Migros Logistics As Accurate As Swiss Clocks with Automic Dollar Universe

Customer Case Study

Migros Logistics as accurate as Swiss clocks with Automic Dollar Universe

Migros is the largest retailer in Switzerland, distributing products to more than 600 supermarkets. In a highly competitive market, business success is, above all, based on maintaining customers’ BUSINESS CHALLENGES satisfaction levels – which can be as fragile as the food and • Reduce distribution costs beverage products available from the retailer. Logistics is at the • Optimize supply chain heart of Migros activity – it is the bridge between the group, its distribution businesses and its customers. • Improve accuracy of order processing • Centralize logistics operations Supplying perishable items requires meticulous preparation to ensure they arrive on supermarket shelves at the freshness level expected by customers. Optimizing and securing the supply chain AUTOMIC SOLUTION is a key factor in enabling timely delivery of orders from suppliers • SAP integration to schedule SAP and non-SAP jobs to stores. • Centralized view with a single point of control Efficient Logistics are Key to Customer Loyalty and • Distributed architecture Satisfaction • Event-driven scheduling As a leading retailer with customers who want to buy fresh food and beverages every day, Migros has established a well-organized logistics operation founded on delivering on time and accurately. Previously, Migros relied on decentralized logistics, with 10 CUSTOMER BENEFITS autonomous regional co-operatives running their own distribution. • Non-stop production services Migros handed off these processes to external partners, which • Rapid turnaround times added to delivery costs as well as extended delivery times. Opting • Assured order delivery for a standardized, centralized logistic strategy, Migros decided to undertake structural improvements. • Lower IT operations costs

Two major projects, named SAP ZWW Food/ Nearfood and SAP ZWW Non-Food, were created to establish the daily food and beverage collection needs of each regional cofoperative. SAP “With Automic Dollar Universe as an Retail was selected by Migros as the business application that important part in the process chain, the would provide global centralization of its logistics processes. While Migros logistics team knows at 4 a.m. these projects were mission critical, consolidation of data and daily delivery of orders created by SAP Retail needed to be optimized to each morning exactly which products are fit Migros’ business timetable. needed throughout Switzerland. This is an essential contribution to the supply Automation of Food and Beverage Logistics IT assurance for our supermarkets.” Operations Convinced that delivery times and costs could be enhanced with Patrick Mosberger, accurate, reliable, and fully automated logistics workflows, Migros Head of Infrastructure Services decided to invest in an enterprise job scheduler to automate and monitor end-to-end batch logistic processes. To achieve their aims, Migros identified they would need a job scheduling solution to:

• Automate both SAP and non-SAP batch jobs on their UNIX platform • Ensure non-stop production services without any single point of failure

Matching these criteria, Migros chose SAP-certified Automic Dollar Universe as a cross-application job scheduling solution that would orchestrate its SAP logistics operations along with all non- SAP operations.

Automic Dollar Universe Ensures Logistic Process Continuity Migros automates 3,000 jobs each day with Automic Dollar Universe, executing an important workflow that spans different applications including SAP Retail and Oracle E-Business Suite. These critical process flows also interface with external systems as well as managing data transfers and backup solutions.

Automic Dollar Universe equips each server with full automation capability, ensuring it remains autonomous. As a result, Migros is ensured there will be no single point of failure in its step-by-step process. Orders coming from the 600 Migros shops are collected by the 10 regional cooperatives, then gathered and consolidated at Migros-Genossenschafts-Bund.

Logistics operations are completed in the shortest time possible. Besides its event-driven and just-in-time dynamic scheduling and sequencing, Automic Dollar Universe allows logistic tasks to go straight through processing. Migros is thus ensured of timely service delivery with: • All data being collected by 12 p.m. • Consolidation and updating of new product orders processed before 4 a.m. Only two hours are required to process and consolidate the stock of over 100,000 items each day

Orders Delivered On Time – Every Day Needing to order and retail more than 400,000 perishable dry and deep frozen goods each day, Migros relies on Automic Dollar Universe to support its business operations. Any failure in its batch processes that results in a stoppage will rack up costs very quickly.

With Automic Dollar Universe, Migros operators monitor all logistic IT operations from one single point of control and gain a comprehensive system-wide view. Consolidation of real-time information from all servers allows tracking of critical jobs and immediate intervention when problems occur prior to them becoming visible to the users. Working with a single job scheduling solution also ensures Migros minimizes training and maintenance costs.

For more information or product demonstration please visit www.automic.com

Automic, the leader in business automation software and acquired by CA Technologies, helps enterprises drive competitive advantage by automating their IT and business systems - from on-premise to the Cloud, Big Data and the Internet of Things. With offices worldwide, Automic powers 2,700 customers across all industry verticals including Financial Services, Manufacturing, Retail, Automotive and Telecommunications. More information can be found at https://automic.com