AGENDA

Meeting Fire, Resilience and Emergency Planning Committee Date Wednesday 3 February 2021 Time 10.00 am Place Virtual Meeting Copies of the reports and any attachments may be found at www..gov.uk/about-us/london-assembly/london-assembly-committees/fire-resilience-and- emergency-planning-committee

Most meetings of the London Assembly and its Committees are webcast live at www.london.gov.uk/about-us/london-assembly/youtube and/or www.london.gov.uk/media-centre/london-assembly where you can also view past meetings.

Members of the Committee Andrew Dismore AM (Chair) Léonie Cooper AM Susan Hall AM (Deputy Chairman) David Kurten AM Tony Arbour AM Dr Alison Moore AM

A meeting of the Committee has been called by the Chair of the Committee to deal with the business listed below. Ed Williams, Executive Director of Secretariat Tuesday 26 January 2021

[Note: This meeting has been called in accordance with the Local Authorities and Police and Crime Panels (Coronavirus) (Flexibility of Local Authority and Police and Crime Panel Meetings) (England and Wales) Regulations 2020. These regulations permit formal London Assembly meetings to be held on a virtual basis, with Assembly Members participating remotely, subject to certain conditions. The regulations apply notwithstanding any other legislation, current or pre-existing Standing Orders or any other rules of the Authority governing Assembly meetings, and remain valid until 7 May 2021. The meeting will be broadcast live via the web-link set out above. The regulations may be viewed here.]

Further Information If you have questions, would like further information about the meeting or require special facilities please contact: Diane Richards, Committee Officer; Telephone: 07925 353478; Email: [email protected]

For media enquiries please contact Aoife Nolan, External Communications Officer; Telephone: 020 7983 4067; Email: [email protected]. If you have any questions about individual items please contact the author whose details are at the end of the report.

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If you, or someone you know, needs a copy of the agenda, minutes or reports in large print or Braille, audio, or in another language, then please call us on 020 7983 4100 or email [email protected].

Certificate Number: FS 80233

Agenda Fire, Resilience and Emergency Planning Committee Wednesday 3 February 2021

1 Apologies for Absence and Chair's Announcements

To receive any apologies for absence and any announcements from the Chair.

2 Declarations of Interests (Pages 1 - 4)

Report of the Executive Director of Secretariat Contact: Diane Richards; [email protected]; 07925 353478

The Committee is recommended to:

(a) Note the list of offices held by Assembly Members, as set out in the table at Agenda Item 2, as disclosable pecuniary interests;

(b) Note the declaration by any Member(s) of any disclosable pecuniary interests in specific items listed on the agenda and the necessary action taken by the Member(s) regarding withdrawal following such declaration(s); and

(c) Note the declaration by any Member(s) of any other interests deemed to be relevant (including any interests arising from gifts and hospitality received which are not at the time of the meeting reflected on the Authority’s register of gifts and hospitality, and noting also the advice from the GLA’s Monitoring Officer set out at Agenda Item 2) and to note any necessary action taken by the Member(s) following such declaration(s).

3 Minutes (Pages 5 - 44)

The Committee is recommended to confirm the minutes of the meeting of the Fire, Resilience and Emergency Planning Committee held on 16 December 2020 to be signed by the Chair as a correct record.

4 Summary List of Actions (Pages 45 - 60)

Report of the Executive Director of Secretariat Contact: Diane Richards; [email protected]; 07925 353478

The Committee is recommended to note the completed, outstanding and closed actions arising from previous meetings of the Committee, and the additional correspondence received, as listed in the report.

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5 Action Taken Under Delegated Authority (Pages 61 - 104)

Report of the Executive Director of Secretariat Contact: Diane Richards; [email protected]; 07925 353478

The Committee is recommended to:

(a) Note the action taken by the Chair of the Fire, Resilience and Emergency Planning Committee under delegated authority, in consultation with party Group Lead Members, namely to agree the Committee’s Cladding Crisis and its Impact on Londoners report; and

(b) Ratify the signing of the letter sent from the All-Party Parliamentary Group (APPG) on Leasehold and Commonhold Reform to The Rt Hon MP on 8 January 2021, following consultation with party Group Lead Members.

6 Q&A Session with the London Fire Commissioner and the Deputy Mayor for Fire and Resilience (Pages 105 - 108)

Report of the Executive Director of Secretariat Contact: Janette Roker; [email protected]; 020 7983 6562

The Committee is recommended to:

(a) Note the report as background to the discussion with invited guests and note the subsequent discussion; and

(b) Delegate authority to the Chair, in consultation with party Group Lead Members, to agree any output from the meeting.

7 Statement of Assurance 2019/20 (Pages 109 - 198)

Report of the Executive Director of Secretariat Contact: Diane Richards; [email protected]; 07925 353478

The Committee is recommended to:

(a) Review the London Fire Commissioner’s draft Statement of Assurance for 2019/20; and

(b) Make a report or recommendation(s) to the Mayor on the draft Statement of Assurance 2019/20, in accordance with Section 327(I) of the GLA Act 1999 (as amended). 4

8 Delegation of Authority to the Chair

The Committee is recommended to agree, in relation to urgent matters only, a general delegation of authority in respect of the Committee’s powers and functions (apart from those that cannot under the GLA Act 1999 as amended be delegated) to the Chair of the Committee, in consultation with the party Group Lead Members, from the close of this meeting until the Annual Meeting of the London Assembly scheduled to take place on 14 May 2021.

9 Date of Next Meeting

The London Assembly’s Annual Meeting, due to take place on 14 May 2021, will decide which committees to establish for the 2021/22 Assembly Year and a timetable of meetings for those committees.

10 Any Other Business the Chair Considers Urgent

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This page is intentionally left blank Agenda Item 2

Subject: Declarations of Interests

Report to: Fire, Resilience and Emergency Planning Committee

Report of: Executive Director of Secretariat Date: 3 February 2021

This report will be considered in public

1. Summary

1.1 This report sets out details of offices held by Assembly Members for noting as disclosable pecuniary interests and requires additional relevant declarations relating to disclosable pecuniary interests, and gifts and hospitality to be made.

2. Recommendations

2.1 That the list of offices held by Assembly Members, as set out in the table below, be noted as disclosable pecuniary interests1;

2.2 That the declaration by any Member(s) of any disclosable pecuniary interests in specific items listed on the agenda and the necessary action taken by the Member(s) regarding withdrawal following such declaration(s) be noted; and

2.3 That the declaration by any Member(s) of any other interests deemed to be relevant (including any interests arising from gifts and hospitality received which are not at the time of the meeting reflected on the Authority’s register of gifts and hospitality, and noting also the advice from the GLA’s Monitoring Officer set out at below) and any necessary action taken by the Member(s) following such declaration(s) be noted.

3. Issues for Consideration

3.1 Relevant offices held by Assembly Members are listed in the table overleaf:

1 The Monitoring Officer advises that: Paragraph 10 of the Code of Conduct will only preclude a Member from participating in any matter to be considered or being considered at, for example, a meeting of the Assembly, where the Member has a direct Disclosable Pecuniary Interest in that particular matter. The effect of this is that the ‘matter to be considered, or being considered’ must be about the Member’s interest. So, by way of example, if an Assembly Member is also a councillor of London Borough X, that Assembly Member will be precluded from participating in an Assembly meeting where the Assembly is to consider a matter about the Member’s role / employment as a councillor of London Borough X; the Member will not be precluded from participating in a meeting where the Assembly is to consider a matter about an activity or decision of London Borough X.

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Member Interest Tony Arbour AM Jennette Arnold OBE AM AM MP Member of Parliament, Orpington; Member, LB Bexley Shaun Bailey AM Siân Berry AM Member, LB Camden Andrew Boff AM Congress of Local and Regional Authorities (Council of Europe) Léonie Cooper AM Member, LB Wandsworth Unmesh Desai AM Tony Devenish AM Member, City of Westminster Andrew Dismore AM Len Duvall AM Florence Eshalomi AM MP Member of Parliament, Vauxhall Nicky Gavron AM Susan Hall AM Member, LB Harrow David Kurten AM Joanne McCartney AM Deputy Mayor Dr Alison Moore AM Member, LB Barnet Steve O’Connell AM Member, LB Caroline Pidgeon MBE AM Keith Prince AM Murad Qureshi AM Caroline Russell AM Member, LB Islington Dr Onkar Sahota AM Navin Shah AM Peter Whittle AM

[Note: LB - London Borough]

3.2 Paragraph 10 of the GLA’s Code of Conduct, which reflects the relevant provisions of the Localism Act 2011, provides that:

- where an Assembly Member has a Disclosable Pecuniary Interest in any matter to be considered or being considered or at

(i) a meeting of the Assembly and any of its committees or sub-committees; or

(ii) any formal meeting held by the Mayor in connection with the exercise of the Authority’s functions

- they must disclose that interest to the meeting (or, if it is a sensitive interest, disclose the fact that they have a sensitive interest to the meeting); and

- must not (i) participate, or participate any further, in any discussion of the matter at the meeting; or (ii) participate in any vote, or further vote, taken on the matter at the meeting

UNLESS

- they have obtained a dispensation from the GLA’s Monitoring Officer (in accordance with section 2 of the Procedure for registration and declarations of interests, gifts and hospitality – Appendix 5 to the Code).

3.3 Failure to comply with the above requirements, without reasonable excuse, is a criminal offence; as is knowingly or recklessly providing information about your interests that is false or misleading.

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3.4 In addition, the Monitoring Officer has advised Assembly Members to continue to apply the test that was previously applied to help determine whether a pecuniary / prejudicial interest was arising - namely, that Members rely on a reasonable estimation of whether a member of the public, with knowledge of the relevant facts, could, with justification, regard the matter as so significant that it would be likely to prejudice the Member’s judgement of the public interest.

3.5 Members should then exercise their judgement as to whether or not, in view of their interests and the interests of others close to them, they should participate in any given discussions and/or decisions business of within and by the GLA. It remains the responsibility of individual Members to make further declarations about their actual or apparent interests at formal meetings noting also that a Member’s failure to disclose relevant interest(s) has become a potential criminal offence.

3.6 Members are also required, where considering a matter which relates to or is likely to affect a person from whom they have received a gift or hospitality with an estimated value of at least £50 within the previous three years or from the date of election to the London Assembly, whichever is the later, to disclose the existence and nature of that interest at any meeting of the Authority which they attend at which that business is considered.

3.7 The obligation to declare any gift or hospitality at a meeting is discharged, subject to the proviso set out below, by registering gifts and hospitality received on the Authority’s on-line database. The on- line database may be viewed here: https://www.london.gov.uk/mayor-assembly/gifts-and-hospitality.

3.8 If any gift or hospitality received by a Member is not set out on the on-line database at the time of the meeting, and under consideration is a matter which relates to or is likely to affect a person from whom a Member has received a gift or hospitality with an estimated value of at least £50, Members are asked to disclose these at the meeting, either at the declarations of interest agenda item or when the interest becomes apparent.

3.9 It is for Members to decide, in light of the particular circumstances, whether their receipt of a gift or hospitality, could, on a reasonable estimation of a member of the public with knowledge of the relevant facts, with justification, be regarded as so significant that it would be likely to prejudice the Member’s judgement of the public interest. Where receipt of a gift or hospitality could be so regarded, the Member must exercise their judgement as to whether or not, they should participate in any given discussions and/or decisions business of within and by the GLA.

4. Legal Implications

4.1 The legal implications are as set out in the body of this report.

5. Financial Implications

5.1 There are no financial implications arising directly from this report.

Local Government (Access to Information) Act 1985 List of Background Papers: None Contact Officer: Diane Richards, Committee Officer Telephone: 07925 353478 E-mail: [email protected]

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Page 4 Agenda Item 3

MINUTES

Meeting: Fire, Resilience and Emergency Planning Committee Date: Wednesday 16 December 2020 Time: 10.00 am Place: Virtual Meeting

Copies of the minutes may be found at: http://www.london.gov.uk/about-us/london-assembly/london-assembly-committees/fire- resilience-and-emergency-planning-committee

Present:

Andrew Dismore AM (Chair) Susan Hall AM (Deputy Chairman) Tony Arbour AM Léonie Cooper AM Dr Alison Moore AM

1 Apologies for Absence and Chair's Announcements (Item 1)

1.1 The Chair explained that in accordance with Government regulations the meeting was being held on a virtual basis, with Assembly Members and guests participating remotely. The Clerk read the roll-call of Assembly Members who were participating in the meeting.

1.2 Apologies for absence were received on behalf of David Kurten AM.

1.3 The Chair congratulated the two firefighters included in the Queen’s Birthday Honours list for the richly deserved recognition of their distinguished service – Deputy Assistant Commissioner David O’Neill, awarded an MBE, and Station Commander Wayne Horlock, awarded a British Empire Medal.

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2 Declarations of Interests (Item 2)

2.1 Resolved:

That the list of offices held by Assembly Members, as set out in the table at Agenda Item 2, be noted as disclosable pecuniary interests.

3 Minutes (Item 3)

3.1 Resolved:

That the minutes of the Fire, Resilience and Emergency Planning Committee meeting held on 13 October 2020 be signed by the Chair as a correct record.

4 Summary List of Actions (Item 4)

4.1 The Committee received the report of the Executive Director of Secretariat.

4.2 Resolved:

That the completed, outstanding and closed actions arising from previous meetings of the Committee, and additional correspondence sent and received as listed in the report, be noted.

5 Q&A Session with the London Fire Commissioner and the Deputy Mayor for Fire and Resilience (Item 5)

5.1 The Committee received the report of the Executive Director of Secretariat as background to putting questions to the following invited guests:  Dr Fiona Twycross, Deputy Mayor for Fire and Resilience;  Andy Roe, London Fire Commissioner;  Sue Budden, Director of Corporate Services, London Fire Brigade (LFB);  Fiona Dolman, Director of Transformation Services, LFB; and  Richard Mills, Deputy Commissioner, LFB.

5.2 A transcript of the discussion is attached at Appendix 1.

Page 6 Greater London Authority Fire, Resilience and Emergency Planning Committee Wednesday 16 December 2020

5.3 Members requested the following additional information from the London Fire Commissioner:  More detailed statistics on the audits of high risk high rise buildings (8,005 to be completed by end 2021) and an update on buildings needing to be inspected fortnightly as they have simultaneous evacuation policies in the place of stay put; and  The global benchmarking data to other comparative international cities.

5.4 Resolved:

(a) That the report and discussion with invited guests be noted.

(b) That authority be delegated to the Chair, in consultation with party Group Lead Members, to agree any output from the meeting.

6 Statement of Assurance 2019/20, Efficiency Plan, Medium-Term Financial Plan & Reserves Strategy (Item 6)

6.1 The Committee received the report of the Executive Director of Secretariat, which served as background information for consideration of the London Fire Commissioner’s annual Statement of Assurance 2019/20, Efficiency Plan, Medium-Term Financial Plan and Reserves Strategy 2020/21, which are reported to the Committee in accordance with Section 327(G) of the Greater London Authority Act 1999 (as amended).

6.2 The Chair moved that consideration of the Statement of Assurance 2019/20 be deferred to the Committee’s next meeting to give additional time for consideration. The Deputy Chairman seconded this motion.

6.3 The Committee agreed, with regard to the Efficiency Plan, Reserves Strategy and Medium-Term Financial Plan to make comment that further questions need to be asked about whether the London Fire Brigade (LFB) is able to deliver its front-line commitments, to deliver its transformation programme to schedule, and whether its use of reserves is sustainable.

Page 7 Greater London Authority Fire, Resilience and Emergency Planning Committee Wednesday 16 December 2020

6.4 Resolved:

(a) That consideration of the Statement of Assurance 2019/20 be deferred to the Committee’s next meeting; and

(b) That the Efficiency Plan, Reserves Strategy and Medium-Term Financial Plan be noted, and that this form the recommendation to the Mayor, in accordance with Section 327(I) of the Greater London Authority Act 1999 (as amended), and that the Committee make comment that further questions need to be asked about whether the LFB is able to deliver its front-line commitments, to deliver its transformation programme to schedule, and whether its use of reserves is sustainable.

7 Fire, Resilience and Emergency Planning Committee Work Programme (Item 7)

7.1 The Committee received the report of the Executive Director of Secretariat.

7.2 Resolved:

That the timetable and work programme as agreed under delegated authority by the Chair of the GLA Oversight Committee on 3 December 2020 be noted.

8 Date of Next Meeting (Item 8)

8.1 The next meeting of the Committee, which would be held as a virtual meeting, was scheduled for Wednesday 3 February 2021 at 10.00 am.

9 Any Other Business the Chair Considers Urgent (Item 9)

9.1 The Chair confirmed that he was awaiting final group views on the Committee’s Cladding Crisis and its Impact on Londoners report. He noted that the Alliance Group had not supplied views, but that as more than sufficient time had passed, he would clear the report for imminent release.

9.2 There was no other business the Chair considered urgent.

10 Close of Meeting

10.1 The meeting ended at 12.18pm.

Page 8 Greater London Authority Fire, Resilience and Emergency Planning Committee Wednesday 16 December 2020

Chair Date

Contact Officer: Diane Richards, Committee Officer; Email: [email protected]; Telephone: 07925 353478

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Appendix 1

London Assembly Fire, Resilience and Emergency Planning Committee 16 December 2020

Item 5 – Q&A Session with the London Fire Commissioner and the Deputy Mayor for Fire and Resilience

Andrew Dismore AM (Chair): We now come to the main item of business, the question and answer session with the London Fire Commissioner (LFC) and the Deputy Mayor for Fire and Resilience (DMFR). Can I welcome our guests and thank them for joining us today? We have Dr Fiona Twycross, Deputy Mayor for Fire and Resilience; Andy Roe, London Fire Commissioner; Sue Budden, Director of Corporate Services, London Fire Brigade (LFB); Richard Mills, Deputy Commissioner, LFB; and Fiona Dolman, Director of Transformation, LFB. Do you want to make any opening remarks, Fiona and/or Andy, or shall we go straight on to questioning?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Perhaps we will go straight into questions, Chair.

Andy Roe (London Fire Commissioner): Happy to take questions, yes, that is the most important.

Andrew Dismore AM (Chair): OK, we will go straight on. I am going to start off looking at the impact of COVID-19 on the Brigade. Andy Roe, perhaps I could ask you first. What impact has COVID-19 had on the operational delivery and services of the Brigade?

Andy Roe (London Fire Commissioner): Just as a general start, obviously like any other large public sector organisation delivering a vital public service, we have felt the impact of this. It has been unprecedented. It has been a very challenging year for the LFB, but I am extremely proud of what our staff have done.

I will start with the impact. The impact has been felt most in some of our prevention and protection activities, but it should be noted that we are one of the only UK fire and rescue services to have continued full delivery of our high-risk audit programme, in fact actually increasing the number of audits. We continued high-rise inspections throughout, and we have continued to maintain home fire safety visits to those at greatest risk. Whilst working within the National Fire Chiefs Council (NFCC) framework, we cooperated effectively with colleagues from the representative bodies to deliver a level of activity in challenging circumstances where other services did not. Reassuringly, we have maintained a full emergency fire and rescue service response throughout, indeed, seeing at times, attendance times come down.

It is regrettable that a number of high-priority actions that lay within the Transformation Delivery Plan (TDP), particularly related to the Grenfell [Tower Inquiry] recommendations, were delayed because of the restrictions we had to make in the first wave on large-scale training in particular. However, what I would say is that it is not my job to be complacent, nor satisfied about that, and we have worked very hard under the leadership of my Deputy Commissioner, Richard Mills, to get that back on track, and we will deliver those recommendations in the early part of the new year. Now we understand the nature of the pandemic better, we have continued and will carry on delivering large-scale training regardless, because we believe that the risk of not carrying out that training is greater than the risk posed by COVID-19. I have no doubt we will get to the built environment at some point.

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In summary, Chair, yes, obviously we have been impacted, but I am extremely proud of how the Brigade has responded in trying to find a different way through. Perhaps at some point we might discuss not so much the impact, but how we have stepped into places that you might not expect the Brigade to step — whether that is 450 firefighters driving ambulances, 100 providing dignity to those who lost their lives in their home, 21 million items of personal protective equipment (PPE) delivered on behalf of London councils, or so many other services into the community.

I think London firefighters represent the best of London and the best of service in London, and that is my takeaway from the year. We have shown what we can do in response to what has been an enormous challenge for all public sector organisations, and it has perhaps reminded my people that they should be looking forward with optimism into the future, knowing that they are capable of so much. Thank you, Chair.

Andrew Dismore AM (Chair): Thank you for that, Andy. I assume from what you are saying that the business continuity arrangements have been effective. Do any changes need to be made to those?

Andy Roe (London Fire Commissioner): Perhaps if I start - I cannot talk in detail about the outcome of the COVID-19 inspection we have just had by Her Majesty’s Inspectorate [of Constabulary and Fire & Rescue Services] (HMICFRS) but we have had our draft letter, now under embargo awaiting their full publication. They were very positive in how they viewed our business continuity arrangements, I can say that. They felt that we had stood them up very early, appropriately, before any form of formal lockdown; that we as an organisation, unlike some other organisations, had thought about what it might mean to be in the centre of a pandemic; and have referred to our pandemic plans, which whilst not entirely meeting the needs of this pandemic - we have all been in the unknown somewhat - were able to be adapted early on to ensure that, from the very start, we maintained our operational service.

We would not be complacent about that. We have met regularly, on a weekly basis, within the framework of that business continuity plan at a strategic level, again led by Richard Mills, who has been chairing the Commissioner’s Continuity Group. We planned for it and we review those business continuity plans on a weekly basis, and they have evolved considerably since the start of the pandemic.

I think, in the context of what we faced, people like Richard, who has led it strategically, Fiona Dolman and Susan Ellison-Bunce [Head of Planning and Performance, LFB], who have provided so much of the framework, should be credited with ensuring the Brigade reacted early and appropriately to this. I think and I hope that what is being reflected to me in the hot debrief from HMICFRS is reflected in the letter I receive early in the year and that there will be recognition of that. Thank you.

Andrew Dismore AM (Chair): Thanks for that, Andy. We will be having an informal meeting with HMICFRS after the report is published in the new year, but I am pleased that you think that has come out, so far as you can say anything, positively. Fiona, do you want to add anything?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Yes. I share the pride the Commissioner has expressed about how the Brigade did step up. We can see that, because of the swift action taken in the response from both representative bodies and from staff, the core business of responding to fire and emergency incidents was maintained. I think you have had access to the performance data which demonstrates this, including, due to there being less traffic on the roads, the response times actually shortening during the pandemic, and audits and inspections are around the same level now as pre-COVID. In the context of the Brigade also stepping up and supporting other services, this is particularly commendable.

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We do need to learn lessons from the COVID period and the COVID response, though, and I did have a session at my Fire and Resilience Board earlier this week where we discussed the outcomes of a ‘lessons learned’ exercise from the first wave. The Brigade will be taking forward actions from this such as better support for flexible working, recognising that not all the staff have been station-based or Union Street-based during the pandemic and the Brigade also had to adapt very quickly, as did most organisations, to having the bulk of their office-based staff working from home during this period. Overall, I think the Brigade stepped up really positively and has demonstrated that their business continuity plans did work.

Andrew Dismore AM (Chair): OK, thanks for that. Andy, you mentioned audits before and so did Fiona. The numbers were going down on audits and also on enforcement action. Are you saying that that has now been corrected and you are going back up again?

Andy Roe (London Fire Commissioner): I might turn to Richard who can provide the details of numbers around the audits, because whilst in some areas we decreased, inevitably, our fire safety activity, at the highest-risk end of it I think we actually increased it. Richard, would you be able to provide the numbers, please?

Richard Mills (Deputy Commissioner, London Fire Brigade): Yes, certainly. There are two parts, both a fire safety element but also a community safety/preventative element.

In relation to audits, the high-risk building review programme audits are on course. There were 8,5001 set as a requirement for us to deliver by the end of 2021. We have done about 6,000 of those audits and we are on schedule to deliver the remaining audits by August 2021.

Simultaneous evacuation, the collection of data, undertaking surveys and compiling the list of the buildings that are involved is continuing, working both with The Royal Institution of Chartered Surveyors (RICS) fire safety and with fire stations who are carrying out some of the audits on the ground. You will have seen in the media the figure of 590 that has been quoted recently about simultaneous evacuation, and I have much more detailed statistics on that if you require.

With regard to the element around home fire safety visits, there has been a dip in home fire safety visits over the last two quarters. However, the approach we have taken with that is to look at the prioritisation of the high-risk. In terms of the number of visits that have taken place there have been a total of 8,087 interactions, of which 2,887 have been face-to-face, and a further 5,200 via telephone. We have also done 1,200 Fire Safe and Well Visit conversations as well, which is resulted in a number of referrals going to other partners. What I would say is that of those numbers, 91% of the people we are engaging with have identified themselves as having a disability or mobility issue that would impact on their ability to react to a fire. We have become much more targeted in relation to how we are doing that face-to-face interaction.

With regard to the remaining numbers, for example, 4,000 have been put on a call list where they have been deemed as ‘low fire risk’. We have increased our online capability with an increased system for doing virtual home fire safety visits that will be going live in January [2021]. We have also had an increased frequency of website hits - over 100,000 - as we have changed our messaging around what to do during the lockdown period and preparing for home fire safety visits.

1 Please note this figure was clarified after the meeting to be 8,005 by the LFB.

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We are shifting our response to how we react during COVID where we cannot interact with a number of people face-to-face. We have made some very deliberate and strategic decisions about some of our interactions based on some of the at-risk groups. In areas such as care homes, areas where there is sleeping accommodation for vulnerable people, we recognise that it would not be appropriate for us to visit them face-to-face, but we are doing desktop reviews and doing much more virtual engagement with many of these groups.

Andrew Dismore AM (Chair): OK. Thanks for that. When you are dealing with people by telephone, are the calls coming, effectively, from Brigade headquarters (HQ) or are they are being dealt with from fire stations like they would be normally? If you are doing fire safety visits, they would be from the local stations.

Richard Mills (Deputy Commissioner, London Fire Brigade): We provided a range of opportunities during the COVID period. We had a number of people self-isolating, perhaps due to any incidents that may occur whilst at work. We take precautionary measures for those individuals. Likewise, some people are self-isolating because they have vulnerable members of their family. Likewise, we had, obviously, our Fire and Community Safety Officers. Where they were not being utilised for some of the face-to-face activities, we diverted their capability to doing dial-ins and speaking to people directly.

What we have done - and this comes back to the point the Commissioner made around the flexible way in which we are delivering our service - is that we have used a blended approach in which people who are able to offer facilities, whose roles may not be fully taken up currently, we are diverting them to other ways of working to help support some of our wider objectives.

Andrew Dismore AM (Chair): People who are self-isolating will be phoning up people from home or taking calls from home to give advice?

Richard Mills (Deputy Commissioner, London Fire Brigade): We are doing a considerable amount of home working with a considerable amount at the moment working outside of HQ. We are using every opportunity and obviously increasing our technology to support that, at stations and also in people’s homes, to do that.

Andrew Dismore AM (Chair): While we are on the issue of reviews, where are we with high-rise reviews? How has the virus impacted on those reviews of high-rise required by Grenfell [Tower Inquiry Phase] 1?

Richard Mills (Deputy Commissioner, London Fire Brigade): The high-rise reviews are taking place at the moment. We continue to deliver those reviews. We have the figure that was set to us around high-rise of 8,5002, of which we have done 6,000 and we are on target to deliver the rest by August 2021. We are looking at some of the other risk elements as well around the fire safety environment, and we are confident that we remain on target for all of those being delivered. For those areas that we are not able to go into, we have created a more in-depth desktop review tool that Fire Safety Inspection Officers can utilise and identify high-risk premises.

The inspections of high-rise with local crews have remained. We identified that that was one of our key issues, so we have continued to deliver that through local fire stations undertaking the regular reviews of those buildings that we have identified over 18m that either have waking watches, or have some form of remediation work that is required.

2 Please note this figure was clarified after the meeting to be 8,005 by the LFB.

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Andrew Dismore AM (Chair): OK, thanks. The next one is probably a question for Sue. The Government have given £10 million to review high-rise buildings over 18m. How much did we get from that pot, Sue?

Sue Budden (Director of Corporate Services, London Fire Brigade): If you are talking about the fire protection money there are only two grants I am aware of in addition to the COVID money, which was the Grenfell infrastructure money of £1.3 million, which is around implementing the recommendations, and then the fire protection money of £5.5 million.

Andrew Dismore AM (Chair): OK. Is that sufficient to pay for the reviews, Richard?

Richard Mills (Deputy Commissioner, London Fire Brigade): We are very grateful to receive the funding. The reviews that are taking place, we are going to utilise some of that money. It is broken down into the building risk review, which is £3.2 million, and the protection uplift programme, which is £2.3 million. That money is going to be used not only to undertake those reviews, there is also some opportunity there to increase some of our systems and some of our networks for consultation on buildings. There is also some money that will be utilised to increase our Fire Engineers’ and Fire Inspection Officers’ capability, as well as develop a centre of excellence which we are aligning to the NFCC framework to enable us to then offer that up as one of those capabilities that we can offer to the national fire service.

Andrew Dismore AM (Chair): OK, thanks. Andy, I was going to come on to assistance to other services. You mentioned at the beginning the work that firefighters have done helping out the ambulance service and also on Pandemic Multiagency Response Teams (PMART) helping with deceased remains. I suppose the first question is: what impact has this had on staffing on the stations?

Andy Roe (London Fire Commissioner): It has not. That is partly why it is expensive, because we have worked hard to backfill through prearranged overtime to maintain the level of activity we just talked about. If it is OK, Chair, can I just refer back to my point about safety for one minute?

Andrew Dismore AM (Chair): Yes.

Andy Roe (London Fire Commissioner): You have had a lot of detail there, I just want to summarise, really, and make a final point, which is that we increased our number of audits during this period, despite the challenges. From 1 April to 30 November 2019, we carried out 5,511. This year, despite the challenges of where we are, we have carried out 6,192. Last year, we carried out 3,206 high-risk audits. This year, we carried out 4,479 high-risk audits, representing an increase from 58% of the audit totals in the high-risk category to 72%. I think that is testimony in answer to your question about the impact on our frontline delivery; we were able to maintain our attendance times and our level of statutory delivery because we were very careful about ensuring we had the resources in place through appropriate use of prearranged overtime and flexible deployment of the resources Richard has talked about in detail. What that has meant, though, is that it has cost us, and therefore there has been a process to recover those costs from both other agencies and through central Government, which we will return to in the new year. That is particularly important to me.

Andrew Dismore AM (Chair): Yes, I think it is important to all of us. The ambulance service is supposed to be paying up and I think the Home Office are underwriting it as well, and you have various commitments and promises. Have we actually got any cash yet?

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Andy Roe (London Fire Commissioner): I am sure you are aware, Chair, how the budget process works, as I am, but we have firm promises in writing. I expect that bill to be paid, to put it in simple terms, whether that is underwritten by the Home Office or from the London Ambulance Service (LAS), and I expect those arrangements to persist going forward. But, inevitably, it does not cover all the costs of COVID, and I think that is the reality of running an organisation in this climate.

Andrew Dismore AM (Chair): OK. We are not sending the bailiffs into the Home Office or the LAS HQ then.

Andy Roe (London Fire Commissioner): I am not ruling anything out, but that is definitely in Sue’s world so I will be advised by her.

Andrew Dismore AM (Chair): OK. Now, a slight problem in relation to continuing the LAS work: I had an email copied to me from the Fire Brigades Union (FBU) yesterday. Apparently there has been an email gone out asking for more volunteers for Operation Braidwood, which I think is the LAS support arrangements, and the FBU have said that there are some changes in the proposals as to how it is going to work. More importantly, they also say they have not been consulted and what has been put out has not been agreed with them, and now they are advising their members not to sign up. That sounds like a bit of a breakdown of communication. Can you explain what has been going on?

Andy Roe (London Fire Commissioner): I think that is a breakdown of communication within their own organisation, to be frank, because we have regular and very positive communications with the regional executive. London actually stepped in to resolve a national issue only recently. I have negotiated on behalf of the employers around national arrangements, and again we have had entirely constructive conversations. That is news to me, Chair, what you have just said to me there, because it does not reflect the conversations I have had with the FBU. I am really grateful to them for all their hard work in getting us to the point where we continue to deliver it.

I anticipate continuing to deliver it because David Shek, the regional lead for the FBU, has indicated to me that because we are intending to continue secondment for the moment before transitioning to any other arrangement that will be in line with the national kind of protocols that we are discussing at that level, we did not have an issue. I am surprised about that. It is something Richard can pick up.

However, let me be clear to the Committee: my primary responsibility, I am afraid, is not the FBU but to the people of London in the middle of a global pandemic, and we will deliver that support into the ambulance service. I should be clear about that. My experience of the FBU in London is that they share that aim as well. If there has been a breakdown in communication we will follow it up, but I am talking about conversations I have had within the last day or two. I am slightly surprised by that because we are not doing anything different at the moment that we have not done previously. I offer that assurance to colleagues in the FBU now as well, within the Committee.

Andrew Dismore AM (Chair): I think that is something you need to talk to them about because the emails indicated five very detailed points, actually - I will not go through them - that they think need to be sorted out, and communication is important. You are absolutely right, the FBU has been very supportive of all these initiatives to support the other services and it would be a pity if we cannot continue to do that with their support as well, which I am sure you will get. I do think it is important that somebody picks up the phone to them today and talks these things through.

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The other thing that is coming up is the question of using firefighters as vaccinators, which was one of those stories coming out of the Government. Have you had any thoughts about that?

Andy Roe (London Fire Commissioner): What I would say, in my position leading the Brigade, is that we want to be stepping out to help London and the community of London in any way that, in a strategic partnership, it feels appropriate for us to do so. Referring back to your previous point, I absolutely recognise that the representative bodies have an absolute right to be part of the conversation in that, but ultimately my responsibility lies to London and Londoners. I would not rule anything out, as long as we can provide the right safeguards to firefighters to ensure it is delivered in a COVID-secure environment and we are giving them the best possible training and protection to deliver any service where we might help slow down the cost of this terrible pandemic to the communities we serve.

We are engaged in discussion on a daily basis within the strategic partnership about all sorts of things we might be able to support London with in the future. We saw some really good activity out across the northeast of London at the weekend to support the Mayor’s messaging, again, helpfully with the support of the FBU. There are always difficulties with communication sometimes in industrial relations, but just to reassure you, Chair, we speak to the FBU at a senior level, I would say, on a daily basis, and we will pick up whatever miscommunication there has been on this. It is my intent to deliver as wide a possible set of support services into London as we possibly can do. I think that is morally the right thing to do as an emergency service at this point in the country’s history.

Andrew Dismore AM (Chair): Yes. That is very good because I am sure all these points they have raised can be sorted out.

The other thing I was going to ask you about, which I have raised with you before, is the Brigade’s policy on social distancing on the stations and trying to ensure consistency in the self-isolation rules across the stations and watches in accordance with the central advice. Has that been resolved?

Andy Roe (London Fire Commissioner): All the guidance is in place. I think the guidance is very clear. I am going to come to Richard in a minute for some detail about where he is talking with colleagues from the FBU, and we have a shared aim in this. Where the challenge is, in an organisation of this size and with the nature of what we deliver, is ensuring that local management and individuals work responsibly together to deliver that guidance or work within that guidance consistently. I think it would be disingenuous to pretend that happens all the time. We see examples of where that breaks down, but what I would assure the Chair and the Committee is that we unpick them and take the lessons from them every time.

Richard, do you want to perhaps give a very quick summary of where we are going with this? We recognise it as an ongoing problem. We talk about the lessons from the first wave and ongoing lessons, Chair. One of the great lessons we have learnt is that it is quite difficult to drive consistent behaviours everywhere across an organisation of this size, in so many different locations. We are seeking to continuously improve that. I do not think we are there yet.

Andrew Dismore AM (Chair): I can see that. With four watches and 100-odd stations, you have probably about 500 watch officers to make sure are doing the same thing.

Andy Roe (London Fire Commissioner): Richard is very focused on it. Perhaps, Richard, you can explain what you have been talking about with the FBU recently, if that is appropriate.

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Richard Mills (Deputy Commissioner, London Fire Brigade): Just to reassure you, Chair, on the conversation around the email, I had a conversation last night and officers had a conversation with the FBU in the early hours of this morning, 7.00am this morning, around those five points that have obviously been sent to you, and we are going to work through those over today. I am sure none of them are insurmountable. That is just some reassurance for yourself there.

In regards to the self-isolation and obviously the written assessment, not only on fire stations but across the whole of the LFB estate, across all workforces, we are looking at and having conversations with the FBU and other unions about how we can go about identifying patterns and trends, and reinforcing the need to continue the good practices around safe COVID prevention activities.

One of the things that we are speaking to the FBU about currently and they are very supportive of is that when there is an issue where, for no real reason, there is a potential breach of interaction, for example, people forgetting to put a face mask on, they can email our brigade coordination centre, so that if we have an event that does break out we have a way of backtracking and identifying when that event may have occurred. We also get to a position where we can start generating an understanding of any patterns and trends, and utilise communication and managers to say, look, this is an area where people are becoming overfamiliar - for want of a better word - around some of the problems, so that we can start mitigating some of those issues around watches and stations being unavailable.

We are talking to the FBU about the messaging of that. We are very keen and asking them not only to come on board and do some joint messaging with us, because obviously this is an interest of both the LFC as an employer and also the FBU for their members, but also to provide us with information on how they are helping to support and reaffirm that with their local health and safety representatives on fire stations. Yes, it is the role of management, but it is the role of everybody around the health and safety of themselves and their colleagues, and of the community they are engaging with. We are going to work very closely with the Union to say, “How can you help us continue to reaffirm some of those messages and support each other?”

Andrew Dismore AM (Chair): OK, thanks very much. Susan wanted to come in.

Susan Hall AM (Deputy Chairman): Yes. Most of my questions have been answered, thank you, Chair, but I would just like to know: are there many of our workforce complaining about the issues around the COVID safety policies? Are you having much complaint, or is it just now and again?

Andy Roe (London Fire Commissioner): No, we are getting very little complaint, actually. Again, it is full credit to our staff and colleagues in the FBU, despite the ups and downs of the relationship sometimes, that people have really focused on delivering our service and have consistently made themselves available for work, and are prepared to listen where we do intervene. What is inevitable is there is a degree of fatigue, like all of us are feeling, around the nature of this situation and the prolonged nature of it. I think it is our job, in terms of the Brigade’s leadership, to not allow ourselves to slip into complacency and continuously return to that messaging. There has been some complaint, but very little in the context of the size of our workforce. I think people really have just got on with it, and that is demonstrated in the output of our service to London.

Susan Hall AM (Deputy Chairman): Excellent. Thank you very much, Chair.

Andrew Dismore AM (Chair): Thank you, Susan. We are now moving on to the second set of questions with Assembly Member Cooper on the progress of key Fire Brigade reforms. Léonie.

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Léonie Cooper AM: Thank you, Chair. Good morning, Deputy Mayor Twycross. I was going to call you Fiona, sorry. Good morning, Commissioner, good morning, Deputy Commissioner, and also Sue Budden, I see you are here as well, and it is good to see you, Fiona [Dolman], the other Fiona. Many Fionas here this morning.

I wanted to ask - and it seems almost cruel and heartless to do this but it is such an important area of work - about the progress on some of the reforms flowing from Grenfell. We keep talking about the terrible coincidences of this year, but obviously there is a lot still to be worked through, and so despite the impact of the pandemic it would be good to get another update from you on where we are with all of that, if that is possible. Perhaps if I can start with Fiona first and then come to you, Andy. We know some of the recommendations are not due to be completed yet but obviously are in progress. One year on from the publication of the Grenfell Tower Phase 1 report, which recommendations would you identify as being the ones that are most challenging to see through, and what action are you taking to address those particular issues? Thank you.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Thank you, Assembly Member Cooper. As you will be aware, the Mayor, the Commissioner and I share a commitment to see full implementation of the Grenfell Tower Inquiry (GTI) recommendations, notwithstanding the challenges of the COVID-19 pandemic. The Committee will be aware that timescales were reassessed after the pandemic began, especially as this placed restrictions on some of the face-to-face training. We have agreed new timings for delivery, which are being met, and they do keep us on track to delivering the majority of the recommendations in this financial year. We have monthly reports that my team puts together for the Mayor in terms of tracking the progress on all the GTI recommendations.

Just for clarity, out of the 29 recommendations directed specifically at the LFB, four of these have been completed in full. This includes delivering an enhanced operational policy on gathering building risk information, equipping firefighters with smoke hoods to help evacuate residents, and upgrading technology on command units. A further 17 recommendations will be implemented by March [2021] and we hope some of these will be implemented before then. These are primarily reliant on the training programme for the LFB’s new operational policies on high-rise firefighting, evacuation and rescue, and fire survival guidance, which are all interdependent. In order to make sure we chase progress, we have also put in place additional assurance mechanisms to help keep the progress on track and ensure implementation is effective. This includes a new Audit Committee and a new Operational Assurance Adviser.

We have the monthly report, which I have already mentioned, so stakeholders can see what is happening and hold both the Mayor and Brigade to account. We have recently also started doing deep dive sessions with the Brigade looking at the delivery of the GTI recommendations in much more detail than is possible within a more general meeting. We held one of those last month and will hold another one in January [2021], just to get into the granularity of what progress is being made and what might be hampering progress. I am reassured that the Commissioner and his team are committed to delivering the recommendations. However, it has been a bit more challenging that we envisaged at the point at which the GTI Phase 1 report was published last year.

Léonie Cooper AM: No, sure, because obviously at that point nobody was expecting the pandemic to happen. When I looked at those figures, only four out of the much larger number that were on the blocks to be undertaken -- just to be clear, the ones that have been completed have been completed on time, the timescales attached to the others - a lot of them, 17 - were March 2021, and then all of the others were for completion at later dates. Essentially, the ones that needed to be finished by now have been finished by now,

Page 19 it is not just that four have been done and the others you are working towards. There was that timescale attached to them.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): The Commissioner can answer a bit more of the detail on that, but the timescales did have to be reviewed in light of the COVID pandemic. A number of Committee Members attended a high-rise exercise very shortly before the first lockdown and those of you who were on that exercise will appreciate that exercising at that scale becomes quite difficult. The Brigade has put a lot of effort into making sure that as much as possible of the training can continue despite the pandemic, and I am confident, given the assurances we have had from the Commissioner and senior staff, that they are very mindful of the need to make sure progress is not further delayed by future issues relating to the pandemic. I will let the Commissioner answer that question as well, if that is OK, Chair. Thank you.

Léonie Cooper AM: Absolutely. I originally said it would be good to hear from you both on this. Commissioner, did you want to add something now on that point?

Andy Roe (London Fire Commissioner): The first thing I would say is that I do not think it is a cruel question. I would welcome being held to account because ultimately my job, I think, is never to be satisfied with progress and to be a difficult advocate for London’s communities within my own organisation. That is what I see my role as, because ultimately it is that outcome in communities that is most important, not whether we feel comfortable about the progress. I do not expect to feel comfortable about this. I am not sure I am going to feel comfortable even when we have delivered against the initial plan, because I see improvement as a continuous journey for good organisations. There will be other things to do better when we get our way through this first part of the plan, because that is all it is. It is continuously evolving. There are deeper and harder things to do around culture, leadership and training that are to come, and will be manifest in the future version of the plan, as it were.

Obviously, we had 14 recommendations out of 29 directly attributed to us. We will complete those by March next year because I feel that that is a promise I have made to communities. Those 14 are directly related to what I consider to be the highest-risk activities, which are predominantly around incident command, communication between the fire ground and control room, and our operational policy in what I think we would all now recognise is a far higher risk environment, from what we are seeing out of Phase 2 of the Inquiry. Those 14 are very much focused on that.

The other 15, I am afraid, are partially responsibilities for other agencies. We are leading that and I am certain that we will deliver against the 29 in the timescales we said. For the eight of them which are directly attributable to another organisation alone, obviously it is about our pressure and how we move those on, but the 14 that relate directly to our own responsibilities we have control of despite the challenges of the pandemic. I will not be satisfied until we deliver them, and I believe we will deliver them within the timescales laid down.

Your other question is about what I consider the highest-risk piece. It is the operation inside the built environment, both in the context of high-rise and other high-risk buildings. Even when we have delivered against the recommendation I will not be satisfied on that, because it will be something we will have to keep on coming back to, to look at the data that demonstrates and provides assurance in terms of the outcomes in response to those incidents. I think there will be more learning that comes out of it because there is a growing uncertainty about the scale of this. Some of the numbers Richard talked about earlier. Whilst we will deliver the implementation of the policy, that is the not the end of the story.

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Léonie Cooper AM: No.

Andy Roe (London Fire Commissioner): I would certainly expect this Committee to return with some rigour, just as I expect the Audit Committee that we have now put in place to come back to this again, and again, and again, to hold us to account, just as I expect the Grenfell community in particular and anyone living in a high-rise block to hold us to account.

Léonie Cooper AM: Absolutely, which is why I said it seems almost cruel but which is why this Committee will continue to do it, even in the context of a global pandemic.

The Commissioner just mentioned some of the responsibilities that are not just for the LFB to implement. If I could ask the Deputy Mayor, do you think it is fair to say that there are issues flowing from the Government’s delay in announcing the funding for the Multi Agency Incident Transfer (MAIT)? Is that impacting at all on the Brigade’s ability to implement those recommendations? There are some that flow across more than one organisation.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): I am not sure there is a direct link with that. It does always become a bit more complex when you get several organisations who are responsible. One of the things we are doing, though, is really pushing on that. We have written to the other agencies involved in relation to those recommendations just to stress the need for progress to be made despite the pandemic. It is not for want of the will to make things happen, but I think we do have to recognise that the more agencies involved, the more complex some of these pieces can be. We are also working in an environment with other inquiries, such as the Manchester Arena inquiry, as well. There is a whole complex piece here. I can see that the Commissioner would like to come back in on this.

Andy Roe (London Fire Commissioner): It was just really to support the Deputy Mayor and provide a bit of detail around concrete action in respect to that. Although letters have been sent, we are more pragmatic than that. What we have done is, where it is appropriate and where we have had the opportunity, we placed London officers into leadership positions in NFCC, for example, or working in adviser roles within the Home Office, to push delivery where we can. We recognise it is not just about us writing letters. We want the outcome for communities.

For example, around high-rise, Richard is representing us on the national [NFCC] Operations Coordination Committee and we are providing the detail that has gone into the National Operational Guidance that is being reframed. That is driven by London. The changes to control procedures were written by Assistant Commissioner Jonathan Smith, who leads our control room function and drove national policy around the use of Airwave communication between control rooms. There are some national changes in recommendations. We are going to be one of the first, once funding is secured, to implement MAIT.

Léonie Cooper AM: OK.

Andy Roe (London Fire Commissioner): It is not just about applying the pressure; we need to responsibly show, as the largest whole-time service in the country, that we are prepared to step in and do the hard work with those agencies as well. To be fair, they respond positively.

Léonie Cooper AM: Commissioner, that was my point, though, about whether the lack of the funding announcement might delay some of these things. You are saying that you have been very proactive. Do we know when the funding is going to be announced?

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Andy Roe (London Fire Commissioner): In the context of funding full stop and the Comprehensive Spending Review (CSR), CSR being a one-year settlement, that is all in the round at the moment, particularly nationally. What I would say is that I think Government recognise, in terms of that specific point, the importance of MAIT, because it is a particularly good technological solution to what is quite an intractable problem. My understanding is that we are likely to see the funding released for that, and what we are talking about is simply a timing issue, and the greater economic uncertainty that surrounds the whole of the public sector, obviously, with the pandemic.

Léonie Cooper AM: I think we are going to come back to this because obviously we will want to make sure that the implementation is being completed. The Deputy Mayor ran through for us the structure for monitoring progress towards these goals, but I just want to push you slightly because, given that there have been some changes in the timing, we do have a lot of goals now that are due for completion by March 2021. In fact, Fiona was talking about some of them being completed earlier than March 2021. Are we absolutely confident that that date is not now going to slip? I will start with you, Commissioner, and then I will come to you, Deputy Mayor, if I may.

Andy Roe (London Fire Commissioner): I do not think it is appropriate to provide absolute assurance because, again, I think it is disingenuous. You have heard that sort of thing inside these committees before. What I would say to you is that I do not rest on this. I lose sleep over this stuff, it is very, very important to me, and that kind of energy is shared by Richard in particular, Tim Powell [Director for People, LFB] and the rest of the directorate team in the form of Sue and Fiona. We all have a shared responsibility in delivering this.

Many of the actions you are talking about are interlinked. A lot of them relate to the training piece around high-rise and recommendations around the operating environment. From what I have seen, I think we are very well on track. I have spoken to multiple groups of firefighters who have been into HQ with their junior officers to be trained around this, I have seen the completion rates around the training packages, I can see the policies are there, written, ready to go, and I can see the planning around the exercises, so whilst I can never rule out delay because it would be irresponsible to say otherwise, I am as certain as I can be at this point in time, in a climate of great uncertainty and challenge, that we will deliver. As poor old Richard will tell you, I never stop asking him. My intent is that we deliver against those deadlines.

Léonie Cooper AM: Deputy Mayor, it sounds like the Commissioner is pushing himself but I presume you are pushing as well.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Absolutely. This is absolutely the killer question, and it is one that I think I ask pretty much every meeting I have with the Commissioner and his senior staff. I will be relentless in monitoring progress. As I have said, we have put a lot of assurance in place now in terms of external assurance, but that does not replace my own relentless determination, on behalf of the Mayor and on behalf of Londoners, to make sure that these revised deadlines are met. It is essential that Londoners see the implementation of the Grenfell Inquiry recommendations. I know the Commissioner shares my determination and, I hope, respects the rigour with which we hold him and others to account.

Léonie Cooper AM: I should imagine that we will, as a Committee, come back to this. I know we have already asked questions on this before. Certainly, Commissioner, something that I have asked about before is the Transformation Plan, which I remember you coming along and running through with us at, I think, one of your early meetings about plans for reviewing the Transformation Plan. Obviously there have been some

Page 22 changes due to COVID-19 in your original timescales. I just wondered if the review of the Transformation Plan is now complete, and what the outcome is. Can you share that with us?

Andy Roe (London Fire Commissioner): I am going to come to Fiona Dolman in a minute for detail around this, but again I think I would go back to my original point. When I took over the organisation, I had perhaps a traditional view of what transformation meant. We are very task and finish-focused in the Brigade. It is the nature of operational command. It is the nature of an operational organisation. I have taken a slightly different view of this now, which is that improvement does not end. I think the review process is continuous.

Where you are going to see the greatest detail around that review will be in what is currently called the London Safety Plan and what we are now nationally calling Community Risk Management Plans. That is really the strategic plan for the next four years for the organisation and where the outcome of this review will be manifest, but that itself will also have review built into it and we will seek to improve and evolve in reaction to what are sometimes very fast-changing circumstances in London.

Going back to that original Transformation Delivery Plan, which I see merely as the start, we had originally 65 actions in the plan. Many of those are very long-term, very deep-seated - you do not change the culture of an organisation like the LFB in a year - but 28 of them have now been completed, with six having been completed during quarter 2. Fiona [Dolman], perhaps, because, after all, this is your professional skillset, you could articulate for the Committee, where you think you are with this and how we see the future of transformation and improvement in the LFB?

Léonie Cooper AM: Thanks, Fiona, and perhaps in that you could let us know about any revised deadlines that have changed as a result of COVID? I completely agree with what the Commissioner is saying over a constant approach to transformation, and I must say I do love your job title. I think Director of Transformation is fantastic. It is a continuous process, but within that we do need to be able to monitor progress with those deadlines. Are they realistic and achievable?

Fiona Dolman (Director of Transformation, London Fire Brigade): Thank you very much. I think the Director for Transformation job title is one that is a little bit Marmite for people. It depends on your approach to it, really. I look at it in terms of supporting the organisation to do what it needs to do to be fit for the second quarter of the 21st century, essentially, because that is where we are going at the moment.

From my perspective, the kind of work that we are looking at now is really building on the recommendations from HMICFRS and the first inspection, how do we make sure we have the right foundations in place to support the organisation as we progress? Yes, I would absolutely agree with the Commissioner that the current Transformation Delivery Plan is the beginning of that journey, and what we now need to do is put some really firm foundations in place to support ongoing delivery and support ongoing change.

The kind of things that I am talking about here are things like the introduction of the Togetherness Board, where we have brought in three independent members from very different backgrounds to support us in our thinking about how we really drive inclusion, rather than just diversity, in our organisation, the introduction of the independent operational adviser which has already been mentioned, the introduction of the independent Audit Committee, again, with four independent members with really broad experience. That in itself brings to the organisation the opportunity to look more strategically at ourselves, to be able to critique ourselves and make sure that we are focusing on the right kind of strategic risks for the organisation.

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We are also looking at developing a business assurance framework so that, again, responding to the HMICFRS inspection last year, we can be clear what our most significant risks are, what mitigations we are taking, how they relate to our strategic priorities, and the progress that we are making against them, so that the Commissioner has a really good picture of the organisation, and so that we can be transparent and open about that with other people. That is important. That is something I would imagine that you would be very interested in.

One of the other things that we are looking at is how we establish more robust ways of working in terms of project and programme delivery to make sure that we are delivering our outcomes. The Commissioner has mentioned that we are quite a task and finish organisation, and what we need to move to is an organisation where we really embed the change that we need to deliver so that it is sustainable for the longer-term future. All the work on the high-rise training is really important here. It is about making sure that we support our frontline staff so that when they have that training it is embedded, it is understood, it is practised, so that it is properly embedded before we do the next thing, rather than just moving on to the next activity. That is all part of how we do this.

In terms of the areas that I would say we are focusing on, it is putting those really good, strong business foundations in place to support the organisation as we move forward.

Léonie Cooper AM: That is really interesting. That does give me a flavour. I certainly know that rolling these changes out - we were just talking earlier on about making stations more COVID-secure when you have several watches going through them, and so on and so forth - is a difficult thing, and then you are asking people to transform the way they operate. I want to ask the Deputy Mayor - and you might need to close your ears at this point, Commissioner - are you satisfied with the progress that the Fire Commissioner has been making in almost the year now that he has been in post - almost exactly a year that you have been in post, Andy - in terms of the changes needed post-Grenfell? Fiona just mentioned the HMICFRS inspection, and also the implementation of the Transformation Plan - that is quite a bundle of change that is going on there.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): I am not sure it is my job to ever completely be satisfied. I think my job is about holding the Commissioner and his team to account. However, notwithstanding that, I do think that there are a number of ways in which the Brigade has demonstrated that it has changed and is changing over the past year, almost, since the Commissioner took on the role. I think he can be very proud of the leadership he has shown in terms of starting to move the organisation forward. His attitude in terms of stepping up and being very positive in terms of changing the face of the COVID response has translated into the start of a shift in the organisation, but I do not think that Fiona Dolman would forgive me if I said, “Yes, we have done load and loads and loads, and we have transformed the organisation”. This is a process. It is not an instant, “We are going to change now”. There is still a long way to go.

COVID has presented challenges, but it has also presented opportunities. None of us thought, this time last year, we would be doing a meeting of this nature on Teams, for example. I think that organisations, whether they are operational organisations or government organisations such as the Assembly, have had to learn very quickly and had to adapt, and I think that in face of the challenges there has been significant transformation. The Commissioner, his senior team, and others who have been driving these programmes forward should be rightly proud of what they have achieved, but I do not think any of them are wanting to rest on their laurels. They know what a journey they have ahead of them as well.

Léonie Cooper AM: It is interesting because both the police service and the fire service are big organisations. I think it might have been Frank Dobson when he became the Secretary of State for Health and Social Care

Page 24 who said it is like trying to turn a supertanker around. You can do it, but you cannot spin a supertanker on a sixpence because it is very large and you have that organisational inertia. Certainly the comments that all of you are making are very strongly in favour of this sort of continuous transformation, seeing it very much as a journey and not just as a moment in time, which I think is very positive. I know that we are going to keep coming back to this in these meetings.

I just wondered if you could say what you think the role of the new Independent Operational Assurance Adviser is and what their priorities are. Is that to really start to push through? You are talking about having these new boards and auditing panels. I am just interested in that post.

Andy Roe (London Fire Commissioner): Yes. It is part of the general theme that Fiona has touched on, which is not to exist in your own echo chamber. There are committees like this, our own independent Audit Committee, and Alasdair Hay [CBE], who is the Independent Operational Assurance Adviser to me, former Chief [Fire Officer] for Scotland. He took that service through the amalgamation of seven different services into one national service. He has enormous experience and is unafraid to challenge me. Innovation and change are driven by challenge, I have always believed that. I expect to be continuously challenged, and that is what his job is. His job is to go, without fear, across every part of the organisation and then deliver me an unvarnished review of where we are succeeding, but, most importantly, where we are not.

Just to support what the Deputy Mayor said, I would be disappointed if she was satisfied in where I am at, because I am not satisfied in where I am at. We are at the beginning of a very long journey for the LFB, in a climate of great uncertainty, in the face of a culture that has been allowed to develop over many, many years, which actually lets the high quality of people we hire down. I do not think that is a simple thing to overcome. I think it is going to be protracted to shift that. I doubt I will ever be satisfied, so I certainly would not expect it from anyone else on this Committee, nor would I expect it from those independent voices who now advise me.

That is the purpose of that individual. He has started already with a holistic view of the Brigade. I am happy to tell you what his initial views are. I am awaiting a formal report - it is coming to me - but his initial views are that we need to improve the way we manage our projects. Fiona is well aware of that. We have talked about that. Just at a fundamental level, the mechanics of project management are vital to what we chose to prioritise, then deliver, and then meet against a deadline.

He has referred to the challenge of effectively communicating with such a large and disparate organisation, and doing so with clarity, and a focus on some key messages rather than trying to do everything at once. He has talked about the challenge of leadership and ensuring that people come on the journey with us. I think he has already provided me with a very clear-sighted view of where he sees the problem, and, perhaps most usefully, because of his experience tackling similar challenges in Scotland, some thoughts on how we might consider addressing them. It is that other perspective.

Perhaps going back to the Audit Committee because I see them as equally important, we are talking about people there who have run or are still running very large organisations in their own right and who are not are seduced by the LFB myth. That is perhaps the best way of putting it. I found the process of sitting in front of the first Committee to be humbling in terms of their experience, which is more than mine in many instances in terms of running a large organisation. I think they will deliver great value without fear as well, in terms of what they say and advise us.

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Léonie Cooper AM: That is really positive, again, to hear, sitting in front of a challenging group of external individuals who are bringing what can be a fresh eye, because they are coming from other organisations to the Brigade. But obviously you cannot really go on that journey unless you are able to get that buy-in from the staff, and one key opinion-former within the Brigade is obviously the FBU. It is critical that the FBU are on the journey as well, and also feel that they are part of it. They do raise critical concerns that we have to listen to because firefighting is not an easy job. I just wondered where we were. For example, I know that they had some concerns about some aspects of the training. Have you been able to overcome those concerns now, is that all moving forward in a more positive way now, or is that discussion still ongoing?

Andy Roe (London Fire Commissioner): I think that discussion will be ongoing as long as we face the risks we do in the built environment. Being able to satisfactorily mitigate the risks to firefighters in a way that would be acceptable to the FBU may well be impossible. It should be noted that I wrote to the National Employers, the NFCC, the national FBU, the Home Office, and the Health and Safety Executive (HSE) to ask for assistance in coming to solutions to what I recognise -- and obviously you were there on the last Committee. I respect the FBU’s view on this. If I was running the FBU I would probably want to provide the same challenge because their primary responsibility is to their members.

Léonie Cooper AM: Absolutely.

Andy Roe (London Fire Commissioner): Mine is a greater challenge, because I have an equal and equally important responsibility both to the health and safety of firefighters, but also to those hundreds of thousands of vulnerable residents who live in tower blocks across London. I have to balance that continuously, so there is a slightly different ask placed on me. That is always worth remembering.

In terms of my aspiration for our relationship with the FBU, I do not want to see us go back to the place we had in the past, which is one of direct opposition. I think it is horrible for the workforce, who find themselves squashed between their organisation’s leaders and the people who are meant to represent them. Again, my reassurance to this Committee is that whilst I cannot govern the activities and all the opinions of the FBU, we will always seek to engage because they have a right and they have an important voice that needs to be heard. It is my job to act professionally and courteously at all times within that relationship and ensure I am listening to what they say. What I cannot guarantee you is that they will necessarily come with us on all aspects of that journey because that is not the nature of industrial relations in what is, at times, a very high-risk environment.

My intent is always to see them as a strategic partner and to try to bring them with us. That is how I set the tone and it is how Richard sets the tone. What I would say within this Committee is to provide a challenge back to colleagues in the FBU that that is a two-way street. I think we continuously demonstrate that we want to listen, we are prepared to be challenged, and we do not believe we always have the answers. Colleagues from the FBU have often been very helpful. The policies that you refer to are, in many ways, written with the FBU. It is only three paragraphs out of the hundreds of pages we disagree on. I would urge colleagues who are listening from the FBU to carry on working with us, because the conversation is continual, to try to close that gap.

I think we do, in many ways, have their support, because it is of note that the training continues, they have not been obstructive to that, and they are engaged in the conversation. They are fully engaged in the physiological trials that are going to be rolled out to support evolution in the national service. The conversation is live, it is will carry on and it is our intent to always work positively in cooperation, recognising that in the end colleagues from the FBU are, like us, firefighters.

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Léonie Cooper AM: Absolutely. I think you are quite right to say that obviously the FBU has the safety of staff at the top of the list, and it must continue to do so. I think that sense of partnership, a good listening session with them and taking opinions in is the best way forward in terms of transformation.

I just wondered if you could now touch on something about this collaboration with the other emergency services. You referred to some of the work that had happened during the pandemic, but obviously there was the improving coordination through the blue light collaboration and moving that forward. How is that going? Presumably it will be good for us not to see that any further delayed.

Andy Roe (London Fire Commissioner): I think that COVID, if anything, has really focused people on collaboration. If you look at what we did with the ambulance service, that would probably have been almost unimaginable prior to COVID, and yet the benefits for both ourselves - Garrett [Emerson, Chief Executive, LAS] reflected this in the Health Committee - and to the LAS have been massive. We will continue to evolve that, we will continue to look at how we could share property, services, and how we can strengthen that relationship. It has been wholly positive for my staff, Garrett’s staff, and the people of London, in terms of delivery.

I think it is fair to say that we do so much collaboration that we do not always sight people on, whether it is our use of police dogs to search during a building collapse, a really significant Memorandum of Understanding (MoU) that was delivered some time ago, or whether it is supporting colleagues from the Metropolitan Police Service with the first MoU around wide area search to be written in the country, where we use our drones and our people to aid the search for the most vulnerable. That was playing out most poignantly during the search for Alice Gross, for example.

We have countless examples of where we collaborate. We are always seeking to improve that. I have very good relationships with my two peers in the form of Cressida Dick [DBE QPM, Commissioner of Police of the Metropolis] and Garrett Emerson. We are always interested in how we can deliver a better combined effect. Of course, Sue [Budden] represents us on the collaboration board in London, and there has been great energy put into that because of the changes London has had to face as a result of COVID. My sense is that this area is something that has pushed on forward in COVID because people recognise the need to work together and make the most of all our resources in a time of real challenge, obviously, in the macro-economic climate.

Léonie Cooper AM: Would you say that the integration and adoption of the National Operational Guidance being delayed has had any impact on the Brigade?

Andy Roe (London Fire Commissioner): I would not say it has had any impact because we always have a very rich library of policy. That is why the integration has been challenging. For those services that did not have that level of policy available to them, integration is very easy. You simply adopt National Operational Guidance wholesale. The issue with the LFB is that we have had to take very deeply embedded working practices, supported by very detailed and appropriate policy, and adapt our approach. It is very important to us that we do, we are committed to that integration, but we were already in a good place to begin with in terms of the detailed policy.

Where we always had an issue, I think, is around ensuring that that policy is consistently delivered in a way that empowers junior officers on the incident ground. That is where we have really focused our attention. In some ways, it is less about the guidance, which is important as a building block, but more about how we empower particularly our junior officers to deliver against any kind of guidance and policy, and enable them to take common-sense decisions in what can be a very dynamic environment. Richard, could you speak, perhaps, to

Page 27 the progress of that? Obviously, so much of it sits in your world. That might help the Assembly Member understand the detail of where we are at this point.

Richard Mills (Deputy Commissioner, London Fire Brigade): All right. In the plan it has been moved to June next year, in reflection of some of the challenges around COVID, as we have mentioned. As part of that process we have gone through, we have renewed all our policy procedures against National Operational Guidance to determine whether there have been any major gaps, to, first and foremost, ensure that during the period of transition to National Operational Guidance we continue to be covered. We recognise that there are some elements of National Operational Guidance that we would choose not to adopt within London because some of the London processes, for example, London Underground, are very unique to London.

The process we are going through at the moment is looking at doing a very in-depth risk analysis on some of the core principles and core documentation, for example, the built environment, within National Operational Guidance, with a view of then having these guidance documents rolled out. We are starting to do that already.

What we are very cognisant of is that our current policies and procedures cover three areas of the Brigade. One is around technical notes, one is around policy and one is around training. We have to make sure that whatever we map across and utilise National Operational Guidance for, that is not being lost somewhere. We have to make sure that if we can take it out of there, we put it into training to make sure it is not being lost. We are having a lot of conversations around how we implement this, and if we can implement some of it concurrently to try to compress those timescales, but it is a conversation that is foremost as part of those outstanding actions as well as most of those actions associated with the high-rise Fire Survival Guidance evacuation policy.

Léonie Cooper AM: OK. It sounds like you are saying that although there is a delay until next summer, a lot of it is very much in hand and/or some of it has already been implemented.

Finally, I just have one further area that I just wanted to touch on with you, Deputy Mayor. In 2016 the Mayer Review which had been commissioned concluded that the LFB and the Mayor should be ready to mitigate any unacceptable negative impacts arising from cuts in frontline services. Obviously the work of the LFB has changed and has also increased post-Grenfell. Does this need to be further mitigated against? Has this been mitigated against, do you feel?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): I think the Mayor is doing as much as he possibly can to protect the LFB from what looks like a pretty heavy spending reduction being imposed on London, the Greater London Authority (GLA) and GLA functional bodies. As you will be aware, to minimise the impact on frontline services the Mayor has ensured that the police and fire services get the smallest percentage reduction in funding. I, along with the Mayor, the Commissioner and national colleagues through the Local Government Association, have been in dialogue both with the Home Office and with the Minister directly about the need to ensure that the fire service is fully funded.

As you will be aware from some of the points that the Commissioner made at last week’s Budget and Performance Committee, it is going to be some time before the problems with the built environment, which it looks like we are learning more about on an almost daily basis through some of the Grenfell Inquiry questioning, are addressed, even with all the determination of a huge number of people in Government, the GLA and all parties to try to make progress on this. It is challenging. As we come through to the next iteration of what has been known as the London Safety Plan in the next few months and year or so, we will have to

Page 28 work through some of these challenges and look at where we are, what we can be done, and how the work of the Brigade can be put on a sustainable footing.

Léonie Cooper AM: In your conversations with Government, do you think there is a proper recognition of the understanding of the changed role of the LFB in order to keep London safe? Do you think there is that understanding? I am fairly constantly - and I know other Assembly Members are as well, possibly even you - being contacted by leaseholders who are very concerned that they themselves are having bills put onto them, they cannot move, they cannot get mortgages and all that side of things.

Obviously, we have just had this one-year CSR. Is the Government providing additional funding to help with this? I think I could even say it is a crisis. There are so many buildings in London that the LFB is supporting with these regular inspections, as well as individuals who live in them paying for waking watch. Is the Government showing an understanding of this huge additional, quite transformational pressure that there is on the LFB at the moment, and are they going to assist? There has to be additional funding to cover some of this work, surely.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): I cannot see how anybody could see the evidence coming through the Inquiry and not understand the challenges being faced, not just by the LFB, but by fire brigades across the country, particularly those that cover metropolitan areas with large numbers of high-rise. Because we have just had a one-year rollover, those conversations are very live about what would be in the comprehensive CSR, and we will continue those discussions with Government.

Léonie Cooper AM: OK. Thank you very much. Thank you, Chair, that is the end of my section of the questions.

Andrew Dismore AM (Chair): Thank you. We will now go on to Assembly Member Moore, who is going to ask questions about the budget. Alison.

Dr Alison Moore AM: Thank you very much, Chair. Obviously, we are talking about the 2021/22 budget, but it is inevitably set in the context of the discussion that we have had in the previous two sections, the concurrent challenges of COVID, post-Grenfell response, transformation, and the London Safety Plan. Take it that those issues are the context in which I am asking these questions.

The next couple of questions are for both the Deputy Mayor and for the Commissioner, but I would like to start with the first one to the Deputy Mayor because we have talked a lot about the impact and response to the first lockdown. We have talked, of course, both privately and in public about the scenario planning that you are doing through the emergency planning aspect, for the way the infection would play out through subsequent waves. What impact has the second lockdown had on the Brigade’s finances?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): I would need to ask the Commissioner or Sue Budden to refer to that. I think that the second lockdown would have had significantly less impact on the Brigade’s operation simply because we know more about the pandemic and have more mitigations in place, but I am sorry, I am going to have to pass that to Sue, I think.

Dr Alison Moore AM: That is absolutely fine. Because we had talked about those preparations previously, I just wondered if you had any additional reflections on that. Commissioner.

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Andy Roe (London Fire Commissioner): Just at a higher level, I think the Deputy Mayor is right in the sense that we know more about it. We have planned, and the impact of those actions is emerging. I will go to Sue in a minute for the detail around the figures. It is worth noting that one of the lessons we learned from the first wave is how we would maintain a greater level of activity in a COVID-secure way. That inevitably adds a financial pressure because knowing that we can deliver that activity safely, we are dutybound to do so to the people of London. Therefore, we have to backfill with a great level of overtime if we are supporting other activities in conjunction, which is why we are very focused on cost recovery moving forward with other agencies, if we are stepping into their areas of statutory responsibility at a top level.

Sue, would you be able to give an outline view forward in terms of what we are beginning to see around the impact of the second wave? Thank you.

Sue Budden (Director of Corporate Services, London Fire Brigade): Certainly. In the forecast for the current year, there are a number of main elements of cost as a result of the pandemic. There is the cost of the vaccine and the cost of supplying support on the Ambulance Driver Assist (ADA) programme. You touched on that already. The expectation is that the LAS cover those costs, and we have received some money from them already.

The other two main areas are the larger costs in being COVID-secure: the additional cost of cleaning, the additional cost of PPE. Our forecasting cleared that through to the end of this financial year, so that regardless of the wave that we are in, we understand those costs for the current year. Then, into next year, we have already included growth of over £2 million to continue cleaning on the current basis. We have baked a lot of the cost of this in now, and the main changing element will be the overtime and allowances related to the ADA, how that continues and in what number, and the relationship we have with the LAS on that.

We also had a claim in to the Home Office which was partially successful, and they have said that there is further money that we could claim against to help to meet the criteria for that in the new year. That could provide some additional assistance or additional underwriting of the LAS costs.

Dr Alison Moore AM: Thank you. How have the budget pressures impacted on the LFB’s thinking - you have touched on this a little bit in operational terms - about the key activities planned for 2021/22, and what core capabilities will be impacted as part of that?

Andy Roe (London Fire Commissioner): Again, Sue can give more of the detail, but we have deliberately worked hard through judicial use of reserves to balance the budget in 2021 to ensure we broadly maintain the status quo in terms of our operational delivery. That is important to give us time to plan effectively through what will be a much tougher and harder Community Risk Management Plan process, the new London Safety Plan, whatever we might call it. That is really where that detail will emerge. The assurance I would give this Committee is that as much as it is my duty to work within the budget envelope that is provided, it is perhaps more my duty to clearly, and without fear, express the risk that Londoners face and how we are going to mitigate that.

That is what will be embodied in that plan. It will be about providing a very strong business case as to the risk that we now face in this environment with what we know post-Grenfell, and that is different from the pre-Grenfell world, and therefore, what we will need to do. It is my responsibility within that to challenge orthodoxies, to not just rely on the model we have always relied on since just after the Second World War in terms of delivery, that we need to challenge ourselves on that. It is not enough just to ask for more money, we

Page 30 have to show and demonstrate that we are using our existing resources responsibly and we are not fearful of change, nor will we allow previous obstacles to hold us back in that.

However, what I would say is that regardless of how fundamentally we alter the operating model of the fire service - and I do expect to derive efficiencies out of that, I think that that is the responsible thing to do - I will be very surprised, even at this point before we have let that planning process roll out, if we do not see significant challenge in terms of delivering all that we need to operationally in the face of a far greater risk. I think we cannot reasonably ask for an increased budget if we do not first responsibly demonstrate we wholly embrace change, and we are prepared to overturn previously held orthodoxies in doing so.

My challenge to Fiona [Dolman] particularly, who is the enabling director in this in terms of framing that work, is that she should create the conditions in which we speak to our staff, because they are the people who are going to best know how to deliver this, and we speak to our communities on a scale we have not seen before, so that we hear from the people we serve and the people who deliver daily as to how we are going to meet that challenge. I know it is quite high-level but it is genuinely how we intend to approach the process that unfolds.

Dr Alison Moore AM: OK. Presumably, Fiona Twycross, that forms the basis of some of your discussions alongside the LGA with Government, in terms of putting that case for that Government funding into the stream?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Absolutely. I think the landscape has really changed since the last time we were discussing the forward plans for the Brigade, and I do think that has to be recognised. Thank you.

Dr Alison Moore AM: Presumably London has a leading voice within that because of the complexity and size of the service?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): And the complexity of the built environment. The two go in tandem. We have by far the bulk of the complex built environment in the country, but I suspect that is partly what the Commissioner is indicating he would like to come in to respond to as well.

Dr Alison Moore AM: Thank you, Fiona. Commissioner?

Andy Roe (London Fire Commissioner): It dawns on me - sorry, Fiona, this is going to be an action for you - that I think we should share with the Committee, once we have it in a format that is appropriate, some of the global comparative work we have been doing as part of our early risk analysis. It is of note to me that it costs £43 per head of population in London to fund a fire service. In every other major global comparative operating environment, whether Tokyo, Berlin, New York, Singapore or Paris - genuine comparators, not the other cities in the UK, which do not really bear comparison, I am afraid - the costs per head of population are in excess of £100 in every case.

I still think within that envelope of £43, we need to do better in terms of demonstrating how we use those resources effectively against the areas of highest risk. I would not expect to be let off the hook for that, and I know there are Members of this Committee who will absolutely not let me off the hook for that, and quite right too. Neither will HMICFRS.

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There is a basic point there about global comparison. London is the only major capital city in what is commonly known as the western or developed world that holds the seat of Government, the major seat of financial power, the majority of critical national infrastructure, and also the majority of the high-risk buildings in the built environment. We have a combined population that is broadly equivalent to Scotland and Wales put together, and we have 8,5003 of the country’s 12,000 residential high-rises. We have 85% of all the buildings in the country that the Ministry of Housing, Communities and Local Government (MHCLG) now consider to be high risk; a number that started at 62,000 around those high-risk buildings and it is growing by the day.

We sit unique inside the country, just as London sits unique inside the country. It is my job to advocate on behalf of London and its people in the provision of its fire and rescue service, and it is my intent to do so while still acting prudently and responsibly within the budget that we finally agreed.

Dr Alison Moore AM: Part of that argument is that London is a city where there is a lot of development, residential and other, quite a lot of which is increasing the numbers of high-rise buildings and presumably just adding to that challenge

Andy Roe (London Fire Commissioner): Absolutely. Again, it is of note when you talk about the built environment that we are the first city in the world to have had a large-scale modular high-rise constructed. Richard might have the detail. I think it was 55 floors, built in Croydon out of shipping containers, which our fire engineers are currently unpicking because, as of yet, no one can demonstrate to us the safety of the construction elements that sit beneath the containers to hold them together on that scale. Science in the built environment is advancing at such a pace, but within a climate of, I am afraid, at times incompetent inspection and a lack of moral delivery against construction standards. We are constantly up against it in terms of new and emerging risk in the built environment.

It is not just about cladding, it is about the fact we obviously need to build homes for Londoners. We obviously want to encourage the development of economic areas. It is not our job to stop that, but we do all have to recognise, from what we see from the second phase of the Inquiry, that some very basic improvement in the regulatory environment must be made to ensure that the entirely needed development in building work - which needs to come at pace - is done safely and responsibly, and most importantly is assured through good, competent inspection.

Dr Alison Moore AM: The point I make in a budget context is it adds additional complexity and pressure to you as an organisation.

Andy Roe (London Fire Commissioner): Certainly.

Dr Alison Moore AM: The Deputy Mayor has touched on the Mayor’s commitment around protecting as much of the budget for next year as possible, but given the Mayer report concluded the LFB should not face any further cuts, how is the Brigade going to cope with some drop in income caused by COVID-19 and also by the consequent budget problems going forward?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Thank you. I am confident that the need to make savings in the Brigade is not going to have an impact on the delivery of the key projects around the GTI and HMICFRS recommendations or the wider transformation. The Mayor has clearly said a number of times that he expects this work to continue and the Commissioner has reiterated the priority. While we work through

3 Please note this figure was clarified after the meeting to be 8,005 by the LFB.

Page 32 the budget challenges, the Mayor and I have agreed with the Commissioner, for example, that there will be a recruitment freeze as a prudent approach to take in the short term. This means that direct cuts to frontline staff will be avoided.

I would stress that the Brigade is performing to a high standard already. We have already noted that the Brigade is exceeding response time targets and we expect this to continue. Clearly we will keep a very close eye on how this develops as we go through the budget process for the next financial year, after the ones that are currently going through the process.

Dr Alison Moore AM: Does the LFB have sufficient resources to fund that delivery of the Transformation Plan and ensure the implementation of the GTI and HMICFRS recommendations? Is there sufficient resource to do that?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): We are committed to making sure the Brigade has sufficient resources to do everything it has been asked to do, yes.

Dr Alison Moore AM: What areas are proving most costly, and how is that being addressed?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): The challenges for the Brigade are those relating to the built environment. The protection funding through the Home Office has been useful, but we would want that to be consolidated in future. This is a very live discussion around what any future settlements would look like.

Dr Alison Moore AM: That is really helpful, thank you. You have talked about some of the issues around staffing. This is really for the Commissioner, but feel free to comment. What action is being taken to address the overspend on overtime, including staff vacancies and the depletion of reserves? You have touched on some of that already.

Andy Roe (London Fire Commissioner): There has been an awful lot of work to reduce overtime, because that is important to me as well. We should not be relying on overtime. That is not a sustainable method of business moving forward. The answer to that lies between Sue and Richard, but I am going to turn to Sue first. Sue, perhaps could you outline some of the steps we have taken in the first instance to start reducing that overtime bill, and a focus on continuing to reduce it?

Sue Budden (Director of Corporate Services, London Fire Brigade): It started with improved understanding. You might call recall from our quarter 1 financial position report that we were unsure of the spread of the overtime cost between what we were doing to support LAS and what was directly attributable to us. We understand now that a lot more of it was attributable to the ADA and obviously we are claiming that back. That has left a residual overspend on the arranged overtime.

We have set up a working group to look at the inference around that, just to understand how it works. I think it is fair to say that we are going to be under establishment on operational staff for a number of years, which we understand now was masking the way in which we were using overtime to keep everything in the right place. That is the bit I am trying to understand now, doing some detailed work with all the parties involved both centrally and on station. We are trying to feed results that come through hopefully when we do our quarter 3 financial position report at the end of December.

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Dr Alison Moore AM: One final question. The Deputy Mayor has already touched on a little of this. What impacts are the public sector pay freeze, the recruitment freeze and possible overtime freeze likely to have on the Brigade? You might like to comment on your discussions with the FBU because clearly this will be a sensitive area in that sense.

Andy Roe (London Fire Commissioner): Absolutely. Let me be clear: for many of our lowest paid staff, and firefighters are not highly paid in the context of the London economy, this is a particularly painful thing to hear, particularly painful in the context of how they stepped forward during this pandemic.

I recognise the pressures of the global and national economy. It is a very difficult task for Government to square that. I do not envy them that task. However, if you put yourself in the place of very dedicated public servants, having heard that news, almost inevitably it is going to impact morale. It is going to impact their motivation to engage in transformation, it makes the job harder and, to be fair, I am not entirely sure that it is a fair reward for what I think has been an extraordinary effort from our people to deliver everything that London asked for at its point of greatest need, notwithstanding the challenges.

Dr Alison Moore AM: It makes the commitment of the Mayor in terms of protecting funding this year doubly important in that context. Thank you very much, all of you. In terms of budget, we will leave the questions there because we gave you a pretty good run last week at the Budget Committee, but thank you very much for setting that in the context of the more operational discussion we have had today. Thank you, Chair.

Andrew Dismore AM (Chair): Thank you, Alison. Before I bring Susan in, can I just pick up that last point that Alison was asking you about? You have been backfilling vacancies using prearranged overtime or overtime. If you have a recruitment freeze and an overtime freeze, inevitably that is going to impact on the numbers of frontline firefighters available. The numbers we have suggest that in 2021/22 that would amount to a reduction of 108 staff, and in 2022/23, 296 firefighters. That is quite a significant cut in the number of operational posts. How would that translate into impact on the front line, in particular being able to staff all the pumps we have, for example?

Andy Roe (London Fire Commissioner): The operational recruiting freeze - and I touched on this in the Budget Committee last week - is a prudent measure to give us the space to plan financially responsibly, but at the end of the day, my primary responsibility is operational delivery into the communities of London, so it is going to be monitored on a 24/7 basis. We have not entirely stopped all the work that surrounds recruitment. In fact, we have not done that at all, so we would step it back up again if we had to. It will be judged against the impact it has on the operational front line.

We have a lot of planning work being led by Richard around degradation, the possible effects of degradation, where that might impact on other activity, beginning to think within the context of the London Safety Plan, as it emerges, how we use all of our resources on a daily basis. It is a complex picture in relation to that recruitment freeze. What I am certain about is that we cannot run up the overtime bills we have been, having had that exposed by reaching full establishment. That is not acceptable to me. We will not let that manifest itself again.

Therefore, it is an important piece of early planning that we will keep under review. We are in dialogue with the Deputy Mayor, and we are also starting to have similar conversations in the context of a longer-term CSR about where this ends up. It refers back to that bigger debate about, in a city of this complexity, size and emerging risk, what is the right level of resourcing for our Brigade, taking into account that I am entirely

Page 34 responsible, along with my leadership team, for challenging orthodoxies and changing the way we deliver that service within the next plan. That is a fair challenge from colleagues in central Government, no doubt Members of this Committee, and HMICFRS.

Andrew Dismore AM (Chair): Thanks for that, Andy. What a reduction of 300 operational firefighters amounts to is somewhere in the region of 7% of the operational workforce, by my basic arithmetic. That is quite a bit hit to take on the front line. I fully understand the point about trying to not rely on overtime, that is obviously sensible, but the net result of just a two-year freeze would be of that order. We have had these freezes in the past, and one of the other outcomes of the freeze is you then start to get an unbalanced workforce in that when people come to retire 20 or 30 years on, they all go at once and you end up with this sort of problem again. You get this stop/start problem with the profile of the workforce as well. It does seem to me quite a significant reduction in potential frontline capability.

Andy Roe (London Fire Commissioner): I think the Deputy Mayor indicated she wants to answer.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Can I come in on this? I think that this is an entirely prudent approach given we are not yet clear on the financial challenges. The alternative could be something that I am sure most Members would find unpalatable. We could face a situation in which if we cannot resolve some of the budget issues, we would end up with compulsory redundancies. This is a prudent measure while we work through the financial challenges. We will be really carefully monitoring any impact, and I have already spoken to the Commissioner about the need to do that.

I hope from his answer you have reassurance that this is not a measure that was taken lightly. It is just reflecting the fact that across the whole public sector finance piece, nobody is quite clear what the financial outlook will be like when we come to work through plans. This is not something that has been taken lightly. We are not asking the Brigade to stop the community outreach work that was such a core part of making sure that we did build up those more diverse intakes that we have seen over the past year or so. Those are hard-won gains, we do not want to lose that, but we have to recognise that in the current financial situation we need to take prudent steps until we really understand what the financial situation will be like in three months’ time, in six months’ time and in a year’s time.

I understand why you are asking this. These are questions that I have asked myself and that we have had discussions with the Mayor about, but this is about being prudent in a situation in which we really cannot predict where the finances are going to be on a national scale within a very short period of time.

Andrew Dismore AM (Chair): I am certainly not suggesting that these decisions are taken lightly, far from it. I am sure they have been scrutinised. My concern is seeing pumps go off the run because we do not have the crews to staff them.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Absolutely, and I know that the Commissioner would share those concerns as well.

Andy Roe (London Fire Commissioner): Absolutely, Chair, you are right to focus in on the point. It is not something we take lightly. It speaks to the heart of the work we are going to have to do within the next Safety Plan, which is around identification of risk and how we mitigate against it with the resources we have. It gives us the space to do that. In the end, it comes down to a question for London and Londoners, which is: what do you want your fire service to provide? I know what I can provide in the context of a range of resources, and we will present the reality of that to London and Londoners as part of the planning process.

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I know that if we focused solely on response times I could probably manage with the resources we are talking about, but I would not be comfortable with that because that response time would not extend to every ward or borough in London, necessarily. It would not necessarily give me the space to train in the way I want to. There is inevitably a consequence to all of this and to pretend otherwise is disingenuous. It will be about working within the very real constraints that the macro-economic climate places upon us, but being absolutely transparent in the consequences of that to the people of London in terms of what service they want and, therefore, what we can do to provide that within those constraints.

Andrew Dismore AM (Chair): You have mentioned the Safety Plan, and that is what we are going on to next with Assembly Member Hall. Susan?

Susan Hall AM: Yes, very good segment there. Thank you, Commissioner. These questions are to you, Commissioner, and to you, Deputy Mayor. The first one is: what progress has been made in developing the new London Safety Plan and can you set out the timeline for its delivery? I do not know which one of you would like to start. Fiona, you start.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): I was going to say I will leave to the Commissioner to start, but I am happy to start, Assembly Member Hall. We have now started discussing the content of the next London Safety Plan, or Integrated Risk Management Plan, or I understand in a briefing I had yesterday that they are now nationally being called Community Risk Management Plans, which will be our working title for the foreseeable future. The Plan will be published by April 2022 with this Committee and other stakeholders likely to be consulted in mid to late 2021, but I know that the Brigade is keen to have earlier discussions with members of this Committee, ideally in the new year. I am looking to Fiona Dolman, who can confirm that.

The new Plan will be based on an assessment of the risks facing London. I know the Commissioner has already gone through the risks associated with the built environment, and these are risks that the Committee is very familiar with. We will also incorporate lessons from COVID-19 and from any inspection findings that come out in the new year. It will take time to assess them, but they do need to be reflected in the Plan. The new Plan will take into account the need for ongoing transformation of the Brigade, and by March 2022 I am hoping we will be in a position to say the priorities of the Transformation Delivery Plan have been implemented, and this change could be enhanced and embedded in the next Safety Plan.

There will be new performance metrics coming through this, which should allow myself, the Committee and other people monitoring the performance of the Brigade to monitor the Brigade’s performance going forward. We will be considering these new metrics and what these need to be as we develop the Plan, and we are already in discussion around developing a new set of performance indicators for the final year of the current London Safety Plan, reflecting the new priorities of the Transformation Delivery Plan.

I am sure that Members will be keen to get involved in discussions around how the Plan will look, and be part of the process of shaping the priorities for the Brigade going forward. I will hand over to the Commissioner if that is OK, Assembly Member Hall. Thank you.

Susan Hall AM: That is OK, if there is anything much left to say, Commissioner. That was very comprehensive.

Andy Roe (London Fire Commissioner): That was very useful.

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Susan Hall AM (Deputy Chairman): I am sure you will have something to say.

Andy Roe (London Fire Commissioner): Very useful, Deputy Mayor. You just made Pam laugh in the room. Quite right.

The Deputy Mayor has done a really good job of describing the timescales and where we are at. Really, we are at the start of it. It is my job to tell you what the intent of the Brigade is in delivering it, which is to ensure that we approach it with a transparency and a level of consultation that is different, perhaps, from previous evolutions of it. We would recognise that those who scrutinised us were somewhat let down by the reports that arrived late last year.

Our aim is to ensure that we speak to the widest possible set of stakeholders in informing that plan. We have not done the plan, there is no trick in this, we have not written a plan. We expect the plan to evolve through those conversations with our workforce, and we are talking on a very large scale there. We started some of that informing already, explaining the process to them, talking about the challenges of the budget in conversation led by local leaders. We are working up a Community Engagement Plan through our new Community Engagement Team and Lead for Community Engagement. Fiona [Dolman] will have a greater level of detail of this. Fiona has broken down the broad milestones into much more detailed analyses of what we must hit as milestones within that process, and what we need to achieve from it in terms of flushing the detail out.

The final thing I would say is that I think I need to lead our organisation in providing the best evidence-driven case for what we are proposing. We have to be very clear, if we are talking about departing from previously held orthodoxies for a different way to deliver our service, informed certainly by our staff and the ask from communities, what part of the risk in London it mitigates. My challenge to people like Fiona, Richard, Sue, and Tim [Powell, Director for People, LFB] is to ensure that we deliver this on a basis of a very clear business case supported by good evidence, both quantitative and qualitative, so that you will have the transparency you need to ask the questions you need to, and provide the challenge we would expect. Fiona Dolman, would there be anything you would like to add to that in terms of process or details? Really, you have the leadership of this in terms of enabling us to achieve those broader aims.

Fiona Dolman (Director of Transformation, London Fire Brigade): Thank you, Commissioner. There are a couple of things worth noting. In terms of the timeframes for the plan, we are looking at August 2021 for the draft plan to be approved to consultation. That is formal consultation. I will talk a little bit more about engagement in a moment. September, October time we will be going through our consultation process. Then in February 2022 we would expect to have a final draft for Fire, Resilience and Emergency Planning Committee (FREP) formal scrutiny, and then in March 2022, mayoral approval and, again, as the Deputy Mayor has said, in March 2022 to actually publish the document.

In terms of our engagement with communities and with our staff, what we are looking at doing is not just consulting with them, what we are looking to do is to co-create our engagement approach with our communities, so that they feel - and they actively are - part of the development process for the Safety Plan from 2022. It is really important to us that we shift that from a consultation process of, “Here is what we think the answers are, what do you think?” to a really robust engagement process that draws in from our communities the issues that they are concerned about in terms of fire safety, particularly, in London.

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We are going to seek to take quite a co-created engagement approach to that, and the same with our colleagues in the LFB as well. We are looking to understand from them the things that are important to them in terms of delivering our service to our communities, the things that they need to enable them to be the absolute best they can, and the ideas that they have that we do not know about. What has been really interesting the last few weeks is we are hearing lots of different ideas from our staff through the more direct engagement that the Commissioner is doing with our watches on a twice-weekly basis. That is opening up people’s desire to want to share their ideas about how we could improve the service.

There is a range of things that we are going to be doing there. We are also engaged with GLA colleagues on how we might go about doing robust socioeconomic analysis as well as a more traditional risk approach, so that we can really understand the changing environment. This is to be quantified, but it feels the risk for London has changed quite a lot this year, and if we think about economic forecasts and where we are going, is likely to continue to change over the next few years and we have to be really alert to that as we develop our plan. They are the key things I would draw your attention to.

Susan Hall AM (Deputy Chairman): OK, thank you. I must confirm that having visited every fire station, firefighters are always happy to share their thoughts, good and bad; amusing and not so. I am pleased you are discussing things with them because they are the ones on the front line and their thoughts need to be taken into consideration. Very briefly, if I can hone in on the metrics, please, because we wrote to you about performance metrics.

What work are you undertaking to ensure that these metrics in the new Safety Plan are aligned to the Brigade’s Transformation Delivery Plan? That is one question. The other one: it was reported that the Fire Brigade’s work on performance metrics was more complicated than originally anticipated, and that there was an issue around resources needed to deal with coronavirus, and therefore not the metrics. Can you comment on that, either Fiona or Commissioner?

Andy Roe (London Fire Commissioner): I asked Fiona— because of the rightful challenge from both yourself, Deputy Chairman, and also the Chair directly in meetings and obviously the Committee itself. I think that was entirely fair challenge because we talked about it and then had not properly articulated our journey with this. Fiona, could you perhaps provide the detail of where we got to with that? I think Fiona can deliver a much clearer answer around the development of our approach to metrics and what we need. Again, that is something that is something that will be continuous and evolving, but you do need clarity now, we recognise that. Fiona?

Andrew Dismore AM (Chair): The real issue is qualitative, not just quantitative, is it not?

Andy Roe (London Fire Commissioner): Yes, absolutely. Fiona, would you perhaps like to articulate that for the Committee?

Fiona Dolman (Director of Transformation, London Fire Brigade): Yes, certainly. I would describe our approach to metrics in terms of the short, the medium and the long term. In terms of the short term, for the remainder of this financial year we will continue to report our performance through the Quarterly Performance Report that is published on the LFB website. We have now enhanced that by reporting our progress in delivering the Transformation Delivery Plan and the GTI/HMICFRS plan in a consolidated period report.

Within that plan from November, so last month, we are now including a red, amber, green (RAG) status on the actions and mitigations to address any concerns. The purpose of this is making sure that we are transparent

Page 38 and that stakeholders can see exactly where we are in our delivery of the plan. That would then give us sight of any early warning indicators or any concerns. If something becomes amber, we are stepping in and taking the right mitigations so that there are no surprises here.

For the medium term, April 2021 to March 2022, we will continue with the Quarterly Performance Report and the monthly Transformation Delivery Plan and GTI report, until the actions within that plan are complete. Based on the business assurance framework that I talked about earlier, at that point we will have a more robust understanding of our risks, a more robust understanding of the mitigations, and we will identify a set of key performance indicators (KPIs) for next year that relate to the mitigations that we are putting in place and the risks, so that we have got clear sight of how we are managing the Brigade against our risk profile and our risk appetite. That is an additional area of performance management that we will be looking at. Again, we anticipate that that would be published as part of our quarterly report.

In terms of the longer term, we absolutely expect our KPIs to change from April 2022 to reflect the strategic priorities of the next London Safety Plan. I cannot say what they are going to be yet because we have to do the work, and once we have done that work we will share everything in draft with you so you can give us your views on that. We want to do that so we can really demonstrate our progress in the execution of the plan from 2022 to 2026 in terms of managing our key risks for London, which will be based on the foundations that we are putting in place now and through the next year. That is the overall approach that we are going to take.

Susan Hall AM (Deputy Chairman): OK. The approach is great. The point is this: this Committee must be able to see KPIs that will give us an indication, should there be problems. We do not want surprises any more than you do, and those of us that have been around for a long while were more than surprised by the recent report. I hope the KPIs are not just surface things. We need to have the ability to make sure that we know that you know that things are in good order. That is it. Thank you, everybody. Thank you, Chair.

Andrew Dismore AM (Chair): Thank you, Susan. Before we go on, a couple of points from me to follow up from that. Susan is right, it was quite a nasty shock seeing those reports last year. Grenfell Inquiry 2 will be running in parallel with your work developing the London Safety Plan. We have already seen the supporting evidence of the utter contempt some of these companies have for building safety and the reckless disregard for what happens to the residents there. How is this going to be reflected in the Plan? You will not have had recommendations, I suspect, from Grenfell 2 before the Plan has to be finalised.

Andy Roe (London Fire Commissioner): I am just going to talk on a high level and then I am going to hand it over to Fiona. This is part of defining clearly what we think that Plan is. Again, I do not see that Plan as a fixed point. Within that Plan, there has to be the ability to adapt and evolve in the face of what I think is an almost daily changing risk in London. That is part of the Plan itself. We have to recognise that within the Plan, that the Plan itself may indeed be subject to change within the four years that it projects forward on the basis of those recommendations. We have to be very clear in that.

In terms of the detail, not by coincidence, Fiona, in her corporate responsibility, also holds responsibility for our interaction with the Inquiry, our holding ourselves to account to deliver against any recommendations arising from it. Perhaps if there is anything further to add, Fiona, you can talk to the mechanics of how we ensure learning not just from the Inquiry, but from any part of our operating environment. Any feedback we might get, any challenge, is fed into what I would expect to be an evolving plan, not something static.

Fiona Dolman (Director of Transformation, London Fire Brigade): Thank you, Commissioner. I think that is the key point, really. Once we have developed the plan and it is published, it still needs to be live and

Page 39 we still need to have the capability to reflect our changing environment. That is something that we are going to consider in how we develop it. For me, that particularly comes through our assurance framework and our approach to risk management. The one thing we can anticipate from Phase 2 of the Inquiry is the focus on the built environment. We are fairly clear at the moment about the level of risk of the built environment in London and what we are having to do to manage that. That is inevitably going to be woven through the plan in our approach to mitigating that risk to the extent that we can. It will certainly be fluid and, as I say, that will come through our assurance framework, that will come through our refresh and our review of risk, our escalation of risk as necessary to make sure that we have got the right mitigations in place. That is what will make it live.

Andrew Dismore AM (Chair): So you are proposing a dynamic document that can change as each period goes by?

Fiona Dolman (Director of Transformation, London Fire Brigade): What I am saying is that the business assurance framework, that will be a foundation for the document, will be live in terms of risk and our risk management, and that is how we will be able to manage and mitigate as we go through the period. We ought to be refreshing and taking a view each year of the extent to which we delivered our plan, the things that have changed in the environment and what we might need to do next rather than it being something that is static, yes.

Andrew Dismore AM (Chair): OK, thank you. We will go on to the last batch of questions now, which is from Assembly Member Arbour, looking at resilience and recovery. Tony?

Tony Arbour AM: Yes, thank you very much, Chairman. We have covered much of what I was tasked to do. However, one thing has come out of today’s discussion relating to resilience and recovery. The Commissioner has spoken in very eloquent terms about the cooperation there has been particularly with the LAS in dealing with the problems that have been thrown up by the crisis. I want to ask you whether or not he is suggesting that it might be a good thing, in truth - it has been argued about for almost as long as I have been around - for there to be a single blue light service, in the light of this enthusiastic cooperation.

Andy Roe (London Fire Commissioner): My personal opinion is that I do not think we would want a see a single service. We are all so different in the end in terms of our statutory responsibilities and what we mean to London and Londoners, what our individual identities mean to the character and feeling of safety in this city. I am not sure I would want to see combined services, genuinely.

What I think you are right to ask, Assembly Member Arbour, is whether we can do a lot better, which I think we can, to work in close collaboration. That is what COVID has shown us, that you do not need to combine services to operate effectively together. It might be an ambulance sitting on a fire station with both a firefighter and a paramedic sitting on the front of it, or perhaps, in some evolution in the future, a paramedic sitting on the back of a fire rescue unit, who knows?

The question is less about the combination into a single service, which would be very challenging in the context of the different powers around enforcement and statutory delivery enshrined in parliamentary statute, but rather - and again, this Committee returns to this rightly and repeatedly - whether we can show best effect through a shared use of resource, property, skills, understanding and risk. My personal opinion, and I think it is shared by the leads at the other emergency services, is that the answer does not lie in a single blue light service, but rather working effectively together wherever possible, sharing those resources.

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Tony Arbour AM: I think the point that you make about statute and other legislative problems can really very easily be overcome. What you have brought in your commissionership over the past few months is, if I can put it this way, a kind of textbook management approach to what is provided by the Brigade. A textbook management approach to emergency services would suggest that the economies of scale and the efficiencies that could be brought together by having a single blue light service are immense. Theoretically, therefore, would it not be sensible for there to be a single blue light service?

Andy Roe (London Fire Commissioner): I cannot agree with that because it is not my personal opinion, but I respect the logic. This is a debate that has always surfaced because there is sound rationale behind both approaches. What I would say is that we are committed to engage with the challenges and opportunity that good collaboration presents, and that includes a debate around the statutory frameworks and support services.

I think it is worth reflecting, however, that if we were to talk about our own enforcement powers, we have, at times, had to enforce against other colleagues within the emergency service family, for example, in the context of fire safety, just as the police are now investigating us, as part of the largest criminal investigation in the history of the Metropolitan Police, into the circumstances surrounding Grenfell.

You are right, nothing is insurmountable and maybe this is something for further ahead in the future. There are undoubtedly synergies between what we deliver. Again, I would defer to the communities of London and what they want. If we went out and asked someone on the street what is of prime importance to them, will it be to see the combination of all the emergency services or would they rather show that, in the first instance, we work responsibly to share resources and impact within the existing constructs? That is certainly where I am starting, but all respect to your views, Assembly Member Arbour, you have been on the Committee a very long time and you are well informed. As ever, we are ready to engage in a debate in the thinking.

Tony Arbour AM: Thank you for that, Commissioner, and giving me your view. Can I ask you, Deputy Mayor, whether or not this is a long-term aspiration? Those that have been around a very long time as, of course, you have, Commissioner, in the service, will remember we had very similar arguments about putting defibrillators on fire appliances, when it was said it was impossible, and the LAS and the unions and everybody said it could not be done. It was shown that - this is an answer to your views of what Londoners think - Londoners are interested in getting the first reliable response if it is a health emergency or a fire emergency. If the fire engine came first with the defibrillator, then they were jolly happy about it.

That is really an aside. Fiona, what do you think is the long term prospect for this?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): I think it is very unlikely, both in the short term and medium term, and potentially for the long term. We really have to focus down on making sure we get the blue light collaboration projects working as effectively as possible. History has shown that when you try to do things that may sound logical or attractive in theory, such as some of the regional control centres that we had in the past that are pretty redundant in some parts of the country, some of these big projects do not help. I think you would turn what are specialist organisations into generalist organisations, and we have to think about what the public want. When the public have a problem, they expect the experts to turn up. That is what they currently get.

Tony Arbour AM: I would suggest that one of the fallouts from COVID is that it is a catalyst for this greater cooperation and, I would have thought, the inevitability of there being a combined service. We have already had some mention of the assistance - and I think this goes back to you, Commissioner - of the Brigade in taking part in substantial Londonwide operations in relation to COVID, like with help in vaccinations. It is very

Page 41 interesting to see that in Liverpool, for example, the first resort was to call in the army to make the thing work. It may well be that with your staff, who have first aid training and things of that kind, there might well be an opportunity - and I am asking how you would encourage this - for the Brigade to take part in these mass operations like vaccination, testing, and so on.

Andy Roe (London Fire Commissioner): We are engaged in that discussion currently. Those conversations are happening in the Strategic Coordination Group (SCG). My offer to the SCG is use us in whatever way you see fit. It will be driven by the ask, because the offer is open. Again, fair credit to colleagues from the FBU. Despite the difficulty around some of the detail, it is of note that Matt Wrack and Andy Dark, in the form of the General Secretary and Assistant General Secretary, have indicated that they too support the use of fire services to support mass vaccination and testing, and I welcome that. I thank them for that.

We will step in in whatever way we can to support London. I have made that assurance already. If that includes mass testing and vaccination, I am fairly sure as Commissioner that our people would want to do that and we would make ourselves available. What is going to emerge is whether that is the best sustainable route for London through those conversations, because I know there are a number of approaches, including our support, being looked at currently and discussed, but we are open to it.

I would like to come back to the collaboration piece, just very quickly. It is a fair challenge around shared services to ask the question, and if you look across global comparatives you will see that there are a number of different models. The one thing I would say is it is very, very unusual to see a shared policing, health and fire model. More common is a shared health and fire model, which certainly we have moved towards in London. There are pros and cons with every measure, and we look very closely internationally so it is not a question that is lost on us. I would go back to Fiona’s answer, which is: what is it that Londoners expect at the moment? It really is about that expert turning up. But I am always willing to engage in the debate. We can certainly see the synergies between health and fire particularly. Policing is something completely different and, I think, will always stand separate.

Tony Arbour AM: I thank you for your honesty. Of course, the function of this meeting is to discuss how the Brigade has been coping with COVID, and I am simply positing the point that this emergency has been a catalyst for showing whether or not organisations can work together. Hitherto, we have discussed it in London always as an abstract thing and simply dealt with the thing occasionally in a piecemeal way, as I have indicated with defibrillation. Now, it has been a wholehearted thing. I think it is certainly something that the resilience bodies in London and the SCG in particular should now be looking at. Chair, the formal questions which I was given to deal with have pretty much been answered, so that is an end to my round.

Andrew Dismore AM (Chair): OK. Assembly Member Cooper wanted to come in.

Léonie Cooper AM: Yes. I wanted to touch on the issue that Assembly Member Arbour was just exploring. Whilst I think the idea of bringing together the blue light services is attractive, I remember when a number of other budgets in a completely different context were all brought together around supporting people. Instead of having different budgets that supported different groups who had different social care needs, it was all brought together under the one umbrella of supporting people. What happened was the largest group of people with one specific need soaked up pretty much the whole budget, and some other groups then ending up with very little resource left to be directed to them.

Although I do like blue light collaboration and I think there are huge benefits, my big concern would be if you put the Fire Brigade together with the police, particularly, because the police are so much larger. Because of

Page 42 the relative size of those two budgets, we might end up finding that it was all sucked into the police budget. I am not even going to touch on how it would fit together with the ambulance service as well, because that brings in a huge dimension. I wondered if the Commissioner would like to comment on whether or not that is a fear that is potentially shared by him and perhaps the Deputy Mayor as well? I would really be concerned about that. Thank you.

Andy Roe (London Fire Commissioner): The problem, Assembly Member Cooper, is that I am not thinking about a combination of the services at this point. I am focused on improving our own service, in respect of so much of the conversation we have had. I need to do what is needed now and is achievable now.

I think the challenge around collaboration is fair. There is always that fear there, when you combine budgets and services, that focus is lost in one aspect of that. With a combination of services, if you talk to colleagues, for example, in New York, where it happened, it is considerable. Where you think you might find efficiencies, you might not.

There are pros and cons to every model. It is my job to be open to the debate, to be open to the challenge, to be willing to ask the questions and to be open-minded about possibilities, but at the end of the day, be remorselessly focused on what I need to do now, and in particular, ensuring at this point in time we deliver the best fire and rescue service possible to the people of London. There is significant challenge there, and that challenge was manifest, as the Committee knows, in highly critical reports before Christmas. That is my primary focus at this point.

Yes, collaboration, and I think the Assembly Member is absolutely right, this pandemic has been a catalyst for challenging orthodox thinking and for bringing emergency services closer. That is not wrong, but in terms of the immediate, I think the structural challenges of combining, in statute, organisation and identity, are far larger than we would want to address at this point. The challenge is to be sure we make best use of all our resources together in a shared space, absolutely.

Léonie Cooper AM: The point that I was making was about the idea of merging the budgets, which I have some concern about, but that was my second point. I do have a concern that there is a huge transformational project going on in the police as well, which is quite a different transformation in terms of them becoming much more mobile: body-worn cameras, much more mobile pieces of equipment, much less based around police stations, and so on and so forth. There is a completely different set of transformational projects going there. I wonder if the Deputy Mayor could comment both on the issues around budget, but also the two completely transformations going on. The point the Fire Commissioner was making is that he is focused on his own transformations. Perhaps combining two lots of transformations that are very different might be rather difficult.

Andrew Dismore AM (Chair): If you could do that briefly, Fiona, because it is not on anyone’s agenda, realistically.

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): OK. Collaboration is a core aim and it is part of the transformation process as well. What we are not discussing at this point in any real sense is taking theoretical discussions about, “Is it possible to imagine a future where we have blue light services merging?” to making that a reality any time soon. We have to get the basics right. As the Commissioner said, there is a huge amount of work needing to be done both by the Brigade and, as Assembly Member Cooper rightly points out, by other services as well. If we do not get the basics right, we will fail the public in the future and we have to avoid that happening.

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Léonie Cooper AM: Thank you. Thank you, Chair.

Andrew Dismore AM (Chair): Fiona, can I just ask you a question in the resilience and recovery section. The London Transition Board was supposed to come to an end at the end of the year. Is it going to continue beyond?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): Given we are still in a response phase and we have not moved out of quite a high pitch of response, we are going to continue the work of the London Transition Board but have slightly less frequent meetings. That is working very closely with officials and members of the SCG. The London Transition Board will continue to be chaired by the Mayor and the Secretary of State [for Housing, Communities and Local Government], The Rt Hon. Robert Jenrick MP, jointly.

Andrew Dismore AM (Chair): Thank you. The SCG had 32 recommendations. How are they progressing?

Dr Fiona Twycross (Deputy Mayor for Fire and Resilience): The 32 operational recommendations were considered by the SCG. A number of the recommendations, for example, around how communications took place and around how some of the tasks were devolved to different partners have been implemented.

Andrew Dismore AM (Chair): OK. I think that is the end of our session today. I thank our guests for your contributions.

Page 44 Agenda Item 4

Subject: Summary List of Actions

Report to: Fire, Resilience and Emergency Planning Committee

Report of: Executive Director of Secretariat Date: 3 February 2021

This report will be considered in public

1. Summary

1.1 This report sets out actions arising from previous meetings of the Fire, Resilience and Emergency Planning (FREP) Committee.

2. Recommendation

2.1 That the Committee notes the completed, outstanding and closed actions arising from previous meetings of the Committee, and additional correspondence received, as listed in the report.

Actions arising from the Committee meeting on 16 December 2020

Agenda Topic Status For action by Item 5. Q&A Session with the London Fire Commissioner (LFC) and the Deputy Mayor for Fire and Resilience (DMFR)

The LFC agreed to provide the Committee with: Completed. See Appendix 1.  More detailed statistics on the audits of high

risk high rise buildings (8,500 to be completed by end 2021) and an update on buildings needing to be inspected fortnightly as they have simultaneous evacuation policies in the place of stay put; and  The global benchmarking data to other comparative international cities.

City Hall, The Queen’s Walk, London SE1 2AA Enquiries: 020 7983 4100 minicom: 020 7983 4458 www.london.gov.uk

Page 45 Agenda Topic Status For action by Item That authority be delegated to the Chair, in Closed. Superseded consultation with party Group Lead Members, to – see new authority agree any output from the meeting. at Agenda Item 6.

Action arising from the Committee meeting on 13 October 2020

Agenda Topic Status For action by Item 5. The Cladding Crisis and its Impact on Londoners

That authority be delegated to the Chair, in Completed. See consultation with party Group Lead Members, to Agenda Item 5. agree any output from the meeting.

Action arising from the Committee meeting on 5 November 2019

Agenda Topic Status For action by Item 4. Grenfell Tower Inquiry: Phase 1 Report

During the course of the discussion the LFC In progress. Interim London Fire undertook to provide an update on the delivery of update provided at Commissioner improvements to the Fire Survival Guidance 16 December 2020 policies and procedures and associated training if meeting. See they had not been delivered by the end of 2019. Agenda Item 3.

3. Additional Correspondence

3.1 On 20 January 2021, the Building Societies Association, wrote to the Chair of the FREP Committee in regards to the Committee’s recently published Cladding Crisis and its Impact on Londoners Report (at Agenda Item 5.) This letter is attached at Appendix 2.

4. Legal Implications

4.1 The Committee has the power to do what is recommended in this report.

5. Financial Implications

5.1 There are no financial implications to the Greater London Authority arising from this report.

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List of appendices to this report: Appendix 1: Letter from London Fire Commissioner, 22 January 2021 Appendix 2: Letter from Building Societies Association, 20 January 2021

Local Government (Access to Information) Act 1985 List of Background Papers: None Contact Officer: Diane Richards, Committee Officer Telephone: 07925 353478 E-mail: [email protected]

Page 47 This page is intentionally left blank

Page 48 Appendix 1 London Fire Brigade Headquarters 169 Union Street London SE1 0LL T 020 8555 1200 F 020 7960 3602 Textphone 020 7960 3629 london-fire.gov.uk

Andy Roe The London Fire Commissioner is the London Fire Commissioner fire and rescue authority for London 169 Union Street London SE1 0LL Date: 22 January 2020

To Andrew Dismore AM Chair of the London Assembly’s Fire, Resilience and Emergency Planning Committee

Dear Chair,

Request for Information from Meetings of the Fire, Resilience and Emergency Planning Committee

I write in response to your requests for information from meetings of the Fire, Resilience and Emergency Planning Committee.

The detailed responses are set out below.

05 January 2021

1. More detailed statistics on the audits of high-rise buildings (8,500 to be completed by end 2021) and an update on buildings needing to be inspected fortnightly, as they have simultaneous evacuation policies in the place of stay put;

Please note this figure should read 8,005 inspections to be completed by end 2021.

To satisfy the requirements of the Building Risk Review (BRR) programme, based on MHCLG and LiDAR1 data of 8,005 addresses, 3,511 buildings have now been triaged and a return for them has been provided to NFCC, for collation as part of the national programme2. This figure is 1,037 addresses ahead of LFB’s trajectory.

Fire station crews have now completed 5,889 Premises Risk Assessment (PRA) visits3 that has resulted in 3,927 electronic Premises Information Plates (ePIPs) being created for high-rise

1 LiDAR being the measurement of building via laser measurement from a fly over London. 2 Data as of 11/01/21. Some of these buildings may require an additional audit by Inspecting Officers as part of the process. 3 PRAs have been undertaken as part of the Operational Risk Information (ORI) project, which as of 06/01/21 has now been combined with the BRR programme to provide additional efficiencies due to the overlapping work. Page 49

buildings and uploaded to the Operational Risk Database (ORD) and/or the Mobile Data Terminal4 (MDT).

In terms of residential buildings which have had to change the building strategy to ‘simultaneous evacuation’ from ‘stay put’, the numbers are changing on a daily basis due to new buildings with issues being identified, or else where remediation has taken place.

The latest data as of 11th January 2021, is as follows:

625 Buildings at all heights are listed having been changed from a stay put to a simultaneous evacuation strategy.

Of these, 550 have had a recent fire safety audit and 596 have a PRA in place.

The 75 buildings requiring an audit and the 29 requiring a PRA have already been passed to fire safety and fire station teams for the respective visits to be carried out as a priority.

By tenure type, the breakdown is:

• 61 - Local Authority • 234 - Housing Association • 286 - Privately owned • 44 – To be confirmed

The heights of the 625 buildings are:

• 546 - Over 18m or 6 floors • 79 - Under 18m or 6 floors (some buildings not classified as high rise, still must change the design strategy due to serious fire safety failings).

The primary reasons for change from a stay put strategy is5:

• 147 buildings with ACM cladding (137 are over 18m, or 6 floors; 10 buildings are under 18m or 6 floors) • 309 buildings with non-ACM cladding issues (272 are over 18m, or 6 floors; 37 buildings are under)

Non-ACM cladding related issues could include other cladding/façade systems such as high- pressure laminate (HPL) or expanded polystyrene systems (EPS) as two examples.

For non-cladding related issues, the following breakdown of key points apply:

• 35 buildings have cavity barriers missing/inappropriate (31 are over 18m, or 6 floors; 4 buildings are under)

4 If the building is considered to be low risk due to factors such as construction and fire safety measures, an ORD entry may not be required and in which case, only an entry on the MDT will be made. 5 Some buildings may have a combination of issues leading to a change of building strategy. Page 50

• 117 buildings have compartmentation issues (96 are over 18m, or 6 floors; 21 buildings are under) • 1 building has structural issues (over 18m in height) • 1 building has ventilation issues (over 18m in height)

A further 15 buildings have moved to a simultaneous evacuation strategy, for reasons yet to be confirmed by officers (8 are over 18m, or 6 floors, 7 are under).

Simultaneous evacuation data in table form:

ALL Buildings - Over and Under 18m Currently in Simultaneous Evacuation

As of 11th January, 2021 Total Over 18m Under 18m

Number of buildings currently on the simultaneous list 625 546 79

ACM related 147 137 10

Non-ACM cladding issues 309 272 37

Compartmentation issues 117 96 21

Cavity barriers missing/inappropriate 35 31 4

Structural issues 1 1 0

Ventilation not working 1 1 0

Unknown issues* 15 8 7

2. The global benchmarking data to other comparative international cities.

We have attached a paper to this letter, which aims to show you how LFB compares to other FRSs serving Global Cities.

If you have any queries, please do not hesitate to contact me.

Yours sincerely,

Andy Roe London Fire Commissioner

C.C. Janette Roker and Philippa Goffe, Senior Policy Advisers

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LFB Global Comparisons

Introduction This paper aims to show how LFB compares, in broad terms, to other FRSs serving Global Cities and is an information paper aimed to increase directors’ awareness of the differences and similarities between LFB and other global FRSs.

Background A “Global City” is a city, which is “a primary node in the global economic network”. In simple terms it is a city that through its economy, research and development, cultural interaction, liveability and environment1 has a global impact. In 2020 London maintained its position in the Global Power Index City 20202, as number one Global City, ahead of New York, Tokyo, Paris and Singapore. Each city faces some significant risks in relation to its inequalities of wealth, its built environment, its exposure to terrorism, economy and power and the three-dimensional nature of the city with its interconnecting airports, rail system and sub surface transport network and London is no exception. As such, London and the cities used in this paper for comparison, have a relatable degree of global risk and significance, which make them a more appropriate comparison then the intra-national comparators, which are normally used.

Methodology/scope The Global Cities used in this paper have been chosen for a combination of their frequency of appearance in the metrics, which identify Global Cities3 and the availability of data for these cities combined with the reliability of the sources. Every effort has been made to source the data from primary sources such as the FRS’s own reports or a nation’s/city’s data agency. For this reason, Berlin has not been included due to the lack of reliable information available and the fact that Berlin does not appear in any of the lists identifying Global Cities. Future work may look to include these cities if it is felt they would be of benefit for the user.

It should be noted that although these cities have been chosen due to their similarities regarding their global significance, their FRSs are all structured differently to varying degrees. As such, it should be borne in mind that those base differences have led to the FRSs evolving in different ways, and ultimately into different services. Several comparative factors have been considered and are presented in the subsections below.

Budget allocation Each service featured in this paper draws its funding from public money sourced through general taxation. However, there are notable differences in the size of the population which, the service covers and therefore the average amount paid per week by each resident in order to maintain that city’s FRS.

Cost of FRS per head Cost of FRS per head Population covered Budget billions of population per of population per year City (2019) (2019/20) (£) week (£) (£) London 8,961,9894 £0.3925 £0.84 £43.74 Tokyo 13,491,000*6 £1.7877 £2.74 £142.31 New York 8,336,8178 £1.5189 £3.50 £182.08 Paris 6,930,56610 £0.39011 £0.92 £48.10 Toronto 2,731,571*12 £0.28813 £2.02 £105.43 Hong Kong 7,509,20014 £0.43515 £1.11 £57.92 Singapore 5,770,00016 £0.34817 £1.17 £60.31 Average 7,675,878 £0.737 £1.76 £91.41

Table 1. FRS’s budget represented as a cost per resident.

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* Tokyo’s population is taken from 2015 census and Toronto from 2016 census as it is the most reliable source, most up to date figures estimate Tokyo City’s population at closer to 13,849,000 and 2,956,024 respectively.

In comparison with the whole group, LFB’s budget is the fourth lowest at £392m. However, when the cost of the FRS is compared per head of population, London is also the cheapest service, costing each resident 84p a week or £43.74 a year. The other services, with the exception of Toronto, referenced in this paper deliver some form of an emergency medical service (EMS) as well as a fire service such as the New York Fire Department (FDNY), which took on EMS in 1996. If the London Ambulance Service’s (LAS) budget were included in the costs for London, these figures would become £1.17 per week and £61.03 per year, which would still result in London’s services costing the joint lowest per head of population with Singapore. The average across the seven Global Cities is £1.83 per week, and £103.75 a year, with FDNY the most expensive per head of population, at £3.50 per week and £182.08 a year.

City City GDP billions (2018/19) Budget billions (£) FRS budget as % of GDP London £48718 £0.38919 0.08 Tokyo £73020 £1.78721 0.24 New York £1,14622 £1.51823 0.13 Toronto £23424 £0.28825 0.12 Hong Kong £27426 £0.43527 0.16 Singapore £44828 £0.34829 0.08 Average £553 £0.794 0.14 Table 2. Size of FRS budget as a percentage of the city’s GDP. Note. It has not been possible to get an accurate figure for the GDP of the area that Paris Fire Brigade covers. However, it is reasonable to assume that because the GDP of Paris is generally reported as being lower that London and the FRS’s budgets are similar, that Paris spends a greater portion of its GDP on its FRS than London.

When the size of an FRS’s budget is compared to the economic output of the city, as measured in Gross Domestic Product (GDP), then it is shown that London represents the joint best value at 0.08 percent of the annual GDP alongside Singapore, whilst the average is 0.14 percent of GDP. Again, if the LAS’s budget is included in this then their combined budgets are 0.11 percent of London GDP, which is about 30 percent below the average for all Global Cities. There is overall a trend for size of a Global City’s FRS’s budget to be relative to the GDP that city generates. Therefore, it could be concluded that the greater the economic risk a city holds, the larger the investment in real terms is invested in its protection.

Resource allocation Stations/ appliance Number of stations Average area station City locations ‘City’ Sq kms per sq kms coverage in sq kms London 102 1,57230 0.06 15 Tokyo 8131 2,19132 0.04 27 New York 21433 78634 0.27 3 Paris 7135 76036 0.09 11 Toronto 8337 63038 0.13 8 Hong Kong 8239 1,10440 0.07 13 Singapore 50#41 72542 0.03 15 Average 98 1,110 0.10 13

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Table 3. The number of stations compared to the area of coverage (cells shaded light grey indicate information taken from Wikipedia). # Singapore has 30 Fire Posts, which each have a Light Fire Attack Vehicle (LFAV) stationed at them. These are strategically located to reduce attendance times and are normally have an ambulance located there as well.

Table 3 shows that London has the second most stations of the seven selected cities. However, London covers the second largest area of all listed cities after Tokyo. In London, each station covers an average area of 15 km2, with 0.06 stations per km2. The average area across all selected Global Cities covered by one station is 13 km2 which is just below London’s figure.

Total pumps, Number ladders/ of people Pumps/ Ladder aerials, and covered Population Light fire s/ Rescue rescue Number of by each City covered vehicles Aerials vehicles units ambulances pump London 8,961,98943 142 11 14 167 450 63,113 Tokyo 13,491,000#44 48945 8646 6447 639 25948 27,588 New York 8,336,81749 20250 15451 1852 369 52053 41,271 Paris 6,930,56654 15655 6356 219 19557 44,426 Toronto 2,731,571#58 10959 3760 761 153 24262 25,060 Singapore 5,770,00063 70*64 20*65 666 96 8467 82,428 Average 7,703,657 195 62 22 274 311 47,314 Table 4. Resource allocation for ‘pumps, aerials, rescue units and ambulances (cells shaded light grey indicate information taken from Wikipedia) Note, the data for Hong Kong was unavailable. #Tokyo’s population is taken from 2015 census and Toronto from 2016 census as it is the most reliable source, most up to date figures estimate Tokyo City’s population at closer to 13,849,000 and 2,956,024 respectively. * Singapore has 40 type B fire appliances and 30 Light Fire Attack Vehicles; also 18 of its 20 aerials are combined aerial ladder platforms.

Looking at the overall composition of front-line appliances it can be seen that Tokyo, New York and Paris all have a higher number of vehicles, with New York and Tokyo both deploying large pre-determined attendances (PDAs) to incidents (Tokyo sends an average of nine appliances to a fire incident, with each riding around four fighters and Toronto sends between three and 10 appliances depending on if it’s a single family dwelling or a high-rise building68). London has the third highest number of pumping appliances, and similarly the third highest number of pumps, aerials and rescue units combined, with other six cities relying on aerial appliances much more heavily than London. This could a result of the significant restrictions on high-rise development in London for the first two thirds of the twentieth century69. The number of people served by each pumping appliance in London is only exceeded in Singapore and is over twice the number served in Tokyo and Toronto and 50 percent more than New York.

In addition, most other Global City FRSs have a wider variety of specialist vehicles for specific risks and resilience; for example, Tokyo has 64 specialist rescue vehicles, and several services have helicopters and off- road vehicles to deal with low probability, high consequence incidents.

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Performance Number of Number of Number fire Population Number of fires per fire deaths deaths per City covered fires (2019) 100,000 pop (2019) million pop London 8,961,98970 17,99371 204 3772 4.2 Tokyo 13,491,00073 3,97374 29 8675 6.2 New York 8,336,81776 22,98477 274 6678 7.8 Paris 6,930,56679 13,52480 195 4681 6.6 Toronto 2,731,57182 11,046#83 75# 1284 4.3 Hong Kong 7,509,20085 37,30686 496 1487 1.9 Singapore 5,77,00088 4,06089 71 190 0.2 Average 7,675,878 15,841 212 37 4.5

Table 5. Fires and fire deaths. #Figures taken from Ontario which has a population of 13,448,494.

The table above shows the number of fires in each city in 2019 and the number of fire deaths. It should be noted that there might be variations in the way that each city categorises fires and fire deaths, and as such this should be borne in mind when viewing the data. In general, the table shows that size of fire service is not necessarily related to the number of fires or the number of reported fire deaths that occur in that city. When compared to the other Global Cities, London has just below the average number of fires per 100,000 population and similarly around the average number of fire deaths per million population each year.

Conclusion Using either cost per head or percentage of GDP, the LFB is demonstrably a comparatively lean service, even considering that LFB, unlike most other global cites used in this report, does not provide an emergency medical response. It has been shown that the cost of the LAS and LFB combined is still lower compared to other Global Cities.

Additionally, this paper shows that a city’s FRS budget is closely correlated to that city’s GDP and, as well as a humanitarian life-saving service, a Global City’s FRS can be considered an insurance policy against economic, social and reputational loss. London is currently ranked fifth in the world in GDP and predicted by 2035 to have the fourth91 highest GDP in the world and as such its global significance is predicted to increase. It could be argued that as London’s GDP increases, LFB’s budget should continue to grow in proportion to London’s economic output, in a similar way that the UK Defence budget is maintained at two percent of the UK GDP.

This research will be used to inform the work to develop the target operating model for the community risk management plan. Further work to develop aspects of this research may be commissioned as a result.

1 Global Power Index City 2020 http://mori-m-foundation.or.jp/pdf/GPCI2020_summary.pdf (retrieved 7th January 2020) 2 Global Power Index City 2020 http://mori-m-foundation.or.jp/pdf/GPCI2020_summary.pdf (retrieved 7th January 2020) 3 https://en.wikipedia.org/wiki/Global_city (retrieved 7th January 2020) 4https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/populationestimates/datasets/po pulationestimatesforukenglandandwalesscotlandandnorthernireland (retrieved 6th January 2020) 5 https://www.london-fire.gov.uk/media/3655/lfc-0133d-2019-20-budget.pdf (retrieved 6th January 2020) 6 https://www.metro.tokyo.lg.jp/ENGLISH/ABOUT/HISTORY/history03.htm (retrieved 7th January 2020) 7 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/data/annual_report_2019_06.pdf (retrieved 6th January 2020) – exchange rate used 0.0071 Japanese Yen to pounds 8 https://www.census.gov/quickfacts/newyorkcitynewyork (retrieved 7th January 2020)

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9 https://council.nyc.gov/budget/wp-content/uploads/sites/54/2020/05/FDNY-and-NYCEM-Budget-Note.pdf (retrieved 6th January 2020) – exchange rate used 0.73 US dollars to pounds 10 Email from BSPP dated 21st January 2020 11 Email from BSPP dated 21st January 2020 12 https://www12.statcan.gc.ca/census-recensement/2016/dp- pd/prof/details/Page.cfm?Lang=E&Geo1=CSD&Code1=3520005&Geo2=PR&Data=Count&B1=All (retrieved 6th January 2020) 13 https://www.toronto.ca/legdocs/mmis/2020/bu/bgrd/backgroundfile-141493.pdf (retrieved 6th January 2020) – exchange rate used 0.58 Singapore dollars to pounds 14 https://www.censtatd.gov.hk/hkstat/sub/bbs.jsp (retrieved 6th January 2020) 15 https://www.budget.gov.hk/2019/eng/pdf/head045.pdf (retrieved 6th January 2020) – exchange rate used 0.094 Hing Kong dollars to pounds 16 https://www.imf.org/en/Countries/SGP (retrieved 12th January 2020) 17 https://www.singaporebudget.gov.sg/docs/default-source/budget_2019/download/pdf/37-MHA-2019.pdf (retrieved 7th January 2020) 18 https://www.ons.gov.uk/economy/grossdomesticproductgdp/bulletins/regionaleconomicactivitybygrossdomesticpr oductuk/1998to2018 (retrieved 6th January 2020) 19 https://www.london-fire.gov.uk/media/3655/lfc-0133d-2019-20-budget.pdf (retrieved 6th January 2020) 20 https://www.metro.tokyo.lg.jp/ENGLISH/ABOUT/APPENDIX/appendix02.htm (retrieved 7th January 2020) 21 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/data/annual_report_2019_06.pdf (retrieved 6th January 2020) – exchange rate used 0.0071 Japanese Yen to pounds 22 https://www.statista.com/statistics/183808/gmp-of-the-20-biggest-metro-areas/ (retrieved 6th January 2020) 23 https://council.nyc.gov/budget/wp-content/uploads/sites/54/2020/05/FDNY-and-NYCEM-Budget-Note.pdf (retrieved 6th January 2020) – exchange rate used 0.73 US dollars to pounds 24 https://www150.statcan.gc.ca/t1/tbl1/en/tv.action?pid=3610046801 (retrieved 6th January 2020) 25 https://www.toronto.ca/legdocs/mmis/2020/bu/bgrd/backgroundfile-141493.pdf (retrieved 6th January 2020) – exchange rate used 0.58 Singapore dollars to pounds 26 https://www.gov.hk/en/about/abouthk/facts.htm (retrieved 7th January 2020) 27 https://www.budget.gov.hk/2019/eng/pdf/head045.pdf (retrieved 6th January 2020) – exchange rate used 0.094 Hong Kong dollars to pounds 28 https://www.imf.org/en/Countries/SGP (retrieved 12th January 2020) 29 https://www.singaporebudget.gov.sg/docs/default-source/budget_2019/download/pdf/37-MHA-2019.pdf (retrieved 7th January 2020) 30 https://data.london.gov.uk/dataset/land-area-and-population-density-ward-and-borough (retrieved 7th January 2020) 31 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/index.html (retrieved 6th January 2020) 32 https://www.metro.tokyo.lg.jp/ENGLISH/ABOUT/APPENDIX/appendix02.htm (retrieved 7th January 2020) 33 https://en.wikipedia.org/wiki/New_York_City_Fire_Department (retrieved 6th January 2020) 34 https://www.census.gov/quickfacts/newyorkcitynewyork (retrieved 7th January 2020) 35 Email from BSPP dated 21st January 2020 36 Email from BSPP dated 21st January 2020 37 https://www.toronto.ca/community-people/public-safety-alerts/understanding-emergency-services/fire-station- locations/ (retrieved 6th January 2020) 38 https://www12.statcan.gc.ca/census-recensement/2011/dp-pd/hlt-fst/pd-pl/Table- Tableau.cfm?LANG=Eng&T=301&S=3&O=D (retrieved 6th January 2020) 39 https://www.gov.hk/en/about/abouthk/factsheets/docs/fire_services.pdf (retrieved 6th January 2020) 40 https://www.gov.hk/en/about/abouthk/facts.htm (retrieved 7th January 2020) 41 https://www.scdf.gov.sg/docs/default-source/scdf-library/annual-reports/scdf_annual_report_fy19-20.pdf (retrieved 12th January 2020) 42 https://data.gov.sg/dataset/total-land-area-of-singapore?view_id=e6e37f25-01ef-4c23-a7cb- 5682ab5edb75&resource_id=f4bbfac9-c3ed-4f71-9b9a-238517b214ef (retrieved 12th January 2020) 43https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/populationestimates/datasets/po pulationestimatesforukenglandandwalesscotlandandnorthernireland (retrieved 6th January 2020) 44 https://www.metro.tokyo.lg.jp/ENGLISH/ABOUT/HISTORY/history03.htm (retrieved 7th January 2020) 45 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/index.html (retrieved 6th January 2020) 46 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/index.html (retrieved 6th January 2020)

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47 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/index.html (retrieved 6th January 2020) 48 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/index.html (retrieved 12th January 2020) 49 https://www.census.gov/quickfacts/newyorkcitynewyork (retrieved 7th January 2020) 50 https://www1.nyc.gov/site/operations/performance/fleet-report.page (retrieved 6th January 2020) 51 https://www1.nyc.gov/site/operations/performance/fleet-report.page (retrieved 6th January 2020) 52 Griffiths, J 2012. Fire Department of New York – an Operational Reference. Ninth Edition. FDNY Foundation, New York. 53 https://www1.nyc.gov/site/operations/performance/fleet-report.page (retrieved 12th January 2020) 54 Email from BSPP dated 21st January 2020 55 Email from BSPP dated 21st January 2020 56 Email from BSPP dated 21st January 2020 57 Email from BSPP dated 21st January 2020 58 https://www12.statcan.gc.ca/census-recensement/2016/dp- pd/prof/details/Page.cfm?Lang=E&Geo1=CSD&Code1=3520005&Geo2=PR&Data=Count&B1=All (retrieved 6th January 2020) 59 https://www.toronto.ca/wp-content/uploads/2019/04/8e80-A1902231_TFSAnnualReport2018_WEB.pdf (retrieved 6th January 2020) 60 https://www.toronto.ca/wp-content/uploads/2019/04/8e80-A1902231_TFSAnnualReport2018_WEB.pdf (retrieved 6th January 2020) 61 https://www.toronto.ca/wp-content/uploads/2019/04/8e80-A1902231_TFSAnnualReport2018_WEB.pdf (retrieved 6th January 2020) 62 https://en.wikipedia.org/wiki/Toronto_Paramedic_Services (retrieved 12th January 2020) 63 https://www.imf.org/en/Countries/SGP (retrieved 12th January 2020) 64 Email from SCDF dated 14th January 2020 65 Email from SCDF dated 14th January 2020 66 Email from SCDF dated 14th January 2020 67 Email from SCDF dated 14th January 2020 68 https://www.nfpa.org/assets/files/AboutTheCodes/1710/1710_Tip_Sheet_2016_edition.pdf.pdf (retrieved 8th January 2020) 69 https://hes32- ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.dalaric.com%2fthe%2dlondon%2dskyline% 2f&umid=306d5ebe-c14d-49fe-aec4-8a8d79059b61&auth=eb307c54eb70905f0cc41c69e0499be51aa4b479- d32c9c0b2dec90ce3fc3a8001e416d572e756450 (retrieved 7th January 2020) 70https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/populationestimates/datasets/po pulationestimatesforukenglandandwalesscotlandandnorthernireland (retrieved 6th January 2020) 71 https://data.london.gov.uk/dataset/lfb-fires-in-london-1966-2019---fire-facts (retrieved 7th January 2020) 72 https://data.london.gov.uk/dataset/fire-facts--fire-deaths-in-greater-london (retrieved 7th January 2020) 73 https://www.metro.tokyo.lg.jp/ENGLISH/ABOUT/HISTORY/history03.htm (retrieved 7th January 2020) 74 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/index.html (retrieved 7th January 2020) 75 https://www.tfd.metro.tokyo.lg.jp/hp-soumuka/gyouseigaiyou_e/index.html (retrieved 7th January 2020) 76 https://www.census.gov/quickfacts/newyorkcitynewyork (retrieved 7th January 2020) 77 https://www1.nyc.gov/site/911reporting/reports/end-to-end-detail.page (retrieved 7th January 2020) 78 https://www1.nyc.gov/site/fdny/news/fa0121/fire-commissioner-nigro-5-decrease-fire-deaths-2020#/0 (retrieved 7th January 2020) 79 Email from BSPP dated 21st January 2020 80 Email from BSPP dated 21st January 2020 81 Email from BSPP dated 21st January 2020 82 https://www12.statcan.gc.ca/census-recensement/2016/dp- pd/prof/details/Page.cfm?Lang=E&Geo1=CSD&Code1=3520005&Geo2=PR&Data=Count&B1=All (retrieved 6th January 2020) 83https://www.mcscs.jus.gov.on.ca/english/FireMarshal/MediaRelationsandResources/FireStatistics/OntarioFires/AllFir eIncidents/stats_all_fires.html (retrieved 12th January 2020) 84 https://www.toronto.ca/wp-content/uploads/2019/04/8e80-A1902231_TFSAnnualReport2018_WEB.pdf (retrieved 7th January 2020) 85 https://www.censtatd.gov.hk/hkstat/sub/bbs.jsp (retrieved 6th January 2020) 86 https://www.gov.hk/en/about/abouthk/factsheets/docs/fire_services.pdf (retrieved 7th January 2020)

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87 https://www.gov.hk/en/about/abouthk/factsheets/docs/fire_services.pdf (retrieved 7th January 2020) 88 https://www.imf.org/en/Countries/SGP (retrieved 12th January 2020) 89 https://www.scdf.gov.sg/docs/default-source/scdf-library/amb-fire-inspection-statistics/scdf-annual-statistics- 2019.pdf (retrieved 12th January 2020 90 https://www.scdf.gov.sg/docs/default-source/scdf-library/amb-fire-inspection-statistics/scdf-annual-statistics- 2019.pdf (retrieved 12th January 2020) 91 https://www.visualcapitalist.com/top-10-cities/ (retrieved 7th January 2020)

Page 58 Appendix 2

20 January 2021 020 7520 5901 [email protected]

Andrew Dismore, Chair of the Fire, Resilience and Emergency Planning Committee City Hall The Queen’s Walk London SE1 2AA Via email: [email protected]

Dear Andrew, ‘Cladding Crisis and its impact on Londoners’ report Following on from your committee’s report into cladding I wanted to respond to your recommendations on replacing the EWS1 form and that leaseholders should be allowed to access market rates when re-mortgaging affected properties. Mortgage lenders firmly believe that householders in flats and apartments should be able to have confidence that their home is safe to live in, and that buyers should expect no less.

In order to make a mortgage offer to the buyer of any property, including flats and apartments, lenders must fulfil a number of regulatory responsibilities including: 1. Through a valuation for mortgage purposes a lender must ensure that the amount of the mortgage is at or below the market value of the property. In practical terms the acceptable loan to value ratio is likely to be 90% or less of the valuation. 2. That the property is structurally sound and safe for habitation, and 3. That the mortgage requested is affordable for the borrower, taking into account any factors known at the time of application. The potential cost of cladding remediation is such a factor. The EWS1 form The EWS1 was introduced in December 2019, after detailed consultation with a wide set of interested parties. Its purpose is consistency, providing the information necessary for surveyors to value properties, facilitating lenders to lend. The driver for its development was the prevalence of zero valuations from surveyors who before the EWS1 were unable to put a value on some flats as they did not have the necessary information to determine the answers to questions 2 and 3 above. Removing the EWS1 would not remove the cladding issue or assist sellers and buyers – in fact the reverse. However, the EWS1 was designed for buildings of 18 metres/six storey’s or higher. This was at the time in line with the MHCLG guidance on the responsibilities of building owners. In January 2020 the Government updated its advice note for the owners of multi-storey, multi- occupied buildings. This update made it clear that buildings of any height should include an assessment of cladding as part of their Fire Risk Assessment and this made it impossible for lenders to continue to take their pragmatic, six-storey plus approach, as doing so would run counter to government advice on building safety for building owners. Right now, government, lenders and surveyors are working together with the aim of both increasing the number of qualified assessors and reducing the number of buildings for which

Page 59

1/2 an EWS1 is required. The reduction in demand that is being explored relates to the potential introduction of a risk-based ‘triage process’ to be conducted by surveyors who are the expert eyes and ears of the lenders on this matter. A public consultation has been launched by RICS and lenders are responding to it, but it is too soon to judge the outcome as many stakeholders are involved. Ultimately each individual lender must judge its lending risk appetite across the market as a whole. Remediation Clearly one of the big issues for individuals and lenders are the substantial costs involved in making an unsafe block safe. This is not just about the cladding materials as fire breaks and compartmentalisation have been found to be missing or defective in a range of buildings. We are on record with our view that leaseholders should not bear the cost of remediation, but clearly someone has to pay. Whilst directly solving this part of the cladding puzzle is not within the gift of lenders, we are contributing positively to the discussions on potential funding solutions. Capping or removing the remediation liability from leaseholders would go a long way towards freeing up the market as it would remove the affordability/remediation issue at a stroke. Re-mortgaging You may not be aware that borrowers living in properties affected by the cladding issue whose mortgage deal comes to an end can switch to a new mortgage product with their existing lender, provided that they are not looking to borrow any more than their current mortgage and their repayments are up to date. This situation is covered under the voluntary industry product switching agreement reached in relation to mortgage prisoners. The lender’s objectives in this matter are to ensure safety, whilst enabling a normally functioning housing market and we will continue to work with Government, the RICS and others in pursuit of the best solution for affected customers. I would be delighted to meet with you if that would be helpful. Do let me know if that would be useful. Yours sincerely

Paul Broadhead Head of Mortgages & Housing

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2/2 Agenda Item 5

Subject: Action Taken Under Delegated Authority Report to: Fire, Resilience and Emergency Planning Committee

Report of: Executive Director of Secretariat Date: 3 February 2021

This report will be considered in public

1. Summary

1.1 This report sets out recent action taken by the Chair of the Fire, Resilience and Emergency Planning (FREP) Committee under delegated authority.

2. Recommendations

2.1 That the Committee notes the action taken by the Chair of the Fire, Resilience and Emergency Planning Committee under delegated authority, in consultation with party Group Lead Members, namely to agree the Committee’s Cladding Crisis and its Impact on Londoners report.

2.2 That the Committee ratifies the signing of the letter sent from the All-Party Parliamentary Group (APPG) on Leasehold and Commonhold Reform to The Rt Hon Robert Jenrick MP on 8 January 2021, following consultation with party Group Lead Members.

3. Background

3.1 Under Standing Orders and the Assembly’s Scheme of Delegation, certain decisions by Members can be taken under delegated authority. This report details those actions.

3.2 At its meeting on 13 October 2020, the Committee held a meeting on the cladding crisis and its impact on Londoners and resolved:

That authority be delegated to the Chair, in consultation with party Group Lead Members, to agree any output from the discussion.

3.3 Following that meeting, the Chair consulted party Group Lead Members on the Committee’s Cladding Crisis and its Impact on Londoners report.

City Hall, The Queen’s Walk, London SE1 2AA Enquiries: 020 7983 4100 minicom: 020 7983 4458 www.london.gov.uk Page 61

3.4 On 4 January 2021, the APPG on Leasehold and Commonhold Reform invited the Committee to add their name to their letter supporting leaseholders living in high-rise private residential buildings who may be facing substantial retrospective remedial safety-work bills. This letter was to be sent to the Rt Hon Robert Jenrick MP, Secretary of State for Housing, Communities and Local Government.

4. Issues for Consideration

4.1 Following consultation, the Chair agreed the Committee’s report, which was published on 11 January 2021. The report is attached at Appendix 1.

4.2 The Committee is asked to note the report and the action taken under delegated authority.

4.3 Following informal consultation with party Group Lead Members, the Chair agreed for his name to be added to the letter from the APPG on Leasehold and Commonhold Reform sent to the Secretary of State for Housing, Communities and Local Government. The letter is attached as Appendix 2.

4.4 The Committee is asked to ratify the signing of the APPG letter.

5. Legal Implications

5.1 The Committee has the power to do what is recommended in the report.

6. Financial Implications

6.1 There are no direct financial implications to the Greater London Authority arising from this report.

List of appendices to this report: Appendix 1 – Cladding Crisis and its Impact on Londoners Report, January 2021 Appendix 2 – APPG Letter, 8 January 2021

Local Government (Access to Information) Act 1985 List of Background Papers: Member Delegated Authority Form: 1235 [Cladding Crisis Report]

Contact Officer: Diane Richards, Committee Officer Telephone: 07925 353478 E-mail: [email protected]

Page 62 Appendix 1 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 1

Cladding Crisis and its impact on

Londoners Fire, Resilience and Emergency Planning Committee

LONDONASSEMBLY

Page 63 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 2

Fire, Resilience and Emergency Planning Committee

The Fire, Resilience and Emergency Planning (FREP) Committee reviews the London Fire Commissioner's priorities and objectives and makes recommendations. Its work includes:

• Any actions and decisions of the Mayor and/or Deputy Mayor for Fire and Resilience in relation to the GLA’s fire duties and responsibilities; • Any actions and decisions of the London Fire Commissioner; • Any actions and decisions of an officer of the London Fire Commissioner; and • Any other matters which the Assembly considers to be of importance to fire and rescue in Greater London.

Contact us

Philippa Goffe Senior Policy Adviser [email protected]

Aoife Nolan External Communications Officer [email protected]

Diane Richards Committee Officer [email protected]

Page 64 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 3

Page 65 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 4

Contents

Committee Information 2 Contents 4 Foreword 5 Recommendations 7 Executive Summary 8 Chapter 1 – Background 10 Chapter 2 – Data 14 Chapter 3 – EWS1 and fire safety assessments 20 Chapter 4 – Impact on Londoners 24 Chapter 5 – Mental Health and legal advice 29 Appendix A 32 Appendix B 33 Other formats and languages 35 Connect with us 36

Page 66 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 5

Foreword

Andrew Dismore AM Chair of the Fire, Resilience and Emergency Planning Committee

There are hundreds, if not thousands of people stuck in unsafe and overcrowded homes. The word cladding could send shivers down a homeowner’s spine. Since the tragic Grenfell Tower fire in 2017, the true scale of the cladding crisis affecting our country has started to unravel. In London alone, the London Fire Brigade told our Committee that 590 high-rise residential buildings require waking watches, and/or other temporary fire safety measures, in case a fire breaks out.

The Government introduced a new safety measure for anyone trying to sell their home that has any type of cladding on the outside of their building. Leaseholders must obtain an External Wall Fire Review (EWS1) form before they sell their home to ensure that it is safe. EWS1 forms were introduced in 2020 and, following many discussions with Londoners, our Committee heard that the way in which these forms were introduced means that they have caused more problems than they have solved. While our Committee fully understands the need for safety to come first, these forms are making it extremely difficult for people to move home, leaving Londoners stuck in overcrowded properties. Our Committee heard from families who are sharing one- bedroom apartments due to the delays in obtaining an EWS1 form. In some cases, leaseholders were told it could take years for any remediation work to be complete on their buildings meaning obtaining an EWS1 form is in the very distant future. Many Londoners only realise that their properties are impacted by the cladding crisis when they want to sell their property and are told they need to obtain an EWS1 form, meaning the true scale of the problem across the capital is still unknown.

There is a lot of anger and anxiety amongst Londoners whose homes are impacted by cladding. Londoners are either stuck in homes that are unsafe due to cladding or they are stuck in homes that are no longer suitable for their families. Some Londoners feel like they have nowhere to go to for support or advice on how to deal with the cladding crisis. One Londoner who is living in a one-bedroom property in North London with her husband and toddler discussed the impact that the cladding crisis is having on her and her family. Due to COVID-19, this small space is not only her family’s home but also their office too. This Londoner is eager to sell her property to move to one that is more suitable for her family’s needs but until the cladding issue in her

Page 67 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 6 block is fixed, she is trapped. This is just one story, there are many, many others stuck in similar situations.

In December 2020, the Mayor called for a new levy to be paid by private developers to help fund building safety. Whilst this is a step in the right direction, Londoners need action now. There’s no time to waste in getting a new tax set up. The Mayor and the Government must act immediately to help Londoners who are trapped in unsafe, overcrowded homes. With people spending more and more time at home due to COVID-19 restrictions, there is a greater need to tackle this issue head on. The stress and strain of the cladding scandal is taking its toll on people who are living and breathing this crisis. For people who are dealing with the effects of the cladding crisis, this is part of their life from which there is no escape, until the problem is fixed. This is one of many side effects of the cladding crisis that a lot of people forget.

Our Committee wants to see action from local and national Government. This issue shouldn’t be passed from politician to politician, leadership is needed to ensure that Londoners feel safe in their homes. To rectify all buildings affected will take time. Therefore, to support Londoners now, our Committee is calling on the Mayor to provide a hub for London’s leaseholders and residents affected by cladding and fire safety issues so that they can access legal advice and mental health support. From speaking with Londoners impacted by different cladding and fire issues, alongside the financial worry, they feel that they don’t know where to turn or to ask for advice. By the Mayor offering this for Londoners, it will help provide support throughout this extremely difficult situation that many people find themselves in.

The Government’s Building Safety Bill is currently going through Parliament. Our Committee wants the Mayor to help with our lobbying efforts to protect leaseholders from being made to pay for historical building defects. Homeowners who bought their properties in good faith should not have to pick up the bill for something that is not their fault and entirely out of their control.

Without strong action, our Committee fears that fixing the problem could be dragged out for years to come. Now is not the time for politics to come into play. Our Committee has one ask of the decision-makers - to put the safety of Londoners at the heart of any policies introduced to deal with the cladding scandal. If policy makers are to learn anything from the tragic Grenfell Tower fire, it’s that safety must come first.

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Page 69 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 8

Recommendations

Recommendation 1

The Mayor should press for the adoption of the ten action points set out in the report published by Inside Housing, ‘The Next Fire Won’t Wait’1 before the fifth anniversary of the Grenfell House fire on 14 June 2022.

Recommendation 2

The Mayor should work with the London Fire Brigade to assess the impact of new data about London’s building safety and the cost of changing LFB’s working practice to keep Londoners safe from dangerous cladding. He should lobby Government to address funding gaps caused by this change in workload.

Recommendation 3

The Mayor should press the Government to act as insurer of last resort to provide public indemnity insurance for all existing, and for the new pool of, chartered fire safety engineers that the Royal Institute for Chartered Surveyors is training up to undertake EWS1 fire safety assessments.

Recommendation 4

The Mayor must work with the London Assembly and lobby MPs to press the Government to amend the Building Safety Bill to protect leaseholders from being made to pay for historical building defects. He should also lobby for support from lenders to allow leaseholders to access market rates when re-mortgaging affected properties.

Recommendation 5

The Mayor should press the Government to extend the Waking Watch Relief Fund to cover the cost of all temporary fire safety measures required in a high rise high risk building until the fire safety defects are fixed.

Recommendation 6

The Mayor should provide a hub for London leaseholders and residents affected by cladding and fire safety issues to access legal advice and mental health support.

1 Inside Housing, https://www.insidehousing.co.uk/insight/insight/the-next-fire-wont-wait-here-are-the-10- steps-to-end-our-cladding-scandal-68019 , 27 September 2020

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Executive Summary

Three and a half years after the Grenfell Tower fire in which 72 people tragically lost their lives, many Londoners are still living in buildings with dangerous cladding which are assessed as high risk. Cladding remediation has been slow and other fire safety defects in high-rise buildings are still being identified. Although the Government has provided funding for removal of some cladding from residential buildings over 18 metres in height, there are thousands of buildings across London with dangerous cladding that are excluded from Government funding. Leaseholders who had no knowledge of their building’s fire safety defects when they bought their property are being made to pay for remediation.

As at 18 December 2020, the London Fire Brigade advised that there were 590 residential high- rise buildings in London, of a mixture of heights which require ‘waking watches’ and/or have a common fire alarm system in case a fire breaks out. This is because they have a simultaneous evacuation strategy, instead of a ‘stay put’ policy in the event of a fire, because the buildings are compromised by dangerous cladding and/or other fire safety defects. The London Fire Brigade is required to inspect each of these buildings once a fortnight to check on these temporary fire safety measures.

The people who live in these buildings live with the stress of knowing that their building is unsafe, of not knowing when the defects will be rectified, and of having to pay for the waking watches in order to protect themselves and their families.

On top of this, leaseholders are finding that mortgage lenders assess their properties as having nil value, so they cannot sell or remortgage and face huge increases in insurance premiums because of the fire risks of the buildings they live in. Until the dangerous cladding is removed and any other remediation work is completed, leaseholders are stuck in a situation over which they have no control.

The Government has provided funding of £1.6 billion under its Building Safety Programme (funding confirmed in the 2020 Spending Review2) to remove dangerous cladding from residential buildings over 18 metres (six storeys) in height. However, the FREP Committee has heard evidence that fire safety defects are also widespread across residential buildings below 18 metres in height. Leaseholders in these multi-storey buildings have been told they will have to pay significant sums to pay for the removal of cladding on their buildings.

In addition, the Committee heard from Londoners in shared ownership properties who have been told that while they may only own a percentage of their home, they are required to pay 100 per cent of the remediation work. Many Londoners in this situation face the real prospect

2 Gov.uk, https://www.gov.uk/government/publications/spending-review-2020-documents/spending-review- 2020#departmental-settlements , 25 November 2020

Page 71 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 10 of bankruptcy and the loss of their homes as they see no prospect of being able to find the money the building owner or manager is demanding from them. Shared ownership, which is meant to be an affordable way to get on the property ladder, is now costing some Londoners thousands of pounds for a problem that is not their fault.

This situation is having a devastating effect on those with young families who desperately need more space or those who need to move to be able to care for ailing relatives. The Committee heard from families with children who are living in one bed properties with no way to move until the remediation work is complete. The limited space and fear of potential fire hazards has been made even worse since the COVID-19 pandemic began, as people have had to stay inside during lockdown and many are now working remotely.

Residents’ mental health is suffering badly, due to the constant worry caused by living in a potentially dangerous building and the financial stress of being billed for temporary fire safety measures, remediation costs and increased insurance premiums.

The Government announced on 17 December 2020, a new £30 million Waking Watch Relief Fund to pay for the installation of building fire alarm systems to replace waking watches3. Although this is very welcome it will not resolve the issues. The LFB has said there are around 250 high rise residential buildings that have solely a waking watch as a temporary safety measure. Many buildings require both a fire alarm system and a waking watch to provide satisfactory fire safety measures. The Government’s funding will not resolve the situation for this wider group of people and has not addressed the historical costs and financial hardship already suffered by leaseholders being made to pay the costs.

The developers and builders responsible for the building defects identified as a result of the Grenfell Tower disaster are currently not being held responsible, or being made to rectify them. Leaseholders whose buildings are not eligible for the Government funding in the Building Safety Programme are facing being billed for the costs of remediation as the building owners or managers seek to recoup the costs from them. For many this represents a real fear of bankruptcy to rectify building defects for which they have no responsibility and with no meaningful intervention from the Government to counter this fear.

Quotes from leaseholders

“We are being punished.” Ritu Saha

“It is a scandal that is not being resolved and we are potentially looking at losing our homes and being bankrupted.” Charlotte Daus

“The mental effect is huge.” Samar Radwan

3 Gov.uk, https://www.gov.uk/government/news/new-30-million-waking-watch-relief-fund-announced , 16 December 2020

Page 72 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 11

“It has been a massive drain on our time and our energy and our emotional reserves.” Charlotte Daus

“People do not have a spare £50,000. If they do pass these costs on, what happens? Are you going to put all these people on the streets?” Amanda Wilson

“We are under 18 metres, we don’t qualify for funding but yet we are still paying a £30,000 bill. That’s not on.” Mark

Chapter one: Background

Recommendation 1

The Mayor should press for the adoption of the ten action points set out in the report published by Inside Housing, ‘The Next Fire Won’t Wait’4 by Government before the fourth anniversary of the Grenfell House fire on 14 June 2021.

Following the Grenfell Tower tragedy in 2017, the Government undertook a range of actions and commitments, in addition to legislative reform. For example, it initiated the Building Safety Programme to identify and make safe high-rise residential buildings with unsafe cladding as a matter of urgency. This included large-scale tests, undertaken by the Building Research Establishment (BRE), that looked at three different types of Aluminium Composite Material (ACM)5 cladding (similar to that used to clad Grenfell Tower), combined with different types of insulation. All failed to meet current building regulation guidance. 6

The Government also banned the use of combustible materials on the walls of new high rises,7 8 made £600 million available for ACM cladding remediation work 9 and announced in July 2018 that £400 million of this would go to the social housing sector to fund the removal and replacement of unsafe cladding, the Social Sector ACM Remediation Fund (SSCRF).

4 Inside Housing, https://www.insidehousing.co.uk/insight/insight/the-next-fire-wont-wait-here-are-the-10- steps-to-end-our-cladding-scandal-68019, 27 September 2020 5 Aluminium Composite Material (ACM) is a type of flat panel that consists of two thin aluminium sheets bonded to a non-aluminium core, typically between 3 and 7 mm thick. The panels can have a painted or metallic finish and were the type of panels used to clad Grenfell Tower. 6 MHCLG, Building Safety Programme, updated 11 April 2020 7 Fire Industry Association, Combustible materials banned on high-rise buildings, 30 November 2018 8 MHCLG, Government bans combustible materials on high-rise homes, 29 November 2018 9 See Grenfell: Government Response, House of Commons, 10 June 2019 and Inside Housing, London building manager demands millions from leaseholders despite government cladding fund, 8 July 2019

Page 73 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 12

Subsequently, on 9 May 2019, to aid progress with remediation in privately-owned buildings and to prevent leaseholders being billed for the costs, the Government established the Private Sector ACM Cladding Remediation Fund (PSCRF).10 The £200 million fund is available to fund remediation of privately owned, high-rise buildings over 18 metres with ACM cladding. The first London project to be awarded funding for remediation under the PSCRF commenced earlier this year and was due to complete by December 2020.11

Following the identification of other inflammable cladding being present on high rise residential buildings, the Government announced in the March 2020 budget that it would provide £1billion in 2020 and 2021 to fund remediation of non-ACM cladding. This is for residential buildings 18 metres or over in height, via the Building Safety Fund for both social and private sectors.12 This is in addition to the funding for the removal of ACM cladding, bringing the total of Government funding for remediation to £1.6 billion. As at 25 September 2020, registrations to this fund for London numbered 1,587 out of an overall total of 2,784, meaning 57 per cent of applications are for London buildings.

On 12 June 2020, the Housing, Communities and Local Government (HCLG) Select Committee published a report on the progress of cladding remediation.13 The report states that there are still 2,000 high-risk residential buildings with dangerous cladding in England. The HCLG Select Committee stated that, in addition to 300 buildings awaiting remediation, a further 11,300 with combustible cladding needed remediation of which approximately 1,700 are high-risk and need urgent attention. The Committee said:

“Three years since the Grenfell Tower fire, to still have 2,000 high-risk residential buildings with dangerous cladding is deeply shocking and completely unacceptable.” In its report, the Committee urged the Government to accelerate remediation. It called on the Government to lead a national effort to remediate all affected buildings urgently with the target for all ACM cladded buildings to be remediated by December 2021; and all other buildings with fire safety defects, including non-ACM cladding, to be remediated before the fifth anniversary of the Grenfell Tower fire in June 2022.14

The HCLG Committee also stated that the £1 billion fund for remediation is insufficient for the 1,700 buildings identified. The Committee said that the fund is likely to cover only one third of this figure.15 It estimates that fixing “all serious fire safety defects” in high risk residential buildings could cost up to £15 billion. The Select Committee is calling for the £1 billion fund to

10 Gov.uk, Private sector ACM cladding remediation fund: prospectus, 18 July 2019 11 Guildmore, First London project to be awarded and receive funding under the Government’s Private Sector ACM Cladding Remediation Fund (PSCRF), 22 June 2020 12 Gov.uk, Remediation of non-ACM buildings, updated October 2020 13 House of Commons, Housing, Communities and Local Government Committee, Cladding: progress of remediation, 12 June 2020 14 Parliament, Conclusions and recommendations, Progress of remediation, 12 June 2020 15 Ministry of Housing, Communities & Local Government, Remediation of non-ACM buildings, last updated 31 July 2020

Page 74 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 13 be increased and that the fund should address all fire safety defects in every high-risk residential building.

A fire safety assessment process for high-rise residential buildings with external cladding was developed by the Royal Institution of Chartered Surveyors (RICS) and the UK finance industry. It must be undertaken by a fire safety engineer who provides an EWS1 (external wall survey) form for a building to confirm that the external walls meet fire safety standards. This is the only process available to confirm compliance since the Grenfell Tower Inquiry uncovered widespread non-compliance with building and fire safety regulations.

It was introduced by RICS after the Grenfell Tower fire as a reassurance for mortgage lenders to enable them to make informed lending decisions on high rise residential buildings of 18 metres and above. Although this form and process was originally aimed only at these higher buildings, after the Government consulted on extending the scheme, it became adopted as the default fire safety assurance by mortgage lenders who now routinely require an EWS1form to support a mortgage or remortgage application for any residence in a multi-storey building. There is only a small number of qualified professionals - estimated at 300 nationwide - available to do these assessments, and it has been estimated that it could take up to 10-11 years to complete EWS1 forms for all high-rise buildings.16

The Public Accounts Committee (PAC) published its latest report on progress on remediating dangerous cladding17 on 16 September 2020. It stated that it was ‘unacceptable’ that three years on from the Grenfell Tower fire, ACM-style cladding remains on residential buildings.

The Committee’s recommendations include that: the Government should take enforcement action against building owners whose remediation projects are not on track to be completed by the end of 2021; assess the impact and risk of not fully funding the removal of all dangerous cladding in recognition of difficulties faced by leaseholders; ensure cross-sector work addresses issues with the EWS1 fire safety assessments, including providing professional indemnity insurance for fire safety assessors ; and also address the skills shortage to widen the pool of professionals available to do fire safety assessments and prevent escalating insurance costs for leaseholders.

Inside Housing magazine relaunched its End Our Cladding Scandal campaign on 22 September 2020 by publishing a ten-point plan in its report ‘The Next Fire Won’t Wait’18, to deal with the “millions of householders unable to move and facing crippling bills for removal of cladding.” Inside Housing says its campaign has the support of the Mayor, the National Housing Federation, Chartered Institute of Housing and politicians from across the political spectrum. The ten points are:

16 Inside Housing, How the government has failed to make buildings with dangerous cladding safe three years after Grenfell,12 June 2020 17 House of Commons Public Accounts Committee, Progress in remediating dangerous cladding, 16 September 2020 18 Inside Housing, The next fire won’t wait. Here are the 10 steps to End Our Cladding Scandal, 27 September 2020

Page 75 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 14

• Government to ensure all dangerous cladding is removed by June 2022 with high-risk buildings prioritised; • Building Safety Fund should be extended to all buildings regardless of height and to cover remediation of internal and external fire safety defects, not just cladding; • The Government should fund remediation upfront and seek to recover costs afterwards from building owners or through a levy on development; • Social housing providers must have full and equal access to funding; • Building owners or managers must be compelled to inform residents of fire safety defects; • The Government should fund the cost of temporary fire safety measures, e.g. waking watches; • The Government should act as insurer of last resort where premiums have soared; • A fairer, faster process needs to replace the EWS1 and funding be provided to ensure all buildings that need a survey have it completed within 12 months; • Mental health support should be provided for affected residents; and • Protecting residents from historic and future costs should be included in legislation.

Andy Roe, the London Fire Commissioner, told the Committee that he’d been notified at the start of the Building Safety Programme by MHCLG that there are 72,000 ‘high risk’ buildings in London. These will be a mixture of buildings, some of which the LFB would normally be required to inspect such as care homes, but many would not normally be part of its remit, representing a significant extension of its workload.

In the light of correspondence received by Assembly Members on these issues, and the reports by MHCLG Committee and the PAC, the FREP Committee wrote, jointly with the Housing Committee, to the Mayor about the growing problem for London leaseholders caused by mortgage lenders requiring EWS1 forms. The letter highlighted two cases where leaseholders could not sell their properties because their buildings lacked an EWS1 form. The letter also highlighted the growing problem of residential buildings of under 18 metres being identified as needing cladding remediation, but falling outside the Government-funded programme, with costs being passed on to leaseholders.

In order to investigate the situation in greater detail and depth, the Committee held a meeting on 13 October to which it invited: four London leaseholders, two representatives from the Royal Institute of Chartered Surveyors (RICS) and the London Fire Commissioner.19

19 See Appendix A

Page 76 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 15

Chapter two: Data

Recommendation 2

The Mayor should work with the London Fire Brigade to assess the impact of new data about London’s building safety and the cost of changing LFB’s working practice to keep Londoners safe from dangerous cladding. He should lobby Government to address funding gaps caused by this change in workload.

The Grenfell Tower fire brought into focus changes in building and construction practice and highlighted the danger of some of the materials being used. Products that had been marketed as safe for use on high-rise buildings are now recognised as a fire risk. The most significant news to come from the Phase 1 report was that the aluminium composite material (ACM) cladding on Grenfell Tower did not comply with building regulations. The report stated that: ‘The principal reason why the flames spread so rapidly up, down and around the building was the presence of the aluminium composite material (ACM) rainscreen panels with polyethylene cores, which acted as a source of fuel.’20 This finding, that the cladding fitted to the external walls of the tower fuelled the fire, highlighted potential dangers in building safety across the Capital.

Cladding had been widely used on buildings across the Capital, although there is still only a partial picture of the number of buildings affected by dangerous cladding. Examination of other external wall features has found that some high pressure laminates (HPL) and some types of timber cladding present a significant fire risk as well as ACM cladding21. Of these, only ACM cladding has been banned for use on new buildings above 18m.

Figures from the Government’s Building Safety Programme (updated to 30 November 2020)22 show that nationally:

• 99 per cent (154) of social sector buildings have either completed or started remediation. 84 per cent of the 155 buildings have removed the ACM cladding. • 70 per cent (150) of private sector buildings have either completed or started remediation. Of these, 73 have had their ACM cladding removed.

Registration for the £1 billion Building Safety Fund provided by the Government to remove unsafe non-ACM cladding from buildings over 18 metres in height opened on 26 May 2020 and closed on 31 July 202023. Applications for funding could be submitted from 31 July 2020 for

20 Grenfell Tower Inquiry, ‘Phase One Report overview’ page 4, para 2.13 a] 21 Gov.uk, ‘Advice for building owners of multi-storey, multi-occupied residential buildings’ [Date accessed 10.11.20] 22 Gov.uk, Building Safety Programme: Monthly Data Release, 30 November 2020 23 Gov.uk, Remediation of non-ACM buildings, updated 9 October 2020

Page 77 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 16 those who had registered. Published information on registrations made to this fund, as at 25 September 2020, showed that 1,587 registrations were made for buildings in London,24 out of a total of 2,784 nationwide. Information on the progress of applications subsequent to registration is not yet available.

Roofing Today magazine cites how building owners are required by law to demonstrate cladding compliance and identify potential fire risks that may be caused by non-compliant systems. It said that leaseholders and building owners are calling out for assistance to identify and replace inflammable cladding for all buildings, as many missed the short window to register for Government funding and failure to take steps towards remediation severely affects mortgage and resale enquiries.25

Buildings that are 11-18 metres in height are not covered by the Building Safety Programme as they are deemed not as high a risk as those that are 18 metres and over. However, these buildings are a growing area of concern, although there is a lack of data on how many there are. In the Building Safety Programme November release, MHCLG gave an estimate of a total of 77,500 buildings nationally in the 11-18 metre height range. 26 Over 98 per cent of these buildings were identified as residential dwellings/flats, with the remaining proportioned across residential education and sheltered accommodation. There is no assessment of how many will need fire safety remediation, but it is reasonable to assume that building regulation and fire safety failings will be similar to buildings of 18 metres and over.

On 9 October 2020, the Minister of State for Housing, Communities and Local Government, MP, confirmed that the Government has started a pilot data collection project for buildings of 11 to 18 metres in height to produce a prevalence estimate and to inform the design of a wider national 11 to 18 metres data collection exercise. Scope and coverage of the project is currently being designed. 27

Local authorities are currently collecting information on buildings over 18 metres in height with unsafe non-ACM cladding. The Government has had to extend repeatedly the deadline for local authorities because the number of buildings is very high, particularly in London, for boroughs like Tower Hamlets and Greenwich which have many tall buildings.

In respect of buildings in the 11 metres to 18 metres range, Megan Life, Head of Building Safety, Housing and Land, GLA, told the Committee that the number of buildings in that range is tenfold greater than what local authorities have dealt with to date. She said it would be a huge undertaking to start that data collection exercise, and that the GLA could not take this on as it is not staffed to do that work.

24 Gov.uk, Building Safety Fund Registration Statistics , September 2020 25 Roofing Today, Combustible Cladding Remediation in the Spotlight as Applications for Government Funding Support Come to a Close, 9 July 2020 26 Gov.uk, Building Safety Programme: Monthly Data Release, 30 November 2020 27 UK Parliament, Written questions, answers and statements, UIN 98287, tabled October 2020, answered 9 October 2020.

Page 78 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 17

The London Fire Commissioner(LFC) told the Committee that there are in excess of 72,000 premises in London that may be considered ‘high-risk’ and within the scope of the new Building Safety Regulator as notified to the LFC by the MHCLG at the start of the Building Safety Programme. He said the actual number is likely to be many more given emerging evidence of fire safety defects. He said that these buildings include care homes, sheltered housing blocks, hospitals and other buildings where the vulnerability of the residents is a crucial factor. High risk buildings include those not just with cladding concerns but also other fire safety risks such as a lack of, or poor, compartmentation.

The LFC highlighted the Worcester Park fire28, one year after Grenfell, which spread due to problems with internal compartmentation and a poor standard of construction. In what was a very high-value, low-rise residential block, 23 flats burnt to the ground in approximately 11 minutes once the fire had taken hold.

The LFB is working with the GLA, local authorities and MHCLG to generate more accurate data, but this will take time, and the true number of high-risk buildings may grow as more fire safety standards issues arise.29 In particular, the LFC told the Committee that this figure would grow as better understanding is gained of elements beyond cladding, but which are relevant to inspection and construction, beginning to emerge from what he described as “very disturbing testimony in the second phase of the Grenfell Tower Inquiry.”

The Government publishes data in monthly updates for its Building Safety Programme on remediation progress for high rise residential and publicly owned buildings with ACM cladding systems that are unlikely to meet Building Regulations. Data from the November update30 is shown in the following charts.

Chart 1 provides a breakdown of remediation progress for such buildings identified in London by their tenure type. Over half of the buildings identified in London are private residential, and of them, around two thirds—96 buildings—have not yet had cladding removed. Better progress has been made on social sector buildings, with only 22 per cent (17) still without cladding removed. There are fewer student buildings—only 11 in total— but of these, 4 still have not have cladding removed.

28 BBC News, https://www.bbc.co.uk/news/uk-england-london-49630496 , 9 September 2019 29 London Assembly Fire, Resilience and Emergency Planning Committee, 13 October 2020, minutes, 30 Gov.uk, Building Safety Programme: Monthly Data Release, 30 November 2020

Page 79 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 18

Chart 1: Number of completions by building tenure, London

Public 1

Hotel 6 1 7

Student 7 4

Private Residential 43 8 96

Social 32 28 17

0 20 40 60 80 100 120 140 160 Remediation completed Cladding removed, remediation not completed Cladding not removed

Source: MHCLG Building Safety Programme Monthly Data Release, 30 November 2020

Chart 2 provides a comparison between London and the rest of England, again highlighting lower progress in London. 50 per cent of buildings identified for remediation in London have had cladding removed, compared to 68 per cent in the rest of England.

Chart 2: No of completions, London compared to rest of England 300 250 250 210 200 125 68 150 17 100 37

125 50 88

0 Cladding removed, remediation not complete Cladding not removed Total London Rest of England

Source: MHCLG Building Safety Programme Monthly Data Release, 30 November 2020

Page 80 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 19

It is significant that London boroughs with higher poverty rates are more likely to have higher numbers of buildings identified for remediation in the Building Safety Programme. Of the top six London boroughs with the highest number of buildings identified for remediation, five were at or above the average poverty rate in London. Tower Hamlets, the London borough with the highest poverty rate (39 percent), also has the highest number of buildings identified for remediation, at over 20. This is reflected in Chart 3.

Chart 3: Relationship between number of problem buildings and borough poverty rate 45% 20 + 40% 11 to 20 6 to 11 5 or fewer problem buildings 35% 30% 25% London av. poverty rate 20%

Poverty Poverty rate 15% 10% 5% 0%

Notes: • London average poverty rate is 26 per cent; See Appendix B. • problem buildings = high rise residential and publicly owned buildings with ACM cladding systems unlikely to meet Building Regulations as identified by the Building Safety Programme

Sources: Poverty rates by London borough, 2013/14: https://www.trustforlondon.org.uk/data/poverty- borough/; ACM buildings: MHCLG Building Safety Programme Monthly Data Release, 30 September 2020

The LFB has received no additional government funding for its work to keep Londoners safe in light of the risks posed by cladding and other defects such as poor compartmentalisation or unfit cavity wall barriers.

The work of the Brigade has stepped up to address the safety risks of London’s built environment, with the LFB required by government to provide Fire and Rescue Services Act 2004 section 7(2)(d) visits to 8500 buildings across the Capital31. 6000 of these visits have now taken place, with the work continuing during lockdown.32 The Brigade also undertakes

31 London Fire Brigade, https://www.london-fire.gov.uk/media/4741/lfc-0369x-d-pn800-fin.pdf 32 London Assembly FREP Committee webcast https://www.london.gov.uk/fire-resillience-and-emergency- planning-committee-2020-12-16, , 16 December , {0.42.30)

Page 81 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 20 monitoring of buildings where a waking watch is present, inspecting communal areas and fire safety doors to understand potential risks. As at 16 December the LFB advised that 590 high- risk buildings in London have waking watches or common fire alarms as temporary fire safety measures. The LFB must check these on a fortnightly basis. This comes at a significant cost to the brigade, a cost that was unforeseen in 2015.

Page 82 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 21

Chapter three: EWS1and fire safety assessments

Recommendation 3

The Mayor should press the Government to act as insurer of last resort to provide public indemnity insurance for all existing, and for the new pool of, chartered fire safety engineers that the Royal Institute for Chartered Surveyors is training up to undertake EWS1 fire safety assessments.

The EWS fire safety review process was agreed by the Royal Institution of Chartered Surveyors (RICS) and the UK Finance industry as a new industry-wide valuation process to help people buy and sell homes and remortgage in buildings above 18 metres (six storeys) in height. It was introduced in December 2019 as a new standardised process to be used by valuers, lenders, building owners and fire safety experts in the valuation of high-rise properties, with actual or potential combustible materials to external wall systems and balconies. It must be renewed after five years.

Revised Government advice issued in January 202033 lowered the height threshold for EWS1 forms from 18 metres to 11 metres, thus bringing a further estimated 88,000 buildings into the pool of buildings needing to be assessed34.

The review process requires that “a qualified professional” (fire safety engineer) must review a building’s exterior, determine the risk and issue an EWS1 form. However, subsequent to its introduction, a series of issues have arisen with the review system:

• There is only a small number of qualified fire safety engineers (approximately 300 nationally) available to undertake the surveys; • Many qualified fire safety engineers are unable to get the professional indemnity insurance(PII) to allow them to sign off an EWS1 form. As a result, the number of fire safety engineers able to carry out EWS1 forms is significantly reduced. • Building owners must obtain the EWS1, and some may be dis-incentivised to do this because of the potential for other fire risks to be identified that would need to be corrected; • Buildings may be owned by a non-British resident/company that lacks the incentive to obtain the EWS1;

33 Ministry of Housing, Communities and Local Government, Advice for Building Owners of Multi-storey, Multi- occupied Residential Buildings, January 2020 34 Inside Housing, Sadiq Khan urges government to take 'urgent action' to fix EWS crisis with five key steps , 22 September 2020

Page 83 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 22

• Mortgage providers are now requiring EWS1 forms for buildings under 18 metres in height and those with balconies following the publication of consolidated advice by the Government in January 2020,35 therefore increasing the demand for EWS1 reviews; • Leaseholders are finding their homes have a nil value and are effectively unsaleable, as a mortgage cannot be obtained without an EWS1; and • Leaseholders are facing rising building insurance premiums because of the fire safety risk if their building does not have an EWS1.

The number of buildings and people impacted by these issues is difficult to quantify. Although there is a count of buildings requiring cladding remediation which are over 18 metres in height, there is no clear assessment of the number of lower-rise properties needing remediation or of those which are assessed by mortgage lenders as needing an EWS1 form.

The EWS1 form and fire safety assessment cannot be done until cladding remediation has been completed and signed off, and even then, the backlog of work for the small number of qualified fire safety engineers able to do this work means there is currently no means of predicting when an EWS1 form will be available.

The Committee spoke to representatives from the Royal Institute of Chartered Surveyors on 13 October 2020, Gary Strong, Fire Safety lead and John Baguley, Tangible Assets Valuation Director, to get their views on fire safety reviews and the EWS1. Gary Strong told the Committee that the MHCLG consolidated advice note was published in January following a number of fires in lower height buildings, such as the Bolton Cube fire which occurred on 15 November 201936. He told the Committee that this extended the requirement for building owners to check the cladding on the outside of their properties to include residential buildings under 18 metres in height.

In the absence of an alternative, and because of the loss of confidence in building regulations, they are using the EWS1 form and fire safety assessment, although it was designed for use only in buildings of 18 metres and above. This has added significantly to the workload of the limited pool of fire safety engineers qualified to undertake these assessments, exacerbated by the insurance industry being reluctant to provide public indemnity insurance (PII) without which they cannot operate.

Gary Strong explained that fire safety defects were not limited to cladding. He said that it is not just about cladding, and that RICS is getting feedback on a daily basis from fire risk assessors that compartmentation is really the bigger problem. He said:

“There are so many buildings out there, particularly those I would say built in the last 10 to 20 years, where the standards of construction and standards of inspection have been so poor that compartmentation is terrible.”.

35 Ministry of Housing, Communities and Local Government, Advice for Building Owners of Multi-storey, Multi- occupied Residential Buildings, , January 2020 36 Bolton News, Bolton Cube fire: Cause of devastating blaze revealed , 30 July 2020

Page 84 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 23

He told the Committee, as an example, that he had heard about one brand-new development of six blocks that fire risk assessors refused to sign off, because the compartmentation was so poor.

John Baguley told the Committee that mortgage lenders were relying on the EWS1 form as there is no alternative to clarify what the wall system is. Building regulations can no longer be relied on as confirmation that the building is satisfactory and the current fire risk assessment does not include external walls.

Although the Government maintains the position that an EWS1 form and fire safety assessment is not required for buildings under 18 metres in height, mortgage lenders are asking for this as standard for any multi-storey building as this is the only means available to them to verify fire safety. In a written Parliamentary answer, Christopher Pincher MP, the Housing Minister, stated: “Government does not support a blanket use of EWS1. The Building Safety Minister has met with mortgage lenders seeking their support to a more proportionate approach to valuation of multi storey, multi occupied residential buildings.”37

The Committee asked RICS about the number of qualified fire safety engineers available to undertake fire safety reviews and issue EWS1 forms. RICS confirmed that the pool of experts that are qualified through the Institution of Fire Engineers (IFE) is very small, around 300, and that the availability and affordability of professional indemnity insurance (PII) was also restricting that number further. It takes four years for a person to train as a fire engineer, but a chartered fire engineer requires additional training, usually taking a further two to three years.

RICS was clear that there is no shortcut to delivering the right level of trained engineers and emphasised the critical nature of its work which ensures people’s safety. They said this gold standard must be maintained. However, it told the Committee that the MHCLG has asked RICS and the IFE to devise a training programme to upskill chartered building surveyors with a fire safety background to increase rapidly the pool of qualified fire safety engineers. RICS told the Committee that this programme is underway now, and it hoped to launch it before Christmas, to deliver a pool of experts that can scale up and undertake fire safety reviews. RICS has been set a target of upskilling 2,000 trained chartered building surveyors to do this. Although the IFE is also going to upskill their members, the number will be much smaller (reflecting its own size as an organisation).

RICS told the Committee it was confident that it could deliver the number of qualified fire engineers MHCLG had asked for, but said its availability to take on fire safety reviews cannot be guaranteed, due to the reluctance of the insurance industry to provide PII. It told the Committee that the Government needed to take urgent action to address this problem, and said it has been pressing the Government via MHCLG to do this. RICS said that it is aware the Minister, Lord Greenhalgh, is in detailed discussions with the insurers, but is not aware of any outcome to date.

37 Parliament.uk, https://questions-statements.parliament.uk/written-questions/detail/2020-11-09/113243 , 16 November 20202

Page 85 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 24

Megan Life told the Committee that there are projects waiting to be approved for funding under the Building Safety Programme where not a single member of the professional team has indemnity cover, or where they have got general indemnity cover but it contains an exclusion for any works related to cladding. She told the Committee that this is a systemic problem that needs concerted Government attention.

The Committee welcomes the Government’s recent announcement 38 that EWS1 forms will no longer be required for buildings without cladding following an agreement reached with RICS, UK Finance and the Building Society Association (BSA). The Government estimates this could benefit up to 450,000 leaseholders. It also announced that it will fund the upskilling of the 2,000 trained chartered surveyors by RICS referred to in the Committee meeting on 13 October. The Government also stated that it is continuing discussions with the insurance industry to ensure professional indemnity insurance is available for fire safety assessors; and welcomed the progress by the industry in developing a portal where lenders, valuers and leaseholders will be able to find out if their building already has an existing EWS1, thereby reducing the demand for duplicate forms.

38 Gov.uk, Government steps in to help homeowners caught up in 'EWS1' process , 21 November 2020

Page 86 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 25

Chapter four: Impact on Londoners

Recommendation 4

The Mayor must work with the London Assembly and lobby MPs to press the Government to amend the Building Safety Bill to protect leaseholders from being made to pay for historical building defects. He should also lobby for support from lenders to allow leaseholders to access market rates when remortgaging affected properties. Recommendation 5

The Mayor should press the Government to extend the Waking Watch Relief Fund to cover the cost of all temporary fire safety measures required in a high rise high risk building until the fire safety defects are fixed.

The Committee heard from leaseholders about other problems they face which are associated with fire safety defects and living in a building assessed as being at risk.

Financial impact The Committee heard from Samar, who lives in Samuel Garside House in the Barking Riverside development built by Bellway Homes. This is a 6-storey development that suffered a major fire in June 201939 when wooden balconies fuelled the spread of the fire. A survey undertaken in January that year had highlighted the fire risk, but no action was taken. Remediation work is now in progress at Barking Riverside, but the building does not qualify for Government funding as it is under 18 metres in height, and leaseholders have been told they must pay for this work. Samar now risks bankruptcy and the loss of her home. She told the Committee how she would struggle to start again and get another mortgage because of her age, but she cannot afford to pay the money demanded to fund the remediation.

The Committee also heard from Amanda, who lives in a building over 18 metres high that has been identified as needing cladding remediation, but is not in a Government funding programme. She said that she and her fellow residents have been served with section 20 notices40, for the remediation costs of their building if the application for Government funding fails (her building does not have ACM cladding). The costs are estimated at between £30,000- £50,000 per flat. Amanda said that leaseholders are now living in fear of having to meet these costs, as the application for Government funding may fail.

39 The Guardian, Experts had warned of fire risk at Barking block of flats , 19 June 2019 40 A section 20 notice informs a leaseholder that the owner/manager intends to carry out work or provide a service that they will have to pay towards.

Page 87 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 26

Shared ownership Another important issue is where the leaseholder is in a shared ownership arrangement. An example of this is Mark who lives in a flat in North London with his wife and two young children. The building is under 18 metres so does not qualify for Government funding. It has timber cladding and needs remedial work. Mark owns 55 per cent of his property, but has been told he must pay the same amount as if he owns it outright.

Waking watches/temporary fire safety measures Where a residential high-rise building’s ‘Stay Put’ fire policy has been revoked and replaced by simultaneous emergency evacuation, temporary fire safety measures must be put in place to ensure residents can be swiftly alerted in the event of a fire. This will usually be a ‘waking watch’, a common fire alarm system or a combination of measures. Leaseholders are being made to pay for these temporary fire safety measures, which will remain in place until the cladding is removed, and over which the leaseholders have no control. Waking watches can be very expensive, with leaseholders being billed as much as £840 a month per household for the service.41 Government data shows that the average monthly cost per dwelling in London is £499. Waking watches and other temporary fire safety measures in buildings where the stay put policy has been revoked must be checked by the LFB on a fortnightly basis.

The LFB says there are, as at 16 December, 590 high-risk buildings in London that have waking watches or common fire alarms as temporary fire safety measures and they advise that there are around 250 where there is just a waking watch. The LFB must inspect these buildings every two weeks. This is a continuing cost and call on the brigade’s resources, that will continue until all dangerous cladding is removed and the buildings declared safe.

COVID-19 has also had an impact on the progress of remediating buildings requiring waking watches. The Mayor has said:42

“Delays to remediation as a result of COVID-19 mean that interim fire safety measures must continue for longer. Because of this, I have called on the Government to fund the ongoing cost of waking watch so that residents do not bear the burden of this cost. I’m extremely disappointed that the minister, Lord Greenhalgh, has ruled this out, and I would urge him to reconsider.”

The Committee heard about leaseholders’ experiences of living in a building that requires a waking watch.

Ritu lives in Northside, a building in Bromley that has ACM and high pressure laminate cladding, and falls within the criteria for the Government’s Building Safety Programme as it is over 18 metres high. The building was the first to have funding approved under the programme, but remediation has yet to be completed. Ritu told the Committee that she and her fellow

41 Inside Housing, Government looks at ways to reduce waking watch costs for residents, Jenrick says , 28 April 2020 42 Mayor of London, Construction works on unsafe high rises affected by covid-19, 19 June 2020

Page 88 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 27 residents found out in November 2017 that their building has cladding and that the waking watch which has been in place since then, as the stay put policy was revoked, has to date cost the 57 families in her building more than £500,000. They have also had to put in a common fire alarm to support simultaneous evacuation at a further cost of £120,000. The waking watch and costs arising from it will remain in place until the remediation is completed and a fire safety assessment confirms that the stay put policy can be reinstated.

The Committee heard how residents have sought to reduce the costs by undertaking waking watches themselves. We heard how a retired lady took on three waking watch shifts, lasting from midnight to 7am, three nights a week for months. Ritu also told us she had taken on waking watches in her building on top of her full-time job. She had to rush back from work to do a waking watch from 7pm to midnight.

The National Fire Chiefs Council (NFCC) has recently issued new guidance on the use of expensive fire safety measures, such as waking watches. It says these should only be temporary and that they can often be replaced by cheaper and more proportionate measures such as installing fire alarm or heat detection systems and banning car parking near cladding. This would help relieve the burden being passed on to leaseholders.43

The Government published data on the cost of waking watches44 on the 16 October 2020 as part of its Building Safety Programme update. The table below shows mean and median costs for waking watches in London and England.

Average monthly Waking Watch costs per building and per dwelling, England Mean monthly Waking Watch cost England* London Rest of England

Per building £17,897 £20,443 £15,279

Per dwelling £331 £499 £179

Median monthly Waking Watch cost England London Rest of England

Per building £11,361 £15,641 £10,929

Per dwelling £137 £256 £116

*England = England overall, ie London + rest of England

The Government announced on 17 December a new £30 million Waking Watch Relief Fund to pay for the installation of building fire alarm systems to replace waking watches45. The fund will

43 The Guardian, Fire chiefs step into row over soaring insurance costs for high-rise flats , 6 October 2020 44 Gov.uk, Building Safety Programme: Waking Watch costs , 16 October 2020 45 Gov.uk, https://www.gov.uk/government/news/new-30-million-waking-watch-relief-fund-announced , 16 December 2020

Page 89 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 28 open in January 2021. However, it does not address historical costs of waking watches to leaseholders and fails to consider that some buildings that have had common fire alarm systems installed are still required to have a waking watch.

The fund will also not pay for waking watch costs pending installation of a common fire alarm system. The Committee believes this is unfair to leaseholders and that the Government should fund all temporary fire safety measures until a building’s fire safety defects have been fixed and stay put policies reinstated.

Insurance premiums Rising insurance premiums have been another escalating problem for leaseholders who have seen premiums increase significantly because insurance companies have raised the price of building insurance where fire safety defects, including cladding, have been identified. Some leaseholders have faced increases of 1200 per cent or have been unable to get insurance. On 6 October 2020, it was reported that the NFCC had met the Association of British Insurers to argue for a “more informed approach”.46

For many leaseholders, the first time they realise there is a problem with their building is when they want to sell or remortgage, and find that mortgage lenders assess their flat as being of nil value. It has been difficult for leaseholders to find out about their building, so the recent announcement by the Government that a portal is being developed by industry that will allow a check to be made on whether a building has an EWS1 form is welcome47. However, leaseholders told the Committee that it was a struggle to get to grips with the legal issues due to the costs of obtaining legal advice and having no central point of reference, meaning that individual leaseholders are often having to repeat a process done by others at an additional cost to themselves.

Shared ownership If the building is below 18 metres, there is no Government funding available for remediation. Building owners/managers are passing remediation costs on to leaseholders. This is particularly harsh for those in shared ownership properties who have worked hard to get on the housing ladder, but find they are being billed a full share of the remediation costs.

In Mark’s case, he is in a shared ownership arrangement and finds that he is being made to contribute a full portion of the costs of remediation, although he only owns 55 per cent of the property.

The Government’s Building Safety Bill is a response to Dame Judith Hackitt’s ‘Building a Safer Future’ report48 which made recommendations for a new system to replace the current flawed system. Despite the Government saying previously that it wants to protect leaseholders from

46 The Guardian, Fire chiefs step into row over soaring insurance costs for high-rise flats , 6 October 2020 47 Gov.uk, Government steps in to help homeowners caught up in 'EWS1' process , 21 November 2020 48 Gov.uk Building a Safer Future: Independent Review of Building Regulations and Fire Safety, Final report , May 2018

Page 90 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 29 excessive costs arising from historic building defects. there is no provision for this in the Bill. This was raised recently in Parliament by Clive Betts, MP, the Chair of the Housing, Communities and Local Government Committee4950 He questioned clause 88 of the Bill which provides for a building safety charge to be imposed on leaseholders and which can include historic defects. Mr Betts asked the Minister to confirm that leaseholders should not be asked to cover the costs of removing defective cladding. Christopher Pincher MP, the Housing Minister responded that:

“I cannot say that there will not be some costs at some point related to some defect in historical building safety that will not fall upon the leaseholder. “

He said Government was looking at a number of innovative solutions but could not “write an open cheque on behalf of the taxpayer”. However, he did say that:

"I am clear that public funding does not absolve the industry from taking responsibility. We expect investors, developers and building owners who have the means to pay to cover remediation costs themselves."

Until the Government addresses this issue, there are many leaseholders now who are being told by their building owners or managers that they must pay for remediation. The Committee does not see why they should be made to pay for the mistakes and failings of the building industry and Government regulation. The Building Safety Bill should be amended to make sure leaseholders are protected from costs arising from historical building defects, and the Government needs to prioritise ensuring the industry is made responsible.

49 BBC.co.uk, No guarantee for leaseholders over cladding removal costs , 25 November 2020 50 Parliament.uk, https://hansard.parliament.uk/commons/2020-11-24/debates/7B3B749F-B2E9-4222-AD7D- 58BD2DDA13F4/LeaseholdersAndCladding , 24 November 2020

Page 91 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 30

Chapter five: Mental Health and legal advice

Recommendation 6

The Mayor should provide a hub for London leaseholders and residents affected by cladding and fire safety issues to access legal advice and mental health support.

Mental health and legal advice The Committee heard from Charlotte who has a shared ownership property in a building over 18 metres high identified as needing remediation, but not currently getting Government funding. She told us how a group of residents have developed a building action group, but this takes up a lot their time. As most people have busy families and full-time jobs, undertaking the additional work to understand the issues is hard to manage, as well as stressful. She said that to take legal action would be impossible, because it is too expensive.

Amanda told us about the stress and time it takes her and fellow residents to research the situation and legal position, including checking documents to look into the freeholders and the developers to see if there was potential to pursue them for fault. She said that 100 people had come together in a group and have split tasks up between them to share the burden. Amanda said she had personally spent “hours and hours, researching everything” to try to understand it.

Mark lives in a shared ownership one bedroom flat. When he and his wife started a family they wanted to move to a larger property. This was when Mark found himself and his young family trapped in a flat that is too small for them as the building does not have an EWS1 form. He and his wife have now had a second child, and they are all confined to the small flat and face the day to day pressures of living in a small space. The toll on their mental health has been huge, exacerbated during the initial COVID-19 lockdown and subsequently as Mark has been working from home.

Samar told the Committee about how her mental health has suffered since the fire at her building. She had suffered from depression before but following treatment was fine. The fire and the subsequent cladding issues have made her seek therapy again so she can cope. She had put her flat on the market a week before the fire and now cannot sell it. The financial pressures and worries she faces are having a severe toll on her mental health.

Charlotte told the Committee that she and her fellow residents find the financial uncertainty very stressful, exacerbated by the inability to move on with their lives as well as the worry about safety for their families. She spoke about the anxiety felt by children in her building who are worried about fire. She told the Committee how her own daughter had asked her what is happening, and how it was very difficult to explain it to her in a way that would alleviate her anxieties.

Page 92 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 31

Ritu is co-founder of UK Cladding Action Group, which has brought together a range of residents and leaseholders affected by cladding issues. The group undertook a survey51 of affected residents in June 2020, which highlighted the severe impact on their mental health of living in buildings with cladding problems. 550 leaseholders and residents took part in the survey and key findings from this are:

• 90 per cent didn’t believe the problem will be resolved in a year • 78 per cent said their mental health has been severely affected • 46 per cent had sought or were seeking medical help • 54 per cent had difficulty concentrating • 55 per cent experienced increased tiredness • 34 per cent had experienced problems selling • 50 per cent said their service charges had risen • 20 per cent had problems getting building insurance • 63 per cent had waking watches in their building

Tellingly there is clear evidence that tenants and leaseholders feel abandoned and unsupported:

• 72 per cent felt unsupported by the Government/MHCLG • 67 per cent felt that the Government response to Grenfell was slow and inadequate • 75 per cent had increased financial concerns because of COVID-19 delaying remediation • Of 94 buildings in scope only 9 had received full funding approval • 8 per cent said nothing to their knowledge had been done to make their building safer as a temporary measure

The survey involved residents of 143 buildings in total, impacted by a range of issues, some with ACM cladding, some non-ACM cladding and some with internal fire safety defects and no cladding issues. 86 of these buildings are in Greater London.

There is clear evidence that affected residents need mental health support and the UK Cladding Action Group report points to this being provided to people who were impacted by flooding. Despite repeated requests to the Government, this has not been forthcoming for those impacted by cladding issues.

The Mayor has provided a hub for European Citizens resident in London,52 providing guidance on applying for settled status and guiding them to further support and advice if required. The Committee urges the Mayor to establish a similar hub for Londoners caught up in the cladding crisis to help direct them to mental health support and legal advice as well as providing a link to others in similar situations.

51 UK Cladding Action Group, Cladding & Internal Fire Safety Mental Health Report 2020 , June 2020 52 Mayor of London, https://www.london.gov.uk/what-we-do/european-londoners-hub ,

Page 93 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 32

Page 94 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 33

Appendices

Appendix A

Attendees who gave evidence to the Fire, Resilience and Emergency Planning Committee on 13 October 2020

Ritu Saha, Bromley leaseholder and co-founder of UK Cladding Action Group Samar Radwan, Samuel Garside House, Barking Riverside leaseholder Amanda Wilson, Bridges Wharf development, Battersea leaseholder Charlotte Daus, Colindale shared ownership leaseholder and Chair of the Residents’ Association Gary Strong, Fire Safety Lead, Royal Institute of Chartered Surveyors John Baguley, Tangible Assets Valuation Director, Royal Institute of Chartered Surveyors Megan Life, Head of Building Safety, Housing and Land, GLA Andy Roe, the London Fire Commissioner

Page 95 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 34

Appendix B

Table 1: London Boroughs by number of problem buildings, and key demographics Borough # unremediated high- Poverty Above % Above rise residential/public rate London populatio London buildings with ACM average n from average cladding unlikely to (26%)? BAME (42.5%) meet regulations groups ? Tower 39per Over 20 Above 54per cent Above Hamlets cent 37per Newham 11 to 20 Above 73per cent Above cent 33per Equal or Brent 11 to 20 Above 21per cent cent below 30per Equal or Westminster 11 to 20 Above 39per cent cent below 26per Equal or Equal or Greenwich 11 to 20 40per cent cent below below 22per Equal or Equal or Wandsworth 11 to 20 30per cent cent below below 34per Equal or Haringey 6 to 10 Above 38per cent cent below 32per Equal or Camden 6 to 10 Above 19per cent cent below 31per Southwark 6 to 10 Above 46per cent Above cent 30per Equal or Lambeth 6 to 10 Above 42per cent cent below 36per Hackney 5 or fewer Above 44per cent Above cent 34per Equal or Islington 5 or fewer Above 32per cent cent below Hammersmit 31per Equal or h and 5 or fewer Above 34per cent cent below Fulham 29per Ealing 5 or fewer Above 53per cent Above cent 26per Equal or Lewisham 5 or fewer 47per cent Above cent below 23per Equal or Barnet 5 or fewer 50per cent Above cent below 23per Equal or Harrow 5 or fewer 62per cent Above cent below 22per Equal or Croydon 5 or fewer 50per cent Above cent below 20per Equal or Equal or Merton 5 or fewer 37per cent cent below below City of 16per Equal or Equal or 5 or fewer 35per cent London cent below below

Page 96 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 35

16per Equal or Equal or Sutton 5 or fewer 25per cent cent below below 15per Equal or Bromley 5 or fewer 65per cent Above cent below Richmond 15per Equal or Equal or 5 or fewer 16per cent upon Thames cent below below Notes: • London average poverty rate is 26per cent; London average per cent of population from BAME groups is 42.5per cent. • Sources: Poverty rates by London borough, 2013/14: https://www.trustforlondon.org.uk/data/poverty- borough/; BAME data: https://data.london.gov.uk/dataset/london-borough-profiles; ACM buildings: MHCLG Building Safety Programme Monthly Data Release, 30 September 2020

Page 97 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 36

Other formats and languages

If you, or someone you know needs this report in large print or braille, or a copy of the summary and main findings in another language, then please call us on: 020 7983 4100 or email [email protected]

Page 98 Cladding Crisis and its Impact on Londoners - Fire, Resilience and Emergency Planning Committee January 2021 37

Connect with us

The London Assembly City Hall The Queen’s Walk More London London SE1 2AA

Website: www.london.gov.uk/abouts-us/london-assembly Phone: 020 7983 4000

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Page 100 Appendix 2

All Party Parliamentary Group on Leasehold and Commonhold Reform appg House of Commons, London, SW1A 0AA www.leaseholdknowledge.com Co-Chairs: Sir MP, Justin Madders MP and Sir Edward Davey MP Contact: Katherine O’Riordan – [email protected] APPG Secretariat: Sebastian O’Kelly [email protected] Martin Boyd [email protected]

Rt Hon Robert Jenrick MP Secretary of State Ministry of Housing, Communities & Local Government 2, Marsham Street London SW1P 4JA

8th January 2021

URGENTcladding319/PB/JM/ED/MHCLG/2021

Dear Secretary of State,

APPG co-chairs Sir Peter Bottomley, Justin Madders with Sir Edward Davey attach signatures to this letter calling on Government to support leaseholders living in unsafe private residential leasehold properties who maybe facing substantial retrospective remedial safety-work costs. No leaseholder, lease-renter should suffer anxiety, facing costs well beyond the ability to pay. Replacing unsafe cladding on buildings may total £15 billion, nearly ten times the funds now available. You will be aware it is estimated that 1.5 million flats are currently un-mortgageable, trapping around 3.6 million people in potentially dangerous, unsellable housing. Government has responsibility and resources to rescue the living victims of the cladding costs scandal. Everyone seems to be at fault except those presently lumbered with impossible costs and with unsaleable flats in place of their dream homes. APPG co-chairs call on Government to accurately assess liability for building safety remediation costs which should not fall on the end-user, the leaseholder because of defective legislation. You will be aware two prime ministers, three former secretaries of state and successive housing ministers stated leaseholders should not pay to make their homes safe.

It is time to settle on simple effective ways at once to remove and replace dangerous products that still endanger residents in blocks of flats and to end the cladding remediation crisis. We look forward to hearing back from you.

Yours sincerely,

Sir Peter Bottomley MP Justin Madders MP Sir Edward Davey MP

APPG Co-Chair APPG Co-Chair APPG Co-Chair

Page 101

All Party Parliamentary Group on Leasehold and Commonhold Reform appg House of Commons, London, SW1A 0AA www.leaseholdknowledge.com Co-Chairs: Sir Peter Bottomley MP, Justin Madders MP and Sir Edward Davey MP Contact: Katherine O’Riordan – [email protected] APPG Secretariat: Sebastian O’Kelly [email protected] Martin Boyd [email protected]

Members of Parliament: Tommy Sheppard MP Andrew Slaughter MP Diane Abbott MP MP Sir MP Mark Tami MP MP Derek Twigg MP MP Dr Phillipa Whitford (SNP) MP Hillary Benn MP MP Peers: Kevin Brennan MP Ruth Cadbury MP Baroness Kay Andrews OBE MP The Lord Bird MBE Elliot Colburn MP The Rt Hon the Lord Blencathra MP Baroness Bennett of Manor Castle Daisy Cooper MP Lord Richard Best Janet Daby MP Lord Donald Curry of Kirkharle Allan Dorans MP Baroness Ruth Deech DBE QC Maria Eagle MP The Lord Michael German OBE Florence Eshalomi MP Lord Grade of Yarmouth CBE Barry Gardiner MP Baroness FInlay of Lladnaff Lilian Greenwood MP Lord Kevin Joseph Shinkwin Hillary Benn MP MP Non-Parliamentarians: Kim Johnson MP Rt Hon Sir MP Bishop Paul Bayes of Liverpool Clive Lewis MP Dr Chiara Benvenuto of University of Salford Rebecca Long-Bailey MP Chair Bob Bessell of Retirement Security Limited Caroline Lucas, MP Director Joanna Bould Jennings & Barrett Tony Lloyd MP Partner Charles Bramly BSc (Hons) MIRCS of MP Stiles Harold Partnership LLP Sir Robert Neill MP Professor Susan Bright of Oxford University Rt Hon MP Partner Lucy Miranda Brown of Avonwick Group Stephen McPartland MP CEO Andrew Bulmer of The Institute of Ian Mearns MP Residential Property Management Layla Moran MP Andy Burnham, Mayor of Greater Manchester Stephen Morgan MP Adrian Calver Red Rock Estate & Property Management Ltd Sarah Olney MP Lizzie O’ Connell of HML Holdings Limited MP Oliver Conway of Oliver Fisher Solicitors MP Page 102

All Party Parliamentary Group on Leasehold and Commonhold Reform appg House of Commons, London, SW1A 0AA www.leaseholdknowledge.com Co-Chairs: Sir Peter Bottomley MP, Justin Madders MP and Sir Edward Davey MP Contact: Katherine O’Riordan – [email protected] APPG Secretariat: Sebastian O’Kelly [email protected] Martin Boyd [email protected]

Rawdon Crozier Barrister of KBG Chambers Managing Director Daniel Pollard MIRPM Director Tim Darwall-Smith MRICS, Property AssocRICS Realty Management Limited Management Services Shula Rich Head of Brighton Hove and District Sarah Dedekis Bath Leasehold Management Leaseholders Association James McDermott BSc (Hons) MSc MRICS Director Virtus Robin Mitchell Property AIRPM of Zenith Management Limited Management Limited Chair Andrew Dismore AM of the London Metro Mayor of Liverpool City Region Steve Assembly Fire, Resilience and Emergency Rotheram Planning Committee Area Property Manager Gillian Stanley MIRPM Andrew Eagerton MIRPM AssocRICS of Hunters Mainstay Group RBM Area Director James Tarr FIRPM, AssocRICS CEO and Chair Jonathan Evans of Ash & Lacy Kim Taylor of KT Management Company Holdings Limited (UK) Ltd Managing Partner James Farrar MIRPM Nisha Thomas Horizon Management AssocRICS JFM Block & Estate Management Bishop of Manchester David Walker Director Sarah Fisher of MIH Property Katie Waters BSc (Hons) MA MIRPM Management Ltd AssocRICS of Smith Waters LLP Head of MLM Property Management Craig Alan Williamson BA(Hons) MSc MCIPD FIRPM Forrest MIRPM AssocRICS AssocRICS Regalty Estates Limited Sara Grixti AIRPM Cluttons LLP, Portman House Karen Wilson MARLA Property Management Chief Executive Nigel Glen of ARMA Director Chief Executive Nigel Howell of FirstPort CEO Pauline Jones AssocRICS, MIRPM Jones Cladding Groups: Associates Director Cherry Jones of Home from Home Ritu Saha and Will Martin - UK Cladding Action Property Management Group Founder Katie Kendrick of National Leasehold Giles Grover and Rebecca Fairclough - Campaign Manchester Cladiators CEO Sebastian O’Kelly of Leasehold Knowledge Abi Tubis - Leeds Cladding Scandal Partnership Jennifer Reid and Brian Simpson - Birmingham Michael Mansfield QC Leaseholder Action Group Natasha Letchford and Jake Ellis - Southampton Gary Martin of Letters Group Cladding Action Group Partner Joe Mallon JFM Block & Estate Julie Fraser - Liverpool Cladiators Management Dave Richards - London Cladding Action Jonathan Miller of Grace Miller & Co. Limited Group Director Steve Nightingale of Bloq Management Lucie Gutfreund - Homeowners of L & Q Services Limited Vickie Musguin-Rowe and Emma Byrne - One Terri-Jade Peters MLM Management Housing Residents’ Action Group Chair Murad Qureshi AM of the London Alex Dickin - Ipswich Cladiators

Assembly Housing Committee Page 103 This page is intentionally left blank

Page 104 Agenda Item 6

Subject: Q&A Session with the London Fire Commissioner and the Deputy Mayor for Fire and Resilience

Report to: Fire, Resilience and Emergency Planning Committee

Report of: Executive Director of Secretariat Date: 3 February 2021

This report will be considered in public

1. Summary

1.1 This report provides background information to the Fire, Resilience and Emergency Planning Committee for its meeting with the London Fire Commissioner (LFC) and Deputy Mayor for Fire and Resilience (DMFR).

2. Recommendations

2.1 That the Committee notes the report as background to the discussion with invited guests and notes the subsequent discussion.

2.2 That the Committee delegates authority to the Chair, in consultation with party Group Lead Members, to agree any output from the meeting.

3. Background

3.1 The scope for this meeting was approved by the Chair under delegated authority. Officers confirm that the report and its recommendations fall within these terms of reference.

3.2 The London Fire Brigade (LFB) has operated at a ‘steady state’ throughout the COVID-19 pandemic. It has reported that its essential activities are being managed inline with its business continuity arrangements and its capacity to respond to incidents and maintain response times has been ‘mostly unaffected’. It has also put ‘degradation strategies’ in place to manage the impact on staffing numbers. However, there are some areas where the brigade is not meeting its targets. These include the number of home fire safety visits and the amount of time spent by station staff on community safety. It is also exceeding its sickness targets for all staff groups.1

1 LFB, Q2 performance report 2020-21, December 2020 City Hall, The Queen’s Walk, London SE1 2AA Enquiries: 020 7983 4100 minicom: 020 7983 4458 www.london.gov.uk Page 105

3.3 COVID-19 is likely to have a long-term impact on the LFB’s finances. This includes additional costs incurred by the brigade related to the pandemic as well as on the wider GLA Group’s finances. This means that, as well as being required to make significant savings this year (maximum of £5 million) and in subsequent years (£15 million for 2021-22), the LFC’s budget submission for 2021-22 projects an overspend of £5.6 million for 2020-21. The LFC therefore faces a £10.7 million budget gap in 2020-21.

3.4 The Fire Safety Bill2, introduced by the Home Office on 19 March 2020, will amend the Regulatory Reform (Fire Safety) Order 2005 and provide greater clarity on the additional areas which fall to the responsible person or duty-holder for multi-occupied residential buildings. The LFB has welcomed the Bill and has continued to contribute to the legislative process.3

3.5 The Government published a draft Building Safety Bill in July 2020. 4 The Bill takes forward the Government’s commitment to fundamental reform of the building safety system, delivering policies set out in its ‘Building A Safer Future’ consultation5 which was in response to Dame Judith Hackitt’s Independent Review of Building Regulations and Fire Safety published in May 2018.6

3.6 The Bill has now commenced pre-legislative scrutiny.7 Although many measures have been welcomed, it has been criticised as potentially placing more work on fire safety engineers and, although it extends building guarantees and responsibility for new buildings to ten years, it does nothing to address existing buildings where a six-year period will still apply. In pre-legislative scrutiny, reference has also been made to the lack of detail in the Bill which does not aid housing associations or others in preparing for the new regulations. The LFB has said that the draft Bill “is an important step in establishing a robust regime to improve fire safety in buildings.”8

4. Issues for Consideration

4.1 This meeting will be used to consider the continued impact of COVID-19 on the LFB’s staffing, resources and finance. It will also consider the implementation of fire safety and building safety legislation, emerging fire risks, specialist staff and high-rise firefighting policy.

4.2 Invited guests include:  Dr Fiona Twycross, Deputy Mayor for Fire and Resilience;  Andy Roe, London Fire Commissioner;  Matt Wrack, General Secretary, Fire Brigades Union;  Richard Mills, Deputy Commissioner, LFB;  Fiona Dolman, Director of Transformation, LFB;  Tim Powell, Director of People, LFB; and  Sue Budden, Director of Corporate Services, LFB.

2 Parliament, https://bills.parliament.uk/bills/2730 3 LFB, Q2 performance report 2020-21, December 2020 4 Parliament, Draft Building Safety Bill , July 2020 5 Gov.uk, Building A Safer Future consultation, 6 June 2019 (updated 2 April 2020) 6 Dame Judith Hackitt, Building a safer future – independent review of building regulations and fire safety, May 2018 7 Parliament, Pre-legislative Scrutiny of Draft Building Safety Bill , 18 September 2020 8 LFB, Brigade response to select committee report on draft building safety bill, 25 November 2020 Page 106

5. Legal Implications

5.1 The Committee has the power to do what is recommended in this report.

6. Financial Implications

6.1 There are no financial implications to the Greater London Authority arising from this report.

List of appendices to this report: None

Local Government (Access to Information) Act 1985 List of Background Papers: None

Contact Officer: Janette Roker, Senior Policy Adviser Telephone: 020 7983 6562 E-mail: [email protected]

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Page 108 Agenda Item 7

Subject: Statement of Assurance 2019/20

Report to: Fire, Resilience and Emergency Planning Committee

Report of: Executive Director of Secretariat Date: 3 February 2021

This report will be considered in public

1. Summary

1.1 This report serves as background information to the Fire, Resilience and Emergency Planning Committee for consideration of the London Fire Commissioner’s (LFC) annual Statement of Assurance 2019/20. This document has been prepared in accordance with the Fire and Rescue National Framework for England and is provided to the Committee in accordance with the provisions of Section 327 of the Greater London Authority (GLA) Act 1999, as amended.

2. Recommendations

2.1 That the Committee reviews the London Fire Commissioner’s draft Statement of Assurance for 2019/20.

2.2 That the Committee makes a report or recommendation(s) to the Mayor on the draft Statement of Assurance 2019/20, in accordance with Section 327(I) of the GLA Act 1999 (as amended).

3. Background

3.1 On the 7 December 2020, the LFC wrote to the Chair of the Fire, Resilience and Emergency Planning Committee providing the draft copy of the Statement of Assurance 2019/20.

3.2 A copy of the letter sent to the Chair is attached at Appendix 1. The Commissioner’s draft Statement of Assurance for 2019/20 is attached at Appendix 2 and the accompanying performance data for the Statement of Assurance is attached at Appendix 3.

3.3 As set out in Section 327G of the GLA Act 1999 (as amended), the London Fire Commissioner must, before publishing a document prepared in accordance with the Fire and Rescue National Framework, send a copy of the document to the Mayor and Assembly. The Commissioner may not publish the document or any revision to it unless the Assembly has had an opportunity to review the draft document or revision, and make a report or recommendations on it to the Mayor. This function to review the document or revision and to make a report or recommendations is to be discharged by the Fire, Resilience and Emergency Planning Committee and cannot be delegated.

City Hall, The Queen’s Walk, London SE1 2AA Enquiries: 020 7983 4100 minicom: 020 7983 4458 www.london.gov.uk Page 109

4. Issues for Consideration

4.1 That the Committee receives and considers the London Fire Commissioner’s draft Statement of Assurance for 2019/20.

5. Legal Implications

5.1 The Committee has the power to do what is recommended in this report.

6. Financial Implications

6.1 There are no financial implications to the Greater London Authority arising from this report.

List of appendices to this report: Appendix 1 – Letter from the LFC re Statement of Assurance 2019/20, 7 December 2020 Appendix 2 – London Fire Brigade (LFB) draft Statement of Assurance 2019/20 Appendix 3 – LFB Statement of Assurance Performance Data

Local Government (Access to Information) Act 1985 List of Background Papers: None

Contact Officer: Diane Richards, Committee Officer Telephone: 07925 353 478 E-mail: [email protected]

Page 110 Appendix 1

London Fire Brigade Headquarters 169 Union Street London SE1 0LL T 020 8555 1200 F 020 7960 3602 Textphone 020 7960 3629 london-fire.gov.uk

Andy Roe The London Fire Commissioner is the London Fire Commissioner fire and rescue authority for London 169 Union Street London SE1 0LL Date 7 December 2020

Andrew Dismore AM Chair of the London Assembly’s Fire, Resilience and Emergency Planning Committee City Hall The Queen’s Walk London SE1 2AA

Dear Chair,

Documents required by the National Framework for the Fire and Rescue Service in England – Statement of Assurance

The purpose of this letter is to provide the London Assembly’s Fire Resilience and Emergency Planning (FREP) Committee with a copy of the Statement of Assurance for review and consideration. This ensures compliance with the relevant governance requirements.

On the 8 May 2018, the Home Office published its updated fire and rescue national framework, which set out the Government’s priorities and objectives for fire and rescue authorities (FRAs). The framework sets out the documents each FRA is required to produce which an annual statement of assurance.

Statement of Assurance In line with the National Framework’s requirements, a draft Statement of Assurance on financial, governance and operational requirements has been produced. The Statement follows the six key headings in the Framework: Operational Assurance, National Resilience, Governance Assurance, Financial Assurance, Inspection, Intervention and Accountability. Report LFC-0422 with the appended draft Statement is provided with this letter.

Page 111 I am presenting this document to your Committee for review and consideration and report to the Mayor. I would welcome any concerns or questions identified as a result of that review to be provided to me for consideration.

Yours sincerely,

Andy Roe London Fire Commissioner

Cc: Dr Fiona Twycross, Deputy Mayor for Fire and Resilience

Page 112 Appendix 2

Report title

Statement of Assurance 2019 - 20

Report to Date Transformation Board 25 September 2020 Commissioner’s Board 7 October 2020 Deputy Mayor’s Fire and Resilience Board 20 October 2020 Fire, Resilience and Emergency Planning Committee 16 December 2020

Report by Report number Assistant Director – Strategy and Risk LFC-0422

Protective marking: NOT PROTECTIVELY MARKED Publication status: Published in full

Summary The London Fire Commissioner (LFC) is required to prepare an annual Statement of Assurance in accordance with the Fire and Rescue National Framework for England. This report presents the LFC’s statement for 2019/20.

Recommended decisions That the statement (and accompanying information) attached to this report is approved as the LFC’s Statement of Assurance for 2019/20.

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Background 1. The LFC is required to prepare an annual Statement of Assurance (SoA) in accordance with the Fire and Rescue National Framework for England. The LFC is required to provide annual assurance on financial, governance and operational matters.

The Statement 2. The Statement of Assurance for 2019/20 is attached as Appendix 1 to this report. This also includes an annex which sets out how the Statement meets the requirements of the National Framework, with details about where the evidence can be found.

3. The focus of the Statement submitted for approval is the year 1 April 2019 to 31 March 2020.

Compliance with the National Framework 4. Section 25 of the Fire and Rescue Services Act 2004 requires the Secretary of State to report to Parliament every two years on:

a. the extent to which fire and rescue authorities are acting in accordance with the National Framework (made under section 21 of the Fire and Rescue Services Act 2004); and b. any steps taken by the Secretary for the purpose of securing that fire and rescue authorities act in accordance with the Framework. 5. The Home Office published the most recent section 25 report to Parliament in July 2020. The report (available here) concluded:

“…the Secretary of State is satisfied that every fire and rescue authority in England has acted in accordance with the requirements of the National Framework, and no formal steps have been taken by the Secretary of State since the last assurance statement in 2018 to secure compliance.” 6. This Statement of Assurance provides assurance on operational, governance and financial matters as required by the National Framework. In addition it provides commentary on inspection, intervention and accountability matters.

Performance data 7. Performance data has traditionally accompanied the Brigade’s Statement of Assurance. This is provided at Appendix 2 which provides a performance commentary looking back over the last five years. This includes two annexes providing borough data and ward data.

8. The borough and ward data in the annexes is also published in a CSV format on the London Datastore, alongside the regular incident and appliance data from January 2009 onwards.

Report handling – Note for Commissioner’s Board 9. At the time of producing this Statement, the external auditor’s opinion on the accounts is not yet available. It is expected that this will follow in late November. Depending on the outcome of that opinion, the ‘Financial Assurance’ section of the Statement (paras 79-83) may need be reviewed accordingly.

Finance comments 10. The Chief Finance Officer has reviewed this report and has no comments.

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Workforce comments 11. The Statement includes matters which have been the subject of consultation with the Representative Bodies but no specific consultation has been undertaken on this report.

Legal comments 12. Under section 9 of the Policing and Crime Act 2017 (the “2017 Act”)the London Fire and Emergency Planning Authority (“LFEPA”) was abolished and the functions of the LFEPA were (subject to the 2017 Act) transferred to the London Fire Commissioner (the "Commissioner").

13. The Commissioner is established as a corporation sole with the Mayor appointing the occupant of that office. Under section 327D of the GLA Act 1999, as amended by the Policing and Crime Act 2017, the Mayor may issue to the Commissioner specific or general directions as to the manner in which the holder of that office is to exercise his or her functions.

14. Section 1 of the Fire and Rescue Services Act 2004 states that the Commissioner is the fire and rescue authority for Greater London.

15. When carrying out its functions, the Commissioner, as the fire and rescue authority for Greater London, is required to ‘have regard to the Fire and Rescue National Framework (the “Framework”) prepared by the Secretary of State (Fire and Rescue Services Act 2004, section 21).

16. To have regard does not mean to follow slavishly, if the Commissioner wishes to depart from the framework it may, but it must show a good reason to do so. The Courts have consistently suggested that Government guidance issued under statute, as is the case here, should be given ‘great weight’ and should be considered ‘with great care, and from which it should depart only if it has cogent reasons for doing so’. The reasoning behind any decision to depart from the framework should also be ‘spelled out clearly, logically and convincingly’ (R (Munjaz) v Mersey Care NHS Trust [2006] 2 AC 148).

17. The Framework states that ‘Every authority must publish an annual statement of assurance of compliance with the Framework‘.

18. The attached statement functions as the Commissioner’s Statement of Assurance under the Framework.

19. Section 327G of the Greater London Authority Act 1999 states that:

1). This section applies to a document which is prepared and published by the London Fire Commissioner in accordance with the Fire and Rescue National Framework and which— (a) sets out the Commissioner's priorities and objectives, for the period covered by the document, in connection with the discharge of the Commissioner's functions, or

(b) contains a statement of the way in which the Commissioner has had regard, in the period covered by the document, to the Framework and to any document within paragraph (a) prepared by the Commissioner for that period.

2) The Commissioner must, before publishing the document or any revision to it, send a copy of the document or revision in draft to the Mayor and the Assembly.

3) The Commissioner may not publish the document or any revision to it unless—

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(a) the Assembly has had an opportunity to review the draft document or revision, and make a report on it to the Mayor, under section 327I(1), and

(b) the Mayor has approved the draft document or revision.

20. Furthermore, by direction dated 21 March 2018, the Mayor set out those matters, for which the Commissioner would require the prior approval of either the Mayor or the Deputy Mayor for Fire and Resilience (the "Deputy Mayor").

21. Paragraph 1.1 (b) of said direction requires the Commissioner to seek the Mayor’s prior “[a] approval of the final proposed text of the draft London Safety Plan (or any revision of it) for the purposes of sending it to the Assembly under section 327G(2) of the GLA Act 1999”. Paragraph 6.1 (b) further states that, ““London Safety Plan” refers to any document which is prepared and published by the Commissioner in accordance with the Fire and Rescue National Framework and which contains the matters described in section 327G(1)(a) and/ or (b) of the GLA Act 1999.”

22. Paragraph 3.1 of the direction further requires the Commissioner to consult the Deputy Mayor, “as far as practicable in the circumstances before a decision on any of the following is taken: [a] Anything that requires the consent of the Mayor under Part 1 of this Direction.”

23. Consequently the Mayoral Direction requires the Commissioner to consult the Deputy Mayor, as far as practicably possible, in advance of seeking the Mayor’s approval to send the Statement of Assurance to the Assembly.

24. The Commissioner may not then publish the final Statement of Assurance before the Assembly has had an opportunity to review the draft document or revision, and make a report on it to the Mayor and the Mayor has approved the draft or revision.

Sustainability implications 25. Sustainability forms part of the assurance gathering processes which support the production of the statement.

26. The London Fire Brigade has in place an Environmental Management System certified to ISO 14,001 that covers the management functions of the organisation and a sample of 10 fire stations. This assures the processes in place to monitor compliance with all relevant environmental legislation and continual improvement against environmental impacts.

27. Governance processes require sustainable development impact assessments of all new or amended policies and corporate projects.

28. Governance processes are in place to monitor our procurement activity for compliance with the Public Services (Social Value) Act 2012 and that of our supply chain for their statutory responsibilities such as modern slavery.

Equalities implications 29. The LFC and decision takers are required to have due regard to the Public Sector Equality Duty (s149 of the Equality Act 2010) when taking decisions. This in broad terms involves understanding the potential impact of policy and decisions on different people, taking this into account and then evidencing how decisions were reached.

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30. It is important to note that consideration of the Public Sector Equality Duty is not a one-off task. The duty must be fulfilled before taking a decision, at the time of taking a decision, and after the decision has been taken.

31. The protected characteristics are: Age, Disability, Gender reassignment, Pregnancy and maternity, Marriage and civil partnership (but only in respect of the requirements to have due regard to the need to eliminate discrimination), Race (ethnic or national origins, colour or nationality), Religion or belief (including lack of belief), Sex, Sexual orientation.

32. The Public Sector Equality Duty requires us, in the exercise of all our functions (i.e. everything we do), to have due regard to the need to:

a. Eliminate discrimination, harassment and victimisation and other prohibited conduct.

b. Advance equality of opportunity between people who share a relevant protected characteristic and persons who do not share it.

c. Foster good relations between people who share a relevant protected characteristic and persons who do not share it.

33. Having due regard to the need to advance equality of opportunity between persons who share a relevant protected characteristic and persons who do not share it involves having due regard, in particular, to the need to:

a. remove or minimise disadvantages suffered by persons who share a relevant protected characteristic where those disadvantages are connected to that characteristic;

b. take steps to meet the needs of persons who share a relevant protected characteristic that are different from the needs of persons who do not share it (;

c. encourage persons who share a relevant protected characteristic to participate in public life or in any other activity in which participation by such persons is disproportionately low.

34. The steps involved in meeting the needs of disabled persons that are different from the needs of persons who are not disabled include, in particular, steps to take account of disabled persons' disabilities.

35. Having due regard to the need to foster good relations between persons who share a relevant protected characteristic and persons who do not share it involves having due regard, in particular, to the need to—

a. tackle prejudice, and

b. promote understanding.

36. An Equality Impact Assessment (EIA) has not been undertaken for this specific report as it is a reflection of existing assurance elements that the LFC has in place to meet the requirements of the National Framework. However, it does reference content (such as the London Safety Plan) which has been subjected to an EIA.

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List of Appendices

Appendix Title Protective Marking 1. Statement of Assurance 2019/20 Not protectively marked 2. Performance data for five years to 2019/20 Not protectively marked

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London Fire Commissioner

STATEMENT OF ASSURANCE 2019/20

Foreword by the Commissioner 1. 2019/20 was a challenging year for the London Fire Brigade. In particular, the Brigade was shown to be deficient in several areas by both the Grenfell Tower Inquiry Phase 1 report (issued in October 2019) and subsequently Her Majesty’s Inspectorate for Constabulary and Fire and Rescue Services report (issued in December 2019). The recommendations from both reports have a number of areas of overlap including training, and the maintenance and assessment of officer competence.

2. In light of the recommendations from these reports, it would be insensitive, especially to the victims of the Grenfell Tower fire, to present a Statement of Assurance that asserted that everything was adequate in terms of the Brigade’s internal control and management arrangements.

3. I am proud to work for the Brigade and to serve London, and I am not alone in this. But we have fallen short of the high standards expected of us by our diverse communities. For this reason, having been appointed as London Fire Commissioner on 1 January 2020, I have put in place a Transformation Delivery Plan (TDP) setting out a clear purpose and vision for the Brigade, not only to ensure delivery against the Grenfell Tower Inquiry and HMICFRS recommendations, but also to transform and transition the Brigade to where it should be; delivering a fire service that Londoners can be proud of as well as having a central and influential role within the UK fire and rescue service.

4. Part of delivering a service to Londoners includes addressing the changing risk within London’s built environment, including pressing for the remediation of those buildings affected by dangerous cladding. The Brigade has worked closely with government and stakeholders during 2019/20 and will continue to do so to understand the various elements impacting on fire safety through support to the government’s Building Risk Review Programme and the development of the legislative changes being brought forward during 2020 and beyond. An element of the TDP includes transforming our fire safety delivery to contribute to a reduction in risk to members of the public and firefighters through the delivery of excellence in protection and business engagement for vulnerable groups and the wider communities.

5. I am confident that the TDP will put in place the right structures and behaviours for everyone who works for the Brigade to be connected to its core purpose, as well as securing a service that is continually improving, delivering a service fit for London now and in the future.

Andy Roe, London Fire Commissioner

Introduction 6. The Fire and Rescue National Framework for England sets out a requirement for fire and rescue authorities to provide an annual Statement of Assurance, providing assurance to communities and government on financial, governance and operational matters.

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7. The purpose of this Statement is to satisfy the requirement to produce an annual statement under the National Framework. The Statement also provides assurance against the Framework, and to the communities of London and government, with respect to the areas highlighted above for the 2019/20 financial year.

8. The focus of this Statement is the year 1 April 2019 to 31 March 2020.

Operational Assurance 9. The National Framework outlines the requirements for fire and rescue authorities to provide assurance on operational matters.

10. Fire and rescue authorities operate within a clearly defined statutory and policy framework. The key documents defining operational responsibilities for LFC are the:

• Fire and Rescue Services Act 2004; • Civil Contingencies Act 2004; • Regulatory Reform (Fire Safety) Order 2005; • Fire and Rescue Services (Emergencies) (England) Order 2007; • Localism Act 2011; • Fire and Rescue National Framework for England 2018; and • Policing and Crime Act 2017.

Integrated Risk Management Plan (London Safety Plan) 11. The Fire and Rescue National Framework sets out the requirement that each fire and rescue authority must produce an Integrated Risk Management Plan (IRMP) that identifies and assesses all foreseeable fire and rescue related risks that could affect its community, including those of a cross-border, multi-authority and/or national nature. The plan must have regard to the Community Risk Registers produced by Local Resilience Forums and any other local risk analyses as appropriate.

12. The requirement for an IRMP in London is delivered through the LFC’s London Safety Plan (here) and sets out the LFC’s plans for improvement in services to address the risks facing Londoners, together with the management arrangements required to implement them.

13. Each London Safety Plan (LSP) is supported by a risk based approach to planning emergency cover for London. The approach taken for the current Plan (i.e. the Plan in place for the period covered by this statement) was incorporated into the London Safety Plan under the ‘Risk in London’ section.

14. A number of considerations make up the Brigade’s approach when deciding how to provide its service. This includes:-

• the principle of equal entitlement; • an understanding of risk in London based on the likelihood of an incident occurring and its consequences; • the full range of incident types that the Brigade attends; • incident trends; • assessment of local risk; • targeting people at risk; and • London’s demography.

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15. The LSP in place for the period covered by this statement was approved by the former London Fire and Emergency Planning Authority on 30 March 2017 (and adopted as the extant plan for the LFC on 1 April 2018) and was developed to cover the period from 2017 to 2021. However, the impact of CoVID-19 has led to an extension being agreed by the Mayor of London. An inclusive approach was taken to the development of the Plan incorporating the ideas, views and contributions from as many people as possible. Details of the public consultation undertaken can be found in the covering report to the Plan (FEP2723). Key performance indicators and targets are included in the LSP.

Performance outcomes in 2019/20 16. Key performance indicators and targets are agreed as part of the London Safety Plan and are reviewed on an annual basis. All key LSP targets and commitments, as well as key projects, were subject to scrutiny and monitoring by the Commissioner’s Board.

17. The LFC refreshed its targets for 2019/20 as part of the current London Safety Plan (LSP2017). This information is available online in the annual end of year performance report on the London Fire website under ‘Information we publish’ (via the following link https://www.london- fire.gov.uk/about-us/transparency/information-we-publish/). Commentaries against performance can also be found in the performance reports to the Commissioner’s Board.

18. Overall, performance, and safety outcomes for Londoners, for 2019/20 reveals that the majority of indicators set as part of the London Safety Plan are meeting the targets set.

Operational competence 19. The LFC has a statutory duty to ensure that all operational staff were trained to undertake their roles effectively and safely. Training requirements for operational staff include a number of generic core risk critical skills that all staff must develop and maintain. These core skills are set out in a formal Brigade policy - “The development and maintenance of operational professionalism” (DaMOP).

20. Training within the Brigade is divided into two main areas:

• Acquisition of skills training – The initial learning phase. The Authority’s external training provider is responsible for acquisition of skills training. This includes the training of newly appointed firefighters as well as the development of new skills for more experienced staff undertaking new or modified roles; and • Maintenance of skills training - Once the initial acquisition of skills training has taken place, it will be necessary for staff to practise their skills, knowledge and understanding, in conjunction with, and in addition to, their existing skills, knowledge and understanding. This ‘practice’ is what is referred to as maintenance of skills training.

21. The Brigade’s Operational Improvement Process (OIP) is in place to support the maintenance of operational competence. The OIP identifies and responds to risk-critical issues that have the potential to affect operational performance (and staff). The process monitors operational and training performance, identifying developmental trends and provides mechanisms, including the implementation of training interventions to support operational staff.

22. At the heart of the process is effective information gathering which allows crews, monitoring officers and specialist officers, to record and identify developmental trends arising from incidents and training events. Information is recorded that describes individual and team performance and captures the issues related to training, equipment and procedures. The

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Operational Professionalism Board, chaired by the Deputy Commissioner, receives regular reports summarising the information gathered, and makes decisions about changes to and new training interventions, as well as communication/awareness via the Operational News internal publication.

23. OIP is linked to DaMOP which sets out what is required to enable staff at stations to maintain their professionalism by continually developing their skills, knowledge and understanding. The OIP is closely aligned to the requirements of “HSG 65 - Successful Health and Safety Management” produced by the Health and Safety Executive.

24. A review of the DaMOP policy PN427, which commenced in 2018/19 has been completed. A revised framework for station based staff on frontline pumping appliances was introduced in July 2019 as part of phase 1 of the project. The framework covers 18 core skills competency areas and includes both practical and theory based training requirements to be completed over a 24 month period with differing frequencies according to risk.

25. Phase 2 of the project, introduced in July 2020, provides core skills competency frameworks for Control, station based staff on specialist appliances, other specialist roles, and senior officers (Station and Group Commanders).

26. The Brigade is a learning organisation and any changes to policy and training as a result of national or organisational learning will be reflected in the DaMOP requirements. Quality Assurance related to DaMOP activity will be reported to the Operational Improvement Plan Oversight Panel (OIPOP) and the Operational Professionalism Board. A mid-cycle health check of Phase 1 has commenced to identify further enhancements through engagement with station based staff and managers.

27. Matters of operational competence are reported regularly to the Commissioner’s Board through standard performance reports. This includes trend reporting on health and safety events (RIDDORs), and training performance. An annual health and safety report was also provided to the Board in July providing a full overview of performance against key health and safety indicators. This included preventative initiatives and interventions, premises audits, occupational health, workforce liaison, and compliance and liaison with the Health and Safety Executive (HSE).

28. The number of safety events reported under the Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations 2013 (RIDDOR) first dipped below 100 events four years ago (in 2015/16). These events are those more serious events required to be reported to the Health and Safety Executive (HSE), under RIDDOR. The figure for 2019/20 of 56 RIDDOR reportable injuries is a decrease over the figure reported for 2018/19 (75) and is a significant improvement over the high point of the last five years (94 in 2015/16). As part of the London Safety Plan (2017), officers brought in targets/ context measures to specifically monitor key safety areas. This includes injuries on the incident ground and injuries to members of the public through road traffic collisions with Brigade vehicles.

29. The safety systems in place mean that the Brigade tends not to have many serious injuries (i.e. we have very few ‘specified’ injuries under RIDDOR) and the incidents continue to mainly relate to slips, trips and falls and the moving and handling of operational equipment (as in previous years). The improvement reflects work by officers to improve health and safety awareness, including a premises slips and trips risk assessment programme to proactively identify and record slips and trips risks on Brigade premises.

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30. There was one injury event reported as a specific injury under RIDDOR during the period. Officers continue to work hard to identify how the Brigade can further target reductions in operational injuries.

Fire safety 31. In addition to the Grenfell Tower Investigation and Review Team (GTIRT), the Brigade’s specialist fire safety teams have had an unprecedented level of engagement with the fire sector, standards bodies and government since the Grenfell Tower fire. The Brigade continues to provide its unique expertise to drive evidence based change in the built environment where appropriate.

32. Brigade officers seconded into the Home Office via National Fire Chiefs Council (NFCC) are continuing to assist with the developing changes to the regulatory regime recommended by Dame Judith Hackitt and supporting a review of the Regulatory Reform (Fire Safety) Order 2005 (FSO). Brigade officers are also working to ensure that protecting the most vulnerable in our communities, whilst protecting firefighters during their operations is at the heart of the new regulatory regime. Part of this national work includes the development of national guidance and/or standards so that we are able in the future to assure our fire safety protection and prevention work against agreed benchmarks.

33. The Brigade also established the High Rise Premises Team (HRPT) the week after the Grenfell Tower fire. This team is working closely with the NFCC Protection Board and is leading on London’s activities in relation to the Building Risk Review.

34. In addition to the work of the HRPT, we continue to work closely with London Councils and seek to liaise on major consultations to share our experience, key concerns and identify areas of common interest. We also remain a standing member of the London Housing Directors' Fire Safety Group and Fire Safety Steering Group as these forums provide opportunities to influence and share information as well as providing updates as to the current status of the HRPT.

35. The Brigade has long advocated the use of sprinklers and will continue to lobby for them as part of an appropriate package of fire safety measures. We know that they play an important role in reducing the devastating impact of fire on people, property, business continuity and the environment and assist firefighters in carrying out search and rescue operations by restricting the spread of fire.

36. We continue to ask the Government to take the recommendations from the Hackitt review on board – including further consideration of the use of sprinklers and other automated fire suppression systems (AFSS). The Brigade has its own sprinkler position statement and has a dedicated officer working on providing information, raising awareness and supporting the strategy.

37. To support our commitment to ensuring that our outward facing Fire Safety activities staff are well trained and well supported, the Brigade has recently launched its Centre of Learning and Excellence (CLE) to assist not just those new to the department, such as Fire Safety Advisors but also offering more experienced staff the opportunity to refresh their knowledge in a dedicated, supported and consistent environment. Our intention is to widen access to the CLE and offer shared learning with other fire and rescue services going forward.

38. Under our core duty to promote fire safety, the Brigade has a long standing history of delivering a number of youth engagement, intervention and education schemes. The Brigade’s children

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and youth programmes include a central core offer of the Education Team, Fire Cadets, Crossfire, Local Intervention Fire Education (LIFE) and Juvenile Fire setters Intervention Scheme (JFIS). Although our plans to roll the cadet scheme into every London Borough have been delayed by COVID 19, we are still on track to deliver our commitment thanks to additional Mayoral funding.

39. There is also a range of wider youth engagement schemes delivered at borough level including Junior Citizens, Prison-Me-No-Way, Safe Drive, Stay Alive (SDSA) and The Prince’s Trust. We have also developed informative resources and self-help tools for people who work with vulnerable adults such as carers and care agencies.

40. Other important areas of work include providing arson prevention toolkits to our Borough Commanders and Dementia Friend training to our staff, with over 20 per cent of our staff now holding ‘Dementia Friend’ status.

Mutual aid agreements 41. Fire and rescue authorities must make provision to respond to incidents such as fires, road traffic collisions and emergencies within their area, and in other areas in line with mutual aid agreements. We refer to these arrangements as ‘cross border’ and resources that may be requested to deploy cross-border are mobilised under mutual aid arrangements provided for under sections 13 and 16 of the Fire and Rescue Services Act 2004 (FRSA).

42. The Brigade holds mutual aid agreements with all its surrounding fire and rescue authority areas. Incidents where there could be resources from two or more fire and rescue services are a relatively common occurrence between the Brigade and the six surrounding fire authorities namely – Hertfordshire, Essex, Kent, Surrey, Royal Berkshire, and Buckinghamshire. Brigade resources may also be mobilised cross border to ‘standby’ at neighbouring FRS stations. Deployments for 2019/20 show that the Brigade mobilised to 579 cross border incidents. This is a slight increase from 2018/19 (533). However, the number of incidents attended by neighbouring authorities for incidents in London, at 411, has decreased since 2018/19 (536).

43. Charging neighbouring fire and rescue authorities on a cost recovery basis for the use of Brigade resources under section 13/16 of the FRSA was introduced in April 2014. This has been reciprocated by our neighbouring fire and rescue authorities who also charge the Brigade for the use of their resources.

National Resilience 44. National resilience is defined as the capacity and capability of fire and rescue authorities to work together and with other Category 1 and 2 responders to deliver a sustained, effective response to major incidents, emergencies and disruptive challenges, such as (but not limited to) those identified in the National Risk Register of Civil Emergencies.

45. It refers to risks that need to be planned for on a strategic, national basis because their impacts and consequences would be of such scale and/or complexity that local resources would be insufficient, even when taking into account mutual aid arrangements, pooling and reconfiguration of resources and collective action.

46. The National Framework makes clear there is a need to plan for, and occasionally respond, to incidents of such scale and/or complexity. Thus, the Government retains strategic responsibility for national resilience, though, of course, it is heavily reliant upon local fire and rescue authorities in support of this. And so, the National Framework sets out the requirement of Fire and Rescue

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Authorities to work collectively but also with the Fire and Rescue Strategic Resilience Board to provide assurance to government that: • Risks are assessed, plans are in place and any gaps between existing capability and that needed to ensure national resilience are identified; • Existing specialist national resilience capabilities are fit-for-purpose and resilient; and • Any new capabilities that fire and rescue authorities are commissioned to deliver by Government are procured, maintained and managed in the most cost-effective manner that delivers value for money whilst ensuring capabilities are fit-for-purpose and resilient.

47. The programme consists of a number of distinct capabilities. These are: • Chemical, Biological, Radiological, Nuclear and Explosive CBRN(E); • Urban Search and Rescue (USAR); • Water and High Volume Pumping (HVP); and • Command and Control.

48. A number of the National Resilience assets are located within the Brigade area reflecting the importance of the capital city to national resilience in providing these capabilities to both the London region and the rest of the country.

49. The Brigade has a full USAR capability and also hosts CBRN(E), Detection, Identification and Monitoring (DIM) and HVP capabilities.

50. Assessment and assurance for the Brigade’s National Resilience assets is exercised through the National Resilience Assurance Team (NRAT). The assurance process has been developed as a long term programme to ensure that the fire and rescue services, which have received National Resilience assets, achieve and maintain an efficient, robust and effective operational capability to respond to national and major emergencies. In previous years, this has centred on thematic reviews, including multi-capability and the dedicated use of equipment and vehicles. The assessment process has now changed to a three year rolling programme. At a high level, the process works as follows:

• Year 1 – Self-assessment • Year 2 – Coordinated exercise with direct observation by NRAT • Year 3 – National or regional exercise.

51. The Brigade has recently completed year two of the USAR assurance programme. This took the form of a directly observed 36 hour exercise at Waddington training site in Lincolnshire.

52. The exercise was the last of five annual exercises undertaken by the LFB in Q4 of the training calendar to confirm USAR related skills at the culmination of each training year.

53. A draft report has been submitted to the Brigade. Comments have been returned to NRAT and we are awaiting the final report. An action plan to address any outstanding issues will then be agreed with NRAT.

54. Brigade staff also support the fire and rescue service nationally in terms of the sector’s role in the government CONTEST strategy. This involves working collaboratively with colleagues from the other blue light agencies as well as government departments to develop multi-agency operational capabilities for responding to a wide range of terrorist related threats. London developed and implemented the concept of inter-agency liaison officers (ILOs) to UK fire and rescue services

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and the National ILO coordinator is a London officer. The London Fire Commissioner is the National Fire Chief Council’s Fire and Rescue Service Strategic Counter-Terrorism lead.

Business Continuity 55. There are a number of identified infrastructure and workforce related risks that are relevant to the Brigade. These can largely be divided into two categories: those risks that have the potential to place high levels of demand on the operational service (major incidents and emergencies) and those risks that have the potential to disrupt the service (business disruptions).

56. The Brigade has established business continuity arrangements in place. Since 2005 there has been a formal business continuity programme which has led to the successful identification of the activities that are critical to the organisation, enabled the exploration of the dependencies that exist between them and has assisted in the development and review of business continuity plans.

57. It is important that continuity arrangements are tested to assess their adequacy and to incorporate lessons learnt from testing to further improve plans. The Brigade testing and exercising programme includes formats such as departmental table top tests, corporate exercises and specialised tests such as ICT disaster management procedures.

58. During 2019/20, the Brigade’s testing and exercising programme included the ‘Autumn Falls’ exercise which took place on 26 September 2019. This was a no notice live exercise, led by the Metropolitan Police Service, to test the response of the emergency services to three simultaneous CBRN attacks at London locations with very high public attendances at Westfield in Stratford, King’s Cross Rail Station and Twickenham Stadium.

59. The scenario provided valuable learning both in terms of the nature of the incident and the challenges brought about by a multiple location attack. Exercises like this help make sure that the Brigade continues to improve its collective ability to respond safely and effectively to any challenge, reducing the risks to the people of London and ensuring a speedy recovery following a major incident.

60. In addition to the business continuity requirements of the Civil Contingencies Act 2004, fire and rescue authorities also have a statutory duty under Section 7 of the Fire and Rescue Services Act 2004 to “secure the provision of the personnel, services and equipment necessary to efficiently meet all normal requirements”. To meet the requirements of this duty, there are contingency arrangements (emergency fire crew capability (EFCC)) to deploy emergency fire crews and fire appliances capable of delivering services within a defined concept of operations. These arrangements have not needed to be used during 2019/20.

COVID-19 61. A new coronavirus disease (COVID-19) causing respiratory symptoms was first identified in December 2019 in China. The World Health Organization declared the outbreak of COVID-19 a pandemic on the 11 March 2020, as a result of COVID-19 spreading worldwide.

62. Throughout the disruption the Brigade has managed to operate at a steady state with all critical activities (i.e. those activities necessary for the delivery of key Brigade services) being managed as per our Business Continuity arrangements. Our capacity to respond to incidents and maintain our response time has been mostly unaffected and degradation strategies have been put in place to manage the impact on our staffing numbers.

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63. In-line with our Strategic Response arrangements (SRA) the Commissioner’s Continuity Group (CCG) is being convened on a regular basis to provide strategic management of the incident and ensure that the LFB remains prepared for any potential impacts of COVID-19 spread in London. We are also liaising with the National Fire Chiefs’ Council to ensure sharing of best practice and information across the country and that we are aligned with the national position as relevant.

64. We have adopted an approach limiting some activities in-line with Government’s ‘social distancing’ strategy. However, we have continued to provide our full emergency fire and rescue service response, maintaining operational assurance at buildings with simultaneous / waking watch provision, Fire Safety Inspecting Officer activity with additional pre appointment screening, alleged fire risk inspections again with additional pre appointment screening, operational risk database visits, premises risk assessment including high rise information gathering, and petroleum visits / hydrant inspections.

65. As well as ensuring our own critical activities are managed we have been able to assist our partner agencies through the Local Resilience Forum by providing staff and resources to support the pan London response with staff trained and deployed to assist the London Ambulance Service deliver its front line service, pandemic multi-agency response teams (PMART), and logistical support to the NHS.

66. The Brigade has set up a dedicated Recovery Group which will assist in plotting the path to recovery by prioritising the resumption of critical/important activities through risk assessments and aligning these to best support the governments social distancing relaxation plans. This group will be capturing lessons learnt and good practice to inform organisational improvements in efficiency, effectiveness and minimise the impact on our staff and their wellbeing. One of the Brigade’s Assistant Commissioners is leading the NFCC review into the national fire and rescue response to the pandemic to identify lessons to be learnt to support future response and pre- planning.

67. It is likely that the impact of the coronavirus will have a long term effect on the Brigade’s finances. It is hard to be certain about the overall financial impact but the Brigade has incurred additional costs owing to the pandemic. There is also an expectation that COVID-19 will impact on future funding, with this to be addressed in the Mayor’s Budget Guidance. The existing financial controls provide the mechanism to regularly review these costs and their impact on the budget position.

Governance assurance 68. The LFC is a corporation sole that came into being on 1 April 2018, replacing the London Fire and Emergency Planning Authority (LFEPA). The Mayor of London issued a London Fire Commissioner Governance Direction 2018 in March 2018 to set out those matters requiring Mayoral consent, those requiring the Deputy Mayor for Fire and Resilience’s consent and those on which the Deputy Mayor for Fire and Resilience needs to be consulted. It also requires the LFC to adopt the Greater London Authority (GLA) corporate governance framework and to follow GLA practice on staff political restrictions, based on those in the Local Government and Housing Act 1989. In addition, the functions of the LFC shall be exercised by the office holder to fulfil the commitments given by LFEPA as a signatory to the GLA Group Corporate Governance Framework Agreement.

69. The LFC’s governance framework is based on the CIPFA/SoLACE Delivering Good Governance in Local Government Framework 2016 which requires the LFC to be responsible for ensuring that:

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• business is conducted in accordance with all relevant laws and regulations; • public money is safeguarded and properly accounted for; and • resources are used economically, efficiently and effectively to achieve agreed priorities which benefit local people.

70. This includes: defining scrutiny arrangements; maintaining effective policies and procedures on whistleblowing and complaint handling (on the London Fire website); and engaging with all sections of the local community through community safety strategies and partnerships to ensure accountability. The LFC has a scheme of governance (LFC-0335) which incorporates a Corporate Code of Governance. The scheme sets out detailed governance arrangements for the Commissioner as the fire and rescue authority for London. It complies with the GLA Group Corporate Governance Framework and is drafted to ensure that the high standard of governance and accountability achieved by the predecessor Authority is continued.

71. The system of internal control is also a significant part of the LFC’s governance framework and is designed to manage risk to a reasonable level. It cannot eliminate all risk of failure to achieve policies, aims and objectives; it can therefore only provide reasonable and not absolute assurance of effectiveness.

72. The system of internal control is based on an ongoing process designed to identify and prioritise the risks to the achievement of the LFC’s policies, aims and objectives, to evaluate the likelihood of those risks being realised and the impact should they be realised, and to manage them efficiently, effectively and economically.

Decision making framework and scrutiny 73. The London Fire Commissioner’s decision-making framework is outlined below:

74. Steps one to three incorporate the LFC’s internal decision making structures. Step four is required by the Deputy Mayor for Fire and Resilience to ensure that only approved business proceeds to

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the GLA for consideration. Step five is required for documents produced by LFC, including this Statement of Assurance and similar documents such as the Annual Governance Statement, that fall under the national framework; these require a report and consideration by the Fire, Resilience and Emergency Planning Committee (as the proper instrument of the London Assembly). Steps six and seven are Greater London Authority (GLA) stages, required for a formal decision of the Mayor or Deputy Mayor for Fire and Resilience (DMFR) where the London Fire Commissioner has been required to consult or seek prior consent by the Mayor’s London Fire Commissioner Governance Direction 2018. Steps six and seven are not needed in matters that require prior consultation, as opposed to prior approval. Step eight is the final stage in the process.

75. Scrutiny of the decision making framework is exercised through the Directorate Boards, the LFC’s Commissioner’s Board, the Deputy Mayor’s Fire and Resilience Board, and the London Assembly via the Fire, Resilience and Emergency Planning Committee.

76. In terms of the impact of COVID-19 on governance arrangements, there has been minimal impact to date. Governance and decision making meetings are being conducted virtually through Microsoft Teams and the BT Conference Call facility which ensures that decisions and business as usual can progress

Review of effectiveness of governance arrangements 77. The LFC uses a number of ways to review the effectiveness of governance arrangements. One of the key assurance statements, in reviewing effectiveness, is the annual report and opinion of the external auditors. Another significant element is the internal audit function conducted on behalf of the LFC by the Mayor’s Office for Policing and Crime (MOPAC). MOPAC is fully compliant with Public Sector Internal Audit Standards (PSIAS). During 2019/20, MOPAC reported on a number of areas, including all key financial systems. The internal auditors’ opinion for 2019/20 was that, based on the areas audited, the LFC’s internal control environment and systems of internal control were adequate. This means that basic controls are in place but they may not be operating effectively. The end of year report detailing the work conducted by MOPAC can be located here.

78. The preparation of an Annual Governance Statement to support the Annual Statement of Accounts is a statutory requirement for local authorities. Its purpose is to demonstrate and evidence that there is a continuous review of the effectiveness of the Authority’s internal control, performance and risk management systems. The latest statement for 2019/20 includes an improvement action regarding the effective and timely delivery of the Transformation Delivery Plan (TDP), including delivery of the HMICFRS and Grenfell Tower Inquiry action plans. The Annual Governance Statement forms part of the Statement of Accounts 2019/20 and can be found here (update link when formally published).

Transparency 79. The LFC met the mandatory data publication as set out in the DCLG Transparency Code (February 2015). There is a dedicated transparency page on the London Fire Brigade website here as well as a number of data sets on the London Data Store, including data for all incidents attended and resources mobilised to those incidents since January 2009 (updated monthly). The web mapping tool (here) allows users to see the numbers of different types of incidents as well as attendance times for first and second fire engines down to ward level, and is updated monthly.

Financial assurance 80. All local authority accounts are required to adopt ‘proper accounting practice’ based on either statutory requirements or the Code of Practice on Local Authority Accounting in the UK (the

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Code) as published by the Chartered Institute of Public Finance and Accountancy (CIPFA). These specify the principles and practices of accounting required to prepare a Statement of Accounts that ‘present a true and fair view’.

81. For the financial year, 2019/20, the Director of Corporate Services has provided an annual statement summarising and supporting the annual accounts. This summary and a copy of the accounts was approved and signed off by the LFC in July 2020 and are publicly available.

82. An independent audit of the accounts is undertaken by an external audit provider. For the year 2019/20, this work was undertaken by Ernst and Young LLP.

83. The external audit provider undertakes a review of the accounts and forms an overall opinion which is published by 31 July each year. This follows the statutory deadline for producing the accounts having been brought forward for the financial year 2019/20 to improve financial reporting arrangements.

84. A copy of the statement of accounts report for 2019/20, along with the external auditor’s opinion can be found here (update link when published).

Efficiency Plan 85. In March 2016 the Secretary of State for Communities and Local Government invited local authorities to publish locally owned and locally driven four year efficiency plans. An Efficiency Plan for LFEPA was subsequently agreed by London Fire and Emergency Planning Authority on 29 September 2016 for the period 2016 to 2020, which then also went on to form part of a GLA Group-wide Efficiency Plan. The planning assumptions included in that plan have been kept under review and an updated budget gap was reported in the March 2020 Budget report (LFC- 0324y-D).

86. In addition to the efficiency plan, the LFC is also required to produce a medium term financial plan and a reserves strategy under the national framework. Both of these documents can be found as part of the March 2020 Budget report (LFC-0324y-D) and the Budget Submission to the Mayor respectively (LFC-0259y-D).

Inspection, Intervention and Accountability

Grenfell Tower Inquiry 87. On 14 June 2017, the Brigade received the first of multiple calls to a fire at Grenfell Tower in North Kensington. The fire affected all floors of the 25 storey building and was declared a major incident by the Brigade. The fire was the largest residential fire attended by the Brigade since the Second World War, and resulted in the deaths of 72 persons.

88. Phase 1 of the Grenfell Tower Inquiry, which focused on what happened on the night of the fire, ended in December 2018. During the Phase 1 hearings, 83 Brigade staff gave oral evidence with a further 262 statements read into the record.

89. Inquiry Chair Sir Martin Moore-Bick published his Phase 1 report in October 2019 which incorporated a number of recommendations directed at the Brigade, together with recommendations aimed at other fire and rescue services and other emergency services. In addition, a number of recommendations were directed at building owners and managers and Her Majesty’s Government.

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90. The key findings and the improvement actions to address the Inquiry recommendations, alongside the operational learning identified by the Brigade’s internal investigation, have been incorporated into a comprehensive action plan, which also contains deliverables to address the findings of the HMICFRS inspection of the Brigade (more on this later). The deliverables are monitored through the Brigade’s Transformation Board which has subsumed the Grenfell Tower Improvement Board and progress is reported to the Home Office, the Mayor of London and HMICFRS on a monthly basis.

91. The Brigade has already implemented a number of changes, including:

• Pre-Determined Attendance - In 2017, after the Grenfell Tower fire, the standard response to a high-rise fire was changed to five fire engines and an aerial appliance. Where the Brigade receives multiple calls and cladding fire has been reported, this increases to 10 fire engines and an aerial appliance. • New firefighting equipment – New fire escape hoods are being used to protect residents from toxic smoke, the implementation of a drone capability has increased the situational awareness of incident commanders , new extended height aerial appliances with turntable ladders of up to 64 metres, and Urban Search and Rescue WASP devices (Warning Alarm for Stability Protection) for structural monitoring of buildings have been implemented. • Training –Incident Command re-validation courses were introduced for junior officers in January 2020 as the phase of a wider re-validation programme for all incident commanders. Re-validation forms part of a new Incident Command Strategy which will deliver enhanced and accredited training for all incident command levels. . • Control improvements – The Brigade has implemented a Control Improvement Plan containing short, medium and long term improvement deliverables to improve the Brigade’s emergency call handling and appliance mobilising capability. • Information gathering – The Brigade is overhauling the way it gathers, records and shares operational risk information across the Brigade. This work has included ensuring that electronic Premises Information Plates (ePIPs) are available for all residential high rise premises. As of the end of March 2020, a total of 80% of potential high rise buildings (4640 out of 5796) had a Premises Risk Assessment (PRA) completed and 3343 (58%) ePIPs had been completed for buildings over 18m. It is anticipated that all high rise buildings will have had a PRA undertaken and an ePIP completed by the end of the 2020/21 financial year.

92. Further work is being undertaken as part of the action plan to address the recommendations of the Grenfell Tower Inquiry and HMICFRS, including a review of high rise firefighting, fire survival guidance policies and development of a new evacuation and rescue policy. There will also be training packages and a programme of exercising to support staff to embed the new policies. A new incident command strategy is also under development, to obtain a consistent application of incident command across the organisation and to ensure all relevant officers have the appropriate knowledge and skills to be the best they can. Specific incident command policies are also being reviewed including dynamic risk assessments, the decision making model, incident communications, recording decisions at incidents, command and control structures, and search and rescue procedures. Much of this is scheduled to come into force in the next financial year.

93. The General Counsel’s Department and the Brigade’s Grenfell Tower Investigation and Review Team (GTIRT) continues to support the work of the Inquiry, police investigation and the Brigade’s own learning and safety investigation into the fire. The Metropolitan Police and Inquiry are

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continuing to take statements from current and former Brigade staff and GTIRT continues to co- ordinate this work whilst providing information, support and guidance to staff.

94. To alleviate the need for future inquests into the fatalities, the Inquiry is seeking to carry out an investigation into the deaths caused by the fire. Further details of how the Inquiry intends to fulfil this function are awaited.

95. Phase 2 of the Inquiry commenced in early 2020 but was suspended as a result of the COVID-19 pandemic. The Inquiry recommenced in July 2020 and anticipates completing its hearings by April 2022.

Inspection by Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services 96. In July 2017, Her Majesty’s Inspectorate of Constabulary’s remit was extended to include inspections of fire and rescue services in England, and was subsequently renamed as Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS). As a result of this, HMICFRS now assesses and reports on the efficiency and effectiveness of the 45 fire and rescue services in England.

97. The Inspectorate provides a crucial assurance function to consider how effective and efficient fire and rescue services are, how well they manage their people and whether they are fulfilling their statutory obligations. The Inspectorate also highlights good practice and identifies areas where improvement is needed so that remedial or constructive action can be taken.

98. The first inspection programme has now been completed, and the HMICFRS has drawn evidence from inspections of all 45 fire and rescue services in England in order to inform the annual state of fire report. In the first annual assessment of fire and rescue services in England, Her Majesty’s Chief inspector of Fire and Rescue Services, Sir Thomas Winsor acknowledged the strong commitment from firefighters to protect the communities they serve. He also noted the sector’s greatest strength is in how it responds to emergencies, with demonstration of a number of life- saving initiatives and a strong health and safety culture. However, the report also concluded that the fire and rescue sector needs significant reform in several areas, notably how the sector complies with building safety regulations and tackling working environments to improve diversity.

99. The Brigade’s inspection was conducted at the end of tranche three in July/August 2019. In December 2019, HMICFRS presented London Fire Brigade with a final report against the three judgement criteria; effectiveness, efficiency and people.

100. The HMICFRS concluded that the Brigade generally required improvement across all three areas. Specifically, the HMICFRS rated the Brigade as ‘inadequate’ in the area of skills and training, with the report identifying a ‘cause for concern’ requiring immediate action. The cause for concern related to addressing a risk critical skills gap in emergency driver training, and incident command training. Actions have been put in place for these items with both emergency vehicle driver training and blue light training for car drivers expected to be completed by January 2022 and the revalidation of all incident command levels complete by December 2021. Both actions feature prominently in the TDP and are being monitored by the Home Office, the Mayor’s Office and HMICFRS.

101. The Brigade has accepted all the recommendations outlined in the inspection report. We created an action plan which has been consolidated with the action plan arising from

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recommendations from Phase 1 of the Grenfell Tower Inquiry. Progress on the action plan is reported monthly to HMICFRS.

102. The next full round of HMICFRS inspections for the 45 fire and rescue services in England have been delayed until 2021/22 owing to the coronavirus pandemic.

Transformation Delivery Plan 103. As a result of the inspection and Phase 1 of the Grenfell Tower Inquiry , the LFC worked with the senior leadership team to produce a delivery plan for the transformation of the Brigade - the aforementioned Transformation Delivery Plan (TDP). It sets out the short, medium and long-term priorities for the Brigade. The TDP includes clear actions with completion dates. The central purpose behind the plan is to get the Brigade to learn to adapt in a more agile and rapid way and to put in place the right behaviours to achieve this.

104. The TDP is based on four strategic pillars; (1) The best people and best place to work, (2) Seizing the future, (3) Delivering excellence, and (4) Outward facing. There are a number of actions against each pillar which the Brigade needs to deliver to transform itself.

105. The plan has been refreshed in light of some delays caused by COVID-19 but we remain fully committed to delivering every action in the plan and meeting every recommendation made by the Grenfell Tower Inquiry and the HMICFRS report. Actions which have completed include incident command policy revision, issue of smoke hoods, rolling out our maintenance of skills training programmes to all operational staff, sharing risk data with neighbouring services and establishing a dedicated team to promote better fire alarm management.

106. In summary, the Brigade has been found to require improvement in a number of key areas. The TDP is the Brigade’s route to delivering excellence.

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Assurance Declaration 107. This statement functions as the LFC’s Statement of Assurance under the Fire and Rescue Service National Framework. Officers are satisfied that the elements of the LFC’s system of internal control meets the requirements of the National Framework. Although some of the LFC’s financial and governance and operational assurance arrangements have been challenged through external assessment, an action plan (the TDP), has been put in place to address these and make sure that they are adequate and operating effectively.

Andy Roe London Fire Commissioner

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Annex to the Statement of Assurance – Key evidence of compliance with the National Framework (2018)

Requirement Compliance Evidenced by:-Source Documents/Processes Section 2: Delivery of Functions1

Identify and ▪ Every fire and rescue authority must assess all foreseeable fire ▪ London Safety Plan incorporating sections on: assess and rescue related risks that could affect their communities, - Risk in London whether they are local, cross-border, multi-authority and/or - Helping to make London safe national in nature from fires to terrorist attacks. Regard must be - Responding in an emergency had to Community Risk Registers produced by Local Resilience - Responding effectively (working with neighbouring brigades)

Page 136 Page Forums and any other local risk analyses as appropriate. ▪ Assessment of local risk ▪ London Resilience Group ▪ Fire and rescue authorities must put in place arrangements to ▪ London Safety Plan prevent and mitigate these risks, either through adjusting ▪ Risk in London existing provision, effective collaboration and partnership ▪ - Helping to make London safe working, or building new capability. Fire and rescue authorities ▪ - Responding in an emergency should work through the Strategic Resilience Board where ▪ - Responding effectively (working with neighbouring brigades) appropriate when determining what arrangements to put in ▪ London Blue light collaboration place. Prevent and ▪ Fire and rescue authorities must make provision for promoting ▪ LSP Commitments: LSP1, 2, 3, 4, 5, 6, 8, 9, 11, 12 protect fire safety, including fire prevention, and have a locally ▪ Home Fire Safety Full Guide (on website) determined risk-based inspection programme in place for ▪ Essential reading for businesses and organisations (on website) enforcing compliance with the provisions of the Regulatory Reform (Fire Safety) Order 2005 in premises to which it applies. Respond ▪ Fire and rescue authorities must make provision to respond to ▪ London Safety Plan - Responding in an emergency incidents such as fires, road traffic collisions and other ▪ Cross border agreements (Section 13/16 agreements) emergencies within their area and in other areas in line with their mutual aid agreements.

1 Section 1 of the National Framework (2018) is the Introduction

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Requirement Compliance Evidenced by:-Source Documents/Processes ▪ Fire and rescue authorities must, so far as is practicable, enter ▪ Cross Border agreements (Section 13/16 agreements) into reinforcement schemes, or mutual aid agreements, with ▪ National resilience assets other fire and rescue authorities for securing mutual assistance. ▪ National operational guidance programme ▪ Fire and rescue authorities must have effective business ▪ Strategic Response Arrangements continuity arrangements in place in accordance with their duties ▪ Corporate Business Continuity Policy under the Civil Contingencies Act 2004. Within these ▪ Capitalguard arrangements, fire and rescue authorities must make every ▪ London Local Authority Coordination Centre endeavour to meet the full range of service delivery risks and ▪ London Local Resilience Forum national resilience duties and commitments that they face. Business continuity plans should not be developed on the basis of armed forces assistance being available. Collaboration ▪ Fire and rescue authorities must collaborate with other fire and ▪ London Local Resilience Forum rescue authorities to deliver intraoperability (between fire and ▪ National Inter-agency liaison officer – LFB officer rescue authorities) and interoperability (with other responders ▪ Inter-agency liaison offers (ILOs) such as other emergency services, wider Category 1 and 2 Page 137 Page ▪ JESIP responders and Local Resilience Forums) in line with the Joint ▪ NOL/JOL learning Emergency Services Interoperability Principles (JESIP). Fire and ▪ Joint statement of intent rescue authorities must collaborate with the National Resilience ▪ London blue light collaboration Lead Authority to ensure interoperability is maintained for National Resilience assets. Section 3: National Resilience

National ▪ Fire and rescue authorities must work with the lead authority to ▪ London Fire Commissioner - National Resilience Lead for Resilience support the national resilience assurance processes in order to CBRN(E) ensure capabilities are maintained at a high state of operational readiness. This includes co-operation of fire and rescue authorities, as necessary, on devolved training and, where applicable, on the long-term capability management arrangements. ▪ Fire and rescue services, through the NFCC’s representation on ▪ London Fire Commissioner - member of FRSRB the Strategic Resilience Board, must also work with Government to identify and address any national resilience capability gaps identified through ongoing analysis of the National Risk Assessment.

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Requirement Compliance Evidenced by:-Source Documents/Processes Gap Analysis ▪ Fire and rescue authorities’ risk assessments must include an ▪ LSP commitment: LSP15 analysis of any gaps between their existing capability and that ▪ Operational Resilience Department needed to ensure national resilience (as defined above). ▪ Special Operations Group ▪ Assessment by NRAT ▪ As part of their analysis, fire and rescue authorities must ▪ LFB lead in CONTEST strategy highlight to the Home Office or the Fire and Rescue Strategic Resilience Board, any capability gaps that they believe cannot be met even when taking into account mutual aid arrangements, pooling and reconfiguration of resources and collective action. National ▪ The National Coordination and Advisory Framework (NCAF) has ▪ Commissioner – member of NFCC Coordination and been designed to provide robust and flexible response ▪ LFB support for NFCC (and NCAF) Advisory arrangements to major emergencies that can be adapted to the Framework nature, scale and requirements of the incident. Fire and rescue authorities must proactively engage with, and support, the NCAF

Page 138 Page arrangements including the NFCC’s lead operational role. Response to ▪ Fire and rescue services must be able to respond to the threat of ▪ Special Operations Group – Counter terrorism work streams Terrorist Attacks terrorism and be ready to respond to incidents within their areas or Marauding and across England. Fire and rescue services should also be Terrorist interoperable to provide operational support across the UK to Firearms Attacks terrorist events as required. Government recognises the critical contribution of fire and rescue services when responding to acts of terrorism. This is an agreed function of fire and rescue services as set out in the National Joint Council for Local Authority Fire and Rescue Services Scheme of Conditions of Service (“the Grey Book”) and is encompassed within the broad descriptions within the existing agreed firefighter role maps: to save and preserve endangered life, and safely resolve operational incidents. National ▪ Fire and rescue authorities must continue to work collectively ▪ Commissioner – member of FRSRB Resilience and with the Fire and Rescue Strategic Resilience Board and the ▪ LFB lead in CONTEST strategy Assurance national resilience lead authority to provide assurance to ▪ National Resilience Assurance Team government that: ▪ National resilience assets ▪ existing national resilience capabilities are fit for purpose and ▪ Exercise programmes – USAR, Unified Response robust; and ▪ Lambeth Blue Light Demonstration Day ▪ risks and plans are assessed and any gaps in capability that are needed to ensure national resilience are identified.

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Requirement Compliance Evidenced by:-Source Documents/Processes ▪ Fire and rescue authorities with MTFA teams must work with ▪ Operational Resilience officer seconded to National Counter police forces and ambulance trusts to provide tri-service Terrorism Policing Headquarters (NCTPHQ) assurance of this capability. ▪ National Inter-agency Liaison officers (NILO) work closely with CT Policing and other key agencies. Section 4: Governance

Managing the ▪ Each fire and rescue authority will appoint an individual – ▪ Mayor appoints LFC Fire and Rescue commonly known as a Chief Fire Officer – who has responsibility ▪ Deputy Mayor for Fire and Resilience Service/Chief for managing the fire and rescue service. This role does not have ▪ Deputy Mayor’s Fire and Resilience Board Fire Officer to be operational but includes managing the personnel, services ▪ Fire Resilience and Emergency Planning Committee and equipment secured by the fire and rescue authority for the purposes of carrying out functions conferred on it by the Fire and Rescue Services Act 2004, Civil Contingencies Act 2004, and other enactments. Each fire and rescue authority must hold this

Page 139 Page person to account for the exercise of their functions and the functions of persons under their direction and control. ▪ The chief fire officer must, in exercising their functions, have ▪ London Safety Plan regard to the fire and rescue authority’s Integrated Risk ▪ LFB quarterly performance reports Management Plan and any set objectives and priorities which ▪ LFB commitments reports may be outlined in a strategic plan. The fire and rescue authority should give due regard to the professional advice of the Chief Fire Officer while developing the Integrated Risk Management Plan and when making decisions affecting the fire and rescue service.

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Requirement Compliance Evidenced by:-Source Documents/Processes Documents to be ▪ Each plan must: ▪ London Safety Plan - Section on Helping to make London safe, prepared: ▪ reflect up to date risk analyses including an assessment of all incorporating an integrated community safety programme, foreseeable fire and rescue related risks that could affect the area working smarter with people and businesses, wellbeing in the i) Integrated Risk of the authority; community, strategic partnerships to reduce risk, community Management ▪ demonstrate how prevention, protection and response activities safety investment fund. Plan will best be used to prevent fires and other incidents and ▪ London Safety Plan - Section on Helping to make London safe, mitigate the impact of identified risks on its communities, incorporating enforcing fire safety laws, understanding our through authorities working either individually or collectively, in approach, protecting heritage buildings in London, a way that makes best use of available resources; understanding complex buildings, high rise. ▪ outline required service delivery outcomes including the ▪ London Fire website, hardcopies on request allocation of resources for the mitigation of risks; ▪ Consultation process (LSP covering report – FEP 2723) ▪ set out its management strategy and risk-based programme for ▪ LSP - 4 year plan with review enforcing the provisions of the Regulatory Reform (Fire Safety) Order 2005 in accordance with the principles of better regulation

Page 140 Page set out in the Statutory Code of Compliance for Regulators, and the Enforcement Concordat; ▪ cover at least a three-year time span and be reviewed and revised as often as it is necessary to ensure that the authority is able to deliver the requirements set out in this Framework; ▪ reflect effective consultation throughout its development and at all review stages with the community, its workforce and representative bodies and partners; and ▪ be easily accessible and publicly available. ii) Annual ▪ The statement should outline the way in which the authority and ▪ Statement of Assurance 2019/20 (this document) statement of its fire and rescue service has had regard – in the period covered assurance by the document – to this National Framework, the Integrated Risk Management Plan and to any strategic plan (e.g. the Fire and Rescue Plan – see 4.10 below) prepared by the authority for that period. The authority must also provide assurance to their community and to government on financial, governance and operational matters. For PCC FRAs, this statement is subject to scrutiny by the Police, Fire and Crime Panel. The name of this statement differs across governance models (e.g. in the case of PCC FRAs it is called the ‘Fire and Rescue Statement’ and in Greater Manchester the ‘Fire and Rescue Declaration’).

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Requirement Compliance Evidenced by:-Source Documents/Processes iii) Financial plans ▪ A medium-term financial strategy, an efficiency plan and a ▪ March – LFB Budget submission 2020/21 reserves strategy. These can be combined or published separately. Section 5: Achieving Value For Money

Achieving Value ▪ Fire and rescue authorities must manage their budgets and ▪ LFC’s Scheme of Governance for Money spend money properly and appropriately, and ensure the ▪ Budget process efficient and effective use of their resources, pursuing all feasible ▪ Quarterly budget reporting and monitoring opportunities to keep costs down while discharging their core ▪ Performance reporting duties effectively. Fire and rescue authorities should regularly ▪ Recruitment and selection review the numbers and deployment of firefighters and other staff to ensure that their fire and rescue service has a workforce that is commensurate with the risks that they face. ▪ Fire and rescue authorities must ensure that financial decisions ▪ LFC’s Scheme of Governance are taken with the advice and guidance of the chief finance Page 141 Page ▪ Treasury management officer and that decisions are taken with an emphasis on delivering value for money to the public purse. Fire and rescue authorities should ensure that management of their finances is undertaken with regard to published guidance including those set out at Annex B (of the National Framework). Commercial ▪ Each fire and rescue authority must demonstrate that it is ▪ GLA Collaboration Board Transformation achieving value for money for the goods and services it receives. ▪ London Blue Light Collaboration Every fire and rescue authority should look at ways to improve its commercial practices including whether they can aggregate their procurement with other fire and rescue authorities and other local services (e.g. police) to achieve efficiencies. ▪ Fire and rescue authorities must demonstrate and support ▪ ESN programme national and local commercial transformation programmes where ▪ PPE contract appropriate. Each fire and rescue authority should be able to demonstrate full awareness of the objectives to standardise requirements, aggregate demand and manage suppliers of products and services within their commercial arrangements.

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Requirement Compliance Evidenced by:-Source Documents/Processes ▪ Fire and rescue authorities must ensure that their commercial ▪ LFB Procurement policies and procedures activities, be that the placement of new contracts or the use of ▪ Contracts Management Team existing contracts, is in line with their legal obligations, including but not limited to the Public Contracts Regulations 2015, the Public Services (Social Value) Act 2012, the Modern Slavery Act 2015 and transparency commitments. Trading ▪ Fire and rescue authorities must ensure any actions taken in ▪ LFBe – currently dormant respect of their trading companies are considered against the requirements of competition law. Any financial assistance – in cash or in kind – given by an authority that establishes or participates in it, should be for a limited period, set against the expectation of later returns, and re-paid by those returns. Any assistance should be provided under a formal agreement with the company and must be entered into for a commercial

Page 142 Page purpose. Before entering into such an agreement, the authority should satisfy itself that it will achieve its objective, and the company should satisfy itself that it will meet its objective in terms of its business plan. The parties should consider any State Aid implications and obtain their own expert advice where necessary. Section 6: Workforce

Fitness principles ▪ Fire and rescue authorities have an important role in helping to ▪ Fitness policy ensure their firefighters remain fit and are supported in remaining in employment. Each fire and rescue authority must comply with the fitness principles set out at Annex C (of the National Framework) Re-engagement ▪ Fire and rescue authorities must not re-appoint principal fire ▪ LFB recruitment policies of Senior Officers officers after retirement to their previous, or a similar, post save for in exceptional circumstances when such a decision is necessary in the interests of public safety. Any such appointment must be transparent, justifiable and time limited.

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Requirement Compliance Evidenced by:-Source Documents/Processes ▪ To ensure greater fairness and the exchange of talent and ideas, ▪ LFB principal officer posts - advertised externally all principal fire officer posts must be open to competition nationally, and fire and rescue authorities must take account of this in their workforce planning. Section 7: Inspection, Intervention and Accountability

Inspection ▪ All fire and rescue authorities must cooperate with the ▪ Strategy and Risk internal inspection support team inspectorate and its inspectors to enable them to deliver their ▪ Provision of data to HMICFRS by Information Management statutory function. This includes providing relevant data and information to inform inspections. The Home Office and HMICFRS will work together to align data and information collections where possible to avoid duplication. ▪ Fire and rescue authorities must give due regard to reports and ▪ LFB’s inspection report – December 2019 recommendations made by HMICFRS and – if recommendations ▪ GT/HMI action plan are made – prepare, update and regularly publish an action plan Page 143 Page detailing how the recommendations are being actioned. If the fire and rescue authority does not propose to undertake any action as a result of a recommendation, reasons for this should be given. When forming an action plan, the fire and rescue authority could seek advice and support from other organisations, for example, the National Fire Chiefs Council and the Local Government Association; and, for those areas where a PFCC has responsibility for fire governance, the Association of Police and Crime Commissioners. Accountability ▪ Each fire and rescue authority must hold the individual who has ▪ Deputy Mayor for Fire and Resilience responsibility for managing the fire and rescue service – an ▪ Fire, Resilience and Emergency Planning Board meetings operational or non-operational Chief Fire Officer – to account for ▪ Fire and Resilience Board meeting the delivery of the fire and rescue service and the functions of ▪ Delegated authority arrangements persons under their direction and control. In London, the Mayor ▪ Committee/Board constitution/Terms of reference of London must hold the London Fire Commissioner, as fire and rescue authority for Greater London, to account for the exercise of the Commissioner’s functions.

31 of 32 OFFICIAL

Requirement Compliance Evidenced by:-Source Documents/Processes Transparency ▪ Each fire and rescue authority must comply with their statutory ▪ Data and transparency arrangements - London Fire transparency requirements. The nature of the requirements is ▪ London Datastore dependent on the legal basis of the authority; for example, combined fire and rescue authorities would be subject to the Local Authority Transparency Code 2015 while PCC FRAs must comply with requirements under section 11 of the Police Reform and Social Responsibility Act 2011 and the Elected Local Policing Bodies (Specified Information) Order 2011. All fire and rescue authorities should therefore publish certain information, including: senior salaries; register of interests; staffing; income and expenditure; property; rights and liabilities; and decisions of significant public interest. Fire and rescue authorities must make their communities aware of how they can access data and information on their performance.

Page 144 Page

32 of 32 Appendix 3

APPENDIX 2

Statement of Assurance 2019/20 Performance data for five years to 2019/20

October 2020

The London Fire Commissioner is the fire and rescue authority for London and is head of the London Fire Brigade.

Page 145

About this publication Other LFB Data publications

Publication date: 12 October 2020 The London Fire Brigade Fire Facts publications are:

• Fires incident response times – here This document was produced by the London Fire Brigade • Fires in Greater London – here Information Management Team. • Fatal fires in Greater London – here For information about this publication contact: • Finance and performance reporting 2019/20 – here

David Wyatt Other data available LFB Information Management 169 Union Street The LFB publishes a range of data on the London London SE1 0LL Datastore. Much of these data are updated on a monthly basis. Go to the LFB page on the datastore to see what is Tel: 020 8555 1200 available – https://data.london.gov.uk/publisher/lfb. email: [email protected]

This document, and the accompanying tables, are available Version history to download from the London Datastore at https://data.london.gov.uk/publisher/lfb This version (v1) published on 12 October 2020.

Copyright and reproduction

This publication is the copyright of the London Fire Brigade. You may use or re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government- licence/

The London Fire Commissioner and the London Fire Brigade

The London Fire Commissioner (LFC) is the fire and rescue authority for London and is head of the London Fire Brigade.

For more information about LFC and the work of the London Fire Brigade visit www.london-fire.gov.uk.

Page 146 ii

Contents

Introduction ...... 5 Fifth London Safety Plan (LSP5) ...... 5 The current London Safety Plan ...... 5 Impacts on performance in the period since LSP5 to 2019/20 ...... 5 Performance reporting ...... 7 Emergency calls received and incidents attended ...... 8 Attendance times ...... 10 First, second and third pumping appliances ...... 10 Overall pumping appliance ‘incident’ response time and crew turn-out time ...... 11 Special appliances ...... 12 Ward pumping appliance attendance times ...... 13 Fire casualties (fatal and non-fatal) ...... 15 Fires...... 17 Fire safety ...... 19 Regulatory fire safety ...... 19 Community safety...... 20 LFB performance compared to all English fire and rescue services ...... 21 Incidents attended by the fire and rescue service ...... 21 Fires ...... 21 False alarms ...... 21 Non-fire incidents (special services) ...... 21 Fire-related fatalities ...... 22 Fire-related non-fatal casualties ...... 22 Proportions of fires, false alarms and special services ...... 22 Notes on data ...... 23 Correction to data for earlier years ...... 23 Attendance time calculation ...... 23 Fire engine response times ...... 23 Special appliance response times ...... 23 Second and third appliance average attendance performance ...... 24 Methodological difficulties working at ward level...... 24 Annex 1 | Borough data...... 25 Annex 2 | Ward data ...... 32

Page 147 iii

Page 148 Introduction

Introduction

This document sets out key performance information In addition to these LSP5 changes, 13 further fire for five years to 2019/20 to support the Statement of engines were permanently removed from stations in Assurance (SoA) for 2019/20. June 2016. These fire engines had been temporarily removed from stations in August 2013 to provide a Fifth London Safety Plan (LSP5) contingency resource – the Emergency Fire Crew Prior to the five year period covered by this document Capability (EFCC) – in the event of strike action. (in January 2014), changes were made to the number Current London Safety Plan of fire stations and fire engines as part of the implementation of the Fifth London Safety Plan1 The current London Safety Plan 2017 was approved in (LSP5). The LSP5 was approved by the former London March 2016 and covers a four-year period from April Fire and Emergency Planning Authority (LFEPA) on 12 2017 to March 2021 (2017/18 to 2020/21). It is September 2013, following a Mayoral Direction. It available on the LFB website here. originally covered a three-year period from April 2013 to March 2017 (2013/14 to 2016/17) but was Impacts on performance in the period since extended for one year (2017/18). The major changes LSP5 to 2019/20 set out in the LSP5 were implemented on 9 January Performance in 2018/19 is impacted by a range of 2014 as follows: changes alongside those in LSP5 which includes

• The closure of 10 fire stations. • the initial temporary removal and ultimate • The number of fire engines (pumping appliances) permanent removal of EFCC appliances from reduced by 14 (net). stations; and • station/appliance temporary changes as a result of • Five appliances were redeployed to different the PFI station rebuilding programme (between stations. April 2014 to June 2016). • The number of fire rescue units (specialist rescue vehicles) reduced from 16 to14. In considering some of the numbers in this document, it is important to recognise the changes to fire stations • The minimum crewing levels on fire rescue units and fire engines in earlier performance years (April to reduced from five firefighters to four. March), as follows: Other changes at stations were introduced (before 9 • in 2014/15 – the performance year with LSP5 January 2014) including: changes fully implemented, but still with 13 EFCC • Alternate crewing introduced on the scientific appliances temporarily removed and station support units at Poplar and Hammersmith. temporary closures arising from the station rebuilding (PFI) project. • Alternate crewing introduced on the two remaining incident response units at Wimbledon • in 2015/16 – the performance year with LSP5 and Plaistow changes fully implemented, 13 EFCC appliances temporarily removed from stations, and temporary • On-demand mobilising for hose-laying and bulk station closures arising from the PFI station foam units at the incident support centres. rebuilding programme. In November 2015, a new mobilising system was live, which introduced (a) mobilising to individual addresses (rather to a

1 The London Safety Plan is the LFC’s Integrated Risk Management Plan. Page 149 5

street); and (b) geographic mobilising which used a fire engine location to determine which was closest to be mobilised to an incident. • in 2016/17 – the performance with LSP5 changes fully implemented, 13 EFCC appliances temporarily removed from stations from April 2016 and permanently removed from June 2016, and there were a few temporary station closures arising from the PFI station rebuilding programme in April, May and June 2016. • in 2017/18 – there were no changes to fire stations or fire appliances this year. • in 2018/19 – there were no changes to fire stations or fire appliances this year. • In 2019/20 – the SoA year. There were no changes to fire stations or fire appliances this year.

Page 150 6

Performance reporting

The data in this document is not focussed on performance against indicators/targets but provides a trend analysis for the various data sets presented.

The Brigade publishes a quarterly performance report (for end June, September, December and March) usually within about six weeks of the end of the relevant quarter. These quarterly reports can be found on the Brigade’s web site (here – search for performance) and also on the London Datastore; for 2019/20 here, and for the current year (2020/21) here.

The data published in this document for 2019/20 is consistent with the end of year Our Performance report (available on the London Datastore here).

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Emergency calls received and incidents attended

• The numbers of emergency (999) calls received and the incidents attended over the five years to 2019/20 are set out in the chart below. Data for incidents attended is available in annex 1C (borough) and 2B (ward). Emergency call data is not available at ward or borough level as the location of a caller is not captured.

• London-wide, the number of incidents attended by the Brigade in 2019/20 was two per cent lower than in the previous year, but was similar to the five-year average. The number of emergency calls received increased year on year to 2018/19, but was some six per cent higher than five years ago.

• The total number of fires attended is some 15 per cent lower in 2019/20 compared to five years earlier, and remains below 20,000 annually. There was no significant change in the number of special services attended in 2019/20, although the number is up by 11 per cent over the five-year period. False alarms show a year-on-year upward trend across the five years, and up by 12 per cent compared to 2015/16.

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• In 2019/20, the proportions of different types of incident is shown in the chart below. False alarms now represent some 52 per cent of all incidents attended, with special services at 31 per cent and fires at 17 per cent.

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Attendance times

First, second and third pumping appliances • The London-wide attendance time performance2 for first, second and third pumping appliances (fire engines) is summarised in the chart below. London-wide and borough attendance times for five years are set out in annex 1A (borough) and Annex 2A (ward). Attendance times are measured from the time the appliance is mobilised to arrival of the appliance at the incident address, although the Brigade does publish the full incident response time (from the time the 999 call is answered to arrival of the appliance at the incident scene – see below). The Brigade’s attendance standards are for performance London-wide, and whilst it aims to meet its attendance standard at borough level but does not undertake to meet the standards at any smaller geography (e.g. at ward level). We also measure the total time from answering a 999 call to arrival of fire engines at the incident (the ‘incident response time’) and this is set out below and also in annex 1A and 2A.

• Average speed of arrival for a first appliance at an incident in 2019/20, at 5m:12s, was one second faster than the previous two years, but 20 seconds faster than in 2015/16 (the year after the LSP5 changes were fully implemented). In 2019/20, only Hillingdon boroughs fell outside the six minutes average target for first appliance (at 6m:09s). The temporary closure of some fire stations for rebuilding in 2015/16 resulted in slower first and second appliance times in that year.

• London-wide, second appliance average response time to incidents in 2019/20, at 6m:30s, was 21 seconds faster than in 2015/6. In 2019/20, no borough was outside the second appliance average attendance target of eight minutes.

• London-wide, the average third appliance response time in 2019/20, at 7m:36s, was 44 seconds faster than in 2015/16, and the fastest time out of the five years shown. There is no target for third appliance speed of arrival, but performance is well within the benchmark average of 10 minutes used during LSP5 consultation. No borough in 2018/19 fell outside this 10 minute benchmark.

2 See the ‘Notes on data;’ on page 23. Page 154 10

• In considering attendance time performance, it should be noted that 60 per cent of all incidents were attended by only one appliance; 32 per cent of incidents received two appliances, with just nine per cent receiving three or more appliances. The data underpinning third appliance attendance time performance is, therefore, more limited than that for the first or second appliance.

Pumps attending incidents in 2019/20

8%

One pump

32% Two pumps

60% Three or more pumps

Overall pumping appliance ‘incident’ response time and crew turn-out time • The overall incident response time (from time of call to arrival of first appliance) in 2019/20, at 6m:53s, was 35 seconds faster than five years earlier (2015/16). The London-wide performance is shown in the chart below. As the incident response time covers call handling, the equivalent performance target (for a first appliance) would be an average 7m:40s (1m:40s call handling plus six-minute attendance). Only Havering and Hillingdon boroughs had an incident response time outside this notional target. Details of the overall incident response time between answering the 999-call answer and arrival of the first pumping appliance at incident scene are published for in annexes 1A (borough) and 2A (ward).

• Crew turn-out performance, at 1m:18s, was slightly slower than in previous years. The crew turn-out time is part of the first, second and third appliance response times (which are measured from the time of mobilisation to arrival at the incident address). Data on pumping appliance crew turnout performance is available by borough in annex 1A; as this data is for station watch performance, it is not available at ward level.

Note: crew turnout time not to same scale.

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Special appliances • Data for special appliance average response times – for fire rescue units (FRUs) and aerial appliances – is shown in the chart below for five years up to 2019/20. Data for borough and ward performance is shown in annex 1B and annex 2A respectively.

• London-wide, average aerial appliance response times were 8m:33s in 2019/20. This is time is some five second faster than the year before (8m:38s). There is no attendance standard for aerial appliances. There were no changes made to the number or deployment of aerial appliances in LSP5 or over the five years for which data is displayed. Performance is relatively consistent over the five years.

• London-wide, average fire rescue unit response times were 11m:30s in 2019/20, and this is slower than the year before, but 12 seconds faster than five years earlier. The LSP5 reduced the number of Fire Rescue Units from 16 to 14 (i.e. two fewer). There is no attendance standard for fire rescue units.

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Ward pumping appliance attendance times • Ward data for first and second pumping appliance attendance times is in annex 2A. The Brigade does not undertake to meet its attendance standard at ward level.

• 77 per cent of wards in 2019/20 had a first appliance within the average six-minute target (it was 76 per cent in the previous year, 2018/19). Comparing performance in 2019/20 with 2015/16, there were 73 fewer wards outside target in the most recent year (2019/20).

• Performance for first appliance comparing 2019/20 with 2015/6 shows fewer wards outside the target. Of the 152 wards outside the first appliance average six-minute target in 2019/20, 64 wards were within 30 seconds or less of the target with 88 wards more than 30 seconds outside the target. The chart below shows wards outside the target within four time bands to show how far they were away from the target, together with the cumulative number of wards at each time band.

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• Performance for second appliance comparing 2018/19 against 2014/15 shows fewer wards outside the target in the most recent year, compared to five years earlier. So, 86 per cent of wards were within the average eight minute second appliance target.

• Of the 89 wards outside the second appliance average eight minute target in 2019/20, 46 wards were within 30 seconds of the target, and 43 wards more than 30 seconds outside the target. The chart below shows wards outside the target within four time bands, to show how far they were away from the target, together with the cumulative number of wards at each time band.

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Fire casualties (fatal and non-fatal)

• Data about fire casualties is available in annexes 1D (borough) and 2B (ward) respectively. The numbers of fire deaths at borough and ward level is generally very small, so there are always limitations on the statistical conclusions that can reliably be drawn from these data.

• The chart below shows the numbers of fire casualties (fatal and non-fatal) for the five years to 2019/20. There was an upturn in all casualties in 2017/18 as a result of the Grenfell Tower fire. The 10-year average for all fire deaths is also impacted by the number of fatalities from the Grenfell Tower fire.

2015/16 2016/17 2017/18 2018/19 2019/20

686

108

100

587

570

542

492

51 51

49

46

46

44

40

39

36

35

26

25 21

Fire deaths - Fire deaths - Accidental dwelling fire deaths Serious fire injuries annual 10 yr average

Note: serious fire injuries not to same scale.

• There are different types of fire death. Some are result of deliberate acts (which will include deliberate fire- setting (arson), suicide, or homicide), and some are accidental. Of the accidental fire deaths, the cause of the fire can be the result of faulty equipment or supply or have a human cause (e.g. careless disposal of a cigarette, clothing too close to a heat source). The fire deaths due to a human cause – and where the Brigade’s community safety activity has most impact – were lower in 2019/20 than any other year shown. The 74 fire deaths in 2017/18 due to fires of “faulty appliance/supply” include the deaths at the Grenfell Tower fire..

2015/16 2016/17 2017/18 2018/19 2019/20

74

74

74

36 36

25 25

23 23

8 8

21 21

8 8

5 5

17 17

3 3

3 3

2 2

1 1 8 3 3 1 1 1 11 10 10

Accidental: Accidental: Accidental: Deliberate Human Element Faulty Appliance/ Other supply

Fire deaths, by type

Note: The ‘Accidental: other’ category includes fire deaths where the cause was not known or is still under investigation. The bar showing the 74 deaths in 20/18 due to ‘Accidental: faulty appliance/supply’ has been truncated.

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• One factor that is key to whether a person is injured or dies in a fire, is the delay in discovering the fire and calling the fire brigade. The chart below shows the estimated delay between ignition of the fire and calling the brigade, based on the work of crews and fire investigators. The five-year average to 2019/20 shows that 81 per cent of cases there was a delay of five minutes or more in calling the Brigade (data is not available for 20 per cent of fatalities).

Note: Typically, across the five years displayed, this data is not available for about 20 per cent of fire deaths.

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Fires

• Borough and ward data for all fires, primary (more serious) fires, accidental dwellings fires, and fires in care homes/sheltered housing, are in annexes 1C and 2B respectively.

• London-wide, the number of primary fires, which includes accidental dwelling fires, continued to fall in 2019/20. The number of secondary fires were at their lowest in 2019/20, compared to the previous five years; the numbers tend to fluctuate as open land and grass fires in summer months are a significant proportion of these fires and are higher in years which have warmer/drier summer periods (like 2015/16 and 2018/19).

• The total numbers of primary fires include incidents of different types; some will require no firefighting whilst others will require the attendance of a large number of fire engines. In 2019/20, 53 per cent of primary fires either required no firefighting or ‘small means’(26 per cent), e.g. stamping out, bucket of water. Only 12 per cent of fires were attended by five or more fire engines3, or were larger fires (the use of main jets/hose reels).

3 Note: the number of incidents attended by five or more fire engines includes those high-rise incidents which received an initial standard attendance of five fire engines; some of these incidents will not be significant or larger fires and would otherwise be categorised as medium or small fires, or would have required no firefighting. Page 161 17

• Deliberate fires (i.e. potential ‘arson’) have continued to fall and the number in 2019/20 is the lowest for the five years displayed, and some 30 per cent lower than in 2015/16.

• In the LSP5, the Brigade was concerned by the number of older people who are harmed or killed by fires in care homes/sheltered housing where they should be safe. We introduced a headline target (which is continued in the current London Safety Plan 2017) focusing on reducing the fires in care homes and sheltered housing. The numbers of these fires in these places has largely been reducing, with the number in 2019/20 some 29 per cent lower than in 2015/16.

Note: Arson and fires in care homes not to same scale.

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Fire safety

Regulatory fire safety • Data on all fire safety inspections/audits and for inspection/audits to high-risk premises and this data is provided at borough level only (annex 1E). London-wide data for the past five years, including 2019/20, is set out in the chart below. There is no direct relationship between the stations and pumping appliance reductions in LSP5 and the volume of regulatory fire safety work undertaken, as this is currently carried out by specialist non- station-based staff.

• The numbers of fire safety audits/inspections has fallen in recent years, particularly since the Grenfell Tower fire after June 2017, as new risk-based audit and inspection priorities have been introduced.

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Community safety • Data for the numbers of home fire safety visits (HFSVs) carried out (mainly by fire station staff) and time spent on community safety activity by fire station staff is available by borough in annex 1E. The London-wide data for the last five years is in the chart below, and lower numbers in 2019/20 are due to reduced activity due to Covid- 10 restrictions.

• Data for the proportion of time spent on community safety by station-based staff is published at borough level only in annex 1E. The London-wide data for the last five years is in the chart below. The proportion of time spent on community safety activities (including home fire safety visits) by fire station staff has largely been consistent over the five-year although fell slightly in 2019/20. Some of the reduced levels of activity in 2019/20 can be attributed to Covid-19 restrictions in March 2020.

Notes: HFSVs and ‘station time’ not to same scale.

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LFB performance compared to all English fire and rescue services

This review of statistics for the year 2019/20 (year ending March 2020) for fire and rescue services (FRSs) in England is published by the Home Office4. The results for England (with London added using Brigade statistics in italics) show:

Incidents attended by the fire and rescue service 557,299 incidents were attended by FRSs. This was a three per cent decrease compared with the previous year (576,391), a 12 per cent increase compared with five years ago (496,135) but an 18 per cent decrease compared with ten years ago (680,634). The decrease this year compared with last year was driven by a decrease in the number of fires attended, particularly secondary fires.

• LFB attended 105,557 incidents in 2019/20 which was less than one per cent higher than the previous year (104,727), a 12 per cent increase compared with five years ago (94,630) and a 19 per cent decrease compared with ten years ago (130,954). The five and ten-year change is consistent with national figures.

Fires FRSs attended 153,957 fires. This was a 16 per cent decrease compared with the previous year (182,915), a one per cent decrease compared with five years ago (155,040) and a 36 per cent decrease compared with ten years ago (241,462). The decrease from the previous year was across all fire types but was particularly driven by a 23 per cent decrease in secondary fires (from 106,303 to 82,150) now that the hot, dry summer of 2018 is in the comparator year. Secondary fires display seasonality, with more occurring during the hotter and drier months.

• LFB attended 17,748 fires in 2019/20. This was ten per cent lower compared with the previous year (19,824), a nine per cent decrease compared with five years ago (19,479) and a 38 per cent decrease compared with ten years ago (28,644). The decrease in fires in London from the previous year was also across all fire types and particularly secondary fires (from 9,668 to 8,129).

False alarms FRSs attended 231,431 fire false alarms. This was unchanged compared with the previous year (231,225), a seven per cent increase compared with five years ago (215,856) and a 19 per cent decrease compared with ten years ago (285,368).

• LFB attended 52,698 fire false alarms. This was three per cent higher than the previous year (50,927), a 17 per cent increase compared with five years ago (45,217), and a 13 per cent decrease compared with ten years ago (60,322).

Non-fire incidents (special services) FRSs attended 171,911 non-fire incidents. This was a six per cent increase compared with the previous year (162,251), a 37 per cent increase compared with five years ago (125,239) and a 12 per cent increase compared with ten years ago (153,804). This year’s total demonstrates a mixed picture with a decrease in medical incidents but an increase for assisting other agencies and effecting entry/exit, with smaller decreases or increases in other non-fire incident types.

• LFB attended 35,111 non-fire incidents. This was a three per cent increase compared with the previous year (33,976), a 17 per cent increase compared with five years ago (29,934) and a 16 per cent decrease compared with ten years ago (41,988).

4 Fire and rescue incident statistics: England, year ending March 2020. 13 August 2020 (Home Office) Page 165 21

Fire-related fatalities There were 243 fire-related fatalities compared with 253 in the previous year (a decrease of 4%). Fire-related fatalities decreased by eight per cent compared with five years ago when there were 264 fire-related fatalities and by 29 per cent compared with ten years ago when there were 340. Fire-related fatalities had been on a downward trend since the 1980s but have plateaued in recent years. However, this year’s figure is the lowest number in the annual series.

• The number of fire-related fatalities had been on a general downward trend since comparable figures first became available in 1981/82, when there were over 180 fire-related fatalities in London, though the numbers have fluctuated due to the relatively small numbers involved. There were 35 fire-related fatalities compared with 39 in the previous year (a decrease of 10%). Fire-related fatalities increase by 17 per cent compared with five years ago when there were 30 fire-related fatalities and decreased by 44 per cent compared with ten years ago when there were 62.

Fire-related non-fatal casualties There were 6,910 non-fatal casualties, a four per cent decrease compared with the 7,163 in the previous year. There has been a nine per cent decrease compared with the 7,596 non-fatal casualties five years ago and a 22 per cent decrease compared with 8,864 ten years ago.

• There were 904 non-fatal casualties, a ten per cent decrease compared with the 1,001 in the previous year. There has been a 22 per cent decrease compared with the 1,159 non-fatal casualties five years ago and a 40 per cent decrease compared with 1,518 ten years ago.

Proportions of fires, false alarms and special services Of all incidents attended by FRSs, fires accounted for 28 per cent, fire false alarms 42 per cent and non-fire incidents 31 per cent.

• Of all incidents attended by LFB, fires accounted for 17 per cent, fire false alarms 50 per cent and non-fire incidents 33 per cent. These proportions for fire and non-fire incidents in London, particularly for fires, are significantly different for the position for England as a whole. In 2007/08, in London these percentages were 23 per cent (fires attended), 28 per cent (non-fire incidents) and 49 per cent (fire false alarms). The higher proportion of false alarms in London is likely to be attributable to greater proportion of commercial buildings in the capital and the false alarms due to automatic fire alarms (AFAs).

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Notes on data o Appliances on any mobilised attendance, including running calls, incident upgrades, additional mobilisations. Correction to data for earlier years o Mobilisations where a time value is present in This document includes some minor corrections to the data; sometimes ‘time arrived’ is missing some data for years before 2019/20 published to due to a failure (human or technical) to record support earlier versions of the Statement of the time. Assurance. These are minor corrections and do not • Mobilisations are excluded where: materially impact on any conclusions to be drawn from o The incident is a ‘shut in lift’ release not the data. attended as an emergency (i.e. not on ‘blue light’). Attendance time calculation o The calculated attendance time is greater than Fire engine response times 20 minutes (because this generally reflects a failure (human or technical) to record a time of The way in which fire engine response times are arrival in a timely manner. calculated is described in the document Fire Facts – Incident Response Times 2018 available on the o The mobilisation is to a batch mobilised LFB web site. In line with LSP2017, the calculation has flooding call. been varied to provide greater accuracy in terms of o The mobilisation was a relief appliance for an performance. The method of calculation as described appliance mobilised as part of the initial or previously is set out below. upgraded attendance. o The attending crew has added a delay code Attendance times for fire engines are measured from for: ‘arrival time incorrect’, ‘did not arrive’, (a) the time an appliance is mobilised to (b) the time ‘returned by stop’, or attendance at ‘non- the appliance arrives at the incident scene. No special emergency road speed’. appliances (e.g. aerial appliances, fire rescue units) currently have published attendance times. The Special appliance response times standard applies London-wide to any type of emergency incident. The performance calculation for special appliance response times follows the same methodology as that The following criteria are used to calculate published for fire engine response times (as set out above), attendance time performance: except that instead of excluding times greater than 20 minutes, the exclusion is set at 40 minutes given the o Arrival times for all pumping appliances expected longer arrival times for special appliances. regardless of location of the appliance at time of mobilisation and will include appliances from other station grounds. o First appliance and second appliance is determined by the order of arrival at the incident, i.e. the first appliance will be the first to arrive not necessarily the first to be mobilised. • Mobilisations included in the calculation are for: o Incidents in London only. o London pumping appliances only; pumping appliances from neighbouring brigades that attend in London are not included.

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Second and third appliance average number of incidents receiving more than one attendance performance appliance means that ward response times, particularly where a second or third appliance are Data for average third appliance response times is mobilised, are subject to considerable variability provided by ward (in annex 2A). There is no target year-on-year. Some of the data shown for an attendance time for third appliance. In this ward data individual ward will reflect what happened on a there are some cases where the third appliance single occasion. In other wards it will reflect the response is shown with a faster time than the second average of what happened across a range up to appliance response. This is a function of maths. Take 100 incidents. an example of six incidents in one ward. For each incident, the times are consistent with first faster than • changes to wards in three boroughs: second and second faster than third. But when they Wards in three boroughs changed on 22 May are averaged, you get a third appliance average 2014 in Hackney, Kensington and Chelsea and response time faster than second appliance, as Tower Hamlets. There were also changes to wards follows: on 3 May 2018 in Bexley, Croydon, Southwark, and Redbridge. There were 657 wards in First Second Third 2018/19, and data for this report is consistently Incident 1 05:02 07:54 based on the wards as they were after May 2018 Incident 2 06:32 07:21 even for periods before the change. It is not, Incident 3 04:45 06:23 07:04 therefore, possible to makes a direct comparison with ward data published in this document and Incident 4 05:22 the data published during LSP5 consultation. Incident 5 03:13 06:48 06:57

Incident 6 05:37 10:02 • temporary changes due to station rebuild Average 05:05 07:41 07:00 programmes: A number of boroughs and many wards in Methodological difficulties working at ward 2014/15 and 2015/16 were directly impacted by level temporary station closures and the temporary removal or displacement of pumping appliances Ward level data is provided at the request of former due to a station rebuilding programme. Those LFEPA Members to assist with an assessment of the stations which were closed for all or part of these impact of the changes to fire stations and pumping years, will have had a temporary impact on ward appliances arising from the LSP5 (and after). As attendance times in the area. For example, during outlined in earlier documents, during LSP5 2015/16, six stations were closed at various points consultation and in the Statement of Assurance during the year5. 2013/14 onwards, some caution is need in interpreting ward level data. To summarise: • high level of variability in ward demand and ward response performance year-on-year. In 2018/19, nearly one third (30 per cent) of wards had fewer than two incidents a week (197 wards). Also, as outlined earlier, in 2018/19, nearly two thirds (60 per cent) of all incidents are attended by only one appliance. The small

5 Dagenham, Dockhead, Leytonstone, Plaistow, Purley, and Shadwell. Page 168 24

Annex 1 | Borough data

Annex 1A – First, second and third pumping appliances attendance times Annex 1B – Special appliance (aerial and fire rescue unit) attendance times Annex 1C – Emergency calls, incidents attended, fires, primary fires, arson (all deliberate fires), accidental dwelling fires, fires in care homes and sheltered housing Annex 1D – Fire casualties (deaths and serious fire injuries). Annex 1E – Fire safety – regulatory fire safety audits/inspections in premises not previously visited and in high risk premises, station time on community safety and home fire safety visits.

Page 169 Page

25

Page 170

AnnexSoA 2019/20: 1A | First,Borough second data - pumping and third appliance pumping attendance appliances times attendance times – borough data

First pumping appliance Second pumping appliance Third pumping appliance Overall incident response time (from call answer to arrival of first pumping

appliance)

2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 Borough 2015/16 Barking and Dagenham 06:32 05:35 05:33 05:47 05:36 07:24 06:19 06:39 06:35 06:32 07:57 07:59 08:23 08:18 08:09 08:21 07:23 07:15 07:35 Barnet 06:00 05:48 05:49 05:44 05:37 07:31 07:27 07:07 07:04 07:03 08:40 08:54 08:29 08:35 08:39 08:14 07:34 07:34 07:48 Bexley 06:03 05:53 05:36 05:42 05:43 07:36 07:25 07:17 07:12 07:22 09:34 09:39 09:52 10:06 09:47 07:56 07:39 07:17 07:27 Brent 05:57 05:43 05:43 05:36 05:43 07:12 07:00 06:53 06:57 06:59 08:55 08:29 08:04 08:17 08:15 07:49 07:38 07:24 07:21 Bromley 06:01 06:04 05:50 06:03 05:53 07:34 07:25 07:12 07:25 07:18 09:35 10:00 09:43 09:36 09:04 07:58 07:58 07:34 07:46 Camden 05:09 05:03 04:54 04:55 04:56 06:17 06:11 06:02 05:58 06:01 07:36 07:35 07:17 07:04 07:02 07:05 06:42 06:32 06:35 City of London 05:17 05:00 04:55 04:47 04:51 06:55 06:27 06:09 06:01 05:33 07:44 07:34 06:54 06:47 06:33 07:19 06:32 06:31 06:26 Croydon 05:36 05:22 05:09 05:15 05:10 06:48 06:36 06:31 06:35 06:24 08:47 08:28 07:55 08:08 08:06 07:32 07:08 06:51 06:58 Ealing 05:39 05:36 05:23 05:22 05:21 07:09 07:09 07:03 07:00 06:55 09:04 08:38 08:25 08:44 08:05 07:48 07:19 07:06 07:05 Enfield 06:12 05:58 05:59 06:00 05:56 07:42 07:25 07:22 07:26 07:16 09:06 09:24 09:10 08:42 08:46 08:16 07:49 07:47 07:54 Greenwich 05:26 05:27 05:13 05:18 05:18 06:38 06:43 06:35 06:25 06:31 08:30 08:17 08:00 07:55 07:51 07:21 07:24 07:01 07:06 Hackney 05:08 04:54 04:52 04:49 04:49 06:02 05:46 05:53 05:50 05:52 07:44 07:33 07:23 07:02 06:51 07:02 06:45 06:33 06:31 Hammersmith and Fulham 05:02 04:59 04:50 04:46 04:53 06:17 06:06 06:05 06:02 06:04 07:37 07:19 06:55 06:51 07:12 06:42 06:45 06:27 06:29 Haringey 05:31 05:22 05:16 05:14 05:21 06:20 06:12 06:15 06:02 06:09 07:59 07:46 07:51 07:43 07:46 07:18 06:39 07:02 06:59 Page 171 Page Harrow 05:58 05:53 05:45 05:30 05:40 07:18 07:18 07:03 07:13 07:06 09:35 09:31 08:49 08:07 08:27 07:47 07:31 07:19 07:06 Havering 06:05 05:55 05:47 05:51 05:53 08:26 08:09 07:55 07:49 07:49 08:54 08:36 09:40 09:02 08:52 07:59 07:48 07:33 07:35 Hillingdon 06:30 06:24 06:13 06:15 06:09 08:11 08:07 08:00 07:53 07:49 10:28 10:00 09:21 09:44 09:55 08:51 08:19 08:05 08:01 Hounslow 05:55 05:46 05:28 05:37 05:32 07:05 07:07 06:48 06:48 06:50 08:45 09:12 08:39 08:29 08:26 08:24 07:45 06:45 07:27 Islington 05:02 04:45 04:44 04:34 04:37 06:40 06:27 06:14 06:05 06:07 07:56 07:48 07:05 06:44 06:47 06:47 06:27 06:27 06:13 Kensington and Chelsea 04:44 04:33 04:24 04:27 04:25 06:11 06:12 05:53 05:47 05:49 07:19 07:24 06:51 06:39 06:52 06:34 06:19 06:01 06:06 Kingston upon Thames 05:44 05:46 05:22 05:44 05:23 07:38 07:51 07:28 07:37 07:23 09:08 09:13 08:17 08:30 07:57 07:36 07:33 07:02 07:27 Lambeth 04:51 04:46 04:39 04:41 04:34 05:44 05:40 05:31 05:24 05:19 07:34 07:15 06:44 06:45 06:34 06:49 06:29 06:19 06:24 Lewisham 05:11 04:57 04:53 04:48 04:46 07:03 06:56 06:35 06:29 06:33 08:00 07:52 07:16 06:56 06:57 07:18 06:38 06:31 06:25 Merton 05:32 05:36 05:19 05:06 05:18 07:10 07:30 07:14 07:06 07:13 09:00 08:54 09:08 09:00 09:37 07:44 07:14 06:53 06:45 Newham 05:30 05:20 05:11 05:09 05:03 07:12 07:03 06:53 06:47 06:41 07:58 08:11 07:46 07:50 07:32 07:14 07:07 06:57 07:00 Redbridge 06:00 05:51 05:30 05:39 05:38 07:41 07:36 07:10 07:15 07:13 09:58 09:36 09:01 08:58 08:47 08:06 07:43 07:12 07:22 Richmond upon Thames 05:52 05:45 05:26 05:26 05:32 07:27 07:16 07:07 07:06 07:11 09:21 09:08 08:54 08:46 09:11 07:33 07:27 07:06 07:06 Southwark 05:31 05:08 04:48 04:51 04:47 06:47 06:26 06:01 06:04 06:01 08:03 07:36 06:54 06:54 06:57 07:20 06:48 06:29 06:36 Sutton 05:41 05:37 05:28 05:26 05:34 07:06 06:55 06:38 07:06 06:59 08:39 08:31 07:46 08:38 08:19 07:19 07:11 07:07 07:08 Tower Hamlets 04:59 04:52 04:36 04:37 04:33 06:33 06:27 06:11 06:10 06:02 08:02 07:35 07:04 07:00 06:50 06:52 06:40 06:23 06:24 Waltham Forest 05:17 05:03 04:57 05:03 04:53 06:29 06:36 06:42 06:39 06:28 08:10 07:56 08:29 08:15 07:31 07:00 06:51 06:43 06:43 Wandsworth 05:07 04:59 04:49 04:50 04:52 06:33 06:31 06:25 06:25 06:20 07:47 07:43 07:41 07:22 07:13 06:57 06:43 06:31 06:32 Westminster 05:25 05:19 05:12 05:08 05:11 06:05 06:05 05:55 05:47 05:56 07:47 07:54 07:17 07:00 07:08 07:26 07:06 06:48 06:46 05:32 05:22 05:13 05:13 05:12 06:51 06:44 06:34 06:32 06:30 08:20 08:10 07:46 07:40 07:36 07:28 07:08 06:54 06:57 Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as agreed and revised in light of LSP 2017-2021 agreed and revised in light of LSP 2017-2021 agreed and revised in light of LSP 2017-2021 agreed and revised in light of LSP 2017-2021. This measure is from the time the call is answered in Control to arrival of the first appliance; see section 6 of Fire Facts document.

27

Annex 1B | Special appliance (aerial and fire rescue unit) attendance times – borough data

Fire rescue unit Aerial appliance

2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Borough 2015/16 Barking and Dagenham 12:12 11:07 12:19 11:42 11:41 21:40 11:55 09:50 08:13 07:46 Barnet 17:24 17:29 14:32 15:43 15:58 18:18 16:30 16:45 16:13 16:25 Bexley 09:16 11:09 08:56 10:57 09:07 16:11 20:02 19:49 19:41 Brent 10:31 10:17 10:21 10:02 10:04 10:50 10:55 08:51 08:07 08:12 Bromley 15:12 14:22 14:22 13:48 15:05 14:03 14:16 12:12 13:22 12:29 Camden 09:52 09:43 09:33 10:10 08:22 07:38 07:44 07:26 07:20 06:58 City of London 11:13 10:52 09:31 11:52 13:00 09:53 09:57 09:52 08:56 09:25 Croydon 09:20 08:12 08:44 08:43 09:12 16:20 16:26 15:32 15:39 16:06 Ealing 12:57 12:33 12:33 11:17 12:23 13:03 13:22 13:13 13:21 13:24 Enfield 11:25 09:27 10:41 11:45 09:43 12:23 09:25 11:56 11:34 10:50 Greenwich 12:41 11:48 11:53 12:15 11:49 13:32 13:41 10:56 10:50 11:29 Hackney 10:07 10:31 09:27 10:15 11:05 12:47 12:41 11:09 10:53 11:00 Hammersmith and Fulham 12:12 11:40 12:28 12:07 12:19 11:01 10:54 10:00 10:35 10:22 Haringey 12:41 11:27 10:55 12:03 11:37 06:29 09:38 08:16 08:30 07:31 Harrow 13:31 13:34 12:46 12:13 12:56 08:55 11:22 12:14 12:14 11:38 Page 172 Page Havering 17:56 17:38 17:43 19:20 16:16 07:53 08:08 09:50 09:06 10:16 Hillingdon 16:55 16:24 16:35 16:22 16:52 10:32 09:56 08:30 08:25 09:53 Hounslow 11:01 10:44 10:10 09:32 10:03 20:17 18:49 16:32 16:08 15:04 Islington 09:39 07:06 08:16 09:29 09:30 11:02 09:46 09:23 09:51 09:29 Kensington and Chelsea 09:13 08:05 08:45 09:02 09:45 09:35 09:32 09:02 08:49 08:49 Kingston upon Thames 14:05 13:18 14:49 13:51 14:15 18:11 14:12 14:00 14:18 12:23 Lambeth 11:08 11:13 11:43 12:20 11:22 07:57 07:25 07:22 07:32 07:13 Lewisham 08:40 10:24 10:30 10:40 09:39 06:48 06:53 06:39 06:59 06:48 Merton 08:04 09:25 11:21 08:45 10:52 05:41 04:57 06:08 06:59 05:32 Newham 10:29 10:17 10:33 09:59 10:56 22:23 18:16 17:47 16:57 17:12 Redbridge 13:17 13:06 12:28 12:44 13:32 11:54 13:02 13:22 12:17 12:49 Richmond upon Thames 14:13 13:03 14:10 12:25 15:10 27:28 14:32 16:05 16:14 19:42 Southwark 12:41 13:52 12:24 12:22 12:24 07:32 07:32 06:52 06:51 06:52 Sutton 10:54 11:39 11:54 12:10 11:13 13:35 13:22 11:54 12:06 11:01 Tower Hamlets 10:14 11:09 09:08 09:36 09:22 13:38 12:17 12:37 12:40 13:14 Waltham Forest 14:04 13:04 12:43 13:38 14:16 08:55 08:07 13:19 12:12 11:36 Wandsworth 10:06 09:39 09:45 09:59 10:00 08:47 08:40 08:20 08:00 08:36 Westminster 09:25 08:44 08:57 09:27 09:30 06:41 06:43 06:21 06:15 06:06 11:42 11:24 11:19 11:28 11:30 08:38 08:33 08:35 08:37 08:33 Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as agreed and revised in light of LSP 2017-2021 with a agreed and revised in light of LSP 2017-2021 with a cut-off of 40 minutes cut-off of 40 minutes

28

Annex 1C | Incidents attended and fires – borough data

Incidents Fires Primary fires Arson (deliberate fires) Accidental dwelling fires Fires in sheltered

housing and care homes

2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Borough 2015/16 Barking and Dagenham 2,190 2,141 2,254 2,106 1,974 712 628 584 503 473 338 300 287 259 242 219 200 166 83 96 147 132 125 115 118 10 7 11 3 3 Barnet 3,326 3,439 3,609 3,521 3,436 730 631 668 747 612 405 370 402 414 367 122 78 89 115 93 222 209 209 224 201 25 12 13 20 15 Bexley 2,099 2,119 2,294 2,296 2,256 670 595 578 621 515 297 286 284 262 243 209 174 168 144 141 117 108 109 98 101 16 11 8 13 16 Brent 2,990 3,134 3,329 3,347 3,205 666 680 637 667 659 407 389 371 368 347 99 119 92 78 93 220 219 204 197 169 13 17 11 10 9 Bromley 3,060 3,081 2,917 3,006 3,126 929 917 715 728 641 329 388 363 314 322 228 256 248 199 163 137 159 138 132 132 20 8 16 12 12 Camden 4,877 4,853 4,995 4,896 4,921 595 627 562 577 493 335 349 340 339 305 57 74 61 51 44 177 178 176 180 156 12 9 8 13 4 City of London 1,206 1,164 1,275 1,271 1,277 97 86 82 93 70 71 65 55 62 53 5 2 2 2 3 6 3 4 4 3 0 0 0 0 0 Croydon 3,544 3,929 3,746 4,000 4,119 847 833 803 799 689 472 461 495 453 425 163 202 152 145 110 260 229 279 233 226 20 11 24 18 19 Ealing 3,389 3,699 3,509 3,496 3,601 690 755 720 714 682 380 390 390 342 360 127 154 134 120 105 190 195 192 152 182 21 30 16 12 4 Enfield 2,995 3,057 3,277 3,293 3,136 687 779 719 753 618 337 405 410 377 313 154 182 170 137 126 151 167 188 172 161 11 10 10 18 6 Greenwich 2,871 3,070 3,136 3,279 3,193 727 706 681 816 745 369 389 374 414 393 186 176 134 160 130 173 179 182 190 201 10 7 7 16 13 Hackney 4,030 4,026 4,041 3,957 4,147 643 590 688 587 562 379 349 400 336 310 92 93 113 88 94 231 211 241 201 198 17 13 18 17 7 Hammersmith and Fulham 2,634 2,859 2,772 2,865 2,883 388 379 334 342 337 242 260 220 212 228 56 42 40 32 47 118 145 123 139 136 16 15 11 13 9 Haringey 2,787 2,914 3,117 2,911 3,104 614 637 673 608 615 321 337 328 310 297 122 117 121 103 87 178 197 173 182 151 6 11 10 16 10 Harrow 1,774 1,794 1,870 1,884 1,746 347 335 408 391 332 181 191 220 190 171 56 52 57 51 45 98 107 120 97 79 6 9 7 9 6 Havering 2,253 2,326 2,227 2,269 2,090 680 695 591 624 514 279 280 268 284 260 189 224 217 185 121 107 109 94 109 105 18 6 13 11 8 Hillingdon 3,079 3,283 3,095 3,213 3,356 826 881 791 842 757 440 475 460 393 409 211 239 173 165 140 136 146 150 135 125 13 12 14 7 9 Page 173 Page Hounslow 2,505 2,786 2,635 2,807 2,831 686 671 639 762 681 343 316 324 343 344 151 186 134 122 135 144 135 140 148 149 12 7 18 5 9 Islington 3,176 3,239 3,407 3,475 3,353 530 472 525 487 428 308 280 303 282 248 113 86 66 60 54 154 155 186 164 144 11 5 7 5 7 Kensington and Chelsea 3,095 3,181 3,399 3,339 3,573 320 283 317 259 261 216 214 241 190 200 20 12 15 20 19 118 121 156 113 134 6 5 8 12 5 Kingston upon Thames 1,327 1,450 1,594 1,521 1,467 253 291 311 316 271 160 159 156 165 149 35 70 75 36 28 89 76 68 81 85 10 11 4 9 6 Lambeth 4,241 4,699 4,231 4,135 4,287 719 733 690 664 569 428 400 384 359 312 101 118 111 101 61 268 225 226 200 188 29 20 18 17 10 Lewisham 3,529 3,533 3,596 3,817 3,760 697 588 629 590 575 411 349 365 357 349 130 91 129 92 97 235 222 200 195 201 11 11 10 8 17 Merton 1,837 2,118 1,750 1,746 1,758 413 398 352 388 334 215 197 164 206 190 76 67 68 59 53 130 94 81 124 112 4 4 8 8 7 Newham 3,239 3,727 3,450 3,333 3,409 835 848 788 780 719 387 456 447 408 364 254 307 225 185 180 180 174 209 180 170 7 7 11 8 5 Redbridge 2,288 2,450 2,373 2,535 2,429 562 610 569 652 541 256 287 296 332 287 78 98 85 98 95 135 128 138 144 124 15 10 9 16 12 Richmond upon Thames 1,597 1,648 1,765 1,690 1,759 300 301 265 298 297 173 169 144 154 148 41 47 40 44 50 98 90 75 74 68 12 4 13 11 9 Southwark 4,459 4,703 4,716 4,646 4,626 879 771 760 725 595 448 447 436 405 330 148 132 93 96 60 239 240 247 239 203 15 14 14 7 11 Sutton 1,613 1,688 1,655 1,683 1,739 387 363 339 393 338 184 185 170 204 182 57 69 65 81 63 102 86 74 97 86 9 6 7 17 8 Tower Hamlets 4,489 4,439 4,402 4,343 4,473 1,156 1,002 840 794 704 403 440 423 381 350 361 276 271 205 171 184 182 205 193 194 8 11 7 11 6 Waltham Forest 2,581 2,813 2,879 2,977 3,013 652 667 667 814 745 278 257 270 295 338 128 108 82 112 93 135 119 138 144 174 10 4 8 11 14 Wandsworth 3,060 3,491 3,159 2,985 3,190 650 582 623 524 520 408 348 388 308 346 115 100 123 50 58 224 192 197 176 223 19 10 14 10 15 Westminster 7,393 7,879 8,240 8,199 8,427 888 932 988 963 853 437 431 452 416 414 32 44 45 39 37 198 170 181 181 197 12 5 14 4 9 99,533 104,732 104,714 104,841 105,664 20,775 20,266 19,536 19,821 17,745 10,637 10,619 10,630 10,134 9,596 4,135 4,195 3,764 3,258 2,892 5,301 5,102 5,228 5,013 4,896 424 322 367 367 300 Note: All incidents attended in London. Note: All fires (primary, secondary, chimney and Note: All primary fires in London (including late Note: All fires (primary, secondary, Note: A primary fire in a dwelling Note: Data includes care and late call) attended in London. calls). Primary fires include all fires in buildings, chimney and late call) where the motive is (including late call) with an accidental (or residential homes, and sheltered vehicles and outdoor structures or any fire recorded by attending crew as 'deliberate'. unknown) motive. A dwelling is a flat, housing (both self-contained and involving casualties, rescues, or fires attended by maisonette or house/bugalow. Dwellings not self-contained), five or more appliances. do not include non-self contained sheltered housing, or care/residential homes, hostels, etc.

29

Annex 1D | Fire casualties (deaths and serious fire injuries) – borough data

Fire deaths (all) Deaths in accidental fires in Serious fire injuries

the home

2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Borough 2015/16 Barking and Dagenham 0 3 0 2 1 0 3 0 0 0 9 25 14 15 6 Barnet 0 0 2 1 2 0 0 2 0 2 14 19 40 18 29 Bexley 1 0 0 0 1 1 0 0 0 1 13 21 9 12 8 Brent 3 1 1 1 2 1 1 0 1 0 27 25 37 15 16 Bromley 2 2 1 0 2 1 2 1 0 0 16 10 10 22 32 Camden 1 3 2 3 1 0 3 1 2 1 11 12 9 12 13 City of London 0 0 0 0 0 0 0 0 0 0 1 1 1 1 0 Croydon 2 1 0 1 1 2 1 0 1 1 35 25 25 31 35 Ealing 2 3 1 1 2 1 2 1 1 1 23 33 21 31 29 Enfield 0 1 2 4 0 0 1 1 2 0 23 23 21 22 14 Greenwich 2 3 0 2 1 1 2 0 1 1 21 16 13 20 15 Hackney 1 1 1 1 2 1 1 1 1 2 18 16 22 24 21 Hammersmith and Fulham 2 1 1 2 2 1 1 1 2 2 7 16 35 14 16 Haringey 1 3 3 3 0 0 2 2 3 0 22 11 20 20 12

Page 174 Page Harrow 0 0 1 2 0 0 0 1 1 0 9 13 10 16 7 Havering 1 3 1 0 1 1 3 1 0 0 17 10 17 19 12 Hillingdon 0 0 2 0 0 0 0 2 0 0 27 16 23 18 10 Hounslow 1 1 0 2 2 1 1 0 2 2 15 11 19 22 14 Islington 2 1 1 1 1 2 1 1 0 0 10 23 23 25 18 Kensington and Chelsea 2 0 73 3 1 1 0 73 2 1 28 17 97 8 10 Kingston upon Thames 0 1 3 0 0 0 1 2 0 0 10 5 7 4 2 Lambeth 2 3 2 1 2 2 3 2 1 2 23 20 15 20 9 Lewisham 2 0 0 1 1 0 0 0 0 1 27 20 28 30 29 Merton 0 1 0 1 2 0 1 0 1 2 19 10 11 8 9 Newham 2 2 0 0 1 0 2 0 0 0 21 15 38 26 6 Redbridge 1 1 1 1 1 1 1 1 1 0 12 22 5 24 8 Richmond upon Thames 1 0 1 2 0 1 0 0 1 0 9 4 7 6 10 Southwark 1 3 0 0 2 1 2 0 0 2 20 23 20 22 14 Sutton 1 1 2 1 0 1 1 1 1 0 8 10 20 9 14 Tower Hamlets 1 0 1 0 1 1 0 1 0 1 21 12 18 16 17 Waltham Forest 1 1 2 3 0 0 1 2 1 0 10 18 10 17 16 Wandsworth 1 3 2 1 3 0 2 2 1 3 31 24 20 17 25 Westminster 0 1 2 0 0 0 1 1 0 0 13 16 21 23 16 36 44 108 40 35 21 39 100 26 25 570 542 686 587 492 Note: All deaths at fires where the Note: All deaths at an accidental fire in the Note: Serious injuries at fires that cause was the fire or smoke. home (dwelling) where the cause was the required medical attention at hospital fire or smoke. (either slight or serious, but excluding precautionary checks and first aid at scene).

30

Annex 1E | Fire safety – regulatory and community fire safety – borough data

Incidents Fires Primary fires Arson (deliberate fires) Accidental dwelling fires Fires in sheltered

housing and care homes

2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Borough 2015/16 Barking and Dagenham 2,190 2,141 2,254 2,106 1,974 712 628 584 503 473 338 300 287 259 242 219 200 166 83 96 147 132 125 115 118 10 7 11 3 3 Barnet 3,326 3,439 3,609 3,521 3,436 730 631 668 747 612 405 370 402 414 367 122 78 89 115 93 222 209 209 224 201 25 12 13 20 15 Bexley 2,099 2,119 2,294 2,296 2,256 670 595 578 621 515 297 286 284 262 243 209 174 168 144 141 117 108 109 98 101 16 11 8 13 16 Brent 2,990 3,134 3,329 3,347 3,205 666 680 637 667 659 407 389 371 368 347 99 119 92 78 93 220 219 204 197 169 13 17 11 10 9 Bromley 3,060 3,081 2,917 3,006 3,126 929 917 715 728 641 329 388 363 314 322 228 256 248 199 163 137 159 138 132 132 20 8 16 12 12 Camden 4,877 4,853 4,995 4,896 4,921 595 627 562 577 493 335 349 340 339 305 57 74 61 51 44 177 178 176 180 156 12 9 8 13 4 City of London 1,206 1,164 1,275 1,271 1,277 97 86 82 93 70 71 65 55 62 53 5 2 2 2 3 6 3 4 4 3 0 0 0 0 0 Croydon 3,544 3,929 3,746 4,000 4,119 847 833 803 799 689 472 461 495 453 425 163 202 152 145 110 260 229 279 233 226 20 11 24 18 19 Ealing 3,389 3,699 3,509 3,496 3,601 690 755 720 714 682 380 390 390 342 360 127 154 134 120 105 190 195 192 152 182 21 30 16 12 4 Enfield 2,995 3,057 3,277 3,293 3,136 687 779 719 753 618 337 405 410 377 313 154 182 170 137 126 151 167 188 172 161 11 10 10 18 6 Greenwich 2,871 3,070 3,136 3,279 3,193 727 706 681 816 745 369 389 374 414 393 186 176 134 160 130 173 179 182 190 201 10 7 7 16 13 Hackney 4,030 4,026 4,041 3,957 4,147 643 590 688 587 562 379 349 400 336 310 92 93 113 88 94 231 211 241 201 198 17 13 18 17 7 Hammersmith and Fulham 2,634 2,859 2,772 2,865 2,883 388 379 334 342 337 242 260 220 212 228 56 42 40 32 47 118 145 123 139 136 16 15 11 13 9 Haringey 2,787 2,914 3,117 2,911 3,104 614 637 673 608 615 321 337 328 310 297 122 117 121 103 87 178 197 173 182 151 6 11 10 16 10 Harrow 1,774 1,794 1,870 1,884 1,746 347 335 408 391 332 181 191 220 190 171 56 52 57 51 45 98 107 120 97 79 6 9 7 9 6 Havering 2,253 2,326 2,227 2,269 2,090 680 695 591 624 514 279 280 268 284 260 189 224 217 185 121 107 109 94 109 105 18 6 13 11 8 Hillingdon 3,079 3,283 3,095 3,213 3,356 826 881 791 842 757 440 475 460 393 409 211 239 173 165 140 136 146 150 135 125 13 12 14 7 9 Page 175 Page Hounslow 2,505 2,786 2,635 2,807 2,831 686 671 639 762 681 343 316 324 343 344 151 186 134 122 135 144 135 140 148 149 12 7 18 5 9 Islington 3,176 3,239 3,407 3,475 3,353 530 472 525 487 428 308 280 303 282 248 113 86 66 60 54 154 155 186 164 144 11 5 7 5 7 Kensington and Chelsea 3,095 3,181 3,399 3,339 3,573 320 283 317 259 261 216 214 241 190 200 20 12 15 20 19 118 121 156 113 134 6 5 8 12 5 Kingston upon Thames 1,327 1,450 1,594 1,521 1,467 253 291 311 316 271 160 159 156 165 149 35 70 75 36 28 89 76 68 81 85 10 11 4 9 6 Lambeth 4,241 4,699 4,231 4,135 4,287 719 733 690 664 569 428 400 384 359 312 101 118 111 101 61 268 225 226 200 188 29 20 18 17 10 Lewisham 3,529 3,533 3,596 3,817 3,760 697 588 629 590 575 411 349 365 357 349 130 91 129 92 97 235 222 200 195 201 11 11 10 8 17 Merton 1,837 2,118 1,750 1,746 1,758 413 398 352 388 334 215 197 164 206 190 76 67 68 59 53 130 94 81 124 112 4 4 8 8 7 Newham 3,239 3,727 3,450 3,333 3,409 835 848 788 780 719 387 456 447 408 364 254 307 225 185 180 180 174 209 180 170 7 7 11 8 5 Redbridge 2,288 2,450 2,373 2,535 2,429 562 610 569 652 541 256 287 296 332 287 78 98 85 98 95 135 128 138 144 124 15 10 9 16 12 Richmond upon Thames 1,597 1,648 1,765 1,690 1,759 300 301 265 298 297 173 169 144 154 148 41 47 40 44 50 98 90 75 74 68 12 4 13 11 9 Southwark 4,459 4,703 4,716 4,646 4,626 879 771 760 725 595 448 447 436 405 330 148 132 93 96 60 239 240 247 239 203 15 14 14 7 11 Sutton 1,613 1,688 1,655 1,683 1,739 387 363 339 393 338 184 185 170 204 182 57 69 65 81 63 102 86 74 97 86 9 6 7 17 8 Tower Hamlets 4,489 4,439 4,402 4,343 4,473 1,156 1,002 840 794 704 403 440 423 381 350 361 276 271 205 171 184 182 205 193 194 8 11 7 11 6 Waltham Forest 2,581 2,813 2,879 2,977 3,013 652 667 667 814 745 278 257 270 295 338 128 108 82 112 93 135 119 138 144 174 10 4 8 11 14 Wandsworth 3,060 3,491 3,159 2,985 3,190 650 582 623 524 520 408 348 388 308 346 115 100 123 50 58 224 192 197 176 223 19 10 14 10 15 Westminster 7,393 7,879 8,240 8,199 8,427 888 932 988 963 853 437 431 452 416 414 32 44 45 39 37 198 170 181 181 197 12 5 14 4 9 99,533 104,732 104,714 104,841 105,664 20,775 20,266 19,536 19,821 17,745 10,637 10,619 10,630 10,134 9,596 4,135 4,195 3,764 3,258 2,892 5,301 5,102 5,228 5,013 4,896 424 322 367 367 300 Note: All incidents attended in London. Note: All fires (primary, secondary, chimney and Note: All primary fires in London (including late Note: All fires (primary, secondary, Note: A primary fire in a dwelling Note: Data includes care and late call) attended in London. calls). Primary fires include all fires in buildings, chimney and late call) where the motive is (including late call) with an accidental (or residential homes, and sheltered vehicles and outdoor structures or any fire recorded by attending crew as 'deliberate'. unknown) motive. A dwelling is a flat, housing (both self-contained and involving casualties, rescues, or fires attended by maisonette or house/bugalow. Dwellings not self-contained), five or more appliances. do not include non-self contained sheltered housing, or care/residential homes, hostels, etc.

31

Annex 2 | Ward data

Annex 2A – Appliance attendance times: first, second and third pumping appliances, aerial appliances, fire rescue units.

Annex 2B – Incidents, fires, dwelling fires, fires in care homes and sheltered housing, fire deaths and serious fire injuries. Page 176 Page

32

Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Barking and Dagenham Abbey 05:28 05:25 05:32 05:35 05:40 06:43 05:40 06:27 06:22 06:28 06:52 06:50 07:15 08:31 07:50 18:50 10:20 11:35 11:44 15:03 14:45 13:54 11:44 07:29 07:22 07:11 07:26 07:27 Barking and Dagenham Alibon 08:46 05:13 05:37 05:38 05:28 09:26 06:18 06:57 06:54 06:48 07:51 08:40 08:11 10:52 09:37 11:05 08:34 14:49 18:04 10:39 06:49 07:07 07:17 06:47 Barking and Dagenham Becontree 06:54 06:23 06:17 06:16 05:52 08:09 06:56 07:16 06:52 06:31 08:38 08:30 06:38 08:51 06:30 10:37 12:46 11:55 11:08 09:47 10:08 07:33 07:06 08:38 08:12 07:51 07:56 07:17 Barking and Dagenham Chadwell Heath 07:03 06:42 06:36 06:31 06:20 08:13 07:40 07:11 06:35 07:17 07:06 08:16 06:56 09:09 06:58 12:30 19:45 13:06 17:23 16:07 06:30 06:02 08:50 08:31 08:15 08:29 08:15 Barking and Dagenham Eastbrook 08:26 05:09 05:03 05:30 05:15 09:40 06:09 05:52 06:55 05:40 08:09 08:02 09:05 08:57 07:47 11:01 21:39 19:08 06:04 04:28 17:41 10:09 06:48 06:30 06:58 07:15 Barking and Dagenham Eastbury 04:50 05:09 05:13 05:13 05:02 05:16 05:51 06:40 06:19 06:16 07:49 07:13 07:40 07:46 08:39 06:39 08:59 09:57 10:45 07:40 12:29 14:51 06:57 06:35 06:53 06:58 06:46 Barking and Dagenham Gascoigne 04:50 04:58 04:38 05:09 04:58 05:41 05:21 05:33 06:37 05:31 06:43 07:40 07:32 07:26 07:26 07:41 07:46 08:57 10:48 06:06 13:21 14:36 13:31 06:48 06:56 06:37 07:03 06:59 Barking and Dagenham Goresbrook 06:17 06:32 06:41 07:03 06:51 07:29 07:03 07:25 07:45 07:15 09:16 08:15 12:41 07:24 08:38 12:34 12:31 10:51 13:05 12:31 08:02 08:03 08:06 08:34 08:32 Barking and Dagenham Heath 08:01 03:49 03:53 04:32 03:59 09:05 05:15 06:15 05:42 05:21 09:39 09:17 08:43 08:15 07:36 16:43 11:56 19:00 12:34 09:42 00:07 05:18 04:01 04:03 10:01 05:48 06:14 06:17 05:36 Barking and Dagenham Longbridge 06:11 06:04 06:01 05:54 06:05 06:30 06:19 07:17 06:54 07:28 06:34 06:08 07:29 07:48 10:32 09:48 08:02 09:58 07:03 16:43 10:42 09:19 07:38 07:30 07:46 07:27 07:45 Barking and Dagenham Mayesbrook 06:12 05:57 06:03 06:06 06:05 06:18 06:32 06:41 06:21 06:31 06:02 07:23 09:01 07:55 07:35 14:34 10:05 10:02 06:40 12:39 08:47 08:08 07:58 07:49 07:28 07:48 08:07 07:42 Barking and Dagenham Parsloes 07:47 06:03 05:35 06:00 05:41 08:24 06:17 06:44 06:40 06:34 08:44 09:32 08:37 09:54 07:18 19:46 09:44 18:10 08:48 09:31 07:26 07:08 07:31 07:19 Barking and Dagenham River 07:20 06:35 06:25 06:56 06:38 07:46 06:45 07:05 07:53 07:44 10:44 07:26 08:33 10:54 09:36 12:17 10:08 15:47 12:53 08:05 21:40 15:31 10:51 08:54 08:44 07:45 08:40 08:28 Barking and Dagenham Thames 05:30 05:49 05:43 06:13 05:56 06:29 06:37 06:45 06:48 07:26 08:36 10:06 11:06 09:15 10:01 12:30 11:21 12:19 11:58 13:22 20:07 10:30 19:34 13:55 07:23 07:48 07:36 08:12 07:46 Barking and Dagenham Valence 07:10 05:12 05:16 04:58 05:06 07:45 06:02 06:15 06:11 05:55 07:14 07:58 06:47 06:41 07:59 13:39 10:58 20:27 13:02 13:26 04:37 07:06 08:42 06:59 06:50 06:55 06:46 Barking and Dagenham Village 08:14 05:35 05:47 06:15 06:14 09:14 07:08 07:05 06:42 07:12 10:43 09:12 09:09 08:56 10:03 16:51 11:20 13:48 08:38 09:19 05:38 06:37 07:08 09:56 07:32 07:21 08:07 07:45 Barking and Dagenham Whalebone 06:50 05:11 05:05 05:11 05:03 07:26 05:41 06:14 05:46 05:59 08:53 07:11 09:48 06:39 08:53 14:24 11:49 12:46 11:26 06:59 06:15 08:33 06:46 06:48 06:52 06:39 Barnet Brunswick Park 05:55 05:46 05:42 05:18 05:50 08:53 08:43 07:47 07:30 08:10 09:45 07:51 07:59 11:49 10:54 10:21 14:21 11:14 18:27 07:57 07:17 07:08 07:02 07:33 Barnet Burnt Oak 06:19 06:07 06:03 06:00 05:55 08:10 07:36 07:21 07:43 07:32 08:31 07:54 09:36 08:38 08:12 16:57 11:46 18:09 20:55 14:24 19:22 21:00 14:17 10:41 08:00 07:56 07:39 07:27 Barnet Childs Hill 05:58 05:45 05:45 05:36 05:26 06:23 06:39 06:47 06:02 06:16 07:13 08:42 08:17 06:31 06:41 15:29 14:58 10:51 12:42 11:29 12:36 09:39 12:28 11:54 14:57 07:36 07:28 07:17 07:13 07:07 Barnet Colindale 06:08 05:43 05:45 05:53 05:39 06:53 07:16 06:31 07:09 06:17 08:50 09:52 07:12 08:37 09:12 18:53 15:37 15:30 16:13 16:45 24:00 19:04 19:18 19:47 16:21 07:52 07:29 08:02 13:37 07:26 Barnet Coppetts 06:37 06:17 06:39 06:13 06:38 07:39 07:49 07:14 07:17 07:12 07:41 07:45 07:50 08:58 08:48 14:41 20:47 11:34 13:18 11:44 08:29 07:58 08:35 08:16 08:18 Barnet East Barnet 06:01 05:43 05:18 05:35 05:38 07:28 07:04 07:11 07:50 07:31 00:00 00:00 11:35 10:48 11:41 15:27 19:36 15:54 14:05 18:16 07:45 07:32 06:56 07:32 07:12 Barnet East Finchley 04:59 05:13 04:53 05:03 04:45 06:46 06:02 06:09 05:52 05:39 07:59 10:07 08:01 07:31 09:54 15:06 11:10 13:45 15:07 21:39 11:52 17:22 08:15 06:51 06:31 07:23 06:14 Barnet Edgware 07:24 06:42 06:30 06:08 06:19 09:12 08:09 07:48 07:43 07:14 09:32 09:55 07:12 09:12 09:48 19:58 19:44 12:27 18:53 18:22 26:29 18:57 18:30 14:56 08:44 08:19 08:03 08:00 Barnet Finchley Church End 05:35 05:46 05:27 04:56 05:01 05:57 06:56 05:29 05:38 05:20 06:42 07:07 07:04 07:18 07:07 15:06 18:53 17:25 11:39 17:57 14:08 07:13 07:27 06:59 06:29 07:03 Barnet Garden Suburb 07:05 06:56 07:00 06:43 06:38 07:49 08:05 07:35 07:36 07:50 08:35 08:30 09:12 08:37 08:29 16:01 14:00 12:58 18:24 15:10 08:40 08:31 08:36 08:08 08:18 Barnet Golders Green 06:40 06:08 06:28 06:08 06:10 07:06 07:00 06:58 06:31 06:32 08:53 08:40 08:42 08:06 07:26 14:01 12:11 14:01 14:01 10:26 21:01 14:38 13:08 08:19 07:43 08:02 07:38 07:58

Page 177 Page Barnet Hale 06:22 05:45 05:49 06:17 06:26 09:10 07:50 08:03 08:12 08:46 08:35 09:45 09:35 09:50 07:51 23:54 22:26 19:50 16:01 21:07 08:20 07:28 07:33 07:46 08:03 Barnet Hendon 04:25 04:17 04:28 04:18 04:14 06:21 05:55 05:37 05:32 05:19 08:33 08:46 08:10 09:07 09:46 14:27 18:02 13:52 14:14 12:56 14:35 17:31 13:04 06:14 06:01 06:22 05:57 06:01 Barnet High Barnet 05:09 05:19 05:33 05:54 05:14 09:38 09:15 09:28 09:18 09:32 09:51 09:34 12:57 09:27 12:06 20:10 20:51 16:23 17:49 20:29 07:13 07:13 07:33 07:29 07:12 Barnet Mill Hill 06:18 05:34 05:50 06:01 06:06 08:50 08:22 07:52 07:41 08:47 09:44 11:00 08:38 10:06 08:41 17:13 23:04 18:08 15:24 18:50 08:12 07:34 07:37 07:54 07:54 Barnet Oakleigh 05:40 05:23 05:35 05:16 05:01 09:00 08:11 08:03 07:51 08:20 08:30 12:44 08:50 11:06 09:13 15:12 16:45 09:36 22:43 16:32 20:16 27:16 07:22 07:10 07:30 07:17 06:44 Barnet Totteridge 06:34 06:20 06:17 06:41 06:32 07:53 07:33 07:34 07:51 07:42 08:06 08:11 08:11 08:19 08:30 20:29 13:44 13:29 16:59 12:59 14:19 20:06 08:15 08:04 08:00 08:06 08:10 Barnet Underhill 06:23 06:04 05:56 05:50 05:45 10:32 10:33 09:51 10:20 10:20 11:52 12:23 07:38 10:57 11:07 18:47 21:37 21:39 21:17 18:28 08:09 07:37 07:20 07:17 07:01 Barnet West Finchley 05:06 05:06 05:17 05:11 04:34 06:08 06:38 06:32 06:28 05:46 09:45 08:57 08:51 08:11 06:07 19:35 17:37 13:58 13:25 15:22 15:07 06:49 06:59 07:18 06:52 06:15 Barnet West Hendon 05:39 05:42 05:46 05:47 05:12 06:45 06:58 07:05 07:04 07:10 10:04 09:56 09:47 09:14 08:37 16:54 14:46 14:02 12:09 12:18 17:33 14:24 13:57 13:11 07:34 07:50 07:32 07:33 07:03 Barnet Woodhouse 05:55 05:54 05:35 05:29 05:16 06:43 07:06 06:11 06:44 06:48 13:03 07:52 07:14 07:42 08:32 19:23 17:02 15:27 15:57 10:39 22:04 07:27 07:46 07:09 07:04 07:08 Bexley Barnehurst 05:23 04:56 05:00 05:19 04:33 06:49 07:19 07:01 07:10 06:53 00:00 10:43 00:00 13:20 15:18 06:56 10:47 08:31 05:33 07:17 06:41 06:38 06:42 06:36 05:51 Bexley Belvedere 05:38 05:21 05:13 05:15 05:14 07:41 07:30 07:27 06:59 07:33 10:07 11:05 10:17 04:18 09:21 11:39 05:57 09:06 11:57 10:22 18:05 08:26 06:59 06:59 06:53 06:52 Bexley Bexleyheath 04:34 04:52 04:10 04:12 04:47 07:34 08:49 07:24 07:15 08:02 09:52 11:29 10:22 10:48 10:26 05:03 10:41 01:51 08:25 04:58 06:29 06:51 06:03 05:57 06:45 Bexley Blackfen & Lamorbey 06:09 05:49 05:49 05:36 05:29 07:22 07:42 07:28 06:44 06:48 08:31 00:00 09:14 07:19 00:00 17:03 07:47 08:07 15:53 10:51 07:57 07:35 07:38 07:17 06:55 Bexley Blendon & Penhill 06:42 06:55 06:28 06:24 06:32 08:01 08:30 08:51 08:12 07:26 08:51 09:27 10:02 08:14 09:10 09:08 10:59 07:50 07:39 08:25 08:05 08:49 08:00 08:14 07:59 Bexley Crayford 06:38 06:06 06:29 06:35 06:28 08:48 08:47 08:29 08:56 09:06 13:47 10:48 12:01 13:37 15:14 07:32 16:53 09:05 13:37 08:53 19:23 08:34 07:48 08:07 08:19 08:02 Bexley Crook Log 06:32 05:50 05:55 05:56 05:26 08:26 08:08 07:10 07:43 07:24 00:00 10:37 07:13 09:46 10:11 06:28 05:39 07:38 06:39 09:39 08:08 07:39 07:26 07:15 07:08 Bexley East Wickham 06:56 06:50 06:37 06:18 06:33 07:11 07:48 07:05 07:35 07:28 09:30 08:06 07:57 08:15 10:46 05:46 07:51 07:22 09:04 09:11 17:05 08:46 08:10 08:04 08:05 08:29 Bexley Erith 05:11 04:58 04:45 04:30 04:45 07:24 07:11 06:41 06:38 06:53 16:44 14:21 09:24 10:46 12:36 06:17 10:57 13:00 14:01 12:56 22:01 21:45 07:30 06:39 06:32 07:03 06:29 Bexley Falconwood & Welling 07:11 07:20 06:47 06:54 07:07 08:44 08:26 08:18 08:23 08:35 10:56 09:22 08:38 08:21 08:57 08:06 07:48 11:29 12:31 08:21 08:47 08:44 08:19 08:32 08:46 Bexley Longlands 04:06 03:39 03:20 03:54 03:22 05:35 04:20 04:48 05:01 04:51 07:41 06:58 09:00 07:18 11:28 14:07 08:30 09:08 06:43 07:46 05:43 05:01 04:50 05:24 05:09 Bexley Northumberland Heath 05:06 05:10 05:22 05:33 05:01 05:40 06:31 06:16 06:10 07:13 00:00 08:56 12:50 00:00 08:32 04:20 03:55 13:32 05:56 06:38 07:00 07:03 07:09 06:36 Bexley Sidcup 05:01 04:56 04:35 04:28 04:28 06:21 05:16 05:37 05:32 05:28 08:30 08:51 09:45 08:40 07:54 16:32 10:35 10:45 12:25 15:16 16:11 20:25 18:22 06:48 06:36 06:11 06:02 06:00 Bexley Slade Green & Northend 07:12 07:24 06:41 06:50 06:55 09:03 08:53 08:53 08:25 07:59 14:09 12:57 11:59 13:30 10:44 10:36 16:56 07:26 05:16 06:39 20:29 20:53 19:59 08:51 09:17 08:22 08:28 08:47 Bexley St. Mary's & St. James 07:20 07:35 06:48 06:59 06:59 09:01 09:09 08:42 08:30 08:54 15:19 08:17 09:30 11:46 07:16 07:58 10:09 11:01 07:39 08:37 08:53 10:00 08:21 08:59 08:47 Bexley Thamesmead East 07:08 07:11 07:17 07:23 07:44 07:45 07:50 08:26 08:02 08:17 08:54 08:36 09:18 10:04 08:48 15:17 19:10 14:42 15:53 14:41 20:27 16:52 19:25 09:07 09:13 09:00 09:09 09:57 Bexley West Heath 05:29 05:32 05:09 05:50 05:16 06:29 06:16 06:00 06:26 06:20 07:19 00:00 09:41 00:00 12:32 15:43 04:55 05:07 08:02 06:58 06:56 06:33 07:11 06:47 Brent Alperton 06:04 06:06 06:06 06:02 06:24 06:43 07:14 07:19 07:17 07:15 08:48 08:40 08:52 10:05 08:41 11:07 11:15 08:34 07:04 08:57 07:17 07:49 07:32 07:51 07:47 07:42 07:50 08:24 Brent Barnhill 07:49 07:06 07:06 07:05 07:10 07:55 08:22 07:32 07:43 07:50 09:10 09:29 08:15 08:16 08:49 10:31 07:51 07:54 09:26 10:46 06:35 09:42 10:19 09:09 08:08 09:33 08:52 08:37 08:38 08:38 Brent Brondesbury Park 04:48 04:52 04:34 04:58 04:54 06:42 06:47 06:14 06:35 05:59 07:14 07:48 07:03 08:04 06:55 08:43 09:52 08:57 08:27 12:16 09:21 11:26 09:48 06:30 07:10 06:06 06:27 06:19 Brent Dollis Hill 07:48 07:18 07:22 06:46 07:07 09:29 08:03 08:03 08:15 08:16 10:03 09:27 09:19 09:44 08:40 14:08 14:16 15:45 18:08 11:42 13:54 15:54 14:45 09:39 09:04 09:02 08:31 08:41 Brent Dudden Hill 05:45 05:40 05:33 05:11 05:11 08:08 07:54 07:20 07:41 07:32 09:49 00:00 08:57 09:33 07:27 11:50 13:24 10:11 08:05 10:26 12:12 08:11 07:39 07:17 07:44 07:01 Brent Fryent 07:27 06:50 07:04 07:26 07:27 08:03 07:26 07:31 07:49 08:28 08:40 08:10 07:35 09:27 09:23 12:43 07:14 10:21 11:36 11:02 09:08 11:20 08:47 09:14 08:49 Brent Harlesden 05:14 05:02 05:09 05:17 05:13 06:31 06:18 06:34 07:07 06:24 00:00 07:42 08:13 07:30 08:00 11:43 14:01 04:48 11:26 08:34 13:27 10:10 12:26 10:16 07:06 06:49 06:57 07:00 07:03 Brent Kensal Green 05:14 04:55 04:44 04:28 04:47 06:40 06:03 05:48 06:00 05:54 07:56 07:21 06:58 06:23 08:14 11:26 12:51 08:48 10:34 08:49 16:05 11:52 09:05 09:22 06:59 06:37 06:18 06:01 06:39 Brent Kenton 07:08 07:21 07:11 06:32 06:40 08:11 07:36 08:11 08:01 07:46 09:22 09:24 08:29 08:33 10:02 09:15 12:15 18:03 09:01 08:47 08:30 08:54 09:23 08:52 07:50 08:18 Brent Kilburn 05:59 05:42 06:03 05:30 05:39 06:08 06:03 06:17 06:08 06:03 06:29 07:11 06:35 06:57 06:49 09:26 08:03 07:18 08:29 12:54 08:34 06:43 06:51 06:53 07:17 07:40 07:31 07:37 07:12 07:26 Brent Mapesbury 05:32 05:16 05:20 05:10 05:30 06:40 06:28 06:04 06:19 06:19 09:01 08:29 07:26 07:51 07:33 10:59 13:40 12:18 10:23 08:25 08:43 12:42 09:11 07:17 06:56 07:01 06:50 07:02 Brent Northwick Park 07:00 06:33 06:38 06:43 06:43 07:32 07:19 07:51 07:39 07:14 10:30 08:48 07:36 07:33 09:10 07:24 06:56 14:22 12:26 05:09 25:24 08:42 08:52 06:53 08:31 08:30 08:11 08:31 08:19 Brent Preston 07:03 06:28 06:35 06:44 06:36 07:19 07:24 07:47 07:51 07:13 08:22 09:33 09:24 11:22 08:12 07:40 06:12 06:30 04:56 07:39 07:21 05:28 06:00 08:45 08:21 07:55 08:09 08:06 Brent Queens Park 05:17 04:57 04:41 05:00 05:21 06:17 05:40 05:27 05:29 05:57 05:28 06:53 06:40 05:49 05:14 08:19 07:37 10:11 15:36 09:52 09:49 06:36 08:03 06:34 07:24 07:53 06:38 06:26 06:43 06:49 Brent Queensbury 06:15 06:18 06:08 06:04 06:03 06:38 06:53 07:04 07:04 08:11 09:41 08:25 11:10 08:48 00:00 20:01 12:27 17:54 15:52 11:02 10:04 08:16 08:10 07:42 07:37 07:24 Brent Stonebridge 05:51 05:42 05:35 05:49 05:40 07:11 07:10 07:27 07:17 08:18 10:01 09:35 08:09 09:32 11:01 11:01 10:18 12:03 08:15 12:01 15:02 13:09 12:57 08:59 09:27 07:43 07:26 07:06 07:36 07:30 Brent Sudbury 05:02 05:10 05:01 04:44 04:58 06:50 06:30 06:06 06:00 05:50 13:29 08:50 08:01 11:31 08:21 03:54 04:55 04:06 03:22 03:32 06:53 07:10 06:48 06:31 06:54 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Brent Tokyngton 06:28 06:10 06:28 06:04 06:09 07:22 07:04 07:15 07:18 06:26 08:38 08:15 09:15 08:20 08:01 10:20 09:21 05:27 06:19 11:28 06:02 07:11 09:06 05:36 07:25 08:13 07:54 08:26 07:39 07:47 Brent Welsh Harp 07:12 07:10 06:43 06:48 06:32 09:08 08:41 08:18 08:20 08:34 12:04 08:30 09:44 08:09 08:29 11:58 10:54 13:09 11:01 10:11 09:03 10:41 09:08 08:47 08:34 08:30 08:33 Brent Wembley Central 04:33 04:16 04:10 04:16 04:22 05:50 05:11 06:07 05:26 05:40 09:53 09:34 09:33 10:46 09:26 03:33 03:49 02:18 09:21 08:22 20:30 05:09 05:22 06:31 06:00 06:15 06:13 06:13 Brent Willesden Green 03:57 03:46 03:56 04:07 04:03 07:21 07:13 07:00 06:52 06:46 06:46 07:30 07:34 07:27 07:29 11:40 12:23 16:08 13:27 11:18 11:19 10:34 09:11 13:41 05:54 05:41 05:45 06:12 05:42 Bromley Bickley 06:10 05:45 05:44 05:27 05:40 07:45 06:58 06:20 06:40 07:02 10:29 09:43 10:05 09:30 09:50 13:42 22:18 18:59 13:43 11:56 13:37 14:01 13:27 07:58 07:17 07:12 06:51 06:52 Bromley Biggin Hill 05:43 05:57 06:07 05:32 05:08 10:53 10:45 10:20 11:18 10:12 11:07 11:27 12:12 08:27 13:28 19:27 19:11 18:10 12:13 07:00 07:54 08:09 07:14 06:55 Bromley Bromley Common and Keston 06:57 07:03 07:00 07:38 07:24 08:13 07:49 07:43 07:43 07:50 12:00 11:28 09:29 10:45 10:38 15:50 14:25 14:54 12:23 18:12 20:06 18:58 08:37 08:37 08:36 09:10 09:05 Bromley Bromley Town 04:29 04:30 04:14 04:26 04:17 05:46 05:32 05:10 05:16 05:20 09:18 09:56 09:06 09:08 08:52 17:57 12:46 10:19 16:34 14:56 15:00 12:16 13:50 13:29 13:39 06:04 06:10 05:50 06:03 06:00 Bromley Chelsfield and Pratts Bottom 07:04 07:20 06:29 07:12 06:44 09:08 08:32 08:10 09:32 07:37 15:25 12:13 14:43 12:25 15:19 23:33 16:49 18:21 11:10 17:48 36:18 12:13 09:18 08:14 08:43 08:03 Bromley Chislehurst 07:15 07:20 06:53 07:09 06:50 08:09 07:36 07:59 08:56 07:22 09:36 09:59 09:56 10:32 08:20 14:42 11:16 17:13 13:48 20:06 15:24 09:06 09:04 08:33 08:57 08:29 Bromley Clock House 04:01 05:11 04:18 04:07 04:21 06:21 07:45 07:49 06:44 07:30 09:15 11:18 09:47 10:55 08:54 10:46 09:47 12:17 13:58 11:23 08:51 11:42 10:45 06:11 07:15 06:23 06:10 06:18 Bromley Copers Cope 05:07 05:11 04:54 05:18 04:52 06:43 07:08 06:41 07:18 07:19 07:56 08:49 07:40 11:23 08:04 09:12 10:39 13:18 08:32 13:49 08:27 08:47 10:51 09:28 06:48 06:37 06:22 06:41 06:19 Bromley Cray Valley East 07:06 07:02 06:53 07:09 06:35 07:40 08:05 07:42 08:09 07:28 10:25 11:32 11:22 11:08 09:33 18:19 14:30 14:53 18:19 15:45 09:03 08:51 08:57 09:05 08:23 Bromley Cray Valley West 05:35 05:42 06:22 06:43 06:17 07:29 06:57 06:44 07:09 07:55 10:04 07:38 09:20 09:04 08:27 10:00 10:53 11:35 14:39 18:09 17:39 08:35 08:05 07:55 08:18 07:57 Bromley Crystal Palace 06:22 06:30 06:11 06:15 06:13 07:09 07:30 07:04 07:09 06:58 07:53 08:24 07:38 07:20 07:27 16:03 15:32 11:40 13:08 12:20 07:54 10:42 08:38 09:33 10:33 08:22 08:17 07:59 08:11 07:56 Bromley Darwin 07:55 08:53 08:13 08:43 09:00 11:40 11:22 12:14 11:47 11:56 12:43 15:30 14:50 15:16 12:14 25:46 22:29 21:13 19:14 15:23 09:44 11:10 10:17 10:45 11:03 Bromley Farnborough and Crofton 07:36 06:53 07:00 07:42 07:12 09:19 08:30 07:44 08:25 08:02 10:14 11:49 12:10 09:30 10:36 16:25 16:11 16:47 17:54 17:36 09:19 08:40 09:07 09:36 08:54 Bromley Hayes and Coney Hall 06:30 07:37 06:54 07:07 07:12 07:16 07:34 07:28 07:52 07:26 08:36 10:23 09:24 09:40 07:34 13:23 12:29 13:27 15:12 09:57 21:29 08:04 09:11 08:36 08:31 09:06 Bromley Kelsey and Eden Park 05:47 05:23 05:19 05:39 05:39 07:30 07:24 07:03 07:22 07:36 08:10 08:22 09:39 09:52 09:52 14:23 12:16 13:15 12:07 15:03 17:23 07:34 06:53 06:57 07:04 07:21 Bromley Mottingham and Chislehurst North 07:07 07:55 06:38 07:01 07:10 09:19 09:01 07:37 08:02 08:29 00:00 10:48 06:55 08:09 08:43 10:57 12:15 09:20 20:44 11:14 08:31 09:31 08:10 08:33 08:44 Bromley Orpington 04:34 04:35 04:07 04:54 04:29 06:27 05:48 06:44 06:02 06:03 09:13 10:48 11:54 09:03 10:02 15:36 16:03 17:14 16:19 12:59 21:27 21:25 20:54 06:31 06:25 05:54 06:44 06:14 Bromley Penge and Cator 05:29 05:23 05:27 05:14 05:27 07:25 08:24 07:59 07:25 07:19 09:03 10:05 07:41 08:15 08:18 11:25 10:41 10:12 11:31 17:56 11:20 10:14 10:03 11:39 07:08 07:07 07:05 06:45 07:20 Bromley Petts Wood and Knoll 07:34 06:58 07:27 07:16 06:55 07:56 07:25 08:01 08:51 07:23 12:39 09:06 00:00 10:37 12:16 17:02 22:10 18:31 15:15 09:03 08:30 09:15 09:01 08:01 Bromley Plaistow and Sundridge 05:16 05:04 05:12 05:07 05:16 06:18 06:35 06:30 06:33 06:25 08:43 08:16 08:38 08:29 07:31 09:15 14:30 10:05 07:08 15:29 12:19 15:06 06:50 09:53 06:52 06:47 07:15 Bromley Shortlands 06:13 05:50 05:30 05:25 05:52 06:15 06:43 06:39 06:43 07:33 06:47 08:05 10:14 09:03 09:28 12:41 15:38 13:11 11:35 13:21 13:47 15:07 07:49 07:13 06:44 06:49 07:22 Bromley West Wickham 06:52 06:41 06:27 06:44 06:41 07:59 07:50 07:30 07:27 08:00 08:56 10:36 09:03 19:15 08:40 11:37 09:20 12:21 10:28 12:23 22:26 08:31 08:31 08:08 08:22 08:04 Camden Belsize 06:17 06:21 05:41 06:00 05:46 06:33 06:36 06:17 06:23 06:24 08:15 07:45 07:49 07:40 06:50 18:31 13:45 07:51 07:54 08:45 09:37 10:06 08:36 09:40 10:04 07:57 08:07 07:10 07:28 07:23 Camden Bloomsbury 04:41 04:39 04:27 04:28 04:29 06:34 06:15 06:02 06:03 06:00 07:06 06:48 06:28 06:35 07:00 04:49 10:17 09:49 09:03 05:45 07:17 06:55 06:28 05:59 05:22 06:51 06:08 05:56 05:58 06:02 Camden Camden Town with Primrose Hill 05:29 05:34 05:23 05:07 05:05 06:36 06:31 06:20 05:39 05:53 07:05 08:04 06:49 06:40 06:33 11:49 05:20 08:57 08:57 09:47 09:31 08:35 07:21 08:06 06:59 08:05 07:12 06:49 06:40 06:40 Camden Cantelowes 04:55 04:42 04:49 05:01 04:36 05:42 05:36 06:05 05:10 05:26 06:54 06:14 07:19 06:27 06:35 07:03 06:43 07:04 18:46 12:07 04:56 08:49 08:56 07:22 06:26 06:18 06:20 06:42 06:12

Page 178 Page Camden Fortune Green 04:05 04:08 04:03 04:08 04:06 04:54 05:24 04:44 05:07 05:55 07:39 07:13 07:18 06:35 08:03 16:51 08:48 10:43 12:08 09:05 10:31 11:14 07:47 09:06 06:18 05:48 05:48 05:34 05:43 Camden Frognal and Fitzjohns 05:40 05:07 05:02 05:01 05:00 06:27 06:14 05:41 06:07 06:15 09:53 09:29 10:13 09:34 09:10 09:49 12:16 12:04 09:00 22:59 10:02 09:25 09:48 08:06 09:16 07:21 06:46 06:16 06:39 06:12 Camden Gospel Oak 05:21 05:12 05:05 05:06 05:10 05:56 05:53 06:14 05:56 06:43 07:56 08:23 07:47 07:19 07:14 11:54 14:19 09:21 10:24 10:37 09:19 21:20 12:22 09:18 07:04 06:55 06:40 06:39 07:05 Camden Hampstead Town 05:53 05:47 05:33 05:45 05:41 06:21 06:19 06:09 06:26 06:21 07:15 07:11 07:23 07:30 06:30 08:58 09:48 09:44 16:21 09:55 09:23 11:29 10:40 09:15 11:22 07:13 07:20 07:03 07:15 07:10 Camden Haverstock 05:10 05:07 05:03 04:52 04:49 06:18 05:31 05:56 05:49 05:25 07:53 07:45 07:32 07:44 07:55 14:02 12:41 05:15 09:05 06:25 10:29 10:25 10:00 09:22 06:57 06:57 06:29 06:20 06:18 Camden Highgate 05:15 05:01 04:59 05:07 05:09 06:06 06:12 06:18 05:57 06:20 08:41 08:42 09:07 08:47 08:15 16:11 08:26 10:17 13:32 09:29 13:17 13:48 13:18 11:01 08:31 06:31 06:59 06:37 06:53 Camden Holborn and Covent Garden 05:22 05:12 04:58 05:01 05:16 05:45 06:09 05:41 05:31 05:50 06:27 06:30 06:27 05:58 06:20 11:05 07:58 07:46 11:42 08:24 05:29 05:36 05:59 06:02 05:59 07:16 06:49 06:42 06:42 06:51 Camden Kentish Town 03:49 03:45 03:56 03:42 04:09 05:20 04:09 04:56 04:47 04:41 08:47 09:02 07:42 07:38 08:12 11:01 08:29 17:12 10:18 09:02 10:08 10:11 10:33 11:10 05:57 05:49 05:45 05:30 05:50 Camden Kilburn 05:35 05:28 05:19 05:07 05:05 06:11 06:06 06:06 05:31 05:39 07:33 06:58 07:22 06:33 06:27 08:37 12:07 09:25 09:58 06:32 06:03 06:52 06:20 06:13 07:09 06:57 07:06 06:55 06:39 Camden King's Cross 05:06 05:00 04:59 05:00 04:54 06:38 06:41 06:17 06:29 06:33 07:49 10:17 07:17 06:20 05:23 05:11 09:15 05:35 03:58 06:20 06:48 09:03 05:27 07:05 06:39 06:36 06:29 06:29 06:19 Camden Regent's Park 04:53 05:04 04:40 04:56 04:46 07:06 07:14 06:24 06:55 06:24 08:21 07:08 07:06 07:34 07:06 10:00 10:10 07:59 08:45 06:29 08:09 06:43 07:01 06:40 06:30 06:32 06:21 06:35 06:23 Camden St. Pancras and Somers Town 05:21 05:01 04:50 04:58 04:52 07:18 06:51 06:43 06:33 06:20 06:57 07:20 06:43 07:23 07:19 06:26 03:54 07:23 06:09 07:43 08:35 08:07 07:28 08:45 08:24 07:11 07:08 06:33 06:50 06:46 Camden Swiss Cottage 05:35 05:39 05:34 05:24 05:28 06:31 06:29 06:19 06:23 06:27 09:18 08:20 07:30 07:20 08:07 09:24 11:02 23:56 07:22 07:33 10:14 08:17 08:04 07:25 07:50 07:45 07:17 07:13 06:59 06:54 Camden West Hampstead 04:08 03:49 03:57 03:51 03:46 05:22 05:12 05:24 05:15 05:17 07:42 08:09 08:03 08:42 08:06 10:18 13:44 12:28 08:53 09:07 09:55 08:23 06:46 08:47 10:13 05:54 05:29 05:53 06:42 05:36 City of London Aldersgate 06:23 04:45 04:50 05:35 05:00 08:06 07:54 05:47 04:36 06:52 07:40 08:14 06:22 05:11 06:51 07:21 08:30 08:58 07:12 08:37 07:56 06:18 06:23 07:03 06:37 City of London Aldgate 05:08 04:32 04:38 04:14 04:39 06:56 07:06 06:37 05:23 05:15 00:00 07:23 04:56 06:17 07:47 06:11 09:45 09:46 11:42 09:14 11:42 06:40 06:12 06:01 06:04 06:24 City of London Bassishaw 07:02 05:43 06:53 04:40 05:37 07:58 08:58 05:28 06:26 04:14 00:00 00:00 05:59 06:43 05:38 10:25 18:22 10:17 08:55 10:52 06:36 08:44 07:04 08:14 07:19 07:03 City of London Billingsgate 05:32 04:39 04:09 04:31 04:05 09:57 03:43 05:19 05:36 04:51 06:49 04:22 06:02 05:56 06:09 11:52 06:05 17:16 16:32 08:10 11:34 08:48 11:02 07:13 06:07 05:51 06:00 05:35 City of London Bishopsgate 05:31 05:06 04:59 04:55 04:40 05:49 06:08 06:02 05:26 04:44 06:37 06:33 05:30 05:47 05:14 05:29 11:43 14:39 10:18 10:47 11:19 10:52 09:28 09:34 08:03 06:41 06:49 06:52 06:26 City of London Bread Street 05:08 05:09 05:15 05:00 04:33 07:00 07:29 09:22 06:42 05:04 06:50 07:55 12:29 06:40 05:48 11:00 06:40 10:31 13:58 08:14 08:04 06:51 07:14 06:47 06:38 06:31 City of London Bridge 04:14 04:15 04:21 03:53 03:40 06:58 06:01 04:33 06:55 05:19 00:00 05:53 00:00 06:28 05:25 03:20 11:51 08:32 08:35 10:20 07:12 05:50 05:38 06:08 05:52 05:15 City of London Broad Street 05:30 05:36 05:28 05:39 05:16 07:00 06:47 06:12 08:19 06:14 06:07 09:56 06:14 00:00 08:13 08:10 07:19 12:29 09:32 11:49 08:55 07:16 06:59 07:02 07:33 06:39 City of London Candlewick 03:43 04:23 04:10 04:34 04:11 06:19 06:38 06:01 04:35 05:53 00:00 08:53 07:40 05:32 06:38 09:57 07:54 11:50 08:15 07:39 05:21 05:43 05:23 06:16 05:43 City of London Castle Baynard 05:31 05:29 05:02 04:49 04:54 07:30 08:45 06:39 05:58 06:02 07:12 09:05 06:58 06:14 06:17 10:22 12:46 09:16 10:26 10:56 07:11 08:09 08:13 06:27 06:26 10:04 07:04 06:29 06:18 06:38 City of London Cheap 05:40 05:31 05:27 05:17 05:23 05:56 05:47 08:01 03:40 05:58 06:36 07:32 07:15 07:32 07:16 18:02 08:28 08:59 10:56 09:26 09:44 08:19 07:08 06:51 07:21 07:02 07:22 City of London Coleman Street 05:13 05:08 04:50 04:54 05:25 06:29 05:42 05:41 06:30 05:05 06:16 07:09 07:03 06:59 08:20 08:01 18:18 20:21 09:22 10:40 10:04 10:39 11:29 06:36 06:31 06:23 06:28 06:55 City of London Cordwainer 05:21 05:01 05:30 04:37 04:52 07:23 06:21 06:00 05:39 05:44 00:00 06:59 07:27 08:35 06:54 06:42 08:19 12:08 09:23 07:06 06:40 06:57 05:56 06:24 City of London Cornhill 04:55 04:53 04:52 04:55 04:41 04:58 06:13 05:18 06:13 05:28 00:00 07:16 06:23 09:19 05:34 05:30 06:42 10:28 10:47 10:31 14:16 10:19 06:41 06:08 06:46 06:34 06:02 City of London Cripplegate 05:38 04:54 05:37 04:04 04:59 06:56 07:04 06:38 06:07 05:25 07:07 07:17 06:48 06:58 05:53 18:05 12:05 09:05 14:33 09:46 07:43 06:23 07:55 06:17 07:40 05:28 06:37 City of London Dowgate 02:53 03:54 02:34 03:32 03:55 05:28 07:09 05:24 05:13 06:54 00:00 07:26 07:53 00:00 08:24 10:49 08:27 11:39 04:28 05:44 04:03 05:13 06:05 City of London Farringdon Within 05:54 05:42 05:16 04:59 05:03 06:33 07:07 05:04 06:47 05:22 06:40 07:41 05:46 07:51 06:08 07:08 08:28 07:20 09:02 08:09 07:22 09:05 07:32 07:05 06:45 07:21 07:00 City of London Farringdon Without 06:48 06:11 05:56 05:51 06:01 08:06 06:36 06:23 06:43 06:56 08:42 07:55 07:37 06:25 07:39 07:44 17:35 09:30 07:58 08:16 06:51 07:25 08:30 07:54 07:45 07:26 07:56 City of London Langbourn 04:10 04:45 04:43 04:44 04:28 05:44 05:06 07:43 05:07 06:06 00:00 08:33 05:50 06:21 06:34 11:21 09:24 11:15 08:03 13:01 05:48 06:10 06:07 06:12 05:47 City of London Lime Street 04:53 04:43 04:49 04:58 05:02 05:41 04:34 00:00 05:32 05:59 09:26 05:41 00:00 06:47 05:55 11:10 08:14 09:53 09:12 21:31 07:53 06:41 06:35 06:50 06:28 06:39 City of London Portsoken 04:56 03:55 04:23 04:25 04:08 07:18 04:50 05:31 06:20 05:10 08:02 06:17 07:58 07:17 06:07 04:40 18:10 12:55 10:49 15:10 12:20 12:57 06:44 05:41 06:32 06:00 06:21 City of London Queenhithe 04:38 03:59 03:38 03:26 03:59 09:52 06:16 06:04 06:04 06:15 13:58 00:00 07:15 06:58 06:48 19:43 12:16 09:02 09:39 08:05 05:45 05:21 05:19 05:15 06:43 City of London Tower 04:53 04:34 04:44 04:29 04:27 05:54 05:14 05:32 05:57 04:32 09:28 06:12 05:38 06:42 05:26 15:28 09:22 12:11 27:46 09:22 13:08 09:03 10:15 08:44 06:38 05:55 06:03 05:50 06:15 City of London Vintry 04:17 04:23 03:54 04:50 04:15 07:34 07:28 05:54 06:47 05:04 08:47 09:25 06:44 07:17 05:28 11:09 09:14 10:13 12:00 09:04 10:07 07:48 05:47 05:56 05:42 06:21 05:41 City of London Walbrook 05:00 04:33 04:55 04:16 05:03 06:19 06:23 06:04 05:05 04:26 06:19 07:58 07:21 05:51 06:34 08:37 07:50 06:33 08:47 09:16 09:18 07:03 10:21 06:46 06:12 06:06 05:28 06:31 Croydon East 04:33 04:28 04:25 04:39 04:48 07:27 06:38 06:40 07:18 06:39 07:27 06:46 07:17 08:25 08:27 06:26 08:30 06:19 06:36 08:04 16:15 14:31 18:44 14:52 06:04 06:20 06:16 05:59 06:19 Croydon Addiscombe West 05:33 05:23 05:18 05:19 05:11 07:10 06:33 06:20 06:10 06:20 07:44 06:07 06:50 07:21 07:42 12:56 07:16 05:49 06:23 09:04 18:45 01:47 18:29 19:22 19:02 11:07 07:04 07:04 06:56 06:46 Croydon Bensham Manor 05:16 05:17 05:08 05:04 04:50 05:32 05:59 06:30 05:39 05:39 07:19 09:15 08:24 07:08 06:35 09:33 08:22 07:56 07:01 06:30 06:46 06:56 06:40 06:34 06:30 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Croydon Broad Green 05:40 05:18 05:07 05:10 05:07 06:13 05:48 05:43 05:59 05:44 07:40 08:32 06:25 07:57 08:13 10:43 08:09 05:37 07:18 15:12 18:02 16:21 17:30 07:26 07:00 06:45 06:51 06:48 Croydon Coulsdon Town 08:58 06:40 05:33 05:12 05:41 11:12 09:41 09:47 09:23 09:23 11:54 08:35 00:00 11:10 10:57 12:54 10:41 12:09 09:43 11:19 10:56 08:59 07:13 07:15 07:21 Croydon Crystal Palace & Upper Norwood 06:10 06:00 05:26 05:33 05:06 06:54 06:14 06:35 06:05 06:04 07:34 08:11 07:58 07:53 08:13 14:30 12:33 12:36 13:10 14:55 09:40 15:01 11:41 12:34 11:19 09:23 07:47 07:21 07:28 06:46 Croydon 04:34 04:36 04:29 04:34 04:25 05:41 05:37 05:34 05:57 05:30 07:52 08:30 08:05 08:01 07:46 06:04 04:34 06:54 04:46 05:57 18:36 19:37 15:54 18:58 17:08 06:21 06:25 06:07 06:14 06:05 Croydon Kenley 10:56 07:42 07:11 07:08 07:47 11:26 11:00 10:00 10:10 11:00 13:20 12:02 08:59 11:28 00:00 12:00 11:46 03:30 14:13 12:17 09:07 08:47 08:48 09:21 Croydon New Addington North 03:26 03:40 03:45 04:05 03:32 05:02 04:48 04:43 05:39 05:24 09:11 10:22 08:51 09:28 09:23 18:47 10:54 08:11 26:51 22:02 21:26 04:57 05:36 05:19 05:35 05:11 Croydon New Addington South 04:43 04:56 05:12 05:02 05:07 05:44 05:49 06:06 05:34 05:55 11:27 08:54 11:10 11:11 11:04 10:54 13:11 14:40 10:42 22:57 06:30 06:40 06:43 06:38 06:42 Croydon Norbury & Pollards Hill 03:25 03:19 02:54 02:57 03:08 04:46 04:00 04:38 04:37 04:06 08:35 07:09 08:40 06:58 07:27 08:33 07:49 08:02 06:12 09:05 13:22 17:08 13:11 10:17 11:13 05:03 04:43 04:48 04:46 04:53 Croydon Norbury Park 05:07 05:00 04:43 04:11 04:27 06:07 05:24 05:43 04:57 05:25 07:32 05:40 05:48 06:34 07:44 09:52 09:29 08:52 10:31 10:45 15:25 06:50 06:29 05:55 05:46 06:06 Croydon Old Coulsdon 11:28 07:48 07:18 07:05 06:54 13:12 11:58 11:11 10:07 10:57 12:16 14:00 00:00 00:00 08:08 11:09 10:37 14:59 10:08 15:58 13:07 10:48 09:01 09:08 08:11 Croydon Park Hill & Whitgift 05:39 05:32 05:20 05:20 05:28 06:28 06:14 05:55 06:42 06:31 09:01 09:40 06:29 07:41 09:57 04:14 04:51 06:08 08:57 06:54 06:58 06:38 06:49 Croydon Purley & Woodcote 08:00 05:04 04:43 05:03 04:43 09:14 08:01 07:46 08:08 07:18 10:37 11:08 10:51 12:27 09:02 09:25 08:27 08:59 11:16 12:38 09:26 06:49 06:25 06:54 06:21 Croydon Purley Oaks & Riddlesdown 06:19 05:40 04:53 05:43 05:30 07:12 08:20 06:08 06:15 06:58 11:02 00:00 08:46 00:00 06:49 07:56 07:32 05:16 06:33 06:03 08:43 07:21 06:27 07:22 06:53 Croydon Sanderstead 07:29 07:00 07:17 07:38 07:56 07:55 07:48 08:00 08:31 09:00 09:35 09:23 07:53 09:37 07:51 08:37 07:58 07:01 20:30 12:31 08:49 08:35 08:57 08:52 09:27 Croydon Selhurst 06:00 06:05 05:58 06:02 06:04 06:43 06:59 06:19 06:46 06:31 07:44 07:40 08:01 08:01 06:18 08:01 07:03 06:58 05:38 11:23 17:17 08:14 17:29 07:47 07:43 07:21 07:43 07:39 Croydon Selsdon & Addington Village 05:49 05:53 05:41 06:16 05:57 06:46 06:04 06:10 08:04 06:47 10:43 10:15 08:35 08:55 10:13 11:11 06:19 08:23 13:05 08:33 07:35 07:54 07:44 08:19 07:26 Croydon Selsdon Vale & Forestdale 05:34 05:40 06:16 06:41 06:34 06:37 07:06 07:36 06:22 08:10 10:00 09:02 09:44 04:34 11:11 15:21 18:03 08:24 08:42 07:09 07:33 07:48 08:22 08:33 Croydon Shirley North 05:25 05:16 04:37 05:39 05:23 08:34 07:54 08:00 08:01 08:15 00:00 00:00 08:33 09:23 09:49 10:00 07:43 09:44 09:31 13:10 17:23 07:14 07:05 06:07 07:31 06:55 Croydon Shirly South 07:07 07:39 07:03 06:44 07:21 08:14 09:16 09:25 09:19 07:59 08:08 09:13 00:00 00:00 10:45 11:52 09:22 11:22 10:07 08:12 09:06 09:21 08:45 08:47 09:05 Croydon South Croydon 05:11 05:18 04:49 05:34 05:10 05:48 05:54 05:38 05:23 06:10 09:36 07:36 07:24 07:46 09:11 04:16 07:16 07:21 08:22 08:22 20:37 16:10 06:52 06:55 06:24 07:12 07:00 Croydon South Norwood 06:17 06:13 05:59 06:13 06:09 07:42 07:20 07:04 07:20 07:07 08:39 08:27 07:19 07:59 07:47 12:28 09:55 09:04 09:38 10:06 12:15 12:53 13:04 12:05 07:51 07:42 07:33 07:59 07:37 Croydon Thornton Heath 05:43 06:06 05:54 05:50 05:48 06:27 06:55 06:35 06:58 06:18 08:58 10:23 07:28 08:05 07:48 10:56 09:30 12:25 09:43 10:03 17:24 14:36 14:13 13:49 14:08 07:16 07:50 07:23 07:35 07:27 Croydon Waddon 04:44 04:57 04:46 04:48 04:33 05:30 05:55 06:03 05:20 05:22 08:08 07:34 08:19 06:41 06:54 05:23 05:00 07:34 06:19 04:19 13:43 13:43 11:33 16:10 06:33 07:01 06:43 06:42 06:27 Croydon West Thornton 04:45 04:59 04:34 04:43 04:41 05:36 05:38 05:05 05:28 05:10 07:09 07:17 06:54 06:28 07:14 07:43 08:12 09:47 07:17 07:33 13:15 18:10 14:38 14:24 13:24 06:25 06:35 06:16 06:32 06:20 Croydon Woodside 05:20 05:29 05:25 05:13 05:14 08:28 08:21 08:05 08:23 07:58 10:15 08:07 09:24 09:17 08:25 09:04 08:44 11:36 21:09 10:15 17:12 19:22 07:09 06:57 07:35 06:42 06:43 Ealing Acton Central 04:42 04:45 04:43 04:35 04:36 06:47 06:58 07:13 06:39 07:02 06:43 09:01 08:33 08:05 06:09 13:50 13:01 08:11 14:12 12:13 15:04 06:09 06:18 06:15 06:04 06:01 Ealing Cleveland 06:16 06:07 05:44 05:54 05:37 08:35 08:31 08:37 08:25 08:08 10:00 07:52 10:18 08:00 08:35 12:48 16:51 18:21 13:43 14:03 12:31 11:45 10:39 09:29 07:25 07:18 07:27 07:11 Ealing Dormers Wells 04:04 04:28 04:09 04:24 04:33 04:35 05:49 06:07 06:03 05:43 07:55 08:01 07:29 09:01 08:04 10:15 12:33 11:58 14:19 14:15 13:19 17:54 11:44 14:01 13:20 05:46 06:09 06:06 06:24 06:26

Page 179 Page Ealing Ealing Broadway 04:30 04:38 03:51 03:46 03:56 07:11 07:58 06:23 06:16 06:25 07:10 09:01 08:03 08:22 07:53 12:40 13:28 11:35 10:15 15:38 15:58 15:26 12:18 14:09 14:37 06:19 06:31 05:45 05:28 05:31 Ealing Ealing Common 05:12 04:54 04:44 04:42 04:45 06:41 06:25 06:26 06:03 06:00 07:52 08:42 07:39 07:33 06:11 09:40 13:37 10:42 10:37 09:55 11:49 07:12 06:37 06:31 06:30 06:15 Ealing East Acton 06:11 05:55 05:50 05:52 05:52 07:51 06:49 07:05 07:19 07:39 08:33 07:18 07:47 08:05 06:39 13:38 08:11 13:31 11:54 13:52 08:53 12:17 10:09 13:09 08:54 07:41 07:26 07:31 07:32 Ealing Elthorne 05:09 05:00 04:36 04:39 04:45 07:00 07:14 06:58 06:45 07:06 09:29 08:35 09:23 08:59 07:02 12:38 13:25 12:34 16:03 14:03 11:01 15:49 18:30 13:44 06:39 06:33 06:15 06:15 06:28 Ealing Greenford Broadway 06:26 06:25 06:25 06:26 06:10 07:11 06:58 07:25 07:04 07:06 08:26 09:38 09:48 09:16 07:24 13:26 14:17 12:45 15:04 11:06 12:41 10:47 12:30 11:43 11:31 08:09 08:14 08:07 08:09 07:39 Ealing Greenford Green 06:53 06:49 06:46 06:54 06:35 07:39 07:55 08:09 07:59 07:02 10:30 09:31 11:49 13:22 07:49 12:40 11:27 13:54 10:41 14:23 08:04 08:50 08:33 08:44 08:47 08:02 Ealing Hanger Hill 06:34 07:10 06:44 06:42 06:48 08:21 08:54 08:31 07:48 08:11 11:02 08:13 08:59 10:09 12:11 10:05 12:03 13:00 09:41 09:36 08:27 08:53 08:19 09:23 08:29 08:34 08:36 Ealing Hobbayne 06:47 07:03 06:28 06:22 06:29 08:12 08:16 08:16 07:57 07:50 08:35 08:27 09:19 09:33 08:41 14:28 17:27 13:46 15:58 13:50 13:22 14:30 08:33 08:37 07:52 07:58 07:50 Ealing Lady Margaret 05:20 05:11 05:12 05:07 05:37 06:06 05:37 06:58 06:21 06:57 10:29 07:18 07:28 06:21 07:31 14:29 13:25 07:03 07:31 06:45 06:33 07:06 Ealing North Greenford 05:05 05:06 04:42 04:54 05:13 06:37 06:23 06:20 05:50 06:08 11:29 09:17 08:24 09:57 08:28 11:13 11:30 06:32 06:27 06:47 16:59 08:05 07:04 06:55 06:32 06:44 07:12 Ealing Northfield 05:34 05:29 05:41 05:12 05:26 07:13 06:58 06:25 06:37 06:16 00:00 08:06 07:16 07:38 08:52 08:04 13:31 08:16 08:57 07:15 07:06 06:51 07:20 06:40 06:56 Ealing Northolt Mandeville 05:18 05:09 05:08 05:16 04:50 06:04 06:29 06:26 06:09 07:10 09:30 11:08 09:20 08:03 09:35 15:08 15:47 11:49 10:17 11:18 11:00 11:09 10:28 07:24 07:22 06:48 07:12 07:14 Ealing Northolt West End 06:58 07:13 07:04 07:00 07:00 07:35 07:37 07:43 08:13 07:26 09:51 08:26 08:23 08:23 07:50 16:14 14:15 13:17 12:32 14:12 13:14 10:45 12:18 08:43 08:55 08:40 08:44 08:27 Ealing Norwood Green 06:19 05:55 05:56 06:10 05:45 07:28 06:59 07:00 06:43 06:08 10:31 09:53 08:20 07:31 09:48 08:32 13:36 14:20 09:11 12:05 14:38 12:06 14:29 11:48 18:04 08:29 07:43 07:51 08:06 07:42 Ealing Perivale 08:25 07:41 07:37 07:42 07:06 09:12 09:00 08:36 08:16 08:37 12:54 10:31 10:35 08:33 09:29 12:20 10:51 11:59 10:12 09:45 11:38 09:43 09:22 09:28 08:53 Ealing South Acton 04:27 04:19 04:03 04:04 04:19 06:58 06:44 06:14 06:25 06:34 08:49 10:25 07:04 07:00 08:10 13:45 10:22 08:23 14:21 11:05 15:51 14:40 14:06 06:07 05:53 05:49 05:50 05:56 Ealing Southall Broadway 03:56 04:17 04:09 04:11 04:13 05:20 05:54 05:55 06:28 05:46 11:20 08:50 07:57 07:56 10:36 14:57 10:36 10:32 09:53 11:55 09:33 09:48 07:30 05:55 05:39 05:46 05:52 Ealing Southall Green 05:50 06:06 06:05 06:09 05:51 06:23 07:26 07:02 08:06 06:39 08:37 07:33 09:27 12:42 08:03 09:19 13:30 14:54 13:11 09:10 10:46 07:48 07:42 07:47 07:24 Ealing Southfield 04:58 05:05 05:10 04:56 04:50 06:55 06:09 06:48 06:34 06:30 09:04 07:35 05:10 00:00 08:18 15:55 13:23 11:16 11:48 06:32 06:31 07:04 06:40 06:26 Ealing Walpole 04:49 04:21 04:10 04:07 04:22 07:10 07:41 07:07 07:08 06:58 10:56 08:45 07:16 09:22 07:16 21:35 14:35 15:30 11:24 08:28 13:49 14:43 14:15 06:29 05:59 05:49 05:45 05:47 Enfield Bowes 07:01 07:03 06:38 06:34 06:49 08:32 08:21 09:12 09:01 08:56 09:37 08:20 09:47 12:27 09:54 10:02 11:28 10:47 14:05 08:31 08:36 09:00 09:07 08:15 08:37 Enfield Bush Hill Park 05:54 06:21 05:56 06:03 05:56 06:55 07:26 06:07 06:50 07:10 07:56 11:20 09:03 07:35 07:13 04:28 08:25 06:14 05:35 06:21 11:19 08:54 08:09 07:56 07:56 07:40 Enfield Chase 07:58 07:43 07:40 07:20 07:46 09:30 08:04 09:08 09:08 09:04 10:17 10:13 10:08 09:46 09:19 18:17 17:49 17:09 17:38 16:09 15:36 17:42 05:55 10:11 10:03 09:37 09:50 09:50 Enfield Cockfosters 06:26 06:33 05:59 06:19 06:17 08:52 09:18 08:30 08:20 07:49 00:00 13:23 13:51 09:17 09:50 17:39 12:43 12:15 12:01 11:18 08:22 08:15 07:50 08:04 07:47 Enfield Edmonton Green 05:48 05:27 05:28 05:41 05:27 07:10 06:53 06:37 06:37 06:15 08:22 08:33 08:31 08:11 08:22 09:32 05:41 09:39 08:47 06:59 14:38 08:43 09:55 10:23 08:51 07:39 07:21 07:22 07:43 07:13 Enfield Enfield Highway 05:19 05:12 05:10 05:17 05:25 06:48 06:33 05:36 06:39 06:41 09:22 07:24 08:59 07:48 09:57 08:32 10:34 11:55 17:10 10:56 10:50 14:36 13:33 13:19 09:48 06:52 06:45 06:48 06:52 Enfield Enfield Lock 07:29 06:52 06:51 07:17 07:29 08:49 08:09 07:42 08:03 08:29 11:12 10:21 11:05 11:53 11:22 11:33 18:21 15:54 21:57 13:12 16:48 17:23 09:22 08:55 08:40 08:57 09:10 Enfield Grange 06:57 06:43 06:21 07:03 06:23 08:10 07:53 07:21 08:15 07:09 07:56 09:17 07:43 07:51 08:49 07:59 09:42 11:41 07:48 07:02 14:01 08:24 08:34 07:47 08:50 07:56 Enfield Haselbury 04:37 04:21 04:35 05:03 04:56 06:05 05:57 06:09 06:36 05:47 07:53 09:07 09:04 07:49 11:32 05:18 04:51 04:47 04:26 10:04 07:16 08:22 07:55 06:58 06:09 06:43 07:05 06:56 Enfield Highlands 08:09 08:02 08:13 07:35 07:19 09:13 09:00 08:38 08:02 08:53 09:16 11:38 10:53 09:24 08:50 17:53 09:07 14:46 12:12 08:27 09:39 09:29 09:37 09:15 08:58 Enfield Jubilee 05:58 05:43 05:39 06:06 05:50 06:11 06:36 07:05 06:23 06:35 07:59 07:40 08:39 08:42 09:07 10:16 10:33 06:50 06:35 09:09 07:40 07:19 07:13 09:36 07:31 Enfield Lower Edmonton 05:14 05:07 05:10 05:26 05:19 05:54 06:31 06:38 06:15 06:17 08:34 07:55 08:48 08:29 09:13 03:23 07:28 04:17 04:49 04:32 10:30 09:33 06:38 06:43 06:56 06:59 07:00 Enfield Palmers Green 05:54 06:01 05:52 05:55 06:13 08:03 08:23 08:01 07:31 07:50 07:53 10:07 08:43 08:47 06:13 09:20 10:17 08:42 06:33 06:26 07:54 07:42 07:59 07:32 07:30 07:57 Enfield Ponders End 05:58 05:48 05:59 05:59 05:57 06:59 06:27 07:17 07:07 06:35 08:34 08:25 12:06 07:27 07:24 10:25 07:30 15:34 09:48 14:25 12:24 16:05 12:05 07:39 07:38 07:45 07:43 07:45 Enfield Southbury 05:35 05:03 05:03 04:56 05:14 06:30 06:32 06:08 06:27 06:15 08:45 10:21 08:01 06:51 07:40 06:59 07:31 09:44 10:47 09:03 13:58 12:38 13:58 07:11 06:42 06:45 06:59 07:00 Enfield Southgate 04:20 04:32 04:43 04:07 04:05 09:19 09:17 08:11 08:00 08:54 00:00 12:46 06:39 06:50 08:15 08:41 08:50 06:53 08:35 11:35 06:10 06:15 06:04 05:59 05:47 Enfield Southgate Green 06:00 05:18 05:40 05:08 05:28 09:22 09:19 09:15 08:02 08:35 10:05 10:17 10:12 08:26 09:46 15:25 12:21 10:47 07:59 09:31 19:58 07:49 07:23 07:36 06:47 07:15 Enfield Town 07:07 06:38 06:20 06:24 06:03 07:35 07:17 08:05 07:13 07:15 06:31 08:29 08:01 08:17 08:02 14:46 08:33 11:17 16:10 07:24 09:28 08:17 07:56 07:55 07:29 Enfield Turkey Street 06:20 06:05 06:08 06:11 05:44 09:13 07:09 07:26 08:44 07:04 12:11 17:51 11:38 10:41 11:06 15:16 10:30 12:39 17:17 09:00 07:32 09:09 08:16 07:58 07:58 07:10 Enfield Upper Edmonton 07:00 06:47 06:28 06:45 06:25 07:44 07:30 07:06 07:27 06:58 08:53 08:47 08:18 09:58 08:28 10:56 08:32 06:47 08:33 09:21 13:46 08:25 09:32 06:44 05:18 09:01 08:43 08:36 08:44 08:19 Enfield Winchmore Hill 05:47 05:36 05:58 05:31 05:49 09:00 07:26 07:23 07:22 07:21 08:48 08:14 09:41 09:02 09:24 11:27 07:20 11:16 07:27 09:27 07:23 07:20 07:27 06:54 07:16 Greenwich Abbey Wood 05:57 05:40 05:27 05:39 05:55 07:02 06:19 05:38 06:16 06:30 08:53 07:27 09:23 06:39 08:10 18:54 07:06 06:15 08:14 09:18 07:46 07:32 07:39 07:28 07:48 Greenwich Blackheath Westcombe 05:31 05:32 05:42 05:37 05:38 06:00 06:15 07:02 06:39 06:21 07:57 07:44 07:16 07:14 07:23 11:02 10:55 13:26 12:43 11:55 06:14 05:19 08:36 07:10 07:09 07:23 07:41 07:17 Greenwich Charlton 05:08 05:10 05:22 05:11 05:15 05:47 05:39 06:27 06:29 06:12 08:14 08:44 07:27 08:40 07:01 17:29 11:46 11:49 08:38 13:08 08:56 11:39 09:50 06:48 06:31 06:51 06:46 06:51 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Greenwich Coldharbour and New Eltham 06:20 05:38 05:33 05:50 05:34 07:19 07:03 07:19 06:43 06:29 09:39 10:14 06:22 06:19 06:00 12:07 12:26 12:18 12:58 16:53 13:50 08:04 07:19 07:12 07:23 07:06 Greenwich Eltham North 04:30 04:56 04:21 04:12 04:08 07:43 07:50 07:31 06:56 06:31 08:05 09:00 08:28 09:26 07:22 10:57 13:11 11:10 10:20 13:03 09:45 09:32 11:09 06:42 05:47 05:52 05:42 Greenwich Eltham South 04:42 04:33 04:45 04:52 03:55 06:55 07:04 07:11 06:47 06:38 10:04 06:38 09:54 08:54 07:05 10:02 10:53 12:26 12:12 11:50 06:31 06:11 06:43 06:45 05:32 Greenwich Eltham West 05:56 05:30 05:19 05:19 05:38 07:35 07:25 06:44 06:57 06:56 11:53 09:20 09:43 09:12 07:07 15:33 09:20 15:03 08:16 09:47 10:04 09:40 12:30 07:38 07:26 06:57 07:00 07:16 Greenwich Glyndon 05:14 05:03 04:41 04:45 04:37 06:37 06:26 05:23 06:23 05:34 09:25 09:58 08:30 09:20 08:53 14:45 13:13 13:21 12:33 13:58 21:51 34:44 16:44 07:04 06:40 06:17 06:21 06:20 Greenwich Greenwich West 04:25 04:31 04:01 04:06 04:03 05:59 06:23 05:53 05:27 05:41 07:13 07:52 07:26 06:33 06:26 09:33 10:44 07:25 10:02 11:03 08:23 04:29 04:28 05:08 05:58 06:18 06:27 05:46 06:40 05:50 Greenwich Kidbrooke with Hornfair 06:11 06:19 06:10 06:21 06:12 07:01 07:38 06:53 06:46 06:50 07:46 08:12 06:46 06:57 07:06 12:03 12:48 07:42 12:12 11:48 08:09 13:40 08:02 10:36 09:44 07:49 08:03 07:50 08:04 08:02 Greenwich Middle Park and Sutcliffe 05:17 04:39 04:50 04:50 04:36 07:13 07:02 07:02 07:14 06:08 11:22 14:50 11:10 00:00 00:00 09:04 10:40 17:16 10:32 08:22 06:53 06:17 06:33 06:22 06:15 Greenwich Peninsula 05:07 05:08 04:54 05:00 05:01 06:10 05:47 06:35 05:47 06:39 09:06 07:11 07:38 08:24 08:17 14:47 13:45 11:34 15:58 12:26 13:26 14:57 10:23 10:49 10:15 06:59 08:21 07:12 06:44 07:11 Greenwich Plumstead 03:54 04:07 03:46 03:57 04:30 04:49 05:05 05:43 05:25 05:16 08:16 08:44 07:39 07:39 07:47 08:02 10:31 12:14 07:28 08:18 14:30 19:28 16:34 05:33 05:58 06:13 05:45 06:30 Greenwich Shooters Hill 06:57 07:06 06:35 06:31 06:09 07:51 07:34 07:22 07:08 07:25 08:05 09:13 09:17 09:16 08:27 09:31 11:52 09:46 10:53 10:55 08:36 08:56 08:17 08:01 08:01 Greenwich Thamesmead Moorings 06:16 06:23 06:06 06:23 06:45 07:10 07:43 07:35 07:07 08:03 09:56 09:18 09:49 08:58 09:43 12:45 13:34 11:56 14:49 14:00 16:00 16:38 15:20 18:53 15:02 08:09 08:17 07:45 08:12 08:35 Greenwich Woolwich Common 06:08 06:15 06:12 06:09 06:13 07:00 06:55 06:44 06:40 06:43 08:42 07:51 08:04 07:59 07:48 12:02 11:24 14:26 13:23 12:30 12:07 11:58 13:47 13:32 07:43 07:59 07:51 07:43 07:43 Greenwich Woolwich Riverside 05:48 06:00 05:25 05:29 05:47 06:30 06:53 06:16 06:03 06:38 07:31 07:18 07:42 07:56 07:21 15:11 12:19 11:24 16:05 14:43 11:28 09:20 11:58 14:40 12:21 07:35 08:05 07:04 07:17 07:34 Hackney Brownswood 05:44 05:10 05:13 05:37 05:31 07:20 06:41 06:10 05:52 06:45 07:26 07:30 05:52 07:33 08:51 00:02 11:15 08:27 26:46 09:41 10:55 07:18 07:03 06:47 07:11 07:09 Hackney Cazenove 05:05 04:45 04:10 04:34 04:39 05:57 05:39 05:12 05:36 05:33 08:32 07:44 07:35 06:32 07:42 09:49 09:57 08:40 19:52 14:08 07:18 08:08 06:55 06:29 06:07 06:32 06:20 Hackney Clissold 04:20 04:00 04:36 04:17 04:15 05:27 04:47 05:20 05:24 05:22 08:10 07:50 06:55 06:46 06:11 09:53 06:33 09:37 09:51 07:21 17:08 09:43 06:05 05:45 06:23 05:45 05:48 Hackney Dalston 06:17 05:34 05:33 05:23 05:42 06:46 05:54 06:10 06:05 06:13 08:24 07:07 07:13 06:07 06:40 07:09 08:05 07:31 06:21 08:20 12:18 12:00 10:46 10:33 09:46 07:53 07:01 07:08 07:09 07:24 Hackney De Beauvoir 06:35 05:41 05:45 05:37 05:42 07:07 06:28 06:39 06:50 06:43 08:13 07:46 06:59 07:06 06:45 06:20 35:23 05:53 09:16 15:50 13:44 12:56 11:37 08:18 07:22 07:22 07:12 07:21 Hackney Hackney Central 05:03 05:01 04:55 05:18 04:58 05:22 05:32 05:22 05:22 05:15 06:43 07:00 07:29 06:34 06:09 07:24 08:17 06:12 06:33 10:33 15:15 09:36 12:52 11:53 06:39 06:34 06:30 06:54 06:35 Hackney Hackney Downs 04:54 04:52 04:58 04:36 04:51 05:50 05:35 05:25 05:53 05:40 07:55 07:15 06:59 07:11 06:29 11:14 10:15 10:43 09:31 08:00 10:52 12:25 09:09 10:42 06:26 06:35 06:27 06:19 06:32 Hackney Hackney Wick 04:57 05:01 04:14 04:41 04:48 05:26 05:31 05:30 05:49 06:06 07:56 09:20 09:15 06:54 07:45 08:00 09:25 10:06 07:56 08:52 15:26 17:08 16:04 15:49 06:55 07:12 06:00 06:18 06:19 Hackney Haggerston 05:42 05:07 05:29 05:10 04:56 07:03 06:23 06:18 06:37 06:25 08:48 07:13 07:28 07:28 07:15 07:21 10:55 10:26 07:58 07:58 15:08 12:34 12:10 12:20 07:26 06:48 07:29 06:44 06:35 Hackney Homerton 03:41 04:01 03:48 03:58 04:06 04:40 05:10 04:44 05:08 05:33 07:07 07:34 07:08 08:27 07:06 08:19 09:02 06:53 10:52 10:39 13:53 12:39 11:33 17:25 14:20 05:06 07:04 05:39 05:40 06:02 Hackney Hoxton East & Shoreditch 04:53 04:41 04:32 04:36 04:21 06:17 06:26 06:15 06:18 05:48 09:02 08:17 08:01 06:28 06:45 09:36 10:49 09:34 11:11 09:10 10:26 09:38 11:36 08:05 06:29 06:11 06:18 06:04 Hackney Hoxton West 05:05 04:45 04:55 04:31 04:07 06:44 06:40 06:47 06:06 05:28 08:36 07:56 07:04 06:50 06:35 06:46 07:59 09:48 06:18 09:04 09:47 09:46 09:54 06:48 06:31 06:42 06:18 05:55 Hackney King's Park 04:48 04:36 04:48 04:39 04:52 05:28 05:13 05:57 05:19 06:01 08:53 08:13 07:46 09:15 06:30 12:13 11:19 14:05 14:23 13:00 15:50 11:27 06:33 06:21 06:26 06:31 06:45 Hackney Lea Bridge 05:38 05:24 05:28 05:05 05:07 06:12 06:03 06:04 05:45 05:43 07:38 08:29 07:26 07:25 06:42 15:15 11:00 11:14 13:17 16:18 10:52 08:37 12:04 08:16 09:22 07:20 07:24 07:04 06:49 06:47 Hackney London Fields 05:47 05:33 05:22 05:18 05:12 07:07 06:33 06:57 06:25 06:14 06:58 07:11 07:45 06:51 06:53 14:47 11:14 10:06 05:45 07:12 12:34 13:16 15:21 07:34 07:30 06:56 06:58 06:44 Hackney Shacklewell 05:43 05:03 04:56 04:58 05:25 06:11 05:42 06:13 05:26 06:51 06:50 07:36 07:23 08:53 06:00 09:45 06:03 09:00 07:53 05:39 09:43 11:35 08:08 07:26 06:49 06:35 06:35 07:12

Page 180 Page Hackney Springfield 05:42 05:33 05:14 05:18 05:16 06:00 05:50 06:05 05:54 05:42 07:41 06:52 07:33 07:00 05:59 11:12 10:08 13:21 11:05 12:19 08:30 06:21 06:58 07:20 07:13 07:00 07:02 07:13 Hackney Stamford Hill West 04:38 04:15 04:57 04:17 04:26 06:07 04:34 06:31 05:35 05:31 06:25 06:55 08:27 05:55 07:39 10:31 12:50 11:36 14:19 15:45 05:21 06:18 05:43 06:36 06:25 06:04 Hackney Stoke Newington 04:10 03:46 04:04 03:45 04:20 05:15 04:45 04:50 05:24 04:58 07:48 07:49 07:41 07:56 07:42 11:33 09:07 10:08 15:25 09:54 08:01 06:06 05:46 05:44 05:21 06:24 Hackney Victoria 05:24 05:15 05:28 05:26 05:22 05:53 05:55 06:10 06:33 06:42 06:15 06:11 06:31 05:30 06:25 05:12 17:39 04:39 18:12 11:22 14:32 15:38 11:53 14:54 06:58 07:12 06:59 07:04 07:02 Hackney Woodberry Down 05:40 05:28 05:16 05:05 05:16 06:31 06:05 06:07 05:38 05:56 07:20 07:35 07:23 06:31 06:41 11:52 09:35 10:20 09:58 10:53 08:10 10:25 07:17 07:41 08:54 07:16 06:49 06:46 06:58 Hammersmith and Fulham Addison 04:06 04:19 04:27 04:03 03:56 05:18 05:19 05:20 05:00 05:05 05:51 06:44 06:38 06:38 06:14 10:44 13:28 11:23 15:08 17:31 08:44 08:08 10:25 08:17 05:54 06:07 05:55 05:43 05:34 Hammersmith and Fulham Askew 05:18 05:24 05:27 05:13 05:10 06:06 06:25 06:06 06:03 05:41 06:44 05:52 07:10 07:00 06:40 14:26 14:03 11:27 14:04 12:26 11:56 11:19 08:25 06:48 06:52 07:02 06:41 06:46 Hammersmith and Fulham Avonmore and Brook Green 04:36 04:21 03:55 04:08 04:22 04:45 04:55 04:28 04:59 05:04 06:38 07:06 06:24 06:16 06:01 12:54 08:17 16:39 11:37 13:59 11:23 10:59 10:09 06:26 06:13 05:45 05:40 06:17 Hammersmith and Fulham College Park and Old Oak 06:17 06:02 05:57 05:45 05:54 06:55 06:54 06:45 06:42 06:37 09:10 07:55 07:30 08:37 08:13 11:13 11:54 16:29 08:16 10:34 09:41 10:05 08:32 09:00 09:27 07:58 07:53 07:34 07:27 07:50 Hammersmith and Fulham Fulham Broadway 04:19 04:38 04:14 04:15 04:34 06:41 06:45 06:40 06:32 06:34 06:31 07:09 06:46 06:33 06:47 13:14 17:16 05:41 00:01 13:31 13:07 11:32 13:34 11:58 05:50 06:11 05:53 05:54 06:06 Hammersmith and Fulham Fulham Reach 05:29 05:28 04:58 05:22 05:37 06:33 06:31 05:39 06:38 06:21 09:26 07:43 06:32 04:41 08:07 10:01 13:41 12:56 13:18 08:33 20:27 16:50 13:19 13:52 11:12 07:01 07:07 06:46 07:10 07:04 Hammersmith and Fulham Hammersmith Broadway 05:02 04:56 04:58 04:46 04:52 05:59 05:46 06:12 06:06 05:42 07:51 07:02 08:03 07:40 07:20 10:51 08:55 08:06 21:27 13:00 13:54 11:45 12:38 12:52 13:01 06:59 06:40 06:31 06:25 06:40 Hammersmith and Fulham Munster 04:31 05:08 04:33 04:21 04:32 06:48 06:18 06:08 05:55 06:32 08:28 07:59 07:58 06:05 05:36 08:16 10:06 10:44 07:20 08:18 14:02 15:02 14:12 05:55 06:41 05:58 06:08 05:58 Hammersmith and Fulham North End 05:13 05:18 04:46 04:43 05:02 06:08 05:49 05:47 05:42 06:10 06:37 06:59 05:59 06:30 05:45 08:25 08:37 07:06 06:06 20:40 10:59 12:51 10:45 11:37 14:07 06:50 07:06 06:29 06:39 06:31 Hammersmith and Fulham Palace Riverside 05:01 05:05 04:56 04:57 05:14 06:44 06:44 06:24 06:17 06:21 07:22 07:29 06:52 07:24 06:48 13:07 16:44 12:20 13:50 12:16 13:58 06:32 06:37 06:18 06:21 06:49 Hammersmith and Fulham Parsons Green and Walham 04:16 04:12 04:11 04:17 04:22 05:59 06:32 06:04 05:55 05:49 06:09 06:45 06:48 06:20 06:54 11:08 06:22 06:26 05:43 05:27 11:09 13:45 07:51 05:55 05:45 05:41 05:38 05:41 Hammersmith and Fulham Ravenscourt Park 05:53 05:27 05:18 05:08 05:20 06:15 05:39 06:15 05:45 06:13 07:17 06:24 07:10 06:12 07:23 11:32 13:44 14:18 13:19 15:46 10:53 13:58 08:44 11:47 07:31 07:14 06:56 06:41 06:53 Hammersmith and Fulham Sands End 05:09 05:14 04:54 05:03 05:02 06:32 06:28 06:04 06:06 06:15 07:28 08:03 06:28 06:08 06:27 17:57 09:11 13:37 11:27 13:17 11:46 13:50 09:28 10:08 09:56 06:51 07:45 06:37 07:00 06:39 Hammersmith and Fulham Shepherd's Bush Green 05:10 05:00 04:57 04:56 04:41 05:53 05:33 05:44 05:42 05:51 07:13 07:00 06:53 06:28 06:22 13:29 14:02 14:09 11:53 10:49 10:27 09:25 09:01 09:56 08:59 06:53 06:42 06:39 07:15 06:24 Hammersmith and Fulham Town 03:47 03:45 03:43 03:59 03:49 06:48 06:44 07:11 06:38 06:44 08:20 12:14 08:20 07:32 07:18 10:40 09:28 10:13 07:04 16:53 12:36 11:28 15:43 11:32 05:28 05:32 05:22 05:50 05:25 Hammersmith and Fulham Wormholt and White City 06:11 05:59 05:47 05:40 05:55 06:53 06:15 06:28 06:29 06:40 08:18 08:42 07:11 06:02 08:07 11:43 10:35 10:15 08:13 12:23 08:43 08:32 07:53 07:40 07:20 07:16 07:24 Haringey Alexandra 06:13 05:31 05:42 05:37 05:39 06:15 06:19 06:46 06:12 06:17 09:08 08:15 08:03 07:35 08:05 14:32 08:20 11:18 11:53 09:31 20:03 09:52 08:10 07:13 07:16 07:07 07:13 Haringey Bounds Green 07:09 06:35 06:40 06:24 06:37 08:03 07:22 07:22 07:14 08:05 08:02 08:40 08:37 07:44 07:54 10:57 15:30 09:46 10:11 12:49 09:05 14:17 08:54 08:17 08:12 08:04 08:17 Haringey Bruce Grove 04:09 04:06 03:37 03:53 03:57 05:18 04:59 04:59 05:09 05:12 08:16 07:51 07:59 08:40 08:43 12:46 09:09 08:09 09:12 12:59 03:10 03:34 06:35 08:52 05:23 06:08 06:06 05:22 05:41 05:46 Haringey Crouch End 04:49 04:57 04:46 04:48 04:49 06:06 06:26 06:13 05:37 05:54 06:26 08:42 06:50 07:54 06:03 14:41 28:04 12:27 09:51 13:36 13:28 06:31 06:42 06:14 06:15 06:31 Haringey Fortis Green 05:52 05:04 05:12 05:15 05:07 06:33 06:10 05:56 06:29 05:47 09:59 07:16 08:47 08:54 06:11 11:49 14:26 14:24 14:49 13:38 17:26 07:27 06:42 06:55 06:36 06:50 Haringey Harringay 05:40 06:02 05:44 05:18 05:37 06:26 07:12 06:49 05:58 06:44 07:21 08:28 07:16 07:51 07:52 10:35 09:50 11:07 11:14 14:25 07:25 12:48 10:01 07:20 08:08 07:20 08:01 07:43 07:11 07:29 Haringey Highgate 07:31 06:31 06:44 06:32 06:34 07:51 07:19 07:32 07:17 07:40 08:22 07:27 07:41 08:37 07:23 10:58 10:47 18:48 12:15 12:51 15:33 16:04 09:10 08:11 08:37 08:05 08:10 Haringey Hornsey 04:01 03:52 03:39 03:53 04:06 05:17 04:49 05:03 04:53 04:40 07:10 07:45 07:53 07:36 08:29 12:29 13:34 13:15 14:12 10:23 10:47 09:14 09:24 05:35 05:27 05:19 05:37 05:33 Haringey Muswell Hill 04:07 04:04 04:12 04:03 04:03 05:15 04:55 05:19 05:13 05:24 08:21 08:23 08:29 05:46 09:03 18:24 13:58 10:37 11:38 06:57 06:02 05:48 05:52 05:43 05:47 Haringey Noel Park 05:48 05:33 05:31 05:18 05:30 06:25 06:06 06:15 06:13 05:58 08:00 07:58 07:59 07:40 07:23 11:30 11:34 08:08 10:56 11:38 08:41 12:51 07:48 07:16 07:24 07:15 07:08 07:27 Haringey Northumberland Park 05:15 05:42 05:34 05:41 05:53 06:17 06:11 06:24 06:01 06:48 07:52 07:20 08:16 07:26 08:45 08:40 09:27 11:28 11:14 16:09 05:25 06:51 05:56 05:42 05:29 07:10 07:40 07:26 07:28 07:43 Haringey Seven Sisters 06:07 05:44 05:50 05:54 05:50 06:33 06:19 06:32 06:36 06:08 08:20 07:06 06:58 06:57 07:06 13:15 12:28 11:02 12:02 11:49 07:55 14:43 11:06 05:45 06:54 07:52 07:29 07:39 07:35 07:28 Haringey St. Ann's 06:29 06:08 05:48 05:58 05:53 06:40 06:38 06:27 06:11 06:21 08:08 07:53 07:36 06:50 07:25 14:06 11:30 08:52 10:43 10:08 08:41 09:40 07:53 08:35 06:37 08:08 08:07 07:41 07:53 08:08 Haringey Stroud Green 05:27 05:06 05:13 05:22 05:23 06:13 06:21 05:57 07:03 06:44 08:20 06:39 08:02 06:21 08:04 13:26 09:29 12:14 15:59 08:41 12:23 13:13 12:17 07:05 06:43 06:57 07:14 07:07 Haringey Tottenham Green 04:59 04:45 04:37 04:42 04:49 05:40 05:36 05:50 05:40 05:24 06:18 07:36 06:50 06:39 07:07 15:51 10:59 08:52 12:05 11:45 03:10 05:49 05:37 03:54 06:44 06:31 06:26 06:24 06:32 Haringey Tottenham Hale 04:55 04:55 04:46 04:33 04:43 06:00 05:53 06:12 05:26 05:20 07:40 07:39 08:30 07:39 08:01 16:14 09:43 10:43 13:04 11:12 04:17 09:05 04:57 04:50 07:01 06:50 06:23 06:13 06:29 Haringey West Green 05:33 05:31 05:43 05:29 05:39 06:54 06:18 05:54 06:00 06:38 09:13 08:34 07:41 07:35 07:50 07:39 11:46 10:42 11:15 07:44 07:56 07:29 07:02 05:17 07:36 07:48 56:45 07:30 07:28 07:29 Haringey White Hart Lane 05:56 05:54 05:43 05:46 05:46 06:47 06:56 06:24 06:27 06:27 09:14 09:22 08:25 07:49 07:27 11:08 11:04 09:11 12:06 07:40 05:25 07:30 07:33 07:20 07:22 07:26 Haringey Woodside 06:29 06:07 06:17 06:12 06:20 06:41 06:55 07:21 06:48 06:53 09:22 08:30 08:06 08:41 07:43 10:02 10:18 08:03 13:54 09:33 07:18 07:58 08:11 08:04 07:52 07:58 08:06 Harrow Belmont 04:46 04:27 05:17 04:18 04:36 05:45 05:51 05:35 06:01 05:45 09:45 14:22 09:27 00:00 00:00 18:41 19:30 13:27 06:01 06:02 07:16 05:56 05:53 Harrow Canons 06:12 05:35 05:40 05:17 05:56 06:49 06:55 07:02 06:18 06:18 09:12 08:45 09:48 08:39 08:41 17:20 18:47 15:31 14:41 16:28 28:16 08:04 07:17 06:54 06:53 07:31 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Harrow Edgware 05:03 06:08 05:39 05:05 05:17 06:02 06:49 06:14 06:13 06:21 10:04 10:24 08:13 08:20 07:42 17:30 14:10 15:07 14:28 16:11 16:56 07:03 07:53 07:03 06:37 06:42 Harrow Greenhill 06:47 06:32 06:23 06:14 06:22 08:32 08:01 08:03 08:07 08:00 10:38 08:33 08:45 07:43 08:02 09:12 09:42 10:28 13:06 14:11 08:55 11:22 11:00 10:21 11:12 08:26 08:14 07:59 08:14 07:56 Harrow Harrow on the Hill 05:46 05:42 05:39 05:39 05:25 06:26 06:15 06:21 07:09 06:37 07:26 09:04 07:14 07:33 07:17 09:06 07:15 07:08 09:51 06:19 11:02 07:08 07:12 07:05 07:10 07:12 Harrow Harrow Weald 07:16 06:52 06:39 06:21 06:37 08:44 07:38 07:35 07:45 07:53 09:30 10:44 08:20 07:35 08:49 17:27 13:36 10:39 11:45 18:36 08:54 08:28 08:38 07:48 08:24 Harrow Hatch End 06:59 05:55 05:37 05:03 05:28 09:56 09:16 09:00 07:56 08:30 13:05 00:00 10:55 07:12 11:31 26:17 13:43 13:07 12:15 10:17 07:28 06:59 06:35 06:54 Harrow Headstone North 04:15 04:24 04:15 04:33 04:08 08:03 08:39 07:10 08:09 07:42 12:33 09:28 08:04 10:38 00:00 10:14 11:25 10:28 12:49 05:54 06:17 05:47 06:16 05:57 Harrow Headstone South 05:45 05:17 05:19 05:02 05:07 07:02 07:12 07:25 06:38 06:29 11:04 08:16 06:59 00:00 05:08 12:41 10:56 09:26 23:53 29:31 10:10 11:09 11:17 07:23 06:51 06:51 06:29 06:34 Harrow Kenton East 05:23 05:09 05:34 04:57 05:13 06:05 05:46 06:12 06:21 05:53 11:04 08:19 11:51 00:00 09:03 11:27 11:47 14:36 10:38 06:43 06:43 06:55 06:24 06:31 Harrow Kenton West 05:51 06:20 06:38 06:47 06:23 06:06 06:39 06:51 06:53 07:16 00:00 07:16 08:42 06:32 07:25 10:02 13:33 06:40 07:53 07:55 07:59 08:29 07:38 Harrow Marlborough 06:24 06:27 06:15 05:42 06:13 07:49 08:03 07:36 07:21 06:42 08:55 09:33 08:45 08:19 08:43 10:33 08:53 14:04 09:16 13:32 07:58 08:18 07:43 07:17 07:36 Harrow Pinner 06:34 06:40 06:16 05:16 05:58 09:47 09:59 09:33 08:48 08:55 10:50 11:43 09:20 09:01 11:07 17:59 13:43 14:37 16:33 07:54 07:59 07:43 06:38 07:22 Harrow Pinner South 05:52 05:48 05:03 04:53 05:30 07:58 08:00 07:20 08:00 08:22 00:00 08:24 07:28 09:34 09:46 14:01 13:12 25:49 15:14 13:05 07:17 07:14 06:19 06:34 06:45 Harrow Queensbury 05:01 04:32 04:55 04:41 04:46 05:48 05:37 06:05 05:29 06:34 11:01 08:56 07:11 11:55 00:00 10:43 12:21 11:04 13:11 06:42 06:01 06:18 06:26 06:39 Harrow Rayners Lane 05:37 05:31 05:26 05:36 05:24 06:46 07:09 06:50 07:06 06:37 08:06 12:14 00:00 06:04 05:06 15:01 12:21 11:26 11:05 11:00 07:14 07:10 07:13 07:18 06:56 Harrow Roxbourne 05:12 05:34 05:01 04:57 04:59 07:02 07:13 05:55 06:20 06:12 07:36 08:20 08:08 07:04 07:44 10:06 15:19 09:28 05:22 10:36 16:22 08:27 06:55 07:21 06:47 06:24 06:38 Harrow Roxeth 04:32 04:26 04:13 04:13 04:42 05:28 06:52 04:55 06:06 06:23 09:29 12:26 07:05 08:37 09:09 16:29 08:40 08:33 09:06 10:57 05:50 06:03 06:01 06:38 Harrow Stanmore Park 06:14 05:42 06:08 05:30 05:36 06:36 06:21 06:43 06:39 06:51 09:50 09:47 08:59 07:46 10:57 15:39 17:13 15:52 14:04 12:34 08:19 07:14 07:48 07:08 07:05 Harrow Wealdstone 06:38 06:46 06:35 06:09 06:38 07:45 07:35 07:37 08:20 07:23 08:53 10:35 09:12 06:32 09:51 10:08 10:42 10:48 10:31 08:01 08:33 08:13 07:37 08:07 Harrow West Harrow 06:16 05:57 05:26 06:09 05:42 08:05 07:05 07:08 08:28 07:29 00:00 10:18 06:24 11:00 09:16 11:14 21:25 12:04 12:55 07:42 07:27 06:58 07:24 07:08 Havering Brooklands 06:47 05:30 05:24 05:45 05:51 08:29 07:14 07:06 07:51 06:56 11:16 06:14 08:47 09:35 07:38 17:32 22:20 12:20 17:18 17:16 07:15 05:30 05:55 07:17 06:54 08:31 07:15 07:01 07:15 07:30 Havering Cranham 08:01 08:22 07:39 07:49 07:28 09:15 10:16 09:59 09:27 08:17 09:34 00:00 00:00 00:00 00:00 25:00 27:21 27:05 22:28 22:06 10:07 10:22 09:32 09:34 09:18 Havering Elm Park 07:16 07:10 07:12 06:27 07:28 09:42 08:34 09:31 08:46 08:56 08:33 08:53 09:06 10:13 00:00 14:24 12:20 20:14 13:01 09:03 09:08 08:58 08:23 09:43 Havering Emerson Park 05:29 05:26 05:31 05:40 05:35 08:28 08:46 08:05 07:29 06:42 00:00 10:50 07:31 05:43 00:00 21:23 26:23 23:04 34:09 23:17 06:58 06:55 07:37 06:46 08:24 Havering Gooshays 05:44 06:00 06:03 05:50 05:48 06:43 08:05 07:35 07:30 07:42 08:32 10:18 12:33 10:22 11:26 21:09 20:37 24:15 21:47 25:39 07:27 07:50 07:53 07:33 07:44 Havering Hacton 06:23 05:47 05:51 05:14 06:06 10:57 10:53 10:09 10:49 10:02 00:00 15:55 13:27 00:00 15:07 16:53 26:50 08:47 07:21 07:23 06:49 07:52 Havering Harold Wood 04:56 05:01 05:05 05:01 04:42 07:12 07:29 06:41 06:57 06:49 06:22 00:00 00:00 06:55 05:20 25:18 12:08 21:22 06:57 07:41 07:16 06:53 06:15 Havering Havering Park 06:24 06:29 05:51 06:13 06:20 08:41 08:24 09:03 08:43 08:08 08:52 09:39 13:37 11:05 09:40 20:17 23:51 34:10 23:09 07:29 14:51 12:15 08:14 08:02 07:32 07:45 08:15 Havering Heaton 04:58 05:06 04:40 05:05 04:50 06:15 06:49 06:22 06:28 06:40 05:50 00:00 00:00 07:44 12:10 17:07 28:50 18:16 27:55 12:22 11:58 25:51 06:38 06:48 06:12 06:47 06:11

Page 181 Page Havering Hylands 06:11 06:03 05:50 05:54 05:42 08:13 07:14 07:51 06:57 06:48 10:52 05:49 09:08 07:43 06:00 23:49 17:24 14:48 07:59 07:45 07:21 07:20 07:00 Havering Mawneys 05:59 05:17 05:27 05:58 05:55 08:13 07:44 08:25 07:47 08:16 09:44 08:26 15:07 07:15 08:17 19:57 20:38 18:39 12:30 07:37 07:01 07:05 07:32 08:00 Havering Pettits 04:01 04:57 04:05 04:23 04:23 06:38 08:22 07:10 07:34 07:36 07:23 10:08 00:00 11:50 09:29 18:52 19:36 19:41 23:13 14:09 05:58 06:55 05:30 06:13 06:19 Havering Rainham and Wennington 06:34 06:38 07:08 07:22 06:27 12:03 10:32 10:46 09:58 09:48 13:26 11:48 10:43 12:53 09:00 14:19 14:05 16:00 14:25 12:01 10:02 08:41 09:41 09:29 09:46 08:59 Havering Romford Town 05:57 05:21 05:18 05:22 05:35 07:55 06:58 06:56 06:40 07:11 08:46 07:38 07:46 07:42 07:50 16:22 13:39 20:22 16:14 15:52 07:37 08:26 07:55 08:19 10:16 07:39 06:57 06:58 06:57 07:22 Havering South Hornchurch 07:28 07:14 07:11 07:18 07:57 09:34 08:11 07:54 08:08 09:04 09:33 08:33 09:38 09:27 12:10 10:35 09:23 11:22 14:06 14:50 09:47 09:01 09:06 09:16 09:38 Havering Squirrel's Heath 05:18 05:39 05:12 05:05 05:22 06:43 07:31 06:22 06:00 06:51 07:50 07:03 07:53 08:39 07:51 22:45 18:30 18:58 17:15 21:27 10:37 10:57 18:00 07:12 07:12 06:53 06:38 06:56 Havering St. Andrew's 04:52 04:20 04:00 03:58 03:45 10:14 09:19 08:34 08:07 09:38 12:05 10:27 10:47 08:36 09:52 17:38 17:47 18:50 24:48 14:14 10:07 09:56 06:37 06:09 05:29 05:35 05:21 Havering Upminster 07:20 07:51 07:45 07:41 07:35 12:33 10:37 11:02 11:46 11:13 00:00 14:42 10:33 14:49 00:00 31:43 26:36 19:45 23:42 18:12 10:20 09:35 09:17 09:49 09:33 Hillingdon Barnhill 06:45 06:57 06:31 07:03 06:49 07:13 07:00 06:57 08:05 08:08 08:10 10:30 08:53 06:15 10:24 14:10 23:35 11:02 10:30 15:08 09:16 08:35 08:25 08:31 08:45 08:46 Hillingdon Botwell 05:48 05:44 05:33 05:36 05:30 07:06 07:53 07:26 06:50 06:56 07:59 07:54 08:44 07:50 08:42 20:05 14:59 13:56 11:51 14:35 10:18 08:42 06:43 06:26 07:37 07:34 07:38 07:19 07:13 07:19 Hillingdon Brunel 05:26 05:02 04:54 04:30 04:24 05:35 05:53 06:51 06:08 05:56 08:44 09:50 08:10 10:20 08:51 18:46 15:35 19:15 16:11 17:11 09:31 09:23 07:34 11:12 07:26 06:48 06:56 06:36 06:41 Hillingdon Cavendish 07:17 07:18 06:54 06:49 07:16 08:38 07:55 08:03 07:59 08:35 09:18 11:12 00:00 06:12 16:01 15:01 12:26 11:37 08:50 08:49 08:42 08:10 08:02 08:35 Hillingdon Charville 06:29 06:03 05:36 05:46 06:25 06:51 07:19 06:16 06:49 07:12 08:25 08:59 10:35 09:44 07:47 13:37 16:02 19:51 12:45 07:58 07:37 07:01 07:17 08:04 Hillingdon Eastcote and East Ruislip 06:03 06:10 06:29 06:01 06:34 07:55 08:49 08:13 07:31 07:27 00:00 10:52 12:16 00:00 00:00 15:38 14:52 26:37 15:35 20:26 07:39 07:52 08:17 07:36 08:16 Hillingdon Harefield 08:34 08:25 08:16 08:11 08:28 11:54 11:32 12:01 12:23 11:29 12:30 15:27 00:00 14:01 12:21 22:07 21:12 18:27 23:49 19:28 10:17 10:18 10:16 10:14 10:41 Hillingdon Heathrow Villages 06:58 06:29 06:21 06:05 05:50 09:23 08:37 08:35 08:30 08:21 11:09 10:08 09:17 10:14 09:57 16:05 16:34 14:35 14:36 18:02 10:01 10:27 08:29 08:28 08:15 10:27 08:47 08:32 08:10 07:50 Hillingdon Hillingdon East 04:35 04:35 05:07 05:26 05:36 05:38 05:55 06:19 06:43 06:41 13:59 08:43 09:32 08:57 07:21 15:49 17:22 15:49 19:58 15:17 06:13 06:43 06:50 07:14 07:50 Hillingdon Ickenham 06:40 06:24 07:06 07:38 06:57 07:52 07:51 08:38 08:46 08:56 11:58 10:58 11:34 12:04 10:53 15:25 22:25 19:09 20:06 17:14 08:15 08:27 09:00 09:33 08:40 Hillingdon Manor 06:43 06:52 06:39 06:29 06:13 08:56 08:47 08:50 08:31 09:07 16:05 08:45 00:00 08:10 11:11 14:54 14:41 12:00 16:05 24:34 11:04 08:21 08:06 08:01 07:49 Hillingdon Northwood 07:04 07:06 06:49 06:55 07:01 09:17 09:41 09:42 08:46 09:42 09:06 12:25 09:37 13:24 11:40 23:19 20:00 27:16 08:38 08:54 08:17 08:18 08:25 Hillingdon Northwood Hills 07:59 07:18 07:09 06:26 07:07 09:21 08:57 08:13 08:29 07:58 10:03 19:21 10:44 07:18 11:55 20:36 17:38 12:44 16:22 09:22 09:15 08:36 08:07 09:00 Hillingdon Pinkwell 05:00 04:57 04:45 05:10 04:20 08:14 08:12 07:49 08:08 07:11 10:23 09:54 09:06 11:02 08:43 17:59 13:49 18:40 14:21 12:45 06:05 03:05 06:33 06:36 06:51 06:58 05:55 Hillingdon South Ruislip 06:54 07:01 07:09 07:05 06:42 08:07 08:24 08:44 08:29 08:40 10:49 08:21 08:34 09:41 10:55 15:40 14:49 16:23 13:03 17:22 08:42 08:33 08:58 08:56 08:37 Hillingdon Townfield 06:29 06:29 06:09 06:14 05:56 07:22 07:38 07:09 07:04 06:52 08:10 08:37 07:02 08:14 10:08 15:30 13:48 15:10 14:59 15:37 05:52 06:22 07:27 09:23 08:15 09:03 08:18 08:12 08:00 07:28 Hillingdon Uxbridge North 05:51 05:50 05:43 05:54 05:51 06:50 07:30 07:16 06:41 06:50 09:38 11:08 10:23 07:58 10:41 19:35 18:02 15:42 17:14 15:28 19:32 10:46 07:48 07:24 07:28 07:28 Hillingdon Uxbridge South 06:08 06:26 06:13 06:32 06:43 07:35 08:00 08:07 07:11 07:54 11:03 11:33 11:26 11:29 11:00 17:04 19:13 24:21 17:13 20:30 13:02 12:21 14:27 13:18 08:07 08:29 08:03 08:12 08:35 Hillingdon West Drayton 07:21 07:17 07:18 06:37 06:14 08:56 08:53 08:16 08:07 07:38 10:19 10:23 09:07 08:39 09:14 18:31 17:50 27:17 14:31 10:42 09:15 15:29 08:01 05:25 07:00 09:06 09:12 08:54 08:18 07:47 Hillingdon West Ruislip 05:09 05:22 04:36 05:22 04:57 09:00 08:38 07:38 08:27 08:26 10:51 07:27 09:08 09:22 08:50 18:15 13:32 18:13 22:17 06:42 07:13 06:05 06:51 06:34 Hillingdon Yeading 06:49 07:13 06:46 06:55 06:59 07:58 07:48 08:27 07:46 06:51 08:43 07:23 07:28 11:21 08:13 14:35 14:02 15:15 13:38 15:57 09:54 08:37 09:12 08:23 08:42 08:33 Hillingdon Yiewsley 06:24 06:46 06:25 06:56 06:39 07:51 07:42 08:10 07:53 06:50 12:32 09:10 11:06 09:56 09:31 13:44 16:44 16:09 23:21 26:39 08:11 08:37 08:32 08:40 08:32 Hounslow Bedfont 05:58 05:49 05:23 05:42 05:47 05:58 06:46 06:42 06:15 06:53 09:21 11:58 11:57 10:53 09:39 11:00 11:16 16:16 12:47 10:11 07:55 08:28 07:42 07:24 07:24 Hounslow Brentford 06:35 06:10 05:45 05:58 05:40 07:29 07:53 07:14 06:58 07:16 07:42 09:33 07:55 08:00 06:54 09:07 08:58 10:28 12:16 09:49 17:03 18:17 16:28 08:43 08:00 07:36 07:46 07:18 Hounslow Chiswick Homefields 05:35 05:30 05:21 05:33 05:11 07:36 07:06 06:55 07:06 06:40 07:48 08:19 09:55 07:48 06:47 12:51 11:46 14:41 11:41 13:47 16:46 09:57 08:12 07:18 07:06 06:57 Hounslow Chiswick Riverside 05:06 05:03 04:49 04:37 04:39 06:59 07:24 06:56 06:22 06:40 14:04 09:39 08:48 08:13 07:23 10:27 07:48 16:46 14:40 07:50 09:27 06:42 06:23 05:56 06:05 Hounslow Cranford 06:18 06:14 05:25 05:29 05:24 07:10 07:27 06:55 06:48 06:04 08:07 11:41 08:35 10:06 08:24 08:31 12:14 15:38 10:06 14:09 08:26 08:05 08:11 07:18 07:16 07:06 Hounslow Feltham North 04:10 04:38 03:56 04:22 03:58 06:28 05:45 04:54 05:48 05:08 09:20 09:13 09:06 08:42 08:19 08:47 19:09 14:38 11:42 10:13 11:57 06:14 06:28 05:44 06:20 05:46 Hounslow Feltham West 07:19 06:37 06:18 07:07 07:11 08:31 07:06 07:25 07:32 08:04 10:41 09:25 08:40 10:55 10:14 18:01 11:51 08:32 13:41 10:42 21:14 18:22 14:34 14:28 19:30 09:21 08:40 08:12 08:55 08:18 Hounslow Hanworth 07:08 06:55 06:23 06:58 06:40 07:35 07:54 07:52 07:16 07:45 07:43 09:47 09:02 07:38 09:40 15:20 10:56 07:15 10:04 11:29 13:09 12:21 08:57 08:44 08:55 08:21 Hounslow Hanworth Park 06:32 06:32 05:40 06:31 06:18 08:13 07:10 06:17 07:16 08:11 07:08 10:00 08:25 07:27 00:00 13:00 12:59 09:26 11:43 17:07 10:55 08:38 07:21 08:31 08:29 Hounslow Heston Central 07:12 06:55 06:58 06:28 06:48 07:52 06:59 08:30 07:39 07:55 07:20 09:42 08:48 08:56 06:40 15:39 05:39 08:34 06:46 06:27 08:58 08:25 08:29 07:51 08:25 Hounslow Heston East 06:19 05:47 05:54 05:47 05:53 06:41 06:49 06:57 07:19 06:46 08:58 08:21 09:00 08:04 08:11 05:19 11:39 04:08 04:08 14:31 12:28 14:00 13:06 08:18 07:48 07:29 07:20 07:34 Hounslow Heston West 07:43 07:09 07:32 07:04 07:07 08:55 08:28 09:40 08:59 08:00 09:59 09:48 11:25 09:46 10:29 09:51 11:21 13:33 08:55 11:50 12:27 06:24 05:00 06:32 09:32 09:18 10:07 09:05 09:05 Hounslow Hounslow Central 05:03 04:39 04:35 04:26 04:48 05:57 06:39 05:35 05:49 06:08 10:14 09:25 08:47 08:12 08:18 07:46 08:56 03:30 04:01 03:45 13:42 14:36 06:42 06:26 06:07 06:21 06:32 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Hounslow Hounslow Heath 06:25 05:58 05:52 06:23 05:46 07:20 06:47 07:19 07:24 06:37 08:17 07:10 09:13 08:20 12:08 06:14 05:03 14:46 10:25 06:17 15:02 11:51 08:21 07:50 07:28 07:59 07:24 Hounslow Hounslow South 06:14 06:10 05:27 05:52 05:48 06:38 06:22 06:06 05:52 06:51 08:59 08:54 09:07 08:07 09:21 38:40 04:32 05:22 04:25 07:45 07:32 07:00 07:28 08:04 Hounslow Hounslow West 06:00 05:49 05:39 05:39 05:56 07:02 06:48 06:17 07:15 06:41 07:18 08:36 07:16 08:01 08:27 07:20 05:03 05:40 13:20 19:31 07:42 07:16 07:26 07:40 07:41 Hounslow Isleworth 05:57 05:58 05:38 05:42 05:47 06:53 06:56 06:31 06:20 06:22 08:24 08:35 08:15 07:41 07:09 14:02 05:19 13:38 05:39 05:19 19:16 23:07 35:36 19:19 19:27 07:35 07:44 07:19 08:09 07:26 Hounslow Osterley and Spring Grove 05:12 05:10 04:55 05:05 04:35 06:37 07:36 07:02 05:43 06:45 11:12 10:24 09:04 09:39 10:16 10:40 12:17 05:17 08:19 07:39 28:00 17:31 15:38 08:20 07:47 07:35 07:06 06:30 Hounslow Syon 05:16 05:03 04:57 05:04 05:18 06:43 06:07 05:26 06:34 06:05 08:41 08:29 08:29 07:59 08:00 11:49 13:50 13:02 08:28 07:50 16:59 16:48 18:25 07:05 06:50 07:03 06:41 06:42 Hounslow Turnham Green 04:14 04:30 04:29 04:24 04:01 06:51 07:02 06:56 06:27 06:41 07:49 08:01 08:38 07:09 06:55 09:46 12:11 10:18 08:29 14:34 17:04 13:13 09:55 05:53 06:23 57:37 06:08 05:44 Islington Barnsbury 05:13 04:59 04:39 04:53 04:36 06:55 06:33 06:16 06:27 06:19 08:23 08:48 06:33 07:16 06:55 07:41 09:30 12:10 05:38 08:15 16:20 10:12 08:40 06:43 06:27 06:17 06:22 06:26 Islington Bunhill 04:59 04:37 04:36 04:27 04:23 06:49 06:35 06:31 06:22 06:04 08:08 07:20 06:51 06:43 06:33 07:01 05:26 08:54 16:57 14:29 09:37 08:56 08:03 08:34 08:42 06:43 06:23 06:16 06:07 05:59 Islington Caledonian 05:27 05:33 05:20 05:26 05:20 07:00 06:43 06:09 06:11 06:40 08:45 07:52 07:16 07:26 07:58 10:40 06:26 05:46 10:33 12:20 12:23 10:20 10:51 13:28 12:01 07:21 07:03 08:02 07:05 06:54 Islington Canonbury 04:54 04:43 04:48 04:43 04:46 06:35 06:28 06:27 06:05 06:23 08:04 09:25 06:49 07:10 05:12 03:56 08:13 06:51 09:19 14:25 12:15 10:04 14:19 11:28 06:56 06:17 06:29 06:21 06:18 Islington Clerkenwell 05:30 05:21 05:11 04:56 04:47 06:29 06:44 06:16 05:51 05:50 08:25 07:14 07:18 06:31 06:57 05:09 05:10 08:07 07:40 07:14 08:00 08:04 07:12 07:18 07:40 07:17 07:04 06:45 06:30 06:25 Islington Finsbury Park 04:31 04:23 04:17 04:12 04:14 07:18 07:14 07:15 06:58 06:57 08:12 07:54 08:13 06:46 07:03 13:47 11:03 08:48 09:01 07:44 13:02 12:54 12:16 06:12 06:05 06:09 06:05 06:02 Islington Highbury East 05:20 04:48 04:49 04:56 05:06 06:45 06:20 06:43 05:45 06:22 10:25 08:11 08:45 06:18 09:00 14:47 00:02 05:01 07:09 06:59 06:29 06:15 06:16 06:26 Islington Highbury West 05:02 04:47 04:45 04:24 04:55 06:51 06:40 06:03 05:57 06:34 07:41 07:57 07:43 07:20 06:18 07:51 11:50 09:01 09:40 06:23 10:36 10:51 11:12 11:02 06:49 06:40 06:17 06:06 06:19 Islington Hillrise 05:21 05:21 04:56 04:47 05:02 06:27 07:15 06:01 06:06 06:27 07:34 06:06 06:44 06:24 06:38 08:31 09:44 11:00 08:00 13:30 12:15 15:41 07:14 07:25 06:03 06:28 06:42 Islington Holloway 05:00 04:46 04:50 04:34 04:38 06:15 05:55 05:57 05:40 05:44 06:34 07:58 06:05 06:42 06:35 07:56 11:33 09:22 10:28 11:01 11:47 11:26 06:40 06:23 06:37 06:13 06:08 Islington Junction 05:01 04:53 05:19 04:39 04:33 06:00 05:48 05:48 05:40 05:33 05:54 07:17 07:28 06:34 07:05 13:16 09:37 08:48 11:38 09:12 16:39 12:39 15:02 10:02 06:44 06:44 07:01 06:24 06:04 Islington Mildmay 05:51 05:02 05:11 04:57 05:07 06:55 06:23 06:12 06:15 06:09 08:43 07:52 06:50 05:17 07:17 06:53 06:34 06:17 05:02 09:30 11:35 13:39 14:18 07:49 06:46 06:38 06:46 06:46 Islington St. George's 05:05 04:31 04:52 04:16 04:14 05:15 05:02 04:50 04:52 04:52 06:31 08:02 06:17 05:56 05:42 17:21 09:50 09:41 15:13 14:17 13:09 12:24 06:44 06:10 06:23 05:45 06:07 Islington St. Mary's 04:03 03:32 03:40 03:26 03:58 07:08 06:18 06:23 06:39 06:33 08:51 08:27 07:01 07:19 06:53 07:07 01:38 05:31 08:41 02:35 08:19 05:43 05:06 05:37 05:06 05:38 Islington St. Peter's 04:54 04:34 04:42 04:30 04:28 07:04 06:33 06:22 06:25 06:34 07:22 09:04 07:16 07:47 06:30 10:07 05:23 05:47 06:52 09:10 19:15 08:59 09:51 09:07 06:38 06:20 06:25 06:11 06:15 Islington Tollington 04:38 04:48 04:10 04:31 04:31 06:54 07:04 06:21 06:22 06:12 07:34 07:42 06:41 06:27 08:54 09:59 07:09 08:10 08:57 08:47 10:52 12:01 12:49 06:22 06:25 05:53 06:08 06:04 Kensington and Chelsea Abingdon 04:45 04:39 04:37 04:43 04:34 06:23 06:33 06:18 06:06 06:21 06:45 07:20 05:36 07:33 06:54 14:14 10:19 06:50 09:00 09:49 10:20 09:43 09:26 10:26 06:28 05:53 06:07 06:26 06:10 Kensington and Chelsea Brompton & Hans Town 05:11 04:59 04:52 04:55 05:01 06:48 06:40 06:32 06:32 06:23 08:39 08:47 08:30 07:48 08:10 08:31 08:50 09:44 06:02 10:22 09:14 09:13 09:29 08:32 08:11 08:14 06:24 06:19 06:29 06:34 Kensington and Chelsea Campden 04:22 04:41 04:15 04:12 04:16 06:42 06:44 06:07 06:14 05:46 09:15 07:32 07:23 06:14 06:27 07:11 06:57 09:55 06:52 05:29 09:01 08:44 08:37 07:46 07:54 06:01 06:21 05:30 05:44 05:56 Kensington and Chelsea Chelsea Riverside 04:53 04:16 04:07 04:18 04:15 06:37 06:40 05:44 06:16 06:20 07:24 07:14 06:39 08:15 07:23 07:35 07:56 14:30 09:25 11:21 10:25 10:29 09:11 10:03 09:04 07:26 05:50 05:42 06:07 05:56 Kensington and Chelsea Colville 04:25 04:09 04:08 04:13 04:13 04:51 05:03 04:39 04:50 04:46 06:31 06:50 06:33 06:27 06:10 07:53 10:58 06:16 07:12 06:34 07:20 06:32 07:35 07:26 05:53 05:46 05:43 05:45 06:05 Kensington and Chelsea Courtfield 05:09 04:30 04:45 04:46 04:33 06:21 06:01 05:49 05:41 05:48 10:02 06:43 07:25 07:08 07:36 05:49 05:48 08:57 08:54 03:13 10:46 10:59 10:32 10:19 11:27 06:39 05:58 06:12 06:22 06:07 Kensington and Chelsea Dalgarno 04:05 03:58 04:05 03:54 03:35 04:58 05:11 05:13 04:23 04:38 07:34 08:17 06:52 07:10 07:05 00:07 09:29 01:47 06:21 14:19 10:15 12:17 09:20 07:06 08:51 05:51 05:27 05:37 05:29 05:04

Page 182 Page Kensington and Chelsea Earl's Court 05:31 05:36 05:07 05:42 05:30 07:19 06:47 06:28 06:30 06:33 09:08 08:05 06:36 06:58 07:10 07:40 07:34 06:22 12:26 07:16 12:19 11:20 12:33 10:06 10:39 07:07 07:12 06:48 07:25 07:05 Kensington and Chelsea Golborne 03:38 03:51 03:42 03:30 03:20 04:52 05:09 05:06 04:35 04:28 07:33 06:32 06:12 06:59 06:58 05:53 11:02 08:42 07:37 05:47 08:50 07:12 06:47 07:17 06:43 05:25 05:48 05:53 05:23 05:14 Kensington and Chelsea Holland 05:32 05:23 05:07 05:07 05:03 06:21 05:50 05:59 05:41 06:11 06:00 07:29 06:13 05:13 05:31 09:29 07:52 08:30 09:07 10:21 07:25 07:58 10:04 08:34 08:47 07:24 12:33 06:46 07:22 06:55 Kensington and Chelsea Norland 04:51 05:04 04:54 04:50 04:36 05:33 05:28 05:36 05:15 05:04 06:12 06:29 06:53 06:42 06:19 09:01 13:00 14:21 13:34 07:36 07:52 09:49 07:58 07:39 08:10 06:29 06:27 06:26 06:19 05:57 Kensington and Chelsea Notting Dale 04:55 04:45 04:50 04:32 04:43 05:39 06:03 05:48 05:23 05:34 07:59 09:14 08:23 07:01 07:45 16:39 11:34 06:59 10:31 11:17 10:01 11:11 09:59 09:27 10:35 06:44 06:27 06:43 06:13 06:55 Kensington and Chelsea Pembridge 04:50 04:50 04:42 04:19 04:42 05:50 06:07 05:25 04:56 05:24 06:41 07:26 05:19 05:06 05:18 08:30 14:59 09:59 05:34 07:47 06:31 08:13 07:44 06:52 06:23 06:22 06:31 06:24 05:47 06:03 Kensington and Chelsea Queen's Gate 04:26 04:24 04:22 04:19 04:05 06:51 06:24 06:17 06:39 06:04 09:18 07:32 06:59 07:07 08:55 13:22 04:56 06:13 12:57 18:06 09:38 10:24 10:19 11:04 09:02 05:53 06:01 06:01 05:58 05:44 Kensington and Chelsea Redcliffe 05:32 05:16 04:53 04:58 05:07 06:59 06:45 06:00 06:17 06:33 08:26 07:04 05:44 07:01 06:13 08:02 06:48 06:52 09:11 15:23 12:46 10:28 12:13 12:47 12:58 06:50 06:47 06:32 06:35 06:52 Kensington and Chelsea Royal Hospital 04:35 04:01 03:54 04:01 04:07 07:29 07:08 06:41 06:41 06:53 07:34 07:11 08:08 06:27 07:04 10:55 06:12 07:18 05:35 03:26 08:53 08:47 08:04 08:35 08:03 05:59 05:27 05:19 05:25 05:36 Kensington and Chelsea St. Helen's 03:38 03:38 03:22 03:25 03:20 04:16 04:38 04:33 04:23 04:08 11:08 06:28 07:07 06:27 07:20 13:04 08:40 26:18 07:06 11:34 08:46 10:01 08:06 08:06 07:36 05:15 05:33 05:05 05:11 04:52 Kensington and Chelsea Stanley 04:15 03:42 03:39 03:41 03:54 06:23 06:27 06:14 05:53 06:18 06:38 00:00 06:26 06:38 07:34 05:09 04:48 01:26 11:02 05:09 09:39 10:05 09:32 10:04 09:36 06:01 05:18 05:08 05:11 05:29 Kingston upon Thames Alexandra 06:25 06:34 06:29 06:35 06:05 08:14 08:41 08:45 08:27 08:20 13:45 00:00 08:33 09:35 09:46 12:04 12:28 13:29 16:39 15:47 08:51 09:47 08:34 08:13 08:11 08:24 08:15 Kingston upon Thames Berrylands 04:32 04:22 04:10 04:33 03:57 07:59 08:20 08:43 08:22 07:56 08:53 00:00 09:56 09:37 09:58 14:51 11:41 10:34 13:31 12:45 06:21 05:48 05:54 06:17 06:12 Kingston upon Thames Beverley 04:37 04:57 04:51 04:31 04:56 08:10 07:53 08:13 07:49 07:45 10:37 06:12 10:43 08:37 08:08 08:02 08:15 10:19 08:16 13:11 19:19 09:07 06:22 06:38 06:21 06:13 06:23 Kingston upon Thames Canbury 05:02 05:12 04:42 05:19 05:24 05:33 07:37 06:08 07:10 05:14 09:35 07:28 10:19 09:16 07:07 18:34 12:38 13:20 13:22 12:32 06:53 07:04 06:28 07:15 07:17 Kingston upon Thames Chessington North and Hook 07:59 07:59 07:24 07:45 06:46 10:52 10:40 10:02 09:24 09:31 00:00 15:30 10:15 11:19 13:00 25:48 11:25 21:16 14:40 10:36 09:31 11:46 08:53 09:19 08:46 Kingston upon Thames Chessington South 08:54 08:41 08:42 08:17 08:07 11:54 08:39 10:32 10:14 09:59 00:00 00:00 14:21 00:00 12:21 12:11 14:15 18:52 15:22 12:32 10:52 10:17 10:21 10:03 09:49 Kingston upon Thames Coombe Hill 06:55 06:46 06:23 06:27 06:26 08:20 07:41 07:20 07:35 07:31 08:29 08:17 08:10 08:24 07:57 10:54 10:24 11:15 11:34 16:22 08:51 12:27 17:33 08:39 08:19 07:54 08:07 07:59 Kingston upon Thames Coombe Vale 06:12 06:13 06:13 06:07 06:03 09:06 09:19 08:44 08:29 08:26 00:00 00:00 00:00 00:00 00:00 10:21 30:54 07:32 07:28 07:28 07:51 07:21 Kingston upon Thames Grove 05:29 05:20 04:51 05:34 05:04 06:47 06:42 06:20 06:12 06:22 08:25 08:51 07:06 07:57 06:33 13:03 15:35 17:13 15:00 16:12 18:41 19:35 14:34 19:00 13:32 07:47 07:02 06:32 07:10 06:39 Kingston upon Thames Norbiton 06:12 06:00 05:29 05:33 05:44 06:26 07:10 06:40 06:34 06:38 08:22 09:27 07:05 06:30 07:23 11:47 08:34 14:04 17:52 11:30 11:32 15:31 11:48 07:30 07:48 06:57 07:11 07:16 Kingston upon Thames Old Malden 06:40 06:17 05:28 06:29 05:39 07:23 08:19 08:17 08:00 07:49 00:00 09:20 07:09 07:36 00:00 20:21 07:51 16:00 12:32 13:03 08:44 08:09 07:28 08:12 07:36 Kingston upon Thames St. James 05:13 04:55 04:36 04:58 05:30 08:01 08:47 07:19 08:13 07:33 08:04 08:47 08:32 00:00 08:35 11:46 15:49 13:06 08:36 06:47 06:35 06:11 06:34 07:09 Kingston upon Thames St. Mark's 05:09 05:06 04:03 05:00 04:12 08:09 08:15 08:00 09:07 07:47 11:12 00:00 09:46 09:02 08:34 14:15 10:33 14:14 06:37 06:59 05:50 06:40 05:47 Kingston upon Thames Surbiton Hill 04:26 04:21 04:01 05:01 04:12 08:09 09:09 07:42 07:52 08:12 11:03 10:41 00:00 08:22 09:15 09:31 12:01 09:21 17:47 12:35 06:46 05:59 05:52 06:34 05:36 Kingston upon Thames Tolworth and Hook Rise 06:13 07:19 06:21 06:44 06:15 08:52 09:45 07:43 08:16 08:20 09:30 10:59 10:10 10:26 10:21 15:06 18:04 14:01 13:15 24:07 11:12 07:54 09:05 08:08 08:38 08:13 Kingston upon Thames Tudor 03:57 04:01 03:57 03:39 03:38 05:43 05:43 05:44 06:27 04:34 10:49 19:46 09:05 00:00 08:14 13:59 13:50 17:37 20:26 14:41 05:36 05:42 05:22 05:20 05:02 Lambeth Bishop's 05:07 04:38 04:27 04:46 04:42 06:10 05:11 04:51 05:37 05:14 07:35 06:16 06:06 06:37 06:42 12:02 10:46 12:38 09:49 09:52 07:23 08:12 07:19 07:38 07:23 08:17 06:31 06:17 06:38 06:39 Lambeth Brixton Hill 05:26 05:25 05:12 05:04 04:42 06:16 06:11 05:52 05:53 05:07 06:53 08:25 06:46 06:40 06:10 13:10 12:12 09:46 13:09 08:20 09:18 07:47 07:24 06:43 06:27 07:03 07:08 06:44 06:32 06:18 Lambeth Clapham Common 04:34 04:43 04:20 04:51 04:17 06:13 06:11 05:52 05:38 05:48 07:10 06:15 06:31 06:15 06:20 07:26 12:32 12:25 12:37 07:43 04:26 06:05 05:26 06:53 05:53 06:23 06:16 05:50 06:35 05:58 Lambeth Clapham Town 04:00 04:00 03:54 03:53 03:47 06:11 05:43 05:50 05:26 05:35 08:17 06:31 06:23 06:20 06:51 08:52 06:19 07:36 06:01 06:41 05:33 03:06 04:49 04:52 03:52 05:36 05:46 05:29 05:29 05:15 Lambeth Coldharbour 03:40 03:36 03:29 03:23 03:13 04:19 05:22 04:39 04:51 04:08 07:29 07:42 07:07 07:09 06:25 08:14 13:28 11:10 16:30 11:56 07:51 08:49 07:34 07:45 07:29 05:16 05:27 05:08 05:05 04:47 Lambeth Ferndale 04:00 04:15 04:02 04:07 04:06 05:13 05:20 05:17 05:01 04:50 08:46 06:47 06:41 07:03 05:16 10:16 11:00 14:46 08:29 12:02 07:34 12:58 04:27 08:35 05:18 05:46 05:43 05:36 05:41 05:34 Lambeth Gipsy Hill 05:19 05:01 04:49 04:58 04:57 06:28 05:59 05:46 05:21 05:21 09:12 09:24 07:29 09:37 08:19 18:19 09:25 13:45 15:33 12:46 13:21 11:09 11:58 12:54 07:13 06:49 06:34 06:36 06:36 Lambeth Herne Hill 04:38 04:32 04:30 04:22 04:13 05:28 05:10 05:40 05:02 05:09 07:00 07:33 07:22 07:02 07:25 14:35 19:23 13:05 11:55 13:40 11:32 08:49 08:41 08:42 06:06 05:54 06:11 06:10 05:49 Lambeth Knight's Hill 04:01 03:52 04:01 03:47 03:39 05:23 05:17 05:00 05:03 04:40 08:23 08:12 08:23 09:04 06:41 12:05 12:24 11:13 19:12 14:52 10:51 08:48 13:58 09:45 09:40 06:01 05:39 05:47 05:39 05:12 Lambeth Larkhall 04:33 04:17 04:27 04:15 04:24 05:14 04:55 05:01 04:47 04:54 06:12 06:28 06:17 05:44 06:18 08:45 07:37 08:28 10:39 14:13 06:43 05:30 05:39 06:57 06:02 06:18 06:05 05:58 05:43 05:55 Lambeth Oval 04:51 04:38 04:41 04:35 04:36 05:17 05:12 05:16 05:16 05:14 06:06 06:16 05:59 05:53 06:35 09:41 10:58 13:12 10:32 10:43 08:04 07:54 08:19 06:45 07:16 06:55 06:26 06:27 06:14 06:20 Lambeth Prince's 04:02 03:59 03:58 04:11 04:11 04:49 04:57 04:58 05:03 04:51 08:01 07:37 06:55 07:07 06:38 10:42 11:03 08:26 08:59 11:23 08:12 09:04 08:25 08:02 08:15 06:21 05:33 05:51 05:54 05:51 Lambeth St. Leonard's 05:42 05:43 05:43 05:57 05:28 05:49 05:56 06:15 06:15 06:10 06:29 07:02 06:46 05:38 07:01 13:45 10:43 14:10 13:01 12:41 12:12 08:40 08:14 07:31 07:23 07:19 08:27 07:01 Lambeth Stockwell 04:51 04:49 04:49 04:58 04:31 05:42 05:18 04:58 05:03 04:49 05:55 06:09 06:12 06:04 05:37 09:09 09:08 11:01 10:14 08:43 07:18 06:07 05:26 07:29 06:04 06:34 06:38 06:23 06:49 06:17 Lambeth Streatham Hill 06:16 06:04 05:54 05:42 06:04 06:45 06:32 06:27 06:00 06:48 09:10 07:32 06:53 06:52 07:04 15:02 09:28 12:41 13:03 09:50 09:30 09:28 09:26 07:31 09:05 08:00 08:24 07:32 07:11 07:41 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Lambeth Streatham South 04:55 05:24 04:56 05:20 04:51 05:41 05:45 04:48 05:33 05:40 06:16 07:59 08:10 06:29 05:07 12:15 11:22 13:48 13:54 13:49 06:32 06:50 06:21 06:58 06:34 Lambeth Streatham Wells 06:04 05:37 05:48 05:52 05:43 06:31 06:00 06:36 05:51 06:07 07:28 08:24 07:28 06:52 06:57 11:17 13:44 12:20 16:28 13:31 10:12 09:49 12:16 10:32 07:13 07:16 07:27 07:10 Lambeth Thornton 06:15 06:13 05:47 05:59 05:52 07:09 07:10 06:22 06:20 06:23 08:15 08:12 07:26 07:01 06:36 11:38 13:15 07:30 17:16 06:48 06:29 07:22 06:51 06:08 08:00 07:50 07:29 07:37 07:17 Lambeth Thurlow Park 05:26 05:20 05:05 04:59 05:33 06:21 05:38 05:56 05:45 06:06 08:57 07:33 06:54 07:52 07:20 12:42 10:28 12:29 11:04 12:33 10:40 09:35 12:53 09:12 09:44 07:10 06:51 06:47 06:42 07:17 Lambeth Tulse Hill 05:47 05:19 05:19 05:19 05:13 06:03 06:17 06:03 05:41 05:18 06:10 07:04 07:13 06:55 07:08 10:35 16:11 11:37 11:24 07:43 07:22 09:18 08:40 08:40 08:20 07:32 07:01 07:09 07:04 06:42 Lambeth Vassall 04:48 04:59 04:31 04:36 04:31 05:12 05:37 05:02 05:16 05:14 07:24 05:36 06:05 06:16 06:18 10:52 07:10 17:17 15:21 12:23 06:12 07:25 09:06 09:38 06:28 06:50 06:06 06:13 05:57 Lewisham Bellingham 06:19 06:19 06:20 06:14 06:02 08:27 07:58 07:36 07:20 08:12 15:08 08:19 09:06 08:51 09:12 10:02 09:05 08:17 14:41 09:11 07:15 08:52 08:25 11:53 08:14 08:09 07:56 07:54 07:38 Lewisham Blackheath 04:42 04:38 04:43 04:31 04:30 06:40 06:51 05:42 05:51 05:43 06:12 08:53 07:35 06:46 06:20 05:09 11:13 11:50 08:30 06:53 07:15 05:56 09:17 15:37 03:48 06:30 06:26 06:10 06:06 06:01 Lewisham Brockley 05:40 05:19 05:11 05:19 05:08 06:40 06:45 06:11 06:15 06:34 06:51 07:17 05:35 05:00 06:08 07:35 11:18 08:30 08:57 07:32 07:24 08:15 05:19 06:13 06:29 07:19 06:47 06:46 06:42 06:42 Lewisham Catford South 05:40 05:44 05:49 05:30 05:40 06:48 07:19 06:40 06:30 06:51 00:00 00:00 08:12 07:45 08:44 05:45 06:01 11:15 15:15 07:00 07:13 07:54 06:21 08:29 07:08 07:23 07:30 07:15 07:09 Lewisham Crofton Park 04:12 04:01 04:07 03:41 04:05 06:44 07:01 06:21 06:34 06:41 08:43 11:57 07:47 08:18 00:00 05:40 06:51 09:45 10:55 05:54 05:44 05:37 05:15 05:44 Lewisham Downham 06:33 06:45 06:22 06:26 06:35 07:30 07:13 07:31 07:26 07:27 07:47 09:49 07:04 07:09 11:50 07:46 10:07 07:42 08:22 08:13 07:14 11:24 09:07 11:45 08:50 08:58 08:05 08:11 08:11 Lewisham Evelyn 04:51 04:19 04:12 04:18 04:09 06:54 06:33 06:16 06:15 06:17 08:02 07:04 06:52 06:51 06:48 08:30 15:05 07:35 15:49 14:00 07:24 06:39 07:17 07:00 07:12 06:40 05:54 06:01 06:02 05:52 Lewisham Forest Hill 05:26 05:21 05:17 05:02 05:06 08:47 08:43 07:59 07:46 08:15 11:04 09:13 08:27 08:27 08:44 12:08 11:39 11:50 08:40 11:16 04:07 10:04 06:10 07:51 09:58 07:08 06:55 06:52 06:40 06:33 Lewisham Grove Park 06:31 06:03 06:05 06:03 05:32 07:45 07:03 07:24 07:00 06:45 08:58 08:28 07:59 06:58 07:43 11:08 06:37 06:37 13:29 08:34 12:35 13:20 15:31 08:14 07:28 07:33 07:35 07:00 Lewisham Ladywell 05:08 05:07 04:45 04:38 04:51 06:52 06:38 07:07 06:48 07:00 08:21 10:16 00:00 07:30 06:44 06:30 02:44 03:49 12:12 04:21 08:14 06:49 06:34 06:17 06:04 06:20 Lewisham Lee Green 04:26 04:10 04:03 04:11 04:13 07:09 06:55 06:09 06:25 06:16 08:41 07:14 07:33 05:49 06:14 15:35 14:54 06:12 06:30 04:52 08:58 07:04 07:45 06:25 05:53 05:44 05:52 05:47 Lewisham Lewisham Central 04:02 03:55 03:46 03:47 03:45 06:26 06:14 05:43 05:51 05:44 07:24 07:14 06:23 06:18 06:19 06:32 05:26 13:17 09:30 12:33 06:06 05:27 05:45 06:09 05:56 07:07 05:42 05:24 05:26 05:19 Lewisham New Cross 05:01 04:54 04:42 04:41 04:37 06:05 06:30 06:08 05:49 06:04 07:00 06:49 06:18 06:40 06:32 12:22 15:26 11:47 11:35 12:25 09:25 06:16 05:24 06:27 07:45 06:43 06:33 06:24 06:10 06:07 Lewisham Perry Vale 04:36 04:24 04:21 04:07 04:10 08:13 07:49 07:48 07:04 07:12 09:35 08:30 06:55 08:34 09:31 08:25 07:07 13:51 18:02 06:13 04:08 06:03 06:12 04:48 05:57 06:48 06:03 06:05 05:50 05:54 Lewisham Rushey Green 04:34 04:25 04:16 04:25 04:13 06:38 05:56 06:13 05:49 06:07 08:06 08:07 09:19 07:33 07:18 07:25 10:41 06:45 07:32 07:28 05:50 07:09 06:39 05:42 05:09 07:41 06:12 06:00 06:10 05:58 Lewisham Sydenham 06:08 06:03 06:09 06:01 06:02 07:41 08:20 07:18 07:39 07:10 09:04 10:58 09:29 09:39 09:13 09:35 13:57 13:16 10:15 15:36 10:02 06:52 07:56 09:14 09:52 07:47 07:36 07:35 07:31 07:32 Lewisham Telegraph Hill 04:58 04:28 04:38 04:42 04:42 05:45 06:27 06:56 06:58 06:29 07:24 07:43 05:54 05:40 06:30 09:05 09:01 15:02 09:55 12:58 07:50 07:03 07:13 07:07 05:47 07:28 06:00 06:17 06:19 06:24 Lewisham Whitefoot 07:28 07:11 07:00 06:53 06:38 08:30 07:45 07:49 08:06 07:42 08:34 08:08 07:39 08:48 04:28 09:15 06:02 07:13 08:00 18:02 07:05 08:45 07:55 14:08 08:14 09:16 09:00 08:38 08:19 08:17 Merton Abbey 04:08 04:11 03:47 03:41 04:02 07:05 06:46 06:35 06:41 06:54 08:37 07:35 06:44 09:17 09:10 02:53 07:07 02:13 07:14 03:32 07:01 02:59 03:20 09:24 03:54 06:05 06:07 05:33 05:33 05:52 Merton Cannon Hill 06:02 06:09 06:04 05:45 05:54 07:30 08:35 07:03 08:01 07:47 10:31 11:25 06:48 07:26 10:20 04:18 06:17 12:39 09:40 07:28 07:31 07:36 07:15 07:23 Merton Colliers Wood 05:42 05:27 05:45 05:07 05:21 06:36 06:12 07:04 07:16 06:24 07:38 07:02 07:35 07:11 07:56 08:21 09:06 08:21 08:50 12:05 08:47 06:49 04:34 05:01 04:48 10:06 06:56 07:12 06:48 06:46 Merton Cricket Green 05:16 05:30 05:07 04:56 05:17 05:42 07:41 07:40 07:26 08:03 07:49 08:32 10:25 10:13 10:31 09:37 07:11 08:09 07:24 08:19 06:04 06:21 09:28 06:19 16:26 09:37 07:05 06:50 06:42 06:52

Page 183 Page Merton Dundonald 04:50 05:00 04:37 04:18 04:31 07:00 09:33 06:27 06:56 07:21 00:00 00:00 09:43 08:21 16:40 05:48 09:48 07:41 04:58 24:36 04:06 04:05 05:49 05:09 06:32 06:49 06:20 05:50 06:11 Merton Figge's Marsh 06:02 06:20 05:39 05:26 05:34 06:33 08:17 07:39 07:18 07:19 00:00 08:46 10:16 07:37 08:04 09:05 07:58 10:30 09:38 07:30 10:00 14:04 09:45 07:30 07:50 07:15 07:01 07:28 Merton Graveney 06:29 06:14 06:30 06:57 06:56 07:05 07:15 07:39 07:08 06:19 00:00 00:00 06:28 09:32 09:03 11:20 06:38 07:31 09:04 08:16 08:29 07:56 08:02 07:52 08:31 08:14 Merton Hillside 06:04 05:42 05:20 05:21 05:20 08:37 08:11 07:50 07:27 07:38 09:50 10:30 11:33 08:34 08:52 08:31 10:43 13:33 08:33 15:08 05:34 06:47 07:31 09:32 07:17 07:05 06:44 07:03 Merton Lavender Fields 05:53 06:16 05:41 05:19 05:37 07:02 07:21 07:14 06:26 07:15 08:41 07:36 10:13 00:00 00:00 05:39 05:03 07:44 08:09 06:54 06:44 06:54 Merton Longthornton 05:23 05:36 05:02 05:50 05:04 06:30 06:34 06:04 06:05 05:37 09:22 07:42 06:55 05:52 07:46 09:33 20:23 09:49 12:23 06:41 06:47 06:22 08:33 06:40 Merton Lower Morden 06:30 07:03 06:23 06:14 06:48 06:48 08:58 07:45 08:19 07:53 09:12 00:00 00:00 05:16 09:30 08:26 09:49 21:06 10:17 07:35 08:59 07:47 07:44 08:21 Merton Merton Park 04:57 04:23 04:48 04:31 04:07 07:06 06:28 06:47 06:14 06:09 08:09 10:13 09:19 00:00 07:22 05:33 08:06 03:24 04:31 04:11 06:56 06:30 05:50 06:02 05:54 05:22 Merton Pollards Hill 05:52 06:13 05:14 05:27 05:29 06:40 06:58 05:29 06:30 06:00 00:00 06:58 07:07 09:11 08:19 08:02 12:50 08:16 13:25 09:19 07:22 07:55 06:38 07:09 06:53 Merton Ravensbury 04:37 04:42 04:10 04:08 03:52 05:30 06:39 06:32 06:55 06:48 09:05 06:08 00:00 06:22 08:44 11:29 03:37 09:40 06:00 13:53 06:30 06:42 06:01 05:59 06:13 Merton Raynes Park 05:49 05:35 05:13 05:08 05:46 07:02 07:00 07:20 06:30 07:20 09:07 12:07 09:45 08:10 08:59 05:43 14:14 22:02 12:28 14:47 08:01 06:50 06:41 07:26 07:06 06:41 06:34 07:16 Merton St. Helier 05:42 06:09 05:40 05:05 05:34 06:49 06:30 06:26 06:48 06:56 09:03 06:36 06:48 05:55 06:42 07:41 08:29 12:15 10:35 05:06 07:31 07:49 07:11 06:27 06:58 Merton Trinity 05:07 04:53 04:48 04:11 04:13 08:32 08:08 08:41 07:42 07:39 08:21 06:52 07:13 08:09 08:38 05:30 19:28 09:25 04:10 07:41 04:20 04:39 04:14 04:58 03:05 06:45 06:30 06:17 05:36 05:56 Merton Village 06:30 06:54 06:39 06:06 06:37 08:35 07:51 08:14 07:40 07:54 10:39 10:30 10:32 10:11 11:22 10:12 12:08 10:55 08:13 12:32 08:57 03:04 06:12 08:05 08:13 08:13 07:28 08:12 Merton West Barnes 05:01 04:55 05:10 04:30 04:59 08:27 08:28 07:27 06:59 07:11 00:00 00:00 07:58 09:57 10:46 13:41 09:03 07:04 09:29 07:01 06:45 06:32 06:37 06:43 Merton Wimbledon Park 06:35 06:30 06:14 06:07 06:25 08:39 07:53 06:56 07:16 08:14 09:49 09:35 08:06 09:02 06:33 06:21 06:37 15:38 16:13 06:49 06:20 07:52 07:00 08:22 08:02 07:53 07:49 08:03 Newham Beckton 05:38 05:32 05:33 05:49 05:02 07:18 07:10 07:07 07:11 07:03 08:00 10:51 09:46 09:12 08:23 05:29 09:34 08:14 08:23 12:19 17:28 07:52 17:15 07:35 07:31 07:19 07:26 06:48 Newham Boleyn 05:09 04:50 05:10 04:55 05:08 06:32 05:51 06:14 05:52 05:52 07:03 06:44 06:55 06:50 06:46 08:23 04:23 02:26 05:26 05:05 19:34 16:17 19:29 06:40 06:28 06:46 06:52 06:46 Newham Canning Town North 05:53 05:49 05:25 05:24 05:28 06:30 07:20 06:58 06:10 06:32 06:24 08:50 08:06 06:37 07:14 08:12 11:00 10:44 09:38 09:42 15:39 12:50 17:01 07:28 07:36 07:06 06:49 07:16 Newham Canning Town South 06:04 05:41 05:32 05:29 05:20 06:59 07:27 06:48 06:33 06:56 07:09 10:03 06:53 07:00 07:34 11:12 12:53 07:30 10:24 11:52 22:53 17:32 15:22 15:55 07:53 07:34 07:18 07:14 07:07 Newham Custom House 05:35 05:16 04:49 05:25 04:48 06:57 07:04 06:54 07:29 06:34 08:20 08:14 08:18 07:13 07:03 05:42 14:24 12:12 09:41 12:57 16:56 21:49 07:21 07:01 06:37 07:17 06:26 Newham East Ham Central 05:09 04:41 04:40 04:47 04:44 07:38 06:49 07:12 06:42 06:36 10:48 06:52 03:14 08:27 05:58 07:15 04:00 07:00 05:20 05:51 12:22 11:49 06:44 06:20 06:19 06:22 06:19 Newham East Ham North 06:15 06:06 06:20 06:09 06:04 07:28 08:10 07:22 07:49 07:33 09:04 09:01 08:49 09:38 08:02 05:09 08:14 07:01 05:24 20:03 17:26 18:51 07:33 08:16 08:03 07:49 07:38 Newham East Ham South 04:26 04:41 04:40 04:06 04:06 06:41 07:07 06:58 06:40 06:49 06:42 07:58 09:06 08:40 08:45 09:42 10:51 07:02 06:17 07:46 11:21 15:48 06:11 06:38 06:32 06:01 06:10 Newham Forest Gate North 05:10 04:52 04:58 04:57 04:48 07:25 06:34 06:23 06:43 05:48 00:00 06:43 12:06 11:17 00:00 19:25 12:56 16:54 09:49 12:09 18:56 32:25 07:09 06:41 06:44 07:03 06:30 Newham Forest Gate South 04:14 04:03 03:48 03:32 03:51 07:37 07:09 06:11 06:06 06:25 09:06 07:34 06:40 07:03 07:49 08:14 10:01 10:23 13:08 12:07 18:34 22:54 16:55 06:38 06:00 05:32 05:14 05:23 Newham Green Street East 05:36 05:36 05:21 05:07 05:54 07:16 07:12 06:31 07:19 08:01 07:09 06:38 00:00 00:00 05:45 06:46 09:58 13:36 08:50 23:07 07:11 06:57 07:04 06:33 07:32 Newham Green Street West 05:19 05:30 05:34 05:19 04:52 07:08 06:41 07:23 06:16 06:04 00:00 00:00 16:48 00:00 00:00 23:12 16:09 21:19 10:33 15:14 06:50 06:58 06:58 06:47 06:16 Newham Little Ilford 07:00 06:40 06:09 06:21 06:29 08:07 07:23 06:32 06:44 07:20 08:54 08:02 07:52 08:50 09:36 08:59 11:38 08:17 10:52 13:53 15:00 16:39 11:50 08:37 08:10 08:03 08:22 08:10 Newham Manor Park 06:18 05:50 05:58 06:03 05:50 07:40 07:21 07:14 07:53 07:37 07:52 11:18 07:26 06:05 08:28 09:12 08:05 07:37 08:25 19:49 14:47 14:15 07:53 07:50 07:27 07:48 07:34 Newham Plaistow North 05:35 05:20 05:15 04:56 05:05 06:54 06:36 06:56 06:25 06:11 07:38 07:39 06:58 08:10 07:48 08:52 10:13 08:02 07:13 08:27 24:04 23:00 16:51 07:08 07:04 06:52 06:40 06:42 Newham Plaistow South 04:38 04:13 04:04 03:55 04:05 07:25 06:26 06:49 06:07 06:12 07:43 06:40 05:51 06:31 07:18 12:18 05:43 10:48 05:44 08:36 16:43 06:25 06:02 05:55 05:59 05:53 Newham Royal Docks 07:19 07:19 06:47 06:49 06:47 08:04 08:03 08:15 07:40 07:49 08:33 09:20 08:53 08:52 08:06 14:55 10:04 13:26 17:19 12:43 19:54 17:07 18:37 17:00 09:14 09:19 08:49 09:53 08:44 Newham Stratford and New Town 04:54 05:04 04:48 04:49 04:39 06:57 07:00 06:23 06:38 06:25 07:43 08:02 07:30 07:35 07:14 15:36 10:37 12:02 11:53 11:36 21:53 17:37 17:13 17:38 17:18 06:32 06:47 06:39 06:50 06:27 Newham Wall End 06:26 05:45 06:03 05:46 05:49 08:27 07:22 09:18 08:01 07:08 11:18 08:01 11:58 09:44 06:45 11:22 08:21 12:00 11:30 08:52 08:32 07:19 07:36 07:29 07:32 Newham West Ham 04:52 05:05 04:53 04:30 04:32 06:50 06:56 07:19 06:51 06:38 08:30 08:41 06:42 07:37 07:29 11:40 08:47 10:18 14:14 08:26 19:18 24:25 06:17 06:46 06:34 06:06 06:06 Redbridge Aldborough 06:16 06:25 05:47 06:09 05:46 07:32 08:03 07:40 07:48 06:28 11:58 10:25 11:20 09:40 08:07 15:33 18:17 14:26 17:10 17:18 11:07 09:32 10:11 07:53 08:05 07:25 07:54 07:35 Redbridge Barkingside 07:30 07:03 07:04 06:38 06:33 08:21 07:58 07:58 06:55 08:07 06:55 08:45 08:18 08:30 08:41 11:53 15:32 15:53 11:31 13:16 16:09 10:06 08:35 08:34 08:15 08:17 Redbridge Bridge 06:12 06:44 05:48 06:23 06:36 09:08 09:58 08:26 09:52 08:59 11:21 11:26 11:32 11:29 10:26 12:42 12:16 17:23 15:38 12:48 16:30 10:07 08:49 07:50 08:13 08:10 Redbridge Chadwell 06:31 05:57 06:19 06:10 06:00 06:31 07:40 06:56 06:47 06:20 07:59 08:44 07:04 07:25 07:12 13:48 12:42 20:02 08:01 07:27 07:50 07:44 07:32 Redbridge Churchfields 05:03 05:25 05:09 04:50 05:07 08:02 08:32 08:11 07:51 07:48 08:03 10:48 07:49 08:28 08:26 13:30 14:01 12:51 12:14 10:08 21:48 13:35 18:49 06:43 07:20 06:36 06:52 07:13 Redbridge Clayhall 07:51 07:50 07:41 07:24 07:32 08:50 09:18 09:01 08:18 09:00 11:22 10:10 07:29 11:23 12:30 12:40 13:38 11:32 14:37 14:46 09:41 09:48 09:13 08:53 09:01 Redbridge Clementswood 04:47 04:59 04:34 04:52 05:03 06:37 06:21 05:52 05:13 06:14 08:07 10:32 05:11 09:36 00:00 10:25 13:42 08:46 13:03 10:26 06:31 06:37 06:03 06:38 06:44 Redbridge Cranbrook 07:14 06:55 06:33 06:31 06:34 08:16 07:53 07:37 07:46 07:51 10:06 09:03 09:28 08:13 08:52 12:22 09:56 11:32 12:05 12:02 13:55 12:22 15:14 09:03 11:09 08:28 07:56 08:23 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Redbridge Fairlop 05:25 04:56 05:12 05:34 04:43 08:23 08:27 08:49 08:27 09:16 00:00 07:48 08:29 00:00 07:58 15:39 12:31 18:38 14:23 18:48 07:18 07:08 06:54 07:28 06:56 Redbridge Fullwell 06:51 06:54 06:35 07:06 06:25 08:31 08:34 08:09 09:10 08:18 11:49 09:08 10:57 08:31 10:04 15:49 16:56 20:21 11:48 11:28 20:53 08:28 08:42 08:14 08:49 08:05 Redbridge Goodmayes 05:23 04:50 04:39 04:42 04:44 05:48 06:13 05:34 05:27 05:41 10:17 07:10 07:37 08:03 09:12 09:33 13:39 09:30 10:40 09:54 10:43 07:10 06:11 06:26 06:29 06:17 Redbridge Hainault 05:49 05:12 04:36 04:38 05:00 09:54 09:49 09:43 09:08 10:05 11:21 09:36 08:34 08:38 12:53 25:39 19:52 15:23 18:21 16:46 10:19 07:34 07:00 06:24 06:20 06:54 Redbridge Ilford Town 04:51 04:46 04:30 04:45 04:29 05:56 06:20 05:28 06:18 05:42 10:12 09:08 08:30 08:28 08:17 10:47 10:19 10:31 13:34 13:08 09:21 14:23 13:22 11:13 11:00 08:01 06:50 06:16 06:31 06:12 Redbridge Loxford 05:56 05:58 05:44 05:49 05:51 06:53 06:32 06:58 07:11 06:44 08:48 09:49 08:25 10:32 08:25 10:51 11:27 06:56 10:20 12:16 11:33 07:37 07:40 07:19 07:26 07:26 Redbridge Mayfield 05:01 05:05 04:45 04:34 04:54 06:30 05:44 05:37 05:39 05:33 08:43 07:29 08:18 07:52 06:49 08:39 09:34 08:43 08:49 17:14 06:43 06:47 06:20 05:59 06:45 Redbridge Monkhams 04:34 05:02 04:26 04:54 04:27 08:00 07:24 07:45 08:05 07:15 11:08 00:00 08:14 00:00 10:07 12:19 13:04 18:48 13:46 08:52 07:14 06:26 06:36 06:26 Redbridge Newbury 04:49 04:42 04:33 04:12 04:17 06:22 05:32 05:36 05:04 05:32 11:03 10:29 08:24 09:22 08:07 11:37 10:33 14:58 12:35 13:13 10:52 10:17 10:11 07:12 06:21 06:14 05:48 05:59 Redbridge Seven Kings 04:53 05:03 04:34 05:06 04:44 06:04 06:02 05:34 05:28 05:27 08:42 09:57 07:54 05:30 07:28 13:52 20:54 13:16 22:26 20:46 15:38 06:24 06:29 06:06 06:45 06:30 Redbridge South Woodford 06:30 06:18 05:51 05:37 06:27 09:01 08:37 07:28 08:05 08:00 10:25 09:18 08:59 00:00 09:09 15:53 10:20 12:27 12:21 13:50 14:10 08:15 07:58 07:32 07:07 08:31 Redbridge Valentines 06:40 05:56 06:05 06:03 06:01 07:45 07:09 06:43 07:01 07:02 10:14 09:40 10:37 00:00 11:01 11:51 14:32 10:56 14:27 15:03 10:20 11:37 08:25 07:35 07:43 07:38 07:31 Redbridge Wanstead Park 07:21 06:43 06:30 06:25 06:32 09:57 08:14 08:20 08:27 07:37 15:23 13:05 09:58 10:34 11:00 12:16 12:23 08:32 10:21 10:40 18:04 09:37 08:54 08:33 08:31 08:27 Redbridge Wanstead Village 07:45 06:40 06:10 06:10 06:18 09:35 08:04 07:57 07:55 07:33 10:38 07:22 09:47 11:06 10:09 13:07 08:56 10:41 13:49 11:31 15:09 09:50 08:22 07:52 07:50 08:13 Richmond upon Thames Barnes 06:25 06:39 05:51 05:58 07:20 07:02 07:31 07:17 07:01 08:56 09:23 09:32 10:02 08:55 09:14 23:48 13:20 11:45 12:49 07:50 08:29 07:30 07:25 08:38 Richmond upon Thames East Sheen 06:05 06:00 05:48 06:00 06:18 09:03 08:16 08:01 08:28 08:50 00:00 00:00 00:00 00:00 09:32 15:15 15:21 12:52 13:04 11:59 07:53 07:41 07:43 07:49 08:13 Richmond upon Thames Fulwell and Hampton Hill 04:04 04:03 04:13 04:22 04:28 05:21 05:43 06:07 05:01 06:08 11:07 09:25 14:03 08:48 10:29 11:47 09:29 18:53 05:42 05:59 06:03 05:53 06:37 Richmond upon Thames Ham, Petersham and Richmond Riverside 05:45 05:32 05:04 04:59 05:20 06:41 06:49 06:23 06:04 05:53 11:52 09:43 08:32 08:49 09:35 10:26 15:42 15:55 08:32 19:01 12:22 19:57 07:42 07:27 06:52 06:56 07:26 Richmond upon Thames Hampton 07:59 07:29 07:12 06:46 07:00 08:12 07:55 06:47 07:45 07:44 11:55 09:27 09:51 08:29 10:55 18:10 14:59 18:20 20:36 18:14 09:51 09:29 08:59 08:25 08:46 Richmond upon Thames Hampton North 06:47 07:10 06:17 06:41 06:42 08:00 08:18 07:11 07:04 07:46 09:17 09:42 08:16 08:59 12:06 19:37 07:58 10:15 08:17 08:45 08:12 08:36 08:05 Richmond upon Thames Hampton Wick 06:47 06:22 05:57 06:13 06:19 07:13 07:07 06:31 06:55 06:39 08:21 08:22 07:39 07:36 07:29 18:40 14:19 15:06 13:23 18:04 08:30 07:59 07:41 08:00 08:10 Richmond upon Thames Heathfield 06:48 06:14 06:01 05:53 05:55 07:11 07:01 07:27 07:50 06:15 08:13 08:56 07:52 07:56 06:41 07:28 06:54 14:01 06:49 18:24 17:53 14:53 08:53 08:05 08:11 07:49 07:21 Richmond upon Thames Kew 05:25 05:08 04:43 04:40 05:14 07:27 07:42 07:19 07:05 07:20 10:49 10:24 09:46 00:00 00:00 18:48 12:51 09:05 10:50 10:18 07:04 06:55 06:27 06:46 06:56 Richmond upon Thames Mortlake and Barnes Common 06:24 05:53 06:01 05:42 05:41 08:02 09:07 08:14 08:09 08:08 09:48 09:34 07:33 10:03 00:00 10:43 14:40 12:45 10:31 12:43 12:07 08:09 07:47 07:36 07:22 07:22 Richmond upon Thames North Richmond 04:47 04:43 04:05 04:19 04:06 08:49 08:19 07:57 07:40 07:58 08:34 07:20 08:58 10:22 10:34 10:07 13:18 08:38 14:23 11:17 12:53 06:24 06:22 05:34 05:56 05:43 Richmond upon Thames South Richmond 05:19 05:12 04:58 05:06 04:56 08:57 07:55 07:47 07:58 07:39 10:23 10:59 09:08 08:46 08:15 16:30 13:50 13:43 13:06 27:28 16:57 15:36 18:04 23:00 06:44 06:39 06:21 06:24 06:33 Richmond upon Thames South Twickenham 04:56 04:58 04:44 04:43 04:23 06:46 05:42 06:44 06:08 05:00 09:32 08:47 08:20 09:47 08:04 21:45 08:24 10:58 24:01 15:06 06:31 06:53 06:28 06:24 05:48 Richmond upon Thames St. Margarets and North Twickenham 06:55 06:44 06:23 06:29 06:23 07:45 08:10 06:59 07:15 07:51 08:58 09:24 08:31 09:29 09:07 15:11 13:55 07:56 10:50 13:07 21:42 08:36 08:15 07:44 08:04 08:17 Richmond upon Thames Teddington 04:44 05:27 05:06 05:03 05:03 05:44 05:40 06:01 06:25 05:44 09:09 09:48 09:49 09:02 09:43 14:21 12:23 21:18 13:23 11:07 16:12 22:08 06:28 06:54 06:47 06:42 06:31 Richmond upon Thames Twickenham Riverside 06:19 06:07 06:22 06:00 05:42 07:38 06:59 07:05 07:40 07:12 08:28 07:33 07:14 08:10 09:20 15:00 09:34 11:18 11:41 11:33 18:58 08:06 07:48 07:52 07:29 07:21

Page 184 Page Richmond upon Thames West Twickenham 05:47 04:31 04:41 04:48 03:43 06:24 05:08 06:14 05:55 05:41 08:09 09:14 09:30 08:02 08:41 09:17 11:46 10:27 11:33 07:22 05:54 06:22 06:21 05:23 Richmond upon Thames Whitton 06:15 06:33 06:01 06:21 06:43 07:15 07:16 07:23 06:35 07:02 09:08 09:18 09:10 08:40 11:34 07:32 12:53 14:03 06:56 06:25 08:00 08:03 07:21 07:55 08:11 Southwark Borough & Bankside 05:11 04:57 04:43 04:32 04:41 07:05 06:31 06:21 05:53 05:52 06:55 07:15 07:14 06:29 06:39 10:07 13:21 09:06 09:00 10:27 07:36 08:23 08:22 07:11 06:58 06:55 06:41 06:21 06:10 06:22 Southwark Camberwell Green 04:50 04:56 04:23 04:42 04:40 06:09 05:56 05:14 05:22 05:23 07:33 06:27 05:32 05:55 06:03 14:47 14:10 13:11 10:23 09:25 06:51 07:19 07:04 07:32 07:21 06:32 06:21 05:58 06:10 06:18 Southwark Champion Hill 06:01 05:50 05:35 05:32 05:27 07:01 07:02 05:59 06:35 06:16 09:52 06:07 06:01 07:18 07:19 14:30 17:22 11:37 14:49 11:41 09:20 09:48 10:20 08:47 09:10 07:37 07:14 07:19 07:11 07:05 Southwark Chaucer 05:34 05:30 05:01 05:03 04:54 06:31 05:44 05:38 05:54 05:42 07:14 06:41 05:50 05:43 06:25 11:59 09:48 10:24 09:26 06:18 05:22 05:22 05:44 06:34 07:22 07:03 06:40 06:34 06:35 Southwark Dulwich Hill 06:51 06:35 06:24 06:24 06:21 08:48 08:21 08:09 08:14 07:37 08:01 09:30 00:00 09:03 08:57 22:03 11:14 13:54 10:26 07:38 06:56 06:40 08:26 08:12 08:05 07:55 08:03 Southwark Dulwich Village 06:30 06:10 05:18 05:26 05:21 07:07 06:52 05:46 05:51 06:09 08:54 08:45 07:57 07:41 07:21 12:35 12:10 12:59 10:56 10:56 07:39 08:35 08:09 07:50 06:37 06:52 06:42 Southwark Dulwich Wood 06:44 06:16 05:45 05:59 06:26 07:11 07:48 07:43 07:29 07:23 09:38 08:46 09:16 08:52 08:53 11:56 14:05 10:50 11:13 10:26 08:45 10:08 09:24 09:38 08:55 08:25 08:04 07:00 07:32 08:13 Southwark Faraday 05:19 05:05 04:32 04:37 04:33 06:37 06:21 05:46 06:07 05:59 07:50 07:57 07:07 06:35 06:49 13:22 14:15 14:01 12:22 07:39 05:53 04:40 04:46 04:24 07:05 06:49 06:21 06:31 06:39 Southwark Goose Green 06:44 06:21 06:14 06:46 06:20 07:24 07:03 06:50 07:05 07:05 00:00 09:55 07:05 09:55 06:53 15:00 14:19 12:58 15:42 12:54 08:06 07:56 07:48 08:24 07:58 Southwark London Bridge & West Bermondsey 05:59 05:03 04:53 04:31 04:46 07:18 06:08 06:24 05:28 05:47 07:37 07:07 06:42 06:40 06:42 10:57 15:37 10:00 12:52 15:26 08:07 09:35 06:49 08:23 06:55 07:49 06:50 06:33 06:30 06:27 Southwark Newington 06:21 05:52 05:41 05:45 05:39 06:24 06:11 05:57 06:22 06:27 07:19 06:51 06:28 07:00 06:13 13:24 10:36 11:53 10:48 11:34 07:21 08:57 07:41 08:06 06:56 07:57 07:27 07:26 07:22 07:18 Southwark North Bermondsey 06:42 04:52 04:19 04:19 04:04 08:08 06:52 05:57 06:24 06:02 08:54 07:23 06:47 07:18 07:42 11:21 12:21 14:08 14:21 14:10 08:04 10:00 07:06 08:12 07:22 08:43 06:53 06:10 07:17 06:19 Southwark North Walworth 05:52 05:19 05:22 05:22 05:11 07:07 07:18 06:31 06:35 06:14 07:57 08:37 06:14 06:39 06:10 20:36 12:58 13:54 18:33 05:41 04:38 08:31 09:31 05:41 09:11 06:58 07:08 07:09 07:04 Southwark Nunhead & Queen's Road 04:17 04:16 04:01 04:33 04:13 05:03 05:45 05:18 05:58 05:34 06:49 06:25 06:46 07:10 06:24 11:58 17:23 13:30 12:58 11:58 06:29 07:07 06:50 07:08 05:51 05:47 05:51 05:44 06:06 05:56 Southwark Old Kent Road 04:10 04:05 03:46 03:58 03:40 05:49 05:54 05:37 05:35 05:36 05:56 07:41 06:38 05:48 06:58 10:34 11:56 13:33 09:53 08:30 02:47 03:03 04:34 04:20 07:35 05:53 05:52 05:25 05:36 05:24 Southwark Peckham 04:22 04:34 04:08 04:02 04:08 06:30 05:53 05:34 05:19 05:34 07:57 06:14 06:49 07:12 06:58 09:40 18:43 07:07 12:40 07:52 09:35 06:08 05:34 04:55 05:00 06:02 06:13 06:00 05:46 05:57 Southwark Peckham Rye 06:23 05:55 05:59 05:59 05:54 06:33 07:23 07:00 07:10 07:09 06:42 08:19 07:29 11:54 07:46 11:40 20:41 07:18 10:37 07:35 09:29 11:46 06:41 08:41 08:35 07:29 07:39 07:18 07:36 Southwark Rotherhithe 06:14 05:32 05:06 05:04 05:05 07:38 07:02 06:11 06:08 06:09 07:59 08:56 07:13 06:44 07:37 12:22 12:12 06:32 11:55 10:36 08:09 07:31 08:31 06:36 07:17 08:05 07:18 06:42 06:53 06:50 Southwark Rye Lane 05:12 04:58 04:39 04:52 04:43 06:34 06:04 05:52 06:18 06:03 05:14 09:54 06:56 07:38 06:10 09:05 10:20 13:31 10:23 09:53 05:54 07:37 05:51 07:42 06:40 07:11 06:36 06:20 07:12 06:21 Southwark South Bermondsey 05:18 04:54 04:19 04:22 04:21 07:47 06:12 05:48 05:50 05:46 07:39 06:04 06:22 05:53 06:16 12:46 17:00 11:46 09:43 13:34 03:53 06:36 04:50 05:35 04:36 06:57 06:29 06:07 05:56 05:47 Southwark St. George's 05:48 05:08 05:07 05:07 05:07 05:57 05:31 05:42 05:33 05:36 07:30 06:54 06:01 06:06 06:07 11:34 10:01 10:49 15:43 11:52 08:15 07:05 06:41 07:05 07:50 07:37 06:59 06:35 06:52 06:58 Southwark St. Giles 04:15 04:11 03:48 03:47 03:50 06:12 06:01 05:50 05:30 05:30 06:35 06:25 06:54 06:15 05:26 15:01 17:59 13:00 17:59 10:43 07:45 07:06 07:32 05:39 07:06 05:53 05:48 05:35 05:15 05:13 Southwark Surrey Docks 07:13 06:29 06:08 06:17 05:52 08:08 07:47 07:01 07:02 07:08 10:01 08:44 08:20 08:00 08:23 14:37 12:14 17:16 17:39 11:05 08:59 09:17 08:34 09:12 09:02 07:52 07:50 07:52 07:27 Sutton North 06:21 06:39 06:38 06:20 06:00 06:34 06:42 06:41 08:46 07:25 08:28 06:55 05:58 08:27 10:44 08:30 13:59 08:03 11:23 06:51 08:09 08:29 08:15 08:15 07:46 Sutton Beddington South 06:17 06:05 05:32 05:46 05:40 07:58 07:10 06:15 07:55 06:51 09:26 07:33 06:12 06:12 06:16 12:31 05:13 05:59 12:04 09:34 07:48 07:35 07:10 07:23 06:57 Sutton Belmont 06:57 06:33 06:32 06:38 06:30 07:19 07:38 07:10 07:36 08:06 10:00 09:51 07:17 14:05 10:23 13:19 15:49 10:53 11:18 11:55 18:09 08:28 07:56 08:06 08:21 08:11 Sutton Central 05:48 05:28 05:33 05:27 05:27 07:47 07:47 07:31 07:54 07:25 11:13 07:54 07:41 08:10 08:00 13:48 09:15 14:01 09:10 12:38 07:26 07:04 07:07 06:54 07:08 Sutton Carshalton South and Clockhouse 07:13 07:05 06:44 06:21 07:14 10:30 09:23 09:37 10:02 09:49 09:48 13:22 14:56 13:23 10:01 09:54 10:00 13:27 12:22 09:50 08:43 08:42 08:17 08:00 08:45 Sutton 04:38 04:46 05:11 05:06 04:39 05:40 05:54 07:02 06:58 07:04 11:17 00:00 00:00 18:14 00:00 09:11 12:12 13:15 13:20 11:05 06:20 06:16 07:35 07:07 06:15 Sutton Nonsuch 06:06 05:33 05:57 05:27 05:20 06:40 06:33 07:13 06:29 06:46 09:12 09:08 09:39 08:30 09:25 10:57 10:16 12:09 14:45 18:10 07:40 07:06 07:19 07:16 06:58 Sutton St. Helier 05:12 05:23 05:01 04:57 05:39 05:56 06:24 05:44 06:15 06:21 07:35 06:17 05:34 06:47 07:44 09:22 10:44 15:15 14:18 14:47 11:13 07:48 09:22 09:01 06:41 07:00 06:39 06:27 06:48 Sutton Stonecot 04:39 05:08 04:51 04:38 04:32 04:48 06:11 05:52 05:24 06:02 06:37 00:00 05:57 07:00 06:54 07:33 10:35 07:57 07:28 08:26 05:50 06:31 06:43 06:04 06:02 Sutton Sutton Central 05:33 05:30 05:33 05:29 05:32 06:44 06:05 06:28 06:46 06:17 08:36 08:07 07:58 08:50 08:51 13:08 19:56 22:07 17:12 13:53 12:00 11:02 12:26 11:13 07:03 07:09 07:10 06:58 07:03 Sutton Sutton North 04:43 04:52 04:26 04:46 04:53 06:07 05:40 04:54 06:32 05:40 07:48 08:40 06:50 08:58 07:19 07:51 10:56 16:32 18:17 07:28 11:18 12:07 11:49 11:04 06:44 06:13 05:55 06:41 06:30 Sutton Sutton South 06:47 06:49 06:20 06:26 06:32 07:32 07:37 06:58 07:12 06:59 08:57 10:23 08:43 08:28 07:49 11:58 11:54 22:14 12:41 12:21 12:04 10:34 08:14 08:30 07:43 07:59 07:50 Sutton Sutton West 05:06 05:03 04:49 04:41 05:10 07:03 06:59 05:21 06:39 06:25 09:01 07:54 06:04 04:29 06:17 09:45 11:07 11:47 08:50 11:35 07:03 06:32 06:22 07:06 07:05 Sutton The Wrythe 07:05 06:33 05:51 06:39 07:09 08:26 07:51 06:59 07:09 07:31 06:45 00:00 08:09 07:56 07:32 09:30 09:53 21:28 08:34 08:00 07:52 07:59 08:20 Sutton Wallington North 04:42 03:59 04:04 03:51 03:44 08:37 07:10 07:44 06:35 06:30 07:32 06:44 09:55 06:14 07:49 10:10 08:51 08:04 08:03 07:48 13:05 06:17 05:37 05:38 05:43 05:18 Sutton Wallington South 04:32 04:09 04:41 04:06 04:38 08:03 07:13 07:37 06:51 07:29 08:27 07:46 09:45 06:58 08:01 11:17 06:23 06:43 07:27 20:16 14:13 06:08 05:43 06:23 05:40 06:07 Sutton Wandle Valley 05:37 05:35 05:12 05:06 06:38 07:07 08:19 07:04 07:20 08:12 08:16 08:00 03:10 08:31 08:25 09:30 19:48 13:43 09:42 16:40 07:30 07:17 06:51 07:03 08:17 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Sutton Worcester Park 06:29 07:10 06:02 06:31 06:11 08:09 06:54 06:52 07:47 08:18 09:23 09:43 09:07 00:00 08:43 17:40 11:18 09:56 10:34 08:06 08:32 07:41 08:17 07:50 Tower Hamlets Bethnal Green 04:32 04:15 04:17 04:18 04:08 06:55 06:24 06:31 06:30 06:17 08:05 07:38 07:52 06:54 06:46 06:54 09:53 06:13 09:22 05:11 15:05 12:50 17:18 15:38 12:58 06:24 06:02 05:59 06:07 06:10 Tower Hamlets Blackwall & Cubitt Town 04:54 05:36 04:56 05:17 05:00 06:14 06:44 06:32 06:49 06:03 06:42 10:12 08:18 09:22 08:09 12:11 10:31 10:26 09:13 10:52 11:29 14:17 16:21 17:19 13:57 06:32 07:30 06:32 07:04 07:03 Tower Hamlets Bow East 06:35 06:19 06:04 05:59 06:02 07:32 07:36 07:16 07:13 06:54 07:40 07:45 08:16 07:22 07:34 10:14 14:35 10:42 13:18 09:38 18:49 20:06 16:46 13:30 16:23 08:22 08:02 07:47 08:06 08:01 Tower Hamlets Bow West 05:50 05:29 05:21 05:35 05:27 07:47 07:39 07:06 07:05 07:00 08:21 08:57 08:49 09:09 07:13 12:55 07:44 06:00 12:34 10:37 12:18 15:08 12:18 13:53 14:26 07:34 07:06 07:05 07:29 07:12 Tower Hamlets Bromley North 05:51 06:23 05:55 05:57 05:52 06:48 07:41 07:17 06:55 07:05 07:13 08:06 07:18 06:39 07:26 05:40 09:47 03:50 08:42 07:38 18:22 16:37 15:47 13:11 13:43 07:31 08:09 07:38 07:42 07:42 Tower Hamlets Bromley South 05:45 06:11 05:48 05:19 05:34 06:56 08:03 07:52 07:25 07:21 10:24 08:05 08:09 08:03 07:41 12:13 08:18 11:54 11:31 10:03 12:55 15:36 13:46 15:51 08:05 07:57 07:48 06:58 07:24 Tower Hamlets Canary Wharf 04:29 04:22 03:54 04:14 04:04 06:16 06:30 06:13 06:12 05:54 07:29 08:46 07:30 07:45 07:07 11:05 16:53 16:57 11:04 20:25 18:29 15:31 14:01 13:58 15:02 06:12 06:13 06:01 06:17 06:07 Tower Hamlets Island Gardens 05:13 05:05 05:03 04:47 05:08 07:01 07:57 07:31 07:02 07:40 07:25 10:12 09:57 08:20 09:07 18:17 22:55 11:02 10:37 08:10 15:57 17:46 06:50 07:02 06:43 06:29 06:44 Tower Hamlets Lansbury 04:26 05:03 04:34 04:33 04:43 05:34 07:21 06:54 07:10 07:33 07:57 08:15 07:42 07:12 07:24 09:18 10:47 10:58 14:36 12:50 13:36 14:19 13:26 16:07 06:12 06:39 06:12 06:20 06:28 Tower Hamlets Limehouse 05:13 05:07 04:51 04:50 04:48 05:46 05:57 05:56 06:06 05:35 06:42 07:19 08:00 07:23 07:45 12:49 08:39 09:26 10:36 09:18 10:24 14:40 12:14 13:39 13:46 07:06 07:16 06:43 06:51 06:23 Tower Hamlets Mile End 05:07 05:28 04:53 04:49 04:37 06:01 06:09 05:38 06:00 05:32 06:50 07:59 06:35 06:43 05:57 07:25 07:58 06:26 06:42 09:31 14:47 16:30 13:33 14:44 14:51 07:28 07:14 06:42 06:43 06:30 Tower Hamlets Poplar 04:04 04:10 03:58 03:57 04:13 05:47 07:01 06:25 07:18 07:02 09:30 08:24 07:53 09:52 07:11 11:37 11:09 12:07 11:31 09:21 16:20 14:14 14:26 13:42 06:06 06:17 05:44 06:14 06:19 Tower Hamlets Shadwell 05:06 04:13 04:03 03:45 03:35 06:44 05:32 05:27 05:06 04:37 08:06 06:50 06:24 05:44 06:00 09:46 11:41 06:00 08:52 08:07 11:38 11:10 11:50 10:20 11:04 06:47 06:34 05:49 05:28 05:19 Tower Hamlets Spitalfields & Banglatown 04:32 04:20 04:23 04:21 04:09 06:48 05:44 05:26 05:41 05:24 07:46 05:56 06:39 06:23 06:39 05:34 09:03 07:16 07:21 12:29 11:21 10:25 10:53 12:07 07:06 05:55 06:20 05:57 05:33 Tower Hamlets St. Dunstan's 05:45 05:27 05:06 05:18 05:08 06:34 06:44 06:37 05:57 06:27 07:16 07:44 05:43 06:54 07:50 14:42 12:28 09:42 04:15 09:51 05:53 12:50 10:09 17:17 07:31 07:12 06:44 06:55 06:44 Tower Hamlets St. Katharine's & Wapping 06:06 05:23 04:53 05:09 04:54 07:42 05:46 06:59 05:42 05:36 08:12 07:04 07:09 06:36 06:18 09:04 12:57 12:57 10:07 10:56 11:09 04:04 09:55 10:13 09:07 08:01 07:07 06:40 07:03 06:33 Tower Hamlets St. Peter's 04:36 04:22 04:14 04:10 04:10 06:30 06:01 05:58 06:10 05:54 08:58 07:06 06:55 07:08 06:37 08:41 08:06 03:17 05:04 05:30 23:08 12:14 10:05 11:06 06:17 06:25 05:58 05:44 05:56 Tower Hamlets Stepney Green 05:16 05:00 04:35 04:25 04:40 06:05 06:34 05:48 05:26 05:44 07:06 07:16 07:09 06:24 05:45 11:07 14:49 05:49 05:31 07:10 14:11 12:00 13:20 11:29 11:32 07:08 06:34 06:13 06:01 06:11 Tower Hamlets Weavers 05:13 04:48 04:38 04:38 04:32 06:59 06:13 05:52 05:35 05:52 07:56 06:30 06:29 06:54 06:03 07:41 13:32 12:38 06:56 12:12 11:04 11:27 10:50 06:56 06:25 06:11 06:04 06:56 Tower Hamlets Whitechapel 04:25 03:51 03:54 03:47 03:45 06:08 05:12 04:53 05:01 04:58 08:00 06:22 05:46 05:37 05:34 12:13 06:28 07:18 07:37 08:57 13:29 12:37 10:34 10:26 09:56 06:19 05:36 05:46 05:35 05:28 Waltham Forest Cann Hall 05:33 04:11 03:54 04:03 03:46 06:23 06:00 06:26 06:22 05:37 08:32 08:38 06:54 08:35 06:07 14:43 11:57 07:01 11:07 22:25 16:20 07:03 05:55 05:37 05:35 05:16 Waltham Forest Cathall 05:31 04:12 04:14 04:18 04:11 06:02 05:55 05:45 05:47 05:54 08:08 08:01 09:24 07:44 07:08 17:46 18:33 15:28 19:46 15:16 18:50 07:12 05:55 05:52 06:03 05:47 Waltham Forest Chapel End 05:35 05:19 04:59 04:50 04:53 07:23 06:21 06:56 06:19 05:40 08:53 09:16 09:34 07:52 04:50 14:29 14:12 15:05 12:44 14:01 07:21 07:14 06:50 06:36 06:22 Waltham Forest Chingford Green 04:42 04:27 05:24 04:48 04:31 07:43 07:36 07:35 07:24 07:52 09:30 09:13 07:22 07:53 07:30 14:25 10:38 12:38 11:39 06:27 06:09 07:17 06:57 06:00 Waltham Forest Endlebury 04:05 04:19 03:47 04:02 03:45 07:27 07:40 07:29 08:03 07:00 00:00 09:18 00:00 08:16 00:00 10:39 09:31 11:53 11:24 11:48 16:12 05:33 05:59 05:27 05:28 05:40 Waltham Forest Forest 05:34 05:42 05:15 05:38 05:18 06:14 07:04 07:26 07:31 06:50 09:31 08:17 07:55 08:23 06:40 13:25 15:43 13:41 11:13 14:26 07:03 15:09 14:52 12:58 07:10 07:42 07:05 07:17 06:57 Waltham Forest Grove Green 04:57 04:12 04:14 05:04 04:46 06:00 06:58 06:28 06:42 06:14 00:00 06:43 11:29 16:32 00:00 11:22 13:43 00:08 16:47 12:53 06:43 05:40 07:24 06:46 06:40

Page 185 Page Waltham Forest Hale End and Highams Park 05:56 06:39 06:37 06:15 06:14 07:56 08:11 08:25 07:05 07:30 06:08 09:36 09:27 11:37 13:18 16:20 09:04 12:06 11:28 11:00 07:39 08:45 08:22 08:02 08:07 Waltham Forest Hatch Lane 06:10 05:53 05:25 05:27 05:39 07:23 08:42 07:21 07:20 07:23 11:36 11:40 08:46 10:05 07:58 12:37 16:12 11:47 16:08 14:01 13:24 07:46 07:43 07:01 07:00 07:02 Waltham Forest High Street 05:16 04:49 04:55 04:56 04:41 05:48 05:36 06:12 05:55 05:30 06:53 06:45 08:52 14:03 06:22 12:41 15:15 13:59 14:13 15:01 28:08 08:28 06:57 06:25 06:41 06:29 06:28 Waltham Forest Higham Hill 05:21 05:20 05:11 05:09 05:13 06:04 06:35 06:16 06:18 06:59 08:09 09:44 07:26 09:26 06:47 18:11 09:20 10:09 09:52 14:46 06:54 07:01 06:52 06:55 06:47 Waltham Forest Hoe Street 05:24 05:18 05:09 05:22 04:56 05:59 06:27 06:14 06:14 06:24 08:15 07:06 08:50 09:57 06:15 15:17 11:55 09:48 18:48 07:04 06:45 06:33 06:44 06:30 Waltham Forest Larkswood 05:08 05:34 05:52 05:35 05:41 07:35 07:20 07:15 06:59 07:25 10:07 07:55 08:59 06:57 08:42 15:14 09:17 11:42 08:30 10:15 10:51 14:29 07:02 07:08 07:16 06:48 07:08 Waltham Forest Lea Bridge 05:19 05:06 05:14 05:16 04:51 06:36 06:53 07:07 07:14 06:46 09:41 07:13 08:47 07:46 07:01 13:19 13:08 11:00 16:15 13:49 08:20 12:57 12:05 07:04 07:27 06:51 06:59 06:34 Waltham Forest Leyton 04:04 04:37 04:10 04:07 03:55 05:05 07:09 06:31 07:03 06:44 06:46 08:39 06:34 07:51 07:02 14:45 13:05 12:09 13:25 14:44 08:50 13:59 13:52 06:00 06:18 05:40 05:44 05:40 Waltham Forest Leytonstone 06:19 05:01 04:54 05:12 05:25 07:47 07:26 07:16 07:30 06:54 08:20 07:39 08:42 10:31 10:02 15:37 12:24 13:04 21:24 16:15 07:56 07:05 06:46 06:51 07:05 Waltham Forest Markhouse 05:38 05:05 05:28 05:22 05:18 05:50 05:17 05:12 05:12 05:58 07:04 06:39 07:16 07:54 07:56 18:06 13:33 13:19 14:30 09:46 07:15 06:45 07:26 06:56 07:03 Waltham Forest Valley 06:25 06:43 06:22 06:16 06:03 07:54 08:28 08:01 07:25 07:33 08:17 10:17 07:42 07:07 07:36 13:04 14:08 15:04 08:30 07:56 08:20 08:36 08:02 08:22 07:55 Waltham Forest William Morris 03:32 03:44 03:40 03:27 03:15 04:46 04:58 04:53 04:54 04:04 08:01 07:00 09:18 04:35 07:14 11:07 11:33 10:16 15:49 14:36 08:55 08:17 08:27 07:41 05:24 05:40 05:43 05:38 05:40 Waltham Forest Wood Street 05:35 05:14 05:29 05:48 05:36 06:20 06:00 06:47 06:00 06:02 07:59 07:32 08:11 06:24 07:34 12:04 10:35 13:00 11:50 16:16 11:52 11:11 09:38 07:19 07:01 07:10 07:16 07:13 Wandsworth Balham 04:41 04:42 04:56 04:51 04:59 05:32 05:31 05:57 05:48 05:46 06:14 05:58 07:14 06:18 04:59 08:42 09:52 06:53 11:11 09:31 05:03 04:05 05:07 08:14 04:52 06:22 06:15 06:43 06:29 06:39 Wandsworth Bedford 04:40 04:32 04:23 04:04 04:22 05:14 05:19 05:42 05:00 05:23 07:30 08:06 11:05 09:22 07:24 07:08 08:34 14:43 07:44 06:48 15:37 06:29 06:18 06:14 05:50 06:00 Wandsworth Earlsfield 06:00 06:04 05:45 05:43 05:43 06:48 06:37 06:43 07:01 06:46 06:51 12:55 07:15 06:26 06:45 08:41 09:38 12:09 12:14 06:21 07:35 09:01 07:39 08:41 07:31 07:26 07:31 Wandsworth East Putney 04:46 04:21 04:07 04:05 04:20 07:31 07:19 07:36 06:41 07:17 09:07 06:56 08:40 08:13 07:45 13:38 08:36 10:22 08:02 16:12 10:08 10:11 10:25 06:28 06:23 06:05 06:39 05:55 Wandsworth Fairfield 04:49 04:38 04:18 04:17 04:18 06:32 06:27 06:14 05:58 06:05 07:17 07:26 07:05 07:24 07:47 08:38 07:11 07:42 15:15 08:51 09:06 09:57 12:12 07:53 09:53 06:33 06:29 05:50 05:57 05:58 Wandsworth Furzedown 05:58 05:49 05:50 05:35 05:27 06:37 06:56 06:18 06:51 06:12 09:23 07:46 07:19 07:17 07:22 09:53 18:55 11:24 11:19 12:10 24:48 09:48 11:15 07:27 07:39 07:32 07:05 06:54 Wandsworth Graveney 04:56 05:08 04:52 04:55 04:32 05:49 06:16 06:05 06:10 05:15 06:42 07:35 07:01 06:51 06:29 09:04 11:00 04:41 07:46 06:47 07:17 09:22 06:50 06:42 06:55 06:32 06:28 06:06 Wandsworth Latchmere 04:02 04:01 03:43 04:03 04:10 05:48 05:51 05:41 05:49 06:04 07:29 07:23 06:52 07:13 07:13 04:55 06:48 07:57 06:50 08:55 07:12 07:21 07:07 07:16 06:54 05:51 05:37 05:16 05:42 05:53 Wandsworth Nightingale 04:14 04:04 03:44 04:04 04:04 05:09 05:05 05:14 04:57 05:32 06:43 06:46 07:17 06:53 07:07 08:07 28:29 19:25 07:59 09:29 10:35 05:49 05:55 06:01 05:50 05:31 05:29 05:43 05:43 Wandsworth Northcote 04:39 04:12 03:58 04:10 04:08 07:06 05:54 06:07 06:22 06:05 06:25 07:59 06:56 07:23 05:27 14:01 04:47 04:53 10:41 07:02 04:46 06:28 06:21 04:02 05:02 06:29 05:45 05:39 05:55 05:47 Wandsworth Queenstown 05:06 05:03 05:13 05:08 05:08 06:19 05:52 06:22 06:12 06:13 08:19 07:24 06:56 07:06 07:03 12:00 06:56 09:44 06:46 10:37 07:48 06:40 06:26 06:17 07:40 07:08 07:02 07:14 07:04 07:00 Wandsworth Roehampton and Putney Heath 07:04 06:42 06:17 06:34 06:36 09:01 09:15 08:30 08:43 08:27 10:57 10:36 09:40 09:20 10:09 10:40 14:52 15:10 09:47 13:55 13:00 12:53 12:38 10:44 12:39 09:01 08:32 07:58 08:16 08:02 Wandsworth Shaftesbury 04:42 04:25 04:28 04:34 04:15 06:05 06:19 05:27 05:48 05:43 07:20 06:37 08:48 06:17 07:12 08:42 05:46 14:02 06:00 05:26 05:12 05:48 05:02 05:39 06:14 06:08 05:42 06:02 06:08 Wandsworth Southfields 05:19 04:56 04:28 04:40 04:57 07:46 07:39 07:31 07:14 07:32 07:27 08:37 08:03 07:15 07:42 09:54 11:36 07:48 08:59 12:04 09:09 08:46 10:11 09:14 08:41 06:52 06:33 06:10 06:19 06:29 Wandsworth St. Mary's Park 04:25 04:20 04:18 04:23 04:16 06:21 05:46 06:04 05:49 05:43 07:51 06:50 08:01 07:03 06:37 10:12 09:06 07:35 06:21 03:59 08:25 10:21 08:03 08:01 08:29 06:18 05:56 06:01 05:53 05:54 Wandsworth Thamesfield 05:16 04:43 04:34 04:50 04:35 07:17 06:49 06:18 07:26 06:30 09:08 09:09 07:58 08:01 07:28 17:26 10:14 08:22 13:14 14:16 09:43 13:35 13:23 12:59 10:56 06:53 06:12 06:10 06:21 06:08 Wandsworth Tooting 04:49 04:56 04:50 04:49 04:56 05:36 05:40 05:52 06:07 05:59 07:24 08:05 08:03 07:01 06:51 05:51 09:42 07:54 10:17 08:43 07:46 06:41 06:40 08:30 08:07 06:19 06:18 06:14 06:21 06:21 Wandsworth Wandsworth Common 04:51 05:08 04:50 04:50 05:00 06:01 05:55 06:06 05:23 05:22 07:50 07:32 08:14 07:15 06:17 07:52 05:42 05:12 08:20 09:29 09:16 08:57 08:18 07:35 10:06 06:30 06:45 06:38 06:55 06:50 Wandsworth West Hill 05:40 05:41 05:43 05:28 05:44 09:01 08:16 08:35 07:51 08:36 10:00 08:46 10:01 08:13 11:15 18:32 08:36 11:47 08:02 07:03 10:49 10:02 11:44 11:09 10:41 10:03 07:40 07:23 06:55 07:14 Wandsworth West Putney 06:38 06:28 06:02 05:45 06:10 08:56 08:32 07:50 07:44 08:15 09:47 10:46 10:24 09:25 10:22 09:27 10:22 09:27 15:14 15:41 16:05 12:38 10:35 12:05 12:07 08:14 07:56 07:48 07:10 08:04 Westminster Abbey Road 05:53 05:37 05:32 05:24 05:23 06:30 06:07 06:04 06:04 05:53 07:35 07:22 07:36 06:42 06:18 02:05 05:58 05:32 08:03 06:22 06:22 04:25 06:36 05:59 05:56 07:26 07:17 07:08 06:51 07:01 Westminster Bayswater 04:59 04:37 05:12 04:43 04:44 05:42 05:20 05:53 05:24 05:14 07:34 05:56 06:03 05:43 06:52 11:37 04:20 05:54 11:52 08:05 06:35 04:24 05:14 05:16 04:58 06:29 06:12 06:55 06:16 06:13 Westminster Bryanston and Dorset Square 05:50 05:48 05:28 05:38 05:38 06:34 06:39 05:59 06:20 06:02 08:43 09:05 07:39 07:34 07:16 07:48 09:59 06:33 10:55 11:18 07:10 07:32 05:43 05:45 06:17 07:50 07:32 07:03 07:14 07:24 Westminster Church Street 05:15 05:22 05:35 05:16 05:28 06:12 06:13 06:18 06:07 06:24 09:29 08:45 08:08 07:44 07:48 08:32 05:46 08:10 07:18 05:04 08:05 06:18 05:58 06:06 05:57 06:53 06:59 07:04 06:56 06:53 Westminster Churchill 05:20 04:57 05:15 05:00 05:07 06:46 06:14 06:13 06:25 06:23 07:03 06:52 07:25 07:02 06:11 06:12 09:34 12:06 09:58 10:57 09:22 08:27 08:01 08:23 07:59 07:03 06:43 06:49 06:37 06:48 Westminster Harrow Road 04:52 04:42 04:36 04:35 04:48 05:06 05:20 05:06 04:42 05:05 05:52 07:17 05:53 05:26 05:01 09:10 00:03 04:13 09:10 06:03 05:05 04:21 04:44 04:19 04:54 06:26 06:14 06:02 06:01 06:28 Westminster Hyde Park 05:05 05:20 04:51 05:02 04:55 05:50 05:54 05:37 05:42 06:09 08:12 08:22 07:58 06:47 07:36 10:03 11:14 06:05 14:18 08:33 06:02 06:53 05:10 04:48 05:43 06:58 06:56 06:30 06:37 06:43 Westminster Knightsbridge and Belgravia 05:56 05:45 05:31 05:36 05:38 07:08 07:00 06:58 06:33 07:02 10:10 08:24 08:02 07:29 07:45 08:35 10:16 08:23 10:41 09:36 08:28 07:53 08:28 08:40 08:09 07:27 07:18 07:06 06:59 07:27 Westminster Lancaster Gate 05:09 05:03 04:47 04:56 04:50 05:50 05:45 05:19 05:52 05:48 07:28 06:55 06:44 06:30 05:48 04:59 06:25 15:48 05:09 06:57 06:11 04:40 05:19 05:02 06:06 08:34 06:52 06:23 06:52 06:27 Westminster Little Venice 04:22 04:29 04:17 04:04 03:56 04:58 05:16 05:04 04:44 04:45 08:46 07:57 08:25 07:02 06:49 08:45 08:23 08:42 11:09 04:47 05:03 06:07 04:19 05:08 04:45 06:04 06:53 05:58 06:11 05:31 Westminster Maida Vale 05:23 05:10 04:48 04:46 04:49 06:10 05:44 05:23 05:19 05:27 06:22 07:04 06:46 05:57 06:11 05:43 04:10 04:20 04:52 12:40 07:00 06:48 05:42 05:08 05:47 07:07 06:45 06:03 06:25 06:19 Annex 2A | Pumping and special appliance attendance times - ward data

Borough Ward First appliance Second appliance Third appliance Fire rescue unit Aerial appliance Overall incident response time

(call answer to arrival of first appliance)

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Westminster Marylebone High Street 06:36 06:11 06:02 05:56 05:53 07:28 07:23 06:59 07:00 06:43 10:39 08:12 07:53 07:21 06:50 10:36 05:47 09:02 05:36 07:19 07:29 07:32 07:59 06:47 07:19 08:15 07:49 07:31 07:27 07:17 Westminster Queen's Park 04:59 05:02 05:10 04:48 04:39 05:44 05:56 05:50 05:07 05:30 06:19 09:32 06:02 07:12 06:25 06:51 11:12 11:30 09:15 10:16 09:16 06:49 09:12 06:43 07:37 06:42 06:49 06:42 06:21 06:18 Westminster Regent's Park 05:04 04:51 04:49 05:00 04:46 05:25 05:14 05:25 05:26 05:29 07:28 07:36 06:42 06:33 06:49 06:49 09:37 06:31 06:09 06:31 04:55 05:53 04:49 05:02 04:27 06:43 06:26 06:15 06:31 06:24 Westminster St. James's 04:57 04:52 04:47 04:44 04:48 05:52 05:54 05:48 05:34 05:34 08:05 08:15 07:23 07:04 07:09 12:08 11:07 11:28 08:12 12:08 05:43 06:11 05:44 05:39 05:23 07:13 06:58 06:32 06:24 06:35 Westminster Tachbrook 05:07 04:50 04:48 04:58 04:50 05:27 05:33 05:53 05:56 05:48 07:22 07:42 07:23 07:38 06:35 05:34 08:54 09:14 16:26 07:22 09:27 08:18 08:29 09:03 08:09 06:45 07:15 06:20 06:36 06:43 Westminster Vincent Square 05:01 04:42 04:36 04:47 05:01 05:55 05:40 05:25 05:31 06:15 07:18 07:27 06:48 07:35 07:46 10:08 11:16 09:34 10:09 11:13 07:21 08:17 07:48 07:51 08:28 08:41 06:18 06:06 06:27 06:48 Westminster Warwick 05:42 05:34 05:19 05:31 05:21 06:25 06:18 05:53 06:11 06:04 07:09 06:58 06:35 06:39 06:53 05:57 05:36 09:43 09:03 11:16 09:30 09:54 08:14 08:23 08:23 07:23 07:11 06:56 07:46 06:58 Westminster West End 05:43 05:45 05:30 05:25 05:38 06:39 06:52 06:25 06:04 06:37 08:52 09:36 08:13 08:11 08:00 09:35 07:58 07:48 10:56 13:15 06:17 06:45 06:48 06:33 06:10 07:47 07:28 07:06 07:01 07:18 Westminster Westbourne 04:32 04:34 04:31 04:26 04:16 05:08 05:28 04:59 05:04 04:52 06:50 06:58 06:35 05:57 06:06 14:06 04:47 07:31 17:37 07:02 05:58 06:36 05:35 05:32 04:33 06:29 06:17 06:15 06:11 05:45 05:32 05:22 05:13 05:13 05:12 06:51 06:44 06:34 06:32 06:30 08:20 08:10 07:46 07:40 07:36 11:42 11:24 11:19 11:28 11:30 08:38 08:33 08:35 08:37 08:33 07:28 07:08 06:54 06:57 06:53

Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as Note: Calculation follows the counting rules as agreed and agreed and revised in light of LSP 2017-2021 agreed and revised in light of LSP 2017-2021 agreed and revised in light of LSP 2017-2021 agreed and revised in light of LSP 2017-2021 with a agreed and revised in light of LSP 2017-2021 with a revised in light of LSP 2017-2021. This measure is from the cut-off of 40 minutes cut-off of 40 minutes time the call is answered in Control to arrival of the first appliance; see section 6 of Fire Facts document. Page 186 Page Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Barking and Dagenham Abbey 228 264 335 237 189 17 22 23 21 21 13 13 18 10 3 8 6 9 7 11 1 1 2 2 Barking and Dagenham Alibon 78 88 98 84 77 12 18 14 15 12 5 12 7 3 6 5 5 7 8 7 1 1 Barking and Dagenham Becontree 134 100 106 98 85 26 18 20 12 8 13 5 4 4 5 12 11 13 6 5 3 2 1 5 1 Barking and Dagenham Chadwell Heath 106 102 96 119 115 20 13 12 16 16 15 9 6 5 8 12 8 7 6 7 1 1 1 2 Barking and Dagenham Eastbrook 87 97 105 99 85 11 13 13 13 13 13 9 4 4 6 1 5 7 6 6 1 1 2 1 Barking and Dagenham Eastbury 131 107 130 106 116 18 12 16 14 18 12 6 17 5 10 10 5 7 6 8 1 Barking and Dagenham Gascoigne 193 209 203 194 147 19 19 16 21 19 11 16 9 4 5 10 12 10 13 13 1 2 2 1 Barking and Dagenham Goresbrook 82 104 87 73 102 18 25 10 13 13 12 14 12 4 3 6 12 2 5 9 1 1 1 2 Barking and Dagenham Heath 119 121 142 162 181 18 16 16 16 17 14 15 7 6 7 9 8 9 9 8 1 1 4 2 2 5 1 2 Barking and Dagenham Longbridge 91 93 79 92 68 16 19 7 6 10 3 3 2 - 3 12 13 5 3 6 2 1 4 1 Barking and Dagenham Mayesbrook 112 100 106 92 99 23 16 26 9 13 12 14 15 2 10 10 5 9 4 3 4 2 1 1 1 Barking and Dagenham Parsloes 103 80 90 76 81 16 9 8 9 7 13 11 1 3 3 7 3 5 5 3 1 1 1 2 1 Barking and Dagenham River 120 86 101 95 89 18 16 15 17 9 7 6 10 2 5 8 8 4 4 4 1 2 Barking and Dagenham Thames 280 285 257 243 235 49 37 44 34 20 38 31 28 12 8 16 15 11 11 6 1 3 1 1 1 1 Barking and Dagenham Valence 79 78 90 71 89 12 18 18 5 15 5 13 6 3 3 5 6 10 4 6 1 1 1 4 2 Barking and Dagenham Village 139 125 136 169 126 25 12 21 25 21 18 10 13 12 6 10 3 10 12 14 1 1 3 1 Barking and Dagenham Whalebone 108 102 93 96 90 20 17 8 13 10 15 13 7 4 5 6 7 - 6 2 Barnet Brunswick Park 98 74 82 84 75 14 10 10 6 11 5 4 2 2 2 7 5 6 3 6 1 1 1 1 Barnet Burnt Oak 191 218 203 188 176 18 23 21 21 25 18 17 11 7 8 12 11 11 8 14 1 1 1 1 1 1 3 3 Barnet Childs Hill 203 212 219 213 198 26 23 27 19 23 6 3 5 4 4 8 11 18 12 13 2 1 2 Barnet Colindale 209 175 180 216 246 28 21 14 23 26 6 3 1 7 5 16 15 11 16 15 1 3 2 1 5 6 Barnet Coppetts 130 144 150 132 131 16 12 19 19 20 3 7 6 10 2 11 8 8 6 11 2 3 1 3 2 1 1 Barnet East Barnet 74 104 114 99 93 14 12 15 12 9 7 2 6 6 5 10 7 4 6 5 1 1 1 Barnet East Finchley 143 153 160 170 187 24 17 25 18 14 3 3 2 3 3 13 8 16 14 7 4 2 4 3 1 1 Barnet Edgware 139 166 189 200 183 20 17 16 27 18 7 3 4 8 3 8 12 10 9 10 2 3 Page 187 Page Barnet Finchley Church End 139 120 159 146 187 19 11 26 13 21 2 2 3 1 2 11 7 17 7 16 3 1 1 Barnet Garden Suburb 159 197 227 187 189 17 20 18 15 9 1 1 5 - - 11 10 11 9 6 1 1 Barnet Golders Green 263 206 259 234 205 25 26 23 34 25 6 3 4 8 5 16 15 13 24 15 5 1 2 3 1 18 1 Barnet Hale 117 110 111 127 117 11 17 15 15 19 4 3 6 11 7 4 12 10 11 8 1 1 4 Barnet Hendon 192 210 232 217 201 29 30 21 24 23 7 3 2 3 2 20 19 10 14 15 4 4 4 2 1 Barnet High Barnet 167 157 158 168 132 15 19 15 22 11 6 3 3 6 7 8 11 5 14 3 4 2 1 1 1 1 Barnet Mill Hill 178 164 192 180 189 20 23 17 27 20 10 5 6 9 6 9 12 6 12 15 1 Barnet Oakleigh 105 108 111 93 107 11 17 12 13 9 1 1 1 2 2 7 12 6 8 4 3 2 Barnet Totteridge 138 148 121 145 135 13 20 16 22 9 5 6 4 10 9 6 9 9 10 4 1 1 1 2 3 1 Barnet Underhill 161 271 220 206 227 21 12 19 23 21 8 5 6 9 12 12 6 7 9 8 1 1 1 1 1 3 1 6 Barnet West Finchley 173 154 183 173 131 21 8 21 13 18 3 - - 1 3 12 5 12 6 7 2 1 2 2 1 1 Barnet West Hendon 190 188 189 191 180 23 17 27 29 16 10 3 10 6 3 10 6 6 15 7 1 1 1 1 10 2 1 Barnet Woodhouse 157 162 150 152 147 20 15 25 19 20 4 1 2 2 3 11 8 13 11 12 1 2 2 3 1 1 Bexley Barnehurst 62 69 72 89 73 9 12 11 10 12 7 6 - 4 4 4 6 8 5 5 1 1 2 Bexley Belvedere 204 207 220 205 224 30 30 20 23 27 17 29 22 14 23 11 11 7 6 10 4 2 2 1 2 Bexley Bexleyheath 174 158 192 163 169 22 14 16 12 7 7 11 21 5 6 6 3 5 3 1 2 1 1 1 3 3 1 1 Bexley Blackfen & Lamorbey 62 74 95 92 80 8 11 19 11 10 5 6 18 7 8 3 5 6 7 4 1 1 1 2 Bexley Blendon & Penhill 83 65 75 57 55 15 8 16 9 6 2 4 7 2 1 5 5 3 3 3 1 2 1 1 Bexley Crayford 163 150 193 213 184 19 23 31 25 19 10 8 23 24 9 7 3 8 3 7 3 3 2 1 Bexley Crook Log 94 87 94 78 85 10 9 13 9 8 2 - - 1 2 3 7 6 5 4 1 2 1 1 1 Bexley East Wickham 79 118 81 83 77 9 23 10 7 8 8 8 4 2 5 6 10 7 5 2 1 2 7 1 2 Bexley Erith 207 213 254 252 271 27 34 28 32 28 24 21 25 21 17 12 11 7 14 12 1 1 1 2 1 2 1 2 Bexley Falconwood & Welling 119 114 101 133 104 23 19 15 14 14 13 16 3 8 5 10 5 7 6 6 1 2 1 Bexley Longlands 62 71 87 83 76 9 9 10 5 6 - - - - 2 6 7 7 1 3 2 2 1 1 Bexley Northumberland Heath 42 78 61 54 72 6 12 9 7 11 8 11 5 4 10 1 6 4 3 3 1 Bexley Sidcup 204 231 232 244 219 18 21 15 26 18 10 12 5 7 5 3 5 6 5 9 1 5 4 1 1 1 1 Bexley Slade Green & Northend 208 177 181 184 188 30 20 29 27 26 39 20 13 18 23 13 8 13 9 11 1 1 2 1 2 4 1 Bexley St. Mary's & St. James 93 73 100 102 104 8 8 12 14 14 7 9 5 5 4 4 2 4 6 4 1 1 1 2 Bexley Thamesmead East 198 186 187 212 224 44 24 16 25 22 47 10 13 19 15 18 12 7 14 13 1 3 2 1 Bexley West Heath 45 44 69 52 51 10 9 14 6 7 3 3 4 3 2 5 2 4 3 4 1 2 Brent Alperton 92 105 141 119 112 18 15 20 19 15 5 9 7 2 11 4 6 7 6 6 1 1 1 1 1 3 Brent Barnhill 130 150 126 122 136 16 25 11 17 19 2 6 4 1 4 13 16 9 5 11 3 1 1 3 2 6 3 Brent Brondesbury Park 139 144 170 168 133 15 28 11 21 19 2 3 2 8 1 9 18 5 8 13 2 6 1 2 1 3 3 Brent Dollis Hill 175 138 195 137 148 24 13 25 16 19 8 5 8 6 4 11 7 8 9 11 1 1 2 Brent Dudden Hill 113 136 130 155 139 32 18 12 17 19 9 7 8 8 2 21 10 7 8 13 2 2 2 Brent Fryent 82 98 90 82 84 7 15 15 13 6 1 5 2 1 2 1 9 5 5 2 1 3 Brent Harlesden 200 199 212 232 197 29 21 20 33 29 9 8 5 8 5 17 15 17 24 17 1 1 1 2 Brent Kensal Green 144 142 158 169 118 18 20 18 14 16 2 3 1 5 6 11 12 12 7 8 1 2 1 3 Brent Kenton 69 67 59 79 60 11 4 8 7 5 4 - 1 - - 7 1 5 4 2 1 1 2 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Brent Kilburn 207 231 269 229 224 9 22 28 21 22 3 3 8 2 7 6 13 15 13 13 2 7 1 Brent Mapesbury 115 104 134 157 151 25 14 19 27 18 3 3 2 4 8 17 10 13 20 8 1 1 2 1 4 1 Brent Northwick Park 85 86 86 83 98 15 13 12 14 15 4 5 - 2 1 8 7 7 8 8 1 1 1 1 Brent Preston 118 135 121 114 137 13 19 17 16 18 3 7 6 2 6 9 10 16 5 8 2 1 1 1 1 2 Brent Queens Park 130 110 130 139 141 19 13 9 13 10 2 1 1 1 1 14 10 5 10 7 1 1 1 Brent Queensbury 100 129 130 136 129 9 18 11 10 7 1 4 5 2 1 5 9 5 5 2 2 2 1 Brent Stonebridge 336 364 378 408 393 51 33 39 34 37 16 9 11 9 11 25 15 18 18 14 2 1 1 1 1 4 3 5 Brent Sudbury 98 100 102 95 97 12 14 11 10 9 8 6 4 3 1 4 7 6 8 3 1 1 1 3 1 Brent Tokyngton 199 190 194 226 187 18 19 26 18 21 4 5 7 3 7 5 11 12 7 5 1 3 3 Brent Welsh Harp 102 131 143 101 130 18 19 17 14 11 3 8 6 1 3 10 10 9 9 5 1 1 1 1 1 5 2 5 1 Brent Wembley Central 184 155 157 161 167 21 12 22 12 13 4 9 - 7 6 7 6 9 8 4 1 1 1 1 1 1 Brent Willesden Green 172 220 205 235 224 27 34 20 22 19 6 13 4 3 6 16 17 14 10 9 2 1 2 1 1 7 2 1 Bromley Bickley 112 90 112 88 135 11 10 9 12 5 2 1 1 4 4 6 4 5 4 5 1 1 1 1 Bromley Biggin Hill 74 81 78 83 100 11 6 8 6 6 6 4 8 6 7 7 3 4 5 3 2 Bromley Bromley Common and Keston 175 140 120 125 100 22 24 17 13 15 13 8 9 3 4 12 8 7 6 9 1 1 1 1 2 Bromley Bromley Town 291 350 284 348 318 17 27 15 18 24 3 5 4 4 7 6 13 8 7 10 2 1 3 Bromley Chelsfield and Pratts Bottom 79 73 73 72 102 8 17 9 12 4 4 8 5 3 2 3 5 4 7 1 2 1 1 Bromley Chislehurst 140 134 142 152 164 12 22 18 16 14 11 5 16 10 5 5 8 2 6 4 1 2 1 Bromley Clock House 103 122 133 156 149 11 14 11 16 7 1 4 1 2 2 4 10 6 15 5 2 1 1 Bromley Copers Cope 146 134 163 139 183 15 15 13 14 11 3 3 3 2 1 7 11 7 6 8 2 2 2 2 1 Bromley Cray Valley East 292 308 281 298 258 41 60 45 46 48 62 93 78 77 48 11 11 10 11 6 1 1 1 1 1 2 4 2 1 Bromley Cray Valley West 262 310 184 198 171 23 33 40 34 26 12 39 33 24 15 11 9 9 9 6 2 1 2 1 10 1 Bromley Crystal Palace 182 170 165 182 191 16 19 12 23 14 9 11 8 6 4 7 9 5 14 6 1 1 1 1 2 Bromley Darwin 68 71 42 71 62 13 12 4 7 5 7 14 3 7 5 4 1 - 1 1 1 2 Bromley Farnborough and Crofton 116 101 105 101 130 16 17 17 6 9 5 10 8 11 7 5 8 7 2 3 2 1 2 1 1 2 Bromley Hayes and Coney Hall 89 114 78 109 112 11 13 13 12 13 5 10 7 2 8 6 2 6 6 7 1 1 1 1

Page 188 Page Bromley Kelsey and Eden Park 151 129 160 105 135 9 14 28 7 12 5 4 8 2 3 4 9 13 2 5 1 2 1 2 1 3 Bromley Mottingham and Chislehurst North 104 98 104 79 103 14 16 19 14 22 10 9 14 6 10 3 7 9 6 11 1 2 Bromley Orpington 205 164 170 190 162 22 16 29 20 22 45 7 23 21 15 5 10 6 5 9 1 1 2 7 Bromley Penge and Cator 210 200 189 190 208 27 28 23 11 29 14 17 10 4 10 14 13 11 7 15 1 2 2 5 2 2 10 Bromley Petts Wood and Knoll 53 70 67 68 65 8 5 4 8 4 3 1 2 1 - 4 4 1 5 3 1 Bromley Plaistow and Sundridge 97 106 127 115 117 7 8 15 8 17 3 1 3 2 3 5 6 12 3 6 1 1 4 1 2 1 Bromley Shortlands 45 50 70 64 78 5 3 10 3 6 - - 2 - - 2 2 3 2 4 1 1 1 1 1 Bromley West Wickham 67 69 70 73 83 10 10 4 8 9 5 2 2 2 3 6 6 3 3 5 1 1 1 1 5 Camden Belsize 184 189 166 180 166 20 16 13 23 7 3 2 - 3 - 16 13 10 20 6 1 2 Camden Bloomsbury 630 656 575 631 558 31 26 34 33 22 2 4 4 2 4 6 6 8 6 7 Camden Camden Town with Primrose Hill 273 225 308 291 325 30 26 25 23 22 7 5 4 10 6 11 13 10 14 10 2 2 1 1 1 1 Camden Cantelowes 188 180 169 194 178 19 27 13 25 11 4 7 2 3 1 13 19 6 14 7 1 1 2 1 1 1 Camden Fortune Green 142 123 165 136 128 12 8 6 11 10 - - 2 - 4 11 7 4 10 6 2 1 1 Camden Frognal and Fitzjohns 149 173 184 150 140 11 8 19 9 11 1 1 - - - 9 7 12 6 7 1 1 1 3 Camden Gospel Oak 116 128 117 104 112 12 8 10 12 4 3 1 3 1 3 8 5 9 11 3 1 Camden Hampstead Town 313 316 351 318 351 19 17 14 21 11 6 - 5 1 3 10 9 8 11 7 1 2 2 2 1 Camden Haverstock 195 172 201 152 179 11 19 10 11 15 2 9 1 3 2 8 8 9 7 13 2 1 1 1 1 1 Camden Highgate 172 173 171 148 166 18 15 18 24 17 4 6 5 5 1 11 9 12 15 13 2 1 2 3 3 2 Camden Holborn and Covent Garden 765 721 707 742 765 40 35 35 25 38 3 7 3 3 1 12 13 8 6 6 1 1 2 3 3 Camden Kentish Town 195 217 218 198 220 21 23 26 15 19 5 8 9 5 2 12 9 13 9 11 1 1 2 1 Camden Kilburn 246 280 277 226 227 12 22 22 12 10 4 4 6 1 3 8 15 16 4 4 1 1 1 1 1 2 Camden King's Cross 280 298 294 272 307 11 16 14 19 19 - 3 4 1 3 7 10 7 10 10 1 1 2 Camden Regent's Park 337 318 396 404 348 15 23 25 25 31 6 6 5 5 4 7 7 13 14 13 1 1 1 1 Camden St. Pancras and Somers Town 339 310 303 389 377 27 31 30 25 34 3 6 4 6 4 9 11 15 6 20 1 2 1 3 3 Camden Swiss Cottage 199 192 202 198 194 12 12 13 10 8 2 3 3 - - 10 6 6 8 6 2 1 1 1 Camden West Hampstead 155 182 191 163 180 14 17 13 16 16 2 2 1 2 3 9 11 10 9 7 2 1 2 1 3 1 1 City of London Aldersgate 22 24 33 31 55 0 0 0 2 1 ------City of London Aldgate 38 46 79 68 41 1 5 1 2 0 - 1 ------City of London Bassishaw 24 19 15 13 17 0 0 3 1 1 ------City of London Billingsgate 35 35 35 48 50 0 3 1 1 1 ------City of London Bishopsgate 124 104 92 70 105 9 3 3 0 5 - - - - 1 - - - - - City of London Bread Street 22 28 23 40 30 1 4 2 3 0 ------City of London Bridge 34 26 25 30 23 2 2 1 2 2 - 1 ------1 City of London Broad Street 47 41 35 39 61 5 3 2 0 1 ------City of London Candlewick 49 56 75 42 44 3 1 1 0 4 ------1 - - - City of London Castle Baynard 109 122 152 145 140 3 9 9 6 5 1 ------1 - - 1 City of London Cheap 33 22 57 36 48 4 1 1 0 1 ------City of London Coleman Street 51 58 57 67 53 3 3 4 7 2 3 ------Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 City of London Cordwainer 62 67 46 47 48 1 0 3 4 1 ------1 City of London Cornhill 48 49 37 37 37 1 3 1 3 1 ------City of London Cripplegate 44 40 55 39 32 2 3 3 2 1 - - - - - 2 1 2 2 - City of London Dowgate 19 27 24 29 43 2 0 2 1 0 - - - 1 ------City of London Farringdon Within 94 76 51 77 74 9 6 4 5 5 1 - - - 1 1 - - - - 1 City of London Farringdon Without 74 65 83 105 102 8 1 4 6 5 - - 2 1 1 1 - - - - City of London Langbourn 45 43 52 52 41 3 4 2 3 1 ------City of London Lime Street 42 40 36 43 39 1 0 0 1 2 ------City of London Portsoken 28 24 35 34 36 2 2 2 1 2 - - - - - 1 1 - 1 1 1 City of London Queenhithe 17 14 14 12 14 1 0 0 2 0 ------City of London Tower 70 59 79 91 65 3 5 2 9 6 ------1 1 - City of London Vintry 33 29 26 31 33 5 4 0 1 2 - - - - - 1 - - - - City of London Walbrook 43 50 59 45 46 2 3 4 0 4 ------1 Croydon 95 101 97 100 115 16 13 11 13 12 1 3 3 3 - 13 4 6 6 8 1 1 3 Croydon Addiscombe West 141 141 136 163 128 22 20 20 14 11 2 8 3 2 2 14 11 15 10 9 2 3 2 1 1 2 2 4 Croydon Bensham Manor 107 115 116 121 150 11 16 17 16 14 2 3 2 4 1 9 9 10 6 9 1 1 1 2 3 1 2 1 Croydon Broad Green 235 236 241 240 237 31 20 29 18 23 14 9 5 8 8 14 8 17 11 13 2 1 5 Croydon Coulsdon Town 49 88 64 84 64 5 14 12 13 7 1 2 6 5 2 3 9 3 4 1 1 1 2 Croydon Crystal Palace & Upper Norwood 130 164 145 154 132 17 14 13 21 19 2 2 4 5 4 16 10 8 13 12 1 1 1 1 1 2 3 3 Croydon Fairfield 405 417 441 469 484 31 33 32 31 31 10 15 7 8 7 10 11 14 13 11 1 1 1 2 5 3 1 1 2 Croydon Kenley 59 53 55 49 45 8 8 14 7 7 1 3 1 3 1 4 6 11 5 2 1 1 Croydon New Addington North 126 152 148 152 174 13 18 17 21 15 9 27 17 5 11 11 7 12 13 4 1 1 1 1 Croydon New Addington South 119 144 134 114 140 18 24 26 20 26 21 24 18 13 17 7 8 13 6 10 1 1 2 1 2 Croydon Norbury & Pollards Hill 119 159 114 128 124 17 13 9 14 13 1 2 2 - 2 14 5 4 10 11 1 1 1 2 1 Croydon Norbury Park 85 93 58 79 81 16 7 7 11 8 4 4 3 2 2 6 3 1 5 6 1 2 1 Page 189 Page Croydon Old Coulsdon 37 64 68 60 87 12 9 9 7 14 6 4 3 2 2 3 4 3 3 9 1 2 1 Croydon Park Hill & Whitgift 59 63 78 64 66 5 5 8 2 3 1 4 2 5 - 3 2 3 - 2 2 1 1 2 1 Croydon Purley & Woodcote 165 213 175 184 190 20 19 22 20 22 2 12 5 2 8 14 8 9 9 7 2 2 3 5 3 1 2 1 1 Croydon Purley Oaks & Riddlesdown 59 67 59 53 70 5 6 9 6 9 - 4 1 3 3 4 5 3 4 5 2 1 1 Croydon Sanderstead 72 79 73 62 88 14 8 6 13 9 6 1 4 1 4 8 6 2 7 5 1 1 Croydon Selhurst 158 148 127 168 150 19 25 18 22 20 8 7 7 6 4 10 18 15 14 13 1 1 1 1 1 2 Croydon Selsdon & Addington Village 57 64 63 56 94 10 11 14 7 14 7 1 7 2 3 3 6 4 2 6 1 2 Croydon Selsdon Vale & Forestdale 55 47 62 59 46 3 9 8 7 6 4 8 6 5 2 3 2 3 2 2 1 Croydon Shirley North 75 89 79 96 104 9 17 17 15 7 5 3 4 2 2 4 9 7 11 5 1 2 1 Croydon Shirly South 95 96 83 87 78 13 11 8 10 5 16 9 4 3 2 5 5 6 4 2 1 2 Croydon South Croydon 120 144 144 195 164 24 14 20 17 19 6 7 2 7 3 13 7 13 9 14 1 1 1 2 1 1 2 Croydon South Norwood 208 198 191 236 241 27 23 34 24 20 9 6 7 8 2 13 14 23 13 10 1 1 4 1 2 Croydon Thornton Heath 172 177 177 174 215 33 24 25 22 24 7 4 4 4 2 19 16 16 15 13 2 1 1 6 2 1 8 3 Croydon Waddon 234 270 274 294 304 22 34 30 25 21 3 16 15 12 7 9 14 14 9 11 1 3 2 1 1 2 2 4 Croydon West Thornton 150 180 170 179 192 27 25 30 18 24 9 7 2 7 1 13 12 24 8 15 1 1 6 3 4 Croydon Woodside 154 163 173 180 156 24 21 30 39 22 6 7 8 18 8 15 10 20 21 11 2 2 1 3 1 8 1 1 1 1 Ealing Acton Central 208 234 171 211 273 26 21 14 9 14 7 14 - 2 3 14 13 10 6 10 3 2 3 1 1 4 1 1 Ealing Cleveland 156 157 121 138 128 14 17 12 13 14 3 2 4 2 2 12 14 7 7 6 1 4 1 2 1 1 2 Ealing Dormers Wells 119 151 140 107 139 12 19 9 12 19 4 7 4 2 4 4 11 6 8 12 3 1 1 1 1 1 1 1 Ealing Ealing Broadway 222 215 215 214 223 19 18 15 16 17 3 1 1 2 3 9 9 6 11 11 1 3 1 1 1 1 1 Ealing Ealing Common 117 139 109 107 119 17 19 16 12 10 7 3 9 3 2 7 9 6 8 4 2 1 1 1 1 2 1 Ealing East Acton 400 389 387 313 321 28 31 30 27 36 7 9 5 7 7 11 10 12 7 11 1 3 1 1 Ealing Elthorne 158 165 192 180 150 24 21 17 10 10 2 5 5 6 1 14 14 10 6 5 4 4 3 3 3 Ealing Greenford Broadway 166 181 179 167 180 19 25 19 16 19 11 13 3 10 10 10 10 10 5 10 1 1 2 2 3 Ealing Greenford Green 133 166 160 135 120 10 17 23 13 10 5 4 5 4 2 5 6 10 4 4 1 1 1 1 Ealing Hanger Hill 109 129 158 142 131 24 6 19 18 10 3 7 2 4 4 17 3 9 6 5 1 1 Ealing Hobbayne 138 118 92 101 102 14 14 12 15 10 5 6 6 8 4 7 7 6 8 6 3 1 1 3 2 1 2 Ealing Lady Margaret 53 64 47 69 51 10 7 4 11 12 3 6 2 - 1 4 3 2 6 9 1 2 1 1 Ealing North Greenford 85 74 83 103 90 12 7 15 11 19 6 3 8 7 6 5 5 7 4 9 2 1 2 3 Ealing Northfield 64 91 80 64 107 5 9 13 8 7 - 2 1 2 11 3 6 8 5 1 3 1 1 2 Ealing Northolt Mandeville 153 149 151 166 175 17 16 18 26 27 11 12 11 17 7 7 9 10 10 13 1 1 2 Ealing Northolt West End 186 194 193 188 177 13 21 29 18 11 7 13 11 10 7 7 6 14 8 6 1 2 1 1 1 3 1 Ealing Norwood Green 157 162 159 152 135 22 15 27 17 16 5 6 15 6 7 8 5 8 7 7 3 1 1 5 2 3 Ealing Perivale 108 135 106 121 169 19 14 18 15 22 5 7 3 5 5 5 8 10 3 12 1 1 1 5 1 7 Ealing South Acton 243 267 265 284 267 24 26 18 17 28 4 4 6 3 6 15 16 13 10 16 2 2 1 1 2 1 1 8 2 2 Ealing Southall Broadway 113 141 183 157 182 16 21 18 18 10 12 12 20 7 7 5 11 8 7 3 1 1 1 1 2 6 Ealing Southall Green 93 138 95 124 109 15 23 19 21 19 15 15 8 4 3 9 6 7 7 11 3 2 2 2 Ealing Southfield 114 121 94 95 97 9 8 14 8 10 1 1 3 - 1 7 5 8 5 6 1 1 6 1 Ealing Walpole 95 120 129 158 156 11 15 11 11 10 1 2 2 9 2 5 9 5 4 5 1 1 2 1 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Enfield Bowes 122 107 97 116 86 23 18 14 21 8 11 6 5 4 3 8 9 8 8 4 1 5 1 Enfield Bush Hill Park 91 94 103 83 105 14 10 23 11 12 4 3 14 3 2 4 5 10 4 6 3 1 2 1 1 1 Enfield Chase 180 194 218 222 170 22 34 29 31 19 11 19 9 6 6 7 6 11 10 6 1 3 1 1 Enfield Cockfosters 113 103 137 139 142 11 19 21 12 19 8 7 11 4 12 5 10 6 5 8 1 1 1 1 5 Enfield Edmonton Green 285 311 354 324 303 35 35 37 26 28 9 12 30 16 17 21 20 17 11 10 1 1 2 7 5 2 1 1 Enfield Enfield Highway 180 214 190 270 221 20 22 24 26 18 14 12 6 11 9 8 6 9 12 9 1 1 1 1 Enfield Enfield Lock 158 140 160 209 174 19 17 17 34 18 7 8 4 13 4 10 8 11 15 14 1 2 1 1 1 8 Enfield Grange 112 100 111 107 86 10 11 12 9 6 2 6 3 3 7 4 3 6 4 2 2 1 1 1 Enfield Haselbury 132 152 141 127 136 16 23 19 17 20 6 11 6 10 5 15 10 9 8 13 1 1 1 2 2 2 1 Enfield Highlands 120 103 156 100 91 9 9 12 9 11 4 3 5 6 3 4 7 2 3 5 1 1 1 1 1 2 Enfield Jubilee 117 119 126 122 133 13 20 19 13 12 7 9 5 7 6 4 7 12 4 10 1 1 1 1 Enfield Lower Edmonton 140 133 139 146 158 12 22 18 21 18 4 9 8 4 7 7 9 9 11 11 1 1 1 1 2 4 1 Enfield Palmers Green 127 115 129 109 89 15 11 17 13 14 6 5 4 1 5 6 3 8 7 3 2 1 1 Enfield Ponders End 165 182 160 192 224 18 28 18 24 18 16 11 7 4 8 4 16 5 11 6 1 1 2 6 1 Enfield Southbury 212 241 210 199 207 20 31 16 17 17 10 18 4 9 7 9 8 7 8 8 1 1 1 1 2 2 2 1 Enfield Southgate 143 130 139 141 133 5 16 17 9 10 6 7 7 6 5 2 8 10 7 7 1 1 5 1 Enfield Southgate Green 93 87 122 125 113 5 7 20 16 13 1 1 3 3 5 4 4 9 10 8 1 Enfield Town 94 96 92 95 88 12 10 8 11 10 4 4 5 3 2 4 4 4 7 6 1 2 1 1 Enfield Turkey Street 117 133 142 126 115 13 20 24 20 20 6 11 7 8 5 6 11 11 11 14 1 1 1 Enfield Upper Edmonton 232 230 259 238 265 39 33 36 26 15 16 15 23 16 4 17 9 16 9 6 1 1 3 1 2 2 Enfield Winchmore Hill 62 74 92 103 97 6 9 9 11 7 2 5 4 - 4 2 4 8 7 5 2 2 1 1 Greenwich Abbey Wood 174 167 176 189 160 36 35 24 34 22 30 22 17 17 15 15 11 8 11 10 2 1 2 Greenwich Blackheath Westcombe 127 147 112 174 137 17 13 9 17 17 5 4 3 5 2 11 7 3 11 12 2 1 1 2 2 1 1 Greenwich Charlton 143 124 125 120 126 24 9 15 18 20 7 2 4 4 10 10 7 10 10 8 3 1 2 2 4 1 3 1 Greenwich Coldharbour and New Eltham 87 103 91 95 113 19 15 17 15 16 10 4 2 9 14 7 7 8 4 7 2 1 1 Greenwich Eltham North 98 128 121 107 123 7 19 4 11 8 1 10 1 3 3 2 9 1 5 4 1 1 1 1

Page 190 Page Greenwich Eltham South 166 140 149 125 146 22 16 15 12 13 13 11 3 5 2 11 6 7 7 10 1 1 1 3 1 Greenwich Eltham West 99 79 111 102 112 16 15 18 17 14 4 2 10 9 4 6 8 7 9 7 1 1 1 1 Greenwich Glyndon 164 156 169 170 161 20 22 20 23 23 13 12 8 7 3 12 10 12 11 15 1 1 1 1 Greenwich Greenwich West 275 281 291 285 310 22 28 16 27 30 7 5 1 3 6 11 16 11 15 14 1 2 3 2 1 Greenwich Kidbrooke with Hornfair 115 143 130 141 96 17 21 21 18 20 10 8 11 7 6 10 10 10 7 12 1 1 1 1 3 Greenwich Middle Park and Sutcliffe 132 140 181 161 139 13 15 29 18 10 13 7 12 5 4 6 8 16 12 6 1 1 2 Greenwich Peninsula 263 286 308 280 314 20 29 38 18 36 5 9 9 4 8 6 14 12 3 16 1 1 2 2 2 1 3 5 1 1 2 Greenwich Plumstead 159 197 195 239 203 28 24 16 37 21 13 13 3 9 4 18 11 7 23 12 1 1 1 1 1 1 1 Greenwich Shooters Hill 121 124 130 138 135 12 22 18 28 19 4 8 9 5 9 5 15 9 16 5 1 1 1 1 1 2 1 1 Greenwich Thamesmead Moorings 185 265 208 218 234 45 57 41 51 51 28 35 18 17 18 16 17 15 21 24 3 1 1 2 5 Greenwich Woolwich Common 252 255 300 351 302 20 23 28 22 28 6 7 8 12 2 13 10 16 11 20 1 1 1 1 1 1 1 3 2 Greenwich Woolwich Riverside 311 335 340 384 382 31 26 45 48 45 17 17 15 39 20 14 13 30 14 19 1 1 3 2 3 Hackney Brownswood 88 69 98 82 109 9 3 7 6 4 2 1 3 1 - 7 1 4 2 3 1 1 1 2 3 1 Hackney Cazenove 146 152 160 157 147 16 20 23 29 19 7 9 11 7 4 11 12 16 19 17 1 5 1 Hackney Clissold 223 218 225 179 196 14 27 20 23 18 8 6 3 5 7 7 19 10 17 12 1 2 2 3 1 3 1 Hackney Dalston 164 160 157 151 171 13 14 17 10 12 1 4 5 3 - 6 6 6 4 7 2 1 4 Hackney De Beauvoir 131 125 88 130 113 8 12 9 12 10 4 6 1 4 2 5 8 8 9 5 1 2 Hackney Hackney Central 259 287 270 220 273 28 15 26 18 10 2 3 5 7 2 22 9 15 12 6 1 2 2 1 5 1 Hackney Hackney Downs 183 184 190 138 195 16 14 18 13 12 5 2 9 2 4 10 12 11 9 6 2 3 1 1 1 Hackney Hackney Wick 174 170 201 189 174 18 11 18 13 16 3 4 5 6 5 10 4 13 5 10 2 1 2 1 1 4 4 2 3 Hackney Haggerston 204 166 188 190 243 20 14 20 15 22 14 9 7 4 5 15 11 15 8 14 3 1 1 Hackney Homerton 321 274 252 276 296 30 22 20 18 20 12 7 4 3 8 9 10 14 8 10 2 1 1 1 1 2 3 Hackney Hoxton East & Shoreditch 378 378 418 413 406 26 24 33 22 20 4 5 10 5 16 11 8 11 5 7 1 1 Hackney Hoxton West 278 294 303 261 298 16 17 16 14 18 - 3 2 1 3 12 8 12 7 10 1 1 1 1 Hackney King's Park 156 168 130 155 141 13 14 13 13 15 5 2 1 6 5 8 11 9 9 9 2 1 1 2 1 1 2 Hackney Lea Bridge 128 140 150 145 145 17 19 22 17 14 6 5 3 4 4 11 10 12 7 9 1 2 1 Hackney London Fields 206 178 175 178 173 30 14 19 17 17 5 1 9 4 3 17 10 13 12 14 3 1 1 1 1 1 2 1 1 Hackney Shacklewell 113 99 138 140 132 14 9 14 11 8 2 1 3 3 - 9 7 9 9 8 2 1 1 3 2 Hackney Springfield 267 256 243 235 228 31 30 31 25 15 2 9 12 7 11 20 22 18 16 9 3 1 1 1 5 3 Hackney Stamford Hill West 119 108 93 112 129 14 14 20 14 12 3 3 5 3 4 11 9 12 11 11 1 1 1 1 1 1 1 1 Hackney Stoke Newington 143 167 180 144 160 17 19 22 12 19 3 - - 4 2 9 12 14 9 12 1 1 2 1 2 Hackney Victoria 158 158 162 161 165 13 17 16 15 17 3 6 7 7 5 9 9 10 10 10 2 1 Hackney Woodberry Down 191 276 220 301 253 16 20 16 19 12 1 7 8 2 4 12 13 9 13 9 1 1 3 2 1 3 Hammersmith and Fulham Addison 144 168 173 161 180 11 19 9 11 7 2 - 1 2 1 7 14 7 3 5 1 1 1 2 Hammersmith and Fulham Askew 181 206 187 224 203 20 16 15 15 16 10 5 3 3 3 9 9 11 10 11 1 1 1 1 3 1 Hammersmith and Fulham Avonmore and Brook Green 156 203 191 188 202 14 18 13 11 15 1 1 2 - - 7 13 7 7 12 2 1 2 1 2 2 Hammersmith and Fulham College Park and Old Oak 161 189 175 150 192 26 34 21 16 45 13 16 11 9 32 2 6 2 3 6 1 2 1 1 1 2 Hammersmith and Fulham Fulham Broadway 203 204 223 224 266 12 18 13 20 15 - 3 1 2 - 8 9 7 15 12 1 1 2 2 2 1 1 2 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Hammersmith and Fulham Fulham Reach 109 98 110 125 129 18 4 8 11 13 6 2 1 2 2 6 2 3 7 9 2 1 1 2 3 Hammersmith and Fulham Hammersmith Broadway 270 313 313 351 313 15 24 17 19 24 3 4 3 3 2 8 14 12 11 10 2 1 2 1 1 2 2 1 Hammersmith and Fulham Munster 81 75 92 100 85 9 13 9 8 7 3 - 1 - - 5 11 7 6 5 1 2 1 2 Hammersmith and Fulham North End 178 148 133 172 184 20 16 10 8 11 3 - 3 2 1 15 11 7 3 10 1 1 1 1 Hammersmith and Fulham Palace Riverside 144 155 151 145 150 6 6 7 4 6 - 2 1 - - 5 2 5 4 6 1 1 3 2 Hammersmith and Fulham Parsons Green and Walham 155 155 117 141 157 8 17 13 13 9 1 1 3 - - 7 13 7 11 5 2 2 2 1 1 1 2 3 Hammersmith and Fulham Ravenscourt Park 169 182 133 149 141 12 16 11 12 8 - 1 1 - 1 5 8 3 10 5 5 3 3 2 2 Hammersmith and Fulham Sands End 171 197 182 196 178 27 15 13 18 17 5 2 4 1 2 16 11 9 16 11 1 1 1 1 3 1 2 Hammersmith and Fulham Shepherd's Bush Green 214 233 264 202 208 26 26 37 23 19 5 1 4 3 1 12 12 20 17 17 1 1 1 1 1 1 1 1 Hammersmith and Fulham Town 142 175 153 176 156 8 16 9 13 8 1 3 1 1 - 1 9 5 9 6 1 22 1 2 Hammersmith and Fulham Wormholt and White City 156 158 175 161 139 10 2 15 10 8 3 1 - 4 2 5 1 11 7 6 1 1 1 1 2 Haringey Alexandra 70 84 72 77 88 7 9 5 13 7 2 4 3 1 2 4 7 3 12 4 1 2 4 Haringey Bounds Green 130 143 129 112 157 19 14 12 16 17 4 5 1 3 1 12 9 10 13 10 1 1 1 1 2 3 Haringey Bruce Grove 138 152 145 165 167 23 20 25 29 16 7 5 6 4 5 17 12 16 20 9 1 2 1 2 2 1 1 1 2 Haringey Crouch End 106 123 119 112 116 9 12 12 12 5 3 1 2 - 1 5 8 7 7 3 1 2 1 1 2 Haringey Fortis Green 131 100 112 100 117 17 9 12 15 19 6 4 5 1 - 9 6 7 9 10 1 4 3 Haringey Harringay 119 139 129 149 152 21 18 14 12 18 1 4 4 7 2 13 10 7 5 10 2 1 1 1 Haringey Highgate 94 101 89 101 112 14 12 9 6 12 - 3 1 4 4 9 4 4 2 4 1 1 Haringey Hornsey 116 147 126 137 136 6 21 11 17 14 - 6 2 3 7 5 14 5 9 7 1 1 2 1 Haringey Muswell Hill 150 97 127 104 122 14 11 7 6 15 6 5 4 2 2 5 5 5 4 5 1 2 1 Haringey Noel Park 212 242 229 215 227 23 15 22 18 21 9 12 5 1 6 11 10 11 11 7 1 1 Haringey Northumberland Park 274 293 326 294 318 31 29 29 34 28 16 9 14 13 6 18 12 9 18 12 2 1 1 2 1 1 1 3 1 1 1 Haringey Seven Sisters 169 206 218 182 199 20 28 23 20 16 15 5 10 5 6 10 18 12 14 11 1 1 1 2 1 1 1 1 1 Haringey St. Ann's 104 119 130 124 109 16 16 14 11 8 8 3 2 4 6 9 11 8 5 3 1 1 1 2 1 Haringey Stroud Green 94 105 91 92 98 11 17 8 15 8 3 5 4 4 2 7 12 6 10 5 1 1 1 1 3 1 Page 191 Page Haringey Tottenham Green 257 233 347 270 314 21 27 41 24 25 14 6 34 23 9 9 16 18 11 15 1 2 1 2 2 1 1 3 2 1 Haringey Tottenham Hale 198 205 244 235 228 18 20 21 18 16 7 9 8 13 6 10 15 10 10 6 2 1 1 1 2 1 1 Haringey West Green 145 156 178 166 165 11 14 17 14 21 8 12 7 8 7 5 8 9 5 12 1 1 1 1 1 Haringey White Hart Lane 112 125 155 130 149 20 17 22 15 18 10 11 9 3 12 10 9 8 8 10 1 1 7 1 Haringey Woodside 168 144 151 146 130 20 28 24 15 13 3 8 - 4 3 10 11 18 9 8 1 1 2 2 1 Harrow Belmont 63 45 57 54 46 7 4 12 4 1 2 - 1 1 - 5 4 6 - 1 1 Harrow Canons 126 131 143 142 103 14 18 18 14 17 7 5 2 5 4 10 8 12 4 6 2 1 1 4 1 1 1 Harrow Edgware 93 77 66 107 88 8 8 3 8 7 2 4 1 1 2 2 6 3 7 3 1 1 Harrow Greenhill 212 205 243 246 217 14 11 21 12 18 1 1 6 2 5 5 3 5 5 6 2 2 1 2 Harrow Harrow on the Hill 142 104 120 116 125 15 12 15 15 9 2 3 2 1 4 6 7 10 7 3 1 2 1 1 3 1 Harrow Harrow Weald 117 128 132 171 132 6 15 10 7 8 1 4 5 2 2 4 8 6 3 5 1 1 1 1 1 1 1 Harrow Hatch End 47 68 55 63 70 3 6 6 14 7 3 - 1 5 - - 3 2 6 5 1 2 5 Harrow Headstone North 74 69 57 57 68 9 3 7 8 5 3 1 2 1 2 4 1 4 5 2 2 1 1 4 1 Harrow Headstone South 63 80 86 82 61 8 8 4 6 8 1 2 2 1 2 5 3 1 3 3 2 Harrow Kenton East 63 63 72 44 45 8 6 11 4 5 2 3 3 3 2 5 5 7 - 2 1 1 1 1 Harrow Kenton West 42 52 42 50 46 4 10 7 3 4 1 5 4 1 - 3 5 1 - 2 1 1 1 Harrow Marlborough 114 108 118 94 88 13 17 11 9 12 4 3 6 5 - 10 11 6 4 8 1 2 1 Harrow Pinner 74 86 83 82 75 10 4 14 14 5 - - 4 - - 6 3 8 7 3 1 1 Harrow Pinner South 57 53 59 54 61 5 5 6 5 3 3 1 3 - 1 2 3 4 1 - 1 1 Harrow Queensbury 53 44 45 53 46 7 3 8 9 4 5 2 2 2 1 3 3 5 6 1 1 2 1 Harrow Rayners Lane 42 52 63 46 53 3 5 12 5 9 3 1 1 1 1 3 4 8 4 5 1 2 Harrow Roxbourne 95 105 92 107 124 13 14 20 15 16 8 4 5 10 7 6 9 10 6 7 1 2 1 1 Harrow Roxeth 54 63 90 70 61 5 10 9 10 9 - 2 1 3 3 1 5 5 6 5 1 Harrow Stanmore Park 105 114 109 110 86 14 11 11 10 11 3 6 3 1 3 10 5 8 8 6 1 1 1 1 Harrow Wealdstone 94 100 89 97 89 11 13 11 10 7 3 2 3 4 5 6 7 6 7 2 4 1 Harrow West Harrow 44 47 49 39 62 4 8 4 8 6 2 3 - 2 1 2 4 3 8 4 1 1 Havering Brooklands 197 211 204 171 186 22 23 24 20 31 10 13 11 9 12 13 7 11 10 14 4 1 4 1 2 1 2 2 Havering Cranham 63 61 60 61 60 7 9 6 10 4 6 9 5 8 2 3 4 2 3 2 1 1 Havering Elm Park 99 96 74 93 60 16 17 5 11 8 14 11 13 7 3 6 8 - 4 5 2 1 1 1 Havering Emerson Park 71 72 60 58 64 5 13 5 9 9 - 6 6 6 3 4 7 3 3 5 Havering Gooshays 188 212 197 203 212 25 34 24 26 30 38 36 26 26 26 8 18 7 7 11 1 3 1 1 2 1 1 Havering Hacton 59 51 39 53 37 8 9 4 5 3 4 2 2 3 2 4 6 1 2 1 1 1 Havering Harold Wood 113 132 126 144 119 19 12 8 21 16 8 18 15 17 5 10 3 1 6 8 1 1 1 2 1 1 Havering Havering Park 89 89 99 95 117 18 12 15 10 14 6 11 16 11 14 10 4 9 7 4 2 1 1 5 Havering Heaton 118 130 135 127 111 13 13 23 21 15 13 18 20 10 5 5 7 7 15 8 1 1 3 1 1 4 4 Havering Hylands 108 86 88 107 90 11 7 8 11 12 13 10 10 12 3 4 6 5 5 6 2 1 3 4 Havering Mawneys 71 102 67 86 65 9 15 15 10 6 9 12 8 7 9 4 5 7 6 3 1 1 2 1 1 Havering Pettits 91 92 69 95 85 11 8 11 14 5 8 11 9 12 3 1 1 3 6 4 1 Havering Rainham and Wennington 165 164 176 163 187 24 21 32 23 26 9 15 15 11 7 3 4 7 6 4 1 1 1 1 2 3 2 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Havering Romford Town 325 294 293 299 287 30 23 19 28 25 22 13 18 12 7 14 6 7 14 10 1 1 1 1 1 1 1 2 Havering South Hornchurch 155 179 156 157 143 21 19 29 19 28 10 14 11 14 8 6 7 8 4 9 1 1 1 2 1 1 1 Havering Squirrel's Heath 91 114 116 104 86 8 14 14 15 10 5 7 12 5 4 2 9 5 4 6 1 2 1 1 3 1 2 2 Havering St. Andrew's 138 140 151 142 99 12 14 12 13 9 1 7 8 9 1 5 4 4 4 5 2 1 1 2 1 Havering Upminster 112 102 117 111 82 20 17 14 18 9 13 11 12 6 7 5 3 7 3 - 1 1 1 2 Hillingdon Barnhill 94 96 97 106 101 17 21 23 15 20 13 16 12 8 5 4 8 5 10 11 2 1 Hillingdon Botwell 196 200 206 201 221 28 29 10 25 25 21 27 4 19 15 6 6 6 10 11 1 2 2 Hillingdon Brunel 147 146 137 153 131 23 25 21 23 18 10 8 10 9 4 7 8 7 8 6 1 1 8 3 1 Hillingdon Cavendish 74 77 68 62 68 9 6 9 6 5 2 6 5 1 2 4 3 4 5 4 1 Hillingdon Charville 82 94 70 68 82 16 14 15 9 17 12 7 6 6 10 7 4 9 4 6 1 1 6 1 1 2 Hillingdon Eastcote and East Ruislip 70 83 80 77 81 10 10 11 15 15 4 5 3 6 4 6 7 10 4 6 1 1 2 Hillingdon Harefield 92 105 92 122 114 18 16 13 16 8 10 7 6 10 4 3 5 4 4 2 1 1 1 Hillingdon Heathrow Villages 611 666 564 589 658 94 112 98 84 102 12 18 10 15 17 8 7 7 10 6 2 1 1 4 1 1 3 Hillingdon Hillingdon East 81 94 106 84 100 6 22 26 9 9 9 10 10 8 10 2 10 8 4 2 1 4 Hillingdon Ickenham 62 64 76 73 56 11 9 10 8 2 2 2 3 - 1 6 4 3 2 1 1 Hillingdon Manor 63 80 61 77 49 5 12 10 14 5 1 5 4 2 1 3 5 4 3 3 1 1 Hillingdon Northwood 107 126 138 122 141 17 13 12 7 14 2 3 1 1 4 7 5 5 3 6 1 1 1 Hillingdon Northwood Hills 89 112 94 96 129 4 13 13 10 12 1 4 3 5 2 3 6 8 7 5 1 1 2 1 Hillingdon Pinkwell 133 137 119 149 131 19 15 25 20 13 17 13 5 9 10 8 6 12 8 6 1 1 1 1 2 2 Hillingdon South Ruislip 113 101 96 108 130 12 17 10 12 9 4 8 3 4 3 5 10 5 3 3 1 1 3 Hillingdon Townfield 207 223 231 239 224 28 30 27 20 26 18 18 12 14 11 13 10 10 12 6 1 1 2 1 1 1 2 Hillingdon Uxbridge North 167 182 168 147 172 23 17 22 12 14 13 11 8 8 4 5 8 6 4 6 2 3 2 1 1 1 1 Hillingdon Uxbridge South 168 159 158 187 200 23 18 16 20 25 11 8 4 3 4 7 5 5 5 8 1 5 1 2 Hillingdon West Drayton 161 141 130 141 131 23 24 23 24 12 22 30 24 12 8 13 9 6 9 5 2 1 1 1 1 2 Hillingdon West Ruislip 91 121 114 130 139 10 14 20 8 19 5 1 3 4 7 4 9 12 3 9 1 2 3 2 1 1 Hillingdon Yeading 129 120 115 107 122 18 18 12 12 16 9 13 7 3 4 6 6 5 8 6 1 2 2

Page 192 Page Hillingdon Yiewsley 142 156 175 175 176 26 20 34 24 23 13 19 30 18 10 9 5 9 9 7 1 1 1 1 1 9 1 Hounslow Bedfont 105 158 112 120 130 17 17 23 26 21 7 14 13 16 11 7 8 11 9 8 1 1 1 1 4 Hounslow Brentford 178 231 201 214 206 19 22 20 16 9 10 11 7 6 6 9 10 11 9 4 2 1 2 1 Hounslow Chiswick Homefields 107 92 117 120 99 12 9 6 10 12 2 1 - 2 3 9 4 4 3 5 1 1 2 Hounslow Chiswick Riverside 106 126 134 128 160 9 12 16 10 10 3 2 3 - 2 5 6 9 8 6 1 1 1 1 Hounslow Cranford 87 127 133 93 104 13 15 14 9 19 7 9 10 3 3 4 6 7 2 8 2 4 Hounslow Feltham North 123 121 110 151 147 20 11 11 14 19 4 5 5 10 12 7 6 6 7 6 1 1 2 3 2 Hounslow Feltham West 173 194 151 144 143 17 38 27 24 48 14 34 21 16 34 7 13 12 7 11 1 1 1 1 Hounslow Hanworth 99 122 106 125 122 27 16 12 16 21 14 20 9 11 8 11 3 6 5 9 1 6 2 4 1 Hounslow Hanworth Park 183 151 128 171 157 21 19 11 27 14 7 18 10 16 11 7 9 4 9 6 1 2 1 Hounslow Heston Central 57 81 104 87 95 11 11 11 8 14 8 10 4 5 2 3 5 2 3 8 1 1 Hounslow Heston East 93 85 94 87 91 11 8 18 10 9 7 7 5 - 3 6 7 5 5 4 1 1 1 2 Hounslow Heston West 152 145 128 134 194 23 16 20 20 25 19 5 6 5 9 10 6 6 9 8 1 2 3 1 Hounslow Hounslow Central 180 205 243 237 205 29 23 30 23 17 11 6 7 3 5 11 11 12 14 10 3 2 3 1 2 1 1 Hounslow Hounslow Heath 113 102 98 148 148 18 9 17 23 17 11 11 13 7 14 8 6 5 12 9 1 1 1 1 1 Hounslow Hounslow South 43 53 53 42 40 12 5 11 5 7 5 4 2 3 1 6 2 8 2 4 1 1 1 Hounslow Hounslow West 112 149 121 130 118 23 14 14 21 14 2 7 5 5 3 12 5 8 10 9 1 1 3 1 1 1 1 Hounslow Isleworth 103 125 119 144 112 12 17 15 25 14 6 10 2 3 - 5 4 6 13 6 3 1 1 1 1 3 Hounslow Osterley and Spring Grove 154 163 154 179 185 10 27 14 28 20 4 6 3 4 3 2 10 5 8 11 1 2 2 3 1 Hounslow Syon 144 139 139 148 168 21 18 15 15 20 8 4 5 4 3 8 8 3 4 10 1 1 1 1 2 2 Hounslow Turnham Green 193 217 190 205 207 18 9 19 13 14 2 2 4 3 2 7 6 10 9 7 2 3 1 1 1 Islington Barnsbury 152 160 144 157 166 28 23 18 13 19 13 10 1 3 4 12 13 14 9 9 2 1 1 1 1 1 Islington Bunhill 457 532 563 520 531 24 22 31 28 30 8 2 6 1 4 9 11 14 12 20 1 1 1 5 4 Islington Caledonian 219 223 210 215 230 37 32 24 24 19 28 21 9 9 6 7 10 9 9 5 1 3 8 2 1 Islington Canonbury 114 113 132 138 134 12 9 14 16 5 1 1 1 5 1 10 7 11 10 5 1 1 Islington Clerkenwell 305 266 320 350 330 23 17 23 17 16 2 6 2 2 3 12 11 15 11 9 2 1 3 1 Islington Finsbury Park 239 231 249 268 225 20 20 18 23 15 6 6 6 3 4 11 7 10 12 7 1 1 1 1 7 2 Islington Highbury East 145 164 137 136 138 9 10 13 14 12 5 6 1 - 3 2 6 10 11 9 1 1 3 Islington Highbury West 171 165 185 179 136 18 14 17 18 15 2 4 - 5 1 8 8 11 12 12 1 1 1 4 4 1 Islington Hillrise 137 117 118 128 113 11 10 18 10 10 11 6 4 5 4 10 7 13 5 3 2 1 1 1 3 1 Islington Holloway 191 209 255 262 256 26 15 21 21 13 5 6 3 4 4 12 9 12 11 7 1 1 1 1 2 3 Islington Junction 216 205 204 244 204 22 17 23 27 25 8 3 8 9 2 15 8 16 14 16 1 1 1 2 3 2 1 1 2 Islington Mildmay 132 143 133 119 157 15 16 19 13 15 5 2 6 1 2 10 11 10 10 10 1 3 1 2 Islington St. George's 156 145 169 180 181 15 17 11 9 12 9 3 11 5 5 5 14 6 9 6 2 1 1 Islington St. Mary's 199 217 231 245 227 11 26 19 18 12 2 1 4 4 3 5 14 12 9 6 1 2 1 3 1 Islington St. Peter's 173 181 175 180 178 19 16 10 15 14 1 5 1 2 5 16 7 6 7 10 2 1 2 1 2 1 Islington Tollington 172 168 182 154 147 19 16 24 16 16 7 4 3 2 3 11 12 17 13 10 1 1 2 3 Kensington and Chelsea Abingdon 124 139 142 123 146 5 9 10 4 9 - - 1 - 1 4 5 6 3 7 1 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Kensington and Chelsea Brompton & Hans Town 378 401 361 349 357 22 22 23 16 13 1 1 2 2 1 6 6 14 9 5 1 1 Kensington and Chelsea Campden 166 193 182 140 165 10 8 5 12 8 2 - - 2 - 5 5 1 4 6 1 Kensington and Chelsea Chelsea Riverside 191 172 171 197 269 14 16 22 17 22 1 1 4 - 3 8 14 15 12 14 1 2 2 1 Kensington and Chelsea Colville 231 209 237 196 256 17 12 19 12 17 1 - 3 - 2 9 10 12 10 14 1 2 3 2 3 1 2 Kensington and Chelsea Courtfield 185 198 229 214 212 15 18 18 10 18 1 - - 1 - 9 8 12 4 12 3 3 2 Kensington and Chelsea Dalgarno 124 119 122 116 151 8 8 13 5 9 4 1 1 1 2 4 4 9 4 6 1 1 1 3 6 1 Kensington and Chelsea Earl's Court 197 226 214 256 242 17 15 15 12 11 4 - 1 - - 9 8 8 6 5 1 1 1 1 1 2 1 2 Kensington and Chelsea Golborne 164 173 211 217 189 13 11 19 14 15 2 3 - 3 2 7 4 14 6 11 2 1 2 19 1 4 4 Kensington and Chelsea Holland 115 110 132 156 136 6 8 7 7 5 - 1 - 1 - 4 6 5 3 2 1 Kensington and Chelsea Norland 75 81 97 97 98 7 5 8 6 7 1 - - 1 1 3 3 4 5 5 1 1 Kensington and Chelsea Notting Dale 196 184 241 225 229 10 9 16 12 18 - 2 - 2 2 7 3 12 10 15 1 2 3 1 71 78 3 Kensington and Chelsea Pembridge 120 98 123 117 144 5 7 10 5 6 2 - 1 - - 2 5 6 5 4 1 1 Kensington and Chelsea Queen's Gate 180 206 174 157 157 18 18 14 6 9 - - - - - 11 12 9 1 7 1 Kensington and Chelsea Redcliffe 117 120 153 178 176 7 13 10 14 9 - 2 1 4 1 5 8 7 11 6 1 1 1 4 Kensington and Chelsea Royal Hospital 194 241 239 218 257 15 14 8 11 7 - 1 1 - - 10 8 5 5 6 2 1 Kensington and Chelsea St. Helen's 90 99 115 119 120 8 5 11 9 5 1 - - 2 2 4 3 9 7 2 2 1 2 1 1 Kensington and Chelsea Stanley 248 212 256 264 269 19 16 13 18 12 - - - 1 2 11 9 8 8 7 4 1 Kingston upon Thames Alexandra 37 58 54 55 42 6 5 13 5 3 3 3 3 1 1 2 2 6 3 - 3 4 Kingston upon Thames Berrylands 89 64 85 94 96 11 6 9 10 11 3 1 4 1 2 7 5 8 8 9 1 3 2 1 2 2 1 Kingston upon Thames Beverley 79 110 140 112 120 12 11 10 14 11 4 10 18 8 2 8 4 3 6 7 1 1 1 1 1 Kingston upon Thames Canbury 77 68 78 90 84 11 11 5 11 10 - 2 - - 1 10 6 2 6 6 1 2 1 Kingston upon Thames Chessington North and Hook 49 57 79 78 55 8 3 9 8 6 3 5 8 3 4 2 1 3 3 1 1 Kingston upon Thames Chessington South 67 64 77 69 70 8 13 8 10 8 2 3 9 3 - 4 6 1 6 4 1 2 Kingston upon Thames Coombe Hill 112 116 165 176 147 9 6 11 15 11 2 1 2 4 - 6 5 5 5 9 1 1 1 Kingston upon Thames Coombe Vale 47 46 30 54 40 8 7 7 7 4 - 1 1 1 1 3 5 5 6 3 1 1 Page 193 Page Kingston upon Thames Grove 298 327 349 289 264 18 25 15 24 16 5 8 8 2 4 6 6 4 4 4 1 1 1 1 3 1 Kingston upon Thames Norbiton 94 109 114 97 122 15 15 14 11 14 2 7 3 4 2 7 7 8 10 7 1 2 1 1 Kingston upon Thames Old Malden 33 45 42 38 33 3 8 8 5 2 - 1 3 1 - 3 5 4 2 2 1 Kingston upon Thames St. James 74 75 64 66 64 16 11 10 13 12 5 6 3 1 4 9 3 4 8 8 2 1 1 Kingston upon Thames St. Mark's 77 86 79 82 95 10 10 9 8 15 1 10 4 2 1 7 5 2 4 8 1 1 1 Kingston upon Thames Surbiton Hill 71 69 87 71 78 12 6 5 6 8 - 2 2 1 - 8 4 3 3 8 2 1 1 2 Kingston upon Thames Tolworth and Hook Rise 84 96 97 94 91 11 13 14 13 12 4 7 5 2 2 6 5 5 6 5 1 2 1 2 2 Kingston upon Thames Tudor 39 60 54 56 66 2 9 9 5 6 1 3 2 2 4 1 7 5 1 4 Lambeth Bishop's 271 280 309 281 317 23 18 19 23 22 2 1 1 13 5 4 2 9 11 9 1 5 1 Lambeth Brixton Hill 233 216 206 217 213 24 18 17 21 16 5 4 9 5 5 16 9 7 4 8 1 1 1 1 1 Lambeth Clapham Common 159 220 173 142 199 25 17 22 15 12 1 6 4 3 - 22 11 15 9 8 4 2 3 3 1 1 1 2 Lambeth Clapham Town 235 219 197 192 205 29 11 17 18 18 7 10 2 6 6 18 5 10 7 10 2 2 1 2 1 Lambeth Coldharbour 308 346 285 317 366 40 29 24 26 22 3 9 5 2 4 25 15 15 16 12 4 1 1 5 3 1 Lambeth Ferndale 218 250 241 239 223 23 17 23 19 15 4 8 7 11 2 16 9 13 9 11 2 2 2 1 3 2 Lambeth Gipsy Hill 174 187 157 130 154 20 21 12 13 16 7 7 6 8 5 12 11 7 5 14 1 1 2 1 Lambeth Herne Hill 225 222 204 203 178 21 27 22 16 23 8 8 7 4 5 9 10 11 11 9 1 2 1 7 1 Lambeth Knight's Hill 175 230 198 207 179 21 22 28 28 18 6 8 20 15 6 13 16 10 10 5 2 1 2 1 1 2 Lambeth Larkhall 212 216 225 212 199 23 29 20 18 20 2 12 7 8 2 16 14 9 9 15 3 2 1 1 1 1 Lambeth Oval 228 306 238 235 241 17 17 19 15 14 5 3 3 2 2 8 10 9 9 8 1 1 1 2 3 Lambeth Prince's 335 330 308 301 353 17 22 21 20 20 1 4 2 2 1 13 12 15 16 15 1 2 1 2 2 Lambeth St. Leonard's 168 188 164 165 180 19 20 17 14 12 2 2 2 3 1 12 13 9 10 9 2 2 5 2 2 Lambeth Stockwell 184 214 191 189 190 15 23 16 16 12 4 6 4 - - 12 19 12 13 10 1 2 2 4 Lambeth Streatham Hill 170 199 158 178 147 18 16 19 17 10 5 4 3 4 3 10 11 11 7 6 2 2 1 1 1 2 1 1 Lambeth Streatham South 110 133 122 120 117 8 9 15 9 6 3 2 5 2 1 3 6 11 4 5 Lambeth Streatham Wells 153 184 179 174 184 19 25 21 12 2 3 5 5 3 1 10 16 14 9 2 4 3 2 3 3 1 3 Lambeth Thornton 147 181 161 146 167 14 20 11 13 5 4 4 - - - 10 15 11 11 5 1 1 1 Lambeth Thurlow Park 170 174 170 160 150 10 13 15 9 12 22 3 11 3 1 4 5 7 5 7 1 3 2 1 1 Lambeth Tulse Hill 198 203 176 173 160 23 15 14 15 17 4 11 7 4 6 19 8 9 9 9 1 1 1 1 1 Lambeth Vassall 170 203 171 154 165 20 12 12 22 20 4 1 1 3 5 16 9 12 16 11 1 1 3 2 1 Lewisham Bellingham 207 176 193 207 177 26 17 20 24 19 19 8 10 15 11 8 10 7 14 10 2 1 1 Lewisham Blackheath 184 170 154 186 170 14 22 20 9 13 2 5 1 1 4 8 14 16 5 6 1 1 1 2 2 5 Lewisham Brockley 235 257 246 250 268 30 23 30 30 25 5 5 8 4 10 18 17 20 18 12 2 1 2 1 3 1 2 3 2 Lewisham Catford South 89 103 118 100 111 15 14 14 12 13 5 1 2 2 2 6 8 9 6 9 1 1 4 Lewisham Crofton Park 119 137 131 115 110 14 14 11 14 15 3 3 3 3 8 9 10 7 7 8 1 1 2 Lewisham Downham 154 122 139 118 131 16 13 16 16 16 6 2 7 6 8 10 6 7 9 6 1 1 1 1 3 Lewisham Evelyn 258 311 293 307 350 34 26 22 19 22 11 4 14 5 1 17 19 13 13 16 1 1 1 2 2 2 1 Lewisham Forest Hill 167 167 138 156 174 22 16 23 11 19 8 2 10 3 3 12 9 13 4 14 1 2 1 1 Lewisham Grove Park 121 114 140 156 177 14 15 12 11 15 3 5 1 3 3 10 10 7 5 9 1 2 2 1 1 Lewisham Ladywell 139 104 112 105 127 24 21 17 19 13 8 4 4 6 2 15 14 13 10 10 1 3 1 3 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Lewisham Lee Green 146 154 150 168 160 17 11 9 16 14 6 3 2 5 5 14 4 2 8 3 2 4 1 1 2 Lewisham Lewisham Central 466 512 527 695 601 46 33 40 50 36 13 10 8 7 10 22 22 17 25 20 2 1 1 2 1 1 3 3 5 4 Lewisham New Cross 272 254 292 317 287 42 27 30 32 39 6 12 10 11 6 27 13 18 16 21 1 1 1 2 2 5 Lewisham Perry Vale 208 186 215 163 202 14 18 23 23 17 7 3 13 5 3 10 15 12 17 14 1 1 2 2 3 9 2 Lewisham Rushey Green 226 246 238 263 228 20 24 25 19 20 11 8 5 5 12 12 16 16 7 10 1 1 5 2 2 2 6 Lewisham Sydenham 179 193 175 182 164 20 17 22 21 21 9 6 13 5 1 7 9 9 11 12 1 2 1 1 3 3 2 4 1 Lewisham Telegraph Hill 214 209 206 201 200 24 17 17 16 17 1 2 4 3 5 18 11 10 9 12 1 2 1 1 1 1 Lewisham Whitefoot 148 118 129 128 123 19 21 14 15 15 7 8 14 3 3 12 15 4 11 9 1 1 1 1 2 Merton Abbey 142 134 109 130 144 17 8 7 14 14 2 3 3 3 3 8 2 2 5 5 1 1 1 Merton Cannon Hill 40 78 54 51 44 7 6 7 9 1 2 2 1 3 4 6 4 4 6 1 1 1 1 2 Merton Colliers Wood 88 95 99 76 80 8 13 9 9 9 2 1 3 - 3 5 5 5 6 7 1 3 Merton Cricket Green 192 188 146 155 140 28 18 20 23 19 9 6 6 12 8 13 6 9 10 9 1 1 2 1 3 2 Merton Dundonald 57 106 66 44 52 3 9 9 4 7 4 4 4 - 1 2 5 3 4 5 1 2 2 Merton Figge's Marsh 104 105 114 122 146 20 18 18 16 19 9 6 7 3 2 9 7 9 11 15 1 1 1 2 4 Merton Graveney 52 68 43 34 46 10 6 8 6 9 5 2 1 1 1 7 5 5 5 5 1 2 1 1 Merton Hillside 114 147 117 130 133 6 9 7 9 8 1 2 - 5 - 6 4 3 5 7 2 4 2 1 1 1 1 Merton Lavender Fields 103 120 74 63 84 11 13 4 4 11 3 6 3 - 4 6 6 2 4 9 1 1 1 Merton Longthornton 66 86 61 54 61 14 5 9 11 5 5 1 1 1 2 9 2 6 6 4 2 1 Merton Lower Morden 38 52 37 35 44 8 12 1 6 9 - 4 1 - 2 7 6 - 5 4 1 1 Merton Merton Park 94 128 91 100 80 17 12 4 12 4 7 3 2 4 2 11 6 2 6 3 2 1 6 3 1 Merton Pollards Hill 85 96 70 85 86 17 11 5 14 12 5 4 2 6 3 10 6 2 9 4 1 1 Merton Ravensbury 102 97 101 103 88 8 9 12 10 9 5 6 5 7 4 6 5 7 7 5 1 1 1 1 Merton Raynes Park 100 92 97 90 83 6 11 6 10 12 6 3 7 1 5 4 5 4 9 6 Merton St. Helier 70 97 94 75 77 7 5 6 11 8 - 4 8 1 3 5 3 2 7 3 1 1 1 Merton Trinity 103 117 90 89 83 5 13 10 5 13 1 2 4 2 2 3 9 3 4 7 1 1 Merton Village 93 107 114 128 116 7 4 8 9 11 - - 2 5 2 4 3 6 6 6 1 1 1 1 1

Page 194 Page Merton West Barnes 92 94 81 77 74 9 7 7 9 4 8 4 6 1 2 4 2 5 2 4 1 1 Merton Wimbledon Park 102 112 92 105 97 7 8 7 15 6 2 4 2 4 - 5 3 2 7 3 Newham Beckton 286 300 266 257 273 34 42 40 35 26 28 40 27 24 16 9 7 9 7 8 2 1 2 1 1 1 2 1 Newham Boleyn 173 181 125 132 127 12 22 11 8 11 6 11 5 6 5 6 12 5 6 7 3 Newham Canning Town North 261 268 300 253 278 29 27 39 38 19 31 25 33 17 22 9 12 12 13 12 1 1 4 2 1 1 Newham Canning Town South 198 240 218 212 242 28 42 33 31 27 24 37 19 12 38 10 13 17 18 13 1 1 2 Newham Custom House 179 230 190 174 141 28 55 26 33 24 28 55 21 22 14 9 14 10 7 9 1 5 1 1 1 Newham East Ham Central 163 171 163 148 181 23 10 21 17 17 14 11 10 9 6 6 2 11 6 11 3 1 2 2 Newham East Ham North 72 118 91 87 81 11 16 13 11 11 5 8 7 6 5 9 7 8 7 6 2 1 1 2 1 Newham East Ham South 151 178 119 137 142 11 24 23 24 22 22 16 9 6 6 4 12 13 12 9 1 7 2 Newham Forest Gate North 130 136 139 97 125 17 10 17 9 14 7 5 5 2 4 13 5 12 8 5 1 1 3 2 Newham Forest Gate South 168 216 223 168 183 19 28 27 20 18 4 12 9 9 11 12 13 13 11 9 1 3 3 Newham Green Street East 84 95 102 72 80 14 8 16 7 14 11 2 5 4 1 3 2 10 5 9 3 1 Newham Green Street West 94 113 123 105 118 19 13 16 12 12 7 11 8 5 1 12 6 7 6 4 1 1 1 2 Newham Little Ilford 141 150 126 143 128 20 21 15 20 12 6 2 10 8 6 13 11 7 10 4 1 1 2 1 Newham Manor Park 115 97 98 131 119 14 18 16 13 12 5 8 5 5 7 5 9 7 6 4 1 1 2 2 Newham Plaistow North 112 176 159 144 141 9 19 25 16 12 9 13 14 6 3 5 6 13 12 6 1 2 2 1 4 3 Newham Plaistow South 160 186 173 162 195 19 23 22 20 30 6 16 7 13 9 14 11 11 7 18 2 1 5 4 Newham Royal Docks 183 174 173 153 177 21 15 21 20 19 13 7 10 6 4 7 4 9 9 7 1 3 Newham Stratford and New Town 396 456 442 512 480 31 37 41 52 39 19 18 11 10 12 14 12 17 16 14 1 2 3 1 1 4 4 Newham Wall End 60 82 82 98 80 12 9 9 10 10 2 4 3 7 4 11 6 6 7 4 1 2 Newham West Ham 114 160 138 148 118 16 17 16 12 15 7 6 7 8 6 9 10 12 7 11 1 3 1 Redbridge Aldborough 128 110 129 118 135 13 8 18 15 10 5 2 3 5 4 7 3 9 2 3 1 1 2 Redbridge Barkingside 58 73 80 91 95 7 11 8 10 13 3 1 4 2 2 6 5 5 7 5 1 3 2 Redbridge Bridge 109 108 84 107 94 8 11 8 19 10 3 5 1 6 2 5 2 2 12 5 1 1 1 Redbridge Chadwell 87 111 102 110 113 10 11 12 15 13 2 3 6 2 3 7 8 9 12 8 1 7 2 Redbridge Churchfields 97 120 109 139 109 11 17 8 14 12 1 6 1 2 5 7 7 4 7 5 1 1 4 Redbridge Clayhall 93 110 81 111 103 14 13 11 19 15 5 5 3 6 1 6 3 5 5 3 1 1 2 1 1 Redbridge Clementswood 54 66 72 68 74 9 7 10 11 13 1 3 5 2 3 5 4 4 3 7 1 2 1 1 1 1 Redbridge Cranbrook 79 87 83 96 89 10 13 7 12 4 1 3 1 2 1 7 9 3 3 3 1 1 1 Redbridge Fairlop 99 89 85 76 90 12 10 8 14 8 4 2 1 4 2 3 6 4 8 3 1 1 Redbridge Fullwell 123 129 117 114 135 17 9 19 13 21 2 3 - 1 5 13 7 11 10 11 3 1 3 1 2 1 Redbridge Goodmayes 111 105 107 109 129 13 19 16 17 22 7 9 7 5 10 4 8 8 7 8 1 2 1 1 1 3 2 Redbridge Hainault 107 114 123 98 95 17 17 22 16 11 6 4 9 6 8 11 8 5 8 4 1 1 3 Redbridge Ilford Town 226 221 285 241 244 21 21 22 27 13 5 3 4 11 4 8 7 5 10 5 1 2 1 1 1 2 1 Redbridge Loxford 142 155 116 142 160 12 17 16 15 22 3 7 4 3 8 7 11 12 7 10 1 3 1 1 2 3 Redbridge Mayfield 84 98 71 103 87 10 15 14 12 15 7 10 8 7 5 4 9 6 1 7 1 1 1 Redbridge Monkhams 67 74 88 73 87 3 9 9 6 8 - - 2 3 1 2 5 6 3 7 1 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Redbridge Newbury 74 81 95 113 79 11 9 13 21 12 2 3 1 7 6 7 3 7 8 8 2 2 2 Redbridge Seven Kings 140 164 108 121 82 19 16 17 19 15 6 6 4 7 7 10 7 9 8 5 3 1 2 1 1 2 1 1 3 Redbridge South Woodford 89 90 83 90 86 8 15 6 13 6 - 1 - 2 - 2 6 4 5 4 1 1 2 1 1 1 Redbridge Valentines 109 119 124 112 106 13 19 22 16 10 3 11 6 1 1 8 3 12 11 7 1 1 1 2 Redbridge Wanstead Park 83 93 85 162 100 9 14 15 17 19 9 8 10 12 12 1 5 2 2 1 1 1 2 1 Redbridge Wanstead Village 126 131 146 141 137 8 6 15 11 15 3 3 5 2 5 4 2 6 5 5 1 1 Richmond upon Thames Barnes 72 82 65 82 90 4 10 9 7 8 - - - - 2 3 10 8 4 5 2 1 1 1 1 Richmond upon Thames East Sheen 72 64 52 61 64 5 4 3 4 12 - 1 2 - 4 4 3 2 3 6 1 Richmond upon Thames Fulwell and Hampton Hill 58 67 85 57 64 4 6 8 7 7 1 - 1 2 3 3 5 4 4 3 1 1 Richmond upon Thames Ham, Petersham and Richmond Riverside 106 116 107 147 129 4 10 7 15 13 5 7 3 12 7 2 7 6 8 5 3 Richmond upon Thames Hampton 95 105 98 77 113 14 7 10 7 9 4 3 1 1 2 7 1 5 3 5 1 1 3 Richmond upon Thames Hampton North 61 72 107 74 81 8 13 11 7 9 4 6 11 5 4 4 5 3 1 6 2 4 1 1 1 Richmond upon Thames Hampton Wick 93 69 123 95 114 12 6 9 5 5 4 2 3 2 2 8 2 7 3 5 1 1 1 1 Richmond upon Thames Heathfield 70 59 61 64 61 13 13 7 12 8 6 5 3 3 3 6 4 3 4 2 1 Richmond upon Thames Kew 75 101 114 112 76 8 14 9 15 8 - 7 3 1 2 4 7 2 8 2 1 1 1 2 Richmond upon Thames Mortlake and Barnes Common 70 103 100 97 99 6 7 2 12 7 - 2 1 2 1 5 6 - 5 6 1 2 2 Richmond upon Thames North Richmond 138 112 134 137 144 16 9 12 10 12 - 1 2 1 4 12 6 9 6 6 1 1 1 3 2 1 1 Richmond upon Thames South Richmond 188 204 217 219 208 14 11 15 10 10 2 5 1 1 3 6 6 6 4 3 1 1 1 1 2 Richmond upon Thames South Twickenham 84 95 84 93 72 12 6 2 9 5 1 - 1 1 2 6 5 1 4 2 1 1 Richmond upon Thames St. Margarets and North Twickenham 71 74 62 76 73 7 6 6 8 10 4 4 1 3 3 1 1 3 3 4 1 3 Richmond upon Thames Teddington 113 91 102 94 114 12 10 5 10 6 - - - 3 1 9 4 3 7 2 1 1 1 1 Richmond upon Thames Twickenham Riverside 104 109 119 102 118 8 14 12 9 7 2 2 3 - 1 4 6 5 4 3 1 1 1 2 1 3 3 Richmond upon Thames West Twickenham 68 65 72 60 87 14 10 10 4 6 2 1 3 4 6 6 5 6 2 2 1 1 1 Richmond upon Thames Whitton 59 60 63 43 52 12 13 7 3 6 6 1 1 3 - 8 7 2 1 1 2 1 1 1 1 1 Southwark Borough & Bankside 388 337 335 385 337 24 18 15 27 14 1 - 2 7 7 9 5 4 13 5 1 1 1 1 2 1 Page 195 Page Southwark Camberwell Green 262 308 294 278 308 22 22 20 28 12 5 5 6 3 1 16 14 13 20 10 1 2 1 1 1 1 1 1 Southwark Champion Hill 82 99 107 113 86 7 14 8 10 9 3 2 4 1 - 5 11 5 5 7 1 1 Southwark Chaucer 189 171 183 197 165 17 16 21 22 14 3 3 4 9 1 14 6 16 12 7 2 Southwark Dulwich Hill 68 63 69 69 61 13 6 5 11 8 2 1 1 2 4 7 5 3 8 3 1 1 1 1 Southwark Dulwich Village 85 106 149 97 121 10 11 15 9 5 1 3 1 - 1 6 6 10 7 2 2 1 1 1 1 1 1 Southwark Dulwich Wood 107 149 127 101 115 14 11 8 8 8 6 2 3 3 4 5 5 3 6 6 3 1 3 1 1 Southwark Faraday 203 223 222 236 187 25 28 33 28 18 15 11 5 6 4 13 17 21 19 12 7 1 8 Southwark Goose Green 124 126 133 140 117 11 18 8 15 7 - 1 1 1 3 5 13 3 12 4 1 1 1 1 Southwark London Bridge & West Bermondsey 283 315 281 307 355 25 26 19 24 41 4 6 3 6 4 8 12 5 8 25 2 1 1 1 2 2 Southwark Newington 204 190 183 197 172 19 20 23 12 14 7 5 7 2 2 13 13 16 9 9 2 1 1 1 1 2 2 Southwark North Bermondsey 242 296 279 235 264 22 29 18 9 12 11 10 5 1 - 13 15 12 6 8 1 1 1 1 Southwark North Walworth 233 218 212 226 240 22 15 22 26 8 7 3 6 6 2 14 8 8 14 3 1 4 1 3 1 1 2 Southwark Nunhead & Queen's Road 214 193 190 189 225 26 21 16 19 21 6 7 2 5 4 14 11 9 10 15 2 1 1 1 1 Southwark Old Kent Road 336 340 329 327 291 35 35 37 28 17 10 13 6 4 6 15 19 22 12 7 1 2 3 1 2 4 2 Southwark Peckham 149 183 185 176 164 11 20 14 12 10 2 6 2 1 - 10 14 9 6 8 1 2 1 1 Southwark Peckham Rye 84 92 110 91 108 9 13 7 11 10 - 4 3 1 3 7 7 4 9 7 1 Southwark Rotherhithe 230 228 211 219 251 28 22 18 12 15 15 7 2 5 3 16 13 13 9 10 1 1 2 1 1 Southwark Rye Lane 216 266 259 282 265 19 25 36 22 28 6 13 7 6 4 11 12 21 14 15 1 1 1 7 3 Southwark South Bermondsey 206 236 279 261 257 30 21 32 28 18 16 10 5 14 3 12 11 19 20 16 1 1 1 2 Southwark St. George's 145 160 154 147 157 10 15 14 14 13 3 6 - 5 - 4 6 8 5 8 1 2 Southwark St. Giles 242 240 246 241 241 28 17 29 22 14 9 4 8 4 3 12 9 15 10 9 1 1 2 1 3 1 2 Southwark Surrey Docks 160 158 176 132 139 20 22 18 8 14 15 10 10 4 1 10 7 8 5 7 2 1 1 Sutton Beddington North 80 95 93 108 88 10 7 10 16 12 4 7 2 5 1 4 1 1 1 3 1 Sutton Beddington South 81 102 88 105 86 8 11 8 11 6 4 3 3 7 5 5 5 4 2 2 1 1 1 1 Sutton Belmont 99 87 97 107 113 7 9 15 14 6 1 1 5 3 1 3 4 8 9 5 1 1 1 1 1 2 Sutton Carshalton Central 74 84 103 56 103 12 8 5 7 6 1 1 3 1 2 7 5 2 4 4 1 1 Sutton Carshalton South and Clockhouse 66 82 60 50 50 7 12 7 4 4 1 6 4 1 - 4 4 - 1 1 2 1 4 Sutton Cheam 81 66 62 78 63 6 8 1 3 11 - 2 5 2 3 2 3 - 1 5 2 1 1 1 1 Sutton Nonsuch 71 82 73 67 68 7 8 6 10 7 3 2 4 1 - 7 4 3 6 2 1 3 1 3 1 Sutton St. Helier 125 136 132 145 111 14 11 15 16 9 4 10 7 9 5 5 2 10 9 5 1 1 1 2 7 1 4 Sutton Stonecot 46 89 84 55 69 5 9 9 6 5 - 2 - 1 3 4 4 6 4 3 1 Sutton Sutton Central 173 206 208 253 277 14 23 19 29 20 6 13 4 11 7 7 7 10 13 10 1 8 3 2 2 2 Sutton Sutton North 97 88 91 79 92 12 10 5 13 10 1 3 2 5 3 8 5 1 8 6 1 1 4 Sutton Sutton South 85 81 95 112 80 5 10 12 9 14 2 3 1 - - 4 7 8 6 12 1 2 3 1 1 1 3 1 Sutton Sutton West 65 55 59 67 70 6 5 4 6 7 1 - 1 8 4 4 3 1 1 1 1 1 Sutton The Wrythe 58 73 69 60 67 13 17 5 15 10 5 4 4 3 5 8 11 2 9 6 1 1 Sutton Wallington North 99 88 77 80 128 10 7 8 6 13 4 2 3 1 2 8 6 3 4 9 1 1 1 Sutton Wallington South 118 121 103 113 97 10 12 13 7 8 1 1 - 1 2 5 7 5 4 3 2 1 1 1 Sutton Wandle Valley 139 88 104 93 112 28 11 19 20 22 16 8 13 20 16 13 3 9 10 5 1 2 4 1 1 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Sutton Worcester Park 57 67 57 55 65 10 7 9 12 12 3 1 4 2 4 4 5 1 5 4 1 Tower Hamlets Bethnal Green 340 260 282 301 262 36 25 30 29 19 35 18 31 20 8 19 13 10 12 7 1 2 3 3 1 Tower Hamlets Blackwall & Cubitt Town 199 160 212 202 239 10 17 23 19 15 7 3 5 2 3 5 7 13 12 9 1 1 Tower Hamlets Bow East 226 247 230 222 236 29 25 24 18 20 26 9 12 5 6 11 10 13 12 9 1 1 1 1 1 2 2 3 Tower Hamlets Bow West 170 164 181 168 173 21 16 17 15 17 9 14 23 12 16 16 7 6 12 9 1 1 1 Tower Hamlets Bromley North 155 177 138 134 146 17 18 20 18 12 21 15 22 18 15 8 7 7 9 10 1 1 Tower Hamlets Bromley South 111 126 135 121 158 17 19 15 10 10 9 15 4 2 5 12 9 11 7 7 1 1 Tower Hamlets Canary Wharf 306 327 327 308 308 15 32 28 25 23 5 4 3 3 4 7 9 11 5 11 1 1 2 1 1 1 1 Tower Hamlets Island Gardens 107 89 122 135 128 12 11 13 14 7 9 8 5 7 10 4 4 9 7 4 2 1 Tower Hamlets Lansbury 388 368 269 276 277 40 35 22 33 26 54 44 11 16 14 16 11 11 22 15 1 3 1 4 2 1 Tower Hamlets Limehouse 72 98 105 80 63 9 9 11 5 5 13 10 9 1 5 2 3 7 2 2 1 Tower Hamlets Mile End 248 254 253 244 257 26 30 29 22 25 20 21 19 14 12 14 18 17 12 12 1 1 5 1 Tower Hamlets Poplar 211 150 135 183 168 21 13 14 10 12 28 14 10 6 3 8 6 5 4 7 Tower Hamlets Shadwell 256 250 316 266 335 23 29 28 15 22 18 12 11 4 8 8 14 14 9 12 2 1 1 1 2 Tower Hamlets Spitalfields & Banglatown 311 336 321 319 347 17 25 40 22 23 10 8 12 10 7 8 8 14 8 10 3 1 1 1 2 2 1 2 Tower Hamlets St. Dunstan's 154 133 132 179 153 13 15 14 31 15 12 17 16 18 9 5 5 5 12 11 1 2 5 Tower Hamlets St. Katharine's & Wapping 127 120 120 121 132 13 13 14 8 8 2 15 2 2 4 8 2 7 6 4 1 Tower Hamlets St. Peter's 357 363 313 343 295 28 29 25 29 31 30 15 27 20 13 10 10 11 15 18 2 3 1 2 1 1 Tower Hamlets Stepney Green 180 163 150 174 158 22 21 14 20 16 34 16 24 20 12 10 6 8 9 9 1 1 1 1 1 3 Tower Hamlets Weavers 218 232 204 205 238 20 19 19 21 19 12 6 10 11 8 9 14 10 14 15 1 3 1 1 5 2 Tower Hamlets Whitechapel 354 422 457 362 400 14 39 23 17 25 7 12 15 14 9 4 19 16 4 13 2 3 1 1 Waltham Forest Cann Hall 120 165 194 179 177 14 10 11 23 15 3 4 3 4 2 8 5 5 16 14 1 1 1 4 1 1 1 1 3 Waltham Forest Cathall 146 180 125 183 154 10 14 14 10 20 8 6 4 7 2 5 4 7 7 16 1 1 2 2 1 1 Waltham Forest Chapel End 111 118 110 93 110 14 15 8 9 12 10 4 3 2 4 6 9 3 2 7 1 1 Waltham Forest Chingford Green 99 133 106 109 117 17 9 10 16 19 4 4 4 3 2 5 5 6 5 8 2 1 1 1 Waltham Forest Endlebury 99 105 116 96 109 8 7 14 17 7 4 1 2 2 1 6 6 7 11 3 1 1 2 1

Page 196 Page Waltham Forest Forest 136 122 126 145 166 17 10 6 19 19 4 6 - 6 7 10 5 2 9 8 1 6 Waltham Forest Grove Green 94 76 100 92 81 11 9 10 7 13 3 1 2 2 3 8 4 9 6 7 1 1 Waltham Forest Hale End and Highams Park 111 129 107 124 101 14 17 12 11 15 4 10 1 2 3 4 3 5 5 1 2 2 Waltham Forest Hatch Lane 89 82 129 187 125 9 5 9 21 15 3 4 2 11 6 7 2 6 9 8 1 1 Waltham Forest High Street 143 165 165 185 192 15 26 18 16 19 8 5 2 3 1 9 14 9 12 11 1 1 1 1 2 1 Waltham Forest Higham Hill 131 155 163 148 168 21 17 18 16 20 12 12 10 15 12 7 8 9 5 10 1 2 2 1 Waltham Forest Hoe Street 169 154 211 192 179 20 11 16 15 14 10 2 3 8 7 9 7 11 7 4 1 1 2 1 2 1 1 Waltham Forest Larkswood 113 132 124 132 127 4 10 16 9 9 3 5 8 4 4 1 6 7 3 3 1 1 Waltham Forest Lea Bridge 157 153 167 200 163 12 19 22 23 23 4 5 7 10 6 4 8 8 7 12 1 1 1 1 1 Waltham Forest Leyton 162 176 212 210 242 22 16 17 23 32 6 5 8 13 10 12 8 12 12 18 3 1 4 1 3 2 Waltham Forest Leytonstone 121 133 144 148 181 10 6 11 11 16 6 2 3 1 3 4 - 5 6 5 2 3 1 1 Waltham Forest Markhouse 161 192 142 134 139 19 18 20 14 16 10 12 11 6 6 9 7 6 7 7 2 1 1 5 Waltham Forest Valley 105 123 111 143 163 12 7 11 10 19 11 2 3 6 7 3 5 5 3 11 1 1 2 1 Waltham Forest William Morris 133 116 158 116 131 11 13 12 11 15 2 9 2 4 1 8 5 9 6 9 1 1 Waltham Forest Wood Street 181 205 169 161 188 18 18 15 14 20 13 9 4 3 6 10 8 7 6 12 2 1 1 3 3 Wandsworth Balham 106 103 109 112 136 11 9 15 7 7 5 3 3 2 - 6 6 10 2 6 3 1 1 1 2 Wandsworth Bedford 113 118 97 108 118 18 11 8 13 19 6 4 2 3 3 11 7 5 9 17 1 2 2 1 2 1 Wandsworth Earlsfield 139 139 113 94 121 24 20 16 14 13 4 3 2 - 1 13 11 10 6 11 1 1 1 1 1 1 Wandsworth East Putney 156 135 141 137 143 14 10 12 11 13 - 2 - 1 1 11 9 9 7 9 1 1 1 1 1 Wandsworth Fairfield 194 176 154 158 154 25 20 17 21 18 - 2 3 2 2 12 11 6 13 12 2 1 1 Wandsworth Furzedown 120 148 138 112 136 22 19 15 21 19 5 3 7 4 3 16 14 10 16 14 1 2 1 3 10 4 1 1 Wandsworth Graveney 131 178 152 152 217 18 17 15 17 20 - 2 3 - 4 11 13 6 10 12 2 1 1 2 1 1 2 1 2 Wandsworth Latchmere 207 273 213 211 197 25 28 21 25 15 2 15 3 7 1 23 14 14 14 9 3 2 1 1 3 2 3 2 Wandsworth Nightingale 155 146 126 131 150 12 12 11 11 14 1 1 2 1 1 9 6 6 9 8 1 2 1 1 2 1 Wandsworth Northcote 112 181 128 143 152 8 15 14 13 16 2 3 1 - - 5 9 9 10 11 3 Wandsworth Queenstown 227 296 278 279 238 30 26 29 26 27 8 13 8 2 4 19 16 18 15 15 1 2 2 4 1 Wandsworth Roehampton and Putney Heath 221 262 236 210 189 15 16 36 23 25 4 4 16 5 5 11 9 22 12 17 2 2 1 2 1 3 4 3 1 Wandsworth Shaftesbury 105 107 120 94 124 18 10 19 11 18 - 1 2 - 2 10 5 10 5 12 1 1 1 Wandsworth Southfields 156 172 165 173 166 22 14 15 17 8 10 2 3 3 4 11 9 8 7 6 2 1 5 1 Wandsworth St. Mary's Park 189 218 193 183 235 20 21 16 12 26 4 5 7 1 2 12 13 11 8 21 2 2 1 1 7 Wandsworth Thamesfield 137 185 143 132 123 15 12 16 14 8 1 - 2 - - 6 8 7 8 7 1 1 1 1 Wandsworth Tooting 215 266 275 221 216 28 22 22 13 14 6 1 1 4 - 15 7 10 5 8 1 1 1 1 2 3 2 Wandsworth Wandsworth Common 139 121 151 108 119 58 42 60 17 37 48 30 47 9 23 5 7 7 5 7 2 1 6 1 2 1 Wandsworth West Hill 139 137 133 128 128 14 15 16 12 15 6 3 6 3 - 8 12 9 9 11 1 1 1 1 1 1 1 2 Wandsworth West Putney 99 130 94 99 128 11 9 15 10 14 3 3 5 3 2 10 6 10 6 10 1 2 3 1 1 Westminster Abbey Road 143 148 158 176 168 7 11 10 8 9 3 2 - - 1 5 8 5 7 6 1 1 Westminster Bayswater 150 182 186 220 230 14 13 14 16 19 1 1 1 2 - 12 6 12 14 15 1 1 3 2 1 Westminster Bryanston and Dorset Square 324 289 309 296 280 22 20 24 19 16 2 - 1 - - 8 9 13 12 6 1 1 1 Annex 2B | Incidents, fires and fire casualties - ward data

Borough Ward Incidents Primary fires Arson Dwelling fires Fires in care homes and Fire deaths Fire serious injuries

(Accidental) sheltered housing

2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 2015/16 2016/17 2017/18 2018/19 2019/20 Westminster Church Street 270 313 334 339 498 16 20 22 21 23 5 8 10 6 2 6 12 16 14 11 2 1 1 3 1 Westminster Churchill 182 183 179 183 160 17 10 12 13 11 - 3 - 4 - 11 7 5 9 8 2 1 2 2 1 Westminster Harrow Road 187 179 196 172 208 14 11 13 8 10 2 2 1 1 1 9 5 11 5 8 1 3 1 1 1 1 Westminster Hyde Park 236 272 271 290 291 29 19 21 19 23 1 1 3 - 2 17 8 7 8 8 1 1 Westminster Knightsbridge and Belgravia 346 330 350 387 354 15 14 12 17 20 - - - - - 9 6 9 7 15 1 3 1 Westminster Lancaster Gate 255 233 290 299 301 19 20 17 17 17 - - 2 - 1 12 16 7 13 13 1 2 4 2 Westminster Little Venice 124 142 156 176 190 11 10 10 8 14 1 2 2 2 2 7 9 7 6 10 1 1 Westminster Maida Vale 107 120 117 114 142 3 16 10 4 7 - 4 - - 1 3 9 6 2 7 1 2 Westminster Marylebone High Street 587 648 686 611 760 29 22 35 24 31 1 2 2 - 5 11 7 5 8 11 1 2 1 2 Westminster Queen's Park 115 145 140 169 194 18 18 19 10 15 5 5 6 - 2 13 10 15 6 13 3 2 1 2 1 Westminster Regent's Park 331 296 271 313 251 14 15 16 17 21 - - 1 1 - 11 6 9 11 13 2 2 3 6 2 Westminster St. James's 1,390 1,522 1,631 1,698 1,584 68 76 71 84 64 4 5 8 8 10 15 11 12 10 11 2 5 1 2 3 1 2 3 Westminster Tachbrook 156 224 150 118 160 6 10 9 8 8 - 1 1 2 2 5 4 7 3 3 Westminster Vincent Square 198 249 217 231 223 13 13 17 12 15 - 2 1 5 2 6 7 8 5 6 1 2 1 Westminster Warwick 255 303 295 314 321 18 12 10 14 9 - 1 - 2 - 12 5 4 8 5 1 1 1 Westminster West End 1,794 1,867 2,031 1,822 1,777 83 88 94 79 66 5 4 2 3 4 11 16 14 19 16 1 1 6 7 2 Westminster Westbourne 243 235 273 271 335 21 13 16 18 16 2 1 4 3 2 15 9 9 14 12 1 1 2 1 Totals 99533 104732 104714 104841 105664 10637 10619 10630 10134 9596 4135 4195 3764 3258 2892 5301 5102 5228 5013 4896 424 322 367 367 300 36 44 108 40 35 570 542 686 587 492 Note: All incidents attended in London. Note: All primary fires in London (including late Note: All fires (primary, secondary, Note: A primary fire in a dwelling Note: Data includes care and Note: All deaths at fires where the Note: Serious injuries at fires that calls). Primary fires include all fires in buildings, chimney and late call) where the motive is (including late call). A dwelling is a residential homes, and sheltered cause was the fire or smoke. required medical attention at hospital vehicles and outdoor structures or any fire involving recorded by attending crew as 'deliberate'. flat, maisonette or house/bugalow. housing (both self-contained and (either slight or serious, but excluding casualties, rescues, or fires attended by five or more Dwellings do not include non-self non self-contained), precautionary checks and first aid at appliances. contained sheltered housing, or scene). care/residential homes, hostels, etc. Page 197 Page This page is intentionally left blank

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