Client: Sirona care & Health (sirona-cic.org.uk)

Accessibility Audit based on: WCAG 2.1 Checklist

(Web content is made available to the senses – sight, hearing, and/or touch)

FINAL: SEPTEMBER 2020

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 1

Contents

Draft statement ...... Error! Bookmark not defined. Introduction ...... 4 General observations outside checklist ...... 4 The following are general errors some of which are wordpress generated...... 4 General ...... 5 The following are general errors which do not have a Guideline number but are good form to fix. .... 5 Pages with little or no errors in content area ...... 6 The following are pages with no in page problems or minor problems which are advisory (alerts) .... 6 Pages not tested ...... 7 The following have not been tested ...... 7 Leaflet library ...... 8 Grouped because they are generally fine ...... 8 WCAG 2.1 Checklist ...... 14 Guideline 1.1 Text Alternatives ...... 14 Provide text alternatives for any non-text content ...... 14 Guideline 1.2 Time-based Media ...... 15 Provide alternatives for time-based media ...... 15 Guideline 1.3 Adaptable: ...... 16 Create content that can be presented in different ways (e.g., simpler layout) without losing information or structure ...... 16 Guideline 1.4 Distinguishable: ...... 19 Make it easier for users to see and hear content including separating foreground from background19 Principle 2: Operable ...... 23 Guideline 2.1 Keyboard Accessible: ...... 23 Make all functionality available from a keyboard ...... 23 Guideline 2.2 Enough Time: ...... 24 Provide users enough time to read and use content ...... 24 Guideline 2.3 Seizures: ...... 24 Do not design content in a way that is known to cause seizures or physical reactions ...... 24 Guideline 2.4 Navigable: ...... 25 Provide ways to help users navigate, find content, and determine where they are...... 25 Guideline 2.5 Input Modalities: ...... 28 Make it easier for users to operate functionality through various inputs beyond keyboard ...... 28 Principle 3: Understandable ...... 30 Guideline 3.1 Readable: ...... 30 Make text content readable and understandable ...... 30 Guideline 3.2 Predictable: ...... 30 Make Web pages appear and operate in predictable ways ...... 30

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 2

Guideline 3.3 Input Assistance: ...... 31 Help users avoid and correct mistakes ...... 31 Principle 4: Robust ...... 32 Guideline 4.1 Compatible: ...... 32 Maximize compatibility with current and future user agents, including assistive technologies ...... 32

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 3

Introduction This document is an accurate analysis of all content on the https://sirona-cic.org.uk website. Each page has been analysed manually and the following observations have been made. However, pages which are missing or not checked should be notified and therefore checked on the next parse of the site. Document references will be added on final approval. Format for below tables is link followed by explanation.

The following section is observations or consistent issues before the actual checklist.

Items marked with an orange tint have been addressed and are fixed. Some items marked as not fixable have been fixed!

General observations outside checklist The following are general errors some of which are wordpress generated.

Page Error Ref Related Fixable

Full site

Throughout An error present on most pages. Where text 1.4.3 Yes* appears on a solid text box or image and the text is white the background of the text is set to white too (only when running an accessibility checker, and therefore throws an error).

Throughout Errors highlighted on the homepage header NA NA and footer are not noted on further pages

Throughout When white text appears on an image at the 1.4.3 NA top of a given page the contrast is too low, or cannot be measured (H1, H2 and H3)

Throughout When white text appears on a link image (ie 1.4.3 NA vacancies) the contrast is too low, or cannot be measured

https://www.sirona-cic.org.uk/services/bristol-north-somerset-and-south-gloucestershire-bnssg-adult-health- community-services/

Throughout Many pages have boxed text which is 2.4.4 No* causing an error under 2.4.4 although this is a wordpress error

https://www.sirona-cic.org.uk/services/bnssg-community-based-model/

Throughout Tabbed index throws an alert based on 2.1.1 No* 2.1.1; no corresponding link. This is a wordpress error

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 4

*dependent on wordpress theme.

General The following are general errors which do not have a Guideline number but are good form to fix.

Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/

Homepage Workforce Equality: Nocript element NA No present

https://www.sirona-cic.org.uk/who-we-are/

About us CQC link under who we are: Suspicious link NA Yes ‘here’ remove underlining.

About us All people listed images need to be a NA Yes consistent size

https://www.sirona-cic.org.uk/news/

News SUGGEST REDESIGN OF PAGE. TEXT ON NA Yes IMAGES RESULT IN CONTRAST ERRORS

https://www.sirona-cic.org.uk/work-with-us/

Work with us SUGGEST REDESIGN OF PAGE. TEXT ON NA Yes IMAGES RESULT IN CONTRAST ERRORS

https://www.sirona-cic.org.uk/work-with-us/vacancies/

Vacancies SUGGEST REDESIGN OF PAGE. TEXT ON NA Yes IMAGES RESULT IN CONTRAST ERRORS

https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care- providers/medicines-management/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/training- guidance-for-deaths/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/general- guidance/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/mental- health-and-wellbeing-resources/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/accessible-information-coronavirus/ https://www.sirona-cic.org.uk/publications/ https://www.sirona-cic.org.uk/policies/ (gender pay gap/ Workforce Equality Report/Modern Slavery statement) https://www.sirona-cic.org.uk/advice-information/leaflet-library/diabetes/diabetes-coronavirus/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/diabetes/diabetes-general-information/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/musculoskeletal-msk-services/back-pain- resources/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-food-diary/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/ (Various pages throughout)

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 5

Page Error Ref Related Fixable

Various Unless authored with accessibility in mind, NA No PDF documents often have accessibility issues. Additionally, PDF documents are typically viewed using a separate application or plug-in, and can thus cause confusion and navigation difficulties. PDFs should always be made accessible. Same applies to a Word document

https://www.sirona-cic.org.uk/advice-information/leaflet-library/hints-tips-/

Leaflet library Page has a form converted from PDF which NA No doesn’t exist/work

Pages with little or no errors in content area The following are pages with no in page problems or minor problems which are advisory (alerts)

Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/work-with-us/annie/

Meet the team All team pages fine

https://www.sirona-cic.org.uk/work-with-us/contact/

Contact Contact page fine

https://www.sirona-cic.org.uk/advice-information/covid-19-resources/

Coronavirus (COVID-19) Page fine except underlining on link in NHS Resources and box at foot of page information

https://www.sirona-cic.org.uk/blog/2020/03/28/service-changes/

Coronavirus: Service Page fine except heading order is H1, H4, Yes Changes H3. And ‘more information’ link at foot of page is repeated on several areas of the same sentence.

https://www.sirona-cic.org.uk/our-social-value/dave-belinda/

Have you say sub pages Page fine except heading order is H1, H3 Yes

https://www.sirona-cic.org.uk/blog/2020/03/28/volunteering-opportunities/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-the-public/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-clinicians/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care- providers/medicines-management/

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 6

Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/training- guidance-for-deaths/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/mental- health-and-wellbeing-resources/ https://www.sirona-cic.org.uk/blog/2018/03/14/skylark-rehabilitation-unit-in-south-gloucestershire/ https://www.sirona-cic.org.uk/sirona-star/

General subpage from Page fine except date under title (listed 1.3.1/2.4.4 Yes coronavirus resources below on other similar pages) and/or and information page heading is out of order

https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-clinicians/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-clinicians/respiratory- advice-guidance/

General subpage from Page fine coronavirus resources and information page

https://www.sirona-cic.org.uk/services/bnssg-values/ https://www.sirona-cic.org.uk/services/bnssg-human-tower/ https://www.sirona-cic.org.uk/services/bnssg-integrated-care/

BNSSG Adult Health Page fine Community Services

https://www.sirona-cic.org.uk/our-social-value/bag-of-calm/ https://www.sirona-cic.org.uk/our-social-value/happy-birthday-mary/

Have you say sub pages Page fine

https://www.sirona-cic.org.uk/sirona-star/ https://www.sirona-cic.org.uk/advice-information/children-with-additional-needs/ https://www.sirona-cic.org.uk/advice-information/online-resources/

General pages Page fine except heading order

Pages not tested The following have not been tested

Page Error Ref Related Fixable

https://www.oc-meridian.com/OCQ/public/dashboard/SironaCIC

Sirona care & health External site or link

https://interactive-room.sirona-cic.org.uk/

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 7

Page Error Ref Related Fixable

Interactive room External site or link. Note parts of this page are not secure (probably images)

https://www.sirona-cic.org.uk/nhsservices/adult-services/ https://www.sirona-cic.org.uk/nhsservices/childrens-services/

Sirona care & health NHS Errors generally fixed although general Adult/childrens services throughout site issues remain

https://www.cqc.org.uk/provider/1-290660061?referer=widget3

CQC External site or link

https://www.sirona-cic.org.uk/advice-information/leaflet-library/

Leaflet library Various links throughout are external

https://interactive-room.sirona-cic.org.uk/

Interactive hous No access to this site

Leaflet library Grouped because they are generally fine

Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/advice-information/leaflet-library/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/active-ageing-service/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/healthier-alcohol-choices/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/hints-tips-memory/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/pelvic-floor-exercises-for-men/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-fibre-bladder-and-bowel/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-community-learning-difficulties-team- service-leaflet/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/-advisor/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/dermatology-nurse/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/diabetes/diabetes-coronavirus/ (H1/H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/diabetes/ (H1/H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-diabetes-and-nutrition-service/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-diabetes-specialist-nurse-service- information-about-your-appointment/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-type-2-diabetes/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-pallative-care-home-support/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-frailty-and-falls-service/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-buckle-fracture-advice/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-burns-and-scalds-in-children- information-for-people-attending-the-minor-injury-unit/ (H2)

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 8

Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-care-of-plaster-casts/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Chest-Wall-Injury-Trifold-no-bleed-new- version.pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Conjunctivitis-Trifold-no-bleed.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Corneal-Abrasion-Trifold-no-bleed-new- version.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Head-Injury-Advice-For-Adults-Trifold-no-bleed- new-version.pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Head-injury-Advice-Trifold-no-bleed-new- version.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-how-to-treat-your-injured-ankle- information-for-you-if-you-have-attended-the-minor-injury-unit/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/How-To-Treat-An-Injured-Neck-A5-no-bleed.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/How-To-Treat-Your-Injured-Knee-Trifold-no- bleed-new-version.pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Treat-Your-Injured-Shoulder-Trifold-no-bleed- new-version.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Treat-Your-Wrist-Injury-Trifold-no-bleed-new- version.pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Insect-Bites-and-Stings-Trifold-no-bleed-new- version.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Mallet-Finger-Trifold-no-bleed-new-version.pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Nosebleeds-Trifold-no-bleed-new-version.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/URN-117-Plantar-Faciitis-no-bleed.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Pulled-Elbow-Trifold-no-bleed.pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Shin-Splints-A5-no-bleed.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Vision-and-Driving-Trifold-no-bleed.pdf/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/Wound-Care-Advice-Trifold-no-Bleed-new- version.pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-your-back-and-how-to-look-after-it- information-for-people-attending-the-minor-injury-unit/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/musculoskeletal-msk-services/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-community-nursing-team/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-improving- nutrition/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-nutrition-and- dementia/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-100-calorie- boosters/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-eat-well-to-heal- well/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-keeping-hydrated/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-food-diary/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-hydration- boosters/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-bringing-food-into-hospital/ (H1)

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Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/easy-read/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/podiatry-resources/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/general-nutrition-and- dietetic-information/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/for-professionals/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-a-guide-to-athletes-foot-fungal-toenails/ (H1/H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-a-guide-to-chilblains/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-a-guide-to-choosing-footwear/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-how-to-look-after-your-nails/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-taking-care-of-your-feet/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-self-care-how-to-find-a-chiropodist- podiatrist/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/podiatry-resources/feet-and-diabetes/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-diabetes-feet-on-holiday/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-low-risk-of-developing-a-foot-attack- through-diabetes/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-moderate-risk-of-developing-a-foot- attack-through-diabetes/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-high-risk-of-developing-a-foot-attack- through-diabetes/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/podiatry-resources/msk-podiatry/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-achilles-tendinopathy/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-bunion/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-heel-pain/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/podiatry-resources/wound-care-podiatry/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-hand-hygiene/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-looking-after-a-foot-ulcer/ (H1) https://www.sirona-cic.org.uk/advice-information/leaflet-library/podiatry-resources/resources-for-older-people/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/respiratory/management-of-breathlessness- sputum-and-energy-conservation/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/respiratory/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-care-wrapped-around-you/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/pressure-injury-trifold-no-bleed-pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/lifetime-service-trifold-no-bleed-pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/lifetime-after-diagnosis-trifold-april-urn-496-pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/lifetime-clinical-psychology-service-trifold-april- urn-495-pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/emis-record-sharing-patient-leaflet-trifold-no- bleed-pdf/ (H2 present but blank, see below) https://www.sirona-cic.org.uk/advice-information/leaflet-library/diabetes/diabetes-coronavirus/ (H2) https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/coronavirus-covid-19- resources/ (H2)

Leaflet Library This page does not have a first level or it 1.3.1, 2.4.1, 2.4.6 Yes

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 10

Page Error Ref Related Fixable

doesn’t have second level heading (no H1 or H2 see above).

https://www.sirona-cic.org.uk/advice-information/leaflet-library/musculoskeletal-msk-services/

Leaflet Library No subpages from this have a second level Yes heading (H2)

https://www.sirona-cic.org.uk/advice-information/leaflet-library/active-ageing-service/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/healthier-alcohol-choices/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/hints-tips-memory/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-fibre-bladder-and-bowel/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-community-learning-difficulties-team- service-leaflet/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-diabetes-and-nutrition-service/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-pallative-care-home-support/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-frailty-and-falls-service/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-care-of-plaster-casts/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/Chest-Wall-Injury-Trifold-no-bleed-new- version.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/Conjunctivitis-Trifold-no-bleed.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/Head-Injury-Advice-For-Adults-Trifold-no-bleed- new-version.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/How-To-Treat-Your-Injured-Knee-Trifold-no- bleed-new-version.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/Treat-Your-Wrist-Injury-Trifold-no-bleed-new- version.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/Mallet-Finger-Trifold-no-bleed-new-version.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/Pulled-Elbow-Trifold-no-bleed.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/Wound-Care-Advice-Trifold-no-Bleed-new- version.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-community-nursing-team/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/for-professionals/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/welcome-to-skylark-a5-leaflet-no-bleed-pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-care-wrapped-around-you/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/pressure-injury-trifold-no-bleed-pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/lifetime-service-trifold-no-bleed-pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/lifetime-after-diagnosis-trifold-april-urn-496-pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/lifetime-clinical-psychology-service-trifold-april- urn-495-pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/customer-care-service-a5-leaflet-no-bleed-pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/emis-record-sharing-patient-leaflet-trifold-no- bleed-pdf/

Leaflet Library A heading contains no content. 1.3.1/2.4.1/2.4.6

https://www.sirona-cic.org.uk/advice-information/leaflet-library/pelvic-floor-exercises-for-men/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/diabetes/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/musculoskeletal-msk-services/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 11

Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-improving- nutrition/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-nutrition-and- dementia/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-100-calorie- boosters/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-eat-well-to-heal- well/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-keeping-hydrated/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-bringing-food-into-hospital/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/podiatry-resources/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-a-guide-to-athletes-foot-fungal-toenails/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-a-guide-to-chilblains/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-a-guide-to-choosing-footwear/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-how-to-look-after-your-nails/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-taking-care-of-your-feet/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-self-care-how-to-find-a-chiropodist- podiatrist/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-diabetes-feet-on-holiday/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-low-risk-of-developing-a-foot-attack- through-diabetes/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-moderate-risk-of-developing-a-foot- attack-through-diabetes/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-high-risk-of-developing-a-foot-attack- through-diabetes/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-achilles-tendinopathy/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-bunion/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-heel-pain/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-hand-hygiene/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/leaflet-looking-after-a-foot-ulcer/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/respiratory/

Leaflet Library A link contains no text (icon) 2.4.4

https://www.sirona-cic.org.uk/advice-information/leaflet-library/nutrition-and-dietetics/leaflet-food-diary/

Leaflet Library Adjacent links go to same place NA Yes

https://www.sirona-cic.org.uk/advice-information/leaflet-library/How-To-Treat-An-Injured-Neck-A5-no-bleed.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/URN-117-Plantar-Faciitis-no-bleed.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/Shin-Splints-A5-no-bleed.pdf/ https://www.sirona-cic.org.uk/advice-information/leaflet-library/welcome-to-skylark-a5-leaflet-no-bleed-pdf/

Leaflet Library Fully justified text is present NA Yes

https://www.sirona-cic.org.uk/advice-information/District-Nursing-Services-A5-leaflet-no-bleed-new-version.pdf

Leaflet Library Broken link NA No

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 12

Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/advice-information/leaflet-library/podiatry-resources/

Leaflet Library Resource links open new browser window NA No when should be a direct link

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 13

WCAG 2.1 Checklist Guideline 1.1 Text Alternatives Provide text alternatives for any non-text content

Success Criteria Recommendations

1.1.1 Non-text Content • Images, form image buttons, and image map hot spots have appropriate, equivalent (Level A) alternative text. • Images that do not convey content, are decorative, or contain content that is already conveyed in text are given null alt text (alt="") or implemented as CSS backgrounds. Linked images have descriptive alternative text. • Equivalent alternatives to complex images are provided in context or on a separate linked page. • Form buttons have a descriptive value. • Form inputs have associated text labels. • Embedded multimedia is identified via accessible text. • Frames and iframes are appropriately titled.

Page Error Ref Related Fixable

https://www.sirona-cic.org.uk/

Homepage Search box; Missing form label 1.3.1/2.4.6/3.3.2 Partial

Homepage modal Privacy modal: button has no value text 2.4.4 Yes

Homepage CQC top logo empty alternative text NA Yes NHS logo (blue) empty alternative text NHS logo (white) footer, empty alternative text

https://www.sirona-cic.org.uk/who-we-are/

About us All people listed do not have alternative text NA Yes on images x11

https://www.sirona-cic.org.uk/news/

News Whilst each image has alternative text they NA Yes all read ‘ERRORS: Empty link’. SUGGEST REDESIGN OF PAGE x89

https://www.sirona-cic.org.uk/work-with-us/

Work with us Work with us top section: Alternative text NA Yes is random and non descriptive

Work with us Work with us top section: Alternative text NA Yes is identical to Title text, title can be removed or rewritten

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 14

Work with us CQC logo: Missing alternative text NA Yes

Taking it personally Values we believe in, right image; empty NA Yes alternative text

Taking it personally Discover what taking it personally means to NA Yes our staff, video/image; empty alternative text

https://www.sirona-cic.org.uk/advice-information/covid-19-resources/accessible-information-coronavirus/

Information about NHS logo has no alternative text 2.4.4 Yes coronavirus

https://www.sirona-cic.org.uk/advice-information/online-resources/

Online resources Quit smoking box: Logo has not alternative NA Yes text nor does the spacer above it

https://www.sirona-cic.org.uk/your-say/

Have your say Links for By email and By phone. A form 1.3.1/2.4.6/3.3.2 Yes control does not have a corresponding label.

On the form. A group of check boxes or radio buttons is not enclosed in a fieldset.

Guideline 1.2 Time-based Media Provide alternatives for time-based media NOTE: If the audio or video is designated as an alternative to web content (e.g., an audio or sign language version of a web page, for example), then the web content itself serves as the alternative.

Success Criteria Recommendations

1.2.1 Prerecorded Audio- • A transcript of relevant content is provided for non-live audio-only (audio podcasts, only and Video-only MP3 files, etc.). (Level A) • A transcript or audio description of relevant content is provided for non-live video- only, unless the video is decorative.

1.2.2 Captions • Synchronized captions are provided for non-live video (YouTube videos, etc.). (Prerecorded) (Level A)

1.2.3 Audio Description • A transcript OR audio description is provided for non-live video. NOTE: Only required or Media Alternative if there is relevant visual content that is not presented in the audio. . (Prerecorded) (Level A)

1.2.4 Captions (Live) • Synchronized captions are provided for live media that contains audio (audio-only broadcasts, web casts, video conferences, etc.) (Level AA)

WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 15

Success Criteria Recommendations

1.2.5 Audio Description • Audio descriptions are provided for non-live video. NOTE: Only required if there is (Prerecorded) relevant visual content that is not presented in the audio.. (Level AA) • While not required at level AA, for optimal accessibility WebAIM recommends descriptive transcripts in addition to audio descriptions.

1.2.6 Sign Language • A sign language video is provided for media that contains audio. (Prerecorded) (Level AAA)

1.2.7 Extended Audio • When audio description cannot be added to video due to audio timing (e.g., Description insufficient pauses in the audio), an alternative version of the video with pauses that (Prerecorded) allow audio descriptions is provided. (Level AAA)

1.2.8 Media Alternative • A transcript is provided for pre-recorded media that has a video track. For optimal (Prerecorded) accessibility, WebAIM strongly recommends transcripts for all multimedia. (Level AAA)

1.2.9 Audio-only (Live) • A descriptive text transcript (e.g., the script of the live audio) is provided for live (Level AAA) content that has audio. Guideline 1.3 Adaptable: Create content that can be presented in different ways (e.g., simpler layout) without losing information or structure

Success Criteria Recommendations

1.3.1 Info and • Semantic markup is used to designate headings (

), regions/landmarks, lists Relationships (
    , (Level A) •
      , and
      ), emphasized or special text (, , ,
      , for example), etc. Semantic markup is used appropriately. • Tables are used for tabular data and data cells are associated with their headers. Data table captions, if present, are associated to data tables. • Text labels are associated with form input elements. Related form elements are grouped with fieldset/legend. ARIA labelling may be used when standard HTML is insufficient.

      Page Error Ref Related Fixable

      https://www.sirona-cic.org.uk/

      Homepage Next to NHS logo: Blank H tag 2.4.1/2.4.6 Yes

      Homepage Out aim is to… : A heading level is skipped 2.4.1/2.4.6 Yes 445: A heading level is skipped (H3-H5) 98: A headling level is skpped (H3-H5)

      https://www.sirona-cic.org.uk/who-we-are/

      About us This page does not have a first level 2.4.1/2.4.6 Yes heading (no H1)

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 16

      Success Criteria Recommendations

      https://www.sirona-cic.org.uk/news/

      News This page does not have a first level NA Yes heading (no H1)

      https://www.sirona-cic.org.uk/work-with-us/

      Work with us This page does not have a first level NA Yes heading (no H1)

      Work with us Skipped heading level (starts at H2 2.4.1/2.4.6 Yes

      https://www.sirona-cic.org.uk/advice-information/

      Advice and information Skipped heading levels (H1 to H3) 2.4.1/2.4.6 Yes

      https://www.sirona-cic.org.uk/2020/01/21/residential-services-in-bath-and-north-east-somerset/

      Example news article Skipped heading levels (H1 to H4) 2.4.1/2.4.6 Yes

      https://www.sirona-cic.org.uk/taking-it-personally/

      Taking it personally This page does not have a first level NA Yes heading (no H1)

      https://www.sirona-cic.org.uk/work-with-us/vacancies/

      Vacancies This page does not have a first level NA Yes heading (no H1)

      https://www.sirona-cic.org.uk/work-with-us/vacancies/all-vacancies/

      All vacancies This page does not have a first level NA Yes heading (no H1)

      https://www.sirona-cic.org.uk/2020/02/18/sir310-extra-care-shift-leader-st-johns/

      Example vacancy Skipped heading levels (H1 to H4) 2.4.1/2.4.6 Yes

      https://www.sirona-cic.org.uk/work-with-us-benefits/

      Benefits This page does not have a first level NA Yes heading (no H1)

      https://www.sirona-cic.org.uk/advice-information/

      Advice and Information This page does not have a second level NA Yes heading (no H2)

      https://www.sirona-cic.org.uk/blog/2020/05/14/important-information-about-the-coronavirus-covid-19/

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 17

      Success Criteria Recommendations

      https://www.sirona-cic.org.uk/advice-information/

      General subpage from This page does not have a second level 2.4.1/2.4.6 Yes coronavirus resources heading (no H2) and information page

      https://www.sirona-cic.org.uk/advice-information/leaflet-library/ https://www.sirona-cic.org.uk/advice-information/children-with-additional-needs/

      Leaflet library This page does not have a second level 2.4.1/2.4.6 Yes Children with additional heading (no H2) needs

      https://www.sirona-cic.org.uk/blog/2020/03/28/service-changes/

      General subpage from This page does not have a second level 2.4.1/2.4.6 Yes coronavirus resources heading (no H2) and H4/H3 are the wrong and information page way around

      https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/

      Information for care This page does not have a second level 2.4.1/2.4.6 Yes providers heading (no H2)

      https://www.sirona-cic.org.uk/your-say/

      Have your say This page does not have a first level 1.3.1/2.4.6/3.3.2 Yes heading (no H1)

      https://www.sirona-cic.org.uk/our-social-value/

      Have your say This page does not have a second level 1.3.1/2.4.1/2.4.6 Yes heading (no H2). H2 appears further down the page. Need reordering

      https://www.sirona-cic.org.uk/services/partner2care/

      Partner2Care This page does not have a second level 1.3.1/2.4.1/2.4.6 Yes heading (no H2).

      https://www.sirona-cic.org.uk/sirona-foundation/

      Sirona foundation This page does not have a first level 1.3.1/2.4.1/2.4.6 Yes heading (no H1).

      https://www.sirona-cic.org.uk/publications/

      Publications This page does not have a first level 1.3.1/2.4.1/2.4.6 Yes heading (no H1).

      https://www.sirona-cic.org.uk/policies/

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 18

      Success Criteria Recommendations

      Policies This page does not have a first level 1.3.1/2.4.1/2.4.6 Yes heading (no H1).

      Modern slavery tab has several H6 1.3.1/2.4.1/2.4.6 Yes headings (no H4 or H5 present on any tab). H6 can be removed and plain text inserted

      .

      1.3.2 Meaningful • The reading and navigation order (determined by code order) is logical and intuitive. Sequence (Level A)

      1.3.3 Sensory • Instructions do not rely upon shape, size, or visual location (e.g., "Click the square Characteristics icon to continue" or "Instructions are in the right-hand column"). (Level A) • Instructions do not rely upon sound (e.g., "A beeping sound indicates you may continue.").

      1.3.4 Orientation • Orientation of web content is not restricted to only portrait or landscape, unless a (WCAG 2.1 specific orientation is necessary. Level AA)

      1.3.5 Identify Input • Input fields that collect certain types of user information have an appropriate Purpose (WCAG 2.1 autocomplete attribute defined. (Level AA)

      1.3.6 Identify Purpose • HTML5 regions or ARIA landmarks are used to identify page regions. (WCAG 2.1 • ARIA is used, where appropriate, to enhance HTML semantics to better identify the Level AAA) purpose of interface components. Guideline 1.4 Distinguishable: Make it easier for users to see and hear content including separating foreground from background

      Success Criteria Recommendations

      1.4.1 Use of Color • Color is not used as the sole method of conveying content or distinguishing visual (Level A) elements. • Color alone is not used to distinguish links from surrounding text unless the contrast ratio between the link and the surrounding text is at least 3:1 and an additional distinction (e.g., underline) is provided when the link is hovered and receives focus.

      1.4.2 Audio Control • A mechanism is provided to stop, pause, mute, or adjust volume for audio that (Level A) automatically plays on a page for more than 3 seconds.

      1.4.3 Contrast • Text and images of text have a contrast ratio of at least 4.5:1. (Minimum) • Large text - at least 18 point (typically 24px) or 14 point (typically 18.66px) and bold - (Level AA) has a contrast ratio of at least 3:1.

      Page Error Ref Related Fixable

      https://www.sirona-cic.org.uk/

      Homepage various 47 contrast errors: NA Yes

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 19

      Success Criteria Recommendations

      • All top menu items x5 • Search box • All main menu items x7 • Taking it personally • x2 paras under above • Our aim is to be there… (AAA) • Read report • All services on pic links x 4 • We provide healthcare… • Numbers on above x 3 (%) • News & Views (AAA) • Footer links x 9 • Footer text x 2 • NHS logo (note incorrect use of logo, refer to branding guidelines) • Bottom/Sign off footer x2

      https://www.sirona-cic.org.uk/who-we-are/

      About us Top image: Text on image does not meet NA Partial/Y contrast standards x11 es

      About us All persons images: Text on image does NA Partial/Y not meet contrast standards x11 es

      https://www.sirona-cic.org.uk/who-we-are/

      About us CQC link under who we are: Suspicious link NA Yes ‘here’ needs changing.

      https://www.sirona-cic.org.uk/news/

      News Every article image with text on has NA Yes contrast issues. SUGGEST REDESIGN OF PAGE x89

      https://www.sirona-cic.org.uk/work-with-us/

      Work with us Every article image with text on has NA Yes contrast issues. SUGGEST REDESIGN OF PAGE x56

      https://www.sirona-cic.org.uk/2020/01/21/residential-services-in-bath-and-north-east-somerset/

      Example news article Every date on news articles below NA Yes headings are too low contrast

      https://www.sirona-cic.org.uk/taking-it-personally/

      Taking it personally White text on green background too low NA Yes

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 20

      Success Criteria Recommendations

      contrast

      Taking it personally White text on orange background too low NA Yes contrast

      https://www.sirona-cic.org.uk/work-with-us/vacancies/

      Vacancies White text on image too low contrast NA Yes

      Vacancies Purple link text on blue boxes (Bank etc.) NA Yes too low contrast

      https://www.sirona-cic.org.uk/work-with-us/vacancies/all-vacancies/

      All vacancies/vacancies Date, category, role text too low contrast NA Yes

      https://www.sirona-cic.org.uk/2020/02/18/sir310-extra-care-shift-leader-st-johns/

      Example vacancy Every date on vacancy detail are too low NA Yes contrast

      https://www.sirona-cic.org.uk/blog/2020/05/14/important-information-about-the-coronavirus-covid-19/

      General subpage from Date below H1 is too low contrast NA Yes coronavirus resources and information page

      1.4.4 Resize text • The page is readable and functional when the page is zoomed to 200%. NOTE: (Level AA) 1.4.10 (below) introduces a much higher requirement for zoomed content.

      1.4.5 Images of Text • If the same visual presentation can be made using text alone, an image is not used (Level AA) to present that text.

      1.4.6 Contrast • Text and images of text have a contrast ratio of at least 7:1. (Enhanced) • Large text - at least 18 point (typically 24px) or 14 point (typically 18.66px) bold - has (Level AAA) a contrast ratio of at least 4.5:1.

      1.4.7 Low or No • Audio with speech has no or very low background noise so the speech is easily Background Audio distinguished. (Level AAA)

      1.4.8 Visual • Blocks of text over one sentence in length: Presentation • Are no more than 80 characters wide. (Level AAA) • Are NOT fully justified (aligned to both the left and the right margins). • Have adequate line spacing (at least 1/2 the height of the text) and paragraph spacing (1.5 times line spacing). • Have a specified foreground and background color. These can be applied to specific elements or to the entire page using CSS (and thus inherited by all other elements). • Do NOT require horizontal scrolling when the text size is doubled.

      1.4.9 Images of Text (No • Text is used within an image only for decoration (image does not convey content)

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 21

      Success Criteria Recommendations

      Exception) OR when the information cannot be presented with text alone. (Level AAA)

      1.4.10 Reflow • No loss of content or functionality occurs and horizontal scrolling is avoided when (WCAG 2.1 Level AA) content is presented at a width of 320 pixels. • o This requires responsive design for most web sites. This is best tested by setting the browser window to 1280 pixels wide and then zooming the page content to 400%. • Content that requires horizontal scrolling, such as data tables, complex images (such as maps and charts), toolbars, etc. are exempted.

      1.4.11 Non-text Contrast • A contrast ratio of at least 3:1 is present for differentiating graphical objects (such as (WCAG 2.1 icons and components of charts or graphs) and author-customized interface Level AA) components (such as buttons, form controls, and focus indicators/outlines). • At least 3:1 contrast must be provided in the various states (focus, hover, active, etc.) of author-customized interactive components.

      1.4.12 Text Spacing • No loss of content or functionality occurs when the user adapts paragraph spacing to (WCAG 2.1 Level AA) 2 times the font size, text line height/spacing to 1.5 times the font size, word spacing to .16 times the font size, and letter spacing to .12 times the font size. • This is best supported by avoiding pixel height definitions for elements that contain text.

      1.4.13 Content on Hover • When additional content is presented on hover or keyboard focus: or Focus (WCAG 2.1 • The newly revealed content can be dismissed (generally via the Esc key) without Level AA) moving the pointer or keyboard focus, unless the content presents an input error or does not obscure or interfere with other page content. • The pointer can be moved to the new content without the content disappearing. • The new content must remain visible until the pointer or keyboard focus is moved away from the triggering control, the new content is dismissed, or the new content is no longer relevant.

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 22

      Principle 2: Operable Interface forms, controls, and navigation are operable Guideline 2.1 Keyboard Accessible: Make all functionality available from a keyboard

      Success Criteria Recommendations

      2.1.1 Keyboard • All page functionality is available using the keyboard, unless the functionality cannot (Level A) be accomplished in any known way using a keyboard (e.g., free hand drawing). • Page-specified shortcut keys and accesskeys (accesskey should typically be avoided) do not conflict with existing browser and shortcuts.

      Page Error Ref Related Fixable

      https://www.sirona-cic.org.uk/

      Homepage Mobile search box: Broken same page link NA Yes Salient search: broken same page link

      Browsealoud (multiple Listen with browsealound: Broken same No pages) page link

      https://www.sirona-cic.org.uk/who-we-are/

      About us Tabbed box under who we are: Broken Partial same page link (script error)

      https://www.sirona-cic.org.uk/publications/

      Publications Tabbed box under who we are: Broken Partial same page link (script error). A link to another location within the page is present but does not have a corresponding target.

      https://www.sirona-cic.org.uk/policies/

      Policies Tabbed box under who we are: Broken Partial same page link (script error). A link to another location within the page is present but does not have a corresponding target.

      2.1.2 No • Keyboard focus is never locked or trapped at one particular page element. The user Keyboard Trap can navigate to and from all navigable page elements using only a keyboard. (Level A)

      2.1.3 Keyboard (No • All page functionality is available using the keyboard. Exception) (Level AAA)

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 23

      2.1.4 Character Key • If a keyboard shortcut uses printable character keys, then the user must be able to Shortcuts (WCAG 2.1 disable the key command, change the defined key to a non-printable key (Ctrl, Alt, Level A) etc.), or only activate the shortcut when an associated interface component or button is focused.

      Guideline 2.2 Enough Time: Provide users enough time to read and use content

      Success Criteria Recommendations

      2.2.1 Timing Adjustable • If a page or application has a time limit, the user is given options to turn off, adjust, or (Level A) extend that time limit. This is not a requirement for real-time events (e.g., an auction), where the time limit is absolutely required, or if the time limit is longer than 20 hours.

      2.2.2 Pause, Stop, • Automatically moving, blinking, or scrolling content (such as carousels, marquees, or Hide animations) that lasts longer than 5 seconds can be paused, stopped, or hidden by (Level A) the user. • Automatically updating content (e.g., a dynamically-updating news ticker, chat messages, etc.) can be paused, stopped, or hidden by the user or the user can manually control the timing of the updates.

      2.2.3 No Timing • The content and functionality have no time limits or constraints. (Level AAA)

      2.2.4 • Interruptions (alerts, page updates, etc.) can be postponed or suppressed by the Interruptions user. (Level AAA)

      2.2.5 Re- • If an authentication session expires, the user can re-authenticate and continue the authenticating activity without losing any data from the current page. (Level AAA)

      2.2.6 Timeouts • Users must be warned of any timeout that could result in data loss, unless the data is (WCAG 2.1 Level AAA) preserved for longer than 20 hours of user inactivity.

      Guideline 2.3 Seizures: Do not design content in a way that is known to cause seizures or physical reactions

      Success Criteria Recommendations

      2.3.1 Three Flashes or • No page content flashes more than 3 times per second unless that flashing content Below Threshold is sufficiently small and the flashes are of low contrast and do not contain too much (Level A) red.

      2.3.2 Three Flashes • No page content flashes more than 3 times per second. (Level AAA)

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 24

      2.3.3 Animation from • Users can disable non-essential animation and movement that is triggered by user Interactions (WCAG 2.1 interaction. Level AAA)

      Guideline 2.4 Navigable: Provide ways to help users navigate, find content, and determine where they are

      Success Criteria Recommendations

      2.4.1 Bypass Blocks • A link is provided to skip navigation and other page elements that are repeated (Level A) across web pages. • A proper heading structure and/or identification of page regions/landmarks may be considered a sufficient technique. Because navigating by headings or regions is not supported in most browsers, WebAIM recommends a "skip" link (in addition to headings and regions) to best support sighted keyboard users.

      2.4.2 Page Titled • The web page has a descriptive and informative page title. (Level A)

      2.4.3 Focus Order • The navigation order of links, form elements, etc. is logical and intuitive. (Level A)

      2.4.4 Link Purpose (In • The purpose of each link (or form image button or image map hotspot) can be Context) determined from the link text alone, or from the link text and its context (e.g., (Level A) surrounding text, list item, previous heading, or table headers). • Links (or form image buttons) with the same text that go to different locations are readily distinguishable.

      Page Error Ref Related Fixable

      https://www.sirona-cic.org.uk/

      Homepage various 17 links without any text: NA Partial • Close Wrap • Mobile search • Mobile: Broken same page link • Search box popup • Adult services pic link • Children’s Services pic link • Residential Services pic link • Working with us pic link • News & Views • General & Seasonal News • General & Seasonal News • General & Seasonal NewsHealth Information & Advice • Twitter, facebook, linkedin, youtube, instagram • Slide out area close

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 25

      Success Criteria Recommendations

      Homepage footer Slavery & Human Trafficking: Redundant NA Yes link (Adjacent links go to same URL) Gender Pay Gap: Redundant link (Adjacent links go to same URL) Workforce Equality: Redundant link (Adjacent links go to same URL)

      https://www.sirona-cic.org.uk/work-with-us/

      Work with us Links without any text: Follow us x 4 NA Yes (facebook, twitter, instagram, linkedin)

      Work with us Recruitment: Redundant link (Adjacent NA Yes links go to same URL) (link title and link the same text)

      Work with us Bank: Redundant link (Adjacent links go to NA Yes same URL) (link title and link the same text)

      Work with us All Youtube links x4: Redundant link NA Yes (Adjacent links go to same URL)

      Taking it personally Discover what taking it personally means to NA Yes our staff, video/image; redundant link; adjacent link goes to same URL

      Taking it personally Discover what taking it personally means to NA Yes our staff, video/image; link has no text

      https://www.sirona-cic.org.uk/work-with-us/vacancies/

      Vacancies Contact Us: Link is repeated NA Yes

      Vacancies Social icons. Link has no text. NA Yes

      https://www.sirona-cic.org.uk/work-with-us/vacancies/all-vacancies/

      All vacancies/vacancies Each entry; link has no text NA Yes

      https://www.sirona-cic.org.uk/advice-information/

      Advice and Information Each icon on box; link has no text NA Yes

      https://www.sirona-cic.org.uk/blog/2020/05/14/important-information-about-the-coronavirus-covid-19/

      General subpage from Link text contains extraneous text or may NA Yes coronavirus resources not make sense out of context. Link on the and information page word ‘here’

      https://www.sirona-cic.org.uk/blog/2020/03/28/service-changes/

      General subpage from Link text contains extraneous text or may NA Yes

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 26

      Success Criteria Recommendations

      coronavirus resources not make sense out of context. Link on the and information page word ‘this page

      https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/care- resources/ https://www.sirona-cic.org.uk/advice-information/covid-19-resources/information-for-care-providers/tools/ https://www.sirona-cic.org.uk/advice-information/

      Information for care Icon and box links contain no text for link NA Yes providers

      https://www.sirona-cic.org.uk/advice-information/leaflet-library/

      First link on page Link text contains extraneous text or may NA Yes not make sense out of context.

      https://www.sirona-cic.org.uk/services/bnssg-community-based-model/

      First link on page You can read the specifications here. Link NA Yes text contains extraneous text or may not make sense out of context.

      https://www.sirona-cic.org.uk/services/bnssg-get-involved/

      First link on page On the following para a link is duplicated NA Yes There will be opportunities to be a member of Sirona, a non-executive Director, be on our new Service User and Carer Council or join a local engagement group.

      https://www.sirona-cic.org.uk/our-social-value/

      Links on images All links associated with images. The link NA Yes contains no text.

      Remove text over images 1.4.3

      https://www.sirona-cic.org.uk/residential-care/

      Links on images All links associated with images. The link NA Yes contains no text.

      https://www.sirona-cic.org.uk/sirona-foundation/

      Your foundations Purple area; ‘here’ link. Link text contains NA Yes extraneous text or may not make sense out of context.

      Leaving a legacy email link. Adjacent links go to the same URL.

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 27

      Success Criteria Recommendations

      2.4.5 Multiple Ways • Multiple ways are available to find other web pages on the site - at least two of: a list of related pages, table of contents, site map, site search, or list of all available web (Level AA) pages.

      2.4.6 Headings and • Page headings and labels for form and interactive controls are informative. Avoid Labels duplicating heading (e.g., "More Details") or label text (e.g., "First Name") unless the (Level AA) structure provides adequate differentiation between them.

      2.4.7 Focus Visible • It is visually apparent which page element has the current keyboard focus (i.e., as (Level AA) you tab through the page, you can see where you are).

      2.4.8 Location • If a web page is part of a sequence of pages or within a complex site structure, an (Level AAA) indication of the current page location is provided, for example, through breadcrumbs or specifying the current step in a sequence (e.g., "Step 2 of 5 - Shipping Address").

      2.4.9 Link Purpose (Link • The purpose of each link (or form image button or image map hotspot) can be Only) determined from the link text alone. (Level AAA) • There are no links (or form image buttons) with the same text that go to different locations.

      2.4.10 Section Headings • Beyond providing an overall document structure, individual sections of content are (Level AAA) designated using headings, where appropriate.

      Guideline 2.5 Input Modalities: Make it easier for users to operate functionality through various inputs beyond keyboard

      Success Criteria Recommendations

      2.5.1 Pointer Gestures • If multipoint or path-based gestures (such as pinching, swiping, or dragging across (WCAG 2.1 Level A) the screen) are not essential to the functionality, then the functionality can also be performed with a single point activation (such as activating a button).

      2.5.2 Pointer • To help avoid inadvertent activation of controls, avoid non-essential down-event Cancellation (WCAG 2.1 (e.g., onmousedown) activation when clicking, tapping, or long pressing the screen. Level A) Use onclick, onmouseup, or similar instead. If onmouseup (or similar) is used, you must provide a mechanism to abort or undo the action performed.

      2.5.3 Label in Name • If an interface component (link, button, etc.) presents text (or images of text), the (WCAG 2.1 Level A) accessible name (label, alternative text, aria-label, etc.) for that component must include the visible text.

      2.5.4 Motion Actuation • Functionality that is triggered by moving the device (such as shaking or panning a (WCAG 2.1 Level A) mobile device) or by user movement (such as waving to a camera) can be disabled and equivalent functionality is provided via standard controls like buttons.

      2.5.5 Target Size • Clickable targets are at least 44 by 44 pixels in size unless an alternative target of (WCAG 2.1Level AAA) that size is provided, the target is inline (such as a link within a sentence), the target is not author-modified (such as a default checkbox), or the small target size is essential to the functionality.

      2.5.6 Concurrent Input • Content does not restrict input to a specific modality, such as touch-only or keyboard-

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 28

      Mechanisms only, but must support alternative inputs (such as using a keyboard on a mobile (WCAG 2.1Level AAA) device).

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 29

      Principle 3: Understandable Information and the operation of user interface must be understandable. Guideline 3.1 Readable: Make text content readable and understandable

      Success Criteria Recommendations

      3.1.1 Language of Page • The language of the page is identified using the HTML lang attribute (e.g., ).

      3.1.2 Language of Parts • The language of page content that is in a different language is identified using the (Level AA) lang attribute (e.g.,

      ).

      Page Error Ref Related Fixable

      https://www.sirona-cic.org.uk/who-we-are/

      About us How we are managed tab; following paras NA Yes specify the lang ‘EN’ when the rest of the page is EN: We judge…, Our ongoing…., Our ongoing…, By us all.

      3.1.3 Unusual Words • Words that may be ambiguous, unfamiliar, or used in a very specific way are defined (Level AAA) through adjacent text, a definition list, a glossary, or other suitable method.

      3.1.4 • The meaning of an unfamiliar abbreviation is provided by expanding it the first time it Abbreviations is used, using the element, or linking to a definition or glossary. (Level AAA)

      3.1.5 Reading Level • A more understandable alternative is provided for content that is more advanced (Level AAA) than can be reasonably read by a person with roughly 9 years of primary education.

      3.1.6 • If the pronunciation of a word is vital to understanding that word, its pronunciation is Pronunciation provided immediately following the word or via a link or glossary. (Level AAA)

      Guideline 3.2 Predictable: Make Web pages appear and operate in predictable ways

      Success Criteria Recommendations

      3.2.1 On Focus • When a page element receives focus, it does not result in a substantial change to (Level A) the page, the spawning of a pop-up window, an additional change of keyboard focus, or any other change that could confuse or disorient the user.

      3.2.2 On Input • When a user inputs information or interacts with a control, it does not result in a (Level A) substantial change to the page, the spawning of a pop-up window, an additional change of keyboard focus, or any other change that could confuse or disorient the user unless the user is informed of the change ahead of time.

      3.2.3 Consistent • Navigation links that are repeated on web pages do not change order when

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 30

      Navigation navigating through the site. (Level AA)

      3.2.4 Consistent • Elements that have the same functionality across multiple web pages are Identification consistently identified. For example, a search box at the top of the site should always (Level AA) be labeled the same way.

      3.2.5 Change on • Substantial changes to the page, the spawning of pop-up windows, uncontrolled Request changes of keyboard focus, or any other change that could confuse or disorient the (Level AAA) user must be initiated by the user. Alternatively, the user is provided an option to disable such changes. Guideline 3.3 Input Assistance: Help users avoid and correct mistakes

      Success Criteria • Recommendations

      3.3.1 Error Identification • Required form elements or form elements that require a specific format, value, or (Level A) length provide this information within the element's label. • Form validation errors are efficient, intuitive, and accessible. The error is clearly identified, quick access to the problematic element is provided, and the user can easily fix the error and resubmit the form.

      3.3.2 Labels or • Sufficient labels, cues, and instructions for required interactive elements are provided Instructions via instructions, examples, properly positioned form labels, and/or fieldsets/legends. (Level A)

      3.3.3 Error Suggestion • If an input error is detected (via client-side or server-side validation), suggestions are (Level AA) provided for fixing the input in a timely and accessible manner.

      3.3.4 Error Prevention • If the user can change or delete legal, financial, or test data, the changes/deletions (Legal, Financial, Data) can be reversed, verified, or confirmed. (Level AA)

      3.3.5 Help • Instructions and cues are provided in context to help in form completion and (Level AAA) submission.

      3.3.6 Error Prevention • If the user can submit information, the submission is reversible, verified, or (All) confirmed. (Level AAA)

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 31

      Principle 4: Robust Content can be used reliably by a wide variety of user agents, including assistive technologies Guideline 4.1 Compatible: Maximize compatibility with current and future user agents, including assistive technologies

      Success Criteria Recommendations

      4.1.1 Parsing • Significant HTML/XHTML validation/parsing errors are avoided. (Level A)

      4.1.2 Name, Role, • Markup is used in a way that facilitates accessibility. This includes following the Value HTML/XHTML specifications and using forms, form labels, titles, etc. (Level A) appropriately. • ARIA is used appropriately to enhance accessibility when HTML is not sufficient.

      4.1.3 Status Messages • If an important status message is presented and focus is not set to that message, (WCAG 2.1 the message must be announced to screen reader users, typically via an ARIA alert Level AA) or live region.

      WCAG 2.1 Checklist: Client: Sirona care & Health (sirona-cic.org.uk) Page 32