AN IN-DEPTH VIEW
Cleo | Cleo Harmony - An In-Depth View 1 OVERVIEW
ABOUT THIS PAPER Many companies today have a number of B2B, application, cloud, and big data integration processes that they must maintain. IT departments are supporting Remove Complexity and Take Control of Critical Data Flows complex and inefficient In a business environment where growth is fueled by new markets, new lines of business, mergers, infrastructures in which systems have been grown and acquisitions, companies are faced with the daunting challenge of how to support growth and cobbled together, while managing a complex “spaghetti” infrastructure. Enterprise integration solutions enable you creating a complex variety of to support and manage your data flows with the governance and security you require, while also tools and interfaces required supporting the scalability and reliability needs of your business. The Cleo Harmony enterprise- to run the business. Cleo scale solution, part of the Cleo Integration Suite, ensures the end-to-end integration necessary to Harmony is the solution to meet business and regulatory requirements. It also enables 100% uptime, enhanced visibility, and help you weather the storm. This paper describes the key seamless integration of disparate systems for ultimate scalability as your business expands. features to Cleo Harmony and how integration works for our customers. With the Cleo Harmony solution, you can: • Manage your data flows through • Stay on top of system health and secure, multi-industry protocols. receive alerts based on system • Govern and secure your data to performance or partner metrics, such meet regulatory, industry, and partner as Service Level Agreements (SLAs), compliance requirements, making sure Key Performance Indicators (KPIs), and your system and business are always trading partner scorecards. ready for an audit. • Enable integration with a variety of • Help drive 100% uptime with scalability, internal systems (ERP, ESB, legacy EDI, high availability, and load balancing. applications, cloud solutions, etc.) • Support pro-active responsiveness and because the Cleo Harmony solution improved decision-making through is vendor- and technology-agnostic and real-time visibility dashboards. accepts a wide variety of protocols.
Move View Act® Most integration solutions in the marketplace focus exclusively on moving data. With the Cleo Harmony solution, you also get the ability to view and act on the data that runs your business, increasing efficiency and eliminating downtime. You can monitor and track performance metrics from both an IT and business perspective, as well as act on data via reports and real-time dashboards based on your business needs. Leadership in today’s information-overload mode of business requires the ability to quickly filter the right information, detect changing conditions, and predict outcomes. By putting Cleo to work in your company, you are enabling faster and more informed decision-making to be a critical success factor.
Adapt to Business Needs The global market is increasingly competitive and chaotic. The Cleo Harmony solution can help provide the adaptability you need to support current and future growth opportunities by enabling a long-term, sustainable infrastructure for multi-enterprise integration. Whether connecting to internal systems, including ERP, legacy EDI, ESB, internal applications, or various external trading communities, the Cleo Harmony solution provides the management, security, visibility, and control required to ensure that your business is always ready and able to quickly onboard new partners and handle new requirements. You can control SLAs and eliminate payment delays and performance gaps that can affect your business.
2 Cleo | Cleo Harmony - An In-Depth View The Cleo Harmony Architecture
Flexibly Enable Modern Business Integration As a comprehensive, multi-enterprise integration platform, the Cleo Harmony solution supports B2B, application, cloud, and big data integration use cases.
• B2B integration: Future-proof your infrastructure while supporting business growth and community management with an agile solution that governs, secures, and reports on the data moving through systems inside and outside the enterprise. • Application integration: Rationalize your application interfaces to ensure business-wide interoperability and integration with your critical applications, including Salesforce, Oracle, SAP, and others. • Cloud integration: To flexibly meet the growing demand for cloud computing scenarios, the Cleo Harmony solution supports integration patterns deployed on-premises, in the cloud, or in some combination. • Big data integration: Centrally manage, track, and govern the movement and format of big data, in the right sequence for the right purpose, into and out of Hadoop, Amazon Web Services, and other platforms while ensuring enterprise-grade security, authentication, and high availability.
Access Via Web Portal As part of partner enablement, partner access can be provided via Cleo Portal – a web portal that requires no investment on the part of your trading partner and makes doing business with you easy. The Cleo Portal can be easily customized to reflect your brand, then deployed and accessed from anywhere to ensure the data you receive is managed end to end — securely, reliably, and on time.
The Reliability You Need The fact is, 100% uptime is now the expectation rather than the goal. In order to ensure the availability and reliability required by your business and extended ecosystem, the Cleo Harmony solution includes high availability and load balancing to ensure that the system is “always on.” It also includes Cleo Dashboards to enable you to monitor system and data health in real time as data moves throughout your ecosystem.
Cleo | Cleo Harmony - An In-Depth View 3 CLEO HARMONY SOLUTION SUMMARY
Business benefits, drivers Cleo Harmony capabilities Additional details
Ease of Use • Multi-protocol support A single platform provides • Natively available protocol set (over 20, including file, complete protocol support, message, cloud, big data, and database integration) security, end user authentication/ • Easy setup for connections single sign on, and visibility/ • Multi-level user access dashboards/reporting. • Single point access management • Single integrated solution for file transfer and visibility • LDAP/AD integration • Centralized certificate management • Preconfigured hosts • URI based multi-location integration capability • User-friendly Web administration
Visibility • Web-based UI level access control for all users Cleo Harmony enterprise file • Real-time file tracking transfer solution provides the • SLA KPI monitoring visibility modules and Web-based • Dashboard view for all system activity, in real time user access out of the box with • Expansive library of preconfigured reports pre-built libraries that can be • Out-of-the-box configuration options for business view configured to meet the business requirements needs. Cleo Dashboards extends • Third-party data source integration capabilities substantial customization • Ability to view historic data for trend analysis features without the need for • Metadata extraction capability and presentment Professional Services.
Monitoring and Alerting • Web-based UI level access control for all users As stated under visibility, Cleo • System health monitoring views for application and server Harmony enterprise file transfer level KPIs solution provides the monitoring • SNMP traps for network operations center ticketing and modules and Web-based user alerting access out of the box with • SNMP versions 1, 2, and 3 supported pre-built libraries that can be • SNMP can be used to monitor trading partner status configured to business needs • Email and text-based alerting for operations teams with out-of-the-box controls. • Track all system-level schedules and actions from Web UI Cleo monitoring assists with • Perimeter-level visibility for proxy application 99.95% application uptime as well • Protocol and network connection level monitoring as ensuring optimal application • Ability to view historic data for trend analysis resource utilization for a business • Common Event Format support for integration into any critical applications. This enables CEF-supported security analytics tools proactive issue resolution.
Issue Resolution • Trading partner level monitoring and alerting Cleo Harmony enables enterprise • Centralized log aggregation and support incident tracking class issue identification within the product mechanisms and patch update • Centralized patch update process with customer specific methods from the application patch release management UI. Product enables noninvasive • Support for trend analysis and metadata tracking for upgrades. The product also business views supports trending analysis • Enable business-level SLAs for all file transfers, including support on a host or partner static files and directories basis. • 92% issue resolution during tier 1 analysis
4 Cleo | Cleo Harmony - An In-Depth View CLEO HARMONY SOLUTION SUMMARY
Business benefits, drivers Cleo Harmony capabilities Additional details
Security • Perimeter layer security model with Cleo VLProxy Award-winning support model • Highly varied algorithm support for any platform with best-in-class security model compatibility in a single-platform solution. • Connection pool-based system with support for forward, Support for Certificate reverse, and forward-reverse proxy Algorithms and Formats • Multi-protocol support for proxy integration • RSA • IP filtering capability • DSA • Dynamic Black Listing, manual or automatic • X.509 (CER, DER) responsiveness • PKCS #7 (P7B) • Network bandwidth management capability at a mailbox • PKCS #8 (PEM, P8) level • PKCS #12 (P12) • PGP and XML encryption handling capabilities • Portal-based high-volume content management Data Integrity Algorithms capabilities • MD2 • MD5 • RIPE-MD-160 • SHA-1 • SHA-2 (256, 384, 512) • CRC-32 Security Features • Open PGP and XML data encryption for all protocol transmissions and files at rest • No open inbound ports to the DMZ • No data stored in the DMZ • TLS and SSL connection security Encryption Algorithms • RC2 (40, 64, 128) • Blowfish • CAST5 • DES • TripleDES • AES (128, 192, 256) • Twofish • RC4 (40, 60, 128) • SEED • Camellia (128, 256) Key Exchange Algorithms • PSK • DH, DHE • RSA • ECDH, ECDHE Certifications • Drummond Certified AS2, AS3 and ebMS 2.0 • Odette Certified OFTP2 Validations • Validated to FIPS 140-2
Cleo | Cleo Harmony - An In-Depth View 5 CLEO HARMONY SOLUTION SUMMARY
Business benefits, drivers Cleo Harmony capabilities Additional details
Business continuity models • Intelligent proxy model with capabilities to route traffic Advanced support for high based on application availability availability and disaster recovery • Application with intelligence to manage high-availability that will enable completely requirements internally with automatic synchronization automated synchronization with • Application with intelligence to manage disaster recovery synchronization monitoring. The requirements internally core application layer enables • Out-of-the-box active/active configuration synchronization data loss prevention with event without third-party replications handling that is distributed across • Application availability model in case database downtime the synchronized application pools. or failure • Load balancer integration for the proxy components to The high-availability model enable global load balancing of application enables redundancy in the proxy • Intelligent routing to enable connection redundancies layer for network connection. The proxy and the core application are tightly coupled, which enables seamless HA and DR models to enable stringent business continuity SLAs.
FREQUENTLY ASKED QUESTIONS — CLEO DASHBOARDS
Question Answer
What are the hardware infrastructure Minimum requirement is a 2-core server system. We suggest a 4-core system requirements for Cleo Dashboards? with at least 4GB of RAM, and 125GB of hard drive space. We also recommend that the report server run on a separate server from Cleo Harmony, but it could be combined with other pieces of the Cleo Integration Suite.
Is there any API work needed to implement No, it is a single install and requires no API integration work. the Cleo Dashboards?
Can I set up role-based access and Yes, you can limit what the user has the rights to access. Granting access to Cleo permissions for use of the dashboards? Dashboards does not mean the user can log into Cleo Harmony.
How do I access the various interfaces for It is all web-based. You do not need users to log into any of your Cleo application Cleo Dashboards? software to access them.
Do the Cleo Dashboards show real-time Yes, Cleo Dashboards provide real-time data so you can see what is going on data? as it happens.
Does the Cleo Dashboards module include Yes, SNMP traps have been built to support critical functions within the software. SNMP traps? The SNMP traps support Version 1, 2, and 3.
Can reports be exported? Yes, reports can be exported in Excel formats.
6 Cleo | Cleo Harmony - An In-Depth View SUMMARY
How can Cleo Harmony meet your needs? • Centralized, holistic visibility enables faster business • Reduced IT footprint for faster, easier scalability decisions and makes users far more efficient • Ability to support strategic cloud integrations • A less complicated product means it’s easier for users to get • Ability to manage big data file transfer initiatives to information they need • Power to drive the enterprise to make business decisions • Improved governance and security faster and give your organization a timely advantage, • More control of the bulk data to track required components equipping your team to proactively solve issues before they and deliver only pertinent data to users become problems.
Cleo | Cleo Harmony - An In-Depth View 7 Cleo©2017 |Cleo. Cleo All Harmony rights reserved. - An CleoIn-Depth is a trademark View of Cleo Communications US, LLC. 2017-06-09. 8