Apple Remote Desktop in Education Remote control for your Mac. Benefits Apple Remote Desktop is a powerful classroom and lab tool that enables instructors to teach more efficiently. It also gives your technical staff the power to manage Mac Classroom lab instructors desktop and laptop computers in your school or campus from anywhere on your net- •Share your screen with multiple student computers for training and demonstrations work. It can reduce administrative costs and enhance productivity in any environment. •Lock students’ screens to focus their attention With Apple Remote Desktop, instructors can share their computer screen for training in a lab or classroom or presentations. It also enables them to observe all screens remotely, monitoring four •Control a student’s system remotely •Monitor student computer screens screens at a time. With a few mouse clicks, an instructor can take control of a student’s •Carry on real-time text chats with students computer to demonstrate a task or provide assistance. Apple Remote Desktop gives instructors control over student computers with the “lock all screens” feature, ensuring Technical staff that the students aren’t distracted while instructions are being delivered. And best •Quickly distribute new or updated software of all, the real-time chat function allows the instructor to communicate privately with to all systems students who need additional attention. •Easily copy or delete applications and other files on multiple computers Want to make sure your systems are running efficiently? Apple Remote Desktop gives •Set the network startup disk of multiple the technical staff a wealth of information about Mac computers on your network and systems with one click allows the computers to be remotely managed and maintained. Comprehensive hard- •Generate reports on software/hardware ware and software profiles help optimize each computer’s configuration. To copy new configurations or updated software to other systems, simply create a list of systems to be updated •Sleep, wake, restart, or shut down specified computers remotely and click the mouse. Apple Remote Desktop does the rest. And you can use the new •Restore hard disk configurations easily Install Package feature, which copies and installs any Mac OS X .pkg or .mpkg package •Control a user’s system remotely on your users’ systems, all with one click.1 • Support multiple levels of administrator access Apple Remote Desktop is ideal for lab settings, allowing your support staff to perform a wide range of other functions remotely—on one workstation or hundreds.2 The network startup disk can be set so systems reboot from a NetBoot or Network Install Supported Operating Systems image. Older versions of Apple Remote Desktop client software can be upgraded to Client systems the new version from the administration system.1 With Apple Remote Desktop, all •Mac OS 8.1 through Mac OS 9.2, or of these capabilities are available from anywhere on the network. For schools Mac OS X v10.1 or later upgrading to Mac OS X, Apple Remote Desktop replaces Network Assistant with similar functionality. Administration systems •Mac OS X v10.1 or later Apple Remote Desktop supports multiple levels of administrator access. That means you can safely allow classroom instructors or department-level administrators to assist students and generate reports, while restricting privileges for deleting items or changing system settings to authorized support personnel. Apple Remote Desktop: A powerful desktop management tool with real-time screen sharing that frees up more time for teachers to teach and students to learn. Specification Sheet Apple Remote Desktop in Education Specification Sheet 2 Apple Remote Desktop in Education Features Benefits Powerful remote assistance System monitoring • Spot problems by viewing what users are seeing on their screens (Users can be notified when their screens are being observed.) •Monitor remote computer screens in a rotating cycle of four screens at a time Screen sharing • Help users by sharing your screen or another user’s screen with them •Broadcast your screen to multiple computers for Observe and control remote computers on training and demonstrations your networks. Monitor up to four computer Screen control • Show users how to perform tasks by controlling screens at a time. their screens from your computer •Share control of a user’s screen or take control of the user’s keyboard and mouse Text communications • Carry on real-time text chats with users to help them with problems •Send text messages to one or more users Request Attention command • Allow users to ask for help by sending a text message to the system administrator Screen locking • Prevent unauthorized computer access Easily monitor activity on your network, identifying those who are on computers •Focus the attention of users in a lab or classroom by locking their screens and what they are doing. •Display a text message or picture on the locked screen •Display your own custom image on the locked screen System shutdown, restart, sleep, and wake • Make sure that all systems in a lab are turned off at the end of the day •Restart individual systems to help users overcome problems •Save energy by putting computers that are not in use into sleep mode, then quickly waking them Gather system hardware profile data, as well again when needed as other organization-specific information. Scheduling • Automate management tasks and software distribution to multiple computers Comprehensive system profiling Hardware profiles • Capture vital information about processors, memory, hard disks, network connections, and other system hardware •Capture up to four items of organization-specific information (asset tags, computer locations, and so on) • Identify problems or verify system configurations before adding new applications Software search • Search remote systems for specific files and folders •Audit installed applications Software version reports • Ensure that all users have the latest application releases appropriate for their systems Software difference reports • Compare application versions on different systems to fix or prevent compatibility problems Network performance tests • Make sure that the network is operating properly between the administration system and all the systems it manages Specification Sheet 3 Apple Remote Desktop in Education Features Benefits Fast, easy software distribution Remote software installation • Install software packages from the administration system to multiple users’ systems easily1 •Create your own packages (homework assign- ments, course syllabus) and easily distribute them to multiple users’ systems1 Remote copying and deleting • Copy files from the administration system to multiple users’ systems quickly and easily • Enjoy fast performance when copying over either an Ethernet network or an AirPort network •Find and delete applications and other files easily Network startup disk1 •From the administration system, set the network startup disk of multiple systems with one click Define multiple administration levels, each •Set up or update an entire classroom of computers with its own password and access privileges. from the administration system with just a few clicks Auto-update of Apple Remote Desktop • From your administration system, discover clients client software1 running Apple Remote Desktop version 1.1 and update them to version 1.2 Product Details User system management •Monitor color setting •Computer lists: Up to 202 •Monitor resolution •Computers per list: Up to 2502 •Mouse presence4 •Total computers: Up to 50002 •Printer name4 •Printer type4 Network support •Printer driver version •Protocols: TCP/IP •Processor type •Transports: Ethernet, AirPort (IEEE 802.11b), •Processor clock speed AirPort Extreme (IEEE 802.11g) •Second monitor color setting Remote assistance •Second monitor resolution •Observe up to 250 computers at a time2 •Total disk space •Share a screen with up to 100 computers •TV tuner presence at a time2 •Video digitizer presence4 •Lock the screens of up to 250 computers Network 2, 3 at a time •Open Transport version4 System profiling •TCP/IP address •TCP/IP version4 Memory •Built-in memory Software distribution •Cache size4 •Copy entire hard disks to as many as 250 •RAM disk size4 computers at once2, 4 •System software memory4 •Copy software to as many as 250 computers •Virtual memory4 at once2 Hardware Asset information •Bus clock speed •Four fields •Free disk space •Up to 31 characters per field • Hardware vendor4 •Keyboard presence4 Specification Sheet 4 Apple Remote Desktop in Education System Requirements Service and Support Administration system Apple Remote Desktop comes with onscreen help, •eMac,iMac,iBook, Power Mac G3 or G4, an electronic user’s guide, online support, and or PowerBook G3 or G4 computer 90 days of free telephone support. You can extend •Mac OS X v10.1 or later your basic installation, launch, and recovery support •Ethernet (recommended), AirPort, or AirPort annually by purchasing AppleCare Professional Extreme network connection SupportLine and Tools. For more information, visit www.apple.com/support/products or call Client systems 800-823-2775. •eMac,iMac,iBook, Power Mac G3 or G4, PowerBook G3 or G4, or Xserve computers Apple Financial Services enables schools to finance •Mac OS 8.1 through Mac OS 9.2, or Mac OS X v10.1 software, training, and support, as well as hardware. or later Visit www.apple.com/financing or call 800-277-5356. •Ethernet, AirPort, or AirPort Extreme network Apple Professional