Cancellation and Accident Insurance for One Hotel Stay
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Cancellation and accident insurance for one hotel stay Insurance Product Information Document Company: Europäische Reiseversicherung AG, Vienna Product: Hotel Cancellation Plus PLEASE NOTE: This document contains only the most important information relating to your insurance contract. The insurance policy, the Fact Sheet as well as the EUROPÄISCHE travel insurance conditions ERV-RVB Hotel Industry 2012 provide for the complete pre-contractual and contractual information. What is this type of insurance? Hotel Cancellation Plus is a cancellation and accident insurance for one hotel stay. What is insured? What is not insured? Trip cancellation and trip interruption insurance General If a trip has not been commenced or the trip is deliberate or gross negligent acts by the insured interrupted. person The following are insured events: journeys which have been undertaken in spite of unexpected serious illness travel warnings serious physical injury caused by an accident strike or official orders death considerable impairment due to alcohol, addictive pregnancy and pregnancy complications drugs or medicaments serious damage to the property at the place of Trip cancellation and trip interruption insurance residence as a result of an act of God, fire, burst if the reason for the trip cancellation or interruption water pipes or criminal acts already existed or was foreseeable If a trip has not been commenced, we pay the existing illness which has been treated on an cancellation costs due under the respective contract outpatient basis in the last six months or on an up to the amount of the insured journey costs. inpatient basis in the last nine months before the If a trip has been cancelled, we pay the unused travel policy is taken out (in the event of trip cancellation) services up to the amount of the insured journey or before the trip is started (in the event of trip costs. interruption) Search and rescue In the event of an accident, distress at sea or in Are there any restrictions on cover? mountains, we refund the search and rescue costs General up to € 7,500. The benefits are limited at each insured event with the agreed sum insured. Where am I covered? You are covered in Europe. The tariff “Europe” covers Europe in the geographical sense, all Mediterranean states and islands, Jordan, Madeira, and the Canary Island. What are my obligations? • The insurer must be immediately notified of any insured event and losses must be kept at a minimum. • You are obliged to contribute to the determination of the facts. In particular, you must provide information as well as the original documents. • Upon the occurrence of an insured event you must immediately cancel the trip, however, at the latest, in the moment such insured event increases the cancellation costs. Status 10/2018 IPID Hotel Cancellation Plus Page 1 of 2 Cancellation and accident insurance for one hotel stay Insurance Product Information Document Company: Europäische Reiseversicherung AG, Vienna Product: Hotel Cancellation Plus When and how do I pay? The premium is a one-off premium and must be paid when the policy is taken out and in accordance with the agreed method of payment. When does the cover start and end? Only trips with a duration of up to 31 days are insured. Insurance cover is subject to payment of the premium. Trip cancellation insurance: Insurance cover is provided from the taking out of the insurance. If the insurance is taken out on the basis of an insurance offer which has been sent with the booking confirmation, insurance taken out not later than five days after the journey is booked is deemed to have been taken out at the same time as the journey is booked. If the insurance is not taken out at the same time as the journey is booked, cover for trip cancellation benefits does not start until the 10th day following conclusion of insurance (except in cases of accident, death or act of God). In relation to any further insurance benefits, insurance cover is provided upon the commencement of the journey and ends upon returning to such place or the prior expiry of the insurance. How do I cancel the contract? The insurance contract terminates automatically at the end of the trip or if the maximum duration of an insured trip is exceeded (31 days). This insurance product information document is based on the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 implementing Directive (EU) 2016/97 of the European parliament and Council of 20 January 2016 on insurance distribution. Europäische Reiseversicherung AG, Registered office in Vienna, Kratochwjlestraße 4, A-1220 Vienna. Phone: +43/1/317 25 00, E-Mail: [email protected], www.europaeische.at Commercial reg. HG Wien FN 55418y, UID-Nr. ATU 15362408 Supervisory authority: FMA Financial Market Authority, Department: Insurance Supervision, Otto-Wagner-Platz 5, A-1090 Vienna. Europäische Reiseversicherung AG belongs to the Group of Assicurazioni Generali S.p.A., Trieste, which is registered in the register of insurance groups of IVASS under no. 026. Status 10/2018 IPID Hotel Cancellation Plus Page 2 of 2 Hotel Cancellation Plus Benefits Trip cancellation up to selected trip price 1. Cancellation costs if trip not started (no excess) For trips already booked before the date on which insurance is taken out, cover does not start in respect of benefit 1 until the 10th day after th e insurance is taken out (except in cases of accident, death or Acts of God). Trip curtailment 2. Reimbursement of booked but unused travel services up to selected trip price Delayed arrival 3. Reimbursement of additional costs of overnight accommodation and meals up to € 400.- during the outward journey Involuntary extension of holiday 4. Reimbursement of additional costs of overnight accommodation and meals up to € 2,000.- at the holiday destination Search and rescue including helicopter rescue 5. Search and rescue costs in the event of an accident, or in the event of distress up to € 7,500.- in the mountains or at sea 24 hour emergency call and immediate assistance yes Cover applies in respect of one trip of up to 31 days in Europe. The contractual basis are the EUROPÄISCHE travel insurance conditions (Hotel Industry) 2012 (ERV-RVB Hotel Industry 2012), which can be found on the following pages. All insurance benefits are subsidiary. Insurer: Europäische Reiseversicherung AG, Kratochwjlestraße 4, A-1220 Vienna. Phone +43/1/317 25 00-73930, Fax +43/1/319 93 67. E-mail: [email protected], www.europaeische.at. Seat in Vienna. Commercial register HG Wien FN 55418y. Supervisory authority: FMA Financial Market Authority, Department: Insurance Supervision, Otto-Wagner-Platz 5, A-1090 Vienna. Europäische Reiseversicherung AG belongs to the Group of Assicurazioni Generali S.p.A., Trieste, which is registered in the register of insurance groups of IVASS under no. 026. Pr emiums for one trip up to 31 days in Eu rope Trip price up to Pr emium Trip price up to Pr emium Emergency number 24 hours a day Phone +43/1/50 444 00 € 200.- € 10 .- € 2,500.- € 125 .- Europäische Reiseversicherung AG, € 300.- € 15. - € 3,000.- € 150. - Kratochwjlestraße 4, A-1220 Vienna € 400.- € 20. - € 3,500.- € 175. - Service Center: Phone +43/1/317 25 00-73930 € 500.- € 25. - € 4,000.- € 200. - Fax +43/1/319 93 67-73930, € 600.- € 30. - € 4,500.- € 225. - E-mail: [email protected], € 800.- € 40. - € 5,000.- € 250. - www.europaeische.at € 1,000.- € 50. - € 6,000.- € 300. - € 1,200.- € 60. - € 7,000.- € 350. - If you are taking out Hotel Cancellation Plus for more than one € 1,400.- € 70. - € 8,000.- € 400. - person travelling together, please select the premium for the trip price (incl. any additional booked benefits and travel expenses) € 1,600.- € 80. - € 9,000.- € 450. - for all persons. Please note that the maximum sum insured for € 1,800.- € 90. - € 10,000.- € 500. - trip cancellation per booking/event insured is € 10,000.-. Higher € 2,000.- € 100 .- sums are only valid if approved in writing by Europäische. Insured reasons for Trip cancellation / Trip curtailment The following events are covered as reasons for trip cancellation / trip curtailment, if as a result you are unexpectedly unable to commence the trip or have to curtail it: • unexpectedly occurring serious illness, serious physical injury caused by an accident, adverse reactions to a vaccination or death; • loosening of implanted joints; • unexpectedly occurring serious illness, serious physical injury caused by an accident or death (including suicide) of a family member, making your presence absolutely necessary; • pregnancy, if the pregnancy is determined after booking the journey, or severe pregnancy complications up to the 35th week of pregnancy inclusive; • serious damage to your property at the place of residence as a result of acts of God (e.g. flood, storm), fire, burst water pipes or criminal act of a third party, making your presence absolutely necessary; • loss of job without fault, as a result of notice of termination issued by the employer; • call-up to basic military service or alternative civilian service; • submission of an action for divorce to the competent court or, in the case of registered life partnerships, the submission of a petition for dissolu- tion before the trip to be taken jointly by the married couple/civil partners; • dissolution of the relationship of two partners living together (who have had the same registered address for at least 6 months) by the giving up of the joint residence immediately before the trip to be undertaken jointly by the partners concerned; • failure to pass the school-leaving certificate examination, or a similar final examination for a course of school education lasting at least 3 years; • receipt of an unexpected judicial summons. Family members shall be the spouse (or registered life partner or live-in partner in a joint household), the children (stepchildren, children-in-law, grand- children, foster children), the parents (step parents, parents-in-law, grandparents, foster parents), the siblings and brothers-in-law and sisters-in-law of the insured person; in the case of registered life partner or live-in partner in a joint household also their children, parents and siblings.