Cover story Inside Ant Financial’s nest

Alibaba, Alipay, Ant Financial – by now everyone in banking knows the triumvirate of brands that have transformed fi nancial services in . And the domestic story is only the start. Going global will be Ant Financial’s biggest-ever test, with tougher markets, tighter regulation and a whole new world of risk management. But it is nothing if not ambitious By: Chris Wright Illustration: Justin Metz

36 May 2017 www.euromoney.com or a company that is changing the world, Ant Finan- e-commerce parents to which payment engines have been attached, cial occupies modest premises. Far from the funky and so it is with Ant. The heart of the business, the Alipay payment fractured lattices of parent Alibaba’s head offce, Ant platform, came into existence in 2004 to support ’s Alibaba resides in a nondescript grey tower block half an and in particular its online shopping website, the closest hour’s drive across in east China. Chinese equivalent to eBay and Amazon. Alipay was devised as a fa- FThere is little signage upon it to mark its dynamic inhabitant, cility through which money could be exchanged between buyers and nor much evidence of technological sophistication. In the morning, merchants with trust on both sides. 6,000 staff scrum to get into the six lifts that serve the building. In an At this stage, and this stage only, it was like PayPal. “I’m going to overspill tower fve minutes’ walk up the road, Euromoney eventually tell you many times in the next 15 minutes,” says one insider, “that we reaches an executive interview via a plywood-fanked goods lift. are no longer PayPal.” Considering that it has been roughly valued as a $60 billion en- The key to understanding Alipay is that it is considerably more terprise – the true fgure will be clarifed if a long-discussed IPO goes than a payments gateway. The skill of it has been to turn it into some- ahead – it is worth remembering that Ant is still to a large extent a thing truly essential for everyday life. It is deliberately and skilfully start-up that has only existed in its current form since 2014. On some invasive: a company representative calls and pays for Euromoney’s foors, that is what it feels like: on one there is a life-size Iron Man taxi to the train station using Alipay on her phone, then books the fgure, which at frst glance appears to be working on a Dell laptop train ticket to the same way. She could equally use it to pay next to a table football game and an open-plan kitchen. To one side bills, book cinema tickets, contact her doctor, top up the phone, trans- is an exercise bike next to a wall with an orange-painted mural say- fer money to friends or split a bill with those friends. Or she could use ing, in English: ‘Our family’. Decals of Marvel superheroes cover the it for offine transactions – about 30% of Ant’s business and growing windows. – using a QR code and her phone to make payments in supermarkets But this sense of geeky Silicon Valley freshness is misleading, be- or clothing boutiques. These days Alipay likes to be thought of not as cause Ant is so much more than an optimistic upstart. A truer sense of a , but as a lifestyle enabler. the company’s modern reality is on its 16th foor lobby. Perhaps the most transformative moment in Ant Financial/Alipay’s Here a screen runs 20 feet across a wall, with strict instructions story came in 2013 with the launch of a product called Yu’e Bao. The not to photograph it. On it an image of a globe revolves, from which term means ‘leftover treasure’ and it came about because of a realiza- spikes of orange and yellow burst volcanically, representing the pay- tion that customers were parking money in Alipay. Not being a , ment transactions that are taking place through some form of Ant the company could not pay interest, so instead set up a money market Financial’s Alipay network around the world. They reach a mighty fund to offer a return on that unused cash. height in China, as you would expect, but bubbles of activity in Rus- With a minimum investment of a single yuan and a maximum sia and Brazil hint at the company’s future. of Rmb1 million ($145,000), the fund differs from the mainstream Elsewhere on the screen are stats, but no stats about Ant Financial domestic fund management industry and is clearly aimed at the little stay accurate for long: 450 million Alipay users, 200 million online guy, a key part of the Ant Financial underdog ethos. A ubiquitous transactions a day, 1.05 billion transactions in 24 hours during a staff mantra internally is: ‘Bring small and beautiful changes to the November shopping festival. It is a tricky undertaking to keep track world.’ The Ant name comes from the idea that small things can be of it all. The communications staff keep a factsheet of the enterprise’s powerful agents of change when working together. numbers, but they have to be revised bi-weekly as the growth keeps The proposition was suffciently attractive that it became the big- accelerating. gest money market fund in the country in a matter of months and In its early years, Ant was observed from overseas with fascination today has Rmb800 billion under management. It attracted 81 million but little concern. Ant and rival ’s WeChat platform have dem- investors in its frst nine months and has 300 million users now. That onstrated beyond doubt that China is the world’s most vibrant fntech is more than there are investors in the A-share market. market, achieving domestic usage levels that outstrip the population The frst lesson from this is just how effortlessly and powerfully of most continents. But they have been local, landlocked phenomena. Ant Financial eased into fnancial services, by keeping things simple. Now, however, Ant is spreading internationally, with steadily bigger The second lesson – which will be very relevant as it grows over- ambitions. Its MoneyGram bid – although in the balance at the time seas – is how easily it slipped off the troublesome burden of licences. of writing – is the clearest illustration yet that Ant aims to do much Ant Financial does not have a securities licence. So it offers the fund more than just serve Chinese tourists in overseas restaurants. This has through Tianhong Asset Management, which does have a licence from consequences for everyone in mainstream fnancial services. the China Securities Regulatory Commission – and Ant is the majority “Our vision is that we are trying to serve 2 billion customers within shareholder of Tianhong. It is also important that one of the main the next 10 years,” says Jia Hang, senior director in the international drivers of the Yu’e Bao idea was Eric Jing, then CFO but now CEO, business unit at Ant Financial and the man responsible for the global and it may give an indication of his priorities. roll-out of the core Alipay business. “That gives you a sense of scope.” Another important point to understand about Ant Financial is that Only 30% of the human race? Some start-up. it is a lot more than just Alipay. For sure, Alipay, is at the heart of it all – analysts at EY estimate the system handles 68.4% of China’s mo- THE ALIPAY/ANT FINANCIAL DOMESTIC STORY IS WELL- bile payment transactions and more than half of Chinese third-party known by now, but the business is poorly understood outside China. online payments. But numerous other businesses have been launched The true powerhouses of Chinese fntech have all been driven by over the last few years, among them MYBank, a private online bank

www.euromoney.com May 2017 37 Cover story

for bicycles, particularly in Shanghai and largest money market funds almost as an Hangzhou. You simply f nd a bike on the aside should convince any doubters that it street, use your phone app to unlock it and is a genuine threat to the country’s f nancial leave it wherever you want to go, where- mainstream. upon other users will be able to use GPS to locate it or other bikes in the f eet. If you have got a good Sesame credit score, you do THAT IS THE PICTURE AT HOME. BUT not have to pay a deposit. You can do the what about overseas? Where is Jia Hang go- same with car hire, or when checking into ing to get his 2 billion customers from? Even a hotel. They are replacing the model of the China is not that big. credit-card guarantee. His ambition ref ects that at the very top. Lucy Peng, the former Ant Financial CEO “Globalization,” says CEO Jing, “is Ant who now serves as executive chairman, Financial’s most important strategy for the likes to say that if Alipay is the backbone coming decade.” of Ant Financial, then Sesame Credit is its The thing is, although the growth of Ant conscience. Financial and Tencent/WeChat has been The fashion in the f rm these days is to mesmerizing, there is widespread acceptance say that Ant Financial is not a f ntech, but a – even internally in those organizations – that techf n; a distinction that causes even some the circumstances in China have been unique “So this is a three-layer model. insiders to roll their eyes, although they and pretty much perfect for the evolution and The f rst layer, the foundation, all talk about it and it is even enshrined in then dominance of f ntech. a mural by the lifts. The idea is to suggest First and most obviously, there is the enor- is payment. The second is that, genetically, Ant is a tech company that mous population. Anything is scalable when lifestyle service. And the third happens to be using that tech in f nancial you have 1.35 billion people to aim at. Better is f nancial services – loans, services, rather than a f nancial services still there is an enormous and growing middle insurance, wealth management” company trying to leverage tech into what class with disposable income, including many they do. Well, maybe; it is true that Ant is aff uent young people. Jia Hang, Ant Financial developing extraordinary technology like Then you have the fact that in China using virtual reality goggles to pay for online have, historically, under-served the retail and established in 2015 to serve small and micro goods by nodding or even by blinking. It has small-business segments of China, leaving an enterprises; Ant Fortune, a wealth manage- an incubator division called F Lab run by easy gap for f ntechs to f ll that would not be ment app that includes Yu’e Bao as well as Lin Feng, a tech-head who says things like: the case in, say, the US. access to numerous other products; and Ant “It is very boring to have to take off your Third, you have a population that is Financial Cloud, which offers cloud comput- goggles for payment.” extremely comfortable with the use of a ing services for f nancial enterprises. But no matter whether it is a f ntech or smartphone for transactions, having largely But the most interesting is Sesame Credit, a techf n, the fact is that Ant Financial is missed out earlier stages of bank evolution known domestically as Zhima Credit. a powerful force in Chinese f nance, and from f xed- phone banking to credit cards. Without it, Ant would not be what it is, and its seamless creation of one of the world’s More than one person in two in China uses a certainly would not be expanding. In China, most people do not have a credit Payment method used most regularly history. They do not have credit cards either, Survey of 1,000 urban consumers, H1 2016 which are generally a quick way of acquir- Alipay ing some history. Consequently, many Alipay Cash users do not have a credit score. The trick Ant Financial has pulled is to turn this apparent Debit Card risk into a business opportunity. Users sign WeChat up and allow their data to be collected, after Online banking which Ant tracks consumption data through UnionPay Quick Alipay: how and when people pay, whether QQ Wallet First-tier cities they pay on time, how often they are late and JD Pay Second-tier cities whether they pay by instalments.

All of this information gives the user a Others Third-tier cities

score, a Sesame credit rating, which they can 0 30 % of respondents 60 90 then use for other purposes. For example, there is a growing trend for a sort of Uber Source: FT Confidential Research

38 May 2017 www.euromoney.com powerful domestic Chinese fntech players will be able to replicate their success abroad – or whether they, ultimately, will prove unable to compete outside of their Galapagos-like protected market.” How can Ant Financial expand when other markets surely do not offer the same environ- ment? Only India can compare for popula- tion. In any event, Ant does not have the right licences in most locations.

he frst wave of Ant Financial’s outward expansion followed the easy money, Chinese tour- ists. So, for example, when Alipay/Ant signed an agree- Tment with Commonwealth Bank of Australia, the pitch was to allow Chinese visitors to use Alipay technology in Australia through CBA’s e-commerce and point-of-sale infrastructure, while also allowing Australians to use Alipay when buying Alibaba products. It is a no-brainer for any partner. “The prospect of bringing our customers closer to a globally leading mobile payments provider and its 450 million active users is truly exciting,” says Kelly Bayer Rosmarin, group executive of institutional banking and markets at CBA. For the same reason, is now allowing Alipay to use its devices and technology in Korea, despite apparently being in competition with it. Chinese tourists are quite a constituency. Outbound spending by Chinese tourists increased at a compound annual growth rate of 36% a year from 2010 to 2015, accord- Much more than a geeky start-up. The Marvel ing to Citi. Through this, as of December superheroes and unprepossessing exterior belie Ant 2016, Alipay was supported in 70 countries Financial’s much more serious modern reality and regions and in 18 currencies, with tax reimbursement supported via Alipay in smartphone to conduct fnancial transactions, it is clear that not all products and services 24 countries. By then, Alipay was already mainly through Alipay or Tencent’s WeChat can simply be replicated in the west,” says linked with more than 200 overseas fnancial payment service. Neal Cross, chief innovation offcer at DBS institutions and payment solution providers Fourth, there is a regulatory environment in , in a written statement jointly to enable cross-border payments, either for that has been benign for fntechs. It is getting attributed to James Lloyd, Asia-Pacifc fntech Chinese travelling overseas or for overseas tougher now, but, if anything, that is better leader at EY. “China’s heady mix of rapid customers who have bought goods from still for the BAT triumvirate (Baidu, Alibaba urbanization, regulatory acquiescence, a mas- Chinese e-commerce sites. and Tencent) and peer-to-peer leader Lufax; sive and underserved SME market, escalating The second wave of Ant’s international they grew when it was easy to do so and now e-commerce growth, and explosion in online expansion – helping non-Chinese use Alipay fnd strengthening regulation makes it harder and mobile penetration, have created a fertile to buy Alibaba products from outside China for others to join them. ground for innovation in commerce, banking – is also a powerful one. “While there are lessons to be learned from and fnancial services more broadly.” “We are serving over 40 million non- the rise of fntech in China – including from Cross adds: “From an international Chinese people making purchases on Ali the response of regulators and incumbents – perspective, the key question is whether these Express,” says Hang, speaking of the Alibaba

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international platform. “To do that, we need sibly the only fnance-related company in the The model involves the local to connect to all the funding channels – world growing faster than Ant or Tencent. company having the front end, the local nous banks, e-wallets or other payment methods – Alibaba and Ant invested more than $500 and the licences, and Ant Financial in the all over the world and make sure people from million in Paytm’s parent, One97 Commu- back providing technology and a vision for Russia, Brazil, Europe can make payment.” nications, in 2015, and have since built up a how the business should look. Ant is certainly This is where the spikes on Ant Financial’s stake of more than 40% in the business (they hands-off on the business side. Chen is chief lobby globe are interesting; Brazil is Alibaba’s decline to give the exact percentage). country offcer for India at Ant Financial but largest overseas market, followed by Russia. Paytm is the closest equivalent in India to is not based in India, spending the majority It is the third wave that will prove to the Alibaba/Ant story. It started out as an of his time in Hangzhou. Nevertheless, Chen be the biggest and most transformative online method of recharging mobile phones, paints it as very much an Ant-driven initiative driver. This is the export of the whole Alipay then grew into a bill payment digital wallet that Paytm has grown from mobile recharge model through partnership – and specif- and then a broader online marketplace. It to the broader lifestyle integration character- cally, through partnership with established gained a licence from the Reserve Bank of istic of Alipay. (It is not clear whether Paytm’s businesses that have licences and compliance India to launch a payments bank in January, driven and vigorous founder, Vijay Shekhar procedures in place locally. focused, in Ant Financial style, upon bringing Sharma, sees things quite the same way.) “For us, compliance is the most important basic fnancial services to hundreds of mil- The business might become bigger still. thing in each country,” says Hang. “That is lions of unserved or poorly served Indians. Paytm gained a payment bank licence in why we need a partner. We don’t want to do The new bank, which was formally launched January through which it will offer deposit it by ourselves. in March, also allows payment through QR and wealth management services (it already “Secondly, we only want a minority of the codes, just as Alipay does. offers a virtual gold product). shares: we share the product and help the Paytm already has 215 million custom- “Achieving a large user base is never the company grow quickly, and we get the beneft ers, nearly half the 450 million Alipay fgure only focus,” says Chen. “It has to be focused from our revenues. Our partner handles all despite almost all of the growth having come on the user case coverage of the network: the the regulatory requirements like the licence only in the last two years. (Paytm is said to reach of the customer.” Chen describes the and the provision of all the right information have gained 50 million users in the aftermath alliance with Paytm as being “not just the to the local central bank or the government. of India’s demonetization initiative and the technology perspective, but the sharing of “We are heavily dependent on our local cash crunch that followed it.) business minds, of our business philosophy”. partner. Apart from compliance, they have And it is a perfect ft. India is the only India is also a good ft because of the the local experience: they know the culture, other country in the world to boast a similar government’s focus on digital banking as a the language, what the market needs. What market size to China, both in terms of method of fnancial inclusion. “We believe we can provide is operational experience, population and the leapfrogging of conven- technology can change people’s lives,” says knowledge, product, technology. We are tional banking by much of the newly affuent Chen, delivering a widespread Ant Financial middle-to-end, but they are the front.” population. India at a state level has spent mantra. “The government is very focused on years building the infrastructure for fntechs equal fnancial services for Indians. It’s good, to thrive and it is ripe for any mechanism because it means that what Paytm is doing is THE CLEAREST EXAMPLE OF THIS that allows fnancial convenience to people also on the agenda of India’s overall digitiza- approach is the Indian company Paytm, pos- who are not wealthy. But its regulatory tion process. We are happy to be part of that environment is a minefeld. So rather than journey.” The web spreads build something from scratch, why not take And Paytm is just one of several examples. Internet users and internet penetration rate in China a minority stake in a business that looks like In Thailand, the partner is Ascend Money. In

800 55 you, acts like you, knows the market and has South Korea, it is Kakao Pay. In the Philip-

53 the licence? pines, it is Mynt. 750 “We were thinking that we would like to Always the model is the same. Ant an- 51

Internet penetration % fnd a market similar to China,” recalls Benny nounced it would invest $200 million in 700 49 Chen, Ant Financial’s country manager for Kakao Pay, the subsidiary of 47 India. “It is a fast-growing economy with a South Korean messaging platform Kakao, in 650 45 massive and young population, but as well February, as part of a larger strategic partner- 43 600 as that, the fnancial system is not well- ship to offer an Alipay model to Kakao Pay’s Number of users (mln) 41 established. Probably more than 70% of the 14 million users (Kakao itself has 48 million 39 550 population has never had the chance to enjoy users). In the Philippines, also in February, 37 fnancial services before. Ant tied up with Globe Telecom, one of the 500 35 “That brought us to thinking that maybe biggest mobile operators in the country, and technology is the only way to massively Ayala Corporation, one of the largest con- Jun 13 Jun 14 Jun 15 Jun 16 Dec 13 Dec 14 Dec 15 change the landscape of fnancial services – glomerates, to buy in to Mynt. Mynt operates Source: CNNIC, DBS, EY very similar to China.” a micropayment service called GCash and a

40 May 2017 www.euromoney.com business called Fuse Lending, which offers served, which include digital consumers and second is lifestyle service. And the third is personal and business loans to unbanked the under-banked,” says Vichitkulwongsa, f nancial services – loans, insurance, wealth Filipinos through mobile technology, alterna- who says he wants to reach 100 million cus- management. tive data and new credit scoring methods. Ant tomers and SMEs in Thailand and southeast “We are focused on the mid- to low-level will own what it calls a “substantial minor- Asia by 2020. “Our partnership with Ant will people. We are not serving VIP users: the ity” in Mynt. help accelerate innovative f nancial services traditional f nancial institutions can provide Southeast Asia offers the same high- and platforms, enabling a strong f nancial them a much bigger service. We’re more population, low-service metrics as India and services ecosystem.” focused on the normal people.” China. Do not expect to see Ant making Ant’s international endeavours will not In all these places, the smartphone will be waves in Singapore (although Alibaba owns stop with payment. It will grow through the vehicle through which these people, some a stake in the local Lazada online commerce credit scoring and lifestyle facilitation just like of them underserved, some of them wholly business). The population is not big enough Alipay itself did. “It is based on payment, but unbanked, become customers of a distant and is already well-served f nancially. But through that we can have a lot of data from Chinese f ntech. This is where Hang will get Punnamas Vichitkulwongsa, CEO of Ascend the user side and the merchant side regarding his 2 billion from. Group, the Thai payment f rm through which their daily behaviour,” says Hang. “Based on “China will probably be 0.6 billion; you Ant is pushing its products and technology, that, we can provide lifestyle service, calculate can’t get everyone. India, maybe 0.3, 0.4 says there are 370 million people in southeast their scoring for credit and offer them f nan- billion. So I need to f nd another billion from Asia without bank accounts. That is a big cial services. southeast Asia, from Africa, from the Middle market to aim at. “So this is a three-layer model. The f rst East, from South America.” “It’s our life purpose to help the under- layer, the foundation, is payment. The Doing so, of course, raises questions not just about regulation but also credit assess- Ant’s anatomy ment. When asked about this, Hang admits: Where the company comes from and where it is going “We still don’t have a very clear idea about that.” But the answer will likely be the same as regulation: rely on the partner to handle it, backed by Ant Financial’s own technology ALIBABA • One of the world’s biggest e-commerce and systems helping them to engineer their platforms • Revenue of $7.7bln in third quarter alone own credit scoring systems. “It’s not just the • Expecting 53%year-on-year revenue growth in 2017 product and the technology that we can copy • Conducted 493mln mobile transactions in China retail in December to India or Thailand. We need data,” he says, with customer consent to use it. ALIPAY PARTNERSHIPS • Ant Financial’s main Out of a global staff of 7,000 at Ant • There are dozens around the business world • Started as the payment Financial, 1,500 are in risk management. • Highlights include gateway for Alibaba investments in Ascent Money • Has 450mln customers Alipay says its capital loss rate is lower than in Thailand and Mynt in • Processes 200mln online Philippines transactions a day 0.001%, which, it points out, is lower than the individual likelihood of being hit by a me- teorite. But holding those numbers together through international expansion may be the ANT FINANCIAL PAYTM company’s biggest challenge. • Spun off from Alibaba ahead of • Ant Financial’s MONEYGRAM the parent’s IPO in 2014 most-important foreign • Ant bid $1.2bln to buy this US • Valued at $60bln afer a private holding: owns about 40% remitance business funding round • A mobile wallet business, • Faces a rival bid and close US • Part financial services, part India’s closest equivalent to scrutiny ‘lifestyle enabler’ Ant • Has 215mln customers hile Hang heads the overseas engage- ment of Alipay, Ant Financial also has a OTHER ANT FINANCIAL president of interna- BUSINESSES • MYBank, a private online SESAME CREDIT tional business, who presents a quite different bank (ZHIMA) W • Ant Micro Loan • A credit-scoring business face for the group. Douglas Feagin joined • Koubei, an Ant/Alibaba JV YU’E BAO based on big data allowing users to find • An online last June from Goldman Sachs, where he had merchants wealth-management product • Insurance products linked to Alipay spent 22 years, much of it as head of the f - • Has Rmb800bln in assets and 300mln users nancial institutions group for North America • Became one of the world’s largest money-market funds and in Asia. within months of launch He has followed a conveyor belt of talent from Goldman to Chinese f ntechs and e- Source: Euromoney commerce leaders, including Michael Evans,

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formerly Goldman vice-chairman and now ground up, with all of its infrastructure and One Road initiative. president of Alibaba; Martin Lau, a former compliance capability, would be time-con- The other trend Ant/MoneyGram is fght- Goldman executive director who is now suming and possibly not worth the effort, so ing against is the scrutiny of Chinese buyers president of Tencent; his chief strategy offcer, if the MoneyGram bid fails – with Kansas- of US assets by CFIUS (Committee on For- James Mitchell, a former Goldman managing based Euronet having made a competing $1 eign Investment in the US), the US regulatory director in New York; and Tony Yip, global billion bid that faces none of the regulatory body, in Trump’s America. Perhaps it helps head of investments at Baidu, who is a former dramas that a Chinese company will encoun- that Jack Ma was one of the frst visitors to managing director in investment banking at ter – Ant is perhaps more likely to look at an- Trump Tower after the US election. Goldman in . other acquisition rather than trying to build Feagin wrote an open letter in April Feagin has been a driving force in the at- the business itself. The compliance burden of attempting to head off these concerns, stress- tempted acquisition of MoneyGram, which moving money across borders, even in small ing that data collected by the business would is, as fntechs like to say, a game-changer. amounts, is not something to be taken lightly. be stored locally – on “ironclad US-based The $1.2 billion bid for MoneyGram Perhaps for this reason Ant is keen to paint servers,” no less – and that Ant would invest International, the US money transfer frm, is itself as a background player, even when it in global compliance and anti-money laun- of a totally different order to anything else would be an outright owner. In a letter to the dering programmes. Ant Financial has tried internationally before. Wall Street Journal in February, Feagin wrote: The next step? Sooner or later an IPO This is not an attempt to take a minority “MoneyGram will continue to be head- is coming – and every investment bank stake. This is a bid to buy a whole business. quartered in Dallas and run by its current in China and the world wants a piece of Ant wants it enough to have increased its US-based management team after the deal it. They have been jostling, in one way or original $880 million bid by 36% in April. closes. Ant Financial will continue to invest another, for years. Alibaba’s $25 billion The main thing that MoneyGram would in MoneyGram’s systems and compliance 2014 IPO was led by Credit Suisse, Deutsche achieve is the purchase of a ready-made glob- programs.” Bank, Goldman Sachs, JPMorgan Chase, al cross-border remittance business. Through Whether it succeeds or not, the bid for Morgan Stanley and Citigroup – all six of the expansion of Alipay, customers can MoneyGram is a statement in itself. Ant them will be hoping for a place on the Ant already use their app to pay for things online is taking on a number of themes working mandate. Several of them advise the group or in shops, but they cannot send money to against it with this bid. One is the fact that in an M&A capacity too. Citi advised Ant friends or relatives abroad, or indeed home China, at a state level, has turned against Financial on the MoneyGram bid. Credit from overseas. big outbound acquisitions, and indeed the Suisse’s Vikram Malhotra is considered one “Of course, it makes a lot of sense on the outbound fows of client money that Ali- of the closest bankers to Alibaba and the business side, but there are also a number of pay’s expansion would facilitate. In this re- group. things we can improve for this market,” says spect, Ant fnds itself swimming against the When it comes it may be across multiple Hang. The fees involved in small remittances, national tide, which matters. Ant is private jurisdictions, domestic and international; he says, are unusable. Sending $50,000 is sector, but has some powerful state-backed if those venues include Shanghai or Hong fne, “but if you want to send $50, or $5 for a shareholders and its efforts to align itself Kong, it is a certainty that mainland houses cup of coffee, it’s not workable. We are more with national policy goals are refected on will be on the ticket too. (The Alibaba IPO focused on those small amounts, the tickets those reception-area screens, where one omitted Hong Kong because the stock less than $2,000. Nobody does this market.” graphic makes an attempt to link the com- exchange would not allow its partnership Trying to build such a business from the pany’s expansion to the nation’s One Belt structure; that would not be an issue for Ant Financial.) Bank fees lost to digital payments The ardour for the company has long In 2015 since been made clear. The $4.5 billion Series B funding round it closed in April 2016 was Total non-cash potential Total fees lost to the biggest single private placement from a merchant fees internet/mobile payments 1,200 fntech worldwide, raising money from the Total fee losses due to non-cash spending China Investment Corporation sovereign 1,000 Fee losses due to wealth fund, China Life and China Develop- card spending Transaction fee 800 lost to ment Bank – in short, without having to set Fee losses due to third-party players 600 online spending foot outside . Rmb billion It remains to be seen how international ap- 400 Remaining petite for the company’s stock compares with transaction 200 fee that domestic funding round, but it will be no

0 surprise if the foat of this outsized start-up in 2010 2015e 2020e 2015e 2020e the charmless grey Hangzhou tower turns out Assumes 0.78% transaction fee to the biggest IPO since its parent, Alibaba, Source: EuroMonitor, iResearch, Kapronasia Analysis shook the markets in 2014.

42 May 2017 www.euromoney.com