Logistics and Supply Chain Management : Creating Value-Adding Networks / Martin Christopher

Total Page:16

File Type:pdf, Size:1020Kb

Logistics and Supply Chain Management : Creating Value-Adding Networks / Martin Christopher LOGISTICS & SUPPLY CHAIN MANAGEMENT LOGISTICS & SUPPLY Martin Christopher is Emeritus Professor This updated fourth edition Effective design and management of supply chain networks can cut costs MARTIN CHRISTOPHER of Marketing and Logistics at Cranfi eld School of the bestselling Logistics & of Mangement, a leading UK business school. and enhance customer value. The supply chain can be a sustainable source He has written numerous books and articles of advantage in today’s turbulent global marketplace, where demand is Supply Chain Management is and is on the editorial advisory board of several diffi cult to predict and supply chains need to be more fl exible as a result. professional journals. Until recently he was co- the practical guide to all the key editor of The International Journal of Logistics In fact, the real competition today is not between companies, but between topics in an integrated approach Management and his latest books have focused supply chains. The winning approach to supply chains is an integrated upon relationship marketing, logistics and supply perspective that takes account of networks of relationships, sustainability LOGISTICS & to supply chains, including: chain management. and product design, as well as the logistics of procurement, distribution, and fulfi lment. Logistics & Supply Chain Management examines the tools, He has held appointments as Visiting Professor core processes and initiatives that ensure businesses can gain and maintain • The link between logistics and at universities around the world. Professor competitive advantage. customer value Christopher is a Fellow of The Chartered Institute of Marketing, The Chartered Institute The fourth edition has been updated and now contains four new chapters covering: SUPPLY CHAIN • Logistics and the bottom line – of Logistics and Transport and The Chartered Institute of Purchasing & Supply. In 1987 he • MANAGING SUPPLY CHAIN RELATIONSHIPS measuring costs and performance was awarded the Sir Robert Lawrence medal • PRODUCT DESIGN IN THE SUPPLY CHAIN of The Chartered Institute of Logistics and • Creating a responsive supply chain • MATCHING SUPPLY AND DEMAND Transport for his contribution to the development MANAGEMENT of logistics education in Britain. In 2005 he was • CREATING A SUSTAINABLE SUPPLY CHAIN • Managing the global pipeline awarded the Distinguished Service Award of the USA Council for Supply Chain Management • Managing supply chain relationships Professionals. In 2007 he was designated ‘For many years now, Martin Christopher’s book has been my default as Foundation Professor by The Chartered recommendation to anyone seeking to acquire a quick yet comprehensive • Managing risk in the supply chain Institute of Purchasing & Supply. Martin has also grasp of supply chain issues and management. Whether you are a recent worked as a consultant for major international entrant to the fi eld or a seasoned practitioner looking for inspiration, this MARTIN CHRISTOPHER • Matching supply and demand companies in North America, Europe, the Far book is for you!’ Bjorn Vang Jensen, Vice President, Global Logistics, Electrolux East and Australasia. • Creating a sustainable supply chain ‘You must read this book for his assessment of the challenges that lie www.martin-christopher.info ahead.’ Dr John Gattorna, supply chain ‘thought leader’ and author of Dynamic • Product design in the supply chain Supply Chains ‘A powerful book for executives and practitioners. It emphasises the “end-to-end” view of supply chains, focusing on both cost effi ciency and value creation. The principles and concepts are illustrated with practical examples and applications. It is a great contribution.’ Professor Hau Lee, Stanford Graduate School of Business, USA MANAGEMENT Visit our website at www.pearson-books.com Visit our website at Design: Dan Mogford www.pearson-books.com FOURTH EDITION Logistics & Supply Chain Management In an increasingly competitive world, we believe it's quality of thinking that gives you the edge – an idea that opens new doors, a technique that solves a problem, or an insight that simply makes sense of it all. The more you know, the smarter and faster you can go. That's why we work with the best minds in business and finance to bring cutting-edge thinking and best learning practice to a global market. Logistics & Supply Under a range of leading imprints, including Financial Times Prentice Hall, we create world-class print publications and Chain Management electronic products, bringing our readers knowledge, skills and understanding, which can be applied whether studying or at work. To find out more about Pearson Education publications, or tell us Fourth Edition about the books you'd like to find, you can visit us at www.pearsoned.co.uk []MARTIN CHRISTOPHER Logistics & Supply Chain Management Fourth Edition PEARSON EDUCATION LIMITED Edinburgh Gate Harlow CM20 2JE Tel: +44 (0)1279 623623 Fax: +44 (0)1279 431059 Website: www.pearsoned.co.uk First published in Great Britain in 1992 Second edition 1998 Third edition 2005 Fourth edition 2011 © Pearson Education Limited 2011 The right of Martin Christopher to be identified as author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without either the prior written permission of the publisher or a licence permitting restricted copying in the United Kingdom issued by the Copyright Licensing Agency Ltd, Saffron House, 6–10 Kirby Street, London EC1N 8TS. This book may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover other than that in which it is published, without the prior consent of the Publishers. All trademarks used herein are the property of their respective owners. The use of any trademark in this text does not vest in the author or publisher any trademark ownership rights in such trademarks, nor does the use of such trademarks imply any affiliation with or endorsement of this book by such owners. Pearson Education is not responsible for the content of third party internet sites. ISBN: 978-0-273-73112-2 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Christopher, Martin. Logistics and supply chain management : creating value-adding networks / Martin Christopher. -- 4th ed. p. cm. Includes index. ISBN 978-0-273-73112-2 (pbk.) 1. Business logistics--Cost effectiveness. 2. Delivery of goods--Management. I. Title. HD38.5.C46 2011 658.5--dc22 2010033709 11 10 9 8 7 6 5 4 3 2 1 14 13 12 11 10 Typeset in Swiss Light 9.25 pt/12 pt by 30 Printed and bound in Great Britain by Henry Ling Ltd, Dorchester, Dorset About the author Martin Christopher is Emeritus Professor of Marketing and Logistics at Cranfield School of Management in the United Kingdom. His work in the field of logistics and supply chain management has gained international recognition. He has pub- lished widely and his books have been translated into many languages. Martin Christopher co-founded the International Journal of Logistics Management and was its joint editor for 18 years. He is a regular contributor to conferences and work- shops around the world. In addition to working with many companies in an advisory capacity he is also a Visiting Professor at universities in the UK, Australia, Spain and Sweden. Martin Christopher is an Emeritus Fellow of the Chartered Institute of Logistics and Transport. He is also a Fellow of the Chartered Institute of Purchasing and Supply and a Fellow of the Chartered Institute of Marketing. He is the recipient of the Distinguished Service Award of the USA Council of Supply Chain Management Professionals. v Contents About the author v Preface x Publisher's acknowledgements xi 1 Logistics, the supply chain and competitive strategy 1 Supply chain management is a wider concept than logistics 2 Competitive advantage 4 The supply chain becomes the value chain 9 The mission of logistics management 11 The supply chain and competitive performance 13 The changing competitive environment 15 2 Logistics and customer value 27 The marketing and logistics interface 28 Delivering customer value 29 What is customer service? 31 The impact of out-of-stock 33 Customer service and customer retention 34 Market-driven supply chains 38 Defining customer service objectives 42 Setting customer service priorities 46 Setting service standards 50 3 Measuring logistics costs and performance 57 Logistics and the bottom line 58 Logistics and shareholder value 62 Logistics cost analysis 66 The concept of total cost analysis 67 Principles of logistics costing 70 Customer profitability analysis 72 Direct product profitability 78 Cost drivers and activity-based costing 80 4 Matching supply and demand 83 The lead-time gap 83 Improving the visibility of demand 85 The supply chain fulcrum 87 Forecast for capacity, execute against demand 89 Demand management and planning 89 Collaborative planning, forecasting and replenishment 94 vii 5 creating the responsive supply chain 99 Product 'push' versus demand 'pull' 104 The Japanese philosophy 109 The foundations of agility 112 A routemap to responsiveness 116 6 strategic lead-time management 121 Time-based competition 121 Lead-time concepts 125 Logistics pipeline management 129 7 the synchronous
Recommended publications
  • A Critical Success Factor in the Logistics of Donations Management
    Collaboration: A critical success factor in the logistics of donations management Leonardo Varella Federal University of Santa Catarina (UFSC) leonardo.varella@gmail.com Mirian Buss Gonçalves Federal University of Santa Catarina (UFSC) mirianbuss@gmail.com Abstract Donations Management is an important and relevant aspect in humanitarian operations. This paper presents collaboration as the most critical factor within an efficient donations management, asserting strategies that might improve its relevance in such scenarios, proposing an operations reference model, and simulation as important tools to achieve better results Keywords: donations management, humanitarian logistics, reference model INTRODUCTION Humanitarian logistics is a complex and highly unstable business process, because it involves serious operational challenges such as: the uncertainty of time, personnel training, issues regarding the media coverage, financial support from different entities, lack of information and poor presentation, setting up an information technology infrastructure, among others (Overstreet et al., 2011). Adverse situations where such knowledge can be applied for the relief and recovery of an initial state vary, such as wars, terrorist attacks, forest fires, landslides, flooding, droughts, famine, to name a few. Humanitarian aid environments have a wide variety of actors, each one with different backgrounds, goals, interests, and skills. These environments commonly need supplies, clothing and food in quantities and times that defy other logistics operations. Such humanitarian logistics processes occur through the humanitarian supply chain. One of the critical factors for the uninterrupted flow of humanitarian logistics operations and the management of relevant supply chains is the donations management, a logistic flow with unique features and characteristics. Donations management is an imperative and relevant aspect in humanitarian operations.
    [Show full text]
  • Program Overview Training Objectives Time Management
    Time Management Program Overview At times you may hear people getting stressed and complaining that there is no balance in their lives. They feel that they are unable to deliver what they promise; they end up disappointing colleagues and are constantly pressured to prove themselves as they are slipping on commitments. Perhaps! They aren’t doing well managing their time. Making sure you deliver what’s promised to build personal and professional credibility should be reason enough to learn how to manage time. The need for exercising conscious control over the amount of time spent on specific activities, leading to enhancement of effectiveness, efficiency or productivity drives the need for building skills on Time management. So, how does one manage time? Planning, Prioritizing, Scheduling and Monitoring can be some methods that can be used to effectively manage one’s time. Knowing what to work on, when and how much time you have to finish the work makes you more focused and keeps you away from such activities which either you do not have to work on or can be worked on later. This focus on the work ensures that you get more quality work out. TCG’s program on Time Management is aimed at helping you Prioritize your work, Deliver quality work, Get more done in less time, Deliver what’s promised, Discipline you day and activities, Deliver more that you thought you could and more importantly, build immense credibility for yourself! Training Objectives Assess your personal Time Management style Manage time conflicts Learn to make timely decisions
    [Show full text]
  • CREATE a PLANNING CULTURE Small Changes That Can Make a Big Impact on Your Operation’S Efficiency and Performance
    leading thoughts / aug 2014 CREATE A PLANNING CULTURE Small changes that can make a big impact on your operation’s efficiency and performance. By Chuck Swain, Interactive Intelligence Pipeline Articles www.contactcenterpipeline.com Create a Planning Culture t’s no secret that personnel costs make up roughly two-thirds of contact center operating budgets. Getting the “right” number of staff in place is critical to ensure that your center can Imeet service goals and control costs. Yet one of the top missteps contact center leaders make is to deprioritize their strategic planning process in lieu of “running the contact center.” The day-to-day execution of your staffing plan is a very important part of delivering service in a contact center. How well you’re prepared for each interval of the day is a critical success factor that distinguishes good performance from chaos. By prioritizing contact center planning and investing in a workforce management (WFM) function, you can overcome staffing and Chuck Swain workload challenges, control agent stress and become proficient at maintaining a cost-efficient Interactive Intelligence environment. Plan to Plan A fundamental first step is to dedicate the right resources to planning. Supporting a WFM function must be a top priority! WFM’s planning role will coordinate much of what it takes to help leadership predict future events, which isn’t a “straight-line” undertaking. Your WFM team will be asked to compile mounds of data and turn it into something usable for capacity planning and scheduling against daily and intraday volume patterns. Expecting to “do more with less” by asking a contact center supervisor or manager to moonlight in the WFM role is a bad idea.
    [Show full text]
  • Tips for Time Management Lisa Medoff, Ph.D
    Tips for Time Management Lisa Medoff, Ph.D. Education Specialist Stanford School of Medicine lmedoff@stanford.edu • Plan ahead and set a schedule o Be both strict and flexible: Work when you plan to do so, but be willing to substitute another high-priority task when you cannot focus on what you had planned to work on. o Include both free time (socializing and media use) and cushion time (extra hours for unpredicted circumstances) in your planned schedule. ! Try to avoid unscheduled social and media time as much as possible. ! Decide ahead of time who/what is worth breaking your schedule for and who/what is not. ! Schedule a few hours for catching up once a week. If you are all caught up, use this time to reward yourself with a break (or, if you are really motivated, use it to get ahead for next week!). o Be accountable to someone. ! Share your schedule with a friend and ask him/her to check in with you later to make sure you followed it. ! Know when you need to be held the most accountable. Early mornings? Evenings? Arrange to meet someone at a designated time to help keep you on track. • Be realistic: As you adjust to a new study schedule, keep track of how long you estimate a task will take and compare it to how long it actually takes. Also keep track of which ways of studying are the most efficient and which ones take up time, but do not 1 seem to add much value. Finally, keep track of ways that you wasted your time.
    [Show full text]
  • Issues and Experiences in Logistics Collaboration
    Issues and Experiences in Logistics Collaboration Nadia Lehoux 1, Jean-François Audy 1, Sophie D‘Amours 1, Mikael Rönnqvist 2 1 FORAC,CIRRELT, Université Laval, Québec, Canada 2 Norwegian School of Economics and Business Administration, Bergen, Norway Nadia.Lehoux@cirrelt.ca, Jean-Francois.Audy@cirrelt.ca, Sophie.Damours@gmc.ulaval.ca, Mikael.Ronnqvist@nhh.no Abstract. Collaborative logistics is becoming more important in today’s industry. This is driven by increased environmental concerns, improved efficiency through collaborative planning supporting resources sharing and new business models implementation. This paper explores collaborative logistics and reports on business applications within the forest products industry in Sweden and Canada. It first describes current opportunities in collaborative planning. It then discusses issues related to building the coalition as well as sharing resources and benefits. Three business cases are described and used to support the discussion around these main issues. Finally, different challenges are detailed, opening new paths for researchers in the field. Keywords: Collaborative logistics, inter-firm collaborations, game theory. 1 Introduction Logistics and transportation are activities that provide many opportunities for collaboration between companies. This collaboration, either through information or resource sharing, aims to reduce the cost of executing the logistics activities, improve service, enhance capacities as well as protect environment and mitigate climate change. Specifically, collaboration occurs when two or more entities form a coalition and exchange or share resources (including information), with the goal of making decisions or realizing activities that will generate benefits that they cannot (or only partially) generate individually. This can range from information exchange, joint planning, joint execution, up to strategic alliance (e.g.
    [Show full text]
  • Careers in Logistics
    CAREERS IN LOGISTICS ® Introduction 1 TABLE OF The Nature and Importance of Logistics 2 What is logistics? 2 How important is logistics? 3 CONTENTS What is the role of logistics in the organization? 4 Who works in logistics management? 4 Salary Information 5 Do logistics managers earn high salaries? 5 Why are there such wide salary ranges? 6 How can I estimate my earnings potential? 6 Are benefits important? 6 Where the Jobs Are 7 What kinds of organizations employ logistics managers? 7 What is the most common career path in logistics? 7 Where do new logistics managers get started? 9 What skills do logistics managers need? 10 Job Profiles 11 Analyst 12 Consultant 13 Customer Service Manager 14 International Logistics Manager 15 Inventory Control Manager 16 Logistics Engineer 17 Logistics Manager 18 Logistics Services Salesperson 19 Logistics Software Manager 20 Materials Manager 21 Production Manager 22 Purchasing Manager 23 Supply Chain Manager 24 Systems Support Manager (MIS) 25 Transportation Manager 26 Vendor Managed Inventory Coordinator 27 Warehouse Operations Manager 28 Education and Training Required 29 Is a college degree essential for a career in logistics management? 29 How important is a graduate degree? 29 What if I haven’t completed a college degree? 30 What type of experience/training should I obtain? 30 What should I do if I already have a degree? 31 Where Can I Go For Additional Information? 31 Council of Logistics Management 32 BLANK PAGE EXTRA!! LOGISTICS HAILED AS HOT CAREER Logistics–the second largest employment sector in the United States–offers excellent salaries, opens doors, and provides advance- ment opportunities to the prospective manager.
    [Show full text]
  • Organizational Culture Assessment Instrument Companyx September 9, 2019 2
    Report Organizational Culture Assessment Instrument CompanyX September 9, 2019 2 Table of Contents The Organizational Culture Assessment Instrument (OCAI) Introduction 3 The Competing Values Framework � � � � � � � � � � � � � � � � � � � � � � � � 3 The culture types � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5 The OCAI assessment � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7 Working with your OCAI culture profile � � � � � � � � � � � � � � � � � � � � � � 8 Results CompanyX 11 The dominant culture � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �11 Discrepancy between current and preferred culture � � � � � � � � � � � � � � � �12 Cultural Congruence � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �12 Dominant Characteristics � � � � � � � � � � � � � � � � � � � � � � � �14 Organizational Leadership � � � � � � � � � � � � � � � � � � � � � � � �15 Management of Employees � � � � � � � � � � � � � � � � � � � � � � �16 Organization Glue � � � � � � � � � � � � � � � � � � � � � � � � � � � �17 Strategic Emphases � � � � � � � � � � � � � � � � � � � � � � � � � � �18 Criteria of Success � � � � � � � � � � � � � � � � � � � � � � � � � � � �19 Congruence � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �20 Next steps: OCAI Workshop and the Culture process 21 How to stimulate the Create / Adhocracy Culture � � � � � � � � � � � � � � � � � �22 How to stimulate the Collaborate / Clan Culture � � � � � � � � � � � � � � � � � �23 How to stimulate the Control / Hierarchy
    [Show full text]
  • Time Management
    Lesson Overview Time Management Recommended Length 6th Grade 75 Minutes About This Lesson To explore strategies that help manage stress and promote balance, students Xello Entry Point will create a time budget to assess how they currently manage their time and establish time management strategies to help them manage stress and achieve Students will need to save and maintain a healthy school/life balance. three careers before starting this lesson. It’s also recommended that students Learning Objectives complete the Matchmaker By the end of this lesson, students will: assessment (phase 1). • explain why time management is important in school and on the job • create a time budget to assess how they currently manage their time Vocabulary • explore ways to improve their time management skills Task management • investigate how time management is important for a career of interest • • Setting Goals • Identify time management strategies to achieve a healthy school/life Planning balance • • Staying Focused • Prioritizing Driving Question • Organized Analyzing Information Why is time management important in school and on the job? • • Procrastination Future-Ready Skills Time management Self-regulation Self-control Analyzing Career Awareness Goal Setting Lesson Breakdown Activity 1 - Time Management Self-assessment 15 minutes In this activity, students will complete a time management self- assessment to evaluate how well they manage their time and identify areas they’d like to develop further. Activity 2 - Xello Lesson: Time Management 25 minutes In this activity, students will create a time budget to assess how they currently manage their time, explore ways to improve their time management skills, and investigate how time management is an important skill for a career of interest.
    [Show full text]
  • The Magic Cube of Inventory Management ARVATO OFFERS OPTIMAL INVENTORY MANAGEMENT in the MARKET //PAGE 04
    HEALTHCARE EDITION 01 | 2019 NEWS ABOUT THE HEALTHCARE WORLD The Magic Cube of Inventory Management ARVATO OFFERS OPTIMAL INVENTORY MANAGEMENT IN THE MARKET //PAGE 04 STOK Added Value from Inventory Management in Hospitals: Positive Feedback from STOK’s Major Hospital Survey //PAGE 12 ORDER-TO-CASH LOGISTICS Analysis: Integrated or Best-of-Breed Outsourcing? //PAGE 14 CONTENTS COVER STORY Arvato Supports Inventory Management within the Market THE MAGIC CUBE OF INVENTORY MANAGEMENT //PAGE 04 OTHER STORIES STOK Added Value from Inventory Management in Hospitals: Positive Feedback from STOK’s Major Hospital Survey 12 Order-to-Cash Logistics Integrated or Best-of-Breed-Outsourcing? 14 Whitepaper „The future of the supply chain in the healthcare sector“ 18 News Distribution of Medications in Portugal: Arvato and Rangel Enter into Partnership 19 Network Growth at Arvato: New Site in Birmingham Begins Operations 20 Facts & Figures – Things Worth Knowing... Internet of Medical Things & Connected Medical Devices 21 Data in the Supply Chain 22 Events Supply Chain Roundtable 2019 23 EDITORIAL Dear Readers, Highly accurate availability of medical devices, medical technology and medicinal products at the point of care is of increasing competitive im- portance. In this context, reliable management of inventory for consign- ment stock in hospitals or local forward stocking locations (FSLs) can be an alternative to express deliveries. In intelligent combination with European central warehouses, this can lead to an overall reduction in inventory even at the highest level of availability. Arvato has developed a tool, the Magic Cube of Inventory Management that provides analytic support for optimal field inventory. Field inventory management is generally outsourced, increasingly as part of an integrated process chain and across multiple countries.
    [Show full text]
  • Time Management
    Leadership Category: Personal Leadership Simple Thing to Do Time Management Background Scheduling and managing time wisely are important for the student organization leader. If you miss important appointments and deadlines you will cause complications both to your organization and to your academic and personal life. This causes anxiety, frustration, guilt, and other nasty feelings. Purpose What is Time Management? • It is a process of constantly asking what is more important, and arranging priorities to reflect each choice. • It is knowing: o A system: For helping you meet your goals o Practical tips: For using your time effectively o How to succeed: When facing stumbling blocks or procrastination o Yourself: Your habits, goals, and time during the day when you’re most alert and productive o Time management really means managing yourself! Time Management Tips • Only 20-25 percent of a student’s time is controllable, and the average student is interrupted every 10 to 15 minutes. This fact suggests the need to minimize interruptions but also to plan them into your day. • An effective way to isolate and manage the interruptions and any unexpected items is to use a priority system. On your daily to-do list, mark the important and essential things to be done today with A, the secondary items with B, and the marginal items with C. • Delegate (provide link to delegating tips here): o Determine who and why o Determine what and when o Check for understanding and acceptance o Have interim status checks o Recognize and reward • Paperwork: Handle materials once. Choose one of the four D’s: dump it, do it, delegate it, or delay/defer it.
    [Show full text]
  • How Technology Is Helping Treasurers
    TMI249 Leader.qxp_Layout 1 19/01/2017 10:45 Page 1 leader DataLog Finance How Technology is Helping Treasurers he profession of treasurer has changed significantly over the last 30 years. The days when treasurers managed a company’s treasury alone on their PC T – often on a spreadsheet, independently from the rest of the company’s information system – are now long gone. Today, treasurers work in a connected ensure information is unique, separate tasks world where the notion of virtually real-time and mandates, centralise and improve operations is omnipresent. They must visibility of cash positions, assist in decision- manage real-time market information, making, and enable electronic signatures, electronic trading, relationships with banks as well as virtually instantaneous exchanges and counterparties, subsidiaries, etc., both and infinite reporting possibilities. inside the company and its information However, many large companies still do not system and with external contacts. take advantage of these tools and continue Globalisation and the digital and to use outdated technologies in obsolete technological revolution have profoundly software packages. changed the needs and working habits of Many group treasury departments still treasurers. Today, certain modern treasury use a variety of software packages each management systems (TMS) provide managing a limited functional perimeter. functionalities to enable collaborative work, These packages are interlinked with TMI | ISSUE 249 1 TMI249 Leader.qxp_Layout 1 19/01/2017 10:45 Page 2 leader varying degrees of efficiency, resulting in a greater administrative workload, TMS - Single repository and database difficult maintenance operations, and even the need to re-enter information Cash Management: concerning certain operations.
    [Show full text]
  • Phoenix Forward Transportation & Logistics Leadership Council
    PHOENIX FORWARD TRANSPORTATION & LOGISTICS LEADERSHIP COUNCIL The Greater Phoenix region is a crucial gateway for international commerce, linking businesses to domestic CO-CHAIR and global markets. Mary E. Peters Greater Phoenix is ideally positioned for global business with convenient access to the President & CEO busy California markets and international trade with Mexico. A robust transportation system that includes highways, rails and bustling Sky Harbor International Airport will Mary E. Peters continue to foster rich and dynamic trade relationships. Consulting Group, LLC The region is home to more than 2,900 transportation and logistics companies, employing approximately 97,000 people. The air transportation network of Greater Phoenix has a direct annual economic impact of more than $30 billion, serving more than 42 million passengers and transporting more than 328,000 tons of air cargo annually. Flights from Phoenix travel to 89 locations within the United States and 17 cities internationally including destinations in Norway, Sweden, Greenland, Mexico, India and Canada. A stronger, more competitive industry is the catalyst for business expansions and the CO-CHAIR creation of additional highly skilled, high-wage jobs in transportation and logistics companies as well as businesses that depend on a strong transportation network. Karrin K. Taylor Founder Who is involved and President, Phoenix Forward’s Transportation & Logistics Leadership Council explores industry Arizona Strategies trends and public policy issues that impact critical transportation infrastructure and addresses industry challenges and opportunities. The council is led by Mary Peters, former Director of the Arizona Department of Transportation and former Secretary of the U.S. Department of Transportation, and Karrin Kunasek Taylor, Founder and President of Arizona Strategies.
    [Show full text]