What we set out to achieve
Choice of Cost Anytime, Secure deployment Effective anywhere
Highly Single Ease of Highly customisable Sign On deployment available
Delivering cloud innovation to businesses 37 Sage ERP Online Services How does it work?
Sage ERP Online Services
Hosted Monitoring, Hosted App Applications logging, configuration alerting Sage 200 Online
Subscription User Infrastructure Sage Murano W Management Management Management ERP Online
Windows Azure Platform Compute , Storage, SQL Billing & Back Office Sage ID Systems
Delivering cloud innovation to businesses 38 Sage ERP Online Services Zoom in
Ops User Customer Partner Support Admin
Sage ERP Online Services Portal Live EuropeanService Management
Sage ERP Online Services Framework Account Logging Integration Monitoring Management Auditing
Access Provisioning Billing Security Management
Site Data Alerts Support Administration Management
Sage ERP Online Web Services
Back Office Mail Apps Zuora Azure Office 365 Gateway
Delivering cloud innovation to businesses 39 Sage ERP Online Services Key Milestones
2011 2012 2013 M J J A S O N D J F M A M J J A S O N D J F M A M J A U U U E C O E A E A P A U U U E C O E A E A P A U Y N L G P T V C N B R R Y N L G P T V C N B R R Y N
Delivering cloud innovation to businesses 40 Sage ERP Online Services What’s Next?
Hosted Common Sage ERP Online Services Ecosystem Applications Services
Monitoring, Sage 200 Hosted App Business logging, Online Mobile configuration Intelligence alerting (UK)
Sage Murano Office 365 ERP Online Sage CRM Subscription User Infrastructure (Spain) Management Management Management
Sage 100 (France) Sage 300 OfficeLine (North Billing & Back (Germany) America) Office Sage ID Systems
Delivering cloud innovation to businesses 41 Sage ERP Online Services Customer Beta Programme
Live: 23rd May 2012 Live: 10th Aug 2012 Mod: Financials Mod: Financials BP: BHPIT BP: Innov8
Live: 12th Nov 2012 Live: 11th Mar 2013 Mod: Financials, Mod: Fin, Com, Commercials Bill of Materials BP: MCS BP: Boldfield
Live: 18th Mar 2013 Live: 4th Mar 2013 Mod: Fin, Com, Mod: Fin, Com, Bill of Materials Project Acct. BP: DMC BP: MSA
Delivering cloud innovation to businesses 42 Sage 200 Online Slick Machine Video
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Rob Fraser CTO, Cloud Services, Microsoft UK
Klaus-Michael Vogelberg CTO, Sage Group
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The future
Klaus-Michael Vogelberg Sage Group Chief Technology Officer
Delivering cloud innovation to businesses 45 Convergence of Architectures One cloud to rule them all
Installed Online Applications Applications
Device experience No need for Cloud customer Control data infrastructure Mobility Customer Always Connectivity manages up-to-date security Ecosystem Everything Reliability taken care of
Migration Pay-as-you-go
Delivering cloud innovation to businesses 46 Sage One Outlook
• Start-up and very small business market underserved
• Highly innovative, incentivises right technology choices
• Advanced solution for 5 to 25 employees segment
• Expand mobile capabilities
• Technology research in areas such as NoSQL
• Innovation not just in technology but business processes and compliance too
Delivering cloud innovation to businesses 47 Sage ERP Online Services Outlook
• UX in first instalment purposely close to previous on-premise generation to avoid disorientation
• Future investment in immersive, responsive, touch-enabled UX
• Reduce footprint of client app
• Continue to expand proposition to non-core users through mobile services
• Alternative managed on-premise and hybrid deployments
• Progressive platform consolidation, ERP applications becoming a plug-in
Delivering cloud innovation to businesses 48 Technology Advisory Group Importance of looking from the outside in
Rajat Taneja • EVP and CTO of Electronic Arts • Previously CVP for Microsoft’s e-commerce, online services, and SMB offerings
Alex Gounares • Founder and CEO of Concurix Corporation • Formerly CTO of AOL • Previously technology advisor to Bill Gates
Pierre Samec • CTO of TriZetto • Formerly CTO of Expedia • Background in BI
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• Transformational change
• Delivering cloud innovation for businesses, at pace, based on customer needs
• Trusted partner for SMBs globally, providing them with the right technology at the right time
• Building robust ecosystems working with great partners
• Delivering on our technology strategy, which will drive growth and sustain Sage’s competitive advantage
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Thank You
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