MOTT DNE Leads

Business Name Country Company Overview Contact - First Last Title Email Website Notes & Follow up

This company does a lot of FIT but is not strong yet in New . A lot of their clients are Tour Operator specializing in tailor made programs. USA TRAVEL provides a large program of motor trying to combine cities in the USA - they are looking for an urban experience. But they would coach tours, fly & drives, city package, cars, motorhomes, attractions, hotels, villas, cruises, etc. USA like to entice them with more of a rural product line - especially for fly-drives and FITs. We did USA Travel Consultants TRAVEL offers a website with extensive information and online booking possibilities for travel agents. Sophie Alsteens Reservations Manager [email protected] www.usatravel.be a brief overview of the state and its offerings.

For Back Roads, New England numbers are on the increase. The number one product they sell in the USA is National Parks. She said New England is often a second or third trip to the Tour Operator specialized in fly and drives, à la carte, USA kind of destination. She has product in MA mostly in Boston and on Cape Cod but was adventure, motorhome and car rentals throughout the U.S. Also offer camping and bus tours. New- wondering if she could learn more about the North Shore, so we did a brief overview of the Back Roads England program includes MA, VT, ME, CT, RI with car rental. Delphine Berteuil Sales Consultant [email protected] www.backroads.fr area and said would follow up with more info.

On Line Activity Specialist which has become, besides Viator and Expedia, one of the leaders in this business. A leading provider of sightseeing tours, travel experiences and ground transportation worldwide. With over 6,000 carefully selected travel activities in 400 destinations and user-friendly features such as traveler reviews, wish lists, suggested itineraries and gift certificates, City Discovery can meet the varied interests of travelers. It sells directly to consumers through City-Discovery.com and a network of over 13,000 travel agencies and affiliates. City Discovery is available in 16 languages with offices in USA, France, , Greece, and the Philippines. In 2003, a team of experienced travel professionals got together to create City Discovery. They have been involved in the growth of the Internet Travel Industry from the very beginning (1997) and knew that the next stage was to create a simple online reservations system that lets travelers book quickly and easily. Some Facts about us : 6 million website visitors yearly, 200 000 customers, 6 000+ tours and activities, 400+ destinations, 13,000 registered travel agencies, 700+ airports available for airport-transfer, 4 stars out of 5 average customers review, Best Price Guarantee Low, low prices from trusted tour operators, 24/7 Customer Service Support. We have one of the largest online inventories of tours and things to do. Below are samples of the kinds of products we offer: City Tours & Sightseeing, City Pass & Skip the Line Tickets, City Discovery has a good amount of attractions and activities for Boston, but they are Hop On Hop Off Tours, Segway & Walking Tours , Day Trips & Excursions outside the city, Private Tours, looking for more across the state. We did a brief overview of the state so they could get a Night Tours, Photo Tours, Shore Excursions, Cruises, Mini & Dinner Cruises, Shows, Cabarets & sense of the kinds of attractions we have to offer. They plan to create a Massachusetts mini City Discovery Inc. France Concerts, Food, Wine & Gastronomy, and many more. Audrey Lelay Product Manager Americas [email protected] www.city-discovery.com website but the focus of it will be on Boston.

Maison des Etats-Unis is a French tour operator that has an FIT department and a GROUP department (we’re 10 people). We’re For this company, 2012 was not the best year for business but it wasn't the worst, either. specialized in US travel and offer customized fly & drive and escorted tours for Maisons works only B2C, so they do not work with travel agents but rather direct with both: low and high budget to our French people who plan to visit the US (so consumers. They work with TourMappers as a receptive operator. They do sell some most of our guests travel for leisure). We plan to develop our online system. attractions and add-ons but they generally do that through TourMappers, Team America or Maison des Etats-Unis belongs to a larger group, the main company is Maison New World Travel. Right now they only focus on Boston and Cape Cod but are interested in Maisons des Etats Unis France de la Chine. We work only B2C. Nadege Bonnet Product Assistant [email protected] www.maisondesetatsunis.com expanding product to other parts of the state such as the Berkshires and Western MA.

Tourismus Schiegg is a German Tour Operator selling North and to clients in , Austria and Switzerland. The company was founded in 1996 and started with selling Latin America. Since 2008 we also sell . Each year we take part in several trade fairs in Germany, Austria and Switzerland. Currently we offer four escorted tours and two self drive tours on our homepage. Our main focus is on customized self drive tours. We book the flights, car rentals, accommodations and Tourismus Schiegg sells mainly FIT but some group as well. We mainly just did a brief Tourismus Schiegg Germany excursions for clients and plan the tour according to their wishes. Markus Schiegg Owner/General Manager [email protected] www.american-tours.com overview of the state with suggestions of fly-drives and tours. We are a wholesale Tour Operator based in Rome offering long haul destinations since 1974 and specialized in tailor made proposals for This company is in the process of developing USA product - for a while it was just NYC and FIT and groups. We are currently promoting escorted tours in New England and beaches and they are finally expanding into the country. They work with more than 40 we are interested in expanding our products in the area with local business receptives and partners across the USA. They are looking for high quality inns and small Viaggi Dell'Elefante Italy partners. Riccardo Minozzi Project Mgr. North & South America [email protected] www.viaggidellelefante.it properties in Massachusetts. Since its beginning in New York City in 1988, Amnet has Amnet is looking to expand in the USA and East Coast beyond major cities. They work not just grown to a total of 8 locations in the and 3 in Japan. We have two in the Japanese market but also in South Korea, Taiwan, the Philipines, Singapore and sections: In-bound and Out-bound. In-bound section is taking care of people Malaysia. They bring 10,000 people a year to the USA. Of that number, 60% are business who are coming from Japan, Philippines, Malaysia, and Singapore and planning travelers (medical and MICE) while the other 40% is leisure. Their packages fly to both New to expand countries from South East Asia and more. Out-bound section is taking York and Boston. They work with all major hotel chains and would like to know more about Amnet Japan care of people who are Japanese and living in the United States. Yasutaka Kambe Branch Manager [email protected] www.amnet-usa.com the parts of Massachusetts other than Boston. We discussed the current product ANA has in New England. The first is a fall tour that begins We are Japanese Tour Company (Wholesaler). We have in Chicago and goes to Toronto, Quebec, Stowe, Lenox & Stockbridge, and then New York tour packages from Japan to US & Canada. At this time we are focusing on: City. The second is a summer trip that includes Niagara Falls, Stockbridge, Boston and New Museum tours in East Coast (Boston), Tanglewood, Stockbridge/Norman York City. They are looking for more information about Massachusetts, not just in the Rockwell Museum. We are interested in getting more information about this surrounding Berkshires area but also other parts of the state so they can expand their ANA Sales America Japan area and other New England areas. Yoshiharu Otsu Director, New York Office [email protected] www.anahallousa.com product and sell more of the state. We discussed Plymouth, Cape Cod, the John Majiro Trail HIS is both an inbound and outbound tour operator servicing the Japanese traveler. HIS provides packaged tours including air ticketing, hotel, and tours. HIS New England tours are comprised of both inbound and outbound travelers with the same tour package being offered to Right now HIS only sells Boston city tours, and they wish to change that to be able to sell both through domestic and in-country offices of HIS. HIS is eager to gain more of Massachusetts and New England. They specifically are looking for a 1-night, 2-day information on hotels, destinations and attractions to expand their current tour that starts and ends in Boston. We did a brief overview of the state, and the things you offerings to the Japanese traveler; all information will be shared with their can get to within 1-2 hours of Boston to maximize the time constraints. Will follow up with HIS International Tours Japan Japan office. Madoka Sugifuji Manager Media Sales [email protected] www.his-usa.com more info. MOTT DNE Leads

Established in 1964, JTB Americas, Ltd. is the 1st overseas subsidiary company of JTB Corp and has continued to strive to specialize in travel services of inbound and outbound travel including corporate business travel, MICE, leisure travel, and FIT arrangements. With 48+ years of experience, the network of companies has been recognized as a full service DMC in the regions of Hawaii, the Mainland US, and Canada. As of 2012, JTB Americas Group consists of 20 subsidiary companies with a diversified network of 1090 employees. JTB Americas is able to offer high quality products and services for travelers from all over the world. JTB International, Inc. specializes in providing both inbound groups and FIT (packaged programs) services to destinations across the US. Passenger handling in 2012 was approximately 40,000 FITs and 30,000 in groups. ‘LOOK JTB’ is an established brand for JTB’s overseas travel packages on the FIT market and we organize tours and optional tours “things to do”when our customers get to the destination. We make sure our customers have a wonderful time while traveling. We provide “easy travel” for our customers: transportation between airport and hotel, land operators for questions or troubles and Online Services, internet access to our operators for questions or applying for optional tours. As for The summer and fall of 2012 did very well due to the brand new air service on JAL from New England programs, currently our destinations are Boston and Stowe. We Tokyo to Boston. JTB International sells only package tours. They are interested in adding have several optional tours from Boston. Starting in April 2013 we will offer a twoday small, brief excursions onto their current packages - things like tasting tours. Boston is still tour going to Stowe. Our target is how easily and safely our customers can get relatively new to their clients so they want to continue to sell the city product as well. They JTB International Japan to one destination from major cities and have a wonderful experience. Akari Calder Package Planning Manager [email protected] www.jtbi.com say it is hard to find reasonably priced hotels in Boston so they are working on that as well. JTB Travel Network is a Japanese leisure tour company based out of New York and Los Angeles. We offermore than 1,000 packages and optional tours departing from US major cities, South America and Europe. Most of the tours are escorted with Japanese speaking guides. Major JTB has done well to capitalize on the new direct flight to Massachusetts from Tokyo on JAL. destinations are US National Parks, World Heritage sites in Europe and South Their tours, which are mainly escorted tours accompanied by a Japanese-speaking tour America. Our primary customers are Japanese who live in the US, but also from guide, cover parts of the Berkshires and Boston. They want to find out more about what Japan who book through our website. JTB served 80,000 people in 2011, and product they can sell in other parts of Massachusetts. We did a brief overview of the state forecasting 95,000 people in 2012. We are now seeking new destinations during the course of the meeting. Over the past few years, sales have been tough, but they JTB Travel Network Japan attractive to Japanese tourists. Daisuke Hamada Supervisor [email protected] www.looktour.net believe the economy is improving.

Net Travel is a tour operator/wholesaler based in the , offering a large selection of fly-drive This company sells mainly FIT (moderate end) - a lot of tailor-made USA product. We just did tours and tailor made travel to the United States and Canada through destination specific websites like a brief overview of Massachusetts as a destination, as New England is very new for this America Travel Guide, Las Vegas Travel Guide, New York Travel Guide and Canada Travel Guide. We sell company. He would love some sample itineraries to better get to know the state as well as America Travel Guide Netherlands direct to the consumer and also wholesale for tour operators for the Dutch and Belgium markets. Marcus Blok Managing Director [email protected] www.americatravelguide.nl access to our photo library.

Mr. Jenson said he came to the Summit to learn more about New England. He is looking for American Holidays is a full service tour operator specializing in the US, with New England as one of the news updates and information. He said Boston is first and foremost the gateway to the region focus destinations. We offer city breaks in Boston, golf and skiing packages, as well as fly/drive so it is a major part of their New England product, which consists of city breaks, shopping itineraries in all states. Looking for enhancements to our existing products such as: outdoor activities; excursions, golfing and skiing trips, etc. He is looking for fly-drive suggestions that will give the more itineraries; as well as seasonal, historical or cultural opportunities. 90% are individual travellers, idea of "New England." He said the USA is a growing product in , and it was voted with tailor-made itineraries – we welcome suggestions and anything that can help us be the “New "best destination" at the travel awards in Norway. American Holidays sells to Norway only, American Holidays Norway England Specialist” in Norway! Widar Jensen Director of Sales and Marketing [email protected] www.americanholidays.no and works with both Bonotel and Gullivers.

Frontier Travel has been trading for over 20 years specializing in fly-drive holidays to Canada under the Frontier Travel is expanding beyond Canada into the USA, and will for now sell New England website www.frontiercanada.co.uk. Due to the success of this programme we have decided to branch and the West. She is currently sourcing a receptive company in New England to work with out into selected parts of the US with New England being one of our choices. We already have had and is looking for assistance with things like photographs, marketing support, etc. Frontier several bookings for the area and feel that New England will be a good fit with our family and couples has a very devoted clientele, which are roughly 20-30% of their business. We discussed the market. We have a reasonably affluent database and a very loyal client following and feel confident parts of Massachusetts which would work well for Frontier, such as Western Massachusetts Frontier Travel UK that they will be pleased to see that we can offer them more choice for their holidays. Sandra Potter Managing Director [email protected] www.frontier-travel.co.uk and the Berkshires. Richard is sending some staff to New England on a FAM in June, and was looking for some assistance with activities. The FAM will showcase parts of New England to the company's six Tailor made vacations throughout America. Dedicated programs to Florida, New England, California & top-selling UK agents, and will go from Boston to Vermont by way of Western Massachusetts. The West, Carolina and The South. Itineraries feature country inns, boutique hotels, resorts and private The age of the sales team participating is 40-55, which is about the age of many of the The Vacations Group/New England villas. The Vacations Group has a comprehensive direct marketing campaign, a high level of repeat company's clientele. We also briefly discussed the promotion MOTT did with the company Vacations UK business and is sold extensively by UK independent travel agents. Richard Wimms Managing Director [email protected] http://www.newenglandvacations.co.uk this winter and its results.

Founded in 1970, are specialists in tailor-made travel for destinations around the world. We Trailfinders is looking for hotels to work with outside of Boston. Their numbers for Boston have 26 travel centres across the UK & Ireland and our sales consultants are among the most widely and New England are not great - they are about on par with last year. But the USA numbers travelled in the industry. Our New England programme is made up of a variety of accommodation are up by 14%, so it is a bit disconcerting. We discussed the possibility of adding the North across all 6 states, ranging from 3 to 5 star hotels and private homes and cottages. We also offer a Shore to a package tour that is called "Maritime New England" and includes Boston, Mystic, Trailfinders UK selection of day tours and coach tours in the region as well as car & motorhome hire. Jane Poyser Contractor - USA [email protected] www.trailfinders.com Newport and Cape Cod. Will follow up with more information.

Hayes and Jarvis is part of the TUI Group of companies. We specialise in offering tailor made holidays TUI's numbers has increased significantly this year over last year, mostly due to their ranging from short breaks to long stay twin and multi centres and budget accommodation to luxury increased MA product as well as the joint promotions they've done with MOTT in FY13. To hotels and unique, inspirational experiences. New England is a perfect fit for our customers as it offers a date in 2013, they are at 64% of last year's bookings, and the year is only one-quarter of the wide range of experiences and has been extended in our 2013 programme due to the success of the way through. Average length of stay is 3-5 days now. One of their specialty fly-drives, the 2012 Discover New England Summit. We are looking to continue this growth in 2014 and beyond. We Boston & Cape Cod fly-drive, is up by 15%. The main concern now is that people are booking have several distribution channels in the , including our retail chain of high street shops much later than they used to, and are asking for Cape Cod holidays in the height of summer TUI Travel Specialist Division UK – Thomson- and our website www.hayesandjarvis.com Sarah Lax Head of Purchasing [email protected] http://www.hayesandjarvis.com less than one month out.

Virgin Holidays was formed in 1985 with a view to selling holiday packages using seats on the new Virgin Atlantic routes to the US. Forming the leisure marketing wing of the Virgin Atlantic Group, Virgin Holidays has become one of the largest and most successful scheduled holiday companies in the UK, providing package and tailor-made holidays worldwide. Built on the Virgin principles of excellent customer service, high quality and value for money, Virgin Holidays offers maximum convenience and The major concern for Virgin this year is, much to their surprise, it's really hard to get the flexibility with an emphasis on fun and excitement. The brand is particularly known for the “magic room allocations they need in 2013 - during a year in which the conventions should have touches” its customers have come to expect whatever destination they choose – whoever they are – slowed down from 2012 (which was the largest convention & meeting year to date in and for its honesty, reliability and innovative twists. This approach is encapsulated in what the company Boston). It seems to them that Boston is losing its FIT focus. Kerem said it doesn't seem to be calls its ‘Rockstar Service’. The company sells direct to consumers via the web, phone and an expanding an availability issue - it just seems as if the hotels are not being as proactive as in years past, network of concessions in department stores and supermarkets across the UK, as well as through and/or not giving the focus to leisure/FIT that they have in the past. Cape Cod, on the other longstanding trade partnerships. In 1986, Virgin Holidays carried just over 14,000 customers, while in hand, is doing very well with Virgin this year, due to changing some contracts. Kerem's post- 2009/2010 that grew to nearly 500,000. In 2010 the company was voted in to the top ten brands Summit plan was also to do some research across the Berkshires on his way back to the Virgin Holidays UK nationally for customer service. Kerem Ibrahim Contracts Manager [email protected] www.virginholidays.com airport, and do some site inspections at some properties there. MOTT DNE Leads

Booking.com B.V., part of Priceline.com (Nasdaq: PCLN), owns and operates Booking.com™, the leading worldwide online hotel reservations agency by room nights sold, attracting over 30 million unique visitors each month via the Internet from both leisure and business markets worldwide. Established in 1996, Booking.com B.V. guarantees the best prices for any type of property, ranging from small independent hotels to a five star luxury through Booking.com. The Booking.com website is available in 41 languages and offers over 249,828 hotels in 177 countries. Booking.com B.V. is based in Amsterdam, the Netherlands, and is supported internationally by offices in 86 cities. Our Mission To help travellers Booking.com is offered in 41 different languages and the main countries its used in are the of all backgrounds easily discover, book, and enjoy the best places to stay in the world. Our Vision USA, UK, Canada, France and Germany. They currently have 85 properties in Boston on the through Booking.com, we offer an informative, user-friendly website with the best prices guaranteed. site right now, and 629 in Massachusetts. The booking window can be anywhere from last- Our goal is to provide business and leisure travellers with the easiest to use and most cost-effective way minute deals to 120 days out. They offer a 15% commission, and no one pays until after the to discover and book from a broad selection of accommodation options, wherever they travel in the stay. Owned by Priceline, Booking.com is opening up an office in Boston very soon. They are USA-Online world. Our multilingual customer service team and call centre provide dedicated assistance and looking for a list of the top landmarks in Massachusetts to assist in their search engine Booking.com advocacy for all our customers. Allison Block Ehrlick Senior Account Manager – New England [email protected] www.booking.com optimization.

Expedia, Inc. is the largest online travel company in the world, with an extensive brand portfolio that includes some of the world’s leading online travel brands, including: Expedia.com, Hotels.com, Hotwire, Egencia, eLong, Venere.com, Expedia Local Expert, Classic Vacations. The company delivers consumers value in leisure and business travel, drives incremental demand and direct bookings to travel suppliers, and provides advertisers the opportunity to reach a highly valuable audience of in-market travel consumers through Expedia Media Solutions. Expedia also powers bookings for some of the world’s leading and hotels, top consumer brands, high traffic websites, and thousands of active affiliates through Expedia® Affiliate Network. (NASDAQ: EXPE) Our mission is to revolutionize travel through the power of technology. Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of Expedia says that they have worked with the Greater Boston CVB in the past on some hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both marketing programs such as promoting Restaurant Week - they created a landing page which leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers they promoted online through social networks and which gave the event extra traction. They USA-Online consumer travel demand from nearly every continent to more than 160,000 hotels and hundreds of were wondering if they could do something similar with MOTT. 65% of Expedia users are Expedia / Hotels.com Travel Agency airlines, tour operators, car rental companies and destination services supply partners. Elyana Falk Associate Market Manager [email protected] www.expedia.com based in the USA. Their fastest growing market is China. Canada is also very large. Of all of Orbitz's brands, ebookers.com is the most international, with users in the UK, France, Orbitz Worldwide. Transforming the Way People Travel. Orbitz Worldwide is a leading global online Germany, Italy and many other parts of Europe. Hotelclub.com, another on of their brands, is travel company that uses innovative technology to enable leisure and business travelers to research, an Australian company that sells not only to Australians but also to the Asian market. They plan and book a broad range of travel products. Orbitz Worldwide owns a portfolio of consumer brands sell primarly hotels and car rentals. Orbitz is the booking engine for such entities as Air that includes Orbitz (www.orbitz.com), CheapTickets (www.cheaptickets.com), ebookers Canada Hotels, Alaska Air, Southwest, rewards points for American Express, Amtrak and (www.ebookers.com), HotelClub (www.hotelclub.com), RatesToGo (www.ratestogo.com), the Away orbitz.com; cheaptickets.com; Virgin America. The major concern they have is compression problems. They are interested in USA-Online Network (www.away.com) and corporate travel brand Orbitz for Business ebookers.com; hotelclub.com; figuring out how to tell when Boston will be at its busiest, so that they know from a price Orbitz Worldwide Travel Agency (www.orbitzforbusiness.com). Joanie MacDonald Northeast Market Coordinator [email protected] ratestogo.com perspective for their websites. They plan to work with the GBCVB on this. They would also

Travelocity® is committed to being the traveler’s champion – before, during and after the trip – and provides the most comprehensive and proactive guarantee in the industry (http://www.travelocity.com/guarantee). This customer-driven focus, backed by 24/7 live phone support, competitive prices and powerful shopping technology has made Travelocity one of the largest travel companies in the world. Travelocity also owns and operates: Travelocity Business® for corporate travel; Dawn handles the advertising for this region for Travelocity. They are interested in selling igougo.com, a leading online travel community; lastminute.com, a leader in MOTT and the RTCs advertising based on first party data that they collect, targeting people European online travel; and ZUJI, a leader in Asia-Pacific online travel. who have already booked a trip to Massachusetts. Travelocity's primary market is the USA, USA-Online Travelocity is owned by Sabre Holdings Corporation, a world leader in travel but Travelocity.ca is very popular in Canada. Travelocity is about to be the backend for a Travelocity Travel Agency marketing and distribution. Dawn Briggs Regional Sales Manager [email protected] www.travelocity.com major South American OTA.

Viator is the world’s leading resource to discover and book travel activities, providing online and mobile access to more than 15,000 curated trip activities including tours, attractions, shore excursions and private guides, in more than 1,000 destinations worldwide. In-house travel experts work with trusted local operators to ensure the quality and value of every experience, all backed by Viator’s 24/7 customer service and global low-price guarantee. With more than 350,000 verified reviews plus exclusive videos and insider travel tips, Viator has everything a traveler needs to find and book the best Viator sells tours and activities only. They do consider themselves a global company, things to do worldwide. In addition to the flagship site — Viator.com – travelers can book in advance or although 45% of their business is based in the USA. 35% is from Europe and the rest comes in-destination via the Viator Tours and Activities App for iPhone, iPad, iPod touch and Android, the from the rest of the world. They offer 9 multi-lingual sites but most of their bookings come Viator Shore Excursions website as well as locallanguage sites for European, Latin American and Asian through their English language site. Last minute bookings are very popular. They are looking traveler’s. Viator also provides tours and activities to more than 2,500 affiliate partners including some for more activities, such as food tours and other packaged activities. Their rate structure: of the world’s top airlines, hotels and online travel agencies. Founded in 1995, Viator is a privately held They sell for the same rate as the company does but they get a 25% commission. The way it USA-Online company headquartered in San Francisco with regional offices in Sydney, London and Las Vegas. Viator works is, once a purchase is made, the attraction sends a voucher to them to be redeemed Viator Travel Agency – travel with an insider. Marissa Evans Product Manager [email protected] www.viator.com by the client. They have 2,500 affiliates.

Yankee Publishing is the new publisher of the Official Discover New England Travel Guide, which will be published in 2014 in three editions: English, German and Japanese. Tour operators, travel agents, and international visitors will use the editorial and advertisements in the travel guide as a resource to plan their itineraries in New England. Total distribution is 70,000 copies, print and digital. App versions of the We discussed the new publishing deal that Yankee has with Discover New England for its travel guide will be available for free in the Apple Newsstand and Google Play stores. Yankee's editors foreign language guides, and talked about some possible advertisers for the new editions are currently planning the content for the 2014 edition, and we would welcome information from about to come out in the fall. We also discussed various story ideas, such as the John Manjiro Yankee Publishing USA-publisher suppliers. Jamie Trowbridge Trail in Fairhaven/New Bedford, garden tours, etc. Will follow up with more. MOTT DNE Leads

AlliedTpro is undergoing a major merger, which, when all is said and done, will have them merging with GTA by April 2014. Allied was happy to say that at least for the high-end line (Peter is head of VIP Concierge so he only deals with the top-end clients), the numbers to Massachusetts are 14% up this year. Return clients want to continue to come back to them for good products. They are done with New York, DC, etc. and want something different. Some of the major hotels they sell in Boston are the Mandarin and the 4 Seasons, and on Cape Cod it's the Chatham Bars Inn. The thing that they can offer is really good rates, as well as concierge services - they act as a destination management company but for leisure and FIT Well-positioned under the reputable Kuoni umbrella and a member of the Kuoni Destination clients. They work with boutique operators in the UK such as Abercrombie & Kent, Audley, Management network, AlliedTPro is a dynamic and innovative company arranging and operating land- etc., but their major clients in Europe are in Switzerland - Kuoni being massive and the based services in the U.S.A. Through the confidence and trust of both our partners and our suppliers umbrella company that owns Allied. The high end clients typically just want to see Boston and following the mainstay of Kuoni philosophy - our commitment is to create the best value for people. Cape Cod - there are not many looking to stay in the Berkshires, although Allied's regular Allied T-Pro USA-Receptive AlliedTPro is the market leader for ground services in the U.S.A. Peter Frost Head of VIP Concierge [email protected] www.alliedtpro.com product line does sell that region.

Founded in 1983, American Ring Travel, Inc. (ART) is a privately owned, professional and experienced inbound tour operator headquartered in Valencia, California (Los Angeles County). We also have company-owned offices located in Orlando, Miami and Honolulu. American Ring Travel, Inc. (ART) is one of North America’s most reputable inbound Tour Operators. For over 25 years, we have specialized in providing travel arrangements in the United States and Canada. Our expansive product range includes Hotel & National Park Accommodations, City Packages, Escorted Coach tours, Self-Drive tours, American Ring Travel sells 100% to Western Europe. Their biggest concern at the moment is Cruise Handling, Ad Hoc Leisure Groups & Incentives. American Ring Travel works exclusively with travel just the need to educate the general hotel sales force in Massachusetts and New England companies. We pride ourselves in offering extensive product knowledge, quality holidays, excellent with how lucrative it could be to work with a receptive operator on FITs and fly-drives. Some service, and customer satisfaction at competitive rates for international travel programs to the USA and hotels may think they would have to give up and allocate a major amount of their available Canada. Our industry-leading Self-Drive client documentation is customized for each individual booking rooms, which is not true - they could do free sell and just allocate a small portion. ART is also American Ring Travel USA-Receptive and offered in seven languages. Jerry Varnes Product Manager [email protected] www.americanringtravel.com looking for some new properties to sell in the Salem area - will follow up.

For more than 80 years, the Globus family of brands has been providing a variety of vacations that Globus is often on the lookout for new properties that would be able to allocate a 25-room address the needs of today’s diverse traveler with unparalleled vacation experiences, full of discovery block. At the moment their product in MA consists of Boston, the Berkshires and Sturbridge. and insight. We offer hundreds of unique itineraries all over Europe, North America, South America, They would love to find some historic but very nice properties to add to their portfolio. We Asia, Australia and . Whether it’s a fully escorted, premium, independent, or river cruise vacation, discussed a few possibilities in the Berkshires. We also discussed their fly-drive program - this with Globus, Cosmos, Monograms and Avalon Waterways you will get unmatched value, insider is easier as far as rooms needed because they don't need the large room blocks for these knowledge, and worldclass customer service with every journey. We offer both escorted and driving which are smaller products. They sell to the following markets: Australia, UK, North America Globus Family of Brands USA-Receptive vacations in the New England area that operate from April through November Tracie Wingo Contractor of Hotels & Transportation [email protected] www.globusfamily.com and India.

Hotelbeds is interested in expanding its product line in Boston and on Cape Cod, both of which have seen significant growth in recent years. We talked about not only properties in Hotelbeds is a leading Receptive and B2B provider, offering accommodation and destination services to those regions but also hotels on the outskirts, such as Plymouth County and Southeastern travel trade professionals Worldwide. We are part of TUI Travel PLC, the world’s leading International Massachusetts. Their hotel product runs the gamut - from small B&Bs to high-end - but Hotelbeds USA-Receptive leisure travel group. Terri Holiday Market Manager [email protected] www.hotelbeds.com sometimes chains work great. Japan is a new market for them; they sell a lot to Europe.

Tourico Holidays offers a diversified technology-driven platform which instantly exposes your product to our well-qualified industry partners located in more than 100 countries. This platform can bring you true incremental business in regions and industries that traditional marketing strategies are unable to deliver. Market Reach - We are an extension of your current marketing initiatives, and can provide extensive, deep-penetrating on and offline marketing through email, banner ads, meta search and other effective methods. Incremental Revenue - We can diversify your guest base and bring international travelers to your property or attraction,who on average stay longer, spend more, and Tourico at the moment is focused on expanding its properties in Massachusetts - their travel outside of your typical seasonality. As a partner, you will also receive valuable business analytics Director of Product Development, numbers have significantly increased over the last several years. FIT and fly-drives are their Tourico Holidays USA-Receptive gathered from our vast databases to help grow your business. Olivia Crossey Northeast [email protected] www.touricoholidays.com main product.