JANUARY 28, 2019 | VOLUME 154, NUMBER 4 | BANKERSDIGEST.COM

ARKANSAS OZK Welcomes Kerley in Newly Created Role as Chief Deposit Officer -Based Simmons Little Rock-based Bank OZK has hired consumer deposit finance and whole- Bank Names Horning Market OTTIE KERLEY as its newly created chief sale deposit pricing at SunTrust Bank, as President for Tulsa deposit officer to oversee all aspects of well as a marketing database analyst for the bank’s deposit Wells Fargo & Co. Fayetteville, Arkansas-based Simmons strategies, including Kerley received an MBA degree from Bank has named REX HORNING market data analytics, Emory University’s Goizueta Business president for Tulsa. He will spearhead deposit growth and School in Atlanta, , and is a strategy, talent deposit pricing. graduate of Wake Forest University’s acquisition, client Kerley has more Wayne Calloway School of Business and relationships and than a decade Accountancy in Winston-Salem, North product delivery for of experience in Carolina, where he received a BS degree the Tulsa market deposit pricing, in business. while overseeing KERLEY financial analysis, Bank OZK conducts banking oper- operations. forecasting and statistical modeling for ations through 253 offices in Arkansas, Horning’s new role follows 17 years national and regional , including Georgia, , , , HORNING SunTrust Bank, where he most recently Alabama, , , at , led deposit pricing for a $110-billion and . The company previously Bank SNB, where he most consumer deposit portfolio. Previously, had $22.09 billion in total assets as of recently served as vice chairman for the bank’s Stillwater and Tulsa markets. Prior he was a senior financial manager for September 30, 2018. • to Bank SNB’s 2018 merger into Sim- mons Bank, Horning served for 16 years as market president for Stillwater, Bank TEXAS Dreibelbis Named President SNB’s headquarters. During this period, he was named 2004 Citizen of the Year by and CEO of Woodforest National Bank the Stillwater Chamber of Commerce. The board of Woodforest National Bank, Conroe Economic Development Council, Horning is a member of the Advi- based in The Woodlands, has named as well as on the advisory council for the sory Council for the Oklahoma State JAMES “JAY” DREIBELBIS as president Sam State University School of Chamber’s OK2030 Initiative. He also and chief executive Banking. He is a member of the finance previously served as chairman for the officer. He joined committee and board of directors of Stillwater Chamber of Commerce. Woodforest the Texas Bankers Association, where An Oklahoma State University alum- National Bank in he served as chairman for the 2017–18 nus, Horning serves on the university 2007 as CEO of its fiscal year. Dreibelbis also serves on the foundation’s board of governors and sits newly acquired board for LiftFund, a nonprofit organiza- on the university’s past presidents com- institution, Wood- tion that helps finance new small-busi- mittee. Horning’s previous service to his forest Bank FSB. ness and startup companies in Texas and alma mater includes stints as chairman of Shortly thereafter, the Southeastern U.S., as well as Payrailz, the OSU Alumni Association board, trust- DREIBELBIS he was named a digital payments company. He previ- ee of the OSU Foundation and chairman of president and chief operating officer of ously served as chairman of the Conroe/ the OSU Spears School Associates. Woodforest National Bank. Lake Conroe Chamber of Commerce and Founded in 1903, Simmons Bank Dreibelbis received his undergrad- campaign chairman for United Way. operates approximately 200 branch lo- uate degree from Texas A&M Univer- Established in 1980, Woodforest cations throughout Arkansas, , sity. He currently serves on the board National Bank operates more than 700 , , Oklahoma, of Woodforest National Bank and the branches in 17 states across the U.S. • and Texas. •

PUBLISHED EVERY MONDAY EXCEPT THE FIFTH MONDAY OF THE MONTH TEXAS -Based Interfirst Corp/1st National Bank’s Elvis Leonard Mason Passes Away ELVIS L. MASON died on December 24, later found, and serve as chairman of, 2018, after a long battle with Parkin- the John E. Gray Foundation and the son’s disease and heart disease. Joan John E. Gray Institute at Lamar University. Frances Baker After several years organizing a bank ESTABLISHED 1942 Mason, his wife of holding company with 1st Security as (USPS 041180) 57 years and its lead bank, Mason became president devoted caregiver, and CEO. He received the Outstanding Southwest banking news was by his side Young Man Award through the Beaumont published every Monday except when he passed Chamber of Commerce, later elected its the fifth Monday of the month at away peacefully at president, and served as president of the 1700 Rio Grande St., Ste. 100 home. He was 85. Economic Development Foundation. Austin, Texas 78701 A highly success- In 1974, Mason was named vice MASON Neil Ferguson, Editor ful and regarded chairman of 1st International Bancshares Alina Greavu, Publication Manager Texas banker, Mason was admired for his in Dallas. He served as president of 1st Lindsey Gehrig, Associate Editor rigorous work ethic, uncompromising National Bank and, ultimately, chairman Bob Brimer, Advertising values, sage advice and a mischievous and CEO of Interfirst Corp., then the “stir-the-pot” sense of humor. He held a largest banking organization in Texas Contact Bankers Digest at genuine interest in, and high regard for, and the nation’s 15th largest commercial 512/474-6889 those who rose above their life’s chal- banking organization, with 65 subsid- [email protected] lenges, and his own achievements have iary banks in Texas and total assets of bankersdigest.com inspired many who knew him. more than $21 billion. The corporation For display or classified “He had this interest in people’s lives had significant international operations, advertising inquiries, email and it just didn’t really matter who it including offices in London, Singapore, [email protected] was,” Mason’s daughter, JoEllen Mason, Hong Kong, Tokyo and Paris. While chair told The Dallas Morning News. Whether and CEO at Interfirst Corp., Mason cham- One year subscription rate: chatting with barbers or shoe shiners, pioned the construction of Interfirst Print and digital $59 she recalls, “he would always find out Plaza, the 72-story Dallas landmark now Digital only $39 more about them in 10 minutes than known as Bank of America Plaza. most people could in 10 years.” Also while in Dallas, Mason was Opinions expressed by Born and raised in rural Louisiana, elected by the board of directors of the writers of bylined articles in this Mason joined the U.S. Army officer Federal Reserve Bank of Dallas to rep- publication are not necessarily candidate class, ultimately rising to resent the 11th Federal Reserve District those of Bankers Digest. We make the rank of captain. After his service, on the Federal Advisory Council of the no representations or warranties for he earned an undergraduate degree Federal Reserve System. information, products or services contained in any advertisement in this in economics from Lamar University. In 1984, Mason joined with RANDY magazine or on the Bankers Digest Chosen for a Rotary Fellowship to study BEST to create Mason Best Co., which website. Editorial guidelines may be at Rhodes University in Grahamstown, raised nearly $2 billion to invest across obtained upon request. Articles and South Africa, Mason completed numerous industries, including oil and photos may be submitted to above graduate studies in international gas exploration, food, defense, busi- address or sent via email. economics. In addition, he graduated ness products and insurance. He served from the Stonier Graduate School of as co-founder and managing partner Periodical postage paid at Banking at Rutgers University. In 1982, from its formation in 1984 through its Austin, Texas, and at additional he was awarded an honorary doctor of dissolution in 1998. mailing offices. laws degree from Lamar University. Throughout his life, Mason was re- Upon returning from Africa, Mason garded as a man of utmost integrity and POSTMASTER worked at American General Insurance humility, but also was funny and lovable. Send address changes to Co. in Corpus Christi before accepting an His inquisitive nature and drive to reach Bankers Digest 1700 Rio Grande St., Ste. 100 offer in Beaumont to become assistant his highest potential inspired others Austin, Texas 78701 to the president of 1st Security National and fueled his life-long love for reading. Bank, DR. JOHN E. GRAY. Gray had been Mason’s civic activities are too nu- © 2019 BANKERS DIGEST president of Lamar University when Ma- merous to include; a complete obituary son was a student there. Mason would is available at bit.ly/elvismason. •

2 | Bankers Digest January 28, 2019 Increasing Fee Income Without Raising Fees community institution averages 1,000 to 1,200 core relationships per branch. VER THE PAST 10 YEARS, THE BANKING INDUSTRY has seen a steady The big banks average 3,000 to 5,000 decline in fee income associated with checking accounts. Community banks per branch. If you have factories run- O under $10 billion have seen a 32 percent decline and banks over $10 billion ning at 30 percent capacity, your prima- have seen a 45 percent decline in fee income when compared to a 2008 baseline. ry objective should be to fill the excess Many institutions are raising fees. Should you? capacity by serving more consumers. Client data shows marginal expens- es—core processor, account servicing, One option is to start adding mini- UNDERSTAND CAPACITY. Understanding etc.—for the next core checking ac- mum balances in order to get additional capacity is one of the biggest challeng- count are approximately $30 to $50 per income from your current customers. es in the banking industry. Financial in- year; however, each new core checking Following the lead of big institutions, some community financial institutions AFTER ANALYZING MILLIONS OF CORE BANKING RELATIONSHIPS OVER have tried to make up fee income by MANY YEARS, THE DATA REVEALS THAT FOR 73 PERCENT OF ACCOUNT HOLDERS instituting additional account fees, but with disappointing results. THE CHECKING ACCOUNT IS THE FOUNDATION OF THE RELATIONSHIP. This is not isolated to the bank- ing industry. Other businesses have stitutions have very high fixed costs and account generates approximately $300 tried this approach. Several years very low marginal costs. Each branch is to $500 in revenue each year. Excess ago, Starbucks ran a test where they an expensive “factory” that is running capacity allows us to look at each new required a minimum purchase in the at 15 percent to 40 percent capacity, individual as a marginal investment who drive-through to encourage those 50 percent if you’re lucky. The typical can spin off multiples in revenue. wanting a $1.85 cup of coffee to come While not all customers and mem- into the store. As you can imagine, the bers drive the same level of fee income, INDUSTRY pilot test ended abruptly, less than a it is important to create and grow month later. What Starbucks knows is INSIGHTS primary financial institute relationships. when customers come into the store SEAN C. PAYANT After analyzing millions of core banking they will spend more; however, creating Chief Consulting relationships over many years, the data a minimum-purchase requirement was Officer reveals that for 73 percent of account not the solution. It upset customers Haberfeld Holdings holders the checking account is the and hurt the company’s image in those (haberfeld.com) Continued on page 10 markets. As community bankers, we need to look through the lens of the prospective consumers. One of the primary reasons people switch banking providers is to eliminate monthly checking account service charges. The majority of con- sumers still do not want to pay for a checking account. Price matters. In 2010, prior to the implementa- tion of the Dodd-Frank changes related to retail debit cards and overdrafts services, an extremely profitable mid- size bank in the Northwest decided to implement a $9-per-month service fee on checking accounts. Its fee income dropped dramatically and attrition went up substantially. In a public statement, the CEO ultimately stated that the bank had made a mistake—but much of the damage was already done. If monthly service charges aren’t the answer, then Cybersecurity Summit what is? February 7-8, 2019 | , TX

Bankers Digest January 28, 2019 | 3 TEXAS ARKANSAS Merchants and Planters Bank Pilgrim Bank Announces Promotes Brandt, Canard and Coles Two Promotions Newport-based Merchants and Planters is pursuing a degree Bank recently announced the promotion in business finance KEN PILGRIM, chairman of Mount Pleas- of three team members. at Arkansas State ant-based Pilgrim Bank, along with the JOSH BRANDT has been promoted to University. bank’s board of directors, announced assistant vice president/trust opera- JILL COLES has the recent promotions of two colleagues. tions. He has been been promoted to Both promotions were approved by the with Merchants and internal auditor. She Pilgrim Bank board during its December Planters Bank since has more than a meeting. 2011, when he was decade of banking KARAH PILGRIM has been promoted CANARD hired as a teller. He experience, includ- to controller. She interned at Pilgrim later worked in the ing four years in reg- Bank in 2017 and was hired full-time in operations depart- ulatory compliance. the officer develop- ment before finding Coles obtained her ment program in his calling in the associate’s degree January 2018. BRANDT trust department in from the University Pilgrim received her 2013. Brandt is a graduate of Arkansas of Arkansas Commu- BBA degree in State University with a bachelor’s nity College Bates- finance from Texas degree in business management. ville in 2007 and A&M University– ELIZABETH CANARD has been went on to earn her Commerce. COLES promoted to assistant vice president/ BS degree in educa- “Kara is very PILGRIM loan officer. She began her career with tion from Arkansas State University. bright and her integ- Merchants and Planters Bank in 2010 Merchants and Planters Bank has rity and skills make her a valuable asset as a loan assistant and has since been offices serving the communities of to Pilgrim Bank,” says BRENT WOODRUFF, an instrumental part of the lending Batesville, Southside, Newark, Newport, president and chief financial officer. team. Canard is a 2016 graduate of the Tuckerman, Swifton, Searcy, McCrory BRETT PRICE was promoted to Barret School of Banking and currently and Des Arc. marketing and brand development officer. • He interned at Pilgrim Bank last year and was appointed TEXAS Texas Banking Commissioner Names marketing and brand development officer Frasier Director of Bank and Trust Supervision in December. He Texas Banking Commissioner CHARLES G. the four regional offices in Dallas, Hous- received his business COOPER announced the appointment of ton, Lubbock and San Antonio to ensure marketing degree DANIEL B. FRASIER to director of bank all supervisory mandates are fulfilled. from Dallas Baptist and trust supervi- Originally from New Mexico and a PRICE University. sion. Frasier graduate of New Mexico State Universi- Price serves as director of marketing replaces KURT ty, Frasier began his banking career as for the board of the Mount Pleasant Li- PURDOM, who was a teller in Santa Fe and later served as on’s Club and is a newly elected member named deputy a loan officer at a financial institution in of the Main Street City board. He is a commissioner last Austin. In 1991, he began his regulatory Mount Pleasant Titus County Chamber November. career with the Office of the Comptroller member and serves as leadership chair- Frasier will be of the Currency as an associate national person for the board of Mount Pleasant responsible for bank examiner and received his com- FRAISER Young Professionals. supervising the op- mission as a national bank examiner in “Brett’s talent and skills in the field of erations of the largest division within the 1997. Frasier joined the Texas Depart- marketing give him the tools he needs agency, which employs more than 100. ment of Banking in 2008 as a review to excel in the future,” says LANNY As director of bank and trust supervision, examiner and was promoted to director BRENNER, CEO. he will work closely with the directors of of corporate activities in 2010. • Chartered in 1911 in Pittsburg, Pilgrim Bank has 16 locations across FOR THE LATEST BANKERS DIGEST DIGITAL ISSUE, ALONG WITH ARCHIVES, CLASSIFIED Northeast Texas, North Central Texas ADS AND MORE, CHECK OUT THE BANKERS DIGEST WEBSITE AT BANKERSDIGEST.COM and the Texas Panhandle. •

4 | Bankers Digest January 28, 2019 TEXAS Ozona National Bank’s Barclay TEXAS Elected to Federal Reserve Bank of Dallas Board Commerce Bank KELLY A. BARCLAY, president and CEO of Barclay is a founding member of the Welcomes Laycock as SVP Ozona National Bank, has been elected Wimberley Rotary Club and the finance DEBBIE LAYCOCK has been hired as senior to the Federal Reserve Bank of Dallas committee treasurer of the Wimberley vice president in the Dallas market at board of directors United Methodist Church. She has also Kansas City, Missouri-based Commerce by its member served as director of the Wimberley Bank. She works with banks. She will Education Foundation and as a member senior housing serve a three-year of the Wimberley planning and zoning owners, developers term ending on committee, as well as various other lo- and operators to December 31, 2021. cal and civic organizations. She serves provide construction As a board member, as a director for the Independent Bank- lending and inter- she will provide ers Association of Texas (IBAT) board as im-term loans. input on regional well as on the IBAT budget, audit and BARCLAY Laycock brings more economic condi- compensation committees. than 20 years of tions as part of the Federal Reserve’s Barclay is a 2003 graduate of the LAYCOCK lending expertise to monetary policy functions. Southwestern Graduate School of Bank- the position and specializes in providing Barclay began her banking career ing at Southern Methodist University. financing for independent-living, assisted- in 1978 with Frost National Bank in San Each Federal Reserve Bank has a living and memory-care facilities. She Antonio. In 1982, she joined Wimberley nine-member board of directors. Three holds an MBA degree from the Cox School Bank, which was later purchased by members represent commercial banks, of Business at Southern Methodist Ozona National Bank. She was appoint- three represent the public and three are University, as well as a BS degree in ed to the bank’s board of directors and appointed by the Federal Reserve Board finance from Indiana University.• named president and CEO in 2010. of Governors in Washington, D.C. •

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Bankers Digest January 28, 2019 | 5 TEXAS Central Texas-Based Citizens LOUISIANA National Bank Promotes Six Team Members Metairie Bank Announces Cameron-based Citizens National Bank ensure the bank offers competitive loan Retirement and Promotions announced the promotion of several products. Longtime Metairie Bank employee RAY executives at its board of directors Wise’s banking experience includes MARKASE retired at the end of 2018, meeting in January. serving as president of two banks in having worked there for more than 13 GOODHUE SMITH, representing the Fort Worth and an executive team mem- years. During his tenure at the bank, he Smith family as a fourth-generation ber at three previous banks, as well as served as vice president, human resourc- owner of the bank, is now senior a lending team leader and a regional es director, security officer, information chairman of the credit manager for Citizens National security officer and head of facilities. board. According to Bank. He holds a graduate degree in GLENDA GRABERT has been promot- a bank announce- banking from the Cox School of Business ed to vice president/human resources ment, “keeping the at Southern Methodist University, as well director and will also continue to fulfill her original founding as a BS degree in agricultural economics corporate training responsibilities, as well family active in the from Texas A&M University. as some of the duties for facilities man- bank throughout its RYAN STIBA, a senior at the South- agement. Before coming to Metairie Bank, growth and transi- western Graduate School of Banking at she held retail and training roles at Gulf tion over 118 years Southern Methodist University, is being SMITH Coast Bank and Hibernia Bank/Capital One. has provided great promoted from JOHN LeBLANC , Metairie Bank’s chief value in the strength and longevity of branch vice financial officer, will assume duties as se- continued successes.” president to branch curity information officer, as well as some MIKE VANCE is now chairman of the president in Taylor. of the responsibility for management of board and CEO. Since he joined the He has been with facilities. He oversaw facilities in his pre- bank in 1992 and became its CEO in Citizens National vious role at Bank of New Orleans. 2004, the bank has Bank for three years MONICA DUPEIRE, compliance officer, seen steady growth, and one of his most will add security officer to her duties. She including the notable projects STIBA is currently the president of the Metro- opening of two de was the financing politan Orleans Bank Security Association novo banks in for the Holiday Inn in Taylor, set to open and has been involved in security in her Round Rock and later this year. previous roles with FNBC and First Bank. Pflugerville and the TINA MILLER, based in Rockdale, and Founded in 1947, Metarie Bank is the acquisition of CORTNEY TUCKER in the Round Rock oldest and largest commercial bank head- branches in location have both been promoted to VANCE quartered in Jefferson Parish and has nine Coupland and Cedar banking officers and will help drive con- branches. Park. His banking career began in tinued service over new accounts. Miller • Austin in 1974 while attending The has been with Citizens National Bank University of Texas, from which he for 11 years, and Tucker has served the earned a degree. He is also a graduate bank for the past five years. of the Southwestern School of Banking “We are happy to be acknowledging at Southern Methodist University. the hard work of so many of our dedi- STEVEN WISE has been promoted cated team members who have brought from executive vice president/chief the bank and its communities to where lending officer to president/CLO. With we are today,” Smith says. “Whether the bank for the past servicing small-business and commer- MARKASE GRABERT nine years, Wise has cial loans in our current branches or been instrumental in acquiring new branches to reach even growing the more people with the level of service company to a that has kept us going strong for 118 $410-million-asset years, we are positioned for great bank with his ability achievements.” to streamline the Founded in 1900, Citizens National approval process for Bank operates eight branches across WISE quick approvals. He Central Texas including Milam, Lee, Wil- will continue to oversee loan activity and liamson and Travis counties. • LeBLANC DUPEIRE

6 | Bankers Digest January 28, 2019 ARKANSAS The Farmers And Merchants Bankshares Signs Definitive Agreement to Acquire Mountain Home Bancshares THE FARMERS AND MERCHANTS BANK- SHARES INC., the bank holding compa- ny for THE FARMERS AND MERCHANTS BANKERSDIGEST.COM BANK, both of Stuttgart, and MOUN- TAIN HOME BANCSHARES INC., the for INTEGRITY FIRST BANK, both of Mountain Home, recent- ly announced the execution of a defin- itive agreement in which The Farmers and Merchants Bankshares Inc. will acquire Mountain Home Bancshares and Integrity First Bank. It is anticipat- ed the transaction will close during the second quarter of 2019. “The cultures embracing community investment and excellent customer service present in these two commu- nity banks are mirror images of one another,” says GARY CHILDERS, Moun- tain Home Bancshares president. “This combination will enhance cus- tomer experiences and community relations across our varied markets in Arkansas” “The joining of these two banks expands Farmers and Merchants’ outreach into Jonesboro, Bentonville, PROVIDING INSURANCE PROTECTION Mountain Home, Flippin, Gassville, FOR MORE THAN 30 YEARS Lakeview and Pocahontas—vibrant Financial Institution Bond communities with good things happen- Directors and Officers Liability Policy ing,” says GARY HUDSON, Farmers and Cyber Liability/Privacy Breach Response Merchants Bankshares president and chief executive officer. Commercial Property, Auto, Workers’ Compensation Upon completion of the acquisition, Lender Placed Insurance it is expected that total assets of The Mortgage E&O and Impairment Farmers and Merchants Bankshares, Debit and Credit Card Fraud Inc. will exceed $1.5 billion. • Insurance Coverage Review Group Health Insurance CORRECTION: In an announcement Insurance for Your Bank Commercial Customers regarding Simmons Bank in the January 21 issue of Bankers Digest, it was incorrectly reported that the Arkansas-based bank had acquired

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Bankers Digest January 28, 2019 | 7 SOUTHWEST American Banker’s Retail Banking TEXAS 2019 Program to Highlight Exceptional Growth Stories First Financial Bank American Banker’s 2019 RETAIL BANK- TD BANK (“Driving Growth Through Con- Expands Presence with ING program, scheduled for March nected Customer Experiences”); and New Location in Spring 26–28 at the JW Marriott in downtown TIMOTHY A. WELSH, vice chairman of Austin, will be all about consumer and business bank- F. SCOTT DUESER, chairman, president growth stories, featuring ing at U.S. BANCORP and CEO of Abilene-based FIRST FINAN- insights from execu- (“How a (Healthy) CIAL BANKSHARES INC. recently an- tives at banks that Obsession with Your nounced that the company’s subsidiary, have experienced Customers Leads to FIRST FINANCIAL BANK NA, has opened exceptional growth. Success”). its newest location at 3563 Riley Fuzzel

Readers of Bankers Additional Rd. in Spring. The branch opening Digest are being offered a $200 sessions will feature marks First Financial Bank’s 73rd loca- discount on registration for the event. inspiring banking growth stories, in- tion serving customers across Texas. During 2019 Retail Banking, all cluding FRANKLIN SHIRRELL, executive “We are very excited to open this facets of bank growth will be addressed, vice president and chief retail officer at state-of-the art, full-service location in whether from classic revenue sources SIMMONS BANK, on how Simmons Bank Spring with three drive-through lanes like deposit, loan or fee growth; growth catapulted from $3.2 billion in assets to and a 24-hour deposit-taking ATM,” strategies such as wealth manage- more than $16 billion in assets operat- says SAM BAKER, chairman, president ment, auto lending, small-dollar loans ing in seven states; HUNTLEY GARRIOTT, and CEO of First Financial Bank NA/ and banking bitcoin; or those hard- president of LIVE OAK BANK, on how that Conroe region. “This new location er-to-measure areas of growth, such bank has grown from a niche de novo demonstrates our commitment to this as relationship expansion and brand to the nation’s leading small-business growing community and we are eager to loyalty. lender in just 10 years; and JILL CASTIL- serve our friends and customers, both The core capabilities that help LA, president and CEO of CITIZENS BANK existing and new.” banks tap these growth areas will be OF EDMOND on how that Oklahoma fi- JUAN CANTU, who has more than 12 explored, including advanced analytics, nancial institution bank survived a turn- years of banking experience, will serve technology talent, customer insights around, regained the community’s trust, as branch manager. CODY SUNDBECK and strategic partnerships. This year’s inspired resourcefulness and leveraged will lead the commercial lending ac- program will also offer concurrent social media to become one of the most tivities, including interim construction tracks by bank size to help bankers engaged community banks, as well as loans, while RIGO ESPARZA will head the more effectively “talk shop” with peers. an industry leader in innovation. consumer lending activities. KRISTEN The conference will also present learn- A block of rooms exclusive to con- GURKA-ANZUETO will meet all home ing labs, engage roundtables and lots of ference attendees has been secured at mortgage needs. networking. the JW Marriott, 110 E 2nd St. in Austin. First Financial Bankshares Inc., The keynote speakers lined up for The cut-off date for reserving accommo- through its subsidiary, First Financial 2019 Retail Banking include RILLA DELO- dations is March 1. Bank NA, serves multiple banking RIER, executive vice president and chief Access the entire agenda, speaking regions across Texas. The company strategy officer at UMPQUA BANK (“What faculty, conference registration and also operates FIRST FINANCIAL TRUST it Takes to Activate Human Digital Bank- accommodations at growyourbank.com. & ASSET MANAGEMENT CO. NA, with ing”); MONTRESA McMILLAN, senior vice Use the code “DIGEST” to save $200 on eight locations, and FIRST TECHNOLOGY SERVICES. president and head of omni strategy at event registration. • •

NATIONAL Regulators Encourage Working with Borrowers Affected by Shutdown Five federal agencies that regulate temporary hardship in making payments Prudent workout arrangements that are financial institutions are encouraging on debts such as mortgages, student consistent with safe-and-sound lending them to work with consumers affected loans, car loans, business loans or credit practices are generally in the long-term by the federal government shutdown. A cards. As they have in prior shutdowns, best interest of the financial institu- release issued by the FDIC states: “While the agencies encourage financial insti- tion, the borrower and the economy, the effects of the federal government tutions to consider prudent efforts to according to the FDIC, adding, “Such shutdown on individuals should be tem- modify terms on existing loans or extend efforts should not be subject to examiner porary, affected borrowers may face a new credit to help affected borrowers.” criticism.” •

8 | Bankers Digest January 28, 2019 OKLAHOMA ARKANSAS TEXAS American Heritage Bank to Branches Mergers and Acquisitions Purchase Tulsa Branch of The Arkansas State Bank Department The Federal Reserve Bank of Dallas NBC Oklahoma (ASBD) reports that ARVEST BANK, (FRBD) reports that SPIRIT OF TEXAS based in Fayetteville, has applied BANCSHARES INC., based in Conroe, Altus-based NBC OKLAHOMA has to establish a branch at 860 S. has applied to acquire 100 percent of announced that it is selling its Tulsa Constitution Ave. in Ashdown. FIRST BEEVILLE FINANCIAL CORP., and branch to Sapulpa-based AMERICAN indirectly, THE FIRST NATIONAL BANK OF The ASBD reports that COMMUNITY HERITAGE BANK, according to a report BEEVILLE, both based in Beeville. in Tulsa World. The sale will allow NBC BANK, based in Batesville, has applied to focus on expanding its presence in to establish a branch at 8201 Ranch The FRBD reports that RELATIONSHIP Central and Western Oklahoma, where Blvd., Ste. B4, in Little Rock. BANCSHARES INC., based in Carrollton, its key operations are located. has applied to become a bank holding American Heritage Bank will use the MISSISSIPPI company by acquiring 100 percent branch at 8120 S. Yale Ave. to continue of CAPITAL BANK OF TEXAS, based in expanding in the Tulsa market, Tulsa Mergers and Acquisitions Carrizo Springs. World reports. American Heritage Bank The Federal Reserve Bank of St. The FRBD reports that ASPERMONT applied with the Federal Reserve Bank Louis reports that it has received an BANKSHARES INC., based in Aspermont, of Kansas City in connection with the application to merge BANKFIRST CAPITAL has applied to become a bank holding deal, according to a Federal Reserve CORP., based in Macon, Mississippi, with company by acquiring 100 percent notice. FNB BANCSHARES OF CENTRAL ALABAMA of THE FIRST NATIONAL BANK OF “NBC’s relationship with American INC., based in Aliceville, Alabama, ASPERMONT, based in Aspermont. Heritage Bank goes back many years, and thereby indirectly acquire FNB OF and the family who leads it shares the CENTRAL ALABAMA. In addition, the Branches same commitment to the community filing states thatBANKFIRST FINANCIAL The Texas Department of Banking (TDB) that NBC has,” H.K. HATCHER, NBC CEO, SERVICES, based in Macon, Mississippi, reports that BENCHMARK BANK, based told Tulsa World. “By doing this now, has applied to merge with FNB OF in Plano, has applied to establish NBC will be positioned for growth and CENTRAL ALABAMA, based in Aliceville, a branch at 6348 Woodway Dr. in continue to meet customers’ needs in Alabama, and to retain the acquired Houston. our other markets.” facilities as branch offices. The closing is expected to finalize in the first quarter of 2019, pending regulatory approval. American Heritage Bank will also purchase approximately $20 million in branch loans and depos- its at the Tulsa branch. D.A Davidson & Co. was financial adviser and McAfee & Taft was legal adviser to NBC in conjunction with the transaction. Founded in 1905, American Heritage Bank operates more than 20 locations throughout Northeastern Oklahoma. Established in 1931, NBC Oklahoma has branches in Altus, Enid, Kingfisher and Oklahoma City.• SEND US YOUR BANKING NEWS! If your company has hired new professionals, promoted colleagues from within or has any news to share with the Southwest banking community, we’ll give your bank the coverage it deserves. [email protected]

Bankers Digest January 28, 2019 | 9 Fee Income continued from page 3 REVIEW OD/NSF SERVICES POLICIES. SERVICES Provide everyone with up to $100 of foundation of the relationship, creating overdraft credit at account opening. NEED AN IT AUDIT? Many banks have opportunities to provide additional People who value this service will not recently brought their information products and services. wait 30 or 60 days to take advantage of technology functions in-house. When it. Be there when your new customer or this is done, new and different kinds of UNDERSTAND RISK—REMOVE member needs you. risks arise from both an operational and INEFFECTIVE FILTERS. Most financial We analyzed the subsection of regulatory standpoint. We can provide institutions use some type of screening new accounts that had an overdraft you with exactly what you need to service during the account-opening in the first 30 days. We found over a assure your IT operations are controlled process. Banking professionals need seven-month period that banks were adequately and in a manner prescribed to understand that these services only seeing a 51 percent closure of accounts by your regulator. Need FDICIA or SOX report negative information, which is when the bank required a 30-day wait- assistance? Call Bryan Kendrick to rarely updated. Client data consistently ing period. We then looked at banks discuss at 210/413-4134 or visit our demonstrates that these systems are that paid overdrafts early within the website at kendrickservices.com. not doing what financial institutions first 30 days. There was only a 36 per- think they are doing: reducing fraud. cent attrition rate, meaning 64 percent They are, in fact, reducing opportunities POSITIONS AVAILABLE of the new customers were still active to grow fee income by turning away and 79 percent of them continued to customers and members who value CHIEF LENDING OFFICER/COMMERCIAL utilize overdraft services. overdraft services. LENDER FOR LITTLE ROCK, ARKANSAS, What other filters are you using? AREA. Growing community bank needs Do you require a spouse to be present anking is a business of high fixed seasoned CRE lender. Stock and to open a checking account? If your costs with low marginal costs ownership options. Please call or organization does, you need a better B for the next core customer or send résumé to [email protected] process for adding joint signers after member and high additional revenues. 214/515-7606. account opening. Credit scoring? Stop it. Nearly every financial institution has There is no viable reason to evaluate a tremendous capacity. In addition, client LOOKING FOR NO. 2 PERSON WHO CAN credit score prior to opening a checking data continues to show more accounts EVENTUALLY BECOME PRESIDENT/CEO. account. How many forms of ID do you equal more profitability and opportu- I am looking for a No. 2 person who require to establish a relationship? One nity. The focus should be on growing can eventually become president and government issued, unexpired ID should core relationships and making sound chief executive officer of a $500-million community bank located in Texas be sufficient as long as consumers can decisions in the process. • provide their Social Security number with multiple locations. I am currently (not their Social Security card), physical Sean C. Payant, Ph.D., is chief consulting president/CEO looking for a person address (does not need to match the officer at Haberfeld Holdings, a data- to back up and support my position. address on the ID) and date of birth. Are driven consulting firm specializing in core I anticipate working for a few more you in compliance or well beyond? Think relationships and profitability growth for years, but looking down the road I need through why your bank is saying no community-based financial institutions. someone in training now for succession today and develop strategies to say yes He can be reached at 402/323-3614 or planning. The bank is profitable, in more frequently. [email protected]. good condition, has low-employee turnover, good culture and a stable board of directors and shareholders. Résumés will be held confidential. I GET THE WORD OUT would advise any candidate to be patient in the interview process as I/ If your company has hired new professionals, we are looking for an all-around good promoted colleagues from within or has any news fit with our culture. Bank needs to grow, to share with the Southwest banking community, expand market share and become we’ll give your bank the coverage it deserves. more efficient. EOE. Submit résumé to [email protected] with JAN-2 in the subject line.

LENDER IN SHERMAN, TEXAS: First [email protected] Texoma National Bank in Sherman, BANKERSDIGEST.COM Texas, is seeking a lender with a minimum combined experience of three

10 | Bankers Digest January 28, 2019 to five years in consumer, real estate COMPLIANCE OFFICER: The National in all areas of banking, with emphasis and commercial loans. Must have a Bank of Texas is looking for candidates in commercial and real estate lending. proven track record of strong credit and in the Fort Worth area for a compliance Formal credit training a plus. Prefer collection skills, as well as marketing officer. Candidates should have strong individual currently working in the area. and community participation. Please knowledge of banking regulations, Excellent benefit package. Please reply send résumé and salary requirements including Office of the Comptroller of in confidence by sending résumé and to [email protected]. the Currency requirements. We offer salary requirements to advertising@ a growth environment with excellent bankersdigest.com and include JAN-1 VICE PRESIDENT OF LARGE LOANS IN benefits and a salary commensurate in the subject line. Equal Opportunity/ VICE PRESIDENT/LOAN OFFICER: First with qualifications. Send résumé and Affirmative Action Employer. National Bank of Eldorado in Eldorado, salary expectations to NBTHRDept@ Texas, is looking for a loan officer. nationalbanktexas.com. Equal VICE PRESIDENT COMMERCIAL Loan experience preferred. Loan Opportunity/Affirmative Action LENDER, FIRST FINANCIAL BANK NA, portfolio will consist of ag, commercial, Employer. STEPHENVILLE, TEXAS: Bachelor’s consumer, real estate and oilfield. degree. Accounting/finance preferred Looking for strong leadership skills LOCATION PRESIDENT/LENDER: Ready and six years of previous banking with the ability and desire to grow the to run your own location? Independent experience. Professional demeanor, oral loan portfolio. Excellent benefits, and community bank is looking for energetic communication and interpersonal skills salary commensurate with experience. individual to manage and grow a are essential. Must actively participate Submit résumés to mvaughan@ $100MM+ branch located in the South in sales/service culture and support fnbeldorado.com. Central Texas area. Degree required, core values of the organization. Apply at along with minimum 10 years experience ffin.com/careers. SENIOR COMMERCIAL LENDERS: Dallas, Houston and Austin: Texas bank looking for senior commercial lenders in Dallas, Houston and Austin with five to 10 years’ experience originating C&I, CRE, SBA and deposit relationships. Could move into a leadership role. Prefer CLASSIFIED ADVERTISING INFORMATION credit trained, currently producing in RESPONDING TO CLASSIFIED ADS the their market. Base salary $125– 200k+, progressive incentive plan. Send When responding to classified ads directed to Bankers Digest, email résumé to [email protected] or call inquiries to [email protected] and include the box number in Anthony Potenti at 214/515-7609. the subject line; or mail responses to Box Number c/o Bankers Digest, 1700 Rio Grande St., Ste. 100, Austin, Texas 78701. COMMERCIAL LENDER: ABC Bank is seeking an experienced commercial CLASSIFIED AD RATES lender to join our team in Addison, Rates are $45 for the first 30 words; $10 for each additional 10 words Texas. The ideal candidate has per insertion. Classified ads that use a Bankers Digest box number for three-plus years of experience in forwarding responses will be charged an additional $5 per insertion CRE, C&I, commercial lending and credit underwriting. ABC Bank is an for handling. Classified ads are posted on the Bankers Digest website established community bank and offers (bankersdigest.com) for the duration of the advertising agreement at no a competitive salary and excellent additional charge. The advertising deadline is noon Monday for the following benefit packages. Submit résumés Monday’s publication. Only principals will be assigned box numbers. to Leslie Demma at ldemma@ DISCLAIMER theabcbank.com. Bankers Digest makes no representations or warranties for information, BANK SEARCH AND PLACEMENT: products or services contained in any advertisement herein. We specialize in officer-level searches requiring high degrees of confidentiality DISPLAY ADVERTISING and personal, in-market interaction. For information on display advertising in Bankers Digest, Simply better service. Mark Mitchell, Lone Star Search, 972/335-9009, email inquiries to [email protected] or visit [email protected]. bankersdigest.com/display-advertising.

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OKLAHOMA The Oklahoman Names First State Bank No. 1 Top Workplace Canute-based THE FIRST STATE BANK small business,” says CHRIS TURNER, dedicated to transforming workplace announced in January that it has been president and chief financial officer. culture. named a 2018 Oklahoma Top Workplace In 2016, The First State Bank de- Founded in 1902 in Canute, The in The Oklahoman’s annual list. The bank buted on The Oklahoman’s list at No. 7, First State Bank is Oklahoma’s oldest was named the No. 1 top workplace then moved up to No. 6 in 2017. “We active state-chartered bank specializing in the small-business category, which wouldn’t be able to achieve this without in small- and middle-market lending. included a total of 40 small businesses. our amazing and dedicated staff. This The bank has total assets of more than “This is our third year to partici- milestone belongs to them,” Turner adds. $300 million and operates three bank- pate in this program and we were very The Top Workplace program is ing centers in Oklahoma City, Midwest pleased to have been named the top conducted by Energage, a company City and Canute. •

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BANKERS DIGEST JANUARY 28, 2019