Leisure Management Issue 1 2010
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www.leisuremanagement.co.uk ISSUE 1 2010 VOLUME 30 NUMBER 1 £7.00 DRAGONS’ DEN'S JAMES CAAN Shaking up the health THE WORLD'S and fi tness market WEIRDEST RESTAURANTS CARDIFF CITY OF SPORT THE BURNING QUESTION: DON CAMILLERI Are farm attractions On what's next for Center Parcs safe for children? leisure-kit.net offi cial magazine Read Leisure Management online leisuremanagement.co.uk/digital LEISURE • TOURISM • HEALTH & FITNESS • SPA • SPORT • ATTRACTIONS • HOSPITALITY Living bathrooms. Sanitaryware, bathroom furniture, showertrays, bathtubs, whirl and wellbeing systems, accessories: Duravit is leading the way to the complete bathroom. More info at Duravit AG, Werderstrasse 36, 78132 Hornberg, Germany, Phone +49 7833 70 425, Fax +49 7833 707 425, [email protected], www.duravit.com KEX_SpaBus_Bf12_210x297mm.indd 1 15.04.2009 8:39:40 Uhr EDITOR’S LETTER e-mail: contact’s full name @leisuremedia.com TOUGH CHOICES Subscriptions Julie Albone +44 (0)1462 471915 e face new challenges in this election year, with £178bn (or thereabouts) to be [email protected] Circulation Manager recouped on public services and no easy way of achieving these savings. The Michael Emmerson Chancellor, Alistair Darling, is on record saying the cuts will be the toughest we’ve +44 (0)1462 471932 faced for 20 years if Labour wins the next general election, but that they won’t be Editor Liz Terry W implemented until the economy has recovered from the recession. +44 (0)1462 431385 Managing Editor Research by Ipsos MORI shows 75 per cent of people optimisitically believe this money can Magali Robathan all be saved in effi ciencies “without damaging the services the public receives”. However, 50 per +44 (0)1462 471918 cent also believe that “there is a real need to cut spending on public services in order to pay off Contributors the very high national debt we now have”. Reconciling these contradictory expectations will be a Kate Cracknell +44 (0)1462 471906 challenge to both politicians and the deliverers of services at grassroots level. Kathleen Whyman With only two real choices to make in terms of how we balance the books – increasing taxes +44 (0)1462 471918 or cutting expenditure – with or without effi ciencies, the likely outcome will be a mixture of the Managing Editor/News two and it will take the upcoming election to establish the policies that will dictate priorities. Tom Walker +44 (0)1462 471934 The public has such high expectations of government in every sphere of life that the hard Assistant Editors/News reality of cuts could prove extremely unpalatable. Ipsos MORI was so intriegued when Anne Pete Hayman Widdicombe claimed “we now expect more of government than we do of God”, that researchers +44 (0)1462 471938 Sarah Todd +44 (0)1462 471927 Once the recession is behind us and the economy starts to Martin Nash +44 (0)1462 471911 grow, the job of sorting out public borrowing will begin, with leisure-kit.net £178bn to repay. What impact do you think this will have on Sarah Todd +44 (0)1462 471927 local government leisure services? We welcome your views Publisher John Challinor and feedback. Write to us at [email protected] +44 (0)1582 607970 Display Advertising tested the claim in a survey of the general public and found that 52 per cent agreed with her. Julie Badrick +44 (0)1462 4719019 It’s diffi cult to predict what changes we’ll be facing as an industry, but we know Labour would Nadeem Shaikh scrap 120 quangos and save £500m a year on consultancy fees. The quango overhaul will be +44 (0)1462 471902 achieved in part by mergers and the DCMS says up to a third of non-museum organisations will Jan Williams go, 10 bodies will be streamlined and 30 publicly-funded skills quangos could be closed. +44 (0)1462 471909 Advertising artwork The Conservatives will decentralise services to allow more local decision-making, while ‘inno- Ed Gallagher vative examples’ of cost-cutting which have been set by Conservative-controlled councils will +44 (0)1905 20198 be followed. Every item of public expenditure over £25,000 will be published online to “create a Design culture of accountability” and an Offi ce of Financial Management will be created to provide “lead- Andy Bundy +44 (0)1462 471924 ership in fi nancial performance management across government”. Internet People’s satisfaction with their council directly correlates with value for Katie Eldridge money, with six councils which appear in the Ipsos MORI top 10 for +44 (0)1462 431385 value appearing in the top 10 satisfaction listing, but while the Local Dean Fox Government Association believes “local government is the most effi - +44 (0)1462 471900 Emma Harris cient part of the public sector”, a survey of residents from 353 local +44 (0)1462 431385 authorities found less than half think they get value for money. Tim Nash So councils will be aiming to spend less without it showing and the +44 (0)1462 471917 creativity, drive and commercial nous of leisure services teams – so Michael Paramore +44 (0)1462 471926 long among the top performers in local government – could be used Financial Control as a best practice template for other council departments to follow. Sue Davis +44 (0)1395 519398 Financial Admin Liz Terry, editor [email protected] Denise Gildea Read Leisure Management online leisuremanagement.co.uk/digital +44 (0)1462 471930 Credit Control the leisure media company publishes Rebekah Scott +44 (0)1462 431385 Contact us The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Hertfordshire SG5 1DJ UK leisure management works in partnership with Subscriptions Tel: +44 (0)1462 471915 Fax: +44 (0)1462 433909 ISSUE 1 2010 © cybertrek 2010 Read Leisure Management online leisuremanagement.co.uk/digital 3 ISSUE 1 in this issue… p26 James Caan launches nuyuu p38 Greece gets a 1bn resort at Costa Navarino p30 Center Parcs’ Don Camilleri (right) on building the new Center Parcs Leisure Management news 24 architect’s focus 36 building butlins dominique perrault Butlin’s new Ocean Hotel and Spa fi ts 08 world leisure news The French architect shares his inspiration well with the brand’s strategy of attracting 10 sport for the Madrid Olympic Tennis Centre new types of customer while staying true 12 commercial to its roots, says Matthew Goodman 13 health & fi tness 26 hotseat 14 attractions james caan and ben silcox 38 green dream 15 public sector The partners behind new health club Can a %1bn luxury resort really be 16 property brand nuyuu tell Magali Robathan why sustainable? Magali Robathan fi nds out 17 parks they think the sector is ripe for a shake up how the man behind Greek resort Costa 18 spa Navarino plans to create an 100 per cent 19 hospitality 30 interview emission-free destination don camilleri 20 design news Center Parcs’ development director 42 making fresh tracks Including the plans for an urban beach in speaks out about the frustrations of The Snow Centre in Hemel Hemptead Fulham and Firmdale’s latest hotel getting the Woburn site through planning has opened following a £23m development. Kath Hudson checks it out 22 design profi le 34 burning question peter joehnk should children be allowed 44 city of sport The Hamburg-based interior designer to touch farm animals? Major new sports facilities including talks to Rhianon Howells about winning Following the E.coli outbreak at Cardiff City Stadium, Millennium Stadium the Best Futuristic Design Award for Park Godstone Farm, we ask if guidelines and the ISV have transformed Cardiff. We Inn, Krakow, and his future plans should be changed for next season look at their impact on the city 4 Read Leisure Management online leisuremanagement.co.uk/digital ISSUE 1 2010 © cybertrek 2010 issue one 2010 p58 Dining in the sky: unusual restaurants explored p44 Cardiff: investing in sport p36 Butlin’s new spa and hotel opens p48 Glenn Earlam explains the Legoland Discovery concept 48 building a brand 62 start of a new era READER SERVICES Ahead of the opening of the UK’s David Teasdale previews the coming year fi rst Legoland Discovery Centre in and sets out BISL’s new manifesto digital magazine Manchester’s Trafford Centre, Andrea Read Leisure Management online Jezovit looks at how the brand fi ts with 64 senior’s solutions leisuremanagement.co.uk/digital Merlin Entertainment’s wider plans be true to yourself news & jobs Real customer focus is essential in these For jobs and news visit the 52 using wellness tough times, says Grahame Senior Leisure Management website at Ginsters’ innovative employee wellness www.leisuremanagement.co.uk programme uses sport and leisure 66 travel research attention buyers! to boost morale, lower staff turnover Britons are staying close to home during Use our product search engine to and create a healthier workforce. Kath the recession, and are likely to be careful fi nd suppliers and get innovation Hudson fi nds out how about spending on travel during 2010 updates www.leisure-kit.net 56 capitalising on 68 leisure-kit subscribe: carbon reduction New products for industry buyers sign up for Leisure Management at We take a look at how the launch of the leisuremanagement.co.uk/subs Carbon Reduction Commitment scheme 72 leisure directory or call: +44 (0)1462 471915 can be used to the industry’s advantage buyers’ guide: 74 odd job For suppliers of products and 58 dining with a difference silent movie pianist services in the leisure markets, We take a close look at a few of the Neil Brand explains how he brings silent turn to p72 world’s weirdest restaurants fi lms to life with his piano playing ISSUE 1 2010 © cybertrek 2010 Read Leisure Management online leisuremanagement.co.uk/digital 5 Relay™ Specifically designed to provide durable and innovative solutions for all leisure environments.